Restaurant Manager Our client is a globally recognised Quick Service Restaurant operator with an established international presence and ambitious growth plans across the UK. Due to continued expansion, they are seeking an experienced Restaurant Manager to join their growing operation and support their Liverpool branch. This is an excellent opportunity to join a people-focused business that invests heavily in training, development, and long-term career progression. The Role Responsible for the day-to-day management of a busy, fast-paced, high-volume restaurant. Leading, motivating, and developing a team of managers and crew members to deliver operational excellence. Ensuring exceptional standards of guest service, food quality, cleanliness, and compliance at all times. Managing labour, inventory, and controllable costs to achieve business targets. Driving sales performance and delivering against key operational and commercial KPIs. Maintaining high standards of food safety, health & safety, and company procedures. Creating a positive team culture focused on engagement, development, and performance. The Person Previous experience as a Restaurant Manager, General Manager, or equivalent leadership role within a high-volume QSR, fast food, hospitality, or retail environment. Strong leadership skills with experience managing medium to large teams. Commercially aware with a good understanding of operational metrics and profit performance. Highly organised with a strong focus on standards, compliance, and customer experience. A hands-on leader who can thrive in a fast-paced environment. Excellent communication and people-development skills. Full right to work in the UK. The Package Competitive basic salary dependent on experience, up to 40,000. Performance-related bonus scheme. Comprehensive training and development programme. Excellent career progression opportunities within a rapidly growing international business. Additional employee benefits package. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Jun 24, 2026
Full time
Restaurant Manager Our client is a globally recognised Quick Service Restaurant operator with an established international presence and ambitious growth plans across the UK. Due to continued expansion, they are seeking an experienced Restaurant Manager to join their growing operation and support their Liverpool branch. This is an excellent opportunity to join a people-focused business that invests heavily in training, development, and long-term career progression. The Role Responsible for the day-to-day management of a busy, fast-paced, high-volume restaurant. Leading, motivating, and developing a team of managers and crew members to deliver operational excellence. Ensuring exceptional standards of guest service, food quality, cleanliness, and compliance at all times. Managing labour, inventory, and controllable costs to achieve business targets. Driving sales performance and delivering against key operational and commercial KPIs. Maintaining high standards of food safety, health & safety, and company procedures. Creating a positive team culture focused on engagement, development, and performance. The Person Previous experience as a Restaurant Manager, General Manager, or equivalent leadership role within a high-volume QSR, fast food, hospitality, or retail environment. Strong leadership skills with experience managing medium to large teams. Commercially aware with a good understanding of operational metrics and profit performance. Highly organised with a strong focus on standards, compliance, and customer experience. A hands-on leader who can thrive in a fast-paced environment. Excellent communication and people-development skills. Full right to work in the UK. The Package Competitive basic salary dependent on experience, up to 40,000. Performance-related bonus scheme. Comprehensive training and development programme. Excellent career progression opportunities within a rapidly growing international business. Additional employee benefits package. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Job Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital Delivery Services (MDDS) leadership. This role will require an on-site presence at HMNB Portsmouth but could be hybrid, subject to the agreement of the successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day-to-day service delivery across Incident, Problem, Change, and other ITIL-aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage service performance against agreed KPIs and other service metrics Maintain accurate service documentation and knowledge bases Coordinate resolver groups across the NDH(D) team, suppliers, and wider RN/MOD Lead on Major Incident Management and service-restoration activities Coordinate with wider ISS team (ILS, Training, application onboarding) to ensure continuous service delivery and development and a seamless customer experience Service Reporting Produce monthly reporting packs covering SLA performance, KPIs, backlog, trends, and risks Develop and maintain dashboards in relevant Service Management toolsets Support audit evidence gathering and compliance checks as required Continuous Improvement Identify trends, recurring issues, and improvement opportunities Lead the creation, implementation and monitoring of Service Improvement Plans (SIPs) as required Take ownership of operational processes and lead work to improve them and develop the service wrap Tooling Lead the identification and adoption of suitable tools to enhance the management of the NDH(D) service and introduce automation of service management tasks where appropriate Lead the optimisation of existing tools and capabilities within the NDH(D) service to enhance the service wrap Governance & Assurance Ensure compliance with NDH(D) policies and procedures, and relevant MOD regulations (e.g., JSP 453/JSP 440) Support audit activities and maintain accurate records as required Ensure effective operation of change and configuration management processes Ensure asset data (software and licenses) is up to date and accurate Define and agree MOUs and OLAs with enabling and supporting organisations as necessary Stakeholder Engagement Develop and agree OLAs with customers as necessary Provide clear, accurate communication with customers, internal teams, and suppliers Lead service reviews, operational meetings, and customer updates as required Required Skills & Experience Essential ITIL v3 Foundation (minimum) Experience working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment, Asset and Configuration Management) Working knowledge of Remedy ITSM tool Experience using other ITSM tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL 4 Foundation Knowledge of Defence Digital, JSP guidelines, and secure environments Experience of Major Incident coordination Experience of implementing process development and maturation to support a complex and evolving service. Behaviours Self-starter, comfortable working autonomously Able to think independently to solve problems and prioritise across multiple strands of activity Customer focus Accountability and ownership Clear communication Good judgement under pressure Continuous improvement mindset, able to identify opportunities to improve processes/systems/organisations Stakeholder diplomacy and tact Detail-oriented with strong operational discipline Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL v3 Foundation certified Experience supporting or delivering ITIL v3 processes Working experience with Remedy and other ITSM tools Strong understanding of service operations principles Ability to interpret SLAs/OLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness to undergo SC clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Foundation Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management / RCA experience Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 24, 2026
Contractor
Job Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital Delivery Services (MDDS) leadership. This role will require an on-site presence at HMNB Portsmouth but could be hybrid, subject to the agreement of the successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day-to-day service delivery across Incident, Problem, Change, and other ITIL-aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage service performance against agreed KPIs and other service metrics Maintain accurate service documentation and knowledge bases Coordinate resolver groups across the NDH(D) team, suppliers, and wider RN/MOD Lead on Major Incident Management and service-restoration activities Coordinate with wider ISS team (ILS, Training, application onboarding) to ensure continuous service delivery and development and a seamless customer experience Service Reporting Produce monthly reporting packs covering SLA performance, KPIs, backlog, trends, and risks Develop and maintain dashboards in relevant Service Management toolsets Support audit evidence gathering and compliance checks as required Continuous Improvement Identify trends, recurring issues, and improvement opportunities Lead the creation, implementation and monitoring of Service Improvement Plans (SIPs) as required Take ownership of operational processes and lead work to improve them and develop the service wrap Tooling Lead the identification and adoption of suitable tools to enhance the management of the NDH(D) service and introduce automation of service management tasks where appropriate Lead the optimisation of existing tools and capabilities within the NDH(D) service to enhance the service wrap Governance & Assurance Ensure compliance with NDH(D) policies and procedures, and relevant MOD regulations (e.g., JSP 453/JSP 440) Support audit activities and maintain accurate records as required Ensure effective operation of change and configuration management processes Ensure asset data (software and licenses) is up to date and accurate Define and agree MOUs and OLAs with enabling and supporting organisations as necessary Stakeholder Engagement Develop and agree OLAs with customers as necessary Provide clear, accurate communication with customers, internal teams, and suppliers Lead service reviews, operational meetings, and customer updates as required Required Skills & Experience Essential ITIL v3 Foundation (minimum) Experience working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment, Asset and Configuration Management) Working knowledge of Remedy ITSM tool Experience using other ITSM tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL 4 Foundation Knowledge of Defence Digital, JSP guidelines, and secure environments Experience of Major Incident coordination Experience of implementing process development and maturation to support a complex and evolving service. Behaviours Self-starter, comfortable working autonomously Able to think independently to solve problems and prioritise across multiple strands of activity Customer focus Accountability and ownership Clear communication Good judgement under pressure Continuous improvement mindset, able to identify opportunities to improve processes/systems/organisations Stakeholder diplomacy and tact Detail-oriented with strong operational discipline Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL v3 Foundation certified Experience supporting or delivering ITIL v3 processes Working experience with Remedy and other ITSM tools Strong understanding of service operations principles Ability to interpret SLAs/OLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness to undergo SC clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Foundation Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management / RCA experience Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Head of Impact Reports to: Managing Director Location: London - King's Cross Role summary: The Head of Impact leads Redemption Roasters' mission to reduce reoffending through coffee. They are responsible for the strategy, delivery and growth of our social impact work across both the business and the Redemption Roasters Foundation. The role oversees barista training and employment support programmes for prison leavers, both in custody and in the community. They ensure impact is rigorously measured, communicated and continuously improved. The Head of Impact also leads fundraising and manages key relationships with government, charity and sector partners. Working closely with the Managing Director, and Foundation Trustees they ensure the organisation's social mission remains central to the company's growth and success. Introducing Redemption Roasters Redemption Roasters is a social business on a mission to reduce reoffending through coffee. To achieve this, we deliver barista training both in-custody and in the community, with direct routes into employment in our 12 London coffee shops and our roastery. Programme participants are matched with a caseworker to support their transition from the training room into work. To date we have directly hired over 100 participants. On average participants work at Redemption Roasters for over 400 days. Our current known reoffending rate for employed participants is 0%. There is more information on our work to reduce reoffending in our Impact Report. As a social enterprise, we think differently from other specialty coffee companies. We believe profit powers our purpose, and that by roasting, serving, and selling exceptional coffee, we are uniquely positioned to help prison leavers start a new chapter. Become our new Head of Impact Redemption Roasters is seeking a Head of Impact to lead our work to reduce reoffending. The role is responsible for the company's social mission, identifying effective and financially sustainable ways to deepen our impact through both our social enterprise and the Redemption Roasters Foundation. You will oversee training and employment support for programme participants in custody and in the community, while shaping the strategy for the Impact department and ensuring our programmes are well-run, measurable and financially disciplined. A key part of the role is strong financial leadership - managing budgets, securing funding, and ensuring the long-term sustainability of our impact work. The role would suit an experienced third sector leader with a strong track record in programme delivery and fundraising, and a passion for enabling people to succeed. The role is based at our Head Office in King's Cross, London, and is not a remote or hybrid position. Your duties will include: Overall responsibility for leading and owning the company's social impact work including the development and implementation of its budget and strategy. Lead income generation and diversification for the Impact department - including managing Ministry of Justice contracts, and identifying fundraising and contracting opportunities in the community. Monitor and review performance, flagging areas of non-performance with the Managing Director. Connect, collaborate and act as a Redemption Roasters brand ambassador with other organisations and institutions, including businesses, charities, government agencies and donors to help maintain Redemption's reputation within the Criminal Justice Sector. Report - both internally and externally - on the social impact performance. To include, but not limited to, the annual Social Impact Report. Oversee the work with our programme participants, ensuring that we deliver high quality support and outcomes. Ensure Redemption Roasters safeguarding policies and procedures are best in class, and adhered to by all staff. Work with the Redemption Roasters Foundation Board of Trustees to ensure that the charity is well governed and raises the funds it needs to deliver its strategy and maintain financial stability. Support the ongoing development of the Redemption Roasters Foundation as a relatively new charity, bringing an understanding of early-stage charity growth, governance structures, and the evolving needs of a newly established organisation. Build effective, professional working relationships with the Redemption Roasters Foundation Board of Trustees, demonstrating a clear understanding of how to partner with a governance body, balancing support, challenge, and accountability. Act as a key liaison between the Foundation and its Trustees, ensuring Trustees are equipped with timely, high-quality information to enable effective oversight and decision-making, while also holding appropriate accountability for delivering against agreed priorities. Attend and contribute to Foundation Board meetings, including preparing papers, reports, and updates, and ensuring actions are clearly tracked and delivered against. Maintain a clear and compliant separation between the Foundation and the commercial business, ensuring independence is upheld and any potential conflicts of interest are appropriately managed. The ideal candidate will demonstrate: At least 10 years' experience in the UK third sector, including senior leadership roles within charities or social enterprises. Outstanding financial management capability, including developing and managing budgets, understanding unit economics, and rigorously reporting on financial performance. This is a core requirement of the role. A strong track record of ensuring programmes are financially sustainable, with the ability to balance social outcomes with commercial discipline. Extensive experience in fundraising and service delivery within a UK-based charity or social enterprise. The ability to develop and implement strategy, and to track, monitor and report on KPIs and performance to senior stakeholders. Proven experience hiring, leading and developing high-performing, motivated teams. A clear understanding of the governance, compliance and reporting requirements of registered charities. Excellent communication and relationship-building skills, with a demonstrated ability to influence and persuade stakeholders across government, charity and business sectors. An innovative, proactive and resilient approach, with the ability to thrive in a fast-paced environment and manage shifting priorities. A genuine passion for working within the criminal justice sector and supporting people with convictions into employment. At Redemption Roasters, you will receive: Terms & Benefits Permanent contract, 40 hours per week. 28 days annual leave (including bank holidays), with 1 additional day per year for each year of service, up to 5 years. Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food. Discounts at Coal Drops Yard Annual summer and Christmas parties 3 paid professional development days per year Laptop and phone Supportive and values-driven workplace Employee Assistance Programme Cycle to Work Scheme High street discounts via BHN Extras Up to £400 referral bonus Equality and diversity Statement Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry. How to apply. To apply for this role please submit a CV and cover letter via our application platform here. Your application should be addressed to Max Dubiel, Co Founder of Redemption Roasters. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.
Jun 24, 2026
Full time
Job Title: Head of Impact Reports to: Managing Director Location: London - King's Cross Role summary: The Head of Impact leads Redemption Roasters' mission to reduce reoffending through coffee. They are responsible for the strategy, delivery and growth of our social impact work across both the business and the Redemption Roasters Foundation. The role oversees barista training and employment support programmes for prison leavers, both in custody and in the community. They ensure impact is rigorously measured, communicated and continuously improved. The Head of Impact also leads fundraising and manages key relationships with government, charity and sector partners. Working closely with the Managing Director, and Foundation Trustees they ensure the organisation's social mission remains central to the company's growth and success. Introducing Redemption Roasters Redemption Roasters is a social business on a mission to reduce reoffending through coffee. To achieve this, we deliver barista training both in-custody and in the community, with direct routes into employment in our 12 London coffee shops and our roastery. Programme participants are matched with a caseworker to support their transition from the training room into work. To date we have directly hired over 100 participants. On average participants work at Redemption Roasters for over 400 days. Our current known reoffending rate for employed participants is 0%. There is more information on our work to reduce reoffending in our Impact Report. As a social enterprise, we think differently from other specialty coffee companies. We believe profit powers our purpose, and that by roasting, serving, and selling exceptional coffee, we are uniquely positioned to help prison leavers start a new chapter. Become our new Head of Impact Redemption Roasters is seeking a Head of Impact to lead our work to reduce reoffending. The role is responsible for the company's social mission, identifying effective and financially sustainable ways to deepen our impact through both our social enterprise and the Redemption Roasters Foundation. You will oversee training and employment support for programme participants in custody and in the community, while shaping the strategy for the Impact department and ensuring our programmes are well-run, measurable and financially disciplined. A key part of the role is strong financial leadership - managing budgets, securing funding, and ensuring the long-term sustainability of our impact work. The role would suit an experienced third sector leader with a strong track record in programme delivery and fundraising, and a passion for enabling people to succeed. The role is based at our Head Office in King's Cross, London, and is not a remote or hybrid position. Your duties will include: Overall responsibility for leading and owning the company's social impact work including the development and implementation of its budget and strategy. Lead income generation and diversification for the Impact department - including managing Ministry of Justice contracts, and identifying fundraising and contracting opportunities in the community. Monitor and review performance, flagging areas of non-performance with the Managing Director. Connect, collaborate and act as a Redemption Roasters brand ambassador with other organisations and institutions, including businesses, charities, government agencies and donors to help maintain Redemption's reputation within the Criminal Justice Sector. Report - both internally and externally - on the social impact performance. To include, but not limited to, the annual Social Impact Report. Oversee the work with our programme participants, ensuring that we deliver high quality support and outcomes. Ensure Redemption Roasters safeguarding policies and procedures are best in class, and adhered to by all staff. Work with the Redemption Roasters Foundation Board of Trustees to ensure that the charity is well governed and raises the funds it needs to deliver its strategy and maintain financial stability. Support the ongoing development of the Redemption Roasters Foundation as a relatively new charity, bringing an understanding of early-stage charity growth, governance structures, and the evolving needs of a newly established organisation. Build effective, professional working relationships with the Redemption Roasters Foundation Board of Trustees, demonstrating a clear understanding of how to partner with a governance body, balancing support, challenge, and accountability. Act as a key liaison between the Foundation and its Trustees, ensuring Trustees are equipped with timely, high-quality information to enable effective oversight and decision-making, while also holding appropriate accountability for delivering against agreed priorities. Attend and contribute to Foundation Board meetings, including preparing papers, reports, and updates, and ensuring actions are clearly tracked and delivered against. Maintain a clear and compliant separation between the Foundation and the commercial business, ensuring independence is upheld and any potential conflicts of interest are appropriately managed. The ideal candidate will demonstrate: At least 10 years' experience in the UK third sector, including senior leadership roles within charities or social enterprises. Outstanding financial management capability, including developing and managing budgets, understanding unit economics, and rigorously reporting on financial performance. This is a core requirement of the role. A strong track record of ensuring programmes are financially sustainable, with the ability to balance social outcomes with commercial discipline. Extensive experience in fundraising and service delivery within a UK-based charity or social enterprise. The ability to develop and implement strategy, and to track, monitor and report on KPIs and performance to senior stakeholders. Proven experience hiring, leading and developing high-performing, motivated teams. A clear understanding of the governance, compliance and reporting requirements of registered charities. Excellent communication and relationship-building skills, with a demonstrated ability to influence and persuade stakeholders across government, charity and business sectors. An innovative, proactive and resilient approach, with the ability to thrive in a fast-paced environment and manage shifting priorities. A genuine passion for working within the criminal justice sector and supporting people with convictions into employment. At Redemption Roasters, you will receive: Terms & Benefits Permanent contract, 40 hours per week. 28 days annual leave (including bank holidays), with 1 additional day per year for each year of service, up to 5 years. Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food. Discounts at Coal Drops Yard Annual summer and Christmas parties 3 paid professional development days per year Laptop and phone Supportive and values-driven workplace Employee Assistance Programme Cycle to Work Scheme High street discounts via BHN Extras Up to £400 referral bonus Equality and diversity Statement Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry. How to apply. To apply for this role please submit a CV and cover letter via our application platform here. Your application should be addressed to Max Dubiel, Co Founder of Redemption Roasters. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.
Sue Ross Legal are recruiting for a Multi-Track Personal Injury Fee Earner. Our client is a top 100 UK law firm with a renowned reputation; Due to a period of continued growth, the firm are actively seeking dedicated, and ambitious lawyers, (whether qualified solicitors or unqualified fee earners) to take on a varied caseload of high value serious and catastrophic injury cases from start to finish, predominantly litigated RTA based. Subject to experience, you will oversee cases valued between £25,000 and £50,000, £50,000, and £250,000, £250,000 to £1,000,000 or £1,000,000+. Duties: You will be responsible for delivering excellent client care to clients who have suffered from a traumatic and life changing event. Conduct regular technical and case reviews, providing feedback and mentoring as required. Regular communication and meetings with your client. Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel. Analysis of evidence and research of legal issues on liability, causation, and quantum. Drafting documents including statements, pleadings, and schedules of loss. Securing early interim payments and appropriate rehabilitation. Optimising your client s settlement. Ability to work with a task-based case management system to ensure regular contact is maintained with all clients, providing exceptional customer service, and managing their expectations. Raising awareness of the department and developing your professional profile. Support your Team Leader in the supervision, mentoring and development of junior members of the team as appropriate, ensuring clear objectives and KPIs are followed, performance issues are actively managed and development plans are in place in accordance with company policy. Perform to a high level in a target orientated environment. To undertake any other tasks as deemed relevant and reasonable by the business. Person Specification Qualified Solicitor or Fellow of CILEx with a minimum of 4 years post qualification experience or can demonstrate equivalent experience to charge and recover appropriate rates. Proven track record of dealing with serious injury claims; an experienced litigator with strong technical ability and practical knowledge of the court procedures. Commitment to delivering excellent client care for each of our clients. Excellent communication skills to include negotiation and objection handling. Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care. Competent working with a case management system and good knowledge of Excel and Word. Good attention to detail and strong organisational skills. Maintains a positive attitude, self-motivated and uses own initiative. Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. Your KPI s and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Although you will be handling a claimant caseload, our client will look at candidates from either claimant or defendant backgrounds. This is an excellent opportunity to join an esteemed firm that believes in staff progression, offers high levels of flexibility, and supports agile working. The organisation will offer you the following employment benefits package: 25 to 30 days holiday + bank holidays Company bonus scheme Enhanced pension scheme Permanent Health Insurance Free eye tests Enhanced adoption leave, maternity & paternity pay Reward & recognition long service, prize draw, incentives Life insurance Free parking (if/when in office) For more information about the above vacancy or for a confidential chat about our other vacancies throughout Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, the Northwest, and the Northeast, please send your details to us and one of our dedicated legal consultants will contact you. Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Jun 24, 2026
Full time
Sue Ross Legal are recruiting for a Multi-Track Personal Injury Fee Earner. Our client is a top 100 UK law firm with a renowned reputation; Due to a period of continued growth, the firm are actively seeking dedicated, and ambitious lawyers, (whether qualified solicitors or unqualified fee earners) to take on a varied caseload of high value serious and catastrophic injury cases from start to finish, predominantly litigated RTA based. Subject to experience, you will oversee cases valued between £25,000 and £50,000, £50,000, and £250,000, £250,000 to £1,000,000 or £1,000,000+. Duties: You will be responsible for delivering excellent client care to clients who have suffered from a traumatic and life changing event. Conduct regular technical and case reviews, providing feedback and mentoring as required. Regular communication and meetings with your client. Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel. Analysis of evidence and research of legal issues on liability, causation, and quantum. Drafting documents including statements, pleadings, and schedules of loss. Securing early interim payments and appropriate rehabilitation. Optimising your client s settlement. Ability to work with a task-based case management system to ensure regular contact is maintained with all clients, providing exceptional customer service, and managing their expectations. Raising awareness of the department and developing your professional profile. Support your Team Leader in the supervision, mentoring and development of junior members of the team as appropriate, ensuring clear objectives and KPIs are followed, performance issues are actively managed and development plans are in place in accordance with company policy. Perform to a high level in a target orientated environment. To undertake any other tasks as deemed relevant and reasonable by the business. Person Specification Qualified Solicitor or Fellow of CILEx with a minimum of 4 years post qualification experience or can demonstrate equivalent experience to charge and recover appropriate rates. Proven track record of dealing with serious injury claims; an experienced litigator with strong technical ability and practical knowledge of the court procedures. Commitment to delivering excellent client care for each of our clients. Excellent communication skills to include negotiation and objection handling. Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care. Competent working with a case management system and good knowledge of Excel and Word. Good attention to detail and strong organisational skills. Maintains a positive attitude, self-motivated and uses own initiative. Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. Your KPI s and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Although you will be handling a claimant caseload, our client will look at candidates from either claimant or defendant backgrounds. This is an excellent opportunity to join an esteemed firm that believes in staff progression, offers high levels of flexibility, and supports agile working. The organisation will offer you the following employment benefits package: 25 to 30 days holiday + bank holidays Company bonus scheme Enhanced pension scheme Permanent Health Insurance Free eye tests Enhanced adoption leave, maternity & paternity pay Reward & recognition long service, prize draw, incentives Life insurance Free parking (if/when in office) For more information about the above vacancy or for a confidential chat about our other vacancies throughout Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, the Northwest, and the Northeast, please send your details to us and one of our dedicated legal consultants will contact you. Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression
Jun 24, 2026
Full time
A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression
Senior Project Manager (Cloud Infrastructure) Contract (Apply online only)/day UK based A global telecommunications business is looking for a Senior Project Manager to join their Cloud Delivery Practice on a 3-month contract. This is a multi-project delivery role covering cloud infrastructure, data centre relocations, and Azure migrations across a portfolio of enterprise clients. If you're a senior PM with a strong track record in infrastructure delivery and the ability to manage several concurrent, complex workstreams, this is worth a look. The Role Managing multiple concurrent projects across cloud infrastructure and data centre technologies, including Azure migrations, data centre relocations, and data migration initiatives Delivering primarily waterfall-based projects with increasing agile requirements across the portfolio Engaging with senior stakeholders across multiple customer environments, including external escalation management Rapid context switching across concurrent projects for different clients and business areas Maintaining strong governance, reporting, and escalation frameworks throughout delivery Working alongside other PMs within the same client environments, managing distinct stakeholder groups or business sections Reporting directly to the Cloud Delivery Team Leader and contributing to the wider delivery portfolio What We're Looking For Proven experience managing multiple concurrent projects in cloud infrastructure, data centre, or network technology environments Hands-on delivery experience with Azure, AWS, and on-premises to Azure migrations Strong waterfall methodology background as the primary delivery method; agile capability as secondary PMP, APM, or MSP (or equivalent) certification Demonstrated ability to manage complex senior stakeholders across multiple concurrent client environments Strong commercial acumen with experience in financial management and project governance Nice to have: Familiarity with Fortinet, IBM, or HPE platforms ITIL certification Active SC clearance would be great! What's On Offer (Apply online only) per day (inside IR35 status) 3-month contract with a potential to extend Primarily remote working with occasional London office and client site attendance (a few times per month) Delivery exposure across a multi-cloud, multi-client enterprise portfolio with a globally recognised brand To apply , send your CV or reach out directly for a conversation before the role is filled.
Jun 24, 2026
Contractor
Senior Project Manager (Cloud Infrastructure) Contract (Apply online only)/day UK based A global telecommunications business is looking for a Senior Project Manager to join their Cloud Delivery Practice on a 3-month contract. This is a multi-project delivery role covering cloud infrastructure, data centre relocations, and Azure migrations across a portfolio of enterprise clients. If you're a senior PM with a strong track record in infrastructure delivery and the ability to manage several concurrent, complex workstreams, this is worth a look. The Role Managing multiple concurrent projects across cloud infrastructure and data centre technologies, including Azure migrations, data centre relocations, and data migration initiatives Delivering primarily waterfall-based projects with increasing agile requirements across the portfolio Engaging with senior stakeholders across multiple customer environments, including external escalation management Rapid context switching across concurrent projects for different clients and business areas Maintaining strong governance, reporting, and escalation frameworks throughout delivery Working alongside other PMs within the same client environments, managing distinct stakeholder groups or business sections Reporting directly to the Cloud Delivery Team Leader and contributing to the wider delivery portfolio What We're Looking For Proven experience managing multiple concurrent projects in cloud infrastructure, data centre, or network technology environments Hands-on delivery experience with Azure, AWS, and on-premises to Azure migrations Strong waterfall methodology background as the primary delivery method; agile capability as secondary PMP, APM, or MSP (or equivalent) certification Demonstrated ability to manage complex senior stakeholders across multiple concurrent client environments Strong commercial acumen with experience in financial management and project governance Nice to have: Familiarity with Fortinet, IBM, or HPE platforms ITIL certification Active SC clearance would be great! What's On Offer (Apply online only) per day (inside IR35 status) 3-month contract with a potential to extend Primarily remote working with occasional London office and client site attendance (a few times per month) Delivery exposure across a multi-cloud, multi-client enterprise portfolio with a globally recognised brand To apply , send your CV or reach out directly for a conversation before the role is filled.
Quality Control Manager Permanent Position Excellent Salary My client are a precision manufacturing business, based in Birmingham, specialising in machining and assembly of high value low volume components. Role Overview The Quality Control Manager leads the strategic and operational performance of the Quality Control function. The role ensures delivery of business objectives, key performance indicators (KPIs), and compliance with customer, regulatory, and accreditation requirements. This position is responsible for the effective operation of all Quality Control activities, supporting high product quality and overall business performance. The Quality Control Manager is expected to act with integrity, uphold company policies, and represent the company professionally. Key Responsibilities Serve as a senior member of the quality team and contribute to business strategy and planning. Develop and implement departmental strategy aligned with business and customer requirements. Lead quality inspection, metrology and quality engineering teams to ensure adequate resources and strong operational support. Own the Cost of Quality metric, driving actions to reduce quality-related costs. Lead the internal NCR process and associated KPIs to support continuous improvement. Use problem-solving skills to coach teams and drive conformance across the business and supply chain. Establish and maintain local Quality SOPs aligned with business strategy. Provide leadership, set goals, and monitor team performance. Act as the primary point of contact for all Quality Control matters, internally and externally. Maintain and improve operational performance in line with regulatory, customer, and company standards. Ensure compliance with SOPs and Health & Safety policies. Prepare, review, and approve Quality Inspection Plans. Manage quality inspection and product release processes for incoming, in-process, and finished products. Lead the implementation of PPAP and FAIR processes. Support customer and regulatory audits and ensure timely corrective actions. Manage departmental budget, ensuring efficiency and cost control. Oversee Quality Control resource planning and team development. Coach, mentor, and develop direct reports. Participate in cross-functional teams as required. Foster strong communication and relationships with internal and external stakeholders. Skills & Experience Proven success in a senior quality role within manufacturing. Strong background in manufacturing, operations, engineering, and supply chain. Demonstrated ability to manage and develop large teams. Degree or equivalent in engineering or manufacturing discipline. Relevant quality qualifications. Experience in a results-driven environment with strong process management and innovative thinking. Experience working in global manufacturing or technology businesses, with both strategic and operational responsibilities. Strong root-cause analysis and corrective action expertise. Experience with APQP, PPAP, FAIR, FMEA, 8D, A3, and related quality tools. Knowledge of Nuclear/Marine Defence industries (desirable). Experience leading change and delivering measurable improvements. Familiarity with Defence standards and accreditations (desirable). Experience with Lean manufacturing tools and techniques. Strong computer literacy (Word, Excel, PowerPoint). Personal Characteristics Results driven, confident, and persistent. Collaborative and effective team player. Positive, proactive attitude. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Strong interpersonal, influencing, and leadership abilities. High integrity and commitment to responsible business practices. Strategic thinker with strong problem solving skills. Strong business acumen with the ability to interpret data and make informed decisions. Customer focused with the ability to build strong relationships. Able to quickly understand challenges and opportunities and deliver both short and long term improvements Benefits 9% matched pension 25 days plus bank holidays annual leave Health care scheme Working hours (flexibility around this) 7.30am - 4pm Monday - Thursday 7.30am - 1.30pm Friday
Jun 24, 2026
Full time
Quality Control Manager Permanent Position Excellent Salary My client are a precision manufacturing business, based in Birmingham, specialising in machining and assembly of high value low volume components. Role Overview The Quality Control Manager leads the strategic and operational performance of the Quality Control function. The role ensures delivery of business objectives, key performance indicators (KPIs), and compliance with customer, regulatory, and accreditation requirements. This position is responsible for the effective operation of all Quality Control activities, supporting high product quality and overall business performance. The Quality Control Manager is expected to act with integrity, uphold company policies, and represent the company professionally. Key Responsibilities Serve as a senior member of the quality team and contribute to business strategy and planning. Develop and implement departmental strategy aligned with business and customer requirements. Lead quality inspection, metrology and quality engineering teams to ensure adequate resources and strong operational support. Own the Cost of Quality metric, driving actions to reduce quality-related costs. Lead the internal NCR process and associated KPIs to support continuous improvement. Use problem-solving skills to coach teams and drive conformance across the business and supply chain. Establish and maintain local Quality SOPs aligned with business strategy. Provide leadership, set goals, and monitor team performance. Act as the primary point of contact for all Quality Control matters, internally and externally. Maintain and improve operational performance in line with regulatory, customer, and company standards. Ensure compliance with SOPs and Health & Safety policies. Prepare, review, and approve Quality Inspection Plans. Manage quality inspection and product release processes for incoming, in-process, and finished products. Lead the implementation of PPAP and FAIR processes. Support customer and regulatory audits and ensure timely corrective actions. Manage departmental budget, ensuring efficiency and cost control. Oversee Quality Control resource planning and team development. Coach, mentor, and develop direct reports. Participate in cross-functional teams as required. Foster strong communication and relationships with internal and external stakeholders. Skills & Experience Proven success in a senior quality role within manufacturing. Strong background in manufacturing, operations, engineering, and supply chain. Demonstrated ability to manage and develop large teams. Degree or equivalent in engineering or manufacturing discipline. Relevant quality qualifications. Experience in a results-driven environment with strong process management and innovative thinking. Experience working in global manufacturing or technology businesses, with both strategic and operational responsibilities. Strong root-cause analysis and corrective action expertise. Experience with APQP, PPAP, FAIR, FMEA, 8D, A3, and related quality tools. Knowledge of Nuclear/Marine Defence industries (desirable). Experience leading change and delivering measurable improvements. Familiarity with Defence standards and accreditations (desirable). Experience with Lean manufacturing tools and techniques. Strong computer literacy (Word, Excel, PowerPoint). Personal Characteristics Results driven, confident, and persistent. Collaborative and effective team player. Positive, proactive attitude. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Strong interpersonal, influencing, and leadership abilities. High integrity and commitment to responsible business practices. Strategic thinker with strong problem solving skills. Strong business acumen with the ability to interpret data and make informed decisions. Customer focused with the ability to build strong relationships. Able to quickly understand challenges and opportunities and deliver both short and long term improvements Benefits 9% matched pension 25 days plus bank holidays annual leave Health care scheme Working hours (flexibility around this) 7.30am - 4pm Monday - Thursday 7.30am - 1.30pm Friday
Bar Manager, Public House - London We're looking for a hands-on Group Bars Manager to lead and develop our bar operations across multiple venues. Reporting to the Operations Manager, you'll be a visible presence on the floor, supporting teams during service, coaching staff in real time, and ensuring exceptional standards in beer, spirits, cocktails, and guest experience across the group. This is a role for someone who leads by example, thrives in a busy hospitality environment, and is passionate about developing people, driving consistency, and continuously improving service standards. Salary - Base salary 45,000 per annum + service charge What's in it for you as a Group Bar Manager: 50% off food and drink in our pubs for a table of up to 4 people. Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more. 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health. Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us! Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. What you'll be doing as a Group Bar Manager: Maintain a regular on-site presence across all venues, actively supporting teams and leading service from the floor. Deliver hands-on training, coaching, and beverage education to develop team knowledge and performance. Drive consistency in drink quality, presentation, service standards, and guest experience across all venues. Lead the development of our beer, spirits, cocktail, and food pairing offerings in collaboration with venue teams and suppliers. Oversee stock control, inventory management, wastage reduction, and operational compliance. Support recruitment, performance management, and the ongoing development of bar teams throughout the group. About you, our new Group Bar Manager: Proven experience as a bar manager looking after multiple sites in a high-end high-volume venue. Advantageous if you have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same. to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Jun 24, 2026
Full time
Bar Manager, Public House - London We're looking for a hands-on Group Bars Manager to lead and develop our bar operations across multiple venues. Reporting to the Operations Manager, you'll be a visible presence on the floor, supporting teams during service, coaching staff in real time, and ensuring exceptional standards in beer, spirits, cocktails, and guest experience across the group. This is a role for someone who leads by example, thrives in a busy hospitality environment, and is passionate about developing people, driving consistency, and continuously improving service standards. Salary - Base salary 45,000 per annum + service charge What's in it for you as a Group Bar Manager: 50% off food and drink in our pubs for a table of up to 4 people. Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more. 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health. Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us! Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. What you'll be doing as a Group Bar Manager: Maintain a regular on-site presence across all venues, actively supporting teams and leading service from the floor. Deliver hands-on training, coaching, and beverage education to develop team knowledge and performance. Drive consistency in drink quality, presentation, service standards, and guest experience across all venues. Lead the development of our beer, spirits, cocktail, and food pairing offerings in collaboration with venue teams and suppliers. Oversee stock control, inventory management, wastage reduction, and operational compliance. Support recruitment, performance management, and the ongoing development of bar teams throughout the group. About you, our new Group Bar Manager: Proven experience as a bar manager looking after multiple sites in a high-end high-volume venue. Advantageous if you have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same. to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
IFA/Wealth Planning Administrator Transferable experience from other areas of Administration or financial services welcome Up to £38,000 + 12% Bonus - DOE London, City (near Cannon Street) 2 days hybrid after probation Looking to build a career in Wealth Planning? Do you already have experience within financial services and want to move into a financial planning/ IFA environment? Do you have experience within Administration and customer services and would love to build a long term career within Wealth planning. Do you thrive in a busy, social environment, that offers opportunity to work effectively alone and as part of a thriving team. This is a fantastic opportunity to join a highly respected, Chartered financial planning firm that offers outstanding training, mentoring and clear progression pathways, as well as a fantastic social, family feel atmosphere. About the Company This is a well-established, award winning, forward-thinking financial planning business - providing holistic advice across pensions, investments, mortgages, protection and estate planning. They are a growing team of around 100 people, known for their supportive, social culture, excellent staff retention and robust processes and management. We've placed multiple candidates into this business over the years, and they are still there today, progressing, thriving and feeling genuinely supported. That consistency speaks volumes about how the firm looks after its team. The company is built on strong values, with a real focus on supporting and bringing out the best in their people and helping them build long-term careers within financial planning. The Role You'll join the Client Service Team, playing a key role in supporting advisers and delivering high-quality service to clients. This is a varied and structured position where you'll be involved in the full client journey, not just administrative tasks. You'll be trusted to manage your own workflow while working closely with colleagues across the business. Producing portfolio reports and pre-meeting documentation Reviewing and correcting client cash accounts Submitting and implementing new business Supporting advisers and paraplanners with client administration Maintaining accurate client records using systems such as Intelliflo and Concert Hub Managing your own workload to meet service level expectations Escalating any issues that may impact delivery to your Team Leader Collaborating with colleagues across the business to ensure a seamless client experience Supporting wider business activities where required What They're Looking For Experience within financial services (wealth, pensions, providers, mortgages, accountancy or similar)is desirable A genuine interest in moving into wealth planning Strong organisation and attention to detail A proactive and team-focused approach Ability to manage your own workload Ideally studying towards the Diploma in Financial Planning, or keen to start Salary & Benefits £34,000 - £38,000 salary depending on experience Discretionary bonus up to 12% per annum (subject to KPIs) 32 days annual leave including bank holidays Option to buy and sell holiday 10 days paid sick leave per year (subject to terms) 2 emergency days per year Hybrid working, 2 days from home after probation Flexible hours scheme Company pension with employer matching up to 5% Private medical insurance Income protection insurance Death in service life assurance Rail season ticket loan Vivup employee benefits platform Green Commute Initiative Regular team incentives and social events Progression This is a business that genuinely invests in its people. There are clear progression routes within the Client Services team, as well as opportunities to move into paraplanning and beyond over time. After an initial couple of years in this role - they have various career development pathways you can look at. You'll be supported with exams and development, giving you everything you need to build a successful long-term career in wealth planning. If you're looking to transition into wealth planning within a supportive, well-structured firm that will invest in your development, this is a fantastic opportunity to explore.
Jun 24, 2026
Full time
IFA/Wealth Planning Administrator Transferable experience from other areas of Administration or financial services welcome Up to £38,000 + 12% Bonus - DOE London, City (near Cannon Street) 2 days hybrid after probation Looking to build a career in Wealth Planning? Do you already have experience within financial services and want to move into a financial planning/ IFA environment? Do you have experience within Administration and customer services and would love to build a long term career within Wealth planning. Do you thrive in a busy, social environment, that offers opportunity to work effectively alone and as part of a thriving team. This is a fantastic opportunity to join a highly respected, Chartered financial planning firm that offers outstanding training, mentoring and clear progression pathways, as well as a fantastic social, family feel atmosphere. About the Company This is a well-established, award winning, forward-thinking financial planning business - providing holistic advice across pensions, investments, mortgages, protection and estate planning. They are a growing team of around 100 people, known for their supportive, social culture, excellent staff retention and robust processes and management. We've placed multiple candidates into this business over the years, and they are still there today, progressing, thriving and feeling genuinely supported. That consistency speaks volumes about how the firm looks after its team. The company is built on strong values, with a real focus on supporting and bringing out the best in their people and helping them build long-term careers within financial planning. The Role You'll join the Client Service Team, playing a key role in supporting advisers and delivering high-quality service to clients. This is a varied and structured position where you'll be involved in the full client journey, not just administrative tasks. You'll be trusted to manage your own workflow while working closely with colleagues across the business. Producing portfolio reports and pre-meeting documentation Reviewing and correcting client cash accounts Submitting and implementing new business Supporting advisers and paraplanners with client administration Maintaining accurate client records using systems such as Intelliflo and Concert Hub Managing your own workload to meet service level expectations Escalating any issues that may impact delivery to your Team Leader Collaborating with colleagues across the business to ensure a seamless client experience Supporting wider business activities where required What They're Looking For Experience within financial services (wealth, pensions, providers, mortgages, accountancy or similar)is desirable A genuine interest in moving into wealth planning Strong organisation and attention to detail A proactive and team-focused approach Ability to manage your own workload Ideally studying towards the Diploma in Financial Planning, or keen to start Salary & Benefits £34,000 - £38,000 salary depending on experience Discretionary bonus up to 12% per annum (subject to KPIs) 32 days annual leave including bank holidays Option to buy and sell holiday 10 days paid sick leave per year (subject to terms) 2 emergency days per year Hybrid working, 2 days from home after probation Flexible hours scheme Company pension with employer matching up to 5% Private medical insurance Income protection insurance Death in service life assurance Rail season ticket loan Vivup employee benefits platform Green Commute Initiative Regular team incentives and social events Progression This is a business that genuinely invests in its people. There are clear progression routes within the Client Services team, as well as opportunities to move into paraplanning and beyond over time. After an initial couple of years in this role - they have various career development pathways you can look at. You'll be supported with exams and development, giving you everything you need to build a successful long-term career in wealth planning. If you're looking to transition into wealth planning within a supportive, well-structured firm that will invest in your development, this is a fantastic opportunity to explore.
About us Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0-11, helping to keep community pools open and thriving. We're proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues. The Role We're looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit. You'll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience. What You'll Do Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported. Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment. Communicate confidently with existing and new customers, always delivering on-site resolution to their queries and needs Be a pioneer for the brand with a clear passion for its aims and values Support all attendees at site with efficient and effective first aid response in appropriate situations Provide poolside supervisory duties during the operating of lessons Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery Attend training and team meetings to stay current and continuously improve. If you are located close to other swim! venues there is an opportunity to work across multiple locations. About you A friendly, engaging personality with great communication skills. Passion for swimming, sport and inspiring young people. Friendly, confident communicator who connects easily with children and parents. Strong focus on quality, safety, and consistency in every customer visit. Positive attitude, reliability, and genuine care for every swimmer's journey. Flexibility to work evenings and weekends. Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth Qualifications & Experience Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards. Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ) First Aids Qualifications and/or experience Experience working with children in a leisure environment. Full training and qualifications can be provided for the right people; we recruit on character and potential. Why Join Us Competitive pay and guaranteed hours. Supportive, values driven environment. Access to ongoing training and development from industry leaders. Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Jun 24, 2026
Full time
About us Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0-11, helping to keep community pools open and thriving. We're proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues. The Role We're looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit. You'll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience. What You'll Do Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported. Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment. Communicate confidently with existing and new customers, always delivering on-site resolution to their queries and needs Be a pioneer for the brand with a clear passion for its aims and values Support all attendees at site with efficient and effective first aid response in appropriate situations Provide poolside supervisory duties during the operating of lessons Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery Attend training and team meetings to stay current and continuously improve. If you are located close to other swim! venues there is an opportunity to work across multiple locations. About you A friendly, engaging personality with great communication skills. Passion for swimming, sport and inspiring young people. Friendly, confident communicator who connects easily with children and parents. Strong focus on quality, safety, and consistency in every customer visit. Positive attitude, reliability, and genuine care for every swimmer's journey. Flexibility to work evenings and weekends. Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth Qualifications & Experience Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards. Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ) First Aids Qualifications and/or experience Experience working with children in a leisure environment. Full training and qualifications can be provided for the right people; we recruit on character and potential. Why Join Us Competitive pay and guaranteed hours. Supportive, values driven environment. Access to ongoing training and development from industry leaders. Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Trainee Recruitment Consultant Thinking about a future in recruitment? Or already working in sales and feeling overlooked, underpaid, or ready for a new challenge? With over 30,000 recruitment agencies in the UK, Oyster stands out for one simple reason: we grow our own talent. We re hiring for our June Academy, where you ll start your journey as a Trainee Recruitment Consultant and be given everything you need to build a successful, long-term career in recruitment. Why Start Your Recruitment Career at Oyster? Most of our senior leaders started exactly where you are now as trainees. In fact: All of our top performers this year began as trainees Four of them joined Oyster within the last three years When we say progression is real here, we can prove it If you re ambitious, resilient, and motivated by achievement, Oyster is a place where effort is recognised and rewarded. What We Offer Salary: £25,000-£29,000 Commission & Earnings: Market-leading commission structure with realistic earning potential of: £35,000 YEAR 1 £70,000 YEAR 2 £100,000 YEAR 3 Structured Training & Development: A comprehensive Academy programme designed to teach you the fundamentals of recruitment and sales Ongoing coaching, mentorship, and on-the-job learning No prior recruitment experience needed just drive, resilience, and a willingness to learn Clear Career Progression: A transparent career path from day one Opportunities to progress Performance-based promotions with clear targets, not time served Incentives & Rewards: Performance-based incentives including LUNCH CLUBS, REWARD DAYS, HOLIDAYS Recognition for top performers across the business Work Environment: A supportive, high-energy, sales-driven culture Collaborative teams who genuinely want you to succeed ON SITE Your Role as a Trainee Recruitment Consultant As a Trainee Recruitment Consultant at Oyster, you ll be trained to: Identify and engage candidates using a variety of recruitment and sales techniques Develop strong relationships with candidates and clients alike Learn your specialist market and provide insight-driven advice Work towards clear objectives within a fast-paced, sales-focused environment Recruitment is a results-driven role if you enjoy targets, competition, and learning about people, you ll fit right in. Who We re Looking For We re not looking for a perfect CV we re looking for the right attitude. You ll thrive at Oyster if you re: Hungry and driven with a strong desire to succeed Ambitious and goal-oriented, motivated by progression and earning potential A confident communicator, both verbally and in writing Resilient and adaptable, able to learn from setbacks and keep pushing forward Experience in sales, customer service, or target-driven roles is helpful but not essential. Ready to Start? Interviews begin: May Start date: 15th June Location: Fitzrovia/Soho London Join Oyster and be part of a business that invests in you, values your effort, and gives you a real opportunity to build a career not just a job. Your future starts here.
Jun 24, 2026
Full time
Trainee Recruitment Consultant Thinking about a future in recruitment? Or already working in sales and feeling overlooked, underpaid, or ready for a new challenge? With over 30,000 recruitment agencies in the UK, Oyster stands out for one simple reason: we grow our own talent. We re hiring for our June Academy, where you ll start your journey as a Trainee Recruitment Consultant and be given everything you need to build a successful, long-term career in recruitment. Why Start Your Recruitment Career at Oyster? Most of our senior leaders started exactly where you are now as trainees. In fact: All of our top performers this year began as trainees Four of them joined Oyster within the last three years When we say progression is real here, we can prove it If you re ambitious, resilient, and motivated by achievement, Oyster is a place where effort is recognised and rewarded. What We Offer Salary: £25,000-£29,000 Commission & Earnings: Market-leading commission structure with realistic earning potential of: £35,000 YEAR 1 £70,000 YEAR 2 £100,000 YEAR 3 Structured Training & Development: A comprehensive Academy programme designed to teach you the fundamentals of recruitment and sales Ongoing coaching, mentorship, and on-the-job learning No prior recruitment experience needed just drive, resilience, and a willingness to learn Clear Career Progression: A transparent career path from day one Opportunities to progress Performance-based promotions with clear targets, not time served Incentives & Rewards: Performance-based incentives including LUNCH CLUBS, REWARD DAYS, HOLIDAYS Recognition for top performers across the business Work Environment: A supportive, high-energy, sales-driven culture Collaborative teams who genuinely want you to succeed ON SITE Your Role as a Trainee Recruitment Consultant As a Trainee Recruitment Consultant at Oyster, you ll be trained to: Identify and engage candidates using a variety of recruitment and sales techniques Develop strong relationships with candidates and clients alike Learn your specialist market and provide insight-driven advice Work towards clear objectives within a fast-paced, sales-focused environment Recruitment is a results-driven role if you enjoy targets, competition, and learning about people, you ll fit right in. Who We re Looking For We re not looking for a perfect CV we re looking for the right attitude. You ll thrive at Oyster if you re: Hungry and driven with a strong desire to succeed Ambitious and goal-oriented, motivated by progression and earning potential A confident communicator, both verbally and in writing Resilient and adaptable, able to learn from setbacks and keep pushing forward Experience in sales, customer service, or target-driven roles is helpful but not essential. Ready to Start? Interviews begin: May Start date: 15th June Location: Fitzrovia/Soho London Join Oyster and be part of a business that invests in you, values your effort, and gives you a real opportunity to build a career not just a job. Your future starts here.
The role We are looking for passionate people with a background in an environmental science, sustainability or planning and want the opportunity to help shape the future of Wales, to join our Development Planning Advice Service. The Service is responsible for influencing both strategic land use plans and projects seeking planning consent. The work is varied, rewarding, and provides the real opportunity to influence sustainable development in Wales. This role is flexible across North Wales but regular attendance at our Bangor office is expected. As a member of our "Once for Wales" development planning Service, you will engage directly with Planning Authorities and developers on a wide variety of proposals including, energy, transport, housing, economic regeneration, tourism and agriculture. You will collaborate with technical experts across NRW to create and provide accurate, robust and influential advice on a wide range of topics including conservation sites, European Protected Species, flood risk, water quality, air quality, contaminated land, and landscape. We're looking for a collaborative individual with strong organisation and communication skills and a keen interest in environmental protection and planning. Whether you're looking to build experience in a meaningful and influential sector, or play a part in environmental protection through the planning system, this role offers professional development in the environmental and planning sector, contributing to improving the economic, social, environmental and cultural well being of Wales. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment, however regular attendance at the Bangor office is required . Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Bryn Jones at Interviews will be face to face 03/08/2026 (details of location will be shared in advance). What you will do Produce advice to Local Development Plans, including advice on their Strategic Environmental Assessment (with senior support where necessary) ensuring the advice is robust, evidence based and delivered to deadline. Produce advice to preapplication enquiries, development management consultations, Developments of National Significance and Nationally Significant Infrastructure Projects (with senior support where necessary) ensuring NRW advice is robust, evidence based and delivered to deadline. Preparation of information in relation to challenges against NRW development planning advice, including attendance at Appeals and Inquiries. Develop and maintain effective customer relationships (internal and external) and ensure a good understanding of customer needs. Identify opportunities to influence local Development projects and plans at the earliest opportunity. Maintain auditable records of actions and outcomes to justify and demonstrate that all legal and procedural requirements have been met. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.Experience in development planning processes or environmental management and legislation working with the development sector. Experience of contributing to, applying and/or reviewing environmental impact assessments. Able to communicate effectively with Local Planning Authorities, business and the public, explaining complex issues and gaining support by influencing. Strong and effective self-management and organisational skills. Able to analyse complex information and situations, solve problems and make sound judgements. Able to work well as part of a team and lead virtual task groups. Welsh Language level requirements Essential: Level A2 - Elementary Level Desirable: Level B2 - Upper Intermediate Please note If you do not meet the essential Welsh language level requirements for this role your application will not be shortlisted. If you meet the essential but not the desired Welsh language level, if successful, you would be expected to develop this skill whilst in the role. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , GRJ, GGL
Jun 24, 2026
Full time
The role We are looking for passionate people with a background in an environmental science, sustainability or planning and want the opportunity to help shape the future of Wales, to join our Development Planning Advice Service. The Service is responsible for influencing both strategic land use plans and projects seeking planning consent. The work is varied, rewarding, and provides the real opportunity to influence sustainable development in Wales. This role is flexible across North Wales but regular attendance at our Bangor office is expected. As a member of our "Once for Wales" development planning Service, you will engage directly with Planning Authorities and developers on a wide variety of proposals including, energy, transport, housing, economic regeneration, tourism and agriculture. You will collaborate with technical experts across NRW to create and provide accurate, robust and influential advice on a wide range of topics including conservation sites, European Protected Species, flood risk, water quality, air quality, contaminated land, and landscape. We're looking for a collaborative individual with strong organisation and communication skills and a keen interest in environmental protection and planning. Whether you're looking to build experience in a meaningful and influential sector, or play a part in environmental protection through the planning system, this role offers professional development in the environmental and planning sector, contributing to improving the economic, social, environmental and cultural well being of Wales. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment, however regular attendance at the Bangor office is required . Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Bryn Jones at Interviews will be face to face 03/08/2026 (details of location will be shared in advance). What you will do Produce advice to Local Development Plans, including advice on their Strategic Environmental Assessment (with senior support where necessary) ensuring the advice is robust, evidence based and delivered to deadline. Produce advice to preapplication enquiries, development management consultations, Developments of National Significance and Nationally Significant Infrastructure Projects (with senior support where necessary) ensuring NRW advice is robust, evidence based and delivered to deadline. Preparation of information in relation to challenges against NRW development planning advice, including attendance at Appeals and Inquiries. Develop and maintain effective customer relationships (internal and external) and ensure a good understanding of customer needs. Identify opportunities to influence local Development projects and plans at the earliest opportunity. Maintain auditable records of actions and outcomes to justify and demonstrate that all legal and procedural requirements have been met. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.Experience in development planning processes or environmental management and legislation working with the development sector. Experience of contributing to, applying and/or reviewing environmental impact assessments. Able to communicate effectively with Local Planning Authorities, business and the public, explaining complex issues and gaining support by influencing. Strong and effective self-management and organisational skills. Able to analyse complex information and situations, solve problems and make sound judgements. Able to work well as part of a team and lead virtual task groups. Welsh Language level requirements Essential: Level A2 - Elementary Level Desirable: Level B2 - Upper Intermediate Please note If you do not meet the essential Welsh language level requirements for this role your application will not be shortlisted. If you meet the essential but not the desired Welsh language level, if successful, you would be expected to develop this skill whilst in the role. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , GRJ, GGL
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Title: Customer Service Exec Region: Oxfordshire - OX29 Salary: £28k + Bens + Training + Prospects Location: Cassington Work Environment: • Office based • Working hours: Monday to Friday 07.30 to 16.30 plus one in 6 Saturday on a rota basis) 07.00 to 12.00 • PPE requirements in operational areas Reporting to: Customer Service Team Leader About the Company: With over 50 years of experience, our client is an ever evolving & expanding specialist logistics company. They are investing in people, driving a greener future, and looking for motivated individuals to join them on the journey. Summary: To deliver a reliable, high-quality customer service experience by handling calls, emails, and customer queries efficiently, resolving issues with confidence, and maintaining strong relationships with customers and internal teams. • Handling customer enquiries via phone and email. • Managing customer requests, queries and complaints. • Providing clear and confident responses to customers. • Working closely with internal teams and departments to resolve issues. • Maintaining accurate records and communication. • Managing order processing, payments, documentation and ensuring compliance with relevant regulations. • Be willing to learn and provide weighbridge cover as part of the wider team (full training provided). Essential requirements • Minimum 1 year experience in a customer service role. • Experience in at least one of the following: Office-based customer service environment, Call centre / high-volume phone-based role, Customer-facing role involving regular phone and email communication. • Experience handling customer queries, complaints, or service issues. • Confident using the telephone as a main communication tool. • Basic computer literacy (Outlook and Microsoft Office). • Someone reliable, proactive and able to work independently. Desirable • Experience using a CRM system. • Knowledge of Oxfordshire area. • Experience working in an office-based environment. Ideal candidate? • You are confident dealing with customers, even in challenging situations. • You take ownership, solve problems and manage your time independently to stay productive. • You stay organised and maintain strong attention to detail when handling multiple tasks. • You are quick to learn new systems and adapt to changes. • You are reliable, communicate clearly and are a strong team player. Benefits: - Generous holiday entitlement 24 days + Bank Holidays - Company pension scheme - Employee Assistance Programme - Full PPE & uniform supplied - Cycle to work scheme - Free flu jabs - On-site parking This really is a fabulous opportunity, we look forward to your application.
Jun 24, 2026
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Title: Customer Service Exec Region: Oxfordshire - OX29 Salary: £28k + Bens + Training + Prospects Location: Cassington Work Environment: • Office based • Working hours: Monday to Friday 07.30 to 16.30 plus one in 6 Saturday on a rota basis) 07.00 to 12.00 • PPE requirements in operational areas Reporting to: Customer Service Team Leader About the Company: With over 50 years of experience, our client is an ever evolving & expanding specialist logistics company. They are investing in people, driving a greener future, and looking for motivated individuals to join them on the journey. Summary: To deliver a reliable, high-quality customer service experience by handling calls, emails, and customer queries efficiently, resolving issues with confidence, and maintaining strong relationships with customers and internal teams. • Handling customer enquiries via phone and email. • Managing customer requests, queries and complaints. • Providing clear and confident responses to customers. • Working closely with internal teams and departments to resolve issues. • Maintaining accurate records and communication. • Managing order processing, payments, documentation and ensuring compliance with relevant regulations. • Be willing to learn and provide weighbridge cover as part of the wider team (full training provided). Essential requirements • Minimum 1 year experience in a customer service role. • Experience in at least one of the following: Office-based customer service environment, Call centre / high-volume phone-based role, Customer-facing role involving regular phone and email communication. • Experience handling customer queries, complaints, or service issues. • Confident using the telephone as a main communication tool. • Basic computer literacy (Outlook and Microsoft Office). • Someone reliable, proactive and able to work independently. Desirable • Experience using a CRM system. • Knowledge of Oxfordshire area. • Experience working in an office-based environment. Ideal candidate? • You are confident dealing with customers, even in challenging situations. • You take ownership, solve problems and manage your time independently to stay productive. • You stay organised and maintain strong attention to detail when handling multiple tasks. • You are quick to learn new systems and adapt to changes. • You are reliable, communicate clearly and are a strong team player. Benefits: - Generous holiday entitlement 24 days + Bank Holidays - Company pension scheme - Employee Assistance Programme - Full PPE & uniform supplied - Cycle to work scheme - Free flu jabs - On-site parking This really is a fabulous opportunity, we look forward to your application.
My leading client has an immediate role for an experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 ( Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack , alongside proven experience managing incidents across complex, integrated enterprise platforms. Are you calm under pressure, decisive in critical moments, and confident managing incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 F&O and CE platforms, ensuring minimal disruption to both business operations and patient-facing services. Key Responsibilities Own and manage the full incident lifecycle across all priority levels Act as the primary escalation point for incidents impacting D365 F&O and CE systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 and Microsoft ecosystem Provide clear, structured communication to stakeholders, including senior leadership Collaborate across technology and healthcare teams to embed best practices About You You are a confident and proactive professional who thrives in high-pressure environments, with deep expertise across D365 and the wider Microsoft stack. Strong stakeholder management skills with the ability to engage at all levels Calm, methodical, and solutions-focused under pressure Highly organised with excellent prioritisation and coordination skills Strong analytical and problem-solving mindset Essential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including: Azure services and cloud infrastructure Power Platform (Power Apps, Power Automate, Power BI) Microsoft 365 and integrated services Experience operating within healthcare, life sciences, or highly regulated environments Strong understanding of end-to-end business processes across finance, operations, and customer/patient engagement Experience managing incidents impacting business-critical and patient-facing systems Strong knowledge of ITIL frameworks, with ITIL v4 certification (or equivalent) Desirable Experience integrating D365 with healthcare systems (CQC) Knowledge of Azure integration services and data platforms Experience working in 24/7 or high-availability environments If you are available immediately, please give me a call If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Contractor
My leading client has an immediate role for an experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 ( Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack , alongside proven experience managing incidents across complex, integrated enterprise platforms. Are you calm under pressure, decisive in critical moments, and confident managing incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 F&O and CE platforms, ensuring minimal disruption to both business operations and patient-facing services. Key Responsibilities Own and manage the full incident lifecycle across all priority levels Act as the primary escalation point for incidents impacting D365 F&O and CE systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 and Microsoft ecosystem Provide clear, structured communication to stakeholders, including senior leadership Collaborate across technology and healthcare teams to embed best practices About You You are a confident and proactive professional who thrives in high-pressure environments, with deep expertise across D365 and the wider Microsoft stack. Strong stakeholder management skills with the ability to engage at all levels Calm, methodical, and solutions-focused under pressure Highly organised with excellent prioritisation and coordination skills Strong analytical and problem-solving mindset Essential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including: Azure services and cloud infrastructure Power Platform (Power Apps, Power Automate, Power BI) Microsoft 365 and integrated services Experience operating within healthcare, life sciences, or highly regulated environments Strong understanding of end-to-end business processes across finance, operations, and customer/patient engagement Experience managing incidents impacting business-critical and patient-facing systems Strong knowledge of ITIL frameworks, with ITIL v4 certification (or equivalent) Desirable Experience integrating D365 with healthcare systems (CQC) Knowledge of Azure integration services and data platforms Experience working in 24/7 or high-availability environments If you are available immediately, please give me a call If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Specifications Technologist Lincolnshire 30,000- 33,000 The Collective Network are partnering with a well-invested food manufacturer looking to strengthen their technical function with the appointment of an experienced Specifications Technologist. This isn't a role for someone who just "does specs." This is for someone who understands the commercial impact of getting them right. The business behind this opportunity has built an impressive reputation within the food manufacturing space, supplying innovative, high-quality products into major retail, foodservice, and manufacturing channels across the UK and Europe. Significant investment across operations, systems, and product innovation means they're continuing to grow, and the technical team is evolving with it. Now they need someone who can bring structure, accuracy, and pace into a fast-moving environment where attention to detail genuinely matters. The Role You'll sit within a busy technical team, owning the creation and maintenance of retailer and customer specifications across multiple platforms and product categories. This is a highly collaborative role where you'll work closely with NPD, Process, Commercial, and Technical teams to keep projects moving, launches on track, and compliance watertight. If you enjoy working in a fast-paced manufacturing environment where priorities shift quickly and standards remain high, you'll fit in well here. What you'll be doing: Managing retailer and customer specifications across major UK retail and foodservice accounts Approving packaging copy and artwork in line with legal and customer requirements Supporting product launches through accurate specification management and critical path coordination Verifying ingredient, allergen, recipe, and nutritional data Acting as a key technical contact for specification-related queries Conducting allergen and claims risk assessments Supporting audits and ensuring systems remain compliant and audit-ready Working across specification platforms and technical systems including retailer portals and ERP systems Collaborating cross-functionally to ensure products move efficiently from concept through to launch What they're looking for This role suits someone who already knows the pace and pressure of food manufacturing specifications. You'll probably have: 3+ years' experience in a Specifications Technologist role within food manufacturing Strong retailer specification platform experience A solid understanding of UK food legislation, allergens, and labelling compliance The ability to manage multiple deadlines without compromising accuracy Strong communication skills and confidence working cross-functionally A proactive mindset, someone who spots problems before they become issues Most importantly, they want someone who takes pride in detail and understands the importance of technical accuracy in protecting both customer relationships and brand reputation. What's in it for you? Competitive salary Healthcare, dental, and optical support Enhanced annual leave package Career development and training opportunities Modern manufacturing environment A business that continues to invest heavily in people, systems, and growth Supportive technical leadership team with genuine progression opportunities If you'd like to hear more about this opportunity, or want a confidential conversation about technical roles within food manufacturing, get in touch with Gemma at The Collective Network today.
Jun 24, 2026
Full time
Specifications Technologist Lincolnshire 30,000- 33,000 The Collective Network are partnering with a well-invested food manufacturer looking to strengthen their technical function with the appointment of an experienced Specifications Technologist. This isn't a role for someone who just "does specs." This is for someone who understands the commercial impact of getting them right. The business behind this opportunity has built an impressive reputation within the food manufacturing space, supplying innovative, high-quality products into major retail, foodservice, and manufacturing channels across the UK and Europe. Significant investment across operations, systems, and product innovation means they're continuing to grow, and the technical team is evolving with it. Now they need someone who can bring structure, accuracy, and pace into a fast-moving environment where attention to detail genuinely matters. The Role You'll sit within a busy technical team, owning the creation and maintenance of retailer and customer specifications across multiple platforms and product categories. This is a highly collaborative role where you'll work closely with NPD, Process, Commercial, and Technical teams to keep projects moving, launches on track, and compliance watertight. If you enjoy working in a fast-paced manufacturing environment where priorities shift quickly and standards remain high, you'll fit in well here. What you'll be doing: Managing retailer and customer specifications across major UK retail and foodservice accounts Approving packaging copy and artwork in line with legal and customer requirements Supporting product launches through accurate specification management and critical path coordination Verifying ingredient, allergen, recipe, and nutritional data Acting as a key technical contact for specification-related queries Conducting allergen and claims risk assessments Supporting audits and ensuring systems remain compliant and audit-ready Working across specification platforms and technical systems including retailer portals and ERP systems Collaborating cross-functionally to ensure products move efficiently from concept through to launch What they're looking for This role suits someone who already knows the pace and pressure of food manufacturing specifications. You'll probably have: 3+ years' experience in a Specifications Technologist role within food manufacturing Strong retailer specification platform experience A solid understanding of UK food legislation, allergens, and labelling compliance The ability to manage multiple deadlines without compromising accuracy Strong communication skills and confidence working cross-functionally A proactive mindset, someone who spots problems before they become issues Most importantly, they want someone who takes pride in detail and understands the importance of technical accuracy in protecting both customer relationships and brand reputation. What's in it for you? Competitive salary Healthcare, dental, and optical support Enhanced annual leave package Career development and training opportunities Modern manufacturing environment A business that continues to invest heavily in people, systems, and growth Supportive technical leadership team with genuine progression opportunities If you'd like to hear more about this opportunity, or want a confidential conversation about technical roles within food manufacturing, get in touch with Gemma at The Collective Network today.
Construction & Property Recruitment
Musselburgh, Midlothian
Our client is an exceptional developer in Scotland, providing high quality flatted and detached properties across the central belt. They currently have a requirement for an experienced assistant site manager for one of their flagship site in East Lothian. Purpose of the Role To support the Site Manager in the day-to-day operations of a high-quality residential flatted development. You will be responsible for ensuring that all construction activities are completed safely, on schedule, and to the required quality standards while managing on-site trades and subcontractors. Key Responsibilities Operational Management: Coordinate and supervise all site labour and subcontractors on a plot-by-plot basis to maintain the build programme. Health & Safety: Monitor all activities to ensure strict adherence to the Construction Phase Health & Safety Plan, including conducting site inductions and toolbox talks. Quality Control: Carry out regular inspections and produce detailed snagging lists to ensure all units meet NHBC standards and company specifications before handover. Logistics & Materials: Assist in managing site deliveries, equipment, and material call-offs to prevent project delays. Documentation: Maintain accurate site records, including daily logs, weekly labour reports, and health and safety forms. Stakeholder Liaison: Act as a key point of contact for architects, surveyors, sales teams, and customers to ensure smooth project delivery. Site Security: Ensure adequate security measures are in place, including traffic management and public safety fencing. Requirements & Qualifications Experience: Proven experience in a similar role within residential construction, ideally on flatted or timber frame developments. Certifications: Valid SMSTS (Site Management Safety Training Scheme), CSCS card (Manager or Supervisor level), and First Aid at Work. Skills: Strong communication, leadership, and problem-solving abilities with high attention to detail. Technical Knowledge: Understanding of Scottish building regulations and the ability to interpret technical drawings and plans. Driving Licence: A full UK driving licence is typically essential. To apply for the role, attach your up-to-date CV and Nicola Monro will come back to you directly to discuss in more detail.
Jun 24, 2026
Full time
Our client is an exceptional developer in Scotland, providing high quality flatted and detached properties across the central belt. They currently have a requirement for an experienced assistant site manager for one of their flagship site in East Lothian. Purpose of the Role To support the Site Manager in the day-to-day operations of a high-quality residential flatted development. You will be responsible for ensuring that all construction activities are completed safely, on schedule, and to the required quality standards while managing on-site trades and subcontractors. Key Responsibilities Operational Management: Coordinate and supervise all site labour and subcontractors on a plot-by-plot basis to maintain the build programme. Health & Safety: Monitor all activities to ensure strict adherence to the Construction Phase Health & Safety Plan, including conducting site inductions and toolbox talks. Quality Control: Carry out regular inspections and produce detailed snagging lists to ensure all units meet NHBC standards and company specifications before handover. Logistics & Materials: Assist in managing site deliveries, equipment, and material call-offs to prevent project delays. Documentation: Maintain accurate site records, including daily logs, weekly labour reports, and health and safety forms. Stakeholder Liaison: Act as a key point of contact for architects, surveyors, sales teams, and customers to ensure smooth project delivery. Site Security: Ensure adequate security measures are in place, including traffic management and public safety fencing. Requirements & Qualifications Experience: Proven experience in a similar role within residential construction, ideally on flatted or timber frame developments. Certifications: Valid SMSTS (Site Management Safety Training Scheme), CSCS card (Manager or Supervisor level), and First Aid at Work. Skills: Strong communication, leadership, and problem-solving abilities with high attention to detail. Technical Knowledge: Understanding of Scottish building regulations and the ability to interpret technical drawings and plans. Driving Licence: A full UK driving licence is typically essential. To apply for the role, attach your up-to-date CV and Nicola Monro will come back to you directly to discuss in more detail.
Production Supervisor £45,000 - £52,000 Permanent Position Monday - Thursday 8am-4:30pm, Friday 1:30pm finish Competitive Salary, 25 days holiday + Bank Holidays 4x annual salary life assurance, pension Sunbury on Thames Our client are a leading manufacturer providing specialist solutions to a variety of industries such as aerospace, power generation, rail and oil and gas industries. They are looking for an experienced Cell Leader / Production / Supervisor to join the team Production SupervisorSpecific Job Requirement as Cell Leader: Manufacture and deliver product as per agreed production plan to ensure company targets are met Set and measure daily/weekly output targets for the team Lead daily cell meetings to highlight and resolve any issues within area of responsibility including Delivery, EHS, Quality or Staff related topics Develop and enable team to meet company goals and customer requirements. Actively align cell capacity and capability with customer requirements; assess skills/capacity and implement cross training or recruitment programmes Work closely with supporting functions to ensure cell team is able to meet operational targets and continuous improvements Lead/train/mentor team in Lean manufacturing techniques Adherence to the MJR with weekly performance appraisal with operations manager/director. Essential Skills/Experience/Qualifications; Supervisory experience in a complex, low/medium batch production cell with a proven track record of people and change management Experience of implementing and driving through change in a lean environment including 5S, Gemba walks, EHS ownership Knowledge of Aerospace Quality Management Systems including traceability and operator self inspection, training records, skill matrix, Human Factor Knowledge of Air-conditioning/Heaters/Fans Equipment or similar engineered products would be an advantage Ability to train and mentor Precision assembly experience, specifically motors and cooling systems would be highly beneficial, but complex assembly experience would be considered a pre-requisite
Jun 24, 2026
Full time
Production Supervisor £45,000 - £52,000 Permanent Position Monday - Thursday 8am-4:30pm, Friday 1:30pm finish Competitive Salary, 25 days holiday + Bank Holidays 4x annual salary life assurance, pension Sunbury on Thames Our client are a leading manufacturer providing specialist solutions to a variety of industries such as aerospace, power generation, rail and oil and gas industries. They are looking for an experienced Cell Leader / Production / Supervisor to join the team Production SupervisorSpecific Job Requirement as Cell Leader: Manufacture and deliver product as per agreed production plan to ensure company targets are met Set and measure daily/weekly output targets for the team Lead daily cell meetings to highlight and resolve any issues within area of responsibility including Delivery, EHS, Quality or Staff related topics Develop and enable team to meet company goals and customer requirements. Actively align cell capacity and capability with customer requirements; assess skills/capacity and implement cross training or recruitment programmes Work closely with supporting functions to ensure cell team is able to meet operational targets and continuous improvements Lead/train/mentor team in Lean manufacturing techniques Adherence to the MJR with weekly performance appraisal with operations manager/director. Essential Skills/Experience/Qualifications; Supervisory experience in a complex, low/medium batch production cell with a proven track record of people and change management Experience of implementing and driving through change in a lean environment including 5S, Gemba walks, EHS ownership Knowledge of Aerospace Quality Management Systems including traceability and operator self inspection, training records, skill matrix, Human Factor Knowledge of Air-conditioning/Heaters/Fans Equipment or similar engineered products would be an advantage Ability to train and mentor Precision assembly experience, specifically motors and cooling systems would be highly beneficial, but complex assembly experience would be considered a pre-requisite
R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Jun 24, 2026
Full time
R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 26th June 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Jun 24, 2026
Full time
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 26th June 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
