IT Support Engineers (1st 2nd & 3rd Line) x 2 Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a 2 highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence
Jun 20, 2026
Full time
IT Support Engineers (1st 2nd & 3rd Line) x 2 Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a 2 highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. HR Service Coordinator Hoddesdon - Office based Full time and Fixed term contract - 12 months We are recruiting for a HR Service Centre Coordinator to join our HR Shared Services team based in Hoddesdon. Reporting into our Team Leader, you will be responsible for delivering a customer focused effective and efficient HR transactional and administrative service from processing offers for new starters, amendment letters, to updating employee records. Key Accountabilities: Provide an effective, quality transactional service across the areas of the employee life cycle as required. Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transactional service centre. Provide 1st line HR Advice, respond, manage and resolve customer enquiries and requests for service support in line with the relevant policies and service level agreement. Contribute to reports and statistics through maintenance of accurate information and data records. Take personal responsibility for prioritising workload in accordance with agreed deadlines and delivery standards. Prepare, collate and record information across HR, ensuring accuracy and integrity of data within all already of responsibility. Contribute to the process of continuous development within HRSC. Contribute to the effective running of the HRSC by carrying out ad hoc or rostered team tasks as required. About you GCSE English Language Grade C or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing. Experience of providing excellent customer service to include dealing directly with customers over the phone and also face to face. Experience in the use of Microsoft Office applications. Experience in using computerised databases. Experience in dealing with confidential matter. Strong organisational skills coupled with strong attention to detail. Flexible team worker. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Jun 20, 2026
Contractor
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. HR Service Coordinator Hoddesdon - Office based Full time and Fixed term contract - 12 months We are recruiting for a HR Service Centre Coordinator to join our HR Shared Services team based in Hoddesdon. Reporting into our Team Leader, you will be responsible for delivering a customer focused effective and efficient HR transactional and administrative service from processing offers for new starters, amendment letters, to updating employee records. Key Accountabilities: Provide an effective, quality transactional service across the areas of the employee life cycle as required. Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transactional service centre. Provide 1st line HR Advice, respond, manage and resolve customer enquiries and requests for service support in line with the relevant policies and service level agreement. Contribute to reports and statistics through maintenance of accurate information and data records. Take personal responsibility for prioritising workload in accordance with agreed deadlines and delivery standards. Prepare, collate and record information across HR, ensuring accuracy and integrity of data within all already of responsibility. Contribute to the process of continuous development within HRSC. Contribute to the effective running of the HRSC by carrying out ad hoc or rostered team tasks as required. About you GCSE English Language Grade C or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing. Experience of providing excellent customer service to include dealing directly with customers over the phone and also face to face. Experience in the use of Microsoft Office applications. Experience in using computerised databases. Experience in dealing with confidential matter. Strong organisational skills coupled with strong attention to detail. Flexible team worker. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis . This is an 12 month fixed term contract with hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week.This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working.This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both at head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business.The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives in a busy environment. This would suit an experienced Service Desk or Support Engineer looking to broaden their technical exposure and be involved in projects alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows 11 support Office 365 / Microsoft 365 administration Active Directory / Entra access management Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting both technical and non-technical users. Strong communication skills and a genuine passion for delivering excellent customer service are essential.All applicants must be eligible to work in the UK and able to commute to the Winchester area as required.Please apply to this advert or email your CV direct to Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Jun 20, 2026
Seasonal
Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis . This is an 12 month fixed term contract with hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week.This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working.This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both at head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business.The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives in a busy environment. This would suit an experienced Service Desk or Support Engineer looking to broaden their technical exposure and be involved in projects alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows 11 support Office 365 / Microsoft 365 administration Active Directory / Entra access management Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting both technical and non-technical users. Strong communication skills and a genuine passion for delivering excellent customer service are essential.All applicants must be eligible to work in the UK and able to commute to the Winchester area as required.Please apply to this advert or email your CV direct to Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Service Desk Analyst Nottingham 21,000 - 24,000 + benefits Prefer office-based, some hybrid flex. This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running smoothly. You'll be the first point of contact for support queries, so if you enjoy solving problems, communicating clearly and helping people, this could be the ideal next step in your IT career. What you'll be doing Answer inbound support calls and respond to support emails in a professional, friendly manner. Log, update and escalate support tickets accurately, gathering the right information to help drive resolution. Provide basic first-line technical support for customers and assist with the day-to-day support and maintenance of customer and internal IT systems. Monitor issues proactively and escalate where needed to ensure a high standard of service. What you'll need Excellent written and verbal communication skills, with the confidence to build rapport with customers. Strong troubleshooting and problem-solving ability, plus the ability to manage and prioritise your own workload. A methodical approach, with the ability to follow and document procedures accurately. A genuine willingness to learn and develop your technical skills, along with a passion for IT systems and technology. Desirable, but not essential: knowledge of Linux and command line interfaces, VPNs, Office 365 administration, SMTP, Samba, SSH, SSL, Cron, monitoring tools, or IT procurement. Apply now If you're ready to take the next step in your IT support career and join a role where you can grow, learn and make a real difference, apply today. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Customer Service Analyst, Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, First Line Support, 1st Line Support, Technical Support, Service Desk Engineer, IT Helpdesk, Linux, command line, VPNs, Office 365, SMTP, Samba, SSH, SSL, Cron, monitoring, IT procurement. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 20, 2026
Full time
Service Desk Analyst Nottingham 21,000 - 24,000 + benefits Prefer office-based, some hybrid flex. This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running smoothly. You'll be the first point of contact for support queries, so if you enjoy solving problems, communicating clearly and helping people, this could be the ideal next step in your IT career. What you'll be doing Answer inbound support calls and respond to support emails in a professional, friendly manner. Log, update and escalate support tickets accurately, gathering the right information to help drive resolution. Provide basic first-line technical support for customers and assist with the day-to-day support and maintenance of customer and internal IT systems. Monitor issues proactively and escalate where needed to ensure a high standard of service. What you'll need Excellent written and verbal communication skills, with the confidence to build rapport with customers. Strong troubleshooting and problem-solving ability, plus the ability to manage and prioritise your own workload. A methodical approach, with the ability to follow and document procedures accurately. A genuine willingness to learn and develop your technical skills, along with a passion for IT systems and technology. Desirable, but not essential: knowledge of Linux and command line interfaces, VPNs, Office 365 administration, SMTP, Samba, SSH, SSL, Cron, monitoring tools, or IT procurement. Apply now If you're ready to take the next step in your IT support career and join a role where you can grow, learn and make a real difference, apply today. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Customer Service Analyst, Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, First Line Support, 1st Line Support, Technical Support, Service Desk Engineer, IT Helpdesk, Linux, command line, VPNs, Office 365, SMTP, Samba, SSH, SSL, Cron, monitoring, IT procurement. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer Dereham 5 Month Contract My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line IT support across the business Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL best practices Assist with additional IT projects and ongoing technical initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting, and end-user support Microsoft 365 / Office 365 and Intune administration and support Active Directory administration and user/account management Ticketing system management and response to user support requests Strong communication and interpersonal skills The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 20, 2026
Contractor
IT Support Engineer Dereham 5 Month Contract My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line IT support across the business Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL best practices Assist with additional IT projects and ongoing technical initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting, and end-user support Microsoft 365 / Office 365 and Intune administration and support Active Directory administration and user/account management Ticketing system management and response to user support requests Strong communication and interpersonal skills The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
Jun 20, 2026
Full time
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Jun 20, 2026
Contractor
IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology. Our client is looking for an IT Service Desk Analyst with the following skills: An understanding of user account management within a Microsoft environment. An understanding of Office 365 Administration. Experience in or awareness of ITIL. Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/AZ-900/AI-900/SC-900. This is an onsite role with a potential 1-day per week work from home. The working hours are either, 8am-4:30pm, 8:30am-5pm, or 9am-5:30pm. If you're an IT Service Desk Analyst looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Jun 20, 2026
Contractor
IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology. Our client is looking for an IT Service Desk Analyst with the following skills: An understanding of user account management within a Microsoft environment. An understanding of Office 365 Administration. Experience in or awareness of ITIL. Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/AZ-900/AI-900/SC-900. This is an onsite role with a potential 1-day per week work from home. The working hours are either, 8am-4:30pm, 8:30am-5pm, or 9am-5:30pm. If you're an IT Service Desk Analyst looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Role: Senior Product Design Engineer Location: London Contract Type: Contract / Freelance Duration: 6 months + Rate: 315 per day Status: Outside IR35 - Ltd co contract Shape Innovative Products from concept to reality. An exciting opportunity has arisen with a highly respected product innovation consultancy known for delivering cutting-edge solutions across healthcare, consumer, and industrial sectors. Working within a collaborative, multidisciplinary environment, you will play a pivotal role in transforming ideas into commercially successful, production-ready products. This is an ideal opportunity for an experienced Product Design Engineer who thrives on solving complex engineering challenges, balancing creativity with technical rigour, and leading projects from research through to manufacture. The Opportunity: As a Senior Product Design Engineer, you will work on a broad portfolio of technically challenging and highly innovative projects within consumer electronics, medical devices or commercial products. You'll combine engineering expertise, product design thinking, and commercial awareness to create meaningful solutions. You will take ownership of projects, working closely with industrial designers, human factors specialists, engineers, suppliers, and stakeholders to deliver exceptional outcomes. Key Responsibilities: Translate client briefs into clear technical requirements, project plans, and deliverables Develop inventive, practical, and technically robust product concepts Lead product development from early-stage ideation through to production Create high-quality 3D CAD models (SolidWorks) and detailed engineering documentation Conduct engineering calculations, feasibility assessments, and risk analysis to support design decisions Specify materials, manufacturing methods, suppliers, and technologies Deliver design-for-manufacture (DFM) solutions, including tolerances, specifications, and production-ready drawings Manage prototypes, testing programmes, and technical validation activities Present ideas, technical solutions, and project updates to clients and internal stakeholders Support project delivery, including timelines, budgets, and team coordination What We're Looking For We're seeking a technically strong and commercially aware engineer with a passion for innovation and product development. Essential experience: Degree qualified (1st or 2:1) in Product Design Engineering or a related discipline Strong SolidWorks / 3D CAD capability, including surfacing Excellent understanding of materials, manufacturing processes, and product realisation Experience across processes such as moulding, machining, casting, fabrication, and assembly Strong communication and presentation skills Experience contributing to or leading technical projects Desirable skills: First-principles engineering calculations Adobe Illustrator and visual rendering for presentations Experience in regulated sectors such as medical devices or highly controlled environments Hands-on workshop or prototyping experience Arduino and/or Python knowledge You'll benefit from: Exposure to a diverse portfolio of innovative projects A highly collaborative, multidisciplinary team environment Opportunities to influence product strategy and technical direction Work with global brands and ambitious growth businesses A culture that values creativity, innovation, and technical excellence If you are a creative problem solver with strong engineering fundamentals and a passion for bringing exceptional products to life, we'd love to hear from you. Apply today to discuss this opportunity in confidence.
Jun 20, 2026
Contractor
Role: Senior Product Design Engineer Location: London Contract Type: Contract / Freelance Duration: 6 months + Rate: 315 per day Status: Outside IR35 - Ltd co contract Shape Innovative Products from concept to reality. An exciting opportunity has arisen with a highly respected product innovation consultancy known for delivering cutting-edge solutions across healthcare, consumer, and industrial sectors. Working within a collaborative, multidisciplinary environment, you will play a pivotal role in transforming ideas into commercially successful, production-ready products. This is an ideal opportunity for an experienced Product Design Engineer who thrives on solving complex engineering challenges, balancing creativity with technical rigour, and leading projects from research through to manufacture. The Opportunity: As a Senior Product Design Engineer, you will work on a broad portfolio of technically challenging and highly innovative projects within consumer electronics, medical devices or commercial products. You'll combine engineering expertise, product design thinking, and commercial awareness to create meaningful solutions. You will take ownership of projects, working closely with industrial designers, human factors specialists, engineers, suppliers, and stakeholders to deliver exceptional outcomes. Key Responsibilities: Translate client briefs into clear technical requirements, project plans, and deliverables Develop inventive, practical, and technically robust product concepts Lead product development from early-stage ideation through to production Create high-quality 3D CAD models (SolidWorks) and detailed engineering documentation Conduct engineering calculations, feasibility assessments, and risk analysis to support design decisions Specify materials, manufacturing methods, suppliers, and technologies Deliver design-for-manufacture (DFM) solutions, including tolerances, specifications, and production-ready drawings Manage prototypes, testing programmes, and technical validation activities Present ideas, technical solutions, and project updates to clients and internal stakeholders Support project delivery, including timelines, budgets, and team coordination What We're Looking For We're seeking a technically strong and commercially aware engineer with a passion for innovation and product development. Essential experience: Degree qualified (1st or 2:1) in Product Design Engineering or a related discipline Strong SolidWorks / 3D CAD capability, including surfacing Excellent understanding of materials, manufacturing processes, and product realisation Experience across processes such as moulding, machining, casting, fabrication, and assembly Strong communication and presentation skills Experience contributing to or leading technical projects Desirable skills: First-principles engineering calculations Adobe Illustrator and visual rendering for presentations Experience in regulated sectors such as medical devices or highly controlled environments Hands-on workshop or prototyping experience Arduino and/or Python knowledge You'll benefit from: Exposure to a diverse portfolio of innovative projects A highly collaborative, multidisciplinary team environment Opportunities to influence product strategy and technical direction Work with global brands and ambitious growth businesses A culture that values creativity, innovation, and technical excellence If you are a creative problem solver with strong engineering fundamentals and a passion for bringing exceptional products to life, we'd love to hear from you. Apply today to discuss this opportunity in confidence.
1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.
Jun 20, 2026
Full time
1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.
Audio Visual Helpdesk Engineer Officed Based Only £32,000 - £35,000 per annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading IT equipment service provider. They are seeking the right individual who is passionate about IT equipment (camera systems, microphones, speakers & office access devices) how it works and how to problem solve. This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support). Background needed for this role: Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers via telephone Experienced with AV & IT hardware and software, including configuration, diagnosing and resolving problems Responsibilities Acting as the first point of contact for technical support via phone, email, chat, or ticketing systems. Troubleshooting a wide range of AV, UC and related technical issues. Logging, categorising, prioritising and managing incidents and service requests accurately. Communicating clearly with users, providing regular updates and setting expectations. Ensuring incidents and requests are resolved within agreed SLAs. Maintaining accurate ticket notes and technical documentation. Contributing to knowledge base content and identifying recurring issues. Delivering a consistently high level of customer service and user satisfaction. Working with third line teams, vendors and external partners when required. Other Onsite parking Product training provided All in 32 days holiday (20 days to use, +3 days between Christmas & New Years +1 day for your birthday +8 bank holidays) Pension scheme Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Jun 20, 2026
Full time
Audio Visual Helpdesk Engineer Officed Based Only £32,000 - £35,000 per annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading IT equipment service provider. They are seeking the right individual who is passionate about IT equipment (camera systems, microphones, speakers & office access devices) how it works and how to problem solve. This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support). Background needed for this role: Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers via telephone Experienced with AV & IT hardware and software, including configuration, diagnosing and resolving problems Responsibilities Acting as the first point of contact for technical support via phone, email, chat, or ticketing systems. Troubleshooting a wide range of AV, UC and related technical issues. Logging, categorising, prioritising and managing incidents and service requests accurately. Communicating clearly with users, providing regular updates and setting expectations. Ensuring incidents and requests are resolved within agreed SLAs. Maintaining accurate ticket notes and technical documentation. Contributing to knowledge base content and identifying recurring issues. Delivering a consistently high level of customer service and user satisfaction. Working with third line teams, vendors and external partners when required. Other Onsite parking Product training provided All in 32 days holiday (20 days to use, +3 days between Christmas & New Years +1 day for your birthday +8 bank holidays) Pension scheme Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
IT Systems Engineer - 100% office based, Dunstable, to £38,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: Maintain IT infrastructure including servers, storage, and network systems Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) Maintain network hardware including routers, switches, firewalls, and wireless systems Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance Monitor cybersecurity measures, backups, and disaster recovery processes Provide Level 2/3 technical support and resolve complex IT issues Maintain technical documentation and system configurations Collaborate with internal stakeholders and external vendors on upgrades and maintenance Support and train end users on IT systems and best practices Key Skills & Experience Strong experience with Microsoft 365 administration and security Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) Experience with Windows Server, Active Directory, and Azure AD Knowledge of firewalls, endpoint protection, and wireless technologies PowerShell scripting and automation experience desirable Excellent problem-solving, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Qualifications Degree in IT, Computer Science, or related field (or equivalent experience) 2 - 3 years experience in IT 1st or 2nd line support Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable
Jun 20, 2026
Full time
IT Systems Engineer - 100% office based, Dunstable, to £38,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: Maintain IT infrastructure including servers, storage, and network systems Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) Maintain network hardware including routers, switches, firewalls, and wireless systems Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance Monitor cybersecurity measures, backups, and disaster recovery processes Provide Level 2/3 technical support and resolve complex IT issues Maintain technical documentation and system configurations Collaborate with internal stakeholders and external vendors on upgrades and maintenance Support and train end users on IT systems and best practices Key Skills & Experience Strong experience with Microsoft 365 administration and security Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) Experience with Windows Server, Active Directory, and Azure AD Knowledge of firewalls, endpoint protection, and wireless technologies PowerShell scripting and automation experience desirable Excellent problem-solving, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Qualifications Degree in IT, Computer Science, or related field (or equivalent experience) 2 - 3 years experience in IT 1st or 2nd line support Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jun 20, 2026
Full time
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365, teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN / WAN via reactive 1st line fault resolution, for example, customer home network, cabinet switches and router issues, plus proactive work updating software and firmware. This role will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 9am to 5:30pm. There is also an on-call duty requirement (once every 2-4 weeks). Key Responsibilities Complete day-to-day network administrative tasks Assist in the provisioning, managing, and auditing of new cabinets Create documentation to aid fault resolution Remote support of customers with ISP issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this position and the successful candidate will be an able communicator with excellent written & verbal communication skills This person must be able to prioritise workload between multiple customer incidents or enquiries Knowledge & Skills Knowledge of Home IT, for example, home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Network operation, including routing, VLANs, RSTP, Ethernet, is desirable Understanding Router/Switch configuration desirable Be able to work autonomously and within a team Previous work experience in a technical service desk environment is desirable Qualifications Ideally CompTIA Network+ qualification or equivalent Degree qualification in a technology discipline for example, Computer Science, Networks, IT, is desirable but not essential Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Jun 20, 2026
Full time
Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365, teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN / WAN via reactive 1st line fault resolution, for example, customer home network, cabinet switches and router issues, plus proactive work updating software and firmware. This role will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 9am to 5:30pm. There is also an on-call duty requirement (once every 2-4 weeks). Key Responsibilities Complete day-to-day network administrative tasks Assist in the provisioning, managing, and auditing of new cabinets Create documentation to aid fault resolution Remote support of customers with ISP issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this position and the successful candidate will be an able communicator with excellent written & verbal communication skills This person must be able to prioritise workload between multiple customer incidents or enquiries Knowledge & Skills Knowledge of Home IT, for example, home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Network operation, including routing, VLANs, RSTP, Ethernet, is desirable Understanding Router/Switch configuration desirable Be able to work autonomously and within a team Previous work experience in a technical service desk environment is desirable Qualifications Ideally CompTIA Network+ qualification or equivalent Degree qualification in a technology discipline for example, Computer Science, Networks, IT, is desirable but not essential Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations in the UK and Europe, we deliver cost effective, high quality solutions while partnering closely with customers across the full life cycle from design to in-service support. This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while gaining exposure to infrastructure, compliance, and continuous improvement initiatives. Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding, user accounts, and permissions Support a range of devices including PCs, laptops and mobile devices Provide a high level of customer service and user training Device Management and patching Support IT Security, Audit and Compliance If you possess a combination of some of the following skills, then LETS TALK! Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices (MFA, patching, endpoint protection) Strong communication and user-focused mindset Knowledge of the following is advantageous but not essential: - Exposure to audits or compliance requirements Experience with endpoint security or patch management tools ERP or manufacturing environment experience Basic networking knowledge (DNS, DHCP, TCP/IP) In return, you will be rewarded with ongoing career development and training and an enviable benefits package. Hybrid working is available upon completion of probation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 20, 2026
Full time
Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations in the UK and Europe, we deliver cost effective, high quality solutions while partnering closely with customers across the full life cycle from design to in-service support. This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while gaining exposure to infrastructure, compliance, and continuous improvement initiatives. Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding, user accounts, and permissions Support a range of devices including PCs, laptops and mobile devices Provide a high level of customer service and user training Device Management and patching Support IT Security, Audit and Compliance If you possess a combination of some of the following skills, then LETS TALK! Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices (MFA, patching, endpoint protection) Strong communication and user-focused mindset Knowledge of the following is advantageous but not essential: - Exposure to audits or compliance requirements Experience with endpoint security or patch management tools ERP or manufacturing environment experience Basic networking knowledge (DNS, DHCP, TCP/IP) In return, you will be rewarded with ongoing career development and training and an enviable benefits package. Hybrid working is available upon completion of probation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Jun 20, 2026
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
This role has a starting salary of £38,090 per annum based on a 36-hour working week. We are hiring an Assistant Traffic Systems Engineer to join our Traffic & Streetworks team, based at the County Council's Network Management Information Centre (NMIC) in Leatherhead. We operate an agile working policy which currently requires working with your team in the office twice a week, with site visits across the County required in line with programme delivery. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Traffic Operations team of Surrey County Council work together to ensure traffic flow is managed - delivering reliable and efficient low-carbon journeys through effective maintenance, innovative design and technology. Using smart data to manage congestion to the benefit of people travelling on the road network, while mitigating the impact of events and incidents that occur on Surrey roads. Working in the Traffic Systems Refurbishment Team, you will be part of a progressive team delivering an annual programme of Traffic Signal schemes as required by Surrey County Council's Asset Management Policy. About the Role We are looking for an assistant engineer who can manage and design Traffic Signal refurbishment schemes in order to renew equipment and make improvements to the asset and operation. You will be working as part of a small team of engineers to deliver an annual Traffic Signals Refurbishment Programme (circa £3m pa) and working jointly with our contractors to ensure projects are delivered on-time and to budget. You will be allocated several Traffic Signal Refurbishment schemes within Surrey to project manage from initiation, planning, execution, monitoring, right through to closure. The work also includes design as well a project management such as creating pre-construction information, designing signal timings, CAD drawing, site meetings, overseeing planning & delivery, handling enquiries, commissioning the installation once construction is completed and ensuring project documentation is completed. This job is suited to those with engineering experience that have knowledge of traffic systems of have the capability to apply their existing experience to the traffic systems industry. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in designing and delivering highway schemes. A working knowledge of design software packages such as AutoCAD. Knowledge of basic signal design and operation of Traffic Signals. Knowledge and appreciation of current intelligent transport systems including types, standards, specifications, regulations, practice and hardware & software. Experience of working with contractors to improve service delivery. Appreciation of delivering projects to timescales and budget with minimal supervision. A relevant Level 4 qualification (e.g. HNC/CertHE) or relevant experience Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and a personal statement as to why you should be considered for this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/06/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 20, 2026
Full time
This role has a starting salary of £38,090 per annum based on a 36-hour working week. We are hiring an Assistant Traffic Systems Engineer to join our Traffic & Streetworks team, based at the County Council's Network Management Information Centre (NMIC) in Leatherhead. We operate an agile working policy which currently requires working with your team in the office twice a week, with site visits across the County required in line with programme delivery. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Traffic Operations team of Surrey County Council work together to ensure traffic flow is managed - delivering reliable and efficient low-carbon journeys through effective maintenance, innovative design and technology. Using smart data to manage congestion to the benefit of people travelling on the road network, while mitigating the impact of events and incidents that occur on Surrey roads. Working in the Traffic Systems Refurbishment Team, you will be part of a progressive team delivering an annual programme of Traffic Signal schemes as required by Surrey County Council's Asset Management Policy. About the Role We are looking for an assistant engineer who can manage and design Traffic Signal refurbishment schemes in order to renew equipment and make improvements to the asset and operation. You will be working as part of a small team of engineers to deliver an annual Traffic Signals Refurbishment Programme (circa £3m pa) and working jointly with our contractors to ensure projects are delivered on-time and to budget. You will be allocated several Traffic Signal Refurbishment schemes within Surrey to project manage from initiation, planning, execution, monitoring, right through to closure. The work also includes design as well a project management such as creating pre-construction information, designing signal timings, CAD drawing, site meetings, overseeing planning & delivery, handling enquiries, commissioning the installation once construction is completed and ensuring project documentation is completed. This job is suited to those with engineering experience that have knowledge of traffic systems of have the capability to apply their existing experience to the traffic systems industry. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in designing and delivering highway schemes. A working knowledge of design software packages such as AutoCAD. Knowledge of basic signal design and operation of Traffic Signals. Knowledge and appreciation of current intelligent transport systems including types, standards, specifications, regulations, practice and hardware & software. Experience of working with contractors to improve service delivery. Appreciation of delivering projects to timescales and budget with minimal supervision. A relevant Level 4 qualification (e.g. HNC/CertHE) or relevant experience Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and a personal statement as to why you should be considered for this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/06/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
STEM Teaching Assistant Enfield September 2026 This dynamic, high-achieving secondary school in the London Borough of Enfield is rated Outstanding by Ofsted and is widely celebrated for its exceptional academic standards, inclusive ethos, and remarkable record of supporting pupils from diverse backgrounds to achieve outstanding outcomes. STEM sits at the heart of the school's academic identity, with Science, Technology, Engineering, and Mathematics taught with genuine rigour, creativity, and real-world relevance across all year groups. Every STEM Teaching Assistant who joins becomes part of a team deeply committed to inspiring the next generation of scientists, engineers, and mathematicians. STEM Teaching Assistant - What the School Offers Subject-specific CPD tailored to STEM classroom support, practical lesson assistance, and cross-curricular intervention A well-resourced STEM faculty with modern laboratory facilities, dedicated technician support, and strong departmental collaboration A structured induction with dedicated mentoring from qualified STEM practitioners from day one A school with a thriving enrichment calendar including STEM clubs, competitions, and university partnerships that every STEM Teaching Assistant can actively contribute to Strong encouragement towards teacher training pathways or extended contracts for high-performing staff STEM Teaching Assistant - What the Role Involves Supporting teachers across Science, Mathematics, and Technology to deliver engaging, knowledge-rich lessons across KS3 and KS4 Working with small groups of pupils to reinforce core STEM concepts and close gaps in understanding across disciplines Assisting with practical lesson preparation and supporting pupils safely and confidently in laboratory and workshop settings Tracking pupil progress across STEM subjects and feeding back regularly to class teachers and Heads of Department Building enthusiastic, curious relationships with pupils to develop their confidence and ambition in STEM subjects STEM Teaching Assistant - What the School is Looking For The ideal STEM Teaching Assistant will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science, Technology, Engineering, or Mathematics discipline. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a curious, versatile, and proactive STEM Teaching Assistant with strong communication skills, genuine cross-disciplinary subject knowledge, and a passion for making STEM accessible and exciting for every pupil. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Teaching Assistant - Salary and Contract Info £480 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a STEM graduate with a passion for your subject and a genuine desire to help young people discover what they are capable of, this STEM Teaching Assistant role in Enfield is a brilliant opportunity to gain meaningful school experience in one of North London's most celebrated secondary schools. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Teaching Assistant position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Teaching Assistant September 2026 INDSUP
Jun 20, 2026
Full time
STEM Teaching Assistant Enfield September 2026 This dynamic, high-achieving secondary school in the London Borough of Enfield is rated Outstanding by Ofsted and is widely celebrated for its exceptional academic standards, inclusive ethos, and remarkable record of supporting pupils from diverse backgrounds to achieve outstanding outcomes. STEM sits at the heart of the school's academic identity, with Science, Technology, Engineering, and Mathematics taught with genuine rigour, creativity, and real-world relevance across all year groups. Every STEM Teaching Assistant who joins becomes part of a team deeply committed to inspiring the next generation of scientists, engineers, and mathematicians. STEM Teaching Assistant - What the School Offers Subject-specific CPD tailored to STEM classroom support, practical lesson assistance, and cross-curricular intervention A well-resourced STEM faculty with modern laboratory facilities, dedicated technician support, and strong departmental collaboration A structured induction with dedicated mentoring from qualified STEM practitioners from day one A school with a thriving enrichment calendar including STEM clubs, competitions, and university partnerships that every STEM Teaching Assistant can actively contribute to Strong encouragement towards teacher training pathways or extended contracts for high-performing staff STEM Teaching Assistant - What the Role Involves Supporting teachers across Science, Mathematics, and Technology to deliver engaging, knowledge-rich lessons across KS3 and KS4 Working with small groups of pupils to reinforce core STEM concepts and close gaps in understanding across disciplines Assisting with practical lesson preparation and supporting pupils safely and confidently in laboratory and workshop settings Tracking pupil progress across STEM subjects and feeding back regularly to class teachers and Heads of Department Building enthusiastic, curious relationships with pupils to develop their confidence and ambition in STEM subjects STEM Teaching Assistant - What the School is Looking For The ideal STEM Teaching Assistant will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science, Technology, Engineering, or Mathematics discipline. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a curious, versatile, and proactive STEM Teaching Assistant with strong communication skills, genuine cross-disciplinary subject knowledge, and a passion for making STEM accessible and exciting for every pupil. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Teaching Assistant - Salary and Contract Info £480 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a STEM graduate with a passion for your subject and a genuine desire to help young people discover what they are capable of, this STEM Teaching Assistant role in Enfield is a brilliant opportunity to gain meaningful school experience in one of North London's most celebrated secondary schools. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Teaching Assistant position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Teaching Assistant September 2026 INDSUP
Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Jun 20, 2026
Full time
Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
1st / 2nd Line Support Engineer 3 month-contract, Inside IR35 125 to 150 per day, depending on experience Central Cardiff Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work. You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks. This is an on-site position based in Central Cardiff, offering consistent working hours and the opportunity to broaden your technical experience within an established IT services provider. The Role: 1st and 2nd line support handling tickets and user requests Password resets, Outlook fixes and general desktop support Auditing and deploying desktops and laptops Hands-on hardware support including printers and peripherals Supporting wider IT infrastructure as required The Person: Previous experience in a 1st / 2nd Line Support role Strong hardware knowledge including laptop setup and printer fixes Comfortable working in a ticket-based support environment Reliable, practical and able to work onsite full time Good communication skills and a customer-focused approach Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 20, 2026
Contractor
1st / 2nd Line Support Engineer 3 month-contract, Inside IR35 125 to 150 per day, depending on experience Central Cardiff Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work. You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks. This is an on-site position based in Central Cardiff, offering consistent working hours and the opportunity to broaden your technical experience within an established IT services provider. The Role: 1st and 2nd line support handling tickets and user requests Password resets, Outlook fixes and general desktop support Auditing and deploying desktops and laptops Hands-on hardware support including printers and peripherals Supporting wider IT infrastructure as required The Person: Previous experience in a 1st / 2nd Line Support role Strong hardware knowledge including laptop setup and printer fixes Comfortable working in a ticket-based support environment Reliable, practical and able to work onsite full time Good communication skills and a customer-focused approach Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
