55 jobs found

Job Type : Locality Officer Location: Thatcham, Berkshire Contract Type: Temporary Hours: 37 per week (Mon-Fri, 8:30am-5:00pm) Pay Rate: £15.55 per hour Start Date: 15 June 2026 End Date: 10 September 2026 About the role We are seeking a proactive and customer-focused Locality Officer (Housing) to deliver a high-quality housing management service across a mixed-tenure locality. You will play a key role in supporting safe and sustainable neighbourhoods, working directly with residents and partner agencies to resolve housing issues and improve community outcomes. This is a varied role requiring strong communication, problem-solving skills, and a commitment to delivering excellent customer service. Key responsibilities Manage a complex housing caseload and deliver timely, effective case resolutions Deal with housing management issues including ASB, tenancy breaches, fraud, safeguarding, and neighbourhood concerns Carry out estate inspections and support improvements to local housing environments Ensure compliance with housing legislation, policies, and landlord responsibilities Work proactively on health & safety and compliance matters Build strong relationships with residents, stakeholders, and partner agencies Contribute to improving customer satisfaction and service delivery What we're looking for Experience in housing management or a similar customer-facing housing role Strong case management and problem-solving ability Good understanding of housing issues and safeguarding (desirable) Excellent communication and interpersonal skills Ability to manage a busy workload and work independently Full UK driving licence and access to own vehicle (essential) Apply now Email: (url removed) Telephone: (phone number removed)

Your new company A well-established and community-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. The organisation is committed to delivering excellent tenancy and estate management services, ensuring communities remain safe, sustainable, and well maintained. The role offers a mix of community-based, office, and home working, with a strong focus on customer engagement and partnership working. Your new role As a Housing Officer, you will deliver a comprehensive housing management service, managing a range of tenancies and estate-related responsibilities. This will include tenancy sustainment, anti-social behaviour case management, safeguarding, estate inspections, customer signposting, and supporting sustainable communities through proactive intervention. You will work closely with customers, contractors, local agencies, and internal teams to resolve issues effectively, support vulnerable tenants, and maintain a visible presence within neighbourhoods. The role will also involve carrying out tenancy checks, supporting new tenancy sign-ups, managing abandoned properties, and assisting with community engagement initiatives. What you'll need to succeed To be successful in this role, you will need previous experience in housing management. You should have a strong understanding of tenancy management, safeguarding, anti-social behaviour, and estate management principles. Excellent communication and relationship-building skills are essential, alongside the ability to manage a diverse caseload and work collaboratively with external agencies and internal stakeholders. You will also need to be proactive, organised, and confident in dealing with challenging situations whilst maintaining excellent customer service standards. What you'll get in return In return, you will have the opportunity to join a respected housing organisation that places a genuine emphasis on community impact and customer service. You will benefit from flexible hybrid working, a varied and rewarding workload, and the chance to make a positive difference within local communities. This role will pay an hourly rate of 23 - 28 per hour and is a full-time 3-month temporary role. This is an excellent opportunity for an experienced housing professional looking to further develop their career within a supportive and values-driven environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Hours per week: 36 Contract type: 4x Permanent Vetting requirements: Basic DBS Check About the role At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Housing & Neighbourhoods department, we aim to be efficient in everything that we do. We are committed to improving housing standards and ensuring residents have access to safe, secure and high-quality homes. Our offer as an employer includes a supportive, inclusive working environment with opportunities for development and progression. This is an exciting time to be joining us as we reshape the regulation of our private rented sector. With over 30,000 private rented homes in the borough and rising expectations following major legislative reform, the Private Sector Housing Service is undergoing a major transformation to become more proactive, tenant-focused and intelligence-driven, supported by expanded staffing and service redesign. As part of an expanded, dynamic and high-performing team, you will play a critical role in investigating housing conditions, taking enforcement action, and working with landlords and residents to improve outcomes across the borough. We are looking for strong team players, with a can-do attitude in tackling their work. While knowledge and expertise in housing regulatory work is ideal, entry-level applicants who are seeking to build their careers are welcomed. Role duties will include core work around the investigation of complaints of poor housing conditions, unlicensed properties, property inspections, and undertaking enforcement action as necessary. High standards of customer care and communication, together with an emphasis on effective collaboration are required. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please see the Role Profile for more information. Role Specific Qualifications: A formal qualification in Environmental Health, Building Surveying, Construction, or a similar field. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE . Closing date: 29 June 2026 Interview date: 8 July 2026 Contact details for Informal discussion: Gary Vickers, PRS Manager Response via email on To find out more and apply, please visit our website using the button provided. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Job Title: Community Housing Officer Location: Dudley Contract: Temporary (6 months) Rates: 25.91 (Umbrella) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Eden Brown are seeking a highly experienced Neighbourhood Officer on a 3 month contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.

Community Housing Officer - 4 months - Immediate start - 17.50 per hour - Blaenau Gwent Are you passionate about making communities safer and supporting people to feel secure in their homes? Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint a Community Housing Officer, the role will utilise your customer service skills and stakeholder management ability. Key responsibilities Work with all partners, both internal and external to the organisation, to identify when tenants are struggling to sustain their tenancy and ensure the appropriate support is offered. A wellbeing plan for persons deemed at risk of being unable to sustain their tenancy will be undertaken and monitored. You will lead on identifying and project-managing neighbourhood improvements to agreed procedures, helping to maximise the level of tenant involvement. You will lead on identifying and project-managing neighbourhood improvements to agreed procedures, helping to maximise the level of tenant involvement. Undertake community inspections on a regular basis ensuring all areas such as gardens, open spaces and pathways are maintained in good order and are clean, and free of hazards taking the appropriate action to address issues identified. About you You'll have experience in housing and be knowledgeable about various elements of housing and you must have a people focused outlook and be confident when it comes to keyboard skills. You must be an excellent communicator, highly organised and in order to be considered for this role you MUST be able to drive. Benefits Monday to Friday with no weekends Hybrid Working 17.50 per hour 37 hour working week Due to location be able to drive If you think this one's for you: Please contact Richard Coombs at Yolk Recruitment for a confidential discussion and to access full job details: (phone number removed) Please submit your up-to-date CV and please take into account you need housing experience Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Job Title: Neighbourhood Officer Location: Leeds Salary: £35,803 per year Job Type: Full time, 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built on trust, transparency, and mutual respect. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience in housing management and/or delivering care and support services A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate computer-based systems Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date : 3rd June 2026. Interview Date : 12th - 17th June 2026. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.

Housing Assistant Job Type: Full-time, Temporary Contract Location: Huddersfield, Hybrid (1 day in office) Salary: £13.26 PAYE per hour Join our Empty Homes Team and play a crucial role in facilitating the letting of Council homes. This position offers a flexible schedule with hybrid working options, allowing you to work from home most of the week while contributing significantly to community housing solutions. Day-to-day of the role: Carry out all administrative tasks related to the receipt of keys and termination of tenancies, including checking relevant documentation. Develop high-quality, informative adverts in consultation with Neighbourhoods Housing Officers to enable intelligent lettings. Monitor vacant properties to ensure they are secured and that repair works are progressing until let. Allocate properties and garages in accordance with the Council's Allocation Policy and Choice Based Lettings system, ensuring sustainable tenancies. Manage offers and refusals efficiently to reduce re-let times and minimise rent loss. Liaise with Estate Caretakers regarding maintenance work for void gardens. Organise accompanied viewings and multi-viewings, coordinating with the Empty Homes Officer to ensure proper setup. Work closely with partners such as the Accessible Homes Team to ensure appropriate use and turnaround of properties that are adapted or suitable for adaptation. Required Skills & Qualifications: Experience in administrative roles, preferably within housing or real estate. Strong organisational skills and the ability to handle multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficiency in using housing management systems and Microsoft Office. Ability to work independently and as part of a team. Knowledge of housing legislation and policies is advantageous. Benefits: Access to a dedicated consultant for ongoing support. Secure, user-friendly online system for timesheet management. Self-service portal for holiday requests, payslips, and employment documents. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday arrangements, and maternity benefits. Opportunities to work with a range of leading UK employers across the public and private sectors. To apply for the Housing Assistant position, please submit your CV detailing your relevant experience and why you are interested in this role.

Are you highly organised, detail-oriented, and passionate about supporting efficient operations? We're looking for multiple Planner/Administrators to join our thriving team on a fixed term contract until March 2027. At this point we will review the planning function and evaluate if these positions are required going forward. We're looking for someone who has previous experience in an administrator role, has excellent office 365 skills and is a confident communicator both with external customers and internal colleagues Salary: £27,619.01 Hours: 40 hours per week Contract Length: March 2027 As a Planner/Administrator , you'll play a vital role in ensuring our In-House Repairs and Empty Homes service is delivered. This includes providing the necessary support, planning, and coordination of works-whether through operatives or contractors-along with effective administration. Your focus will be on making sure all repairs, across customers' homes, void properties, and our estates, are completed safely, in accordance with our repairs policy, and within agreed budget parameters. What is Lincolnshire Housing partnership like to work for? We're a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers. At LHP, we're driven by a clear vision: to create places to be proud of and deliver the basics, done well. Our purpose is simple yet powerful-putting the customer voice at the heart of everything we do. We believe in living our TREAT values every day: Trust ("You can count on us"), Respect ("Every voice matters"), Empathy ("We see things through your eyes"), Accountability ("We own it and make it right"), and Teamwork ("Better, together"). Joining LHP means being part of a culture that values collaboration, fairness, and continuous improvement, where colleagues feel supported, included, and empowered to make a real difference in the communities we serve. As an LHP colleague, you'll receive a whole bunch of benefits, including An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health Discounted Shopping Vouchers through Westfield Health Opportunities to learn new skills and knowledge through our fantastic corporate training programme A superb employer salary sacrifice pension scheme with up to 12% paid by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, let's be there for each other! Career Development & Encouragement What could a typical week look like as our Planner/Administrator? Working at LHP offers variety, challenge and the chance to make a real difference - but it's not always easy, you'll have a fantastic team around you as support and to celebrate your team success. A typical week could look like: Review new repair requests and prioritise urgent works. Plan and schedule appointments for engineers and contractors. Update Housing Management system and associated systems with planned activities. Arrange servicing and inspection appointments. Ensure all orders are raised and recorded accurately and purchase orders are placed for required materials and subcontracted works. Contact customers to confirm appointments and provide updates. Coordinate multiple trades for complex repair jobs. Support complaint resolution in collaboration with the complaints team. Liaise with external contractors for subcontracted works and follow up on material deliveries and contractor availability. Update administration tasks and ensure correspondence is within required timescales. Maintain accurate records on our housing management systems For a full list of responsibilities please download the job description What Skills, Abilities, Knowledge and Experience will I need as a Planner/ Administrator? Experience of working in an office administration environment Experience working in a fast-paced environment where planning, organising, prioritising and multi-tasking are required Exceptional organisation skills with attention to detail Confident in dealing with people and able to communicate clearly and effectively at all levels within the organisation Flexible, with the ability to prioritise in an environment of constant change Competent in key MS Office applications of Word, Excel and use of MS Teams and O365 suite of products How to Apply Please attach your most recent CV and a detailed cover letter Do you support career development and progression? At LHP, we're passionate about developing our people. We're proud that 36% of our vacancies are filled through internal promotions, and we have a fantastic team ready to support you with opportunities to learn, grow, and progress in your career. A natural next step in your career with us could be progressing into a Neighbourhood Officer role, offering even more opportunities to make a difference in our communities Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References

Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches: Bedford (MK40, MK41 & MK44) Bedford (MK42, MK43 & MK44) Central Bedford (MK43, MK45, SG16, SG17, SG18 & SG19) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch: x1 Milton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Tier 1 Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Resident Liaison Officer to work on a decarbonisation retrofit scheme, based on site in North West London. This is a fully site based role (no home working) as you will be required to be visible to the residents in order to build strong relationships. As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction The successful candidate must be able to demonstrate a strong and stable career within Social Housing ideally working in a similar role as a Resident Liaison Officer previously. You must also have a full driving licence and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

ASB Officer Location: North Herts Salary: 23-25 per hour Duration: Temporary Greenacre are pleased to be supporting a North Herts based social housing provider with their recruitment of an interim ASB Officer. The ideal candidate will have experience of managing ASB cases. What will you do in the role? Managing low level ASB cases Handling neighbourhood disputes Draft notices of seeking possession Managing own caseload Who would excel in this role? Experience of working as an ASB Officer, or Housing Officer and of handling low level ASB cases Experience of managing a caseload of low level ASB cases This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Salary: £35,809 to £41,593 per annum Location: Plymouth, St Budeaux Estate - hybrid working arrangement Hours: 36 hours per week. Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our webiste for full information. Closing Date: Sunday 14th June 2026 at midnight Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Plymouth, St Budeaux Estate. Candidates will be expected to work primarily from the office, as well as travel across the local region as and when required. Flexible working options considered. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Housing Officer £38,746.40 (plus car allowance of £2,750) per year Hybrid - Peterborough Permanent, Full Time At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750) per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office. This role requires travel in and around the Peterborough area. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we re looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 7 June Interviews in Peterborough: 12 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.

Neighbourhood Officer South London 4 Days Per Week in the Office Temp to Perm Opprtunity An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a well-regarded Housing Association in South London on an interim basis. This is a hands-on role suited to an experienced housing professional who is confident managing a varied neighbourhood patch and delivering a high-quality tenancy management service to residents. You will play a key role in supporting tenants, resolving complex housing issues and ensuring neighbourhood standards are maintained. Working closely with operational teams and residents alike, you will be responsible for managing a broad range of housing management duties including tenancy management, anti-social behaviour, income recovery, estate management and resident engagement. Key Responsibilities Managing a full tenancy management caseload across a designated patch Dealing with anti-social behaviour, neighbour disputes and tenancy breaches Supporting tenants with sustainment and welfare-related matters Managing rent arrears and income recovery processes Conducting estate inspections and ensuring communal areas are maintained Handling void inspections and supporting the lettings process Liaising with contractors, local authorities and external agencies Preparing legal documentation and attending court where required Promoting resident engagement and supporting tenant involvement initiatives About You To be considered, you will need: Extensive experience within social housing or neighbourhood management Strong knowledge of housing legislation and tenancy management Proven experience managing ASB and complex tenancy cases Experience handling rent arrears and income recovery Excellent communication and stakeholder management skills The ability to work independently whilst managing a busy and varied caseload Experience using housing management systems and Microsoft Office Additional Information South London based 4 days per week office-based Collaborative and supportive working environment Immediate start available Competitive hourly rate depending on experience If you are an experienced Neighbourhood Officer looking for your next interim opportunity and are comfortable working in a fast-paced housing environment, please apply with your updated CV.

Job Title: Neighbourhood Officer Job Type: Temporary, Hybrid - Monday to Friday Location: Norwich Rate of pay: £36,225 per annum ARC are currently looking for a Neighbourhood Officer who is looking for immediate work on a temp basis. For this position, you must be able to deliver allocations and lettings, tenancy management and management anti-social behaviour services. You must have previous proven experience in social housing/housing associations for this position. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.

Business Support Assistant - Housing and Neighbourhoods £25,583 to £26,403 pro rata for hours worked Part Time Fixed Term Contract - 1 year 18.5 hours per week (Monday & Tuesday full days and Wednesday morning) About The Role An exciting opportunity has arisen to join our Specialist Support team as a part time Business Support Officer. This role is the first point of contact for all our services including Independent Living, Extra Care, Community Support and Care Connect 24-7. You will work as part of a team to provide comprehensive administrative support to our large reactive and dynamic front-line team. You will be regularly liaising with applicants, families and professionals providing information about our services and supporting them. You will be required to use your initiative, be proactive and show empathy. Key tasks will include: • Acting as the first point of contact for our service, managing our service email accounts and answering telephone enquiries for our customers and internal teams. • Taking minutes for team, resident and professional meetings • Creating and managing tenant and customer accounts • Creating purchase orders and processing invoices • Uploading referrals for our servicing onto our Housing Management system • Updating and maintaining customer and service records accurately in line with processes. About You The successful candidate will have: • excellent communication skills at all levels • meeting minute taking experience • a flexible outlook and attitude to working in a customer focussed team. • a dynamic, pro-active and creative approach • good organisational skills and ability to manage multiple tasks simultaneously • be able to work on their own initiative and have excellent attention to detail. • excellent record keeping and computer skills (competent in using Microsoft Office IT packages including Excel) If you have previously applied within the last three months there is no need to submit a new application Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 14 June 2026

JOB DESCRIPTION About the role We have a new opportunity for a Customer Liaison Officer to join the Guinness team. In this position you will play an important role in safeguarding our communities and delivering on our social purpose: providing safe, high quality homes and essential housing services to the people who need them most. This full-time permanent role is field based, covering Shepherd's Bush, Fulham, Hammersmith, and the surrounding areas. As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible, face to face service to both homeowners and rental residents. Working in a mobile way across your patch, you will spend much of your time out in the area meeting residents, building relationships, and resolving issues. You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents and for Guinness. What we are looking for We believe that how we work is just as important as what we achieve. You will bring strong face to face customer service experience and housing knowledge to help us to deliver for our residents. Because this is a field based position, regular travel within your area is essential. Having a full UK driving licence would be advantageous, but not essential. You will be able to demonstrate these essential skills: • Excellent customer service delivery, demonstrating good communication and interpersonal skills. • Highly self-motivated with the ability to plan and work effectively without high levels of supervision. • Ability to work on the go using mobile technology. • Strong resource and time management, and the ability to prioritise, delivering value for money. • Experience of working in a climate of legislative and organisational change. • Proven problem-solving and decision-making skills. • Resilient and able to deal with challenging situations and deliver sustainable outcomes. • Comfortable analysing data and drawing conclusions. • Ability to work with IT systems on the go. • Able to demonstrate Guinness behavioural competencies. Desirable skills: • Experience of working in the housing or property sector. • Academic qualifications in Housing and/or Tenancy Management. • Knowledge of regulatory legislation for social housing. • Previous budget management experience. Desirable qualifications: • Relevant professional qualification and/or experience. To find out more about the role and the essential requirements for the role, please review the role profile. TGPCVL