PPE Sales Manager (Personal, Protective Equipment) Location: Kettering, Northants Salary: Competitive, dependent on experience Hours: 37.5 hours per week Interaction Recruitment is recruiting on behalf of a leading testing, certification and compliance organisation for an experienced PPE Sales Manager to join their commercial team. This is an excellent opportunity for a driven sales professional with a strong background in PPE testing and certification services to play a key role in developing commercial strategy, growing revenue and strengthening customer relationships across the UK and international markets. The Opportunity As PPE Sales Manager, you will be responsible for increasing revenue across PPE and Chemistry service areas by securing new business, re-engaging former customers and developing strategic partnerships with key accounts. Working closely with technical and operational teams, you will lead commercial activity within the PPE sector, identifying growth opportunities and delivering long-term business success. Key Responsibilities Develop and implement commercial strategies to drive growth across PPE testing, certification and chemistry services. Generate new business opportunities while rebuilding relationships with previous customers. Work collaboratively with internal departments to maximise commercial opportunities. Develop and manage strategic account plans for key customers. Identify opportunities for cross-selling and increased customer value across multiple service areas. Conduct regular customer visits and maintain strong relationships with key stakeholders. Monitor industry trends, regulatory developments and competitor activity within the PPE sector. Organise customer and industry-focused events. Support exhibition planning, coordination and attendance. Maintain accurate sales forecasts, pipeline information and account records within CRM systems. Produce clear reports detailing customer activity, opportunities and business development progress. Candidate Requirements Essential Skills & Experience Proven experience developing and implementing successful commercial sales strategies. Strong track record of selling testing and certification services within the PPE market. Excellent understanding of PPE compliance processes, testing requirements and certification procedures. Results-driven sales and business development experience. Experience creating sales plans, tactics and measurable KPIs. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. Highly organised, self-motivated and able to manage a varied workload. Confidence engaging with stakeholders at all levels of an organisation. Competent in Microsoft Office applications, Teams/Zoom and delivering presentations or webinars. Full UK driving licence. Willingness to travel internationally when required, including occasional weekend travel. Desirable Experience working within a testing, certification or laboratory-based environment. Experience organising and delivering customer or industry events. Previous international business development experience. Familiarity with social media platforms as part of commercial engagement activities. Benefits days annual leave (depending on length of service) Life assurance Group personal pension scheme Income protection cover Free onsite parking Flexible working arrangements Apply Today If you have a proven background in PPE sales and are looking for an opportunity to join a respected organisation operating at the forefront of testing and certification services, we'd like to hear from you. Closing Date: Friday 19th June 2026 To apply or find out more, please contact Interaction Recruitment. INDKTT
Jun 10, 2026
Full time
PPE Sales Manager (Personal, Protective Equipment) Location: Kettering, Northants Salary: Competitive, dependent on experience Hours: 37.5 hours per week Interaction Recruitment is recruiting on behalf of a leading testing, certification and compliance organisation for an experienced PPE Sales Manager to join their commercial team. This is an excellent opportunity for a driven sales professional with a strong background in PPE testing and certification services to play a key role in developing commercial strategy, growing revenue and strengthening customer relationships across the UK and international markets. The Opportunity As PPE Sales Manager, you will be responsible for increasing revenue across PPE and Chemistry service areas by securing new business, re-engaging former customers and developing strategic partnerships with key accounts. Working closely with technical and operational teams, you will lead commercial activity within the PPE sector, identifying growth opportunities and delivering long-term business success. Key Responsibilities Develop and implement commercial strategies to drive growth across PPE testing, certification and chemistry services. Generate new business opportunities while rebuilding relationships with previous customers. Work collaboratively with internal departments to maximise commercial opportunities. Develop and manage strategic account plans for key customers. Identify opportunities for cross-selling and increased customer value across multiple service areas. Conduct regular customer visits and maintain strong relationships with key stakeholders. Monitor industry trends, regulatory developments and competitor activity within the PPE sector. Organise customer and industry-focused events. Support exhibition planning, coordination and attendance. Maintain accurate sales forecasts, pipeline information and account records within CRM systems. Produce clear reports detailing customer activity, opportunities and business development progress. Candidate Requirements Essential Skills & Experience Proven experience developing and implementing successful commercial sales strategies. Strong track record of selling testing and certification services within the PPE market. Excellent understanding of PPE compliance processes, testing requirements and certification procedures. Results-driven sales and business development experience. Experience creating sales plans, tactics and measurable KPIs. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. Highly organised, self-motivated and able to manage a varied workload. Confidence engaging with stakeholders at all levels of an organisation. Competent in Microsoft Office applications, Teams/Zoom and delivering presentations or webinars. Full UK driving licence. Willingness to travel internationally when required, including occasional weekend travel. Desirable Experience working within a testing, certification or laboratory-based environment. Experience organising and delivering customer or industry events. Previous international business development experience. Familiarity with social media platforms as part of commercial engagement activities. Benefits days annual leave (depending on length of service) Life assurance Group personal pension scheme Income protection cover Free onsite parking Flexible working arrangements Apply Today If you have a proven background in PPE sales and are looking for an opportunity to join a respected organisation operating at the forefront of testing and certification services, we'd like to hear from you. Closing Date: Friday 19th June 2026 To apply or find out more, please contact Interaction Recruitment. INDKTT
Telesales Team Leader Location: Bracknell (Office Based) Salary: 30,000 - 35,000 basic salary, 35,000 - 40,000 OTE (uncapped) (Dependent on experience) The Opportunity Do you want to join a team of dedicated and ambitious professionals within a dynamic and forward-thinking technology business? This is an exciting opportunity for an experienced sales professional to lead a telesales team while remaining hands-on in driving business growth. The successful candidate will play a key role in identifying new opportunities, mentoring team members and delivering against ambitious targets. The Role As a Telesales Team Leader , you will combine leadership responsibilities with a personal sales contribution, ensuring the team consistently delivers high levels of activity and performance. Key Responsibilities Player-Manager Role: Lead by example and ensure team KPIs and activity targets are achieved. Identify and Engage Prospects: Build relationships with potential clients through telephone and virtual meetings. Promote Innovative Solutions: Educate prospects on the organisation's products, services and customer-focused approach. Drive Revenue Growth: Generate and convert opportunities to exceed sales targets. Book Qualified Appointments: Arrange meetings for field-based sales professionals to progress larger opportunities. Collaborate Across Teams: Work closely with colleagues to develop campaigns and meet customer requirements. Manage the Sales Pipeline: Maintain accurate records and activity through CRM systems. Coach and Develop the Team: Monitor day-to-day performance, provide ongoing training and mentoring, and ensure best practice CRM usage. About You Previous experience in telesales, internal sales, business development or a similar role. Experience leading, mentoring or coaching a sales team. Strong communication skills with the ability to quickly build rapport. Comfortable using CRM systems and digital communication platforms. Highly motivated, resilient and target driven. A strong work ethic and desire to develop within a growing organisation. Industry experience would be advantageous, but is not essential. Why Apply? Competitive basic salary and uncapped earning potential. Opportunity to lead and develop a high-performing team. Join a growing and innovative business. Excellent career progression opportunities. Supportive and collaborative working environment. Please send your CV to the link below Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Jun 10, 2026
Full time
Telesales Team Leader Location: Bracknell (Office Based) Salary: 30,000 - 35,000 basic salary, 35,000 - 40,000 OTE (uncapped) (Dependent on experience) The Opportunity Do you want to join a team of dedicated and ambitious professionals within a dynamic and forward-thinking technology business? This is an exciting opportunity for an experienced sales professional to lead a telesales team while remaining hands-on in driving business growth. The successful candidate will play a key role in identifying new opportunities, mentoring team members and delivering against ambitious targets. The Role As a Telesales Team Leader , you will combine leadership responsibilities with a personal sales contribution, ensuring the team consistently delivers high levels of activity and performance. Key Responsibilities Player-Manager Role: Lead by example and ensure team KPIs and activity targets are achieved. Identify and Engage Prospects: Build relationships with potential clients through telephone and virtual meetings. Promote Innovative Solutions: Educate prospects on the organisation's products, services and customer-focused approach. Drive Revenue Growth: Generate and convert opportunities to exceed sales targets. Book Qualified Appointments: Arrange meetings for field-based sales professionals to progress larger opportunities. Collaborate Across Teams: Work closely with colleagues to develop campaigns and meet customer requirements. Manage the Sales Pipeline: Maintain accurate records and activity through CRM systems. Coach and Develop the Team: Monitor day-to-day performance, provide ongoing training and mentoring, and ensure best practice CRM usage. About You Previous experience in telesales, internal sales, business development or a similar role. Experience leading, mentoring or coaching a sales team. Strong communication skills with the ability to quickly build rapport. Comfortable using CRM systems and digital communication platforms. Highly motivated, resilient and target driven. A strong work ethic and desire to develop within a growing organisation. Industry experience would be advantageous, but is not essential. Why Apply? Competitive basic salary and uncapped earning potential. Opportunity to lead and develop a high-performing team. Join a growing and innovative business. Excellent career progression opportunities. Supportive and collaborative working environment. Please send your CV to the link below Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Shepshed, Leicestershire
Part-Time Personal Assistant (PA) Shepshed Location: Shepshed, Leicestershire Hours: hours per week (3 days per week) Working Pattern: Ideally Tuesday, Wednesday and Friday, with some flexibility including school hours. Contract: Temporary to Permanent opportunity Salary: £15.50 - £17.50 per hour depending on experience. We are seeking an experienced and organised Personal Assistant to provide dedicated support to a busy senior manager within a growing business operating across three sites in the East Midlands. This is an excellent opportunity for an experienced PA looking for a part-time role that offers flexibility and the potential for some home working once training has been completed. Key Responsibilities Managing a busy diary, including arranging meetings both in person and via Microsoft Teams Coordinating and booking travel arrangements, including flights, trains and accommodation Liaising with internal teams across multiple sites to arrange meetings and appointments Supporting marketing activities by creating and distributing email flyers under direction Maintaining and updating customer and business information within the company CRM system (full training provided) About You The ideal candidate will: Have previous experience in a Personal Assistant, Executive Assistant or similar administrative support role Be highly organised with excellent attention to detail Be proactive, self-motivated and capable of working independently Possess strong IT skills, including Microsoft Office applications Have excellent communication and interpersonal skills Be looking for a part-time position rather than full-time employment This role would particularly suit someone seeking school-hour working arrangements, as the current working pattern has successfully accommodated this in the past. What We Offer Flexible part-time hours Potential for hybrid working following successful training and onboarding Supportive and friendly working environment Opportunity to join the business on a temporary-to-permanent basis, allowing both parties to ensure the role is the right fit If you are an experienced PA seeking a flexible and rewarding part-time opportunity, we would love to hear from you. For more information about this exciting Marketing opportunity, call Charlotte today on (phone number removed) or (phone number removed), or email (url removed) , or simply hit the apply button. If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection
Jun 10, 2026
Seasonal
Part-Time Personal Assistant (PA) Shepshed Location: Shepshed, Leicestershire Hours: hours per week (3 days per week) Working Pattern: Ideally Tuesday, Wednesday and Friday, with some flexibility including school hours. Contract: Temporary to Permanent opportunity Salary: £15.50 - £17.50 per hour depending on experience. We are seeking an experienced and organised Personal Assistant to provide dedicated support to a busy senior manager within a growing business operating across three sites in the East Midlands. This is an excellent opportunity for an experienced PA looking for a part-time role that offers flexibility and the potential for some home working once training has been completed. Key Responsibilities Managing a busy diary, including arranging meetings both in person and via Microsoft Teams Coordinating and booking travel arrangements, including flights, trains and accommodation Liaising with internal teams across multiple sites to arrange meetings and appointments Supporting marketing activities by creating and distributing email flyers under direction Maintaining and updating customer and business information within the company CRM system (full training provided) About You The ideal candidate will: Have previous experience in a Personal Assistant, Executive Assistant or similar administrative support role Be highly organised with excellent attention to detail Be proactive, self-motivated and capable of working independently Possess strong IT skills, including Microsoft Office applications Have excellent communication and interpersonal skills Be looking for a part-time position rather than full-time employment This role would particularly suit someone seeking school-hour working arrangements, as the current working pattern has successfully accommodated this in the past. What We Offer Flexible part-time hours Potential for hybrid working following successful training and onboarding Supportive and friendly working environment Opportunity to join the business on a temporary-to-permanent basis, allowing both parties to ensure the role is the right fit If you are an experienced PA seeking a flexible and rewarding part-time opportunity, we would love to hear from you. For more information about this exciting Marketing opportunity, call Charlotte today on (phone number removed) or (phone number removed), or email (url removed) , or simply hit the apply button. If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection
A growing financial and legal services business based in Liverpool is seeking a dynamic and technically experienced HubSpot CRM Manager & Business Analytics Specialist to optimise their HubSpot CRM platform, automate workflows, and support business performance analysis. You will be an essential part of the team, leveraging HubSpots capabilities to refine CRM configurations, design robust automati click apply for full job details
Jun 10, 2026
Full time
A growing financial and legal services business based in Liverpool is seeking a dynamic and technically experienced HubSpot CRM Manager & Business Analytics Specialist to optimise their HubSpot CRM platform, automate workflows, and support business performance analysis. You will be an essential part of the team, leveraging HubSpots capabilities to refine CRM configurations, design robust automati click apply for full job details
Account Manager Bradford Salary: 26,000 Our client is seeking an experienced Account Manager to join their growing team in Bradford. This is an excellent opportunity for a commercially focused individual who enjoys building strong customer relationships, developing new business opportunities, and managing accounts to drive long-term growth. Key Responsibilities: Identify and develop new business opportunities while building relationships with key decision-makers through telephone, email, video calls, and other communication channels. Proactively follow up on leads, enquiries, and quotations to maximise conversion opportunities and maintain a strong sales pipeline. Manage and grow a portfolio of existing customer accounts, developing long-term relationships through a consultative and customer-focused approach. Understand customer requirements and provide tailored solutions, identifying opportunities for repeat business and account growth. Present and promote products and services, offering guidance and support throughout the sales process while maintaining a strong understanding of the company's offering. Work closely with internal teams to ensure customer requirements are met and projects progress smoothly. Maintain accurate customer records and sales activity using CRM systems, prepare quotations, and manage commercial discussions professionally. Work towards and exceed sales targets, contributing to the continued growth and success of the business. The Ideal Candidate: Previous experience in account management, business development, or a sales-focused role. Strong communication and relationship-building skills with a proactive and professional approach. Experience using CRM systems and maintaining accurate customer records. Self-motivated, organised, and committed to delivering excellent customer service. This is a fantastic opportunity to join a well-established business offering a varied and rewarding role with genuine opportunities for growth and development. If this role sounds of interest, please call (phone number removed) or click APPLY and we will be in touch. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 10, 2026
Full time
Account Manager Bradford Salary: 26,000 Our client is seeking an experienced Account Manager to join their growing team in Bradford. This is an excellent opportunity for a commercially focused individual who enjoys building strong customer relationships, developing new business opportunities, and managing accounts to drive long-term growth. Key Responsibilities: Identify and develop new business opportunities while building relationships with key decision-makers through telephone, email, video calls, and other communication channels. Proactively follow up on leads, enquiries, and quotations to maximise conversion opportunities and maintain a strong sales pipeline. Manage and grow a portfolio of existing customer accounts, developing long-term relationships through a consultative and customer-focused approach. Understand customer requirements and provide tailored solutions, identifying opportunities for repeat business and account growth. Present and promote products and services, offering guidance and support throughout the sales process while maintaining a strong understanding of the company's offering. Work closely with internal teams to ensure customer requirements are met and projects progress smoothly. Maintain accurate customer records and sales activity using CRM systems, prepare quotations, and manage commercial discussions professionally. Work towards and exceed sales targets, contributing to the continued growth and success of the business. The Ideal Candidate: Previous experience in account management, business development, or a sales-focused role. Strong communication and relationship-building skills with a proactive and professional approach. Experience using CRM systems and maintaining accurate customer records. Self-motivated, organised, and committed to delivering excellent customer service. This is a fantastic opportunity to join a well-established business offering a varied and rewarding role with genuine opportunities for growth and development. If this role sounds of interest, please call (phone number removed) or click APPLY and we will be in touch. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Hays Business Support
Merthyr Tydfil, Mid Glamorgan
Your new company An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Your new role Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online. Record all phone calls and email queries via CRM system and triage as necessary. Carry out ID checks for DBS renewals for inspectors. Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising. What you'll need to succeed Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases. Excellent written and verbal communication skills to effectively deal with a range of internal and external colleagues, including senior managers. Must pass a DBS check Available to work in Merthyr or Carmarthen - hybrid working. What you'll get in return 15.10 per hour 6 month temporary role with possible extension Hybrid and flexible working once training is completed DBS check covered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Seasonal
Your new company An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Your new role Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online. Record all phone calls and email queries via CRM system and triage as necessary. Carry out ID checks for DBS renewals for inspectors. Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising. What you'll need to succeed Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases. Excellent written and verbal communication skills to effectively deal with a range of internal and external colleagues, including senior managers. Must pass a DBS check Available to work in Merthyr or Carmarthen - hybrid working. What you'll get in return 15.10 per hour 6 month temporary role with possible extension Hybrid and flexible working once training is completed DBS check covered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service Manager Salary: £40,000 - £50,000 per annum plus monthly bonusLocation: LeedsDepartment: Customer ServiceReporting To: Internal Sales Manager An Excellent Opportunity to Lead a Growing Customer Operations Team Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. The Role This is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams. You'll provide clear direction, manage performance, monitor service levels and drive continuous improvement across customer service and order processing activities. The successful candidate will be comfortable operating in a fast-paced environment, balancing people management with operational oversight and process improvement. You will act as a key link between departments, helping to improve communication, resolve challenges and ensure a seamless customer journey. Key Responsibilities Lead, coach and develop a team of eight customer service and order processing professionals. Ensure customer enquiries, quotations, orders and amendments are handled accurately and within agreed service levels. Drive high standards of customer service, customer satisfaction and team performance. Manage workloads and resources to ensure efficient day-to-day operations. Monitor and improve key performance indicators, including response times, service levels, order accuracy and customer satisfaction. Act as the escalation point for complex customer and operational issues. Work collaboratively with internal departments to improve communication, service delivery and efficiency. Identify and implement process improvements to reduce errors and enhance the customer experience. Conduct regular one-to-one meetings, performance reviews and coaching sessions. Support recruitment, onboarding, training and continuous improvement initiatives. Requirements To be successful in this role, you will have: Previous experience managing customer service, customer support or operational teams. Strong leadership and people management skills. Experience managing remote or outsourced teams would be advantageous. Excellent communication, organisational and stakeholder management skills. The ability to manage multiple priorities within a fast-paced environment. Strong problem-solving and decision-making capabilities. A customer-focused approach with a proactive mindset. Experience implementing process improvements and driving team performance. Good working knowledge of CRM and order processing systems. A hands-on management style with the ability to lead by example. What Success Looks Like Success in this role will be demonstrated through: A well-managed, organised and efficient operation. Improved communication and collaboration across departments. Faster response times and increased customer satisfaction. Reduced processing errors and operational issues. A motivated, engaged and accountable team. Consistent achievement of service level targets and departmental KPIs. Improved operational efficiency and workflow management. Benefits Competitive salary of £40,000 - £50,000 per annum plus monthly bonus Birthday off each year Free weekly team lunches A fun, friendly and supportive working environment The opportunity to make a genuine impact within a growing business Autonomy to drive improvements and influence the customer experience Ongoing opportunities for personal and professional development If you are an experienced customer service leader looking for your next challenge, we would be delighted to hear from you. Apply today to find out more about this exciting opportunity. IND25
Jun 10, 2026
Full time
Customer Service Manager Salary: £40,000 - £50,000 per annum plus monthly bonusLocation: LeedsDepartment: Customer ServiceReporting To: Internal Sales Manager An Excellent Opportunity to Lead a Growing Customer Operations Team Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. The Role This is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams. You'll provide clear direction, manage performance, monitor service levels and drive continuous improvement across customer service and order processing activities. The successful candidate will be comfortable operating in a fast-paced environment, balancing people management with operational oversight and process improvement. You will act as a key link between departments, helping to improve communication, resolve challenges and ensure a seamless customer journey. Key Responsibilities Lead, coach and develop a team of eight customer service and order processing professionals. Ensure customer enquiries, quotations, orders and amendments are handled accurately and within agreed service levels. Drive high standards of customer service, customer satisfaction and team performance. Manage workloads and resources to ensure efficient day-to-day operations. Monitor and improve key performance indicators, including response times, service levels, order accuracy and customer satisfaction. Act as the escalation point for complex customer and operational issues. Work collaboratively with internal departments to improve communication, service delivery and efficiency. Identify and implement process improvements to reduce errors and enhance the customer experience. Conduct regular one-to-one meetings, performance reviews and coaching sessions. Support recruitment, onboarding, training and continuous improvement initiatives. Requirements To be successful in this role, you will have: Previous experience managing customer service, customer support or operational teams. Strong leadership and people management skills. Experience managing remote or outsourced teams would be advantageous. Excellent communication, organisational and stakeholder management skills. The ability to manage multiple priorities within a fast-paced environment. Strong problem-solving and decision-making capabilities. A customer-focused approach with a proactive mindset. Experience implementing process improvements and driving team performance. Good working knowledge of CRM and order processing systems. A hands-on management style with the ability to lead by example. What Success Looks Like Success in this role will be demonstrated through: A well-managed, organised and efficient operation. Improved communication and collaboration across departments. Faster response times and increased customer satisfaction. Reduced processing errors and operational issues. A motivated, engaged and accountable team. Consistent achievement of service level targets and departmental KPIs. Improved operational efficiency and workflow management. Benefits Competitive salary of £40,000 - £50,000 per annum plus monthly bonus Birthday off each year Free weekly team lunches A fun, friendly and supportive working environment The opportunity to make a genuine impact within a growing business Autonomy to drive improvements and influence the customer experience Ongoing opportunities for personal and professional development If you are an experienced customer service leader looking for your next challenge, we would be delighted to hear from you. Apply today to find out more about this exciting opportunity. IND25
The Content Manager will oversee the creation, management, and optimisation of content across various channels to support marketing and branding initiatives. This role in the industrial/manufacturing sector requires a focus on delivering impactful and engaging materials aligned with business objectives. Client Details The employer is a rapidly expanding SME operating in the industrial/manufacturing sector. They are committed to delivering high-quality products and services, supported by a professional and efficient marketing team. Description Develop and implement a content strategy that aligns with marketing goals and brand identity. Create and manage high-quality content for websites, social media, and other marketing channels. Collaborate with internal teams to ensure consistent messaging across all platforms. Monitor and analyse content performance metrics to optimise future campaigns. Maintain a content calendar to ensure timely delivery of materials. Edit and proofread content to ensure accuracy and alignment with brand guidelines. Lead the design and development of a targeted email marketing campaign, delivering engaging content and optimized layouts to drive customer engagement and conversions. Profile A successful Content Manager should have: Strong experience in content creation and management. A solid understanding of SEO principles and digital marketing practices. Excellent written and verbal communication skills. Excellent knowledge of Hubspot or other similar CRM products Must demonstrate a proven track record of delivering successful content campaigns, supported by clear data insights and measurable performance outcomes. Job Offer Competitive salary up to £44,000 per annum. Fixed-term contract with opportunities for career progression. A supportive and professional working environment in Burnley. Exposure to the industrial/manufacturing sector and its unique challenges. Opportunities to make a tangible impact through creative content strategies. If you are passionate about content creation and are looking for your next challenge as a Content Manager, we encourage you to apply today!
Jun 10, 2026
Contractor
The Content Manager will oversee the creation, management, and optimisation of content across various channels to support marketing and branding initiatives. This role in the industrial/manufacturing sector requires a focus on delivering impactful and engaging materials aligned with business objectives. Client Details The employer is a rapidly expanding SME operating in the industrial/manufacturing sector. They are committed to delivering high-quality products and services, supported by a professional and efficient marketing team. Description Develop and implement a content strategy that aligns with marketing goals and brand identity. Create and manage high-quality content for websites, social media, and other marketing channels. Collaborate with internal teams to ensure consistent messaging across all platforms. Monitor and analyse content performance metrics to optimise future campaigns. Maintain a content calendar to ensure timely delivery of materials. Edit and proofread content to ensure accuracy and alignment with brand guidelines. Lead the design and development of a targeted email marketing campaign, delivering engaging content and optimized layouts to drive customer engagement and conversions. Profile A successful Content Manager should have: Strong experience in content creation and management. A solid understanding of SEO principles and digital marketing practices. Excellent written and verbal communication skills. Excellent knowledge of Hubspot or other similar CRM products Must demonstrate a proven track record of delivering successful content campaigns, supported by clear data insights and measurable performance outcomes. Job Offer Competitive salary up to £44,000 per annum. Fixed-term contract with opportunities for career progression. A supportive and professional working environment in Burnley. Exposure to the industrial/manufacturing sector and its unique challenges. Opportunities to make a tangible impact through creative content strategies. If you are passionate about content creation and are looking for your next challenge as a Content Manager, we encourage you to apply today!
Job Title: Customer Account Manager Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday Salary: 25,000 + bonus Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday Are you a driven and outgoing candidate with a passion for delivering excellent customer service? If this sounds like you and you are looking for a role where you are both office based and out in the field visiting clients and delivering great service, this could be an excellent opportunity for you! Joining a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Customer Account Manager we are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships. The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing new business opportunities. Key Objectives: Engage in consultative selling to identify customer needs and provide value-added solutions. Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty Achieve and exceed targets through a blend of account management and new business development Effectively communicate product offerings and solutions that meet client needs. Develop and maintain high level of product knowledge to offer the best tailored solutions to clients Conduct regular market analysis to identify new business opportunities. Complete and submit sales reports and paperwork. Provide quotations and process customer orders Maintain and update CRM database and Excel spreadsheets accurately This is an excellent opportunity to join a supportive, people-oriented organisation in a role where through delivering exceptional service and solutions to clients, you can make a real impact! Our client is looking to hire as soon as possible so please do apply today! Note: Candidates must possess a full UK Driving licence to be considered for this role Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 10, 2026
Full time
Job Title: Customer Account Manager Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday Salary: 25,000 + bonus Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday Are you a driven and outgoing candidate with a passion for delivering excellent customer service? If this sounds like you and you are looking for a role where you are both office based and out in the field visiting clients and delivering great service, this could be an excellent opportunity for you! Joining a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Customer Account Manager we are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships. The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing new business opportunities. Key Objectives: Engage in consultative selling to identify customer needs and provide value-added solutions. Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty Achieve and exceed targets through a blend of account management and new business development Effectively communicate product offerings and solutions that meet client needs. Develop and maintain high level of product knowledge to offer the best tailored solutions to clients Conduct regular market analysis to identify new business opportunities. Complete and submit sales reports and paperwork. Provide quotations and process customer orders Maintain and update CRM database and Excel spreadsheets accurately This is an excellent opportunity to join a supportive, people-oriented organisation in a role where through delivering exceptional service and solutions to clients, you can make a real impact! Our client is looking to hire as soon as possible so please do apply today! Note: Candidates must possess a full UK Driving licence to be considered for this role Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are an innovation-driven medical technology company focused on developing clinically differentiated solutions that improve patient outcomes and enhance healthcare workflows. Through a commitment to continuous improvement, collaboration, and innovation, we provide a broad portfolio of products, services, and technologies that support active lifestyles and recovery across orthopaedics and related healthcare sectors. Role Overview The Territory Sales Manager is a high-impact commercial role responsible for driving profitable growth across a portfolio of bracing, support, and rehabilitation products within an assigned territory. This field-based position focuses on securing new business, expanding strategic customer relationships, and increasing market share within existing accounts through a combination of clinical expertise, commercial acumen, and account development. Working across both public and private healthcare sectors, the successful candidate will act as a trusted advisor to customers while building a strong pipeline, converting opportunities, and delivering consistent territory performance. Key Responsibilities Drive sales growth across the orthopaedic continuum of care, with particular focus on mobility, performance, injury management, and post-operative rehabilitation solutions. Build, maintain, and develop strong relationships with key influencers and decision-makers to retain existing business and identify new opportunities. Engage confidently with a broad clinical and commercial audience, including consultants, physiotherapists, orthotists, nurses, educators, administrators, and procurement stakeholders. Develop and execute a territory business plan with clear objectives, account priorities, and a validated sales pipeline. Increase penetration within existing accounts while actively converting competitor business and acquiring new customers. Promote a market-leading portfolio of bracing, support, rehabilitation, and recovery products. Collaborate with customers to improve clinical pathways, operational processes, and patient outcomes while delivering measurable value. Establish yourself as a trusted clinical and commercial partner through strong product knowledge, healthcare market insight, and awareness of competitor activity. Spend the majority of time in the field supporting customers and developing new business opportunities. Work flexibly to meet customer needs, including attendance at educational events and occasional out-of-hours activities. Qualifications & Experience Bachelor's degree or equivalent professional experience. Minimum of 2 years' sales experience, ideally within medical devices, healthcare, life sciences, or a related commercial environment. Demonstrated experience in territory management, business planning, and account development. Experience using CRM systems, sales analytics, and market data to manage priorities and performance. Full UK driving licence with a clean driving record. Skills & Behaviours Strong interpersonal, networking, and relationship-building skills. Excellent written and verbal communication skills, with the ability to present effectively to diverse audiences and senior stakeholders. Strong organisational and time-management abilities with the capacity to work independently. Ability to prioritise effectively and maintain accurate customer and sales records. High levels of professionalism, integrity, and customer focus. Results-oriented mindset with strong commercial awareness. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 10, 2026
Full time
We are an innovation-driven medical technology company focused on developing clinically differentiated solutions that improve patient outcomes and enhance healthcare workflows. Through a commitment to continuous improvement, collaboration, and innovation, we provide a broad portfolio of products, services, and technologies that support active lifestyles and recovery across orthopaedics and related healthcare sectors. Role Overview The Territory Sales Manager is a high-impact commercial role responsible for driving profitable growth across a portfolio of bracing, support, and rehabilitation products within an assigned territory. This field-based position focuses on securing new business, expanding strategic customer relationships, and increasing market share within existing accounts through a combination of clinical expertise, commercial acumen, and account development. Working across both public and private healthcare sectors, the successful candidate will act as a trusted advisor to customers while building a strong pipeline, converting opportunities, and delivering consistent territory performance. Key Responsibilities Drive sales growth across the orthopaedic continuum of care, with particular focus on mobility, performance, injury management, and post-operative rehabilitation solutions. Build, maintain, and develop strong relationships with key influencers and decision-makers to retain existing business and identify new opportunities. Engage confidently with a broad clinical and commercial audience, including consultants, physiotherapists, orthotists, nurses, educators, administrators, and procurement stakeholders. Develop and execute a territory business plan with clear objectives, account priorities, and a validated sales pipeline. Increase penetration within existing accounts while actively converting competitor business and acquiring new customers. Promote a market-leading portfolio of bracing, support, rehabilitation, and recovery products. Collaborate with customers to improve clinical pathways, operational processes, and patient outcomes while delivering measurable value. Establish yourself as a trusted clinical and commercial partner through strong product knowledge, healthcare market insight, and awareness of competitor activity. Spend the majority of time in the field supporting customers and developing new business opportunities. Work flexibly to meet customer needs, including attendance at educational events and occasional out-of-hours activities. Qualifications & Experience Bachelor's degree or equivalent professional experience. Minimum of 2 years' sales experience, ideally within medical devices, healthcare, life sciences, or a related commercial environment. Demonstrated experience in territory management, business planning, and account development. Experience using CRM systems, sales analytics, and market data to manage priorities and performance. Full UK driving licence with a clean driving record. Skills & Behaviours Strong interpersonal, networking, and relationship-building skills. Excellent written and verbal communication skills, with the ability to present effectively to diverse audiences and senior stakeholders. Strong organisational and time-management abilities with the capacity to work independently. Ability to prioritise effectively and maintain accurate customer and sales records. High levels of professionalism, integrity, and customer focus. Results-oriented mindset with strong commercial awareness. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.
Jun 10, 2026
Full time
Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.
Larbey Evans is partnering with a top UK and leading international law firm to hire a driven and proactive Business Development Executive, to join its London office on a permanent basis. The firm have a healthy, flexible and inclusive working culture as well a fantastic range of benefits on offer. Salary £40,000-£45,000 09:30-17:30 working hours and hybrid working of 50% office based per week Stunning offices and sought-after City location Due to the firm's continued growth and strong market presence, the firm are seeking a Business Development Executive to join their growing Marketing and Business Development department. You will be working closely with the BD Manager to support brand recognition and implement the strategy for the Real Estate practice area. The Business Development Executive Role You will help drive initiatives across profile building, client retention and development, new client targeting, and sector growth. This role offers the opportunity to collaborate with other specialist teams, including Marketing, Digital, Communications, PR, Events, CRM, Client Services, Bids, and Responsible Business. The successful candidate will focus on maintaining client relationships, preparing tailored pitch documents, ensuring accurate client data in the CRM system, and supporting the planning and delivery of sector-specific campaigns, events, and thought leadership initiatives. The ideal candidate must be willing to travel to other UK-based offices when required, have a minimum of 2 years' experience of broad-ranging marketing roles, preferably within the legal or real estate sectors, as well as possess a bachelor's degree in marketing, communications, or a related field. A client focused mindset and a strong collaborator will excel in this role. For further information, please contact Neil Hagan.
Jun 10, 2026
Full time
Larbey Evans is partnering with a top UK and leading international law firm to hire a driven and proactive Business Development Executive, to join its London office on a permanent basis. The firm have a healthy, flexible and inclusive working culture as well a fantastic range of benefits on offer. Salary £40,000-£45,000 09:30-17:30 working hours and hybrid working of 50% office based per week Stunning offices and sought-after City location Due to the firm's continued growth and strong market presence, the firm are seeking a Business Development Executive to join their growing Marketing and Business Development department. You will be working closely with the BD Manager to support brand recognition and implement the strategy for the Real Estate practice area. The Business Development Executive Role You will help drive initiatives across profile building, client retention and development, new client targeting, and sector growth. This role offers the opportunity to collaborate with other specialist teams, including Marketing, Digital, Communications, PR, Events, CRM, Client Services, Bids, and Responsible Business. The successful candidate will focus on maintaining client relationships, preparing tailored pitch documents, ensuring accurate client data in the CRM system, and supporting the planning and delivery of sector-specific campaigns, events, and thought leadership initiatives. The ideal candidate must be willing to travel to other UK-based offices when required, have a minimum of 2 years' experience of broad-ranging marketing roles, preferably within the legal or real estate sectors, as well as possess a bachelor's degree in marketing, communications, or a related field. A client focused mindset and a strong collaborator will excel in this role. For further information, please contact Neil Hagan.
Contact Centre Manager / CX Manager Salisbury £50,000 & Benefits The Role This is a fantastic opportunity to lead a contact centre operation of around 50 advisors , driving performance, shaping customer experience, and embedding a culture of continuous improvement. You'll lead a team of Team Leaders , alongside Quality and Project functions , ensuring consistent delivery of excellent service and operational performance. What You'll Be Doing Lead, coach, and develop Team Leaders and their teams Own and deliver key KPIs (SLAs, CSAT, quality, productivity) Drive a best-in-class customer experience across all touchpoints Lead continuous improvement initiatives to enhance efficiency and outcomes Oversee forecasting and workforce planning Build a strong coaching culture and develop future leaders Work cross-functionally to improve processes and customer outcomes What We're Looking For Proven contact centre leadership experience (40-100 FTE) Strong people leadership across multi-layered teams Track record of delivering and improving KPIs Experience in customer experience, coaching, continuous improvement, and operational performance Strong analytical and data-driven approach Experience in forecasting and resource planning Why Join Us? Competitive salary 23 days holiday + bank holidays Extra days off for your birthday and Christmas Volunteering days Company pension scheme Health cash plan & eye care vouchers Employee Assistance Programme (EAP) Colleague referral and business introduction bonuses Social events and team activities Access to staff discounts platform Professional development pathways and CPD support Wellbeing initiatives including mental health support Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. Apply Now If you're a passionate leader who thrives on improving performance, developing people, and delivering exceptional customer experiences, we'd love to hear from you.
Jun 10, 2026
Full time
Contact Centre Manager / CX Manager Salisbury £50,000 & Benefits The Role This is a fantastic opportunity to lead a contact centre operation of around 50 advisors , driving performance, shaping customer experience, and embedding a culture of continuous improvement. You'll lead a team of Team Leaders , alongside Quality and Project functions , ensuring consistent delivery of excellent service and operational performance. What You'll Be Doing Lead, coach, and develop Team Leaders and their teams Own and deliver key KPIs (SLAs, CSAT, quality, productivity) Drive a best-in-class customer experience across all touchpoints Lead continuous improvement initiatives to enhance efficiency and outcomes Oversee forecasting and workforce planning Build a strong coaching culture and develop future leaders Work cross-functionally to improve processes and customer outcomes What We're Looking For Proven contact centre leadership experience (40-100 FTE) Strong people leadership across multi-layered teams Track record of delivering and improving KPIs Experience in customer experience, coaching, continuous improvement, and operational performance Strong analytical and data-driven approach Experience in forecasting and resource planning Why Join Us? Competitive salary 23 days holiday + bank holidays Extra days off for your birthday and Christmas Volunteering days Company pension scheme Health cash plan & eye care vouchers Employee Assistance Programme (EAP) Colleague referral and business introduction bonuses Social events and team activities Access to staff discounts platform Professional development pathways and CPD support Wellbeing initiatives including mental health support Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. Apply Now If you're a passionate leader who thrives on improving performance, developing people, and delivering exceptional customer experiences, we'd love to hear from you.
Business Development Manager Manchester / North West £45-£50k basic DOE + £70-100k OTE Company car/allowance + excellent benefits Do you have a successful background in new business field sales? Can you generate your own leads, build relationships, present and convert new spend accounts? Interested in working for one of the leading businesses in their field with strong progression and personal development plans? This is an excellent opportunity for an experienced field sales professional / business development manager to join a leading business with a national footprint with the focus on winning new customers, developing opportunities and building long-term relationships through a consultative sales approach. Role overview: Generate and win new business within your territory Build and manage a strong sales pipeline Conduct customer meetings and site visits Deliver tailored packaging solutions Re-engage dormant/lapsed accounts Work closely with internal support teams and utilise CRM systems effectively What we're looking for: Minimum 2 years' B2B field sales experience Proven success in new business sales Strong cold calling and prospecting skills Consultative and commercially focused approach Experience selling consumable products preferred (packaging, PPE, workwear, hygiene, industrial or office supplies) Full UK driving licence What's on offer Up to £50,000 basic salary Uncapped bonus scheme (OTE up to 100% of salary) Company car or allowance 25 days holiday + bank holidays Pension & flexible benefits package Excellent training and career progression opportunities If you're a driven sales professional looking to join a market-leading business with genuine progression opportunities, apply now!
Jun 10, 2026
Full time
Business Development Manager Manchester / North West £45-£50k basic DOE + £70-100k OTE Company car/allowance + excellent benefits Do you have a successful background in new business field sales? Can you generate your own leads, build relationships, present and convert new spend accounts? Interested in working for one of the leading businesses in their field with strong progression and personal development plans? This is an excellent opportunity for an experienced field sales professional / business development manager to join a leading business with a national footprint with the focus on winning new customers, developing opportunities and building long-term relationships through a consultative sales approach. Role overview: Generate and win new business within your territory Build and manage a strong sales pipeline Conduct customer meetings and site visits Deliver tailored packaging solutions Re-engage dormant/lapsed accounts Work closely with internal support teams and utilise CRM systems effectively What we're looking for: Minimum 2 years' B2B field sales experience Proven success in new business sales Strong cold calling and prospecting skills Consultative and commercially focused approach Experience selling consumable products preferred (packaging, PPE, workwear, hygiene, industrial or office supplies) Full UK driving licence What's on offer Up to £50,000 basic salary Uncapped bonus scheme (OTE up to 100% of salary) Company car or allowance 25 days holiday + bank holidays Pension & flexible benefits package Excellent training and career progression opportunities If you're a driven sales professional looking to join a market-leading business with genuine progression opportunities, apply now!
Business Development Executive Fuel Cards & Bulk Fuel Solutions Halifax £28,000 £35,000 Basic + Uncapped Commission £50-55k OTE Monday to Friday 8am 5pm Office Based (not remote or hybrid working) We re working with a rapidly growing fuel solutions business looking to recruit experienced Business Development Executives across Sheffield, Essex, and Halifax. This is an excellent opportunity for proven sales professionals with experience selling fuel cards, bulk fuel, fuel management solutions, or related B2B fuel services who are looking to join an ambitious and expanding business with strong earning potential. The company supplies commercial fuel solutions to businesses across the UK and is continuing to grow its customer base within transport, logistics, construction, plant hire, commercial fleet, and industrial sectors. The Role This is a proactive new business sales position focused on generating new accounts and growing long-term commercial relationships. You ll be responsible for: Winning new business through outbound sales activity and relationship building Selling fuel cards, bulk fuel solutions, and associated services to B2B clients Managing the full sales cycle from lead generation through to close Building relationships with fleet managers, transport managers, procurement teams, and business owners Identifying opportunities to upsell and expand accounts Working towards and exceeding sales targets and KPIs Maintaining accurate CRM records and pipeline management Staying up to date with market trends and competitor activity What We re Looking For Previous experience selling fuel cards and/or bulk fuel solutions is ESSENTIAL Strong background within B2B sales, telesales, business development, or account management Confident communicator with strong objection handling and closing skills Driven, target-focused, and commercially minded Comfortable working in a fast-paced outbound sales environment Ability to build rapport quickly and maintain long-term client relationships What s on Offer £28,000 £35,000 basic salary depending on experience Uncapped commission structure with realistic high earnings Growing business with genuine career progression opportunities Supportive and energetic sales environment Stable Monday to Friday working hours Opportunity to become a key part of an expanding commercial team Whether you currently sell fuel cards, bulk fuel, fleet solutions, transport services, or related B2B products, this could be a fantastic opportunity to take the next step in your sales career.
Jun 10, 2026
Full time
Business Development Executive Fuel Cards & Bulk Fuel Solutions Halifax £28,000 £35,000 Basic + Uncapped Commission £50-55k OTE Monday to Friday 8am 5pm Office Based (not remote or hybrid working) We re working with a rapidly growing fuel solutions business looking to recruit experienced Business Development Executives across Sheffield, Essex, and Halifax. This is an excellent opportunity for proven sales professionals with experience selling fuel cards, bulk fuel, fuel management solutions, or related B2B fuel services who are looking to join an ambitious and expanding business with strong earning potential. The company supplies commercial fuel solutions to businesses across the UK and is continuing to grow its customer base within transport, logistics, construction, plant hire, commercial fleet, and industrial sectors. The Role This is a proactive new business sales position focused on generating new accounts and growing long-term commercial relationships. You ll be responsible for: Winning new business through outbound sales activity and relationship building Selling fuel cards, bulk fuel solutions, and associated services to B2B clients Managing the full sales cycle from lead generation through to close Building relationships with fleet managers, transport managers, procurement teams, and business owners Identifying opportunities to upsell and expand accounts Working towards and exceeding sales targets and KPIs Maintaining accurate CRM records and pipeline management Staying up to date with market trends and competitor activity What We re Looking For Previous experience selling fuel cards and/or bulk fuel solutions is ESSENTIAL Strong background within B2B sales, telesales, business development, or account management Confident communicator with strong objection handling and closing skills Driven, target-focused, and commercially minded Comfortable working in a fast-paced outbound sales environment Ability to build rapport quickly and maintain long-term client relationships What s on Offer £28,000 £35,000 basic salary depending on experience Uncapped commission structure with realistic high earnings Growing business with genuine career progression opportunities Supportive and energetic sales environment Stable Monday to Friday working hours Opportunity to become a key part of an expanding commercial team Whether you currently sell fuel cards, bulk fuel, fleet solutions, transport services, or related B2B products, this could be a fantastic opportunity to take the next step in your sales career.
Business Development Manager (Fenestration)South East of UK£40K - £45K + Car + uncapped commission paid monthly (approx.£1500 OTE)Full Time - Permanent JobWe are looking for a strong business development who has sold into the fenestration or building merchant sector for a key client with a HQ in Coventry.This is a field-based role covering the South east of the UK and one that will involve lots of cold calling and business development. It's a typical sales role so calling customers, quoting, working with a CRM, creating quotes, pitching and follow up.It's a key role for my client and we really do need an experienced BDM who has sold into the building or fenestration sector (windows and doors) along with someone who is money motivated and a complete self-starter.This role offers you:• Up to £45K p/year • Approx £1500 monthly commission OTE• Nice company car.• A proper development plan within the company.• Freedom and autonomy.• No Micromanagement.APPLY NOW Just pick up the phone and call Recruitment on NOW.Qualifications:Solid Business Developmenent background and experience in selling building products or into the fenestration sector ( windows and doors )
Jun 10, 2026
Full time
Business Development Manager (Fenestration)South East of UK£40K - £45K + Car + uncapped commission paid monthly (approx.£1500 OTE)Full Time - Permanent JobWe are looking for a strong business development who has sold into the fenestration or building merchant sector for a key client with a HQ in Coventry.This is a field-based role covering the South east of the UK and one that will involve lots of cold calling and business development. It's a typical sales role so calling customers, quoting, working with a CRM, creating quotes, pitching and follow up.It's a key role for my client and we really do need an experienced BDM who has sold into the building or fenestration sector (windows and doors) along with someone who is money motivated and a complete self-starter.This role offers you:• Up to £45K p/year • Approx £1500 monthly commission OTE• Nice company car.• A proper development plan within the company.• Freedom and autonomy.• No Micromanagement.APPLY NOW Just pick up the phone and call Recruitment on NOW.Qualifications:Solid Business Developmenent background and experience in selling building products or into the fenestration sector ( windows and doors )
Job Title: Business Development Manager Location: Hybrid / West London 2 days per week Salary: £46,700 Job Summary and Purpose Our client is seeking a proactive and results-driven Business Development Manager to support the growth of its executive education and professional development offerings to both corporate clients and individuals. As the Business Development Manager , this role focuses on developing strong relationships with organisations and positioning the business as a preferred partner for learning and development (L&D) solutions. More broadly, the role contributes to strengthening the organisation s presence within the wider business ecosystem. The successful Business Development Manager will identify, qualify, and secure partnerships across a range of industries. Working closely with internal programme teams, they will promote tailored and open learning solutions aligned to client needs. The ideal candidate will have experience in B2B sales, business development, or corporate partnerships, with a proven track record in pipeline development, managing sales cycles, and achieving ambitious targets. Main Duties and Responsibilities 1. Core Business Development Build and manage a high-quality business development pipeline through targeted outreach, networking, and lead generation activities. Identify and qualify prospective clients, conducting introductory meetings to understand organisational L&D needs and position the organisation as a preferred partner. Represent the organisation at industry events, conferences, and client meetings to generate new partnership opportunities. Maintain accurate CRM records, ensuring all leads, activities, and forecasts are up to date. Collaborate with internal stakeholders to support the conversion of leads into long-term partnerships. Contribute to sales forecasting and reporting. Act as a professional ambassador for the organisation s brand, programmes, and thought leadership. 2. Client Relationship Management Lead the discovery process to understand client needs and support the development of tailored proposals, presentations, and pitch materials. Build and maintain relationships with key stakeholders, including HR, L&D, and senior business leaders. Act as a trusted point of contact throughout the sales cycle, ensuring a high-quality client experience. Work collaboratively with programme delivery teams to ensure client and learner expectations are met or exceeded. Identify opportunities for repeat business, cross-selling, and long-term account development. 3. Market & Product Insight Develop a strong understanding of the executive education and L&D market, including competitor activity and emerging trends. Effectively articulate the organisation s value proposition to different sectors and seniority levels. Provide market feedback to inform programme development and commercial strategy. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Jun 10, 2026
Full time
Job Title: Business Development Manager Location: Hybrid / West London 2 days per week Salary: £46,700 Job Summary and Purpose Our client is seeking a proactive and results-driven Business Development Manager to support the growth of its executive education and professional development offerings to both corporate clients and individuals. As the Business Development Manager , this role focuses on developing strong relationships with organisations and positioning the business as a preferred partner for learning and development (L&D) solutions. More broadly, the role contributes to strengthening the organisation s presence within the wider business ecosystem. The successful Business Development Manager will identify, qualify, and secure partnerships across a range of industries. Working closely with internal programme teams, they will promote tailored and open learning solutions aligned to client needs. The ideal candidate will have experience in B2B sales, business development, or corporate partnerships, with a proven track record in pipeline development, managing sales cycles, and achieving ambitious targets. Main Duties and Responsibilities 1. Core Business Development Build and manage a high-quality business development pipeline through targeted outreach, networking, and lead generation activities. Identify and qualify prospective clients, conducting introductory meetings to understand organisational L&D needs and position the organisation as a preferred partner. Represent the organisation at industry events, conferences, and client meetings to generate new partnership opportunities. Maintain accurate CRM records, ensuring all leads, activities, and forecasts are up to date. Collaborate with internal stakeholders to support the conversion of leads into long-term partnerships. Contribute to sales forecasting and reporting. Act as a professional ambassador for the organisation s brand, programmes, and thought leadership. 2. Client Relationship Management Lead the discovery process to understand client needs and support the development of tailored proposals, presentations, and pitch materials. Build and maintain relationships with key stakeholders, including HR, L&D, and senior business leaders. Act as a trusted point of contact throughout the sales cycle, ensuring a high-quality client experience. Work collaboratively with programme delivery teams to ensure client and learner expectations are met or exceeded. Identify opportunities for repeat business, cross-selling, and long-term account development. 3. Market & Product Insight Develop a strong understanding of the executive education and L&D market, including competitor activity and emerging trends. Effectively articulate the organisation s value proposition to different sectors and seniority levels. Provide market feedback to inform programme development and commercial strategy. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Select are proud to be partnering exclusively with this innovative Norwich business once again, this time with their search for a confident, commercially-minded Business Development Manager to drive new business growth. My client is a young business that's very focused on growth. They work at pace, are highly inclusive, and genuinely enjoy working together. Everyone pulls in the same direction. They are professional and ambitious, but not stuffy no suits required, just suitable office attire. Culture is a massive part of who they are. Working with leading employers (including Times Top 100 businesses) across all sectors, they are young, ambitious, and growing rapidly. Profitable and positioning for significant growth. This is a sales-focused role working closely with their Head of Growth. You'll own prospecting, relationship-building, pitching, and closing business. It's fast-paced, rewarding, and offers unlimited earning potential through commission. You'll be responsible for: Prospecting & Pipeline Research and identify decision-makers at target companies (FTSE 250 focus) Use Apollo CRM, LinkedIn, and research tools to build prospect lists Conduct cold outreach via email, phone, and LinkedIn Qualify opportunities and nurture leads Sales & Closing Lead client presentations and pitches Develop proposals and overcome objections Close deals and secure new business Manage sales pipeline and reporting Relationships & Market Build strong relationships with early-careers professionals Attend industry events and conferences Monitor market trends and competitor activity Share market insights internally Essential Experience Proven B2B sales experience Cold calling and outreach experience Track record of managing targets and KPIs Strong communication and presentation skills Ability to build relationships and close deals Problem-solving mindset Essential Qualities Bright, enthusiastic, and confident Commercially minded and results-focused Takes feedback well and eager to learn Adaptable works at pace and juggles priorities Professional and accountable Team player who values collaboration KEY BENEFITS Financial Base salary £Excellent + uncapped commission Unlimited earning potential Bonuses for over-performance Professional Development Sales training and mentoring from experienced Head of Growth Industry course access Real scope to develop as business grows Culture & Flexibility Young, inclusive, growth-focused team Cool office in central Norwich Regular socials and events Friday flexibility once settled If you're commercially minded, genuinely enthusiastic, enjoy the challenge of prospecting and closing deals, and want to be part of an ambitious, growing business where you'll learn, develop, and earn well this is the role for you. Send your CV to Emma or Jade now at Select.
Jun 10, 2026
Full time
Select are proud to be partnering exclusively with this innovative Norwich business once again, this time with their search for a confident, commercially-minded Business Development Manager to drive new business growth. My client is a young business that's very focused on growth. They work at pace, are highly inclusive, and genuinely enjoy working together. Everyone pulls in the same direction. They are professional and ambitious, but not stuffy no suits required, just suitable office attire. Culture is a massive part of who they are. Working with leading employers (including Times Top 100 businesses) across all sectors, they are young, ambitious, and growing rapidly. Profitable and positioning for significant growth. This is a sales-focused role working closely with their Head of Growth. You'll own prospecting, relationship-building, pitching, and closing business. It's fast-paced, rewarding, and offers unlimited earning potential through commission. You'll be responsible for: Prospecting & Pipeline Research and identify decision-makers at target companies (FTSE 250 focus) Use Apollo CRM, LinkedIn, and research tools to build prospect lists Conduct cold outreach via email, phone, and LinkedIn Qualify opportunities and nurture leads Sales & Closing Lead client presentations and pitches Develop proposals and overcome objections Close deals and secure new business Manage sales pipeline and reporting Relationships & Market Build strong relationships with early-careers professionals Attend industry events and conferences Monitor market trends and competitor activity Share market insights internally Essential Experience Proven B2B sales experience Cold calling and outreach experience Track record of managing targets and KPIs Strong communication and presentation skills Ability to build relationships and close deals Problem-solving mindset Essential Qualities Bright, enthusiastic, and confident Commercially minded and results-focused Takes feedback well and eager to learn Adaptable works at pace and juggles priorities Professional and accountable Team player who values collaboration KEY BENEFITS Financial Base salary £Excellent + uncapped commission Unlimited earning potential Bonuses for over-performance Professional Development Sales training and mentoring from experienced Head of Growth Industry course access Real scope to develop as business grows Culture & Flexibility Young, inclusive, growth-focused team Cool office in central Norwich Regular socials and events Friday flexibility once settled If you're commercially minded, genuinely enthusiastic, enjoy the challenge of prospecting and closing deals, and want to be part of an ambitious, growing business where you'll learn, develop, and earn well this is the role for you. Send your CV to Emma or Jade now at Select.
HR Employment Bureau Redditch
Alcester, Warwickshire
Technical Sales & New Business Development Manager Overview An exciting opportunity for an experienced Technical Sales & New Business Development Manager to drive growth within the manufacturing sector. The successful candidate will be responsible for identifying new business opportunities, developing client relationships, and delivering technical solutions to customers. OTE up to 60,000 Key Responsibilities Develop and implement business development strategies to achieve sales growth. Identify and target new customers within manufacturing and industrial markets. Generate leads through networking, referrals, cold calling, and industry events. Build and maintain a strong pipeline of prospective clients. Conduct market research to identify opportunities and industry trends. Deliver technical sales presentations and product demonstrations. Understand customer requirements and provide tailored solutions. Manage customer enquiries from initial contact through to project completion. Coordinate with internal teams to ensure successful project delivery. Prepare and present commercial proposals and quotations. Negotiate pricing, contracts, and commercial agreements. Achieve and exceed new business sales targets. Maintain accurate records within the company CRM system. Develop long-term customer relationships and strategic partnerships. Monitor competitor activity and market developments. Produce regular sales forecasts and management reports. Provide customer and market feedback to support business improvement. Travel as required to visit customers and attend industry events. Skills & Experience Proven experience in technical sales, business development, or account management within manufacturing. Strong understanding of industrial products, engineering solutions, or manufacturing processes. Demonstrated success in winning new business and closing sales opportunities. Excellent communication, negotiation, and presentation skills. Ability to build relationships with stakeholders at all levels. Strong commercial awareness and problem-solving skills. Experience using CRM systems and sales reporting tools. Self-motivated, organised, and results-driven. Full UK driving licence and willingness to travel.
Jun 10, 2026
Full time
Technical Sales & New Business Development Manager Overview An exciting opportunity for an experienced Technical Sales & New Business Development Manager to drive growth within the manufacturing sector. The successful candidate will be responsible for identifying new business opportunities, developing client relationships, and delivering technical solutions to customers. OTE up to 60,000 Key Responsibilities Develop and implement business development strategies to achieve sales growth. Identify and target new customers within manufacturing and industrial markets. Generate leads through networking, referrals, cold calling, and industry events. Build and maintain a strong pipeline of prospective clients. Conduct market research to identify opportunities and industry trends. Deliver technical sales presentations and product demonstrations. Understand customer requirements and provide tailored solutions. Manage customer enquiries from initial contact through to project completion. Coordinate with internal teams to ensure successful project delivery. Prepare and present commercial proposals and quotations. Negotiate pricing, contracts, and commercial agreements. Achieve and exceed new business sales targets. Maintain accurate records within the company CRM system. Develop long-term customer relationships and strategic partnerships. Monitor competitor activity and market developments. Produce regular sales forecasts and management reports. Provide customer and market feedback to support business improvement. Travel as required to visit customers and attend industry events. Skills & Experience Proven experience in technical sales, business development, or account management within manufacturing. Strong understanding of industrial products, engineering solutions, or manufacturing processes. Demonstrated success in winning new business and closing sales opportunities. Excellent communication, negotiation, and presentation skills. Ability to build relationships with stakeholders at all levels. Strong commercial awareness and problem-solving skills. Experience using CRM systems and sales reporting tools. Self-motivated, organised, and results-driven. Full UK driving licence and willingness to travel.
Role: Contract Manager Type: Permanent, Full-Time Salary: £38,500 - £55,000 (DOE) Location: Lincoln (Hybrid - typically 2-3 days per week in the office) iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth and an increasing volume of customer contracts, they're looking to appoint a Contract Manager to join their commercial team. This is a business-critical position where you'll take ownership of reviewing, negotiating and managing customer-facing contracts. You'll be working closely with internal stakeholders and clients to ensure agreements are commercially sound and compliant. Key responsibilities: Reviewing, drafting and negotiating commercial contracts Managing contract renewals and amendments Leading contract discussions with customers Advising internal stakeholders on contractual and commercial matters Supporting compliance and supplier due diligence activities Maintaining contract records and documentation Assisting with contract process improvements and standardisation projects Ensuring contracts remain aligned with relevant frameworks and regulations Skills: Strong commercial contract management experience Experience drafting, reviewing and negotiating contracts Confidence leading contract discussions directly with customers Ability to explain legal and commercial concepts to non-legal stakeholders Experience working autonomously and managing your own workload Strong attention to detail Excellent communication and stakeholder management skills Experience with CRM systems (Salesforce is desirable) Desirable Experience: Healthcare, NHS or HealthTech environments SaaS or software contract management Working with frameworks, regulations and compliance requirements Supplier due diligence or compliance questionnaires What's on Offer? Salary up to £55,000 Hybrid working environment Opportunity to take ownership of a critical commercial function Long-term career development within a growing organisation If you're an experienced Contract Manager who enjoys balancing commercial objectives, compliance requirements and customer relationships, please don't hesitate to get in touch and apply! Please note: you must have the right to work in the UK and be within a commutable distance to Lincoln or open to relocation.
Jun 10, 2026
Full time
Role: Contract Manager Type: Permanent, Full-Time Salary: £38,500 - £55,000 (DOE) Location: Lincoln (Hybrid - typically 2-3 days per week in the office) iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth and an increasing volume of customer contracts, they're looking to appoint a Contract Manager to join their commercial team. This is a business-critical position where you'll take ownership of reviewing, negotiating and managing customer-facing contracts. You'll be working closely with internal stakeholders and clients to ensure agreements are commercially sound and compliant. Key responsibilities: Reviewing, drafting and negotiating commercial contracts Managing contract renewals and amendments Leading contract discussions with customers Advising internal stakeholders on contractual and commercial matters Supporting compliance and supplier due diligence activities Maintaining contract records and documentation Assisting with contract process improvements and standardisation projects Ensuring contracts remain aligned with relevant frameworks and regulations Skills: Strong commercial contract management experience Experience drafting, reviewing and negotiating contracts Confidence leading contract discussions directly with customers Ability to explain legal and commercial concepts to non-legal stakeholders Experience working autonomously and managing your own workload Strong attention to detail Excellent communication and stakeholder management skills Experience with CRM systems (Salesforce is desirable) Desirable Experience: Healthcare, NHS or HealthTech environments SaaS or software contract management Working with frameworks, regulations and compliance requirements Supplier due diligence or compliance questionnaires What's on Offer? Salary up to £55,000 Hybrid working environment Opportunity to take ownership of a critical commercial function Long-term career development within a growing organisation If you're an experienced Contract Manager who enjoys balancing commercial objectives, compliance requirements and customer relationships, please don't hesitate to get in touch and apply! Please note: you must have the right to work in the UK and be within a commutable distance to Lincoln or open to relocation.