57 jobs found

IT Support Engineer York Up to 30,000 Education Sector Interface Recruitment is working with a growing managed services provider to recruit an IT Support Engineer to support a key education client in York. This is an excellent opportunity for an Education IT Technician, ICT Support Technician or IT Support Engineer looking to join a business that genuinely invests in its people and provides long-term career development. Working primarily within a school environment, you will provide day-to-day support whilst assisting with infrastructure improvements, cloud technologies and IT projects. The Role Provide first and second-line IT support Support Microsoft 365 environments Troubleshoot desktop, server and networking issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support Engineering MSP environments 1st or 2nd Line Support Technical experience with the following would be beneficial: Microsoft 365 Active Directory Windows 10 & 11 Azure Intune Windows Server Networking Hyper-V What's on Offer? Salary up to 30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known for investing in its employees and providing long-term career development.

1st Line Technician Are you working in an MSP at the moment and are ready for a new challenge? You'll be joining a company that genuinely invests in its team. You'll get hands-on experience with a wide range of technologies, build your skills and be supported in your development from day one. This is more than just logging tickets. It's a place where you can grow. What's on offer Salary up to 30,000 DOE, plus performance bonus Paid certifications with a clear path to progress Gym access and other wellness benefits A friendly team with regular socials A company people stay with long term About you Around 12 months experience in an MSP environment Full UK driving licence and your own vehicle Confident speaking to users and putting people first Organised proactive and calm under pressure Comfortable with Office 365 networking and general support tasks If you're ready for the next step and join a company that will actually support your growth, this is worth a look. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15598

IT Technician - 1st & 2nd Line SupportCamberley£26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life BalanceDo you have exposure to offering IT support to educational establishments, either directly or through an MSP?Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation?This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure.This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day.This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support.The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

About EMW: EMW is a commercial law firm with offices in Milton Keynes, Northampton, Watford, London, and Brighton. Established in 1992, it provides a full range of legal services for businesses and individuals, and is a Certified B Corporation recognized for its commitment to high ethical and professional standards. About the role: You will assist the IT Helpdesk Supervisor in providing 1st- and 2nd-line helpdesk support and in the installation, maintenance, and administration of computer equipment and associated software, telecoms, and audio/visual systems. Responsibilities: Ensuring that the IT Services service level agreement (SLA) is adhered to at all times Assist with providing 1st- and 2nd-line helpdesk support on a daily basis Responsible for ensuring that all IT helpdesk requests are logged using helpdesk software Assist with the production of user documentation Responsible for escalating support requests to an appropriate team member as and when required Contribute to the smooth running of an out-of-hours IT support rota Assist with ensuring that software updates and patches are applied to all PC's on a monthly basis Proactively react to any issues or problems detected whilst running antivirus software and taking the necessary actions Responsible for the upkeep of the IT Asset Register, including hardware, software, audio/visual, and telephone systems Assist with the implementation of IT projects as and when required Contribute to the policing of IT quality standards throughout the firm Assist the IT Services team by carrying out training duties as and when required To provide support with general administration tasks to business support teams as needed Desirable skills: Strong communication skills to successfully explain IT concepts to non-technical colleagues Desire to learn and accept change Adapt to, and remain calm and focused, in all situations. Ability to influence others Professionalism Attention to detail Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: 24 days holiday (increasing to 26 days per annum in accordance with policy). Pension BUPA private health Employee assistance programme Income protection scheme Death in service benefits Perkbox / benefits hub Mobile phone Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Senior IT Engineer - T3 As our Senior IT Engineer, you will be responsible for: Acting as an escalation point to 1st and 2nd line technicians. Providing technical Support and ticket resolution for servers and infrastructure across a broad range of customers and technologies. Maintaining a high degree of customer service for all IT Support queries and projects. Accurately updating /maintaining our ticketing system and striving to exceedSLAs. Responding to enquiries from clients and escalated tickets and effectively resolve any server hardware or software problems. Liaising with third party softwarehardware providers to expedite prompt resolutions for clients. Provide guidance on cybersecurity and IT best practices. Effectively managing tickets & task through a PSA. Managing Project works efficiently. Mentoring and supporting colleagues. Providing technical support resource to support teams. Maintain accurate technical documentation and asset records. Out of Hours work on occasion Skills / Experience preferred: Proven experience in a 2nd/3rd line support role within an MSP. Windows Server and 2019 installation, operation and troubleshooting Varied Cloud Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting Active Directory and Group Policy Administration Microsoft Azure deployment, support and development exposure. Networking - Routers/Switches/Firewalls installation, operation and troubleshooting Cisco Meraki &Unifi configuration, deployment & management Connectivity - Experience specifying and deploying Fibre, MPLS, EFM,vDSL. Network troubleshooting TCP/IP, DNS, DHCP, LAN/WAN, IPSec Excellent troubleshooting and communication skills across a variety of disciplines Desirable/advantageous Telephony - 3CX,Gamma, Microsoft Business Voice. Preferred Qualifications: HND or BSC / Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. REF-

IT Support Technician - Leyland We're looking for a proactive IT Support Technician to provide high-quality technical support across the business. You'll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You'll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you're passionate about delivering great IT support and want to join a growing team, we'd love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now! IT Support Technician - Leyland

1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.

IT & AV Support Technician (1st Line) Location: Sywell, Northamptonshire Full-time On-site Job ref: IT001 Closing date: 30th June 2026 About the role As an IT & AV Support Technician (1st Line) at Elevations, you ll play a vital role in keeping our people connected, supported, and able to do their best work. Based in our Sywell (Northamptonshire) office, you ll be the first point of contact for day-to-day IT and technical support, helping ensure our systems, devices, and office technology run smoothly and reliably. This is a hands-on, varied role that sits right at the heart of the business. You ll support colleagues across the studio and wider office, resolving Windows and MacOS device issues, maintaining meeting room and AV technology, and managing IT and AV equipment and stock. Your work will directly impact how effectively our teams collaborate, communicate, and deliver for our clients. While more complex server, network, and security matters are handled by our external IT consultancy, you ll work closely with them to escalate issues where needed, ensuring a seamless experience for the wider team. It s a role suited to someone who enjoys problem-solving, takes pride in helping others, and values being part of a collaborative, people-first environment. What you ll be doing Provide 1st line IT support, resolving day-to-day technical issues and identifying when escalation is required. Support colleagues with everyday IT queries (devices, printers, connectivity, applications). Configure and maintain laptops, desktops, and mobile devices. Set up and maintain AV and office technology (meeting room screens, conferencing tools, AV kit). Keep IT / AV stock records up to date, including equipment procurement and asset management. Create and maintain clear support documentation for colleagues. Escalate advanced server / network / security issues to our external IT partner. Contribute to small improvements that help make our IT and office systems run more smoothly. What we re looking for A practical IT problem-solver We re looking for someone who brings a positive mindset, takes pride in their work, and enjoys helping colleagues overcome technical challenges. You ll likely have experience in IT support, but just as important is your attitude, curiosity, and willingness to learn. Experience in a 1st line IT support or similar technical support role. Strong troubleshooting mindset with a logical approach to resolving issues. Good understanding of Windows environments. Experience supporting MacOS devices would be desirable but not essential. Organised, with good record-keeping skills for IT and AV equipment. Clear communicator who can explain technical issues in plain English. Interest in AV / Office technology and willingness to support the AV department. Good judgement in knowing when to escalate issues. A strong sense of ownership and pride in seeing issues through to resolution. What we offer We believe people do their best work when they feel supported. In return for your contribution, we offer: A supportive, people-first working environment A varied role supporting IT and AV in a creative, design-led business Opportunities to learn, grow, and develop A collaborative environment where your work makes a visible impact The reassurance of working alongside an external IT consultancy for infrastructure-level support Competitive salary (dependent on experience) Workplace pension About Elevations At Elevations, we believe great work happens when people feel supported, trusted, and inspired to do their best thinking. For over forty years, we ve built strong relationships and a reputation for thoughtful, well- crafted work, always putting people at the heart of what we do. We are a collaborative, values-led team that takes pride in doing things properly. We care about the quality of our work, the experience of our clients, and the wellbeing of the people who make it all happen. What it s like to work at Elevations Working at Elevations means being part of a team where your voice matters. You ll be trusted to do your job well, encouraged to contribute ideas, and supported as you grow both professionally and personally. We believe the best outcomes come from shared thinking, openness, and mutual respect. Progress and collaboration matter more than ego. Growing with Elevations Whether you re early in your career or bringing years of experience, we re committed to helping our people grow. That means learning on the job, developing new skills, and being given opportunities to take on responsibility at the right pace. We invest in our people because we believe long-term success is built together. Our location This role is based at our office in Sywell, located in the heart of Northamptonshire, next to Sywell Aerodrome one of the UK s best general aviation airfields. A unique and fitting home for a business built around ideas, movement, and elevating ambitious concepts. Our interview process At Elevations, our aim is to keep the interview process as straightforward and enjoyable as possible: Stage 1: Informal call with the Department Head (25-minute video call) Stage 2: Sywell office visit meet the team and discuss your experience (approx. 1 hour) The decision process will take approximately 2 weeks. Please let us know if there s anything we can do to better accommodate you throughout the interview process. The closing date for applications is 30/06/2026. Successful candidates will be contacted within 2 weeks to arrange an interview but unsuccessful candidates will not be contacted. Interested in an elevated career? If Elevations sounds like a place where you could thrive, we d love to hear from you.

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.

Job Title: Support Engineer Location: Cheadle SK8 3GZ Salary: 22k - 26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. Our core product, Blyssful, is one of the leading services in residential and nursing care. Our mission is simple: to transform care environments so that every service user, family, and care professional feels supported, valued, and safe through technology that enhances, not replaces, human connection. We are a small company with big ambitions. Our goal is to shape the future of care technology to ensure the most vulnerable in society are given the best service they can be, and the providers are able to spend more time with the service users instead of working with difficult systems and getting stuck on administrative tasks. We are now looking for a motivated Support Engineer to join our team and build a long-term career with the business. About the Role: This is an excellent opportunity for someone with a genuine interest in technology who is looking to start or develop a career in IT support. The role offers exposure to a wide range of responsibilities and the chance to work closely with both customers and internal teams in a growing, hands-on business. We welcome candidates who have experience in technical support, customer service, or contact centre environments, as well as those with the right attitude and a willingness to learn. If you enjoy problem-solving, communicating with people, and finding practical solutions, this role will give you valuable experience in customer support, troubleshooting, and core IT systems. As a small and collaborative business, we offer the chance to learn about different areas of the company and develop your skills over time. Many of our team members have progressed from support roles into leadership or more technical positions, making this an excellent opportunity for someone looking for genuine career development. Job Responsibilities: Provide technical support to customers and internal stakeholders via various communication channels, including phone, email and web chat Troubleshoot, investigate and resolve customer issues and queries in a timely and professional manner Escalate unresolved or more complex issues to the relevant people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote self-service support through well-structured documentation Who we are looking for: Essential Experience working in a customer-focused IT role Strong interpersonal and communication skills, with the ability to explain information clearly, professionally and jargon-free Good organisational, analytical and problem-solving skills Demonstratable ability to manage time efficiently and prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service: 22 days for 1-2 years, 24 days for 2-5 years, 26 days after 5 years, and 28 days after 10 years. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.

IT Technician Location: Redditch Salary : £35,000 - £45,000 per annum Vacancy Type: Full Time, 40 hours per week We are looking for an experienced IT Technician to join our internal IT department, reporting to the Head of IT. This is a hands-on technical role responsible for supporting, maintaining and improving the company s IT infrastructure, including servers, networks, Microsoft 365, Azure / Microsoft Entra ID, endpoint management, security tools and wider business systems. The successful candidate will work closely with our outsourced MSP, which provides 1st and 2nd line support, while acting as an internal escalation point for infrastructure, networking, cloud and security-related matters. This role would suit someone looking for more than a standard support position. You will have the opportunity to contribute to infrastructure improvements, IT projects, documentation, security and compliance activities, automation and future technology initiatives. Responsibilities Administer, maintain and improve Windows Server, Active Directory, Group Policy, DNS, DHCP and core infrastructure services. Support Microsoft 365 administration, including users, groups, permissions, Exchange Online, SharePoint and Teams. Support Azure, Entra, Defender environments, including identity, access and hybrid cloud services. Configure, maintain and troubleshoot network infrastructure (Switches/Firewalls), including TCP/IP, VLANs, routing, switching, VPNs, NAT, DNS and DHCP. Act as an escalation point for infrastructure, network, cloud and security-related issues Produce, maintain and improve technical documentation, processes, diagrams, asset records and support procedures. Support IT projects, upgrades, migrations, infrastructure improvements and wider business systems initiatives. Work with the outsourced MSP to support effective 1st and 2nd line service delivery Support backup, disaster recovery, patching, monitoring, vulnerability remediation and system hardening activities Assist with IT requirements relating to ISO 27001, TISAX and other security-conscious or regulated environments Identify opportunities to improve systems, automate processes, strengthen security and support innovation across the business Competencies Interest in AI, automation, innovation and future IT systems Experience Experience supporting multi-site environments with 150+ users Preferable experience in supply chain, logistics or manufacturing environments PowerShell scripting or automation experience To Apply If you feel you are a suitable candidate and would like to work for AMCO, please click apply to be redirected to our website to complete your application.

We are currently looking for a proactive and organized 1st Line IT Support Technician to join our team. In this role, you will be the first point of contact for our employees, specifically supporting our fast-paced Call Centre operations. For key tasks training will be provided. You will play a key role in maintaining our IT infrastructure, managing user requests, and ensuring our hardware inventory is accurate. This role is office-based due to the requirement of handling physical hardware assets. Key Responsibilities: Ticket Management: Acting as the first point of contact for IT issues, logging and resolving tickets via Freshdesk . You will ensure tickets are prioritized correctly according to business impact (SLA). User Lifecycle Management: Handling the full onboarding and offboarding process, including account creation in Active Directory, assigning Office 365 licenses , and setting up permissions. Asset Management: Maintaining a strict inventory of IT hardware (laptops, mobiles, docking stations) and managing stock levels. Hardware Configuration: Preparing, configuring, and deploying laptops; installing Windows operating systems and drivers. IT Administration: Providing basic administration for Active Directory . Hybrid Cloud Support: Assisting with the administration of our hybrid environment, including on-premise domains and Microsoft Entra ID Requirements: Networking Knowledge: Basic understanding of networking fundamentals: IP addressing, Ports, MAC addresses, DHCP, DNS, Firewalls, and Switches. M365 & Admin Skills: Creating users, assigning licenses and basic Windows Server administration. Technical Skills: Experience with Windows 10/11 troubleshooting and installation. Soft Skills: Excellent communication skills, patience with non-technical users, and a problem-solving attitude.

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.

IT Technician / IT Support Technician Site based, Croydon 27,000 to 32,000 + Further Training + 34 Days Holiday + Enhanced Pension scheme + Career Progression + Benefits Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on site in Croydon. The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site in Croydon The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Any experience in the education sector highly beneficial but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

STEM Mentor Enfield September 2026 This ambitious, forward-thinking secondary school in the London Borough of Enfield is rated Good by Ofsted and is widely recognised for its strong Science, Technology, Engineering, and Mathematics provision, inclusive ethos, and genuine commitment to inspiring the next generation of STEM thinkers. The school has a thriving STEM culture with well-established enrichment programmes, and every STEM Mentor who joins plays a central and valued role in bringing that vision to life for pupils across the school. STEM Mentor - What the School Offers Subject-specific CPD and training tailored to STEM intervention, enrichment delivery, and curriculum support A well-resourced Science and Mathematics department with technician support and modern facilities A structured induction with dedicated mentoring from experienced STEM practitioners from day one A collaborative, enthusiastic team culture where every STEM Mentor is genuinely supported and valued Strong encouragement towards formal teacher training pathways or extended contracts for high-performing staff STEM Mentor - What the Role Involves Delivering targeted one-to-one and small-group STEM support sessions across KS3 and KS4 Supporting pupils with Science and Mathematics intervention, closing gaps and building subject confidence Contributing to the school's wider STEM enrichment programme including clubs, competitions, and university visits Tracking pupil progress and feeding back regularly to class teachers and Heads of Department Building enthusiastic, motivating relationships with pupils to inspire curiosity and ambition in STEM subjects STEM Mentor - What the School is Looking For The ideal STEM Mentor will hold a 2:1 or 1st Class degree from a top 30 UK university in a Science, Technology, Engineering, or Mathematics discipline. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a passionate, knowledgeable, and proactive STEM Mentor with strong communication skills and a genuine desire to make STEM accessible and exciting for every pupil. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Mentor - Salary and Contract Info £450 to £530 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for future teacher training or extended contracts following a successful placement If you are a STEM-passionate graduate looking to inspire young people and gain meaningful secondary school experience in a thriving Enfield school, this STEM Mentor role is an excellent opportunity to make a genuine difference and take a meaningful first step into education. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Mentor position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Mentor September 2026 INDSUP

Start Your IT Career with a Company That Invests in You Got a passion for tech, great people skills, and the drive to learn? This could be the opportunity you've been waiting for. We're recruiting for a growing and forward-thinking Managed Service Provider based in Redhill , looking for a 1st Line Support Technician to join their friendly and supportive team. This is not your typical tech environment - personality, attitude and potential matter just as much as experience. Whether your background is in retail, hospitality, customer service or you've already started your IT journey, if you're motivated, approachable and eager to develop, they want to hear from you. Job Title: 1st Line Support Technician Location: Redhill, Surrey (own transport essential) Salary: £27,000 - £32,000 DOE What's in it for you? Clear progression opportunities within a growing MSP. Fully funded training and certifications including CompTIA. Hands-on exposure to Microsoft 365, Windows and networking technologies. Performance related bonus scheme. 22 days holiday rising to 25 with service. Company laptop and regular team socials. A genuinely supportive team that wants you to succeed. What you'll be doing: Acting as the first point of contact for customer IT support queries. Troubleshooting and resolving technical issues. Logging and managing support tickets efficiently. Delivering excellent customer service at every interaction. Working closely with experienced engineers and learning on the job. What they're looking for: Strong communication and customer service skills. A positive, proactive and team-focused attitude. Someone organised, reliable and eager to learn. Previous customer-facing experience. A genuine interest in IT and technology. Why this role? This is the perfect opportunity for someone looking to build a long-term career in tech with a company that will support, train and develop you every step of the way. You'll gain real-world experience, industry-recognised training and the chance to progress within a thriving business. Ready to turn your passion for technology into a career? Apply now and take the first step into IT. For Your Information Interested? Please send your CV in Word format only Please only apply if you already have the right to work in the UK (indefinitely & without sponsorship) Know someone suitable? Ask us about the YourRecruit paid referral fee Due to the high volume of applications, only shortlisted candidates will be contacted. If you haven't heard from us within 7 days, please assume your application has been unsuccessful on this occasion. You are welcome to apply for future roles, and we will keep your details on file. YourRecruit Ltd does not discriminate on the grounds of age, race, gender, or disability and complies with all relevant UK legislation. To stay safe in your job search, we recommend visiting JobsAware, a non-profit organisation working with industry and law enforcement to combat job scams.

Unqualified Physics Teacher Haringey September 2026 About the School This ambitious, high-achieving secondary school in the London Borough of Haringey is rated Good by Ofsted and is recognised for its strong Science provision, specialist Physics teaching, and genuine commitment to developing talent at every level of the school community. The school actively invests in every Unqualified Physics Teacher who joins with the subject knowledge, intellectual curiosity, and determination to make a real and lasting difference to pupils' scientific understanding. Unqualified Physics Teacher - What the School Offers Dedicated mentoring and day-to-day guidance from experienced, qualified Physics specialists from day one Modern laboratory facilities with reliable technician support, freeing every Unqualified Physics Teacher to focus fully on teaching A structured induction programme tailored specifically to the development needs of an Unqualified Physics Teacher Access to Physics department planning, subject association resources, and Maths Hub equivalent networks Active support and encouragement towards formal UK teacher training for high-performing staff Unqualified Physics Teacher - What the Role Involves Delivering Physics lessons across KS3 and KS4 under the guidance and direction of qualified Science colleagues Planning and adapting lesson content to build pupils' conceptual understanding, mathematical application, and practical skills Supporting pupils through targeted small-group work and intervention to close gaps and build confidence in Physics Contributing to the department's STEM enrichment programme including Physics clubs, olympiad preparation, and university visits Developing subject leadership skills with a clear view towards progressing into formal teacher training in the future Unqualified Physics Teacher - What the School is Looking For The ideal Unqualified Physics Teacher will hold a 2:1 or 1st Class degree from a top 30 UK university in Physics or a closely related STEM discipline. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a confident, intellectually driven, and committed Unqualified Physics Teacher with strong communication skills and a genuine passion for Physics education. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. Unqualified Physics Teacher - Salary and Contract Info Up to £600 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Strong support and encouragement towards formal teacher training or extended contracts for high-performing staff If you are a Physics graduate ready to step into the classroom and inspire the next generation of scientists, this Unqualified Physics Teacher role in Haringey is an outstanding opportunity to develop your practice in a school that will back you every step of the way. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this Unqualified Physics Teacher position in Haringey. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. Unqualified Physics Teacher September 2026 INDSUP

Your new company A high school in Manchester has partnered with Hays to recruit an Interim IT Technician to support the school. They are part of a multi-academy trust known for its values - driven culture, commitment to education and investment in high-quality ICT to support staff and students. Your new role The role will be ongoing from 15/06. Monday-Thursday Friday 0730 -1230 As Interim IT Technician, you will play a crucial role in delivering efficient, secure and effective ICT services across the school. Your responsibilities will include: Providing 1st and 2nd line to staff and students Supporting and implementing ICT projects that modernise and improve technology across the school. Supporting teaching and learning in classrooms during lessons. Promoting safe and innovative ICT use for students and staff, including online safety and appropriate use of social media. Procuring, installing and managing educational and office software and hardware. Working with the Star Central ICT Team to maintain effective ICT services. Ensuring regular data back-ups and supporting recovery when needed. Conducting network housekeeping to maintain storage capacity. Ensuring network security and managing staff/student account access. What you'll need to succeed In order to succeed, you must have Experience of working in education before Experience in providing 1st and 2nd line on-site support to users Be proactive and have a good work ethic. Excellent communication skills Have an understanding of ICT networks, including backup and recovery Have an enhanced DBS (or willing to obtain one) What you'll get in return Competitive weekly pay. A supportive and welcoming school environment. The chance to build experience within a well-regarded academy trust. The opportunity to make a meaningful impact on teaching, learning and digital safety. A dedicated consultant at Hays to support with compliance, payments and future opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.