St Albans City and District Council
St. Albans, Hertfordshire
Salary : £50,998 to £55,224 inclusive annual salary + Local Government Pension Scheme (Pay Award Pending) Contract : Permanent, Full-time (37 hours per week) Location : Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options (including hybrid) Job Ref: P1719 About the role An exciting opportunity has arisen for a Team Leader in the Legal Shared Service Litigation and Regulatory team. This pivotal role will predominantly: Lead, support, develop and manage the Litigation and Regulatory team, and Ensure the delivery of proactive, robust, high quality and specialist legal advice on Litigation and Regulatory legal matters. In addition, the postholder will support the achievement of the Council's corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities: Lead, support and develop the Litigation and Regulatory team and contribute to the development of the Legal Shared Service, generally. Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Monitor budgets for the Litigation and Regulatory team, looking for innovative and creative ways to save money whilst improving the services provided. Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. About You We're seeking a confident legal professional with: Proven track record in managing a legal team. Legal expertise and experience in Litigation and Regulatory law. Strong interpersonal and client management skills. A collaborative approach to working across councils and teams. Guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services and reducing environmental impact. Join us and make a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 22 June 2026 Interviews are scheduled for w/c: 3 July 2026 NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.You may have experience in the following: Litigation Team Leader, Legal Team Leader, Regulatory Lawyer, Senior Litigation Lawyer, Principal Lawyer, Head of Litigation, Legal Services Manager, In-House Counsel (Public Sector), Local Government Lawyer, Regulatory Solicitor, Litigation Solicitor, Senior Legal Advisor, Legal Manager, Counsel (Public Sector), Legal Services Team Lead, etc.REF-
Jun 22, 2026
Full time
Salary : £50,998 to £55,224 inclusive annual salary + Local Government Pension Scheme (Pay Award Pending) Contract : Permanent, Full-time (37 hours per week) Location : Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options (including hybrid) Job Ref: P1719 About the role An exciting opportunity has arisen for a Team Leader in the Legal Shared Service Litigation and Regulatory team. This pivotal role will predominantly: Lead, support, develop and manage the Litigation and Regulatory team, and Ensure the delivery of proactive, robust, high quality and specialist legal advice on Litigation and Regulatory legal matters. In addition, the postholder will support the achievement of the Council's corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities: Lead, support and develop the Litigation and Regulatory team and contribute to the development of the Legal Shared Service, generally. Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Monitor budgets for the Litigation and Regulatory team, looking for innovative and creative ways to save money whilst improving the services provided. Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. About You We're seeking a confident legal professional with: Proven track record in managing a legal team. Legal expertise and experience in Litigation and Regulatory law. Strong interpersonal and client management skills. A collaborative approach to working across councils and teams. Guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services and reducing environmental impact. Join us and make a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 22 June 2026 Interviews are scheduled for w/c: 3 July 2026 NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.You may have experience in the following: Litigation Team Leader, Legal Team Leader, Regulatory Lawyer, Senior Litigation Lawyer, Principal Lawyer, Head of Litigation, Legal Services Manager, In-House Counsel (Public Sector), Local Government Lawyer, Regulatory Solicitor, Litigation Solicitor, Senior Legal Advisor, Legal Manager, Counsel (Public Sector), Legal Services Team Lead, etc.REF-
Store Manager - Luxury Home & Lifestyle Retail Location: Ashford Designer Outlet, Ashford Salary: From £30,000 per annum + benefits Job Type: Full-time About the Role We are seeking an experienced and driven Store Manager to lead our retail team at the prestigious Ashford Designer Outlet . This is an exciting opportunity to join a well-established, design-led brand known for quality, heritage, and exceptional customer experience. As Store Manager, you will take full ownership of store performance, leading your team to deliver outstanding results while maintaining the highest standards of presentation, service, and operational excellence. Key Responsibilities Commercial & Operational Management Take full responsibility for sales performance, profitability, and store KPIs Manage stock control, deliveries, pricing, and markdowns Oversee cash handling and payment systems in line with company procedures Monitor and control store costs and overheads (e.g. staffing, utilities) Leadership & Team Development Lead, motivate, and inspire a team of Sales Advisors Recruit, train, and develop staff to achieve their full potential Conduct performance reviews and ongoing coaching Ensure compliance with employment law and HR policies Customer Experience & Merchandising Deliver an exceptional customer journey that reflects the brand's premium positioning Plan and execute visual merchandising to maximise sales and brand impact Drive a culture of service excellence and customer satisfaction Administration & Compliance Complete all Head Office reporting and paperwork accurately and on time Ensure store fixtures, equipment, and environment are maintained to a high standard About You Minimum 2 years' experience in a retail management or supervisory role (Outlet or standalone environment preferred) Proven ability to drive sales and achieve targets Strong leadership and team management skills Highly organised, proactive, and detail-oriented Excellent communication and customer service skills Ability to work under pressure and manage competing priorities A flexible, hands-on approach with a team-player mindset What We Offer Competitive salary starting from £30,000 per year Company pension scheme Generous employee and store discounts Opportunity to work within a premium retail environment Career development within a growing and dynamic business Apply Now If you're a passionate retail leader looking to take the next step in your career within a premium outlet environment, we'd love to hear from you.
Jun 22, 2026
Full time
Store Manager - Luxury Home & Lifestyle Retail Location: Ashford Designer Outlet, Ashford Salary: From £30,000 per annum + benefits Job Type: Full-time About the Role We are seeking an experienced and driven Store Manager to lead our retail team at the prestigious Ashford Designer Outlet . This is an exciting opportunity to join a well-established, design-led brand known for quality, heritage, and exceptional customer experience. As Store Manager, you will take full ownership of store performance, leading your team to deliver outstanding results while maintaining the highest standards of presentation, service, and operational excellence. Key Responsibilities Commercial & Operational Management Take full responsibility for sales performance, profitability, and store KPIs Manage stock control, deliveries, pricing, and markdowns Oversee cash handling and payment systems in line with company procedures Monitor and control store costs and overheads (e.g. staffing, utilities) Leadership & Team Development Lead, motivate, and inspire a team of Sales Advisors Recruit, train, and develop staff to achieve their full potential Conduct performance reviews and ongoing coaching Ensure compliance with employment law and HR policies Customer Experience & Merchandising Deliver an exceptional customer journey that reflects the brand's premium positioning Plan and execute visual merchandising to maximise sales and brand impact Drive a culture of service excellence and customer satisfaction Administration & Compliance Complete all Head Office reporting and paperwork accurately and on time Ensure store fixtures, equipment, and environment are maintained to a high standard About You Minimum 2 years' experience in a retail management or supervisory role (Outlet or standalone environment preferred) Proven ability to drive sales and achieve targets Strong leadership and team management skills Highly organised, proactive, and detail-oriented Excellent communication and customer service skills Ability to work under pressure and manage competing priorities A flexible, hands-on approach with a team-player mindset What We Offer Competitive salary starting from £30,000 per year Company pension scheme Generous employee and store discounts Opportunity to work within a premium retail environment Career development within a growing and dynamic business Apply Now If you're a passionate retail leader looking to take the next step in your career within a premium outlet environment, we'd love to hear from you.
Housing Support Worker (Young People) Location: Dorchester Salary: £13,988 per annum Vacancy Type: Permanent, Part Time Make a Real Difference - Become a Support Worker! Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they'd love to hear from you! They're on the lookout for a compassionate, proactive, and energetic Support Worker to join their team and deliver person-centred, strengths-based support to their residents. This is more than just a job - it's a chance to be a catalyst for change in someone's life. As a Support Worker, you'll play a vital role in helping their residents take meaningful steps toward independence. You'll work closely with individuals to understand their goals, strengths, and aspirations-supporting them to build confidence and move forward with purpose. Whether it's helping someone navigate a challenging moment or celebrating a personal milestone, your support will make a lasting impact. You'll manage a caseload of residents, guiding them through referrals, interviews, and assessments with empathy and professionalism. Once they join the service, you'll be their key point of contact-welcoming them, building trust, and delivering tailored support through both one-to-one and group sessions. Every interaction will be focused on outcomes, empowerment, and helping people realise their full potential. What you'll bring Experience working with vulnerable people, ideally with knowledge of homelessness and its effects. A solid understanding of housing and benefits advice. Confidence in working collaboratively with specialist agencies like mental health teams and youth services. A natural ability to build trust, motivate others, and foster meaningful relationships. Strong communication skills - you know how to adapt your approach to suit different people and situations. Integrity and professionalism, with a clear understanding of boundaries and safeguarding. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation : The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. they are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.
Jun 22, 2026
Full time
Housing Support Worker (Young People) Location: Dorchester Salary: £13,988 per annum Vacancy Type: Permanent, Part Time Make a Real Difference - Become a Support Worker! Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they'd love to hear from you! They're on the lookout for a compassionate, proactive, and energetic Support Worker to join their team and deliver person-centred, strengths-based support to their residents. This is more than just a job - it's a chance to be a catalyst for change in someone's life. As a Support Worker, you'll play a vital role in helping their residents take meaningful steps toward independence. You'll work closely with individuals to understand their goals, strengths, and aspirations-supporting them to build confidence and move forward with purpose. Whether it's helping someone navigate a challenging moment or celebrating a personal milestone, your support will make a lasting impact. You'll manage a caseload of residents, guiding them through referrals, interviews, and assessments with empathy and professionalism. Once they join the service, you'll be their key point of contact-welcoming them, building trust, and delivering tailored support through both one-to-one and group sessions. Every interaction will be focused on outcomes, empowerment, and helping people realise their full potential. What you'll bring Experience working with vulnerable people, ideally with knowledge of homelessness and its effects. A solid understanding of housing and benefits advice. Confidence in working collaboratively with specialist agencies like mental health teams and youth services. A natural ability to build trust, motivate others, and foster meaningful relationships. Strong communication skills - you know how to adapt your approach to suit different people and situations. Integrity and professionalism, with a clear understanding of boundaries and safeguarding. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation : The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. they are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.
Scheme Manager Salary : Competitive Vacancy Type: Permanent, Part Time (35 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At The Organisation they're looking for a proactive and caring individual to join them at Arkwright Court, a welcoming retirement living scheme in Leominster. As their Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation: The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation , please do not hesitate to apply.
Jun 22, 2026
Full time
Scheme Manager Salary : Competitive Vacancy Type: Permanent, Part Time (35 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At The Organisation they're looking for a proactive and caring individual to join them at Arkwright Court, a welcoming retirement living scheme in Leominster. As their Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation: The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation , please do not hesitate to apply.
Summary £15.45 - £15.95 per hour 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jun 22, 2026
Full time
Summary £15.45 - £15.95 per hour 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Specialist Resolution Caseworker (Complaints) Location: Remote Salary : £42,000 per annum Vacancy Type: Permanent, Full time Closing Date: 26 th June 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need a Specialist Resolution Caseworker to take ownership of complex, high-risk complaints and drive them through to fair and effective resolution. This is a pivotal role within their Customer Resolution team. You'll manage complex cases, including Housing Ombudsman investigations, acting as a single point of contact for customers and working across the organisation to put things right. You won't just resolve issues. You'll help restore trust, influence service improvements, and ensure they learn from complaints. What you'll be doing You'll take the lead on some of their most sensitive and complex cases, ensuring customers are supported and issues are resolved with care and professionalism. In this role, you will: Lead investigations into complex and high-risk complaints, including Stage 1, Stage 2 and Housing Ombudsman cases Take full ownership of cases, driving them through to timely and effective resolution Act as a single point of contact for customers who need additional support during the complaints process Work closely with internal teams, contractors and partners to gather evidence and agree appropriate actions Make informed decisions on service failure, resolution actions and compensation in line with policy Communicate clearly and professionally with customers, keeping them informed throughout Maintain accurate records and ensure compliance with the Complaint Handling Code and regulatory standards Analyse complaint trends and share insight to support service improvement Contribute to a culture of learning, accountability and continuous improvement They're looking for: Significant experience in complaints handling within social housing Strong knowledge of the Housing Ombudsman Complaint Handling Code and Consumer Standards Understanding of housing services, including repairs and tenancy-related issues Experience managing complex cases and working with multiple stakeholders to reach resolution Confidence to challenge, influence and lead conversations across teams and partners Excellent communication skills, with the ability to handle sensitive situations Strong attention to detail and the ability to manage a varied caseload A collaborative approach and commitment to equality, diversity and inclusion Confidence using IT systems, including case management tools Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This is a role where your work will make a real difference - not just in resolving individual cases, but in shaping how they improve their services for the future. If you're motivated by fairness, accountability and delivering better outcomes for customers, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join Their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Jun 22, 2026
Full time
Specialist Resolution Caseworker (Complaints) Location: Remote Salary : £42,000 per annum Vacancy Type: Permanent, Full time Closing Date: 26 th June 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need a Specialist Resolution Caseworker to take ownership of complex, high-risk complaints and drive them through to fair and effective resolution. This is a pivotal role within their Customer Resolution team. You'll manage complex cases, including Housing Ombudsman investigations, acting as a single point of contact for customers and working across the organisation to put things right. You won't just resolve issues. You'll help restore trust, influence service improvements, and ensure they learn from complaints. What you'll be doing You'll take the lead on some of their most sensitive and complex cases, ensuring customers are supported and issues are resolved with care and professionalism. In this role, you will: Lead investigations into complex and high-risk complaints, including Stage 1, Stage 2 and Housing Ombudsman cases Take full ownership of cases, driving them through to timely and effective resolution Act as a single point of contact for customers who need additional support during the complaints process Work closely with internal teams, contractors and partners to gather evidence and agree appropriate actions Make informed decisions on service failure, resolution actions and compensation in line with policy Communicate clearly and professionally with customers, keeping them informed throughout Maintain accurate records and ensure compliance with the Complaint Handling Code and regulatory standards Analyse complaint trends and share insight to support service improvement Contribute to a culture of learning, accountability and continuous improvement They're looking for: Significant experience in complaints handling within social housing Strong knowledge of the Housing Ombudsman Complaint Handling Code and Consumer Standards Understanding of housing services, including repairs and tenancy-related issues Experience managing complex cases and working with multiple stakeholders to reach resolution Confidence to challenge, influence and lead conversations across teams and partners Excellent communication skills, with the ability to handle sensitive situations Strong attention to detail and the ability to manage a varied caseload A collaborative approach and commitment to equality, diversity and inclusion Confidence using IT systems, including case management tools Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This is a role where your work will make a real difference - not just in resolving individual cases, but in shaping how they improve their services for the future. If you're motivated by fairness, accountability and delivering better outcomes for customers, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join Their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Role Purpose This role is at the heart of Child Bereavement UK s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact. As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence. In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector. Main Responsibilities Brand strategy and positioning Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities. Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven. Define and maintain clear brand positioning, messaging and tone of voice for key audiences. Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive. Brand governance and quality Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity. Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions. Provide advice, guidance and sign-off on high-profile or high-risk brand outputs. Support teams to use the brand well, balancing consistency with flexibility and creativity. Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles. Ensure messaging and visual identity are aligned and coherent across channels. Contribute to creative briefs and support the development of compelling, audience-focused storytelling. Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting. Brand collaboration Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation s purpose and values. Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound. Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment. Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives. Internal brand leadership Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work. Deliver brand training, resources and guidance as needed. Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally. Design Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed. Be the senior authority for design standards and frameworks. Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed. Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace. Manage and maintain relationships with approved design freelancers and agencies. Insight, performance and reputation Monitor brand health, awareness and perception, using insight to inform decisions and improvements. Work closely with marketing and communications colleagues on reputation management and sensitive issues. Stay informed about sector trends, public expectations and best practice in brand management. Collaboration & Stakeholder Engagement Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies. Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning. Person Specification Essential Experience & Knowledge A proven track record of success in leading and/or managing an organisation s brand activity and maintaining a high-quality brand portfolio. Experience of communicating and implementing a brand across an organisation. Proven experience and confidence of brand guardianship and developing and implementing brand guidelines. The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities. Strong understanding of how brand shows up across the full customer journey. Strong understanding of audience insight, segmentation and customer needs. The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content. Experience of collaborating with audiences to develop brand plans and assets. Experience of using insight, analytics, testing and research to develop and inform decision-making. Skills Excellent verbal and written communication skills. Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut). Meticulous attention to detail. Ability to translate business goals into clear brand positioning and direction. Strong analytical thinking, using insight and data to inform decisions. Excellent creative judgement across visual identity, tone of voice and storytelling. Ability to brief, evaluate and elevate creative work. Strong project management skills and the ability to prioritise workload. Ability to manage multiple initiatives simultaneously. Ability to balance long-term brand building with short term performance needs. Ability to work collaboratively and bring colleagues on board a brand journey. Ability to demonstrate initiative and to work proactively and independently. Ability to work well under pressure. Attributes & Values Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families. Collaborative, approachable, and able to build trust across teams. Creative, innovative and proactive, with a solutions-focused, self-starter mindset. Customer-centric mindset, grounded in audience insight. Highly organised, resilient and able to work independently in a remote environment. Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully. Willingness to undertake relevant training and development opportunities. Willingness to work flexibly to meet organisational need. Ability to undertake periodic UK travel and represent the charity at meetings and events. Desirable Previous experience in a Brand Lead or similar role. Experience working within the charity/third sector, particularly in bereavement, mental health or social care. Understanding of bereavement and the needs of bereaved children, young people and parents. Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts. Exposing adapted brand strategy across multi audiences. Knowledge of brand tracking, perception research and audience insight tools. Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels. Familiarity with CRM systems such as Salesforce. Benefits 28 days holiday plus bank holidays (pro rata if applicable) with increase for long service. TOIL for our hours work. Contributory pension scheme. Company sick pay. Employee Assistance Programme. Life assurance. Training loans. Enhanced family friendly policies. Recruitment Timetable Application deadline: 6th July 2026 at midnight We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date. Interviews If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task . click apply for full job details
Jun 22, 2026
Full time
Role Purpose This role is at the heart of Child Bereavement UK s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact. As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence. In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector. Main Responsibilities Brand strategy and positioning Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities. Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven. Define and maintain clear brand positioning, messaging and tone of voice for key audiences. Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive. Brand governance and quality Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity. Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions. Provide advice, guidance and sign-off on high-profile or high-risk brand outputs. Support teams to use the brand well, balancing consistency with flexibility and creativity. Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles. Ensure messaging and visual identity are aligned and coherent across channels. Contribute to creative briefs and support the development of compelling, audience-focused storytelling. Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting. Brand collaboration Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation s purpose and values. Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound. Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment. Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives. Internal brand leadership Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work. Deliver brand training, resources and guidance as needed. Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally. Design Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed. Be the senior authority for design standards and frameworks. Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed. Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace. Manage and maintain relationships with approved design freelancers and agencies. Insight, performance and reputation Monitor brand health, awareness and perception, using insight to inform decisions and improvements. Work closely with marketing and communications colleagues on reputation management and sensitive issues. Stay informed about sector trends, public expectations and best practice in brand management. Collaboration & Stakeholder Engagement Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies. Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning. Person Specification Essential Experience & Knowledge A proven track record of success in leading and/or managing an organisation s brand activity and maintaining a high-quality brand portfolio. Experience of communicating and implementing a brand across an organisation. Proven experience and confidence of brand guardianship and developing and implementing brand guidelines. The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities. Strong understanding of how brand shows up across the full customer journey. Strong understanding of audience insight, segmentation and customer needs. The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content. Experience of collaborating with audiences to develop brand plans and assets. Experience of using insight, analytics, testing and research to develop and inform decision-making. Skills Excellent verbal and written communication skills. Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut). Meticulous attention to detail. Ability to translate business goals into clear brand positioning and direction. Strong analytical thinking, using insight and data to inform decisions. Excellent creative judgement across visual identity, tone of voice and storytelling. Ability to brief, evaluate and elevate creative work. Strong project management skills and the ability to prioritise workload. Ability to manage multiple initiatives simultaneously. Ability to balance long-term brand building with short term performance needs. Ability to work collaboratively and bring colleagues on board a brand journey. Ability to demonstrate initiative and to work proactively and independently. Ability to work well under pressure. Attributes & Values Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families. Collaborative, approachable, and able to build trust across teams. Creative, innovative and proactive, with a solutions-focused, self-starter mindset. Customer-centric mindset, grounded in audience insight. Highly organised, resilient and able to work independently in a remote environment. Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully. Willingness to undertake relevant training and development opportunities. Willingness to work flexibly to meet organisational need. Ability to undertake periodic UK travel and represent the charity at meetings and events. Desirable Previous experience in a Brand Lead or similar role. Experience working within the charity/third sector, particularly in bereavement, mental health or social care. Understanding of bereavement and the needs of bereaved children, young people and parents. Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts. Exposing adapted brand strategy across multi audiences. Knowledge of brand tracking, perception research and audience insight tools. Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels. Familiarity with CRM systems such as Salesforce. Benefits 28 days holiday plus bank holidays (pro rata if applicable) with increase for long service. TOIL for our hours work. Contributory pension scheme. Company sick pay. Employee Assistance Programme. Life assurance. Training loans. Enhanced family friendly policies. Recruitment Timetable Application deadline: 6th July 2026 at midnight We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date. Interviews If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task . click apply for full job details
Senior Maintenance Operative Location: Leatherhead Salary: £42,840 per annum Vacancy Type: Permanent, Full Time Closing Date: 27 th June 2026 They're looking for a skilled and motivated Senior Maintenance Operative to join their Maintenance Services team within Mount Green, based in Leatherhead, Surrey. This is a hands-on role where you'll deliver high-quality repairs and maintenance while also stepping up as a lead operative on site. You'll play a key role in ensuring work is completed safely, efficiently and right first time - supporting colleagues, mentoring apprentices, and helping drive service quality across the team. What you'll be doing Delivering a wide range of responsive repairs, void works and planned maintenance Diagnosing issues and completing high-quality repairs right first time Acting as a senior point of contact on site, supporting operatives and apprentices Carrying out quality checks and identifying improvements to services Supporting supervisors with job updates, risks and resource needs Ensuring full compliance with health & safety, safeguarding and company standards Providing a great customer experience - clear communication and professional service at all times Using mobile systems to manage jobs, materials and updates in real time What they're looking for Strong multi-trade experience in housing or building maintenance Relevant trade qualification (NVQ Level 2/3, City & Guilds or equivalent) or significant experience A commitment to quality, safety and customer service Confidence working independently and supporting others on site Good communication skills and a collaborative approach Comfortable using mobile technology or job management systems It's a bonus if you've: Supported or mentored apprentices or junior operatives Worked within social housing, repairs or voids Experience identifying quality or compliance issues Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Jun 22, 2026
Full time
Senior Maintenance Operative Location: Leatherhead Salary: £42,840 per annum Vacancy Type: Permanent, Full Time Closing Date: 27 th June 2026 They're looking for a skilled and motivated Senior Maintenance Operative to join their Maintenance Services team within Mount Green, based in Leatherhead, Surrey. This is a hands-on role where you'll deliver high-quality repairs and maintenance while also stepping up as a lead operative on site. You'll play a key role in ensuring work is completed safely, efficiently and right first time - supporting colleagues, mentoring apprentices, and helping drive service quality across the team. What you'll be doing Delivering a wide range of responsive repairs, void works and planned maintenance Diagnosing issues and completing high-quality repairs right first time Acting as a senior point of contact on site, supporting operatives and apprentices Carrying out quality checks and identifying improvements to services Supporting supervisors with job updates, risks and resource needs Ensuring full compliance with health & safety, safeguarding and company standards Providing a great customer experience - clear communication and professional service at all times Using mobile systems to manage jobs, materials and updates in real time What they're looking for Strong multi-trade experience in housing or building maintenance Relevant trade qualification (NVQ Level 2/3, City & Guilds or equivalent) or significant experience A commitment to quality, safety and customer service Confidence working independently and supporting others on site Good communication skills and a collaborative approach Comfortable using mobile technology or job management systems It's a bonus if you've: Supported or mentored apprentices or junior operatives Worked within social housing, repairs or voids Experience identifying quality or compliance issues Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 22, 2026
Full time
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Assistant Store Manager Oldham Retail Up to £35,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opportunity to take your career to the next level. About the Role As Assistant Store Manager, you'll play a key role in supporting the Store Manager and leading a high-performing team within a fast-paced, high-volume retail environment. You'll be responsible for driving operational excellence, developing your team, and delivering outstanding customer experiences, while building the skills needed for future Store Management opportunities. Key Responsibilities of the Assistant Store Manager Take ownership of a key department and assume Duty Manager responsibilities when required Support the Store Manager in delivering key business objectives, including sales performance, shrinkage control, and labour management Lead, coach, and motivate colleagues to create a positive and productive working environment Deliver exceptional customer service standards across all areas of the store Maintain high standards of stock management, merchandising, and store presentation Ensure full compliance with Health & Safety and company policies Utilise store performance data and reports to identify opportunities for improvement and growth What We're Looking For in an Assistant Store Manager Previous experience as an Assistant Store Manager, Department Manager, or similar leadership role within a fast-paced retail environment A hands-on leader who enjoys being on the shop floor and inspiring teams to succeed Strong organisational, communication, and problem-solving abilities A customer-focused mindset with a passion for delivering results Commercial awareness and the ability to drive performance through people Ambition to progress into a Store Management position Why Join Us? Competitive salary Fantastic Bonus Generous Pension Scheme Brilliant Holidays Colleague Discount Access to wellbeing support Clear and achievable career progression opportunities Work in a fast-paced, rewarding environment where your contribution is recognised Develop your leadership skills through ongoing training and support If you're ready to take the next step in your retail management career and join a business where progression is genuinely achievable, we'd love to hear from you. BH36421
Jun 22, 2026
Full time
Assistant Store Manager Oldham Retail Up to £35,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opportunity to take your career to the next level. About the Role As Assistant Store Manager, you'll play a key role in supporting the Store Manager and leading a high-performing team within a fast-paced, high-volume retail environment. You'll be responsible for driving operational excellence, developing your team, and delivering outstanding customer experiences, while building the skills needed for future Store Management opportunities. Key Responsibilities of the Assistant Store Manager Take ownership of a key department and assume Duty Manager responsibilities when required Support the Store Manager in delivering key business objectives, including sales performance, shrinkage control, and labour management Lead, coach, and motivate colleagues to create a positive and productive working environment Deliver exceptional customer service standards across all areas of the store Maintain high standards of stock management, merchandising, and store presentation Ensure full compliance with Health & Safety and company policies Utilise store performance data and reports to identify opportunities for improvement and growth What We're Looking For in an Assistant Store Manager Previous experience as an Assistant Store Manager, Department Manager, or similar leadership role within a fast-paced retail environment A hands-on leader who enjoys being on the shop floor and inspiring teams to succeed Strong organisational, communication, and problem-solving abilities A customer-focused mindset with a passion for delivering results Commercial awareness and the ability to drive performance through people Ambition to progress into a Store Management position Why Join Us? Competitive salary Fantastic Bonus Generous Pension Scheme Brilliant Holidays Colleague Discount Access to wellbeing support Clear and achievable career progression opportunities Work in a fast-paced, rewarding environment where your contribution is recognised Develop your leadership skills through ongoing training and support If you're ready to take the next step in your retail management career and join a business where progression is genuinely achievable, we'd love to hear from you. BH36421
Senior Client Manager - Chartered Accountancy Practice Location: Abingdon, Oxfordshire Salary: £50,000 - £55,000 + Performance Bonus (up to 5%) Position: Full-Time, Permanent (Monday - Friday, 9am - 5pm) About the Practice Our client is a fast-growing, dynamic, and modern accountancy practice that genuinely cares about its clients and its team. With an exceptional local reputation and over 130 five-star Google reviews, they support hundreds of ambitious owner-managed businesses, property investors, and high-net-worth individuals. Technology drives how they work; they utilize industry-leading cloud software to deliver a proactive, personal service. Their culture is built on three core values: Care, Communication, and Ownership. They offer a relaxed, supportive environment where experience is truly valued and input will shape how the practice grows. For the right candidate, this role offers a transparent, long-term career path as the business continues to expand. The Role As a Senior Client Manager, you will inherit an established, varied portfolio of owner-managed businesses, acting as their main point of contact and trusted advisor. This is a senior, hands-on role offering autonomy over your workload and direct client relationships. Key Responsibilities: Portfolio Management: Manage files from start to finish, preparing and reviewing statutory accounts (FRS 102 Section 1A) for limited companies, sole traders, and partnerships. Taxation: Prepare corporation tax computations, self-assessment tax returns, and handle VAT returns/advisory. Client Relations: Build strong, proactive relationships and manage expectations seamlessly. Team Leadership: Mentor and support the development of junior team members, leading by example on quality and service. Practice Growth: Stay ahead of regulatory changes (including MTD for Income Tax) and identify value-add opportunities for clients. Candidate Requirements Essential: Fully qualified ACCA, ACA, or CIMA (full membership required). Minimum of 5 years' experience within a UK accountancy practice. Strong year-end accounts preparation and confident handling of corporation tax, self- assessment, and VAT. Ability to manage a portfolio with minimal supervision and deliver files ready for partner review with minimal rework. Clear, professional communication skills with both clients and colleagues. Desirable: Experience with cloud-based accounting and practice management software. Familiarity with MTD for Income Tax. Exposure to SEIS/EIS, director loan accounts, and s455 tax. Package and Benefits Competitive salary of £50,000 to £55,000 depending on experience. Individual performance bonus of up to 5%. Bupa private health insurance. Life insurance and company pension. Free on-site parking at a premier local venue. Regular team socials and client events. A hybrid working pattern (predominantly office-based, with flexibility once established). To Apply If you are an experienced accountant looking for a role that combines autonomy, a supportive team culture, and a genuine path to senior leadership, please apply by submitting your CV. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Jun 22, 2026
Full time
Senior Client Manager - Chartered Accountancy Practice Location: Abingdon, Oxfordshire Salary: £50,000 - £55,000 + Performance Bonus (up to 5%) Position: Full-Time, Permanent (Monday - Friday, 9am - 5pm) About the Practice Our client is a fast-growing, dynamic, and modern accountancy practice that genuinely cares about its clients and its team. With an exceptional local reputation and over 130 five-star Google reviews, they support hundreds of ambitious owner-managed businesses, property investors, and high-net-worth individuals. Technology drives how they work; they utilize industry-leading cloud software to deliver a proactive, personal service. Their culture is built on three core values: Care, Communication, and Ownership. They offer a relaxed, supportive environment where experience is truly valued and input will shape how the practice grows. For the right candidate, this role offers a transparent, long-term career path as the business continues to expand. The Role As a Senior Client Manager, you will inherit an established, varied portfolio of owner-managed businesses, acting as their main point of contact and trusted advisor. This is a senior, hands-on role offering autonomy over your workload and direct client relationships. Key Responsibilities: Portfolio Management: Manage files from start to finish, preparing and reviewing statutory accounts (FRS 102 Section 1A) for limited companies, sole traders, and partnerships. Taxation: Prepare corporation tax computations, self-assessment tax returns, and handle VAT returns/advisory. Client Relations: Build strong, proactive relationships and manage expectations seamlessly. Team Leadership: Mentor and support the development of junior team members, leading by example on quality and service. Practice Growth: Stay ahead of regulatory changes (including MTD for Income Tax) and identify value-add opportunities for clients. Candidate Requirements Essential: Fully qualified ACCA, ACA, or CIMA (full membership required). Minimum of 5 years' experience within a UK accountancy practice. Strong year-end accounts preparation and confident handling of corporation tax, self- assessment, and VAT. Ability to manage a portfolio with minimal supervision and deliver files ready for partner review with minimal rework. Clear, professional communication skills with both clients and colleagues. Desirable: Experience with cloud-based accounting and practice management software. Familiarity with MTD for Income Tax. Exposure to SEIS/EIS, director loan accounts, and s455 tax. Package and Benefits Competitive salary of £50,000 to £55,000 depending on experience. Individual performance bonus of up to 5%. Bupa private health insurance. Life insurance and company pension. Free on-site parking at a premier local venue. Regular team socials and client events. A hybrid working pattern (predominantly office-based, with flexibility once established). To Apply If you are an experienced accountant looking for a role that combines autonomy, a supportive team culture, and a genuine path to senior leadership, please apply by submitting your CV. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £35k Y1 OTE of £35k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes Pension Trainee Account Manager Role: Obtain a comprehensive working knowledge of their offering and the marketplace they operate within Support senior account managers with up and cross selling into larger accounts Independently manage and sell to lower spend accounts Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: Educated to degree level Possess exceptional communication and interpersonal skills Strong commercial awareness Self-motivated, with a strong desire to succeed Ambitious and determined Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Jun 22, 2026
Full time
Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: A competitive basic salary of £35k Y1 OTE of £35k! Comprehensive support and training - both internal and external Excellent scope for progression, earning potential, professional and personal development Regular socials in a welcoming, inclusive atmosphere and regular charity events Incentive company holidays in the snow and sun! Lucrative incentive and bonus schemes Pension Trainee Account Manager Role: Obtain a comprehensive working knowledge of their offering and the marketplace they operate within Support senior account managers with up and cross selling into larger accounts Independently manage and sell to lower spend accounts Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: Educated to degree level Possess exceptional communication and interpersonal skills Strong commercial awareness Self-motivated, with a strong desire to succeed Ambitious and determined Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Learning Solutions Lead - Soft Skills Location: Remote (Home Based with travel to their localities) Salary : up to £45,000 per annum, plus Car Allowance Vacancy Type: Fixed Term Contract until December 2026 Shape the way people learn. Transform how they serve. The Organisation are looking for a passionate and experienced Learning Solutions Lead - Soft Skills to join their Learning & Development team. This is a fantastic opportunity to play a key role in building a high-performing, customer-focused culture across their organisation. If you're driven by creating meaningful learning experiences, influencing behaviour change, and helping people thrive in their roles, They'd love to hear from you. About the Role As their Learning Solutions Lead, you'll take ownership of designing and delivering impactful soft skills programmes that make a real difference. From communication and resilience to customer conversations and accountability, your work will help shape how their colleagues engage with customers and each other. You'll be a visible, trusted partner across the business-working closely with teams on the ground, coaching in real-time, and continuously evolving solutions to meet organisational needs. What You'll Be Doing Lead the design, delivery and embedding of engaging soft skills and customer service learning programmes Deliver high-quality, practical training sessions (both face-to-face and virtual) Act as a hands-on learning partner-coaching colleagues in the flow of work and building capability in real time Tailor learning solutions for different roles, services, and customer needs to maximise impact Embed consistent, customer-focused behaviours and service standards across the organisation Support onboarding by setting clear expectations around behaviours and accountability from day one Partner with managers to strengthen application of learning through coaching and reflection Evaluate learning effectiveness using feedback, observation and customer outcomes-continually improving your approach Provide insight and recommendations to influence future learning strategy and investment What they're Looking For Proven experience designing and delivering impactful soft skills or customer service training Strong ability to influence stakeholders at all levels and drive behavioural change Confident facilitator with excellent communication and coaching skills Experience working with external learning providers or professional bodies Highly organised with the ability to work autonomously and across multiple projects Passion for innovation, inclusion and delivering exceptional customer experiences Knowledge of housing, customer service or regulated environments (desirable) Accreditation in customer service training (e.g. Mary Gober) or personality profiling tools such as Insights (desirable) Whilst this role is home based, candidates must be willing to travel and be visible across localities. Why Join Them? You'll be part of a People Team with a clear ambition: to be recognised as one of the best companies to work for in the UK. This role offers the chance to shape learning at scale-impacting over 1,000 colleagues-and to embed a culture where people feel confident, capable and empowered to deliver outstanding service. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover The Organisation The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to click apply.
Jun 22, 2026
Full time
Learning Solutions Lead - Soft Skills Location: Remote (Home Based with travel to their localities) Salary : up to £45,000 per annum, plus Car Allowance Vacancy Type: Fixed Term Contract until December 2026 Shape the way people learn. Transform how they serve. The Organisation are looking for a passionate and experienced Learning Solutions Lead - Soft Skills to join their Learning & Development team. This is a fantastic opportunity to play a key role in building a high-performing, customer-focused culture across their organisation. If you're driven by creating meaningful learning experiences, influencing behaviour change, and helping people thrive in their roles, They'd love to hear from you. About the Role As their Learning Solutions Lead, you'll take ownership of designing and delivering impactful soft skills programmes that make a real difference. From communication and resilience to customer conversations and accountability, your work will help shape how their colleagues engage with customers and each other. You'll be a visible, trusted partner across the business-working closely with teams on the ground, coaching in real-time, and continuously evolving solutions to meet organisational needs. What You'll Be Doing Lead the design, delivery and embedding of engaging soft skills and customer service learning programmes Deliver high-quality, practical training sessions (both face-to-face and virtual) Act as a hands-on learning partner-coaching colleagues in the flow of work and building capability in real time Tailor learning solutions for different roles, services, and customer needs to maximise impact Embed consistent, customer-focused behaviours and service standards across the organisation Support onboarding by setting clear expectations around behaviours and accountability from day one Partner with managers to strengthen application of learning through coaching and reflection Evaluate learning effectiveness using feedback, observation and customer outcomes-continually improving your approach Provide insight and recommendations to influence future learning strategy and investment What they're Looking For Proven experience designing and delivering impactful soft skills or customer service training Strong ability to influence stakeholders at all levels and drive behavioural change Confident facilitator with excellent communication and coaching skills Experience working with external learning providers or professional bodies Highly organised with the ability to work autonomously and across multiple projects Passion for innovation, inclusion and delivering exceptional customer experiences Knowledge of housing, customer service or regulated environments (desirable) Accreditation in customer service training (e.g. Mary Gober) or personality profiling tools such as Insights (desirable) Whilst this role is home based, candidates must be willing to travel and be visible across localities. Why Join Them? You'll be part of a People Team with a clear ambition: to be recognised as one of the best companies to work for in the UK. This role offers the chance to shape learning at scale-impacting over 1,000 colleagues-and to embed a culture where people feel confident, capable and empowered to deliver outstanding service. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover The Organisation The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to click apply.
Service Manager (Mental Health & Learning Disabilities) Location: Swindon Salary : £34,000 per annum Vacancy Type: Permanent, Full Time (40hours per week) Closing Date: 26th of June 2026 Are you passionate about making a real difference in people's lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, they'd love to hear from you! Their established housing project for people recovering from mental health needs. The Court is a gated housing complex for people with learning disabilities who wish to live independently with the support of their support team. Set in Swindon's old town, they are close to all amenities and the town centre. They're looking for a Service Manager to lead our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you'll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You'll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You'll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What they're looking for Experience in a leadership role within supported living, housing, or social care. Knowledge of person-centred planning, safeguarding, and housing law. Ability to manage budgets, performance, and compliance effectively. Strong communication and relationship-building skills. Commitment to equality, diversity, and trauma-informed practice. IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation : The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please proceed through the following link to be redirected to their website to complete your application.
Jun 22, 2026
Full time
Service Manager (Mental Health & Learning Disabilities) Location: Swindon Salary : £34,000 per annum Vacancy Type: Permanent, Full Time (40hours per week) Closing Date: 26th of June 2026 Are you passionate about making a real difference in people's lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, they'd love to hear from you! Their established housing project for people recovering from mental health needs. The Court is a gated housing complex for people with learning disabilities who wish to live independently with the support of their support team. Set in Swindon's old town, they are close to all amenities and the town centre. They're looking for a Service Manager to lead our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you'll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You'll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You'll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What they're looking for Experience in a leadership role within supported living, housing, or social care. Knowledge of person-centred planning, safeguarding, and housing law. Ability to manage budgets, performance, and compliance effectively. Strong communication and relationship-building skills. Commitment to equality, diversity, and trauma-informed practice. IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation : The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please proceed through the following link to be redirected to their website to complete your application.
Summary £15.45 - £15.95 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jun 22, 2026
Full time
Summary £15.45 - £15.95 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Hays Construction and Property
Leicester, Leicestershire
Your new company You will be joining a leading, global service organisation operating across multiple countries, recognised for delivering essential services to customers nationwide. With a strong people-first culture and a commitment to high standards, the business places safety, wellbeing and sustainability at the heart of its operations. The organisation is values-driven, fostering collaboration, accountability and continuous improvement, and offers the opportunity to work alongside experienced professionals in a supportive and forward-thinking environment. Your new role As an Environmental Health & Safety (EHS) Business Partner, you will play a key role in drivingand embedding a high-performing safety, health, wellbeing and environmental culture across a geographically diverse operation. Working closely with senior leaders and stakeholders, you will influence decision-making, provide expert advice and ensure compliance with regulatory and internal standards. You will contribute both strategically and operationally, supporting the delivery of key initiatives, continuous improvement programmes and transformation projects. Your responsibilities will include: Partnering with leadership teams to align EHS strategy with business objectives Ensuring compliance with UK legislation and recognised standards such as ISO 45001 Leading risk management activities, including risk assessments and safe systems of work Monitoring performance and producing insightful reports to drive improvement Supporting audits, certifications and regulatory obligations Leading incident investigations and emergency preparedness activities Coaching leaders to build capability and accountability in EHS practices Collaborating cross-functionally on wellbeing, occupational health and sustainability initiatives This is a field-based role with travel across the UK. What you'll need to succeed To be successful in this role, you will need: A NEBOSH Diploma (or equivalent) in Occupational Health and Safety Strong knowledge of UK health and safety legislation and compliance frameworks Proven experience in a senior EHS role within a complex or operational environment Experience managing EHS systems and standards (e.g. ISO 45001) Strong risk assessment and incident investigation capabilities The ability to influence and engage stakeholders at all levels, including senior leadership Excellent communication, coaching and relationship-building skills Strong analytical and reporting abilities A full UK driving licence and willingness to travel Desirable: IOSH membership (or working towards) Experience with ISO audits, ESG frameworks or environmental compliance Internal or external auditing experience What you'll get in return In return, you will receive: A competitive salary package Company car or car allowance Performance-related bonus Private medical cover Generous annual leave plus bank holidays Employer pension contribution The opportunity to shape and influence a critical business function Exposure to senior leadership and strategic projects A supportive and collaborative working environment with strong career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 22, 2026
Full time
Your new company You will be joining a leading, global service organisation operating across multiple countries, recognised for delivering essential services to customers nationwide. With a strong people-first culture and a commitment to high standards, the business places safety, wellbeing and sustainability at the heart of its operations. The organisation is values-driven, fostering collaboration, accountability and continuous improvement, and offers the opportunity to work alongside experienced professionals in a supportive and forward-thinking environment. Your new role As an Environmental Health & Safety (EHS) Business Partner, you will play a key role in drivingand embedding a high-performing safety, health, wellbeing and environmental culture across a geographically diverse operation. Working closely with senior leaders and stakeholders, you will influence decision-making, provide expert advice and ensure compliance with regulatory and internal standards. You will contribute both strategically and operationally, supporting the delivery of key initiatives, continuous improvement programmes and transformation projects. Your responsibilities will include: Partnering with leadership teams to align EHS strategy with business objectives Ensuring compliance with UK legislation and recognised standards such as ISO 45001 Leading risk management activities, including risk assessments and safe systems of work Monitoring performance and producing insightful reports to drive improvement Supporting audits, certifications and regulatory obligations Leading incident investigations and emergency preparedness activities Coaching leaders to build capability and accountability in EHS practices Collaborating cross-functionally on wellbeing, occupational health and sustainability initiatives This is a field-based role with travel across the UK. What you'll need to succeed To be successful in this role, you will need: A NEBOSH Diploma (or equivalent) in Occupational Health and Safety Strong knowledge of UK health and safety legislation and compliance frameworks Proven experience in a senior EHS role within a complex or operational environment Experience managing EHS systems and standards (e.g. ISO 45001) Strong risk assessment and incident investigation capabilities The ability to influence and engage stakeholders at all levels, including senior leadership Excellent communication, coaching and relationship-building skills Strong analytical and reporting abilities A full UK driving licence and willingness to travel Desirable: IOSH membership (or working towards) Experience with ISO audits, ESG frameworks or environmental compliance Internal or external auditing experience What you'll get in return In return, you will receive: A competitive salary package Company car or car allowance Performance-related bonus Private medical cover Generous annual leave plus bank holidays Employer pension contribution The opportunity to shape and influence a critical business function Exposure to senior leadership and strategic projects A supportive and collaborative working environment with strong career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Jun 22, 2026
Full time
We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client
Our telecommunications client is looking for an established Solution Design Authority. This is a 3 months contract initially and the role is outside IR35. The role is remote with potential ad hoc travel to client office. Please note that due to nature of the role SC clearance is required. Key accountabilities and decision ownership: * Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. * Low level discovery of existing solution components and owner of the transition from existing to proposed solution * Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team * Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, issues, and dependencies for submission into the Programme risk register * Technical risk/issue ownership and management/resolution during solution delivery. * Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: * Highly effective technical planning across customer, internal and 3rd Party technical teams * Builds influential and effective relationships with technical, service and delivery teams * Effective management of internal and external teams * Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions * Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience * High standard of written & verbal communication skills * CCNA or CCNP Enterprise * In depth knowledge of IP Networking * Knowledge of WAN network elements and products, including 3G/4G and satellite * Knowledge of Firewall solutions & platforms * Microsoft products - Excel is essential Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Jun 22, 2026
Contractor
Our telecommunications client is looking for an established Solution Design Authority. This is a 3 months contract initially and the role is outside IR35. The role is remote with potential ad hoc travel to client office. Please note that due to nature of the role SC clearance is required. Key accountabilities and decision ownership: * Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. * Low level discovery of existing solution components and owner of the transition from existing to proposed solution * Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team * Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, issues, and dependencies for submission into the Programme risk register * Technical risk/issue ownership and management/resolution during solution delivery. * Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: * Highly effective technical planning across customer, internal and 3rd Party technical teams * Builds influential and effective relationships with technical, service and delivery teams * Effective management of internal and external teams * Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions * Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience * High standard of written & verbal communication skills * CCNA or CCNP Enterprise * In depth knowledge of IP Networking * Knowledge of WAN network elements and products, including 3G/4G and satellite * Knowledge of Firewall solutions & platforms * Microsoft products - Excel is essential Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!