70 jobs found

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Midsomer Norton store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Middlesbrough store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Glasgow Fort store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Ballymena store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Metrocentre store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Inverness store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelySCQF Level 5 or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Exeter store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Newbury store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time

Senior Project Manager - D365 F&O Transformation Shannon, Ireland (3 days onsite / 2 days remote) travel / hotel fully expensed 6 month Contract: (outside IR35) We're seeking an experienced Senior Project Manager to join a major Dynamics 365 Finance & Operations transformation programme for a leading retailer. Previous experience of managing/delivering a large D365 F&O Programme is essential. This role requires an individual who can successfully join a large-scale transformation mid-flight, quickly assess the current position, build credibility with stakeholders, and drive delivery through to go-live. We are looking for a senior transformation leader with the gravitas, presence and commercial awareness to engage effectively with senior business stakeholders, challenge where necessary, and build excellent relationships with the 3rd party. Key Responsibilities Lead delivery of a critical D365 F&O workstream within a wider transformation programme. Build strong relationships across the business and become a trusted advisor to key stakeholders. Manage and influence third-party implementation partners and suppliers to ensure successful delivery. Drive programme governance, risk management, issue resolution and reporting. Maintain momentum and focus across business and technology teams as the programme progresses towards go-live. Essential Experience Proven experience delivering Microsoft Dynamics 365 Finance & Operations (D365 F&O) programmes. Previous experience joining and successfully leading programmes that are already underway. Strong stakeholder management and business engagement skills. Experience managing systems integrators and third-party delivery partners. Background in retail or large-scale business transformation programmes would be highly beneficial. About You You will be a confident and credible Senior Project Manager who can quickly establish trust, influence senior stakeholders, and drive outcomes in a complex environment. You will bring strong leadership skills, a hands-on approach, and the ability to navigate challenging situations while keeping delivery on track. Working Arrangements 3 days per week onsite in Shannon. 2 days remote working. Flights, accommodation and reasonable travel expenses fully covered.

Ted Experience Product Sales Advisor Field Sales Role £4.5k OTE Ted Experience has an exciting opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced field sales team. You will be working with a world leading organisation to promote a revolutionary heated tobacco product, scientifically proven 95% less harmful than traditional cigarettes. This is more than a sales role. It is about engaging adult smokers, driving awareness of reduced risk alternatives, and supporting meaningful behaviour change while achieving strong earning potential. What you can expect • £15.33 per hour base pay • Average earnings circa £1,991 per month before commission • Commission regularly exceeding £3,500+ per month for top performers • Top earners achieving £4,500+ per month • Paid travel expenses (44p per mile plus parking) or £15 per day if taking public transport. • Five days fully paid training in London starting 22nd June • Tuesday to Saturday working pattern • Six hour shifts within retail trading hours • Ongoing bonuses, incentives, recognition and progression opportunities Role responsibilities • Engage with customers in retail environments to educate and promote heated tobacco and nicotine alternative products • Drive daily sales performance and achieve set targets • Build strong relationships with retail staff to support store engagement • Complete accurate reporting, customer insights and sales data capture What we are looking for • Must be over 21 • Willing to travel within a 1 hour radius of assigned area • Previous sales or customer facing experience • Confident communicator with strong interpersonal skills • Self motivated, target driven and resilient • Right to work in the UK Apply now To fast track your application, call or email directly and include your location. Shortlisted candidates will be contacted for immediate interview booking. Lucia Guerrero Talent Acquisition Specialist (phone number removed)

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to £47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225GO INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Customer Sales Advisor Permanent, Full-Time Birmingham 26,500 + bonus Monday-Friday with weekends on a rota Training in London (Travel and accommodation provided) Do you have a retail and customer service background, keen to progress your career? This is an exciting opportunity to join a successful business with opportunities to develop through the business, utilising your sales and customer service expertise. You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions. You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders. Description of the role: Dealing with sales enquiries over the phone, via email and face-to-face. Promoting products and services to both new and existing customers. Maintaining a clean and tidy environment for all customers and staff. Completing all administrative duties and providing back office support. Working as a team to achieve targets. About you: Experience of working within a customer service/sales environment. Ability to communicate with customers via various channels. Effective up-selling skills and able to work to targets and SLAs. IT literate including Microsoft Office with the ability to pick up new systems. The role will involve some lone working and key holder responsibilities. Benefits: Quarterly bonus scheme Length of service rewards Discounts and vouchers If you enjoy working with customers, thrive in a sales-driven environment and are looking for a role with real progression opportunities, we'd love to receive your application.

Are you a customer service superstar with a flair for sales? We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure. What you'll do: Provide world-class customer service through inbound calls Achieve sales targets while creating memorable customer experiences Expand your skills by working across different channels (Twitter, Webchat) Interact with customers face-to-face in English and French terminal buildings Benefit from comprehensive training and ongoing support What you'll need: A passion for customer service and sales Excellent communication and interpersonal skills A positive, can-do attitude Strong computer and data entry skills Ability to work efficiently and follow procedures Proven sales experience Strong problem-solving abilities What we offer: Competitive salary starting at 28,080 with enhanced weekend rates Comprehensive training and development opportunities Free parking and discounted travel Discounts at various retail outlets Ready to embark on an exciting new challenge? Join our client's dynamic team and help them provide the quickest, easiest, and most eco-friendly way to cross the Channel. Apply now! Manpower is acting as a Recruitment Business for this role. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Goodman Masson is proud to be partnering with the London Borough of Ealing to appoint an exceptional Assistant Director of Housing Demand. This is a rare opportunity to join one of London's most ambitious local authorities at a pivotal time for housing delivery, prevention and transformation. Ealing is seeking a visible, strategic and operational leader who can shape how housing demand services are delivered across the borough, ensuring residents receive timely, effective support and that homelessness is prevented wherever possible. Reporting directly to the Strategic Director of Housing and Environment, you will lead a significant portfolio with responsibility for operational performance, strategic development, financial management and cross council collaboration. The Opportunity This role sits at the heart of Ealing's ambition to improve outcomes for residents through earlier intervention, stronger partnerships and innovative housing solutions. You will lead services that prevent homelessness, support residents into sustainable housing solutions and drive better outcomes across temporary accommodation, move on and housing pathways. You will work across housing, council services and external partnerships to influence policy, shape strategy and deliver high performing resident focused services. As Assistant Director, you will act as a trusted advisor to senior leadership, Cabinet members and elected members while helping to deliver Ealing's wider priorities around opportunity, climate action and tackling inequality. Key Responsibilities • Provide inspirational leadership across Housing Demand services and create a high performing and collaborative culture • Lead service transformation and continuous improvement programmes to improve resident outcomes • Drive excellent customer and resident experience through innovation and modern service delivery • Oversee operational and strategic planning with accountability for service performance and delivery • Lead large scale financial management including revenue, capital and grant funded programmes • Develop commercial approaches, commissioning opportunities and income generation initiatives • Build effective partnerships across local government, housing providers and regional networks • Support political leadership with professional advice and operational insight • Champion equality, inclusion and transparent decision making across services About You We are looking to speak with senior housing leaders who bring strategic credibility and operational excellence. You will demonstrate: • Significant leadership experience within housing demand, homelessness prevention, housing strategy or related services • Experience delivering complex transformation programmes within large and politically led organisations • Strong commercial and financial leadership including budget ownership and business planning • The ability to lead through influence across multidisciplinary teams and partnerships • Experience advising senior leaders and elected members in complex environments • A proven track record of delivering measurable improvements for residents and communities • Strong understanding of housing demand management, prevention approaches and service innovation • Degree level education or equivalent and evidence of continued professional development Why Join Ealing? Ealing offers the opportunity to shape services that have direct impact on residents across one of London's most diverse boroughs. Benefits include: • 30 days annual leave plus 3 additional days over Christmas and New Year • Local Government Pension Scheme with employer contribution of 22.5% • Flexible working arrangements • Extensive learning and development opportunities • Health and wellbeing support including employee assistance services • Retail, leisure and lifestyle discounts • Cycle and sustainable travel schemes If you are an ambitious housing leader ready to shape the future of housing demand and deliver lasting outcomes for residents, we would welcome a confidential conversation. For more information or to apply, please contact: Jack Benson Goodman Masson

Purpose of the Role The Group HR Advisor delivers high-quality, operational HR support across the full employee lifecycle. This role blends hands-on HR administration with proactive advisory support, acting as a trusted first point of contact for both managers and employees. You will provide practical, solutions-focused guidance on a broad range of people matters, including employee relations, policy interpretation, absence management, and recruitment. The role requires sound judgement, confidence in applying HR best practice, and a strong commitment to consistency and compliance. As a key member of the HR team, you will contribute to strengthening people practices, enhancing the employee experience, and supporting a positive, aligned organisational culture. Reporting Line Reporting to: HR Director Location Basildon Travel to other sites as required Key Responsibilities1. Recruitment & Onboarding Partner with hiring managers to support workforce planning, job scoping, and recruitment activity Coordinate end-to-end recruitment processes including advertising, screening, and interviews Ensure a professional and engaging candidate experience throughout the hiring journey Lead onboarding processes, including new starter inductions Liaise with recruitment agencies and preferred suppliers Monitor agency performance and recruitment costs Maintain accurate recruitment records and reporting Identify opportunities to improve recruitment and selection processes 2. Employee Relations & Policy Support Provide timely, practical HR advice to managers and employees on policies, procedures, and people matters Support employee relations cases including disciplinary, grievance, and absence management Assist with investigations, minute-taking, outcome documentation, and case tracking Escalate complex or high-risk cases to the HR Director as appropriate Promote fair and consistent application of policies across the organisation Support early intervention approaches to performance and wellbeing concerns 3. HR Operations & Compliance Manage employee lifecycle administration (starters, leavers, changes) with accuracy and efficiency Maintain and update HR systems (People HR) ensuring data integrity and compliance Produce and analyse HR metrics (e.g. absence, turnover, engagement trends) Support internal audits and compliance requirements Ensure all HR practices align with UK employment legislation and company standards 4. Culture & Engagement Support delivery and analysis of the annual Employee Engagement Survey Work with stakeholders to implement actionable engagement initiatives Promote company values, behaviours, and a positive working environment Contribute to initiatives that enhance inclusion, collaboration, and continuous improvement 5. HR Projects & Continuous Improvement Support the development and review of HR policies and procedures Contribute to HR projects and cross-site initiatives Assist with HR communications, briefings, and guidance materials Act as an HR representative during audits or external reviews Identify and implement opportunities to improve HR processes and service delivery People Management & Support Guide and support managers in applying performance, development, and attendance processes Promote consistency, fairness, and accountability in people management practices Support development of HR resources, templates, and toolkits to enhance management capability Act as a role model for professional, respectful, and values-driven behaviours Relationship Management Build strong, trusted relationships across all levels of the organisation Maintain effective communication with Trade Union representatives Collaborate across departments and sites to support a unified culture Approach all interactions with professionalism, credibility, and a solutions-focused mindset Self-Management Operate with integrity, discretion, and strict confidentiality Proactively manage workload, priorities, and deadlines Demonstrate resilience and adaptability in a fast-paced environment Maintain up-to-date HR knowledge through continuous learning and external benchmarking Take initiative in identifying improvements and contributing to team effectiveness Qualifications, Skills & Experience Proven experience in an HR Advisor, HR Coordinator, or HR Generalist role (ideally within an SME or multi-site environment) CIPD qualified, or working towards CIPD Level 5, or equivalent practical experience Strong working knowledge of UK employment law and HR best practice Confident communicator with the ability to influence and build relationships at all levels Experience using HR systems (People HR or similar) and Microsoft Office tools High level of professionalism when handling sensitive and confidential matters Strong organisational skills with the ability to manage multiple priorities effectively Resilient, proactive, and adaptable with a positive approach Fluent in English; additional language skills (e.g. Polish) are advantageous Why Join Us? Opportunity to shape and influence HR practices across a growing organisation Exposure to a wide range of HR activities and projects Collaborative and supportive team environment Commitment to employee development and continuous improvement Benefits: Private medical insurance Company pension Death in service benefit Employee retail discounts Life insurance Free on-site parking Canteen facilities You will receive 33 days holiday per year which includes a Christmas closure You ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment

Director of Human Resources - EMEA West London (with travel to Essex & Amsterdam) Permanent, Full-Time Competitive Executive Package This is a rare and compelling opportunity to take ownership of the entire HR function across a globally recognised lifestyle and apparel brand's EMEA operations. Reporting directly to the Chief Human Resources Officer, you will be the most senior HR voice in the region, covering three key hubs: West London, Essex, and Amsterdam. This is not a purely strategic role - nor is it purely operational. It demands both. You will shape the people agenda from the boardroom and deliver it on the ground, navigating the nuances of UK and Dutch employment law, building high-performing teams, and embedding a culture that is inclusive, energised, and ready for growth. The brand behind this role is a household name in lifestyle fashion - with a portfolio that spans apparel, fragrance, footwear, and accessories - sold and recognised across global markets. Their EMEA operation is at an exciting point of evolution, and the right person will play a central role in shaping what it becomes. What You'll Be Responsible For - Director of Human Resources EMEA Strategic HR Leadership Partner with the London-based Managing Director and US senior leadership team to align the people strategy with global business priorities Lead organisational design initiatives that drive efficiency and cross-border collaboration between UK and Netherlands teams Act as a trusted coach and advisor to regional directors and department heads on leadership, culture, and talent Talent Acquisition & Performance Oversee recruitment strategy to attract top-tier talent across fashion, retail, and corporate functions in competitive European markets Implement and embed performance management frameworks that foster high performance, continuous feedback, and accountability Lead succession planning and talent reviews to build a robust internal leadership pipeline Employee Relations, Culture & Legal Serve as the primary escalation point for complex ER matters, ensuring resolutions are fair, consistent, and legally compliant Design and deliver engagement initiatives tailored to both corporate office environments and operational/logistics hubs Manage relationships with external employment lawyers across the UK and Netherlands, providing expert internal liaison on disputes, restructuring, and regulatory changes Compensation, Benefits & Payroll Take end-to-end accountability for regional payroll co-ordination across all three EMEA sites, partnering with finance and external payroll vendors Ensure compliance with UK and Dutch employment legislation - including Works Councils and CAO regulations Partner with Global Total Rewards to ensure compensation and benefits packages remain competitive in each market Facilities & Office Operations Oversee EMEA facilities and property operations, managing relationships with landlords, vendors, and health & safety inspectors Lead office space planning, lease renewals, and workplace safety protocols in accordance with local regulations What We're Looking For - Director of Human Resources EMEA The successful candidate will bring a rare combination of commercial credibility, genuine people instinct, and multi-jurisdictional expertise. Specifically, we are seeking: A minimum of 8-10 years' progressive HR experience, with at least 3-5 years in a senior leadership or Director-level role Demonstrable multi-site and cross-border experience, specifically across the UK and the Netherlands Deep knowledge of UK employment law and solid working knowledge of Dutch labour law, including Works Council navigation A background in apparel, retail, wholesale, or consumer goods is highly desirable Proven experience managing payroll operations and vendor relationships across multiple jurisdictions Experience collaborating with external legal counsel on complex European employment matters Exceptional stakeholder management skills - comfortable operating at executive level and influencing across cultural and geographic boundaries CIPD Level 7 qualification (or equivalent); Bachelor's degree in HR or Business Administration - Master's preferred Fluency in English is essential; Dutch language skills are a distinct advantage What's on Offer Competitive executive salary and performance-based bonus scheme Comprehensive benefits package including private medical insurance, life assurance, and contributory pension Employee discounts across an extensive portfolio of globally recognised brands A dynamic, international working environment within a creative and collaborative business Real influence - this is a seat at the table, not an advisory function How to Apply - Director of Human Resources EMEA All applications and enquiries are handled with the strictest confidence - your details will never be shared with any third party without your explicit consent, and we will always speak with you before approaching a client on your behalf.

Employment Advisor Location: Liverpool City Centre Salary: £26,000 per annum (rising to £27,500 upon successful completion of probation) Contract: Full-time, permanent About the Role Trigon Recruitment is proud to be recruiting on behalf of a respected national training provider for an Employment Advisor based in Liverpool City Centre. This is a rewarding opportunity to make a genuine difference in people's lives by supporting unemployed individuals referred through Jobcentre Plus to overcome barriers and secure sustainable employment. As an Employment Advisor, you will manage a caseload of participants, providing tailored guidance, coaching, and practical job search support. You will help individuals develop the skills, confidence, and motivation needed to move into long-term employment while working towards agreed performance targets. Key Responsibilities Manage and support a caseload of job seekers throughout their employment journey. Conduct initial assessments to identify barriers to employment and create personalised action plans. Deliver one-to-one and group coaching sessions focused on employability skills and career development. Assist participants with job searching, applications, and interview preparation. Develop high-quality CVs, cover letters, and other job-search materials. Build relationships with employers and proactively source employment opportunities. Promote and utilise available participant funding to support employment outcomes. Complete benefit calculations and provide relevant guidance where appropriate. Signpost participants to partner agencies and specialist support services when needed. Maintain accurate and timely records using the organisation's database systems. Achieve monthly targets relating to job starts and sustained employment outcomes. Who We're Looking For Previous experience within the employability, welfare-to-work, recruitment, HR, retail management, travel consultancy, or customer-facing sectors would be advantageous. However, we are particularly interested in candidates who are passionate about helping others, enjoy building relationships, and thrive in a target-driven environment. Essential Skills and Attributes Excellent communication and interpersonal skills Strong organisational and time-management abilities Ability to manage and prioritise a diverse caseload Target-focused with a results-driven mindset Resilient, proactive, and self-motivated Empathetic and supportive approach Ability to motivate, coach, and inspire others Patient, understanding, and adaptable Strong problem-solving skills Commitment to helping individuals achieve positive outcomes Why Join? This organisation has a strong reputation within the sector, offering a supportive culture, excellent team environment, and low staff turnover. The role provides the opportunity to make a meaningful impact while developing a rewarding and long-term career. Apply Now! To apply, please send your CV to: Tiffany Bennett (phone number removed) (url removed)

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to 47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Interim HR Business Partner West London 350 per day Immediate Start Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Role Summary: Location: West London with occasional travel to Essex Contract type: Interim Day rate: 350 per day Start date: Immediate Key Responsibilities: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required. Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner. Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one. Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required. HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity. Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required. About You You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle - ideally within a retail, multi-site or consumer-facing environment. Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week. Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations. How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly.