Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 13, 2026
Contractor
Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
NEW Financial Controller Opportunity - Hybrid Nr Colchester, Essex Your new company Our client is a highly successful privately owned organisation committed to providing excellent service to a blue-chip clientele. Due to continued organic growth, excellent reputation and successful expansion into new markets, our client is looking to recruit a talented finance professional and people manager to join them as Financial Controller at their offices near Colchester, Essex. Your new role Reporting to the Finance Director, the Financial Controller will take day-to-day responsibility for finance; manage and develop a talented finance team, review and develop processes, controls, and lead the implementation of the new ERP system, BI tools and cybersecurity. Working closely with the Managing Director and board, the Financial Controller will provide strategic and operational finance support, delivering robust governance, insightful management reporting with analysis and strong cash management. The Financial Controller will play a key role in driving financial performance, influencing strategy and decision support through business partnering and the provision of high-quality, focused data-driven management information and modelling. They will lead budgeting, strategic business planning, statutory reporting, and audit. The Financial Controller will be the point of contact with banks, auditors and other professional bodies and will manage the business insurance, and utility contracts ensuring they are good value and fit for purpose. What you'll need to succeed The Financial Controller will be a qualified accountant; ACA, ACCA, CIMA, CGMA. They will be technically strong with good business acumen who is adept at providing business partner support to board and SMT. They will have strong IT skills, implementation of ERP systems and have experience of AI, BI and automation. They will be a confident communicator and presenter, inquisitive, able to ask probing questions, provide data-driven insight and influence in a calm and professional manner. The Financial Controller will be a talented people manager, passionate about leading and developing people and continuous process improvement, creating a talented, happy and motivated team culture. What you'll get in return This is an excellent opportunity for a talented and ambitious Financial Controller to join a successful business with exciting and achievable strategic growth plans. The Financial Controller will be offered a very good market-based salary, plus benefits which include: Pension, life assurance, health plan and health insurance, flexible working, professional development, professional membership fees and CIPD, hybrid working, 25 days holiday plus bank holidays, company bonus, team building and celebration events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 13, 2026
Full time
NEW Financial Controller Opportunity - Hybrid Nr Colchester, Essex Your new company Our client is a highly successful privately owned organisation committed to providing excellent service to a blue-chip clientele. Due to continued organic growth, excellent reputation and successful expansion into new markets, our client is looking to recruit a talented finance professional and people manager to join them as Financial Controller at their offices near Colchester, Essex. Your new role Reporting to the Finance Director, the Financial Controller will take day-to-day responsibility for finance; manage and develop a talented finance team, review and develop processes, controls, and lead the implementation of the new ERP system, BI tools and cybersecurity. Working closely with the Managing Director and board, the Financial Controller will provide strategic and operational finance support, delivering robust governance, insightful management reporting with analysis and strong cash management. The Financial Controller will play a key role in driving financial performance, influencing strategy and decision support through business partnering and the provision of high-quality, focused data-driven management information and modelling. They will lead budgeting, strategic business planning, statutory reporting, and audit. The Financial Controller will be the point of contact with banks, auditors and other professional bodies and will manage the business insurance, and utility contracts ensuring they are good value and fit for purpose. What you'll need to succeed The Financial Controller will be a qualified accountant; ACA, ACCA, CIMA, CGMA. They will be technically strong with good business acumen who is adept at providing business partner support to board and SMT. They will have strong IT skills, implementation of ERP systems and have experience of AI, BI and automation. They will be a confident communicator and presenter, inquisitive, able to ask probing questions, provide data-driven insight and influence in a calm and professional manner. The Financial Controller will be a talented people manager, passionate about leading and developing people and continuous process improvement, creating a talented, happy and motivated team culture. What you'll get in return This is an excellent opportunity for a talented and ambitious Financial Controller to join a successful business with exciting and achievable strategic growth plans. The Financial Controller will be offered a very good market-based salary, plus benefits which include: Pension, life assurance, health plan and health insurance, flexible working, professional development, professional membership fees and CIPD, hybrid working, 25 days holiday plus bank holidays, company bonus, team building and celebration events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 13, 2026
Full time
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
AI Project Manager AI Project Manager - AI Rollout (Claude) Role Overview We are seeking an experienced AI Project Manager to lead the end-to-end rollout of Claude AI solutions across a major client organisation. This role will act as the central delivery lead across strategy, implementation, governance, stakeholder engagement, vendor management, and adoption. The successful candidate will oversee the full lifecycle of the AI deployment, from discovery and use-case definition through implementation, training, rollout, optimisation, and operational governance. The role requires strong programme management capabilities combined with excellent communication and writing skills, as the individual will be responsible for producing executive-level documentation, rollout communications, policies, training materials, and client-facing deliverables. This is a highly cross-functional role working across client stakeholders, internal delivery teams, AI vendors, security, legal, operations, and change management functions. Key Responsibilities AI Rollout & Programme Delivery Lead the end-to-end deployment of Claude AI across the client organisation Define and manage project scope, timelines, deliverables, budgets, and risks Coordinate cross-functional teams including technical, operational, legal, compliance, and business stakeholders Develop phased rollout strategies and adoption plans Manage pilot programmes, feedback loops, and scaling initiatives Track delivery progress and provide regular reporting to leadership teams Vendor & Partner Management Act as the primary point of contact for AI vendors and implementation partners Manage vendor relationships, contracts, deliverables, SLAs, and escalation processes Coordinate with platform providers and third-party integrators to ensure successful deployment and support Evaluate vendor performance and identify optimisation opportunities Stakeholder Engagement & Communication Build strong relationships with executive sponsors and business stakeholders Facilitate workshops, steering committees, and governance meetings Translate technical AI concepts into clear business language Drive alignment between business goals and AI implementation strategies Writing & Documentation Produce high-quality project documentation, business cases, rollout plans, governance frameworks, and executive presentations Develop AI usage policies, operating procedures, and risk management documentation Create user guides, training content, FAQs, communications, and adoption materials Draft client-ready reports and implementation updates Governance, Risk & Compliance Ensure AI deployment aligns with organisational governance, security, and compliance requirements Support responsible AI practices, data privacy standards, and risk mitigation activities Coordinate approvals across legal, procurement, cybersecurity, and compliance functions Adoption & Change Management Drive user adoption initiatives and change management activities Support training programmes and enablement sessions for end users and leadership teams Gather user feedback and identify continuous improvement opportunities Measure adoption, engagement, and operational impact Required Skills & Experience Proven experience managing enterprise technology or AI transformation programmes Experience delivering end-to-end software or SaaS implementations Strong vendor and stakeholder management experience Excellent written communication and documentation skills Ability to manage multiple workstreams in complex client environments Strong organisational and problem-solving skills Experience working with executive stakeholders and cross-functional teams Familiarity with AI tools, large language models, or generative AI platforms such as Claude, ChatGPT, or Microsoft Copilot Preferred Experience Experience with enterprise AI governance or responsible AI frameworks Background in consulting, digital transformation, or technology delivery Experience within regulated industries or large enterprise environments Understanding of change management and user adoption strategies Knowledge of Agile, Scrum, or hybrid project delivery methodologies Success Measures Successful rollout and adoption of Claude AI across the client organisation Delivery against project timelines, budgets, and quality expectations Positive stakeholder engagement and user adoption metrics Effective governance and operational management of AI capabilities High-quality written deliverables and executive communications
Jun 13, 2026
Contractor
AI Project Manager AI Project Manager - AI Rollout (Claude) Role Overview We are seeking an experienced AI Project Manager to lead the end-to-end rollout of Claude AI solutions across a major client organisation. This role will act as the central delivery lead across strategy, implementation, governance, stakeholder engagement, vendor management, and adoption. The successful candidate will oversee the full lifecycle of the AI deployment, from discovery and use-case definition through implementation, training, rollout, optimisation, and operational governance. The role requires strong programme management capabilities combined with excellent communication and writing skills, as the individual will be responsible for producing executive-level documentation, rollout communications, policies, training materials, and client-facing deliverables. This is a highly cross-functional role working across client stakeholders, internal delivery teams, AI vendors, security, legal, operations, and change management functions. Key Responsibilities AI Rollout & Programme Delivery Lead the end-to-end deployment of Claude AI across the client organisation Define and manage project scope, timelines, deliverables, budgets, and risks Coordinate cross-functional teams including technical, operational, legal, compliance, and business stakeholders Develop phased rollout strategies and adoption plans Manage pilot programmes, feedback loops, and scaling initiatives Track delivery progress and provide regular reporting to leadership teams Vendor & Partner Management Act as the primary point of contact for AI vendors and implementation partners Manage vendor relationships, contracts, deliverables, SLAs, and escalation processes Coordinate with platform providers and third-party integrators to ensure successful deployment and support Evaluate vendor performance and identify optimisation opportunities Stakeholder Engagement & Communication Build strong relationships with executive sponsors and business stakeholders Facilitate workshops, steering committees, and governance meetings Translate technical AI concepts into clear business language Drive alignment between business goals and AI implementation strategies Writing & Documentation Produce high-quality project documentation, business cases, rollout plans, governance frameworks, and executive presentations Develop AI usage policies, operating procedures, and risk management documentation Create user guides, training content, FAQs, communications, and adoption materials Draft client-ready reports and implementation updates Governance, Risk & Compliance Ensure AI deployment aligns with organisational governance, security, and compliance requirements Support responsible AI practices, data privacy standards, and risk mitigation activities Coordinate approvals across legal, procurement, cybersecurity, and compliance functions Adoption & Change Management Drive user adoption initiatives and change management activities Support training programmes and enablement sessions for end users and leadership teams Gather user feedback and identify continuous improvement opportunities Measure adoption, engagement, and operational impact Required Skills & Experience Proven experience managing enterprise technology or AI transformation programmes Experience delivering end-to-end software or SaaS implementations Strong vendor and stakeholder management experience Excellent written communication and documentation skills Ability to manage multiple workstreams in complex client environments Strong organisational and problem-solving skills Experience working with executive stakeholders and cross-functional teams Familiarity with AI tools, large language models, or generative AI platforms such as Claude, ChatGPT, or Microsoft Copilot Preferred Experience Experience with enterprise AI governance or responsible AI frameworks Background in consulting, digital transformation, or technology delivery Experience within regulated industries or large enterprise environments Understanding of change management and user adoption strategies Knowledge of Agile, Scrum, or hybrid project delivery methodologies Success Measures Successful rollout and adoption of Claude AI across the client organisation Delivery against project timelines, budgets, and quality expectations Positive stakeholder engagement and user adoption metrics Effective governance and operational management of AI capabilities High-quality written deliverables and executive communications
Migrant Help have an exciting opportunity to recruit a Technology Services Assistant Manager to join our team! Location: Dover (hybrid) Contract: Permanent Salary: £43,000 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. The Technology Services Assistant Manager role: Part of the Technology team, the Technology Services Assistant Manager is a new and exciting role at Migrant Help. You will be monitoring and maintaining all aspects of our IT infrastructure, including on-premises systems, cloud services, and data platforms. In addition to business-as-usual operations, the Technology Services Assistant Manager is actively involved in ongoing technical projects, with a strong emphasis on emerging technologies. If you have demonstrable experience implementing new systems with a strong understanding of Office 365, and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Technology Services Assistant Manager: Support the Technology Services Manager in the day-to-day operation of the IT Service Desk, including workload planning, rota coordination, and the management of urgent or complex support issues. Monitor and manage incident and request delivery by Managed Service Providers, ensuring performance is in line with agreed Service Level Agreements and escalating issues where required. Ensure consistent application of agreed call handling, incident management, and request fulfilment processes across the Service Desk. Provide remote and on-site technical support to colleagues across multiple locations where necessary. Be accountable for Technology s operational input into the joiners, movers, and leavers process, ensuring all required activities are completed accurately and on time. Escalate unresolved or high-risk technical issues to senior Technology staff or third-party suppliers as appropriate. Document resolutions for common issues and actively contribute to the development, maintenance, and quality assurance of the IT knowledge base. Support the rollout of new hardware, software, patches, and system upgrades, working in line with agreed change and release processes. Identify opportunities for operational efficiency and continuous improvement within Technology services, feeding recommendations into the Technology Services Manager. Maintain accurate asset registers for hardware and software, including tracking lifecycle status, allocation, and compliance. Oversee the operational aspects of purchasing IT equipment, software, and services in line with agreed standards and procurement processes. Ensure day-to-day compliance with data protection, information security, and cybersecurity policies across supported systems. Occasionally deliver training, guidance, or engagement sessions to colleagues to support effective self-service and a shift-left support model. Monitor and manage support and reporting for ClearVoice colleagues supported by this role. The experience and skills you need Working knowledge of Windows 10, 11 and Server operating systems. Working knowledge of MDM across Android and IOS operating system. Extensive experience with Active Directory (AD) and Azure AD. Project resource experience to assist with the implementation of new systems. Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to Security Clearance therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 19 June 2026 If you are interested in becoming our new Technology Services Assistant Manager, please click ' APPLY ' today. We look forward to hearing from you! Artificial Intelligence (AI) can be a valuable tool during the application process, for example to help structure your sentences and identify your transferable skills. However, please ensure you don t rely on it entirely. As your application will be reviewed by people, not systems, it is often easy to recognise when AI has been heavily used. We want to hear your unique voice and understand your experience. Selection Criteria Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people and aim to progress candidates who meet the minimum criteria to the next stage of the recruitment process, For more information on how we apply the disability confident scheme. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Jun 12, 2026
Full time
Migrant Help have an exciting opportunity to recruit a Technology Services Assistant Manager to join our team! Location: Dover (hybrid) Contract: Permanent Salary: £43,000 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. The Technology Services Assistant Manager role: Part of the Technology team, the Technology Services Assistant Manager is a new and exciting role at Migrant Help. You will be monitoring and maintaining all aspects of our IT infrastructure, including on-premises systems, cloud services, and data platforms. In addition to business-as-usual operations, the Technology Services Assistant Manager is actively involved in ongoing technical projects, with a strong emphasis on emerging technologies. If you have demonstrable experience implementing new systems with a strong understanding of Office 365, and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Technology Services Assistant Manager: Support the Technology Services Manager in the day-to-day operation of the IT Service Desk, including workload planning, rota coordination, and the management of urgent or complex support issues. Monitor and manage incident and request delivery by Managed Service Providers, ensuring performance is in line with agreed Service Level Agreements and escalating issues where required. Ensure consistent application of agreed call handling, incident management, and request fulfilment processes across the Service Desk. Provide remote and on-site technical support to colleagues across multiple locations where necessary. Be accountable for Technology s operational input into the joiners, movers, and leavers process, ensuring all required activities are completed accurately and on time. Escalate unresolved or high-risk technical issues to senior Technology staff or third-party suppliers as appropriate. Document resolutions for common issues and actively contribute to the development, maintenance, and quality assurance of the IT knowledge base. Support the rollout of new hardware, software, patches, and system upgrades, working in line with agreed change and release processes. Identify opportunities for operational efficiency and continuous improvement within Technology services, feeding recommendations into the Technology Services Manager. Maintain accurate asset registers for hardware and software, including tracking lifecycle status, allocation, and compliance. Oversee the operational aspects of purchasing IT equipment, software, and services in line with agreed standards and procurement processes. Ensure day-to-day compliance with data protection, information security, and cybersecurity policies across supported systems. Occasionally deliver training, guidance, or engagement sessions to colleagues to support effective self-service and a shift-left support model. Monitor and manage support and reporting for ClearVoice colleagues supported by this role. The experience and skills you need Working knowledge of Windows 10, 11 and Server operating systems. Working knowledge of MDM across Android and IOS operating system. Extensive experience with Active Directory (AD) and Azure AD. Project resource experience to assist with the implementation of new systems. Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to Security Clearance therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 19 June 2026 If you are interested in becoming our new Technology Services Assistant Manager, please click ' APPLY ' today. We look forward to hearing from you! Artificial Intelligence (AI) can be a valuable tool during the application process, for example to help structure your sentences and identify your transferable skills. However, please ensure you don t rely on it entirely. As your application will be reviewed by people, not systems, it is often easy to recognise when AI has been heavily used. We want to hear your unique voice and understand your experience. Selection Criteria Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people and aim to progress candidates who meet the minimum criteria to the next stage of the recruitment process, For more information on how we apply the disability confident scheme. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Job Title: Technical IT Operations Manager Location: North Yorkshire Salary: 60,000 - 65,000 + benefits Type: Full-time, Permanent Overview We are seeking a hands-on Technical IT Operations Manager to join a global organisation based in North Yorkshire. This is a key leadership role responsible for the day-to-day running of a busy IT department while also shaping and delivering the IT roadmap. The successful candidate will combine strong hands-on technical expertise (Azure / Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services, and security Lead on troubleshooting, system optimisation, and architecture decisions Ensure robust cybersecurity and compliance practices are in place Strategy & Road mapping Own and deliver the IT roadmap , aligning technology with business objectives Identify opportunities for innovation, automation, and efficiency improvements Lead IT projects, including cloud migrations, system upgrades, and integrations Manage budgets, vendors, and third-party relationships Team Leadership Lead, mentor, and develop an IT team within a busy operational environment Foster a proactive, customer-focused IT culture Support recruitment, performance management, and career development Key Skills & Experience Technical Expertise Strong hands-on experience with: Microsoft Azure (IaaS, PaaS, networking, governance) Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Solid understanding of: Windows Server & Active Directory Networking (firewalls, VPNs, routing) Cybersecurity and best practices Experience with cloud migrations and hybrid environments Leadership & Operations Proven experience managing IT operations in a fast-paced / global organisation Experience running a busy IT service function with multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and roadmaps Desirable Experience Experience in multi-site or international environments ITIL or similar service management frameworks Knowledge of automation / DevOps practices Experience managing IT budgets and vendor contracts Personal Attributes Hands-on, proactive, and solutions-driven Strong leadership presence with the ability to inspire teams Comfortable working both strategically and operationally Excellent problem-solving and decision-making skills What's on Offer Competitive salary of 60,000 - 65,000 Opportunity to shape IT strategy within a global organisation A varied role combining technical, operational, and strategic responsibilities Supportive and collaborative working environment
Jun 12, 2026
Full time
Job Title: Technical IT Operations Manager Location: North Yorkshire Salary: 60,000 - 65,000 + benefits Type: Full-time, Permanent Overview We are seeking a hands-on Technical IT Operations Manager to join a global organisation based in North Yorkshire. This is a key leadership role responsible for the day-to-day running of a busy IT department while also shaping and delivering the IT roadmap. The successful candidate will combine strong hands-on technical expertise (Azure / Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services, and security Lead on troubleshooting, system optimisation, and architecture decisions Ensure robust cybersecurity and compliance practices are in place Strategy & Road mapping Own and deliver the IT roadmap , aligning technology with business objectives Identify opportunities for innovation, automation, and efficiency improvements Lead IT projects, including cloud migrations, system upgrades, and integrations Manage budgets, vendors, and third-party relationships Team Leadership Lead, mentor, and develop an IT team within a busy operational environment Foster a proactive, customer-focused IT culture Support recruitment, performance management, and career development Key Skills & Experience Technical Expertise Strong hands-on experience with: Microsoft Azure (IaaS, PaaS, networking, governance) Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Solid understanding of: Windows Server & Active Directory Networking (firewalls, VPNs, routing) Cybersecurity and best practices Experience with cloud migrations and hybrid environments Leadership & Operations Proven experience managing IT operations in a fast-paced / global organisation Experience running a busy IT service function with multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and roadmaps Desirable Experience Experience in multi-site or international environments ITIL or similar service management frameworks Knowledge of automation / DevOps practices Experience managing IT budgets and vendor contracts Personal Attributes Hands-on, proactive, and solutions-driven Strong leadership presence with the ability to inspire teams Comfortable working both strategically and operationally Excellent problem-solving and decision-making skills What's on Offer Competitive salary of 60,000 - 65,000 Opportunity to shape IT strategy within a global organisation A varied role combining technical, operational, and strategic responsibilities Supportive and collaborative working environment
IT/OT Manager - Manufacturing Technology Location: Wrexham, North Wales Contract: Interim Contract Sector: Pharmaceutical Manufacturing Overview We are supporting a global pharmaceutical manufacturing organisation in the search for an experienced IT/OT Manager to lead technology operations across a critical manufacturing site. This is not a traditional corporate IT management position. The successful candidate will be responsible for ensuring the reliability, security, and continuous improvement of both Information Technology (IT) and Operational Technology (OT) environments that support manufacturing and production operations. Working closely with Site Leadership, Engineering, Quality, Maintenance, and Production teams, you will play a key role in maintaining operational continuity while delivering technology improvements that enhance site performance. Key Responsibilities Lead and manage IT and OT activities across the manufacturing site. Ensure availability, resilience, and security of production-critical systems. Support and improve manufacturing technology platforms and industrial infrastructure. Partner with Engineering, Maintenance, Quality, and Production teams to support operational objectives. Deliver technology projects and continuous improvement initiatives across the site. Manage third-party suppliers, support providers, and technology vendors. Drive IT/OT governance, compliance, and cybersecurity best practices. Support digital manufacturing and operational transformation initiatives. Act as the primary technology contact for site leadership and key stakeholders. Ensure business continuity, disaster recovery, and operational resilience plans remain effective. Required Experience We are particularly interested in candidates with experience operating within: Pharmaceutical Manufacturing FMCG Manufacturing Food Production Chemical Manufacturing Industrial Manufacturing Process Manufacturing Environments Applicants should have experience in several of the following areas: IT/OT Management Manufacturing Systems Operational Technology (OT) Industrial Networks Manufacturing Infrastructure Site Technology Leadership Cybersecurity within Industrial Environments Vendor and Supplier Management Business Continuity and Disaster Recovery Technology Transformation Programmes Highly Desirable Experience Experience with one or more of the following would be advantageous: MES (Manufacturing Execution Systems) SCADA Systems PLC-Controlled Production Environments Factory Automation Technologies SAP or Manufacturing ERP Platforms Industry 4.0 Initiatives Digital Manufacturing Programmes Production-Critical Systems Support Ideal Backgrounds We would be keen to speak with professionals currently working as: IT/OT Manager Manufacturing Systems Manager Manufacturing Technology Manager Plant IT Manager Industrial IT Manager Operational Technology Manager Site IT Manager (Manufacturing) Digital Manufacturing Manager Manufacturing Infrastructure Manager Why Apply? This is an opportunity to join a globally recognised manufacturing organisation where technology plays a critical role in supporting production, quality, operational excellence, and future digital transformation. You will have the opportunity to influence site technology strategy, support manufacturing innovation, and work closely with senior operational stakeholders in a highly visible role. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 12, 2026
Contractor
IT/OT Manager - Manufacturing Technology Location: Wrexham, North Wales Contract: Interim Contract Sector: Pharmaceutical Manufacturing Overview We are supporting a global pharmaceutical manufacturing organisation in the search for an experienced IT/OT Manager to lead technology operations across a critical manufacturing site. This is not a traditional corporate IT management position. The successful candidate will be responsible for ensuring the reliability, security, and continuous improvement of both Information Technology (IT) and Operational Technology (OT) environments that support manufacturing and production operations. Working closely with Site Leadership, Engineering, Quality, Maintenance, and Production teams, you will play a key role in maintaining operational continuity while delivering technology improvements that enhance site performance. Key Responsibilities Lead and manage IT and OT activities across the manufacturing site. Ensure availability, resilience, and security of production-critical systems. Support and improve manufacturing technology platforms and industrial infrastructure. Partner with Engineering, Maintenance, Quality, and Production teams to support operational objectives. Deliver technology projects and continuous improvement initiatives across the site. Manage third-party suppliers, support providers, and technology vendors. Drive IT/OT governance, compliance, and cybersecurity best practices. Support digital manufacturing and operational transformation initiatives. Act as the primary technology contact for site leadership and key stakeholders. Ensure business continuity, disaster recovery, and operational resilience plans remain effective. Required Experience We are particularly interested in candidates with experience operating within: Pharmaceutical Manufacturing FMCG Manufacturing Food Production Chemical Manufacturing Industrial Manufacturing Process Manufacturing Environments Applicants should have experience in several of the following areas: IT/OT Management Manufacturing Systems Operational Technology (OT) Industrial Networks Manufacturing Infrastructure Site Technology Leadership Cybersecurity within Industrial Environments Vendor and Supplier Management Business Continuity and Disaster Recovery Technology Transformation Programmes Highly Desirable Experience Experience with one or more of the following would be advantageous: MES (Manufacturing Execution Systems) SCADA Systems PLC-Controlled Production Environments Factory Automation Technologies SAP or Manufacturing ERP Platforms Industry 4.0 Initiatives Digital Manufacturing Programmes Production-Critical Systems Support Ideal Backgrounds We would be keen to speak with professionals currently working as: IT/OT Manager Manufacturing Systems Manager Manufacturing Technology Manager Plant IT Manager Industrial IT Manager Operational Technology Manager Site IT Manager (Manufacturing) Digital Manufacturing Manager Manufacturing Infrastructure Manager Why Apply? This is an opportunity to join a globally recognised manufacturing organisation where technology plays a critical role in supporting production, quality, operational excellence, and future digital transformation. You will have the opportunity to influence site technology strategy, support manufacturing innovation, and work closely with senior operational stakeholders in a highly visible role. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Jun 12, 2026
Full time
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Network Security Operations Manager We are seeking an experienced and highly capable Cyber & Network Security Operations Manager to lead an internal security and network operations function. This is a pivotal leadership role responsible for overseeing Security Operations Centre (SOC) services, managing critical network infrastructure oversight, and driving the organisation's cyber security governance, risk, and compliance activities. The successful candidate will combine strong operational leadership with deep technical knowledge of network technologies and cyber security frameworks. You will lead internal security teams, manage strategic suppliers and service providers, and work closely with stakeholders across the business to ensure the organisation maintains a robust, resilient, and compliant security posture. Key Responsibilities Lead and manage the delivery of Security Operations services, ensuring effective monitoring, detection, response, and remediation of cyber threats. Provide oversight and governance of network infrastructure security, availability, resilience, and performance. Lead, develop, and mentor a multidisciplinary team covering cyber security operations and network security functions. Own and drive cyber security governance, risk management, and compliance activities across the organisation. Maintain and enhance security controls aligned to recognised frameworks including ISO 27001, NIST Cybersecurity Framework, CIS Controls, and other relevant standards. Manage security incidents, major cyber events, and crisis response activities. Build strong relationships with internal stakeholders, ensuring security requirements support business objectives. Oversee third-party suppliers, SOC providers, and security partners, ensuring service performance and contractual obligations are met. Develop and report on security metrics, risks, compliance status, and operational performance to senior leadership. Support security audits, risk assessments, business continuity, and resilience initiatives. Drive continuous improvement across cyber security operations, processes, and technologies. What You Need You will be a proven cyber security leader with substantial experience managing operational security functions within complex enterprise environments. Essential Experience Significant experience leading Security Operations and SOC services. Demonstrable experience managing cyber security teams and operational security functions. Strong understanding and practical application of ISO 27001 and related governance, risk, and compliance frameworks. Experience with security monitoring, incident response, vulnerability management, and threat management processes. Proven stakeholder management skills with the ability to engage effectively at all levels of the organisation. Experience managing third-party suppliers, managed security service providers, and outsourced SOC partners. Strong understanding of risk management methodologies and security governance practices. Experience developing security strategies, policies, standards, and operational procedures. Technical Knowledge Solid technical understanding of network technologies, including: TCP/IP, routing and switching Firewalls and network segmentation VPN technologies Network monitoring and performance management Cloud networking and hybrid environments IDS/IPS technologies Secure network architecture principles Knowledge of SIEM, SOAR, endpoint security, vulnerability management, and threat intelligence platforms. Understanding of modern cyber threats, attack techniques, and defensive security controls. Desirable Qualifications ISO 27001 Lead Implementer or Lead Auditor CISSP CISM CCNP Security, CCSP, or equivalent networking/security certifications ITIL Foundation or equivalent service management qualification
Jun 11, 2026
Full time
Network Security Operations Manager We are seeking an experienced and highly capable Cyber & Network Security Operations Manager to lead an internal security and network operations function. This is a pivotal leadership role responsible for overseeing Security Operations Centre (SOC) services, managing critical network infrastructure oversight, and driving the organisation's cyber security governance, risk, and compliance activities. The successful candidate will combine strong operational leadership with deep technical knowledge of network technologies and cyber security frameworks. You will lead internal security teams, manage strategic suppliers and service providers, and work closely with stakeholders across the business to ensure the organisation maintains a robust, resilient, and compliant security posture. Key Responsibilities Lead and manage the delivery of Security Operations services, ensuring effective monitoring, detection, response, and remediation of cyber threats. Provide oversight and governance of network infrastructure security, availability, resilience, and performance. Lead, develop, and mentor a multidisciplinary team covering cyber security operations and network security functions. Own and drive cyber security governance, risk management, and compliance activities across the organisation. Maintain and enhance security controls aligned to recognised frameworks including ISO 27001, NIST Cybersecurity Framework, CIS Controls, and other relevant standards. Manage security incidents, major cyber events, and crisis response activities. Build strong relationships with internal stakeholders, ensuring security requirements support business objectives. Oversee third-party suppliers, SOC providers, and security partners, ensuring service performance and contractual obligations are met. Develop and report on security metrics, risks, compliance status, and operational performance to senior leadership. Support security audits, risk assessments, business continuity, and resilience initiatives. Drive continuous improvement across cyber security operations, processes, and technologies. What You Need You will be a proven cyber security leader with substantial experience managing operational security functions within complex enterprise environments. Essential Experience Significant experience leading Security Operations and SOC services. Demonstrable experience managing cyber security teams and operational security functions. Strong understanding and practical application of ISO 27001 and related governance, risk, and compliance frameworks. Experience with security monitoring, incident response, vulnerability management, and threat management processes. Proven stakeholder management skills with the ability to engage effectively at all levels of the organisation. Experience managing third-party suppliers, managed security service providers, and outsourced SOC partners. Strong understanding of risk management methodologies and security governance practices. Experience developing security strategies, policies, standards, and operational procedures. Technical Knowledge Solid technical understanding of network technologies, including: TCP/IP, routing and switching Firewalls and network segmentation VPN technologies Network monitoring and performance management Cloud networking and hybrid environments IDS/IPS technologies Secure network architecture principles Knowledge of SIEM, SOAR, endpoint security, vulnerability management, and threat intelligence platforms. Understanding of modern cyber threats, attack techniques, and defensive security controls. Desirable Qualifications ISO 27001 Lead Implementer or Lead Auditor CISSP CISM CCNP Security, CCSP, or equivalent networking/security certifications ITIL Foundation or equivalent service management qualification
Your new company This is a well-established further education college based in the coastal town of Barrow-in-Furness in the North West of England, with a strong reputation for serving its local community and supporting regional skills development. The college offers a broad curriculum spanning vocational, technical, and academic pathways, working closely with local employers to ensure provision aligns with workforce needs. It plays a key role in supporting progression into employment, apprenticeships, and higher education, particularly in sectors linked to engineering, construction, and emerging industries. With a clear focus on inclusion, the organisation is committed to providing high-quality education and opportunities for learners from a wide range of backgrounds. It has invested in its facilities and digital infrastructure in recent years and continues to evolve its approach to teaching, learning, and student experience. As part of its ongoing development, the college is strengthening its leadership and strategic capability to ensure it remains responsive, innovative, and well-positioned for future growth, and they are now seeking an IT Support Team Leader to join their team. Your new role Reporting to the IT Service Delivery Manager, you will be responsible for leading a team of 7 IT specialists providing a high level of IT support to end users across campus. The role will lead and manage the 1st and 2nd line IT support function across the Furness campuses, ensuring resources are effectively deployed to meet business needs and deliver a high-quality, responsive service. You will oversee day-to-day operations, ensuring planned deliverables are achieved, while also acting as the first point of escalation for more complex end-user support issues. A key focus of the role is maintaining excellent service standards, which includes ensuring service KPIs around availability, responsiveness, and customer satisfaction are consistently met, with proactive action taken to address any risks. You will drive timely and effective fault diagnosis and resolution of incidents, problems, and service requests, ensuring clear ticket progression, strong communication with users, and appropriate escalation to third-line teams where required. You will also play an active role in developing the capability of the team, including mentoring junior colleagues and supporting continuous professional development. Alongside this, you will ensure that processes and procedures are well documented, maintained, and consistently followed, contributing to operational reporting and the ongoing improvement of service delivery, which also includes maintaining accurate asset management practices and contributing to both user-facing and internal IT knowledge bases. The role will support wider IT service delivery by assisting in implementing operational efficiencies, ensuring appropriate stock levels of devices and equipment are maintained, and responding effectively to cybersecurity incidents. A commitment to continuous improvement, both personally and across the function, will be essential to ensure the IT service remains modern, efficient, and aligned to organisational needs. What you'll need to succeed In order to be successful, you will have IT support experience where you have provided both 1st and 2nd line support, ideally mentoring more junior members of staff and handling any escalated issues, with experience in the education sector also being beneficial. From a technical perspective, you will have a strong knowledge of Microsoft 365, and Windows10/11. You will have a proactive approach, be a collaborative team player and be keen to join an organisation where you will be fully supported and have the opportunity for further development. This is an exciting opportunity for a skilled IT professional to move into a role leading a team of specialists. What you'll get in return In return, you will be paid a competitive salary of between £31,000 and £34,000, joining a team of just under 40 IT professionals who will all support you upon joining the organisation. You will also receive a local government pension scheme, as well as an attractive benefits package which includes a generous holiday entitlement and access to various health and lifestyle discounts and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 11, 2026
Full time
Your new company This is a well-established further education college based in the coastal town of Barrow-in-Furness in the North West of England, with a strong reputation for serving its local community and supporting regional skills development. The college offers a broad curriculum spanning vocational, technical, and academic pathways, working closely with local employers to ensure provision aligns with workforce needs. It plays a key role in supporting progression into employment, apprenticeships, and higher education, particularly in sectors linked to engineering, construction, and emerging industries. With a clear focus on inclusion, the organisation is committed to providing high-quality education and opportunities for learners from a wide range of backgrounds. It has invested in its facilities and digital infrastructure in recent years and continues to evolve its approach to teaching, learning, and student experience. As part of its ongoing development, the college is strengthening its leadership and strategic capability to ensure it remains responsive, innovative, and well-positioned for future growth, and they are now seeking an IT Support Team Leader to join their team. Your new role Reporting to the IT Service Delivery Manager, you will be responsible for leading a team of 7 IT specialists providing a high level of IT support to end users across campus. The role will lead and manage the 1st and 2nd line IT support function across the Furness campuses, ensuring resources are effectively deployed to meet business needs and deliver a high-quality, responsive service. You will oversee day-to-day operations, ensuring planned deliverables are achieved, while also acting as the first point of escalation for more complex end-user support issues. A key focus of the role is maintaining excellent service standards, which includes ensuring service KPIs around availability, responsiveness, and customer satisfaction are consistently met, with proactive action taken to address any risks. You will drive timely and effective fault diagnosis and resolution of incidents, problems, and service requests, ensuring clear ticket progression, strong communication with users, and appropriate escalation to third-line teams where required. You will also play an active role in developing the capability of the team, including mentoring junior colleagues and supporting continuous professional development. Alongside this, you will ensure that processes and procedures are well documented, maintained, and consistently followed, contributing to operational reporting and the ongoing improvement of service delivery, which also includes maintaining accurate asset management practices and contributing to both user-facing and internal IT knowledge bases. The role will support wider IT service delivery by assisting in implementing operational efficiencies, ensuring appropriate stock levels of devices and equipment are maintained, and responding effectively to cybersecurity incidents. A commitment to continuous improvement, both personally and across the function, will be essential to ensure the IT service remains modern, efficient, and aligned to organisational needs. What you'll need to succeed In order to be successful, you will have IT support experience where you have provided both 1st and 2nd line support, ideally mentoring more junior members of staff and handling any escalated issues, with experience in the education sector also being beneficial. From a technical perspective, you will have a strong knowledge of Microsoft 365, and Windows10/11. You will have a proactive approach, be a collaborative team player and be keen to join an organisation where you will be fully supported and have the opportunity for further development. This is an exciting opportunity for a skilled IT professional to move into a role leading a team of specialists. What you'll get in return In return, you will be paid a competitive salary of between £31,000 and £34,000, joining a team of just under 40 IT professionals who will all support you upon joining the organisation. You will also receive a local government pension scheme, as well as an attractive benefits package which includes a generous holiday entitlement and access to various health and lifestyle discounts and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 11, 2026
Contractor
Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Product Lifecycle Manager (Engineering / IT) Engineering IT / PLM Manager Cambridge/Hybrid £70-75k & Benefits. The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM). The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements. RESPONSIBILITIES List key responsibilities and tasks that sit within this role PLM Ownership & Roadmap: Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions. Application Portfolio Management: Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control. PLM Champion: Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency. Strategic Business Support: Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery. Vendor & Contract Management: Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs. Service & Issue Resolution: Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions. Third Line Support: Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents. Architecture Oversight: Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs. Change Management: Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment. Governance & Compliance: Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable. Process Ownership & Improvement: Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working. Data Management & Reporting: Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools. Stakeholder Engagement: Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals. Budgeting & Forecasting: Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements. Asset & Licence Management: Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal. System Maintenance & Availability: Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity. Knowledge & Documentation: Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues. PREVIOUS EXPERIENCE REQUIRED: Experience managing, supporting or administering PLM systems within an Engineering or manufacturing environment. Experience working with Engineering teams using CAD and PLM tools. Experience of PLM system configuration, administration, support and continuous improvement. Experience supporting or managing data transfer between PLM and ERP platforms, including IFS Cloud, covering parts, BoMs, documents, change data, lifecycle states and release-to-manufacture processes. Experience managing PLM-related incidents, problems, root cause investigations and corrective actions. Experience working with IT teams, vendors and business stakeholders to deliver system improvements. Experience leading or supporting PLM upgrades, deployments, migrations or process changes. Experience managing a small technical team or leading cross-functional improvement activities. Experience of Windchill would be highly desirable. Experience with CAD tools such as Autodesk Inventor, AutoCAD or similar would be beneficial. Experience with Engineering configuration management, change control and product data management would be beneficial. TECHNICAL SKILLS/EDUCATIONS REQUIRED: Degree, HND or equivalent qualification in Engineering, ICT, Computer Science, Information Systems or a related discipline. Equivalent experience in an Engineering IT, PLM, CAD administration or Engineering systems management role would also be considered. Strong understanding of PLM capability, administration and configuration management. Ability to document technical specifications, user requirements, process flows and system changes. Good logical diagnostic skills with the ability to troubleshoot and resolve PLM-related problems. Understanding of CAD integration with PLM, ideally including tools such as Inventor, AutoCAD or similar. Understanding of PLM reporting, data extraction and business reporting methods. Awareness of database queries and reporting tools such as SQL, MS PowerQuery, REST APIs or Query Builder would be beneficial. Awareness of PLM customisation, workflows, XML configuration, Java, JavaScript or Windchill development would be desirable. Understanding of application maintenance, upgrades, testing and deployment activities. Understanding of IT service management processes, incident management and problem resolution. Configuration Management / CMII training would be desirable. Experience of virtualised environments such as VMware would be beneficial. Able to support process improvement and system improvement activities across Engineering IT applications. Strong understanding of IFS ERP is highly desirable. Experience in a regulated industry, particularly aerospace and defence, is strongly preferred. Excellent communication, negotiation, and stakeholder management skills.
Jun 11, 2026
Full time
Product Lifecycle Manager (Engineering / IT) Engineering IT / PLM Manager Cambridge/Hybrid £70-75k & Benefits. The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM). The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements. RESPONSIBILITIES List key responsibilities and tasks that sit within this role PLM Ownership & Roadmap: Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions. Application Portfolio Management: Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control. PLM Champion: Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency. Strategic Business Support: Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery. Vendor & Contract Management: Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs. Service & Issue Resolution: Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions. Third Line Support: Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents. Architecture Oversight: Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs. Change Management: Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment. Governance & Compliance: Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable. Process Ownership & Improvement: Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working. Data Management & Reporting: Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools. Stakeholder Engagement: Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals. Budgeting & Forecasting: Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements. Asset & Licence Management: Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal. System Maintenance & Availability: Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity. Knowledge & Documentation: Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues. PREVIOUS EXPERIENCE REQUIRED: Experience managing, supporting or administering PLM systems within an Engineering or manufacturing environment. Experience working with Engineering teams using CAD and PLM tools. Experience of PLM system configuration, administration, support and continuous improvement. Experience supporting or managing data transfer between PLM and ERP platforms, including IFS Cloud, covering parts, BoMs, documents, change data, lifecycle states and release-to-manufacture processes. Experience managing PLM-related incidents, problems, root cause investigations and corrective actions. Experience working with IT teams, vendors and business stakeholders to deliver system improvements. Experience leading or supporting PLM upgrades, deployments, migrations or process changes. Experience managing a small technical team or leading cross-functional improvement activities. Experience of Windchill would be highly desirable. Experience with CAD tools such as Autodesk Inventor, AutoCAD or similar would be beneficial. Experience with Engineering configuration management, change control and product data management would be beneficial. TECHNICAL SKILLS/EDUCATIONS REQUIRED: Degree, HND or equivalent qualification in Engineering, ICT, Computer Science, Information Systems or a related discipline. Equivalent experience in an Engineering IT, PLM, CAD administration or Engineering systems management role would also be considered. Strong understanding of PLM capability, administration and configuration management. Ability to document technical specifications, user requirements, process flows and system changes. Good logical diagnostic skills with the ability to troubleshoot and resolve PLM-related problems. Understanding of CAD integration with PLM, ideally including tools such as Inventor, AutoCAD or similar. Understanding of PLM reporting, data extraction and business reporting methods. Awareness of database queries and reporting tools such as SQL, MS PowerQuery, REST APIs or Query Builder would be beneficial. Awareness of PLM customisation, workflows, XML configuration, Java, JavaScript or Windchill development would be desirable. Understanding of application maintenance, upgrades, testing and deployment activities. Understanding of IT service management processes, incident management and problem resolution. Configuration Management / CMII training would be desirable. Experience of virtualised environments such as VMware would be beneficial. Able to support process improvement and system improvement activities across Engineering IT applications. Strong understanding of IFS ERP is highly desirable. Experience in a regulated industry, particularly aerospace and defence, is strongly preferred. Excellent communication, negotiation, and stakeholder management skills.
IT Manager Brighton Salary of £60,000 - £70,000 We're recruiting for an experienced IT Manager to join a well-established organisation based just outside Brighton. This is an excellent opportunity for a hands-on IT professional to take ownership of IT operations, infrastructure, security, compliance, and project delivery while leading a small internal support team. The successful candidate will play a key role in driving continuous improvement across the IT function, ensuring systems remain secure, reliable, and aligned with business objectives. This position combines strategic planning with day-to-day operational management and technical support. DUTIES & RESPONSIBILITIES: Plan, coordinate and direct IT systems and infrastructure activities. Manage and support a small internal IT support team. Maintain cybersecurity measures, firewalls, antivirus protection and access controls. Oversee IT projects, upgrades, migrations and system implementations. Support compliance frameworks, audits, policies and procedures. Provide technical support and guidance to users across multiple locations. Review, maintain and update IT policies, processes and documentation. Work closely with senior stakeholders to identify and implement technology improvements. Ensure the security, stability and performance of all IT systems and services. REQUIRED SKILLS: Previous experience in an IT Manager or senior IT leadership position. Strong knowledge of IT infrastructure, networking, servers and cloud technologies. Experience supporting ISO 27001 and compliance requirements. Strong knowledge of Microsoft 365 administration including Exchange, Teams, SharePoint and Intune. Experience with Azure administration and hybrid environments. Knowledge of Windows Server and Linux server administration. Experience managing cybersecurity tools, firewalls and access controls. Hands-on technical support experience and user management skills. DESIRABLE SKILLS: Experience with Proxmox virtualisation. Knowledge of Atlassian products including Jira and Confluence. Experience with SIP and Teams Telephony. Knowledge of Dell networking and infrastructure solutions. Experience working within cross-functional teams. Strong planning and project management skills. SALARY & BENEFITS: Competitive salary up to £70,000 25 days annual leave plus bank holidays. Additional annual leave based on length of service. Private medical insurance. 6% employer pension contribution. Employee Assistance Programme. Discretionary company performance bonus. Enhanced family leave. Long service recognition scheme. Company events. Subsidised refreshments on site. Career development and progression opportunities. LOCATION: This is a full-time position based just outside Brighton. TO APPLY: Please send your CV in strict confidence or apply directly to this job posting. ALTERNATE TITLES IT Operations Manager Head of IT Infrastructure Manager IT Services Manager IT Support Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Jun 10, 2026
Full time
IT Manager Brighton Salary of £60,000 - £70,000 We're recruiting for an experienced IT Manager to join a well-established organisation based just outside Brighton. This is an excellent opportunity for a hands-on IT professional to take ownership of IT operations, infrastructure, security, compliance, and project delivery while leading a small internal support team. The successful candidate will play a key role in driving continuous improvement across the IT function, ensuring systems remain secure, reliable, and aligned with business objectives. This position combines strategic planning with day-to-day operational management and technical support. DUTIES & RESPONSIBILITIES: Plan, coordinate and direct IT systems and infrastructure activities. Manage and support a small internal IT support team. Maintain cybersecurity measures, firewalls, antivirus protection and access controls. Oversee IT projects, upgrades, migrations and system implementations. Support compliance frameworks, audits, policies and procedures. Provide technical support and guidance to users across multiple locations. Review, maintain and update IT policies, processes and documentation. Work closely with senior stakeholders to identify and implement technology improvements. Ensure the security, stability and performance of all IT systems and services. REQUIRED SKILLS: Previous experience in an IT Manager or senior IT leadership position. Strong knowledge of IT infrastructure, networking, servers and cloud technologies. Experience supporting ISO 27001 and compliance requirements. Strong knowledge of Microsoft 365 administration including Exchange, Teams, SharePoint and Intune. Experience with Azure administration and hybrid environments. Knowledge of Windows Server and Linux server administration. Experience managing cybersecurity tools, firewalls and access controls. Hands-on technical support experience and user management skills. DESIRABLE SKILLS: Experience with Proxmox virtualisation. Knowledge of Atlassian products including Jira and Confluence. Experience with SIP and Teams Telephony. Knowledge of Dell networking and infrastructure solutions. Experience working within cross-functional teams. Strong planning and project management skills. SALARY & BENEFITS: Competitive salary up to £70,000 25 days annual leave plus bank holidays. Additional annual leave based on length of service. Private medical insurance. 6% employer pension contribution. Employee Assistance Programme. Discretionary company performance bonus. Enhanced family leave. Long service recognition scheme. Company events. Subsidised refreshments on site. Career development and progression opportunities. LOCATION: This is a full-time position based just outside Brighton. TO APPLY: Please send your CV in strict confidence or apply directly to this job posting. ALTERNATE TITLES IT Operations Manager Head of IT Infrastructure Manager IT Services Manager IT Support Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 10, 2026
Full time
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 09, 2026
Full time
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Jun 09, 2026
Full time
Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
IT Operations Manager Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 55K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It's not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Jun 07, 2026
Full time
IT Operations Manager Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 55K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It's not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
We are looking for an eDV/UK C Product Manager to work 4 days a week on site for an exciting client, job spec below so please feel free to call me on (phone number removed). About the Role We are seeking a highly motivated and experienced Product Manager with active UK C/eDV to lead and deliver complex data-focused projects within a secure and fast-paced environment. The ideal candidate will have a strong background in product lifecycle management, stakeholder engagement, and data systems or platforms, preferably within the public sector, defence, or highly regulated industries. Key Responsibilities Own the end-to-end product lifecycle for data-centric products, from discovery and strategy through to delivery and continuous improvement. Define product vision, roadmap, and success metrics aligned to customer needs, business goals, and regulatory requirements. Work closely with cross-functional teams (engineering, data science, DevOps, UX/UI, compliance, etc.) to ensure timely delivery of high-quality solutions. Act as the voice of the customer and advocate for data-driven decision making. Manage product backlogs, define user stories, and prioritize features based on value, risk, and dependencies. Collaborate with internal and external stakeholders, including senior leadership, government agencies, and third-party vendors. Ensure products adhere to data governance, information assurance, and cybersecurity policies. Support business development teams in identifying new opportunities for data product development and enhancement. Required Qualifications & Experience Active UK C/eDV security clearance (essential). Proven experience as a Product Manager delivering successful data projects - such as data platforms, analytics tools, data warehouses, or ML/AI initiatives. Solid understanding of data architecture, data governance, and cloud platforms (e.g., AWS, Azure, GCP). Strong communication and stakeholder management skills, with the ability to work effectively across technical and non-technical teams. Experience working in agile delivery environments (Scrum, Kanban, SAFe, etc.). Familiarity with tools such as Jira, Confluence, Miro, or equivalent. Demonstrated ability to balance user needs, business goals, and technical constraints. Desirable Experience working in secure, classified, or defence-related environments. Background in data science, analytics, or data engineering. Knowledge of compliance frameworks such as NIST, ISO 27001, or MOD/USG-specific regulations. Product certifications (e.g., Pragmatic, AIPMM, SAFe PM/PO, CSPO). Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Oct 03, 2025
Contractor
We are looking for an eDV/UK C Product Manager to work 4 days a week on site for an exciting client, job spec below so please feel free to call me on (phone number removed). About the Role We are seeking a highly motivated and experienced Product Manager with active UK C/eDV to lead and deliver complex data-focused projects within a secure and fast-paced environment. The ideal candidate will have a strong background in product lifecycle management, stakeholder engagement, and data systems or platforms, preferably within the public sector, defence, or highly regulated industries. Key Responsibilities Own the end-to-end product lifecycle for data-centric products, from discovery and strategy through to delivery and continuous improvement. Define product vision, roadmap, and success metrics aligned to customer needs, business goals, and regulatory requirements. Work closely with cross-functional teams (engineering, data science, DevOps, UX/UI, compliance, etc.) to ensure timely delivery of high-quality solutions. Act as the voice of the customer and advocate for data-driven decision making. Manage product backlogs, define user stories, and prioritize features based on value, risk, and dependencies. Collaborate with internal and external stakeholders, including senior leadership, government agencies, and third-party vendors. Ensure products adhere to data governance, information assurance, and cybersecurity policies. Support business development teams in identifying new opportunities for data product development and enhancement. Required Qualifications & Experience Active UK C/eDV security clearance (essential). Proven experience as a Product Manager delivering successful data projects - such as data platforms, analytics tools, data warehouses, or ML/AI initiatives. Solid understanding of data architecture, data governance, and cloud platforms (e.g., AWS, Azure, GCP). Strong communication and stakeholder management skills, with the ability to work effectively across technical and non-technical teams. Experience working in agile delivery environments (Scrum, Kanban, SAFe, etc.). Familiarity with tools such as Jira, Confluence, Miro, or equivalent. Demonstrated ability to balance user needs, business goals, and technical constraints. Desirable Experience working in secure, classified, or defence-related environments. Background in data science, analytics, or data engineering. Knowledge of compliance frameworks such as NIST, ISO 27001, or MOD/USG-specific regulations. Product certifications (e.g., Pragmatic, AIPMM, SAFe PM/PO, CSPO). Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Everards of Leicestershire
Glen Parva, Leicestershire
IT Infrastructure and Cloud Manager A brand-new role created to drive Everards cloud-first journey. We re looking for a proactive leader to oversee IT operations, modernise infrastructure, and shape our digital future. With a competitive salary, bonus scheme and freedom to innovate, this is an opportunity to join a family business with a modern outlook and rich heritage. At Everards, we ve been proudly brewing beer and supporting pubs since 1849. Today, we re more than a brewery we re a family-owned business with a state-of-the-art home in Leicestershire, a thriving Beer Hall, and a strong community focus. We re embracing a new chapter, investing in digital transformation to create a secure, connected, and cloud-first IT environment that empowers colleagues across the business. The Role As our new IT Infrastructure and Cloud Manager, you ll oversee daily IT operations while taking the lead on cloud platforms and digital enablement. You ll work closely with the IT Manager, shaping strategy while ensuring day-to-day reliability. This is a hands-on role with plenty of variety from optimising Microsoft 365 and Azure, to guiding colleagues in adopting tools like Teams, SharePoint and Intune, to strengthening our cybersecurity. As IT Infrastructure and Cloud Manager, you will: Oversee the day-to-day running of IT operations, including user support, device management, and service desk leadership Manage and optimise Microsoft 365, Azure, SharePoint, Teams, and Intune to support a cloud-first strategy Provide technical leadership in IT infrastructure, balancing operational delivery with innovation and future improvement projects Collaborate closely with colleagues on strategy, contributing to projects such as CRM/data integration, website redevelopment, and cybersecurity enhancements Fostering digital confidence and skills across colleagues Lead and support cloud migration initiatives, ensuring smooth adoption of new systems and ways of working with strong experience in project management skills Act as a key stakeholder partner, building strong relationships across the business to ensure IT changes are understood, adopted, and embedded Strengthen cybersecurity, compliance, and risk management to protect business operations Develop and maintain IT documentation, processes, and reporting to continuously improve service delivery What s in it for you? Competitive salary: depending on experience Annual bonus scheme linked to performance Holidays: 25 days plus bank holidays, with the option to buy/sell additional days Wellbeing benefits: Optical/healthcare support with cashback options Monthly product allowance: to spend in our Beer Hall or shop Pension: Employer contributions up to 5% Heritage meets innovation: A chance to shape the IT of a family owned business with over 170 years of history and a bold vision for the future Freedom to innovate: your role will be future-focused, exploring improvements and digital opportunities What we re looking for Strong experience in IT infrastructure management, including Microsoft 365 and Azure. Proven track record leading IT operations or support teams. A degree in Computer Science, Information Technology or similar would be desirable Experience in cloud migration, service delivery, and stakeholder management. Ability to work on-site at Everards Meadows, Leicestershire. Exposure to Intune, SharePoint optimisation, or ITIL service delivery frameworks. Proactive, curious, and confident in driving both day-to-day reliability and long-term digital improvements If you re ready to shape the IT future of a heritage brand with a modern vision, this is your opportunity. Click to Apply.
Oct 03, 2025
Full time
IT Infrastructure and Cloud Manager A brand-new role created to drive Everards cloud-first journey. We re looking for a proactive leader to oversee IT operations, modernise infrastructure, and shape our digital future. With a competitive salary, bonus scheme and freedom to innovate, this is an opportunity to join a family business with a modern outlook and rich heritage. At Everards, we ve been proudly brewing beer and supporting pubs since 1849. Today, we re more than a brewery we re a family-owned business with a state-of-the-art home in Leicestershire, a thriving Beer Hall, and a strong community focus. We re embracing a new chapter, investing in digital transformation to create a secure, connected, and cloud-first IT environment that empowers colleagues across the business. The Role As our new IT Infrastructure and Cloud Manager, you ll oversee daily IT operations while taking the lead on cloud platforms and digital enablement. You ll work closely with the IT Manager, shaping strategy while ensuring day-to-day reliability. This is a hands-on role with plenty of variety from optimising Microsoft 365 and Azure, to guiding colleagues in adopting tools like Teams, SharePoint and Intune, to strengthening our cybersecurity. As IT Infrastructure and Cloud Manager, you will: Oversee the day-to-day running of IT operations, including user support, device management, and service desk leadership Manage and optimise Microsoft 365, Azure, SharePoint, Teams, and Intune to support a cloud-first strategy Provide technical leadership in IT infrastructure, balancing operational delivery with innovation and future improvement projects Collaborate closely with colleagues on strategy, contributing to projects such as CRM/data integration, website redevelopment, and cybersecurity enhancements Fostering digital confidence and skills across colleagues Lead and support cloud migration initiatives, ensuring smooth adoption of new systems and ways of working with strong experience in project management skills Act as a key stakeholder partner, building strong relationships across the business to ensure IT changes are understood, adopted, and embedded Strengthen cybersecurity, compliance, and risk management to protect business operations Develop and maintain IT documentation, processes, and reporting to continuously improve service delivery What s in it for you? Competitive salary: depending on experience Annual bonus scheme linked to performance Holidays: 25 days plus bank holidays, with the option to buy/sell additional days Wellbeing benefits: Optical/healthcare support with cashback options Monthly product allowance: to spend in our Beer Hall or shop Pension: Employer contributions up to 5% Heritage meets innovation: A chance to shape the IT of a family owned business with over 170 years of history and a bold vision for the future Freedom to innovate: your role will be future-focused, exploring improvements and digital opportunities What we re looking for Strong experience in IT infrastructure management, including Microsoft 365 and Azure. Proven track record leading IT operations or support teams. A degree in Computer Science, Information Technology or similar would be desirable Experience in cloud migration, service delivery, and stakeholder management. Ability to work on-site at Everards Meadows, Leicestershire. Exposure to Intune, SharePoint optimisation, or ITIL service delivery frameworks. Proactive, curious, and confident in driving both day-to-day reliability and long-term digital improvements If you re ready to shape the IT future of a heritage brand with a modern vision, this is your opportunity. Click to Apply.
SOC Manager required for innovative MSP. You will lead the strategic direction, performance, and day-to-day operations of their Security Operations Centre (SOC). As a central figure in security services, you'll ensure the efficient detection, analysis, and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incident response capabilities. Key Responsibilities Team Leadership & Development Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment. Manage team scheduling, conduct performance reviews, and support professional growth and development. SOC Operations Oversight Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response. Drive operational efficiency and ensure timely escalation and resolution of security incidents. Incident Response Management Serve as the main escalation point for significant security incidents. Coordinate response efforts and ensure clear communication with both internal teams and external clients. Process & Workflow Optimization Continuously review, update, and document SOC processes, playbooks, and standard operating procedures (SOPs) to improve operational effectiveness. Technology Oversight Ensure the reliability and performance of security tools, including SIEM and EDR platforms. Lead the evaluation, selection, and implementation of new security technologies and enhancements. Reporting & Analytics Develop and maintain KPIs and metrics to assess SOC performance. Deliver regular reports and insights to senior leadership and clients on security trends and incident management. Client Relationship Management Act as a trusted advisor to clients, contributing to service reviews and providing expert security guidance. Required Experience & Skills Proven experience working in a Security Operations Centre (SOC) or related cybersecurity environment. Industry-recognised certifications (preferred), such as a cybersecurity degree, Network+, Security+, or equivalent technical qualifications. Strong hands-on knowledge of SIEM and EDR platforms, including experience configuring and writing queries (eg, SQL, KQL). Familiarity with cloud platforms (AWS, Azure, etc.) and securing hybrid IT environments. Excellent communication skills, both verbal and written, with the ability to translate technical information for non-technical audiences. Previous experience in an incident response role and a solid understanding of IR processes. Demonstrated experience leading or managing a security-focused team. Understanding of key security frameworks and standards, such as ISO 27001, NIST, and Crest.
Oct 02, 2025
Full time
SOC Manager required for innovative MSP. You will lead the strategic direction, performance, and day-to-day operations of their Security Operations Centre (SOC). As a central figure in security services, you'll ensure the efficient detection, analysis, and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incident response capabilities. Key Responsibilities Team Leadership & Development Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment. Manage team scheduling, conduct performance reviews, and support professional growth and development. SOC Operations Oversight Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response. Drive operational efficiency and ensure timely escalation and resolution of security incidents. Incident Response Management Serve as the main escalation point for significant security incidents. Coordinate response efforts and ensure clear communication with both internal teams and external clients. Process & Workflow Optimization Continuously review, update, and document SOC processes, playbooks, and standard operating procedures (SOPs) to improve operational effectiveness. Technology Oversight Ensure the reliability and performance of security tools, including SIEM and EDR platforms. Lead the evaluation, selection, and implementation of new security technologies and enhancements. Reporting & Analytics Develop and maintain KPIs and metrics to assess SOC performance. Deliver regular reports and insights to senior leadership and clients on security trends and incident management. Client Relationship Management Act as a trusted advisor to clients, contributing to service reviews and providing expert security guidance. Required Experience & Skills Proven experience working in a Security Operations Centre (SOC) or related cybersecurity environment. Industry-recognised certifications (preferred), such as a cybersecurity degree, Network+, Security+, or equivalent technical qualifications. Strong hands-on knowledge of SIEM and EDR platforms, including experience configuring and writing queries (eg, SQL, KQL). Familiarity with cloud platforms (AWS, Azure, etc.) and securing hybrid IT environments. Excellent communication skills, both verbal and written, with the ability to translate technical information for non-technical audiences. Previous experience in an incident response role and a solid understanding of IR processes. Demonstrated experience leading or managing a security-focused team. Understanding of key security frameworks and standards, such as ISO 27001, NIST, and Crest.