74 jobs found

Customer Advisor based in our Maidstone dealership: Cuxton Rd, Maidstone ME15 9YF, United Kingdom A full valid UK driving licence is required for this role. Experience is required for this role Please note experience as a Customer Advisor in the automotive industry is required for this role About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Maidstone dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Sales Advisor based at our Edgware Dealership: 360/366 Burnt Oak Broadway, Edgware HA8 5AN, United Kingdom A competitive and rewarding commission structure OTE £60k A full valid UK driving licence is required for this role. A minimum of 2 years automotive sales experience is required About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Sales Advisor Role Overview : This is a great opportunity for you to become a key member of our dealership team. An exciting new opportunity has come up here at our Edgware dealership as we're on the lookout for a Sales Advisor to join our dynamic team. It is the perfect opportunity for a talented and enthusiastic individual to advance their career in a premium manufacturer owed environment. As a sales advisor, you will be responsible for cultivating strong relationships with customers and serving as their primary point of contact. A Sales Advisor will also: Collect customer and market data to gain insights into customer needs. Address customer queries promptly and adeptly resolve any objections they may have. Offer customers precise and comprehensive quotations, along with accurate cost calculations. Showcase supplementary services, including financing options, insurance, accessories, and service plans. Engage in negotiations to establish mutually beneficial terms of sale and agreements. Let's Work together: Don't worry if you haven't worked with our brands before, we will give you full product training at our Performance Academy and a bespoke Stellantis &You induction. If you've not got automotive experience, provided you've got, great communication skills and a determination to hit targets we'd love to hear from you. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Customer Advisor based in our Nottingham dealership: 375-381 Mansfield Rd, Carrington, Nottingham NG5 2DA, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Nottingham dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

A busy Volkswagen dealership in Yeovil is looking for an experienced Parts Advisor to join its Aftersales team. This role would suit someone with previous Parts Advisor or Automotive Aftersales experience who is confident working in a fast-paced dealership environment and delivering excellent customer service. Youll be responsible for supplying parts to both the workshop and retail customers, proc click apply for full job details

PARTS ADVISOR Basic Salary & OTE: £34,000 Location: Yeovil Benefits: Life Assurance Employee discount Referral programme Free Eyecare Vouchers Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53683

Service Advisor Vacancy In Heathrow! Our client, a reputable family-run dealer group established since the 1970s, is seeking an experienced Service Advisor to join their well-established dealership in the Heathrow area. This is an excellent opportunity for a dedicated motor trade professional with a focus on customer service to advance their career within a supportive and vibrant environment. Benefits for the successful the Service Advisor: Basic salary up to £32,000 plus bonus Monday to Friday working pattern, 40-hour week spread across three shifts One in three Saturday mornings, paid at 1.5x rate 22 days holiday plus bank holidays Discounted high street retail benefits Buy/sell holiday scheme and additional leave options Pension scheme MOT testing support Mental health assistance Referral bonus schemes Opportunities to develop skills and progress within a respected dealer group Duties of the Service Advisor: Provide exceptional customer service face-to-face and over the phone Manage workshop work in progress (WIP) and ensure efficient scheduling for MOT and services Keep customers updated on vehicle progress and address any delays proactively Maintain high standards of customer care to foster long-term relationships Assist with parts sales both within the branch and externally Support the sales team with vehicle and service promotion where appropriate Ensure workshop utilisation is maximised and all work is completed within deadlines Requirements: Previous experience in a Service Advisor role within the automotive or commercial vehicle industry (essential) Full UK valid driving licence Proven ability to deliver outstanding customer service and communication Strong organisational skills and attention to detail Ability to work independently and as part of a team Motivated with a proactive approach to learning and development Knowledge of the commercial vehicle sector is advantageous but not essential This Service Advisor position offers a fantastic platform for career growth within a well-regarded family-run dealership group. The successful individual will be a professional, customer-focused individual eager to contribute to the ongoing success of the service department. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Heathrow and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Crewe and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.

Service Advisor - Reading - Basic Salary - £30,000 - OTE - £36,000 Uncapped - Great Benefits Package - Monday - Friday only (No Weekends) - Our client, a busy franchised main dealership in Reading has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £30,000 On Target Earnings of £36,000 uncapped Great Benefits Package Working Hours Monday to Friday 8am - 6pm only

Aftersales Advisor Abergele Full Time £29,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details

Service Advisor CUPRA, SEAT & Škoda Location: Stirling Working Hours: Full-time, 42.5 Hours per Week, Monday to Friday 08 00 with Saturday mornings on rota Salary: OTE £38,406 At West End Garage, we do things differently. As one of Scotland s leading privately-owned automotive retailer groups, we represent Škoda, CUPRA and SEAT across Stirling, Edinburgh and Dunfermline. With exciting growth plans, a brand-new CUPRA showroom opening in Stirling, and a strong focus on customer experience, there has never been a better time to join our team. We are looking for an experienced, motivated and customer-focused Service Advisor to join our busy Aftersales team in Stirling. This is more than a reception role you ll be the key link between our customers and workshop team, helping deliver an exceptional aftersales experience from start to finish. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we d love to hear from you. The Role As a Service Advisor, you ll play a central role in the customer journey by: Welcoming customers and delivering a professional, friendly experience Managing service, repair and MOT bookings efficiently Keeping customers informed throughout their vehicle visit Explaining technical information clearly and confidently Liaising closely with Technicians, Workshop Control and Parts departments Identifying additional service or maintenance opportunities Preparing invoices, estimates and service documentation accurately Supporting workshop efficiency and daily loading Helping maintain high levels of customer satisfaction and retention Promoting the West End Garage experience and brand values at every opportunity Requirements Essential Previous Service Advisor experience within a franchised dealership environment Excellent communication and relationship-building skills Strong organisation and time management abilities Confidence using dealership systems and digital platforms A proactive and positive approach to problem-solving The ability to work calmly under pressure in a busy environment Experience upselling additional work, products or service plans Good IT and administration skills A full UK driving licence Eligibility to work in the UK Desirable Experience with EV or hybrid vehicles would be advantageous, although full manufacturer training will be provided What We Offer Competitive salary with achievable bonus structure Company pension scheme Employee vehicle schemes Ongoing manufacturer and in-house training Career progression opportunities across the group Modern working environment with exciting brands Supportive management team and positive culture Long-established, family-owned business with strong values Many of our managers and senior leaders started their careers within West End Garage we genuinely believe in promoting from within. If you are ready to start your career at West End Garage, then click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.

Dealership Service Advisor Pay: £32,000.00-£40,000.00 per year Job Summary MUST HAVE PREVIOUS MOTOR TRADE SERVICE ADVISOR EXPERIENCE Our client, a busy franchised main dealership in Letchworth has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 2 years Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits Basic Salary of £32,000 depending on Experience On Target Earnings of £40,000 Great Benefits Package 45 hours a week including Sat mornings on a rota KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Job Type: Full-time Benefits: Company pension Employee discount On-site parking Experience: Motor Trade Service Advisor: 2 years (required) Licence/Certification: UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person

Parts Advisor Up to £29,500 OTE Permanent / Full Time - 8:30am - 5:30pm Monday - Friday Join a Busy Used Car & Aftersales Operation We re currently recruiting for an experienced Parts Advisor to join a successful used car site and authorised repairer operation. This is a fantastic opportunity for someone with automotive parts experience to join a busy and growing team where no two days are the same. You ll play a key role in supporting the workshop, maintaining stock control and delivering excellent internal and external customer service. Duties & Responsibilities Supplying vehicle parts to the workshop and front counter efficiently Ordering, checking and booking in parts deliveries Managing stock levels and ensuring accurate inventory control Identifying and sourcing vehicle parts using manufacturer systems Supporting technicians and service teams with required parts Handling customer and supplier enquiries professionally Maintaining accurate records and invoicing where required Ensuring the parts department operates efficiently and organised at all times Your Background & Skill Previous experience as a Parts Advisor within the motor trade Strong knowledge of automotive parts and aftersales operations Organised with excellent attention to detail Ability to work well within a busy team environment Strong communication and customer service skills Experience using parts systems and stock control processes advantageous Full UK Driving Licence preferred What s On Offer Up to £29,500 OTE Stable and supportive working environment Opportunity to join a busy and growing business Long-term progression opportunities within aftersales This is an excellent opportunity for an experienced Parts Advisor looking to further their career within a professional automotive environment. Apply today to find out more.

Chassis Application Advisor The Role ASL Technical is working with a leading manufacturer of specialist vehicle equipment to recruit a Chassis Application Advisor. This is an excellent opportunity for a technically focused professional with Parts Advisor, Project Management or even a Service Advisor background. Working across engineering, sales, purchasing, and major truck manufacturers, you'll ensure niche vehicle chassis specifications are recorded and documented to ensure engineering excellence can be achieved. Key Responsibilities Create and maintain chassis specifications, including driveline and weight calculations. Provide technical support and advice to sales teams on chassis selection and suitability. Review and approve sales orders from a technical perspective. Produce chassis specifications and technical documentation for engineering teams. Assist purchasing teams with technical evaluations and supplier discussions. Maintain technical records, manuals, and specification databases. About You Well-organised with strong attention to detail. Strong communication skills and ability to work across multiple departments. Interest in emerging commercial vehicle technologies and zero-emission transport solutions. What's on Offer? Opportunity to join a respected engineering and manufacturing business. Exposure to cutting-edge vehicle technologies and future mobility developments. Collaborative working environment with engineering, sales, and industry-leading chassis partners. A varied role combining technical support, supplier liaison, and product development. Hours: 37.5 hours per week (Core Hours: 09 00) For further information or to apply, please contact ASL Technical Recruitment. For further information and to discuss your application in complete confidence, please contact ASL Technical.

Role - Dealer/Parts Support Advisor Location - Remote UK Duration - 4 months (Interim) Our Automotive client is looking for a Aftermarket Dealer/Parts Advisor to work on a short term interim basis. The role will ensure that all network and customer spare parts requirements are met on time and in full across the global network, through the operational and tactical management of all aspects of the supply chain. Supplying comprehensive support for all regional teams, ensuring operational efficiency on brand customer experience in line with KPIs and network SLAs. Forecasting spare parts needed across all regions and steer material planning & ordering to ensure optimal stock levels across all sides Monitoring spare parts inventory in market & collaborating with regional offices in managing stock levels at network partner sites Establish pricing logic and supporting regional offices in maintaining pricing strategy Maintain and adjust parts pricing in SAP in line with pricing strategy Aligning parts availability with warehousing responsible & facilitating emergency fulfilment with logistics providers Backorder management & prioritisation of VOR orders in collaboration with warehousing responsible Supporting warranty/quality team in preparation of service campaigns and liaising special parts demand with material planning & warehousing team Assisting network partners (repairers) & customers in evaluating correct parts for service/repair/warranty work Assisting network partners with all spare parts related inquiries (Logistics status, parts returns, parts warranty, claims) Supersession and new introduction support (manage returns of superseded parts, support network with supersession & new parts required) Experience required - Dealer support, Aftersales service experience - SAP experience - Automotive industry experience With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department . Duties Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service Manage and update parts inventory using Microsoft Excel and other organisational tools Process orders accurately and efficiently, ensuring timely delivery or collection of parts Maintain a clean and organised parts department, adhering to safety standards Communicate effectively with suppliers and internal teams regarding stock levels and order status Support maintenance activities related to parts storage and handling Keep detailed records of transactions, returns, and warranty claims Provide technical advice on maintenance procedures when required Experience Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred Experience with Kerridge would be ideal Proficiency in Microsoft Excel and basic computer skills are essential Excellent communication skills, both verbal and written, with a professional phone manner Organisational skills with the ability to multitask in a fast-paced environment Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory Monday - Friday 8am - 5pm Parking onsite

About the role An excellent opportunity has arisen for an experienced Head of Service to join Mercedes-Benz of Newcastle. As a Sytner Head of Service, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Parts Advisor - High Wycombe - Basic Salary - £30,000 - OTE - £35,000 Great Benefits Package - Our client, a Luxury brand car dealership, in High Wycombe has the requirement for an experienced Parts Advisor to join their established Aftersales team. Parts Advisor Responsibilities As a Parts Advisor your responsibilities will include: Efficiently source and supply vehicle parts to the workshop and customers Meet agreed departmental targets Deliver an excellent standard of customer care Dealing with customer phone calls and face to face enquires Receiving deliveries of parts into the business Allocating parts accordingly within the storage systems Preparing and providing accurate quotations Communicating relevant promotional offers Ensure that the Parts Department is kept organised, clean and tidy Invoicing and taking payment for parts Experience, Skills & Qualifications Essential Requirements: Minimum of 12 months motor trade Parts Advisor experience Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Full UK Driving Licence Remuneration & Benefits Basic Salary up to £30,000 (DOE) On Target Earnings of £35,000 Great Benefits Package

About the role Sytner Group is looking for a motivated and committed Parts Telesales Advisor to join our team at Sytner Trade Parts Centre. As a Sytner Parts Telesales Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers (Inbound and outbound). You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. The successful candidate will have a proven track record within the motor industry in regards to parts knowledge and customer service skills. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisor - Letchworth - Basic Salary - £32,000 - OTE - £40,000 - Great Benefits Package - Our client, a busy franchised main dealership in Letchworth has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £32,000 On Target Earnings of £40,000 Great Benefits Package Working Hours 45 hours per week, including Sat mornings on a rota

Aftersales Advisor Cheltenham Arden White issupporting a high end dealership inrecruit an Aftersales Advisor in Cheltenham. This role would suit someone with experience in the motor trade as a Service advisor or Parts Advisorwho enjoys a mix of workshop support and customer-facing work. This is a smaller dealership which means the role is very varied, from supporting customers with booking in thei click apply for full job details