Project Manager - Technology, Systems, Regulatory Change - Inside IR - 625 per day to Umbrella 2-3 days per week onsite in the MidlandsA large and complex services business are seeking an experienced contract project manager to join a busy delivery function. You'll be responsible for the end to end delivery of a small number of projects which includes systems, technology and business change / regulatory change. The role requires a project manager who has previous end to end project management experience, a clear understanding of setting up good governance, and excellent stakeholder management. You'll be comfortable running project board meetings, and bring succinct communication and presentation styles, escalating by exception and being able to work autonomously to achieve successful delivery. To apply, please submit an updated cv. The role requires 2-3 days per week onsite in the Midlands.
Jun 24, 2026
Contractor
Project Manager - Technology, Systems, Regulatory Change - Inside IR - 625 per day to Umbrella 2-3 days per week onsite in the MidlandsA large and complex services business are seeking an experienced contract project manager to join a busy delivery function. You'll be responsible for the end to end delivery of a small number of projects which includes systems, technology and business change / regulatory change. The role requires a project manager who has previous end to end project management experience, a clear understanding of setting up good governance, and excellent stakeholder management. You'll be comfortable running project board meetings, and bring succinct communication and presentation styles, escalating by exception and being able to work autonomously to achieve successful delivery. To apply, please submit an updated cv. The role requires 2-3 days per week onsite in the Midlands.
Our client has a permanent vacancy for an IT Project Manager and Business Analyst. This role includes both project management and business analysis responsibilities, although the emphasis will be on project management. It is full-time with hybrid working, where you can expect to be in the office 2 days per week. You will be responsible for successfully delivering projects using your project management and business analysis expertise. You will effectively and efficiently lead project teams, working in close collaboration with sponsors and senior managers from across the business. You will be accountable and responsible for the delivery of IT-enabled business projects, typically several at any one time. The role, where required, is also responsible for supporting the sponsor in building the case for change, and thereafter providing analyst skills and expertise, along with testing skills and expertise. This role requires a highly-skilled individual, capable of operating confidently and decisively in the delivery of projects. You will have a successful background in: Delivering a range (size/complexity) of business projects enabled by IT, to include the delivery of business change and new/enhanced IT capabilities. Leading project teams comprising of IT and business colleagues. Providing business analysis capabilities to projects when working as both the project manager and business analyst, in order to identify the optimum business process and integrated solutions. Providing effective governance and stakeholder management tailord to the project/steering group needs. Influencing all parts of the organisation. Requirements: Educated to degree level, and/or certification at Practitioner level in a recognised project management framework, such as PRINCE2/SAFe (or demonstrable and significant project management experience). Evidence of ongoing professional development/membership of professional associations. Significant experience of leading IT projects, involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. Good technical understanding of IT systems, the systems lifecycle, and a high-level appreciation of IT Architecture. Has demonstrably and effectively operated at an organisation director and project sponsor level. Experience in managing external suppliers. Experience of providing support and guidance on project portfolio management processes, procedures, tools and techniques. Demonstrable experience of business analysis models and techniques and managing and undertaking product/software testing. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Jun 24, 2026
Full time
Our client has a permanent vacancy for an IT Project Manager and Business Analyst. This role includes both project management and business analysis responsibilities, although the emphasis will be on project management. It is full-time with hybrid working, where you can expect to be in the office 2 days per week. You will be responsible for successfully delivering projects using your project management and business analysis expertise. You will effectively and efficiently lead project teams, working in close collaboration with sponsors and senior managers from across the business. You will be accountable and responsible for the delivery of IT-enabled business projects, typically several at any one time. The role, where required, is also responsible for supporting the sponsor in building the case for change, and thereafter providing analyst skills and expertise, along with testing skills and expertise. This role requires a highly-skilled individual, capable of operating confidently and decisively in the delivery of projects. You will have a successful background in: Delivering a range (size/complexity) of business projects enabled by IT, to include the delivery of business change and new/enhanced IT capabilities. Leading project teams comprising of IT and business colleagues. Providing business analysis capabilities to projects when working as both the project manager and business analyst, in order to identify the optimum business process and integrated solutions. Providing effective governance and stakeholder management tailord to the project/steering group needs. Influencing all parts of the organisation. Requirements: Educated to degree level, and/or certification at Practitioner level in a recognised project management framework, such as PRINCE2/SAFe (or demonstrable and significant project management experience). Evidence of ongoing professional development/membership of professional associations. Significant experience of leading IT projects, involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. Good technical understanding of IT systems, the systems lifecycle, and a high-level appreciation of IT Architecture. Has demonstrably and effectively operated at an organisation director and project sponsor level. Experience in managing external suppliers. Experience of providing support and guidance on project portfolio management processes, procedures, tools and techniques. Demonstrable experience of business analysis models and techniques and managing and undertaking product/software testing. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Jun 24, 2026
Full time
R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Your new company Hays Accountancy & Finance are exclusively partnering with a leading & successful FMCG group based in Ledbury, Herefordshire to recruit a dynamic & driven Junior Management Accountant. This is an exciting opportunity joining the accounting team reporting directly to the Senior Finance Manager. The role will involve management accounting support, assisting with month-end/year-end processes, financial analysis, supporting business partnering, along with ad-hoc projects/duties as you progress within the role. This is best suited to an ambitious Assistant Accountant who really wants to progress within a fast-paced environment. The position can offer support to study a finance qualification - CIMA/ACCA/ACA/AAT. Your new role Your key duties will involve preparation of management accounts, balance sheet reconciliations, accruals, prepayments, calculating recharges, along with stock processes, payroll reconciliations, and VAT returns. You will assist with the fixed asset register maintenance, support financial analysis, monthly reporting processes, month-end/year-end processes, invoicing, along with reconciling intercompany balances. You will assist the Senior Finance Manager with annual budgeting, quarterly forecasting, business partnering to include building relationships with operational management, process improvement projects, along with variance analysis. Your duties will grow/develop as you progress within the role. What you'll need to succeed To be considered for this progressive Junior Management Accountant role, you will need some experience in a similar position, a team player with an enthusiastic & energetic working approach. You will be detailed-focussed, a self-starter who can use their own initiative, keen to learn/develop, along with having knowledge of financial systems with good MS Excel skills. You will be studying CIMA/ACCA/ACA/AAT or qualified by experience, commercially aware, with a positive mind-set. You will have key communication skills to partner internally & externally at all levels, be comfortable managing workloads to meet deadlines within a fast-paced environment. You will embrace change and support process improvement. Experience within the FMCG sector would be advantageous but not essential. What you'll get in return This permanent Junior Management Accountant role offers a salary between 32,000 - 35,000 per annum, dependable on experience, and is based in Ledbury, Herefordshire. Benefits include a study package for finance qualifications, remote/office hybrid working (4 days on-site, 1 day remote), progression/development opportunities, free parking on-site, rising holiday allowance with length of service, private health care & more. A great opportunity to join a well-established FMCG group with progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 24, 2026
Full time
Your new company Hays Accountancy & Finance are exclusively partnering with a leading & successful FMCG group based in Ledbury, Herefordshire to recruit a dynamic & driven Junior Management Accountant. This is an exciting opportunity joining the accounting team reporting directly to the Senior Finance Manager. The role will involve management accounting support, assisting with month-end/year-end processes, financial analysis, supporting business partnering, along with ad-hoc projects/duties as you progress within the role. This is best suited to an ambitious Assistant Accountant who really wants to progress within a fast-paced environment. The position can offer support to study a finance qualification - CIMA/ACCA/ACA/AAT. Your new role Your key duties will involve preparation of management accounts, balance sheet reconciliations, accruals, prepayments, calculating recharges, along with stock processes, payroll reconciliations, and VAT returns. You will assist with the fixed asset register maintenance, support financial analysis, monthly reporting processes, month-end/year-end processes, invoicing, along with reconciling intercompany balances. You will assist the Senior Finance Manager with annual budgeting, quarterly forecasting, business partnering to include building relationships with operational management, process improvement projects, along with variance analysis. Your duties will grow/develop as you progress within the role. What you'll need to succeed To be considered for this progressive Junior Management Accountant role, you will need some experience in a similar position, a team player with an enthusiastic & energetic working approach. You will be detailed-focussed, a self-starter who can use their own initiative, keen to learn/develop, along with having knowledge of financial systems with good MS Excel skills. You will be studying CIMA/ACCA/ACA/AAT or qualified by experience, commercially aware, with a positive mind-set. You will have key communication skills to partner internally & externally at all levels, be comfortable managing workloads to meet deadlines within a fast-paced environment. You will embrace change and support process improvement. Experience within the FMCG sector would be advantageous but not essential. What you'll get in return This permanent Junior Management Accountant role offers a salary between 32,000 - 35,000 per annum, dependable on experience, and is based in Ledbury, Herefordshire. Benefits include a study package for finance qualifications, remote/office hybrid working (4 days on-site, 1 day remote), progression/development opportunities, free parking on-site, rising holiday allowance with length of service, private health care & more. A great opportunity to join a well-established FMCG group with progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Head of Stage Deputy Technical Manager Role When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Head of Stage Deputy Technical Manager Role This is a very exciting opportunity for the right individual to join and assist in leading the Technical Team at the Liverpool Empire. Reporting to the Technical & Building Manager you will play a key role in ensuring our standards of presentation, both on stage and in the rest of the building, are exemplary. You will assist in the leadership and delivery of the technical operations of the venue. This role will provide leadership on all day-to-day aspects of the stage infrastructure within the theatre relating to both the production and the building. Working closely with the Technical Manager, you will ensure there is an efficient, cost effective and robust maintenance plan in place, meeting all operational and compliance needs from a stage maintenance perspective. You will oversee casual stage crew and dressers, and alongside the Head of Lighting and Sound oversee the senior technicians and communicate closely with visiting productions & show management to ensure a smooth get in, fit up and get out. This role will involve regular evening and weekend work. Management experience is essential. The role is offered on an annualised hours contract, meaning that working hours may vary throughout the year and payment for any premium hours, such as get outs, are all included in the annual salary. The role will be subject to a 6 month satisfactory probation period. The role also involves regular evening and weekend work as well as get-ins and get-outs as appropriate. You will be working in a fast-paced environment, with no two days the same. This role is based at the Liverpool Empire. Please note, your role may involve working with children or vulnerable people. Key responsibilities Assist the Technical Manager in the implementation and monitoring of procedures and facilities in accordance with relevant legislation and ATG Entertainment policies. Lead on all stage matters relating to visiting productions, ensuring a robust, cost-effective plan is in place for all visiting productions. Lead and ensure the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company. Alongside other members of the technical department, work on show fit-ups, get-outs and as duty technician on productions. Flexibility is key and the ability to cover absences at short notice is important. In the role of duty technician, to respond to fire alarm activations and carry out relevant investigative and evacuation tasks in line with ATG policies. Assist in the efficient scheduling of technical staff to service the operational needs of the Liverpool Empire, Take the lead in advance communication with visiting productions, ensuring a timely exchange of the production's technical needs, staffing and safety information and to disseminate production information to all affected parties as it is received. To ensure all productions are aware of their responsibilities under the CDM Regulations. Ensure that the producers, promoters, touring companies, and production teams receive the highest standards of customer care at all times. Assist with generating costings for incoming production companies When required, help to arrange hire kit for visiting companies, as well as additional outside crew, runners or catering assistants. Manage timesheets for all casual staff weekly, ensuring that they are correct and accurately reflect the needs of the Theatre and visiting production. Ensure the safe, tidy and efficient use of all storage areas within the theatre, and to promote good housekeeping throughout the technical department Deputise for the Technical Manager in their absence, including weekly Senior Management Team meetings and monthly Health & Safety meetings. Property, Building and Maintenance In conjunction with the Technical & Building Manager, venue maintenance team and ATG Property Services, track and log venue inspections, services and maintenance visits, and actions raised. To communicate with relevant contractors and ensure all visits are scheduled around other Theatre commitments and that all occur within the required intervals. Alongside the Head of Lighting & Sound, to take ownership of Tracking This digital compliance system actions as well as monthly workplace inspections. Working with the Technical & Building Manager, to manage and monitor the performance of outside contractors where appropriate, ensuring that all work is carried out to the highest possible standards and in line with Health & Safety requirements. This will include both regular servicing and maintenance contractors for the building & stage machinery, and those working on major capital projects. With the Technical Manager maintain prioritised lists of projects and requirements, both to be fulfilled in-house and for submission for inclusion in the Theatre's 5 year capital expenditure plans. Plan and execute certain in-house refurbishment and installation projects, within venue budget and staffing constraints. With the Technical & Building Manager, create, review and revise risk assessments, safe working practices, COSHH assessments and rescue plans on a regular basis Health and Safety Implement and comply with the companies Health & Safety Policy and Risk Management System, maintaining the safest possible environment for your colleagues, visiting companies and customers. Support in training for staff across the venue on H&S matters, including manual handling, as required. Ensure that any points raised through audits are actioned within the appropriate timescales. Assist the Technical & Building Manager in ensuring that productions provide CDM/risk assessment detail, specific to venue, in advance of their visit and that venue policies, including on hot works, are followed throughout their time on site. Staff Development, Training and Relationships Undertake training courses as required to meet the needs of the Theatre and for further self-development. Assist in the development of a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development and training. Recruit, train, appraise and manage your teams to ensure business and departmental objectives are achieved throughout the team. Develop a positive working relationship and continuously manage a healthy communication with trade union members of the technical team. Other Duties At times, and as the business requires, work at other ATG venues Undertake any such duties and training as may be considered reasonable Be a key holder for the building/buildings call out list in case of emergencies Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Previous experience working at a senior level within a Technical Department in a large-scale theatre or similar. Proven hands-on Technical Theatre experience and knowledge. Experience in co-ordinating fit-ups Experience of counterweight flying systems. Entertainment rigging experience Experienced in the implementation of safe systems of work, and developing a safety culture, managing Health and Safety at Work in a theatre or similar context. Experienced in risk assessment writing and review. Production carpentry experience in a theatre environment. Manual Handling experience. Working At Height experience. Computer literate Desirable Familiarity with digital compliance systems. Recognised health and safety at work certification. Experience of delivering training Experience of scenic construction techniques Experience in production or project management. Stakeholder management - working with producers and clients. Large scale touring experience First Aid and/or Mental Health First Aid training. Experience with Office365 Experience in delivering staff training. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business . click apply for full job details
Jun 24, 2026
Full time
The Head of Stage Deputy Technical Manager Role When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Head of Stage Deputy Technical Manager Role This is a very exciting opportunity for the right individual to join and assist in leading the Technical Team at the Liverpool Empire. Reporting to the Technical & Building Manager you will play a key role in ensuring our standards of presentation, both on stage and in the rest of the building, are exemplary. You will assist in the leadership and delivery of the technical operations of the venue. This role will provide leadership on all day-to-day aspects of the stage infrastructure within the theatre relating to both the production and the building. Working closely with the Technical Manager, you will ensure there is an efficient, cost effective and robust maintenance plan in place, meeting all operational and compliance needs from a stage maintenance perspective. You will oversee casual stage crew and dressers, and alongside the Head of Lighting and Sound oversee the senior technicians and communicate closely with visiting productions & show management to ensure a smooth get in, fit up and get out. This role will involve regular evening and weekend work. Management experience is essential. The role is offered on an annualised hours contract, meaning that working hours may vary throughout the year and payment for any premium hours, such as get outs, are all included in the annual salary. The role will be subject to a 6 month satisfactory probation period. The role also involves regular evening and weekend work as well as get-ins and get-outs as appropriate. You will be working in a fast-paced environment, with no two days the same. This role is based at the Liverpool Empire. Please note, your role may involve working with children or vulnerable people. Key responsibilities Assist the Technical Manager in the implementation and monitoring of procedures and facilities in accordance with relevant legislation and ATG Entertainment policies. Lead on all stage matters relating to visiting productions, ensuring a robust, cost-effective plan is in place for all visiting productions. Lead and ensure the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company. Alongside other members of the technical department, work on show fit-ups, get-outs and as duty technician on productions. Flexibility is key and the ability to cover absences at short notice is important. In the role of duty technician, to respond to fire alarm activations and carry out relevant investigative and evacuation tasks in line with ATG policies. Assist in the efficient scheduling of technical staff to service the operational needs of the Liverpool Empire, Take the lead in advance communication with visiting productions, ensuring a timely exchange of the production's technical needs, staffing and safety information and to disseminate production information to all affected parties as it is received. To ensure all productions are aware of their responsibilities under the CDM Regulations. Ensure that the producers, promoters, touring companies, and production teams receive the highest standards of customer care at all times. Assist with generating costings for incoming production companies When required, help to arrange hire kit for visiting companies, as well as additional outside crew, runners or catering assistants. Manage timesheets for all casual staff weekly, ensuring that they are correct and accurately reflect the needs of the Theatre and visiting production. Ensure the safe, tidy and efficient use of all storage areas within the theatre, and to promote good housekeeping throughout the technical department Deputise for the Technical Manager in their absence, including weekly Senior Management Team meetings and monthly Health & Safety meetings. Property, Building and Maintenance In conjunction with the Technical & Building Manager, venue maintenance team and ATG Property Services, track and log venue inspections, services and maintenance visits, and actions raised. To communicate with relevant contractors and ensure all visits are scheduled around other Theatre commitments and that all occur within the required intervals. Alongside the Head of Lighting & Sound, to take ownership of Tracking This digital compliance system actions as well as monthly workplace inspections. Working with the Technical & Building Manager, to manage and monitor the performance of outside contractors where appropriate, ensuring that all work is carried out to the highest possible standards and in line with Health & Safety requirements. This will include both regular servicing and maintenance contractors for the building & stage machinery, and those working on major capital projects. With the Technical Manager maintain prioritised lists of projects and requirements, both to be fulfilled in-house and for submission for inclusion in the Theatre's 5 year capital expenditure plans. Plan and execute certain in-house refurbishment and installation projects, within venue budget and staffing constraints. With the Technical & Building Manager, create, review and revise risk assessments, safe working practices, COSHH assessments and rescue plans on a regular basis Health and Safety Implement and comply with the companies Health & Safety Policy and Risk Management System, maintaining the safest possible environment for your colleagues, visiting companies and customers. Support in training for staff across the venue on H&S matters, including manual handling, as required. Ensure that any points raised through audits are actioned within the appropriate timescales. Assist the Technical & Building Manager in ensuring that productions provide CDM/risk assessment detail, specific to venue, in advance of their visit and that venue policies, including on hot works, are followed throughout their time on site. Staff Development, Training and Relationships Undertake training courses as required to meet the needs of the Theatre and for further self-development. Assist in the development of a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development and training. Recruit, train, appraise and manage your teams to ensure business and departmental objectives are achieved throughout the team. Develop a positive working relationship and continuously manage a healthy communication with trade union members of the technical team. Other Duties At times, and as the business requires, work at other ATG venues Undertake any such duties and training as may be considered reasonable Be a key holder for the building/buildings call out list in case of emergencies Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Previous experience working at a senior level within a Technical Department in a large-scale theatre or similar. Proven hands-on Technical Theatre experience and knowledge. Experience in co-ordinating fit-ups Experience of counterweight flying systems. Entertainment rigging experience Experienced in the implementation of safe systems of work, and developing a safety culture, managing Health and Safety at Work in a theatre or similar context. Experienced in risk assessment writing and review. Production carpentry experience in a theatre environment. Manual Handling experience. Working At Height experience. Computer literate Desirable Familiarity with digital compliance systems. Recognised health and safety at work certification. Experience of delivering training Experience of scenic construction techniques Experience in production or project management. Stakeholder management - working with producers and clients. Large scale touring experience First Aid and/or Mental Health First Aid training. Experience with Office365 Experience in delivering staff training. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business . click apply for full job details
Change Manager Transformation & Business Change 12-Month FTC Hybrid Working North West / Home Based Successful transformation isn't just about systems - it's about people. We're seeking an experienced Change Manager to join a growing transformation team supporting a major business-wide change programme within a leading financial services organisation. This is a newly created role offering the opportunity to establish and embed change management practices across a portfolio of strategic initiatives. The Opportunity You'll be responsible for ensuring change is successfully adopted across the organisation by developing structured change plans, supporting stakeholders through transition and embedding new ways of working. Working alongside Project Managers, business leaders and operational teams, you'll play a key role in ensuring transformation initiatives deliver lasting results. What You'll Be Doing Developing and delivering change management strategies across multiple programmes Conducting change impact and readiness assessments Designing stakeholder engagement and communication plans Supporting leaders and sponsors through periods of change Managing resistance and helping teams adapt to new ways of working Developing training approaches and adoption activities Building networks of change champions across the business Monitoring adoption, engagement and benefits realisation Helping mature and embed change management capability across the organisation What We're Looking For We're looking for someone who: Has a proven track record delivering organisational change within complex environments Can influence and engage stakeholders at all levels Is experienced in change impact assessment, stakeholder management and communications Understands how to drive adoption and behavioural change Is comfortable operating in fast-moving environments with multiple priorities Brings strong emotional intelligence, resilience and credibility Experience of recognised change methodologies such as Prosci, ADKAR, Kotter or similar would be beneficial. Financial services experience is highly desirable. Why Join? You'll be joining at an exciting stage of a transformation journey, helping shape how change is delivered across the organisation. The programme includes technology modernisation, process redesign, automation opportunities and wider organisational transformation, giving you the opportunity to influence significant business outcomes while establishing a lasting change capability. For change professionals looking to make a visible impact and take ownership of meaningful transformation, this is a rare opportunity to help build something from the ground up.
Jun 24, 2026
Contractor
Change Manager Transformation & Business Change 12-Month FTC Hybrid Working North West / Home Based Successful transformation isn't just about systems - it's about people. We're seeking an experienced Change Manager to join a growing transformation team supporting a major business-wide change programme within a leading financial services organisation. This is a newly created role offering the opportunity to establish and embed change management practices across a portfolio of strategic initiatives. The Opportunity You'll be responsible for ensuring change is successfully adopted across the organisation by developing structured change plans, supporting stakeholders through transition and embedding new ways of working. Working alongside Project Managers, business leaders and operational teams, you'll play a key role in ensuring transformation initiatives deliver lasting results. What You'll Be Doing Developing and delivering change management strategies across multiple programmes Conducting change impact and readiness assessments Designing stakeholder engagement and communication plans Supporting leaders and sponsors through periods of change Managing resistance and helping teams adapt to new ways of working Developing training approaches and adoption activities Building networks of change champions across the business Monitoring adoption, engagement and benefits realisation Helping mature and embed change management capability across the organisation What We're Looking For We're looking for someone who: Has a proven track record delivering organisational change within complex environments Can influence and engage stakeholders at all levels Is experienced in change impact assessment, stakeholder management and communications Understands how to drive adoption and behavioural change Is comfortable operating in fast-moving environments with multiple priorities Brings strong emotional intelligence, resilience and credibility Experience of recognised change methodologies such as Prosci, ADKAR, Kotter or similar would be beneficial. Financial services experience is highly desirable. Why Join? You'll be joining at an exciting stage of a transformation journey, helping shape how change is delivered across the organisation. The programme includes technology modernisation, process redesign, automation opportunities and wider organisational transformation, giving you the opportunity to influence significant business outcomes while establishing a lasting change capability. For change professionals looking to make a visible impact and take ownership of meaningful transformation, this is a rare opportunity to help build something from the ground up.
An exciting opportunity has arisen for an experienced Digital Business Change Manager to support large-scale Transmission Digital transformation programmes spanning IT, OT, and Cyber domains. This role is responsible for driving business readiness, user adoption, and change leadership across a complex portfolio of digital initiatives that have significant impact on operational teams and wider business functions. Working within a structured Digital Business Change Framework , you will play a key role in ensuring change is effectively planned, aligned, and embedded across multiple programmes and projects, enabling successful adoption of new digital capabilities. The Opportunity This is a portfolio-level change leadership role where you will be responsible for designing and delivering integrated business change strategies across multiple interconnected initiatives. You will create the strategic change narrative , ensuring that individual project changes are aligned and positioned within the broader transformation story, clearly articulating cumulative value and business outcomes. Working closely with programme teams, delivery stakeholders, and business leaders, you will ensure change activity is coordinated, consistent, and effectively embedded across the organisation. This role requires a balance of strategic leadership and hands-on delivery , with a strong focus on adoption, engagement, and behavioural change. Key Responsibilities Lead the design and delivery of integrated digital business change plans across multiple programmes and projects Develop and communicate the strategic change narrative , ensuring clarity of purpose and value across the portfolio Drive business readiness and user adoption of new digital systems, processes, and technologies Focus on the people side of change to maximise engagement and adoption outcomes Ensure consistent application of the organisation's Digital Business Change Framework Partner with HR and key stakeholders where organisational design or role changes are required Support the delivery of leader-led change experiences across transformation initiatives Operate at both strategic and delivery levels, contributing directly to hands-on execution Support continuous improvement of change methodologies, tools, and templates Maximise adoption and usage of new digital platforms and capabilities Ensure alignment of change activity across IT, OT, and Cyber transformation programmes About You We are seeking a highly experienced Business Change professional who has operated within complex, enterprise-scale digital transformation environments. Essential Experience Recognised change management certification (e.g. Prosci, CCMP or equivalent) Strong experience in large-scale digital transformation programmes Proven ability to design and deliver multi-project or portfolio-level change strategies Experience creating strategic narratives and integrated change plans Strong understanding of the people side of change, adoption, and engagement strategies Experience working across IT, OT, Cyber, or similar complex digital environments Ability to operate in both a strategic and hands-on delivery capacity Strong stakeholder management skills with experience engaging senior leaders Skills & Attributes Strong communication and storytelling capability Ability to influence and engage at all levels of an organisation Highly organised with the ability to manage multiple priorities Strong analytical and problem-solving skills Collaborative and proactive working style Comfortable working in complex, fast-paced environments Additional Information Hybrid working model with a 50/50 split between SSE locations (Aberdeen, Glasgow, Perth, Inverness) and home/office working Role is part of a major digital transformation portfolio within a critical national infrastructure environment Opportunity to shape and refine business change approaches and tools across a growing digital function Why Apply? This is a high-impact opportunity to play a key role in shaping how digital transformation is delivered and adopted across a complex enterprise environment. You will work across a diverse portfolio of programmes, helping ensure successful adoption of new digital capabilities while contributing to the development of a leading-edge business change function.
Jun 24, 2026
Contractor
An exciting opportunity has arisen for an experienced Digital Business Change Manager to support large-scale Transmission Digital transformation programmes spanning IT, OT, and Cyber domains. This role is responsible for driving business readiness, user adoption, and change leadership across a complex portfolio of digital initiatives that have significant impact on operational teams and wider business functions. Working within a structured Digital Business Change Framework , you will play a key role in ensuring change is effectively planned, aligned, and embedded across multiple programmes and projects, enabling successful adoption of new digital capabilities. The Opportunity This is a portfolio-level change leadership role where you will be responsible for designing and delivering integrated business change strategies across multiple interconnected initiatives. You will create the strategic change narrative , ensuring that individual project changes are aligned and positioned within the broader transformation story, clearly articulating cumulative value and business outcomes. Working closely with programme teams, delivery stakeholders, and business leaders, you will ensure change activity is coordinated, consistent, and effectively embedded across the organisation. This role requires a balance of strategic leadership and hands-on delivery , with a strong focus on adoption, engagement, and behavioural change. Key Responsibilities Lead the design and delivery of integrated digital business change plans across multiple programmes and projects Develop and communicate the strategic change narrative , ensuring clarity of purpose and value across the portfolio Drive business readiness and user adoption of new digital systems, processes, and technologies Focus on the people side of change to maximise engagement and adoption outcomes Ensure consistent application of the organisation's Digital Business Change Framework Partner with HR and key stakeholders where organisational design or role changes are required Support the delivery of leader-led change experiences across transformation initiatives Operate at both strategic and delivery levels, contributing directly to hands-on execution Support continuous improvement of change methodologies, tools, and templates Maximise adoption and usage of new digital platforms and capabilities Ensure alignment of change activity across IT, OT, and Cyber transformation programmes About You We are seeking a highly experienced Business Change professional who has operated within complex, enterprise-scale digital transformation environments. Essential Experience Recognised change management certification (e.g. Prosci, CCMP or equivalent) Strong experience in large-scale digital transformation programmes Proven ability to design and deliver multi-project or portfolio-level change strategies Experience creating strategic narratives and integrated change plans Strong understanding of the people side of change, adoption, and engagement strategies Experience working across IT, OT, Cyber, or similar complex digital environments Ability to operate in both a strategic and hands-on delivery capacity Strong stakeholder management skills with experience engaging senior leaders Skills & Attributes Strong communication and storytelling capability Ability to influence and engage at all levels of an organisation Highly organised with the ability to manage multiple priorities Strong analytical and problem-solving skills Collaborative and proactive working style Comfortable working in complex, fast-paced environments Additional Information Hybrid working model with a 50/50 split between SSE locations (Aberdeen, Glasgow, Perth, Inverness) and home/office working Role is part of a major digital transformation portfolio within a critical national infrastructure environment Opportunity to shape and refine business change approaches and tools across a growing digital function Why Apply? This is a high-impact opportunity to play a key role in shaping how digital transformation is delivered and adopted across a complex enterprise environment. You will work across a diverse portfolio of programmes, helping ensure successful adoption of new digital capabilities while contributing to the development of a leading-edge business change function.
Role: Senior Operations Contracts Lead Based: Chelmsford, Maidstone or Canterbury with travel across Essex, Hertfordshire and Kent Salary: £20.80 ph hour PAYE - £26.38ph PAYE OR £26.50ph UMB - £34.00ph UMB Start Date: ASAP Duration: Temp ongoing Hours: 28 hours per week between 4 days between Monday to Friday (flexible)- Hybrid - 1 day from home Based across multiple locations with the flexibility to work from home up to two days each week. This role is responsible for services across Essex, Hertfordshire and Kent. It can be based at Chelmsford, Maidstone or Canterbury with regular travel to the other locations. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women s Centres, Estates or external visits), with a monthly visit to the Head Office in Hammersmith. Visits may also required to HMP Peterborough and HMP Bronzefield. Synopsis of duties: Hold a key role together with Director and the Head of Criminal Justice in programme and services development, including contributing to the tendering, bidding, strategy for services. Drive and develop existing and new innovative models utilising learning from services, the service users, research and policy. As part of the criminal Justice Services management team, be responsible for ensuring the implementation of the business plan for services. Develop and implement strategies to improve the effectiveness and efficiency of CJS processes. Implement quality assurance systems, and ensure that KPIs, targets and outcome measures for contract compliance, taking appropriate action to manage poor performance in your team or with the partners who we lead as necessary, ensure a high quality service while offering solutions/contingencies. Develop and implement risk management strategies to mitigate potential issues Set up systems and work with the Data Insights to improve monitoring processes and systems for data, proving the impact of the work, and ensuring feedback from service users is used to improve services Plan, lead and implement new services and new developments including proactively identifying gaps and incorporating equalities issues. Oversee and ensure casework and safeguarding is to a high quality standard and embeds best practice while ensuring the team remain motivated and risk and needs are well managed across the projects. Attend, contribute and communicate outcomes from regular strategic and operational meetings and one to one performance review meetings with funders and partners. Manage a complex workload, working independently and within a team as appropriate, and problem solve proactively to resolve issues which affect front line services and team performance. Be responsible for line management and performance management of Operation Managers, and project staff, including annual appraisals and supervision, staff training and development, and ensuring that staff are fully inducted and trained. Effectively manage change within the services and ensure best and most appropriate use of staff to support capacity issues and ensure coverage of the programme. With the management team, set, advise on and vary programme and project/pilot budgets to ensure high quality service delivery. Ensure, manage and oversee the services work within the budget, are complaint with financial regulations, policies and procedures, and meets funding and Advance requirements. Collate and check all payroll data related to programme staff, and other human resources information (such as training, sickness and so on) providing monthly returns to the HR team as required. Manage budgets, allocate resources, and monitor financial performance of services within your region within the scope of assigned budgets, meet deadlines and submit quarterly and financial reports to commissioners and key stakeholders Manage and oversee the first tier manager managing day to day financial transactions such as women centre budgets and petty cash. Develop and maintain relations with influence and network with appropriate authorities, organisations, commissioners, and partners. Develop, maintain and review protocols, agreements and contracts with partner agencies while monitoring and reviewing the project. Escalation point of contact for all safeguarding and incident that arise within the service, managing incidences in line with Safeguarding policy as applicable Ensuring through you and your team, attendance and delivery of case presentations at all external Probation meetings and being a point of contact for all key stakeholders (PDUs, probation, courts, prisons, police and community-based services) General duties Essential requirements A thorough understanding of and knowledge of the issues relating to women in the criminal justice system A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding A good knowledge and understanding of organisational systems and frameworks, line management and project management Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level Experience of developing relationships with funders/commissioners and achieving required outcomes Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact Enhanced Adult and Child DBS on the update service or dated within the last 12 months Enhanced Level 2 vetting essential Supporting Futures Consulting acts as both an employer and an agency.
Jun 24, 2026
Seasonal
Role: Senior Operations Contracts Lead Based: Chelmsford, Maidstone or Canterbury with travel across Essex, Hertfordshire and Kent Salary: £20.80 ph hour PAYE - £26.38ph PAYE OR £26.50ph UMB - £34.00ph UMB Start Date: ASAP Duration: Temp ongoing Hours: 28 hours per week between 4 days between Monday to Friday (flexible)- Hybrid - 1 day from home Based across multiple locations with the flexibility to work from home up to two days each week. This role is responsible for services across Essex, Hertfordshire and Kent. It can be based at Chelmsford, Maidstone or Canterbury with regular travel to the other locations. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women s Centres, Estates or external visits), with a monthly visit to the Head Office in Hammersmith. Visits may also required to HMP Peterborough and HMP Bronzefield. Synopsis of duties: Hold a key role together with Director and the Head of Criminal Justice in programme and services development, including contributing to the tendering, bidding, strategy for services. Drive and develop existing and new innovative models utilising learning from services, the service users, research and policy. As part of the criminal Justice Services management team, be responsible for ensuring the implementation of the business plan for services. Develop and implement strategies to improve the effectiveness and efficiency of CJS processes. Implement quality assurance systems, and ensure that KPIs, targets and outcome measures for contract compliance, taking appropriate action to manage poor performance in your team or with the partners who we lead as necessary, ensure a high quality service while offering solutions/contingencies. Develop and implement risk management strategies to mitigate potential issues Set up systems and work with the Data Insights to improve monitoring processes and systems for data, proving the impact of the work, and ensuring feedback from service users is used to improve services Plan, lead and implement new services and new developments including proactively identifying gaps and incorporating equalities issues. Oversee and ensure casework and safeguarding is to a high quality standard and embeds best practice while ensuring the team remain motivated and risk and needs are well managed across the projects. Attend, contribute and communicate outcomes from regular strategic and operational meetings and one to one performance review meetings with funders and partners. Manage a complex workload, working independently and within a team as appropriate, and problem solve proactively to resolve issues which affect front line services and team performance. Be responsible for line management and performance management of Operation Managers, and project staff, including annual appraisals and supervision, staff training and development, and ensuring that staff are fully inducted and trained. Effectively manage change within the services and ensure best and most appropriate use of staff to support capacity issues and ensure coverage of the programme. With the management team, set, advise on and vary programme and project/pilot budgets to ensure high quality service delivery. Ensure, manage and oversee the services work within the budget, are complaint with financial regulations, policies and procedures, and meets funding and Advance requirements. Collate and check all payroll data related to programme staff, and other human resources information (such as training, sickness and so on) providing monthly returns to the HR team as required. Manage budgets, allocate resources, and monitor financial performance of services within your region within the scope of assigned budgets, meet deadlines and submit quarterly and financial reports to commissioners and key stakeholders Manage and oversee the first tier manager managing day to day financial transactions such as women centre budgets and petty cash. Develop and maintain relations with influence and network with appropriate authorities, organisations, commissioners, and partners. Develop, maintain and review protocols, agreements and contracts with partner agencies while monitoring and reviewing the project. Escalation point of contact for all safeguarding and incident that arise within the service, managing incidences in line with Safeguarding policy as applicable Ensuring through you and your team, attendance and delivery of case presentations at all external Probation meetings and being a point of contact for all key stakeholders (PDUs, probation, courts, prisons, police and community-based services) General duties Essential requirements A thorough understanding of and knowledge of the issues relating to women in the criminal justice system A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding A good knowledge and understanding of organisational systems and frameworks, line management and project management Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level Experience of developing relationships with funders/commissioners and achieving required outcomes Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact Enhanced Adult and Child DBS on the update service or dated within the last 12 months Enhanced Level 2 vetting essential Supporting Futures Consulting acts as both an employer and an agency.
We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Jun 23, 2026
Full time
We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
The People Operations Manager will lead and optimise HR processes within the financial services industry, ensuring seamless operations and compliance. This role in London requires a strategic thinker with a strong understanding of HR management and operational excellence. Client Details This opportunity is with a well-established organisation in the financial services sector that has gone through a large transformation project. This is a new role that will support the people operations, managing a small team and reporting into the Rewards Manager Description Lead and manage end-to-end People Operations and payroll processes, ensuring accuracy, efficiency, and compliance. Oversee outsourced payroll (via SD Worx), acting as the internal subject matter expert and running payroll independently, escalating only complex or exceptional cases. Drive continuous improvement in HR operations, leveraging the HiBob HRIS to optimise processes and reporting. Ensure compliance with financial services regulatory requirements, including SMCR and associated HR administrative obligations. Monitor and interpret upcoming Employment Rights Act (ERA) changes and assess impacts on policies, processes, and employee experience. Lead, develop, and inspire a team of two direct reports, establishing a high-performing and collaborative function. Support the wider People Team and business stakeholders with insight, data, and operational excellence. Contribute to the ongoing evolution of the People function following recent organisational and systems transformation Profile A successful People Operations Manager should have: Proven experience across both People Operations and payroll, with the ability to operate as a strong generalist. Hands-on payroll knowledge, with the confidence to manage payroll processes end-to-end (outsourced model preferred, e.g. SD Worx). Prior experience within financial services is essential, including a strong understanding of SMCR and associated requirements. Awareness of upcoming Employment Rights Act (ERA) changes and their practical impact on HR operations. Has previous experience managing a small team Job Offer Permanent position with opportunities for growth and development. Comprehensive benefits package (details to be confirmed). Based in London, offering a vibrant and accessible location for work. Opportunity to be part of an exciting transformation This is a fantastic opportunity for a People Operations Manager to make a significant impact within the financial services industry. If you are ready to take the next step in your career, we encourage you to apply today.
Jun 23, 2026
Full time
The People Operations Manager will lead and optimise HR processes within the financial services industry, ensuring seamless operations and compliance. This role in London requires a strategic thinker with a strong understanding of HR management and operational excellence. Client Details This opportunity is with a well-established organisation in the financial services sector that has gone through a large transformation project. This is a new role that will support the people operations, managing a small team and reporting into the Rewards Manager Description Lead and manage end-to-end People Operations and payroll processes, ensuring accuracy, efficiency, and compliance. Oversee outsourced payroll (via SD Worx), acting as the internal subject matter expert and running payroll independently, escalating only complex or exceptional cases. Drive continuous improvement in HR operations, leveraging the HiBob HRIS to optimise processes and reporting. Ensure compliance with financial services regulatory requirements, including SMCR and associated HR administrative obligations. Monitor and interpret upcoming Employment Rights Act (ERA) changes and assess impacts on policies, processes, and employee experience. Lead, develop, and inspire a team of two direct reports, establishing a high-performing and collaborative function. Support the wider People Team and business stakeholders with insight, data, and operational excellence. Contribute to the ongoing evolution of the People function following recent organisational and systems transformation Profile A successful People Operations Manager should have: Proven experience across both People Operations and payroll, with the ability to operate as a strong generalist. Hands-on payroll knowledge, with the confidence to manage payroll processes end-to-end (outsourced model preferred, e.g. SD Worx). Prior experience within financial services is essential, including a strong understanding of SMCR and associated requirements. Awareness of upcoming Employment Rights Act (ERA) changes and their practical impact on HR operations. Has previous experience managing a small team Job Offer Permanent position with opportunities for growth and development. Comprehensive benefits package (details to be confirmed). Based in London, offering a vibrant and accessible location for work. Opportunity to be part of an exciting transformation This is a fantastic opportunity for a People Operations Manager to make a significant impact within the financial services industry. If you are ready to take the next step in your career, we encourage you to apply today.
Job Title: Physical Security Technical Project Manager Location: Central London (Onsite) 5 Days Salary: Competitive Type: Permanent Sector: Enterprise Job Description The Physical Security Technical Project Manager (TPM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the TPM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. Some overseas travel will be required as part of this role, supporting international project delivery and stakeholder engagement. KEY RESPONSIBILITIES: Plan & Mobilise Define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement QUALIFICATIONS: For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Proven experience delivering complex Safety & Security infrastructure projects across multiple sites or regions, including within critical infrastructure, retail, commercial, or data centre environments. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Proficient in project management tools such as Microsoft Project, Primavera, Jira, or Asana, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc. Skilled in project delivery methodologies, including Waterfall, Agile, and Hybrid approaches, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Excellent communication, leadership, and negotiation skills, with a proven ability to lead cross-functional teams, drive accountability, and resolve conflicts effectively. Strong organisational and time management abilities, capable of managing multiple concurrent workstreams while maintaining focus on detail and compliance with cross functional teams. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: Bachelor s degree in Business Administration, Engineering, Project Management, or a related technical field. A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Jun 23, 2026
Full time
Job Title: Physical Security Technical Project Manager Location: Central London (Onsite) 5 Days Salary: Competitive Type: Permanent Sector: Enterprise Job Description The Physical Security Technical Project Manager (TPM) leads the end-to-end delivery of safety and security system projects, ensuring they are completed on time, within budget, and to the highest standards. Acting as the central point of coordination, the TPM drives project planning, execution, and stakeholder engagement overseeing everything from initial scope definition to final handover. This role is critical in delivering complex technology deployments, including VMS, access control, video analytics, and integrated safety systems, across live operational environments. Some overseas travel will be required as part of this role, supporting international project delivery and stakeholder engagement. KEY RESPONSIBILITIES: Plan & Mobilise Define scope, objectives, and timelines in collaboration with stakeholders Build project plans, secure resources, and initiate delivery with aligned teams Lead Delivery Manage implementation of safety and security systems, ensuring quality and compliance (including VMS, access control, video analytics, and integrated safety systems) Coordinate internal teams, third parties, and client stakeholders across sites Control & Adapt Monitor progress, budget, risks, and quality throughout the lifecycle Handle scope changes, resource shifts, and unforeseen issues with structured change control Close & Improve Deliver successful handover with stakeholder sign-off Lead post-project reviews to capture lessons learned and drive continuous improvement QUALIFICATIONS: For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Proven experience delivering complex Safety & Security infrastructure projects across multiple sites or regions, including within critical infrastructure, retail, commercial, or data centre environments. Demonstrated experience with the design, integration, and deployment of physical security systems, including Genetec, Lenel, and other Video Management Systems (VMS). Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Proficient in project management tools such as Microsoft Project, Primavera, Jira, or Asana, and capable of producing detailed project documentation including PID s, Programmes, RAID logs, and stakeholder comms plans etc. Skilled in project delivery methodologies, including Waterfall, Agile, and Hybrid approaches, with the ability to tailor strategies to suit the safety and security programme lifecycle. Competent in risk management, quality assurance, and change control processes, particularly within security-sensitive environments. Excellent communication, leadership, and negotiation skills, with a proven ability to lead cross-functional teams, drive accountability, and resolve conflicts effectively. Strong organisational and time management abilities, capable of managing multiple concurrent workstreams while maintaining focus on detail and compliance with cross functional teams. Commitment to continuous professional development, with a passion for staying current with emerging security technologies and best practices. DESIRABLE SKILLS AND EXPERIENCE: Bachelor s degree in Business Administration, Engineering, Project Management, or a related technical field. A recognised project management certification such as PMP, PRINCE2, or APM PMQ is highly desirable. Hands-on involvement in POS integration, video analytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. Familiarity with safety system design and compliance requirements, such as emergency notification systems, mass communication platforms, and relevant H&S and life safety standards. Strong understanding of cyber-physical security risks, secure network architectures, and working alongside IT and InfoSec teams to ensure system resilience Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible for defining and governing architecture across on-premises, cloud, and hybrid environments while translating business needs into clear technical roadmaps and delivery plans. The role also carries accountability for critical systems, ensuring high availability, performance, and recoverability in a demanding operational setting. In addition, you will lead and develop a team of senior engineers, providing direction, mentoring, and performance oversight across both business-as-usual operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function. Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance, effective change control, and adherence to security and compliance standards. What you'll need to succeedTo be successful in this role, you will bring significant experience in leading technical infrastructure or cloud environments, ideally within a complex environment. You will have a strong understanding of enterprise architecture, networks, and systems integration, alongside a proven ability to translate technical concepts into business outcomes. You will demonstrate strong leadership capability, with experience managing senior engineers or technical specialists, and will be comfortable operating at both strategic and operational levels. Excellent communication, stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL. A proactive approach to continuous improvement, resilience planning, and service delivery will be key, along with the ability to operate effectively in a high-availability, high-pressure environment. What you'll get in returnIn return, you will join a forward-thinking organisation where technology underpins critical public services. You will have the opportunity to shape technical strategy, influence organisational direction, and lead the delivery of robust and resilient technology services.Salary up to 47,000 plus excellent benefits package, including generous annual leave entitlement, public sector pension, annual pay reviews, public sector discount card for several dining and leisure attractions, free on-site parking, flexible and hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 23, 2026
Full time
Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible for defining and governing architecture across on-premises, cloud, and hybrid environments while translating business needs into clear technical roadmaps and delivery plans. The role also carries accountability for critical systems, ensuring high availability, performance, and recoverability in a demanding operational setting. In addition, you will lead and develop a team of senior engineers, providing direction, mentoring, and performance oversight across both business-as-usual operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function. Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance, effective change control, and adherence to security and compliance standards. What you'll need to succeedTo be successful in this role, you will bring significant experience in leading technical infrastructure or cloud environments, ideally within a complex environment. You will have a strong understanding of enterprise architecture, networks, and systems integration, alongside a proven ability to translate technical concepts into business outcomes. You will demonstrate strong leadership capability, with experience managing senior engineers or technical specialists, and will be comfortable operating at both strategic and operational levels. Excellent communication, stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL. A proactive approach to continuous improvement, resilience planning, and service delivery will be key, along with the ability to operate effectively in a high-availability, high-pressure environment. What you'll get in returnIn return, you will join a forward-thinking organisation where technology underpins critical public services. You will have the opportunity to shape technical strategy, influence organisational direction, and lead the delivery of robust and resilient technology services.Salary up to 47,000 plus excellent benefits package, including generous annual leave entitlement, public sector pension, annual pay reviews, public sector discount card for several dining and leisure attractions, free on-site parking, flexible and hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We re looking for an experienced Account Manager to join our clients modern office-based Sales team in Poole. What you will be doing as an Account Manager: Proactively schedule and complete agreed volume of outbound customer calls per day. Making appointments for BDM ensuring that all open opportunities are completely up to date and recorded in CRM. Manage requests for quotes and follow up as required, engaging other departments to ensure accuracy of information (inc. Stock availability, delivery schedules, pricing etc). Document all customer interactions on CRM system, including calls, emails, tasks, projects, opportunities. Ensuring that information inputs are accurate and up to date. Research and understand product availability, actively engaging with category management, fulfilment and operations teams. Keep track of NPS scores, seeking customer feedback as a means to identify areas for improvement. Research and stay up to date on industry trends relating to customer group, suggest product ranges that may be of interest. Management of customer complaints in a professional and timely manner, documenting resolution steps, reporting internally and appropriately with the customer. Maintain an in-depth knowledge of customer accounts; tracking any changes in personnel, decision makers, key contacts or potential changes in business circumstances. Proficiently utilise CRM and ERP systems to highlight opportunities for account growth. Schedule customer account reviews with BDM and Sales Support. Document and follow all processes specific to customer accounts (update as required). Ensuring any special processes are clearly highlighted and adhered to Utilise company systems to draw and interrogate the data to provide customer with meaningful commentary. Follow Tower processes and procedures to support efficient and effective working with shared service functions (ie. Finance, Marketing, Procurement). Who you are You have a proactive mindset that always seeks to be one step ahead of customer needs. Your tenacity shines through in your approach to customer management, demonstrating a relentless drive to achieve the best outcomes. You excel at building solid relationships at all levels, fostering trust and collaboration. As a self-starter, you effectively manage your own workload and operate unsupervised, ensuring tasks are completed efficiently. Your communication skills are top-notch, allowing you to convey information professionally both in writing and verbally. An energetic team player, you appreciate the value of working together and supporting colleagues, contributing to a positive and productive work environment. Skills & Experience of the Account Manager: B2B or B2C Experience. Comfortable selling via phone and in virtual meetings with both existing and prospective customers. Commercial Acumen (ability to analyse and interpret data leading to additional business opportunities and wins). Appetite to develop both product and industry knowledge. Ability to build strong relationships with both customers and colleagues. Negotiation and persuasion skills to ensure win/win situations are achieved every time. What s in it for you as our Account Manager: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Cycle to Work scheme Subsidised workplace massage 'Giveback Days with food cooked onsite by the Management Team, Unlimited tuck shop snacks and Free lunch every Friday Employee assistance programme (EAP) Account Manager Poole BH12 Salary: £30,000 to £31,500 Hours: 40 hours per week - Monday to Friday
Jun 23, 2026
Full time
We re looking for an experienced Account Manager to join our clients modern office-based Sales team in Poole. What you will be doing as an Account Manager: Proactively schedule and complete agreed volume of outbound customer calls per day. Making appointments for BDM ensuring that all open opportunities are completely up to date and recorded in CRM. Manage requests for quotes and follow up as required, engaging other departments to ensure accuracy of information (inc. Stock availability, delivery schedules, pricing etc). Document all customer interactions on CRM system, including calls, emails, tasks, projects, opportunities. Ensuring that information inputs are accurate and up to date. Research and understand product availability, actively engaging with category management, fulfilment and operations teams. Keep track of NPS scores, seeking customer feedback as a means to identify areas for improvement. Research and stay up to date on industry trends relating to customer group, suggest product ranges that may be of interest. Management of customer complaints in a professional and timely manner, documenting resolution steps, reporting internally and appropriately with the customer. Maintain an in-depth knowledge of customer accounts; tracking any changes in personnel, decision makers, key contacts or potential changes in business circumstances. Proficiently utilise CRM and ERP systems to highlight opportunities for account growth. Schedule customer account reviews with BDM and Sales Support. Document and follow all processes specific to customer accounts (update as required). Ensuring any special processes are clearly highlighted and adhered to Utilise company systems to draw and interrogate the data to provide customer with meaningful commentary. Follow Tower processes and procedures to support efficient and effective working with shared service functions (ie. Finance, Marketing, Procurement). Who you are You have a proactive mindset that always seeks to be one step ahead of customer needs. Your tenacity shines through in your approach to customer management, demonstrating a relentless drive to achieve the best outcomes. You excel at building solid relationships at all levels, fostering trust and collaboration. As a self-starter, you effectively manage your own workload and operate unsupervised, ensuring tasks are completed efficiently. Your communication skills are top-notch, allowing you to convey information professionally both in writing and verbally. An energetic team player, you appreciate the value of working together and supporting colleagues, contributing to a positive and productive work environment. Skills & Experience of the Account Manager: B2B or B2C Experience. Comfortable selling via phone and in virtual meetings with both existing and prospective customers. Commercial Acumen (ability to analyse and interpret data leading to additional business opportunities and wins). Appetite to develop both product and industry knowledge. Ability to build strong relationships with both customers and colleagues. Negotiation and persuasion skills to ensure win/win situations are achieved every time. What s in it for you as our Account Manager: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Cycle to Work scheme Subsidised workplace massage 'Giveback Days with food cooked onsite by the Management Team, Unlimited tuck shop snacks and Free lunch every Friday Employee assistance programme (EAP) Account Manager Poole BH12 Salary: £30,000 to £31,500 Hours: 40 hours per week - Monday to Friday
Job Title: NPI Project Manager Location: Plymouth, Devon Salary: £50,000.00 - £52,000.00 plus bonus Contract Type: Permanent This is a full-time position, Monday Friday, 39 hours per week. Our client believes in driving innovation and excellence. There clients include some of the world s leading technology companies major players in software, hardware, and cloud computing. And specialises in enclosures, climate control systems, power distribution, and IT infrastructure for industrial and IT applications. The Opportunity We are seeking a proactive and results-driven NPI Project Manager to drive the successful introduction of new products from concept through to launch. In this pivotal role, you will manage timelines, budgets, resources, and risks, ensuring every project aligns with customer and business objectives. You ll be the crucial link between product development and our complex manufacturing environment. Key Accountabilities Lead cross-functional teams (engineering, manufacturing, supply chain, quality, sales, etc.) to deliver new products on time, within scope and budget. Develop and maintain detailed project plans, timelines, and resource allocations for all NPI activities. Drive project governance through phase-gate reviews, risk assessments, and issue resolution. Collaborate with customers, design, operations, and commercial teams to define project requirements and deliverables. Coordinate prototype builds, testing, validation, and pilot production. Track and report on project performance using KPIs and dashboards for stakeholders and senior leadership. Manage changes to project scope, schedule, and costs using robust change control processes. Ensure compliance with internal processes, industry standards, and regulatory requirements. Support transfer to production and product launch readiness, including documentation, training, and supply chain ramp-up. Key Performance Indicators Time: On-time delivery to customer expectations, aligned with internal stakeholders. Cost: Effective budget management, delivering cost-effective solutions for both company and customer. Quality: Meeting internal and customer-driven quality standards. Relationships You will build and maintain strong relationships with both internal and external stakeholders, including engineering, manufacturing, supply chain, quality, sales, customers, and suppliers. Qualifications & Experience We welcome candidates from all backgrounds. To succeed, you ll bring: Bachelor s degree in Engineering, Business Management, Project Management, or a related field. PMQ or equivalent project management certification preferred. Substantial project management experience, ideally within a manufacturing environment. Strong understanding of product development lifecycles. Proficiency in project management tools and NPI processes. SAP experience is advantageous. Excellent leadership, communication, and organisational skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities and stakeholders in a fast-paced environment. What We Value Teamwork: Collaborating effectively across diverse teams. Training: Commitment to continuous learning and development. Communication: Clear and confident communication at all levels. Recognition: Respect for diverse perspectives and contributions. What s in it for you? Opportunity to make a real impact Room for innovation and creativity Career growth and development Collaborative, supportive environment Recognition and rewards Rewards Package We re offering a salary of £50,000 - £52,000 plus bonus based on your qualifications and experience 33 days annual leave (including bank holidays) plus holiday purchasing scheme Life insurance 3 x your salary Pension contributions matched to 5% Access to our Westfield Health provision Access to our Smart Spending platform If interested, APPLY NOW! Alternatively, please send a copy of your CV to (url removed)
Jun 23, 2026
Full time
Job Title: NPI Project Manager Location: Plymouth, Devon Salary: £50,000.00 - £52,000.00 plus bonus Contract Type: Permanent This is a full-time position, Monday Friday, 39 hours per week. Our client believes in driving innovation and excellence. There clients include some of the world s leading technology companies major players in software, hardware, and cloud computing. And specialises in enclosures, climate control systems, power distribution, and IT infrastructure for industrial and IT applications. The Opportunity We are seeking a proactive and results-driven NPI Project Manager to drive the successful introduction of new products from concept through to launch. In this pivotal role, you will manage timelines, budgets, resources, and risks, ensuring every project aligns with customer and business objectives. You ll be the crucial link between product development and our complex manufacturing environment. Key Accountabilities Lead cross-functional teams (engineering, manufacturing, supply chain, quality, sales, etc.) to deliver new products on time, within scope and budget. Develop and maintain detailed project plans, timelines, and resource allocations for all NPI activities. Drive project governance through phase-gate reviews, risk assessments, and issue resolution. Collaborate with customers, design, operations, and commercial teams to define project requirements and deliverables. Coordinate prototype builds, testing, validation, and pilot production. Track and report on project performance using KPIs and dashboards for stakeholders and senior leadership. Manage changes to project scope, schedule, and costs using robust change control processes. Ensure compliance with internal processes, industry standards, and regulatory requirements. Support transfer to production and product launch readiness, including documentation, training, and supply chain ramp-up. Key Performance Indicators Time: On-time delivery to customer expectations, aligned with internal stakeholders. Cost: Effective budget management, delivering cost-effective solutions for both company and customer. Quality: Meeting internal and customer-driven quality standards. Relationships You will build and maintain strong relationships with both internal and external stakeholders, including engineering, manufacturing, supply chain, quality, sales, customers, and suppliers. Qualifications & Experience We welcome candidates from all backgrounds. To succeed, you ll bring: Bachelor s degree in Engineering, Business Management, Project Management, or a related field. PMQ or equivalent project management certification preferred. Substantial project management experience, ideally within a manufacturing environment. Strong understanding of product development lifecycles. Proficiency in project management tools and NPI processes. SAP experience is advantageous. Excellent leadership, communication, and organisational skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities and stakeholders in a fast-paced environment. What We Value Teamwork: Collaborating effectively across diverse teams. Training: Commitment to continuous learning and development. Communication: Clear and confident communication at all levels. Recognition: Respect for diverse perspectives and contributions. What s in it for you? Opportunity to make a real impact Room for innovation and creativity Career growth and development Collaborative, supportive environment Recognition and rewards Rewards Package We re offering a salary of £50,000 - £52,000 plus bonus based on your qualifications and experience 33 days annual leave (including bank holidays) plus holiday purchasing scheme Life insurance 3 x your salary Pension contributions matched to 5% Access to our Westfield Health provision Access to our Smart Spending platform If interested, APPLY NOW! Alternatively, please send a copy of your CV to (url removed)
IT Support Engineer Norwich 32,000 - 34,000 + Enhanced Pension + 36 Days Holiday + Ongoing Training & Development + Long-Term Progression Opportunities Are you an experienced IT professional with strong Microsoft and infrastructure knowledge looking to step into a leadership role where you can combine hands-on technical work with project delivery and team support? Would you like to play a key role in a growing Multi-Academy Trust, supporting schools and local communities while contributing to major digital transformation and cloud migration projects? This is an excellent opportunity to join a well-established and expanding Multi-Academy Trust based in Norwich. The Trust is committed to delivering exceptional support to its schools and has built a culture centred around professionalism, teamwork, honesty and kindness, with outstanding relationships between pupils and staff across the organisation. As the Trust continues to grow, significant investment is being made into its technology infrastructure and digital strategy. Ongoing projects include cloud migration initiatives, infrastructure improvements and the continued development of modern IT systems across the Trust's secondary and primary schools. This provides an exciting opportunity for someone who enjoys technical leadership and driving positive change. In this role, you will support the IT Services Manager while acting as the technical lead and escalation point for the wider IT team. You will provide support across approximately six to seven partner primary schools, leading on installations, infrastructure projects and strategic IT initiatives. You will also mentor and support two IT Technicians while ensuring high levels of service are delivered across the Trust. The ideal candidate will have a strong technical background gained within a senior support, infrastructure or field engineering position. You will possess excellent knowledge of Microsoft technologies, networking and hybrid cloud environments, and enjoy working collaboratively with both technical and non-technical stakeholders. Previous experience leading projects or supporting colleagues would be highly advantageous, while experience within education would be beneficial but is not essential. This role offers excellent long-term prospects within a growing organisation, alongside ongoing training and development opportunities, a generous Local Government Pension Scheme and the opportunity to make a meaningful impact on schools and local communities. The Role Support the IT Services Manager in the delivery of IT services across the Trust (Fully on site) Act as the technical lead and escalation point for the wider IT team Support approximately six to seven primary schools as part of the Trust Lead installations, infrastructure improvements and strategic IT projects Contribute to ongoing cloud migration and digital transformation initiatives Support and mentor two IT Technicians Work closely with both technical and non-technical stakeholders across the Trust Travel between partner schools as required The Person Strong technical IT background with experience in a senior support, infrastructure or field engineering role Excellent knowledge of Microsoft 365, networking and hybrid cloud technologies Experience leading projects or supporting colleagues would be highly beneficial Exposure to cloud migration or digital transformation projects would be advantageous Education sector experience desirable but not essential Strong communication skills and a customer-focused approach Full UK driving licence and willingness to travel between sites Motivated by supporting schools, students and local communities Based within a commutable distance of Norwich Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 23, 2026
Full time
IT Support Engineer Norwich 32,000 - 34,000 + Enhanced Pension + 36 Days Holiday + Ongoing Training & Development + Long-Term Progression Opportunities Are you an experienced IT professional with strong Microsoft and infrastructure knowledge looking to step into a leadership role where you can combine hands-on technical work with project delivery and team support? Would you like to play a key role in a growing Multi-Academy Trust, supporting schools and local communities while contributing to major digital transformation and cloud migration projects? This is an excellent opportunity to join a well-established and expanding Multi-Academy Trust based in Norwich. The Trust is committed to delivering exceptional support to its schools and has built a culture centred around professionalism, teamwork, honesty and kindness, with outstanding relationships between pupils and staff across the organisation. As the Trust continues to grow, significant investment is being made into its technology infrastructure and digital strategy. Ongoing projects include cloud migration initiatives, infrastructure improvements and the continued development of modern IT systems across the Trust's secondary and primary schools. This provides an exciting opportunity for someone who enjoys technical leadership and driving positive change. In this role, you will support the IT Services Manager while acting as the technical lead and escalation point for the wider IT team. You will provide support across approximately six to seven partner primary schools, leading on installations, infrastructure projects and strategic IT initiatives. You will also mentor and support two IT Technicians while ensuring high levels of service are delivered across the Trust. The ideal candidate will have a strong technical background gained within a senior support, infrastructure or field engineering position. You will possess excellent knowledge of Microsoft technologies, networking and hybrid cloud environments, and enjoy working collaboratively with both technical and non-technical stakeholders. Previous experience leading projects or supporting colleagues would be highly advantageous, while experience within education would be beneficial but is not essential. This role offers excellent long-term prospects within a growing organisation, alongside ongoing training and development opportunities, a generous Local Government Pension Scheme and the opportunity to make a meaningful impact on schools and local communities. The Role Support the IT Services Manager in the delivery of IT services across the Trust (Fully on site) Act as the technical lead and escalation point for the wider IT team Support approximately six to seven primary schools as part of the Trust Lead installations, infrastructure improvements and strategic IT projects Contribute to ongoing cloud migration and digital transformation initiatives Support and mentor two IT Technicians Work closely with both technical and non-technical stakeholders across the Trust Travel between partner schools as required The Person Strong technical IT background with experience in a senior support, infrastructure or field engineering role Excellent knowledge of Microsoft 365, networking and hybrid cloud technologies Experience leading projects or supporting colleagues would be highly beneficial Exposure to cloud migration or digital transformation projects would be advantageous Education sector experience desirable but not essential Strong communication skills and a customer-focused approach Full UK driving licence and willingness to travel between sites Motivated by supporting schools, students and local communities Based within a commutable distance of Norwich Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
MB972: Construction Foreman Location: Workington, Cumbria Salary: £45,000 - £50,000 + £5,000 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Construction Foreman on a permanent basis due to growth based at their Cumbria depot. Duties and Responsibilities: Manage, order and co-ordinate the delivery, storage and maintenance of all materials, plant and equipment on site. Assist Project Manager to deliver changes to the works directed by Client. Direct, coach and support site teams (including subcontractors) on all site-related activity to meet Contractual Obligations and achieve production targets Project Management Collaborate with the Site Management Team in the production of work programmes, and method statements. Lead regular site inspections in conjunction with appropriate management to ensure that the works are constructed correctly and safely in conformance with Codes of Practice, Method statements and risk assessments, providing reports to Senior Management and monitoring actions taken as a result. Ensure that all site employees are briefed on safe systems of work; Tool Box talks, Task Briefings and Method Statements. Collaborate with the Project Manager and HSQE Team in the development of the Project IMS Plan and implementation. Ensure that appropriate Health & /Safety plans are in place in place, regularly monitoring and reporting on Health & Safety performance and risks. Manage the close out of any Close Calls or unsafe acts/conditions observed and lead the investigation of any accidents or incidents. Work Collaboratively with the project team attending regular project meetings Assist project manager in maintain, audit & update management plans Utilise and input as required to the document control system Assist and input into learning from experience meetings Skills and Experience: Demonstrable experience working in a General Foreman, Senior Foreman, Site Supervisor, or similar leadership role within the nuclear industry. Experience delivering construction, civil engineering, infrastructure, or engineering projects on regulated nuclear sites. Strong knowledge of Health, Safety, Environmental, and Quality requirements. Experience managing subcontractors and multidisciplinary site teams. Excellent communication, leadership, and organisational skills. Ability to read and interpret construction drawings, specifications, and project documentation. CSCS Card. Full UK Driving Licence. Ability to obtain Security Clearance (SC).Desirable Current SC Clearance. SMSTS qualification. First Aid at Work qualification. MB972: Construction Foreman Location: Workington, Cumbria Salary: £45,000 - £50,000 + £5,000 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Jun 23, 2026
Full time
MB972: Construction Foreman Location: Workington, Cumbria Salary: £45,000 - £50,000 + £5,000 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Construction Foreman on a permanent basis due to growth based at their Cumbria depot. Duties and Responsibilities: Manage, order and co-ordinate the delivery, storage and maintenance of all materials, plant and equipment on site. Assist Project Manager to deliver changes to the works directed by Client. Direct, coach and support site teams (including subcontractors) on all site-related activity to meet Contractual Obligations and achieve production targets Project Management Collaborate with the Site Management Team in the production of work programmes, and method statements. Lead regular site inspections in conjunction with appropriate management to ensure that the works are constructed correctly and safely in conformance with Codes of Practice, Method statements and risk assessments, providing reports to Senior Management and monitoring actions taken as a result. Ensure that all site employees are briefed on safe systems of work; Tool Box talks, Task Briefings and Method Statements. Collaborate with the Project Manager and HSQE Team in the development of the Project IMS Plan and implementation. Ensure that appropriate Health & /Safety plans are in place in place, regularly monitoring and reporting on Health & Safety performance and risks. Manage the close out of any Close Calls or unsafe acts/conditions observed and lead the investigation of any accidents or incidents. Work Collaboratively with the project team attending regular project meetings Assist project manager in maintain, audit & update management plans Utilise and input as required to the document control system Assist and input into learning from experience meetings Skills and Experience: Demonstrable experience working in a General Foreman, Senior Foreman, Site Supervisor, or similar leadership role within the nuclear industry. Experience delivering construction, civil engineering, infrastructure, or engineering projects on regulated nuclear sites. Strong knowledge of Health, Safety, Environmental, and Quality requirements. Experience managing subcontractors and multidisciplinary site teams. Excellent communication, leadership, and organisational skills. Ability to read and interpret construction drawings, specifications, and project documentation. CSCS Card. Full UK Driving Licence. Ability to obtain Security Clearance (SC).Desirable Current SC Clearance. SMSTS qualification. First Aid at Work qualification. MB972: Construction Foreman Location: Workington, Cumbria Salary: £45,000 - £50,000 + £5,000 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
NMS Recruit Ltd t/a Russell Taylor Group
Helensburgh, Dunbartonshire
IT Analyst Garelochhead, Helensburgh Are you an IT professional with experience supporting users across a range of technical abilities? Do you enjoy troubleshooting issues and improving IT systems in a hands-on environment? Would you like a role where you can develop your infrastructure skills while contributing to a secure and resilient IT function? What's in it for you? 30,000 basic salary 30 days holiday plus bank holidays Option to buy or sell up to 5 additional days of annual leave Pension scheme with up to 15% employer contribution (7% employee contribution) Hybrid working pattern - Monday to Thursday on site, Friday working from home Opportunity to work across a varied, multi-site organisation supporting around 300 users What will you be doing? Providing day-to-day support for the organisation's IT infrastructure and end users Resolving and escalating technical issues in a timely manner Monitoring systems to ensure security measures remain effective against cyber threats Supporting the administration and maintenance of business systems and IT services Managing the ordering, configuration and deployment of end-user hardware Liaising with third-party software, hardware and support providers Maintaining technical documentation, records and recovery procedures Supporting IT projects, including coordinating implementations when required Assisting with backup management and system recovery planning Identifying and resolving potential compatibility issues across the IT environment Ensuring IT policies and change management processes are followed Where you'll be doing it You'll be joining a well-established organisation operating critical infrastructure across multiple sites throughout the UK. Working from a site close to Faslane, you'll become part of a small, friendly IT team focused on delivering reliable, secure and fit-for-purpose technology services that support the wider business. What you'll need Relevant IT qualification or demonstrable experience within an IT support or infrastructure environment Typically 1-2 years' experience in a technical IT role such as 1st/2nd Line Support, Desktop Support or Junior Systems Administration Experience supporting users with varying levels of technical knowledge Good understanding of Windows Operating Systems and Microsoft 365 applications Experience performing basic Active Directory tasks, including user creation, password resets and group membership management Knowledge of basic networking concepts, including DNS, DHCP and IP addressing Experience configuring and troubleshooting laptops and desktop devices Ability to create and maintain clear documentation and accurate records Understanding of Microsoft 365 and Azure cloud services, with a willingness to expand your knowledge Willingness to learn and support technologies including SharePoint Online, Intune/Endpoint Manager and Group Policy Comfortable working with third-party support providers Full UK driving licence, with flexibility to travel occasionally to other UK sites including overnight stays when required Ability to commute to Garelochhead within approximately 45 minutes to one hour We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jun 23, 2026
Full time
IT Analyst Garelochhead, Helensburgh Are you an IT professional with experience supporting users across a range of technical abilities? Do you enjoy troubleshooting issues and improving IT systems in a hands-on environment? Would you like a role where you can develop your infrastructure skills while contributing to a secure and resilient IT function? What's in it for you? 30,000 basic salary 30 days holiday plus bank holidays Option to buy or sell up to 5 additional days of annual leave Pension scheme with up to 15% employer contribution (7% employee contribution) Hybrid working pattern - Monday to Thursday on site, Friday working from home Opportunity to work across a varied, multi-site organisation supporting around 300 users What will you be doing? Providing day-to-day support for the organisation's IT infrastructure and end users Resolving and escalating technical issues in a timely manner Monitoring systems to ensure security measures remain effective against cyber threats Supporting the administration and maintenance of business systems and IT services Managing the ordering, configuration and deployment of end-user hardware Liaising with third-party software, hardware and support providers Maintaining technical documentation, records and recovery procedures Supporting IT projects, including coordinating implementations when required Assisting with backup management and system recovery planning Identifying and resolving potential compatibility issues across the IT environment Ensuring IT policies and change management processes are followed Where you'll be doing it You'll be joining a well-established organisation operating critical infrastructure across multiple sites throughout the UK. Working from a site close to Faslane, you'll become part of a small, friendly IT team focused on delivering reliable, secure and fit-for-purpose technology services that support the wider business. What you'll need Relevant IT qualification or demonstrable experience within an IT support or infrastructure environment Typically 1-2 years' experience in a technical IT role such as 1st/2nd Line Support, Desktop Support or Junior Systems Administration Experience supporting users with varying levels of technical knowledge Good understanding of Windows Operating Systems and Microsoft 365 applications Experience performing basic Active Directory tasks, including user creation, password resets and group membership management Knowledge of basic networking concepts, including DNS, DHCP and IP addressing Experience configuring and troubleshooting laptops and desktop devices Ability to create and maintain clear documentation and accurate records Understanding of Microsoft 365 and Azure cloud services, with a willingness to expand your knowledge Willingness to learn and support technologies including SharePoint Online, Intune/Endpoint Manager and Group Policy Comfortable working with third-party support providers Full UK driving licence, with flexibility to travel occasionally to other UK sites including overnight stays when required Ability to commute to Garelochhead within approximately 45 minutes to one hour We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Role Purpose To manage and deliver key projects that drive the transformation of services and processes across Surrey County Council's Children, Families & Lifelong Learning (CFLL) Directorate. Working closely with Programme Managers and cross-functional teams to ensure that projects are delivered on time, within budget, and in alignment with the Council's strategic transformation objectives. Oversee project planning, manage resources, and mitigate risks to ensure successful implementation of change initiatives. Drive continuous improvement and foster collaboration to contribute to enhancing the effectiveness, efficiency, and sustainability of Council services, contributing to the Council's transformation and continuous improvement initiatives. Key accountabilities 1. Oversee the end-to-end delivery of assigned projects, ensuring they are completed on time, within scope, and in line with the Council's transformation objectives. 2. Ensure project outputs support and contribute to the programme's objectives in collaboration with the Programme Manager. 3. Manage the allocation and utilisation of resources across the project, ensuring effective use of people, finances, and materials to achieve project goals. 4. Track project progress, ensuring milestones are met and providing regular updates to senior leadership and stakeholders on performance, risks, and issues. 5. Proactively identify risks and issues that may impact project delivery, implementing effective mitigation strategies to ensure projects stay on track. 6. Manage a wide range of internal and external stakeholders, ensuring their ongoing support and involvement throughout the project lifecycle. 7. Develop and maintain comprehensive project documentation, including plans, schedules, and status reports, ensuring accuracy and alignment with project goals. 8. Proactively identify opportunities for process improvements and contribute to the ongoing improvement of project management practices and methodologies, ensuring lessons learned are captured and shared for future projects. The Children's Social Care (CSC) Transformation and CFLL Savings team operates in a dynamic, agile environment, delivering strategic transformation initiatives across the council. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Project Managers work within a matrix programme team, collaborating with colleagues across the Commissioning for Transformation function. They manage and deliver key projects within CFLL, demonstrating agility and flexibility. They quickly and credibly embed themselves into new areas of work, applying their project management, strategic thinking, and leadership skills across all project management disciplines. Project Managers may lead small to medium scale projects under the oversight of a Specialist Programme Manager or Programme Manager, depending on the scale and complexity of the work. The Project Manager role demands significant effort and responsibility, overseeing the end-to-end delivery of key projects that drive the transformation of services and processes across the council. They navigate complex stakeholder landscapes, manage resources, and ensure alignment with the council's strategic transformation objectives. By applying strategic foresight and meticulous planning, they ensure projects are completed on time, within scope, and within budget. Their work fosters continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Analysis, Reporting & Documentation Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. Analyse and make recommendations for improvement or development of existing systems, processes or policy. Service Delivery Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance. Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making. Planning & Organising Plan workloads and secure resources to enable the team/s to achieve a quality service. Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery. Finance/Resource Management May assist with budget/resource/funding management in accordance with the organisation's policies and procedures. May have delegated responsibility for a budget(s). Work with others Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service. People Management May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function. Monitor and support the performance management and development of team members to ensure that individual contributions are maximised. And/Or Operate as an individual responsible for the delivery of a high level and complex service. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To be responsible for ensuring health & safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 23, 2026
Seasonal
Role Purpose To manage and deliver key projects that drive the transformation of services and processes across Surrey County Council's Children, Families & Lifelong Learning (CFLL) Directorate. Working closely with Programme Managers and cross-functional teams to ensure that projects are delivered on time, within budget, and in alignment with the Council's strategic transformation objectives. Oversee project planning, manage resources, and mitigate risks to ensure successful implementation of change initiatives. Drive continuous improvement and foster collaboration to contribute to enhancing the effectiveness, efficiency, and sustainability of Council services, contributing to the Council's transformation and continuous improvement initiatives. Key accountabilities 1. Oversee the end-to-end delivery of assigned projects, ensuring they are completed on time, within scope, and in line with the Council's transformation objectives. 2. Ensure project outputs support and contribute to the programme's objectives in collaboration with the Programme Manager. 3. Manage the allocation and utilisation of resources across the project, ensuring effective use of people, finances, and materials to achieve project goals. 4. Track project progress, ensuring milestones are met and providing regular updates to senior leadership and stakeholders on performance, risks, and issues. 5. Proactively identify risks and issues that may impact project delivery, implementing effective mitigation strategies to ensure projects stay on track. 6. Manage a wide range of internal and external stakeholders, ensuring their ongoing support and involvement throughout the project lifecycle. 7. Develop and maintain comprehensive project documentation, including plans, schedules, and status reports, ensuring accuracy and alignment with project goals. 8. Proactively identify opportunities for process improvements and contribute to the ongoing improvement of project management practices and methodologies, ensuring lessons learned are captured and shared for future projects. The Children's Social Care (CSC) Transformation and CFLL Savings team operates in a dynamic, agile environment, delivering strategic transformation initiatives across the council. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Project Managers work within a matrix programme team, collaborating with colleagues across the Commissioning for Transformation function. They manage and deliver key projects within CFLL, demonstrating agility and flexibility. They quickly and credibly embed themselves into new areas of work, applying their project management, strategic thinking, and leadership skills across all project management disciplines. Project Managers may lead small to medium scale projects under the oversight of a Specialist Programme Manager or Programme Manager, depending on the scale and complexity of the work. The Project Manager role demands significant effort and responsibility, overseeing the end-to-end delivery of key projects that drive the transformation of services and processes across the council. They navigate complex stakeholder landscapes, manage resources, and ensure alignment with the council's strategic transformation objectives. By applying strategic foresight and meticulous planning, they ensure projects are completed on time, within scope, and within budget. Their work fosters continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Analysis, Reporting & Documentation Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. Analyse and make recommendations for improvement or development of existing systems, processes or policy. Service Delivery Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance. Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making. Planning & Organising Plan workloads and secure resources to enable the team/s to achieve a quality service. Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery. Finance/Resource Management May assist with budget/resource/funding management in accordance with the organisation's policies and procedures. May have delegated responsibility for a budget(s). Work with others Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service. People Management May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function. Monitor and support the performance management and development of team members to ensure that individual contributions are maximised. And/Or Operate as an individual responsible for the delivery of a high level and complex service. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To be responsible for ensuring health & safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! The Company Our client is a specialist IT Infrastructure and Support Services provider with over 25 years of experience in the industry. They are an Employee Ownership Trust and a growing company, proud winners of a Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Our client actively encourages progression for their colleagues, offering opportunities across other teams and departments. Join a friendly company where a great team and a positive culture await you.
Jun 23, 2026
Full time
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! The Company Our client is a specialist IT Infrastructure and Support Services provider with over 25 years of experience in the industry. They are an Employee Ownership Trust and a growing company, proud winners of a Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Our client actively encourages progression for their colleagues, offering opportunities across other teams and departments. Join a friendly company where a great team and a positive culture await you.
Job Advertisement: People Business Partner Location: City of Wolverhampton Contract Type: Interim approx. 6 months Working Pattern: Full Time Grade: 9 Directorate: People and Change Are you passionate about driving organisational success through effective people management? Do you possess the skills to foster a positive workplace culture? If so, we want YOU to join our team as a People Business Partner! About the Role: As a key strategic interface between People Services and assigned directorates, you'll play a vital role in shaping our people strategies. You will work collaboratively with stakeholders to ensure that our HR solutions exceed expectations and support the Council's objectives. Your Responsibilities Will Include: Providing high-level support and coaching to Senior Managers and Leaders, ensuring they have the right tools to succeed. Collaborating with the People Services Leadership Team to design and implement innovative HR solutions. Utilising data analytics to drive decision-making, improve performance, and enhance employee engagement. Leading negotiations and discussions with Trade Unions using evidence-based information. Monitoring and managing HR systems and operational functions to ensure top performance. What We're Looking For: A postgraduate qualification in HR Management or equivalent substantial work experience. Chartered Membership of CIPD and evidence of continuous professional development. Strong leadership skills, with the ability to inspire and motivate teams. Excellent communication, negotiation, and analytical skills. A track record of managing change effectively, with a focus on strategic HR solutions. Key Skills: HR Management People Solutions Data Analytics Coaching and Mentoring Change Management Performance Management Employee Engagement Policy Development Project Management Why Join Us? At our organisation, we believe in creating a workplace that champions diversity, equity, and inclusion. By joining our team, you will have the opportunity to: Make a real impact in the public sector. Collaborate with passionate professionals dedicated to excellence. Participate in continuous professional development and training. Help shape a culture of engagement and high performance. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 23, 2026
Contractor
Job Advertisement: People Business Partner Location: City of Wolverhampton Contract Type: Interim approx. 6 months Working Pattern: Full Time Grade: 9 Directorate: People and Change Are you passionate about driving organisational success through effective people management? Do you possess the skills to foster a positive workplace culture? If so, we want YOU to join our team as a People Business Partner! About the Role: As a key strategic interface between People Services and assigned directorates, you'll play a vital role in shaping our people strategies. You will work collaboratively with stakeholders to ensure that our HR solutions exceed expectations and support the Council's objectives. Your Responsibilities Will Include: Providing high-level support and coaching to Senior Managers and Leaders, ensuring they have the right tools to succeed. Collaborating with the People Services Leadership Team to design and implement innovative HR solutions. Utilising data analytics to drive decision-making, improve performance, and enhance employee engagement. Leading negotiations and discussions with Trade Unions using evidence-based information. Monitoring and managing HR systems and operational functions to ensure top performance. What We're Looking For: A postgraduate qualification in HR Management or equivalent substantial work experience. Chartered Membership of CIPD and evidence of continuous professional development. Strong leadership skills, with the ability to inspire and motivate teams. Excellent communication, negotiation, and analytical skills. A track record of managing change effectively, with a focus on strategic HR solutions. Key Skills: HR Management People Solutions Data Analytics Coaching and Mentoring Change Management Performance Management Employee Engagement Policy Development Project Management Why Join Us? At our organisation, we believe in creating a workplace that champions diversity, equity, and inclusion. By joining our team, you will have the opportunity to: Make a real impact in the public sector. Collaborate with passionate professionals dedicated to excellence. Participate in continuous professional development and training. Help shape a culture of engagement and high performance. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
