Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
Jun 13, 2026
Full time
Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
People Relations Advisor Full time, Permanent Location Ipswich (hybrid working) Closing date: 22 June This is an opportunity to join a forward-thinking newly formed People & Culture team where your expertise will make a genuine impact across the business click apply for full job details
Jun 13, 2026
Full time
People Relations Advisor Full time, Permanent Location Ipswich (hybrid working) Closing date: 22 June This is an opportunity to join a forward-thinking newly formed People & Culture team where your expertise will make a genuine impact across the business click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK, thousands of unique minds are coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Director, you will be managing a portfolio and be responsible for the timely completion and quality delivery of engagements. You will support the Partners with project work, build excellent relationships, initiate, and deliver marketing and business development projects and work with the senior members of the London Valuation Team in developing the business. You'll be someone with: Significant valuation experience at a senior level gained in another professional services firm. Proficiency in a number of valuation techniques including: discounted cash flow, multiples analysis, options and other derivatives pricing, intangible asset and tax valuation approaches. Proven people leadership skills and commitment to developing teams. Strong Quality & Risk and Commercial Management skills. Adept ability to interpret financial statements in the context of valuations. Strong commercial acumen and ability to understand the internal and external drivers of value for a given asset. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK, thousands of unique minds are coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis. Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include: Managing and monitoring outstanding balances across client accounts Chasing overdue payments via phone, email, and written communication Negotiating payment plans with customers where required Allocating payments and reconciling customer accounts Investigating and resolving payment discrepancies and queries Supporting monthly reporting on aged debt, cash flow, and payment trends Working closely with internal teams to resolve credit-related issues Ensuring processes align with company credit control policies and procedures This is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement. What you'll need to succeed Previous experience in credit control, accounts receivable, or collections Strong understanding of debt collection and credit management processes Excellent communication and negotiation skills Ability to handle difficult conversations professionally Strong attention to detail and organisational skills Good working knowledge of Excel and finance systems What you'll get in return Competitive salary Hybrid working model 25 days annual leave + bank holidays Buy/sell holiday scheme (up to 30 days) Christmas business closure Life assurance (4x salary) Enhanced pension and family leave policies Employee Assistance Programme Access to a flexible benefit platform (health, dental, cycle to work etc.) Supportive and collaborative working environment What you need to do now If you're interested in this role, please click 'Apply Now' or contact at Hays Accountancy & Finance on (phone number removed) for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Full time
Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis. Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include: Managing and monitoring outstanding balances across client accounts Chasing overdue payments via phone, email, and written communication Negotiating payment plans with customers where required Allocating payments and reconciling customer accounts Investigating and resolving payment discrepancies and queries Supporting monthly reporting on aged debt, cash flow, and payment trends Working closely with internal teams to resolve credit-related issues Ensuring processes align with company credit control policies and procedures This is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement. What you'll need to succeed Previous experience in credit control, accounts receivable, or collections Strong understanding of debt collection and credit management processes Excellent communication and negotiation skills Ability to handle difficult conversations professionally Strong attention to detail and organisational skills Good working knowledge of Excel and finance systems What you'll get in return Competitive salary Hybrid working model 25 days annual leave + bank holidays Buy/sell holiday scheme (up to 30 days) Christmas business closure Life assurance (4x salary) Enhanced pension and family leave policies Employee Assistance Programme Access to a flexible benefit platform (health, dental, cycle to work etc.) Supportive and collaborative working environment What you need to do now If you're interested in this role, please click 'Apply Now' or contact at Hays Accountancy & Finance on (phone number removed) for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior HR Advisor Competitive Salary + Pension (Er 4%), 37.5 hour week, 1 Day WFH Are you an experienced HR Advisor looking for a role where you can truly make an impact? We are partnering with a well-established, international manufacturing company with a strong UK presence, currently seeking a high-calibre HR Advisor to join their Blackpool site click apply for full job details
Jun 13, 2026
Full time
Senior HR Advisor Competitive Salary + Pension (Er 4%), 37.5 hour week, 1 Day WFH Are you an experienced HR Advisor looking for a role where you can truly make an impact? We are partnering with a well-established, international manufacturing company with a strong UK presence, currently seeking a high-calibre HR Advisor to join their Blackpool site click apply for full job details
Temporary Customer Service Advisor Brentwood, Essex 12.75 per hour 6 week assignment to start ASAP Monday - Friday, 9am-5pm Duties: Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquiries and queries by phone and email To be considered for this role: You must be confident talking to customers over the telephone You must be available to work for the next 6 weeks without substantial absences Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Seasonal
Temporary Customer Service Advisor Brentwood, Essex 12.75 per hour 6 week assignment to start ASAP Monday - Friday, 9am-5pm Duties: Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquiries and queries by phone and email To be considered for this role: You must be confident talking to customers over the telephone You must be available to work for the next 6 weeks without substantial absences Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
Jun 13, 2026
Full time
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme We have been instructed on an executive search for a Managing Director. This is an opportunity to lead and scale a profitable, specialist professional services consultancy operating within risk, compliance, and technology advisory services. This is a high-impact leadership role for a commercially astute Managing Director who understands how to grow founder-led professional services businesses and build scalable, operationally mature organisations. The business has established strong recurring revenues, a loyal customer base, and a respected position within a specialist and evolving market. Following sustained growth and increasing demand across technology-led advisory and assurance services, the shareholders are now focused on accelerating commercial maturity, operational scalability, and long-term enterprise value. They are looking for a proven operator - someone who has successfully scaled consultancy or professional services environments before and is ready to do it again. The business sees significant future growth potential through service expansion, commercial optimisation, technology-enabled solutions, and operational scalability. What do we need from you? We are looking for a commercially driven Managing Director with a track record of scaling professional services or consultancy organisations through periods of growth and operational change. You will bring: Proven experience growing and professionalising founder-led consultancies or specialist services businesses Strong commercial acumen with experience driving revenue growth, improving sales performance, and increasing recurring revenues The ability to build operational structure, leadership accountability, KPIs, and scalable delivery functions Experience operating within professional services, consultancy, technology advisory, governance/risk/compliance, SaaS-enabled services, or adjacent markets A strong understanding of the challenges involved in scaling consultancy teams consistently and efficiently Experience leading through ambiguity, growth phases, and evolving market conditions A visible and hands-on leadership style with strong communication and stakeholder management capability Highly desirable: Experience scaling technology-enabled or compliance-led service offerings Exposure to AI, automation, governance tooling, or scalable consulting models Experience developing new service lines, product strategies, or recurring revenue models The Role As Managing Director, you will take operational ownership of the business and lead its next phase of commercial and organisational growth. Working closely with the shareholders and leadership team, your focus will include: Driving the commercial strategy and accelerating sustainable revenue growth Improving consistency, scalability, and efficiency across consultancy delivery teams Developing stronger sales and marketing capability and refining go-to-market strategy Identifying opportunities for new products and services that complement the current offering Driving the adoption and commercial usage of AI and automation capabilities across the business Building operational discipline, reporting structures, KPIs, and accountability frameworks Creating a more scalable, commercially mature, and transferable organisation Leading strategic planning and long-term value creation initiatives This role requires a highly visible leader who is comfortable operating within an entrepreneurial environment and capable of balancing commercial growth with operational discipline. Why join? Opportunity to lead a respected, profitable consultancy through its next growth phase Strong recurring revenue base and established customer relationships Significant opportunity to scale technology-enabled and advisory service offerings EMI equity participation and long-term value creation opportunity High level of influence, autonomy, and board visibility Opportunity to shape strategy, growth, and operational maturity within a specialist market Package 120,000- 140,000 base salary EMI equity scheme Long-term incentive opportunity If you are a commercially driven operator with experience scaling professional services businesses and leading through growth, transformation, and operational change, we would welcome a confidential conversation. You can contact Dominic Brown by sending your CV Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme
Jun 13, 2026
Full time
Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme We have been instructed on an executive search for a Managing Director. This is an opportunity to lead and scale a profitable, specialist professional services consultancy operating within risk, compliance, and technology advisory services. This is a high-impact leadership role for a commercially astute Managing Director who understands how to grow founder-led professional services businesses and build scalable, operationally mature organisations. The business has established strong recurring revenues, a loyal customer base, and a respected position within a specialist and evolving market. Following sustained growth and increasing demand across technology-led advisory and assurance services, the shareholders are now focused on accelerating commercial maturity, operational scalability, and long-term enterprise value. They are looking for a proven operator - someone who has successfully scaled consultancy or professional services environments before and is ready to do it again. The business sees significant future growth potential through service expansion, commercial optimisation, technology-enabled solutions, and operational scalability. What do we need from you? We are looking for a commercially driven Managing Director with a track record of scaling professional services or consultancy organisations through periods of growth and operational change. You will bring: Proven experience growing and professionalising founder-led consultancies or specialist services businesses Strong commercial acumen with experience driving revenue growth, improving sales performance, and increasing recurring revenues The ability to build operational structure, leadership accountability, KPIs, and scalable delivery functions Experience operating within professional services, consultancy, technology advisory, governance/risk/compliance, SaaS-enabled services, or adjacent markets A strong understanding of the challenges involved in scaling consultancy teams consistently and efficiently Experience leading through ambiguity, growth phases, and evolving market conditions A visible and hands-on leadership style with strong communication and stakeholder management capability Highly desirable: Experience scaling technology-enabled or compliance-led service offerings Exposure to AI, automation, governance tooling, or scalable consulting models Experience developing new service lines, product strategies, or recurring revenue models The Role As Managing Director, you will take operational ownership of the business and lead its next phase of commercial and organisational growth. Working closely with the shareholders and leadership team, your focus will include: Driving the commercial strategy and accelerating sustainable revenue growth Improving consistency, scalability, and efficiency across consultancy delivery teams Developing stronger sales and marketing capability and refining go-to-market strategy Identifying opportunities for new products and services that complement the current offering Driving the adoption and commercial usage of AI and automation capabilities across the business Building operational discipline, reporting structures, KPIs, and accountability frameworks Creating a more scalable, commercially mature, and transferable organisation Leading strategic planning and long-term value creation initiatives This role requires a highly visible leader who is comfortable operating within an entrepreneurial environment and capable of balancing commercial growth with operational discipline. Why join? Opportunity to lead a respected, profitable consultancy through its next growth phase Strong recurring revenue base and established customer relationships Significant opportunity to scale technology-enabled and advisory service offerings EMI equity participation and long-term value creation opportunity High level of influence, autonomy, and board visibility Opportunity to shape strategy, growth, and operational maturity within a specialist market Package 120,000- 140,000 base salary EMI equity scheme Long-term incentive opportunity If you are a commercially driven operator with experience scaling professional services businesses and leading through growth, transformation, and operational change, we would welcome a confidential conversation. You can contact Dominic Brown by sending your CV Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme
Regional People Advisor Location: Hinkley Point C, Somerset or Devonport, Plymouth Salary: £32,000 - £35,000 per annum Contract Type: Permanent Hours: 39 hours per week Working Pattern: 4 days onsite, 1 day working from home About the Company Our client is a leading provider of industrial services, supporting major infrastructure, engineering, energy, defence, and construction projects across the UK click apply for full job details
Jun 13, 2026
Full time
Regional People Advisor Location: Hinkley Point C, Somerset or Devonport, Plymouth Salary: £32,000 - £35,000 per annum Contract Type: Permanent Hours: 39 hours per week Working Pattern: 4 days onsite, 1 day working from home About the Company Our client is a leading provider of industrial services, supporting major infrastructure, engineering, energy, defence, and construction projects across the UK click apply for full job details
HR Advisor Location: Grantham The Role We're looking for a proactive and credible HR Advisor to support the HR Business Partner in delivering a high-quality generalist HR service. You'll play a key role in day-to-day HR operations, ensuring alignment with company objectives, people strategy, and employment legislation click apply for full job details
Jun 13, 2026
Full time
HR Advisor Location: Grantham The Role We're looking for a proactive and credible HR Advisor to support the HR Business Partner in delivering a high-quality generalist HR service. You'll play a key role in day-to-day HR operations, ensuring alignment with company objectives, people strategy, and employment legislation click apply for full job details
Absence Management Advisor On site Chester 6-Month Temporary Contract Up to £40,000k per annum Forward Role are supporting a leading organisation in the search for an Absence Management Advisor to join their HR team on a 6-month contract. The Role You'll support managers with absence cases, provide expert advice on policy and employment law, and help drive a consistent and proactive approach to attend click apply for full job details
Jun 13, 2026
Seasonal
Absence Management Advisor On site Chester 6-Month Temporary Contract Up to £40,000k per annum Forward Role are supporting a leading organisation in the search for an Absence Management Advisor to join their HR team on a 6-month contract. The Role You'll support managers with absence cases, provide expert advice on policy and employment law, and help drive a consistent and proactive approach to attend click apply for full job details
Business Manager to the Operating Board London Bridge (Hybrid Working) Full-time Permanent 24 days holiday + bank holidays Salary: 60,000 - 65,000 About the Company This organisation is a market-leading clean energy business at the forefront of renewable energy. The company combines engineering, science, and innovation with a collaborative, forward-thinking culture, offering employees the opportunity to play a meaningful role in tackling global energy and sustainability challenges. The Opportunity We are seeking a highly organised and commercially astute Business Manager to the Operating Board to play a pivotal role at the heart of the organisation. This is a unique opportunity to work directly with senior leadership, supporting strategic decision-making, governance, and execution of key business priorities. Acting as a trusted advisor and central coordinator, you will ensure alignment across business planning, performance management, and operational delivery-driving efficiency and impact at board level. Key Responsibilities Operating Board Support Coordinate and manage the Operating Board calendar, including board meetings, steering committees and leadership events Prepare and collate high-quality board packs, reports and briefing materials Develop agendas and decision papers to support effective discussions and outcomes Attend board meetings, track actions and ensure delivery against commitments Support board members with planning and prioritisation of key initiatives Coordination & Delivery Translate board-level priorities into clear, actionable plans Track progress against business objectives, KPIs and strategic initiatives Identify risks, dependencies and delivery challenges, escalating where required Drive cross-functional alignment across departments and stakeholders Governance & Reporting Establish and maintain robust governance frameworks and decision-making processes Produce executive dashboards, reports and performance insights Support annual planning cycles, budgeting and operational reviews Ensure adherence to governance standards and internal policies Stakeholder Management Build strong relationships with senior leaders and key stakeholders Act as a central coordination point between the Operating Board and wider business Facilitate leadership meetings, workshops and communications Handle sensitive and confidential information with discretion Operational Improvement Identify and implement improvements to board processes and reporting Support or lead strategic and transformation initiatives Drive continuous improvement across executive operations About You Proven experience in a Business Manager, Chief of Staff, or similar strategic role Exceptional organisational and project management skills Strong stakeholder management and communication abilities Commercially aware, with the ability to interpret data and business performance Proactive and adaptable, able to manage competing priorities at pace Experience supporting senior leadership or board-level stakeholders What's on Offer Hybrid working (London Bridge office + home working) 24 days holiday plus bank holidays A high-impact, visible role working closely with senior leadership Opportunity to contribute to a sustainability-driven, innovative business Collaborative and fast-paced working environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Full time
Business Manager to the Operating Board London Bridge (Hybrid Working) Full-time Permanent 24 days holiday + bank holidays Salary: 60,000 - 65,000 About the Company This organisation is a market-leading clean energy business at the forefront of renewable energy. The company combines engineering, science, and innovation with a collaborative, forward-thinking culture, offering employees the opportunity to play a meaningful role in tackling global energy and sustainability challenges. The Opportunity We are seeking a highly organised and commercially astute Business Manager to the Operating Board to play a pivotal role at the heart of the organisation. This is a unique opportunity to work directly with senior leadership, supporting strategic decision-making, governance, and execution of key business priorities. Acting as a trusted advisor and central coordinator, you will ensure alignment across business planning, performance management, and operational delivery-driving efficiency and impact at board level. Key Responsibilities Operating Board Support Coordinate and manage the Operating Board calendar, including board meetings, steering committees and leadership events Prepare and collate high-quality board packs, reports and briefing materials Develop agendas and decision papers to support effective discussions and outcomes Attend board meetings, track actions and ensure delivery against commitments Support board members with planning and prioritisation of key initiatives Coordination & Delivery Translate board-level priorities into clear, actionable plans Track progress against business objectives, KPIs and strategic initiatives Identify risks, dependencies and delivery challenges, escalating where required Drive cross-functional alignment across departments and stakeholders Governance & Reporting Establish and maintain robust governance frameworks and decision-making processes Produce executive dashboards, reports and performance insights Support annual planning cycles, budgeting and operational reviews Ensure adherence to governance standards and internal policies Stakeholder Management Build strong relationships with senior leaders and key stakeholders Act as a central coordination point between the Operating Board and wider business Facilitate leadership meetings, workshops and communications Handle sensitive and confidential information with discretion Operational Improvement Identify and implement improvements to board processes and reporting Support or lead strategic and transformation initiatives Drive continuous improvement across executive operations About You Proven experience in a Business Manager, Chief of Staff, or similar strategic role Exceptional organisational and project management skills Strong stakeholder management and communication abilities Commercially aware, with the ability to interpret data and business performance Proactive and adaptable, able to manage competing priorities at pace Experience supporting senior leadership or board-level stakeholders What's on Offer Hybrid working (London Bridge office + home working) 24 days holiday plus bank holidays A high-impact, visible role working closely with senior leadership Opportunity to contribute to a sustainability-driven, innovative business Collaborative and fast-paced working environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Large Housing Association is currently looking for an Income Collection Advisor on a temporary basis for about 2 months Key responsibilities are as follows: Overseeing and supporting with rent collection Working closely with your colleagues in Operations to maximise income, identifying trends and patterns and ensuring compliance with income collection processes. Passionate about sustaining tenancies, managing rent and service charge accounts across mixed tenure portfolios, preventing and reducing arrears through early intervention and support and acting as a key point of contact for residents experiencing financial difficulty. Maximise income collection while maintaining a compassionate, resident-centred approach Support residents to live well, remain in their homes and resolve arrears sustainably Ensure accurate, transparent and timely management of rent and service charge accounts. Build and strengthen relationships internally to support tenancy sustainment Provide expertise in income collection to support residents Strengthen & build relationships with local authorities and other partners to maximise income collection and reduce arrears Ensure a consist approach across the business to income collection, providing excellent services for all residents Be passionate and committed to placing our residents at the heart of income collection and find solutions wherever possible Collaborate to resolve difficult and complex cases and support colleagues to find solutions This role is office based not hybrid PAYE £21.59 Umbrella £28.55 Essential requirements Must have at least 1 year experience in a similar role for a Housing Association Excellent interpersonal and verbal and written communication skills. In depth knowledge and experience of rent collection process and procedure. Knowledge of welfare benefits and affordability assessments Must be immediately available or on short notice
Jun 13, 2026
Seasonal
Large Housing Association is currently looking for an Income Collection Advisor on a temporary basis for about 2 months Key responsibilities are as follows: Overseeing and supporting with rent collection Working closely with your colleagues in Operations to maximise income, identifying trends and patterns and ensuring compliance with income collection processes. Passionate about sustaining tenancies, managing rent and service charge accounts across mixed tenure portfolios, preventing and reducing arrears through early intervention and support and acting as a key point of contact for residents experiencing financial difficulty. Maximise income collection while maintaining a compassionate, resident-centred approach Support residents to live well, remain in their homes and resolve arrears sustainably Ensure accurate, transparent and timely management of rent and service charge accounts. Build and strengthen relationships internally to support tenancy sustainment Provide expertise in income collection to support residents Strengthen & build relationships with local authorities and other partners to maximise income collection and reduce arrears Ensure a consist approach across the business to income collection, providing excellent services for all residents Be passionate and committed to placing our residents at the heart of income collection and find solutions wherever possible Collaborate to resolve difficult and complex cases and support colleagues to find solutions This role is office based not hybrid PAYE £21.59 Umbrella £28.55 Essential requirements Must have at least 1 year experience in a similar role for a Housing Association Excellent interpersonal and verbal and written communication skills. In depth knowledge and experience of rent collection process and procedure. Knowledge of welfare benefits and affordability assessments Must be immediately available or on short notice
Head of Sport and Physical Activity Glasgow Life is one of Scotland's largest charities, dedicated to transforming lives and strengthening communities through sport, physical activity, culture and learning. Working at the heart of the city, Glasgow Life welcomes millions of people each year to its gyms, sports facilities, pitches, community venues, museums and libraries, delivering services at scale that support Glasgow's physical, mental and economic wellbeing and contribute to the city's reputation as a world-leading sporting and cultural destination. We are now seeking to appoint a Head of Sport and Physical Activity, a senior leadership role central to delivering Glasgow Life's ambition to inspire every citizen and visitor to lead an active, healthy life. Reporting to the Director of Libraries, Sport and Physical Activity and Communities, the role carries responsibility for leading all sport and physical activity services across the city, providing visible and inspirational leadership, and ensuring the safe, effective and financially sustainable delivery of leisure services that maximise participation, inclusion and community impact. About the role As Head of Sport and Physical Activity, you will be a strategic advisor to Glasgow Life's Senior Leadership team, shaping strategy and driving performance across a diverse portfolio of facilities, services and programmes. You will lead, inspire and challenge a multi-disciplinary team to lead the operational delivery of leisure services across multiple facilities and teams, ensuring safe, effective and financially sustainable services while supporting Glasgow Life's wider ambitions for participation, health improvement and community wellbeing. The role also has a significant outward-facing dimension. You will work collaboratively with partners across the city and nationally, advocate for the value of sport and physical activity, and represent Glasgow Life at senior forums, influencing policy, securing investment and strengthening the organisation's reputation as a leader in inclusive, community-focused sport and physical activity. The person We are looking for an experienced, values-led leader with a strong strategic track record in sport, physical activity, leisure or related sectors, gained within complex public, charitable or commercial environments. You will bring excellent leadership capability, strong commercial and financial acumen, and experience of leading large teams and managing services at scale. You will be an effective communicator and influencer, comfortable operating at senior and Board level and building productive relationships across sectors. A clear commitment to equality, diversity and inclusion is essential, alongside an understanding of the role sport and physical activity play in tackling inequality, improving health outcomes and strengthening communities. Terms of appointment Salary: £85,409 - £99,011 30 days annual leave plus 6.5 public holidays, rising to 35 days after five years' service Membership of the Local Government Pension Scheme Discounted Glasgow Club membership and retail discounts Flexible working and family-friendly policies Please note that Glasgow Life is an Arm's Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure, which may impact current salaries quoted in job adverts. Further information can be found at . Diversity matters at Glasgow Life We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. Saxton Bampfylde Ltd is acting as an employment agency advisor to Glasgow Life on this appointment. For further information about the role, including details of how to apply, please visit using reference DBHQE . Alternatively email . The closing date for applications is 23:59 on the 5th July 2026.
Jun 13, 2026
Full time
Head of Sport and Physical Activity Glasgow Life is one of Scotland's largest charities, dedicated to transforming lives and strengthening communities through sport, physical activity, culture and learning. Working at the heart of the city, Glasgow Life welcomes millions of people each year to its gyms, sports facilities, pitches, community venues, museums and libraries, delivering services at scale that support Glasgow's physical, mental and economic wellbeing and contribute to the city's reputation as a world-leading sporting and cultural destination. We are now seeking to appoint a Head of Sport and Physical Activity, a senior leadership role central to delivering Glasgow Life's ambition to inspire every citizen and visitor to lead an active, healthy life. Reporting to the Director of Libraries, Sport and Physical Activity and Communities, the role carries responsibility for leading all sport and physical activity services across the city, providing visible and inspirational leadership, and ensuring the safe, effective and financially sustainable delivery of leisure services that maximise participation, inclusion and community impact. About the role As Head of Sport and Physical Activity, you will be a strategic advisor to Glasgow Life's Senior Leadership team, shaping strategy and driving performance across a diverse portfolio of facilities, services and programmes. You will lead, inspire and challenge a multi-disciplinary team to lead the operational delivery of leisure services across multiple facilities and teams, ensuring safe, effective and financially sustainable services while supporting Glasgow Life's wider ambitions for participation, health improvement and community wellbeing. The role also has a significant outward-facing dimension. You will work collaboratively with partners across the city and nationally, advocate for the value of sport and physical activity, and represent Glasgow Life at senior forums, influencing policy, securing investment and strengthening the organisation's reputation as a leader in inclusive, community-focused sport and physical activity. The person We are looking for an experienced, values-led leader with a strong strategic track record in sport, physical activity, leisure or related sectors, gained within complex public, charitable or commercial environments. You will bring excellent leadership capability, strong commercial and financial acumen, and experience of leading large teams and managing services at scale. You will be an effective communicator and influencer, comfortable operating at senior and Board level and building productive relationships across sectors. A clear commitment to equality, diversity and inclusion is essential, alongside an understanding of the role sport and physical activity play in tackling inequality, improving health outcomes and strengthening communities. Terms of appointment Salary: £85,409 - £99,011 30 days annual leave plus 6.5 public holidays, rising to 35 days after five years' service Membership of the Local Government Pension Scheme Discounted Glasgow Club membership and retail discounts Flexible working and family-friendly policies Please note that Glasgow Life is an Arm's Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure, which may impact current salaries quoted in job adverts. Further information can be found at . Diversity matters at Glasgow Life We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. Saxton Bampfylde Ltd is acting as an employment agency advisor to Glasgow Life on this appointment. For further information about the role, including details of how to apply, please visit using reference DBHQE . Alternatively email . The closing date for applications is 23:59 on the 5th July 2026.
Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join our client as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About the Organisation Our client is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through their doors every year. They are committed to employing high quality people who are ambitious to succeed and support their exciting plans for the future, whilst delivering an outstanding service for their customers. They understand that their employees are their most important asset when it comes to providing the best service possible to their customers. They therefore operate with a one team mentality, to enable them to do the right thing and ultimately be the best in what they do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help our client build the future of people management at one of the UK's fastest-growing airports. REF-
Jun 13, 2026
Full time
Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join our client as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About the Organisation Our client is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through their doors every year. They are committed to employing high quality people who are ambitious to succeed and support their exciting plans for the future, whilst delivering an outstanding service for their customers. They understand that their employees are their most important asset when it comes to providing the best service possible to their customers. They therefore operate with a one team mentality, to enable them to do the right thing and ultimately be the best in what they do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help our client build the future of people management at one of the UK's fastest-growing airports. REF-
This Financial Adviser job offers an excellent opportunity to take on an established client base while joining a growing and forward thinking financial planning firm. In this Financial Adviser job, you will inherit an existing book generating around £180k of recurring income, equating to approximately £18m FuM. This provides immediate stability, with the opportunity to build further as part of a firm that is actively expanding its advisory capability. This Financial Adviser job is well suited to someone who enjoys working with existing clients, particularly those gained through acquisition, and who takes pride in maintaining and developing strong long term relationships. Alongside managing the inherited portfolio, you will continue to grow your client bank through referrals and professional introducers, supported by full paraplanning and administrative functions. You will deliver holistic financial planning advice, ensuring clients receive a high quality and compliant service. This Financial Adviser job also comes at a key growth phase for the business, with senior advisers taking on significant additional client books. This creates a genuine opportunity for progression and long term development as the firm continues to expand. Financial Adviser Requirements • Essential Level 4 Diploma in Financial Planning or equivalent • Essential Proven experience as a Financial Adviser providing holistic advice • Essential Experience managing client relationships and ongoing service • Desirable Experience working with acquired or transitioned client banks • Desirable Ability to develop new business through referrals and introducers The Company This established financial planning business has a strong track record and is now entering an exciting growth phase following recent expansion activity. The firm is focused on maintaining high service standards while increasing its advisory capacity. Financial Adviser Benefits • Circa £60,000 salary • Immediate access to client bank generating circa £180k recurring income • Full paraplanning and administrative support • Flexible working including home and office options • Strong long term growth opportunity as the business expands Location Offices are based in North London, Hertfordshire and Surrey, with flexibility to work from home and travel to clients as required. If you are looking for a Financial Adviser job where you can inherit clients, grow your portfolio and be part of a developing firm, please apply now. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
Jun 13, 2026
Full time
This Financial Adviser job offers an excellent opportunity to take on an established client base while joining a growing and forward thinking financial planning firm. In this Financial Adviser job, you will inherit an existing book generating around £180k of recurring income, equating to approximately £18m FuM. This provides immediate stability, with the opportunity to build further as part of a firm that is actively expanding its advisory capability. This Financial Adviser job is well suited to someone who enjoys working with existing clients, particularly those gained through acquisition, and who takes pride in maintaining and developing strong long term relationships. Alongside managing the inherited portfolio, you will continue to grow your client bank through referrals and professional introducers, supported by full paraplanning and administrative functions. You will deliver holistic financial planning advice, ensuring clients receive a high quality and compliant service. This Financial Adviser job also comes at a key growth phase for the business, with senior advisers taking on significant additional client books. This creates a genuine opportunity for progression and long term development as the firm continues to expand. Financial Adviser Requirements • Essential Level 4 Diploma in Financial Planning or equivalent • Essential Proven experience as a Financial Adviser providing holistic advice • Essential Experience managing client relationships and ongoing service • Desirable Experience working with acquired or transitioned client banks • Desirable Ability to develop new business through referrals and introducers The Company This established financial planning business has a strong track record and is now entering an exciting growth phase following recent expansion activity. The firm is focused on maintaining high service standards while increasing its advisory capacity. Financial Adviser Benefits • Circa £60,000 salary • Immediate access to client bank generating circa £180k recurring income • Full paraplanning and administrative support • Flexible working including home and office options • Strong long term growth opportunity as the business expands Location Offices are based in North London, Hertfordshire and Surrey, with flexibility to work from home and travel to clients as required. If you are looking for a Financial Adviser job where you can inherit clients, grow your portfolio and be part of a developing firm, please apply now. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Jun 13, 2026
Full time
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Summary: Are you a natural communicator who loves helping others grow? Do you want to be the driving force behind a smoother, better experience for our customers? We're looking for a Customer Journey Support Specialist to join our team in Snodland and help us make a real splash during our Smart Meter rollout. Whether you're looking for a role where your expertise truly carries weight, or a technical specialist who enjoys unpicking complex processes, this role is for you. You'll be our in-house training expert, bridging the gap between customer feedback and operational excellence. It's about more than just teaching; it's about having the autonomy to identify what's not working and the influence to fix it. You'll spend your time shaping how our teams interact with customers, ensuring every meter installation is a positive experience and helping us maintain a top-tier C-MeX position. Main responsibilities: Develop and deliver comprehensive training programs for customer-facing teams, focusing on the operational process for meter exchanges, new processes, and best practices for customer interaction, ensuring high-quality, consistent service delivery in the field and over the telephone. Support the review and detailed process mapping of customer journeys, proactively identifying inefficiencies and pain points. Design and implement agreed core principle and process changes to improve operational efficiency and reduce customer effort. Understand lessons learnt and continuously review and improve the customer journey. Systems integration both internally and externally to ensure the customer journeys are providing clear and valuable data outputs and a seamless performance for the future whilst ensuring existing performance levels are maintained. Actively solicit, capture, and analyse customer feedback via face-to-face, telephone, and written channels. Translate these diverse insights into a prioritised roadmap of actionable initiatives aimed at improving the customer experience and reducing complaint. Organise and deliver 'pop-up' customer support and advisory sessions at various locations. Provide on-site face-to-face customer support, including interacting with customers as installation partners fulfil meter exchanges/installations, capturing real-time feedback and resolving issues. Partner closely with internal teams (e.g., operations, leakage, water efficiency) to ensure process changes and user experience align with the overall customer journey. Ensure robust testing supports process changes through the testing team. Influence and work with stakeholders to secure buy-in and successful delivery of customer-centric changes. Define, track, and report on key customer experience and support metrics (e.g., first-contact resolution rate, complaint volume) demonstrating the impact of training and process improvements. You'll need: Skills / Qualifications / Experience Educated to A level standard or equivalent with greater relevant experience. A qualification in Training/Coaching, Business Analysis, or a related field is desirable. Proven experience in delivering effective training and coaching to customer-facing teams. Excellent analytical skills with the ability to gather, synthesise, and translate customer feedback (qualitative and quantitative) into actionable process improvements. Proficiency with analytics tools (e.g., Survey Monkey, Google Analytics, Mixpanel, Amplitude) and customer feedback platforms. Exceptional communication, presentation, and interpersonal skills for training, stakeholder engagement, and direct customer interaction. A deeply empathetic and customer-first mindset, with a passion for problem-solving. Proactive, adaptable, and able to influence and lead without direct authority. Demonstrable experience in developing and delivering customer service, operational or process training programs. Proven experience in mapping, analysing, and improving business processes to enhance customer experience. Direct experience in a customer support environment, including face-to-face interaction, telephone support, and managing customer feedback channels. Experience in coordinating and managing 'pop-up' or mobile support initiatives is advantageous. Experience with using customer data, insights, and feedback to inform decisions and drive improvements. Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes. Experience in utilities, preferably the water industry is advantageous. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)
Jun 13, 2026
Full time
Summary: Are you a natural communicator who loves helping others grow? Do you want to be the driving force behind a smoother, better experience for our customers? We're looking for a Customer Journey Support Specialist to join our team in Snodland and help us make a real splash during our Smart Meter rollout. Whether you're looking for a role where your expertise truly carries weight, or a technical specialist who enjoys unpicking complex processes, this role is for you. You'll be our in-house training expert, bridging the gap between customer feedback and operational excellence. It's about more than just teaching; it's about having the autonomy to identify what's not working and the influence to fix it. You'll spend your time shaping how our teams interact with customers, ensuring every meter installation is a positive experience and helping us maintain a top-tier C-MeX position. Main responsibilities: Develop and deliver comprehensive training programs for customer-facing teams, focusing on the operational process for meter exchanges, new processes, and best practices for customer interaction, ensuring high-quality, consistent service delivery in the field and over the telephone. Support the review and detailed process mapping of customer journeys, proactively identifying inefficiencies and pain points. Design and implement agreed core principle and process changes to improve operational efficiency and reduce customer effort. Understand lessons learnt and continuously review and improve the customer journey. Systems integration both internally and externally to ensure the customer journeys are providing clear and valuable data outputs and a seamless performance for the future whilst ensuring existing performance levels are maintained. Actively solicit, capture, and analyse customer feedback via face-to-face, telephone, and written channels. Translate these diverse insights into a prioritised roadmap of actionable initiatives aimed at improving the customer experience and reducing complaint. Organise and deliver 'pop-up' customer support and advisory sessions at various locations. Provide on-site face-to-face customer support, including interacting with customers as installation partners fulfil meter exchanges/installations, capturing real-time feedback and resolving issues. Partner closely with internal teams (e.g., operations, leakage, water efficiency) to ensure process changes and user experience align with the overall customer journey. Ensure robust testing supports process changes through the testing team. Influence and work with stakeholders to secure buy-in and successful delivery of customer-centric changes. Define, track, and report on key customer experience and support metrics (e.g., first-contact resolution rate, complaint volume) demonstrating the impact of training and process improvements. You'll need: Skills / Qualifications / Experience Educated to A level standard or equivalent with greater relevant experience. A qualification in Training/Coaching, Business Analysis, or a related field is desirable. Proven experience in delivering effective training and coaching to customer-facing teams. Excellent analytical skills with the ability to gather, synthesise, and translate customer feedback (qualitative and quantitative) into actionable process improvements. Proficiency with analytics tools (e.g., Survey Monkey, Google Analytics, Mixpanel, Amplitude) and customer feedback platforms. Exceptional communication, presentation, and interpersonal skills for training, stakeholder engagement, and direct customer interaction. A deeply empathetic and customer-first mindset, with a passion for problem-solving. Proactive, adaptable, and able to influence and lead without direct authority. Demonstrable experience in developing and delivering customer service, operational or process training programs. Proven experience in mapping, analysing, and improving business processes to enhance customer experience. Direct experience in a customer support environment, including face-to-face interaction, telephone support, and managing customer feedback channels. Experience in coordinating and managing 'pop-up' or mobile support initiatives is advantageous. Experience with using customer data, insights, and feedback to inform decisions and drive improvements. Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes. Experience in utilities, preferably the water industry is advantageous. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)
