Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Helpdesk Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Newport, Wales . Role Summary: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within your business unit. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. To achieve a high degree of customer and supplier satisfaction, apply logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Establish and maintain excellent customer relationships and develop confidence in our systems and processes. Ensure compliance with all CBRE policies, procedures and directives. Proactively act in a manner that supports a healthy and safe work environment through effective management of incidents and hazards. Experience Required: A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Experience working within a Facilities environment Committed to service delivery excellence Confidential and discrete approach Calm manner and able to work under pressure dealing with conflicting priorities Self-motivated and systematic Results/task orientated Attention to detail and accuracy Excellent time management and organisational skills Commitment to continuous improvement Ability to work as part of team and individually
May 26, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Helpdesk Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Newport, Wales . Role Summary: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within your business unit. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. To achieve a high degree of customer and supplier satisfaction, apply logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Establish and maintain excellent customer relationships and develop confidence in our systems and processes. Ensure compliance with all CBRE policies, procedures and directives. Proactively act in a manner that supports a healthy and safe work environment through effective management of incidents and hazards. Experience Required: A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Experience working within a Facilities environment Committed to service delivery excellence Confidential and discrete approach Calm manner and able to work under pressure dealing with conflicting priorities Self-motivated and systematic Results/task orientated Attention to detail and accuracy Excellent time management and organisational skills Commitment to continuous improvement Ability to work as part of team and individually
Summary: Reporting to the Financial Performance Manager, this role is responsible for acting as a strategic financial business partner to the senior management team. This role will be both responsible and accountable for providing insightful financial information, advice and guidance to guide both decision making, drive efficiency and mitigate risk across all project activities. This role will collaborate with and influence senior managers and cross functional teams through robust professional advice and guidance to deliver operational and financial efficiencies through strategic initiatives and new ways of working. This ensures the organisation can manage its costs effectively whilst improving efficiency in a complex and evolving industry. Main Responsibilities Lead strategic financial planning, budgeting and forecasting processes to align with corporate objectives, internal controls, and compliance with all regulatory standards. Provide strategic financial analysis with commentary insights to influence key business decisions, enhance operational efficiency, and optimise performance across the organisation. Define, track and analyse financial key performance indicators (KPIs) and metrics, supporting insights that drive accountability and continuous improvement. Drive value creation by providing expert financial and commercial support during contract negotiations and the execution of commercial strategies. Develop and present dynamic financial templates with forecast scenario based analysis to help the business prepare for various potential outcomes and navigate uncertainty. Conduct rigorous feasibility studies to evaluate and inform the adoption of new finance and operational processes, ensuring they deliver measurable returns. Lead and champion key business transformation initiatives, including digital and automation projects, to enhance reporting capabilities and operational efficiency. Act as a trusted financial advisor to senior management and cross-functional teams, translating complex financial data into actionable business insights. Ensure the integrity of financial data and systems by maintaining a robust internal controls framework and ensuring strict compliance with all regulatory and accounting standards. Proactively collaborate with internal and external auditors to manage and mitigate financial risks, ensuring transparency and accuracy in all financial reporting. Help motivate a high-performing finance team, fostering a culture of innovation, continuous improvement, and professional growth. Mentor and support junior members of the management accounting team, empowering them to adapt existing processes to optimise and drive productive business discussions within the senior management team. Elevate the organisation's financial acumen by designing and delivering targeted training programs. You'll Need: Qualifications/Skills/Experience Fully qualified accounting qualification (CIMA, ACCA, ACA). The ability to review complex financial data, conduct in-depth variance analysis, and leverage expertise in tools like Workday Finance and advanced Excel. A deep intellectual curiosity to understand business operations, commercial drivers and market dynamics - and the ability to translate that into understandable actions for your customer group - enabling you to directly link financial data to strategically beneficial business outcomes. The ability to anticipate future challenges and opportunities and develop a proactive, solutions oriented mindset to solve complex problems and navigate ambiguity whilst ensuring your client group is kept informed, involved and supported in their work. Exceptional verbal and written communication skills to present complex financial information with authority and confidence. Proven ability to build strong relationships, influence key stakeholders, and negotiate effectively without direct authority, acting as a trusted advisor to the business. Championing Lean and Six Sigma methodologies to help identify and implement process improvements that drive efficiency and reduce waste. The proven ability to support the delivery of complex projects, including finance transformation, process improvement initiatives, and system implementations, by driving change and managing cross-functional teams. Extensive and demonstrably successful experience in a strategic finance business partner role, driving key business decisions and influencing return on investment outcomes. Expertise in leading and managing end-to-end financial planning cycles, including long-range strategic planning, annual budgeting, and rolling forecasts. Proven experience of leading and delivering cross-functional projects, ideally with exposure to capital projects, to improve efficiency and reduce costs. Proven ability to develop and inspire a team of finance professionals and foster a high-performance culture. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £60,000 - £65,000 p.a. (dependent on experience)
May 26, 2026
Full time
Summary: Reporting to the Financial Performance Manager, this role is responsible for acting as a strategic financial business partner to the senior management team. This role will be both responsible and accountable for providing insightful financial information, advice and guidance to guide both decision making, drive efficiency and mitigate risk across all project activities. This role will collaborate with and influence senior managers and cross functional teams through robust professional advice and guidance to deliver operational and financial efficiencies through strategic initiatives and new ways of working. This ensures the organisation can manage its costs effectively whilst improving efficiency in a complex and evolving industry. Main Responsibilities Lead strategic financial planning, budgeting and forecasting processes to align with corporate objectives, internal controls, and compliance with all regulatory standards. Provide strategic financial analysis with commentary insights to influence key business decisions, enhance operational efficiency, and optimise performance across the organisation. Define, track and analyse financial key performance indicators (KPIs) and metrics, supporting insights that drive accountability and continuous improvement. Drive value creation by providing expert financial and commercial support during contract negotiations and the execution of commercial strategies. Develop and present dynamic financial templates with forecast scenario based analysis to help the business prepare for various potential outcomes and navigate uncertainty. Conduct rigorous feasibility studies to evaluate and inform the adoption of new finance and operational processes, ensuring they deliver measurable returns. Lead and champion key business transformation initiatives, including digital and automation projects, to enhance reporting capabilities and operational efficiency. Act as a trusted financial advisor to senior management and cross-functional teams, translating complex financial data into actionable business insights. Ensure the integrity of financial data and systems by maintaining a robust internal controls framework and ensuring strict compliance with all regulatory and accounting standards. Proactively collaborate with internal and external auditors to manage and mitigate financial risks, ensuring transparency and accuracy in all financial reporting. Help motivate a high-performing finance team, fostering a culture of innovation, continuous improvement, and professional growth. Mentor and support junior members of the management accounting team, empowering them to adapt existing processes to optimise and drive productive business discussions within the senior management team. Elevate the organisation's financial acumen by designing and delivering targeted training programs. You'll Need: Qualifications/Skills/Experience Fully qualified accounting qualification (CIMA, ACCA, ACA). The ability to review complex financial data, conduct in-depth variance analysis, and leverage expertise in tools like Workday Finance and advanced Excel. A deep intellectual curiosity to understand business operations, commercial drivers and market dynamics - and the ability to translate that into understandable actions for your customer group - enabling you to directly link financial data to strategically beneficial business outcomes. The ability to anticipate future challenges and opportunities and develop a proactive, solutions oriented mindset to solve complex problems and navigate ambiguity whilst ensuring your client group is kept informed, involved and supported in their work. Exceptional verbal and written communication skills to present complex financial information with authority and confidence. Proven ability to build strong relationships, influence key stakeholders, and negotiate effectively without direct authority, acting as a trusted advisor to the business. Championing Lean and Six Sigma methodologies to help identify and implement process improvements that drive efficiency and reduce waste. The proven ability to support the delivery of complex projects, including finance transformation, process improvement initiatives, and system implementations, by driving change and managing cross-functional teams. Extensive and demonstrably successful experience in a strategic finance business partner role, driving key business decisions and influencing return on investment outcomes. Expertise in leading and managing end-to-end financial planning cycles, including long-range strategic planning, annual budgeting, and rolling forecasts. Proven experience of leading and delivering cross-functional projects, ideally with exposure to capital projects, to improve efficiency and reduce costs. Proven ability to develop and inspire a team of finance professionals and foster a high-performance culture. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £60,000 - £65,000 p.a. (dependent on experience)
Nottingham Client Manager Full-time, Permanent A well-established and growing accountancy practice in Nottingham is seeking an experienced Client Manager to join its expanding team. This is an excellent opportunity for a qualified accountant looking to manage their own portfolio while contributing to a collaborative and forward-thinking firm. The Role As a Client Manager, you will take ownership of a diverse client portfolio, acting as the main point of contact and delivering high-quality accounting, tax, and advisory services. You will work closely with Senior Managers and Directors on technical matters and play a key role in supporting and developing junior team members. Key Responsibilities Manage a portfolio of clients, acting as their primary contact Review statutory accounts for companies, as well as sole trader accounts Review corporation tax computations and returns Oversee personal tax compliance, including annual returns Prepare technical advice and support client-facing work Ensure financial statements are accurate and compliant Liaise with clients regarding deadlines, information, and queries Support across Accounts, Tax, VAT, Payroll, and Company Secretarial services Build and maintain strong, long-term client relationships Provide ad hoc financial analysis and support Assist clients with systems, controls, and accounting software Mentor and develop junior team members About You ACA / ACCA qualified (or equivalent) Minimum of 2 years' post-qualification experience within an accountancy practice Proven experience managing your own client portfolio Strong technical knowledge across accounts and tax Experience with Xero and Microsoft Office (Outlook, Word, Excel) Experience with Iris, Alpha, QuickBooks, and Sage 50 is advantageous Strong communication and client management skills Highly organised, adaptable, and detail-oriented The Package Competitive salary 25 days' annual leave plus bank holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please get in touch.
May 26, 2026
Full time
Nottingham Client Manager Full-time, Permanent A well-established and growing accountancy practice in Nottingham is seeking an experienced Client Manager to join its expanding team. This is an excellent opportunity for a qualified accountant looking to manage their own portfolio while contributing to a collaborative and forward-thinking firm. The Role As a Client Manager, you will take ownership of a diverse client portfolio, acting as the main point of contact and delivering high-quality accounting, tax, and advisory services. You will work closely with Senior Managers and Directors on technical matters and play a key role in supporting and developing junior team members. Key Responsibilities Manage a portfolio of clients, acting as their primary contact Review statutory accounts for companies, as well as sole trader accounts Review corporation tax computations and returns Oversee personal tax compliance, including annual returns Prepare technical advice and support client-facing work Ensure financial statements are accurate and compliant Liaise with clients regarding deadlines, information, and queries Support across Accounts, Tax, VAT, Payroll, and Company Secretarial services Build and maintain strong, long-term client relationships Provide ad hoc financial analysis and support Assist clients with systems, controls, and accounting software Mentor and develop junior team members About You ACA / ACCA qualified (or equivalent) Minimum of 2 years' post-qualification experience within an accountancy practice Proven experience managing your own client portfolio Strong technical knowledge across accounts and tax Experience with Xero and Microsoft Office (Outlook, Word, Excel) Experience with Iris, Alpha, QuickBooks, and Sage 50 is advantageous Strong communication and client management skills Highly organised, adaptable, and detail-oriented The Package Competitive salary 25 days' annual leave plus bank holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please get in touch.
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Nottingham Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 26, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Nottingham Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Technical Sales Advisor - Heating Products Salary £25,000 to £34,000 basic + benefits (depending on experience) Home Based must live in Yorkshire (for occasional meetings and training) Monday to Friday, between the hours of 9:00am to 5:30pm About the Company Our client is a small, friendly, home-based team with global ambition, based in Huddersfield. They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use. Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector. The Role This role would suit someone with a background in heating, plumbing, renewables or technical product sales support (for example a heating engineer, or someone who has supported customers with technical products). This is a product-focused role, supporting customers purchasing physical heating and wellness products not IT or software support. You will be advising customers on product suitability, specifications and basic setup, as well as supporting the sales process from enquiry through to order completion. Key Responsibilities Managing incoming customer enquiries via phone and email Advising customers on product suitability, specifications and basic setup Promoting and selling the company s range of heating and wellness products Identifying the right products for customer needs and upselling where appropriate Processing customer orders accurately Maintaining CRM systems and managing sales pipelines Supporting general sales administration Assisting with improving and optimising product ranges online Adding and maintaining products on the website (Magento), including descriptions, images and pricing Liaising with warehouses and shipping providers to manage deliveries, including international shipments Checking supplier invoices and identifying discrepancies Managing stock levels and placing orders with manufacturers Monitoring competitor pricing and market trends Supporting website content including blogs and product information About You Experience in a technical sales support, internal sales or product advisory role Background in heating, plumbing, renewables or similar technical products (preferred) Experience supporting customers purchasing physical products rather than services Confident advising on product specifications and suitability Strong customer service and communication skills Organised, proactive and able to work independently Comfortable working in a home-based environment High attention to detail and strong administrative skills Good level of numeracy and written English Confident using Microsoft Outlook and Excel Experience with CRM/ERP systems Experience managing website content (Magento or similar platforms desirable) Additional Requirements Dedicated home office space with reliable broadband and minimal background noise Previous experience working from home is advantageous A stable work history, with the majority of roles lasting 2+ years Screening Questions Please ensure your CV demonstrates: Longevity in previous roles (typically 2+ years) Experience working from home Use of CRM systems and managing sales pipelines Experience adding products to websites and managing product listings Understanding of pricing and margins Experience optimising product ranges online Exposure to online marketplaces (e.g. eBay, Amazon, Linnworks) Proficiency in Microsoft Outlook and Excel Additional Information Due to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements. This role has previously been advertised. Please do not reapply if you have already been considered. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 26, 2026
Full time
Technical Sales Advisor - Heating Products Salary £25,000 to £34,000 basic + benefits (depending on experience) Home Based must live in Yorkshire (for occasional meetings and training) Monday to Friday, between the hours of 9:00am to 5:30pm About the Company Our client is a small, friendly, home-based team with global ambition, based in Huddersfield. They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use. Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector. The Role This role would suit someone with a background in heating, plumbing, renewables or technical product sales support (for example a heating engineer, or someone who has supported customers with technical products). This is a product-focused role, supporting customers purchasing physical heating and wellness products not IT or software support. You will be advising customers on product suitability, specifications and basic setup, as well as supporting the sales process from enquiry through to order completion. Key Responsibilities Managing incoming customer enquiries via phone and email Advising customers on product suitability, specifications and basic setup Promoting and selling the company s range of heating and wellness products Identifying the right products for customer needs and upselling where appropriate Processing customer orders accurately Maintaining CRM systems and managing sales pipelines Supporting general sales administration Assisting with improving and optimising product ranges online Adding and maintaining products on the website (Magento), including descriptions, images and pricing Liaising with warehouses and shipping providers to manage deliveries, including international shipments Checking supplier invoices and identifying discrepancies Managing stock levels and placing orders with manufacturers Monitoring competitor pricing and market trends Supporting website content including blogs and product information About You Experience in a technical sales support, internal sales or product advisory role Background in heating, plumbing, renewables or similar technical products (preferred) Experience supporting customers purchasing physical products rather than services Confident advising on product specifications and suitability Strong customer service and communication skills Organised, proactive and able to work independently Comfortable working in a home-based environment High attention to detail and strong administrative skills Good level of numeracy and written English Confident using Microsoft Outlook and Excel Experience with CRM/ERP systems Experience managing website content (Magento or similar platforms desirable) Additional Requirements Dedicated home office space with reliable broadband and minimal background noise Previous experience working from home is advantageous A stable work history, with the majority of roles lasting 2+ years Screening Questions Please ensure your CV demonstrates: Longevity in previous roles (typically 2+ years) Experience working from home Use of CRM systems and managing sales pipelines Experience adding products to websites and managing product listings Understanding of pricing and margins Experience optimising product ranges online Exposure to online marketplaces (e.g. eBay, Amazon, Linnworks) Proficiency in Microsoft Outlook and Excel Additional Information Due to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements. This role has previously been advertised. Please do not reapply if you have already been considered. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BGR4 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 26, 2026
Full time
HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BGR4 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
An opportunity has arisen to join us as a Service Advisor at Mercedes-Benz of Salisbury. The Service Advisor is responsible for every aspect of a customers after sales experience. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and maximise workshop profitability click apply for full job details
May 26, 2026
Full time
An opportunity has arisen to join us as a Service Advisor at Mercedes-Benz of Salisbury. The Service Advisor is responsible for every aspect of a customers after sales experience. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and maximise workshop profitability click apply for full job details
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Service Advisor In Taunton, Somerset Our client, a well-established automotive dealership in Taunton, is seeking an experienced Service Advisor to join their professional team. This is a highly rewarding opportunity for a skilled automotive professional to deliver outstanding customer service and support the efficient operation of the workshop. The successful candidate will be integral to maintaining high standards of customer satisfaction and workshop performance. Benefits of successful Service Advisor: Salary up to 31,000 per annum, dependent on experience, with potential to earn an OTE of approximately 39,000 through bonus incentives 25 days holiday plus bank holidays Comprehensive pension scheme and life assurance options Ongoing professional development, training, and career progression opportunities Additional employee benefits, including staff discounts and incentives Duties: Manage workshop resources effectively to ensure timely servicing and repairs of vehicles Act as the primary point of contact for customers, providing updates and explanations regarding repairs, costs, and future service requirements Ensure customer satisfaction by delivering excellent service and communication throughout the service process Accurately prepare job cards with detailed vehicle information and customer requirements Handle customer bookings, inquiries, and address any concerns in a professional manner Maintain and update reporting systems and dealer management software Support warranty claim documentation and submissions with accuracy Collaborate with the Service Manager to review performance levels and identify areas for improvement Requirements needed of Service Advisor: Proven experience as a Service Advisor within the motor trade environment Exceptional customer service and communication skills Strong organisational and administrative capabilities Good technical automotive knowledge Proficiency with dealer management systems and IT tools Ability to work under pressure, managing multiple priorities effectively A professional approach with a focus on delivering high standards of service If you are a motivated Service Advisor with relevant experience and a passion for automotive customer care, this role offers a fantastic next step within a reputable dealership. Our client is committed to supporting your career growth and professional development. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Taunton and Somerset, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
May 26, 2026
Full time
Service Advisor In Taunton, Somerset Our client, a well-established automotive dealership in Taunton, is seeking an experienced Service Advisor to join their professional team. This is a highly rewarding opportunity for a skilled automotive professional to deliver outstanding customer service and support the efficient operation of the workshop. The successful candidate will be integral to maintaining high standards of customer satisfaction and workshop performance. Benefits of successful Service Advisor: Salary up to 31,000 per annum, dependent on experience, with potential to earn an OTE of approximately 39,000 through bonus incentives 25 days holiday plus bank holidays Comprehensive pension scheme and life assurance options Ongoing professional development, training, and career progression opportunities Additional employee benefits, including staff discounts and incentives Duties: Manage workshop resources effectively to ensure timely servicing and repairs of vehicles Act as the primary point of contact for customers, providing updates and explanations regarding repairs, costs, and future service requirements Ensure customer satisfaction by delivering excellent service and communication throughout the service process Accurately prepare job cards with detailed vehicle information and customer requirements Handle customer bookings, inquiries, and address any concerns in a professional manner Maintain and update reporting systems and dealer management software Support warranty claim documentation and submissions with accuracy Collaborate with the Service Manager to review performance levels and identify areas for improvement Requirements needed of Service Advisor: Proven experience as a Service Advisor within the motor trade environment Exceptional customer service and communication skills Strong organisational and administrative capabilities Good technical automotive knowledge Proficiency with dealer management systems and IT tools Ability to work under pressure, managing multiple priorities effectively A professional approach with a focus on delivering high standards of service If you are a motivated Service Advisor with relevant experience and a passion for automotive customer care, this role offers a fantastic next step within a reputable dealership. Our client is committed to supporting your career growth and professional development. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Taunton and Somerset, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
A ka Recruitment are proud to be working with a fantastic client of ours to bring you this exciting Sales Parts Advisor position. Based in Derby you will be working Monday to Friday 8.30am to 5pm with 1 in 2 Saturday mornings. Salary basic can hit up to 35k, depending on experience, as well as a strong bonus structure on top Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Motor Factor experience is advantageous Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business who have been running for over 40 years. To apply for this role please send your CV in confidence to us here at aka Recruitment, job reference for this role is Aka3676
May 26, 2026
Full time
A ka Recruitment are proud to be working with a fantastic client of ours to bring you this exciting Sales Parts Advisor position. Based in Derby you will be working Monday to Friday 8.30am to 5pm with 1 in 2 Saturday mornings. Salary basic can hit up to 35k, depending on experience, as well as a strong bonus structure on top Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Motor Factor experience is advantageous Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business who have been running for over 40 years. To apply for this role please send your CV in confidence to us here at aka Recruitment, job reference for this role is Aka3676
Location: Ossett / Wakefield Hours: Monday to Friday, 7:30am - 5:00pm (1 hour lunch) Salary: £28,714 per annum Contract: Temp to Perm Start Date: ASAP We are recruiting for a Customer Service Advisor to join a busy depot in Ossett, Wakefield. Our client is a leading provider of temporary welfare and accommodation solutions for construction, infrastructure, and industrial projects across the UK. The business supplies and maintains site cabins, welfare units, portable offices, and storage containers. This is a great opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-paced environment. The Role: Handling customer enquiries via phone and email Processing orders and updating internal systems Coordinating deliveries, collections, and bookings Providing general administrative support to the depot team Managing customer queries professionally and efficiently Processing damage charge outs for returned equipment Liaising with drivers, engineers, and internal departments What We're Looking For: Previous experience in Customer Service or Administration Computer Literate Excellent attention to detail Confident communication skills (phone and email) Ability to work well under pressure and manage workload Professional, reliable, and proactive attitude Experience with invoices or damage charge outs is beneficial
May 26, 2026
Seasonal
Location: Ossett / Wakefield Hours: Monday to Friday, 7:30am - 5:00pm (1 hour lunch) Salary: £28,714 per annum Contract: Temp to Perm Start Date: ASAP We are recruiting for a Customer Service Advisor to join a busy depot in Ossett, Wakefield. Our client is a leading provider of temporary welfare and accommodation solutions for construction, infrastructure, and industrial projects across the UK. The business supplies and maintains site cabins, welfare units, portable offices, and storage containers. This is a great opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-paced environment. The Role: Handling customer enquiries via phone and email Processing orders and updating internal systems Coordinating deliveries, collections, and bookings Providing general administrative support to the depot team Managing customer queries professionally and efficiently Processing damage charge outs for returned equipment Liaising with drivers, engineers, and internal departments What We're Looking For: Previous experience in Customer Service or Administration Computer Literate Excellent attention to detail Confident communication skills (phone and email) Ability to work well under pressure and manage workload Professional, reliable, and proactive attitude Experience with invoices or damage charge outs is beneficial
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Gordon Yates Recruitment Consultancy
City, Birmingham
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. Please see below the shift pattern: Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
May 26, 2026
Seasonal
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. Please see below the shift pattern: Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 26, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
A flexible opportunity that works around you whether you re looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK s leading provider of window furnishings solutions with an annual turnover of £250m. We re still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you ve done before that s ok most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you re already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We re experts in advertising so you won t worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There s a reason that so many Hillarys Advisors are successful. We re just as committed as you to the partnership that starts with a comprehensive package: Training-for-life, local business support, a plan that s built around you, and all the things you ll need to ensure a professional approach and finish from day one: All the professional and practical Training you ll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK s best opportunity. On top of the points above, you ll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?
May 26, 2026
Full time
A flexible opportunity that works around you whether you re looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK s leading provider of window furnishings solutions with an annual turnover of £250m. We re still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you ve done before that s ok most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you re already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We re experts in advertising so you won t worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There s a reason that so many Hillarys Advisors are successful. We re just as committed as you to the partnership that starts with a comprehensive package: Training-for-life, local business support, a plan that s built around you, and all the things you ll need to ensure a professional approach and finish from day one: All the professional and practical Training you ll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK s best opportunity. On top of the points above, you ll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?
Service Advisors, Do you want to earn 50k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a LUXURY SPORT BRAND! This is probably the pinnacle of Service Advisor roles! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their clients successful dealership based in the Chiswick area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Life assurance • You get to be a part of a LUXURY SPORTS brand, who provide you with excellent support • Market leading £50,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Customer handovers and up-selling. If you feel this RARE Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
May 26, 2026
Full time
Service Advisors, Do you want to earn 50k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a LUXURY SPORT BRAND! This is probably the pinnacle of Service Advisor roles! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their clients successful dealership based in the Chiswick area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Life assurance • You get to be a part of a LUXURY SPORTS brand, who provide you with excellent support • Market leading £50,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Customer handovers and up-selling. If you feel this RARE Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.