Customer Service Advisor (Repairs Team) Bristol, BS4 15.06 per hour 4 month temporary contract with potential for extension We're currently recruiting on behalf of our local government client for a Customer Service Advisor to join a busy and fast paced repairs coordination team. This is an excellent opportunity for someone with a background in customer service or administration who enjoys problem-solving, multitasking, and delivering a great customer experience. What You'll Be Doing In this role, you'll be at the heart of the operation, helping ensure repairs are scheduled efficiently and customers are kept informed at all times. Please note that this role will be based onsite in the office full time for 3 months, and then progress to a hybrid position working 3 days a week in the office and 2 from home. Key responsibilities include : Handling incoming customer enquiries and providing clear, friendly support Logging and prioritising repair requests accurately Scheduling and coordinating work for field-based teams Keeping customers updated on appointments, delays, and changes Monitoring repair jobs throughout the day and resolving issues proactively Liaising with contractors, operatives, and internal teams Maintaining accurate, real-time updates across internal systems What We're Looking For Experience in customer service, contact centre, or administrative roles Strong organisational skills and the ability to manage multiple tasks Excellent communication skills and a professional phone manner Confidence working in a fast-paced, reactive environment Good IT skills and strong attention to detail A proactive, team-focused approach Previous experience in repairs, housing, or scheduling would be beneficial but is not essential. If you're looking for your next opportunity in customer service or administration and enjoy working in a role where you can make a real difference day-to-day, this could be a great fit for you so apply now! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 11, 2026
Seasonal
Customer Service Advisor (Repairs Team) Bristol, BS4 15.06 per hour 4 month temporary contract with potential for extension We're currently recruiting on behalf of our local government client for a Customer Service Advisor to join a busy and fast paced repairs coordination team. This is an excellent opportunity for someone with a background in customer service or administration who enjoys problem-solving, multitasking, and delivering a great customer experience. What You'll Be Doing In this role, you'll be at the heart of the operation, helping ensure repairs are scheduled efficiently and customers are kept informed at all times. Please note that this role will be based onsite in the office full time for 3 months, and then progress to a hybrid position working 3 days a week in the office and 2 from home. Key responsibilities include : Handling incoming customer enquiries and providing clear, friendly support Logging and prioritising repair requests accurately Scheduling and coordinating work for field-based teams Keeping customers updated on appointments, delays, and changes Monitoring repair jobs throughout the day and resolving issues proactively Liaising with contractors, operatives, and internal teams Maintaining accurate, real-time updates across internal systems What We're Looking For Experience in customer service, contact centre, or administrative roles Strong organisational skills and the ability to manage multiple tasks Excellent communication skills and a professional phone manner Confidence working in a fast-paced, reactive environment Good IT skills and strong attention to detail A proactive, team-focused approach Previous experience in repairs, housing, or scheduling would be beneficial but is not essential. If you're looking for your next opportunity in customer service or administration and enjoy working in a role where you can make a real difference day-to-day, this could be a great fit for you so apply now! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Dive Into a Career That Makes a Splash Are you a people-focused individual with excellent communication and listening skills, empathy, and a willingness to learn? Do you enjoy helping customers with billing queries, explaining payment options, and supporting general office administration in a fast-paced environment? United Utilities provides essential water services across the Northwest and is looking for customer-focused individuals to join their Billing team in Whitehaven on a part-time basis . About the Role As a part-time Customer Service Advisor, you will be the first point of contact for customers, supporting them with billing queries, payment plans, and general enquiries via phone, email, and administrative tasks. Key Responsibilities Provide friendly and professional customer support via phone and email Handle billing queries, payment issues, and account discrepancies Investigate and resolve customer concerns, escalating complex cases where required Explain available payment plans and assist customers in setting up suitable options Complete general administrative tasks to support office operations Manage incoming communications efficiently, ensuring timely follow-ups Work collaboratively with internal teams to resolve customer issues effectively What We're Looking For Empathy & Sensitivity - Ability to handle customer concerns with care Strong Communication Skills - Clear and professional across all channels Listening Skills - Patient and attentive approach Integrity - Responsible handling of sensitive information Administrative Skills - Basic experience in email, data entry, and document handling Willingness to Learn - Open to feedback and development Positive Attitude - Proactive and solution-focused Key Details Pay: £13.95 per hour (PAYE, paid weekly in arrears) Location: Whitehaven (on-site) Contract: 12-month temporary assignment via Reed Talent Solutions Start Date: 20 July 2026 Part-Time Working Pattern Flexible part-time hours available within a 4-week rolling rota , including a mix of weekdays and occasional weekend shifts. Exact hours will be agreed to suit both business needs and your availability (typically between 16-30 hours per week). Training 8 weeks of fully paid training Monday to Friday, 9am-5pm (full-time during training) Ongoing support with mentoring and buddying Benefits Free on-site parking Modern office facilities with refreshments Supportive team environment Next Steps Apply now with your updated CV. A member of the Reed team will guide you through the process, including: Telephone interview with Reed Onsite interview with United Utilities Pre-employment checks prior to your start date
Jun 10, 2026
Full time
Dive Into a Career That Makes a Splash Are you a people-focused individual with excellent communication and listening skills, empathy, and a willingness to learn? Do you enjoy helping customers with billing queries, explaining payment options, and supporting general office administration in a fast-paced environment? United Utilities provides essential water services across the Northwest and is looking for customer-focused individuals to join their Billing team in Whitehaven on a part-time basis . About the Role As a part-time Customer Service Advisor, you will be the first point of contact for customers, supporting them with billing queries, payment plans, and general enquiries via phone, email, and administrative tasks. Key Responsibilities Provide friendly and professional customer support via phone and email Handle billing queries, payment issues, and account discrepancies Investigate and resolve customer concerns, escalating complex cases where required Explain available payment plans and assist customers in setting up suitable options Complete general administrative tasks to support office operations Manage incoming communications efficiently, ensuring timely follow-ups Work collaboratively with internal teams to resolve customer issues effectively What We're Looking For Empathy & Sensitivity - Ability to handle customer concerns with care Strong Communication Skills - Clear and professional across all channels Listening Skills - Patient and attentive approach Integrity - Responsible handling of sensitive information Administrative Skills - Basic experience in email, data entry, and document handling Willingness to Learn - Open to feedback and development Positive Attitude - Proactive and solution-focused Key Details Pay: £13.95 per hour (PAYE, paid weekly in arrears) Location: Whitehaven (on-site) Contract: 12-month temporary assignment via Reed Talent Solutions Start Date: 20 July 2026 Part-Time Working Pattern Flexible part-time hours available within a 4-week rolling rota , including a mix of weekdays and occasional weekend shifts. Exact hours will be agreed to suit both business needs and your availability (typically between 16-30 hours per week). Training 8 weeks of fully paid training Monday to Friday, 9am-5pm (full-time during training) Ongoing support with mentoring and buddying Benefits Free on-site parking Modern office facilities with refreshments Supportive team environment Next Steps Apply now with your updated CV. A member of the Reed team will guide you through the process, including: Telephone interview with Reed Onsite interview with United Utilities Pre-employment checks prior to your start date
Customer Service Representative - Temporary to Permanent Full-Time and part-time shifts available Office based in Bowthorpe and hybrid working after training Hours: 37.5 per week Shift Pattern: Five days per week, Monday to Sunday. Shifts are 8 hours (including a 30-minute unpaid break) scheduled between 08:00 and 20:00. Salary: £12.81 per hour The role will commence initially on a temporary basis then become permanent Please note: This position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed prior to your start date, which may require adjustment if necessary. About the Role This role offers the opportunity to join a warm and friendly contact centre team focused on delivering exceptional customer service. You will support customers with telecare products and services that promote independence, safety and wellbeing. The role involves handling varied customer enquiries and creating meaningful conversations and long-term customer satisfaction. Key Responsibilities Manage inbound and outbound customer enquiries via phone, email and digital channels Provide detailed product information and tailored recommendations based on customer needs Build and maintain strong customer relationships to encourage loyalty and repeat business Identify and promote upgrade opportunities that enhance customer safety and independence Explain the value and benefits of new or upgraded products clearly and confidently Create quotations, process orders and manage timely follow-up activities Maintain accurate and compliant records within the CRM system Keep up-to-date with product updates, service changes and market trends Collaborate with colleagues across operations, marketing and customer service to support a seamless customer experience Contribute ideas and feedback to help identify improvement opportunities and customer needs Your Day-to-Day Will Include Engaging customers to resolve queries and offer appropriate product solutions Keeping accurate and timely records of all interactions and agreements Monitoring your sales pipeline and following up on outstanding leads Escalating complex or sensitive issues when required Ensuring compliance with internal policies, procedures and industry regulations Handling challenging conversations with professionalism and empathy Sharing insights, best practices and successes with the wider team About You The successful applicant with have strong communication skills, able to communicate by telephone and email. You will have strong empathy skills, listening and understanding the customers situation, need or issue. You enjoy listening and speaking with customers, understanding their needs and advising on the right solutions-whether they require a new system, an upgrade or reassurance. You work effectively across inbound and outbound activity to provide excellent customer service. Please apply online or contact Maxine, Isobelle or Andrea at Reed Norwich
Jun 10, 2026
Seasonal
Customer Service Representative - Temporary to Permanent Full-Time and part-time shifts available Office based in Bowthorpe and hybrid working after training Hours: 37.5 per week Shift Pattern: Five days per week, Monday to Sunday. Shifts are 8 hours (including a 30-minute unpaid break) scheduled between 08:00 and 20:00. Salary: £12.81 per hour The role will commence initially on a temporary basis then become permanent Please note: This position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed prior to your start date, which may require adjustment if necessary. About the Role This role offers the opportunity to join a warm and friendly contact centre team focused on delivering exceptional customer service. You will support customers with telecare products and services that promote independence, safety and wellbeing. The role involves handling varied customer enquiries and creating meaningful conversations and long-term customer satisfaction. Key Responsibilities Manage inbound and outbound customer enquiries via phone, email and digital channels Provide detailed product information and tailored recommendations based on customer needs Build and maintain strong customer relationships to encourage loyalty and repeat business Identify and promote upgrade opportunities that enhance customer safety and independence Explain the value and benefits of new or upgraded products clearly and confidently Create quotations, process orders and manage timely follow-up activities Maintain accurate and compliant records within the CRM system Keep up-to-date with product updates, service changes and market trends Collaborate with colleagues across operations, marketing and customer service to support a seamless customer experience Contribute ideas and feedback to help identify improvement opportunities and customer needs Your Day-to-Day Will Include Engaging customers to resolve queries and offer appropriate product solutions Keeping accurate and timely records of all interactions and agreements Monitoring your sales pipeline and following up on outstanding leads Escalating complex or sensitive issues when required Ensuring compliance with internal policies, procedures and industry regulations Handling challenging conversations with professionalism and empathy Sharing insights, best practices and successes with the wider team About You The successful applicant with have strong communication skills, able to communicate by telephone and email. You will have strong empathy skills, listening and understanding the customers situation, need or issue. You enjoy listening and speaking with customers, understanding their needs and advising on the right solutions-whether they require a new system, an upgrade or reassurance. You work effectively across inbound and outbound activity to provide excellent customer service. Please apply online or contact Maxine, Isobelle or Andrea at Reed Norwich
Customer Service Advisor Job Type: Temporary (3 months, potential extension) Location: Dereham Working Hours: 37 hours per week, Monday to Friday, shifts between 8.30am and 5.30pm We are currently seeking a Customer Service Advisor to join our team on a temporary basis. This role is ideal for someone with prior contact centre experience who can effectively multitask and navigate multiple IT systems. The position offers a structured weekday schedule and includes free parking. Day-to-day of the role: Assess and resolve verbal and written enquiries through various channels including telephone, email, webchat, social media, and face-to-face interactions. Complete service requests and log complaints, ensuring all customer interactions are handled efficiently and effectively. Remain customer-focused, responding positively and proactively, especially during periods of high demand. Undertake additional administrative duties to maximise productivity. This includes sending out information, dealing with post, scanning documents, franking the post, and performing other reasonable duties as required by your line manager. Required Skills & Qualifications: Previous experience in a contact centre environment. Strong ability to multitask and navigate several IT systems simultaneously. Excellent communication skills, capable of handling multiple channels of customer interaction. Proactive and positive attitude, especially under pressure. Competency in administrative tasks and a keen eye for detail. Benefits: Free parking. Structured working hours with weekends off. Opportunity for role extension based on performance. Please apply online or contact Maxine or Andrea at Reed Norwich.
Jun 10, 2026
Seasonal
Customer Service Advisor Job Type: Temporary (3 months, potential extension) Location: Dereham Working Hours: 37 hours per week, Monday to Friday, shifts between 8.30am and 5.30pm We are currently seeking a Customer Service Advisor to join our team on a temporary basis. This role is ideal for someone with prior contact centre experience who can effectively multitask and navigate multiple IT systems. The position offers a structured weekday schedule and includes free parking. Day-to-day of the role: Assess and resolve verbal and written enquiries through various channels including telephone, email, webchat, social media, and face-to-face interactions. Complete service requests and log complaints, ensuring all customer interactions are handled efficiently and effectively. Remain customer-focused, responding positively and proactively, especially during periods of high demand. Undertake additional administrative duties to maximise productivity. This includes sending out information, dealing with post, scanning documents, franking the post, and performing other reasonable duties as required by your line manager. Required Skills & Qualifications: Previous experience in a contact centre environment. Strong ability to multitask and navigate several IT systems simultaneously. Excellent communication skills, capable of handling multiple channels of customer interaction. Proactive and positive attitude, especially under pressure. Competency in administrative tasks and a keen eye for detail. Benefits: Free parking. Structured working hours with weekends off. Opportunity for role extension based on performance. Please apply online or contact Maxine or Andrea at Reed Norwich.
Hays HR are delighted to be supporting a well-established organisation in Sheffield with the recruitment of an experienced Organisation Development Advisor to support a critical transformation project on an interim basis. This is a fantastic opportunity for a skilled HR/OD professional to lead on a key organisational initiative focused on capability development and workforce insight. The Role You will take ownership of a structured project aimed at building a clear and consistent understanding of skills across the organisation. This will involve designing and implementing a framework that captures individual capabilities and aligns them to organisational priorities. Working closely with senior stakeholders and line managers, you will drive engagement, ensure consistency of approach, and deliver meaningful outputs that support workforce planning and development. Key Responsibilities Review best practice and existing frameworks to inform the approach Design a competency framework with defined capability levels Develop and implement a methodology for capturing employee skillsets Lead organisation-wide engagement activity, including workshops and briefings Partner with managers to validate and refine outputs Establish reporting tools to provide insight and support decision-making Deliver the project within agreed timeframes About YouWe are keen to speak with candidates who can demonstrate: Proven experience in organisational development and change programmes A track record of delivering projects focused on skills, capability or workforce planning Strong stakeholder engagement skills, with the ability to influence at all levels Experience leading workshops and driving employee engagement Confidence working with HR systems or digital tools to capture and analyse data Solid project delivery skills, with the ability to manage timelines and priorities Experience within a complex or public sector environment would be advantageous, but not essential. What You'll Get in Return Competitive daily rate or equivalent salary - £42,800 - £46,000 Full time - 37 hours a week Flexible hybrid working model, Office base is Sheffield city centre 2/3 days in office. The successful candidate will need to be local to the area. Opportunity to lead a high-impact project within a reputable organisation Immediate start for up to 6 months Immediate start available Next Steps If you're an experienced OD professional available at short notice and looking for your next interim challenge, we'd love to hear from you.Apply now or contact Hays HR for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 10, 2026
Seasonal
Hays HR are delighted to be supporting a well-established organisation in Sheffield with the recruitment of an experienced Organisation Development Advisor to support a critical transformation project on an interim basis. This is a fantastic opportunity for a skilled HR/OD professional to lead on a key organisational initiative focused on capability development and workforce insight. The Role You will take ownership of a structured project aimed at building a clear and consistent understanding of skills across the organisation. This will involve designing and implementing a framework that captures individual capabilities and aligns them to organisational priorities. Working closely with senior stakeholders and line managers, you will drive engagement, ensure consistency of approach, and deliver meaningful outputs that support workforce planning and development. Key Responsibilities Review best practice and existing frameworks to inform the approach Design a competency framework with defined capability levels Develop and implement a methodology for capturing employee skillsets Lead organisation-wide engagement activity, including workshops and briefings Partner with managers to validate and refine outputs Establish reporting tools to provide insight and support decision-making Deliver the project within agreed timeframes About YouWe are keen to speak with candidates who can demonstrate: Proven experience in organisational development and change programmes A track record of delivering projects focused on skills, capability or workforce planning Strong stakeholder engagement skills, with the ability to influence at all levels Experience leading workshops and driving employee engagement Confidence working with HR systems or digital tools to capture and analyse data Solid project delivery skills, with the ability to manage timelines and priorities Experience within a complex or public sector environment would be advantageous, but not essential. What You'll Get in Return Competitive daily rate or equivalent salary - £42,800 - £46,000 Full time - 37 hours a week Flexible hybrid working model, Office base is Sheffield city centre 2/3 days in office. The successful candidate will need to be local to the area. Opportunity to lead a high-impact project within a reputable organisation Immediate start for up to 6 months Immediate start available Next Steps If you're an experienced OD professional available at short notice and looking for your next interim challenge, we'd love to hear from you.Apply now or contact Hays HR for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Glasgow . The role Job Details: Role : Customer Service Advisor (Complaints) Location : CE, Glasgow Mail Centre, 20 Turner Road, Glasgow. G21 1AA Start date : 29/06/2026 Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Please note that Saturday flexibility is required. Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Jun 09, 2026
Full time
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Glasgow . The role Job Details: Role : Customer Service Advisor (Complaints) Location : CE, Glasgow Mail Centre, 20 Turner Road, Glasgow. G21 1AA Start date : 29/06/2026 Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Please note that Saturday flexibility is required. Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Customer Service Advisors 15.06 per hour Temporary to Fixed Term Contract after 3 months Central Bristol - with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you someone who loves helping people, solving problems, and delivering great service every day? Tate is delighted to be partnering with a well-respected local authority in Bristol to recruit Customer Service Advisors for a fantastic opportunity starting on Tuesday 14th July. This is your chance to join a role where your support truly matters and where you can make a positive difference in the community. What you'll be doing: As the first point of contact for customers, you'll be at the heart of delivering a professional, compassionate, and solutions-driven service over the phone. This is a varied and rewarding role where no two days are the same, and your ability to communicate clearly and confidently will make a real impact. Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll be joining a welcoming and supportive team that values development, collaboration, and great customer care. With excellent training and clear progression routes, this role offers the perfect next step for someone who enjoys working in a busy, people-focused environment and wants to build a long-term career. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 09, 2026
Seasonal
Customer Service Advisors 15.06 per hour Temporary to Fixed Term Contract after 3 months Central Bristol - with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you someone who loves helping people, solving problems, and delivering great service every day? Tate is delighted to be partnering with a well-respected local authority in Bristol to recruit Customer Service Advisors for a fantastic opportunity starting on Tuesday 14th July. This is your chance to join a role where your support truly matters and where you can make a positive difference in the community. What you'll be doing: As the first point of contact for customers, you'll be at the heart of delivering a professional, compassionate, and solutions-driven service over the phone. This is a varied and rewarding role where no two days are the same, and your ability to communicate clearly and confidently will make a real impact. Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll be joining a welcoming and supportive team that values development, collaboration, and great customer care. With excellent training and clear progression routes, this role offers the perfect next step for someone who enjoys working in a busy, people-focused environment and wants to build a long-term career. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Doxford . The Role Job Details: Role : Customer Service Advisor Location : Royal Mail, Admiral House, 2 Admiral Way, Doxford, International Park, Sunderland, SR3 3XW Start date : 13/07/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Required Skills/Experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Jun 09, 2026
Full time
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Doxford . The Role Job Details: Role : Customer Service Advisor Location : Royal Mail, Admiral House, 2 Admiral Way, Doxford, International Park, Sunderland, SR3 3XW Start date : 13/07/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Required Skills/Experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Doxford . The Role Job Details: Role : Customer Service Advisor Location : Royal Mail, Admiral House, 2 Admiral Way, Doxford, International Park, Sunderland, SR3 3XW Start date : 13/07/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Required Skills/Experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Jun 09, 2026
Full time
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Doxford . The Role Job Details: Role : Customer Service Advisor Location : Royal Mail, Admiral House, 2 Admiral Way, Doxford, International Park, Sunderland, SR3 3XW Start date : 13/07/2026 (later start dates also available - please enquire) Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key Responsibilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Required Skills/Experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Desirable Qualities Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Dearne . The role Job Details: Role: Customer Service Advisor Location: Royal Mail, Dearne House, Cortonwood Drive, Barnsley, S73 0UF Start date: 13/07/2026 (later start date available - please enquire) Pay Rate: £13.52 per hour Contract: Temporary (up to 12 weeks, with potential extension) Hours: Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Jun 08, 2026
Full time
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Dearne . The role Job Details: Role: Customer Service Advisor Location: Royal Mail, Dearne House, Cortonwood Drive, Barnsley, S73 0UF Start date: 13/07/2026 (later start date available - please enquire) Pay Rate: £13.52 per hour Contract: Temporary (up to 12 weeks, with potential extension) Hours: Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Your new company This is a forward-thinking, people-centred independent accountancy and advisory firm with a strong presence West Yorkshire and the wider UK. The firm has an excellent reputation for delivering high-quality, relationship-led accountancy services to a diverse portfolio of business and personal clients. Additionally, this firm offers a dynamic, genuinely supportive and collaborative culture, and there is an opportunity to join a new audit team as they continue their organic growth across the market. Your new role As an Audit Senior, you will play a key role in delivering high-quality audit services to a varied client base across Yorkshire and beyond. You will: Lead on-site audit assignments from planning through to completion Supervise and mentor junior team members Prepare statutory accounts and support clients with technical queries Build strong client relationships through clear communication and a proactive approach Work closely with the manager and directors to ensure high standards of compliance and service delivery This is an opportunity to join a firm where your voice is heard, your development is prioritised, and your work genuinely supports local businesses and individuals. What you'll need to succeed ACA/ACCA qualified or finalist Strong audit experience within practice Confident in leading assignments and reviewing work Excellent communication skills and a client-focused mindset Ability to work collaboratively within a friendly, supportive team What you'll get in return A supportive, people-first culture Exposure to a wide range of clients across various industries Opportunities to develop your career - you will be given the relevant support as well as autonomy A modern, forward-thinking firm that embraces technology The chance to be part of a growing independent practice with a presence across both Yorkshire and the North West What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 08, 2026
Full time
Your new company This is a forward-thinking, people-centred independent accountancy and advisory firm with a strong presence West Yorkshire and the wider UK. The firm has an excellent reputation for delivering high-quality, relationship-led accountancy services to a diverse portfolio of business and personal clients. Additionally, this firm offers a dynamic, genuinely supportive and collaborative culture, and there is an opportunity to join a new audit team as they continue their organic growth across the market. Your new role As an Audit Senior, you will play a key role in delivering high-quality audit services to a varied client base across Yorkshire and beyond. You will: Lead on-site audit assignments from planning through to completion Supervise and mentor junior team members Prepare statutory accounts and support clients with technical queries Build strong client relationships through clear communication and a proactive approach Work closely with the manager and directors to ensure high standards of compliance and service delivery This is an opportunity to join a firm where your voice is heard, your development is prioritised, and your work genuinely supports local businesses and individuals. What you'll need to succeed ACA/ACCA qualified or finalist Strong audit experience within practice Confident in leading assignments and reviewing work Excellent communication skills and a client-focused mindset Ability to work collaboratively within a friendly, supportive team What you'll get in return A supportive, people-first culture Exposure to a wide range of clients across various industries Opportunities to develop your career - you will be given the relevant support as well as autonomy A modern, forward-thinking firm that embraces technology The chance to be part of a growing independent practice with a presence across both Yorkshire and the North West What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Dearne . The role Job Details: Role: Customer Service Advisor Location: Royal Mail, Dearne House, Cortonwood Drive, Barnsley, S73 0UF Start date: 13/07/2026 (later start date available - please enquire) Pay Rate: £13.52 per hour Contract: Temporary (up to 12 weeks, with potential extension) Hours: Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Jun 08, 2026
Full time
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Dearne . The role Job Details: Role: Customer Service Advisor Location: Royal Mail, Dearne House, Cortonwood Drive, Barnsley, S73 0UF Start date: 13/07/2026 (later start date available - please enquire) Pay Rate: £13.52 per hour Contract: Temporary (up to 12 weeks, with potential extension) Hours: Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is desirable but not essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Desirable Qualities: Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Glasgow . The role Job Details: Role : Customer Service Advisor (Complaints) Location : CE, Glasgow Mail Centre, 20 Turner Road, Glasgow. G21 1AA Start date : 29/06/2026 Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Please note that Saturday flexibility is required. Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Jun 08, 2026
Full time
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis at our key site in Glasgow . The role Job Details: Role : Customer Service Advisor (Complaints) Location : CE, Glasgow Mail Centre, 20 Turner Road, Glasgow. G21 1AA Start date : 29/06/2026 Pay Rate : £13.52 per hour Contract : Temporary (up to 12 weeks, with potential extension) Hours : Around 37.5 hours per week, between the hours of 8:00am - 18:30pm Monday - Saturday (Saturday work is essential, you will get a random day off in the week) Please note that Saturday flexibility is required. Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed Key accountabilities Provide first-time solutions for customers via telephone and email. Handle consecutive phone calls and manage complaints effectively. Deliver excellent quality of service within agreed handling time. Skills & experience Passion for delivering great customer experiences. Confidence in taking consecutive phone calls and handling complaints. Ability to prioritize and manage workloads. Flexible and adaptable to changing customer demands. Enthusiastic and responsive. Self-motivated, able to work independently or as part of a team. Ability to work under pressure and meet deadlines. Call centre/contact centre experience is essential. Strong transferable skills from other customer service backgrounds will be considered. Good level of spoken English and clear communication skills. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input. Other Proven record in a fast-paced customer service environment. Quick, accurate typist with high attention to detail. Ability to handle difficult complaints professionally and with resilience. Excellent telephone manner and telephony experience. Proficient in email, spreadsheet, and word processing software. Creative problem solver with a focus on resolution. Accurate and consistent data input.
Your new company This is a great opportunity to elevate your corporate tax career in one of the 'Big 4' consulting firms. Based in the heart of Manchester city centre, you will have the choice to work with a diverse variety of UK-listed, private equity-backed, inbound and privately-owned businesses. Your new role You will work collaboratively to assist the team with the managing of tax relationships across a diverse portfolio of clients, which will provide you with a broad range of technical experience. You will take on a variety of projects covering international tax, treasury tax, group restructuring, tax governance, group reporting and domestic tax advisory and compliance. Depending upon your experience to date and preferences, the split between advisory and compliance will be moulded around you, as will the client base, whether it be mid-market or large cap. What you'll need to succeed You will need strong working experience of UK corporate tax advisory and compliance, but we're flexible as to how that is weighted. Equally, your client portfolio could include mid-market private and/ or large listed. What you'll get in return Outgrowing the rest of the Big 4, and with a strong emphasis on promoting a healthy working culture, with flexible working and reduced hours, they have a strong proposition in the market. With the current rate of growth and achievable targets in place, backed by a supportive leadership team, they have a recent track record of promoting quicker too. What you need to do now If you're interested in this Big 4 Corporate Tax Assistant Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart (phone number removed) to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 08, 2026
Full time
Your new company This is a great opportunity to elevate your corporate tax career in one of the 'Big 4' consulting firms. Based in the heart of Manchester city centre, you will have the choice to work with a diverse variety of UK-listed, private equity-backed, inbound and privately-owned businesses. Your new role You will work collaboratively to assist the team with the managing of tax relationships across a diverse portfolio of clients, which will provide you with a broad range of technical experience. You will take on a variety of projects covering international tax, treasury tax, group restructuring, tax governance, group reporting and domestic tax advisory and compliance. Depending upon your experience to date and preferences, the split between advisory and compliance will be moulded around you, as will the client base, whether it be mid-market or large cap. What you'll need to succeed You will need strong working experience of UK corporate tax advisory and compliance, but we're flexible as to how that is weighted. Equally, your client portfolio could include mid-market private and/ or large listed. What you'll get in return Outgrowing the rest of the Big 4, and with a strong emphasis on promoting a healthy working culture, with flexible working and reduced hours, they have a strong proposition in the market. With the current rate of growth and achievable targets in place, backed by a supportive leadership team, they have a recent track record of promoting quicker too. What you need to do now If you're interested in this Big 4 Corporate Tax Assistant Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart (phone number removed) to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dealership Service Advisor Pay: £32,000.00-£40,000.00 per year Job Summary MUST HAVE PREVIOUS MOTOR TRADE SERVICE ADVISOR EXPERIENCE Our client, a busy franchised main dealership in Letchworth has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 2 years Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits Basic Salary of £32,000 depending on Experience On Target Earnings of £40,000 Great Benefits Package 45 hours a week including Sat mornings on a rota KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Job Type: Full-time Benefits: Company pension Employee discount On-site parking Experience: Motor Trade Service Advisor: 2 years (required) Licence/Certification: UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Jun 08, 2026
Full time
Dealership Service Advisor Pay: £32,000.00-£40,000.00 per year Job Summary MUST HAVE PREVIOUS MOTOR TRADE SERVICE ADVISOR EXPERIENCE Our client, a busy franchised main dealership in Letchworth has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 2 years Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits Basic Salary of £32,000 depending on Experience On Target Earnings of £40,000 Great Benefits Package 45 hours a week including Sat mornings on a rota KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Job Type: Full-time Benefits: Company pension Employee discount On-site parking Experience: Motor Trade Service Advisor: 2 years (required) Licence/Certification: UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person
Are you looking for a temporary Customer Services Advisor job in the Malton area where you can use your confident telephone manner, customer service skills and attention to detail? Would you like to work for a well-established business where you will be speaking to existing and previous customers, helping to gather feedback, update records and identify future opportunities? We are recruiting for a temporary Customer Services Advisor to join a successful business in the Malton area. This role would suit someone who enjoys speaking to customers over the telephone, can build rapport quickly and is happy working through outbound calls in a professional and friendly way. The role has become available to support the business with a busy project, contacting customers to follow up on lapsed leads, complete surveys and make sure customer information is accurate and up to date. What the Temporary Customer Services Advisor job involves You will be making outbound calls to customers, speaking to them about previous enquiries, gathering feedback and updating the internal system accurately. Your responsibilities will include: Making outbound calls to existing and previous customers Following up on lapsed leads and previous enquiries Completing customer surveys and gathering useful feedback Updating customer records accurately on the system Identifying potential opportunities for the team to follow up Providing a professional, helpful and friendly customer experience Supporting the wider team with general administration where required This is a varied temporary Customer Services Executive role where communication, accuracy and a positive attitude will be key. You will be representing the business when speaking to customers, so a professional telephone manner and the ability to build trust quickly will be important. Skills required We would be keen to speak with individuals who have previous experience within customer service, sales support, telesales, call handling or administration. A confident and professional telephone manner Strong communication and listening skills Good attention to detail Accurate data entry and administration skills A proactive and organised approach to work The ability to build rapport with customers quickly Confidence making outbound calls as part of your day-to-day role Good IT skills and the ability to update systems accurately Other information This is a temporary role based in the Malton area, working for a well-established and supportive business. Monday to Friday with car parking available Due to the location, your own transport is essential This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Business. Due to the volume of applications we receive, if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, X, and LinkedIn for up to date jobs and other helpful information.
Jun 08, 2026
Seasonal
Are you looking for a temporary Customer Services Advisor job in the Malton area where you can use your confident telephone manner, customer service skills and attention to detail? Would you like to work for a well-established business where you will be speaking to existing and previous customers, helping to gather feedback, update records and identify future opportunities? We are recruiting for a temporary Customer Services Advisor to join a successful business in the Malton area. This role would suit someone who enjoys speaking to customers over the telephone, can build rapport quickly and is happy working through outbound calls in a professional and friendly way. The role has become available to support the business with a busy project, contacting customers to follow up on lapsed leads, complete surveys and make sure customer information is accurate and up to date. What the Temporary Customer Services Advisor job involves You will be making outbound calls to customers, speaking to them about previous enquiries, gathering feedback and updating the internal system accurately. Your responsibilities will include: Making outbound calls to existing and previous customers Following up on lapsed leads and previous enquiries Completing customer surveys and gathering useful feedback Updating customer records accurately on the system Identifying potential opportunities for the team to follow up Providing a professional, helpful and friendly customer experience Supporting the wider team with general administration where required This is a varied temporary Customer Services Executive role where communication, accuracy and a positive attitude will be key. You will be representing the business when speaking to customers, so a professional telephone manner and the ability to build trust quickly will be important. Skills required We would be keen to speak with individuals who have previous experience within customer service, sales support, telesales, call handling or administration. A confident and professional telephone manner Strong communication and listening skills Good attention to detail Accurate data entry and administration skills A proactive and organised approach to work The ability to build rapport with customers quickly Confidence making outbound calls as part of your day-to-day role Good IT skills and the ability to update systems accurately Other information This is a temporary role based in the Malton area, working for a well-established and supportive business. Monday to Friday with car parking available Due to the location, your own transport is essential This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Business. Due to the volume of applications we receive, if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, X, and LinkedIn for up to date jobs and other helpful information.
Shifts: Monday to Friday, 7 am to 7 pm Pay: 13.45 per Hour Fully Remote Role. Start date 13th July 2016 Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations. Ready to Make a Difference? If you're excited about the opportunity to positively impact the lives of customers, we want to hear from you! Apply now and take the first step toward a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. We value inclusivity and support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage of the recruitment process, please let us know, and we will be happy to assist you. Don't miss this chance to shine in a role that values your skills and dedication! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 07, 2026
Seasonal
Shifts: Monday to Friday, 7 am to 7 pm Pay: 13.45 per Hour Fully Remote Role. Start date 13th July 2016 Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations. Ready to Make a Difference? If you're excited about the opportunity to positively impact the lives of customers, we want to hear from you! Apply now and take the first step toward a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. We value inclusivity and support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage of the recruitment process, please let us know, and we will be happy to assist you. Don't miss this chance to shine in a role that values your skills and dedication! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Summary Job Title : Customer Service Assistant Location : Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date : 13th July 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate : 14.40 per hour Hybrid Working : Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Key Responsibilities: Case ownership including liaising with a wide range of customers on products, brands, propositions, and systems. Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending on complex scenarios. Support affordability requests. Identifying and raising ideas for continuous improvement to enhance the customer and colleague experience by adding new value to the end-to-end process. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links Free onsite parking Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 07, 2026
Seasonal
Summary Job Title : Customer Service Assistant Location : Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date : 13th July 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate : 14.40 per hour Hybrid Working : Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Key Responsibilities: Case ownership including liaising with a wide range of customers on products, brands, propositions, and systems. Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending on complex scenarios. Support affordability requests. Identifying and raising ideas for continuous improvement to enhance the customer and colleague experience by adding new value to the end-to-end process. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links Free onsite parking Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Advisor - Temporary to Permanent Opportunity Location: Mansfield Hours: Monday to Friday, 8:30am - 5:30pm Start Date: 18th June Contract: Ongoing Temporary Assignment with Potential for Permanent Employment We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling. Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times. Key Responsibilities: Responding to customer enquiries via phone, email and live chat Managing customer requests through a ticketing system Resolving customer issues efficiently and professionally Maintaining accurate records of customer interactions Delivering excellent customer service across all communication channels What We're Looking For: Previous customer service or call centre experience Excellent written and verbal communication skills Experience using ticketing systems, ideally RE:Amaze or Freshdesk Strong IT skills and the ability to learn new systems quickly Reliable and committed, with the ability to complete the full temporary assignment A positive and professional approach to customer service Ideally no holidays throughput Jully and August Why Apply? No sales or cold calling involved Friendly and supportive team environment Immediate start available Potential permanent opportunity for the right candidate Interested? Apply today with your CV or contact TurnerFox Recruitment on (phone number removed) for more information. Unfortunately, due to the high volume of applications, we are unable to provide individual feedback. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion.
Jun 06, 2026
Seasonal
Customer Service Advisor - Temporary to Permanent Opportunity Location: Mansfield Hours: Monday to Friday, 8:30am - 5:30pm Start Date: 18th June Contract: Ongoing Temporary Assignment with Potential for Permanent Employment We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling. Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times. Key Responsibilities: Responding to customer enquiries via phone, email and live chat Managing customer requests through a ticketing system Resolving customer issues efficiently and professionally Maintaining accurate records of customer interactions Delivering excellent customer service across all communication channels What We're Looking For: Previous customer service or call centre experience Excellent written and verbal communication skills Experience using ticketing systems, ideally RE:Amaze or Freshdesk Strong IT skills and the ability to learn new systems quickly Reliable and committed, with the ability to complete the full temporary assignment A positive and professional approach to customer service Ideally no holidays throughput Jully and August Why Apply? No sales or cold calling involved Friendly and supportive team environment Immediate start available Potential permanent opportunity for the right candidate Interested? Apply today with your CV or contact TurnerFox Recruitment on (phone number removed) for more information. Unfortunately, due to the high volume of applications, we are unable to provide individual feedback. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion.
Large Housing Association is currently looking for an Income Collection Advisor on a temporary basis for about 2 months Key responsibilities are as follows: Overseeing and supporting with rent collection Working closely with your colleagues in Operations to maximise income, identifying trends and patterns and ensuring compliance with income collection processes. Passionate about sustaining tenancies, managing rent and service charge accounts across mixed tenure portfolios, preventing and reducing arrears through early intervention and support and acting as a key point of contact for residents experiencing financial difficulty. Maximise income collection while maintaining a compassionate, resident-centred approach Support residents to live well, remain in their homes and resolve arrears sustainably Ensure accurate, transparent and timely management of rent and service charge accounts. Build and strengthen relationships internally to support tenancy sustainment Provide expertise in income collection to support residents Strengthen & build relationships with local authorities and other partners to maximise income collection and reduce arrears Ensure a consist approach across the business to income collection, providing excellent services for all residents Be passionate and committed to placing our residents at the heart of income collection and find solutions wherever possible Collaborate to resolve difficult and complex cases and support colleagues to find solutions This role is office based not hybrid PAYE £21.59 Umbrella £28.55 Essential requirements Must have at least 1 year experience in a similar role for a Housing Association Excellent interpersonal and verbal and written communication skills. In depth knowledge and experience of rent collection process and procedure. Knowledge of welfare benefits and affordability assessments Must be immediately available or on short notice
Jun 06, 2026
Seasonal
Large Housing Association is currently looking for an Income Collection Advisor on a temporary basis for about 2 months Key responsibilities are as follows: Overseeing and supporting with rent collection Working closely with your colleagues in Operations to maximise income, identifying trends and patterns and ensuring compliance with income collection processes. Passionate about sustaining tenancies, managing rent and service charge accounts across mixed tenure portfolios, preventing and reducing arrears through early intervention and support and acting as a key point of contact for residents experiencing financial difficulty. Maximise income collection while maintaining a compassionate, resident-centred approach Support residents to live well, remain in their homes and resolve arrears sustainably Ensure accurate, transparent and timely management of rent and service charge accounts. Build and strengthen relationships internally to support tenancy sustainment Provide expertise in income collection to support residents Strengthen & build relationships with local authorities and other partners to maximise income collection and reduce arrears Ensure a consist approach across the business to income collection, providing excellent services for all residents Be passionate and committed to placing our residents at the heart of income collection and find solutions wherever possible Collaborate to resolve difficult and complex cases and support colleagues to find solutions This role is office based not hybrid PAYE £21.59 Umbrella £28.55 Essential requirements Must have at least 1 year experience in a similar role for a Housing Association Excellent interpersonal and verbal and written communication skills. In depth knowledge and experience of rent collection process and procedure. Knowledge of welfare benefits and affordability assessments Must be immediately available or on short notice
