About Barnabas Aid Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team s work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid s project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid s Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing super-user support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply . click apply for full job details
Jun 12, 2026
Full time
About Barnabas Aid Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team s work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid s project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid s Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing super-user support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply . click apply for full job details
Loom Talent are working exclusively with a luxury retail brand with a UK headcount of c2500ppl and a global e-commerce reach. This business is going from strength to strength following an in ternal 're-jig' and stabilisation project and is looking to bring in a specialist to add value to the team during a maternity leave. They are looking for a HR Systems Specialist/Analyst to join them on an initial 12-month FTC based out of their Hertfordshire site on a hybrid basis. This role is split into three main objectives Data reporting and analytics Partnering with Key Stakeholders, building relationships to understand their priorities and key objectives. Proactively investigate data trends to understand if there are findings that could support business initiatives. Manage all HR reporting, across all areas including ED&I, Team structures and pay and bonus reviews etc Maintain all general business reports ensuring they are fit for purpose and in line with business strategies. Systems Maintenance and Optimisation Manage all data integrity from a HRIS and payroll system perspective Ensure all data compliance is high, including all security tests and system contracts Build relationships with external vendors to ensure additional troubleshooting is managed effectively Be the first point of contact for all systems queries and trainings throughout the business Projects! Systems change projects - embedding of the new LMS Assisting/troubleshoot with a partner business' system integration System optimisation and continuous improvement projects To be successful in this role, you will be comfortable with the systems side of HR, data manipulation and reporting - however you will also have worked in HR in some respect, having a good understanding of the people side of things. This is a brilliant team and brand - inclusive, hardworking and friendly - a really exciting time to join them.
Jun 12, 2026
Contractor
Loom Talent are working exclusively with a luxury retail brand with a UK headcount of c2500ppl and a global e-commerce reach. This business is going from strength to strength following an in ternal 're-jig' and stabilisation project and is looking to bring in a specialist to add value to the team during a maternity leave. They are looking for a HR Systems Specialist/Analyst to join them on an initial 12-month FTC based out of their Hertfordshire site on a hybrid basis. This role is split into three main objectives Data reporting and analytics Partnering with Key Stakeholders, building relationships to understand their priorities and key objectives. Proactively investigate data trends to understand if there are findings that could support business initiatives. Manage all HR reporting, across all areas including ED&I, Team structures and pay and bonus reviews etc Maintain all general business reports ensuring they are fit for purpose and in line with business strategies. Systems Maintenance and Optimisation Manage all data integrity from a HRIS and payroll system perspective Ensure all data compliance is high, including all security tests and system contracts Build relationships with external vendors to ensure additional troubleshooting is managed effectively Be the first point of contact for all systems queries and trainings throughout the business Projects! Systems change projects - embedding of the new LMS Assisting/troubleshoot with a partner business' system integration System optimisation and continuous improvement projects To be successful in this role, you will be comfortable with the systems side of HR, data manipulation and reporting - however you will also have worked in HR in some respect, having a good understanding of the people side of things. This is a brilliant team and brand - inclusive, hardworking and friendly - a really exciting time to join them.
Junior Data Analyst Money Expert Chester Full-Time, Permanent £28,000 £30,000 DOE This is an office-based role - working from the Chester office - only applicants within a commutable distance will be considered. About Money Expert Money Expert is one of the UK's leading independent comparison platforms, helping consumers make smarter decisions across energy, insurance, credit, and more. Our contact centre is central to how we deliver value and this role sits right at the heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign performance, own data reporting, and use insights to drive continuous improvement across productivity, contact rates, and compliance. Key responsibilities: Manage and optimise dialler configurations pacing, retry logic, call outcomes, and AMD settings Build and maintain outbound campaigns accurately and to schedule Monitor and report on key metrics: contact rate, conversion rate, abandon rate, and agent occupancy Deliver clear performance analysis and actionable recommendations to operations and leadership Ensure full compliance with regulatory and internal standards Maintain system stability and respond quickly to performance issues or downtime Identify opportunities for automation and process improvement Work closely with Team Managers, Operations Managers, and Contact Centre leadership Who We're Looking For We're hiring for analytical ability and mindset, not a specific job title. You may come from one of several backgrounds all are welcome: Direct experience in dialler management, campaign configuration, or contact centre analytics Workforce Management (WFM) or contact centre reporting / MI analyst backgrounds Data or operational analysts from financial services, utilities, insurance, or telecoms Contact centre team leaders or ops coordinators ready to step into a specialist analyst role No direct dialler experience? That's okay. If you're analytically strong and understand contact centre operations, the dialler-specific knowledge is something we can develop together. Skills & Experience Strong analytical ability confident reading performance data and translating it into clear recommendations Understanding of contact centre operations, outbound KPIs, and campaign mechanics Experience with dialler platforms or workforce management / reporting / MI tools A proactive, problem-solving mindset with a drive to improve processes Attention to detail and a compliance-conscious approach Good communication skills you'll present findings to ops managers and senior leaders Comfortable with Excel or similar tools; SQL or BI experience a bonus What You'll Get £28,000 £30,000 salary, depending on experience 28 days holiday (including bank holidays), plus an extra day per year of service Christmas and New Year shutdown Company pension Clear career progression pathway Ongoing training and development support Wellness and Wellbeing programme MEX Rewards employee benefits platform On-site parking To apply, submit your CV and a short note about your background. We respond to every application.
Jun 11, 2026
Full time
Junior Data Analyst Money Expert Chester Full-Time, Permanent £28,000 £30,000 DOE This is an office-based role - working from the Chester office - only applicants within a commutable distance will be considered. About Money Expert Money Expert is one of the UK's leading independent comparison platforms, helping consumers make smarter decisions across energy, insurance, credit, and more. Our contact centre is central to how we deliver value and this role sits right at the heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign performance, own data reporting, and use insights to drive continuous improvement across productivity, contact rates, and compliance. Key responsibilities: Manage and optimise dialler configurations pacing, retry logic, call outcomes, and AMD settings Build and maintain outbound campaigns accurately and to schedule Monitor and report on key metrics: contact rate, conversion rate, abandon rate, and agent occupancy Deliver clear performance analysis and actionable recommendations to operations and leadership Ensure full compliance with regulatory and internal standards Maintain system stability and respond quickly to performance issues or downtime Identify opportunities for automation and process improvement Work closely with Team Managers, Operations Managers, and Contact Centre leadership Who We're Looking For We're hiring for analytical ability and mindset, not a specific job title. You may come from one of several backgrounds all are welcome: Direct experience in dialler management, campaign configuration, or contact centre analytics Workforce Management (WFM) or contact centre reporting / MI analyst backgrounds Data or operational analysts from financial services, utilities, insurance, or telecoms Contact centre team leaders or ops coordinators ready to step into a specialist analyst role No direct dialler experience? That's okay. If you're analytically strong and understand contact centre operations, the dialler-specific knowledge is something we can develop together. Skills & Experience Strong analytical ability confident reading performance data and translating it into clear recommendations Understanding of contact centre operations, outbound KPIs, and campaign mechanics Experience with dialler platforms or workforce management / reporting / MI tools A proactive, problem-solving mindset with a drive to improve processes Attention to detail and a compliance-conscious approach Good communication skills you'll present findings to ops managers and senior leaders Comfortable with Excel or similar tools; SQL or BI experience a bonus What You'll Get £28,000 £30,000 salary, depending on experience 28 days holiday (including bank holidays), plus an extra day per year of service Christmas and New Year shutdown Company pension Clear career progression pathway Ongoing training and development support Wellness and Wellbeing programme MEX Rewards employee benefits platform On-site parking To apply, submit your CV and a short note about your background. We respond to every application.
Portfolio Manager - Property Finance Salary: Up to £50,000 + Bonus + Excellent Benefits Location: North London - Hybrid working pattern Are you an experienced Portfolio Manager , Mortgage Servicer , Loan Servicing Specialist or Arrears & Collections professional looking to join an award-winning specialist lender? We're recruiting for a Portfolio Manager - Property Finance to join a growing and highly respected lender based in Bletchley. This is a fantastic opportunity to manage a portfolio of buy-to-let and bridging loans , supporting borrowers throughout the lifecycle of their loan whilst ensuring excellent customer outcomes and effective portfolio management. The successful Portfolio Manager - Property Finance will play a key role in servicing and monitoring the loan book, managing arrears and watchlist accounts, supporting borrowers and helping to maintain the high standards of service the business is known for. The Role As a Portfolio Manager - Property Finance you will be responsible for managing loans from post-completion through to redemption, ensuring customers receive a first-class experience whilst proactively identifying and managing risk. Key Responsibilities Manage a portfolio of bridging and buy-to-let loans from completion through to redemption. Monitor loan performance and proactively manage watchlist and arrears accounts. Contact new borrowers ahead of their first payment to ensure they understand payment dates and obligations. Investigate and resolve payment issues, working with borrowers to bring accounts back up to date. Prepare and process refurbishment drawdowns, loan extensions and redemption statements. Produce welcome communications and end-of-term reminders for borrowers. Maintain accurate loan records and portfolio data. Deliver excellent customer service via telephone, email and written correspondence. Identify trends across the portfolio and report findings to senior management. Support management information reporting and ongoing process improvements. Assist with special servicing and recovery activities where required. About You To be considered for this Portfolio Manager - Property Finance position, you should have experience within: Portfolio Management Mortgage Servicing Loan Servicing Buy-to-Let Lending Bridging Finance Collections & Arrears Management Specialist Lending You'll also have: Experience working within an FCA-regulated environment. Strong communication and relationship-building skills. A customer-focused approach with the ability to handle sensitive conversations professionally. Excellent attention to detail and organisational skills. A proactive and solutions-focused mindset. The ability to manage multiple cases and priorities effectively. What's on Offer? Salary up to £50,000 Bonus scheme of up to 10% Hybrid working (3 days from home) Vitality Private Medical Insurance Life Assurance (4x salary) Pension Scheme 25 days annual leave plus bank holidays Additional paid leave over the Christmas period Option to purchase additional annual leave Ongoing training and professional development Clear career progression opportunities Supportive and collaborative culture About the Company Our client is an award-winning specialist lender with an excellent reputation within the mortgage industry. Recognised as a Top Mortgage Employer, they have built a culture centred around collaboration, development and delivering outstanding service to both customers and intermediaries. With ambitious growth plans and continued investment in their people, this is an excellent opportunity for a Portfolio Manager looking to develop their career within a successful and highly regarded lending business.
Jun 11, 2026
Full time
Portfolio Manager - Property Finance Salary: Up to £50,000 + Bonus + Excellent Benefits Location: North London - Hybrid working pattern Are you an experienced Portfolio Manager , Mortgage Servicer , Loan Servicing Specialist or Arrears & Collections professional looking to join an award-winning specialist lender? We're recruiting for a Portfolio Manager - Property Finance to join a growing and highly respected lender based in Bletchley. This is a fantastic opportunity to manage a portfolio of buy-to-let and bridging loans , supporting borrowers throughout the lifecycle of their loan whilst ensuring excellent customer outcomes and effective portfolio management. The successful Portfolio Manager - Property Finance will play a key role in servicing and monitoring the loan book, managing arrears and watchlist accounts, supporting borrowers and helping to maintain the high standards of service the business is known for. The Role As a Portfolio Manager - Property Finance you will be responsible for managing loans from post-completion through to redemption, ensuring customers receive a first-class experience whilst proactively identifying and managing risk. Key Responsibilities Manage a portfolio of bridging and buy-to-let loans from completion through to redemption. Monitor loan performance and proactively manage watchlist and arrears accounts. Contact new borrowers ahead of their first payment to ensure they understand payment dates and obligations. Investigate and resolve payment issues, working with borrowers to bring accounts back up to date. Prepare and process refurbishment drawdowns, loan extensions and redemption statements. Produce welcome communications and end-of-term reminders for borrowers. Maintain accurate loan records and portfolio data. Deliver excellent customer service via telephone, email and written correspondence. Identify trends across the portfolio and report findings to senior management. Support management information reporting and ongoing process improvements. Assist with special servicing and recovery activities where required. About You To be considered for this Portfolio Manager - Property Finance position, you should have experience within: Portfolio Management Mortgage Servicing Loan Servicing Buy-to-Let Lending Bridging Finance Collections & Arrears Management Specialist Lending You'll also have: Experience working within an FCA-regulated environment. Strong communication and relationship-building skills. A customer-focused approach with the ability to handle sensitive conversations professionally. Excellent attention to detail and organisational skills. A proactive and solutions-focused mindset. The ability to manage multiple cases and priorities effectively. What's on Offer? Salary up to £50,000 Bonus scheme of up to 10% Hybrid working (3 days from home) Vitality Private Medical Insurance Life Assurance (4x salary) Pension Scheme 25 days annual leave plus bank holidays Additional paid leave over the Christmas period Option to purchase additional annual leave Ongoing training and professional development Clear career progression opportunities Supportive and collaborative culture About the Company Our client is an award-winning specialist lender with an excellent reputation within the mortgage industry. Recognised as a Top Mortgage Employer, they have built a culture centred around collaboration, development and delivering outstanding service to both customers and intermediaries. With ambitious growth plans and continued investment in their people, this is an excellent opportunity for a Portfolio Manager looking to develop their career within a successful and highly regarded lending business.
Graduate Data Analyst Fawkes and Reece is one of the UK's leading construction recruitment specialists, with 9 offices nationwide and a reputation built on excellence, delivery, and results. As we approach our 25th anniversary, data is playing an increasingly important role in shaping our business strategy and future growth. We are now looking for a Graduate Data Analyst to join our team and support data-led decision-making across the group. This is an exciting opportunity for a recent graduate looking to kick-start their career in data and analytics within a fast-paced, commercial environment. You will gain hands-on experience working with real business data, learning how insights directly impact performance, strategy, and growth The Role As a Apprentince Data Analyst, you will support the business by transforming data into meaningful insights that help drive performance across sales, recruitment, and operations. You'll be given full training and ongoing support, with the opportunity to learn on the job from experienced stakeholders across multiple departments. This role offers exposure to the full business, allowing you to develop both technical and commercial skills. Key responsibilities include: Supporting the collection, organisation, and analysis of data across multiple business functions Assisting in building and maintaining reports and dashboards using Excel Analysing trends and patterns to provide insights that support business decisions Working closely with different teams to understand their data needs and requirements Helping to improve data processes and reporting accuracy Maintaining clean, accurate, and up-to-date data across internal systems Presenting insights in a clear, concise, and easy-to-understand format Supporting senior stakeholders with data-driven recommendations What We're Looking For We are looking for someone with strong potential, a positive attitude, and a genuine interest in building a career in data. A recent graduate (or graduating soon), ideally in a numerical or analytical subject such as Maths, Economics, Business, Data Analytics, or similar Strong Excel skills, or a willingness and ability to develop them quickly A natural interest in data, numbers, and problem-solving High attention to detail and strong organisational skills Good communication skills and the ability to explain ideas clearly to non-technical stakeholders A proactive mindset with a willingness to learn and take ownership Ability to work in a fast-paced, deadline-driven environment What's in It for You? Competitive starting salary Structured training and continuous development Clear progression opportunities within a growing organisation Hands-on experience with real business data from day one Exposure to senior stakeholders and strategic decision-making Opportunity to build both technical and commercial skill sets A role where your work will have real impact and visibility Why Fawkes & Reece Regular team and company social events, including high achievers' trips Summer and Christmas parties Free fruit and breakfast (including Friday breakfast) Early finish every Friday Increasing annual leave with service Monthly prizes and recognition awards 4x salary life insurance 24/7 online doctor support Free wellness app with access to wellbeing initiatives If you're looking for a role where you'll be supported, challenged, and given real responsibility from day one, we'd love to hear from you. Apply now or get in touch with our Stephen in the talent Team to find out more.
Jun 11, 2026
Full time
Graduate Data Analyst Fawkes and Reece is one of the UK's leading construction recruitment specialists, with 9 offices nationwide and a reputation built on excellence, delivery, and results. As we approach our 25th anniversary, data is playing an increasingly important role in shaping our business strategy and future growth. We are now looking for a Graduate Data Analyst to join our team and support data-led decision-making across the group. This is an exciting opportunity for a recent graduate looking to kick-start their career in data and analytics within a fast-paced, commercial environment. You will gain hands-on experience working with real business data, learning how insights directly impact performance, strategy, and growth The Role As a Apprentince Data Analyst, you will support the business by transforming data into meaningful insights that help drive performance across sales, recruitment, and operations. You'll be given full training and ongoing support, with the opportunity to learn on the job from experienced stakeholders across multiple departments. This role offers exposure to the full business, allowing you to develop both technical and commercial skills. Key responsibilities include: Supporting the collection, organisation, and analysis of data across multiple business functions Assisting in building and maintaining reports and dashboards using Excel Analysing trends and patterns to provide insights that support business decisions Working closely with different teams to understand their data needs and requirements Helping to improve data processes and reporting accuracy Maintaining clean, accurate, and up-to-date data across internal systems Presenting insights in a clear, concise, and easy-to-understand format Supporting senior stakeholders with data-driven recommendations What We're Looking For We are looking for someone with strong potential, a positive attitude, and a genuine interest in building a career in data. A recent graduate (or graduating soon), ideally in a numerical or analytical subject such as Maths, Economics, Business, Data Analytics, or similar Strong Excel skills, or a willingness and ability to develop them quickly A natural interest in data, numbers, and problem-solving High attention to detail and strong organisational skills Good communication skills and the ability to explain ideas clearly to non-technical stakeholders A proactive mindset with a willingness to learn and take ownership Ability to work in a fast-paced, deadline-driven environment What's in It for You? Competitive starting salary Structured training and continuous development Clear progression opportunities within a growing organisation Hands-on experience with real business data from day one Exposure to senior stakeholders and strategic decision-making Opportunity to build both technical and commercial skill sets A role where your work will have real impact and visibility Why Fawkes & Reece Regular team and company social events, including high achievers' trips Summer and Christmas parties Free fruit and breakfast (including Friday breakfast) Early finish every Friday Increasing annual leave with service Monthly prizes and recognition awards 4x salary life insurance 24/7 online doctor support Free wellness app with access to wellbeing initiatives If you're looking for a role where you'll be supported, challenged, and given real responsibility from day one, we'd love to hear from you. Apply now or get in touch with our Stephen in the talent Team to find out more.
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we'd love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We're a growing business with ambitious plans for the future, and we're looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you're curious, driven, coachable, and excited to build a successful career with us, you'll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular Monday - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You'll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We're far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you've gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn't essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year's experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you'll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don't just deliver marketing campaigns - we become an extension of our clients' businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Jun 10, 2026
Full time
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we'd love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We're a growing business with ambitious plans for the future, and we're looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you're curious, driven, coachable, and excited to build a successful career with us, you'll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular Monday - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You'll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We're far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you've gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn't essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year's experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you'll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don't just deliver marketing campaigns - we become an extension of our clients' businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Your new company Location: Bicester (1-2 days working on-site) Salary: 58,000 - 64,750 Contract: 12-month Fixed-Term Contract (potential to become permanent) We are partnering with a large and complex public sector organisation undergoing a significant transformation within its People Services function. As part of a recent restructure, an exciting opportunity has arisen for a Payroll & People Services Lead to play a key role in shaping and delivering a high-performing, compliant, and customer-focused service. In this role, you will be responsible for ensuring the accurate and timely payment of salaries, pensions, and expenses across the organisation. You will oversee the performance of the outsourced payroll provider, acting as the primary point of accountability for service delivery, quality, and compliance. Acting as the organisation's internal subject-matter expert, you will provide both strategic direction and operational oversight. You will lead on strengthening governance frameworks, enhancing controls, and driving continuous improvement to ensure a resilient and efficient payroll and people services function. Your new role Lead a timely, accurate and customer-focused payroll and people services function Manage the outsourced payroll contract, monitoring KPIs, SLAs, service reviews and escalation processes Ensure accurate and timely payment of salaries, expenses and all pay elements Oversee payroll and pension activity including starters, leavers, contractual changes, absence and family leave Approve salary corrections and advances Ensure compliance with statutory requirements and organisational policies Act as organisational lead for HR and payroll systems (e.g. HRIS, expenses, payslip systems) Ensure data integrity through audits, reconciliations and exception management Lead system improvements, user training and system updates Produce payroll reporting, support audits and manage financial risk in partnership with Finance Provide expert advice on pay, tax, National Insurance, pensions and employment legislation Support organisational change through accurate costing and workforce insight Build strong relationships with managers, employee representatives, external providers and key stakeholders Lead and develop the People Services team, ensuring high performance, resilience and service quality What you'll need to succeed Professional payroll qualification with significant post-qualification experience CIPP Qualified with significant post-qualification experience CIPD Level 5 Associate Diploma in People Management PRINCE2 Qualification would be desirable Detailed knowledge of payroll legislation, including tax, National Insurance, statutory payments and deductions Strong understanding of audit requirements and financial controls Extensive experience managing end-to-end payroll operations Expert knowledge of terms and conditions, pay frameworks, allowances and deductions Knowledge of pension schemes and associated regulations What you'll get in return Comprehensive training programme with access to locally delivered courses Salary: 57,000 - 64,000 Flexible working Generous annual leave starting at 27 days, rising to 29 days after 5 years and 33 days after 10 years, plus 8 public holidays Pension scheme with automatic enrolment and employer contributions Ongoing opportunities for continuous professional development and career progression Access to Occupational Health services Employee Assistance Programme for well-being support Dedicated health and well-being initiatives Employee discounts across travel, retail, leisure, dining and more Access to employee networks and inclusion groups as a member, ally or participant If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 07, 2026
Contractor
Your new company Location: Bicester (1-2 days working on-site) Salary: 58,000 - 64,750 Contract: 12-month Fixed-Term Contract (potential to become permanent) We are partnering with a large and complex public sector organisation undergoing a significant transformation within its People Services function. As part of a recent restructure, an exciting opportunity has arisen for a Payroll & People Services Lead to play a key role in shaping and delivering a high-performing, compliant, and customer-focused service. In this role, you will be responsible for ensuring the accurate and timely payment of salaries, pensions, and expenses across the organisation. You will oversee the performance of the outsourced payroll provider, acting as the primary point of accountability for service delivery, quality, and compliance. Acting as the organisation's internal subject-matter expert, you will provide both strategic direction and operational oversight. You will lead on strengthening governance frameworks, enhancing controls, and driving continuous improvement to ensure a resilient and efficient payroll and people services function. Your new role Lead a timely, accurate and customer-focused payroll and people services function Manage the outsourced payroll contract, monitoring KPIs, SLAs, service reviews and escalation processes Ensure accurate and timely payment of salaries, expenses and all pay elements Oversee payroll and pension activity including starters, leavers, contractual changes, absence and family leave Approve salary corrections and advances Ensure compliance with statutory requirements and organisational policies Act as organisational lead for HR and payroll systems (e.g. HRIS, expenses, payslip systems) Ensure data integrity through audits, reconciliations and exception management Lead system improvements, user training and system updates Produce payroll reporting, support audits and manage financial risk in partnership with Finance Provide expert advice on pay, tax, National Insurance, pensions and employment legislation Support organisational change through accurate costing and workforce insight Build strong relationships with managers, employee representatives, external providers and key stakeholders Lead and develop the People Services team, ensuring high performance, resilience and service quality What you'll need to succeed Professional payroll qualification with significant post-qualification experience CIPP Qualified with significant post-qualification experience CIPD Level 5 Associate Diploma in People Management PRINCE2 Qualification would be desirable Detailed knowledge of payroll legislation, including tax, National Insurance, statutory payments and deductions Strong understanding of audit requirements and financial controls Extensive experience managing end-to-end payroll operations Expert knowledge of terms and conditions, pay frameworks, allowances and deductions Knowledge of pension schemes and associated regulations What you'll get in return Comprehensive training programme with access to locally delivered courses Salary: 57,000 - 64,000 Flexible working Generous annual leave starting at 27 days, rising to 29 days after 5 years and 33 days after 10 years, plus 8 public holidays Pension scheme with automatic enrolment and employer contributions Ongoing opportunities for continuous professional development and career progression Access to Occupational Health services Employee Assistance Programme for well-being support Dedicated health and well-being initiatives Employee discounts across travel, retail, leisure, dining and more Access to employee networks and inclusion groups as a member, ally or participant If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: HRIS Manager Location: London (Hybrid) Salary: Up to 60,000 per annum My client is currently recruiting for an experienced HRIS Manager to join a forward-thinking organisation based in London. This is an exciting opportunity for a systems-focused HR professional with strong HRIS knowledge and recent iTrent experience to play a key role in supporting and developing HR systems and processes across the business. Key Responsibilities Managing and maintaining the HRIS system to ensure optimal performance and data accuracy Acting as the subject matter expert for iTrent across the organisation Supporting system upgrades, implementations, testing, and enhancements Managing HR data integrity, reporting, and analytics Working closely with HR, Payroll, and IT teams to improve processes and system functionality Producing regular and ad hoc HR reports for stakeholders Troubleshooting system issues and coordinating resolutions Supporting system users with training and guidance where required Ensuring compliance with GDPR and data protection standards Identifying opportunities for automation and continuous improvement within HR systems Skills They Look For Proven experience in an HRIS Manager or similar HR systems-focused role Recent hands-on experience using iTrent is essential Strong understanding of HR systems, reporting, and data management Excellent analytical and problem-solving skills Strong stakeholder management and communication skills Experience supporting system implementations, upgrades, or integrations High attention to detail and ability to manage confidential data Strong Excel and reporting skills Payroll experience is desirable Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Jun 07, 2026
Full time
Job Title: HRIS Manager Location: London (Hybrid) Salary: Up to 60,000 per annum My client is currently recruiting for an experienced HRIS Manager to join a forward-thinking organisation based in London. This is an exciting opportunity for a systems-focused HR professional with strong HRIS knowledge and recent iTrent experience to play a key role in supporting and developing HR systems and processes across the business. Key Responsibilities Managing and maintaining the HRIS system to ensure optimal performance and data accuracy Acting as the subject matter expert for iTrent across the organisation Supporting system upgrades, implementations, testing, and enhancements Managing HR data integrity, reporting, and analytics Working closely with HR, Payroll, and IT teams to improve processes and system functionality Producing regular and ad hoc HR reports for stakeholders Troubleshooting system issues and coordinating resolutions Supporting system users with training and guidance where required Ensuring compliance with GDPR and data protection standards Identifying opportunities for automation and continuous improvement within HR systems Skills They Look For Proven experience in an HRIS Manager or similar HR systems-focused role Recent hands-on experience using iTrent is essential Strong understanding of HR systems, reporting, and data management Excellent analytical and problem-solving skills Strong stakeholder management and communication skills Experience supporting system implementations, upgrades, or integrations High attention to detail and ability to manage confidential data Strong Excel and reporting skills Payroll experience is desirable Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Quantity Surveyor M&E - Consultancy Salary and Package - 30,000 - 100,000+ DOE 25 days holiday plus bank holidays Christmas bonus Additional company benefits Ongoing training and professional development Mentoring from experienced commercial professionals Clear progression opportunities within a growing consultancy Exposure to major UK and European projects across multiple sectors Location - London & Surrounding Areas Full-time, Permanent Position About the Company This established specialist commercial consultancy has been supporting Mechanical and Electrical contractors across the UK and Europe for nearly four decades. With a team of approximately 45 professionals, they provide commercial management and quantity surveying expertise on projects ranging from major data centres and infrastructure schemes to commercial, residential, healthcare and industrial developments. Why Join Them This is an opportunity for a Quantity Surveyor, Senior Quantity Surveyor or Commercial Manager to join a business with a long-standing reputation in the MEP sector and a strong pipeline of work. The company operates a collaborative environment where training, mentoring and professional development are actively encouraged. Unlike many consultancies, their team members are embedded within contractor businesses, allowing them to become a genuine part of project delivery teams while benefiting from the support, knowledge and career opportunities of a specialist commercial practice. Work arrangements vary depending on client requirements, with some positions site-based and others offering a mix of office, site and remote working. The business continues to grow steadily, creating genuine opportunities for progression for ambitious commercial professionals. About the Role We are seeking Quantity Surveyors, Senior Quantity Surveyors and Commercial Managers to support a range of Mechanical and Electrical contractors across the UK. As a Quantity Surveyor, you will be working closely with project and commercial teams to manage the financial and contractual aspects of construction projects. Senior Quantity Surveyors will take responsibility for larger schemes and mentoring junior staff, while Commercial Managers will oversee broader commercial strategy and project performance. Projects span a variety of sectors including data centres, commercial developments, rail, airports, healthcare, residential, education, government and advanced technology facilities. Responsibilities may include: Cost management and commercial reporting Contract review and risk assessment Subcontract procurement and management Valuations, variations and change control Cash flow management and forecasting Final account preparation and negotiation Commercial support to project delivery teams Identifying and mitigating commercial risks Client and stakeholder liaison Claims management and dispute avoidance Supporting successful project delivery from pre-contract through to completion The successful Quantity Surveyor, Senior Quantity Surveyor or Commercial Manager will have experience within construction, engineering, mechanical or electrical projects. Candidates from contractor, consultancy or engineering backgrounds will be considered. Summary Whether you are an established Commercial Manager, an experienced Senior Quantity Surveyor, or a Quantity Surveyor looking for the next step in your career, this role offers exposure to high-profile projects, long-term career development and the backing of a respected specialist consultancy with an excellent reputation in the industry. Contact Mark at Up Front Recruitment for more information.
Jun 07, 2026
Full time
Quantity Surveyor M&E - Consultancy Salary and Package - 30,000 - 100,000+ DOE 25 days holiday plus bank holidays Christmas bonus Additional company benefits Ongoing training and professional development Mentoring from experienced commercial professionals Clear progression opportunities within a growing consultancy Exposure to major UK and European projects across multiple sectors Location - London & Surrounding Areas Full-time, Permanent Position About the Company This established specialist commercial consultancy has been supporting Mechanical and Electrical contractors across the UK and Europe for nearly four decades. With a team of approximately 45 professionals, they provide commercial management and quantity surveying expertise on projects ranging from major data centres and infrastructure schemes to commercial, residential, healthcare and industrial developments. Why Join Them This is an opportunity for a Quantity Surveyor, Senior Quantity Surveyor or Commercial Manager to join a business with a long-standing reputation in the MEP sector and a strong pipeline of work. The company operates a collaborative environment where training, mentoring and professional development are actively encouraged. Unlike many consultancies, their team members are embedded within contractor businesses, allowing them to become a genuine part of project delivery teams while benefiting from the support, knowledge and career opportunities of a specialist commercial practice. Work arrangements vary depending on client requirements, with some positions site-based and others offering a mix of office, site and remote working. The business continues to grow steadily, creating genuine opportunities for progression for ambitious commercial professionals. About the Role We are seeking Quantity Surveyors, Senior Quantity Surveyors and Commercial Managers to support a range of Mechanical and Electrical contractors across the UK. As a Quantity Surveyor, you will be working closely with project and commercial teams to manage the financial and contractual aspects of construction projects. Senior Quantity Surveyors will take responsibility for larger schemes and mentoring junior staff, while Commercial Managers will oversee broader commercial strategy and project performance. Projects span a variety of sectors including data centres, commercial developments, rail, airports, healthcare, residential, education, government and advanced technology facilities. Responsibilities may include: Cost management and commercial reporting Contract review and risk assessment Subcontract procurement and management Valuations, variations and change control Cash flow management and forecasting Final account preparation and negotiation Commercial support to project delivery teams Identifying and mitigating commercial risks Client and stakeholder liaison Claims management and dispute avoidance Supporting successful project delivery from pre-contract through to completion The successful Quantity Surveyor, Senior Quantity Surveyor or Commercial Manager will have experience within construction, engineering, mechanical or electrical projects. Candidates from contractor, consultancy or engineering backgrounds will be considered. Summary Whether you are an established Commercial Manager, an experienced Senior Quantity Surveyor, or a Quantity Surveyor looking for the next step in your career, this role offers exposure to high-profile projects, long-term career development and the backing of a respected specialist consultancy with an excellent reputation in the industry. Contact Mark at Up Front Recruitment for more information.
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we d love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We re a growing business with ambitious plans for the future, and we re looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you re curious, driven, coachable, and excited to build a successful career with us, you ll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You ll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We re far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you ve gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn t essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year s experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you ll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don t just deliver marketing campaigns - we become an extension of our clients businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Jun 07, 2026
Full time
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we d love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We re a growing business with ambitious plans for the future, and we re looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you re curious, driven, coachable, and excited to build a successful career with us, you ll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You ll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We re far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you ve gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn t essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year s experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you ll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don t just deliver marketing campaigns - we become an extension of our clients businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Are you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive. We're looking for applicants to come and join us in our Customer Contact Centre. Starting as a Customer Service Advisor, you will gain experience and exposure to a world of knowledge and opportunities within the Housing Sector. The opportunities from joining our Customer Contact Centre are endless! At Places for People, we believe in investing in your future, that's why we offer our team a wealth of opportunities to develop their skills and climb the Housing Sector ladder. In the last twelve months, we've helped many Customer Service Advisors to progress their careers into roles within our Supporting Housing, Digital Inclusion, and Customer Focus teams. We've even had Advisors develop into senior management roles. In fact, our Programme Change Development Lead as well as some of our Account Managers, Data Analysts, Project Managers and Specialist Landlord Coordinators all got their start within our Customer Contact Centre. Want to know the best bit? You don't need to have previous Housing experience to thrive in this role. We recruit hard-working people who show the right behaviours and align with our values especially with handling difficult conversations (such as anti-social behaviour). We then train you to become a well-rounded Housing Professional and provide opportunities for career progression. We have 15 fixed term contract roles available with the contract end date of 31st March 2026. Shifts will range from 8am - 10pm. Working 7.25 hours per day and 36.25 hours per week. More about your role We pride ourselves in delivering first-class customer service to everyone that we come in to contact with, and we want you to be a part of it! You will join our award-winning Customer Service Centre, which has been operating since 2001. Our customer service team are going through a period of massive growth. To ensure that our customers receive the best possible service we are recruiting for additional Customer Service Centre Advisors to support our team during the exciting phase. In our Customer Service Centre, no two days are the same, one moment you could be assisting a customer with a housing application, managing low level anti-social behaviour, or even diagnosing repair issues - but don't worry we'll teach you everything you need to know. The team you are joining are passionate about providing an excellent customer experience and we roll up our sleeves and work together to make things happen. For us to support and effectively train you in your new role, the first six months in post with be office based. Following this, the role can become hybrid (two days from home and three days from the office) to support a work-life balance however can be fully office based for applicants that are not able to work from home. The office is accessible by local bus routes and free onsite parking is provided. If you feel like you can make a difference, download our job profile, and make an application. This role also includes working bank holidays and over the Christmas period. More about you Do you enjoy speaking to people? Do you want to work in a lively social environment where customers are at the heart of what you do? If so, this may be the job for you Any successful applicants will be joining an innovative team where we value your ideas, opinions on better ways of working and enhancing our service. Experience in triaging complex related contacts in relation to Home Repairs and diagnostics is preferred. Please note: We will be holding 2 assessment centres on Friday 3rd October AM and PM. About us We are Places for People, the UK's leading Social Enterprise. We believe that it's more than just homes that make a community - it's the people. That's why we change our Customers' lives everyday by creating and supporting thriving communities. Our business consists of complementary companies that are market leaders in the placemaking, property investment, development, leisure, and management sectors. Combined, they have the expertise to create and manage whole communities, providing homes, services, support, and infrastructure that ensures our customers and their communities thrive. The markets we operate in include: Affordable and supported housing Development Property management Leisure management Fund management But we aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause. We want you to join the Places for People Group and the nearly 11,000 other colleagues on our journey - colleagues who have helped to build, manage, and maintain places that people are proud to call home. Benefits We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Full training provided Hybrid working - 3 days in the office and 2 from the comfort of your own home Overtime Excellent holiday pay and sick pay Ability to buy or sell leave Access to our WPA cash plan - which can save you up to £500 on dental, GP prescriptions and eye care Pension with matched contributions Future career opportunities Extra benefits including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Oct 01, 2025
Full time
Are you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive. We're looking for applicants to come and join us in our Customer Contact Centre. Starting as a Customer Service Advisor, you will gain experience and exposure to a world of knowledge and opportunities within the Housing Sector. The opportunities from joining our Customer Contact Centre are endless! At Places for People, we believe in investing in your future, that's why we offer our team a wealth of opportunities to develop their skills and climb the Housing Sector ladder. In the last twelve months, we've helped many Customer Service Advisors to progress their careers into roles within our Supporting Housing, Digital Inclusion, and Customer Focus teams. We've even had Advisors develop into senior management roles. In fact, our Programme Change Development Lead as well as some of our Account Managers, Data Analysts, Project Managers and Specialist Landlord Coordinators all got their start within our Customer Contact Centre. Want to know the best bit? You don't need to have previous Housing experience to thrive in this role. We recruit hard-working people who show the right behaviours and align with our values especially with handling difficult conversations (such as anti-social behaviour). We then train you to become a well-rounded Housing Professional and provide opportunities for career progression. We have 15 fixed term contract roles available with the contract end date of 31st March 2026. Shifts will range from 8am - 10pm. Working 7.25 hours per day and 36.25 hours per week. More about your role We pride ourselves in delivering first-class customer service to everyone that we come in to contact with, and we want you to be a part of it! You will join our award-winning Customer Service Centre, which has been operating since 2001. Our customer service team are going through a period of massive growth. To ensure that our customers receive the best possible service we are recruiting for additional Customer Service Centre Advisors to support our team during the exciting phase. In our Customer Service Centre, no two days are the same, one moment you could be assisting a customer with a housing application, managing low level anti-social behaviour, or even diagnosing repair issues - but don't worry we'll teach you everything you need to know. The team you are joining are passionate about providing an excellent customer experience and we roll up our sleeves and work together to make things happen. For us to support and effectively train you in your new role, the first six months in post with be office based. Following this, the role can become hybrid (two days from home and three days from the office) to support a work-life balance however can be fully office based for applicants that are not able to work from home. The office is accessible by local bus routes and free onsite parking is provided. If you feel like you can make a difference, download our job profile, and make an application. This role also includes working bank holidays and over the Christmas period. More about you Do you enjoy speaking to people? Do you want to work in a lively social environment where customers are at the heart of what you do? If so, this may be the job for you Any successful applicants will be joining an innovative team where we value your ideas, opinions on better ways of working and enhancing our service. Experience in triaging complex related contacts in relation to Home Repairs and diagnostics is preferred. Please note: We will be holding 2 assessment centres on Friday 3rd October AM and PM. About us We are Places for People, the UK's leading Social Enterprise. We believe that it's more than just homes that make a community - it's the people. That's why we change our Customers' lives everyday by creating and supporting thriving communities. Our business consists of complementary companies that are market leaders in the placemaking, property investment, development, leisure, and management sectors. Combined, they have the expertise to create and manage whole communities, providing homes, services, support, and infrastructure that ensures our customers and their communities thrive. The markets we operate in include: Affordable and supported housing Development Property management Leisure management Fund management But we aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause. We want you to join the Places for People Group and the nearly 11,000 other colleagues on our journey - colleagues who have helped to build, manage, and maintain places that people are proud to call home. Benefits We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Full training provided Hybrid working - 3 days in the office and 2 from the comfort of your own home Overtime Excellent holiday pay and sick pay Ability to buy or sell leave Access to our WPA cash plan - which can save you up to £500 on dental, GP prescriptions and eye care Pension with matched contributions Future career opportunities Extra benefits including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Operations and Recruitment Coordinator About HAT For over five decades, HAT has been a trusted partner providing training, recruitment, compliance services, and technical support as well as an audit methodology to more than 250 accountancy firms across the UK. Our clients range from members of the Accountancy Age Top 50 to sole practitioners. HAT's areas of expertise include audit and assurance, financial reporting and practice procedures. We pride ourselves on providing our clients with a truly personal service and delivering practical advice on current technical developments and issues. The Role The Operations and Recruitment Coordinator role is varied, engaging and essential to our operations. You will provide comprehensive administrative support to our small team and serve as the first point of contact for many of our prestigious clients via phone and email. Working closely with senior colleagues who have valuable skills and experience to pass on, you'll gain essential administrative skills while supporting our operations. This position is key to the smooth operation of the company and maintaining our high standards of client service, giving you real responsibility and a meaningful impact from your first week. Perfect Graduate Opportunity This is an administrative role for a recent graduate looking to start their career. We're seeking a bright, ambitious individual with a minimum of a 2:2 degree and strong A-level results who is ready to develop and grow. We're looking for a natural organiser who thrives on creating efficient systems and enjoys working with detail. someone who is meticulous, reliable, and takes pride in accuracy. You should be adaptable and resourceful, with excellent communication skills and a professional, helpful attitude toward colleagues and clients. The ideal candidate will be technologically proficient, quick to pick up new processes, dedicated to the role, and genuinely keen to absorb knowledge from experienced team members. Personal Specification Essential Requirements •Excellent interpersonal, spoken and written communication skills with confidence in dealing with senior staff, both internally and at client organisations •Effective organisational skills with the ability to plan, multitask and prioritise a fluctuating workload •Advanced skills in Microsoft Outlook and other Office products with confidence in managing and organising data Key Behavioral Requirements • Professional demeanour at all times with a natural ability to build relationships • Positive and enthusiastic attitude that energises the team • Organised with a keen eye for detail • Proactive approach with strong problem-solving skills and flexibility • Ability to work independently with minimal supervision but happy to reach out for help when needed • Comfortable working with a diverse range of clients, suppliers and team members across all levels of seniority Key Responsibilities Client Communication & Relationship Building • Handle general telephone queries via Microsoft Teams app and email correspondence • Resolve client queries where possible or direct to appropriate team members • Monitor and respond to chat facility on company website • Build lasting relationships with professionals at top-tier accountancy firms General Administration & Business Operations • Organise courier services and maintain delivery logs • Complete new client registration and lost client forms • Maintain and update CRM system • Upload e-newsletters and technical memos to the company website • Distribute online manuals to clients via ShareFile • Log file reviews including booking tracking, receipt confirmation and statistics compilation Training Coordination & Event Leadership • Process HAT course bookings from clients • Reserve meeting and training rooms for courses • Liaise with internal and external venues to confirm attendance numbers • Prepare signing-in sheets and assessment materials • Send course confirmations and joining instructions to delegates • Prepare and distribute attendance certificates • Arrange printing of course materials • Manage course nominations process • Coordinate trainable head declarations Recruitment Support & University Partnerships • Update online job advertisements with university partners • Set up candidates on our recruitment system • Invite candidates to online assessments and monitor progress • Conduct reference checks for new starters and forward to clients • Send invitations for Student Committee and Student Liaison Committee meetings Financial Administration • Enter invoice data into Excel spreadsheets • Provide copy invoices upon client request • Reconcile courier deliveries with associated billing Event Management • Organise annual client social events, including quiz and bowling competitions • Plan and coordinate Christmas and summer party events Meeting Support & Administration • Take comprehensive minutes during team meetings • Coordinate staff birthday celebrations, including cards and gifts Specialist Administrative Tasks • Manage quarterly and annual reporting dates • Co-ordinate Quality Assurance questionnaires and related reviews for top 20 key accounting network Ad-hoc Larger Projects (Growth Opportunities) • Organise and maintain file management on shared drives • Cleanse and update ShareFile client data • Cleanse and maintain MailChimp database • Cleanse manual data entries on Fibre system • Conduct SmartSearch AML checks on all existing clients • Support other strategic projects as required What We Offer You Competitive Package & Benefits • Salary: £28,000 per annum with growth potential • Hours: Full-time position, 9:00 AM - 5:00 PM, Monday to Friday • Location: Fully remote/home-based position with occasional travel into our London office when required • Pension: Employer contribution: 5% (employee contribution: 3%) • Holiday: 25 days annual leave (three days required to be taken between Christmas andNew Year) • Equipment: Work phone and computer provided • Environment: Flexible, supportive working environment
Oct 01, 2025
Full time
Operations and Recruitment Coordinator About HAT For over five decades, HAT has been a trusted partner providing training, recruitment, compliance services, and technical support as well as an audit methodology to more than 250 accountancy firms across the UK. Our clients range from members of the Accountancy Age Top 50 to sole practitioners. HAT's areas of expertise include audit and assurance, financial reporting and practice procedures. We pride ourselves on providing our clients with a truly personal service and delivering practical advice on current technical developments and issues. The Role The Operations and Recruitment Coordinator role is varied, engaging and essential to our operations. You will provide comprehensive administrative support to our small team and serve as the first point of contact for many of our prestigious clients via phone and email. Working closely with senior colleagues who have valuable skills and experience to pass on, you'll gain essential administrative skills while supporting our operations. This position is key to the smooth operation of the company and maintaining our high standards of client service, giving you real responsibility and a meaningful impact from your first week. Perfect Graduate Opportunity This is an administrative role for a recent graduate looking to start their career. We're seeking a bright, ambitious individual with a minimum of a 2:2 degree and strong A-level results who is ready to develop and grow. We're looking for a natural organiser who thrives on creating efficient systems and enjoys working with detail. someone who is meticulous, reliable, and takes pride in accuracy. You should be adaptable and resourceful, with excellent communication skills and a professional, helpful attitude toward colleagues and clients. The ideal candidate will be technologically proficient, quick to pick up new processes, dedicated to the role, and genuinely keen to absorb knowledge from experienced team members. Personal Specification Essential Requirements •Excellent interpersonal, spoken and written communication skills with confidence in dealing with senior staff, both internally and at client organisations •Effective organisational skills with the ability to plan, multitask and prioritise a fluctuating workload •Advanced skills in Microsoft Outlook and other Office products with confidence in managing and organising data Key Behavioral Requirements • Professional demeanour at all times with a natural ability to build relationships • Positive and enthusiastic attitude that energises the team • Organised with a keen eye for detail • Proactive approach with strong problem-solving skills and flexibility • Ability to work independently with minimal supervision but happy to reach out for help when needed • Comfortable working with a diverse range of clients, suppliers and team members across all levels of seniority Key Responsibilities Client Communication & Relationship Building • Handle general telephone queries via Microsoft Teams app and email correspondence • Resolve client queries where possible or direct to appropriate team members • Monitor and respond to chat facility on company website • Build lasting relationships with professionals at top-tier accountancy firms General Administration & Business Operations • Organise courier services and maintain delivery logs • Complete new client registration and lost client forms • Maintain and update CRM system • Upload e-newsletters and technical memos to the company website • Distribute online manuals to clients via ShareFile • Log file reviews including booking tracking, receipt confirmation and statistics compilation Training Coordination & Event Leadership • Process HAT course bookings from clients • Reserve meeting and training rooms for courses • Liaise with internal and external venues to confirm attendance numbers • Prepare signing-in sheets and assessment materials • Send course confirmations and joining instructions to delegates • Prepare and distribute attendance certificates • Arrange printing of course materials • Manage course nominations process • Coordinate trainable head declarations Recruitment Support & University Partnerships • Update online job advertisements with university partners • Set up candidates on our recruitment system • Invite candidates to online assessments and monitor progress • Conduct reference checks for new starters and forward to clients • Send invitations for Student Committee and Student Liaison Committee meetings Financial Administration • Enter invoice data into Excel spreadsheets • Provide copy invoices upon client request • Reconcile courier deliveries with associated billing Event Management • Organise annual client social events, including quiz and bowling competitions • Plan and coordinate Christmas and summer party events Meeting Support & Administration • Take comprehensive minutes during team meetings • Coordinate staff birthday celebrations, including cards and gifts Specialist Administrative Tasks • Manage quarterly and annual reporting dates • Co-ordinate Quality Assurance questionnaires and related reviews for top 20 key accounting network Ad-hoc Larger Projects (Growth Opportunities) • Organise and maintain file management on shared drives • Cleanse and update ShareFile client data • Cleanse and maintain MailChimp database • Cleanse manual data entries on Fibre system • Conduct SmartSearch AML checks on all existing clients • Support other strategic projects as required What We Offer You Competitive Package & Benefits • Salary: £28,000 per annum with growth potential • Hours: Full-time position, 9:00 AM - 5:00 PM, Monday to Friday • Location: Fully remote/home-based position with occasional travel into our London office when required • Pension: Employer contribution: 5% (employee contribution: 3%) • Holiday: 25 days annual leave (three days required to be taken between Christmas andNew Year) • Equipment: Work phone and computer provided • Environment: Flexible, supportive working environment
