IT Support Engineer Wakefield Up to 30,000 MSP Environment Interface Recruitment is partnering with a growing managed services provider to recruit an IT Support Engineer to join their technical team. Supporting a mix of education and commercial customers, this role offers exposure to modern cloud technologies, infrastructure projects and customer-facing support work. The position is split between office and customer-site work, providing variety and the opportunity to develop your technical and consultancy skills. The Role Provide remote and on-site IT support Support multiple customer environments Manage Microsoft 365 and cloud technologies Troubleshoot infrastructure and networking issues Assist with cloud migration projects Support server environments Deliver networking and wireless installations Work closely with customers and colleagues Skills & Experience Suitable backgrounds include: MSP Engineer IT Support Engineer 2nd Line Support Engineer Infrastructure Support Engineer Education IT Technician Technical experience with the following would be advantageous: Microsoft 365 Azure Intune Active Directory Windows Server Networking and TCP/IP Firewalls Hyper-V Backup technologies VoIP What's on Offer? Salary up to 30,000 Fully funded technical certifications Salary progression linked to development Exposure to cloud and infrastructure projects Personal development plan Company pension Free parking Additional annual leave with service Holiday purchase scheme Long-term progression opportunities Supportive and collaborative culture This is an excellent opportunity for an ambitious IT professional looking to broaden their technical skills and build a long-term career within a growing technology business.
Jun 11, 2026
Full time
IT Support Engineer Wakefield Up to 30,000 MSP Environment Interface Recruitment is partnering with a growing managed services provider to recruit an IT Support Engineer to join their technical team. Supporting a mix of education and commercial customers, this role offers exposure to modern cloud technologies, infrastructure projects and customer-facing support work. The position is split between office and customer-site work, providing variety and the opportunity to develop your technical and consultancy skills. The Role Provide remote and on-site IT support Support multiple customer environments Manage Microsoft 365 and cloud technologies Troubleshoot infrastructure and networking issues Assist with cloud migration projects Support server environments Deliver networking and wireless installations Work closely with customers and colleagues Skills & Experience Suitable backgrounds include: MSP Engineer IT Support Engineer 2nd Line Support Engineer Infrastructure Support Engineer Education IT Technician Technical experience with the following would be advantageous: Microsoft 365 Azure Intune Active Directory Windows Server Networking and TCP/IP Firewalls Hyper-V Backup technologies VoIP What's on Offer? Salary up to 30,000 Fully funded technical certifications Salary progression linked to development Exposure to cloud and infrastructure projects Personal development plan Company pension Free parking Additional annual leave with service Holiday purchase scheme Long-term progression opportunities Supportive and collaborative culture This is an excellent opportunity for an ambitious IT professional looking to broaden their technical skills and build a long-term career within a growing technology business.
Are you passionate about tech and ready to kickstart your career in IT? We're looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK. No prior experience required-what matters most is your attitude, willingness to learn, and strong work ethic. About the role: You'll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you'll provide support over the phone, via a ticketing system, and occasionally on-site. Alongside your role, you'll complete a Level 3 IT apprenticeship, giving you the opportunity to develop your technical knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement. Responsibilities: Provide 1st and 2nd line IT support to customers, remotely and on-site Diagnose and resolve hardware and software issues, including Windows and Mac operating systems Respond to IT requests within agreed SLA timeframes Install and configure IT equipment in office, remote, and on-site environments Set up user accounts, email addresses, and groups Maintain accurate documentation of processes, configurations, and critical information Support upgrades of IT hardware and software Troubleshoot printers, copiers, and scanners Communicate clearly with customers, keeping them updated on progress Work collaboratively with the wider team, sharing knowledge and updates Support IT projects and attend training as required What we're looking for: A genuine interest in IT and technology Strong communication skills with a reliable and committed approach Eagerness to learn and develop new skills A logical mindset with a creative approach to problem solving Ability to manage multiple tasks and prioritise effectively Proactive attitude with a willingness to get stuck in Adaptable and flexible in a fast-paced environment Full UK driving licence and access to your own car (preferred) No prior IT experience required Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 10am - 7pm, Monday - Friday (1 hour unpaid lunch break per day) Benefits: 28 days annual leave Your birthday off work Mobile phone contract covered Birthday and length of service rewards Health cash plan Employee assistance program Cycle to work scheme Free onsite parking Retail discount scheme Gym and leisure discounts Discounted or free home broadband Workplace pension (if applicable) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Jun 11, 2026
Full time
Are you passionate about tech and ready to kickstart your career in IT? We're looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK. No prior experience required-what matters most is your attitude, willingness to learn, and strong work ethic. About the role: You'll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you'll provide support over the phone, via a ticketing system, and occasionally on-site. Alongside your role, you'll complete a Level 3 IT apprenticeship, giving you the opportunity to develop your technical knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement. Responsibilities: Provide 1st and 2nd line IT support to customers, remotely and on-site Diagnose and resolve hardware and software issues, including Windows and Mac operating systems Respond to IT requests within agreed SLA timeframes Install and configure IT equipment in office, remote, and on-site environments Set up user accounts, email addresses, and groups Maintain accurate documentation of processes, configurations, and critical information Support upgrades of IT hardware and software Troubleshoot printers, copiers, and scanners Communicate clearly with customers, keeping them updated on progress Work collaboratively with the wider team, sharing knowledge and updates Support IT projects and attend training as required What we're looking for: A genuine interest in IT and technology Strong communication skills with a reliable and committed approach Eagerness to learn and develop new skills A logical mindset with a creative approach to problem solving Ability to manage multiple tasks and prioritise effectively Proactive attitude with a willingness to get stuck in Adaptable and flexible in a fast-paced environment Full UK driving licence and access to your own car (preferred) No prior IT experience required Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 10am - 7pm, Monday - Friday (1 hour unpaid lunch break per day) Benefits: 28 days annual leave Your birthday off work Mobile phone contract covered Birthday and length of service rewards Health cash plan Employee assistance program Cycle to work scheme Free onsite parking Retail discount scheme Gym and leisure discounts Discounted or free home broadband Workplace pension (if applicable) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: 40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Support IT projects, upgrades, rollouts and site improvements. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba Google Workspace / G Suite Google Classroom Datto RMM Benefits and Highlights: Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Social and team-building activities This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
Jun 11, 2026
Full time
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: 40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Support IT projects, upgrades, rollouts and site improvements. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba Google Workspace / G Suite Google Classroom Datto RMM Benefits and Highlights: Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Social and team-building activities This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive floorwalking support, assisting users across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user account management Windows 10/11 environments Assist with: New starter onboarding and leaver processes Device builds, deployments, and lifecycle management IT asset tracking and documentation Escalate complex issues to 3rd line or external partners where required Maintain accurate ticket updates, documentation, and knowledge base articles Contribute to continuous improvement of IT support processes and user experience Essential: Proven experience in a 1st/2nd Line IT Support, Service Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment Desirable: Experience in a multi-site or fast-paced operational business Exposure to IT projects (rollouts, migrations, upgrades) Knowledge of ITIL practices Full UK driving licence What we are looking for: A practical, hands-on support engineer who is comfortable working directly with users Someone who takes ownership of issues and sees them through to resolution A strong communicator who can support both technical and non-technical stakeholders A proactive individual who identifies opportunities for improvement INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 10, 2026
Contractor
Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive floorwalking support, assisting users across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user account management Windows 10/11 environments Assist with: New starter onboarding and leaver processes Device builds, deployments, and lifecycle management IT asset tracking and documentation Escalate complex issues to 3rd line or external partners where required Maintain accurate ticket updates, documentation, and knowledge base articles Contribute to continuous improvement of IT support processes and user experience Essential: Proven experience in a 1st/2nd Line IT Support, Service Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory / user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment Desirable: Experience in a multi-site or fast-paced operational business Exposure to IT projects (rollouts, migrations, upgrades) Knowledge of ITIL practices Full UK driving licence What we are looking for: A practical, hands-on support engineer who is comfortable working directly with users Someone who takes ownership of issues and sees them through to resolution A strong communicator who can support both technical and non-technical stakeholders A proactive individual who identifies opportunities for improvement INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
Jun 10, 2026
Seasonal
Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 09, 2026
Full time
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same - and where your skills actually matter ? If you're ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What's on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1 & 2 Line Support Engineer: As our new First & Second Line Support Engineer , you'll be on the front line of keeping our clients happy, productive, and secure. You'll handle a mix of remote support, troubleshooting, and field engineering - making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1-4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You'll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We're a friendly, growing MSP that puts people first - giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let's grow your career together.
Jun 07, 2026
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same - and where your skills actually matter ? If you're ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What's on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1 & 2 Line Support Engineer: As our new First & Second Line Support Engineer , you'll be on the front line of keeping our clients happy, productive, and secure. You'll handle a mix of remote support, troubleshooting, and field engineering - making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1-4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You'll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We're a friendly, growing MSP that puts people first - giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let's grow your career together.
Field & Service Desk Engineer London / Hybrid / Up to £40,000 / Full-Time / Permanent The Opportunity: We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth and client demand, they are seeking an experienced Field & Service Desk Engineer to join their close-knit technical team. This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while also contributing to the service desk when not deployed in the field. The ideal candidate will be someone who thrives on variety, takes pride in their work, and is comfortable operating independently across multiple client environments. Responsibilities include: Travelling to client sites across London and surrounding areas to deliver onsite technical support Supporting the internal service desk team remotely when not on client premises Building and maintaining strong working relationships with client stakeholders Troubleshooting and resolving complex issues across desktop, server, and cloud environments Documenting incidents and resolutions Escalating issues appropriately Working collaboratively with colleagues Acting as an ambassador for the business at all times, upholding the company's reputation for quality service You will need to demonstrate genuine experience working in a fast-paced MSP environment and be confident operating across multiple client sites. Specifically, we require: A minimum of 3 years' experience working within an MSP or IT Solution Provider environment, this is essential At least 2 year of field engineering experience, visiting and supporting multiple customer sites Strong 2nd line service desk background with the ability to manage competing priorities Microsoft Azure, Active Directory, Windows Server, and Office 365 Microsoft Exchange / Outlook administration VMware / Hyper-V Data backup solutions -VEEAM or equivalent Networking fundamentals - LAN, WAN, VPN, Wi-Fi, firewall configuration Strong PC hardware Software troubleshooting Excellent communication skills Professional, client-facing manner Location The role is primarily field-based across London and client sites, with time also spent working remotely and from the company's office base. Candidates must be within commutable distance of Central London. To find out more or apply in confidence, please apply to this role - this will land directly into the responsible consultant's inbox, from which we will contact you if relevant. Please note: the details of our client and their business are not to be disclosed to any third party without prior consent. Thank you for your interest!
Jun 07, 2026
Full time
Field & Service Desk Engineer London / Hybrid / Up to £40,000 / Full-Time / Permanent The Opportunity: We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth and client demand, they are seeking an experienced Field & Service Desk Engineer to join their close-knit technical team. This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while also contributing to the service desk when not deployed in the field. The ideal candidate will be someone who thrives on variety, takes pride in their work, and is comfortable operating independently across multiple client environments. Responsibilities include: Travelling to client sites across London and surrounding areas to deliver onsite technical support Supporting the internal service desk team remotely when not on client premises Building and maintaining strong working relationships with client stakeholders Troubleshooting and resolving complex issues across desktop, server, and cloud environments Documenting incidents and resolutions Escalating issues appropriately Working collaboratively with colleagues Acting as an ambassador for the business at all times, upholding the company's reputation for quality service You will need to demonstrate genuine experience working in a fast-paced MSP environment and be confident operating across multiple client sites. Specifically, we require: A minimum of 3 years' experience working within an MSP or IT Solution Provider environment, this is essential At least 2 year of field engineering experience, visiting and supporting multiple customer sites Strong 2nd line service desk background with the ability to manage competing priorities Microsoft Azure, Active Directory, Windows Server, and Office 365 Microsoft Exchange / Outlook administration VMware / Hyper-V Data backup solutions -VEEAM or equivalent Networking fundamentals - LAN, WAN, VPN, Wi-Fi, firewall configuration Strong PC hardware Software troubleshooting Excellent communication skills Professional, client-facing manner Location The role is primarily field-based across London and client sites, with time also spent working remotely and from the company's office base. Candidates must be within commutable distance of Central London. To find out more or apply in confidence, please apply to this role - this will land directly into the responsible consultant's inbox, from which we will contact you if relevant. Please note: the details of our client and their business are not to be disclosed to any third party without prior consent. Thank you for your interest!
Control Room Operator Power Station Up to £62,500 + bonus (up to 20%) + benefits Shoreham, South Coast SCINERGY Recruitment are looking for a Control Room Operator / Production Technician to join the operations team at a combined cycle gas turbine (CCGT) power station on the south coast. This is a shift-based operational role responsible for the safe, efficient and compliant operation of a modern power station, using both DCS systems and field-based monitoring to optimise performance and ensure plant availability. The role sits within a structured operations team and works closely with the Production Team Leader to deliver day-to-day operations and continuous improvement across the station. Key responsibilities: Operate the plant safely and efficiently in line with operational targets and site procedures Support the Production Team Leader in all production activities Start, stop and monitor gas turbines, steam turbines, HRSGs, pumps and auxiliary systems via DCS Diagnose plant issues, analyse performance and carry out first-line fault finding Conduct operational routines, plant testing and performance checks Undertake maintenance tasks within competence and escalate defects where required Supervise contractors and ensure safe working practices on site Support implementation of company and station policies and ensure full HSE compliance Carry out safety, behavioural and compliance audits on contractors and site staff Communicate with management and National Grid to support REMIT obligations and load profile requirements Participate in improvement projects and ongoing technical development Candidate requirements: Minimum HNC (or equivalent) in Mechanical, Electrical, Instrumentation or similar engineering discipline or willingness to work towards this At least 2 years experience in a relevant industrial or power generation environment (CCGT, CHP, refinery, chemical, etc.) Merchant Navy / Royal Navy engineers considered (Petty Officer / 2nd Engineer level or above with watchkeeping experience) Strong understanding of HSE legislation and safe systems of work Ability to support multi-discipline teams with diagnostics and work planning Strong analytical and fault-finding skills, able to perform under pressure Computer literate with good communication and reporting ability Organised, self-motivated and comfortable working on a 12-hour shift pattern Package: Competitive basic salary up to £48,000 A shift allowance of £12,500 South East allowance of £2,000 A 20% bonus opportunity A further 3 yearly rolling bonus Private medical insurance Income protection Life assurance For further information or a confidential discussion, please contact Steve Utton at SCINERGY Recruitment on (phone number removed) or (url removed)
Jun 07, 2026
Full time
Control Room Operator Power Station Up to £62,500 + bonus (up to 20%) + benefits Shoreham, South Coast SCINERGY Recruitment are looking for a Control Room Operator / Production Technician to join the operations team at a combined cycle gas turbine (CCGT) power station on the south coast. This is a shift-based operational role responsible for the safe, efficient and compliant operation of a modern power station, using both DCS systems and field-based monitoring to optimise performance and ensure plant availability. The role sits within a structured operations team and works closely with the Production Team Leader to deliver day-to-day operations and continuous improvement across the station. Key responsibilities: Operate the plant safely and efficiently in line with operational targets and site procedures Support the Production Team Leader in all production activities Start, stop and monitor gas turbines, steam turbines, HRSGs, pumps and auxiliary systems via DCS Diagnose plant issues, analyse performance and carry out first-line fault finding Conduct operational routines, plant testing and performance checks Undertake maintenance tasks within competence and escalate defects where required Supervise contractors and ensure safe working practices on site Support implementation of company and station policies and ensure full HSE compliance Carry out safety, behavioural and compliance audits on contractors and site staff Communicate with management and National Grid to support REMIT obligations and load profile requirements Participate in improvement projects and ongoing technical development Candidate requirements: Minimum HNC (or equivalent) in Mechanical, Electrical, Instrumentation or similar engineering discipline or willingness to work towards this At least 2 years experience in a relevant industrial or power generation environment (CCGT, CHP, refinery, chemical, etc.) Merchant Navy / Royal Navy engineers considered (Petty Officer / 2nd Engineer level or above with watchkeeping experience) Strong understanding of HSE legislation and safe systems of work Ability to support multi-discipline teams with diagnostics and work planning Strong analytical and fault-finding skills, able to perform under pressure Computer literate with good communication and reporting ability Organised, self-motivated and comfortable working on a 12-hour shift pattern Package: Competitive basic salary up to £48,000 A shift allowance of £12,500 South East allowance of £2,000 A 20% bonus opportunity A further 3 yearly rolling bonus Private medical insurance Income protection Life assurance For further information or a confidential discussion, please contact Steve Utton at SCINERGY Recruitment on (phone number removed) or (url removed)
Customer Network Engineer Location - Sheffield National Travel Required At Vivedia, we support life's biggest and most meaningful moments, from weddings and citizenship ceremonies to final farewells. Behind every one of these moments is a seamless AV experience. And behind that? Reliable, secure connectivity. As a Customer Network Engineer, you'll play a vital role in making sure our technology performs exactly as it should, without interruption. You'll take ownership of the networks that power our systems, working with customers, providers and internal teams to keep everything connected. The role This is a hands-on, customer-facing technical role where you will Take ownership of Networking across our customer sites Support the deployment of new internet connections Diagnose and resolve network issues quickly and effectively Work closely with customer IT teams, ISPs and internal stakeholders Support live projects, including site visits when required Provide 2nd and 3rd line support for network-related issues Maintain accurate records of connections, performance and standards You'll be the person who ensures our AV solutions run smoothly and can recover quickly when things go wrong. What you'll bring We're looking for someone who combines technical expertise with strong communication skills. Technical experience Solid understanding of networking fundamentals and internet connectivity Experience working with routers, switches and firewalls Proven ability to troubleshoot Networking issues Experience providing 2nd or 3rd line technical support A recognised certification (e.g. CompTIA Network+) is desirable Skills & behaviours Confident communicating with customers, providers and colleagues Proactive, organised and able to manage multiple priorities Calm under pressure and able to solve problems effectively Collaborative and willing to share knowledge with others What makes this role different? Purpose-driven work - support technology behind meaningful life events Variety - mix of technical troubleshooting, project delivery and customer interaction Ownership - take responsibility for connectivity across multiple sites Impact - your work directly ensures critical systems stay live and reliable What to expect A mix of office-based work and travel to customer sites Collaboration with technical, commercial and engineering teams Opportunities to develop your technical skills and broaden your experience Ready to apply? If you're a problem-solver who enjoys getting stuck into technical challenges and working closely with people, we'd love to hear from you.
Jun 07, 2026
Full time
Customer Network Engineer Location - Sheffield National Travel Required At Vivedia, we support life's biggest and most meaningful moments, from weddings and citizenship ceremonies to final farewells. Behind every one of these moments is a seamless AV experience. And behind that? Reliable, secure connectivity. As a Customer Network Engineer, you'll play a vital role in making sure our technology performs exactly as it should, without interruption. You'll take ownership of the networks that power our systems, working with customers, providers and internal teams to keep everything connected. The role This is a hands-on, customer-facing technical role where you will Take ownership of Networking across our customer sites Support the deployment of new internet connections Diagnose and resolve network issues quickly and effectively Work closely with customer IT teams, ISPs and internal stakeholders Support live projects, including site visits when required Provide 2nd and 3rd line support for network-related issues Maintain accurate records of connections, performance and standards You'll be the person who ensures our AV solutions run smoothly and can recover quickly when things go wrong. What you'll bring We're looking for someone who combines technical expertise with strong communication skills. Technical experience Solid understanding of networking fundamentals and internet connectivity Experience working with routers, switches and firewalls Proven ability to troubleshoot Networking issues Experience providing 2nd or 3rd line technical support A recognised certification (e.g. CompTIA Network+) is desirable Skills & behaviours Confident communicating with customers, providers and colleagues Proactive, organised and able to manage multiple priorities Calm under pressure and able to solve problems effectively Collaborative and willing to share knowledge with others What makes this role different? Purpose-driven work - support technology behind meaningful life events Variety - mix of technical troubleshooting, project delivery and customer interaction Ownership - take responsibility for connectivity across multiple sites Impact - your work directly ensures critical systems stay live and reliable What to expect A mix of office-based work and travel to customer sites Collaboration with technical, commercial and engineering teams Opportunities to develop your technical skills and broaden your experience Ready to apply? If you're a problem-solver who enjoys getting stuck into technical challenges and working closely with people, we'd love to hear from you.
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.
Jun 06, 2026
Full time
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Jun 06, 2026
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Software support manager Customer success focused role Bristol 3 days per week in the office 4 days during training Up to 50k Experience within software environment, MSP, or App support is highly desirable Benefits: 25 days holiday plus bank holidays Private Healthcare Incentive Other flexible benefits to choose from I am working with a B2B Technology business in Bristol who are looking for a tech savvy support manager to drive customer success and act as a key conduit for problem resolution for their customers. This role will provide training on the relevant software that they use, however you should be somebody that has a good understanding of software, or IT support in a customer facing role. You might be someone that is looking to move form App support, MSP, or SaaS business. Engagement and communication are very important to drive customer success. You will also help to train customers on fault resolution, cascading technical information to noon technical stakeholders and vice versa. You will act as a mid point between software engineers, customers and field engineers to ensure swift resolution to issues. You should be someone who enjoys engaging with customers, and happy to travel to customer sites on occasion when a remote fix cant be found. This will be infrequent but as needed. This could involve travelling abroad at times. Skills required: Customer support in a B2B environment Experience with problem solving, or ticket resolution within a software or IT environment. The ability to learn new technologies Dealing with escalated support issues Soft Skills required: Excellent stakeholder communication skills Proactive customer success mindset Great at cascading feedback Desirable skills: Experience in a highly technical or scientific environment Experience with training, upskilling, or education of customers / colleagues This is an urgent vacancy, if you would like to be considered then please apply quoting reference AR(phone number removed) Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC, Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC, Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC, Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC,Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 06, 2026
Full time
Software support manager Customer success focused role Bristol 3 days per week in the office 4 days during training Up to 50k Experience within software environment, MSP, or App support is highly desirable Benefits: 25 days holiday plus bank holidays Private Healthcare Incentive Other flexible benefits to choose from I am working with a B2B Technology business in Bristol who are looking for a tech savvy support manager to drive customer success and act as a key conduit for problem resolution for their customers. This role will provide training on the relevant software that they use, however you should be somebody that has a good understanding of software, or IT support in a customer facing role. You might be someone that is looking to move form App support, MSP, or SaaS business. Engagement and communication are very important to drive customer success. You will also help to train customers on fault resolution, cascading technical information to noon technical stakeholders and vice versa. You will act as a mid point between software engineers, customers and field engineers to ensure swift resolution to issues. You should be someone who enjoys engaging with customers, and happy to travel to customer sites on occasion when a remote fix cant be found. This will be infrequent but as needed. This could involve travelling abroad at times. Skills required: Customer support in a B2B environment Experience with problem solving, or ticket resolution within a software or IT environment. The ability to learn new technologies Dealing with escalated support issues Soft Skills required: Excellent stakeholder communication skills Proactive customer success mindset Great at cascading feedback Desirable skills: Experience in a highly technical or scientific environment Experience with training, upskilling, or education of customers / colleagues This is an urgent vacancy, if you would like to be considered then please apply quoting reference AR(phone number removed) Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC, Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC, Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC, Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC,Customer Success, App Support, MSP, 2nd line support, second line support, escalations, software, C#, C++, PLC If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays Private medical insurance Comprehensive health cash plan Flexible working options Pension (10% employer contribution) and life assurance Early finish on Fridays Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world class centre for the design, manufacture and support of cutting-edge actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportun We are looking for passionate individuals to join our Manufacturing Engineering team as a Manufacturing Engineer - NPI (Full Lifecycle) at our Wolverhampton site. Your Role -You will lead the manufacturing planning & implementation of new products and their associated production facilities and process, working throughout the NPI project/ programme lifecycle from initial design stages through to facility implementation, process validation and full production ramp-up. -Acting as a key interface across Engineering, Quality, Supply Chain, and Operations , and a key member of the Integrated Project Team (IPT) , you will play a key leadership role in achieving manufacturing programme deliverables & successful project outcomes within a transforming and fast-paced environment. -Apply Systems Engineering V-model principles, you will define the manufacturing system requirements and influence product design & development through DFx, Lean Manufacturing and APQP methodologies, ensuring robust, scalable and cost-effective manufacturing solutions are defined, verified and achieved. -You will own the design, development and validation of manufacturing processes, including PFMEA, control plans, process simulation & verification, pilot build validation, and production readiness reviews to ensure a smooth transition into series production Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. -Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. -Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. -Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. -A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Essential: -Degree or apprenticeship in Mechanical, Manufacturing Engineering or a related field -Strong experience in NPI and full product lifecycle industrialisation -Proven track record of successfully introducing new products & processes into production -Strong knowledge of the principles of Lean Manufacturing, APQP, PPAP, PFMEA, DFx & other best practice -Strong understanding of machining, assembly and test processe, including the latest technology roadmaps -Ability to influence design and work cross-functionally with multiple stakeholders -Understanding of Systems engineering / V model principales including requirements management, process verification and validation Desirable: -Experience in aerospace, automotive or high-precision industries -Familiarity with AS9100 and AS9145 standards -Knowledge of SPC / process capability (Cpk) and metrology systems & technologies -Relevant experience of project management & risk mitigation planning
Jun 06, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays Private medical insurance Comprehensive health cash plan Flexible working options Pension (10% employer contribution) and life assurance Early finish on Fridays Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world class centre for the design, manufacture and support of cutting-edge actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportun We are looking for passionate individuals to join our Manufacturing Engineering team as a Manufacturing Engineer - NPI (Full Lifecycle) at our Wolverhampton site. Your Role -You will lead the manufacturing planning & implementation of new products and their associated production facilities and process, working throughout the NPI project/ programme lifecycle from initial design stages through to facility implementation, process validation and full production ramp-up. -Acting as a key interface across Engineering, Quality, Supply Chain, and Operations , and a key member of the Integrated Project Team (IPT) , you will play a key leadership role in achieving manufacturing programme deliverables & successful project outcomes within a transforming and fast-paced environment. -Apply Systems Engineering V-model principles, you will define the manufacturing system requirements and influence product design & development through DFx, Lean Manufacturing and APQP methodologies, ensuring robust, scalable and cost-effective manufacturing solutions are defined, verified and achieved. -You will own the design, development and validation of manufacturing processes, including PFMEA, control plans, process simulation & verification, pilot build validation, and production readiness reviews to ensure a smooth transition into series production Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. -Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. -Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. -Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. -A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Essential: -Degree or apprenticeship in Mechanical, Manufacturing Engineering or a related field -Strong experience in NPI and full product lifecycle industrialisation -Proven track record of successfully introducing new products & processes into production -Strong knowledge of the principles of Lean Manufacturing, APQP, PPAP, PFMEA, DFx & other best practice -Strong understanding of machining, assembly and test processe, including the latest technology roadmaps -Ability to influence design and work cross-functionally with multiple stakeholders -Understanding of Systems engineering / V model principales including requirements management, process verification and validation Desirable: -Experience in aerospace, automotive or high-precision industries -Familiarity with AS9100 and AS9145 standards -Knowledge of SPC / process capability (Cpk) and metrology systems & technologies -Relevant experience of project management & risk mitigation planning
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
Jun 05, 2026
Full time
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
IICT Field Support Engineer (Hoddesdon HQ + Site Travel) Company Car + Fuel Card We are currently recruiting for an ICT Field Support Engineer to join a well-established and growing firm. This role is split between office and field work, with approximately 50% of your time based in the Hoddesdon office and 50% travelling to sites across the South East. You will be responsible for supporting site setups, troubleshooting technical issues, and ensuring smooth IT operations across multiple locations Key Responsibilities Provide on-site and remote IT support across multiple sites Support Microsoft 365 and Windows 10/11 environments Manage and support mobile devices using Intune Autopilot builds and device provisioning Configure and support Switches and Routers Deliver break/fix support across hardware, software, and network issues Administer users and permissions via Active Directory Troubleshoot and resolve technical issues to minimise downtime This is a great opportunity for an IT professional looking to step into a dynamic, fast-paced environment where you can develop your skills and grow your career. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy
Jun 05, 2026
Full time
IICT Field Support Engineer (Hoddesdon HQ + Site Travel) Company Car + Fuel Card We are currently recruiting for an ICT Field Support Engineer to join a well-established and growing firm. This role is split between office and field work, with approximately 50% of your time based in the Hoddesdon office and 50% travelling to sites across the South East. You will be responsible for supporting site setups, troubleshooting technical issues, and ensuring smooth IT operations across multiple locations Key Responsibilities Provide on-site and remote IT support across multiple sites Support Microsoft 365 and Windows 10/11 environments Manage and support mobile devices using Intune Autopilot builds and device provisioning Configure and support Switches and Routers Deliver break/fix support across hardware, software, and network issues Administer users and permissions via Active Directory Troubleshoot and resolve technical issues to minimise downtime This is a great opportunity for an IT professional looking to step into a dynamic, fast-paced environment where you can develop your skills and grow your career. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: -Competitive salary and annual bonus and pay review -25 days' holiday + bank holidays -Private medical insurance -Comprehensive health cash plan -Flexible working options -Pension (10% employer contribution) and life assurance -Early finish on Fridays -Professional development, ongoing training, mentoring -Onsite amenities: parking, restaurant, bicycle storage, showers -Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world class centre for the design, manufacture and support of cutting-edge actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace. We are looking for passionate individuals to join our Manufacturing Engineering team as a Manufacturing Engineer - Industrialisation at our Wolverhampton site. Your Role As a Manufacturing Engineer focused on Industrialisation, you will play a key role in bringing new products and processes into production within a transformative manufacturing environment. You will plan and lead the implementation of manufacturing processes on site, including facility setup, equipment installation, commissioning, and process validation, ensuring full production readiness. This will include leading insourcing projects, transferring Production facilities & processes into the plant, and ensuring they are stable, efficient, and capable from day one. Working closely with cross-functional teams, you will ensure that manufacturing systems meet safety, quality, cost, and delivery requirements, while driving continuous improvement and operational excellence Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. -Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. -Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. -A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Essential: -Degree or apprenticeship in Mechanical, Manufacturing Engineering or a related field -Experience in manufacturing engineering/industrialization -Relevant experience of project management & risk mitigation planning -Hands-on experience with APQP, PPAP, PFMEA and control plans -Good understanding of machining, assembly and testing processes -Proven ability to deliver process validation, pilot builds, and production ramp-up -Strong problem-solving mindset with a focus on quality and process capability Desirable: -Experience in aerospace, automotive or high-precision manufacturing environments -Familiarity with AS9100 and AS9145 standards -Exposure to insourcing or manufacturing transfer projects -Knowledge of SPC / process capability (Cpk)
Jun 05, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: -Competitive salary and annual bonus and pay review -25 days' holiday + bank holidays -Private medical insurance -Comprehensive health cash plan -Flexible working options -Pension (10% employer contribution) and life assurance -Early finish on Fridays -Professional development, ongoing training, mentoring -Onsite amenities: parking, restaurant, bicycle storage, showers -Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world class centre for the design, manufacture and support of cutting-edge actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace. We are looking for passionate individuals to join our Manufacturing Engineering team as a Manufacturing Engineer - Industrialisation at our Wolverhampton site. Your Role As a Manufacturing Engineer focused on Industrialisation, you will play a key role in bringing new products and processes into production within a transformative manufacturing environment. You will plan and lead the implementation of manufacturing processes on site, including facility setup, equipment installation, commissioning, and process validation, ensuring full production readiness. This will include leading insourcing projects, transferring Production facilities & processes into the plant, and ensuring they are stable, efficient, and capable from day one. Working closely with cross-functional teams, you will ensure that manufacturing systems meet safety, quality, cost, and delivery requirements, while driving continuous improvement and operational excellence Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. -Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. -Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. -A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Essential: -Degree or apprenticeship in Mechanical, Manufacturing Engineering or a related field -Experience in manufacturing engineering/industrialization -Relevant experience of project management & risk mitigation planning -Hands-on experience with APQP, PPAP, PFMEA and control plans -Good understanding of machining, assembly and testing processes -Proven ability to deliver process validation, pilot builds, and production ramp-up -Strong problem-solving mindset with a focus on quality and process capability Desirable: -Experience in aerospace, automotive or high-precision manufacturing environments -Familiarity with AS9100 and AS9145 standards -Exposure to insourcing or manufacturing transfer projects -Knowledge of SPC / process capability (Cpk)
1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.
Jun 05, 2026
Full time
1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.
IT Systems Engineer - 100% office based, Dunstable, to £38,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: Maintain IT infrastructure including servers, storage, and network systems Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) Maintain network hardware including routers, switches, firewalls, and wireless systems Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance Monitor cybersecurity measures, backups, and disaster recovery processes Provide Level 2/3 technical support and resolve complex IT issues Maintain technical documentation and system configurations Collaborate with internal stakeholders and external vendors on upgrades and maintenance Support and train end users on IT systems and best practices Key Skills & Experience Strong experience with Microsoft 365 administration and security Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) Experience with Windows Server, Active Directory, and Azure AD Knowledge of firewalls, endpoint protection, and wireless technologies PowerShell scripting and automation experience desirable Excellent problem-solving, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Qualifications Degree in IT, Computer Science, or related field (or equivalent experience) 2 - 3 years experience in IT 1st or 2nd line support Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable
Jun 05, 2026
Full time
IT Systems Engineer - 100% office based, Dunstable, to £38,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: Maintain IT infrastructure including servers, storage, and network systems Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) Maintain network hardware including routers, switches, firewalls, and wireless systems Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance Monitor cybersecurity measures, backups, and disaster recovery processes Provide Level 2/3 technical support and resolve complex IT issues Maintain technical documentation and system configurations Collaborate with internal stakeholders and external vendors on upgrades and maintenance Support and train end users on IT systems and best practices Key Skills & Experience Strong experience with Microsoft 365 administration and security Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) Experience with Windows Server, Active Directory, and Azure AD Knowledge of firewalls, endpoint protection, and wireless technologies PowerShell scripting and automation experience desirable Excellent problem-solving, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Qualifications Degree in IT, Computer Science, or related field (or equivalent experience) 2 - 3 years experience in IT 1st or 2nd line support Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable
Ernest Gordon Recruitment Limited
Grimsby, Lincolnshire
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 09, 2025
Full time
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
