SOC Analyst Leeds (Hybrid) £50,000 - £58,000 Package 24/7 Shift Pattern Permanent 25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Critical Illness Cover - Birthday off - Vendor Training and Accreditations SOC Analyst Join a Growing Cyber Security Operations Team An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market. Benefits 25 days annual leave (rising with service) Birthday day off Hybrid working model Home-based night shifts Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment This is an excellent opportunity for a SOC Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation.
Jun 11, 2026
Full time
SOC Analyst Leeds (Hybrid) £50,000 - £58,000 Package 24/7 Shift Pattern Permanent 25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Critical Illness Cover - Birthday off - Vendor Training and Accreditations SOC Analyst Join a Growing Cyber Security Operations Team An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market. Benefits 25 days annual leave (rising with service) Birthday day off Hybrid working model Home-based night shifts Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment This is an excellent opportunity for a SOC Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation.
Location: London, hybrid Duration: 4 months + possible extension Rate: 400 per day, Inside IR35 Sector: London Market Insurance / Wealth & Life Domains Your New Role The BI & Quality Lead is the primary link between technical delivery and business value within the Wealth and Life domains. You are responsible for ensuring that the transition from legacy reporting (Business Objects, SSRS, Qlik) to the Hydra Power BI layer preserves institutional memory and meets the specific regulatory and operational needs of a mature insurance and investment estate. Your Responsibilities Domain-Led Engagement: Lead targeted value discovery workshops across key domains including Wealth/Investments, Life/Actuarial, and Finance to capture decision-critical KPIs. Stakeholder Validation: Manage the Business Validation Gate process, ensuring no report or data mart is retired without explicit confirmation from Domain Data Sponsors. User Utility Discovery: Deploy and analyze targeted user surveys to identify "Shadow Analytics" and manual workarounds currently used by the 1,500+ users across the estate. Value Index Matrix: Build and maintain the Business Value Rationalisation Matrix, scoring legacy assets based on their impact on regulatory submissions, solvency reporting, and daily investment performance. Parity & Quality Assurance: Define and execute the "Parity Testing" strategy to ensure the new Hydra dashboards match legacy Oracle EDW outputs with 0% variance for critical financial metrics. Pilot Delivery: Oversee the reporting phase of the "Thin Slice" Pilot, delivering production-ready Power BI dashboards that demonstrate the self-service capabilities of the target architecture. Your Experience & Attributes Insurance/Wealth Experience: Deep understanding of data structures and reporting requirements specific to Life and Wealth products, including Actuarial model inputs and Solvency II dependencies. Legacy-to-Cloud Transition: Proven track record in migrating users from traditional BI platforms (Business Objects, Qlik) to Power BI environments. Business Analysis: Strong capability in "translating" complex technical data lineages into business-friendly value propositions. Quality Governance: Experience in defining data quality gates and reconciliation frameworks for parallel-running systems. Technology, Tools, & Certifications Visualization: Expert proficiency in Power BI (DAX, Power Query) and exposure to Microsoft Purview for automated lineage visibility. Data Interrogation: Strong SQL skills to perform cross-system validation between Oracle EDW and the Hydra Azure Landing Zone. Legacy Systems: Familiarity with the semantic layers and report structures of Business Objects (Universes), SSRS, and QlikView/QlikSense. Microsoft Certified: Power BI Data Analyst Associate (PL-300). Microsoft Certified: Azure Data Fundamentals (DP-900). Knowledge of DAMA Data Quality or Data Governance frameworks.
Jun 11, 2026
Contractor
Location: London, hybrid Duration: 4 months + possible extension Rate: 400 per day, Inside IR35 Sector: London Market Insurance / Wealth & Life Domains Your New Role The BI & Quality Lead is the primary link between technical delivery and business value within the Wealth and Life domains. You are responsible for ensuring that the transition from legacy reporting (Business Objects, SSRS, Qlik) to the Hydra Power BI layer preserves institutional memory and meets the specific regulatory and operational needs of a mature insurance and investment estate. Your Responsibilities Domain-Led Engagement: Lead targeted value discovery workshops across key domains including Wealth/Investments, Life/Actuarial, and Finance to capture decision-critical KPIs. Stakeholder Validation: Manage the Business Validation Gate process, ensuring no report or data mart is retired without explicit confirmation from Domain Data Sponsors. User Utility Discovery: Deploy and analyze targeted user surveys to identify "Shadow Analytics" and manual workarounds currently used by the 1,500+ users across the estate. Value Index Matrix: Build and maintain the Business Value Rationalisation Matrix, scoring legacy assets based on their impact on regulatory submissions, solvency reporting, and daily investment performance. Parity & Quality Assurance: Define and execute the "Parity Testing" strategy to ensure the new Hydra dashboards match legacy Oracle EDW outputs with 0% variance for critical financial metrics. Pilot Delivery: Oversee the reporting phase of the "Thin Slice" Pilot, delivering production-ready Power BI dashboards that demonstrate the self-service capabilities of the target architecture. Your Experience & Attributes Insurance/Wealth Experience: Deep understanding of data structures and reporting requirements specific to Life and Wealth products, including Actuarial model inputs and Solvency II dependencies. Legacy-to-Cloud Transition: Proven track record in migrating users from traditional BI platforms (Business Objects, Qlik) to Power BI environments. Business Analysis: Strong capability in "translating" complex technical data lineages into business-friendly value propositions. Quality Governance: Experience in defining data quality gates and reconciliation frameworks for parallel-running systems. Technology, Tools, & Certifications Visualization: Expert proficiency in Power BI (DAX, Power Query) and exposure to Microsoft Purview for automated lineage visibility. Data Interrogation: Strong SQL skills to perform cross-system validation between Oracle EDW and the Hydra Azure Landing Zone. Legacy Systems: Familiarity with the semantic layers and report structures of Business Objects (Universes), SSRS, and QlikView/QlikSense. Microsoft Certified: Power BI Data Analyst Associate (PL-300). Microsoft Certified: Azure Data Fundamentals (DP-900). Knowledge of DAMA Data Quality or Data Governance frameworks.
CBSbutler Holdings Limited trading as CBSbutler
City, Belfast
Mulesoft Developer + to 675 a day + Inside IR35 + Remote - Belfast Hybrid while onboarding + SC Clearance required You will join a global IT consultancy bringing digital transformation to a public sector organisation. Key Responsibilities Design and implement MuleSoft APIs and connectors to facilitate secure and efficient data integrations between Salesforce and other enterprise systems. Collaborate with business analysts, architects, Salesforce developers, and integration partners to gather requirements and deliver effective solutions. Troubleshoot, test, and enhance Salesforce and MuleSoft integrations to ensure high performance and reliability. Implement best practices for security, data management, and system performance. Conduct code reviews, document technical specifications, and provide technical guidance to team members. Stay updated with the latest Salesforce and MuleSoft features, tools, and industry trends to continually improve integration strategies. Skills & Experience Proven experience as a MuleSoft Developer with hands-on development in MuleSoft, Java, and Salesforce. Strong MuleSoft Anypoint Platform experience, including designing APIs, creating Mule flows, and managing MuleSoft runtime environments. Familiarity with REST/SOAP APIs, JSON, XML, and data transformation techniques. Experience with Salesforce integration patterns and best practices. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Experience of security and encryption best practices (OAuth2, JWT, API gateways, encryption standards).
Jun 11, 2026
Contractor
Mulesoft Developer + to 675 a day + Inside IR35 + Remote - Belfast Hybrid while onboarding + SC Clearance required You will join a global IT consultancy bringing digital transformation to a public sector organisation. Key Responsibilities Design and implement MuleSoft APIs and connectors to facilitate secure and efficient data integrations between Salesforce and other enterprise systems. Collaborate with business analysts, architects, Salesforce developers, and integration partners to gather requirements and deliver effective solutions. Troubleshoot, test, and enhance Salesforce and MuleSoft integrations to ensure high performance and reliability. Implement best practices for security, data management, and system performance. Conduct code reviews, document technical specifications, and provide technical guidance to team members. Stay updated with the latest Salesforce and MuleSoft features, tools, and industry trends to continually improve integration strategies. Skills & Experience Proven experience as a MuleSoft Developer with hands-on development in MuleSoft, Java, and Salesforce. Strong MuleSoft Anypoint Platform experience, including designing APIs, creating Mule flows, and managing MuleSoft runtime environments. Familiarity with REST/SOAP APIs, JSON, XML, and data transformation techniques. Experience with Salesforce integration patterns and best practices. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Experience of security and encryption best practices (OAuth2, JWT, API gateways, encryption standards).
2nd Line Support Engineer Billericay Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user accounts, permissions, onboarding, and offboarding Install, configure, and maintain end-user software, and applications - This includes Microsoft Applications such as Teams, Exchange, Sharepoint, and other business applications which are SQL based. Troubleshooting SQL based applications and API's. Policy and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with Windows operating systems Confident communicator across phone, email, and face-to-face Customer-focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance to step up and take on some light Server work, this is a great opportunity for an established 2nd Line Engineer who'd like to take on a little more. Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. See our website for more information on how we handle your data.
Jun 11, 2026
Full time
2nd Line Support Engineer Billericay Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user accounts, permissions, onboarding, and offboarding Install, configure, and maintain end-user software, and applications - This includes Microsoft Applications such as Teams, Exchange, Sharepoint, and other business applications which are SQL based. Troubleshooting SQL based applications and API's. Policy and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with Windows operating systems Confident communicator across phone, email, and face-to-face Customer-focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance to step up and take on some light Server work, this is a great opportunity for an established 2nd Line Engineer who'd like to take on a little more. Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. See our website for more information on how we handle your data.
Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jun 11, 2026
Full time
Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Group FP&A Analyst/ Manager Location: Huntingdon Area Salary: Circa 65,000 + Benefits Type: Permanent The Opportunity We are recruiting for a Group FP&A Analyst to join a market-leading, multi-site group based in the Huntingdon area. This is a critical role sitting at the center of the Group Finance function, perfect for a professional who thrives on "owning" the reporting process and providing clarity to complex data. This role isn't just about consolidation; it's about being the primary gatekeeper for group-wide information and the voice behind the numbers for senior leadership. The Role: Ownership, Detail, & Insight As the Group FP&A Analyst, you will be the engine room of the reporting cycle, ensuring that the group's financial narrative is accurate, timely, and insightful. Reporting Cycle Ownership: You will take full responsibility for coordinating the monthly, quarterly, and annual reporting cycles across all business units. Information Collection: You will own the end-to-end collection of financial data, acting as the central point of contact for various entities to ensure a "single version of the truth." Explaining the Numbers: Beyond the spreadsheets, you will provide high-quality commentary that explains variances, trends, and key performance drivers to the executive team. Uncompromising Accuracy: With a meticulous eye for detail, you will ensure that all group information is validated and error-free before it reaches the board. Process Evolution: You will lead the way in refining data collection methods and enhancing reporting tools to drive efficiency across the group. The Candidate We are looking for a Qualified Accountant (CIMA/ACCA/ACA) who is technically strong and enjoys the pace of a complex, multi-entity environment. Analytical Rigour: You have a natural "eye for detail" and a commitment to data integrity you spot the anomalies that others miss. Communication Skills: You possess the ability to translate complex financial data into plain English for stakeholders at all levels. Ownership Mentality: You are a self-starter who takes pride in managing your own timelines and delivering high-quality outputs under pressure. Systems & Excel: You are a power-user of Excel; experience with group consolidation software or BI tools is highly advantageous. Package & Benefits Salary: Circa 65,000 (Dependent on experience). Environment: A professional, fast-paced corporate culture. Work-Life Balance: Hybrid working arrangements available but must be able to attend site min 3 days per week
Jun 11, 2026
Full time
Group FP&A Analyst/ Manager Location: Huntingdon Area Salary: Circa 65,000 + Benefits Type: Permanent The Opportunity We are recruiting for a Group FP&A Analyst to join a market-leading, multi-site group based in the Huntingdon area. This is a critical role sitting at the center of the Group Finance function, perfect for a professional who thrives on "owning" the reporting process and providing clarity to complex data. This role isn't just about consolidation; it's about being the primary gatekeeper for group-wide information and the voice behind the numbers for senior leadership. The Role: Ownership, Detail, & Insight As the Group FP&A Analyst, you will be the engine room of the reporting cycle, ensuring that the group's financial narrative is accurate, timely, and insightful. Reporting Cycle Ownership: You will take full responsibility for coordinating the monthly, quarterly, and annual reporting cycles across all business units. Information Collection: You will own the end-to-end collection of financial data, acting as the central point of contact for various entities to ensure a "single version of the truth." Explaining the Numbers: Beyond the spreadsheets, you will provide high-quality commentary that explains variances, trends, and key performance drivers to the executive team. Uncompromising Accuracy: With a meticulous eye for detail, you will ensure that all group information is validated and error-free before it reaches the board. Process Evolution: You will lead the way in refining data collection methods and enhancing reporting tools to drive efficiency across the group. The Candidate We are looking for a Qualified Accountant (CIMA/ACCA/ACA) who is technically strong and enjoys the pace of a complex, multi-entity environment. Analytical Rigour: You have a natural "eye for detail" and a commitment to data integrity you spot the anomalies that others miss. Communication Skills: You possess the ability to translate complex financial data into plain English for stakeholders at all levels. Ownership Mentality: You are a self-starter who takes pride in managing your own timelines and delivering high-quality outputs under pressure. Systems & Excel: You are a power-user of Excel; experience with group consolidation software or BI tools is highly advantageous. Package & Benefits Salary: Circa 65,000 (Dependent on experience). Environment: A professional, fast-paced corporate culture. Work-Life Balance: Hybrid working arrangements available but must be able to attend site min 3 days per week
Greenfield I T Recruitment
Caerphilly, Mid Glamorgan
IT Service Desk Analyst Full Time Permanent Up to £35,000 per annum We are currently recruiting for an IT Service Desk Analyst on behalf of a growing organisation looking to strengthen its internal IT support team. This is an excellent opportunity for someone with previous helpdesk or IT support experience who enjoys delivering first-class customer service and resolving technical issues in a fast-paced environment. The Role As the first point of contact for IT-related issues, you will provide first-line support across hardware, software, Microsoft 365, and basic networking. You'll be responsible for logging and managing incidents, supporting users across the business, and assisting with onboarding, device setup, and account administration. Key Responsibilities Provide first-line IT support via phone, email, and ticketing systems. Troubleshoot hardware, software, and connectivity issues. Support Microsoft 365 applications including Outlook and Teams. Configure laptops, desktops, printers, and mobile devices. Assist with user onboarding/offboarding and access management. Support IT security processes including MFA, patching, and antivirus. Requirements Previous experience in an IT support/helpdesk environment. Strong knowledge of Windows OS and Microsoft 365. Basic networking and hardware troubleshooting skills. Excellent communication and customer service abilities. For further information on this role please contact Paige Bevan on or email
Jun 11, 2026
Full time
IT Service Desk Analyst Full Time Permanent Up to £35,000 per annum We are currently recruiting for an IT Service Desk Analyst on behalf of a growing organisation looking to strengthen its internal IT support team. This is an excellent opportunity for someone with previous helpdesk or IT support experience who enjoys delivering first-class customer service and resolving technical issues in a fast-paced environment. The Role As the first point of contact for IT-related issues, you will provide first-line support across hardware, software, Microsoft 365, and basic networking. You'll be responsible for logging and managing incidents, supporting users across the business, and assisting with onboarding, device setup, and account administration. Key Responsibilities Provide first-line IT support via phone, email, and ticketing systems. Troubleshoot hardware, software, and connectivity issues. Support Microsoft 365 applications including Outlook and Teams. Configure laptops, desktops, printers, and mobile devices. Assist with user onboarding/offboarding and access management. Support IT security processes including MFA, patching, and antivirus. Requirements Previous experience in an IT support/helpdesk environment. Strong knowledge of Windows OS and Microsoft 365. Basic networking and hardware troubleshooting skills. Excellent communication and customer service abilities. For further information on this role please contact Paige Bevan on or email
On behalf of our client, we are seeking to recruit a Microsoft Dynamics 365 Developer on an initial 6 -month contract. As the Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Role: Microsoft Dynamics 365 Developer Pay: 38.25 per hour Via Umbrella Location: Farnborough Contract: Monday - Friday 37 hours per week, 6months IR35 Status: Inside Security Clearance : BPSS Responsibilities Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X , C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business requirements into technical specifications. Develop and maintain integrations between D365 and other enterprise systems using APIs and middleware. Participate in system upgrades, patches, and performance tuning. Ensure code quality through unit testing, code reviews, and adherence to best practices. Provide technical support and troubleshooting for D365 applications. Maintain documentation for customizations, configurations, and development processes. Essential Skills: Bachelor's degree in computer science, Information Systems, or related field. Or equivalent demonstrable experience. Microsoft Certified: Dynamics 365 Developer Associate or equivalent. Proven experience in D365 development (F&O, Supply chain management, or both). Proficiency in .NET, JavaScript, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI and integration). Familiarity with Azure DevOps, Lifecycle Services (LCS), and CI/CD pipelines. Strong understanding of D365 data structures, workflows, and security models. Excellent problem-solving and communication skills. Desirable Skills Experience with Azure Functions, Logic Apps, and Dataverse. Knowledge of Agile/Scrum methodologies. Experience with third-party integration tools e.g: PLM tools, ETQ, Arena. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Jun 10, 2026
Contractor
On behalf of our client, we are seeking to recruit a Microsoft Dynamics 365 Developer on an initial 6 -month contract. As the Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Role: Microsoft Dynamics 365 Developer Pay: 38.25 per hour Via Umbrella Location: Farnborough Contract: Monday - Friday 37 hours per week, 6months IR35 Status: Inside Security Clearance : BPSS Responsibilities Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X , C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business requirements into technical specifications. Develop and maintain integrations between D365 and other enterprise systems using APIs and middleware. Participate in system upgrades, patches, and performance tuning. Ensure code quality through unit testing, code reviews, and adherence to best practices. Provide technical support and troubleshooting for D365 applications. Maintain documentation for customizations, configurations, and development processes. Essential Skills: Bachelor's degree in computer science, Information Systems, or related field. Or equivalent demonstrable experience. Microsoft Certified: Dynamics 365 Developer Associate or equivalent. Proven experience in D365 development (F&O, Supply chain management, or both). Proficiency in .NET, JavaScript, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI and integration). Familiarity with Azure DevOps, Lifecycle Services (LCS), and CI/CD pipelines. Strong understanding of D365 data structures, workflows, and security models. Excellent problem-solving and communication skills. Desirable Skills Experience with Azure Functions, Logic Apps, and Dataverse. Knowledge of Agile/Scrum methodologies. Experience with third-party integration tools e.g: PLM tools, ETQ, Arena. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Business Systems Developer Location: Milton Keynes Salary: DOE Benefits Type: Permanent We re working with a well-established and growing engineering organisation that is embarking on a major digital transformation journey. As part of this, they are looking to appoint a Business Systems Developer to play a key role in modernising systems, improving data visibility, and driving operational efficiency across the business. The Opportunity This is a high-impact, hands-on role where you ll be at the centre of transforming how the business operates - moving away from manual processes, spreadsheets, and disconnected systems towards a fully integrated, automated, and data-driven environment. You ll work closely with stakeholders across the organisation to design and build solutions that improve workflows, unlock data insights, and enhance overall business performance. This opportunity is ideal for someone who enjoys solving complex problems, building smart solutions, and making a tangible difference. Key Responsibilities - Business Systems Developer Lead digital transformation initiatives across multiple areas of the business Replace manual processes with automated workflows and digital data capture systems Integrate systems and data sources using APIs and modern tools Design and build KPI dashboards and reporting tools Analyse and map existing business processes, identifying gaps and areas for improvement Develop and implement workflow automations to improve efficiency and productivity Rebuild and optimise SharePoint environments, integrating with document management systems Create knowledge hubs, training platforms, and issue tracking systems Ensure data integrity and improve reporting accuracy across the business Produce technical documentation and support end-user adoption About You - Business Systems Developer Experience in a similar role such as Systems Analyst, BI Developer, Data Analyst, or Technical Business Analyst Strong understanding of business processes, workflows, and process mapping Experience working with multiple systems, integrations, and automation tools Ability to translate business requirements into effective technical solutions Strong analytical and problem-solving capability Excellent communication skills, with the ability to work across technical and non-technical teams Desirable Experience SharePoint development and administration Document management systems such as M-Files Data integration using APIs Use of AI tools for automation, reporting, or data processing Experience within engineering, manufacturing, or SME environments Exposure to ERP or business management systems Requirements Degree in Computer Science, IT, Data Analytics, MIS or similar (or equivalent practical experience) Alternatively, strong relevant experience delivering similar digital and systems solutions What s on Offer A career-defining role with real ownership and influence The chance to lead meaningful digital transformation projects A collaborative, forward-thinking environment Exposure to a broad range of technologies, systems, and business challenges Strong opportunities for progression and development Apply Now If you re looking to step into a role where you can genuinely shape how a business uses technology and data to perform at its best, we d love to hear from you. Apply now or reach out to Ellie at Orion Electrotech Please note that due to security requirements, applicants must meet the criteria for UK-restricted work, which may include nationality and residency requirements. INDKA
Jun 10, 2026
Full time
Business Systems Developer Location: Milton Keynes Salary: DOE Benefits Type: Permanent We re working with a well-established and growing engineering organisation that is embarking on a major digital transformation journey. As part of this, they are looking to appoint a Business Systems Developer to play a key role in modernising systems, improving data visibility, and driving operational efficiency across the business. The Opportunity This is a high-impact, hands-on role where you ll be at the centre of transforming how the business operates - moving away from manual processes, spreadsheets, and disconnected systems towards a fully integrated, automated, and data-driven environment. You ll work closely with stakeholders across the organisation to design and build solutions that improve workflows, unlock data insights, and enhance overall business performance. This opportunity is ideal for someone who enjoys solving complex problems, building smart solutions, and making a tangible difference. Key Responsibilities - Business Systems Developer Lead digital transformation initiatives across multiple areas of the business Replace manual processes with automated workflows and digital data capture systems Integrate systems and data sources using APIs and modern tools Design and build KPI dashboards and reporting tools Analyse and map existing business processes, identifying gaps and areas for improvement Develop and implement workflow automations to improve efficiency and productivity Rebuild and optimise SharePoint environments, integrating with document management systems Create knowledge hubs, training platforms, and issue tracking systems Ensure data integrity and improve reporting accuracy across the business Produce technical documentation and support end-user adoption About You - Business Systems Developer Experience in a similar role such as Systems Analyst, BI Developer, Data Analyst, or Technical Business Analyst Strong understanding of business processes, workflows, and process mapping Experience working with multiple systems, integrations, and automation tools Ability to translate business requirements into effective technical solutions Strong analytical and problem-solving capability Excellent communication skills, with the ability to work across technical and non-technical teams Desirable Experience SharePoint development and administration Document management systems such as M-Files Data integration using APIs Use of AI tools for automation, reporting, or data processing Experience within engineering, manufacturing, or SME environments Exposure to ERP or business management systems Requirements Degree in Computer Science, IT, Data Analytics, MIS or similar (or equivalent practical experience) Alternatively, strong relevant experience delivering similar digital and systems solutions What s on Offer A career-defining role with real ownership and influence The chance to lead meaningful digital transformation projects A collaborative, forward-thinking environment Exposure to a broad range of technologies, systems, and business challenges Strong opportunities for progression and development Apply Now If you re looking to step into a role where you can genuinely shape how a business uses technology and data to perform at its best, we d love to hear from you. Apply now or reach out to Ellie at Orion Electrotech Please note that due to security requirements, applicants must meet the criteria for UK-restricted work, which may include nationality and residency requirements. INDKA
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Jun 10, 2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Jun 10, 2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Mainframe Automation & Batch Scheduling Analyst 18-24 months FTC Hybrid (Bradford, West Yorkshire, 2 days onsite in Bradford per week) Exalto Consulting is working with a well established UK retail business to appoint an experienced Automation & Batch Scheduling Analyst . This organisation operates large scale, business critical systems where reliable processing and system stability are essential to day to day operations. This is a hands on technical role focused on maintaining and improving the automation and batch environments that sit at the heart of core services. You will join a team responsible for ensuring systems run efficiently, consistently, and with minimal disruption. You will take ownership of automation, workload scheduling, and batch processing activities within a mainframe environment. A key part of the role is the use of IBM Workload Scheduler (IWS) to design, manage and optimise complex batch workflows. This includes developing scripts, managing job schedules, and resolving issues to maintain smooth and reliable operations. Your work will ensure critical processes run on time, data is handled accurately, and operational risks are minimised. Essential experience Strong hands on experience with IBM Workload Scheduler (IWS) is essential Strong experience with REXX scripting and automation Proficiency in CLIST programming Solid experience managing enterprise batch scheduling environments (such as IWS, TWS or OPC) In depth knowledge of JCL and batch processing Familiarity with z OS, TSO ISPF, and core mainframe utilities Proven experience diagnosing and resolving batch and scheduling issues If you are looking for a role where your expertise in IWS and mainframe automation directly supports core operations, and where your work has clear and measurable impact, we would be pleased to hear from you.
Jun 10, 2026
Full time
Mainframe Automation & Batch Scheduling Analyst 18-24 months FTC Hybrid (Bradford, West Yorkshire, 2 days onsite in Bradford per week) Exalto Consulting is working with a well established UK retail business to appoint an experienced Automation & Batch Scheduling Analyst . This organisation operates large scale, business critical systems where reliable processing and system stability are essential to day to day operations. This is a hands on technical role focused on maintaining and improving the automation and batch environments that sit at the heart of core services. You will join a team responsible for ensuring systems run efficiently, consistently, and with minimal disruption. You will take ownership of automation, workload scheduling, and batch processing activities within a mainframe environment. A key part of the role is the use of IBM Workload Scheduler (IWS) to design, manage and optimise complex batch workflows. This includes developing scripts, managing job schedules, and resolving issues to maintain smooth and reliable operations. Your work will ensure critical processes run on time, data is handled accurately, and operational risks are minimised. Essential experience Strong hands on experience with IBM Workload Scheduler (IWS) is essential Strong experience with REXX scripting and automation Proficiency in CLIST programming Solid experience managing enterprise batch scheduling environments (such as IWS, TWS or OPC) In depth knowledge of JCL and batch processing Familiarity with z OS, TSO ISPF, and core mainframe utilities Proven experience diagnosing and resolving batch and scheduling issues If you are looking for a role where your expertise in IWS and mainframe automation directly supports core operations, and where your work has clear and measurable impact, we would be pleased to hear from you.
Business Systems Support Analyst Newbury, Berkshire 35,000 - 45,000 + profit share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 10, 2026
Full time
Business Systems Support Analyst Newbury, Berkshire 35,000 - 45,000 + profit share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Portfolio HR & Reward are supporting an innovative leader in public sector, that are currently seeking a HR Systems Analyst to join them on a Temp to Perm basis. This role will be based in East London, and offers hybrid working for 1 day each week. The successful candidate will receive an hourly rate between 24 - 26 per hour, plus holiday pay. As a successful HR Systems Analyst, you will be responsible for; Identifying and rectifying system improvements within ITRENT to ensure seamless operation function Providing technical advice to employees and colleagues surrounding best practice on the system, providing training where necessary Collaborating with other departments in the wider business to ensure models are implemented effectively Working with stakeholders regarding data changes and structures The ideal HR systems analyst will have experience in the following; ITRENT Power BI & Business Objects Demonstrable experience working in a HR Systems role within a fast-paced environment If you are a HR Systems Analyst that is keen to work for a value-driven business and is immediately available - please apply for a confidential conversation 51698LG INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 10, 2026
Seasonal
Portfolio HR & Reward are supporting an innovative leader in public sector, that are currently seeking a HR Systems Analyst to join them on a Temp to Perm basis. This role will be based in East London, and offers hybrid working for 1 day each week. The successful candidate will receive an hourly rate between 24 - 26 per hour, plus holiday pay. As a successful HR Systems Analyst, you will be responsible for; Identifying and rectifying system improvements within ITRENT to ensure seamless operation function Providing technical advice to employees and colleagues surrounding best practice on the system, providing training where necessary Collaborating with other departments in the wider business to ensure models are implemented effectively Working with stakeholders regarding data changes and structures The ideal HR systems analyst will have experience in the following; ITRENT Power BI & Business Objects Demonstrable experience working in a HR Systems role within a fast-paced environment If you are a HR Systems Analyst that is keen to work for a value-driven business and is immediately available - please apply for a confidential conversation 51698LG INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Senior .NET Developer (Billing Systems Essential) Southampton (Office Based) £60-65k + 10% Bonus, 8% Pension, Private Medical. - This role cannot offer Visa Sponsorship. - You must have Billing Systems Experience to apply for this role. Your new company I'm recruiting exclusively for a globally connected business operating at the heart of international trade. Their name is known worldwide with over 100k employees following recent acquisitions and you'll join initially on a 2-year Fixed Term Contract. With a significant multi-year Billing Transformation Programme underway, the business is replacing a complex Legacy billing platform with a modern enterprise solution. This is a high-impact programme to with strong investment to modernise and the chance to introduce AI in production. It's the best of both worlds, security of a multi-national with the strong collaboration and interaction of an SME. This role is fully office-based in Southampton. Your new role This is not a typical greenfield development role. You'll sit at the heart of a complex billing environment, working across system stabilisation, reverse engineering and transformation support. The role is best suited to someone who enjoys understanding how systems truly work, not just building new features. A large part of your time will involve working on a heavily customised, customer-specific billing platform, where logic can vary significantly between clients. You'll analyse existing code, uncover undocumented behaviours and translate this into clear documentation and understanding for both technical and business teams. You'll work closely with Billing SMEs, Business Analysts and programme stakeholders, acting as the bridge between technical implementation and real-world billing processes. Alongside this, you'll support ongoing changes and enhancements, ensuring anything delivered today aligns with the longer-term transition to a new enterprise billing system. There is also a strong focus on modern engineering practices, including the use of AI-assisted tooling to improve understanding, documentation and delivery across a complex environment. What you'll need to succeed You'll be a strong .NET Developer with experience working on complex or business-critical systems within billing, invoicing or transactional finance - specific, complex systems tailored to a customers needs. The key requirement is the ability to take ownership of an existing system. This means being comfortable reading and understanding Legacy code, troubleshooting issues and explaining behaviour to non-technical stakeholders. You'll have solid experience across C#/.NET and SQL Server and API's, alongside an understanding of how systems integrate and handle complex data. Exposure to containerisation (Docker) and modern DevOps practices will also be important. Experience working in reverse engineering of existing applications, transformation programmes, modernisation initiatives or environments with limited documentation would be highly beneficial, as would experience working with AI-assisted Engineering tools like Claude or CoPilot in production. What you'll get in return You'll be joining a business where the systems you build have real-world impact at scale. This is an opportunity to influence both the technical direction and the culture of a team, within an organisation that is actively investing in its technology capability. You'll benefit from a hybrid working model, a guaranteed 10% bonus, 8% pension march, private healthcare, life assurance and 25 days holiday plus bank holidays. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 10, 2026
Senior .NET Developer (Billing Systems Essential) Southampton (Office Based) £60-65k + 10% Bonus, 8% Pension, Private Medical. - This role cannot offer Visa Sponsorship. - You must have Billing Systems Experience to apply for this role. Your new company I'm recruiting exclusively for a globally connected business operating at the heart of international trade. Their name is known worldwide with over 100k employees following recent acquisitions and you'll join initially on a 2-year Fixed Term Contract. With a significant multi-year Billing Transformation Programme underway, the business is replacing a complex Legacy billing platform with a modern enterprise solution. This is a high-impact programme to with strong investment to modernise and the chance to introduce AI in production. It's the best of both worlds, security of a multi-national with the strong collaboration and interaction of an SME. This role is fully office-based in Southampton. Your new role This is not a typical greenfield development role. You'll sit at the heart of a complex billing environment, working across system stabilisation, reverse engineering and transformation support. The role is best suited to someone who enjoys understanding how systems truly work, not just building new features. A large part of your time will involve working on a heavily customised, customer-specific billing platform, where logic can vary significantly between clients. You'll analyse existing code, uncover undocumented behaviours and translate this into clear documentation and understanding for both technical and business teams. You'll work closely with Billing SMEs, Business Analysts and programme stakeholders, acting as the bridge between technical implementation and real-world billing processes. Alongside this, you'll support ongoing changes and enhancements, ensuring anything delivered today aligns with the longer-term transition to a new enterprise billing system. There is also a strong focus on modern engineering practices, including the use of AI-assisted tooling to improve understanding, documentation and delivery across a complex environment. What you'll need to succeed You'll be a strong .NET Developer with experience working on complex or business-critical systems within billing, invoicing or transactional finance - specific, complex systems tailored to a customers needs. The key requirement is the ability to take ownership of an existing system. This means being comfortable reading and understanding Legacy code, troubleshooting issues and explaining behaviour to non-technical stakeholders. You'll have solid experience across C#/.NET and SQL Server and API's, alongside an understanding of how systems integrate and handle complex data. Exposure to containerisation (Docker) and modern DevOps practices will also be important. Experience working in reverse engineering of existing applications, transformation programmes, modernisation initiatives or environments with limited documentation would be highly beneficial, as would experience working with AI-assisted Engineering tools like Claude or CoPilot in production. What you'll get in return You'll be joining a business where the systems you build have real-world impact at scale. This is an opportunity to influence both the technical direction and the culture of a team, within an organisation that is actively investing in its technology capability. You'll benefit from a hybrid working model, a guaranteed 10% bonus, 8% pension march, private healthcare, life assurance and 25 days holiday plus bank holidays. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Mulesoft Developer + to £675 a day + Inside IR35 + Remote - Belfast Hybrid while onboarding + SC Clearance required You will join a global IT consultancy bringing digital transformation to a public sector organisation. Key Responsibilities Design and implement MuleSoft APIs and connectors to facilitate secure and efficient data integrations between Salesforce and other enterprise systems. Collaborate with business analysts, architects, Salesforce developers, and integration partners to gather requirements and deliver effective solutions. Troubleshoot, test, and enhance Salesforce and MuleSoft integrations to ensure high performance and reliability. Implement best practices for security, data management, and system performance. Conduct code reviews, document technical specifications, and provide technical guidance to team members. Stay updated with the latest Salesforce and MuleSoft features, tools, and industry trends to continually improve integration strategies. Skills & Experience Proven experience as a MuleSoft Developer with hands-on development in MuleSoft, Java, and Salesforce. Strong MuleSoft Anypoint Platform experience, including designing APIs, creating Mule flows, and managing MuleSoft runtime environments. Familiarity with REST/SOAP APIs, JSON, XML, and data transformation techniques. Experience with Salesforce integration patterns and best practices. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Experience of security and encryption best practices (OAuth2, JWT, API gateways, encryption standards).
Jun 10, 2026
Contractor
Mulesoft Developer + to £675 a day + Inside IR35 + Remote - Belfast Hybrid while onboarding + SC Clearance required You will join a global IT consultancy bringing digital transformation to a public sector organisation. Key Responsibilities Design and implement MuleSoft APIs and connectors to facilitate secure and efficient data integrations between Salesforce and other enterprise systems. Collaborate with business analysts, architects, Salesforce developers, and integration partners to gather requirements and deliver effective solutions. Troubleshoot, test, and enhance Salesforce and MuleSoft integrations to ensure high performance and reliability. Implement best practices for security, data management, and system performance. Conduct code reviews, document technical specifications, and provide technical guidance to team members. Stay updated with the latest Salesforce and MuleSoft features, tools, and industry trends to continually improve integration strategies. Skills & Experience Proven experience as a MuleSoft Developer with hands-on development in MuleSoft, Java, and Salesforce. Strong MuleSoft Anypoint Platform experience, including designing APIs, creating Mule flows, and managing MuleSoft runtime environments. Familiarity with REST/SOAP APIs, JSON, XML, and data transformation techniques. Experience with Salesforce integration patterns and best practices. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Experience of security and encryption best practices (OAuth2, JWT, API gateways, encryption standards).
Avanti Recruitment is currently working with an established international software and risk management business who is looking for a Mid-Level .NET Developer to join the team. The company is based near Crawley and works in a hybrid model 2 days from office per week. This is an excellent opportunity for a developer who enjoys working across a broad Microsoft technology stack and wants exposure to enterprise-scale systems used by clients across multiple international markets. You will be involved in the full software development lifecycle, contributing to the development, maintenance, enhancement, and support of business-critical applications. The Role You will work closely with senior developers, technical managers, and business stakeholders to deliver robust software solutions across a range of internal and client-facing platforms. The role offers a strong mix of, backend development, API development, Database work, application support, technical improvements and collaboration across the wider business. This is a hands-on development role suited to someone who enjoys solving technical problems and working within a collaborative team environment. Key Responsibilities Develop and maintain applications using C# and .NET technologies Work across ASP.NET MVC and ASP.NET Core applications Build and support APIs and backend services Write and optimise SQL queries, stored procedures, and functions Participate in testing and quality assurance processes Produce technical documentation Collaborate with Business Analysts and technical stakeholders Assist with troubleshooting and support of live systems Contribute to future product and platform improvements Technical Skills Required Essential .NET Core / Framework C# SQL / T-SQL JavaScript / HTML / CSS Entity Framework Git Desirable Azure DevOps MongoDB JQuery AJAX PowerShell SSRS IIS Windows Services Bootstrap Postman Candidates with experience across both legacy MVC applications and modern .NET Core environments will be particularly well suited. What's On Offer Salary up to £52k 25 Days holiday + Bank holidays + option to buy 5 more Pension (up to 9% Match) Private medical (subsidised) Life Insurance 4x Salary Cycle to work scheme 50% of Gym membership covered Long-term stable career progression Hybrid working (2 days in office with possibility of remote in future) Season ticket loans Regular social events Enhanced Maternity / Paternity leave If you are a .NET Developer looking for a role with strong technical exposure, long-term progression, and the opportunity to work within a collaborative international environment then I'd be keen to hear from you. Click Apply Now
Jun 10, 2026
Full time
Avanti Recruitment is currently working with an established international software and risk management business who is looking for a Mid-Level .NET Developer to join the team. The company is based near Crawley and works in a hybrid model 2 days from office per week. This is an excellent opportunity for a developer who enjoys working across a broad Microsoft technology stack and wants exposure to enterprise-scale systems used by clients across multiple international markets. You will be involved in the full software development lifecycle, contributing to the development, maintenance, enhancement, and support of business-critical applications. The Role You will work closely with senior developers, technical managers, and business stakeholders to deliver robust software solutions across a range of internal and client-facing platforms. The role offers a strong mix of, backend development, API development, Database work, application support, technical improvements and collaboration across the wider business. This is a hands-on development role suited to someone who enjoys solving technical problems and working within a collaborative team environment. Key Responsibilities Develop and maintain applications using C# and .NET technologies Work across ASP.NET MVC and ASP.NET Core applications Build and support APIs and backend services Write and optimise SQL queries, stored procedures, and functions Participate in testing and quality assurance processes Produce technical documentation Collaborate with Business Analysts and technical stakeholders Assist with troubleshooting and support of live systems Contribute to future product and platform improvements Technical Skills Required Essential .NET Core / Framework C# SQL / T-SQL JavaScript / HTML / CSS Entity Framework Git Desirable Azure DevOps MongoDB JQuery AJAX PowerShell SSRS IIS Windows Services Bootstrap Postman Candidates with experience across both legacy MVC applications and modern .NET Core environments will be particularly well suited. What's On Offer Salary up to £52k 25 Days holiday + Bank holidays + option to buy 5 more Pension (up to 9% Match) Private medical (subsidised) Life Insurance 4x Salary Cycle to work scheme 50% of Gym membership covered Long-term stable career progression Hybrid working (2 days in office with possibility of remote in future) Season ticket loans Regular social events Enhanced Maternity / Paternity leave If you are a .NET Developer looking for a role with strong technical exposure, long-term progression, and the opportunity to work within a collaborative international environment then I'd be keen to hear from you. Click Apply Now
Business Systems Support Analyst Newbury, Berkshire £35,000 - £45,000 + profit share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 10, 2026
Full time
Business Systems Support Analyst Newbury, Berkshire £35,000 - £45,000 + profit share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.
Jun 10, 2026
Full time
Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.
Service Transition Coordinator, hybrid (2 days per week on site). Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background. We're looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations - ensuring new and changed services land cleanly into BAU, fully supportable from day one. You'll work across delivery, engineering and operations to challenge, shape and validate designs before go-live - making sure nothing is missed and nothing breaks downstream. What you'll be doing: Interrogate changes to business systems - ensuring operational readiness and alignment to IT policy Identify impacts across systems, processes and support models (closing gaps before they become issues) Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability) Support and coordinate design and estimation sessions across Technology Operations Drive clean onboarding into BAU with the right documentation, ownership and support structures in place What we're after: Experience sitting between delivery and operations (service transition / onboarding / service design) Strong analytical mindset - able to spot gaps, challenge assumptions and assess impact quickly Confident engaging with technical and non-technical stakeholders Structured, organised, and comfortable coordinating multiple inputs This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 10, 2026
Contractor
Service Transition Coordinator, hybrid (2 days per week on site). Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background. We're looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations - ensuring new and changed services land cleanly into BAU, fully supportable from day one. You'll work across delivery, engineering and operations to challenge, shape and validate designs before go-live - making sure nothing is missed and nothing breaks downstream. What you'll be doing: Interrogate changes to business systems - ensuring operational readiness and alignment to IT policy Identify impacts across systems, processes and support models (closing gaps before they become issues) Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability) Support and coordinate design and estimation sessions across Technology Operations Drive clean onboarding into BAU with the right documentation, ownership and support structures in place What we're after: Experience sitting between delivery and operations (service transition / onboarding / service design) Strong analytical mindset - able to spot gaps, challenge assumptions and assess impact quickly Confident engaging with technical and non-technical stakeholders Structured, organised, and comfortable coordinating multiple inputs This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
