Are you a natural leader with a passion for people, performance, and customer service? Do you thrive in a fast-paced customer environment where you can make a real difference in your community? If so, we'd love to welcome you to H&T as a Store Manager. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £34,000.00 Location: Eastbourne Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £4,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You'll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well-trained, and proud of their role. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment Drive performance, control costs, and identify growth opportunities to ensure consistent profitability Collaborate with the wider regional team, sharing best practices and supporting overall business success Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues Click here to view the full Job Description. STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For A passion for high standards and delivering exceptional experiences for both customers and colleagues Strong verbal and written communication skills Proven ability to lead, motivate, and develop a team Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Lead with purpose. Inspire your team. Make a difference. Apply now to join H&T and take the next step in your leadership journey.
Jun 14, 2026
Full time
Are you a natural leader with a passion for people, performance, and customer service? Do you thrive in a fast-paced customer environment where you can make a real difference in your community? If so, we'd love to welcome you to H&T as a Store Manager. At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Starting Salary: £34,000.00 Location: Eastbourne Job Type: Full Time 37.5 Hours Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £4,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs About the Role As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You'll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well-trained, and proud of their role. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role. Key Responsibilities Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment Drive performance, control costs, and identify growth opportunities to ensure consistent profitability Collaborate with the wider regional team, sharing best practices and supporting overall business success Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues Click here to view the full Job Description. STORE MANAGER JOB DESCRIPTION Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T. A DAY IN THE LIFE OF A H&T STORE What We're Looking For A passion for high standards and delivering exceptional experiences for both customers and colleagues Strong verbal and written communication skills Proven ability to lead, motivate, and develop a team Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required What We Offer At H&T, we're proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you'll receive full training and ongoing development to support your growth, with clear pathways for career progression. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday (including bank holidays), rising to 33 days with length of service Flexibility to buy or sell holiday days to suit your lifestyle Access to a private healthcare plan Cycle to work scheme and season ticket loans Preferential currency exchange rates Generous staff discounts - up to 25% off jewellery and high-end watches Incentive schemes to reward your achievements Exclusive discounts at leading retailers via our employee perks portal Lead with purpose. Inspire your team. Make a difference. Apply now to join H&T and take the next step in your leadership journey.
4 on 4 off Day Shift 07:00 - 19:00 12.96 Per Hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best whenever and wherever they shop. Here at Wisbech , we have a team of 525 colleagues and manufacture premium chilled ready-to-cook meals for major retailers such as Sainsbury's, Aldi and Co-op . What you'll be doing: As a Factory Operative , you will play a key role in the production of high-quality chilled ready meals, ensuring products are manufactured, packed, and prepared to the highest standards of quality, food safety, and customer expectation. This is a fast-paced, hands-on role where you will be working as part of a team to ensure production targets are achieved safely and efficiently. Your responsibilities will include: Working on a production line preparing, assembling, and packing food products. Following product specifications and work instructions to ensure products meet customer requirements. Carrying out quality checks and reporting any defects or issues to your Team Leader. Ensuring products are packed, labelled, and coded correctly. Maintaining a clean and hygienic working environment at all times. Supporting line changeovers and ensuring production areas are ready for operation. Handling food products safely and following all food safety procedures. Working towards daily production targets and KPIs. Following all Health & Safety, Food Safety, HACCP, and GMP procedures. Reporting any machinery, product, or safety concerns to the relevant manager. Supporting colleagues and working collaboratively as part of a production team. Maintaining high standards of attendance, reliability, and performance. What we're looking for: To be successful in this role, we are looking for someone who: Has a positive attitude and a willingness to learn. Can work effectively in a fast-paced manufacturing environment. Has good attention to detail and takes pride in producing quality products. Can follow instructions and procedures accurately. Works well as part of a team. Demonstrates a strong commitment to food safety, quality, and health and safety standards. Is reliable, punctual, and flexible in their approach to work. Has previous experience within food manufacturing, production, or factory environments (desirable but not essential as full training will be provided). Is comfortable standing for extended periods and carrying out manual handling tasks. We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company Share Save Scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free Car Parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Jun 14, 2026
Full time
4 on 4 off Day Shift 07:00 - 19:00 12.96 Per Hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best whenever and wherever they shop. Here at Wisbech , we have a team of 525 colleagues and manufacture premium chilled ready-to-cook meals for major retailers such as Sainsbury's, Aldi and Co-op . What you'll be doing: As a Factory Operative , you will play a key role in the production of high-quality chilled ready meals, ensuring products are manufactured, packed, and prepared to the highest standards of quality, food safety, and customer expectation. This is a fast-paced, hands-on role where you will be working as part of a team to ensure production targets are achieved safely and efficiently. Your responsibilities will include: Working on a production line preparing, assembling, and packing food products. Following product specifications and work instructions to ensure products meet customer requirements. Carrying out quality checks and reporting any defects or issues to your Team Leader. Ensuring products are packed, labelled, and coded correctly. Maintaining a clean and hygienic working environment at all times. Supporting line changeovers and ensuring production areas are ready for operation. Handling food products safely and following all food safety procedures. Working towards daily production targets and KPIs. Following all Health & Safety, Food Safety, HACCP, and GMP procedures. Reporting any machinery, product, or safety concerns to the relevant manager. Supporting colleagues and working collaboratively as part of a production team. Maintaining high standards of attendance, reliability, and performance. What we're looking for: To be successful in this role, we are looking for someone who: Has a positive attitude and a willingness to learn. Can work effectively in a fast-paced manufacturing environment. Has good attention to detail and takes pride in producing quality products. Can follow instructions and procedures accurately. Works well as part of a team. Demonstrates a strong commitment to food safety, quality, and health and safety standards. Is reliable, punctual, and flexible in their approach to work. Has previous experience within food manufacturing, production, or factory environments (desirable but not essential as full training will be provided). Is comfortable standing for extended periods and carrying out manual handling tasks. We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company Share Save Scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free Car Parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Job: Account Executive Location: Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing We have an exciting opportunity for an Account Executive to join our Greencore sales team. If you're eager to grow in account management and want to make a real impact within a leading food distribution business, this role is for you. You will play a key role in supporting our National Account Managers, ensuring our valued customers receive the highest level of service while working closely with teams across the business. Your day to day responsibilities will include: Manage all day to day customer requirements to include research on the shopper journey, product sampling and benchmarking sessions Identify key insights on our product range and actions internally with the category and NPD teams and with the customer As directed by the National Account Manager, you will be involved in the promotional process of our products and activity Provides category analysis to support the customer innovation and category process Validation and checking of sets of data to ensure business information is aligned (e.g. - Sales forecast) Own and deliver a schedule of reporting to capture all business requirements Maintain database of knowledge and data relating to our customer What we're looking for Ideally educated to degree level with a specialism in a Food/nutrition Science, have entered via an apprentice route or has equivalent work experience in a similar role/environment Has some experience / knowledge of food and the food environment Demonstrates analytical skills and is fully numerate Has good communication skills Full UK driving license We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What You'll Get in Return Competitive salary and comprehensive benefits package Annual target bonus and car allowance Pension matched up to 8% Life assurance (up to 4x salary) Private Medical Insurance (individual cover) Share save scheme Generous holiday allowance Access to Greencore qualifications and ongoing career development Employee discount platform Wellbeing centre and support resources At Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment. We reserve the right to close the advert ahead of the specified closing date.
Jun 14, 2026
Full time
Job: Account Executive Location: Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing We have an exciting opportunity for an Account Executive to join our Greencore sales team. If you're eager to grow in account management and want to make a real impact within a leading food distribution business, this role is for you. You will play a key role in supporting our National Account Managers, ensuring our valued customers receive the highest level of service while working closely with teams across the business. Your day to day responsibilities will include: Manage all day to day customer requirements to include research on the shopper journey, product sampling and benchmarking sessions Identify key insights on our product range and actions internally with the category and NPD teams and with the customer As directed by the National Account Manager, you will be involved in the promotional process of our products and activity Provides category analysis to support the customer innovation and category process Validation and checking of sets of data to ensure business information is aligned (e.g. - Sales forecast) Own and deliver a schedule of reporting to capture all business requirements Maintain database of knowledge and data relating to our customer What we're looking for Ideally educated to degree level with a specialism in a Food/nutrition Science, have entered via an apprentice route or has equivalent work experience in a similar role/environment Has some experience / knowledge of food and the food environment Demonstrates analytical skills and is fully numerate Has good communication skills Full UK driving license We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What You'll Get in Return Competitive salary and comprehensive benefits package Annual target bonus and car allowance Pension matched up to 8% Life assurance (up to 4x salary) Private Medical Insurance (individual cover) Share save scheme Generous holiday allowance Access to Greencore qualifications and ongoing career development Employee discount platform Wellbeing centre and support resources At Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment. We reserve the right to close the advert ahead of the specified closing date.
Store manager About bp retail We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. What you get Management bonus (up to 14 click apply for full job details
Jun 14, 2026
Full time
Store manager About bp retail We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. What you get Management bonus (up to 14 click apply for full job details
Store Manager £37,000-£40,000 Full-time & every second Saturday Occasional travel between two local branches We're recruiting on behalf of our client and looking for a driven, hands-on Store Manager to lead operations across our established paint and hardware retail stores. If you thrive in a fast-paced trade environment, know how to motivate a team, and love delivering exceptional customer service, this role will feel like home. Key Responsibilities Store Management - Oversee daily running of the branch to ensure smooth, efficient performance Team Leadership - Motivate, coach, and support staff to achieve their best Customer Service - Provide outstanding service to both trade and retail customers Sales Performance - Achieve targets and maximise store profitability Merchandising - Maintain high presentation standards across the store Stock Control - Monitor stock, manage ordering, and maintain availability Supplier Relations - Build strong working relationships with suppliers and customers Health & Safety - Ensure compliance at all times Multi-Site Support - Provide cover and support across two branches when required Cash Handling - Oversee opening/closing, cashing up, and reporting What We're Looking For Retail Store Management Experience - Ideally within paint, hardware, decorating, builders' merchants or trade retail Strong Store Manager leadership and communication skills Excellent organisational and problem-solving ability Customer-focused, proactive, and confident in a busy environment Reliable, flexible, and able to adapt quickly POS, IT and stock management experience Desirable Skills Paint & Decorating Knowledge Experience serving both retail and trade customers Driving licence (preferred, not essential) Key Benefits Competitive salary £37,000- £40,000 Annual performance-related bonus Monthly sales target bonus Staff discount across all stores Company pension For full details, just ask - we offer additional company benefits beyond those listed above.
Jun 14, 2026
Full time
Store Manager £37,000-£40,000 Full-time & every second Saturday Occasional travel between two local branches We're recruiting on behalf of our client and looking for a driven, hands-on Store Manager to lead operations across our established paint and hardware retail stores. If you thrive in a fast-paced trade environment, know how to motivate a team, and love delivering exceptional customer service, this role will feel like home. Key Responsibilities Store Management - Oversee daily running of the branch to ensure smooth, efficient performance Team Leadership - Motivate, coach, and support staff to achieve their best Customer Service - Provide outstanding service to both trade and retail customers Sales Performance - Achieve targets and maximise store profitability Merchandising - Maintain high presentation standards across the store Stock Control - Monitor stock, manage ordering, and maintain availability Supplier Relations - Build strong working relationships with suppliers and customers Health & Safety - Ensure compliance at all times Multi-Site Support - Provide cover and support across two branches when required Cash Handling - Oversee opening/closing, cashing up, and reporting What We're Looking For Retail Store Management Experience - Ideally within paint, hardware, decorating, builders' merchants or trade retail Strong Store Manager leadership and communication skills Excellent organisational and problem-solving ability Customer-focused, proactive, and confident in a busy environment Reliable, flexible, and able to adapt quickly POS, IT and stock management experience Desirable Skills Paint & Decorating Knowledge Experience serving both retail and trade customers Driving licence (preferred, not essential) Key Benefits Competitive salary £37,000- £40,000 Annual performance-related bonus Monthly sales target bonus Staff discount across all stores Company pension For full details, just ask - we offer additional company benefits beyond those listed above.
Fixed Term Contract Infrastructure Engineer (Security) Role - Infrastructure Engineer - Security Rate - several positions ranging from £40,000 to £70,000 Location - Corsham Full Time working - Hybrid on site working pattern (2 days min) Our client is seeking a hands-on Infrastructure Engineer with security experience. This role combines infrastructure engineering with a strong focus on security, working closely with the Infrastructure Manager to improve systems, implement best practices, and enhance overall security posture. Key Responsibilities - Support and secure on-premise and cloud infrastructure- Implement infrastructure hardening and security best practices- Manage Windows server, networking, firewall, and endpoint technologies- Assist with vulnerability remediation and infrastructure improvements- Monitor infrastructure performance, stability, and security- Technical Environment Skills & Experience - Background in Infrastructure Engineering or Systems Administration- Strong Windows infrastructure knowledge- Experience with servers, networking, firewalls, and endpoint technologies- Understanding of infrastructure security principles and best practices- Exposure to cyber security, AWS, Intune, Entra, or Linux environments desirable My client is open to someone who has strong infrastructure experience and looking to step into the Security Infrastructure world so if that is you and you are interested please reach out! Fixed Term Contract Infrastructure Engineer (Security) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 14, 2026
Full time
Fixed Term Contract Infrastructure Engineer (Security) Role - Infrastructure Engineer - Security Rate - several positions ranging from £40,000 to £70,000 Location - Corsham Full Time working - Hybrid on site working pattern (2 days min) Our client is seeking a hands-on Infrastructure Engineer with security experience. This role combines infrastructure engineering with a strong focus on security, working closely with the Infrastructure Manager to improve systems, implement best practices, and enhance overall security posture. Key Responsibilities - Support and secure on-premise and cloud infrastructure- Implement infrastructure hardening and security best practices- Manage Windows server, networking, firewall, and endpoint technologies- Assist with vulnerability remediation and infrastructure improvements- Monitor infrastructure performance, stability, and security- Technical Environment Skills & Experience - Background in Infrastructure Engineering or Systems Administration- Strong Windows infrastructure knowledge- Experience with servers, networking, firewalls, and endpoint technologies- Understanding of infrastructure security principles and best practices- Exposure to cyber security, AWS, Intune, Entra, or Linux environments desirable My client is open to someone who has strong infrastructure experience and looking to step into the Security Infrastructure world so if that is you and you are interested please reach out! Fixed Term Contract Infrastructure Engineer (Security) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Jun 14, 2026
Full time
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Date posted: 16/05/2026 Pay: £26,446 Job Description: Assistant Store Manager - Banbridge, The Boulevard. Contract 37.5 Hours per week We are looking for a reliable and experienced Assistant Store Manager to help manage our store and make Weird Fish a success in our brand new Outlet in the Boulevard, Northern Ireland click apply for full job details
Jun 14, 2026
Full time
Date posted: 16/05/2026 Pay: £26,446 Job Description: Assistant Store Manager - Banbridge, The Boulevard. Contract 37.5 Hours per week We are looking for a reliable and experienced Assistant Store Manager to help manage our store and make Weird Fish a success in our brand new Outlet in the Boulevard, Northern Ireland click apply for full job details
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Jun 14, 2026
Full time
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Quest Search and Selection Ltd
Cardiff, South Glamorgan
Quest Search & Selection is currently recruiting for an Assistant Branch Merchandiser on behalf of a successful multi-channel B2C consumer business. In this role, you will support the delivery of sales, profit, and cash performance through effective stock management, replenishment planning, and store grading strategies. Working closely with merchandising and buying teams, you will maximise product availability, optimise stock allocation, and identify opportunities to drive sales while minimising markdown risk. Duties & Responsibilities for this Assistant Branch Merchandiser role: Define grading policies, parameters, and reporting frameworks. Develop seasonal grading based on historical and forecasted sales data. Conduct in-season reviews to optimise store performance. Analyse historical performance to identify trends and improvement opportunities. Monitor sales, stock, and space performance across stores. Identify store performance gaps and recommend actions to Regional & Area Managers. Manage stock allocation and execute transfers to maintain optimal stock levels. Identify seasonal trading opportunities and adjust stock positioning accordingly. Oversee markdown stock allocation across stores. To be successful in this Assistant Branch Merchandiser role : Ideally having 1 year + experience in Merchandising/Branch Merch/ Allocation/Demand Planner or Stock Operations Experience in Head Office Merchandising. Have experience within a retail business with bricks & mortar is highly desirable Able to work in a fast-paced environment and prioritise workload effectively. Experience implementing merchandising processes and improvements. Strong communication skills, confident with stakeholders up to Director level. Advanced Excel and strong numerical skills. The benefits of this Assistant Branch Merchandiser role : 22 days Holidays Free Parking Central head office location (this is a fully office-based role) Attractive salary Contributory pension Discount across the group Training & development opportunities If this opportunity sounds like you and you and you feel you have the experience and skill for the role of Assistant Branch Merchandiser and want to be part of a growing and innovative company, then please apply quoting the reference no. JO-/C We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Jun 14, 2026
Full time
Quest Search & Selection is currently recruiting for an Assistant Branch Merchandiser on behalf of a successful multi-channel B2C consumer business. In this role, you will support the delivery of sales, profit, and cash performance through effective stock management, replenishment planning, and store grading strategies. Working closely with merchandising and buying teams, you will maximise product availability, optimise stock allocation, and identify opportunities to drive sales while minimising markdown risk. Duties & Responsibilities for this Assistant Branch Merchandiser role: Define grading policies, parameters, and reporting frameworks. Develop seasonal grading based on historical and forecasted sales data. Conduct in-season reviews to optimise store performance. Analyse historical performance to identify trends and improvement opportunities. Monitor sales, stock, and space performance across stores. Identify store performance gaps and recommend actions to Regional & Area Managers. Manage stock allocation and execute transfers to maintain optimal stock levels. Identify seasonal trading opportunities and adjust stock positioning accordingly. Oversee markdown stock allocation across stores. To be successful in this Assistant Branch Merchandiser role : Ideally having 1 year + experience in Merchandising/Branch Merch/ Allocation/Demand Planner or Stock Operations Experience in Head Office Merchandising. Have experience within a retail business with bricks & mortar is highly desirable Able to work in a fast-paced environment and prioritise workload effectively. Experience implementing merchandising processes and improvements. Strong communication skills, confident with stakeholders up to Director level. Advanced Excel and strong numerical skills. The benefits of this Assistant Branch Merchandiser role : 22 days Holidays Free Parking Central head office location (this is a fully office-based role) Attractive salary Contributory pension Discount across the group Training & development opportunities If this opportunity sounds like you and you and you feel you have the experience and skill for the role of Assistant Branch Merchandiser and want to be part of a growing and innovative company, then please apply quoting the reference no. JO-/C We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Jun 14, 2026
Full time
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 17th Edition Electrical Wiring Regulations Level 3 City & Guilds Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8
Jun 14, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 17th Edition Electrical Wiring Regulations Level 3 City & Guilds Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8
Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand. Accessorize Glasgow Airport is looking for an enthusiastic and customer-focused Store Manager to lead our team and create memorable customer experiences. . click apply for full job details
Jun 14, 2026
Full time
Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand. Accessorize Glasgow Airport is looking for an enthusiastic and customer-focused Store Manager to lead our team and create memorable customer experiences. . click apply for full job details
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Jun 14, 2026
Full time
Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Complaints & Customer Retention Manager Lift & Facilities Services West Midlands Up to £40,000 + Bonuses (OTE £50,000+) Full-time, Permanent Brand new role THE OPPORTUNITY We're working with a well-established and fast-growing group within the UK engineering and facilities services sector to recruit a brand-new role: Complaints & Customer Retention Manager. This is a commercially critical position, created to protect and grow the business's maintenance contract base as the group continues to scale. You'll be the go-to person for escalated complaints and at-risk accounts - with real ownership, real impact, and the chance to shape how this function operates from day one. WHAT YOU'LL BE DOING Managing escalated customer complaints end to end - logging, investigating, resolving, and following up Owning the termination process and proactively working to retain customers who are considering leaving Contacting at-risk customers, understanding their concerns, and negotiating the best possible outcome Arranging and leading meetings with customers to restore confidence and resolve disputes Collaborating with branch leads across the business to navigate complex complaints Working alongside the accounts team to address overdue invoices contributing to customer dissatisfaction Collecting and analysing data on complaint trends and termination reasons to inform leadership decisions Introducing key account management support where needed to protect high-value relationships WHAT WE'RE LOOKING FOR Essential: Proven experience in complaints, retention, or customer success - ideally B2B Confident communicator - able to manage difficult conversations and push back where needed Strong negotiation skills under pressure Process-driven with excellent attention to detail Able to spot trends and present data clearly Organised - comfortable managing a busy caseload Desirable : Background in lift, FM, or building services Experience in account management or key account support Familiarity with CRM or complaints management systems Experience working across a multi-site or group structure THE PACKAGE Basic salary up to £40,000 depending on experience Monthly performance-based bonuses - OTE £50,000+ Full-time, permanent position Based in the udllley, West Midlands If the salary is slightly below where you are currently or where you'd need to be, please still apply. This is a brand-new role and the priority is finding the right person - there is a slim opportunity for flexibility for an exceptional candidate.
Jun 14, 2026
Full time
Complaints & Customer Retention Manager Lift & Facilities Services West Midlands Up to £40,000 + Bonuses (OTE £50,000+) Full-time, Permanent Brand new role THE OPPORTUNITY We're working with a well-established and fast-growing group within the UK engineering and facilities services sector to recruit a brand-new role: Complaints & Customer Retention Manager. This is a commercially critical position, created to protect and grow the business's maintenance contract base as the group continues to scale. You'll be the go-to person for escalated complaints and at-risk accounts - with real ownership, real impact, and the chance to shape how this function operates from day one. WHAT YOU'LL BE DOING Managing escalated customer complaints end to end - logging, investigating, resolving, and following up Owning the termination process and proactively working to retain customers who are considering leaving Contacting at-risk customers, understanding their concerns, and negotiating the best possible outcome Arranging and leading meetings with customers to restore confidence and resolve disputes Collaborating with branch leads across the business to navigate complex complaints Working alongside the accounts team to address overdue invoices contributing to customer dissatisfaction Collecting and analysing data on complaint trends and termination reasons to inform leadership decisions Introducing key account management support where needed to protect high-value relationships WHAT WE'RE LOOKING FOR Essential: Proven experience in complaints, retention, or customer success - ideally B2B Confident communicator - able to manage difficult conversations and push back where needed Strong negotiation skills under pressure Process-driven with excellent attention to detail Able to spot trends and present data clearly Organised - comfortable managing a busy caseload Desirable : Background in lift, FM, or building services Experience in account management or key account support Familiarity with CRM or complaints management systems Experience working across a multi-site or group structure THE PACKAGE Basic salary up to £40,000 depending on experience Monthly performance-based bonuses - OTE £50,000+ Full-time, permanent position Based in the udllley, West Midlands If the salary is slightly below where you are currently or where you'd need to be, please still apply. This is a brand-new role and the priority is finding the right person - there is a slim opportunity for flexibility for an exceptional candidate.
You will also receive an additional premium of £4.00 per hour whilst running the store. As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager• Deliver excellent customer service that goes beyond expectations• Support the Store Manager to boost employee engagement and meet store KPIs• Monitor product quality and manage stock rotation consistently• Oversee till cashing up and safe deposits• Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments• Skilled in time management and cost control• Motivated to achieve and exceed targets consistently• Strong customer service and compliance skills• Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store• A flexible working contract between 25-35 hours a week• 28 days annual leave including bank holidays• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Comprehensive training and ongoing development opportunities throughout your Aldi career• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Jun 14, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager• Deliver excellent customer service that goes beyond expectations• Support the Store Manager to boost employee engagement and meet store KPIs• Monitor product quality and manage stock rotation consistently• Oversee till cashing up and safe deposits• Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments• Skilled in time management and cost control• Motivated to achieve and exceed targets consistently• Strong customer service and compliance skills• Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store• A flexible working contract between 25-35 hours a week• 28 days annual leave including bank holidays• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Comprehensive training and ongoing development opportunities throughout your Aldi career• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Job: Portfolio Manager Location: Leads Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose As Portfolio Manager you will curate a range of products within a portfolio which will deliver Greencore key performance indicators, excellence programmes and customer NPD and EPD plans Key Accountabilities: Respond to customer briefs and market insight for the portfolio to make prioritisation decisions for the product range Prepare all Project Master Document that are Greencore Portfolio led Projects and support the Customer Teams prepare Project Master Document for all Customer led Projects Prepare & represent documentation and pre work required for our Weekly ITP and Monthly IBP meetings to ensure accurate information is used to make Portfolio decisions Rigorously apply stage and gate process timelines and measures for all products in development to ensure we are meeting the critical path and any risks are escalated and that key performance indicators are delivered Take responsibility for monitoring all products classed as exceptions to timeframes or key performance indicators through subsequent stages and gate approvals to ensure that redesigns and/or pricing changes are implemented Coordinate and work closely with the Portfolio Analyst to complete post launch reviews for all products within the range to validate that financial, operational and sales key performance indicators have been achieved and to capture lessons learnt for future product designs and launches - ranking them into bronze, silver and gold Constantly review the performance of the range and take action to remove or change unproductive or margin dilutive products using the Rev Management team and Qlik to inform decision making What We're Looking For: Demonstrates strong commercial acumen Highly numerate with a proven track record in data-driven environments Skilled in building product portfolios, either as a customer or supplier Deep understanding of manufacturing capabilities, food development processes, and commercial priorities Proficient in category management principles and strategies Significant experience in a commercial role, ideally within the FMCG sector Exceptional influencing skills with a proven ability to manage stakeholders effectively Resilient and adept at making tough prioritisation decisions At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies We reserve the right to close this advert ahead of the specified closing date.
Jun 14, 2026
Full time
Job: Portfolio Manager Location: Leads Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose As Portfolio Manager you will curate a range of products within a portfolio which will deliver Greencore key performance indicators, excellence programmes and customer NPD and EPD plans Key Accountabilities: Respond to customer briefs and market insight for the portfolio to make prioritisation decisions for the product range Prepare all Project Master Document that are Greencore Portfolio led Projects and support the Customer Teams prepare Project Master Document for all Customer led Projects Prepare & represent documentation and pre work required for our Weekly ITP and Monthly IBP meetings to ensure accurate information is used to make Portfolio decisions Rigorously apply stage and gate process timelines and measures for all products in development to ensure we are meeting the critical path and any risks are escalated and that key performance indicators are delivered Take responsibility for monitoring all products classed as exceptions to timeframes or key performance indicators through subsequent stages and gate approvals to ensure that redesigns and/or pricing changes are implemented Coordinate and work closely with the Portfolio Analyst to complete post launch reviews for all products within the range to validate that financial, operational and sales key performance indicators have been achieved and to capture lessons learnt for future product designs and launches - ranking them into bronze, silver and gold Constantly review the performance of the range and take action to remove or change unproductive or margin dilutive products using the Rev Management team and Qlik to inform decision making What We're Looking For: Demonstrates strong commercial acumen Highly numerate with a proven track record in data-driven environments Skilled in building product portfolios, either as a customer or supplier Deep understanding of manufacturing capabilities, food development processes, and commercial priorities Proficient in category management principles and strategies Significant experience in a commercial role, ideally within the FMCG sector Exceptional influencing skills with a proven ability to manage stakeholders effectively Resilient and adept at making tough prioritisation decisions At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies We reserve the right to close this advert ahead of the specified closing date.
Store Manager Banbridge Salary up to £40,000 + Bonus & Benefits NEW STORE OPENING We are excited to announce a new opportunity for an experienced Store Manager to lead the launch of a premium retail store opening in Banbridge. This is a unique chance to play a pivotal role in establishing a new location, shaping the customer experience, and building a high-performing team from the ground up click apply for full job details
Jun 14, 2026
Full time
Store Manager Banbridge Salary up to £40,000 + Bonus & Benefits NEW STORE OPENING We are excited to announce a new opportunity for an experienced Store Manager to lead the launch of a premium retail store opening in Banbridge. This is a unique chance to play a pivotal role in establishing a new location, shaping the customer experience, and building a high-performing team from the ground up click apply for full job details
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store.
Jun 14, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.You will also receive an additional premium of £4.00 per hour whilst running the store.
Store Manager Oxford Fashion Retail Salary Up to £45,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to £45,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to £45,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! BH36261
Jun 14, 2026
Full time
Store Manager Oxford Fashion Retail Salary Up to £45,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to £45,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to £45,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! BH36261
