7 jobs found

People & Culture Manager Hybrid (Software / SaaS Organisation) 45,000 - 50,000 plus excellent benefits including mainly remote working (3-5 office days per month in London or Glasgow), bonus, private healthcare, enhanced pension, generous holiday allowance, critical illness cover, life assurance, employee assistance programme and dedicated monthly training time. Our client is a fast-growing B2B software company with ambitious growth plans and a team of 35+ employees. They are looking for a Strategic People & Culture Manager to lead and evolve the people function, combining hands-on delivery with thoughtful, data-led people strategy. Working closely with the CEO and senior leadership team, you'll play a pivotal role in shaping the employee experience and helping the business scale successfully. Why this role is different This is a rare opportunity to join at a key stage of growth and genuinely influence how the people function develops. Rather than inheriting a mature HR department, you'll have the autonomy to build, improve and implement people initiatives that make a visible impact across the business. You'll have direct access to senior leadership, a genuine seat at the table and the opportunity to shape everything from employee engagement and leadership development to recruitment, performance management and company culture. For the right person, this could be an exciting step up into a broader, more strategic role where your contribution will be highly visible and your ideas welcomed. What you'll do Partner with the CEO and leadership team to develop and deliver the people strategy, providing insight, guidance and data-driven recommendations that support business growth. Champion company culture, employee engagement and wellbeing initiatives, helping to create an outstanding employee experience across a remote-first workforce. Lead all recruitment and onboarding activity, working closely with hiring managers to attract, select and retain high-quality talent while enhancing the employer brand. Drive performance, learning and development initiatives, supporting managers to build high-performing teams and fostering a culture of continuous feedback and growth. Act as the organisation's HR expert, managing employee relations matters, coaching managers and ensuring HR practices remain compliant, pragmatic and people-focused. Own and continuously improve HR operations, systems and processes, including HRIS management, reporting, GDPR compliance and people analytics. What success looks like We're open to someone taking a step up into this position, provided you've gained recent experience within a small, growing software or SaaS business and understand the pace, challenges and opportunities that come with scaling organisations. You'll enjoy building rather than maintaining, be comfortable rolling up your sleeves when needed and be motivated by the opportunity to shape how a growing business attracts, develops and retains great people. What you'll bring Recent HR Generalist, HR Manager or People Partner experience within a small, growing software or SaaS business (typically 30-100 employees). CIPD Level 5 qualification. Experience supporting a scaling organisation and partnering with senior stakeholders. Strong employee relations expertise and the ability to manage cases independently. Experience leading recruitment, onboarding and people development initiatives. Strong HR systems, reporting and data management experience. Commercial awareness, excellent communication skills and a proactive, hands-on approach. The ability to operate strategically while remaining involved in day-to-day delivery. Nice to have Experience within property, block management or related sectors. Exposure to finance or accounting-focused software businesses. Experience using strengths-based development tools such as CliftonStrengths or DISC. Previous involvement in periods of organisational growth and change. What we offer Competitive salary plus discretionary bonus. Private healthcare, enhanced pension and life assurance. Critical illness cover and employee assistance programme. 23 days annual leave plus holiday buy/sell scheme. Predominantly remote working model. Dedicated monthly learning and development time. A collaborative, supportive culture built on trust and continuous improvement. The opportunity to shape and influence the people function within a growing SaaS business. If you're looking for a role where your ideas will be heard, your contribution will be visible and you'll have the opportunity to help shape the future of a growing technology business, we'd love to hear from you.

Are you a commercially driven Business Development Manager with an engineering background and a passion for turning technical expertise into meaningful commercial success? Do you thrive on building relationships, spotting opportunities others miss, and owning the full journey from first conversation through to deal closure? Looking for a role where you'll have real influence, autonomy, and the chance to shape growth within an innovative, forward-thinking engineering and software business? Gillespie Recruitment are delighted to be working with a highly respected, Newcastle-based engineering and software specialist, as they look to appoint an experienced Business Development Manager to support the next phase of their growth. This is a rare opportunity to join a technically brilliant, values-driven organisation operating at the forefront of offshore wind and engineering innovation. The Role As Business Development Manager, you'll sit within a small but high-impact Commercial Team, working closely with senior leadership to identify, develop, and close revenue-generating opportunities. You'll take ownership of sales across subscription-based engineering software, bespoke consultancy services, and collaborative R&D and innovation projects. This role combines strategic thinking with hands-on delivery and will suit someone who enjoys having responsibility, influence, and variety. You'll be trusted to use your initiative, contribute ideas, and help shape both commercial strategy and market positioning, while working collaboratively with technical, marketing, and leadership teams. You'll also build a deep understanding of the offshore wind value chain, industry challenges, and market trends, using that insight to prioritise and pursue the most valuable opportunities - both in the UK and globally. Key Responsibilities Identifying, developing, and closing sales opportunities across software subscriptions, consultancy, and innovation projects Building and maintaining strong, long-term relationships with clients and industry stakeholders Owning proposals from concept through to submission and contract agreement Advising on pricing, commercial structures, and payment terms to balance client needs and profitability Working closely with senior leadership during contract negotiation, including identifying when legal input is required Managing and maintaining accurate CRM records to track pipelines, key accounts, and opportunities Using market insight, customer feedback, and industry trends to inform commercial strategy and product development Representing the business at conferences, webinars, and industry events, including presentations and panel discussions Supporting marketing activity, including campaigns, proposals, thought-leadership content, and sector positioning Identifying new markets, sectors, products, and services to drive long-term growth Where required, supporting delivery of consultancy or R&D projects using relevant technical expertise About You Essential: Proven Business Development or commercial experience within a SaaS or time-based consultancy environment Strong engineering background with expertise relevant to offshore wind or complex engineering systems Commercially astute with a demonstrable track record of closing deals and meeting revenue targets Excellent written and verbal communication skills, able to engage both technical and non-technical audiences Strong relationship-builder with a broad, relevant industry network Confident negotiator with experience of contracts, pricing structures, and IP considerations Analytical, strategic, and evidence-driven in decision-making Able to lead, influence, and bring colleagues along with a shared plan Comfortable working in a small, growing organisation where roles can evolve Desirable: Experience securing innovation or research funding HubSpot or similar CRM experience Understanding of model-based engineering principles Additional language skills relevant to international offshore wind markets Postgraduate qualification Attributes & Behaviours Professional, approachable, and confident with a wide range of stakeholders Collaborative, proactive, and solutions-focused Comfortable working independently while contributing fully to a team environment Highly organised with excellent attention to detail Committed to continuous learning and self-development Able to quickly grasp complex engineering topics and communicate them clearly Aligned with values of integrity, trust, fairness, and excellence What's on Offer Salary between £35,000 - £50,000, depending on experience Newcastle-based role with national and international exposure Genuine autonomy and influence within a growing business Supportive, collaborative, and intellectually stimulating environment Opportunity to work at the cutting edge of offshore wind and engineering innovation

People & Culture Manager Hybrid (Software / SaaS Organisation) 45,000 - 50,000 plus excellent benefits including mainly remote working (3-5 office days per month in London or Glasgow), bonus, private healthcare, enhanced pension, generous holiday allowance, critical illness cover, life assurance, employee assistance programme and dedicated monthly training time. Our client is a fast-growing B2B software company with ambitious growth plans and a team of 35+ employees. They are looking for a Strategic People & Culture Manager to lead and evolve the people function, combining hands-on delivery with thoughtful, data-led people strategy. Working closely with the CEO and senior leadership team, you'll play a pivotal role in shaping the employee experience and helping the business scale successfully. Why this role is different This is a rare opportunity to join at a key stage of growth and genuinely influence how the people function develops. Rather than inheriting a mature HR department, you'll have the autonomy to build, improve and implement people initiatives that make a visible impact across the business. You'll have direct access to senior leadership, a genuine seat at the table and the opportunity to shape everything from employee engagement and leadership development to recruitment, performance management and company culture. For the right person, this could be an exciting step up into a broader, more strategic role where your contribution will be highly visible and your ideas welcomed. What you'll do Partner with the CEO and leadership team to develop and deliver the people strategy, providing insight, guidance and data-driven recommendations that support business growth. Champion company culture, employee engagement and wellbeing initiatives, helping to create an outstanding employee experience across a remote-first workforce. Lead all recruitment and onboarding activity, working closely with hiring managers to attract, select and retain high-quality talent while enhancing the employer brand. Drive performance, learning and development initiatives, supporting managers to build high-performing teams and fostering a culture of continuous feedback and growth. Act as the organisation's HR expert, managing employee relations matters, coaching managers and ensuring HR practices remain compliant, pragmatic and people-focused. Own and continuously improve HR operations, systems and processes, including HRIS management, reporting, GDPR compliance and people analytics. What success looks like We're open to someone taking a step up into this position, provided you've gained recent experience within a small, growing software or SaaS business and understand the pace, challenges and opportunities that come with scaling organisations. You'll enjoy building rather than maintaining, be comfortable rolling up your sleeves when needed and be motivated by the opportunity to shape how a growing business attracts, develops and retains great people. What you'll bring Recent HR Generalist, HR Manager or People Partner experience within a small, growing software or SaaS business (typically 30-100 employees). CIPD Level 5 qualification. Experience supporting a scaling organisation and partnering with senior stakeholders. Strong employee relations expertise and the ability to manage cases independently. Experience leading recruitment, onboarding and people development initiatives. Strong HR systems, reporting and data management experience. Commercial awareness, excellent communication skills and a proactive, hands-on approach. The ability to operate strategically while remaining involved in day-to-day delivery. Nice to have Experience within property, block management or related sectors. Exposure to finance or accounting-focused software businesses. Experience using strengths-based development tools such as CliftonStrengths or DISC. Previous involvement in periods of organisational growth and change. What we offer Competitive salary plus discretionary bonus. Private healthcare, enhanced pension and life assurance. Critical illness cover and employee assistance programme. 23 days annual leave plus holiday buy/sell scheme. Predominantly remote working model. Dedicated monthly learning and development time. A collaborative, supportive culture built on trust and continuous improvement. The opportunity to shape and influence the people function within a growing SaaS business. If you're looking for a role where your ideas will be heard, your contribution will be visible and you'll have the opportunity to help shape the future of a growing technology business, we'd love to hear from you.

New Business Development & Lead generation Hybrid working - 3 days a week in Cambridge. Base salary £45k - £50k + uncapped commission, approx. OTE £70K A fantastic opportunity has arisen to join an established company as a Business Development Manager. You will have experience selling LMS/L&D/HR systems or web based software solutions B2B. This role will suit a sales and marketing professional looking for a new challenge and will be responsible for shaping the brand, driving marketing campaigns, generating leads, and closing sales opportunities. Key tasks involve: Identifying sales opportunities in target markets. Develop and implement marketing strategies. Qualify inbound and outbound leads. Execute marketing campaigns across various channels including digital, social media, email, and events. Maintaining and developing existing relationships, pitching, and increasing business with partners Researching, contacting, and developing relationships with, pitching and securing business from potential new clients Putting together sales proposals Managing ongoing pipeline and keeping this updated on a day to day basis Represent the company at exhibitions. Conduct presentations and demonstrations. Required Skills: New business development B2B Extensive experience of targeted lead generation campaigns. Consultative sales experience. Ideally SaaS sales experience. Experience selling LMS or software platforms. Account Management Sales experience. Business development skills. Communication skills. Presentation and face to face skills. You will be responsible for finding new opportunities mostly by phone, email & marketing campaigns, meetings, and demonstrations. This is a full 360 role.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.