Showroom Sales Advisor Monday to Friday: 8:00am - 5:30pm (with 1-hour unpaid lunch) Saturdays: 8:30am - 12:30pm on a rota basis Contract Type: Full-time, permanent, office based Start Date: As soon as possible (subject to notice period) Salary: Competitive with bonus We are seeking an enthusiastic and customer-oriented individual to join our client's team in a Showroom & Domestic Ground care Sales role at their Framlingham location in Suffolk. This is an excellent opportunity for someone who enjoys working with customers, has an interest in machinery or outdoor equipment, and thrives in a sales-focused environment. About the Role Reporting into the Branch and Sales Manager, you will play a key part in driving sales within the showroom while supporting its day-to-day operation. You will be responsible for creating a welcoming environment, identifying customer needs, and helping to maximise revenue opportunities across the domestic ground care product range. Key Responsibilities Ensure the showroom is well presented, fully stocked, and clearly priced Process customer purchases and liaise with suppliers to source products and parts Monitor stock levels and complete regular inventory checks Manage point-of-sale transactions and associated administration Support and organise product demonstrations where required Actively promote products, services, and seasonal offers Identify opportunities to upsell and cross-sell Assist with goods in/out, including unloading deliveries and preparing orders Continuously develop product knowledge through training Provide excellent customer service across in-person, phone, and email interactions Work towards individual and team sales objectives Follow internal procedures and health & safety standards at all times Maintain a proactive and positive approach to sales and customer engagement Why Join Us We are looking for someone who brings enthusiasm, a strong customer focus, and a willingness to learn. The ideal candidate will have: A good understanding of ground care machinery or previous retail/sales experience Confidence in dealing with customers and identifying their needs A proactive attitude with a drive to achieve sales targets Strong communication and organisational skills A team-focused approach with the ability to work independently when required Benefits Generous holiday allowance including bank holidays Pension scheme Life assurance Employee discount Sick pay scheme Health initiatives such as flu vaccinations Employee referral programme If you are interested in this role, please apply with your up-to-date CV or contact Rachel Dunham at Reed Ipswich for more information.
Jun 11, 2026
Full time
Showroom Sales Advisor Monday to Friday: 8:00am - 5:30pm (with 1-hour unpaid lunch) Saturdays: 8:30am - 12:30pm on a rota basis Contract Type: Full-time, permanent, office based Start Date: As soon as possible (subject to notice period) Salary: Competitive with bonus We are seeking an enthusiastic and customer-oriented individual to join our client's team in a Showroom & Domestic Ground care Sales role at their Framlingham location in Suffolk. This is an excellent opportunity for someone who enjoys working with customers, has an interest in machinery or outdoor equipment, and thrives in a sales-focused environment. About the Role Reporting into the Branch and Sales Manager, you will play a key part in driving sales within the showroom while supporting its day-to-day operation. You will be responsible for creating a welcoming environment, identifying customer needs, and helping to maximise revenue opportunities across the domestic ground care product range. Key Responsibilities Ensure the showroom is well presented, fully stocked, and clearly priced Process customer purchases and liaise with suppliers to source products and parts Monitor stock levels and complete regular inventory checks Manage point-of-sale transactions and associated administration Support and organise product demonstrations where required Actively promote products, services, and seasonal offers Identify opportunities to upsell and cross-sell Assist with goods in/out, including unloading deliveries and preparing orders Continuously develop product knowledge through training Provide excellent customer service across in-person, phone, and email interactions Work towards individual and team sales objectives Follow internal procedures and health & safety standards at all times Maintain a proactive and positive approach to sales and customer engagement Why Join Us We are looking for someone who brings enthusiasm, a strong customer focus, and a willingness to learn. The ideal candidate will have: A good understanding of ground care machinery or previous retail/sales experience Confidence in dealing with customers and identifying their needs A proactive attitude with a drive to achieve sales targets Strong communication and organisational skills A team-focused approach with the ability to work independently when required Benefits Generous holiday allowance including bank holidays Pension scheme Life assurance Employee discount Sick pay scheme Health initiatives such as flu vaccinations Employee referral programme If you are interested in this role, please apply with your up-to-date CV or contact Rachel Dunham at Reed Ipswich for more information.
Redsquid is one of the UK's leading Managed Technology & Security Providers, supporting organizations in staying connected, secure, and empowered through IT, cloud, connectivity, and cybersecurity solutions. As a certified B Corp and partner of Microsoft and Google, Redsquid emphasizes delivering sustainable, people-focused technology that drives impactful change. The company is dedicated to fostering innovation and reliability while promoting a culture of responsibility and excellence. Join a team making a genuine difference in the technology landscape. Role Description This is a full-time Solution Consultant role based in Scotland in either Aberdeen or Glasgow area with travel to client locations as required. The Solution Consultant will own definition and delivery of innovative solutions for clients, dealing with senior client stakeholder management, CIO advisory, consultancy, and project delivery. Responsibilities include acting as the technical Centre of Excellence for the group across the Redsquid portfolio, collaborating with clients at a senior stakeholder level, driving and supporting sales growth initiatives, delivering strategic consultancy, and ensuring seamless project execution. The consultant will also own the definition and development of the Redsquid services and product portfolio in their allocated specialist areas to ensure we continuously innovate to deliver client service excellence and make a difference in everything we do for our clients. Qualifications & Experience Strong analytical skills to evaluate complex situations, identify commercially-viable solutions aligned to client's business and technology needs, and make data-driven decisions. Proven experience in solution architecture and pre-sales with the ability to build and maintain strong C-level client relationships and lead technical discovery sessions Proficiency in consultancy and project delivery, ensuring timely and successful project delivery and service transition. Excellent communication and technical skills and the ability to align technical and service solutions with business objectives and outcomes. Ability to adapt to a fast-paced and evolving environment while maintaining focus on client satisfaction and strategic goals. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and scoping of costs. End-to-end experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and ability to contribute to internal technical libraries. Experience of owning the solution as technical design authority of scalable solutions across Microsoft 365, Azure, Microsoft Sentinel, Intune, Security and network/firewall infrastructure Awareness of data and compliance standards like Cyber Essentials, ISO 27001, and GDPR is desirable Experience of UC including Team/Webex, Evolve IP, 3CX, Horizon and other SIP technologies would be an advantage Ability to communicate technical concepts clearly to stakeholders of all levels. Minimum 2 year experience in an MS(S)P or consultancy in the UK IT, technology, unified communications, enterprise connectivity, cybersecurity, or cloud sector is required. Bachelor's degree in a relevant field or equivalent professional experience; REF-
Jun 11, 2026
Full time
Redsquid is one of the UK's leading Managed Technology & Security Providers, supporting organizations in staying connected, secure, and empowered through IT, cloud, connectivity, and cybersecurity solutions. As a certified B Corp and partner of Microsoft and Google, Redsquid emphasizes delivering sustainable, people-focused technology that drives impactful change. The company is dedicated to fostering innovation and reliability while promoting a culture of responsibility and excellence. Join a team making a genuine difference in the technology landscape. Role Description This is a full-time Solution Consultant role based in Scotland in either Aberdeen or Glasgow area with travel to client locations as required. The Solution Consultant will own definition and delivery of innovative solutions for clients, dealing with senior client stakeholder management, CIO advisory, consultancy, and project delivery. Responsibilities include acting as the technical Centre of Excellence for the group across the Redsquid portfolio, collaborating with clients at a senior stakeholder level, driving and supporting sales growth initiatives, delivering strategic consultancy, and ensuring seamless project execution. The consultant will also own the definition and development of the Redsquid services and product portfolio in their allocated specialist areas to ensure we continuously innovate to deliver client service excellence and make a difference in everything we do for our clients. Qualifications & Experience Strong analytical skills to evaluate complex situations, identify commercially-viable solutions aligned to client's business and technology needs, and make data-driven decisions. Proven experience in solution architecture and pre-sales with the ability to build and maintain strong C-level client relationships and lead technical discovery sessions Proficiency in consultancy and project delivery, ensuring timely and successful project delivery and service transition. Excellent communication and technical skills and the ability to align technical and service solutions with business objectives and outcomes. Ability to adapt to a fast-paced and evolving environment while maintaining focus on client satisfaction and strategic goals. Experience creating proposals, high-level designs (HLD), low-level designs (LLD), and scoping of costs. End-to-end experience delivering cloud infrastructure and modern workplace projects. Strong documentation standards and ability to contribute to internal technical libraries. Experience of owning the solution as technical design authority of scalable solutions across Microsoft 365, Azure, Microsoft Sentinel, Intune, Security and network/firewall infrastructure Awareness of data and compliance standards like Cyber Essentials, ISO 27001, and GDPR is desirable Experience of UC including Team/Webex, Evolve IP, 3CX, Horizon and other SIP technologies would be an advantage Ability to communicate technical concepts clearly to stakeholders of all levels. Minimum 2 year experience in an MS(S)P or consultancy in the UK IT, technology, unified communications, enterprise connectivity, cybersecurity, or cloud sector is required. Bachelor's degree in a relevant field or equivalent professional experience; REF-
Our client is a leading international manufacturer with a strong reputation for delivering high-quality workplace solutions to customers across the UK and Europe. Due to continued growth, they are seeking a Customer Service Co-ordinator to join their busy and supportive team based in Mirfield. This is an excellent opportunity for an organised and customer-focused professional who enjoys managing customer relationships, coordinating orders and deliveries, and ensuring an exceptional customer experience from start to finish. The Role As a Customer Service Co-ordinator, you will be responsible for managing customer enquiries and overseeing the order journey from placement through to successful delivery. Working closely with internal departments and external logistics partners, you will ensure orders are processed accurately, customers are kept informed, and any issues are resolved promptly. This role requires strong organisational skills, excellent communication, and the ability to coordinate multiple tasks within a fast-paced environment. Key Responsibilities Manage customer enquiries via telephone, email, and CRM systems. Process and coordinate customer orders accurately and efficiently. Monitor order progress and provide proactive updates to customers. Coordinate deliveries with customers, warehouses, transport providers, and installation teams. Liaise with logistics partners to ensure timely and efficient order fulfilment. Resolve customer queries relating to orders, deliveries, returns, and product issues. Maintain accurate records of customer interactions and order activity. Support sample requests and coordinate fulfilment requirements. Work closely with Sales, Finance, Logistics, and Customer Service teams to deliver a seamless customer experience. Investigate and manage non-conformance issues, coordinating resolutions and customer communications. About You The successful candidate will have: Previous experience in a Customer Service Co-ordinator, Customer Service Advisor, Customer Support, Order Processing, Sales Support, or Administration role. Strong customer service and relationship management skills. Excellent organisational abilities with strong attention to detail. Experience using CRM systems and Microsoft Office, particularly Excel and Outlook. Strong problem-solving skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. A proactive and professional approach with a commitment to delivering outstanding customer service. Experience within a B2B environment, logistics coordination, order management, or supply chain administration would be advantageous but is not essential. Benefits Competitive salary of £27,000 - £29,000 per annum. Company pension scheme. Employee Assistance Programme. Life assurance. Company events. Cycle to Work Scheme. Free on-site parking. If you are a highly organised and customer-focused professional looking for your next opportunity, we would love to hear from you. Apply today for immediate consideration. This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so. INDA
Jun 11, 2026
Full time
Our client is a leading international manufacturer with a strong reputation for delivering high-quality workplace solutions to customers across the UK and Europe. Due to continued growth, they are seeking a Customer Service Co-ordinator to join their busy and supportive team based in Mirfield. This is an excellent opportunity for an organised and customer-focused professional who enjoys managing customer relationships, coordinating orders and deliveries, and ensuring an exceptional customer experience from start to finish. The Role As a Customer Service Co-ordinator, you will be responsible for managing customer enquiries and overseeing the order journey from placement through to successful delivery. Working closely with internal departments and external logistics partners, you will ensure orders are processed accurately, customers are kept informed, and any issues are resolved promptly. This role requires strong organisational skills, excellent communication, and the ability to coordinate multiple tasks within a fast-paced environment. Key Responsibilities Manage customer enquiries via telephone, email, and CRM systems. Process and coordinate customer orders accurately and efficiently. Monitor order progress and provide proactive updates to customers. Coordinate deliveries with customers, warehouses, transport providers, and installation teams. Liaise with logistics partners to ensure timely and efficient order fulfilment. Resolve customer queries relating to orders, deliveries, returns, and product issues. Maintain accurate records of customer interactions and order activity. Support sample requests and coordinate fulfilment requirements. Work closely with Sales, Finance, Logistics, and Customer Service teams to deliver a seamless customer experience. Investigate and manage non-conformance issues, coordinating resolutions and customer communications. About You The successful candidate will have: Previous experience in a Customer Service Co-ordinator, Customer Service Advisor, Customer Support, Order Processing, Sales Support, or Administration role. Strong customer service and relationship management skills. Excellent organisational abilities with strong attention to detail. Experience using CRM systems and Microsoft Office, particularly Excel and Outlook. Strong problem-solving skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. A proactive and professional approach with a commitment to delivering outstanding customer service. Experience within a B2B environment, logistics coordination, order management, or supply chain administration would be advantageous but is not essential. Benefits Competitive salary of £27,000 - £29,000 per annum. Company pension scheme. Employee Assistance Programme. Life assurance. Company events. Cycle to Work Scheme. Free on-site parking. If you are a highly organised and customer-focused professional looking for your next opportunity, we would love to hear from you. Apply today for immediate consideration. This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so. INDA
Title: Client Service Advisor Location: Chester Duration: 6 months Working Pattern: Full Time We are seeking a Treasury Client Service Advisor to join an established team in Chester. You'll help to support clients with their everyday Banking, cash management and treasury services, building solid relationships and establishing yourself as a trusted advisor. This role offers a high level of visibility as you'll work in conjunction with a number of other internal teams to provide seamless delivery and build relationships with a variety of client stakeholders. Duties: Supporting clients with all aspects of their treasury movements, managing expectations with regular updates. Team player, helping to form a cohesive industry team aligned to meet common goals and deliver a consistent service to all clients. Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service. Form strong client relationships through regular verbal communication, understanding our clients business and priorities. Client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities. Face to face meetings, delivering thorough, advisor service reviews. Promoting self-service opportunities and demand reduction. Tailoring your service approach according to client needs in order to influence positive 'client satisfaction' survey responses. Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience. Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process. Partnering with Sales, Product, Operations, Technical Support and Fulfilment departments in order to provide a seamless delivery to the client. Core skills - Required and Desirable Experience in client service or client facing roles Experience gained within financial services or investment banking (Desirable) An understanding of cash management and/or treasury products and clearings (desirable) Appetite to evolve and add to a continued excellence environment The ability to travel to client visits Strong verbal and written communication skills Nice to have: Fluency in a major European language in addition to English (written, reading and speaking). Whether you're already working within operational cash management, or servicing clients in a financial services environment and you have the passion to develop a career in wholesale banking then we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 11, 2026
Contractor
Title: Client Service Advisor Location: Chester Duration: 6 months Working Pattern: Full Time We are seeking a Treasury Client Service Advisor to join an established team in Chester. You'll help to support clients with their everyday Banking, cash management and treasury services, building solid relationships and establishing yourself as a trusted advisor. This role offers a high level of visibility as you'll work in conjunction with a number of other internal teams to provide seamless delivery and build relationships with a variety of client stakeholders. Duties: Supporting clients with all aspects of their treasury movements, managing expectations with regular updates. Team player, helping to form a cohesive industry team aligned to meet common goals and deliver a consistent service to all clients. Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service. Form strong client relationships through regular verbal communication, understanding our clients business and priorities. Client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities. Face to face meetings, delivering thorough, advisor service reviews. Promoting self-service opportunities and demand reduction. Tailoring your service approach according to client needs in order to influence positive 'client satisfaction' survey responses. Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience. Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process. Partnering with Sales, Product, Operations, Technical Support and Fulfilment departments in order to provide a seamless delivery to the client. Core skills - Required and Desirable Experience in client service or client facing roles Experience gained within financial services or investment banking (Desirable) An understanding of cash management and/or treasury products and clearings (desirable) Appetite to evolve and add to a continued excellence environment The ability to travel to client visits Strong verbal and written communication skills Nice to have: Fluency in a major European language in addition to English (written, reading and speaking). Whether you're already working within operational cash management, or servicing clients in a financial services environment and you have the passion to develop a career in wholesale banking then we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects . You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally
Jun 11, 2026
Full time
Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects . You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally
Portfolio are proud to exclusively represent our client in their search for a HR Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, conducting webinars to prospective new clients and highlighting the service provided, resulting in a closed deal. We are looking for someone with Employment Law / HR knowledge and a solid undertanding of HR processes. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 50605BG INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 11, 2026
Full time
Portfolio are proud to exclusively represent our client in their search for a HR Advisor. The company is a market leading, global brand who support business owners with HR and Employment Law guidance and advice, ensuring they are legal, compliant and doing the right thing for their employees. Supporting your colleagues in the Business Development team, you will be offering initial EL advice to the Buiness Development Managers and potential new clients, conducting webinars to prospective new clients and highlighting the service provided, resulting in a closed deal. We are looking for someone with Employment Law / HR knowledge and a solid undertanding of HR processes. This is a fast paced role, within a successful team, offering additional earning, whilst making a huge impact on the growth of the business! Job Purpose To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Hours of work Monday - Saturday (40 hours shifts, Monday - Friday 8:45am - 5:30pm. 1 Saturday in 4, 10am - 2pm) Day-to-day responsibilities include but are not limited to the below: To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. Required skills and experience Ability to build and maintain excellent relationships with the BDMs. A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast paced environment. Strong time management skills ability to manage own diary. A dynamic and flexible approach, as well as the ability to work under pressure. Commercial focused advice. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 50605BG INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Title: PMO Manager Location: Camberley / Newcastle / Glasgow / Remote Salary: Competitive Type: Permanent Sector: Publc Sector Job Description The PMO Manager is responsible for establishing, leading, and continuously improving a high-performing Programme Management Office (PMO) function to support the successful delivery of programmes and projects across North s Public Service sector. This role ensures strong governance, consistent delivery standards, effective reporting, and alignment to organisational strategy. The PMO Manager provides oversight of the project portfolio, enabling delivery within time, cost, and quality constraints, while maximising value for money and ensuring compliance with public sector requirements. Key Responsibilities: PMO Leadership & Governance Lead and manage the PMO function, including development of the PMO team ensuring effective governance frameworks are in place across all programmes and projects Develop and implement consistent project management standards, methodologies, tools, and templates Ensure compliance with internal governance, audit requirements, and public sector regulations Act as the escalation point for PMO related issues beyond project level escalation Provide assurance to senior leadership on programme health, risks, and performance Programme & Project Oversight Oversee the portfolio of programmes and projects, ensuring alignment with strategic priorities and service outcomes Monitor delivery progress against scope, time, cost, quality, and benefits realisation Maintain visibility of project status, ensuring accurate and consistent reporting across all initiatives Facilitate governance forums, supporting effective decision-making Support Programme and Project Managers to ensure best practice delivery and issue resolution Ensure effective integration of project outputs into business-as-usual operations Risk, Issue & Dependency Management Implement robust risk and issue management processes Identify, monitor, and manage portfolio-level risks, threats, and opportunities Ensure escalation routes are clear and effective Maintain oversight of interdependencies across programmes to manage delivery risk Performance, Reporting & Assurance Develop and maintain clear, insightful reporting for senior stakeholders, including dashboards and KPIs Track and report on programme performance, benefits realisation, and resource utilisation Ensure the quality and accuracy of project reporting through structured quality assurance processes Provide insights to support strategic decision-making at SLT/ELT level Resource & Financial Management Support resource planning and capacity management across programmes Provide oversight of programme budgets, forecasting, and financial controls Monitor project financial performance (including cost, revenue, and margin where applicable) Ensure value for money and alignment with public sector funding expectations Collaborate with commercial, sales, or pipeline teams to align delivery capacity with demand Stakeholder Engagement Build strong relationships with internal stakeholders, senior leaders, and delivery teams Act as a trusted advisor on project and programme delivery best practice Engage with external partners, suppliers, and public sector bodies where required Ensure clear communication of plans, risks, issues, and resource requirements across stakeholders Continuous Improvement Identify opportunities to improve PMO processes, tools, automation, and ways of working Drive a culture of continuous improvement, learning, and delivery excellence Support organisational maturity in portfolio, programme, and project management Develop PMO team capability and support wider organisational learning Identify skill gaps and support upskilling across delivery teams Team Management Lead, motivate & develop the PMO team Skills and Experience: Proven experience leading or managing a PMO function (ideally for public sector customers) Strong knowledge of project and programme management methodologies (e.g. APM or equivalent) Experience of governance, reporting, risk management, and portfolio oversight Strong stakeholder management skills with the ability to influence at senior levels Excellent analytical and reporting skills, with high attention to detail Team Leader/Management experience Desirable Experience working within public services (local government, NHS, central government, or regulated environments) Understanding of public sector funding, procurement, and compliance requirements Experience supporting transformation or service redesign programmes Relevant professional qualifications and/or membership (e.g. APM, or equivalent) Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK For further detail on the company and what it is like to work for North then please visit our website North.tech. Investors in People Gold accredited because at North, our people make work better
Jun 11, 2026
Full time
Job Title: PMO Manager Location: Camberley / Newcastle / Glasgow / Remote Salary: Competitive Type: Permanent Sector: Publc Sector Job Description The PMO Manager is responsible for establishing, leading, and continuously improving a high-performing Programme Management Office (PMO) function to support the successful delivery of programmes and projects across North s Public Service sector. This role ensures strong governance, consistent delivery standards, effective reporting, and alignment to organisational strategy. The PMO Manager provides oversight of the project portfolio, enabling delivery within time, cost, and quality constraints, while maximising value for money and ensuring compliance with public sector requirements. Key Responsibilities: PMO Leadership & Governance Lead and manage the PMO function, including development of the PMO team ensuring effective governance frameworks are in place across all programmes and projects Develop and implement consistent project management standards, methodologies, tools, and templates Ensure compliance with internal governance, audit requirements, and public sector regulations Act as the escalation point for PMO related issues beyond project level escalation Provide assurance to senior leadership on programme health, risks, and performance Programme & Project Oversight Oversee the portfolio of programmes and projects, ensuring alignment with strategic priorities and service outcomes Monitor delivery progress against scope, time, cost, quality, and benefits realisation Maintain visibility of project status, ensuring accurate and consistent reporting across all initiatives Facilitate governance forums, supporting effective decision-making Support Programme and Project Managers to ensure best practice delivery and issue resolution Ensure effective integration of project outputs into business-as-usual operations Risk, Issue & Dependency Management Implement robust risk and issue management processes Identify, monitor, and manage portfolio-level risks, threats, and opportunities Ensure escalation routes are clear and effective Maintain oversight of interdependencies across programmes to manage delivery risk Performance, Reporting & Assurance Develop and maintain clear, insightful reporting for senior stakeholders, including dashboards and KPIs Track and report on programme performance, benefits realisation, and resource utilisation Ensure the quality and accuracy of project reporting through structured quality assurance processes Provide insights to support strategic decision-making at SLT/ELT level Resource & Financial Management Support resource planning and capacity management across programmes Provide oversight of programme budgets, forecasting, and financial controls Monitor project financial performance (including cost, revenue, and margin where applicable) Ensure value for money and alignment with public sector funding expectations Collaborate with commercial, sales, or pipeline teams to align delivery capacity with demand Stakeholder Engagement Build strong relationships with internal stakeholders, senior leaders, and delivery teams Act as a trusted advisor on project and programme delivery best practice Engage with external partners, suppliers, and public sector bodies where required Ensure clear communication of plans, risks, issues, and resource requirements across stakeholders Continuous Improvement Identify opportunities to improve PMO processes, tools, automation, and ways of working Drive a culture of continuous improvement, learning, and delivery excellence Support organisational maturity in portfolio, programme, and project management Develop PMO team capability and support wider organisational learning Identify skill gaps and support upskilling across delivery teams Team Management Lead, motivate & develop the PMO team Skills and Experience: Proven experience leading or managing a PMO function (ideally for public sector customers) Strong knowledge of project and programme management methodologies (e.g. APM or equivalent) Experience of governance, reporting, risk management, and portfolio oversight Strong stakeholder management skills with the ability to influence at senior levels Excellent analytical and reporting skills, with high attention to detail Team Leader/Management experience Desirable Experience working within public services (local government, NHS, central government, or regulated environments) Understanding of public sector funding, procurement, and compliance requirements Experience supporting transformation or service redesign programmes Relevant professional qualifications and/or membership (e.g. APM, or equivalent) Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK For further detail on the company and what it is like to work for North then please visit our website North.tech. Investors in People Gold accredited because at North, our people make work better
We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities Managing daily communication with existing customers Responding to customer enquiries via telephone and email Order processing using Sage Processing returns and customer credits using Sage Working alongside the Sales Team to support customer satisfaction Providing efficient and professional customer support Skills & Experience Excellent telephone and communication skills Ability to stay calm and organised in a fast-paced environment Strong attention to detail and time management skills Good working knowledge of Microsoft Office Previous customer service experience preferred, but not essential Positive attitude with a willingness to learn Personal Qualities We are looking for someone who thrives in a varied and busy role. The ideal candidate will be adaptable, self-motivated, and able to work both independently and as part of a team. Strong organisational skills and the ability to manage workload effectively under pressure are essential.If you are looking for a new opportunity within a successful and growing company, we would love to hear from you
Jun 11, 2026
Full time
We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities Managing daily communication with existing customers Responding to customer enquiries via telephone and email Order processing using Sage Processing returns and customer credits using Sage Working alongside the Sales Team to support customer satisfaction Providing efficient and professional customer support Skills & Experience Excellent telephone and communication skills Ability to stay calm and organised in a fast-paced environment Strong attention to detail and time management skills Good working knowledge of Microsoft Office Previous customer service experience preferred, but not essential Positive attitude with a willingness to learn Personal Qualities We are looking for someone who thrives in a varied and busy role. The ideal candidate will be adaptable, self-motivated, and able to work both independently and as part of a team. Strong organisational skills and the ability to manage workload effectively under pressure are essential.If you are looking for a new opportunity within a successful and growing company, we would love to hear from you
Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor Location: Avonmouth Pay: £30,(Apply online only)-£32,(Apply online only) per year OTE £33,(Apply online only)-£35,200+ Monthly bonus scheme Hours: Monday-Friday 40 hours per week Job Type: Full time, permanent About the Role: Are you an experienced Parts Advisor or Parts Sales Advisor looking for a well-paid Monday to Friday role in Avonmouth? This is an excellent opportunity offering £30,(Apply online only)-£32,(Apply online only) per year with an OTE of £33,(Apply online only)-£35,200+ including a monthly bonus scheme that rewards strong performance. Backed by an outstanding benefits package including private healthcare, death in service and a refer a friend scheme worth up to £2,(Apply online only), this is one of the strongest Parts Advisor packages available in the area. If you are a Parts Advisor or Automotive Parts Advisor who takes pride in delivering outstanding service and wants to be rewarded for hitting targets, do not miss this one. What You Will Be Doing as a Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor you will be responsible for: Advising internal and external customers on parts requirements accurately and efficiently Processing parts orders and ensuring correct components are sourced and supplied as an experienced Parts Advisor Working towards monthly KPIs to maximise bonus earnings Building and maintaining strong customer relationships Supporting the workshop team to ensure parts availability and minimal downtime Maintaining accurate stock records and documentation Pay and Benefits £30,(Apply online only)-£32,(Apply online only) per year depending on experience OTE £33,(Apply online only)-£35,200+ Monthly bonus - £300 plus 1% over 120% of target each month Monday to Friday only - no weekend working Private healthcare for all employees - discounted for family members Online GP, personal accident and travel insurance package Pension with employer contribution Regular staff events In-house training to support career progression and increase earnings What You Will Need to be considered as a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor you will need: Proven experience as a within a commercial vehicle or automotive environment Strong product knowledge and customer service skills Organised, accurate and able to work efficiently under pressure Confident communicator with a proactive approach to sales and customer service How to Apply A Monday to Friday Parts Advisor role with this level of pay, bonus and benefits in Avonmouth will not be available for long. If you are a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor based in or around Avonmouth, apply now using the button below or call James on (phone number removed), Monday to Friday between 8am and 5pm. We aim to respond to all applications within 24 hours. INDHGV
Jun 11, 2026
Full time
Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor Location: Avonmouth Pay: £30,(Apply online only)-£32,(Apply online only) per year OTE £33,(Apply online only)-£35,200+ Monthly bonus scheme Hours: Monday-Friday 40 hours per week Job Type: Full time, permanent About the Role: Are you an experienced Parts Advisor or Parts Sales Advisor looking for a well-paid Monday to Friday role in Avonmouth? This is an excellent opportunity offering £30,(Apply online only)-£32,(Apply online only) per year with an OTE of £33,(Apply online only)-£35,200+ including a monthly bonus scheme that rewards strong performance. Backed by an outstanding benefits package including private healthcare, death in service and a refer a friend scheme worth up to £2,(Apply online only), this is one of the strongest Parts Advisor packages available in the area. If you are a Parts Advisor or Automotive Parts Advisor who takes pride in delivering outstanding service and wants to be rewarded for hitting targets, do not miss this one. What You Will Be Doing as a Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor you will be responsible for: Advising internal and external customers on parts requirements accurately and efficiently Processing parts orders and ensuring correct components are sourced and supplied as an experienced Parts Advisor Working towards monthly KPIs to maximise bonus earnings Building and maintaining strong customer relationships Supporting the workshop team to ensure parts availability and minimal downtime Maintaining accurate stock records and documentation Pay and Benefits £30,(Apply online only)-£32,(Apply online only) per year depending on experience OTE £33,(Apply online only)-£35,200+ Monthly bonus - £300 plus 1% over 120% of target each month Monday to Friday only - no weekend working Private healthcare for all employees - discounted for family members Online GP, personal accident and travel insurance package Pension with employer contribution Regular staff events In-house training to support career progression and increase earnings What You Will Need to be considered as a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor you will need: Proven experience as a within a commercial vehicle or automotive environment Strong product knowledge and customer service skills Organised, accurate and able to work efficiently under pressure Confident communicator with a proactive approach to sales and customer service How to Apply A Monday to Friday Parts Advisor role with this level of pay, bonus and benefits in Avonmouth will not be available for long. If you are a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor based in or around Avonmouth, apply now using the button below or call James on (phone number removed), Monday to Friday between 8am and 5pm. We aim to respond to all applications within 24 hours. INDHGV
Are you a commercially minded sales professional who thrives on building relationships, influencing stakeholders, and delivering tangible business growth? We're partnering exclusively with a market-leading financial services organisation to recruit a Sales Account Manager for their expanding sales team in Manchester. This is an opportunity to join one of the UK's most respected and established blue-chip businesses, operating at the forefront of its sector. With a reputation built on innovation, customer excellence, and long-term investment in its people, this organisation offers genuine career development, outstanding benefits, and a highly supportive culture. The Opportunity As a Sales Account Manager, you'll be responsible for managing, retaining, and developing a portfolio of business partners while identifying and converting new opportunities across your territory. This is a relationship-led, insight-driven sales role where you'll work closely with customers to understand their business objectives, identify growth opportunities, and provide commercially valuable solutions that help them achieve sustainable success. You'll become a trusted advisor, building long-term partnerships through meaningful conversations, market insight, and exceptional customer engagement. Key Responsibilities of a Sales Account Manager Develop and grow a portfolio of existing business accounts Build strong relationships with key stakeholders and decision-makers Identify opportunities to increase revenue, penetration, and customer engagement Deliver consultative, insight-led sales conversations Generate and convert new business opportunities Manage a structured sales pipeline through CRM systems Analyse market and customer data to identify growth opportunities Collaborate with internal teams to deliver exceptional customer outcomes Negotiate effectively and influence stakeholders at all levels Ensure all activity is completed in line with regulatory and compliance standards About You We're keen to speak with candidates who have: Proven experience in account management, business development, or consultative sales A track record of achieving and exceeding sales targets Strong relationship-building and stakeholder management skills Experience managing multiple accounts and priorities simultaneously Excellent communication, negotiation, and influencing abilities Confidence using CRM systems and sales data to drive performance A proactive, resilient, and commercially focused mindset Experience within automotive, motor finance, financial services, or a regulated sales environment would be highly advantageous, although we're equally interested in strong relationship-led sales professionals from other sectors. What's in it for You? Salary & Bonus 35,000 Basic Salary 15,000 On-Target Earnings Hybrid Working 35-hour working week 2 days office-based 3 days home-based Benefits Package 26 days annual leave Private healthcare Company pension scheme Life assurance Comprehensive wellbeing support Excellent training, development and progression opportunities Why Apply? Opportunities with organisations of this calibre don't come around often. You'll be joining a financially strong, highly respected market leader that genuinely invests in its people, offers excellent work-life balance through hybrid working, and provides a clear pathway for career progression. If you're looking for a role where you can make a genuine commercial impact while developing your career with one of the UK's leading businesses, we'd love to hear from you.
Jun 11, 2026
Full time
Are you a commercially minded sales professional who thrives on building relationships, influencing stakeholders, and delivering tangible business growth? We're partnering exclusively with a market-leading financial services organisation to recruit a Sales Account Manager for their expanding sales team in Manchester. This is an opportunity to join one of the UK's most respected and established blue-chip businesses, operating at the forefront of its sector. With a reputation built on innovation, customer excellence, and long-term investment in its people, this organisation offers genuine career development, outstanding benefits, and a highly supportive culture. The Opportunity As a Sales Account Manager, you'll be responsible for managing, retaining, and developing a portfolio of business partners while identifying and converting new opportunities across your territory. This is a relationship-led, insight-driven sales role where you'll work closely with customers to understand their business objectives, identify growth opportunities, and provide commercially valuable solutions that help them achieve sustainable success. You'll become a trusted advisor, building long-term partnerships through meaningful conversations, market insight, and exceptional customer engagement. Key Responsibilities of a Sales Account Manager Develop and grow a portfolio of existing business accounts Build strong relationships with key stakeholders and decision-makers Identify opportunities to increase revenue, penetration, and customer engagement Deliver consultative, insight-led sales conversations Generate and convert new business opportunities Manage a structured sales pipeline through CRM systems Analyse market and customer data to identify growth opportunities Collaborate with internal teams to deliver exceptional customer outcomes Negotiate effectively and influence stakeholders at all levels Ensure all activity is completed in line with regulatory and compliance standards About You We're keen to speak with candidates who have: Proven experience in account management, business development, or consultative sales A track record of achieving and exceeding sales targets Strong relationship-building and stakeholder management skills Experience managing multiple accounts and priorities simultaneously Excellent communication, negotiation, and influencing abilities Confidence using CRM systems and sales data to drive performance A proactive, resilient, and commercially focused mindset Experience within automotive, motor finance, financial services, or a regulated sales environment would be highly advantageous, although we're equally interested in strong relationship-led sales professionals from other sectors. What's in it for You? Salary & Bonus 35,000 Basic Salary 15,000 On-Target Earnings Hybrid Working 35-hour working week 2 days office-based 3 days home-based Benefits Package 26 days annual leave Private healthcare Company pension scheme Life assurance Comprehensive wellbeing support Excellent training, development and progression opportunities Why Apply? Opportunities with organisations of this calibre don't come around often. You'll be joining a financially strong, highly respected market leader that genuinely invests in its people, offers excellent work-life balance through hybrid working, and provides a clear pathway for career progression. If you're looking for a role where you can make a genuine commercial impact while developing your career with one of the UK's leading businesses, we'd love to hear from you.
Customer Service - Key Accounts - 12 Month FTC We are working with a well-known, European leading organisation on the lookout for a Customer Service Advisor to join their Key Accounts team in Warwick on a 12 month FTC. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for the day-to-day management of key customer accounts, ensuring orders are processed accurately, at pace and within agreed timelines. A key part of the role is demonstrating strong prioritisation skills, effectively managing changing priorities, proactively identifying and communicating any issues or delays, while maintaining strong relationships and delivering an exceptional level of customer service. You will take ownership of customer queries relating to orders, deliveries, product availability, and general enquiries, ensuring these are thoroughly investigated and resolved in line with customer expectations. The role also involves coordinating customer meetings, preparing and presenting relevant information, and highlighting key issues or opportunities. You will drive continuous improvement through these interactions, ensuring all actions are tracked and completed effectively. Working cross-functionally, you will collaborate closely with internal teams-including Sales, Service, and Group functions-as well as directly with customers. You will lead proactive communication, ensuring all stakeholders are informed of developments, and that clear corrective action plans are implemented when required. Overall, you will play a key role in delivering an end-to-end customer experience, supporting the smooth running of accounts and contributing positively to the customer journey through effective coordination and first-class service delivery. Key Responsibilities : Systems & Order Management Responsibilities: Utilise company systems to their full potential, ensuring accuracy, efficiency, and visibility across all processes Process customer orders to a high level of accuracy, ensuring all orders meet required cut-off times and that any delays are promptly communicated to the customer Proactively identify potential issues, communicating them clearly while recommending solutions or alternative actions to minimise customer impact Liaise with delivery partners to track shipments, providing customers with accurate and timely updates on order status Ensure all required authorisations are completed in line with business processes, providing full supporting information and attaching relevant documentation within SAP to maintain complete transparency Maintain accurate and detailed records of all customer interactions by logging queries, issues, and complaints within internal systems, ensuring full ownership and follow-through to resolution Ensure the smooth day-to-day running of customer accounts by delivering a seamless end-to-end customer service experience and actively supporting and enhancing the overall customer journey Administration & Customer Support Responsibilities: Ensure all administrative tasks are completed in line with Group, Company, and statutory requirements, always maintaining compliance Acknowledge and resolve both written and verbal customer complaints promptly, responding within agreed timeframes in a fair and consistent manner Take full ownership of customer queries, ensuring they are managed efficiently and resolved in a timely manner Process and investigate all logistics-related discrepancies, raising concerns where necessary and ensuring appropriate system notifications are triggered Demonstrate excellent attention to detail and strong organisational skills to ensure all work is completed accurately and within agreed deadlines Work effectively with minimal supervision, managing workload and prioritising tasks to meet tight deadlines Provide support to customers with delivery-related issues, including missing parts, damaged goods, and incomplete orders, ensuring swift resolution and customer satisfaction Attend customer meetings as required, proactively highlighting issues and driving effective resolutions Work closely with internal teams and external partners to ensure all investigations are handled promptly and efficiently Maintain clear and professional communication with customers throughout the query resolution process, escalating issues appropriately to the Key Accounts Team Leader when necessary Promote a customer-focused approach across all activities, ensuring the Customer Support team operates as a centre of excellence. Deliver outstanding service both internally and externally by consistently placing the customer at the heart of every decision and interaction. To carry out administrative tasks as required, including but not limited to: Deal with general enquiries for your customers relating to product information, identification, and availability. Talk to customers at various levels and functions and have the ability to talk their language Provide accurate pricing and delivery information in a timely manner Contribute and support team members with daily workload through taking calls, responding to emails and sales order processing through the relevant ordering systems To support the customer with delivery issues relating to missing parts, damaged product and missing items raising investigations and handing over to the CS Co-ordinator to raise required paperwork Work independently with minimal supervision, effectively managing time and prioritising tasks to meet tight deadlines Demonstrate resilience and the ability to perform under pressure, maintaining focus while managing competing priorities KEY SKILLS Solid and demonstrable experience in customer facing roles SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
Jun 11, 2026
Contractor
Customer Service - Key Accounts - 12 Month FTC We are working with a well-known, European leading organisation on the lookout for a Customer Service Advisor to join their Key Accounts team in Warwick on a 12 month FTC. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for the day-to-day management of key customer accounts, ensuring orders are processed accurately, at pace and within agreed timelines. A key part of the role is demonstrating strong prioritisation skills, effectively managing changing priorities, proactively identifying and communicating any issues or delays, while maintaining strong relationships and delivering an exceptional level of customer service. You will take ownership of customer queries relating to orders, deliveries, product availability, and general enquiries, ensuring these are thoroughly investigated and resolved in line with customer expectations. The role also involves coordinating customer meetings, preparing and presenting relevant information, and highlighting key issues or opportunities. You will drive continuous improvement through these interactions, ensuring all actions are tracked and completed effectively. Working cross-functionally, you will collaborate closely with internal teams-including Sales, Service, and Group functions-as well as directly with customers. You will lead proactive communication, ensuring all stakeholders are informed of developments, and that clear corrective action plans are implemented when required. Overall, you will play a key role in delivering an end-to-end customer experience, supporting the smooth running of accounts and contributing positively to the customer journey through effective coordination and first-class service delivery. Key Responsibilities : Systems & Order Management Responsibilities: Utilise company systems to their full potential, ensuring accuracy, efficiency, and visibility across all processes Process customer orders to a high level of accuracy, ensuring all orders meet required cut-off times and that any delays are promptly communicated to the customer Proactively identify potential issues, communicating them clearly while recommending solutions or alternative actions to minimise customer impact Liaise with delivery partners to track shipments, providing customers with accurate and timely updates on order status Ensure all required authorisations are completed in line with business processes, providing full supporting information and attaching relevant documentation within SAP to maintain complete transparency Maintain accurate and detailed records of all customer interactions by logging queries, issues, and complaints within internal systems, ensuring full ownership and follow-through to resolution Ensure the smooth day-to-day running of customer accounts by delivering a seamless end-to-end customer service experience and actively supporting and enhancing the overall customer journey Administration & Customer Support Responsibilities: Ensure all administrative tasks are completed in line with Group, Company, and statutory requirements, always maintaining compliance Acknowledge and resolve both written and verbal customer complaints promptly, responding within agreed timeframes in a fair and consistent manner Take full ownership of customer queries, ensuring they are managed efficiently and resolved in a timely manner Process and investigate all logistics-related discrepancies, raising concerns where necessary and ensuring appropriate system notifications are triggered Demonstrate excellent attention to detail and strong organisational skills to ensure all work is completed accurately and within agreed deadlines Work effectively with minimal supervision, managing workload and prioritising tasks to meet tight deadlines Provide support to customers with delivery-related issues, including missing parts, damaged goods, and incomplete orders, ensuring swift resolution and customer satisfaction Attend customer meetings as required, proactively highlighting issues and driving effective resolutions Work closely with internal teams and external partners to ensure all investigations are handled promptly and efficiently Maintain clear and professional communication with customers throughout the query resolution process, escalating issues appropriately to the Key Accounts Team Leader when necessary Promote a customer-focused approach across all activities, ensuring the Customer Support team operates as a centre of excellence. Deliver outstanding service both internally and externally by consistently placing the customer at the heart of every decision and interaction. To carry out administrative tasks as required, including but not limited to: Deal with general enquiries for your customers relating to product information, identification, and availability. Talk to customers at various levels and functions and have the ability to talk their language Provide accurate pricing and delivery information in a timely manner Contribute and support team members with daily workload through taking calls, responding to emails and sales order processing through the relevant ordering systems To support the customer with delivery issues relating to missing parts, damaged product and missing items raising investigations and handing over to the CS Co-ordinator to raise required paperwork Work independently with minimal supervision, effectively managing time and prioritising tasks to meet tight deadlines Demonstrate resilience and the ability to perform under pressure, maintaining focus while managing competing priorities KEY SKILLS Solid and demonstrable experience in customer facing roles SAP experience Excellent IT knowledge (Excel, Work, Outlook, databases, CRM) By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jun 11, 2026
Full time
Business Development Manager CNC Machine Tools (Field Sales, East Anglia) £45,000 £50,000 Basic + Uncapped OTE £120,000 £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you re looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We re hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What s in It for You? £45,000 £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role Technical Sales with a Consultative Edge You ll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You ll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We re Looking For We re specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You ll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you re looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you re ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Field Sales Executive - New Homes Are you a driven sales professional with a passion for property and delivering exceptional customer experiences? We are recruiting for an ambitious Field Sales Executive to join a successful and growing new homes developer in the cumbria region. This is an exciting opportunity to play a key role in selling high-quality homes across a thriving development, guiding customers through every stage of their home-buying journey. The Role As a Field Sales Executive, you will be responsible for generating and securing new home reservations while delivering first class customer experience. Working closely with prospective purchasers, you will build strong relationships, understand their requirements, and help them find their perfect home. Key Responsibility include: Managing customer enquires from initial contact through to completion. Conducting site and show home tours. Proactively generating leads and following up sales opportunities. Delivering against sales targets and reservations objectives. Maintaining accurate records on CRM systems. Liaising with solicitors, mortgage advisors and internal teams to ensure a smooth customer journey. Representing the business professionally within the local community and at marketing events. About You Previous experience in sales, customer service or face-to-face consultative selling. New homes sales experience would be advantageous but it is not essential Highly motivated with a strong desire to achieve targets. Excellent communication and relationship building skills Professional, organised and customer focused approach Full UK driving license and flexibility to work weekends as required Whats on offer Competitive basic salary. Attractive commission structure. Career progression opportunities with a growing house builder. Comprehensive training and ongoing support. The opportunity to be part of a successful and supportive team. If you are passionate about sales and enjoy helping customers make one of the biggest purchases of their lives, we'd love to hear from you. You can send across your CV to (url removed) or give me a call for further details on (phone number removed).
Jun 11, 2026
Full time
Field Sales Executive - New Homes Are you a driven sales professional with a passion for property and delivering exceptional customer experiences? We are recruiting for an ambitious Field Sales Executive to join a successful and growing new homes developer in the cumbria region. This is an exciting opportunity to play a key role in selling high-quality homes across a thriving development, guiding customers through every stage of their home-buying journey. The Role As a Field Sales Executive, you will be responsible for generating and securing new home reservations while delivering first class customer experience. Working closely with prospective purchasers, you will build strong relationships, understand their requirements, and help them find their perfect home. Key Responsibility include: Managing customer enquires from initial contact through to completion. Conducting site and show home tours. Proactively generating leads and following up sales opportunities. Delivering against sales targets and reservations objectives. Maintaining accurate records on CRM systems. Liaising with solicitors, mortgage advisors and internal teams to ensure a smooth customer journey. Representing the business professionally within the local community and at marketing events. About You Previous experience in sales, customer service or face-to-face consultative selling. New homes sales experience would be advantageous but it is not essential Highly motivated with a strong desire to achieve targets. Excellent communication and relationship building skills Professional, organised and customer focused approach Full UK driving license and flexibility to work weekends as required Whats on offer Competitive basic salary. Attractive commission structure. Career progression opportunities with a growing house builder. Comprehensive training and ongoing support. The opportunity to be part of a successful and supportive team. If you are passionate about sales and enjoy helping customers make one of the biggest purchases of their lives, we'd love to hear from you. You can send across your CV to (url removed) or give me a call for further details on (phone number removed).
IT Account Manager Location : Leatherhead (Hybrid) Our client is a growing cloud consulting and managed services business with a strong position in complex IT services, private cloud, data centre and workspace transformation. This role sits within their sales function and supports the move towards a more proactive, structured and growth-focused account model. The Account Manager will manage a focused portfolio of accounts and prospects, with opportunities primarily self-created and, where appropriate, introduced through marketing, business development, technology vendors, alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and their Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline quality, commercial progression, forecast accuracy and revenue outcome Key Responsibilities and Core Objectives: Own and grow a focused portfolio of existing customers, dormant and emerging growth accounts. Understand customer environments, priorities, stakeholders, challenges and roadmaps. Identify whitespace, growth opportunities and potential service expansion. Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders Create qualified opportunities through proactive customer engagement and structured follow-up. Identify, qualify and progress opportunities across professional services, managed services, lifecycle services and relevant product opportunities. Take ownership of suitable qualified prospects introduced through marketing, business development, vendor, alliance or partner activity. Convert opportunities into booked revenue through disciplined sales execution. Maintain accurate opportunity records in Dynamics. Own customer-facing commercial engagement, supported by technical and delivery specialists where required. Coordinate proposals, commercial positioning, pricing discussions and internal approvals. Participate actively in pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant. Maintain high standards of CRM hygiene, account planning, qualification and forecast accuracy. Ensure strong handover to delivery following closure, while continuing to identify expansion potential. Work closely with Business Development Managers where qualified prospects have broader account potential. Collaborate with Strategy & Advisory to shape customer conversations and solution-led opportunities. Work with delivery teams to align commercial commitments with delivery capability. Engage with their Managed Services teams to progress XMS and lifecycle opportunities. Collaborate with marketing and alliance teams where campaigns support account growth. Skills and Experience Essential: Experience in IT services sales, account management or customer growth roles. Proven ability to grow customer relationships and convert opportunities into revenue. Strong commercial ownership across qualification, discovery, proposal, negotiation, closure and expansion. Credibility with infrastructure, cloud, platform, operations and procurement stakeholders. Strong account planning, stakeholder mapping and opportunity qualification skills. Good understanding of services-led sales, including professional and managed services. Strong communication, CRM discipline, forecasting accuracy and follow-up. Beneficial Experience selling professional services, managed services or lifecycle services. Experience working with technology vendors, alliance partners or solution provider ecosystems. Experience in enterprise or public sector account environments. Experience in cloud, infrastructure, data centre, workspace or cybersecurity services. Experience using Dynamics or similar CRM platforms. Exposure to private cloud, VMware, VCF or the Broadcom ecosystem. Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the skills and experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you
Jun 11, 2026
Full time
IT Account Manager Location : Leatherhead (Hybrid) Our client is a growing cloud consulting and managed services business with a strong position in complex IT services, private cloud, data centre and workspace transformation. This role sits within their sales function and supports the move towards a more proactive, structured and growth-focused account model. The Account Manager will manage a focused portfolio of accounts and prospects, with opportunities primarily self-created and, where appropriate, introduced through marketing, business development, technology vendors, alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and their Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline quality, commercial progression, forecast accuracy and revenue outcome Key Responsibilities and Core Objectives: Own and grow a focused portfolio of existing customers, dormant and emerging growth accounts. Understand customer environments, priorities, stakeholders, challenges and roadmaps. Identify whitespace, growth opportunities and potential service expansion. Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders Create qualified opportunities through proactive customer engagement and structured follow-up. Identify, qualify and progress opportunities across professional services, managed services, lifecycle services and relevant product opportunities. Take ownership of suitable qualified prospects introduced through marketing, business development, vendor, alliance or partner activity. Convert opportunities into booked revenue through disciplined sales execution. Maintain accurate opportunity records in Dynamics. Own customer-facing commercial engagement, supported by technical and delivery specialists where required. Coordinate proposals, commercial positioning, pricing discussions and internal approvals. Participate actively in pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant. Maintain high standards of CRM hygiene, account planning, qualification and forecast accuracy. Ensure strong handover to delivery following closure, while continuing to identify expansion potential. Work closely with Business Development Managers where qualified prospects have broader account potential. Collaborate with Strategy & Advisory to shape customer conversations and solution-led opportunities. Work with delivery teams to align commercial commitments with delivery capability. Engage with their Managed Services teams to progress XMS and lifecycle opportunities. Collaborate with marketing and alliance teams where campaigns support account growth. Skills and Experience Essential: Experience in IT services sales, account management or customer growth roles. Proven ability to grow customer relationships and convert opportunities into revenue. Strong commercial ownership across qualification, discovery, proposal, negotiation, closure and expansion. Credibility with infrastructure, cloud, platform, operations and procurement stakeholders. Strong account planning, stakeholder mapping and opportunity qualification skills. Good understanding of services-led sales, including professional and managed services. Strong communication, CRM discipline, forecasting accuracy and follow-up. Beneficial Experience selling professional services, managed services or lifecycle services. Experience working with technology vendors, alliance partners or solution provider ecosystems. Experience in enterprise or public sector account environments. Experience in cloud, infrastructure, data centre, workspace or cybersecurity services. Experience using Dynamics or similar CRM platforms. Exposure to private cloud, VMware, VCF or the Broadcom ecosystem. Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the skills and experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team click apply for full job details
Jun 11, 2026
Full time
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team click apply for full job details
Are you a Customer Service Advisor looking for a new opportunity? Do you want to make a real impact in healthcare? Movianto Bedford is hiring! You will be working Monday to Friday (37.5 hours per week) and will be paid £26,855.96 per annum. Benefits No weekend or bank holiday working Discounted gym memberships 33 days annual leave (including bank holidays) Holiday Purchase scheme Flexible pay through Wagestream Life Assurance Up to 4% Employer Pension Contribution Access to Simply Health 24/7 GP, physiotherapy and counselling through our EAP service Cycle to Work scheme Access to MyRewards, a benefits platform Who we are eMovianto is a leading pharmaceutical supply chain solutions partner offering best-in-class logistics quality for the pharmaceutical, biotech, medical device and diagnostic industries. Purpose of the role You will be responsible for proactively resolving Customer Services queries from a select portfolio of Key Accounts. You will receive queries via telephone and email which must be logged, investigated and resolved as quickly and efficiently as possible. Liaising with Clients & Customers you will investigate and identify the root cause of any Service failures ensuring that all service is resumed as soon as possible. Working closely with the Internal Key Account Manager and your wider team you will be the voice of the Customer and have a passion for exceeding expectations How you'll make an impact as a Customer Service Advisor at Movianto: Be the initial point of contact for Customer Service queries received by telephone and email, record information accurately on Salesforce CRM. Ownership of queries from start to finish- investigate and resolve Update Clients on investigation status and progress. Liaise with Warehouse & Transport teams to investigate the root cause of any service issues Record and process Goods Uplift/Returns, Log Adverse Drug Reactions. Proactively manage all open cases ensuring resolution within Movianto SLAs. Support the Internal Key Account Manager, providing information when required. Monitor Critical Consignment deliveries and contribute to process improvements while adhering to quality standards Maintain administration, filing & Client specific KPI's. When required attend internal and external Customer conference calls/meetings to discuss Customer Service issues. Identify and escalate any potential financial loss issue within the business. To ensure all applicable Company Quality procedures are adhered to. To undertake any reasonable request that may be required from the business What it will take to thrive as a Customer Service Advisor at Movianto: Previous Customer Service experience ideally in a B2B Customer Service team Able to conduct investigations to identify root cause analysis of any service failures Good communication skills both verbally and in writing A professional and courteous telephone manner Competent in the use of Microsoft packages with strong typing skills Able to work under pressure and to strict deadlines Excellent organisational skills with the ability to prioritise workload Good attention to detail with strong accuracy and data entry skills Passionate about good Customer Service Able to work effectively as a team or individually Ability to identify preventative & corrective actions Trend analysis of service failures Working knowledge of Movianto UK SOP's Ready to make a difference with us? Apply now and become a part of our dedicated team! For more information or if you have any questions you can email - Delivering healthcare across the nation - Movianto UK Movianto / Yusen Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Yusen Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Yusen Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto / Yusen Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto / Yusen Group.
Jun 11, 2026
Full time
Are you a Customer Service Advisor looking for a new opportunity? Do you want to make a real impact in healthcare? Movianto Bedford is hiring! You will be working Monday to Friday (37.5 hours per week) and will be paid £26,855.96 per annum. Benefits No weekend or bank holiday working Discounted gym memberships 33 days annual leave (including bank holidays) Holiday Purchase scheme Flexible pay through Wagestream Life Assurance Up to 4% Employer Pension Contribution Access to Simply Health 24/7 GP, physiotherapy and counselling through our EAP service Cycle to Work scheme Access to MyRewards, a benefits platform Who we are eMovianto is a leading pharmaceutical supply chain solutions partner offering best-in-class logistics quality for the pharmaceutical, biotech, medical device and diagnostic industries. Purpose of the role You will be responsible for proactively resolving Customer Services queries from a select portfolio of Key Accounts. You will receive queries via telephone and email which must be logged, investigated and resolved as quickly and efficiently as possible. Liaising with Clients & Customers you will investigate and identify the root cause of any Service failures ensuring that all service is resumed as soon as possible. Working closely with the Internal Key Account Manager and your wider team you will be the voice of the Customer and have a passion for exceeding expectations How you'll make an impact as a Customer Service Advisor at Movianto: Be the initial point of contact for Customer Service queries received by telephone and email, record information accurately on Salesforce CRM. Ownership of queries from start to finish- investigate and resolve Update Clients on investigation status and progress. Liaise with Warehouse & Transport teams to investigate the root cause of any service issues Record and process Goods Uplift/Returns, Log Adverse Drug Reactions. Proactively manage all open cases ensuring resolution within Movianto SLAs. Support the Internal Key Account Manager, providing information when required. Monitor Critical Consignment deliveries and contribute to process improvements while adhering to quality standards Maintain administration, filing & Client specific KPI's. When required attend internal and external Customer conference calls/meetings to discuss Customer Service issues. Identify and escalate any potential financial loss issue within the business. To ensure all applicable Company Quality procedures are adhered to. To undertake any reasonable request that may be required from the business What it will take to thrive as a Customer Service Advisor at Movianto: Previous Customer Service experience ideally in a B2B Customer Service team Able to conduct investigations to identify root cause analysis of any service failures Good communication skills both verbally and in writing A professional and courteous telephone manner Competent in the use of Microsoft packages with strong typing skills Able to work under pressure and to strict deadlines Excellent organisational skills with the ability to prioritise workload Good attention to detail with strong accuracy and data entry skills Passionate about good Customer Service Able to work effectively as a team or individually Ability to identify preventative & corrective actions Trend analysis of service failures Working knowledge of Movianto UK SOP's Ready to make a difference with us? Apply now and become a part of our dedicated team! For more information or if you have any questions you can email - Delivering healthcare across the nation - Movianto UK Movianto / Yusen Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Yusen Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Yusen Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto / Yusen Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto / Yusen Group.
Anderson Knight is delighted to be working with a well-established organisation to recruit a Field Sales Advisor covering the Aberdeenshire region within the agricultural sector. This is an excellent opportunity for a motivated and commercially driven sales professional to join a leading business and take ownership of a key territory. The successful candidate will be responsible for developing new business, strengthening existing customer relationships, and driving sales growth across the region. Offering a high level of independence and the opportunity to make a real impact, this role is ideally suited to someone who thrives in a field-based environment, enjoys meeting customers face-to-face, and has a passion for delivering outstanding service and commercial results. Individuals with experience in sales, account management, agriculture, farming, machinery, construction, or related sectors are particularly encouraged to apply. Key Responsibilities Manage and grow a portfolio of existing customers while identifying opportunities to expand business within your territory. Proactively generate new business through networking, referrals, prospecting, and relationship-building activities. Develop strong, long-lasting relationships with customers, acting as a trusted advisor and key point of contact. Present and promote products and services, providing tailored solutions to meet customer needs. Manage the full sales cycle from lead generation and quotation through to negotiation, closing, and ongoing account management. Consistently achieve and exceed sales targets and performance objectives. Monitor market developments, competitor activity, and customer trends to identify new opportunities for growth. Work closely with internal departments to ensure customers receive a seamless and professional service. About You Previous experience in field sales, business development, account management, or a similar customer-facing commercial role. Proven ability to build relationships, generate new business, and deliver sales results. Strong communication, negotiation, and interpersonal skills. Self-motivated, organised, and capable of managing your own workload effectively. Commercially aware with a proactive approach to identifying opportunities. Experience or an interest in agriculture, farming, machinery, construction, engineering, or related industries would be highly advantageous. Full UK driving licence. What's on Offer Competitive salary with an attractive bonus and commission structure. Company car. Ongoing training, support, and professional development. Supportive and collaborative company culture. The opportunity to join a growing and successful organisation with genuine career progression opportunities. A rewarding role where performance and success are recognised and rewarded. If you're an ambitious sales professional looking for the next step in your career with a forward-thinking and growing business, we'd be delighted to hear from you. Apply today or contact Anderson Knight for a confidential discussion about this opportunity.
Jun 10, 2026
Full time
Anderson Knight is delighted to be working with a well-established organisation to recruit a Field Sales Advisor covering the Aberdeenshire region within the agricultural sector. This is an excellent opportunity for a motivated and commercially driven sales professional to join a leading business and take ownership of a key territory. The successful candidate will be responsible for developing new business, strengthening existing customer relationships, and driving sales growth across the region. Offering a high level of independence and the opportunity to make a real impact, this role is ideally suited to someone who thrives in a field-based environment, enjoys meeting customers face-to-face, and has a passion for delivering outstanding service and commercial results. Individuals with experience in sales, account management, agriculture, farming, machinery, construction, or related sectors are particularly encouraged to apply. Key Responsibilities Manage and grow a portfolio of existing customers while identifying opportunities to expand business within your territory. Proactively generate new business through networking, referrals, prospecting, and relationship-building activities. Develop strong, long-lasting relationships with customers, acting as a trusted advisor and key point of contact. Present and promote products and services, providing tailored solutions to meet customer needs. Manage the full sales cycle from lead generation and quotation through to negotiation, closing, and ongoing account management. Consistently achieve and exceed sales targets and performance objectives. Monitor market developments, competitor activity, and customer trends to identify new opportunities for growth. Work closely with internal departments to ensure customers receive a seamless and professional service. About You Previous experience in field sales, business development, account management, or a similar customer-facing commercial role. Proven ability to build relationships, generate new business, and deliver sales results. Strong communication, negotiation, and interpersonal skills. Self-motivated, organised, and capable of managing your own workload effectively. Commercially aware with a proactive approach to identifying opportunities. Experience or an interest in agriculture, farming, machinery, construction, engineering, or related industries would be highly advantageous. Full UK driving licence. What's on Offer Competitive salary with an attractive bonus and commission structure. Company car. Ongoing training, support, and professional development. Supportive and collaborative company culture. The opportunity to join a growing and successful organisation with genuine career progression opportunities. A rewarding role where performance and success are recognised and rewarded. If you're an ambitious sales professional looking for the next step in your career with a forward-thinking and growing business, we'd be delighted to hear from you. Apply today or contact Anderson Knight for a confidential discussion about this opportunity.
Unleash your potential: Become a self-employed sales professional and transform your ambitions into success with uncapped commission. As a Membership Advisor for the Federation of Small Businesses, you are empowered to build a strong and sustainable business model, servicing the SME community, backed by a trusted, national business support organisation. This is your opportunity to build a successful business developing long lasting relationships within your business community. You can build your business network and be recognised across your territory as a trusted business advisor. Be your own boss, run your business your way and take charge of your destiny with unrivalled support every step of the way. What You ll Do A Membership Advisor is a field-based opportunity to join a dynamic organisation selling a suite of business support services into the small business sector. You will be responsible for managing your territory to deliver new members. This opportunity requires a self-motivated and ambitious individual with a proven track record in sales. Drive new member acquisition: Achieve quarterly sales targets within your assigned territory. Develop and execute territory plans: Identify and target potential members through strategic territory planning and relationship building with key decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities with new and existing members to increase revenue and income generation. Utilise Salesforce CRM: Effectively manage the sales pipeline through lead generation, referrals, and conversions. Collaborate effectively: Work seamlessly with internal teams, including the field-based development management team, to ensure excellent customer service and efficient lead follow-up. You Bring Proven sales record: Demonstrated ability to achieve and exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the SME sector and its unique challenges. CRM proficiency: Experience using Salesforce CRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong relationships. Driving license: Full UK driving license. Sales-focused mindset: Self-motivated, results-oriented, and resilient with a positive attitude. Interested? Apply now to build an amazing business and be part of a progressive organisation that has supported SMEs across the UK for over 50 years. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.
Jun 10, 2026
Full time
Unleash your potential: Become a self-employed sales professional and transform your ambitions into success with uncapped commission. As a Membership Advisor for the Federation of Small Businesses, you are empowered to build a strong and sustainable business model, servicing the SME community, backed by a trusted, national business support organisation. This is your opportunity to build a successful business developing long lasting relationships within your business community. You can build your business network and be recognised across your territory as a trusted business advisor. Be your own boss, run your business your way and take charge of your destiny with unrivalled support every step of the way. What You ll Do A Membership Advisor is a field-based opportunity to join a dynamic organisation selling a suite of business support services into the small business sector. You will be responsible for managing your territory to deliver new members. This opportunity requires a self-motivated and ambitious individual with a proven track record in sales. Drive new member acquisition: Achieve quarterly sales targets within your assigned territory. Develop and execute territory plans: Identify and target potential members through strategic territory planning and relationship building with key decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities with new and existing members to increase revenue and income generation. Utilise Salesforce CRM: Effectively manage the sales pipeline through lead generation, referrals, and conversions. Collaborate effectively: Work seamlessly with internal teams, including the field-based development management team, to ensure excellent customer service and efficient lead follow-up. You Bring Proven sales record: Demonstrated ability to achieve and exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the SME sector and its unique challenges. CRM proficiency: Experience using Salesforce CRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong relationships. Driving license: Full UK driving license. Sales-focused mindset: Self-motivated, results-oriented, and resilient with a positive attitude. Interested? Apply now to build an amazing business and be part of a progressive organisation that has supported SMEs across the UK for over 50 years. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.
A Chief Executive Officer is required for an established technical consulting and digital business entering a significant new phase of commercial growth and seeking a commercially driven leader to guide the organisation through its next stage of development. The business has built an excellent reputation across multiple specialist market verticals, delivering technically led consultancy, advisory, and data-driven solutions to a broad range of public and private sector clients. Alongside its consulting activities, the business has also developed a proprietary digital platform which the board believes represents a significant long-term commercial opportunity. Having established strong foundations and market credibility, the business now sees significant headroom for further commercial expansion, strategic growth, and increased market penetration across multiple verticals. This is a Chief Executive Officer appointment with full operational, commercial, and strategic responsibility for the business. However, this is not a stewardship role for an executive seeking to operate at a distance from the commercial drivers of the organisation. We are seeking a highly driven commercial leader capable of scaling the business significantly beyond its current position through sales growth, strategic market development, operational leadership, and long-term value creation. The Opportunity The business has developed strong foundations, long-standing customer relationships, and substantial market credibility across a number of specialist sectors. The next phase of growth will require a leader capable of: Driving commercial growth across existing market verticals Expanding and developing new service verticals and revenue streams Personally influencing key customer relationships, strategic partnerships, and major opportunities Leading the preparation and delivery of commercially compelling tenders, frameworks, and bid submissions Refining organisational structure, operating disciplines, and scalable business processes to support future growth Building greater accountability, consistency, and leadership alignment across a fully remote organisation Supporting the commercial evolution of the company s digital and software capabilities alongside the core consulting business Positioning the organisation for future strategic investment, private equity interest, or long-term enterprise value creation This role requires a leader who remains commercially engaged and close to the market. The successful individual will be expected to contribute directly to growth strategy, customer development, major bids, and commercial execution rather than operating purely at board level. Candidate Profile This opportunity is likely to appeal to an ambitious and commercially proven: Managing Director Commercial Director Sales Director Essential Experience required for Chief Executive Officer A strong track record of scaling revenue within technical, consulting, engineering, software, infrastructure, data, or professional services environments Significant success winning and developing business through public sector tenders, framework agreements, strategic bids, and consultative sales processes Experience developing commercially attractive tender responses and leading complex bid activity Strong sales and business development capability, including direct involvement in major customer opportunities Experience operating within businesses or divisions of approximately £20m £60m+ , with exposure to more mature organisational structures, scalable operating models, and growth-focused leadership environments Experience leading fully remote or geographically dispersed teams Strong commercial acumen with full P&L responsibility Experience building scalable organisations, leadership structures, accountability frameworks, and operational processes Exposure to private equity, investors, strategic growth environments, or value creation initiatives Leadership Style & Personal Characteristics Highly commercial and growth-focused Energetic, driven, and execution-oriented Comfortable operating within entrepreneurial and evolving environments Capable of balancing strategic thinking with hands-on commercial leadership Naturally credible with clients, technical specialists, and senior stakeholders Experienced in building rapport, trust, and alignment across teams during periods of organisational change and growth Motivated by building long-term enterprise value rather than simply maintaining an existing operation This appointment will require a leader capable of bringing people with them, creating engagement and confidence internally, and establishing a clear sense of direction as the business continues to evolve and scale. This opportunity is best suited to individuals who still enjoy developing business, shaping markets, building teams, and driving meaningful growth. All discussions will be handled with the strictest confidence. If you would like a confidential discussion regarding the opportunity of Chief Executive Officer, please click the link below to upload your CV and apply. Alternatively, you are welcome to contact me via the details below. Due to the confidential nature of the appointment, shortlisted individuals may be asked to sign a non-disclosure agreement (NDA) prior to detailed discussions regarding the business, strategic plans, and opportunity.
Jun 10, 2026
Full time
A Chief Executive Officer is required for an established technical consulting and digital business entering a significant new phase of commercial growth and seeking a commercially driven leader to guide the organisation through its next stage of development. The business has built an excellent reputation across multiple specialist market verticals, delivering technically led consultancy, advisory, and data-driven solutions to a broad range of public and private sector clients. Alongside its consulting activities, the business has also developed a proprietary digital platform which the board believes represents a significant long-term commercial opportunity. Having established strong foundations and market credibility, the business now sees significant headroom for further commercial expansion, strategic growth, and increased market penetration across multiple verticals. This is a Chief Executive Officer appointment with full operational, commercial, and strategic responsibility for the business. However, this is not a stewardship role for an executive seeking to operate at a distance from the commercial drivers of the organisation. We are seeking a highly driven commercial leader capable of scaling the business significantly beyond its current position through sales growth, strategic market development, operational leadership, and long-term value creation. The Opportunity The business has developed strong foundations, long-standing customer relationships, and substantial market credibility across a number of specialist sectors. The next phase of growth will require a leader capable of: Driving commercial growth across existing market verticals Expanding and developing new service verticals and revenue streams Personally influencing key customer relationships, strategic partnerships, and major opportunities Leading the preparation and delivery of commercially compelling tenders, frameworks, and bid submissions Refining organisational structure, operating disciplines, and scalable business processes to support future growth Building greater accountability, consistency, and leadership alignment across a fully remote organisation Supporting the commercial evolution of the company s digital and software capabilities alongside the core consulting business Positioning the organisation for future strategic investment, private equity interest, or long-term enterprise value creation This role requires a leader who remains commercially engaged and close to the market. The successful individual will be expected to contribute directly to growth strategy, customer development, major bids, and commercial execution rather than operating purely at board level. Candidate Profile This opportunity is likely to appeal to an ambitious and commercially proven: Managing Director Commercial Director Sales Director Essential Experience required for Chief Executive Officer A strong track record of scaling revenue within technical, consulting, engineering, software, infrastructure, data, or professional services environments Significant success winning and developing business through public sector tenders, framework agreements, strategic bids, and consultative sales processes Experience developing commercially attractive tender responses and leading complex bid activity Strong sales and business development capability, including direct involvement in major customer opportunities Experience operating within businesses or divisions of approximately £20m £60m+ , with exposure to more mature organisational structures, scalable operating models, and growth-focused leadership environments Experience leading fully remote or geographically dispersed teams Strong commercial acumen with full P&L responsibility Experience building scalable organisations, leadership structures, accountability frameworks, and operational processes Exposure to private equity, investors, strategic growth environments, or value creation initiatives Leadership Style & Personal Characteristics Highly commercial and growth-focused Energetic, driven, and execution-oriented Comfortable operating within entrepreneurial and evolving environments Capable of balancing strategic thinking with hands-on commercial leadership Naturally credible with clients, technical specialists, and senior stakeholders Experienced in building rapport, trust, and alignment across teams during periods of organisational change and growth Motivated by building long-term enterprise value rather than simply maintaining an existing operation This appointment will require a leader capable of bringing people with them, creating engagement and confidence internally, and establishing a clear sense of direction as the business continues to evolve and scale. This opportunity is best suited to individuals who still enjoy developing business, shaping markets, building teams, and driving meaningful growth. All discussions will be handled with the strictest confidence. If you would like a confidential discussion regarding the opportunity of Chief Executive Officer, please click the link below to upload your CV and apply. Alternatively, you are welcome to contact me via the details below. Due to the confidential nature of the appointment, shortlisted individuals may be asked to sign a non-disclosure agreement (NDA) prior to detailed discussions regarding the business, strategic plans, and opportunity.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
