Network Detection and Response (NDR) Test Manager 6 months contract - Inside IR35 - market rate London based - 3 days a week on site Banking sector Role Overview We are seeking an experienced Test Manager to lead the end-to-end testing activities for critical programme initiatives comprising of Network Detection and Response (NDR) implementation and an end user project focused on Device Trust and Application Security within Citrix products along with other infrastructure/cyber initiatives. The successful candidate will be responsible for the testing lifecycle, working closely with all members of the programme team and the wider organisation to ensure thorough test planning, execution, reporting and completion of testing activities. Key Responsibilities Develop and take ownership of the overall test strategies. Execute testing where necessary either project team or end users Plan and coordinate all phases of test execution, making sure activities align with programme milestones and deliverables. Establish and manage robust defect management processes, ensuring issues are tracked, prioritised, and resolved efficiently. Prepare and deliver clear, concise test reports and progress updates to the programme manager and stakeholders. Engage with project participants to guide them through the testing process, encouraging buy-in and adherence to quality standards. Facilitate the completion of all testing activities to ensure readiness for production deployment. Ensure test environments and data if required are all in place to ensure timelines and quality of testing is of he highest quality. Required Skills & Experience Proven experience as a Test Manager on IT programmes, ideally within network security and end user computing environments. Strong knowledge of Network Detection & Response solutions and Device Trust concepts would be advantageous. Demonstrable experience testing Citrix environments, with a focus on device trust and application security. Expertise in developing comprehensive test strategies and managing the full test lifecycle from planning through to closure report. Excellent defect management and reporting skills, with a keen attention to detail. Outstanding communication and stakeholder engagement skills, able to work collaboratively across multidisciplinary teams. Ability to work independently and take ownership of testing deliverables. Familiarity with hybrid working environments and remote testing practices. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant certifications in testing (such as ISTQB) are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 13, 2026
Contractor
Network Detection and Response (NDR) Test Manager 6 months contract - Inside IR35 - market rate London based - 3 days a week on site Banking sector Role Overview We are seeking an experienced Test Manager to lead the end-to-end testing activities for critical programme initiatives comprising of Network Detection and Response (NDR) implementation and an end user project focused on Device Trust and Application Security within Citrix products along with other infrastructure/cyber initiatives. The successful candidate will be responsible for the testing lifecycle, working closely with all members of the programme team and the wider organisation to ensure thorough test planning, execution, reporting and completion of testing activities. Key Responsibilities Develop and take ownership of the overall test strategies. Execute testing where necessary either project team or end users Plan and coordinate all phases of test execution, making sure activities align with programme milestones and deliverables. Establish and manage robust defect management processes, ensuring issues are tracked, prioritised, and resolved efficiently. Prepare and deliver clear, concise test reports and progress updates to the programme manager and stakeholders. Engage with project participants to guide them through the testing process, encouraging buy-in and adherence to quality standards. Facilitate the completion of all testing activities to ensure readiness for production deployment. Ensure test environments and data if required are all in place to ensure timelines and quality of testing is of he highest quality. Required Skills & Experience Proven experience as a Test Manager on IT programmes, ideally within network security and end user computing environments. Strong knowledge of Network Detection & Response solutions and Device Trust concepts would be advantageous. Demonstrable experience testing Citrix environments, with a focus on device trust and application security. Expertise in developing comprehensive test strategies and managing the full test lifecycle from planning through to closure report. Excellent defect management and reporting skills, with a keen attention to detail. Outstanding communication and stakeholder engagement skills, able to work collaboratively across multidisciplinary teams. Ability to work independently and take ownership of testing deliverables. Familiarity with hybrid working environments and remote testing practices. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant certifications in testing (such as ISTQB) are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7th June 2026. Interview Date - Wednesday 17th June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.
Jun 13, 2026
Full time
Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7th June 2026. Interview Date - Wednesday 17th June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.
Our client a highly regarded multi academy Trust consisting of nine schools in SE London, is seeking a Cloud, Infrastructure & Security Manager to lea the Trust's IT infrastructure strategy, security, and cloud transformation. This is a hands-on leadership role combining deep technical expertise with strategic oversight, responsible for delivering a secure, resilient, and modern IT environment across the Trust. The Cloud, Infrastructure & Security Manager will lead on major initiatives, including a Trust-wide infrastructure audit and network redesign, while driving the ongoing transition to cloud-first services and aligning technology with current educational and digital standards. Core responsibilities include managing and optimising cloud and on-premises infrastructure. ensuring secure, stable, and scalable systems. oversee Microsoft Azure, Entra ID, Microsoft 365, Intune, and Defender. lead on cyber security operations, including monitoring, incident response and MDR platforms. oversight of Microsoft server environments, 3rd line support operations, SLA performance, and escalation management. Applicants must have a relevant degree in Computer Science, Information Security, or a related field, and bring at least 5 years' IT management experience, including a minimum of 3 years in information security and experience working with cloud platforms. Advanced knowledge of routing and networking principles is required, Strong Microsoft server administration skills are essential, as is proven experience in line management, change management, and project delivery. Previous experience within the education sector is preferable. This is an initial 3 month temporary basis with permanent prospects for a motivated IT leader seeking to add value within a forward-thinking educational Trust. The successful candidate will be subject to an Enhanced DBS check. Closing date for applications: 19th June pm Interviews: W/C 6th July 2026 Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C's, Disclaimer and Privacy Policy found on our website.
Jun 13, 2026
Seasonal
Our client a highly regarded multi academy Trust consisting of nine schools in SE London, is seeking a Cloud, Infrastructure & Security Manager to lea the Trust's IT infrastructure strategy, security, and cloud transformation. This is a hands-on leadership role combining deep technical expertise with strategic oversight, responsible for delivering a secure, resilient, and modern IT environment across the Trust. The Cloud, Infrastructure & Security Manager will lead on major initiatives, including a Trust-wide infrastructure audit and network redesign, while driving the ongoing transition to cloud-first services and aligning technology with current educational and digital standards. Core responsibilities include managing and optimising cloud and on-premises infrastructure. ensuring secure, stable, and scalable systems. oversee Microsoft Azure, Entra ID, Microsoft 365, Intune, and Defender. lead on cyber security operations, including monitoring, incident response and MDR platforms. oversight of Microsoft server environments, 3rd line support operations, SLA performance, and escalation management. Applicants must have a relevant degree in Computer Science, Information Security, or a related field, and bring at least 5 years' IT management experience, including a minimum of 3 years in information security and experience working with cloud platforms. Advanced knowledge of routing and networking principles is required, Strong Microsoft server administration skills are essential, as is proven experience in line management, change management, and project delivery. Previous experience within the education sector is preferable. This is an initial 3 month temporary basis with permanent prospects for a motivated IT leader seeking to add value within a forward-thinking educational Trust. The successful candidate will be subject to an Enhanced DBS check. Closing date for applications: 19th June pm Interviews: W/C 6th July 2026 Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C's, Disclaimer and Privacy Policy found on our website.
Senior Information Services Manager - Dorset (on-site) - 36,000- 42,000 We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support. What You'll Be Doing Overseeing the day-to-day running of IT systems across multiple sites, Managing infrastructure including networks, servers, devices, and cloud platforms Leading on system upgrades, migrations and wider technical projects Taking ownership of IT security, data protection and disaster recovery planning Managing and improving service desk processes, including ticketing and workflows Working with third-party suppliers and managing contracts and performance Supporting and mentoring a small T team, helping develop skills and capability Working closely with stakeholders to identify improvements and support business needs What We're Looking For Strong background in a senior ICT / infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding of IT security, data protection and compliance Comfortable managing projects and balancing multiple priorities Strong communication skills - able to deal with both technical and non-technical people Nice to Have Experience working across multiple sites or in a similar environment Exposure to MIS platforms Scripting or automation skills (e.g. PowerShell) Experience within education environment If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 13, 2026
Full time
Senior Information Services Manager - Dorset (on-site) - 36,000- 42,000 We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support. What You'll Be Doing Overseeing the day-to-day running of IT systems across multiple sites, Managing infrastructure including networks, servers, devices, and cloud platforms Leading on system upgrades, migrations and wider technical projects Taking ownership of IT security, data protection and disaster recovery planning Managing and improving service desk processes, including ticketing and workflows Working with third-party suppliers and managing contracts and performance Supporting and mentoring a small T team, helping develop skills and capability Working closely with stakeholders to identify improvements and support business needs What We're Looking For Strong background in a senior ICT / infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding of IT security, data protection and compliance Comfortable managing projects and balancing multiple priorities Strong communication skills - able to deal with both technical and non-technical people Nice to Have Experience working across multiple sites or in a similar environment Exposure to MIS platforms Scripting or automation skills (e.g. PowerShell) Experience within education environment If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire / West Sussex Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 13, 2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire / West Sussex Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 13, 2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Programme Manager Hybrid Working South Wales Up to 75,000 CPS Group are supporting a major infrastructure organisation in the search for an experienced IT Programme Manager to lead a large-scale Risk & Compliance technology programme. This is a high-impact opportunity to manage and deliver a multi-year portfolio of cyber security, risk and technology change initiatives within a complex enterprise environment. The successful candidate will play a critical role in driving delivery across a broad range of IT and security projects, working with senior stakeholders, technical teams and external suppliers. The Role You'll be responsible for overseeing a strategic programme of technology and cyber security projects, ensuring delivery to agreed timelines, budgets and quality standards. Working within a hybrid Agile/Waterfall environment, you'll manage multiple concurrent workstreams, provide governance and reporting at executive level, and coordinate cross-functional teams to deliver critical business outcomes. Key responsibilities include: Managing a large-scale IT Risk & Compliance programme Delivering projects across cyber security and enterprise technology Leading programme planning, scheduling and governance activities Managing budgets, forecasts, risks and dependencies Coordinating internal teams, suppliers and third-party partners Driving stakeholder engagement across technical and business functions Supporting service transition and operational readiness Coaching and mentoring Project Managers within the wider team Providing clear reporting and updates to senior leadership and programme boards About You We're looking for a confident and experienced Programme Manager with strong delivery capability and excellent stakeholder management skills. You'll ideally bring: Proven experience managing complex IT programmes and project portfolios Previous experience delivering technology solutions within highly regulated or utility-style environments Strong knowledge of programme governance and delivery frameworks Experience working in outsourced or multi-supplier environments Excellent communication and leadership skills Strong commercial and budget management capability Experience using tools such as MS Project, DevOps, Jira and Planner Ability to operate effectively across strategic, operational and tactical levels Required Qualifications Degree qualified (or equivalent experience) PRINCE2 Practitioner (or equivalent) MSP certification highly desirable ITIL knowledge or certification advantageous Additional Information Hybrid working model South Wales based Opportunity to lead a high-profile, business-critical programme Multi-million-pound programme environment Leadership responsibility for Project Managers and supplier resources If you'd like to discuss the role in more detail, please get in touch for a confidential conversation. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Jun 13, 2026
Full time
IT Programme Manager Hybrid Working South Wales Up to 75,000 CPS Group are supporting a major infrastructure organisation in the search for an experienced IT Programme Manager to lead a large-scale Risk & Compliance technology programme. This is a high-impact opportunity to manage and deliver a multi-year portfolio of cyber security, risk and technology change initiatives within a complex enterprise environment. The successful candidate will play a critical role in driving delivery across a broad range of IT and security projects, working with senior stakeholders, technical teams and external suppliers. The Role You'll be responsible for overseeing a strategic programme of technology and cyber security projects, ensuring delivery to agreed timelines, budgets and quality standards. Working within a hybrid Agile/Waterfall environment, you'll manage multiple concurrent workstreams, provide governance and reporting at executive level, and coordinate cross-functional teams to deliver critical business outcomes. Key responsibilities include: Managing a large-scale IT Risk & Compliance programme Delivering projects across cyber security and enterprise technology Leading programme planning, scheduling and governance activities Managing budgets, forecasts, risks and dependencies Coordinating internal teams, suppliers and third-party partners Driving stakeholder engagement across technical and business functions Supporting service transition and operational readiness Coaching and mentoring Project Managers within the wider team Providing clear reporting and updates to senior leadership and programme boards About You We're looking for a confident and experienced Programme Manager with strong delivery capability and excellent stakeholder management skills. You'll ideally bring: Proven experience managing complex IT programmes and project portfolios Previous experience delivering technology solutions within highly regulated or utility-style environments Strong knowledge of programme governance and delivery frameworks Experience working in outsourced or multi-supplier environments Excellent communication and leadership skills Strong commercial and budget management capability Experience using tools such as MS Project, DevOps, Jira and Planner Ability to operate effectively across strategic, operational and tactical levels Required Qualifications Degree qualified (or equivalent experience) PRINCE2 Practitioner (or equivalent) MSP certification highly desirable ITIL knowledge or certification advantageous Additional Information Hybrid working model South Wales based Opportunity to lead a high-profile, business-critical programme Multi-million-pound programme environment Leadership responsibility for Project Managers and supplier resources If you'd like to discuss the role in more detail, please get in touch for a confidential conversation. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 13, 2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Title: SC Cleared Knowledge Manager - Service Delivery Associate Location: Corsham (On-site) Contract: Until 30/12/2026 Rate: 340 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Our client, a leading organisation in defence and technology, is hiring for a reputable client to support their Defence programme. We're seeking a dedicated Knowledge Manager to work closely with the customer and embedded teams in a dynamic, collaborative environment. What you'll be doing: Co-locate on-site at Corsham, working directly with military personnel and technical staff. Maintain and develop the Knowledge Management System (KMS) supporting diverse technical products. Produce, review, and author Knowledge Articles, ensuring accuracy and relevance through a robust review process. Support knowledge transfer, information management, and continual service improvement activities. Conduct regular audits of Knowledge Articles to ensure currency and accuracy. Participate in technical calls, providing expert input on knowledge management processes. What you'll bring: Proven experience developing and implementing Knowledge Management processes and procedures. Excellent verbal and written communication skills, with strong attention to detail. Ability to educate personnel on Knowledge Management importance and best practices. Experience managing Knowledge Articles and supporting knowledge transfer activities. Familiarity with bespoke tools supporting Knowledge Management and repositories. Knowledge of the Defence Digital Service Management Framework is advantageous. This is an excellent opportunity to contribute to a vital defence project within a supportive team environment. If you're a proactive professional with a passion for knowledge management and a security clearance, we'd love to hear from you. Apply now to join a forward-thinking team supporting critical national infrastructure! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Contractor
Job Title: SC Cleared Knowledge Manager - Service Delivery Associate Location: Corsham (On-site) Contract: Until 30/12/2026 Rate: 340 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Our client, a leading organisation in defence and technology, is hiring for a reputable client to support their Defence programme. We're seeking a dedicated Knowledge Manager to work closely with the customer and embedded teams in a dynamic, collaborative environment. What you'll be doing: Co-locate on-site at Corsham, working directly with military personnel and technical staff. Maintain and develop the Knowledge Management System (KMS) supporting diverse technical products. Produce, review, and author Knowledge Articles, ensuring accuracy and relevance through a robust review process. Support knowledge transfer, information management, and continual service improvement activities. Conduct regular audits of Knowledge Articles to ensure currency and accuracy. Participate in technical calls, providing expert input on knowledge management processes. What you'll bring: Proven experience developing and implementing Knowledge Management processes and procedures. Excellent verbal and written communication skills, with strong attention to detail. Ability to educate personnel on Knowledge Management importance and best practices. Experience managing Knowledge Articles and supporting knowledge transfer activities. Familiarity with bespoke tools supporting Knowledge Management and repositories. Knowledge of the Defence Digital Service Management Framework is advantageous. This is an excellent opportunity to contribute to a vital defence project within a supportive team environment. If you're a proactive professional with a passion for knowledge management and a security clearance, we'd love to hear from you. Apply now to join a forward-thinking team supporting critical national infrastructure! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing a service desk or IT support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure incidents and escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer
Jun 12, 2026
Full time
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing a service desk or IT support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure incidents and escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer
Job Title: IT Manager Location: Stanford-Le-Hope Remuneration: Up to 75,000 per annum Contract Details : Permanent, Full Time, Monday to Friday Benefits: Private Healthcare, Free Parking & Performance related Bonus Our client is looking for a hands-on IT Manager to take ownership of our technology environment and lead an exciting transition of IT services back in-house. This is a fantastic opportunity to play a key role in shaping and modernising IT across the business, driving improvements in systems, security, and user experience while ensuring reliable day-to-day operations. What you'll be doing: Leading the transition from outsourced to in-house IT services Managing day-to-day IT operations across systems, infrastructure, and cloud platforms Overseeing suppliers and ensuring strong SLA performance Delivering IT projects, upgrades, and system improvements Strengthening cyber security, compliance, and governance Supporting users and driving a customer-focused IT service What we're looking for: Proven experience in an IT Manager or hands-on IT leadership role Strong knowledge of Microsoft 365, cloud services, and IT infrastructure Experience managing IT suppliers and delivering projects Solid understanding of cyber security and IT compliance A proactive, solution-focused approach with excellent communication skills Why apply? Lead a high-impact transformation project Work in a dynamic, fast-paced environment Influence IT strategy and drive real change Be part of a collaborative and forward-thinking team Don't miss out on this great opportunity and Apply Now Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Full time
Job Title: IT Manager Location: Stanford-Le-Hope Remuneration: Up to 75,000 per annum Contract Details : Permanent, Full Time, Monday to Friday Benefits: Private Healthcare, Free Parking & Performance related Bonus Our client is looking for a hands-on IT Manager to take ownership of our technology environment and lead an exciting transition of IT services back in-house. This is a fantastic opportunity to play a key role in shaping and modernising IT across the business, driving improvements in systems, security, and user experience while ensuring reliable day-to-day operations. What you'll be doing: Leading the transition from outsourced to in-house IT services Managing day-to-day IT operations across systems, infrastructure, and cloud platforms Overseeing suppliers and ensuring strong SLA performance Delivering IT projects, upgrades, and system improvements Strengthening cyber security, compliance, and governance Supporting users and driving a customer-focused IT service What we're looking for: Proven experience in an IT Manager or hands-on IT leadership role Strong knowledge of Microsoft 365, cloud services, and IT infrastructure Experience managing IT suppliers and delivering projects Solid understanding of cyber security and IT compliance A proactive, solution-focused approach with excellent communication skills Why apply? Lead a high-impact transformation project Work in a dynamic, fast-paced environment Influence IT strategy and drive real change Be part of a collaborative and forward-thinking team Don't miss out on this great opportunity and Apply Now Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
IT Risk and Control Manager Initial 4-Month Contract Hybrid Working - London 600 - 700 p/day, Inside IR35 We're recruiting for an experienced Technology Risk & Controls Manager to support a major IT services provider delivering enterprise-scale technology and operational risk management across a complex, regulated environment. Key responsibilities: Partnering with senior technology and control stakeholders to oversee risk and control activities Supporting operational risk management, controls assurance, audits and issue remediation Providing risk and controls expertise across technology and cyber domains Monitoring and improving control effectiveness across complex technology environments Delivering concise reporting and updates to senior leadership and governance forums Driving continuous improvement initiatives across risk and control processes Analyse and interpret risk and control related information to provide insight and improvement with clear and measurable outcomes Required experience: Strong background in technology risk, operational risk or controls management Experience within enterprise technology, cyber or infrastructure environments Proven stakeholder management experience with senior leadership teams Strong understanding of governance, controls assurance and risk frameworks Experience within financial services is essential Relevant certifications such as CISA, CISSP, CRISC or similar are advantageous ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jun 12, 2026
Contractor
IT Risk and Control Manager Initial 4-Month Contract Hybrid Working - London 600 - 700 p/day, Inside IR35 We're recruiting for an experienced Technology Risk & Controls Manager to support a major IT services provider delivering enterprise-scale technology and operational risk management across a complex, regulated environment. Key responsibilities: Partnering with senior technology and control stakeholders to oversee risk and control activities Supporting operational risk management, controls assurance, audits and issue remediation Providing risk and controls expertise across technology and cyber domains Monitoring and improving control effectiveness across complex technology environments Delivering concise reporting and updates to senior leadership and governance forums Driving continuous improvement initiatives across risk and control processes Analyse and interpret risk and control related information to provide insight and improvement with clear and measurable outcomes Required experience: Strong background in technology risk, operational risk or controls management Experience within enterprise technology, cyber or infrastructure environments Proven stakeholder management experience with senior leadership teams Strong understanding of governance, controls assurance and risk frameworks Experience within financial services is essential Relevant certifications such as CISA, CISSP, CRISC or similar are advantageous ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to 47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Full time
Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations. Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation & Testing, and IT Service Continuity Coordinate Release Management governance, ensuring controlled deployments with appropriate approvals and readiness checks Support internal and external audit activity, including evidence gathering, remediation tracking and governance input Conduct technology risk and control assessments, driving mitigation and escalation where required Embed governance controls into agile delivery processes and operational workflows Produce and enhance governance reporting (KPIs, KRIs, control effectiveness) to drive insights and improvements Support business resilience and continuity planning, including Business Impact Assessments and recovery activities Maintain governance artefacts and ensure compliance with internal and regulatory standards What you'll need to succeed Proven experience within Enterprise IT Service Management / IT Operations Strong understanding and practical application of ITIL (ideally ITIL 4) Experience leading governance forums such as Change Advisory Boards (CAB) Solid knowledge of risk management, controls and audit processes Strong stakeholder engagement skills with the ability to influence at all levels Desirable: Experience in complex or fast-paced organisations Familiarity with tools such as JIRA or other service management platforms Exposure to resilience, BCM or incident management environments What you'll get in return Competitive salary up to 47,500 pro rata 15% employer pension contribution 30 days annual leave + bank holidays, with option to buy/sell leave Hybrid and flexible working arrangements Discretionary bonus scheme Healthcare cash plan, life assurance and income protection Cycle to work scheme and a wide range of lifestyle benefits (retail, travel, tech discounts) Enhanced family leave and paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client a highly regarded multi academy Trust consisting of nine schools in SE London, is seeking a Cloud, Infrastructure & Security Manager to lead the Trust s IT infrastructure strategy, security, and cloud transformation. This is a hands-on leadership role combining deep technical expertise with strategic oversight, responsible for delivering a secure, resilient, and modern IT environment across the Trust. The Cloud, Infrastructure & Security Manager will lead on major initiatives, including a Trust-wide infrastructure audit and network redesign, while driving the ongoing transition to cloud-first services and aligning technology with current educational and digital standards. Core responsibilities include managing and optimising cloud and on-premises infrastructure. ensuring secure, stable, and scalable systems. oversee Microsoft Azure, Entra ID, Microsoft 365, Intune, and Defender. lead on cyber security operations, including monitoring, incident response and MDR platforms. oversight of Microsoft server environments, 3rd line support operations, SLA performance, and escalation management. Applicants must have a relevant degree in Computer Science, Information Security, or a related field, and bring at least 5 years IT management experience, including a minimum of 3 years in information security and experience working with cloud platforms. Advanced knowledge of routing and networking principles is required,Strong Microsoft server administration skills are essential, as is proven experience in line management, change management, and project delivery. Previous experience within the education sector is preferable. This is an initial 3 month temporary basis with permanent prospects. This is a unique opportunity for a motivated IT leader seeking to add value within a forward-thinking educational Trust. Closing date for applications: 19th June pm Interviews: W/C 6th July 2026 Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C s, Disclaimer and Privacy Policy found on our website.
Jun 12, 2026
Seasonal
Our client a highly regarded multi academy Trust consisting of nine schools in SE London, is seeking a Cloud, Infrastructure & Security Manager to lead the Trust s IT infrastructure strategy, security, and cloud transformation. This is a hands-on leadership role combining deep technical expertise with strategic oversight, responsible for delivering a secure, resilient, and modern IT environment across the Trust. The Cloud, Infrastructure & Security Manager will lead on major initiatives, including a Trust-wide infrastructure audit and network redesign, while driving the ongoing transition to cloud-first services and aligning technology with current educational and digital standards. Core responsibilities include managing and optimising cloud and on-premises infrastructure. ensuring secure, stable, and scalable systems. oversee Microsoft Azure, Entra ID, Microsoft 365, Intune, and Defender. lead on cyber security operations, including monitoring, incident response and MDR platforms. oversight of Microsoft server environments, 3rd line support operations, SLA performance, and escalation management. Applicants must have a relevant degree in Computer Science, Information Security, or a related field, and bring at least 5 years IT management experience, including a minimum of 3 years in information security and experience working with cloud platforms. Advanced knowledge of routing and networking principles is required,Strong Microsoft server administration skills are essential, as is proven experience in line management, change management, and project delivery. Previous experience within the education sector is preferable. This is an initial 3 month temporary basis with permanent prospects. This is a unique opportunity for a motivated IT leader seeking to add value within a forward-thinking educational Trust. Closing date for applications: 19th June pm Interviews: W/C 6th July 2026 Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C s, Disclaimer and Privacy Policy found on our website.
Migrant Help have an exciting opportunity to recruit a Technology Services Assistant Manager to join our team! Location: Dover (hybrid) Contract: Permanent Salary: £43,000 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. The Technology Services Assistant Manager role: Part of the Technology team, the Technology Services Assistant Manager is a new and exciting role at Migrant Help. You will be monitoring and maintaining all aspects of our IT infrastructure, including on-premises systems, cloud services, and data platforms. In addition to business-as-usual operations, the Technology Services Assistant Manager is actively involved in ongoing technical projects, with a strong emphasis on emerging technologies. If you have demonstrable experience implementing new systems with a strong understanding of Office 365, and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Technology Services Assistant Manager: Support the Technology Services Manager in the day-to-day operation of the IT Service Desk, including workload planning, rota coordination, and the management of urgent or complex support issues. Monitor and manage incident and request delivery by Managed Service Providers, ensuring performance is in line with agreed Service Level Agreements and escalating issues where required. Ensure consistent application of agreed call handling, incident management, and request fulfilment processes across the Service Desk. Provide remote and on-site technical support to colleagues across multiple locations where necessary. Be accountable for Technology s operational input into the joiners, movers, and leavers process, ensuring all required activities are completed accurately and on time. Escalate unresolved or high-risk technical issues to senior Technology staff or third-party suppliers as appropriate. Document resolutions for common issues and actively contribute to the development, maintenance, and quality assurance of the IT knowledge base. Support the rollout of new hardware, software, patches, and system upgrades, working in line with agreed change and release processes. Identify opportunities for operational efficiency and continuous improvement within Technology services, feeding recommendations into the Technology Services Manager. Maintain accurate asset registers for hardware and software, including tracking lifecycle status, allocation, and compliance. Oversee the operational aspects of purchasing IT equipment, software, and services in line with agreed standards and procurement processes. Ensure day-to-day compliance with data protection, information security, and cybersecurity policies across supported systems. Occasionally deliver training, guidance, or engagement sessions to colleagues to support effective self-service and a shift-left support model. Monitor and manage support and reporting for ClearVoice colleagues supported by this role. The experience and skills you need Working knowledge of Windows 10, 11 and Server operating systems. Working knowledge of MDM across Android and IOS operating system. Extensive experience with Active Directory (AD) and Azure AD. Project resource experience to assist with the implementation of new systems. Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to Security Clearance therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 19 June 2026 If you are interested in becoming our new Technology Services Assistant Manager, please click ' APPLY ' today. We look forward to hearing from you! Artificial Intelligence (AI) can be a valuable tool during the application process, for example to help structure your sentences and identify your transferable skills. However, please ensure you don t rely on it entirely. As your application will be reviewed by people, not systems, it is often easy to recognise when AI has been heavily used. We want to hear your unique voice and understand your experience. Selection Criteria Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people and aim to progress candidates who meet the minimum criteria to the next stage of the recruitment process, For more information on how we apply the disability confident scheme. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Jun 12, 2026
Full time
Migrant Help have an exciting opportunity to recruit a Technology Services Assistant Manager to join our team! Location: Dover (hybrid) Contract: Permanent Salary: £43,000 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. The Technology Services Assistant Manager role: Part of the Technology team, the Technology Services Assistant Manager is a new and exciting role at Migrant Help. You will be monitoring and maintaining all aspects of our IT infrastructure, including on-premises systems, cloud services, and data platforms. In addition to business-as-usual operations, the Technology Services Assistant Manager is actively involved in ongoing technical projects, with a strong emphasis on emerging technologies. If you have demonstrable experience implementing new systems with a strong understanding of Office 365, and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Technology Services Assistant Manager: Support the Technology Services Manager in the day-to-day operation of the IT Service Desk, including workload planning, rota coordination, and the management of urgent or complex support issues. Monitor and manage incident and request delivery by Managed Service Providers, ensuring performance is in line with agreed Service Level Agreements and escalating issues where required. Ensure consistent application of agreed call handling, incident management, and request fulfilment processes across the Service Desk. Provide remote and on-site technical support to colleagues across multiple locations where necessary. Be accountable for Technology s operational input into the joiners, movers, and leavers process, ensuring all required activities are completed accurately and on time. Escalate unresolved or high-risk technical issues to senior Technology staff or third-party suppliers as appropriate. Document resolutions for common issues and actively contribute to the development, maintenance, and quality assurance of the IT knowledge base. Support the rollout of new hardware, software, patches, and system upgrades, working in line with agreed change and release processes. Identify opportunities for operational efficiency and continuous improvement within Technology services, feeding recommendations into the Technology Services Manager. Maintain accurate asset registers for hardware and software, including tracking lifecycle status, allocation, and compliance. Oversee the operational aspects of purchasing IT equipment, software, and services in line with agreed standards and procurement processes. Ensure day-to-day compliance with data protection, information security, and cybersecurity policies across supported systems. Occasionally deliver training, guidance, or engagement sessions to colleagues to support effective self-service and a shift-left support model. Monitor and manage support and reporting for ClearVoice colleagues supported by this role. The experience and skills you need Working knowledge of Windows 10, 11 and Server operating systems. Working knowledge of MDM across Android and IOS operating system. Extensive experience with Active Directory (AD) and Azure AD. Project resource experience to assist with the implementation of new systems. Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check This post is subject to Security Clearance therefore applicants must: Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain Be able to provide continuous UK address history for the previous 5 years Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 19 June 2026 If you are interested in becoming our new Technology Services Assistant Manager, please click ' APPLY ' today. We look forward to hearing from you! Artificial Intelligence (AI) can be a valuable tool during the application process, for example to help structure your sentences and identify your transferable skills. However, please ensure you don t rely on it entirely. As your application will be reviewed by people, not systems, it is often easy to recognise when AI has been heavily used. We want to hear your unique voice and understand your experience. Selection Criteria Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people and aim to progress candidates who meet the minimum criteria to the next stage of the recruitment process, For more information on how we apply the disability confident scheme. Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 12, 2026
Full time
Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 12, 2026
Contractor
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 12, 2026
Full time
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Data Manager Bushey Permanent September 2026 Start Data Manager Bushey Data Manager Full Time or Part Time Data Manager Permanent Position Data Manager September 2026 Start Data Manager Open to Experienced MIS and Data Professionals Are you an experienced Data Manager with strong knowledge of school information systems? Do you have experience using iSAMS, reporting tools, and data analysis to support school improvement? Are you looking for an opportunity to lead the strategic development of data systems within a successful independent school? If so, this Data Manager role could be the perfect opportunity for you! Data Manager The Role A highly successful independent school based in Bushey is seeking an experienced Data Manager to lead the strategic and operational management of the school's data, information systems, and reporting infrastructure. The successful candidate will be responsible for overseeing the effective use and development of iSAMS, ensuring data accuracy, compliance, and accessibility across the organisation. You will work closely with the Senior Leadership Team, providing high-quality reporting, analysis, and insights to support decision-making across academic, pastoral, admissions, and operational areas. The role will involve managing academic year processes, developing automated reporting solutions, maintaining system integrations, supporting GDPR compliance, and ensuring the integrity and security of all school data. You will also provide training and support to staff, helping to maximise the effective use of data systems throughout the school. This position would suit an experienced Data Manager, MIS Manager, or school data professional with strong technical, analytical, and organisational skills who is looking to make a significant impact within a thriving educational environment. Data Manager The School This is a well-established and high-achieving independent school located in Bushey, recognised for its strong academic outcomes, excellent pastoral provision, and commitment to providing students with a broad and enriching educational experience. The school places a strong emphasis on innovation, continuous improvement, and the effective use of technology to support teaching, learning, and operational excellence. Staff benefit from a collaborative and supportive working environment, with opportunities for professional growth and development. Located in Bushey, the school benefits from excellent transport links to North London and the surrounding Hertfordshire area, alongside outstanding facilities and extensive grounds. If this Data Manager role is for you, APPLY NOW, or contact the team at TLTP for more information.
Jun 12, 2026
Full time
Data Manager Bushey Permanent September 2026 Start Data Manager Bushey Data Manager Full Time or Part Time Data Manager Permanent Position Data Manager September 2026 Start Data Manager Open to Experienced MIS and Data Professionals Are you an experienced Data Manager with strong knowledge of school information systems? Do you have experience using iSAMS, reporting tools, and data analysis to support school improvement? Are you looking for an opportunity to lead the strategic development of data systems within a successful independent school? If so, this Data Manager role could be the perfect opportunity for you! Data Manager The Role A highly successful independent school based in Bushey is seeking an experienced Data Manager to lead the strategic and operational management of the school's data, information systems, and reporting infrastructure. The successful candidate will be responsible for overseeing the effective use and development of iSAMS, ensuring data accuracy, compliance, and accessibility across the organisation. You will work closely with the Senior Leadership Team, providing high-quality reporting, analysis, and insights to support decision-making across academic, pastoral, admissions, and operational areas. The role will involve managing academic year processes, developing automated reporting solutions, maintaining system integrations, supporting GDPR compliance, and ensuring the integrity and security of all school data. You will also provide training and support to staff, helping to maximise the effective use of data systems throughout the school. This position would suit an experienced Data Manager, MIS Manager, or school data professional with strong technical, analytical, and organisational skills who is looking to make a significant impact within a thriving educational environment. Data Manager The School This is a well-established and high-achieving independent school located in Bushey, recognised for its strong academic outcomes, excellent pastoral provision, and commitment to providing students with a broad and enriching educational experience. The school places a strong emphasis on innovation, continuous improvement, and the effective use of technology to support teaching, learning, and operational excellence. Staff benefit from a collaborative and supportive working environment, with opportunities for professional growth and development. Located in Bushey, the school benefits from excellent transport links to North London and the surrounding Hertfordshire area, alongside outstanding facilities and extensive grounds. If this Data Manager role is for you, APPLY NOW, or contact the team at TLTP for more information.
Job Title: SC Cleared Knowledge Manager - Service Delivery Associate Location: Corsham (On-site) Contract: Until 30/12/2026 Rate: £340 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Our client, a leading organisation in defence and technology, is hiring for a reputable client to support their Defence programme. We're seeking a dedicated Knowledge Manager to work closely with the customer and Embedded teams in a dynamic, collaborative environment. What you'll be doing: . Co-locate on-site at Corsham, working directly with military personnel and technical staff. . Maintain and develop the Knowledge Management System (KMS) supporting diverse technical products. . Produce, review, and author Knowledge Articles, ensuring accuracy and relevance through a robust review process. . Support knowledge transfer, information management, and continual service improvement activities. . Conduct regular audits of Knowledge Articles to ensure currency and accuracy. . Participate in technical calls, providing expert input on knowledge management processes. What you'll bring: . Proven experience developing and implementing Knowledge Management processes and procedures. . Excellent verbal and written communication skills, with strong attention to detail. . Ability to educate personnel on Knowledge Management importance and best practices. . Experience managing Knowledge Articles and supporting knowledge transfer activities. . Familiarity with bespoke tools supporting Knowledge Management and repositories. . Knowledge of the Defence Digital Service Management Framework is advantageous. This is an excellent opportunity to contribute to a vital defence project within a supportive team environment. If you're a proactive professional with a passion for knowledge management and a security clearance, we'd love to hear from you. Apply now to join a forward-thinking team supporting critical national infrastructure! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 12, 2026
Contractor
Job Title: SC Cleared Knowledge Manager - Service Delivery Associate Location: Corsham (On-site) Contract: Until 30/12/2026 Rate: £340 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Our client, a leading organisation in defence and technology, is hiring for a reputable client to support their Defence programme. We're seeking a dedicated Knowledge Manager to work closely with the customer and Embedded teams in a dynamic, collaborative environment. What you'll be doing: . Co-locate on-site at Corsham, working directly with military personnel and technical staff. . Maintain and develop the Knowledge Management System (KMS) supporting diverse technical products. . Produce, review, and author Knowledge Articles, ensuring accuracy and relevance through a robust review process. . Support knowledge transfer, information management, and continual service improvement activities. . Conduct regular audits of Knowledge Articles to ensure currency and accuracy. . Participate in technical calls, providing expert input on knowledge management processes. What you'll bring: . Proven experience developing and implementing Knowledge Management processes and procedures. . Excellent verbal and written communication skills, with strong attention to detail. . Ability to educate personnel on Knowledge Management importance and best practices. . Experience managing Knowledge Articles and supporting knowledge transfer activities. . Familiarity with bespoke tools supporting Knowledge Management and repositories. . Knowledge of the Defence Digital Service Management Framework is advantageous. This is an excellent opportunity to contribute to a vital defence project within a supportive team environment. If you're a proactive professional with a passion for knowledge management and a security clearance, we'd love to hear from you. Apply now to join a forward-thinking team supporting critical national infrastructure! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
