Wimbledon Guild is a community charity offering practical help and support, so that no one in Merton has to face life s challenges alone. Whether money s tight, someone is feeling low or overwhelmed, or they re looking for new friends and activities locally, we re always here. At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we re looking for a Volunteer Programme Manager to help us continue creating an inclusive and forward-thinking volunteering culture. In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, making sure they feel empowered and valued every step of the way. In return, Wimbledon Guild offers a welcoming and supportive working environment with opportunities for professional development.
May 27, 2026
Full time
Wimbledon Guild is a community charity offering practical help and support, so that no one in Merton has to face life s challenges alone. Whether money s tight, someone is feeling low or overwhelmed, or they re looking for new friends and activities locally, we re always here. At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we re looking for a Volunteer Programme Manager to help us continue creating an inclusive and forward-thinking volunteering culture. In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, making sure they feel empowered and valued every step of the way. In return, Wimbledon Guild offers a welcoming and supportive working environment with opportunities for professional development.
Do you want to be part of the team at a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London? Our mission at St. Hilda s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5 s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role. Job Purpose: The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda s East s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income. They will lead on communications with external stakeholders through the development and implementation of SHE s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies College, as well as with parents and pupils of the school to raise awareness of the impact of St. Hilda s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income. It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector. This job is for you, if you: possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users have a proactive and creative approach to solving problems and researching and developing new sources of income have the ability to manage multiple priorities, effectively balancing operational and strategic expectations. Benefits You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements, and 25 annual leave days plus bank holidays. Closing date for applications: 26th June 2026 at 23:30, however, applications will be reviewed on a rolling basis and might close early is position is filled Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
May 27, 2026
Full time
Do you want to be part of the team at a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London? Our mission at St. Hilda s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5 s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role. Job Purpose: The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda s East s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income. They will lead on communications with external stakeholders through the development and implementation of SHE s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies College, as well as with parents and pupils of the school to raise awareness of the impact of St. Hilda s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income. It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector. This job is for you, if you: possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users have a proactive and creative approach to solving problems and researching and developing new sources of income have the ability to manage multiple priorities, effectively balancing operational and strategic expectations. Benefits You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements, and 25 annual leave days plus bank holidays. Closing date for applications: 26th June 2026 at 23:30, however, applications will be reviewed on a rolling basis and might close early is position is filled Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
Wallace Hind Selection LTD
Irchester, Northamptonshire
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
May 27, 2026
Full time
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
Wallace Hind Selection LTD
Irthlingborough, Northamptonshire
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
May 27, 2026
Full time
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
Brand and Creative Marketing Manager Are you a creative all-rounder with strong hands-on experience using Adobe Creative Suite and video editing tools, who loves owning a brand and bringing ideas to life across multiple channels? Do you thrive in a small team where your work is visible, your voice is heard, and no two days look the same? Are you ready to be the creative heartbeat of a globally connected organisation - and build something you're genuinely proud of? If so, this opportunity could be the right next move for you. The Role Our client is creating this role at an exciting and important stage in their growth. As their organisation has evolved, the need for high-quality, consistent creative output has shifted from being a 'nice-to-have' to a core business priority. To date, design and visual communications have been delivered across the wider team, but the time is right to bring in a dedicated creative professional to take ownership, elevate standards, and provide clear creative direction across the brand. This role offers genuine ownership and influence and the successful candidate will play a central role in shaping how the organisation looks, feels and communicates across every touchpoint, including brochures, presentations, social media, email campaigns, event collateral, and website assets. The marketing function is a close-knit team of three, and collaboration is key. The successful candidate will act as the creative lead, while also contributing to campaign planning, digital initiatives, and wider marketing delivery. This breadth ensures a varied and engaging role. Importantly, the organisation is at a pivotal moment in how it approaches content. There is a strong appetite to expand into areas such as video, podcasts and broader multimedia storytelling. This role will be instrumental in shaping and delivering that evolution, making it an excellent opportunity for someone keen to build and innovate rather than simply maintain existing outputs. Our client Our client is a globally focused membership organisation supporting member firms across the world. The team is small, agile, and deeply collaborative: working across time zones to deliver meaningful impact for their members. Key facts: Full-time, permanent position Salary of up to £55,000 p.a. Fully remote (can be based anywhere in the UK), with occasional travel (including international travel) for team meetings and events What You'll Bring We're looking for someone who combines strong creative ability with the versatility to contribute across a broader marketing remit. You'll thrive in a small, remote team where autonomy, initiative and adaptability really matter. • Strong creative and visual design capability with an excellent eye for branding, layout and storytelling across multiple formats. • High proficiency in the Adobe Creative Suite; comfortable with video editing and multimedia content production. • Solid understanding of digital marketing, social media, email and website content management - including hands-on experience with a CMS (Craft CMS experience is a bonus). • 4-6 years' experience in a marketing, brand, creative or design-focused role. • Experience supporting or leading integrated marketing campaigns. • Comfortable using AI-assisted tools to support creative development and workflow efficiency. • Able to interpret analytics and performance data to make informed creative decisions. • Excellent project management and organisational skills with strong attention to detail. • Comfortable working with diverse international audiences and different cultural contexts. • Experience within a professional services or membership organisation is desirable but not essential. Interested? For a confidential conversation with FJWilson Talent before applying, you can contact us on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is Our privacy policy is available on our website: The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.
May 27, 2026
Full time
Brand and Creative Marketing Manager Are you a creative all-rounder with strong hands-on experience using Adobe Creative Suite and video editing tools, who loves owning a brand and bringing ideas to life across multiple channels? Do you thrive in a small team where your work is visible, your voice is heard, and no two days look the same? Are you ready to be the creative heartbeat of a globally connected organisation - and build something you're genuinely proud of? If so, this opportunity could be the right next move for you. The Role Our client is creating this role at an exciting and important stage in their growth. As their organisation has evolved, the need for high-quality, consistent creative output has shifted from being a 'nice-to-have' to a core business priority. To date, design and visual communications have been delivered across the wider team, but the time is right to bring in a dedicated creative professional to take ownership, elevate standards, and provide clear creative direction across the brand. This role offers genuine ownership and influence and the successful candidate will play a central role in shaping how the organisation looks, feels and communicates across every touchpoint, including brochures, presentations, social media, email campaigns, event collateral, and website assets. The marketing function is a close-knit team of three, and collaboration is key. The successful candidate will act as the creative lead, while also contributing to campaign planning, digital initiatives, and wider marketing delivery. This breadth ensures a varied and engaging role. Importantly, the organisation is at a pivotal moment in how it approaches content. There is a strong appetite to expand into areas such as video, podcasts and broader multimedia storytelling. This role will be instrumental in shaping and delivering that evolution, making it an excellent opportunity for someone keen to build and innovate rather than simply maintain existing outputs. Our client Our client is a globally focused membership organisation supporting member firms across the world. The team is small, agile, and deeply collaborative: working across time zones to deliver meaningful impact for their members. Key facts: Full-time, permanent position Salary of up to £55,000 p.a. Fully remote (can be based anywhere in the UK), with occasional travel (including international travel) for team meetings and events What You'll Bring We're looking for someone who combines strong creative ability with the versatility to contribute across a broader marketing remit. You'll thrive in a small, remote team where autonomy, initiative and adaptability really matter. • Strong creative and visual design capability with an excellent eye for branding, layout and storytelling across multiple formats. • High proficiency in the Adobe Creative Suite; comfortable with video editing and multimedia content production. • Solid understanding of digital marketing, social media, email and website content management - including hands-on experience with a CMS (Craft CMS experience is a bonus). • 4-6 years' experience in a marketing, brand, creative or design-focused role. • Experience supporting or leading integrated marketing campaigns. • Comfortable using AI-assisted tools to support creative development and workflow efficiency. • Able to interpret analytics and performance data to make informed creative decisions. • Excellent project management and organisational skills with strong attention to detail. • Comfortable working with diverse international audiences and different cultural contexts. • Experience within a professional services or membership organisation is desirable but not essential. Interested? For a confidential conversation with FJWilson Talent before applying, you can contact us on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is Our privacy policy is available on our website: The services advertised by FJWilson Talent Services are those of a recruitment business. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.
Wallace Hind Selection LTD
Desborough, Northamptonshire
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
May 27, 2026
Full time
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection Occasional travel to Bristol A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
May 27, 2026
Full time
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection Occasional travel to Bristol A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
May 27, 2026
Full time
Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494
FULLY REMOTE - FIELD-BASED - TOURING EXPERIENCE Our client is looking for a commercially driven leader to accelerate revenue growth, expand market share, and elevate brand presence across UK consumer-facing channels within the touring sector. This is a high-impact role responsible for building and scaling national partnerships, unlocking new distribution opportunities, and delivering strong B2C performance. You ll combine strategic thinking with hands-on execution, leading a small but high-performing team. Key Responsibilities National Partnerships & Business Development Own and grow a portfolio of key national partners and commercial channels Identify and unlock new revenue opportunities across B2C, affiliates, media, and partnerships Build a strong and sustainable pipeline of strategic partnerships B2C Revenue Growth & Commercial Delivery Drive sales performance across a diverse touring product portfolio Optimise commercial activity, marketing investment, and co-op spend to deliver measurable ROI Leadership & Team Development Lead, coach, and develop a team of three Drive accountability, performance, and a results-focused culture Relationship Management & Influence Build and maintain senior-level relationships with key partners Position the business as a preferred partner within the touring space Strategy, Insight & Collaboration Use data and insights to inform decision-making and fuel growth Collaborate cross-functionally to deliver commercial success What Success Looks Like Consistent delivery of revenue and growth targets Increased customer acquisition through partnerships and channels A strong pipeline of new business opportunities A motivated, high-performing team About You Proven experience in business development, partnerships, or commercial roles Strong track record of delivering B2C growth Commercially astute with excellent negotiation and influencing skills Experienced leader who can inspire and develop teams Data-driven, strategic, and hands-on in execution Why Join? Opportunity to shape and lead a high-growth commercial agenda Autonomy and ownership in a visible, strategic role Flexible, home-based working with market-facing engagement
May 27, 2026
Full time
FULLY REMOTE - FIELD-BASED - TOURING EXPERIENCE Our client is looking for a commercially driven leader to accelerate revenue growth, expand market share, and elevate brand presence across UK consumer-facing channels within the touring sector. This is a high-impact role responsible for building and scaling national partnerships, unlocking new distribution opportunities, and delivering strong B2C performance. You ll combine strategic thinking with hands-on execution, leading a small but high-performing team. Key Responsibilities National Partnerships & Business Development Own and grow a portfolio of key national partners and commercial channels Identify and unlock new revenue opportunities across B2C, affiliates, media, and partnerships Build a strong and sustainable pipeline of strategic partnerships B2C Revenue Growth & Commercial Delivery Drive sales performance across a diverse touring product portfolio Optimise commercial activity, marketing investment, and co-op spend to deliver measurable ROI Leadership & Team Development Lead, coach, and develop a team of three Drive accountability, performance, and a results-focused culture Relationship Management & Influence Build and maintain senior-level relationships with key partners Position the business as a preferred partner within the touring space Strategy, Insight & Collaboration Use data and insights to inform decision-making and fuel growth Collaborate cross-functionally to deliver commercial success What Success Looks Like Consistent delivery of revenue and growth targets Increased customer acquisition through partnerships and channels A strong pipeline of new business opportunities A motivated, high-performing team About You Proven experience in business development, partnerships, or commercial roles Strong track record of delivering B2C growth Commercially astute with excellent negotiation and influencing skills Experienced leader who can inspire and develop teams Data-driven, strategic, and hands-on in execution Why Join? Opportunity to shape and lead a high-growth commercial agenda Autonomy and ownership in a visible, strategic role Flexible, home-based working with market-facing engagement
We're looking for an experienced Product Manager to lead retention, churn reduction, and customer lifetime value initiatives for scaling business. This is a senior, high-impact role leading a cross-functional pod across analytics, design, and engineering. You'll own the retention roadmap end-to-end, identifying customer pain points, defining experimentation strategy, launching lifecycle initiatives, and driving measurable impact. Client Details A global Ecommerce Subscriptions business Description Own retention and LTV strategy for the subscription customer journey Lead a high-velocity experimentation program across onboarding, engagement, churn prevention, and win-back experiences Identify churn signals and develop proactive product interventions before cancellation intent is locked in Define KPIs, measurement frameworks, and success metrics for retention and lifecycle performance Partner closely with Analytics to interpret cohort behavior, funnel performance, and customer trends Work with Design to shape UX flows, in-product messaging, and retention experiences Translate insights into product requirements, prioritisation decisions, and roadmap execution Collaborate with Engineering to ensure strong instrumentation, tracking, and experiment integrity Align cross-functional stakeholders across Marketing, CX, Finance, and Operations to deliver a consistent customer experience Communicate experiment results, learnings, trade-offs, and next bets to leadership Profile Extensive experience in Product Management, including ownership of retention, growth, or lifecycle initiatives Experience working in a Subscriptions business is essential for this role Proven success improving LTV, retention, engagement, or churn metrics in subscription-based businesses Strong experimentation background with A/B testing, hypothesis development, statistical analysis, and data-driven decision making Deep analytical capability with experience in cohort analysis, behavioral insights, and customer data interpretation Experience with product analytics and experimentation platforms Strong product judgment, prioritisation skills, and ability to operate in ambiguity Ability to influence and lead cross-functional teams in fast-paced environments Commercial awareness including understanding of margin, COGS, and operational trade-offs Comfortable leveraging AI tools and LLMs to improve workflows, research, and product development Job Offer £80k - c£85k 10% Bonus and Bens Fully remote role that can be based in the UK or Europe (This is a full time role, but will be paid as a contractor via limited company)
May 27, 2026
Full time
We're looking for an experienced Product Manager to lead retention, churn reduction, and customer lifetime value initiatives for scaling business. This is a senior, high-impact role leading a cross-functional pod across analytics, design, and engineering. You'll own the retention roadmap end-to-end, identifying customer pain points, defining experimentation strategy, launching lifecycle initiatives, and driving measurable impact. Client Details A global Ecommerce Subscriptions business Description Own retention and LTV strategy for the subscription customer journey Lead a high-velocity experimentation program across onboarding, engagement, churn prevention, and win-back experiences Identify churn signals and develop proactive product interventions before cancellation intent is locked in Define KPIs, measurement frameworks, and success metrics for retention and lifecycle performance Partner closely with Analytics to interpret cohort behavior, funnel performance, and customer trends Work with Design to shape UX flows, in-product messaging, and retention experiences Translate insights into product requirements, prioritisation decisions, and roadmap execution Collaborate with Engineering to ensure strong instrumentation, tracking, and experiment integrity Align cross-functional stakeholders across Marketing, CX, Finance, and Operations to deliver a consistent customer experience Communicate experiment results, learnings, trade-offs, and next bets to leadership Profile Extensive experience in Product Management, including ownership of retention, growth, or lifecycle initiatives Experience working in a Subscriptions business is essential for this role Proven success improving LTV, retention, engagement, or churn metrics in subscription-based businesses Strong experimentation background with A/B testing, hypothesis development, statistical analysis, and data-driven decision making Deep analytical capability with experience in cohort analysis, behavioral insights, and customer data interpretation Experience with product analytics and experimentation platforms Strong product judgment, prioritisation skills, and ability to operate in ambiguity Ability to influence and lead cross-functional teams in fast-paced environments Commercial awareness including understanding of margin, COGS, and operational trade-offs Comfortable leveraging AI tools and LLMs to improve workflows, research, and product development Job Offer £80k - c£85k 10% Bonus and Bens Fully remote role that can be based in the UK or Europe (This is a full time role, but will be paid as a contractor via limited company)
Designer We re looking for a talented Designer to create high quality, on brand visual content that brings children s stories to life and drives growth, retention and an exceptional experience for the charity s generous supporters. From digital campaigns and social content to print materials, event assets and external reports, your work will strengthen campaigns and deepen supporter engagement. Position: Designer Location: Milton Keynes / Hybrid (Tuesday/Wednesday in the office) Hours: Full time 36.5 hours per week Contract: Permanent Salary: Starting from £30,874 (FTE) depending on experience + good range of benefit Closing Date: June 10, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. Join one of the largest child-focused Christian charities, working in almost 100 countries to bring lasting change to children living in the world s toughest places. Inspired by the Christian faith, they work with people of all backgrounds to help children experience life in all its fullness. Working here, you become part of a global partnership committed to transforming children s lives. Last year alone, the charity directly impacted the lives of more than 43.9 million children. What if your creativity could change a child s story Imagine starting your day knowing your designs will help someone choose to sponsor a child, respond to an emergency, or stand up for justice. Imagine creating visuals that move people, supporters, partners, churches, colleagues to take action they didn t expect to take. Imagine seeing your work out in the world and knowing it s part of something bigger than you. If that kind of purpose fuels you, you might be exactly who we re looking for. About the Role You ll collaborate across the Fundraising & Marketing department, building strong relationships, understanding colleagues needs and delivering creative solutions that elevate communications. This is a hands on, ideas driven role where every day is different, ideal for someone highly relational, super organised and always looking for fresh ways to engage audiences across digital, social and print channels. What you ll be doing Work alongside the Senior Marketing Services Manager to design a wide range of fundraising and marketing materials Bring fresh ideas to Child Sponsorship marketing Work closely with acquisition teams to understand their design needs and deliver effective solutions Design reusable templates and easy to use assets that strengthen brand consistency Thrive in a fast paced fundraising environment Support the web team with webpage redesigns that strengthen the fundraising product experience Play your part as a brand guardian, ensuring all communications are on brand, consistent and accessible, while still leaving room for child centred creativity that brings our mission to life. About You What you ll bring Strong, wide ranging portfolio showcasing design skills, built up over 3+ years of professional experience or supported by a relevant qualification Proactive, adaptable approach with a willingness to learn quickly Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Digital fluency, including Adobe Express and Microsoft Office Keen eye for detail across typography, copy and layout Excellent communication and interpersonal skills Strong organisational ability, with confidence prioritising and taking ownership under pressure Enthusiasm for contributing fresh, exciting creative ideas Confidence using AI tools to support creative ideation, mock ups and production Up to date knowledge of design trends and best practice Comfortable with, or sympathetic to, the charity s Christian ethos and values Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Benefits include: Pension, generous holiday entitlement, free parking at our Milton Keynes office, hybrid working and learning and development opportunities across the global partnership About the Organisation Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. The organisation is Disability Confident Employer that values diversity and aspire to reflect this in the workforce. We welcome applications from people representing all sections of the community. The charity also operates flexible working policies and practices. Other roles you may have experience of could include Digital Designer, Content Creator, Content Designer, Marketing, Communications, Digital Marketing, Marketing and Communications, PR, Campaigning, Media, Brand Content, Fundraising, Fundraising and Marketing. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 27, 2026
Full time
Designer We re looking for a talented Designer to create high quality, on brand visual content that brings children s stories to life and drives growth, retention and an exceptional experience for the charity s generous supporters. From digital campaigns and social content to print materials, event assets and external reports, your work will strengthen campaigns and deepen supporter engagement. Position: Designer Location: Milton Keynes / Hybrid (Tuesday/Wednesday in the office) Hours: Full time 36.5 hours per week Contract: Permanent Salary: Starting from £30,874 (FTE) depending on experience + good range of benefit Closing Date: June 10, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. Join one of the largest child-focused Christian charities, working in almost 100 countries to bring lasting change to children living in the world s toughest places. Inspired by the Christian faith, they work with people of all backgrounds to help children experience life in all its fullness. Working here, you become part of a global partnership committed to transforming children s lives. Last year alone, the charity directly impacted the lives of more than 43.9 million children. What if your creativity could change a child s story Imagine starting your day knowing your designs will help someone choose to sponsor a child, respond to an emergency, or stand up for justice. Imagine creating visuals that move people, supporters, partners, churches, colleagues to take action they didn t expect to take. Imagine seeing your work out in the world and knowing it s part of something bigger than you. If that kind of purpose fuels you, you might be exactly who we re looking for. About the Role You ll collaborate across the Fundraising & Marketing department, building strong relationships, understanding colleagues needs and delivering creative solutions that elevate communications. This is a hands on, ideas driven role where every day is different, ideal for someone highly relational, super organised and always looking for fresh ways to engage audiences across digital, social and print channels. What you ll be doing Work alongside the Senior Marketing Services Manager to design a wide range of fundraising and marketing materials Bring fresh ideas to Child Sponsorship marketing Work closely with acquisition teams to understand their design needs and deliver effective solutions Design reusable templates and easy to use assets that strengthen brand consistency Thrive in a fast paced fundraising environment Support the web team with webpage redesigns that strengthen the fundraising product experience Play your part as a brand guardian, ensuring all communications are on brand, consistent and accessible, while still leaving room for child centred creativity that brings our mission to life. About You What you ll bring Strong, wide ranging portfolio showcasing design skills, built up over 3+ years of professional experience or supported by a relevant qualification Proactive, adaptable approach with a willingness to learn quickly Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Digital fluency, including Adobe Express and Microsoft Office Keen eye for detail across typography, copy and layout Excellent communication and interpersonal skills Strong organisational ability, with confidence prioritising and taking ownership under pressure Enthusiasm for contributing fresh, exciting creative ideas Confidence using AI tools to support creative ideation, mock ups and production Up to date knowledge of design trends and best practice Comfortable with, or sympathetic to, the charity s Christian ethos and values Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Benefits include: Pension, generous holiday entitlement, free parking at our Milton Keynes office, hybrid working and learning and development opportunities across the global partnership About the Organisation Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. The organisation is Disability Confident Employer that values diversity and aspire to reflect this in the workforce. We welcome applications from people representing all sections of the community. The charity also operates flexible working policies and practices. Other roles you may have experience of could include Digital Designer, Content Creator, Content Designer, Marketing, Communications, Digital Marketing, Marketing and Communications, PR, Campaigning, Media, Brand Content, Fundraising, Fundraising and Marketing. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Business Support Manager - PART TIME (up to 20hrs per week, flexible) Location: Chessington with on-site parking Salary: 35k to 45k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials for an award-winning company! Office based role with possibility of hybrid in the future Are you ready to drive change in a dynamic organisation dedicated to sustainability? Join our client, a purpose-driven, award-winning collective of innovative brands, as their new Business Support Manager. This is your chance to play a pivotal role in shaping the future while supporting a mission that truly matters. My client is a collective of brands committed to sustainability and positive impact. Their portfolio includes leaders in responsible technology solutions. They are passionate about empowering change and creating a long-lasting legacy. As the Business Support Manager, you'll be integral to the organisation's daily operations, providing strategic and operational support to the Directors. Your responsibilities will include: Organisational Planning: Own and execute the organisational calendar, coordinating key meetings and events that bring our team together. Project Coordination: Lead cross-business projects, ensuring effective collaboration and timely delivery of initiatives. Event Management: Plan and oversee a variety of internal and external events, from large social gatherings to smaller networking activities. Stakeholder Engagement: Act as a central point of contact for stakeholders, managing communications and ensuring alignment across teams. What We're Looking For : A degree-level qualification or equivalent professional experience. Proven experience in business support or project coordination in a fast-paced environment. Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels. Strong organisational and analytical skills, with exceptional attention to detail. Advanced IT proficiency, including Microsoft Office. Desirable: PRINCE 2 project management qualification. Experience with budget management and supplier negotiations. Graphic design skills to support the development of marketing materials. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 27, 2026
Full time
Business Support Manager - PART TIME (up to 20hrs per week, flexible) Location: Chessington with on-site parking Salary: 35k to 45k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials for an award-winning company! Office based role with possibility of hybrid in the future Are you ready to drive change in a dynamic organisation dedicated to sustainability? Join our client, a purpose-driven, award-winning collective of innovative brands, as their new Business Support Manager. This is your chance to play a pivotal role in shaping the future while supporting a mission that truly matters. My client is a collective of brands committed to sustainability and positive impact. Their portfolio includes leaders in responsible technology solutions. They are passionate about empowering change and creating a long-lasting legacy. As the Business Support Manager, you'll be integral to the organisation's daily operations, providing strategic and operational support to the Directors. Your responsibilities will include: Organisational Planning: Own and execute the organisational calendar, coordinating key meetings and events that bring our team together. Project Coordination: Lead cross-business projects, ensuring effective collaboration and timely delivery of initiatives. Event Management: Plan and oversee a variety of internal and external events, from large social gatherings to smaller networking activities. Stakeholder Engagement: Act as a central point of contact for stakeholders, managing communications and ensuring alignment across teams. What We're Looking For : A degree-level qualification or equivalent professional experience. Proven experience in business support or project coordination in a fast-paced environment. Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels. Strong organisational and analytical skills, with exceptional attention to detail. Advanced IT proficiency, including Microsoft Office. Desirable: PRINCE 2 project management qualification. Experience with budget management and supplier negotiations. Graphic design skills to support the development of marketing materials. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a very strong market presence. The company are in the process of adding to their growing Marketing team. This is a brand new position and requires an individual who is enthusiastic, organised, and eager to grow their career in digital marketing. We're hiring a Junior B2C Marketer to support the day-to-day execution of our consumer-facing digital activity across the brand portfolio. You'll work on social, content, our own B2C websites, retailer pages, email and packaging support across multiple brands and product ranges. Junior B2C Marketer Responsibilities Plan and publish social media content across Instagram, TikTok, Facebook and X Update and maintain content on our own B2C brand websites, keeping product pages, blog content and seasonal campaigns fresh and on-brand Drive traffic and conversion on our B2C sites through SEO-friendly content, on-site merchandising and integrated email and social campaigns Write and send email campaigns including seasonal pest guides, product launches and promotions Build and maintain retailer brand pages on B&Q, Amazon and other key partners (copy, imagery, A+ content) Support packaging artwork rounds by feeding back review comments, chasing approvals and briefing the design team Run small budget paid social and Google campaigns with support from the wider team Coordinate consumer photography, video and influencer content shoots Track campaign performance across our B2C websites and wider channels (open rates, click through, ROAS, on-site conversion, retailer conversion) and feed insights into planning Maintain the marketing calendar and asset library Monitor consumer reviews and Q&As, sharing insights with the team Junior B2C Marketer Skills and Experience Up to 2 years of marketing experience (placements, internships and freelance work all count) A degree in marketing, communications, business, English, journalism or a related field Strong written English with the ability to translate product features into customer benefits Confident on social platforms as both a user and an operator Familiar with at least one of the following: Canva, Figma, Photoshop, basic photo or video editing Organised, able to manage multiple campaigns and meet deadlines Junior B2C Marketer Desirable Expertise Experience with Mailchimp, Klaviyo or a similar email platform Experience with Meta Ads Manager, Google Ads or TikTok Ads Familiarity with retailer e-commerce platforms (Amazon Vendor Central, B&Q vendor portal) Full UK driving licence Interest in consumer goods, FMCG, garden, lifestyle or home brands This is a fantastic opportunity to build your expertise across a wide range of digital marketing disciplines while contributing to B2C lead generation and retail growth. This is an office based role working with an exceptional team of people. The Junior B2C Marketer opportunity comes with an extremely rewarding salary of circa 26,767 per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
May 27, 2026
Full time
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a very strong market presence. The company are in the process of adding to their growing Marketing team. This is a brand new position and requires an individual who is enthusiastic, organised, and eager to grow their career in digital marketing. We're hiring a Junior B2C Marketer to support the day-to-day execution of our consumer-facing digital activity across the brand portfolio. You'll work on social, content, our own B2C websites, retailer pages, email and packaging support across multiple brands and product ranges. Junior B2C Marketer Responsibilities Plan and publish social media content across Instagram, TikTok, Facebook and X Update and maintain content on our own B2C brand websites, keeping product pages, blog content and seasonal campaigns fresh and on-brand Drive traffic and conversion on our B2C sites through SEO-friendly content, on-site merchandising and integrated email and social campaigns Write and send email campaigns including seasonal pest guides, product launches and promotions Build and maintain retailer brand pages on B&Q, Amazon and other key partners (copy, imagery, A+ content) Support packaging artwork rounds by feeding back review comments, chasing approvals and briefing the design team Run small budget paid social and Google campaigns with support from the wider team Coordinate consumer photography, video and influencer content shoots Track campaign performance across our B2C websites and wider channels (open rates, click through, ROAS, on-site conversion, retailer conversion) and feed insights into planning Maintain the marketing calendar and asset library Monitor consumer reviews and Q&As, sharing insights with the team Junior B2C Marketer Skills and Experience Up to 2 years of marketing experience (placements, internships and freelance work all count) A degree in marketing, communications, business, English, journalism or a related field Strong written English with the ability to translate product features into customer benefits Confident on social platforms as both a user and an operator Familiar with at least one of the following: Canva, Figma, Photoshop, basic photo or video editing Organised, able to manage multiple campaigns and meet deadlines Junior B2C Marketer Desirable Expertise Experience with Mailchimp, Klaviyo or a similar email platform Experience with Meta Ads Manager, Google Ads or TikTok Ads Familiarity with retailer e-commerce platforms (Amazon Vendor Central, B&Q vendor portal) Full UK driving licence Interest in consumer goods, FMCG, garden, lifestyle or home brands This is a fantastic opportunity to build your expertise across a wide range of digital marketing disciplines while contributing to B2C lead generation and retail growth. This is an office based role working with an exceptional team of people. The Junior B2C Marketer opportunity comes with an extremely rewarding salary of circa 26,767 per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Graduate Management Trainee - Proposals Management Willmott Dixon is looking for bright and ambitious graduate to join our Management Trainee programme in Proposals Management within our Construction Wales & West business, based out of our Bristol office, near Pill. This is more than just a first job in construction, it's a launch pad for future leaders. Our program gives you real responsibility from day one, structured learning, and the chance to help shape communities through the buildings we deliver. Our graduate management trainee programme is 2 to 3 years in duration. If you have experience in marketing, communications, or English studies, you'll find a fulfilling career in proposal development with us and we welcome your application. You'll leverage your persuasive writing skills, collaborate with teams to shape winning solutions, and work with graphic designers to translate ideas into compelling visual narratives. About the Role As a Proposals Management Trainee, you will be directly involved in the bid process for our multi-million-pound building projects. Through creative, well-thought-out and engaging written content, we are able to 'wow' our customers and ultimately win work to deliver high quality buildings which shape communities. You will be working with colleagues to engage and lead subject matter experts in addressing the customer's needs and concerns, ensuring our proposals/bids offers best value for our customer. This is achieved by leading the business offer with compelling and persuasive written and oral content. Upon graduation from the programme, you'll progress into an Assistant Proposals Manager role. Why Willmott Dixon? With over 170 years of rich history, Willmott Dixon's purpose goes beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. We've been recently recognised as: One of the Top 10 "Big" Companies to Work For (Sunday Times, 2025) In the Top 50 Employers for Gender Equality (Times, 2024) Top Five of Europe's 1,000 Best Workplaces (Financial Times, 2025) The first major contractor to win a King's Award for Enterprise in sustainable development We've been running our Management Trainee scheme for over 40 years, with many of our current senior leaders having started out here! What Makes Our Program Stand Out? Earn while you learn - competitive salary with increases as you progress No student debt - we cover your tuition fees for part-time study towards a relevant qualification Fast-track progression - a proven route into management, with most trainees stepping into Assistant Management roles upon completion Real responsibility - you'll manage live projects, not just shadow others Structured rotations - exposure across different functions to broaden your knowledge and skills Recognition - opportunities to take part in Trainee Challenges and even win our coveted Trainee of the Year Support professional memberships and accreditations i.e - CIOB, RICS etc. What We're Looking For We welcome applications from: Graduates (Marketing, Communications, English, History, Social Sciences, Construction) The ideal candidate will Ideally, have some exposure to construction, proposals, or with bidding and tenders (work experience, placement or similar) A degree Valid driver's license Next Steps Our Management Trainee roles start in September 2026 . - Applications close: Wednesday 17th June - Shortlisted candidates can expect to be invited to an interview in our Bristol office in July/August. Inclusion & Flexibility We embrace diversity and are proud to be a Disability Confident Employer. We also consider flexible and agile working requests.
May 27, 2026
Full time
Graduate Management Trainee - Proposals Management Willmott Dixon is looking for bright and ambitious graduate to join our Management Trainee programme in Proposals Management within our Construction Wales & West business, based out of our Bristol office, near Pill. This is more than just a first job in construction, it's a launch pad for future leaders. Our program gives you real responsibility from day one, structured learning, and the chance to help shape communities through the buildings we deliver. Our graduate management trainee programme is 2 to 3 years in duration. If you have experience in marketing, communications, or English studies, you'll find a fulfilling career in proposal development with us and we welcome your application. You'll leverage your persuasive writing skills, collaborate with teams to shape winning solutions, and work with graphic designers to translate ideas into compelling visual narratives. About the Role As a Proposals Management Trainee, you will be directly involved in the bid process for our multi-million-pound building projects. Through creative, well-thought-out and engaging written content, we are able to 'wow' our customers and ultimately win work to deliver high quality buildings which shape communities. You will be working with colleagues to engage and lead subject matter experts in addressing the customer's needs and concerns, ensuring our proposals/bids offers best value for our customer. This is achieved by leading the business offer with compelling and persuasive written and oral content. Upon graduation from the programme, you'll progress into an Assistant Proposals Manager role. Why Willmott Dixon? With over 170 years of rich history, Willmott Dixon's purpose goes beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. We've been recently recognised as: One of the Top 10 "Big" Companies to Work For (Sunday Times, 2025) In the Top 50 Employers for Gender Equality (Times, 2024) Top Five of Europe's 1,000 Best Workplaces (Financial Times, 2025) The first major contractor to win a King's Award for Enterprise in sustainable development We've been running our Management Trainee scheme for over 40 years, with many of our current senior leaders having started out here! What Makes Our Program Stand Out? Earn while you learn - competitive salary with increases as you progress No student debt - we cover your tuition fees for part-time study towards a relevant qualification Fast-track progression - a proven route into management, with most trainees stepping into Assistant Management roles upon completion Real responsibility - you'll manage live projects, not just shadow others Structured rotations - exposure across different functions to broaden your knowledge and skills Recognition - opportunities to take part in Trainee Challenges and even win our coveted Trainee of the Year Support professional memberships and accreditations i.e - CIOB, RICS etc. What We're Looking For We welcome applications from: Graduates (Marketing, Communications, English, History, Social Sciences, Construction) The ideal candidate will Ideally, have some exposure to construction, proposals, or with bidding and tenders (work experience, placement or similar) A degree Valid driver's license Next Steps Our Management Trainee roles start in September 2026 . - Applications close: Wednesday 17th June - Shortlisted candidates can expect to be invited to an interview in our Bristol office in July/August. Inclusion & Flexibility We embrace diversity and are proud to be a Disability Confident Employer. We also consider flexible and agile working requests.
Global Marketing Manager/Director required by a growing Clinical Research Organisation (CRO) to lead integrated B2B marketing activities across pharmaceutical, biotech and medical device sectors. Reporting to the Head of Business Development, the role combines strategic marketing leadership with hands-on execution in a lean, high-impact environment. The successful candidate will develop and deliver marketing plans aligned to commercial growth objectives, strengthen brand positioning, and drive lead generation initiatives to support business development activity. Responsibilities include managing digital marketing campaigns, overseeing website and SEO strategy, delivering email and LinkedIn campaigns, and optimising engagement and conversion performance. The role also involves creating high-quality scientific and commercial content including case studies, white papers, brochures, webinar materials and thought leadership articles, while working closely with clinical and operational teams to ensure technical accuracy and compliance. Additional responsibilities include managing conference participation, industry events, branding, PR activity, and marketing analytics and reporting. Candidates should possess a degree in Marketing, Life Sciences, Business or a related discipline together with at least five years' B2B marketing experience within clinical research, CRO, pharmaceutical, biotechnology or healthcare services environments. Strong knowledge of clinical trial processes, digital marketing, CRM and marketing automation platforms such as HubSpot or Salesforce is essential. Experience in scientific communications, global clinical services marketing, and familiarity with healthcare regulatory frameworks would be advantageous. The role offers significant visibility and the opportunity to shape and scale marketing within an expanding CRO business.
May 27, 2026
Full time
Global Marketing Manager/Director required by a growing Clinical Research Organisation (CRO) to lead integrated B2B marketing activities across pharmaceutical, biotech and medical device sectors. Reporting to the Head of Business Development, the role combines strategic marketing leadership with hands-on execution in a lean, high-impact environment. The successful candidate will develop and deliver marketing plans aligned to commercial growth objectives, strengthen brand positioning, and drive lead generation initiatives to support business development activity. Responsibilities include managing digital marketing campaigns, overseeing website and SEO strategy, delivering email and LinkedIn campaigns, and optimising engagement and conversion performance. The role also involves creating high-quality scientific and commercial content including case studies, white papers, brochures, webinar materials and thought leadership articles, while working closely with clinical and operational teams to ensure technical accuracy and compliance. Additional responsibilities include managing conference participation, industry events, branding, PR activity, and marketing analytics and reporting. Candidates should possess a degree in Marketing, Life Sciences, Business or a related discipline together with at least five years' B2B marketing experience within clinical research, CRO, pharmaceutical, biotechnology or healthcare services environments. Strong knowledge of clinical trial processes, digital marketing, CRM and marketing automation platforms such as HubSpot or Salesforce is essential. Experience in scientific communications, global clinical services marketing, and familiarity with healthcare regulatory frameworks would be advantageous. The role offers significant visibility and the opportunity to shape and scale marketing within an expanding CRO business.
We are delighted to be working in partnership with one of the UK's leading retail businesses, home to well known high-street brands and employing over 6,000 people, across a growing estate of over 240 stores. They are looking for a Senior CRM Manager to lead customer engagement, retention and loyalty strategy across their multi-brand estate, with a particular focus on driving frequency, customer lifetime value and measurable commercial performance. In this high-impact role, you will sit at the centre of marketing, digital and technology transformation within the organisation, working across the brands to manage millions of customer relationships, industry-leading loyalty programmes, and increasingly personalised digital experiences. This includes web, app, paid media, CRM and ordering channels. You will lead the development of customer journeys, lifecycle communications, segmentation strategies and loyalty engagement programmes that drive meaningful commercial outcomes. Key Responsibilities include: Lead CRM strategy across customer acquisition, engagement, retention and reactivation Develop and optimise lifecycle journeys across email, push notifications, SMS and app channels Drive measurable improvements in key KPIs including frequency, customer lifetime value, retention, open rates, click-through and conversion Own campaign planning and CRM calendars aligned to brand and commercial priorities Support the ongoing evolution of loyalty programmes Work closely with Brand and Commercial teams to develop compelling member propositions, rewards and promotional mechanics Use customer insight and loyalty data to identify growth opportunities and behavioural trends The successful Senior CRM Manager will have around 5 years' CRM Management experience within B2C, D2C or consumer focused sectors. They will have a demonstratable experience of working with CRM and marketing automation platforms, along with a strong commercial mindset and a clear understanding of how CRM drives revenue and customer value. Strong stakeholder management skills are essential, along with excellent presentation skills and a naturally analytical mindset. Experience of working with loyalty programs, customer segmentation and personalisation strategies would be highly advantageous. This is a fantastic and rewarding opportunity to work at the heart of customer experiences in a varied and exciting role, with fantastic benefits and realistic career development opportunities to compliment the role.
May 27, 2026
Full time
We are delighted to be working in partnership with one of the UK's leading retail businesses, home to well known high-street brands and employing over 6,000 people, across a growing estate of over 240 stores. They are looking for a Senior CRM Manager to lead customer engagement, retention and loyalty strategy across their multi-brand estate, with a particular focus on driving frequency, customer lifetime value and measurable commercial performance. In this high-impact role, you will sit at the centre of marketing, digital and technology transformation within the organisation, working across the brands to manage millions of customer relationships, industry-leading loyalty programmes, and increasingly personalised digital experiences. This includes web, app, paid media, CRM and ordering channels. You will lead the development of customer journeys, lifecycle communications, segmentation strategies and loyalty engagement programmes that drive meaningful commercial outcomes. Key Responsibilities include: Lead CRM strategy across customer acquisition, engagement, retention and reactivation Develop and optimise lifecycle journeys across email, push notifications, SMS and app channels Drive measurable improvements in key KPIs including frequency, customer lifetime value, retention, open rates, click-through and conversion Own campaign planning and CRM calendars aligned to brand and commercial priorities Support the ongoing evolution of loyalty programmes Work closely with Brand and Commercial teams to develop compelling member propositions, rewards and promotional mechanics Use customer insight and loyalty data to identify growth opportunities and behavioural trends The successful Senior CRM Manager will have around 5 years' CRM Management experience within B2C, D2C or consumer focused sectors. They will have a demonstratable experience of working with CRM and marketing automation platforms, along with a strong commercial mindset and a clear understanding of how CRM drives revenue and customer value. Strong stakeholder management skills are essential, along with excellent presentation skills and a naturally analytical mindset. Experience of working with loyalty programs, customer segmentation and personalisation strategies would be highly advantageous. This is a fantastic and rewarding opportunity to work at the heart of customer experiences in a varied and exciting role, with fantastic benefits and realistic career development opportunities to compliment the role.
Our client, a global leader in technology advisory and data management services for the financial industries, is looking for a hands-on Marketing Manager to cover a period of maternity leave. This is an ideal opportunity for someone available quickly who wants to get stuck into a varied, fast-paced marketing role within a high-growth business. THE ROLE You'll be joining a small but busy marketing function, keeping things moving across a range of channels and activities. Day-to-day responsibilities will include: Planning and coordinating a busy events calendar, including in-house and partner events across the UK and US Managing social media content and scheduling across relevant platforms Supporting partner relationships and managing associated marketing activity Maintaining the content calendar and producing marketing communications General marketing coordination to keep campaigns and activity on track WHAT WE'RE LOOKING FOR B2B marketing experience - events, social, comms or a mix of all three Strong organisational skills and the ability to juggle multiple tasks A self-starter who is comfortable getting on with things independently Familiarity with email marketing platforms (Mailchimp or similar) useful Professional services or B2B technology background an advantage but not essential THE DETAILS 6-month FTC with potential to extend Hybrid working - 2 days per week in the London office Competitive salary depending on experience Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar roles available. We offer a personal service that will give you the best possible outcome in your job search.
May 27, 2026
Full time
Our client, a global leader in technology advisory and data management services for the financial industries, is looking for a hands-on Marketing Manager to cover a period of maternity leave. This is an ideal opportunity for someone available quickly who wants to get stuck into a varied, fast-paced marketing role within a high-growth business. THE ROLE You'll be joining a small but busy marketing function, keeping things moving across a range of channels and activities. Day-to-day responsibilities will include: Planning and coordinating a busy events calendar, including in-house and partner events across the UK and US Managing social media content and scheduling across relevant platforms Supporting partner relationships and managing associated marketing activity Maintaining the content calendar and producing marketing communications General marketing coordination to keep campaigns and activity on track WHAT WE'RE LOOKING FOR B2B marketing experience - events, social, comms or a mix of all three Strong organisational skills and the ability to juggle multiple tasks A self-starter who is comfortable getting on with things independently Familiarity with email marketing platforms (Mailchimp or similar) useful Professional services or B2B technology background an advantage but not essential THE DETAILS 6-month FTC with potential to extend Hybrid working - 2 days per week in the London office Competitive salary depending on experience Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar roles available. We offer a personal service that will give you the best possible outcome in your job search.
Business Development Manager Hybrid Full-time Competitive salary + bonuses + benefits Are you a driven, entrepreneurial Business Development Manager ready to make a significant impact? This is an exciting opportunity to join a long-established global importer and wholesaler of botanical raw materials supplying food, drink, animal feed, cosmetics, crafts, herbal remedies and pharmaceutical sectors. We are a small, ambitious, family-owned organisation with big plans for growth. With around 23 employees and an excellent industry reputation, we are now seeking a talented Business Development Manager to help us expand into new and emerging markets, both in the UK and internationally. The Role Reporting directly to the Managing Director, you will be responsible for identifying, approaching, and securing new strategic customers. This is a true new-business-hunting role - ideal for someone who thrives on building opportunities from scratch and turning them into long-term commercial success. You will be instrumental in shaping our new business strategy, creating targeted campaigns, attending industry events, developing high-value pipelines, and contributing to product diversification across the company. After a period of training and product immersion, you will operate with autonomy, demonstrating resilience, excellent judgement, and a natural ability to collaborate effectively with colleagues across the business. Key Responsibilities Research and analyse new market opportunities Create and execute targeted sales and marketing campaigns Build high-quality, strategically valuable pipelines Generate and convert new business leads Attend trade shows and events to represent the brand Open new domestic and global markets Meet and exceed revenue and margin targets Provide insight on competitors, trends, and product opportunities Support marketing initiatives and CRM development About You You are a commercially astute, organised and highly motivated new business professional who enjoys autonomy, challenge and growth. You combine analytical thinking with creativity, relationship-building and strong communication skills. Skills & Attributes Naturally entrepreneurial with strong sales and marketing knowledge Excellent networking, negotiation and interpersonal skills Highly numerate with solid commercial awareness Strong analytical, organisational and reporting abilities Experience creating sales content, email campaigns and attending trade shows Proficient with CRM systems and MS Office Professional, friendly and team-orientated Resilient, tenacious and motivated by results Able to manage multiple priorities and remain calm under pressure A supportive team player with leadership potential and a positive outlook Experience Required 5+ years' successful new business sales experience, ideally in wholesale food, drink, nutraceuticals, animal feed or cosmetic raw materials Proven track record of growing revenue and customer accounts Experience managing or motivating staff What's on Offer Competitive salary (DOE) Performance-related bonus Christmas bonus 5% pension Private medical cover Death in Service Free parking Early Friday finish Hybrid working (office presence required part-week) A rare opportunity to shape and lead a new business function from the ground up
May 27, 2026
Full time
Business Development Manager Hybrid Full-time Competitive salary + bonuses + benefits Are you a driven, entrepreneurial Business Development Manager ready to make a significant impact? This is an exciting opportunity to join a long-established global importer and wholesaler of botanical raw materials supplying food, drink, animal feed, cosmetics, crafts, herbal remedies and pharmaceutical sectors. We are a small, ambitious, family-owned organisation with big plans for growth. With around 23 employees and an excellent industry reputation, we are now seeking a talented Business Development Manager to help us expand into new and emerging markets, both in the UK and internationally. The Role Reporting directly to the Managing Director, you will be responsible for identifying, approaching, and securing new strategic customers. This is a true new-business-hunting role - ideal for someone who thrives on building opportunities from scratch and turning them into long-term commercial success. You will be instrumental in shaping our new business strategy, creating targeted campaigns, attending industry events, developing high-value pipelines, and contributing to product diversification across the company. After a period of training and product immersion, you will operate with autonomy, demonstrating resilience, excellent judgement, and a natural ability to collaborate effectively with colleagues across the business. Key Responsibilities Research and analyse new market opportunities Create and execute targeted sales and marketing campaigns Build high-quality, strategically valuable pipelines Generate and convert new business leads Attend trade shows and events to represent the brand Open new domestic and global markets Meet and exceed revenue and margin targets Provide insight on competitors, trends, and product opportunities Support marketing initiatives and CRM development About You You are a commercially astute, organised and highly motivated new business professional who enjoys autonomy, challenge and growth. You combine analytical thinking with creativity, relationship-building and strong communication skills. Skills & Attributes Naturally entrepreneurial with strong sales and marketing knowledge Excellent networking, negotiation and interpersonal skills Highly numerate with solid commercial awareness Strong analytical, organisational and reporting abilities Experience creating sales content, email campaigns and attending trade shows Proficient with CRM systems and MS Office Professional, friendly and team-orientated Resilient, tenacious and motivated by results Able to manage multiple priorities and remain calm under pressure A supportive team player with leadership potential and a positive outlook Experience Required 5+ years' successful new business sales experience, ideally in wholesale food, drink, nutraceuticals, animal feed or cosmetic raw materials Proven track record of growing revenue and customer accounts Experience managing or motivating staff What's on Offer Competitive salary (DOE) Performance-related bonus Christmas bonus 5% pension Private medical cover Death in Service Free parking Early Friday finish Hybrid working (office presence required part-week) A rare opportunity to shape and lead a new business function from the ground up
There's a certain kind of role that doesn't come up often. One where you're not just handed a patch to manage, but genuinely trusted to shape it. Where the conversations are thoughtful, considered, and often complex. And where, quietly but very deliberately, you're prepared for something bigger. This is one of those roles.This is a specialist engineering business working in a high-assurance, highly regulated environment. The work they do isn't simple, customers rely on them because they get things right, technically, commercially, and operationally, and because they understand the weight of the decisions being made. Growth here is deliberate and well planned. And as that continues, they're now looking to bring in a Business Development Executive who's ready to step into a more rounded, more impactful position. This isn't about chasing quick wins or high-volume sales. It's about managing complex, often multi-layered sales cycles where credibility, detail and patience matter. You'll be working on opportunities that take time to develop, carefully navigating procurement processes, building relationships, and shaping solutions that genuinely meet customer needs. From the outset, you'll take ownership of the UK and European markets. That means nurturing existing relationships while also identifying and opening up new opportunities with large organisations operating in regulated and technically demanding environments. You'll spend time understanding their challenges, earning trust, and positioning the business as a long-term partner. A significant part of your role will revolve around bids and tenders. You'll identify opportunities early, coordinate input from across the business, and build well-structured, commercially sound proposals. It's a role that requires organisation, attention to detail, and the ability to keep momentum under pressure when deadlines are tight and expectations are high. Alongside delivery, there's a wider dimension to this role that makes it particularly interesting. You'll work closely with the Head of Business Development and Marketing, contributing to forecasting, planning and the overall direction of the function. Over time, you'll find yourself taking on more of this responsibility, naturally building towards a more senior position. You'll also play a part in supporting the surrounding team. It's a small, capable group, and you'll offer guidance to more junior colleagues, sharing knowledge, helping to maintain consistency, and ensuring the fundamentals are done well.Technically, this is a business where understanding the detail matters. You'll need to get to grips with a specialist product and service offering and feel comfortable discussing it with knowledgeable stakeholders, whether that's in a meeting, a presentation or as part of a tender process. You don't need to know everything on day one, but you do need the curiosity and ability to learn quickly. The role is based in Lincoln, with regular UK and international travel, meeting customers, attending events, and representing the business externally. In terms of background, you'll likely already be operating in a technical sales or business development role within a high-value, high-assurance environment. That might be engineering, manufacturing, defence, infrastructure, aerospace, energy, or any setting where compliance, precision and structured procurement are part of the landscape. You'll be comfortable managing longer sales cycles, building detailed proposals, and navigating complex stakeholder environments. Just as importantly, you'll know how to build relationships, communicate with confidence, and bring people with you, both internally and externally. What matters most, though, is your trajectory. This role is designed for someone who's ready for the next step, someone who wants to broaden their impact, take on more responsibility, and grow into a senior leadership role in time. This role is a genuinely exciting step for the right person. Contacy Will Taylor at Hays in Lincoln for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 27, 2026
Full time
There's a certain kind of role that doesn't come up often. One where you're not just handed a patch to manage, but genuinely trusted to shape it. Where the conversations are thoughtful, considered, and often complex. And where, quietly but very deliberately, you're prepared for something bigger. This is one of those roles.This is a specialist engineering business working in a high-assurance, highly regulated environment. The work they do isn't simple, customers rely on them because they get things right, technically, commercially, and operationally, and because they understand the weight of the decisions being made. Growth here is deliberate and well planned. And as that continues, they're now looking to bring in a Business Development Executive who's ready to step into a more rounded, more impactful position. This isn't about chasing quick wins or high-volume sales. It's about managing complex, often multi-layered sales cycles where credibility, detail and patience matter. You'll be working on opportunities that take time to develop, carefully navigating procurement processes, building relationships, and shaping solutions that genuinely meet customer needs. From the outset, you'll take ownership of the UK and European markets. That means nurturing existing relationships while also identifying and opening up new opportunities with large organisations operating in regulated and technically demanding environments. You'll spend time understanding their challenges, earning trust, and positioning the business as a long-term partner. A significant part of your role will revolve around bids and tenders. You'll identify opportunities early, coordinate input from across the business, and build well-structured, commercially sound proposals. It's a role that requires organisation, attention to detail, and the ability to keep momentum under pressure when deadlines are tight and expectations are high. Alongside delivery, there's a wider dimension to this role that makes it particularly interesting. You'll work closely with the Head of Business Development and Marketing, contributing to forecasting, planning and the overall direction of the function. Over time, you'll find yourself taking on more of this responsibility, naturally building towards a more senior position. You'll also play a part in supporting the surrounding team. It's a small, capable group, and you'll offer guidance to more junior colleagues, sharing knowledge, helping to maintain consistency, and ensuring the fundamentals are done well.Technically, this is a business where understanding the detail matters. You'll need to get to grips with a specialist product and service offering and feel comfortable discussing it with knowledgeable stakeholders, whether that's in a meeting, a presentation or as part of a tender process. You don't need to know everything on day one, but you do need the curiosity and ability to learn quickly. The role is based in Lincoln, with regular UK and international travel, meeting customers, attending events, and representing the business externally. In terms of background, you'll likely already be operating in a technical sales or business development role within a high-value, high-assurance environment. That might be engineering, manufacturing, defence, infrastructure, aerospace, energy, or any setting where compliance, precision and structured procurement are part of the landscape. You'll be comfortable managing longer sales cycles, building detailed proposals, and navigating complex stakeholder environments. Just as importantly, you'll know how to build relationships, communicate with confidence, and bring people with you, both internally and externally. What matters most, though, is your trajectory. This role is designed for someone who's ready for the next step, someone who wants to broaden their impact, take on more responsibility, and grow into a senior leadership role in time. This role is a genuinely exciting step for the right person. Contacy Will Taylor at Hays in Lincoln for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Product Manager - UC and Contact Centre Location: Remote Salary: £60k Role Profile We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services click apply for full job details
May 27, 2026
Full time
Product Manager - UC and Contact Centre Location: Remote Salary: £60k Role Profile We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services click apply for full job details
