178 jobs found

Senior Business Support Officer needed! Hourly Rate: 15.38ph Contract Duration: Until MArch 2027 Location: Temple Street, BS1 Hours: Tuesday 9-5, Wednesday 9-5 and Thursday 9-1. We are looking to recruit an organised and motivated Senior Business Support Officer working on a part-time basis, initially for 6 months. This is a key role providing essential business support to ensure the smooth running of the service and its projects. About the Role As a Senior Business Support Officer, you will champion the service and work closely with the lead officer providing a wide range of administrative and operational support. Your main responsibilities will include: Data entry, analysis, and management of datasets Diary management and process planning Raising purchase orders and processing invoices using ABW finance system Scanning and linking 'meanwhile' site documents into the system Printing and distributing terms and conditions documents Responding to emails, Freedom of Information (FOI) requests, Subject Access Requests (SARs), and complaints Recording and tracking information using iCase You will be processing and handling sensitive information About You For this role you will need to be a proactive and detail-oriented individual with: Strong interpersonal, organisational, and time management skills Proven analytical abilities, especially in handling data and financial processes Experience of using Office 365, including Outlook, Word, and Excel Confidence in managing and analysing spreadsheets Familiarity with SharePoint for saving, sharing, uploading and retrieving documents A genuine interest in supporting the Gypsy Roma Traveller community and understanding the challenges they face Knowledge and understanding of GDPR and data-protection protection policies and procedures. This position is suited to someone who takes pride in delivering high-quality business support. This role is hybrid based, with some opportunity to work from home after training, but will need to be in the office when requested or required. A basic DBS is required. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We're recruiting an experienced Housing Benefits Officer to join a busy Revenues and Benefits service delivering vital financial support to vulnerable residents within a local authority environment. This role sits within a high-performing Housing Benefits team responsible for administering Housing Benefit and Council Tax Support for approximately 20,000 households. The successful candidate will manage complex assessments, support overpayment recovery processes, and ensure all work is delivered accurately, efficiently and in line with current legislation and best practice. The Role - Assess and process Housing Benefit and Council Tax Support claims in line with legislation, policy and performance targets - Carry out complex financial assessments including self-employed applicants, students and vulnerable households - Process changes in circumstances, revisions, reviews and interventions accurately and within agreed timescales - Assess and implement Discretionary Housing Payments, backdating requests and underlying entitlement decisions - Identify, calculate and recover overpaid benefits, supporting the council's overpayment recovery objectives - Recommend appeals for referral to Tribunal services where appropriate - Work proactively to minimise fraud and ensure all assessments comply with verification standards - Liaise with internal departments including Revenues, Housing, Finance and customer service teams to ensure effective service delivery - Work with external stakeholders including landlords and the Department for Work and Pensions - Provide advice and guidance to residents regarding Housing Benefits, Council Tax Support and wider welfare benefits - Handle difficult or sensitive customer interactions professionally and empathetically - Attend home visits where required to gather or verify information - Maintain accurate records and ensure all casework is completed in line with council policies and procedures - Support service improvement initiatives and contribute to maintaining high performance and quality standards - Assist with training and knowledge sharing across the team where required Key Requirements - Extensive current knowledge of Housing Benefit and Council Tax Support legislation and procedures - Strong practical experience assessing Housing Benefit and Council Tax Support claims within a local authority or similar back-office environment - Experience processing complex benefit calculations and changes in circumstances - Good understanding of overpayment recovery, appeals and fraud prevention processes - Excellent communication skills, both written and verbal - Ability to deal effectively with vulnerable or challenging customers in a professional manner - Strong organisational skills with the ability to manage workloads and meet performance targets - Good IT skills including experience using housing benefits systems and Microsoft Office packages - Ability to work independently and collaboratively within a team environment - Understanding of data protection, verification standards and compliance requirements - GCSE-level numeracy and literacy or equivalent experience - Willingness to undertake home visits where required What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Benefits Officers, Revenues & Benefits professionals and Welfare Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Management Information Officer - Waste Services Annual Salary : Approximately £16 per hour Location : Rotherham (Hellaby / Hybrid) Job Type : Full-time, 37 hours per week Join our client in their Waste and Street Scene Services department as a Management Information (MI) Officer. This role is crucial for supporting Waste Services by collecting, analysing, and reporting on management information to enhance service performance, efficiency, and compliance. The focus is on handling large datasets, producing accurate reports, and providing insights primarily using Microsoft Excel and other data tools. Day-to-day of the role: Data Management & Analysis : Extract, manipulate, and analyse large datasets related to household waste collection, recycling rates, missed collections, and fleet and route performance. Maintain and update datasets ensuring accuracy, consistency, and integrity. Clean and validate data from multiple systems such as CRM, in-cab systems, and weighbridges. Reporting & MI Production : Produce regular performance reports (daily, weekly, monthly) for operational teams and senior management. Develop and maintain Excel-based dashboards and trackers. Provide statutory returns and respond to ad hoc data requests from managers and stakeholders. Excel & Technical Work : Utilise advanced Excel functions including pivot tables, VLOOKUP/XLOOKUP, and Power Query. Automate reporting processes to improve efficiency. Support the development of standardised MI templates. Performance & Insight : Identify trends, issues, and opportunities within waste service data. Support service improvement by providing evidence-based insights. Work closely with operational managers to interpret data findings. Stakeholder Support : Liaise with internal teams (operations, customer services, finance). Translate complex data into clear, understandable information. Support audits and performance reviews. Required Skills & Qualifications: Strong experience working with large datasets. Advanced Microsoft Excel skills (pivot tables, lookups, formulas). Experience producing MI reports or performance dashboards. Strong analytical and problem-solving ability. High attention to detail and data accuracy. Ability to explain data to non-technical stakeholders. Desirable: Experience within local government or waste services, knowledge of WasteDataFlow or environmental reporting, experience with Power BI or other visualisation tools. Benefits: Competitive hourly rate. Hybrid working options. Opportunity to contribute to public service improvement through data-driven decision-making. How to apply: To apply for the Management Information Officer position in Waste Services, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Elevation Senior Finance are delighted to be supporting a well-established international manufacturing business to recruit a commercially focused Financial Controller to lead the finance function for its UK operation which is located in Rotherham. Operating within a technically advanced manufacturing environment, the company supplies high-performance engineered products into a range of demanding global industries including aerospace, energy, automotive, medical, defence, and industrial markets. This is a key leadership role offering the opportunity to work closely with senior operational leadership and play a central part in driving financial performance, operational improvement, and strategic decision-making. Reporting directly to the Chief Financial Officer, the Financial Controller will take responsibility for the day-to-day financial management of the UK business while partnering with operational stakeholders to support commercial and manufacturing performance. The successful candidate will combine strong technical accounting capability with a hands-on, proactive approach and the ability to operate effectively within a fast-paced manufacturing environment. Key Responsibilities Lead all day-to-day finance activities for the UK operation Prepare monthly management accounts, financial statements, and performance analysis Manage month-end and year-end close processes Deliver detailed variance analysis, identifying trends, risks, and improvement opportunities Maintain strong balance sheet reconciliations and financial controls Partner with operational leadership to support profitability and informed business decisions Support annual budgeting, forecasting, and strategic planning activities Provide inventory and cost analysis to support manufacturing and supply chain initiatives Coordinate external audits and manage audit requirements efficiently Ensure compliance with accounting standards and statutory reporting obligations Develop and enhance internal controls, financial procedures, and reporting processes Drive continuous improvement, automation, and process efficiencies within finance Mentor and support junior finance team members Contribute to operational and business improvement projects as required Candidate Profile We are looking for a motivated and commercially aware finance professional who enjoys working closely with operations and adding value beyond the numbers. Key Requirements ACA, ACCA, CIMA, CPA, CGA, or CMA qualified preferred Degree qualified in Accounting, Finance, or related discipline Previous Financial Controller or senior finance leadership experience Manufacturing, engineering, or industrial sector experience highly desirable Strong understanding of financial reporting, budgeting, forecasting, cost accounting, and internal controls Experience using ERP systems and financial reporting tools Advanced Microsoft Excel skills Strong analytical and problem-solving capabilities Excellent communication and stakeholder management skills Proactive, self-motivated, and adaptable approach High levels of professionalism, integrity, and accountability What's on Offer Opportunity to join a globally respected manufacturing organisation Strategic leadership role within the UK business Collaborative and supportive working environment Ability to directly influence operational and financial performance Long-term career opportunity within a growing international group If you are looking for a Financial Contoller role where you can influence decision making and contribute to the ongoing success of a business, then apply online or contact Steve Bruce at Elevation for a confidential discussion about the role.

Senior Finance Officer Location: Letchworth Type: Fixed Term Contract (Minimum 12 Months) Salary: £32,000 Our client, a well-established organisation based in Letchworth, is looking to appoint a Senior Finance Officer to join their friendly and collaborative finance team. This is a varied role offering responsibility across payroll supervision, invoicing, month-end and reporting, whilst working closely with the Finance Officer and Management Accountant to support the wider finance function. The business offers a genuinely supportive environment, ongoing training and development, and the opportunity to join a close-knit team with a strong collaborative culture. The Role Working as part of a close-knit finance team, you will support the day-to-day running of the finance function, taking ownership of payroll-related activities whilst assisting with transactional finance and reporting processes across the business. Key Responsibilities: Supervising and supporting payroll staff internally and external payroll support providers Overseeing end-to-end payroll processing for 200+ employees Supporting with weekly timesheets, annual leave and sickness processing where required Reviewing overtime hours and payroll accuracy Managing payroll queries, contract changes and leavers Processing sickness documentation and supporting payroll reconciliations Acting as an escalation point for more complex payroll issues Processing purchase invoices Managing invoicing queries across multiple income streams Assisting with month-end duties including journals and bank reconciliations Supporting the Management Accountant with Board reporting and ad hoc projects Maintaining and updating budget data Exporting and analysing SAP reports for month-end processes Producing analysis and reporting for stakeholders across the business About You: Previous experience within a finance role covering payroll and transactional finance Experience supervising or overseeing payroll processes would be advantageous Strong communication skills with the ability to build relationships across the business Good understanding of financial processes and procedures Strong Excel and general IT skills Experience using finance systems/databases, ideally SAP Highly organised with strong attention to detail Able to manage workload effectively and meet deadlines Comfortable working independently and supporting multiple priorities simultaneously What's on Offer: Supportive and collaborative working environment Ongoing training and professional development Company pension scheme Health & wellbeing programme Employee discounts and rewards scheme If you're looking for a varied finance role within a friendly and supportive organisation where you can make a genuine impact, we'd love to hear from you. Apply now or get in touch for a confidential conversation.

Eden Brown Synergy are working with an organisation who are carrying out the largest and most complex infrastructure projects ever undertaken in the UK and they are looking for an experienced Finance Business Partner to join their team on a permanent basis in Birmingham City Centre. The role is full time (hybrid working) and paying 54,878 - 64,562 per annum depending on skills and experience. The organisation also offers a 20% benefits fund which is paid on top of the base salary . The role: As a Finance Business Partner you will provide assurance and challenge, driving accountability and focus on cost control throughout the directorates you support. Provide oversight, control and direction to your team (if applicable) and ensure appropriate Finance support to promote effective decision making and performance management of Direct and Indirect Costs. Corporate Governance/ Managing Public Money Provides guidance on the application of governance within area Acting as the Chief Financial Officer's (CFO) representative at monthly review meetings Review and financial endorsement of Change and Investment Papers, challenging all risks/ opportunities/ ensuring programme impacts are clearly identified and any associated costs recorded Representative on investment change panels Providing assurance to senior management that reported expenditure and contract payments are appropriate. IFRS Accounting / National Audit Office (NAO) Provides input to development of policies and Enterprise reporting and planning development Pros guidance on appropriate IFRS accounting treatment of transactions (prepayment / accruals/ liabilities) Provides justification and supporting evidence of accounting adjustments to NAO Auditors as required. Financial Reporting/ Month/ Year end Oversee the month end financial accounts close Prepare the accounts and plan for year-end audit Complete monthly analytics of contract spend Provide budget variance commentary Review and assure Programme Board Packs. Funding/Cash Flow Review and challenge emerging forecasts and monitor against Spending Review (SR) funding Propose remedial actions to business as required Work with supply chain finance leads and commercial to improve Actual Cost of Work Performed (ACWP) and cash flow data Develop Cashflow forecast reporting for DfT, challenge the supply chain submissions. Business Planning/Forecast Support and maintain the Business Planning and forecasting process, providing guidance on planning principles and expectations as provided by business planning Provides assurance to the business that data provided by cost management/commercial is reliable. Budget Management Supports business in determining the appropriate disaggregation and delegations Facilitate system changes required and reporting requirements for budget management. Workforce Costs & Indirects Provide Workforce Actual costs and forecast information to inform programme cost estimates Challenge budget holders to achieve workforce objectives and optimise resources. Skills: Communication skills: ability to interpret and communicate complex financial issues to non-financial colleagues and to secure compliance with Managing Public Money. Stakeholder management skills, with the ability to engage, communicate and develop consensus with both internal and external stakeholders up to Executive level. Influencing skills: ability to influence key decisions. The post-holder is expected to behave at all times in a manner consistent with the organisation's values of Safety, Leadership, Integrity and Respect Ability to critically review and challenge forecasts, assessing them for their affordability, value for money, timing and impact on programme delivery. Ability to use ERP systems, utilising data analytics software and complex Excel models. Ability to ensure effective financial controls within a major project. Knowledge: Qualified Accountant with experience of operating at in a complex environment. Knowledge of Government accounting requirements (DEL/AME funding) to ensure compliance of business plans within delegated authority. Knowledge of accounting systems. Type of experience: Experience of driving output focussed, activity-based budgets and forecasts. Supporting the process for development of the annual business plan and budget setting processes within funding caps set by the Spending Review. Qualified Accountant with experience of operating in a complex environment which may include infrastructure projects. Please only apply for the role if you have all the skills, knowledge and experience as mentioned above. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. 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Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.

1. Background Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery. 2. Purpose of the Role The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting. The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships. 3.Terms of Reference Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid) Reporting to: Programmes Manager Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements Full time/Part time: Full Time Travel: International travel may be required depending on programme and organisational needs. 4. Scope of Work and Key Responsibilities Programme Coordination and Partner Management Maintain regular communication with implementing partners across multiple countries Coordinate programme activities to ensure timely and effective delivery Support negotiation and alignment with field teams and partners on implementation priorities Build and maintain strong working relationships with partners and stakeholders Proposal Development, Business Development and Donor Engagement Lead the development of project proposals, concept notes, and budgets Contribute to business development efforts, including drafting marketing materials and supporting donor engagement Develop marketing and programme-related materials to support fundraising and visibility Build and maintain relationships with donors and external stakeholders Programme Monitoring, Reporting and Compliance Review narrative and financial reports from partners for quality and accuracy Track programme deliverables, milestones, and deadlines across projects Maintain programme trackers, dashboards, and internal monitoring tools Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning Ensure documentation and data are organised, accurate, and up to date Financial Coordination Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking Review partner budgets and support financial planning processes Ensure alignment between programme delivery and financial requirements Design, Communications and Knowledge Products Develop visual and written materials including presentations, one-pagers, capability statements, and reports Support media and communications outputs using design tools such as Canva and Adobe Creative Suite Contribute to internal and external communications materials to enhance programme visibility Support media-related activities, including content development and basic media training where required Capacity Building and Team Support Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs) Develop and refine internal documents such as SOPs and guidance materials Support onboarding, training, and supervision of interns Provide support to colleagues across programme activities as required Systems, Learning and Operational Support Maintain and update programme databases and information systems Support feedback collection processes, including surveys and learning inputs Contribute to problem-solving and continuous improvement across programmes Participate in calls across multiple time zones and undertake occasional travel as required Procurement and supply chain support Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing. Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention. Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation. Operational risk management Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness. Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation. 5. Qualifications and Experience Degree or equivalent experience in international development, humanitarian studies, or a related field Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings Proven experience in proposal development, including budget preparation Strong experience working with implementing partners and managing multi-country programmes Experience reviewing narrative and financial reports and ensuring donor compliance Familiarity with working alongside finance and monitoring and evaluation (M&E) teams 6. Core Competencies Strong organisational and coordination skills with the ability to manage multiple priorities Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable Strong analytical and problem-solving abilities Experience developing presentations, reports, and programme materials Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment 7. Compliance, Safeguarding and Ethics The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations. The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements. The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders. Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.