7675 jobs found

Customer Relationship Manager (CRM Manager) About the role Our client is looking for a proactive and customer-focused Customer Relationship Manager to join the Care and Resolution team in Halifax. In this role, you'll act as the main point of contact for customers, taking ownership of complex or high-impact issues and ensuring a smooth, professional experience from start to finish. You'll play a key role in strengthening relationships, improving customer experience, and supporting retention and renewal across the business. Key Responsibilities Act as the main contact for customers, managing complex issues from start to finish Coordinate with different teams to resolve customer problems efficiently Keep customers updated and build strong, trusting relationships Identify root causes of issues and help improve processes to prevent repeats Support customer retention and renewal by understanding needs and risks Ensure accurate records and high standards of communication Key Experience & Skills Experience in customer relationship, account management, or support roles Strong communication skills, both written and verbal Ability to manage complex situations and make sound decisions Good organisation and attention to detail Able to work across teams and influence others Familiarity with CRM systems and problem-solving approaches This role offers an excellent opportunity for someone looking to step into a position where they can take the next step in a leadership role, develop, and make a meaningful impact on both customer experience and business outcomes within a collaborative, customer-focused environment. The position is Monday to Friday, 8:30am - 5:00pm, offering great hybrid flexibility, with a salary of up to 32,000. If you're interested in learning more about this exciting opportunity, please apply today for further details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Technical Lead Position Description At CGI, we deliver secure, scalable digital services that support some of the UK's most important public sector organisations. As a Technical Lead within one of our key UK Government programmes, you'll help shape the future of justice services by leading engineering excellence across multiple product teams delivering high-impact digital platforms. You'll work at the intersection of modern cloud engineering, large-scale service transformation, and emerging AI-enabled capabilities, helping teams build resilient, secure, and user-focused solutions in a highly regulated environment. This is an opportunity to influence technical strategy, mentor talented engineers, and drive innovation while contributing to services that make a real difference to citizens nationwide. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will provide senior technical leadership across multiple product teams delivering complex digital services within our one of our client's key domains. You'll support and mentor Technical Leads and engineering teams, ensuring solutions are delivered using strong engineering practices, secure development standards, and modern DevOps approaches. Working closely with architects, product managers, and delivery leaders, you'll help translate strategic architectural direction into practical, scalable technical delivery. You'll also play an important role in identifying and introducing AI-enabled capabilities and AI-assisted engineering practices that improve productivity, quality, and operational efficiency. Alongside technical leadership responsibilities, you'll foster collaboration, continuous improvement, and engineering excellence across the wider programme. Key responsibilities • Lead & Mentor Technical Leads and engineering teams across multiple product areas • Guide & Review complex technical implementations, engineering standards, and delivery quality • Collaborate & Align with architects, delivery managers, and product teams on technical direction • Drive & Support modern engineering practices including DevOps, CI/CD, and secure development • Identify & Enable opportunities for AI-assisted engineering and AI-enabled service capabilities • Support & Improve cloud-native solutions across Azure, Kubernetes, and distributed systems • Manage & Mitigate technical risks, dependencies, and cross-team challenges • Foster & Develop high-performing engineering teams through coaching and collaboration • Contribute & Support proof-of-concept initiatives, technical investigations, and innovation activities Required qualifications to be successful in this role To succeed in this role, you'll bring significant experience leading engineering teams within complex digital delivery environments. You should have strong hands-on technical expertise, a collaborative leadership style, and experience supporting large-scale cloud-based platforms. Experience with modern software engineering practices, distributed systems, and emerging AI-enabled technologies will be highly valuable. Essential qualifications • Significant experience leading software engineering teams and Technical Leads • Strong programming expertise in Java, Angular, Node.js, and Express.js • Experience designing and supporting distributed systems and microservices architectures • Strong knowledge of Azure cloud technologies including AKS, Azure Service Bus, and Application Insights • Experience with PostgreSQL and modern data-driven application development • Strong understanding of DevOps, CI/CD pipelines, Git, Jenkins, and Terraform • Ability to review, challenge, and guide complex technical implementations • Experience working within highly regulated or public sector environments • Strong stakeholder engagement, communication, and mentoring skills • Familiarity with AI-assisted engineering tools or AI-enabled software capabilities desirable • Understanding of responsible AI principles and governance considerations desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Product Management Lead (B2B SaaS) London / WFH to £110k Do you have expertise with Product Management processes? You could be progressing your career in an impactful role at a market leading FinTech company that provides a highly functional suite of software products to support post-trade processing for clients including most of the financial institutions across the globe, processing around $3 trillion per day in securities lending. As the Product Management Lead you will be the operational backbone of the Product team. This role is a force multiplier: you will own and enforce the Product Delivery Lifecycle (PDLC), build the metrics layer that drives accountability and predictability and spearhead AI adoption across product workflows, enabling every Product Manager to operate at a higher standard, faster. Location / WFH: You'll join colleagues in the City based office, with flexibility to work from home twice a week. About you: You have a Product Manager background and strong experience in Product Operations with a track record of improving delivery predictability and quality through effective product processes You have experience within a B2B SaaS environment You have hands-on experience with frameworks such as WSJF, RICE or similar You have strong analytical skills, with experience of defining KPIs, building dashboards and using delivery metrics to drive continuous improvement You have a good knowledge of Agile methodologies including backlog management, Sprint planning and iterative delivery You have experience of using AI tools such as GitHub Copilot, ChatGPT or Claude to improve processes and workflows You have advanced communication and stakeholder management skills What's in it for you: As a Product Management Lead (B2B SaaS) you will earn a competitive package: Salary to £110k Bonus 25 days holiday 5% pension contribution Life Assurance Private Medical Insurance, Eyecare Employee Assistance Programme (including 24/7 GP, mental health support, financial and legal advice) Cycle to Work scheme Apply now to find out more about this Product Management Lead (B2B SaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Maintenance Manager required by a Housing Association in Omagh Your new company The services of Hays have been retained by our client, Rural Housing Association, to recruit a Maintenance Manager on a fixed term contract for a period of 15 months to cover a period of maternity leave. Your new role Reporting to the Development and Property Assets Director, you will be responsible for the delivery of a customer-focussed, cost-effective response and planned maintenance service to Association tenants. You will: • Manage, develop, and motivate employees to deliver objectives in line with KPIs to drive a high-performance culture to ensure high quality standards, consistency of approach and compliance in all procedures.• Continuously monitor and report on the performance of the maintenance service and implement improvement plans as and when required.• Monitor the progress of all maintenance work (Response, Planned and Cyclical) and ensure projects are undertaken in accordance with Health and Safety legislation.• Monitor and report on the performance of contractors, checking tenant satisfaction for all works (planned, cyclical, adaptations or response) completion times against the Association's Performance Standards and Targets.• Seek to ensure all complaints are actioned and resolved in line with the Associations Complaints Policy.• Oversee that all Response repair requests are processed and completed with proper response times, in line with the Association's Measured Term Contract.• Achieve the Association's Key Performance Indicators and targets in relation to response repairs, change of tenancy repairs, adaptations, void management, servicing, pre- and post-inspections, invoice payments etc.• Oversee the agreed planned cyclical maintenance programme to ensure completion within relevant timescales and standards.• Ensure adaptations are completed in accordance with the procedures detailed in the DFC Housing Association Guide• Work with colleagues to ensure the completion of a void inspection schedule of works required for the re-let of void properties in line with the association's Void Management Policy. What you'll need to succeed To be considered for this role, you must possess: A relevant third level qualification.5+ years of Property Management experience with at least 2 of those at a supervisory level.A proven track record in formulating and delivering programmes to performance targets, budget and achieving high levels of customer satisfaction.Strong proven procurement and contract management experience relating to the delivery of work programmes.Knowledge and experience of managing Measured Term Contracts and proven track record of delivery.Strong project management skills and proven track record of delivery.The ability to build and manage collaborative relationships with a range of stakeholders.Proven success in managing contractors, consultants, suppliers and budgets. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with responsibility for the development and delivery of the planned and response maintenance service. Alongside the basic salary, Rural Housing offers a range of benefits to employees, including hybrid working, a great pension scheme (15.5% employer contribution), excellent supported learning/development opportunities, a paid health care plan which can provide help with dental, optician and medical costs and an EV Car and Cycle to Work scheme. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.

Senior Bid Manager Position Description At CGI, we partner with UK Government departments to deliver complex, high-impact programmes that drive transformation, innovation, and operational excellence. As a Senior Bid Manager, you'll play a critical role in shaping and delivering proposals that support strategic client objectives across a dynamic and fast-paced government account. Working closely with technical teams, stakeholders, and customers, you'll coordinate the development of commercially sound, high-quality proposals that enable successful programme delivery and long-term client success. This is an opportunity to work on nationally significant initiatives while developing your expertise within a collaborative environment that values accountability, creativity, and continuous professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of our programmes, you will need to hold UK Security Clearance and be willing to undergo SC Enhanced clearance. This is a hybrid role with occasional travel to London every few months. Your future duties and responsibilities In this role, you will lead the end-to-end management of proposals and business changes across a major government programme, ensuring high-quality, commercially viable solutions are delivered within agreed timelines. You'll work closely with internal delivery teams, subcontractors, and external stakeholders to gather requirements, shape solutions, and coordinate proposal development from initial request through to customer approval. You'll take ownership of multiple concurrent proposals, balancing priorities while proactively managing risks, dependencies, budgets, and stakeholder expectations. Working collaboratively across the wider account, you'll help drive continuous improvement in proposal delivery processes while contributing strategic insight and commercial awareness to support successful client outcomes. Key responsibilities: • Lead & Manage proposal development activities from initiation through to customer sign-off • Coordinate & Collaborate with internal teams, subcontractors, and client stakeholders • Develop & Shape commercially sound proposals, pricing models, timelines, and delivery plans • Gather & Clarify requirements to support solution development and scope definition • Drive & Support internal Step reviews and governance processes • Manage & Prioritise multiple proposals simultaneously within fast-paced delivery environments • Monitor & Control proposal budgets, effort tracking, and resource coordination • Communicate & Present proposal documentation clearly and effectively to stakeholders • Identify & Resolve proposal risks, dependencies, and delivery challenges proactively Required qualifications to be successful in this role To succeed in this role, you should have strong experience managing bids, proposals, or business change activities within complex government or secure environments. You'll bring excellent stakeholder management, commercial awareness, and organisational skills, alongside the ability to coordinate multiple workstreams and communicate effectively across technical and non-technical teams. Experience working within CGI Step processes and secure delivery environments is highly desirable. Essential qualifications and experience: • Proven experience in Bid Management, Proposal Management, or Business Change delivery • Strong understanding of SSDM development • Experience developing SDMs and managing proposal documentation • Ability to shape commercially viable solutions and proposals • Strong stakeholder engagement and interpersonal skills • Experience managing multiple concurrent proposals and changing priorities • Commercial awareness and understanding of budgeting, effort tracking, and timesheet management • Ability to proactively identify and resolve proposal delivery challenges • Strong written and verbal communication skills • Understanding of change SLAs and client expectation management Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

ARC Group Norwich are looking for a motivated, ambitious and sales-driven Sector Manager to join our growing Norwich office. You will be experienced in sales plus, recruitment experience would be beneficial full training will be provided. We re looking for someone with confidence, drive, and the determination to consistently pick up the phone, build relationships, and generate new business opportunities. This is a fast-paced role focused heavily on sales, business development, and client management. You ll be responsible for developing new business across the region, maintaining strong client relationships, filling bookings, and becoming a trusted point of contact within the transport and logistics sector. If you re target-driven, organised, proactive, and enjoy working in a busy environment where results are rewarded, this could be the perfect opportunity for you. What the role involves: Resonsible for the day to day running of the desk Developing new business opportunities across the region Making high volumes of outbound sales calls Arranging and attending client meetings and site visits weekly Building and maintaining strong client relationships Filling bookings across multiple regions Managing client accounts and daily requirements Working closely with HGV drivers and clients on a daily basis Reporting weekly figures and activity back to management Participating in an on-call rota What we re looking for: Confident and motivated salesperson Someone who is not afraid to pick up the phone and consistently make sales calls Strong communication and relationship-building skills Highly organised with excellent time management Self-motivated and target-driven A proactive problem solver with a sense of urgency Professional and confident when attending meetings and client visits Full UK driving licence preferred What we offer: Competitive salary of £32,750 £37,000 depending on experience and responsibility Car allowance depending on level Monthly desk commission after qualifying period Full training and ongoing development Career progression opportunities Supportive and energetic team environment Pension scheme Company events and incentives 20 days holiday including bank holidays This is an excellent opportunity for someone looking to build a successful long-term career in recruitment and sales within a growing and rewarding industry. To apply, send your CV today. ARC GROUP A focus on recruitment, a passion for people.

Product Owner - Security Cleared (SC), Transformation, Jira, Azure DevOps Up to £550 per day (Inside IR35) London/Hybrid (Up to 3 days per week onsite) Occasional travel to other UK Sites may be required. My client is a large International Consultancy who require a Product Owner/Product Manager with Active Security Clearance (SC) and experience of large-scale transformation programmes along with a strong personality to challenge key stakeholders across the business, working closely with a high- profile end customer. Key Requirements: Active Security Clearance (SC) Proven experience as a Product Owner/Product Manager with specific experience of working on of large-scale transformation programmes in large public sector/government organisations Backlog governance, prioritisation, and dependency management Working knowledge of Epic-to-feature-to-story decomposition Demonstrable Agile delivery across complex, multi-team environments Strong backlog health management Experience with Jira and Azure DevOps Ability to translate and execute strategic objectives into executable delivery plans Experience with Operating Model transformation Governance & Assurance expertise through supporting Programme Boards, Change Authorities, and senior governance forums Experience of facilitating workshops and stakeholder discovery sessions Excellent stakeholder management skills Exceptional communication skills Flexible approach to hybrid working (and occasional travel to other sites) Nice to have: Immediate availability Previous experience of operating across large, complex, federated organisations Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

A well-established specialist contractor within the building envelope sector is seeking an experienced Contracts Manager to oversee the successful delivery of roofing, cladding and rainscreen façade projects across the UK. This is an excellent opportunity for an ambitious and commercially aware Contracts Manager to join a growing business delivering both new build and refurbishment schemes across a variety of sectors including commercial, industrial, residential, education and healthcare. Reporting to the Operations Director, you will take full responsibility for managing multiple projects from pre-start through to completion, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. You will work closely with clients, site teams, subcontractors, designers and commercial departments to ensure projects are delivered efficiently while maintaining strong client relationships. Responsibilities: Manage multiple roofing, cladding and rainscreen projects simultaneously. Oversee project delivery from contract award through to practical completion. Develop and monitor project programmes and resource requirements. Manage site teams, subcontractors and supply chain partners. Ensure projects are delivered safely and in line with all health and safety requirements. Attend client meetings, progress meetings and site reviews. Monitor project performance, costs and programme milestones. Work closely with commercial teams regarding variations, valuations and project profitability. Support procurement activities and material scheduling. Ensure quality standards are maintained throughout project delivery. Develop and maintain strong relationships with clients, consultants and stakeholders. Requirements: Proven experience as a Contracts Manager within the roofing, cladding or façade sector. Strong knowledge of roof refurbishment projects. Experience delivering new build roofing schemes. Demonstrable experience managing cladding and rainscreen façade projects. Good understanding of construction contracts and project delivery. Strong commercial awareness and programme management skills. Excellent communication and client-facing abilities. Ability to manage multiple projects and priorities effectively. Desirable Experience: Composite cladding systems Rainscreen façade systems Standing seam roofing Built-up roofing systems SFS framing systems Recladding and remediation projects Main contractor and specialist contractor environments What's on Offer Competitive salary and benefits package Long-term career progression opportunities Diverse portfolio of high-profile projects Supportive and collaborative working environment Opportunity to play a key role in a growing business For a confidential discussion or to apply, please get in touch. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

GTM Product Marketing Manager - Manchester (Hybrid) - circa £60-70K plus Bonus My client is a Financial software business and are growing fast! Targeting Public and Private Sector (typically SME to Large Enterprise) - where they win the hearts with their seamless solutions of Finance Decision makers This is not only a band new role, but a pivotal one. They key around this role is launch, GTM, proposition, working collaboratively with the Rev Ops and Commercial functions - the key is around upsell and cross selling opportunities. You'll be the commercial bridge between product, marketing and sale - you'll turn product capabilities into compelling market storytelling, positioning and sales enablement that will win further business. You'll play a key role in shaping how our products are understood by the market, supporting go-to-market launches, and equipping our commercial teams with the tools and messaging they need to succeed. You'll be part of a lean team, where AI plays a critical role in not only working more efficiently but accelerating research, sharpening messaging, improve output and continuously find smarter ways of working. Key Responsibilities Develop and maintain messaging and positioning across ICPs, verticals and use cases Translate complex treasury and payments capabilities into clear, compelling value propositions Create and maintain sales enablement materials including pitch decks, battlecards, personas and objection handling guides Support sales teams with training on positioning, messaging and go-to-market plays Own competitive intelligence and market positioning frameworks Lead go-to-market execution and product launch activity in partnership with wider marketing teams Monitor market trends, customer needs and competitive movements to inform commercial strategy Skills, Knowledge & Expertise 5+ years' experience in Product Marketing, GTM or a related B2B SaaS role (fintech, payments or financial infrastructure a bonus) Proven experience developing messaging and positioning strategies end-to-end Strong sales enablement experience, creating assets that drive commercial impact Experience working in a sales-led, enterprise B2B environment with longer sales cycles Excellent written and verbal communication skills with the ability to tailor messaging to different audiences Analytical mindset with experience using market insights, win/loss analysis and pipeline data to inform strategy Experience using AI tools such as Claude or ChatGPT within a marketing or GTM environment *Rates depend on experience and client requirements

About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups. Location Requirement This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with stakeholders and delivery teams. Key Responsibilities Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders. Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing. Assess how current platform capabilities meet the needs of primary users. Identify gaps, challenges, and opportunities to improve the user experience and platform functionality. Analyse and synthesise research findings into clear insights and actionable recommendations. Develop and maintain a research plan to support future phases of platform development. Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem. Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development. Skills and Experience Proven experience conducting user research within digital product or service environments. Strong experience with qualitative research methods, including interviews, usability testing, and workshops. Ability to analyse research data and translate insights into practical recommendations. Experience working with multi-disciplinary teams, including product managers, designers, and analysts. Strong stakeholder engagement and communication skills. Experience working in complex or public sector environments is desirable. Familiarity with user-centred design principles and best practices. Deliverables User research plan and research framework. Stakeholder and user insight reports. Identification of gaps and improvement opportunities within the platform. Recommendations to improve user experience and platform functionality. Strategy for engaging additional user groups in future phases. Diversity & Inclusion At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.

Senior Service Manager (ITIL SC Clearance) Preston / WFH to £80k Are you a tech savvy, delivery focused Service Manager with MSP experience? You could be progressing your career at a growing software and technology consultancy. As a Senior Service Manager you lead the development and continuous improvement of ITIL practices across a growing managed services environment, ensuring effective governance, operational control and service quality. Collaborating with technical, service delivery and customer facing teams, you will drive adoption of best practices across Incident, Problem, Change, Service Request, Knowledge, Asset and Service Level Management. You will use data, customer feedback, and operational insights to identify improvement opportunities, leveraging automation, AI and service management tooling to enhance efficiency, scalability and customer experience. The role requires strong stakeholder engagement, leadership of service reviews and governance forums and the ability to embed practical, outcome-focused processes that improve performance, reduce risk and support continual service improvement. Location / WFH: You can work from home in a flexible model, also meeting with colleagues in the Preston office and travelling to clients sites across the UK as and when needed. About you: You have experience in an IT Service Management roles within a Managed Services Provider, technology services organisation or complex enterprise IT environment You have a strong practical knowledge of ITIL 4, with deeper expertise in several core practices such as Change Management, Problem Management, Major Incident Management, Continual Improvement, Service Level Management, Knowledge Management, Service Request Management, IT Asset Management, Service Configuration Management, Measurement and Reporting or Monitoring and Event Management You have experience improving service management maturity in an organisation where processes, behaviours, tooling and governance are still developing You're a skilled facilitator, with the ability to lead governance forums, incident bridges, problem reviews, service improvement forums and cross-functional working groups You have advanced stakeholder management skills with the ability to influence teams across the organisation You hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus) What's in it for you: Salary to £80k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Senior Service Manager (ITIL SC Clearance) opportunity.

Contract Manager/Commercial Manager/Contract Lead/Legal/Contracts/Contract Management/Contract Law/Supplier Management/Supply Chain/Drafting Contracts/Tenders/Frameworks/Budgeting/Cost Evaluation/6 month contract/based Ashford, Kent - 3 days per week onsite/£500-600 per day Inside IR35. Ashford, Kent (3 days onsite/2 days remote) 6-Month Contract £500 - £600 per day (Inside IR35) We are currently recruiting for an experienced Contract Manager/Commercial Manager to join one of our leading clients on an initial 6-month contract. This is an excellent opportunity for a commercially focused professional with strong expertise in contract management, supplier relationship management, and commercial negotiations. You will play a key role in ensuring robust contractual arrangements are in place across the supply chain, enabling suppliers to deliver critical operational requirements while mitigating commercial and contractual risk. The Role You will be responsible for managing a portfolio of complex operational contracts, developing effective contracting strategies, and ensuring the organisation achieves value for money through strong supplier and commercial management practices. Working closely with stakeholders, suppliers, and the wider Contract Management Team, you will act as a trusted commercial adviser, supporting business objectives through effective contract governance, supplier performance management, and risk mitigation. Key Responsibilities Lead the development, negotiation, and drafting of complex, business-critical contracts. Manage a portfolio of high-value and strategically important contracts throughout their life cycle. Act as the lead commercial representative for spot tenders, procurement exercises, and framework awards. Provide commercial assurance on contract terms, pricing structures, and cost evaluations. Support budgeting, forecasting, and cost control activities. Lead supplier performance reviews, ensuring delivery against agreed KPIs and SLAs. Provide expert advice and guidance on complex contractual and commercial matters. Identify and resolve contractual discrepancies and disputes. Lead the resolution of commercial, contractual, and supplier performance issues. Develop and implement risk mitigation strategies to minimise business exposure. Review, challenge, and improve existing contract management processes and procedures. Coach and mentor colleagues, sharing best practice across the wider team. Skills & Experience Extensive experience in contract management, commercial management, and supplier relationship management. Strong knowledge and practical application of contract law and commercial principles. Experience managing complex contracts within a regulated or large-scale operational environment. Proven ability to negotiate commercial agreements and manage supplier performance. Experience using Contract Management Systems (CMS) and invoicing/payment platforms. Strong commercial acumen with a solid understanding of supply chain management. Experience undertaking cost analysis, programme evaluations, and negotiating compensation events. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Strong analytical skills and the ability to prepare and present concise, insightful reports. Desirable Experience operating within complex procurement or framework-based environments. Professional qualifications in Commercial Management, Procurement, Contract Management, or a related discipline would be advantageous.

Our client is a leading multidisciplinary consultancy delivering commercial, project management and advisory services across infrastructure, energy, regeneration and the built environment. Combining technical expertise with strategic insight, they support the successful delivery of complex programmes and capital projects throughout the UK. With a strong reputation for commercial excellence and a growing presence across major infrastructure and energy sectors, they work alongside some of the country's most prominent asset owners and delivery partners to drive project success from inception through to completion. The Role As a result of continued expansion within their Infrastructure & Energy team, our client is seeking an experienced Associate Director (Commercial) to support the delivery of critical infrastructure programmes across North Wales and the North West. This position offers the opportunity to play a key role on large-scale energy infrastructure projects that are fundamental to strengthening the UK's power network and supporting the transition to a low-carbon future. Working within complex NEC contract environments, you will provide commercial leadership across multiple project stages, ensuring effective cost control, risk management and contractual compliance. Key Responsibilities Lead the commercial delivery of major infrastructure and energy projects from a client-side perspective Manage NEC contracts, including compensation events, change management and early warning processes Produce and review cost reports, forecasts, valuations and commercial performance data Monitor project budgets and identify commercial risks and opportunities Support procurement activities and contract administration throughout the project lifecycle Build effective relationships with clients, contractors, consultants and key stakeholders Ensure robust commercial governance and adherence to contractual obligations Contribute to the successful delivery of nationally significant infrastructure programmes About You Demonstrable experience in a Commercial Manager or Associate Director role Background delivering infrastructure, utilities, power, energy or major capital projects Strong understanding and practical application of NEC contracts Proven ability to manage commercial risk and drive project performance Excellent communication, negotiation and stakeholder management skills Degree qualified in Quantity Surveying, Commercial Management or a related discipline MRICS or equivalent professional accreditation is advantageous What's on Offer Involvement in nationally important and energy infrastructure programmes The opportunity to work on projects that contribute directly to the UK's net-zero ambitions Hybrid working arrangements and flexible working practices Clear opportunities for career progression within a growing consultancy environment Supportive and collaborative team culture Competitive salary and comprehensive benefits package Apply Now If you're an experienced commercial professional looking to take the lead on major infrastructure and energy schemes while advancing your career within a growing consultancy, we'd be pleased to hear from you. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDH

Project Manager (DV Security Clearance) Position Description At CGI, we help shape the future of critical national security and defence programmes through innovative technology, trusted partnerships, and high-performing teams. We are looking for a DV Cleared Project Manager (Senior Consultant) to lead the successful delivery of complex workstreams supporting a Site Reliability Engineering function within a highly secure environment. In this role, you will play a key part in driving delivery excellence, enabling collaboration across technical and business teams, and ensuring impactful outcomes for our clients. You will have the opportunity to take ownership of delivery, contribute fresh ideas, and develop your career within a supportive and inclusive organisation committed to making a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. The role is expected to be based on client site 5 days per week. Your future duties and responsibilities In this role, you will lead the planning, coordination, governance, and delivery of multiple workstreams supporting a Site Reliability Engineering capability operating across several product teams. You will work closely with technical specialists, product owners, programme leadership, and client stakeholders to ensure delivery objectives are achieved, risks are managed effectively, and priorities remain aligned with business outcomes. You will be trusted to drive delivery momentum, introduce continuous improvements to ways of working, and provide clear governance and reporting across a complex and highly secure environment. Working as part of a collaborative team, you will help create the conditions for successful delivery while supporting innovation, accountability, and operational excellence. Key responsibilities: Lead & Coordinate delivery across multiple SRE and product teams Develop & Maintain project plans, roadmaps, milestones, and reporting artefacts Facilitate & Drive agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement Manage & Mitigate delivery risks, issues, assumptions, dependencies, and escalations Engage & Influence technical teams, stakeholders, and programme leadership Monitor & Report delivery performance through dashboards, governance packs, and executive reporting Optimise & Improve delivery processes, governance frameworks, and operating models Support & Enable resource planning, capacity management, forecasting, and prioritisation Manage & Track project budgets, financial forecasts, and planning activities Maintain & Enhance Jira boards, Confluence documentation, and management information reporting Ensure & Uphold governance, compliance, and delivery standards within a secure environment Required qualifications to be successful in this role To succeed in this role, you will bring proven experience delivering complex technology projects and programmes within secure government, defence, intelligence, or national security environments. You will combine strong project management expertise with agile delivery knowledge, excellent stakeholder engagement skills, and the ability to coordinate multiple teams and priorities while maintaining governance and delivery excellence. Essential qualifications and experience: Active DV (Developed Vetting) Security Clearance Proven experience delivering complex technology programmes and projects as a Project Manager Strong experience working within defence, intelligence, government, or national security environments Excellent knowledge of Agile, Scrum, and hybrid delivery methodologies Demonstrable experience managing cross-functional technical teams and stakeholders Strong capability in risk, dependency, issue, and governance management Experience using Jira, Confluence, and delivery reporting tools Excellent communication, presentation, and stakeholder management skills Strong organisational skills with the ability to drive accountability and delivery across multiple workstreams Desirable experience: Experience supporting SRE, DevOps, Cloud, Platform Engineering, or Infrastructure teams Knowledge of IT Service Management and operational delivery practices Experience managing project budgets, forecasting, and resource planning Familiarity with government delivery frameworks and secure delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Assistant site manager - Main contractor - SE London £to 50k - Permanent role Your new company An established SE London-based main contractor are looking to appoint an ambitious Assistant Site Manager to join its construction team. The initial projects are facade remediation schemes in South East London, focused on the replacement of defective cladding. Future schemes will include new-build residential and commercial projects.This is an immediate requirement and represents an excellent long-term career opportunity for an Assistant Site Manager who wants to develop their skills, gain greater responsibility, and progress into managing more complex construction projects in the future. Your new role You will support the day-to-day delivery of a facade remediation scheme in Lewisham, ensuring works are completed safely, on programme, and to a high standard. The project is programmed to last for approx 6 months with a larger, more complex 18-month scheme to follow. Whilst the project will be fairly basic in regard to the number of people/subbies on site, the role demands a high level of process management, client liaison and recording of works due to the sensitive nature and importance of the project. For the right individual, this is a genuine opportunity to step up and manage a smaller scheme of your own, with full support from a visiting Contracts Manager. Key responsibilities include: - site management across a small scheme - cladding and facade remediation works - Overseeing subcontractors, labour and site activities - Ensuring health & safety compliance at all times - Supporting programme, quality control and snagging - Liaising with the Contracts Manager and wider project team - Contributing to site reporting and progress updates What you'll need to succeed This role will suit a motivated Assistant Site Manager with a long-term mindset and a strong desire to progress. All backgrounds will be considered providing there is clear evidence of working in a similar capacity on some form of construction project previously. Essential requirements: - Previous experience as an Assistant Site Manager or similar site-based role - SMSTS, CSCS and First Aid certifications - Strong understanding of health & safety procedures - Good communication and organisational skills - A process-driven mindset What you'll get in return - Salary up to £45,000 (depending on experience) - Permanent position with a growing residential contractor Exposure to facade remediation and external envelope works - Genuine progression onto more complex construction schemes - Opportunity to manage your own smaller scheme with full support - Stable workload and long-term career development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Corporate Account & Supply Manager Location: Leicestershire (office-based with travel) Salary: £28,000 - £30,000 Job Type: Full-Time Overview An exciting opportunity has arisen for a commercially driven individual to join a fast-growing business operating within the corporate accommodation and short-term lettings sector. This role is ideal for someone with property, hospitality, or commercial account management experience who is looking to take the next step in their career within a dynamic and expanding organisation. You will play a key role in growing corporate bookings, managing client relationships, and sourcing high-quality accommodation solutions tailored to business clients. The Role This position combines account management, business development, and property sourcing . You will be responsible for managing existing corporate relationships while actively developing new business opportunities. Using your commercial awareness, you will ensure all bookings are delivered profitably, balancing client satisfaction with business margins. You will also build a network of property suppliers, enabling quick turnaround on client requirements. The role is primarily office-based but will involve regular travel for client meetings, networking, and property viewings. Key Responsibilities Build and manage a strong corporate client pipeline, maintaining accurate CRM records Develop new business through networking, partnerships, and outreach Manage and nurture existing client relationships, ensuring high service standards Collaborate with internal teams to generate leads and enhance brand visibility Support marketing initiatives targeting corporate clients and property partners Provide tailored accommodation solutions aligned to client needs and budgets Negotiate rates with property owners and suppliers Ensure all bookings meet profitability targets through effective pricing strategies Conduct market research and monitor competitor activity Source and onboard high-quality properties suitable for corporate accommodation Ensure compliance with legal, regulatory, and company standards Produce regular pipeline and performance reports for senior leadership Candidate Profile Strong commercial mindset with an understanding of pricing, margins, and negotiation Confident communicator with excellent relationship-building skills Experience in property, hospitality, or a B2B commercial role Proven ability to win new business and manage client accounts Highly organised with strong attention to detail Self-motivated and able to work independently Adaptable and solutions-focused in a fast-paced environment Full UK driving licence (preferred due to travel requirements) Key Skills & Experience Account management and business development experience Negotiation and supplier management CRM management and pipeline tracking Market awareness within property or short-term lettings (desirable) What's on Offer Starting base salary of up to £30,000 Opportunity to join a high-growth business with strong career progression Collaborative and supportive team environment Exposure to a premium property portfolio Ongoing development and progression opportunities

Contracts Manager (Engineering) Position Description As CGI's Contracts Manager you will own the reliability, safety and performance of multi-site office environments, delivering measurable reductions in operating cost and increased asset uptime. You'll shape how built-environment services support business outcomes - driving high-value facilities projects, optimizing planned maintenance regimes and negotiating commercial contracts that protect budgets and elevate workplace experience. Working with cross-functional teams and external partners, you'll enable scalable, resilient estates solutions that let clients focus on mission-critical priorities while you deliver clear, data-driven results and continuous improvement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in our Leeds office. Your future duties and responsibilities In this role, you will lead day-to-day mechanical and facilities operations across multiple UK locations, ensuring safety, regulatory compliance and excellent service delivery. You will manage and develop the facilities technical team, allocate the right skills to each site, and act as the primary point of contact for landlords, property managers and specialist contractors. You will influence strategic estate planning and renovations, manage planned maintenance systems (including SFG20/TABS CAFM), and take ownership of budgets, procurement and supplier performance to drive efficiency and cost savings. Key responsibilities Lead & Innovate: Direct facilities technical team, coach performance and assign resources to meet site needs. Develop & Deliver: Oversee planned and reactive maintenance, specialist contractors and project delivery for refurbishments. Optimise & Automate: Manage SFG20/TABS CAFM and processes to improve productivity and reporting. Procure & Negotiate: Source and negotiate mechanical services contracts to deliver value and compliance. Plan & Report: Produce occupancy and spend reports, review tenders, and present recommendations to the Director of Operations. Respond & Resolve: Triage and resolve emergencies or urgent site issues promptly. Collaborate & Influence: Liaise with CRE, landlords and senior stakeholders to support strategic site decisions. Travel & Presence: Provide in-person leadership across the UK region (travel required) and maintain on-site presence typically 4 days per week. Required qualifications to be successful in this role You should bring experience in mechanical engineering and facilities leadership, with demonstrable success managing multi-site operations, budgets and supplier networks. You are organised, analytically strong, excellent with stakeholder engagement and skilled at turning technical data into clear commercial decisions. Essential qualifications & experience Experience in mechanical engineering (HVAC, AC, gas & ventilation) and facilities management. Proven track record managing a facilities/technical team and contractor supply chains. Strong experience in budgeting, space planning and multi-site asset management. Proficiency with planned maintenance standards (SFG20) and CAFM systems (TABS or equivalent). Excellent Excel, PowerPoint, Word and MS Project skills. Strong commercial negotiation, procurement and contract management experience. Clear communicator with stakeholder influence at all organisational levels. Ability to work independently under pressure and travel across the UK as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Director of Commercial Innovation Location: RAU Campuses, Cirencester Salary: £76,050 per annum pro rata Vacancy Type: 9 months fixed term, 24.5 hours per week (0.7 FTE) Purpose The Director of Commercial Innovation will lead the transformation of the University innovation ecosystem based at the Cirencester campus. This role is responsible for designing, building, and scaling a high-value innovation cluster that bridges the gap between research validation and commercial adoption across land, food, agriculture, sustainability, and rural enterprise. The Director will shape the Alliston Centre as Building 1 of the University's Innovation Village by establishing global partnerships, commercial programmes, specialist knowledge hubs, and revenue-generating services that integrate University's academic assets with industry demand. Key Responsibilities 1. Strategic Leadership & Vision Lead the repositioning of the Centre into a specialist, University-aligned innovation ecosystem. Develop and execute a unified commercial strategy that integrates memberships, CPD, consultancy, knowledge hubs, and strategic partnerships. Establish the Centre as the commercial crucible for the future Innovation Village, testing new institutes, business models, and impact metrics. 2. Revenue Growth & Commercialisation Oversee the consolidation of Farm491, Growth Hub, and other legacy brands into a single membership model. 3. Ecosystem Building & Industry Partnerships Recruit and manage Anchor Partners across agriculture, sustainability, food systems, and rural innovation. Build global institutional links and secure strategic partnerships with corporates, investors, and international research bodies. Position the Centre as a high-growth magnet within the Oxford-Bristol-Golden Valley innovation arc. 4. Operational Excellence & Data-Driven Management Implement a unified CRM and data pipeline to track lead generation, conversion, retention, and ecosystem lifetime value (LTV). 5. Academic Integration & University Alignment Ensure all commercial activity supports the University's core values: Academic & Student Value Industry Value Innovation Value Person Specification Qualifications: Higher degree and/or professional qualification Evidence of continued professional development Knowledge, Experience and Skills: Proven track record of leading innovation hubs or accelerators, research commercialisation units, or sector-specific clusters. Strong knowledge of agriculture, land management, sustainability and rural enterprise sectors. Evidence of delivering significant revenue growth through services, partnerships, memberships, or commercial programmes. Experience working with investors, venture funds, or innovation finance (not necessarily as a fund manager). Demonstrated success in securing corporate partnerships, anchor clients, or strategic alliances. Demonstrable understanding of university-industry partnerships, KTPs, industrial bids, and translational research. Ability to design and execute a coherent commercial strategy across multiple revenue streams. Excellent communication and influencing skills, including public speaking and thought leadership. Strong analytical skills with the ability to interpret financial data, margins, and performance metrics. Strong stakeholder management across academia, industry, government, and investors. To Apply If you feel you are a suitable candidate and would like to work for the University, click apply. The University is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are underrepresented within the University at this level. Closing date: 24 June 2026 Interview date: 10 July 2026