Ernest Gordon Recruitment Limited
City, Manchester
Business Development Manager (Events / Hospitality) Manchester - Hybrid 30,000 - 35,000 + Commission + Training + Progression + Hybrid + OTE 50k Do you want to work for an industry leading business that puts it's staff's well being at the forefront of the business, whilst offering a best in class earning potential? Are you interested in joining a business that offers 1 on 1 training by industry experts to help you spring board your career in sales? This business have gone from strength to strength in the last decade and are now one of the most respected brands for ticket sales. On offer is the chance to join a thriving business that has un paralleled progression and training on offer, you will have full support of a well established marketing team to help build sales pipelines. In this role you will be tasked with meeting potential clients face to face and via video meetings, attending industry networking events and meeting with venue offers to offer your services. The ideal candidate will want to start a career in sales and be a commutable distance to Manchester. THE ROLE: Meet with potential clients and customers Liaise with marketing teams to generate new leads Work with other account managers to re-engage old clients Visit venue owners to offer services THE PERSON: Sales experience Willingness to learn from others Commutable distance to Manchester Reference: BBBH25923 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept our terms of business.
Jun 23, 2026
Full time
Business Development Manager (Events / Hospitality) Manchester - Hybrid 30,000 - 35,000 + Commission + Training + Progression + Hybrid + OTE 50k Do you want to work for an industry leading business that puts it's staff's well being at the forefront of the business, whilst offering a best in class earning potential? Are you interested in joining a business that offers 1 on 1 training by industry experts to help you spring board your career in sales? This business have gone from strength to strength in the last decade and are now one of the most respected brands for ticket sales. On offer is the chance to join a thriving business that has un paralleled progression and training on offer, you will have full support of a well established marketing team to help build sales pipelines. In this role you will be tasked with meeting potential clients face to face and via video meetings, attending industry networking events and meeting with venue offers to offer your services. The ideal candidate will want to start a career in sales and be a commutable distance to Manchester. THE ROLE: Meet with potential clients and customers Liaise with marketing teams to generate new leads Work with other account managers to re-engage old clients Visit venue owners to offer services THE PERSON: Sales experience Willingness to learn from others Commutable distance to Manchester Reference: BBBH25923 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept our terms of business.
Job Title: Business Development Manager Location: Fully Remote - on occasion some travel to London (which will be paid for by company) Salary: 34,000 per annum + Monthly Bonus up to 20% Job Type: Permanent, Full Time, WFH Are you an ambitious individual looking to work within a business to business sales role? If so we'd love to hear from you. Bluetownonline are on the lookout for money hungry, ambitious sales individuals who want to make an impression and win business by providing solutions to clients that will make them pay attention and use our services. If you're money hungry and want to earn 20% in commission when your hard work pays off then this is the role for you! Since our launch in 2010, our method of using the UK's largest online job boards to find companies the best fit, is by far the most efficient and speedy way for our clients to fill their job vacancies. With our rapid expansion plans due to kick off, we're looking for determined sales individuals who would love the opportunity to earn 20% in commissions plus a fantastic probationary scheme increasing your basic pay earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising / ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients and stakeholders. You'll have a proven track record within a business-to-business sales environment and be well versed in account managing clients. Day to Day Duties : Identify and generate potential new leads Seeking out new relationships with lapsed clients Actively sourcing new leads Account Manage high-level Accounts Producing proposals and converting to deals Provide weekly forecasts to and keeping an active, organised pipeline Being a supportive and productive member of the team Skills and Qualifications Required: 2 Years working within a business-to-business sales environment Proven delivery of targets Affable, personable and enjoys presenting to groups of all sizes and level Has previously worked in Recruitment, if you have worked in Recruitment Advertising or ATS in Sales this is preferable The Nitty Gritty: 20 days paid holiday, plus bank holidays and you'll get an extra 2 'duvet days' after the first year Fully Remote - no more paying for the commute Bi-annual trips abroad Up to 20% Bonus Structure Quarterly team socials including holidays abroad (we have taken at least 2 a year for the last 4 years - Krakow, Poznan, Prague, Dublin, Dubrovnik, Torun, Jordan, Lille, Bruges and Countryside Manors in the last 4 years alone) Early finish on Fridays FREE Gym membership Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more) Excellent pension scheme Dress as you want, Christmas closure, 2 extra days off after a year of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
Jun 23, 2026
Full time
Job Title: Business Development Manager Location: Fully Remote - on occasion some travel to London (which will be paid for by company) Salary: 34,000 per annum + Monthly Bonus up to 20% Job Type: Permanent, Full Time, WFH Are you an ambitious individual looking to work within a business to business sales role? If so we'd love to hear from you. Bluetownonline are on the lookout for money hungry, ambitious sales individuals who want to make an impression and win business by providing solutions to clients that will make them pay attention and use our services. If you're money hungry and want to earn 20% in commission when your hard work pays off then this is the role for you! Since our launch in 2010, our method of using the UK's largest online job boards to find companies the best fit, is by far the most efficient and speedy way for our clients to fill their job vacancies. With our rapid expansion plans due to kick off, we're looking for determined sales individuals who would love the opportunity to earn 20% in commissions plus a fantastic probationary scheme increasing your basic pay earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising / ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients and stakeholders. You'll have a proven track record within a business-to-business sales environment and be well versed in account managing clients. Day to Day Duties : Identify and generate potential new leads Seeking out new relationships with lapsed clients Actively sourcing new leads Account Manage high-level Accounts Producing proposals and converting to deals Provide weekly forecasts to and keeping an active, organised pipeline Being a supportive and productive member of the team Skills and Qualifications Required: 2 Years working within a business-to-business sales environment Proven delivery of targets Affable, personable and enjoys presenting to groups of all sizes and level Has previously worked in Recruitment, if you have worked in Recruitment Advertising or ATS in Sales this is preferable The Nitty Gritty: 20 days paid holiday, plus bank holidays and you'll get an extra 2 'duvet days' after the first year Fully Remote - no more paying for the commute Bi-annual trips abroad Up to 20% Bonus Structure Quarterly team socials including holidays abroad (we have taken at least 2 a year for the last 4 years - Krakow, Poznan, Prague, Dublin, Dubrovnik, Torun, Jordan, Lille, Bruges and Countryside Manors in the last 4 years alone) Early finish on Fridays FREE Gym membership Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more) Excellent pension scheme Dress as you want, Christmas closure, 2 extra days off after a year of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
Gillespie Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Overview Gillespie Recruitment are delighted to be working with a highly respected engineering and software specialist to recruit a Business Development Manager. This is a rare opportunity to join a forward-thinking organisation operating at the forefront of offshore wind and engineering innovation. The role offers genuine autonomy, the ability to influence commercial strategy, and the opportunity to drive growth across software, consultancy, and R&D services. The Role As Business Development Manager, you will work closely with senior leadership to identify, develop, and close commercial opportunities across multiple revenue streams. You will combine technical understanding with commercial expertise to deliver high-value solutions to clients. Key responsibilities as a Business Development Manager: Identifying and closing sales opportunities across software, consultancy, and R&D projects Building and maintaining strong relationships with clients and industry stakeholders Managing proposals from initial concept through to contract agreement Advising on pricing structures, commercial terms, and negotiations Maintaining accurate CRM records and managing a clear sales pipeline Using market insights and customer feedback to inform strategy Representing the business at industry events and networking opportunities Supporting marketing activity, including campaigns and thought leadership Identifying new markets and opportunities for long-term growth Collaborating with technical and leadership teams on commercial strategy About You Requirements: Proven business development experience within engineering, SaaS, or consultancy environments Strong engineering background, ideally within offshore wind or complex systems Demonstrable success in closing deals and achieving revenue targets Excellent communication skills with the ability to engage technical and non-technical stakeholders Commercially aware with experience in pricing, contracts, and negotiations Strong organisational and analytical skills Desirable: Experience securing innovation or research funding Familiarity with CRM systems such as HubSpot Understanding of engineering modelling or similar technical disciplines What s on Offer Salary between £35,000 £50,000 depending on experience Opportunity to work within a growing, innovative engineering business High level of autonomy and influence within the role Collaborative, supportive, and intellectually engaging environment Exposure to national and international projects Why Apply for this Business Development Role? Join a business at the forefront of offshore wind innovation Play a key role in shaping commercial growth Work closely with senior leadership on strategy and development Apply Now If you are a commercially driven Business Development Manager with an engineering background, apply today or contact Gillespie Recruitment for more information.
Jun 23, 2026
Full time
Overview Gillespie Recruitment are delighted to be working with a highly respected engineering and software specialist to recruit a Business Development Manager. This is a rare opportunity to join a forward-thinking organisation operating at the forefront of offshore wind and engineering innovation. The role offers genuine autonomy, the ability to influence commercial strategy, and the opportunity to drive growth across software, consultancy, and R&D services. The Role As Business Development Manager, you will work closely with senior leadership to identify, develop, and close commercial opportunities across multiple revenue streams. You will combine technical understanding with commercial expertise to deliver high-value solutions to clients. Key responsibilities as a Business Development Manager: Identifying and closing sales opportunities across software, consultancy, and R&D projects Building and maintaining strong relationships with clients and industry stakeholders Managing proposals from initial concept through to contract agreement Advising on pricing structures, commercial terms, and negotiations Maintaining accurate CRM records and managing a clear sales pipeline Using market insights and customer feedback to inform strategy Representing the business at industry events and networking opportunities Supporting marketing activity, including campaigns and thought leadership Identifying new markets and opportunities for long-term growth Collaborating with technical and leadership teams on commercial strategy About You Requirements: Proven business development experience within engineering, SaaS, or consultancy environments Strong engineering background, ideally within offshore wind or complex systems Demonstrable success in closing deals and achieving revenue targets Excellent communication skills with the ability to engage technical and non-technical stakeholders Commercially aware with experience in pricing, contracts, and negotiations Strong organisational and analytical skills Desirable: Experience securing innovation or research funding Familiarity with CRM systems such as HubSpot Understanding of engineering modelling or similar technical disciplines What s on Offer Salary between £35,000 £50,000 depending on experience Opportunity to work within a growing, innovative engineering business High level of autonomy and influence within the role Collaborative, supportive, and intellectually engaging environment Exposure to national and international projects Why Apply for this Business Development Role? Join a business at the forefront of offshore wind innovation Play a key role in shaping commercial growth Work closely with senior leadership on strategy and development Apply Now If you are a commercially driven Business Development Manager with an engineering background, apply today or contact Gillespie Recruitment for more information.
Events Officer - University of Southampton - SO14 1BJ 3 month opportunity 17 - 19.50 per hour Full Time - Monday - Friday Are you an organised and creative events professional who thrives on bringing people together? We're looking for an enthusiastic Events Officer to support the delivery of a diverse programme of high profile events, helping to engage key audiences and enhance the organisation's reputation. This is an exciting opportunity to join a busy Communications team, working across a variety of in person and online events, from receptions and dinners to large-scale flagship events. About the Role Reporting to the Events Manager, you will play a key role in planning, coordinating and delivering a wide range of events. You'll provide both administrative and creative support, ensuring every event runs smoothly and delivers an outstanding attendee experience. Key responsibilities include: Supporting the planning and delivery of a varied annual events programme. Coordinating event logistics, suppliers, venues and delegate requirements. Managing event registrations and attendee communications. Creating engaging event materials, communications and promotional content. Working with communications colleagues to promote events across multiple channels. Producing creative assets such as presentation slides and social media graphics. Managing event correspondence and team inbox activity. Supporting post-event evaluation, reporting and continuous improvement. Providing advice and support to colleagues organising their own events. Assisting with the coordination of student ambassadors and temporary event staff. What We're Looking For Experience in event planning, coordination and delivery. Strong administrative and project coordination skills. Experience working in a customer facing environment. Excellent written and verbal communication skills. Strong attention to detail and the ability to manage multiple priorities. A proactive approach with the confidence to solve problems independently. Excellent interpersonal skills and the ability to build relationships with a wide range of stakeholders. The ability to work effectively under pressure and meet tight deadlines. Desirable Experience Project management experience. Experience supervising temporary staff or ambassadors. Experience creating event materials, invitations or communications. Experience using creative design software. Why Join Us? Work on a varied programme of engaging and high profile events. Collaborate with colleagues and stakeholders across the organisation. Develop your event management, communications and creative skills. Make a meaningful contribution to audience engagement and organisational reputation. Additional Information The role is primarily office based with some public-facing interaction. Occasional evening and weekend work will be required to support event delivery. Some UK travel may be required. If you're a highly organised events professional who enjoys creating memorable experiences and delivering outstanding service, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 23, 2026
Seasonal
Events Officer - University of Southampton - SO14 1BJ 3 month opportunity 17 - 19.50 per hour Full Time - Monday - Friday Are you an organised and creative events professional who thrives on bringing people together? We're looking for an enthusiastic Events Officer to support the delivery of a diverse programme of high profile events, helping to engage key audiences and enhance the organisation's reputation. This is an exciting opportunity to join a busy Communications team, working across a variety of in person and online events, from receptions and dinners to large-scale flagship events. About the Role Reporting to the Events Manager, you will play a key role in planning, coordinating and delivering a wide range of events. You'll provide both administrative and creative support, ensuring every event runs smoothly and delivers an outstanding attendee experience. Key responsibilities include: Supporting the planning and delivery of a varied annual events programme. Coordinating event logistics, suppliers, venues and delegate requirements. Managing event registrations and attendee communications. Creating engaging event materials, communications and promotional content. Working with communications colleagues to promote events across multiple channels. Producing creative assets such as presentation slides and social media graphics. Managing event correspondence and team inbox activity. Supporting post-event evaluation, reporting and continuous improvement. Providing advice and support to colleagues organising their own events. Assisting with the coordination of student ambassadors and temporary event staff. What We're Looking For Experience in event planning, coordination and delivery. Strong administrative and project coordination skills. Experience working in a customer facing environment. Excellent written and verbal communication skills. Strong attention to detail and the ability to manage multiple priorities. A proactive approach with the confidence to solve problems independently. Excellent interpersonal skills and the ability to build relationships with a wide range of stakeholders. The ability to work effectively under pressure and meet tight deadlines. Desirable Experience Project management experience. Experience supervising temporary staff or ambassadors. Experience creating event materials, invitations or communications. Experience using creative design software. Why Join Us? Work on a varied programme of engaging and high profile events. Collaborate with colleagues and stakeholders across the organisation. Develop your event management, communications and creative skills. Make a meaningful contribution to audience engagement and organisational reputation. Additional Information The role is primarily office based with some public-facing interaction. Occasional evening and weekend work will be required to support event delivery. Some UK travel may be required. If you're a highly organised events professional who enjoys creating memorable experiences and delivering outstanding service, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection
Jun 23, 2026
Full time
Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection
Our client, a pioneering technology company, is seeking a dynamic Lead Customer Success Manager to join their team in London. The company is in the midst of transforming the UK property management services industry, leveraging AI technology to drive automation and efficiency. Key Responsibilities: Client Onboarding: Own the end-to-end onboarding process from sales handoff to client go-live, including technical setup, data validation, and client training. CS Automation & AI Operations: Design and deploy AI-powered workflows, evaluate and adopt AI tools, and set the operational foundation for scaling the Customer Success function. Ongoing Client Management: Manage client relationships through regular check-ins, monitor client health metrics, and present performance reports. Revenue & Retention: Convert pilot clients into paying customers, track and report customer success metrics, and identify opportunities for account expansion. Product Interface: Translate customer feedback into actionable product tickets, communicate product updates, and support rollouts of new modules. Technical Issue Resolution: Diagnose and resolve issues stemming from configuration, data quality, or user error, and escalate confirmed bugs with clear reproduction steps. Job Requirements: Significant experience in a client-facing B2B SaaS role such as Customer Success, Technical Account Management, or Solutions Engineering. Demonstrated ability to build and deploy AI workflows that solve operational problems. Experience managing enterprise or high-value client relationships and driving product adoption. Comfortable with technical concepts including APIs, integrations, data imports/exports, and webhooks. Strong diagnostic skills with the ability to methodically identify the root cause of issues. Excellent written and verbal communication skills, with the ability to simplify complex technical topics for non-technical clients. Experience in a fast-moving early-stage startup environment. Familiarity with communications platforms such as Twilio, WhatsApp Business API, or email infrastructure is strongly preferred. Benefits: Competitive salary and meaningful early-stage equity. Opportunity to help build a category-defining PropTech company. Play a key role in bringing AI automation to real-world property operations. Work closely with founders and the core team to shape the company's growth. Be at the forefront of AI-powered Customer Success, building the CS function of the future. If you are an experienced Customer Success professional with a passion for AI and automation, we would love to hear from you. Apply now to join our client's innovative team in London.
Jun 23, 2026
Full time
Our client, a pioneering technology company, is seeking a dynamic Lead Customer Success Manager to join their team in London. The company is in the midst of transforming the UK property management services industry, leveraging AI technology to drive automation and efficiency. Key Responsibilities: Client Onboarding: Own the end-to-end onboarding process from sales handoff to client go-live, including technical setup, data validation, and client training. CS Automation & AI Operations: Design and deploy AI-powered workflows, evaluate and adopt AI tools, and set the operational foundation for scaling the Customer Success function. Ongoing Client Management: Manage client relationships through regular check-ins, monitor client health metrics, and present performance reports. Revenue & Retention: Convert pilot clients into paying customers, track and report customer success metrics, and identify opportunities for account expansion. Product Interface: Translate customer feedback into actionable product tickets, communicate product updates, and support rollouts of new modules. Technical Issue Resolution: Diagnose and resolve issues stemming from configuration, data quality, or user error, and escalate confirmed bugs with clear reproduction steps. Job Requirements: Significant experience in a client-facing B2B SaaS role such as Customer Success, Technical Account Management, or Solutions Engineering. Demonstrated ability to build and deploy AI workflows that solve operational problems. Experience managing enterprise or high-value client relationships and driving product adoption. Comfortable with technical concepts including APIs, integrations, data imports/exports, and webhooks. Strong diagnostic skills with the ability to methodically identify the root cause of issues. Excellent written and verbal communication skills, with the ability to simplify complex technical topics for non-technical clients. Experience in a fast-moving early-stage startup environment. Familiarity with communications platforms such as Twilio, WhatsApp Business API, or email infrastructure is strongly preferred. Benefits: Competitive salary and meaningful early-stage equity. Opportunity to help build a category-defining PropTech company. Play a key role in bringing AI automation to real-world property operations. Work closely with founders and the core team to shape the company's growth. Be at the forefront of AI-powered Customer Success, building the CS function of the future. If you are an experienced Customer Success professional with a passion for AI and automation, we would love to hear from you. Apply now to join our client's innovative team in London.
Wolviston Management Services
Eaglescliffe, County Durham
Wolviston Management Services are proud to be recruiting on behalf of Tioxide Materials Ltd for an experienced and commercially focused Marketing Manager. About the Role This is a strategic marketing position where you will play a key role in supporting business growth, customer retention, and market positioning. Working within the Commercial Operations team, you will partner closely with Sales, Technical, Product and senior stakeholders to provide insight-led marketing strategies that influence decision-making and drive performance. Key Responsibilities Develop and deliver marketing strategies aligned to business objectives Provide market intelligence, competitor analysis, and customer insights Identify market trends, opportunities, and evolving customer needs Support customer segmentation, value propositions, and route-to-market strategies Work collaboratively with Sales, Technical Service and Product teams Analyse market and sales data to support growth and margin improvement Support product development, new applications, and market entry strategies Contribute to pricing, product mix, and commercial planning Create high-quality reports, presentations, and business cases Guide externally delivered campaigns and promotional activity Manage relationships with external marketing agencies Monitor performance and continuously improve marketing effectiveness About You You will be a strategic thinker with strong commercial awareness and the ability to turn complex data into actionable insight. Essential Skills & Experience Minimum 5 years experience in strategic, product, or commercial marketing Degree in Marketing, Business or related discipline, or CIM qualification Experience within a B2B, manufacturing, industrial or technical environment Strong understanding of segmentation, positioning, and value propositions Proven ability to use market intelligence and customer data to support decisions Excellent analytical, communication, and stakeholder management skills Commercially driven with a focus on growth, margin, and customer retention Strong organisational and project management skills Desirable Experience in chemical, coatings, plastics, or process industries Exposure to international markets or distributor networks Product or technical marketing background Experience using CRM or business intelligence tools CIM Chartered Marketer status (or working towards) Why Apply? This is an exciting opportunity to join a well-established and technically focused organisation where marketing plays a key role in shaping commercial strategy. You will have the opportunity to influence senior decision-making and contribute directly to business growth.
Jun 23, 2026
Full time
Wolviston Management Services are proud to be recruiting on behalf of Tioxide Materials Ltd for an experienced and commercially focused Marketing Manager. About the Role This is a strategic marketing position where you will play a key role in supporting business growth, customer retention, and market positioning. Working within the Commercial Operations team, you will partner closely with Sales, Technical, Product and senior stakeholders to provide insight-led marketing strategies that influence decision-making and drive performance. Key Responsibilities Develop and deliver marketing strategies aligned to business objectives Provide market intelligence, competitor analysis, and customer insights Identify market trends, opportunities, and evolving customer needs Support customer segmentation, value propositions, and route-to-market strategies Work collaboratively with Sales, Technical Service and Product teams Analyse market and sales data to support growth and margin improvement Support product development, new applications, and market entry strategies Contribute to pricing, product mix, and commercial planning Create high-quality reports, presentations, and business cases Guide externally delivered campaigns and promotional activity Manage relationships with external marketing agencies Monitor performance and continuously improve marketing effectiveness About You You will be a strategic thinker with strong commercial awareness and the ability to turn complex data into actionable insight. Essential Skills & Experience Minimum 5 years experience in strategic, product, or commercial marketing Degree in Marketing, Business or related discipline, or CIM qualification Experience within a B2B, manufacturing, industrial or technical environment Strong understanding of segmentation, positioning, and value propositions Proven ability to use market intelligence and customer data to support decisions Excellent analytical, communication, and stakeholder management skills Commercially driven with a focus on growth, margin, and customer retention Strong organisational and project management skills Desirable Experience in chemical, coatings, plastics, or process industries Exposure to international markets or distributor networks Product or technical marketing background Experience using CRM or business intelligence tools CIM Chartered Marketer status (or working towards) Why Apply? This is an exciting opportunity to join a well-established and technically focused organisation where marketing plays a key role in shaping commercial strategy. You will have the opportunity to influence senior decision-making and contribute directly to business growth.
Your new company A leading financial services institution is looking to hire a Relationship Manager to join its Structured Real Estate team in London. This is a front-office role combining origination, deal execution, and ongoing portfolio management within a high-performing, client-facing environment. Your new role You will be responsible for developing and managing relationships across a real estate client base while supporting the execution of new lending transactions. The role offers end-to-end exposure across deal origination, structuring, and ongoing asset management.Key responsibilities include: Origination and execution of structured real estate finance transactions Preparing and presenting credit papers to internal committees Managing an existing loan portfolio, including annual reviews and covenant monitoring Working closely with internal stakeholders across credit, risk, and legal Identifying new business opportunities and supporting wider business development activity Proactive risk management, including identification of underperforming assets What you'll need to succeed Experience within real estate finance, lending, or structured finance Strong understanding of credit analysis and risk assessment Exposure to commercial real estate transactions (either origination or portfolio) Strong communication skills and ability to manage client relationships Driven, commercial mindset with the ability to work in a front-office environment What you'll get in return Opportunity to join a well-established and growing real estate platform Broad exposure across deal origination and portfolio management Competitive salary and bonus structure Clear progression within a high-performing team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 23, 2026
Full time
Your new company A leading financial services institution is looking to hire a Relationship Manager to join its Structured Real Estate team in London. This is a front-office role combining origination, deal execution, and ongoing portfolio management within a high-performing, client-facing environment. Your new role You will be responsible for developing and managing relationships across a real estate client base while supporting the execution of new lending transactions. The role offers end-to-end exposure across deal origination, structuring, and ongoing asset management.Key responsibilities include: Origination and execution of structured real estate finance transactions Preparing and presenting credit papers to internal committees Managing an existing loan portfolio, including annual reviews and covenant monitoring Working closely with internal stakeholders across credit, risk, and legal Identifying new business opportunities and supporting wider business development activity Proactive risk management, including identification of underperforming assets What you'll need to succeed Experience within real estate finance, lending, or structured finance Strong understanding of credit analysis and risk assessment Exposure to commercial real estate transactions (either origination or portfolio) Strong communication skills and ability to manage client relationships Driven, commercial mindset with the ability to work in a front-office environment What you'll get in return Opportunity to join a well-established and growing real estate platform Broad exposure across deal origination and portfolio management Competitive salary and bonus structure Clear progression within a high-performing team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We have a fantastic opportunity for an Employee Relations Partner for a well known, multinational leading technology company working on a h ybrid working basis for a 6 month term . For the right person, this role has the potential for longer term permanent employment. You will play a key part in delivering highquality employee relations support and ensuring consistency across complex change programmes. This role is suitable for Employee Relations Partners/ Managers/ Consultants and is not an HR generalist role. You will collaborate closely with regional HR teams, legal partners, and centres of excellence to provide both proactive and reactive ER support. The position requires a strong balance of strategic thinking and hands-on case management. Key Responsibilities include: Partner with HR Business Partners, People/HR teams, and Legal to deliver change management initiatives (e.g., restructures, redundancies, TUPE, settlements, and exits) Support business leaders with restructuring, redeployment, and redundancy processes Act as an escalation point for complex employee relations cases and provide expert guidance Manage and resolve sensitive ER issues, including conducting thorough investigations and making objective recommendations Provide coaching to managers Maintain accurate case documentation Identify trends through ER data and recommend improvements to processes Contribute to continuous improvement initiatives About you: You will have a Degree (or equivalent) in HR, Employment Law, or a related field You will have solid demonstrable experience in an Employee Relations specialist role Experience working within a complex, global, matrixed organisation Strong expertise in UK employment law (Ireland knowledge beneficial) Proven track record supporting change management programmes Experience in media, technology, or entertainment industries is advantageous For an opportunity to work for a market leader with great exposure to complex and high impact ER work, apply today.
Jun 23, 2026
Contractor
We have a fantastic opportunity for an Employee Relations Partner for a well known, multinational leading technology company working on a h ybrid working basis for a 6 month term . For the right person, this role has the potential for longer term permanent employment. You will play a key part in delivering highquality employee relations support and ensuring consistency across complex change programmes. This role is suitable for Employee Relations Partners/ Managers/ Consultants and is not an HR generalist role. You will collaborate closely with regional HR teams, legal partners, and centres of excellence to provide both proactive and reactive ER support. The position requires a strong balance of strategic thinking and hands-on case management. Key Responsibilities include: Partner with HR Business Partners, People/HR teams, and Legal to deliver change management initiatives (e.g., restructures, redundancies, TUPE, settlements, and exits) Support business leaders with restructuring, redeployment, and redundancy processes Act as an escalation point for complex employee relations cases and provide expert guidance Manage and resolve sensitive ER issues, including conducting thorough investigations and making objective recommendations Provide coaching to managers Maintain accurate case documentation Identify trends through ER data and recommend improvements to processes Contribute to continuous improvement initiatives About you: You will have a Degree (or equivalent) in HR, Employment Law, or a related field You will have solid demonstrable experience in an Employee Relations specialist role Experience working within a complex, global, matrixed organisation Strong expertise in UK employment law (Ireland knowledge beneficial) Proven track record supporting change management programmes Experience in media, technology, or entertainment industries is advantageous For an opportunity to work for a market leader with great exposure to complex and high impact ER work, apply today.
Business Development Manager Languages required: Hindi and English Location: Corby, Northamptonshire (Onsite) Salary: Up to 45,000 Basic Salary + Performance-Related Bonus Benefits: Mileage Paid + Uncapped Bonus Structure The Company Our client is a well-established packaging company based in Corby, supplying high-quality packaging solutions across a wide range of industries. With a strong reputation for service, reliability, and product quality, they are now looking to appoint an ambitious Business Development Manager to help drive growth and increase market share. Due to the nature of their customer base and target market, fluency in both Hindi and English is essential for this position . A significant proportion of customers and prospective clients are Hindi-speaking, therefore the successful candidate must be confident communicating, building relationships, and conducting business discussions in Hindi. Applicants must live locally to Corby or be within a reasonable commuting distance, as this is an onsite position when not attending customer meetings. The Role This is a standalone, office-based Business Development role focused on generating and converting new, lapsed, and competitor-held accounts. You will be responsible for developing your own pipeline, arranging your own appointments, and driving revenue growth across the company's full product portfolio. The role involves regular customer visits and face-to-face meetings, with time spent onsite in Corby when not visiting clients. This is a hands-on sales position that would suit an experienced Business Development Manager or a commercially focused Sales Account Manager looking to take the next step in their career. There are no people management responsibilities attached to this role. Instead, you will have the autonomy to manage your own territory and be fully accountable for identifying opportunities and delivering sales growth. Key Responsibilities Identify and secure new business opportunities Generate and convert new customer accounts Re-engage lapsed customers and win back lost business Develop competitor-held accounts and increase market share Build and maintain strong long-term customer relationships Conduct customer meetings and sales presentations Cross-sell across the full product range to maximise account value Promote and sell redundant or slow-moving stock where appropriate Manage the full sales cycle from prospecting through to closing deals Arrange and manage your own appointments and diary Achieve and exceed agreed sales, revenue, and margin targets Maintain accurate pipeline management and activity reporting Bonus Structure Performance-related bonuses are paid based on a variety of factors, including: New business acquisition Growth within existing accounts Cross-selling across product ranges Successful movement of redundant stock Revenue generation and margin performance Achievement of individual sales targets About You Proven experience in Business Development, Sales, Account Management, or Sales Account Management Sales Account Managers with a strong track record of account growth and new business development are encouraged to apply Fluent Hindi and English language skills are essential Comfortable conducting sales conversations and building relationships with Hindi-speaking customers Proven ability to generate and win new business opportunities Strong commercial awareness and negotiation skills Self-motivated, target-driven, and results-focused Able to work independently and manage your own workload effectively Confident in managing a sales pipeline from initial contact through to close Packaging industry experience would be highly advantageous Full UK Driving Licence Must be based locally to Corby or within a commutable distance What's on Offer Basic salary up to 45,000 Uncapped bonus potential Mileage expenses paid Opportunity to build and develop your own territory Genuine autonomy and ownership of your sales activity Support from an established and successful operational team Long-term career prospects within a growing business This is an excellent opportunity for a Hindi-speaking Business Development Manager or Sales Account Manager to join a successful and growing organisation. Your Hindi language skills will be critical to developing relationships and generating business within a key customer demographic, making this an integral requirement of the role. Interested? Please click apply.
Jun 23, 2026
Full time
Business Development Manager Languages required: Hindi and English Location: Corby, Northamptonshire (Onsite) Salary: Up to 45,000 Basic Salary + Performance-Related Bonus Benefits: Mileage Paid + Uncapped Bonus Structure The Company Our client is a well-established packaging company based in Corby, supplying high-quality packaging solutions across a wide range of industries. With a strong reputation for service, reliability, and product quality, they are now looking to appoint an ambitious Business Development Manager to help drive growth and increase market share. Due to the nature of their customer base and target market, fluency in both Hindi and English is essential for this position . A significant proportion of customers and prospective clients are Hindi-speaking, therefore the successful candidate must be confident communicating, building relationships, and conducting business discussions in Hindi. Applicants must live locally to Corby or be within a reasonable commuting distance, as this is an onsite position when not attending customer meetings. The Role This is a standalone, office-based Business Development role focused on generating and converting new, lapsed, and competitor-held accounts. You will be responsible for developing your own pipeline, arranging your own appointments, and driving revenue growth across the company's full product portfolio. The role involves regular customer visits and face-to-face meetings, with time spent onsite in Corby when not visiting clients. This is a hands-on sales position that would suit an experienced Business Development Manager or a commercially focused Sales Account Manager looking to take the next step in their career. There are no people management responsibilities attached to this role. Instead, you will have the autonomy to manage your own territory and be fully accountable for identifying opportunities and delivering sales growth. Key Responsibilities Identify and secure new business opportunities Generate and convert new customer accounts Re-engage lapsed customers and win back lost business Develop competitor-held accounts and increase market share Build and maintain strong long-term customer relationships Conduct customer meetings and sales presentations Cross-sell across the full product range to maximise account value Promote and sell redundant or slow-moving stock where appropriate Manage the full sales cycle from prospecting through to closing deals Arrange and manage your own appointments and diary Achieve and exceed agreed sales, revenue, and margin targets Maintain accurate pipeline management and activity reporting Bonus Structure Performance-related bonuses are paid based on a variety of factors, including: New business acquisition Growth within existing accounts Cross-selling across product ranges Successful movement of redundant stock Revenue generation and margin performance Achievement of individual sales targets About You Proven experience in Business Development, Sales, Account Management, or Sales Account Management Sales Account Managers with a strong track record of account growth and new business development are encouraged to apply Fluent Hindi and English language skills are essential Comfortable conducting sales conversations and building relationships with Hindi-speaking customers Proven ability to generate and win new business opportunities Strong commercial awareness and negotiation skills Self-motivated, target-driven, and results-focused Able to work independently and manage your own workload effectively Confident in managing a sales pipeline from initial contact through to close Packaging industry experience would be highly advantageous Full UK Driving Licence Must be based locally to Corby or within a commutable distance What's on Offer Basic salary up to 45,000 Uncapped bonus potential Mileage expenses paid Opportunity to build and develop your own territory Genuine autonomy and ownership of your sales activity Support from an established and successful operational team Long-term career prospects within a growing business This is an excellent opportunity for a Hindi-speaking Business Development Manager or Sales Account Manager to join a successful and growing organisation. Your Hindi language skills will be critical to developing relationships and generating business within a key customer demographic, making this an integral requirement of the role. Interested? Please click apply.
End-to-end purchasing strategy UK manufacturing operations Visible business impact Birmingham Circa. £50,000 + benefits We're working with a renowned manufacturing business looking to appoint a Purchasing & Scheduling Manager to take ownership of procurement, production planning and inventory management across its UK operation.This is an excellent opportunity for someone who enjoys improving processes, building supplier relationships and ensuring manufacturing operations run smoothly. The role offers a mix of strategic responsibility and hands-on involvement, with the opportunity to make a real impact on business performance. What you'll be doing as Purchasing & Scheduling Manager: Leading purchasing activities and supplier relationships Driving production planning and scheduling across the manufacturing operation Ensuring materials and stock are available to support customer demand Working closely with manufacturing, warehouse, finance and commercial teams Identifying opportunities to improve efficiency, reduce costs and enhance service levels Leading and developing a small team About you: You may already be a Purchasing & Scheduling Manager, Supply Chain Manager, Procurement Manager, Planning Manager or Senior Buyer looking for your next challenge.We're interested in speaking with people who have experience within a manufacturing environment and who enjoy solving problems, improving processes and building strong relationships across a business.Most importantly, you'll be commercially minded, organised, proactive and motivated by making a tangible difference. Why apply? Key leadership role within a growing business Opportunity to influence purchasing and operational strategy International exposure and collaboration Supportive and collaborative culture Genuine opportunity to drive change and continuous improvement Interested? Apply today for a confidential discussion quoting job reference 10413.
Jun 23, 2026
Full time
End-to-end purchasing strategy UK manufacturing operations Visible business impact Birmingham Circa. £50,000 + benefits We're working with a renowned manufacturing business looking to appoint a Purchasing & Scheduling Manager to take ownership of procurement, production planning and inventory management across its UK operation.This is an excellent opportunity for someone who enjoys improving processes, building supplier relationships and ensuring manufacturing operations run smoothly. The role offers a mix of strategic responsibility and hands-on involvement, with the opportunity to make a real impact on business performance. What you'll be doing as Purchasing & Scheduling Manager: Leading purchasing activities and supplier relationships Driving production planning and scheduling across the manufacturing operation Ensuring materials and stock are available to support customer demand Working closely with manufacturing, warehouse, finance and commercial teams Identifying opportunities to improve efficiency, reduce costs and enhance service levels Leading and developing a small team About you: You may already be a Purchasing & Scheduling Manager, Supply Chain Manager, Procurement Manager, Planning Manager or Senior Buyer looking for your next challenge.We're interested in speaking with people who have experience within a manufacturing environment and who enjoy solving problems, improving processes and building strong relationships across a business.Most importantly, you'll be commercially minded, organised, proactive and motivated by making a tangible difference. Why apply? Key leadership role within a growing business Opportunity to influence purchasing and operational strategy International exposure and collaboration Supportive and collaborative culture Genuine opportunity to drive change and continuous improvement Interested? Apply today for a confidential discussion quoting job reference 10413.
Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled tasks) by reviewing logs/config and coordinating code fixes with L3. Execute approved changes (configuration updates, run profile changes, connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. Experience with Kerberos, NTLM and other standard LDAP authentication methods. Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a "can do" attitude capable of overcoming difficult challenges. Providing support to the wider team during outages / incidents Essential Skills Experience in L2 application/production support for enterprise systems (incident, problem, change). Working knowledge of Microsoft Identity Manager (MIM) operations: Sync run profiles, connector space/metaverse basics, error handling MIM Service request processing and workflow fallouts (desirable) Strong SQL Server skills for investigation and reporting (T-SQL querying, joins, basic performance awareness). Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full-time development). Familiarity with Active Directory concepts (users, groups, OU structure, permissions). Must show a progressive advancement in responsibility including deep troubleshooting technical skills. Self-driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability to optimise processes and maximise efficiency Strong stakeholder engagement and communication skills Confident at presenting what they are working on Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good time management Must be self-sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence GCS is acting as an Employment Business in relation to this vacancy.
Jun 23, 2026
Contractor
Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled tasks) by reviewing logs/config and coordinating code fixes with L3. Execute approved changes (configuration updates, run profile changes, connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. Experience with Kerberos, NTLM and other standard LDAP authentication methods. Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a "can do" attitude capable of overcoming difficult challenges. Providing support to the wider team during outages / incidents Essential Skills Experience in L2 application/production support for enterprise systems (incident, problem, change). Working knowledge of Microsoft Identity Manager (MIM) operations: Sync run profiles, connector space/metaverse basics, error handling MIM Service request processing and workflow fallouts (desirable) Strong SQL Server skills for investigation and reporting (T-SQL querying, joins, basic performance awareness). Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full-time development). Familiarity with Active Directory concepts (users, groups, OU structure, permissions). Must show a progressive advancement in responsibility including deep troubleshooting technical skills. Self-driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability to optimise processes and maximise efficiency Strong stakeholder engagement and communication skills Confident at presenting what they are working on Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good time management Must be self-sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence GCS is acting as an Employment Business in relation to this vacancy.
Redmore Recruitment limited
Cardiff, South Glamorgan
Operations & Executive Support Manager Salary : £48K - £55K STE Reporting to CEO Hours: 9am - 5pm, Monday to Friday Location: Office based (with some flexibility depending on the candidates circumstances and business needs) Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions click apply for full job details
Jun 23, 2026
Full time
Operations & Executive Support Manager Salary : £48K - £55K STE Reporting to CEO Hours: 9am - 5pm, Monday to Friday Location: Office based (with some flexibility depending on the candidates circumstances and business needs) Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions click apply for full job details
Tax technician, Tac compliance, accountancy practice, ATI, ATT Your new company Hays are delighted to assist our client with a role within the tax team for a tax technician. Our client has a valued client base and is a renowned training firm where employee development is paramount to the ethos of the firm. This role is based in our client's office in Greater Belfast and offers free parking. Your new role Key ResponsibilitiesTax Compliance Prepare personal tax returns (Self Assessment), including income, capital gains, and relief claims Prepare corporation tax computations and returns for SMEs and owner-managed businesses Assist with VAT returns and related queries Support payroll tax work where required (PAYE, benefits in kind reporting such as P11Ds) Ensure all filings are completed accurately and in line with current tax legislation and deadlines Client Support Liaise with clients to gather financial information and resolve queries Respond to basic client tax queries professionally and in a timely manner. Maintain accurate and up-to-date client records and working papers Liaison with Authorities Deal with routine correspondence and enquiries from HMRC (or relevant tax authority) Assist in resolving compliance queries and requests for information Technical Development & Support Research basic tax issues and prepare summaries for managers or partners. Assist with tax planning and advisory assignments as required. Keep up to date with changes in tax legislation and practice General Practice Duties Adhere to internal processes, quality standards, and regulatory requirements Support other team members during peak periods Contribute to a collaborative and professional team environment Key Skills & Competencies Technical Skills Good understanding of personal and/or corporate taxation Ability to prepare tax computations and returns with a high level of accuracy Working knowledge of accounting and tax software (e.g. IRIS, CCH, Xero, Sage, Taxfiler) Competent in Microsoft Excel and other Office applications Personal Skills Strong attention to detail and numerical accuracy Good organisational and time-management skills Professional communication skills (written and verbal) Ability to manage workload and meet deadlines Willingness to learn and develop technical knowledge What you'll need to succeed Qualifications & ExperienceEssential Prior experience in a tax or accountancy practice environment Basic understanding of UK tax legislation (or relevant jurisdiction) Desirable Studying towards or holding ATT, AAT, ACA, ACCA, or CTA qualification Experience with HMRC correspondence and online systems Experience working with a portfolio of clients Career Development The role offers structured progression within the tax team, with the opportunity to: Train towards professional tax or accountancy qualifications Develop advisory and planning experience Progress into a Senior Tax Technician or Tax Associate role Values & Professional Standards Commitment to confidentiality and professional ethics Client-focused and service-driven approach Accountability and integrity in all work What you'll get in return Competitive salary Free parking Handy office location in South Belfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 23, 2026
Full time
Tax technician, Tac compliance, accountancy practice, ATI, ATT Your new company Hays are delighted to assist our client with a role within the tax team for a tax technician. Our client has a valued client base and is a renowned training firm where employee development is paramount to the ethos of the firm. This role is based in our client's office in Greater Belfast and offers free parking. Your new role Key ResponsibilitiesTax Compliance Prepare personal tax returns (Self Assessment), including income, capital gains, and relief claims Prepare corporation tax computations and returns for SMEs and owner-managed businesses Assist with VAT returns and related queries Support payroll tax work where required (PAYE, benefits in kind reporting such as P11Ds) Ensure all filings are completed accurately and in line with current tax legislation and deadlines Client Support Liaise with clients to gather financial information and resolve queries Respond to basic client tax queries professionally and in a timely manner. Maintain accurate and up-to-date client records and working papers Liaison with Authorities Deal with routine correspondence and enquiries from HMRC (or relevant tax authority) Assist in resolving compliance queries and requests for information Technical Development & Support Research basic tax issues and prepare summaries for managers or partners. Assist with tax planning and advisory assignments as required. Keep up to date with changes in tax legislation and practice General Practice Duties Adhere to internal processes, quality standards, and regulatory requirements Support other team members during peak periods Contribute to a collaborative and professional team environment Key Skills & Competencies Technical Skills Good understanding of personal and/or corporate taxation Ability to prepare tax computations and returns with a high level of accuracy Working knowledge of accounting and tax software (e.g. IRIS, CCH, Xero, Sage, Taxfiler) Competent in Microsoft Excel and other Office applications Personal Skills Strong attention to detail and numerical accuracy Good organisational and time-management skills Professional communication skills (written and verbal) Ability to manage workload and meet deadlines Willingness to learn and develop technical knowledge What you'll need to succeed Qualifications & ExperienceEssential Prior experience in a tax or accountancy practice environment Basic understanding of UK tax legislation (or relevant jurisdiction) Desirable Studying towards or holding ATT, AAT, ACA, ACCA, or CTA qualification Experience with HMRC correspondence and online systems Experience working with a portfolio of clients Career Development The role offers structured progression within the tax team, with the opportunity to: Train towards professional tax or accountancy qualifications Develop advisory and planning experience Progress into a Senior Tax Technician or Tax Associate role Values & Professional Standards Commitment to confidentiality and professional ethics Client-focused and service-driven approach Accountability and integrity in all work What you'll get in return Competitive salary Free parking Handy office location in South Belfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Job Opportunity for Asbestos Surveyor Your new company Our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Asbestos Surveyor who will conduct a full range of asbestos surveying duties across domestic, commercial and industrial properties while supporting clients with technical advice and accurate reporting. Your new role Conduct asbestos sampling, reinspections, Management, Refurbishment and Demolition surveys on a wide range of domestic, commercial and industrial properties in accordance with HSG264 and company proceduresCollect site data and transport asbestos samples to UKAS-accredited laboratories approved by the companyComplete asbestos survey reports and drawings using company softwareBuild and maintain client relationships, providing specialist advice and technical support where requiredLiaise with the Asbestos Surveying Quality team, Contracts team, Project Managers, Supervisors and clients as required, while setting a personal example and promoting the company in a professional manner at all times What you'll need to succeed BOHS P402 qualified (or equivalent)Strong knowledge of asbestos surveying across domestic, commercial and/or industrial sectorsFull UK driving licenceCommitted to delivering high standards while maintaining a healthy work-life balance. What you'll get in return We offer competitive salaries complemented by a comprehensive benefits package that reflects our values. Here's a glimpse of what we offer A company car or van will be provided as part of the benefits package, with the specific make and model subject to availability and business requirements. The vehicle is provided to support the role's travel commitments, with an anticipated business mileage of approximately 10,000 miles per annum Life Assurance & Holiday buy and sell Employee shares save scheme Access to flexible lifestyle benefits platform Choices Virtual GP on hand for you and members of your household Financial wellbeing assistance through our Salary Finance scheme Life cover is the greater of your equivalent annual salary or a minimum of £10,000 Save-as-you-earn scheme, and a company Matching Share Plan (you could even be awarded free shares in company). Enhanced pension scheme Employee Recognition: company Stars (entry to our annual prize draw, with cash prizes of up to 10k!) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 23, 2026
Full time
Job Opportunity for Asbestos Surveyor Your new company Our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Asbestos Surveyor who will conduct a full range of asbestos surveying duties across domestic, commercial and industrial properties while supporting clients with technical advice and accurate reporting. Your new role Conduct asbestos sampling, reinspections, Management, Refurbishment and Demolition surveys on a wide range of domestic, commercial and industrial properties in accordance with HSG264 and company proceduresCollect site data and transport asbestos samples to UKAS-accredited laboratories approved by the companyComplete asbestos survey reports and drawings using company softwareBuild and maintain client relationships, providing specialist advice and technical support where requiredLiaise with the Asbestos Surveying Quality team, Contracts team, Project Managers, Supervisors and clients as required, while setting a personal example and promoting the company in a professional manner at all times What you'll need to succeed BOHS P402 qualified (or equivalent)Strong knowledge of asbestos surveying across domestic, commercial and/or industrial sectorsFull UK driving licenceCommitted to delivering high standards while maintaining a healthy work-life balance. What you'll get in return We offer competitive salaries complemented by a comprehensive benefits package that reflects our values. Here's a glimpse of what we offer A company car or van will be provided as part of the benefits package, with the specific make and model subject to availability and business requirements. The vehicle is provided to support the role's travel commitments, with an anticipated business mileage of approximately 10,000 miles per annum Life Assurance & Holiday buy and sell Employee shares save scheme Access to flexible lifestyle benefits platform Choices Virtual GP on hand for you and members of your household Financial wellbeing assistance through our Salary Finance scheme Life cover is the greater of your equivalent annual salary or a minimum of £10,000 Save-as-you-earn scheme, and a company Matching Share Plan (you could even be awarded free shares in company). Enhanced pension scheme Employee Recognition: company Stars (entry to our annual prize draw, with cash prizes of up to 10k!) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
SS Recruitment & Training are looking for an experienced and motivated Business Development Executive to join our busy Kings Lynn office. We specialise in supplying temporary labour solutions to the industrial, food production, and agricultural sectors across the region. This is an exciting opportunity for someone with previous business development or recruitment sales experience who enjoys building relationships, winning new business, and working in a fast-paced environment. Key Responsibilities Identifying and developing new business opportunities Building and maintaining strong client relationships Promoting temporary labour solutions to industrial, food production, and agricultural businesses Conducting sales calls, client visits, and networking activities Managing and growing existing accounts Negotiating rates and service agreements Working closely with the recruitment team to ensure client requirements are met Achieving sales targets and contributing to company growth Requirements Previous experience in business development, recruitment, or sales is essential Strong communication and relationship-building skills Confident and professional telephone manner Ability to work independently and as part of a team Excellent organisational and time management skills Full UK driving licence What We Offer Competitive salary (dependent on experience) Bonus/commission opportunities Supportive and friendly working environment Career progression opportunities Flexible Working Free parking
Jun 23, 2026
Full time
SS Recruitment & Training are looking for an experienced and motivated Business Development Executive to join our busy Kings Lynn office. We specialise in supplying temporary labour solutions to the industrial, food production, and agricultural sectors across the region. This is an exciting opportunity for someone with previous business development or recruitment sales experience who enjoys building relationships, winning new business, and working in a fast-paced environment. Key Responsibilities Identifying and developing new business opportunities Building and maintaining strong client relationships Promoting temporary labour solutions to industrial, food production, and agricultural businesses Conducting sales calls, client visits, and networking activities Managing and growing existing accounts Negotiating rates and service agreements Working closely with the recruitment team to ensure client requirements are met Achieving sales targets and contributing to company growth Requirements Previous experience in business development, recruitment, or sales is essential Strong communication and relationship-building skills Confident and professional telephone manner Ability to work independently and as part of a team Excellent organisational and time management skills Full UK driving licence What We Offer Competitive salary (dependent on experience) Bonus/commission opportunities Supportive and friendly working environment Career progression opportunities Flexible Working Free parking
PS Ltd is recruiting for an experienced Administration & Customer Service Manager to join a busy and growing business in Mansfield. Location: Mansfield Salary: 38,000 - 40,000 DOE Hours: Monday to Friday, 8:00am - 5:00pm Key Responsibilities Manage and develop the administration and customer service team Oversee workload planning, scheduling and resource allocation Ensure efficient processing of all new and existing work instructions Monitor KPIs, performance and service levels Manage customer complaints and escalations through to resolution Produce operational and performance reports for senior management Drive process improvements and operational efficiencies Support financial reporting, WIP management and cost control Build strong relationships with customers, clients and stakeholders Requirements Previous experience managing administration and/or customer service teams Strong leadership and people management skills Experience managing workloads, KPIs and service levels Excellent organisational and problem-solving abilities Confident handling customer complaints and escalations Strong IT skills, including Microsoft Office Customer-focused with a commitment to delivering high service standards To apply for the Admin and Customer Service Manager role, please do so online and a member of the team will be in touch!
Jun 23, 2026
Full time
PS Ltd is recruiting for an experienced Administration & Customer Service Manager to join a busy and growing business in Mansfield. Location: Mansfield Salary: 38,000 - 40,000 DOE Hours: Monday to Friday, 8:00am - 5:00pm Key Responsibilities Manage and develop the administration and customer service team Oversee workload planning, scheduling and resource allocation Ensure efficient processing of all new and existing work instructions Monitor KPIs, performance and service levels Manage customer complaints and escalations through to resolution Produce operational and performance reports for senior management Drive process improvements and operational efficiencies Support financial reporting, WIP management and cost control Build strong relationships with customers, clients and stakeholders Requirements Previous experience managing administration and/or customer service teams Strong leadership and people management skills Experience managing workloads, KPIs and service levels Excellent organisational and problem-solving abilities Confident handling customer complaints and escalations Strong IT skills, including Microsoft Office Customer-focused with a commitment to delivering high service standards To apply for the Admin and Customer Service Manager role, please do so online and a member of the team will be in touch!
EA Business Manager About the Role We are seeking an experienced EA Business Manager to lead the UK Admin team and support key business management activity across the UK platform. This role combines people leadership with governance and operational oversight. The successful candidate will manage Executive and Team Assistants, drive operational efficiency, and support senior stakeholders across governance. Job Title: Executive Assistant & Business Manager Contract: Permanent Location: North West London (Hybrid) Responsibilities Lead the UK Admin team (Executive Assistants and Team Assistants) Lead or support business management and efficiency projects. Manage resourcing, including hiring & onboarding. Oversee nearshore/offshore support teams, ensuring SLA and performance. Act as escalation point for complex team and operational issues. Support UK COO priorities across governance. Support preparation of governance reporting and management materials. Represent UK on internal initiatives and cross-functional projects. Partner with internal functions including Compliance, Risk, and Audit to maintain strong control standards. Resolve operational issues and escalate where appropriate. Profile Experience leading Executive Assistants or administrative teams in a corporate environment. Experience as an Executive Assistant. Background in business management, operations, or governance within financial services. Strong understanding of risk, control, and regulatory frameworks. Proven stakeholder management and cross-functional delivery experience. Strong organisational, analytical, and communication skills. Proficient in Microsoft Office and using Excel mainly. Able to manage multiple priorities and deliver independently.
Jun 23, 2026
Full time
EA Business Manager About the Role We are seeking an experienced EA Business Manager to lead the UK Admin team and support key business management activity across the UK platform. This role combines people leadership with governance and operational oversight. The successful candidate will manage Executive and Team Assistants, drive operational efficiency, and support senior stakeholders across governance. Job Title: Executive Assistant & Business Manager Contract: Permanent Location: North West London (Hybrid) Responsibilities Lead the UK Admin team (Executive Assistants and Team Assistants) Lead or support business management and efficiency projects. Manage resourcing, including hiring & onboarding. Oversee nearshore/offshore support teams, ensuring SLA and performance. Act as escalation point for complex team and operational issues. Support UK COO priorities across governance. Support preparation of governance reporting and management materials. Represent UK on internal initiatives and cross-functional projects. Partner with internal functions including Compliance, Risk, and Audit to maintain strong control standards. Resolve operational issues and escalate where appropriate. Profile Experience leading Executive Assistants or administrative teams in a corporate environment. Experience as an Executive Assistant. Background in business management, operations, or governance within financial services. Strong understanding of risk, control, and regulatory frameworks. Proven stakeholder management and cross-functional delivery experience. Strong organisational, analytical, and communication skills. Proficient in Microsoft Office and using Excel mainly. Able to manage multiple priorities and deliver independently.
Excellent Customer Coordinator Opportunity! Hartlepool office location! You will provide a comprehensive administrative and customer support function to assist and support Customer Care Manager along with Sales, Operations and Head Office Teams. To maintain customer interactions to have direct communication with Customers and nurture and grow relationships. Lots of this role is fast paced emailing! WHAT IS IN IT FOR YOU? Annual starting base Salary of up to 27k per annum Truly state of the art offices to operate in Monday to Friday working hours, full time office based. Opportunity to join an excellent and friendly customer care team. Masses of learning and development, 6-month training scheme 28 days holiday leave, inclusive of bank holidays. Access to on site gym Access to on site canteen Very accessible public transport links Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Company health plan Employee Assistance Program (EAP) Long Service Award THE BUSINESS Our client is a highly skilled and competent team offering a wide range of competitive management services and systems to a vast array of industries within the UK. THE ROLE Provide service and sales support to existing and future relationships as a direct client contact. Supporting our clients Top Tier customers to ensure the very best customer service is provided. Account maintenance, collating all documentation and distributing to the relevant departments within the company. Effectively communicating with both internal and external to proactively resolve client issues- following escalation protocols and working closely with the customer service team at Head Office. Perform analysis and provide MI for Customers and Department heads. Track all contacts and business opportunities on the companies CRM System. Maintain and reconcile database information. Ensure internal processes and procedures are followed at all times. Comply with internal and external audits, providing reports and documentation as and when required. Provide a general administrative service including full use of Microsoft suite, outlook, word, excel. Collating and input of information using company IT Systems TT, TMS, CMS. Any other day to day customer/administrative duties as required to ensure a professional service is maintained. Input and process all data onto in-house system, so a keen eye for detail is required. THE PERSON Proven experience in a similar client-centric relationship role; Strong written and verbal communication skills; Detail-oriented with excellent organisational and project management abilities; Creative mindset with the ability to contribute innovative ideas. Can reliably commute to Hartlepool 5 days a week TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
Jun 23, 2026
Full time
Excellent Customer Coordinator Opportunity! Hartlepool office location! You will provide a comprehensive administrative and customer support function to assist and support Customer Care Manager along with Sales, Operations and Head Office Teams. To maintain customer interactions to have direct communication with Customers and nurture and grow relationships. Lots of this role is fast paced emailing! WHAT IS IN IT FOR YOU? Annual starting base Salary of up to 27k per annum Truly state of the art offices to operate in Monday to Friday working hours, full time office based. Opportunity to join an excellent and friendly customer care team. Masses of learning and development, 6-month training scheme 28 days holiday leave, inclusive of bank holidays. Access to on site gym Access to on site canteen Very accessible public transport links Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Company health plan Employee Assistance Program (EAP) Long Service Award THE BUSINESS Our client is a highly skilled and competent team offering a wide range of competitive management services and systems to a vast array of industries within the UK. THE ROLE Provide service and sales support to existing and future relationships as a direct client contact. Supporting our clients Top Tier customers to ensure the very best customer service is provided. Account maintenance, collating all documentation and distributing to the relevant departments within the company. Effectively communicating with both internal and external to proactively resolve client issues- following escalation protocols and working closely with the customer service team at Head Office. Perform analysis and provide MI for Customers and Department heads. Track all contacts and business opportunities on the companies CRM System. Maintain and reconcile database information. Ensure internal processes and procedures are followed at all times. Comply with internal and external audits, providing reports and documentation as and when required. Provide a general administrative service including full use of Microsoft suite, outlook, word, excel. Collating and input of information using company IT Systems TT, TMS, CMS. Any other day to day customer/administrative duties as required to ensure a professional service is maintained. Input and process all data onto in-house system, so a keen eye for detail is required. THE PERSON Proven experience in a similar client-centric relationship role; Strong written and verbal communication skills; Detail-oriented with excellent organisational and project management abilities; Creative mindset with the ability to contribute innovative ideas. Can reliably commute to Hartlepool 5 days a week TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
EMPLOYEE RELATIONS (ER) ADVISOR Location: Manchester Campus, with regular travel to other UKMC campuses as required Department: HR Reporting To: HR Manager / Head of HR Working Days / Hours: Monday to Friday, 9:00am to 5:00pm Job Purpose To deliver a high-quality employee relations service across UK Management College, providing expert advice and guidance on a broad range of people matters. The role will focus on managing ER cases within an education environment, ensuring compliance with UK employment law while supporting academic and professional services staff in a fast-paced, student-focused setting. The postholder will be primarily based in Manchester but will be required to travel across UKMC campuses, including Manchester, Newcastle, Derby, and Sunderland, in order to support investigations, hearings, meetings, and other employee relations matters. Key Responsibilities Employee Relations Case Management Manage a full caseload of ER matters including disciplinary, grievance, absence, safeguarding-related concerns, performance, and capability cases. Lead and support investigations, hearings, and appeals in line with college policies, procedures, and education sector standards. Ensure all casework is managed fairly, consistently, confidentially, and within appropriate timescales. Prepare clear and accurate case documentation, correspondence, reports, and outcome letters Advisory and Stakeholder Support Provide expert ER advice and guidance to academic leaders, department heads, line managers, and senior stakeholders. Coach and support managers in confidently addressing people issues in line with policy and best practice. Support decision-making by balancing legal compliance, employee wellbeing, and the operational needs of the College. Build effective working relationships across multiple campuses and departments. Education Sector Focus Apply an understanding of the education sector, including challenges related to academic staff, student-facing roles, and safeguarding considerations. Support ER matters linked to student interactions, professional conduct, attendance, and academic performance expectations. Work collaboratively with safeguarding, compliance, and wider college leadership teams where appropriate. Policy and Compliance Ensure compliance with UK employment law, safeguarding requirements, and internal college policies and procedures. Support the review, development, and continuous improvement of HR and ER policies in line with education sector best practice. Promote fair, consistent, and legally compliant people management practices across the organisation. Data and Reporting Monitor and analyse ER trends, including absence, grievances, disciplinaries, and capability matters. Produce reports, insights, and recommendations for HR leadership to support organisational improvement and risk management. Maintain accurate and confidential employee relations records. Employee Engagement and Culture Promote a positive, inclusive, and supportive working environment. Contribute to initiatives that improve staff wellbeing, engagement, and workplace culture. Support the College in fostering professional standards and positive working relationships across campuses. Key Skills and Experience Essential Proven experience in an Employee Relations or HR Advisory role within the education sector, such as a college, university, or school. Strong working knowledge of UK employment law and employee relations best practice. Experience managing complex ER cases independently from start to finish. Experience supporting investigations, hearings, and formal case processes. Excellent stakeholder management skills, particularly when working with academic leaders and senior staff. Strong interpersonal, communication, influencing, and conflict resolution skills. High level of discretion, professionalism, and confidentiality when handling sensitive matters. Ability and willingness to travel across UKMC campuses as required. Desirable CIPD Level 5 or above, or working towards it. Experience working in a multi-site or growing education organisation. Knowledge of safeguarding practices within education. Experience producing ER data, reports, and trend analysis. Personal Attributes Proactive and solution-focused. Resilient, calm, and able to manage a high-volume caseload. Strong attention to detail and excellent organisational skills. Collaborative and able to build credibility quickly with a range of stakeholders. Flexible and adaptable in supporting multiple campuses and changing priorities. Why Join UK Management College Opportunity to play a key role in shaping a positive employee relations culture within a growing education provider. Collaborative and supportive HR team environment. Exposure to a diverse and dynamic workforce across multiple campuses. Opportunity to make a visible impact across both academic and professional services functions. Additional Requirement The role is primarily based in Manchester; however, travel to other UKMC locations, including Newcastle, Derby, Sunderland, and across the three Manchester campuses, will be required in line with business and casework needs.
Jun 23, 2026
Full time
EMPLOYEE RELATIONS (ER) ADVISOR Location: Manchester Campus, with regular travel to other UKMC campuses as required Department: HR Reporting To: HR Manager / Head of HR Working Days / Hours: Monday to Friday, 9:00am to 5:00pm Job Purpose To deliver a high-quality employee relations service across UK Management College, providing expert advice and guidance on a broad range of people matters. The role will focus on managing ER cases within an education environment, ensuring compliance with UK employment law while supporting academic and professional services staff in a fast-paced, student-focused setting. The postholder will be primarily based in Manchester but will be required to travel across UKMC campuses, including Manchester, Newcastle, Derby, and Sunderland, in order to support investigations, hearings, meetings, and other employee relations matters. Key Responsibilities Employee Relations Case Management Manage a full caseload of ER matters including disciplinary, grievance, absence, safeguarding-related concerns, performance, and capability cases. Lead and support investigations, hearings, and appeals in line with college policies, procedures, and education sector standards. Ensure all casework is managed fairly, consistently, confidentially, and within appropriate timescales. Prepare clear and accurate case documentation, correspondence, reports, and outcome letters Advisory and Stakeholder Support Provide expert ER advice and guidance to academic leaders, department heads, line managers, and senior stakeholders. Coach and support managers in confidently addressing people issues in line with policy and best practice. Support decision-making by balancing legal compliance, employee wellbeing, and the operational needs of the College. Build effective working relationships across multiple campuses and departments. Education Sector Focus Apply an understanding of the education sector, including challenges related to academic staff, student-facing roles, and safeguarding considerations. Support ER matters linked to student interactions, professional conduct, attendance, and academic performance expectations. Work collaboratively with safeguarding, compliance, and wider college leadership teams where appropriate. Policy and Compliance Ensure compliance with UK employment law, safeguarding requirements, and internal college policies and procedures. Support the review, development, and continuous improvement of HR and ER policies in line with education sector best practice. Promote fair, consistent, and legally compliant people management practices across the organisation. Data and Reporting Monitor and analyse ER trends, including absence, grievances, disciplinaries, and capability matters. Produce reports, insights, and recommendations for HR leadership to support organisational improvement and risk management. Maintain accurate and confidential employee relations records. Employee Engagement and Culture Promote a positive, inclusive, and supportive working environment. Contribute to initiatives that improve staff wellbeing, engagement, and workplace culture. Support the College in fostering professional standards and positive working relationships across campuses. Key Skills and Experience Essential Proven experience in an Employee Relations or HR Advisory role within the education sector, such as a college, university, or school. Strong working knowledge of UK employment law and employee relations best practice. Experience managing complex ER cases independently from start to finish. Experience supporting investigations, hearings, and formal case processes. Excellent stakeholder management skills, particularly when working with academic leaders and senior staff. Strong interpersonal, communication, influencing, and conflict resolution skills. High level of discretion, professionalism, and confidentiality when handling sensitive matters. Ability and willingness to travel across UKMC campuses as required. Desirable CIPD Level 5 or above, or working towards it. Experience working in a multi-site or growing education organisation. Knowledge of safeguarding practices within education. Experience producing ER data, reports, and trend analysis. Personal Attributes Proactive and solution-focused. Resilient, calm, and able to manage a high-volume caseload. Strong attention to detail and excellent organisational skills. Collaborative and able to build credibility quickly with a range of stakeholders. Flexible and adaptable in supporting multiple campuses and changing priorities. Why Join UK Management College Opportunity to play a key role in shaping a positive employee relations culture within a growing education provider. Collaborative and supportive HR team environment. Exposure to a diverse and dynamic workforce across multiple campuses. Opportunity to make a visible impact across both academic and professional services functions. Additional Requirement The role is primarily based in Manchester; however, travel to other UKMC locations, including Newcastle, Derby, Sunderland, and across the three Manchester campuses, will be required in line with business and casework needs.
