68 jobs found

Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Your new company We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association on a temporary basis. This is an excellent opportunity to support a busy housing management team during a peak period, with strong potential for the contract to be extended. Your new role Manage a designated housing patch, delivering a full tenancy management service Act as the main point of contact for tenants, dealing with a range of housing enquiries Manage rent accounts and arrears, taking appropriate action to support recovery Investigate and resolve anti-social behaviour cases in line with policy Carry out tenancy visits, estate inspections, and property checks Support voids and allocations processes, ensuring minimal turnaround times Liaise with repairs and maintenance teams to ensure issues are resolved promptly. Maintain accurate records and ensure compliance with housing regulations Work closely with internal teams and external partners to support tenancy sustainment What you'll need to succeed Proven experience in a generic Housing Officer role within social housing Strong knowledge of tenancy management, arrears, and ASB processes Excellent communication and customer service skills Ability to manage a busy caseload and prioritise effectively Full UK driving licence and access to a vehicle Available at short notice / immediately What you'll get in return Immediate opportunity within a busy and supportive team Strong likelihood of contract extension Opportunity to gain experience within a reputable Housing Association Competitive pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join Our Client South Gloucestershire Council as a Customer Care Administrator ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference. Work in a dynamic environment where your contributions are valued. Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Relief Duty Officer Marks Consulting Partners are currently recruiting for a Relief Duty Officer to work with one of our local authority clients in Sussex. This is a temporary position paying £30 per hour. What you will be doing: Seeking to prevent homelessness arising wherever possible by working with people at risk, ensuring timely advice and assistance Discharging the council's statutory duties and responsibilities for homeless persons in accordance with the provisions set out in the 1996 Housing Act Fully investigating formal homelessness applications Making complex legal decisions regarding the council's duties to applicants What you will need: A minimum of 2 years' experience as a Housing Options Officer Previous experience of Home Connections/HOPE A strong working knowledge of homelessness law and policy If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration and development, housing services and HR staff to the public sector including housing associations, local authorities and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.

Client Local Authority in Barking Job Title Housing Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description The Housing Officer is the custodian of the estates and neighbourhoods which they manage and should have influence over place shaping. They will foster better relationships with tenants, ensuring that tenancy agreements are upheld by both parties and provide an important first point of contact for tenants who require support. Patch sizes will be around 650. Specific Accountabilities of the Role Responsibility for the 'key to key' processes: from initial viewings to the collection and terminations of tenancies (including garages) to maximise income from rent and service charges. Work as part of a team of Housing Officers, supporting colleagues as necessary to achieve individual and shared objectives. Upholding and promoting the values of the Housing Team. Oversee viewings, sign-ups of new tenancies and take ownership for properties being let within the agreed timescales. Ensure tenancies are ended in a timely manner, and that prompt action is taken where it is believed a property has been abandoned. Ensure new tenants are aware of their roles and responsibilities during settling in visits and during their probationary period, to provide the best start to their tenancy Undertake tenancy audits, collecting and maintaining up to date information about our customers and using this as an opportunity to resolve any customer or property related issues Ensuring tenants are provided with the correct support to make their tenancy a success. This may include signposting to a specialist support service and/or linking in with health or social work service to address issues such as hoarding. Conducting property inspections in relation to the sale, letting and transfer of properties Provide an effective tenancy management service including dealing with issues of succession, change of name, changes in circumstances and breaches of tenancy conditions in accordance with legislation and Council policy Take tenancy action, where necessary, including the compilation of evidence and preparation of witness statements in a timely manner. This may also include attending Court to represent the Council To represent the Council to obtain injunctions where needed to facilitate access to properties to ensure compliance with regulatory conditions Providing tenants with information, advice, guidance and signposting to ensure that opportunities for income maximisation are taken Experience: Working knowledge of tenancy and leasehold law and their application. With an understanding of key local issues across the housing sector generally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of 14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference. Work in a dynamic environment where your contributions are valued. Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Client Local Authority in Barking Job Title Resident Engagement Officer Pay Rate 22.54 an hour PAYE/ 29.42 an hour UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 6 Month Contract Location HYBRID WORKING- 3 Days office based/site visits in Barking Description Job Purpose To deliver a responsive and dynamic resident engagement function across all of the Council's social housing properties. To ensure that housing services meet and exceed the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard, ensuring that as a social landlord the Council takes tenants' views into account and provides relevant information in an accessible form on accessing services and the performance of the housing service. To be responsible for scheduling and delivering on specific programmes and events including awareness-raising campaigns, consultation on specific policies and proposed changes to services, gathering feedback on the quality of services, and measuring residents' satisfaction with housing services. Specific Accountabilities of the Role To engage with tenants and other residents in the Council's housing stock, delivering a full programme of engagement projects and meeting the requirements of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard. To organise and facilitate public and online meetings, surveys, surgeries etc. across the borough to capture the views of tenants and to provide a comprehensive set of opportunities for them to make their voices heard and to contribute to the development of housing services. To lead meetings with tenants and residents, ensuring all voices are heard and that follow-up actions are captured and implemented after the meeting, with all attendees advised of progress ( you said, we did') To lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities; to support tenants and residents to take an active part in resident engagement, utilising creative and innovative engagement methods to drive participation. To assist other teams in Housing to collate and present performance information in a way that is accessible and easy to understand, and to provide opportunities for comment and scrutiny on performance as an integral part of the engagement programme. To promote digital inclusion amongst tenants to enable them to engage with LBBD using improved technology; and to enable tenants to take part in engagement activities by more traditional means if necessary. To work closely with other teams in Housing including Housing Management and Asset Management to coordinate tenant engagement activities and ensure that they provide specialist input into the dialogue with tenants about all housing services. To facilitate induction and training programmes for tenants joining the Tenants Scrutiny Panel and other bodies such as recruitment panels or procurement panels, ensuring they are empowered to play a full role in these exercises as the voice of the tenants. Experience: Knowledge of effective community engagement techniques and practices. Knowledge of the Regulator of Social Housing's Transparency Influence and Accountability Consumer Standard for social housing providers Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Your new company An exciting opportunity has arisen for an experienced Housing Revenues Officer to join a well-established Housing Association near Glasgow. This role will play a key part in delivering an effective income management service, supporting tenants to sustain their tenancies while maximising rental income. Your new role Manage a designated patch of rent accounts, ensuring timely collection of rental income Proactively manage arrears through early intervention, payment arrangements, and tenant engagement Provide advice and support to tenants in relation to rent payments, benefits, and financial inclusion Liaise with internal teams and external agencies to support vulnerable tenants and sustain tenancies Take appropriate recovery action in line with policy, including issuing legal notices and preparing court documentation. Monitor accounts and maintain accurate records using housing management systems Support continuous improvement of income management processes and performance targets What you'll need to succeed Proven experience in a housing income/revenues role within a housing association or local authority Strong knowledge of rent arrears management, welfare benefits, and tenancy sustainment Excellent communication and negotiation skills, with the ability to build rapport with tenants Experience working in a target-driven environment and managing competing priorities Ability to work collaboratively with internal teams and external partners Strong IT skills and experience using housing management systems What you'll get in return Opportunity to join a supportive and collaborative housing team Contract until August initially Competitive hourly rate aligned with sector benchmarks The chance to make a real impact within local communities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Temporary Resident/Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed) Customer service, tenant liaison officer, resident liasion officer, customer liaison officer, social housing, property services, Chester, North West

HSE Manager (Distribution / Warehousing) 45,000 - 55,000 + Training + Progression + Monday - Friday + Company Benefits Warrington Are you an HSE Manager from a Distribution / Warehousing or similar background looking for a technical leadership role within a long-established group of companies with a presence across numerous industries who offer the chance to make an impact across numerous sites and continually develop your career? This leading group of companies have a broad presence across numerous sectors including Industrial, Logistics and Shipping with over 150 years of experience and operations across multiple continents. This role falls within the Logistics subsidiary of the wider group, and has arisen due to an ever increasing workload meaning creation of a new department in the North West. In this dynamic role you will be responsible for leading an H&S team covering numerous sites in and around Liverpool. You will be the go-to person for implementing processes and procedures, hiring new staff and training both internal and external staff. In addition to the leadership responsibilities, you will undertake some hands on work- especially in early stages of the role- such as inspections, audits and compliance. This role would suit an HSE Manager or similar from a Distribution / Warehousing background looking for a technical leadership role within a well-established group of companies offering the chance to continually grow a team around you and further develop your career. The Role: Leading H&S team covering distribution sites across North West Implement new processes and procedures Monitor the safety of the workforce and lead training Carry out hands on work including inspecting, auditing and compliance Monday - Friday 07:30-16:30 The Person: HSE Manager Distribution / Dispatch / Warehousing or similar background Holds NEBOSH General or similar qualification Commutable to Warrington Health, Safety, Manager, Officer, Distribution, Advisor, Leadership, IOSH, Warehousing, Logistics, H&S, HSEQ, NEBOSH, Compliance, North West, Liverpool, Manchester, Merseyside, Warrington Reference number: BBBH25791 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering 17.65 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Site Manager Social Housing Planned Works Contractor Exeter & Taunton Areas Permanent Position Immediate Start Available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout the Exeter and Taunton areas. The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment for further details on (phone number removed).

Rehousing Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 18 an hour We're working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

A fantastic opportunity has emerged for a Neighbourhood Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, initially for 3 months. The post holder will be working from home (but occasionally needed to attend their Mitcham office in Merton, South London) and expected to own a patch of approximately (Apply online only) mixed tenure units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across Greenwich, Bromley & Bexley by car (a car owner & driver is essential), this is a full time post (35 hours per week, Monday to Friday) covering until the client hires permanently for the post. The successful candidate will be expected to have knowledge of/experience in: Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively. Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution. Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live. Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money. ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas. Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people. Monitoring the financial costs of managing properties and scrutinise service charges (desirable). Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews before the end of June 2026.

Marks Consulting Partners are recruiting a Complaints Officer to join one of our Housing Association clients in South London on a temporary basis. What you'll be doing: Managing stage 1 complaints as the first and last point of contact for residents, keeping them updated throughout the process Logging all complaints, compliments and MP and Councillor enquiries, ensuring they are investigated and resolved in a timely manner with learning outcomes identified Examining all evidence related to complaints, including information held on the CRM system, and interviewing colleagues as appropriate What you'll need: Experience of complaint investigation, handling and resolution Understanding of the importance of social housing and a commitment to delivering a high quality service A collaborative approach to working within a team and wider community A positive, customer-focused mindset If you would like further details about this position, please contact Sadie Haralambous at Marks Consulting Partners. If this role isn't quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, housing services, regeneration and development, and HR staff to the public sector, including housing associations, local authorities, and related private sector organisations. We do not advertise all of our vacancies, so please give us a call and register with us to be notified of all suitable roles.

Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans. Provide Front-line Support : Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism. Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions. Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support. Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation. What We're Looking For: Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential) Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities. Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations. Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills. Why Join Us? Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community. Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality. If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you! Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community! Deadline for applications: 30/06/2026 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Community Housing Officer - 4 months - Immediate start - £17.50 per hour - Blaenau Gwent Are you passionate about making communities safer and supporting people to feel secure in their homes? Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint a Community Housing Officer, the role will utilise your customer service skills and stakeholder management ability. Key responsibilities Work with all partners, both internal and external to the organisation, to identify when tenants are struggling to sustain their tenancy and ensure the appropriate support is offered. A wellbeing plan for persons deemed at risk of being unable to sustain their tenancy will be undertaken and monitored. You will lead on identifying and project-managing neighbourhood improvements to agreed procedures, helping to maximise the level of tenant involvement. You will lead on identifying and project-managing neighbourhood improvements to agreed procedures, helping to maximise the level of tenant involvement. Undertake community inspections on a regular basis ensuring all areas such as gardens, open spaces and pathways are maintained in good order and are clean, and free of hazards taking the appropriate action to address issues identified. About you You'll have experience in housing and be knowledgeable about various elements of housing and you must have a people focused outlook and be confident when it comes to keyboard skills. You must be an excellent communicator, highly organised and in order to be considered for this role you MUST be able to drive. Benefits Monday to Friday with no weekends Hybrid Working £17.50 per hour 37 hour working week Due to location be able to drive If you think this one's for you: Please contact Richard Coombs at Yolk Recruitment for a confidential discussion and to access full job details: Please submit your up-to-date CV and please take into account you need housing experience Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Your new company This is an excellent opportunity with one of the largest legal services teams within local government, committed to delivering high-quality, impactful legal advice to support vital council services. Their teams work collaboratively across departments to achieve the best outcomes for residents, helping to shape and protect essential public services.This organisation is expanding their Litigation Team and is looking to appoint a Principal Lawyer to play a key role in delivering this important work. Your new role As a Principal Lawyer within the Litigation Team, you will manage a varied and complex caseload covering a broad range of contentious and some non-contentious matters.The team undertakes diverse litigation work, including housing, employment, education and general civil litigation. You will: Lead on complex cases from start to finish Provide expert legal advice to officers and stakeholders Conduct advocacy where appropriate and instruct Counsel when required. Support and supervise junior lawyers and contribute to the development of the wider team. Play a key role in shaping legal strategy and service delivery This is a hybrid role, with a mix of office attendance, court attendance, and remote work. What you'll need to succeed To be successful in this role, you will: Be a qualified solicitor, barrister, or Fellow of CILEX with a current practising certificate. Have significant experience in handling a broad range of litigation matters Demonstrate strong expertise in housing law, particularly housing disrepair Be confident managing a complex caseload independently. Have experience of advocacy or supervising external counsel Be able to build strong working relationships with internal clients and stakeholders Possess excellent drafting, communication, and organisational skills Previous experience in a local authority or public sector setting is desirable but not essential. What you'll get in return In return, you will join a highly regarded legal team with a strong commitment to professional development and wellbeing.Benefits include: Generous annual leave entitlement, increasing with service (plus bank holidays) Flexible and hybrid working arrangements Local Government Pension Scheme Enhanced maternity and paternity leave Access to a wide range of health and wellbeing services, including counselling and occupational health support Cycle to work scheme and travel benefits Ongoing training and development opportunities to support your career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Health and Safety Manager (Logistics / Warehousing) £45,000 - £55,000 + Training + Progression + Monday - Friday + Company Benefits Liverpool Are you a Health and Safety Manager from a Logistics / Warehousing or similar background looking for an autonomous leadership role within a well-established, multi-faceted group of companies who pride themselves on looking after and developing staff offering a range of ongoing progression opportunities? This leading group of companies have a broad presence across numerous sectors including Industrial, Logistics and Shipping with over 150 years of experience and operations across multiple continents. This role falls within the Logistics subsidiary of the wider group, and has arisen due to an ever increasing workload meaning creation of a new department in the North West. In this dynamic role you will be responsible for leading an H&S team covering numerous sites in and around Liverpool. You will be the go-to person for implementing processes and procedures, hiring new staff and training both internal and external staff. In addition to the leadership responsibilities, you will undertake some hands on work- especially in early stages of the role- such as inspections, audits and compliance. This role would suit a Health and Safety Manager or similar from a Logistics / Warehousing background looking for a technical leadership role within a well-established group of companies offering the chance to continually grow a team around you and further develop your career. The Role: Creating H&S team covering sites across North West Implement new processes and procedures Monitor the safety of the workforce and lead training Carry out hands on work including inspecting, auditing and compliance Monday - Friday 07:30-16:30 The Person: Health and Safety Manager Logistics / Warehousing or similar background Holds NEBOSH General or similar qualification Commutable to Liverpool Health, Safety, Manager, Officer, Advisor, Quality, Leadership, IOSH, Warehousing, Logistics, H&S, HSEQ, NEBOSH, Industrial, Scaffolding, Compliance, North West, Liverpool, Manchester, Merseyside Reference number: BBBH25791 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.