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Surrey County Council
Senior Highways and Planning Lawyer
Surrey County Council Reigate, Surrey
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a qualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 10, 2026
Full time
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a qualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Highways and Planning Lawyer
Surrey County Council Reigate, Surrey
The starting salary for this role is 48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to 60,898 per annum. We have a great opportunity to join our Highways and Planning legal team as a qualified Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. You will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and so achieve successful progression through the career scheme. Local Authority work involves a wide variety of daily challenges in new and interesting areas, but we will provide support for training to cover areas new to you. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Demonstrate recent and minimum of 2 years of legal experience in the relevant areas of highways and planning law Experience of working with clients at all levels and have the ability to give clear, accurate and practical advice Effective team working Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 10, 2026
Full time
The starting salary for this role is 48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to 60,898 per annum. We have a great opportunity to join our Highways and Planning legal team as a qualified Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. You will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and so achieve successful progression through the career scheme. Local Authority work involves a wide variety of daily challenges in new and interesting areas, but we will provide support for training to cover areas new to you. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Demonstrate recent and minimum of 2 years of legal experience in the relevant areas of highways and planning law Experience of working with clients at all levels and have the ability to give clear, accurate and practical advice Effective team working Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Hays Construction and Property
Housing Officer
Hays Construction and Property
Your new company We are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to become permanent. Your new role Managing a designated patch and delivering front-line housing management services Handling tenancy management issues including allocations support, ASB, arrears, and tenancy sustainment Acting as a point of contact for tenants via phone, email, and face-to-face Liaising with internal teams and external agencies to resolve tenancy-related matters Ensuring accurate record keeping in line with housing policy and regulatory requirements What you'll need to succeed Previous experience working as a Housing Officer within a housing association or local authority Strong knowledge of housing management practices and procedures Confidence managing tenant enquiries and complex casework Ability to hit the ground running in a fast-paced environment Experience using Capita or similar housing management systems is highly desirable What you'll get in return This role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Seasonal
Your new company We are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to become permanent. Your new role Managing a designated patch and delivering front-line housing management services Handling tenancy management issues including allocations support, ASB, arrears, and tenancy sustainment Acting as a point of contact for tenants via phone, email, and face-to-face Liaising with internal teams and external agencies to resolve tenancy-related matters Ensuring accurate record keeping in line with housing policy and regulatory requirements What you'll need to succeed Previous experience working as a Housing Officer within a housing association or local authority Strong knowledge of housing management practices and procedures Confidence managing tenant enquiries and complex casework Ability to hit the ground running in a fast-paced environment Experience using Capita or similar housing management systems is highly desirable What you'll get in return This role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Baird And Co Recruitment Ltd
Income Officer
Baird And Co Recruitment Ltd Leicester, Leicestershire
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 10, 2026
Full time
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Amarval Partners Ltd
Housing Officer
Amarval Partners Ltd Basildon, Essex
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Jun 10, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Amarval Partners Ltd
Housing Officer
Amarval Partners Ltd
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Jun 10, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Amarval Partners Ltd
Estate Officer
Amarval Partners Ltd Basildon, Essex
Our client based in East London provide housing management services in partnership with local authorities and are currently looking for an Estate officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Daily communal checks Inspections and occupancy checks Void and RTL checks Fire safety checks End of day reporting Maintenance tracking and prioritising Staff monitoring and daily briefing of tasks Bookings COSHH management Incident reporting Legionella testing Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Jun 10, 2026
Full time
Our client based in East London provide housing management services in partnership with local authorities and are currently looking for an Estate officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Daily communal checks Inspections and occupancy checks Void and RTL checks Fire safety checks End of day reporting Maintenance tracking and prioritising Staff monitoring and daily briefing of tasks Bookings COSHH management Incident reporting Legionella testing Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Hays
Site Manager - Social Housing Refurbishments
Hays Bolton, Lancashire
Freelance Site Manager Job - Social Housing Refurbishments Contract Bolton / North West£24 per hour 6-Month Contract Your new company A leading and highly regarded construction and regeneration contractor is seeking an experienced Site Manager to support the delivery of social housing refurbishment programmes across the North West. The organisation has a strong track record of delivering large-scale housing improvement works, working closely with local authorities and housing associations. Your new role You will take a key role in delivering refurbishment works under the Decent Homes 2 Scheme, ensuring properties are upgraded to modern living standards. The role will be based around Bolton, managing site operations and ensuring works are completed safely, on time, and to a high standard. Key responsibilities include: Managing day-to-day site operations on occupied and void social housing properties Overseeing refurbishment works including kitchens, bathrooms, roofing, and general upgrades. Coordinating subcontractors and direct labour teams Ensuring compliance with health & safety standards and CDM regulations Liaising with tenants, housing officers, and client representatives Monitoring programme delivery and reporting progress to senior management Maintaining quality control and ensuring works meet Decent Homes 2 standards Managing site documentation, permits, and inspections What you'll need to succeed Proven experience as a Site Manager within social housing or refurbishment projects Strong understanding of Decent Homes standards (DH2 knowledge desirable) Experience working in occupied properties and managing tenant liaison Valid SMSTS, CSCS (Black or Gold), and First Aid certificate Excellent organisational and communication skills Ability to deliver projects within tight deadlines and budget constraints What you'll get in return Competitive rate of £24 per hour 6-month contract with potential for extension Opportunity to work on a high-profile regeneration programme Supportive team environment with a respected contractor What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.
Jun 10, 2026
Seasonal
Freelance Site Manager Job - Social Housing Refurbishments Contract Bolton / North West£24 per hour 6-Month Contract Your new company A leading and highly regarded construction and regeneration contractor is seeking an experienced Site Manager to support the delivery of social housing refurbishment programmes across the North West. The organisation has a strong track record of delivering large-scale housing improvement works, working closely with local authorities and housing associations. Your new role You will take a key role in delivering refurbishment works under the Decent Homes 2 Scheme, ensuring properties are upgraded to modern living standards. The role will be based around Bolton, managing site operations and ensuring works are completed safely, on time, and to a high standard. Key responsibilities include: Managing day-to-day site operations on occupied and void social housing properties Overseeing refurbishment works including kitchens, bathrooms, roofing, and general upgrades. Coordinating subcontractors and direct labour teams Ensuring compliance with health & safety standards and CDM regulations Liaising with tenants, housing officers, and client representatives Monitoring programme delivery and reporting progress to senior management Maintaining quality control and ensuring works meet Decent Homes 2 standards Managing site documentation, permits, and inspections What you'll need to succeed Proven experience as a Site Manager within social housing or refurbishment projects Strong understanding of Decent Homes standards (DH2 knowledge desirable) Experience working in occupied properties and managing tenant liaison Valid SMSTS, CSCS (Black or Gold), and First Aid certificate Excellent organisational and communication skills Ability to deliver projects within tight deadlines and budget constraints What you'll get in return Competitive rate of £24 per hour 6-month contract with potential for extension Opportunity to work on a high-profile regeneration programme Supportive team environment with a respected contractor What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.
Joshua Robert Recruitment
Locality Officer
Joshua Robert Recruitment
Job Type : Locality Officer Location: Thatcham, Berkshire Contract Type: Temporary Hours: 37 per week (Mon-Fri, 8:30am-5:00pm) Pay Rate: £15.55 per hour Start Date: 15 June 2026 End Date: 10 September 2026 About the role We are seeking a proactive and customer-focused Locality Officer (Housing) to deliver a high-quality housing management service across a mixed-tenure locality. You will play a key role in supporting safe and sustainable neighbourhoods, working directly with residents and partner agencies to resolve housing issues and improve community outcomes. This is a varied role requiring strong communication, problem-solving skills, and a commitment to delivering excellent customer service. Key responsibilities Manage a complex housing caseload and deliver timely, effective case resolutions Deal with housing management issues including ASB, tenancy breaches, fraud, safeguarding, and neighbourhood concerns Carry out estate inspections and support improvements to local housing environments Ensure compliance with housing legislation, policies, and landlord responsibilities Work proactively on health & safety and compliance matters Build strong relationships with residents, stakeholders, and partner agencies Contribute to improving customer satisfaction and service delivery What we're looking for Experience in housing management or a similar customer-facing housing role Strong case management and problem-solving ability Good understanding of housing issues and safeguarding (desirable) Excellent communication and interpersonal skills Ability to manage a busy workload and work independently Full UK driving licence and access to own vehicle (essential) Apply now Email: (url removed) Telephone: (phone number removed)
Jun 10, 2026
Contractor
Job Type : Locality Officer Location: Thatcham, Berkshire Contract Type: Temporary Hours: 37 per week (Mon-Fri, 8:30am-5:00pm) Pay Rate: £15.55 per hour Start Date: 15 June 2026 End Date: 10 September 2026 About the role We are seeking a proactive and customer-focused Locality Officer (Housing) to deliver a high-quality housing management service across a mixed-tenure locality. You will play a key role in supporting safe and sustainable neighbourhoods, working directly with residents and partner agencies to resolve housing issues and improve community outcomes. This is a varied role requiring strong communication, problem-solving skills, and a commitment to delivering excellent customer service. Key responsibilities Manage a complex housing caseload and deliver timely, effective case resolutions Deal with housing management issues including ASB, tenancy breaches, fraud, safeguarding, and neighbourhood concerns Carry out estate inspections and support improvements to local housing environments Ensure compliance with housing legislation, policies, and landlord responsibilities Work proactively on health & safety and compliance matters Build strong relationships with residents, stakeholders, and partner agencies Contribute to improving customer satisfaction and service delivery What we're looking for Experience in housing management or a similar customer-facing housing role Strong case management and problem-solving ability Good understanding of housing issues and safeguarding (desirable) Excellent communication and interpersonal skills Ability to manage a busy workload and work independently Full UK driving licence and access to own vehicle (essential) Apply now Email: (url removed) Telephone: (phone number removed)
LinSocial Housing Ltd
PRS Lettings Officer
LinSocial Housing Ltd Hutton, Essex
PRS Lettings Officer Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.
Jun 10, 2026
Full time
PRS Lettings Officer Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.
Hays Social Care
Housing Officer
Hays Social Care Leicester, Leicestershire
Your new company A well-established and community-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. The organisation is committed to delivering excellent tenancy and estate management services, ensuring communities remain safe, sustainable, and well maintained. The role offers a mix of community-based, office, and home working, with a strong focus on customer engagement and partnership working. Your new role As a Housing Officer, you will deliver a comprehensive housing management service, managing a range of tenancies and estate-related responsibilities. This will include tenancy sustainment, anti-social behaviour case management, safeguarding, estate inspections, customer signposting, and supporting sustainable communities through proactive intervention. You will work closely with customers, contractors, local agencies, and internal teams to resolve issues effectively, support vulnerable tenants, and maintain a visible presence within neighbourhoods. The role will also involve carrying out tenancy checks, supporting new tenancy sign-ups, managing abandoned properties, and assisting with community engagement initiatives. What you'll need to succeed To be successful in this role, you will need previous experience in housing management. You should have a strong understanding of tenancy management, safeguarding, anti-social behaviour, and estate management principles. Excellent communication and relationship-building skills are essential, alongside the ability to manage a diverse caseload and work collaboratively with external agencies and internal stakeholders. You will also need to be proactive, organised, and confident in dealing with challenging situations whilst maintaining excellent customer service standards. What you'll get in return In return, you will have the opportunity to join a respected housing organisation that places a genuine emphasis on community impact and customer service. You will benefit from flexible hybrid working, a varied and rewarding workload, and the chance to make a positive difference within local communities. This role will pay an hourly rate of 23 - 28 per hour and is a full-time 3-month temporary role. This is an excellent opportunity for an experienced housing professional looking to further develop their career within a supportive and values-driven environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Seasonal
Your new company A well-established and community-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. The organisation is committed to delivering excellent tenancy and estate management services, ensuring communities remain safe, sustainable, and well maintained. The role offers a mix of community-based, office, and home working, with a strong focus on customer engagement and partnership working. Your new role As a Housing Officer, you will deliver a comprehensive housing management service, managing a range of tenancies and estate-related responsibilities. This will include tenancy sustainment, anti-social behaviour case management, safeguarding, estate inspections, customer signposting, and supporting sustainable communities through proactive intervention. You will work closely with customers, contractors, local agencies, and internal teams to resolve issues effectively, support vulnerable tenants, and maintain a visible presence within neighbourhoods. The role will also involve carrying out tenancy checks, supporting new tenancy sign-ups, managing abandoned properties, and assisting with community engagement initiatives. What you'll need to succeed To be successful in this role, you will need previous experience in housing management. You should have a strong understanding of tenancy management, safeguarding, anti-social behaviour, and estate management principles. Excellent communication and relationship-building skills are essential, alongside the ability to manage a diverse caseload and work collaboratively with external agencies and internal stakeholders. You will also need to be proactive, organised, and confident in dealing with challenging situations whilst maintaining excellent customer service standards. What you'll get in return In return, you will have the opportunity to join a respected housing organisation that places a genuine emphasis on community impact and customer service. You will benefit from flexible hybrid working, a varied and rewarding workload, and the chance to make a positive difference within local communities. This role will pay an hourly rate of 23 - 28 per hour and is a full-time 3-month temporary role. This is an excellent opportunity for an experienced housing professional looking to further develop their career within a supportive and values-driven environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Morgan Law
Head of Revenues & Benefits
Morgan Law
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi-disciplinary teams and delivering high-performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Jun 10, 2026
Contractor
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi-disciplinary teams and delivering high-performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Service Care Solutions
Rehousing Officer
Service Care Solutions Chatham, Kent
Rehousing Officer Medway, Kent Temporary Ongoing Full Time A fantastic opportunity has arisen for an experienced Rehousing Officer to join a busy Housing Needs team in Medway, Kent, supporting homeless households into suitable temporary accommodation and helping to deliver an effective rehousing service. THE ROLE As a Rehousing Officer, you will play a key role in ensuring homeless households are placed into suitable temporary accommodation whilst delivering housing advice, managing applications and supporting the council's statutory housing duties. Source and secure suitable temporary accommodation for homeless households. Coordinate planned and emergency placements to ensure effective use of available accommodation. Conduct tenancy sign-ups and household visits for residents moving into temporary accommodation. Assess housing applications in line with the Allocations Policy and maintain accurate records. Manage temporary accommodation rent accounts and support income collection. Provide housing advice and assistance to applicants in housing need. Liaise with internal teams, landlords, housing providers and partner agencies to deliver positive outcomes for residents. THE CANDIDATE The successful candidate will have previous experience working in a similar Rehousing Officer, Housing Officer, Allocations Officer or Homelessness Officer role. Experience working within homelessness, housing needs, allocations or temporary accommodation services. Good understanding of housing legislation, homelessness duties and allocations policies. Experience assessing housing applications and managing housing-related casework. Strong communication and customer service skills with the ability to support vulnerable residents. Full UK Driving Licence and access to a vehicle for work purposes. THE CONTRACT Working Hours: Full Time Length of Contract: 3 Month Contract Rate: The pay for the role is 18.00 per hour LTD company rate. The PAYE equivalent is 15.35 per hour, inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
Jun 10, 2026
Contractor
Rehousing Officer Medway, Kent Temporary Ongoing Full Time A fantastic opportunity has arisen for an experienced Rehousing Officer to join a busy Housing Needs team in Medway, Kent, supporting homeless households into suitable temporary accommodation and helping to deliver an effective rehousing service. THE ROLE As a Rehousing Officer, you will play a key role in ensuring homeless households are placed into suitable temporary accommodation whilst delivering housing advice, managing applications and supporting the council's statutory housing duties. Source and secure suitable temporary accommodation for homeless households. Coordinate planned and emergency placements to ensure effective use of available accommodation. Conduct tenancy sign-ups and household visits for residents moving into temporary accommodation. Assess housing applications in line with the Allocations Policy and maintain accurate records. Manage temporary accommodation rent accounts and support income collection. Provide housing advice and assistance to applicants in housing need. Liaise with internal teams, landlords, housing providers and partner agencies to deliver positive outcomes for residents. THE CANDIDATE The successful candidate will have previous experience working in a similar Rehousing Officer, Housing Officer, Allocations Officer or Homelessness Officer role. Experience working within homelessness, housing needs, allocations or temporary accommodation services. Good understanding of housing legislation, homelessness duties and allocations policies. Experience assessing housing applications and managing housing-related casework. Strong communication and customer service skills with the ability to support vulnerable residents. Full UK Driving Licence and access to a vehicle for work purposes. THE CONTRACT Working Hours: Full Time Length of Contract: 3 Month Contract Rate: The pay for the role is 18.00 per hour LTD company rate. The PAYE equivalent is 15.35 per hour, inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
Mears Group Plc
Resident Liaison Officer
Mears Group Plc Ramsgate, Kent
Annual salary: up to £29,856.80 Resident Liaison Officer Thanet Full Time Permanent Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities." About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively Coordinate and carry out customer-related operational tasks, including communications and updates Ensure all customer appointments are attended on time and to the required standard Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated Support and deliver customer engagement activities across a range of channels Work with the Customer Service Centre to resolve front-line queries and complaints effectively Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process Provide clear, accurate, and timely information to both customers and operational teams Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement Identify opportunities and contribute to service improvements Work collaboratively with internal teams and external partners to support service delivery Plan and manage workload effectively to meet deadlines and service standards Use internal systems to accurately record and manage customer and operational information Communicate confidently with customers and colleagues, both verbally and in writing Support and contribute to community-focused initiatives and projects as required Key Criteria: Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment Proven ability to manage a high volume of work in a fast-paced, changing environment Strong communication skills, with the ability to explain information clearly and manage customer expectations Experience handling customer queries and complaints, with a focus on resolution and positive outcomes Ability to build and maintain effective relationships with customers and internal teams Good organisational and time management skills, with the ability to prioritise workload effectively Experience using computerised systems to manage customer information and track activity A proactive approach to customer engagement and improving service delivery Ability to work collaboratively across teams and with external partners Experience or interest in supporting community initiatives or projects (desirable) Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 10, 2026
Full time
Annual salary: up to £29,856.80 Resident Liaison Officer Thanet Full Time Permanent Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities." About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively Coordinate and carry out customer-related operational tasks, including communications and updates Ensure all customer appointments are attended on time and to the required standard Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated Support and deliver customer engagement activities across a range of channels Work with the Customer Service Centre to resolve front-line queries and complaints effectively Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process Provide clear, accurate, and timely information to both customers and operational teams Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement Identify opportunities and contribute to service improvements Work collaboratively with internal teams and external partners to support service delivery Plan and manage workload effectively to meet deadlines and service standards Use internal systems to accurately record and manage customer and operational information Communicate confidently with customers and colleagues, both verbally and in writing Support and contribute to community-focused initiatives and projects as required Key Criteria: Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment Proven ability to manage a high volume of work in a fast-paced, changing environment Strong communication skills, with the ability to explain information clearly and manage customer expectations Experience handling customer queries and complaints, with a focus on resolution and positive outcomes Ability to build and maintain effective relationships with customers and internal teams Good organisational and time management skills, with the ability to prioritise workload effectively Experience using computerised systems to manage customer information and track activity A proactive approach to customer engagement and improving service delivery Ability to work collaboratively across teams and with external partners Experience or interest in supporting community initiatives or projects (desirable) Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
RAPE CRISIS SOUTH LONDON
Deputy Children and Young People (CYP) Lead
RAPE CRISIS SOUTH LONDON Croydon, London
Be Part of Meaningful Change Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy. We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a Permanent basis. As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities. About the Role We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation. Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred. This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services. What You'll Do Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways Provide clinical guidance and day-to-day support to CYP counsellors and therapists Line manage allocated CYP staff and contribute to recruitment, induction and staff development Oversee group work programmes, including family support groups Undertake the role of Designated Safeguarding Officer for the CYP team Deputise as Deputy Designated Safeguarding Lead as part of the rota when required Provide guidance on complex safeguarding concerns and ensure appropriate escalation Contribute to service improvement, contract delivery and performance monitoring Build and maintain effective relationships with external agencies and partners Deputise for the CYP Clinical Lead where required About You Essential Degree-level qualification in counselling or psychotherapy (or equivalent experience) Professional membership with an accredited counselling/psychotherapy body Minimum of 200 hours post-qualification supervised client work At least 3 years' experience working with children and young people affected by rape and sexual violence Experience leading or supporting a team Strong knowledge of safeguarding legislation (children and adults) Completed Level 3 safeguarding training Experience in the Violence Against Women and Girls (VAWG) sector Understanding of trauma-informed, survivor-centred and feminist practice Experience working with diverse communities Ability to use data and outcomes to support service improvement Desirable Experience working with marginalised or under-served communities Knowledge of housing, welfare benefits or related legislation This role offers the opportunity to: Take the next step in your leadership journey Gain experience of safeguarding, clinical leadership and service development Support and develop a dedicated team of CYP practitioners Contribute to the future direction of CYP therapeutic services at RCSL Be part of a dynamic, creative and values-led organisation What You Bring Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. Stage one: MS Teams with the CYP Lead and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. Post holder will be required to undertake either Basic DBS The role will initially be open for one month (until 12:00 noon on Wednesday 18 June 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. Advert may also be extended if needed. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. How to apply Please submit: Your CV and a cover letter outlining your suitability for the role to in PDF format via the button below. Interview date(s): W/C 30th June/July 2026 Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on for future opportunities and updates. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Jun 09, 2026
Full time
Be Part of Meaningful Change Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy. We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a Permanent basis. As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities. About the Role We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation. Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred. This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services. What You'll Do Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways Provide clinical guidance and day-to-day support to CYP counsellors and therapists Line manage allocated CYP staff and contribute to recruitment, induction and staff development Oversee group work programmes, including family support groups Undertake the role of Designated Safeguarding Officer for the CYP team Deputise as Deputy Designated Safeguarding Lead as part of the rota when required Provide guidance on complex safeguarding concerns and ensure appropriate escalation Contribute to service improvement, contract delivery and performance monitoring Build and maintain effective relationships with external agencies and partners Deputise for the CYP Clinical Lead where required About You Essential Degree-level qualification in counselling or psychotherapy (or equivalent experience) Professional membership with an accredited counselling/psychotherapy body Minimum of 200 hours post-qualification supervised client work At least 3 years' experience working with children and young people affected by rape and sexual violence Experience leading or supporting a team Strong knowledge of safeguarding legislation (children and adults) Completed Level 3 safeguarding training Experience in the Violence Against Women and Girls (VAWG) sector Understanding of trauma-informed, survivor-centred and feminist practice Experience working with diverse communities Ability to use data and outcomes to support service improvement Desirable Experience working with marginalised or under-served communities Knowledge of housing, welfare benefits or related legislation This role offers the opportunity to: Take the next step in your leadership journey Gain experience of safeguarding, clinical leadership and service development Support and develop a dedicated team of CYP practitioners Contribute to the future direction of CYP therapeutic services at RCSL Be part of a dynamic, creative and values-led organisation What You Bring Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. Stage one: MS Teams with the CYP Lead and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. Post holder will be required to undertake either Basic DBS The role will initially be open for one month (until 12:00 noon on Wednesday 18 June 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. Advert may also be extended if needed. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. How to apply Please submit: Your CV and a cover letter outlining your suitability for the role to in PDF format via the button below. Interview date(s): W/C 30th June/July 2026 Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on for future opportunities and updates. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Coventry DBF
Diocesan Housing Surveyor
Coventry DBF Coventry, Warwickshire
The Role of Diocesan Housing Surveyor We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire. The main responsibilities of the of Diocesan Housing Surveyor are: Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards. Implement the recommendations of the property reports. Arrange property inspections and implement the required works with the agreement of the Property Manager. Arrange stock condition surveys. Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards. Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors. What we are looking for in a Diocesan Housing Surveyor : Driving Licence with access to own car Previous experience of managing small works contracts Working knowledge of residential building defects and their resolution Proven awareness of health and safety with regard to building management and works contracts. Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints Degree Level or relevant experience commensurate to the role Evidence for continuing professional development. Familiarity using a modern Property Management software package. This post reports to the Property Manager and is based in the Diocesan Offices in Coventry .
Jun 09, 2026
Full time
The Role of Diocesan Housing Surveyor We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire. The main responsibilities of the of Diocesan Housing Surveyor are: Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards. Implement the recommendations of the property reports. Arrange property inspections and implement the required works with the agreement of the Property Manager. Arrange stock condition surveys. Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards. Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors. What we are looking for in a Diocesan Housing Surveyor : Driving Licence with access to own car Previous experience of managing small works contracts Working knowledge of residential building defects and their resolution Proven awareness of health and safety with regard to building management and works contracts. Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints Degree Level or relevant experience commensurate to the role Evidence for continuing professional development. Familiarity using a modern Property Management software package. This post reports to the Property Manager and is based in the Diocesan Offices in Coventry .
Quack Recruitment and Training
Recruitment Consultant
Quack Recruitment and Training Uttoxeter, Staffordshire
About Us Quack Recruitment & Training Ltd is a growing training provider delivering government-funded Skills Bootcamps and employment-focused training programmes across construction, retrofit, green skills and employability. We work with adult learners who are looking to move into work, change career or progress into better employment. Our programmes are designed around real employer demand, with learners completing practical training, sector-specific qualifications and structured employability support before moving into interviews and job opportunities. We are now looking for a proactive and commercially minded Recruitment Consultant to help learners secure interviews, job offers and sustainable employment after completing their training. Role Overview This is a recruitment and learner progression role with a clear purpose: helping adults move into real jobs. You will work with learners who have completed Skills Bootcamps, mainly across construction, retrofit and green skills, and support them into suitable vacancies with local and regional employers. The role combines recruitment, employer engagement, candidate management, job brokerage and employability support. You will speak to employers, source suitable vacancies, prepare learners for interviews, arrange job interviews, track outcomes and collect the evidence required for funded training contracts. This is not a cold-call recruitment desk with unrealistic sales targets. However, you must be confident building new employer links, following up consistently and working towards learner progression targets. Key Responsibilities You will be responsible for: supporting learners into employment after completing Skills Bootcamps and funded training programmes building relationships with employers across construction, retrofit, green skills and related sectors sourcing suitable vacancies for learners who may be new to the industry matching learners to appropriate job opportunities based on their skills, location, experience and career goals arranging interviews, site meetings and employer introductions helping learners prepare CVs, job applications and interview responses providing practical employment advice, including workplace expectations, communication, attendance and interview conduct maintaining regular contact with learners by phone, email, text and other agreed communication routes following up with employers after interviews to confirm feedback, offers, job starts or next steps collecting and recording progression evidence accurately, including interview confirmations, job offers and employment outcomes updating internal trackers, and learner records in a timely and accurate manner working closely with tutors, enrolment staff, compliance staff and management to identify learners who need additional support attending employer events, job fairs, recruitment sessions and training locations where required contributing to weekly progression meetings and reporting on learner outcomes, risks and employer activity What We Are Looking For We are looking for someone who is confident, organised and persistent. The ideal candidate will have experience in one or more of the following areas: recruitment consultancy construction recruitment employer engagement learner progression job brokerage employability support training provider recruitment Experience in construction recruitment would be a strong advantage, as many of our learners progress into roles such as: Labourer Retrofit Installer Loft Insulation Installer Cavity Wall Insulation Operative Groundworks Operative Trainee Retrofit Assessor Construction Site Operative Employer-based trainee roles You do not need to be a construction expert, but you must be willing to understand the roles, speak confidently with employers and support learners who may be new to site-based work. Essential Skills and Experience The successful candidate must be able to demonstrate: experience speaking with employers, clients or hiring managers confidence making outbound calls and following up consistently strong candidate or learner management skills ability to support people with CVs, applications and interview preparation good organisational skills and attention to detail ability to manage a caseload and prioritise follow-up activity accurate record keeping and basic reporting skills confidence working towards targets and deadlines strong communication skills by phone, email and face-to-face a practical, professional and resilient approach Desirable Experience The following would be beneficial but not essential: experience in construction, retrofit, trades or industrial recruitment experience working with unemployed adults or career changers knowledge of Skills Bootcamps, funded training or adult education experience collecting outcome evidence for funded programmes experience using, learner management systems or recruitment databases existing employer contacts in construction, housing, retrofit, facilities management, logistics or related sectors What Makes This Role Different This role is suited to someone who enjoys recruitment but wants a role with more purpose. You will still be speaking to employers, matching candidates to vacancies and working to targets, but the focus is on helping learners move into sustainable employment after training. You will see the full journey: from a learner completing their course, to preparing for interview, meeting an employer and securing work. This role would suit: a recruitment consultant who wants a more meaningful role a construction recruiter who wants to move into training and employability an employability adviser who is commercially minded a job coach or progression officer who is confident with employers someone with strong people skills who can combine support with results Performance Expectations You will be expected to: maintain regular contact with assigned learners secure suitable employer interviews and job opportunities support learners to attend interviews and remain engaged record all employer and learner activity accurately collect compliant evidence of interviews, offers and job starts contribute to learner progression targets across funded contracts escalate learners at risk of disengagement provide clear weekly updates to management on performance, risks and next steps Why Join Quack Recruitment & Training? You will be joining a growing provider with active delivery across construction, retrofit and green skills. We are expanding our learner progression and employer engagement function and are looking for someone who can make a direct impact. This is a practical, hands-on role where your work will directly help learners into employment and support employers to access trained, motivated candidates. We offer: a supportive internal team across enrolment, tutoring, compliance and management a role with clear purpose and measurable impact performance bonus opportunities linked to learner outcomes and compliant evidence How to Apply Please apply with your CV and a short covering note explaining your experience in recruitment, employer engagement, learner progression or employability support. We are particularly interested in hearing from candidates with experience in construction recruitment, training provider progression, welfare-to-work, careers support or employer-facing recruitment roles.
Jun 09, 2026
Full time
About Us Quack Recruitment & Training Ltd is a growing training provider delivering government-funded Skills Bootcamps and employment-focused training programmes across construction, retrofit, green skills and employability. We work with adult learners who are looking to move into work, change career or progress into better employment. Our programmes are designed around real employer demand, with learners completing practical training, sector-specific qualifications and structured employability support before moving into interviews and job opportunities. We are now looking for a proactive and commercially minded Recruitment Consultant to help learners secure interviews, job offers and sustainable employment after completing their training. Role Overview This is a recruitment and learner progression role with a clear purpose: helping adults move into real jobs. You will work with learners who have completed Skills Bootcamps, mainly across construction, retrofit and green skills, and support them into suitable vacancies with local and regional employers. The role combines recruitment, employer engagement, candidate management, job brokerage and employability support. You will speak to employers, source suitable vacancies, prepare learners for interviews, arrange job interviews, track outcomes and collect the evidence required for funded training contracts. This is not a cold-call recruitment desk with unrealistic sales targets. However, you must be confident building new employer links, following up consistently and working towards learner progression targets. Key Responsibilities You will be responsible for: supporting learners into employment after completing Skills Bootcamps and funded training programmes building relationships with employers across construction, retrofit, green skills and related sectors sourcing suitable vacancies for learners who may be new to the industry matching learners to appropriate job opportunities based on their skills, location, experience and career goals arranging interviews, site meetings and employer introductions helping learners prepare CVs, job applications and interview responses providing practical employment advice, including workplace expectations, communication, attendance and interview conduct maintaining regular contact with learners by phone, email, text and other agreed communication routes following up with employers after interviews to confirm feedback, offers, job starts or next steps collecting and recording progression evidence accurately, including interview confirmations, job offers and employment outcomes updating internal trackers, and learner records in a timely and accurate manner working closely with tutors, enrolment staff, compliance staff and management to identify learners who need additional support attending employer events, job fairs, recruitment sessions and training locations where required contributing to weekly progression meetings and reporting on learner outcomes, risks and employer activity What We Are Looking For We are looking for someone who is confident, organised and persistent. The ideal candidate will have experience in one or more of the following areas: recruitment consultancy construction recruitment employer engagement learner progression job brokerage employability support training provider recruitment Experience in construction recruitment would be a strong advantage, as many of our learners progress into roles such as: Labourer Retrofit Installer Loft Insulation Installer Cavity Wall Insulation Operative Groundworks Operative Trainee Retrofit Assessor Construction Site Operative Employer-based trainee roles You do not need to be a construction expert, but you must be willing to understand the roles, speak confidently with employers and support learners who may be new to site-based work. Essential Skills and Experience The successful candidate must be able to demonstrate: experience speaking with employers, clients or hiring managers confidence making outbound calls and following up consistently strong candidate or learner management skills ability to support people with CVs, applications and interview preparation good organisational skills and attention to detail ability to manage a caseload and prioritise follow-up activity accurate record keeping and basic reporting skills confidence working towards targets and deadlines strong communication skills by phone, email and face-to-face a practical, professional and resilient approach Desirable Experience The following would be beneficial but not essential: experience in construction, retrofit, trades or industrial recruitment experience working with unemployed adults or career changers knowledge of Skills Bootcamps, funded training or adult education experience collecting outcome evidence for funded programmes experience using, learner management systems or recruitment databases existing employer contacts in construction, housing, retrofit, facilities management, logistics or related sectors What Makes This Role Different This role is suited to someone who enjoys recruitment but wants a role with more purpose. You will still be speaking to employers, matching candidates to vacancies and working to targets, but the focus is on helping learners move into sustainable employment after training. You will see the full journey: from a learner completing their course, to preparing for interview, meeting an employer and securing work. This role would suit: a recruitment consultant who wants a more meaningful role a construction recruiter who wants to move into training and employability an employability adviser who is commercially minded a job coach or progression officer who is confident with employers someone with strong people skills who can combine support with results Performance Expectations You will be expected to: maintain regular contact with assigned learners secure suitable employer interviews and job opportunities support learners to attend interviews and remain engaged record all employer and learner activity accurately collect compliant evidence of interviews, offers and job starts contribute to learner progression targets across funded contracts escalate learners at risk of disengagement provide clear weekly updates to management on performance, risks and next steps Why Join Quack Recruitment & Training? You will be joining a growing provider with active delivery across construction, retrofit and green skills. We are expanding our learner progression and employer engagement function and are looking for someone who can make a direct impact. This is a practical, hands-on role where your work will directly help learners into employment and support employers to access trained, motivated candidates. We offer: a supportive internal team across enrolment, tutoring, compliance and management a role with clear purpose and measurable impact performance bonus opportunities linked to learner outcomes and compliant evidence How to Apply Please apply with your CV and a short covering note explaining your experience in recruitment, employer engagement, learner progression or employability support. We are particularly interested in hearing from candidates with experience in construction recruitment, training provider progression, welfare-to-work, careers support or employer-facing recruitment roles.
Skilled Careers
Site Manager
Skilled Careers Saffron Walden, Essex
Site Manager Location: Saffron Walden, Essex Salary: £72,000 + Benefits Package Contract: Full Time, Permanent About Us Our client is a regional development business delivering high-quality residential projects that create lasting value for communities. Our developments combine heritage preservation with modern, sustainable construction, transforming sites into places where people want to live, work and thrive. We are seeking an experienced and driven Site Manager to lead the delivery of a landmark development comprising the refurbishment of a Grade II listed building alongside the construction of 75 high-quality new-build homes. The Role Reporting to the Contracts Manager, you will take day-to-day responsibility for the safe, efficient and high-quality delivery of this prestigious mixed-use development. The project presents a unique opportunity to manage both heritage restoration works and a substantial residential housing scheme, requiring strong leadership, technical expertise and exceptional organisational skills. You will coordinate subcontractors, suppliers and site teams to ensure the project is delivered on programme, within budget and to the highest standards of quality and safety. Key Responsibilities Manage all site operations from commencement through to completion. Lead the refurbishment and restoration of a listed building, ensuring compliance with conservation requirements and approved methodologies. Oversee the construction of 75 new-build residential units. Ensure all works are carried out safely and in accordance with company policies and statutory regulations. Coordinate subcontractors, trades and suppliers to maintain programme objectives. Monitor quality standards and ensure compliance with specifications and building regulations. Conduct site inspections, audits and toolbox talks. Maintain accurate site records, progress reports and programme updates. Liaise effectively with clients, consultants, local authorities, conservation officers and other stakeholders. Identify and proactively manage project risks and construction challenges. Support project delivery to achieve programme, quality and commercial targets. About You The successful candidate will have a proven track record in managing complex residential and refurbishment projects and will be confident leading multi-disciplinary teams in a live construction environment. Essential Requirements Significant experience as a Site Manager within the construction industry. Proven experience delivering residential housing developments. Experience managing refurbishment projects, ideally involving listed or heritage buildings. Strong understanding of construction sequencing, quality control and health & safety management. Excellent leadership, communication and organisational skills. Ability to read and interpret construction drawings and specifications. SMSTS qualification. CSCS Managers Card. First Aid at Work qualification. Full UK Driving Licence. Desirable Experience working on regeneration or mixed-use developments. Knowledge of heritage and conservation construction techniques. Temporary Works Coordinator qualification. NVQ Level 6 or equivalent in Construction Site Management. What They Offer Competitive salary and benefits package. Opportunity to lead a high-profile regeneration project. Career development within a growing regional development business. Supportive and collaborative working environment. Pension scheme. Annual leave entitlement plus bank holidays. Professional development and training opportunities. Apply Now If you are an experienced Site Manager looking to lead a challenging and rewarding project that combines heritage restoration with modern residential development, we would like to hear from you. Please submit your CV and covering letter outlining your relevant experience and suitability for the role.
Jun 09, 2026
Full time
Site Manager Location: Saffron Walden, Essex Salary: £72,000 + Benefits Package Contract: Full Time, Permanent About Us Our client is a regional development business delivering high-quality residential projects that create lasting value for communities. Our developments combine heritage preservation with modern, sustainable construction, transforming sites into places where people want to live, work and thrive. We are seeking an experienced and driven Site Manager to lead the delivery of a landmark development comprising the refurbishment of a Grade II listed building alongside the construction of 75 high-quality new-build homes. The Role Reporting to the Contracts Manager, you will take day-to-day responsibility for the safe, efficient and high-quality delivery of this prestigious mixed-use development. The project presents a unique opportunity to manage both heritage restoration works and a substantial residential housing scheme, requiring strong leadership, technical expertise and exceptional organisational skills. You will coordinate subcontractors, suppliers and site teams to ensure the project is delivered on programme, within budget and to the highest standards of quality and safety. Key Responsibilities Manage all site operations from commencement through to completion. Lead the refurbishment and restoration of a listed building, ensuring compliance with conservation requirements and approved methodologies. Oversee the construction of 75 new-build residential units. Ensure all works are carried out safely and in accordance with company policies and statutory regulations. Coordinate subcontractors, trades and suppliers to maintain programme objectives. Monitor quality standards and ensure compliance with specifications and building regulations. Conduct site inspections, audits and toolbox talks. Maintain accurate site records, progress reports and programme updates. Liaise effectively with clients, consultants, local authorities, conservation officers and other stakeholders. Identify and proactively manage project risks and construction challenges. Support project delivery to achieve programme, quality and commercial targets. About You The successful candidate will have a proven track record in managing complex residential and refurbishment projects and will be confident leading multi-disciplinary teams in a live construction environment. Essential Requirements Significant experience as a Site Manager within the construction industry. Proven experience delivering residential housing developments. Experience managing refurbishment projects, ideally involving listed or heritage buildings. Strong understanding of construction sequencing, quality control and health & safety management. Excellent leadership, communication and organisational skills. Ability to read and interpret construction drawings and specifications. SMSTS qualification. CSCS Managers Card. First Aid at Work qualification. Full UK Driving Licence. Desirable Experience working on regeneration or mixed-use developments. Knowledge of heritage and conservation construction techniques. Temporary Works Coordinator qualification. NVQ Level 6 or equivalent in Construction Site Management. What They Offer Competitive salary and benefits package. Opportunity to lead a high-profile regeneration project. Career development within a growing regional development business. Supportive and collaborative working environment. Pension scheme. Annual leave entitlement plus bank holidays. Professional development and training opportunities. Apply Now If you are an experienced Site Manager looking to lead a challenging and rewarding project that combines heritage restoration with modern residential development, we would like to hear from you. Please submit your CV and covering letter outlining your relevant experience and suitability for the role.
Halton Housing
Legal Support Officer (Housing)
Halton Housing Widnes, Cheshire
Legal Support Officer (Housing) Widnes (Hybrid Working with Travel) £38,660 per annum Permanent, Full Time 37 hours per week (Monday Friday) Here at Halton Housing, we are looking for a confident, knowledgeable housing professional to join us as an experienced and proactive Legal Support Officer. The successful candidate will work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. The role will require flexibility to meet the demands of the service, including attending court, supporting eviction processes, serving notices, and ensuring that all legal requirements and support are provided on a day-to-day basis. Due to the nature of the role, you will be required to attend court and travel where necessary to lead cases and take full ownership. What You ll Do: Attend evictions and support the lawful enforcement of tenancy possession orders Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You ll Need: Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts A strong housing background. The ability to present clear, well-reasoned arguments and confidently represent cases A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management Strong analytical skills, with the ability to interpret data, identify trends and make recommendations Experience producing clear and concise reports for senior stakeholders The ability to evaluate options, use sound judgement and take the most appropriate course of action A proactive, resilient approach with a focus on delivering successful outcomes A CIH Level 3 is required or working towards one. A full UK driving licence and access to a vehicle. What You ll Get: 30-day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Closing date: 14th June 2026 Interview date(s): Monday 22nd June (afternoon only) and Tuesday 23rd June (all day)
Jun 09, 2026
Full time
Legal Support Officer (Housing) Widnes (Hybrid Working with Travel) £38,660 per annum Permanent, Full Time 37 hours per week (Monday Friday) Here at Halton Housing, we are looking for a confident, knowledgeable housing professional to join us as an experienced and proactive Legal Support Officer. The successful candidate will work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. The role will require flexibility to meet the demands of the service, including attending court, supporting eviction processes, serving notices, and ensuring that all legal requirements and support are provided on a day-to-day basis. Due to the nature of the role, you will be required to attend court and travel where necessary to lead cases and take full ownership. What You ll Do: Attend evictions and support the lawful enforcement of tenancy possession orders Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You ll Need: Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts A strong housing background. The ability to present clear, well-reasoned arguments and confidently represent cases A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management Strong analytical skills, with the ability to interpret data, identify trends and make recommendations Experience producing clear and concise reports for senior stakeholders The ability to evaluate options, use sound judgement and take the most appropriate course of action A proactive, resilient approach with a focus on delivering successful outcomes A CIH Level 3 is required or working towards one. A full UK driving licence and access to a vehicle. What You ll Get: 30-day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Closing date: 14th June 2026 Interview date(s): Monday 22nd June (afternoon only) and Tuesday 23rd June (all day)
carrington west
Housing Officer
carrington west
We are currently looking for an experienced Housing Officer to join a busy Housing Management service. The Housing Officer role will focus on tenancy management, estate management and resolving tenancy-related issues across a residential housing portfolio. The successful candidate will act as the main point of contact for tenants and leaseholders, managing a varied caseload covering ASB, tenancy breaches, estate inspections and tenancy sustainment. The Housing Officer position requires the successful candidate to be office-based full-time during the initial training and induction period, before moving to a hybrid arrangement of 2-3 days per week in the office. It would suit someone with previous local authority or housing association experience who can hit the ground running. The Role - Managing a patch of tenancies and delivering a comprehensive housing management service. - Acting as the main point of contact for tenants and leaseholders. - Investigating and resolving anti-social behaviour, harassment, neighbour disputes and tenancy breaches. - Managing succession, assignment and unauthorised occupation cases. - Carrying out estate inspections and identifying health and safety, environmental and estate management issues. - Working with internal departments and external agencies to resolve tenancy and estate-related matters. - Conducting tenancy sign-ups and supporting new tenants to sustain their tenancies. - Managing transfer and mutual exchange applications. - Responding to resident enquiries and progressing cases in line with service standards. Key Requirements - Previous experience working as a Housing Officer, Tenancy Officer or Housing Management Officer. - Experience managing anti-social behaviour and tenancy breach cases. - Knowledge of housing management and landlord and tenant legislation. - Knowledge of legislation and tools used to address anti-social behaviour. - Experience carrying out estate inspections and tenancy management casework. - Experience managing succession, assignment and unauthorised occupation cases. - Experience working within a local authority, housing association or registered provider. - Full UK Driving Licence and access to a vehicle What You Need to Do Now If you are interested in this Housing Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Tenancy Officers and Housing Management Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 09, 2026
Contractor
We are currently looking for an experienced Housing Officer to join a busy Housing Management service. The Housing Officer role will focus on tenancy management, estate management and resolving tenancy-related issues across a residential housing portfolio. The successful candidate will act as the main point of contact for tenants and leaseholders, managing a varied caseload covering ASB, tenancy breaches, estate inspections and tenancy sustainment. The Housing Officer position requires the successful candidate to be office-based full-time during the initial training and induction period, before moving to a hybrid arrangement of 2-3 days per week in the office. It would suit someone with previous local authority or housing association experience who can hit the ground running. The Role - Managing a patch of tenancies and delivering a comprehensive housing management service. - Acting as the main point of contact for tenants and leaseholders. - Investigating and resolving anti-social behaviour, harassment, neighbour disputes and tenancy breaches. - Managing succession, assignment and unauthorised occupation cases. - Carrying out estate inspections and identifying health and safety, environmental and estate management issues. - Working with internal departments and external agencies to resolve tenancy and estate-related matters. - Conducting tenancy sign-ups and supporting new tenants to sustain their tenancies. - Managing transfer and mutual exchange applications. - Responding to resident enquiries and progressing cases in line with service standards. Key Requirements - Previous experience working as a Housing Officer, Tenancy Officer or Housing Management Officer. - Experience managing anti-social behaviour and tenancy breach cases. - Knowledge of housing management and landlord and tenant legislation. - Knowledge of legislation and tools used to address anti-social behaviour. - Experience carrying out estate inspections and tenancy management casework. - Experience managing succession, assignment and unauthorised occupation cases. - Experience working within a local authority, housing association or registered provider. - Full UK Driving Licence and access to a vehicle What You Need to Do Now If you are interested in this Housing Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Tenancy Officers and Housing Management Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

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