13 jobs found

Facilities Manager/Supervisor Entry/Mid-Level FM Department: Property Team Location: Bishops Stortford main site but multi-site travel required Contract: Full-time 7.5hr day plus 1hr unpaid lunch break Salary: £28,000 £40,000 per annum depending on experience, reviewed annually Requirement: Full UK driving licence & road legal / roadworthy vehicle This job description is intended as a guide to the principal duties and accountabilities of the role. Responsibilities will evolve over time and should not be read as a permanent, exhaustive statement of the post. Job Purpose To deliver effective facilities management across an office portfolio, overseeing day-to-day operations, statutory compliance, and planned maintenance. The role requires strong contractor management, rigorous monitoring of service standards, and a commitment to maintaining safe, efficient, and high-quality workplaces that support occupier satisfaction and operational performance. Duties and Responsibilities Compliance & Health and Safety Maintain 100% compliance across all assets - inspections, certificates, remedial works, and logs. Support asbestos management, water hygiene, and other statutory programmes; training provided where required. Operations, PPM & Reactive Maintenance Maintain and optimise PPM schedules covering MEP/HVAC, life-safety, lifts, fabric, and grounds. Monitor BMS, trend alarms, and energy consumption to reduce unplanned downtime. Manage reactive maintenance through the helpdesk system, including call-outs and out-of-hours response, ensuring SLA compliance. Lead the asset-tagging programme across the portfolio, ensuring all furniture, IT, plant, and equipment are correctly logged to maintain a complete asset database. Supplier & Contract Management Tender, appoint, and manage hard and soft services (M&E, cleaning, security, waste, lifts, landscaping, pest control) and refurbishment/fit-out projects. Set and enforce SLAs/KPIs; conduct monthly performance reviews, site walks, and property audits. Review RAMS and verify contractor insurances and competence. Maintain accurate system records for all planned and reactive works; produce monthly reports tracking PPM completion, SLA performance, asset condition, and outstanding actions. Occupier Experience Serve as a principal point of contact for occupiers across the portfolio. Co-ordinate office moves, fit-outs, and dilapidations. Uphold front-of-house and wider service standards across serviced and managed workspace settings. Budgeting & Financial Reporting Prepare and manage service charge budgets, tracking variances and accruals. Approve invoices within delegated authority, ensuring accurate coding and cost recovery. Contribute to monthly board and asset reports covering compliance dashboards, PPM completion, risk, and savings. Sustainability & ESG Implement energy, water, and waste reduction plans in line with organisational ESG frameworks. Support EPC/MEES improvement projects and social value initiatives. Projects & Capital Works Scope minor works and develop business cases; manage contractors, H&S compliance, quality control, and handover. Support lifecycle planning and capital replacement programmes. Assist with project planning, co-ordination, and progress tracking to deliver works on time and within budget. Carry out surveying and condition assessments to inform project scopes, asset lifecycle forecasts, and refurbishment planning. People & Safety Culture Lead toolbox talks and safety briefings; champion a proactive safety culture. Maintain high service standards and contribute to the team s KPI performance. Skills & Behaviours Calm, accountable operator with strong client and customer service skills. Commercially astute able to discuss each asset with confidence, including service charge mechanics. Data-driven; comfortable working with dashboards, BMS trends, and root-cause analysis. Organised and disciplined, with the ability to prioritise and communicate clearly in writing. Salary & Benefits Salary: £28,000 £40,000 per annum depending on experience, reviewed annually Car allowance: £4,200 per annum (£350 per month), paid via payroll Mobile phone: Company mobile provided Holiday: 25 days per annum plus bank holidays; business closure between Christmas and New Year at no cost to annual entitlement Pension: Auto-enrolment in accordance with statutory requirements Health Cash Plan: Membership provided Death in Service: 2 annual salary

A rare opportunity to be a key part of one of Britain's most significant historic estates - Hestercombe Garden Trust Hestercombe is one of the South West's most significant historic landscapes, combining nationally important gardens, heritage buildings, and a vibrant programme of cultural and community activity. Set within a unique valley landscape, the estate brings together over 300 years of garden design, including the celebrated collaboration between Sir Edwin Lutyens and Gertrude Jekyll, alongside earlier Georgian and later Victorian influences. Today, Hestercombe operates as an independent charitable trust with a mission to conserve, restore and share this remarkable place for public benefit. In February 2024, Hestercombe was awarded Full National Museum Accreditation, recognising the quality and importance of its collections, interpretation, and public offer. The estate welcomes tens of thousands of visitors each year and offers a diverse programme spanning horticulture, arts and culture, learning, and wellbeing. From formal gardens and woodland walks to exhibitions, events and seasonal programming, Hestercombe provides an accessible and inspiring environment for a wide and growing audience. While the organisation is currently navigating a period of formal Administration, this next phase marks a turning point rather than a conclusion. Significant progress has been made to stabilise the Trust's position, and we are now moving toward an exit from administration with a renewed sense of purpose. With a dedicated staff team, a loyal volunteer base, and strong community roots, the foundation for recovery is firmly in place. The appointment of a new Chief Executive and Board of Trustees is a pivotal moment of transformation. We are looking for leadership that respects our 300-year heritage while driving an entrepreneurial, resilient, and sustainable future. This is a rare opportunity to lead the regeneration of a site of national importance; shaping a legacy that ensures Hestercombe remains an inspiring environment for generations to come. Background Due to a number of operational challenges and financial pressures, the Trustees appointed Joint Administrators from Forvis Mazars LLP on 1 August 2025 to protect the estate and stabilise operations. With fantastic support and hard work from the existing management team, staff and an army of volunteers, the Estate has successful continued trading under the supervision of the Administrators, who have been working with key stakeholders and benefactors to formulate a rescue and funding plan and secure a long term sustainable future of the Estate. It is intended that Hestercombe Gardens Trust will exit Administration within the next 6 months and return to the control of the Trustees, a newly appointed CEO and management team. The Joint Administrators and the existing Trustees are seeking to appoint new Trustees to support and oversee the long term sustainability of this nationally significant heritage estate. Purpose of the role Trustees are responsible for: The overall governance and strategic direction of the Trust. Ensuring that the Trust meets its charitable objectives, complies with legal and regulatory duties, and operates with integrity and transparency. Working collaboratively with the Joint Administrators, the incoming CEO and other stakeholders during the exit from Administration and being a key part of the future governance structure. Key responsibilities Provide independent oversight and strategic leadership to the Trust. Ensure the Trust fulfils its charitable objectives and operates in accordance with charity law, the Trust deed and relevant regulatory requirements. Fulfil all legal duties of a Trustee under the Charities Act and the organisation's governing document. Support the development and implementation of the long term strategy, including the Administration exit plan and any CVA proposals. Work closely with the newly appointed CEO and Chair of Trustees to monitor performance, financial stability and operational delivery. Safeguard the heritage assets and promote the Trust's educational and public benefit aims. Oversee governance improvements, including board structure, decision making and risk management. Review key policies, systems and controls to ensure effective management of finances, operations and compliance. Engage constructively with stakeholders including funders, benefactors, regulators and the local community. Act as an ambassador for the Trust and support fundraising and partnership activity where appropriate. Commit sufficient time to attend board meetings, sub committees and site visits. Key skills and experience being sought from the Trustee Board Experience in governance, leadership or senior management within a charity, cultural institution, public body or commercial organisation. Understanding of financial oversight and risk management. Ability to scrutinise proposals, challenge constructively and support effective decision making. Experience in one or more desirable areas: heritage, culture, environment, finance, audit, law, commercial operations, hospitality, fundraising or public engagement. Ability to work collaboratively and maintain independence of judgement. Strong communication skills and willingness to engage with stakeholders. Personal attributes Enthusiastically champion of Hestercombe's artistic, horticultural, historic and ecological importance while strengthening commercial performance and visitor experience. You will have a deep affinity with heritage, culture and landscape. Commitment to the long term preservation and sustainability of the site as a heritage asset. Integrity, objectivity and sound judgement. Ability to act impartially and avoid conflicts of interest. Supportive but challenging approach to governance. Willingness to contribute time and expertise. Additional context The Trust is undergoing significant change. A reshaped Board of Trustees is required to support the Administration exit, rebuild governance and provide stability for the incoming CEO and management team. Trustees will play a critical role in overseeing this transition and ensuring the Trust is equipped for long term success. Trustees are not remunerated for their work and give their time on a voluntary basis, in line with standard charity sector practice. This ensures that decisions are made independently and always in the best interests of the charity. Reasonable out of pocket expenses can be reimbursed, but Trustees do not receive salary, fees or other financial benefits for carrying out their duties. Please submit a CV and a covering letter outlining your suitability for the role. Applications may be submitted to Deadline for applications 12 June 2026 The Administrators are also seeking candidates for CEO, which can be found on a second job listing Mark Boughey is authorised to act as an insolvency practitioner in the UK by the Institute of Chartered Accountants in England and Wales and bound by the Insolvency Code of Ethics. Where personal data is required to be processed, this will be dealt with in accordance with the Forvis Mazars LLP Insolvency Services Privacy Statement which can be accessed at: The affairs, business and property of the Company are being managed by the Joint Administrators. The Joint Administrators act as agents of the Company and without personal liability.

Collections Manager (Fixed Term Contract - 6-12 Months) Location: Melton Mowbray Contract: Fixed Term Contract (6-12 Months) Salary: Competitive The Opportunity Red Recruitment is recruiting on behalf of our client, a specialist debt collection business, for an experienced Collections Manager to join the organisation on a 6-12 month fixed-term contract. The successful candidate will oversee the end-to-end collections and litigation lifecycle, manage key third-party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast-paced environment. Key Responsibilities Develop, create, and execute a strategic business plan for historic and aged debt, with a focus on maximising recoveries and reducing future risk. Lead the end-to-end collections lifecycle, including pre-arrears prevention, collections activity, litigation management, and recovery strategies. Work closely with litigators and legal partners to oversee cases through the litigation process and ensure commercially effective outcomes. Manage and oversee relationships with third-party suppliers, collection agencies, legal partners, and external stakeholders. Design and implement effective pre-arrears strategies aimed at improving customer outcomes. Take ownership of both internal and external late-stage debt management activities across problematic and aged debt portfolios. Develop, manage, and monitor credit loss models and performance frameworks to support decision-making and forecasting. Analyse portfolio performance, identify risks, and implement corrective actions to improve collection effectiveness. Ensure all collections and recovery activities operate within regulatory frameworks and customer treatment standards. Provide leadership and direction across collections activity, driving operational excellence and continuous improvement initiatives. Skills & Experience Required Proven experience in a senior collections, recoveries, or debt management role within regulated financial services or debt collection environments. Strong understanding of FCA regulations and experience operating within highly regulated frameworks. Demonstrated experience developing and executing collections strategies for aged, problematic, or distressed debt portfolios. Experience managing end-to-end litigation processes and working directly with legal partners and litigators. Strong knowledge of collections operations, arrears management, recoveries, and credit risk principles. Experience developing credit loss models, forecasting methodologies, and performance reporting. Proven capability managing third-party suppliers and outsourced collections partners. Strong analytical and commercial mindset with the ability to make data-driven decisions. Ability to influence stakeholders across multiple functions and operate effectively in a change-focused environment. Strong leadership capability with the confidence to build and implement new strategies quickly. Desirable Experience Experience working with problematic, vulnerable, or high-risk customer debt portfolios. Why Apply? This role offers the opportunity to make a measurable impact within a business undergoing growth, with responsibility for shaping debt recovery strategy, improving customer outcomes, and strengthening operational controls across collections and litigation activities.

Location: Ware, SG12 Salary: £30,000 - £35,000 Working Hours: Monday-Friday (Hybrid) 9am-5:30pm Job Code: MJ2273 Senior Credit Controller My client is a leading UK technology and services provider delivering specialist Print, Telecoms, and IT Managed Services. Currently navigating an exciting period of growth, they are looking for a sharp, commercially minded Senior Credit Controller to join their team based in Ware. This isn t a standard, repetitive collections job. Reporting directly to the Credit Control Manager, you will take full ownership of a high-volume ledger, driving collections, managing the Direct Debit process, and unpicking complex disputes across multi-service accounts. This is a highly visible role where your hard work actually gets noticed. You ll need the confidence to manage stakeholders and the commercial awareness to work through intricate contract or legal puzzles that come with major commercial deals. Key Responsibilities: Drive proactive collections across your allocated ledger, minimising aged debt and optimising monthly cash flow. Ensure prompt, accurate cash allocation and meticulously reconcile unallocated receipts. Oversee the end-to-end Direct Debit process, including daily BACS reports, failures, reinstatements, and scheme compliance. Log, investigate, and resolve complex queries, partnering with Sales, Operations, and Billing to hold internal stakeholders to timelines. Maintain and repair critical customer relationships, balancing assertive debt recovery with a professional approach. Monitor credit risk, flag deteriorating accounts with recommendations, and renegotiate structured payment plans when necessary. Navigate third-party customer billing portals to submit invoices, track payments, and resolve administrative queries. Assist the Credit Control Manager with system automation projects and actively support team KPI and debtor day reduction targets. The successful candidate will have: At least 5 years experience within a high-volume B2B credit control environment. Strong, hands-on knowledge of the Direct Debit process and BACS scheme rules. A track record of successfully managing and resolving complex disputes across multiple service lines. Proficiency in MS Office (strong Excel skills) and accounting software, ideally Microsoft Dynamics 365 Business Central. A background in managed services, telecoms, or IT (this is a significant advantage). Benefits: 28 Days Holiday Birthday off Pension Scheme Flexible hybrid working Salary Sacrifice private healthcare, and dental (after probation) Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.

A large organisation with Hull based site is recruiting a Global Credit Manager The Opportunity A global, highly complex manufacturing business is seeking an experienced Global Credit & Compliance Manager to join its finance leadership team. This is a high-profile role supporting international operations across Europe, Asia, and the Americas, with responsibility for global customer credit risk and enterprise-wide compliance governance.The role sits at the intersection of commercial decision-making, cash optimisation, and regulatory compliance, offering exposure to senior leadership and Board-level reporting within a large, international group environment. Key Responsibilities Lead the global credit and compliance agenda, ensuring policies, processes, and reporting are fit for purpose and aligned to business strategy and delegation of authority. Own global customer credit risk management, including financial analysis, credit limit recommendations, and risk mitigation using internal and external data sources. Present quarterly credit performance and key compliance updates to senior leadership and Board-level stakeholders. Oversee credit control activities to drive timely cash collection while supporting commercial continuity. Partner with commercial teams, including participation in customer meetings, to balance growth and risk. Lead preparation of monthly performance and compliance reporting for senior management. Ensure Letters of Credit are managed in line with UCP regulations and internal guidelines. Oversee securitisation reporting to Group, ensuring accuracy and timeliness. Lead complex debt resolution and recovery activities, liaising with administrators, legal advisors, and other stakeholders. Monitor and advise on changing regulatory requirements impacting the business. Drive and embed a strong culture of compliance across the organisation, including Competition Law, Anti-Bribery & Corruption, Sanctions, Modern Slavery, Dawn Raids, and Code of Conduct. Conduct third-party due diligence and integrity assessments, working closely with external advisors. Manage gifts and entertainment registers, sanctions reporting, and KYC responses to financial institutions. Provide leadership, coaching, and development to direct reports, maintaining high professional and ethical standards. Represent the business on selected global credit and compliance initiatives. Support ad-hoc projects and activities as required by senior finance leadership. Candidate Profile Qualified or part-qualified CICM / CIMA, or equivalent experience. Progressive experience in global credit risk management and regulatory compliance within a complex, international environment. Strong understanding of credit drivers, customer risk, and security instruments (e.g. Letters of Credit). Commercially minded with strong financial and analytical capability. Confident, operating independently and influencing senior stakeholders. Strong systems and PC skills (advanced Excel essential; SAP experience highly desirable). Meticulous attention to detail with a strong focus on data quality, consistency, and governance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Head of Origination (Real Estate Finance), London Salary: c 120,000 - c 130,000 (Bonus, Pension, Life Insurance, Income protection, Healthcare) To own the Origination function across the business, including the generation and structuring of real estate transactions, and managing the execution risk across the company's origination pipeline. This position requires a seasoned Lending professional with extensive experience in real estate financing and structuring, particularly within the mid-market sector. Show strong commercial acumen to grow market share in our chosen markets through building relationships with clients and intermediaries and building trust in the brand via professional structuring and seamless execution. Lead the team via hiring, developing and nurturing colleagues and through operational discipline in implementing and monitoring the function, through robust systems and controls to support business expansion in the UK and Globally. Responsibilities: Act as a player manager and lead by example to grow and professionalise each of these core competencies across UK mid-market development financing. Develop and implement the lending strategy to meet the businesses goals, leading the origination team to achieve financial targets. Contribute to the Monthly Management Committee. Lead, mentor, and oversee the origination team, providing training, guidance, and performance evaluation to develop best in class real estate financing professionals. Build and maintain strong relationships with clients, real estate agents, and brokers to drive loan origination, increase market share and make us the 'go to' mid-market financing firm. Stay informed about market trends and competitor activities to identify opportunities for growth and improvement in lending services. Act as the first line of defence and collaborate with credit risk management to assess borrower qualifications and manage risks associated with loan approvals. Streamline the loan origination process to enhance efficiency, reduce turnaround times, and improve borrower experience. Ensure that all origination practices comply with banking regulations and internal policies. Work closely with Investments and other departments (e.g., Marketing, Legal, Operations, Portfolio) to support origination efforts and ensure a smooth transition of deals into Portfolio once funded. Operate systems to ensure continuous monitoring of lending practices and prepare reports on Origination KPI's, trends, and performance of the division to support continuous improvement. Assist in developing strategies for dealing with customers in financial distress and support on recovery and restructuring plans if necessary. Essential Skills: Collaboration: Work with colleagues and external stakeholders to achieve objectives. Team Management: Develop direct reports to be best in class. Leadership: Inspire those around you to grow and perform at their best. Commerciality: Drive origination activity and position the firm in a competitive manner. Debt structuring - expert knowledge of loan products, market participants, and structuring techniques to support origination growth combined with reduced risk. Credit Risk understanding: As the first line of defence ensure the firm is only originating loans with a low risk of loss. Communication: Effective communication skills to support team, firm and external priorities. Ethics and Integrity: High ethical standards to ensure unbiased and fair client interaction and compliance practices. Attention to Detail: Crucial for identifying potential risk issues in Lending practices. Regulatory Knowledge: Understanding of UK financial regulation and other relevant financial laws. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

We're working with a leading international professional services firm seeking a Revenue Control Manager to join their growing finance function. This is a high-impact role with strategic responsibility for revenue management across global offices. You'll be responsible for driving improvements in billing and cash collection, reducing lock-up, and limiting exposure to bad debt. Leading a team of revenue professionals, you'll work closely with senior stakeholders across the business to optimise financial performance and contribute to long-term growth. If you're a commercially focused finance leader with experience in a partnership or professional services environment, this could be the next step in your career. Key Responsibilities Partner with the Head of Finance Operations to manage and improve global working capital Lead and develop a team of Revenue Controllers, Billing Specialists, and E-Billing Administrators Collaborate with partners and fee earners to minimise WIP and debtor days Ensure client billing arrangements are accurately maintained and effectively executed Build strong relationships across the business, including regular review meetings with senior stakeholders Deliver accurate and insightful reporting on receivables, lock-up, and debtor valuations Act as the key escalation point for revenue-related matters Monitor risks and identify opportunities to improve recovery and reduce aged debt Contribute to finance transformation initiatives and support wider business projects What We're Looking For Experience in a similar revenue or working capital management role, ideally within a professional services or legal environment Strong leadership skills with a track record of developing and motivating teams Excellent interpersonal and stakeholder engagement skills, including working with senior leadership Commercial awareness and confidence to influence decision-making Comfortable working under pressure and managing multiple priorities Solid understanding of financial systems and data reporting tools

Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.

Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.

Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.

Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.

Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.

Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.