Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We're looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You'll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend on-call support. Collaborate with Engineering, IT, and Sales to support contract renewals and customer requirements. Produce monthly reports, identify data errors, and maintain accurate customer records. Build strong relationships with partners and third-party vendors. Use systems such as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We're Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular hours, including weekend pager duty (4-6 hours). Proficiency in Salesforce, SAP, ServiceNow, and Google Workspace. Comfortable commuting to our Staines office.
Jun 22, 2026
Seasonal
Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We're looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You'll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend on-call support. Collaborate with Engineering, IT, and Sales to support contract renewals and customer requirements. Produce monthly reports, identify data errors, and maintain accurate customer records. Build strong relationships with partners and third-party vendors. Use systems such as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We're Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular hours, including weekend pager duty (4-6 hours). Proficiency in Salesforce, SAP, ServiceNow, and Google Workspace. Comfortable commuting to our Staines office.
Job Title: HR Co-ordinator Location: Ipswich Duration: 3 months Main Purpose of the Job: To provide comprehensive HR and recruitment co-ordination support to the HR team and Site Management on a major infrastructure project. The role will play a key part in ensuring compliant, efficient, and professional delivery of HR services, including recruitment administration, onboarding, security vetting, and right-to-work compliance within a highly regulated environment. Key Tasks & Responsibilities: Recruitment & Onboarding Co-ordination Provide end-to-end recruitment co-ordination support, coordinating vacancies, advertising roles, and assisting with candidate shortlisting where required. Liaise with hiring managers, recruitment agencies, and candidates to coordinate interviews, site inductions, and offer processes. Manage pre-employment checks, ensuring all required documentation is obtained prior to start dates. Maintain accurate recruitment and onboarding records on internal HR systems. Integration & Employee Support Act as the first point of contact for visitors, new starters, overseas workers, and agency personnel attending site. Support the integration of new employees, including coordinating IT equipment, medical assessments, inductions, and access requirements. Provide ongoing HR administrative support to employees and site teams throughout the employee lifecycle. Support line managers and employees with HR queries Acting as the primary point of contact for staff inquiries regarding company policies, benefits, and payroll. Support the HR team with projects HR Administration Draft and issue HR correspondence and employee communications, ensuring accurate file management and record-keeping. Process changes to employee terms and conditions. Triage and manage the HR and vetting inboxes, responding appropriately or escalating where required. Ensure all work is carried out in line with GDPR requirements, maintaining strict confidentiality at all times. Undertake any other reasonable duties as required to support the HR function and project needs. Knowledge, Experience and Qualifications Required: CIPD Level 3 and/or experience in an HR Administration role, ideally within construction, engineering, or a regulated environment Experience supporting recruitment and onboarding processes Strong administrative and data entry skills Customer-facing experience with a professional and approachable manner Excellent verbal and written communication skills High attention to detail and accuracy Strong organisational and planning skills, with the ability to manage multiple priorities in a fast-paced environment Advanced proficiency in Microsoft Office, particularly Excel We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jun 22, 2026
Contractor
Job Title: HR Co-ordinator Location: Ipswich Duration: 3 months Main Purpose of the Job: To provide comprehensive HR and recruitment co-ordination support to the HR team and Site Management on a major infrastructure project. The role will play a key part in ensuring compliant, efficient, and professional delivery of HR services, including recruitment administration, onboarding, security vetting, and right-to-work compliance within a highly regulated environment. Key Tasks & Responsibilities: Recruitment & Onboarding Co-ordination Provide end-to-end recruitment co-ordination support, coordinating vacancies, advertising roles, and assisting with candidate shortlisting where required. Liaise with hiring managers, recruitment agencies, and candidates to coordinate interviews, site inductions, and offer processes. Manage pre-employment checks, ensuring all required documentation is obtained prior to start dates. Maintain accurate recruitment and onboarding records on internal HR systems. Integration & Employee Support Act as the first point of contact for visitors, new starters, overseas workers, and agency personnel attending site. Support the integration of new employees, including coordinating IT equipment, medical assessments, inductions, and access requirements. Provide ongoing HR administrative support to employees and site teams throughout the employee lifecycle. Support line managers and employees with HR queries Acting as the primary point of contact for staff inquiries regarding company policies, benefits, and payroll. Support the HR team with projects HR Administration Draft and issue HR correspondence and employee communications, ensuring accurate file management and record-keeping. Process changes to employee terms and conditions. Triage and manage the HR and vetting inboxes, responding appropriately or escalating where required. Ensure all work is carried out in line with GDPR requirements, maintaining strict confidentiality at all times. Undertake any other reasonable duties as required to support the HR function and project needs. Knowledge, Experience and Qualifications Required: CIPD Level 3 and/or experience in an HR Administration role, ideally within construction, engineering, or a regulated environment Experience supporting recruitment and onboarding processes Strong administrative and data entry skills Customer-facing experience with a professional and approachable manner Excellent verbal and written communication skills High attention to detail and accuracy Strong organisational and planning skills, with the ability to manage multiple priorities in a fast-paced environment Advanced proficiency in Microsoft Office, particularly Excel We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bush & Company Rehabilitation
Newcastle Upon Tyne, Tyne And Wear
Flexible, case by case instructions Home based/UK-Wide Looking for flexibility while continuing to deliver high quality clinical outcomes? Are you a Physiotherapist, Social Worker, Occupational Therapist, Sports Science Professional or Registered General Nurse seeking a flexible opportunity within a specialist rehabilitation and case management setting? Bush & Co is expanding its network of Case Managers to support individuals following life-changing injuries. This is an engagement under a flexible employment contract to support individuals with complex rehabilitation needs on a flexible basis. About You You are an experienced and autonomous clinician with a strong background in rehabilitation following serious injury. You understand the significant impact that catastrophic injuries can have on individuals and their families, and you are committed to improving outcomes through structured, evidence based rehabilitation planning and coordination. You are proactive, organised, and solution-focused, with strong clinical reasoning and excellent communication skills. You are confident building trusted relationships with clients, families, and multidisciplinary professionals, and you recognise the importance of creating safe, effective, and enabling rehabilitation environments. You are comfortable operating as an independently, managing your own time and approach to delivery within agreed contractual requirements. The Role As an Clinical Case Manager, you will become part of our network of clinicians, offered individual case instructions, supporting adults with complex rehabilitation needs, which may include: Acquired Brain Injury Spinal Cord Injury Complex orthopaedic injuries Amputation and limb loss Psychological injuries Other life-changing conditions Where agreed and appropriate for each individual case, your responsibilities may include: Conducting assessments within the home or community settings Developing, implementing and reviewing rehabilitation recommendations and plans Coordinating appropriate rehabilitation services and external providers Supporting goal setting and outcome-focused rehabilitation planning Liaising with multidisciplinary professionals where required for the case Producing clear, professional case documentation and reports Supporting rehabilitation pathways Why Bush & Co? Bush & Co is recognised for its expertise, quality, and trusted reputation within the field of rehabilitation and case management. Our clients, families, solicitors, and insurers rely on the high standards we deliver. As an Clinical Case Manager, while undertaking individual case work, you may have access to: Clinical Governance and safeguarding support Clinical supervision and support Professional peer network opportunities Optional CPD and learning events Administrative and operational coordination support relating to the case Salary paid via PAYE Tax and National Insurance deducted at source Statutory holiday entitlement in line with Working Time Regulations Pension auto-enrolment where eligible Skills and Experience Required Essential: A minimum of 5 years' post-qualification clinical experience Current registration with a relevant professional body (HCPC, NMC, or Social Work England) Experience establishing or implementing rehabilitation packages Strong clinical reasoning and autonomous decision making skills Excellent relationship-building and communication skills, including report writing A full driving licence and access to your own vehicle Willingness to travel across the UK as required for individual cases. Desirable : Previous case management experience Experience working within community, hospital or private rehabilitation settings Apply Now If you are currently working as a Case Manager, Social Worker, Occupational Therapist, Sports Science Professional, Physiotherapist, Registered General Nurse, Clinical Rehabilitation Coordinator, or Paediatric Nurse interested in flexible, independent case management work then we would welcome an expression of interest. REF-
Jun 22, 2026
Full time
Flexible, case by case instructions Home based/UK-Wide Looking for flexibility while continuing to deliver high quality clinical outcomes? Are you a Physiotherapist, Social Worker, Occupational Therapist, Sports Science Professional or Registered General Nurse seeking a flexible opportunity within a specialist rehabilitation and case management setting? Bush & Co is expanding its network of Case Managers to support individuals following life-changing injuries. This is an engagement under a flexible employment contract to support individuals with complex rehabilitation needs on a flexible basis. About You You are an experienced and autonomous clinician with a strong background in rehabilitation following serious injury. You understand the significant impact that catastrophic injuries can have on individuals and their families, and you are committed to improving outcomes through structured, evidence based rehabilitation planning and coordination. You are proactive, organised, and solution-focused, with strong clinical reasoning and excellent communication skills. You are confident building trusted relationships with clients, families, and multidisciplinary professionals, and you recognise the importance of creating safe, effective, and enabling rehabilitation environments. You are comfortable operating as an independently, managing your own time and approach to delivery within agreed contractual requirements. The Role As an Clinical Case Manager, you will become part of our network of clinicians, offered individual case instructions, supporting adults with complex rehabilitation needs, which may include: Acquired Brain Injury Spinal Cord Injury Complex orthopaedic injuries Amputation and limb loss Psychological injuries Other life-changing conditions Where agreed and appropriate for each individual case, your responsibilities may include: Conducting assessments within the home or community settings Developing, implementing and reviewing rehabilitation recommendations and plans Coordinating appropriate rehabilitation services and external providers Supporting goal setting and outcome-focused rehabilitation planning Liaising with multidisciplinary professionals where required for the case Producing clear, professional case documentation and reports Supporting rehabilitation pathways Why Bush & Co? Bush & Co is recognised for its expertise, quality, and trusted reputation within the field of rehabilitation and case management. Our clients, families, solicitors, and insurers rely on the high standards we deliver. As an Clinical Case Manager, while undertaking individual case work, you may have access to: Clinical Governance and safeguarding support Clinical supervision and support Professional peer network opportunities Optional CPD and learning events Administrative and operational coordination support relating to the case Salary paid via PAYE Tax and National Insurance deducted at source Statutory holiday entitlement in line with Working Time Regulations Pension auto-enrolment where eligible Skills and Experience Required Essential: A minimum of 5 years' post-qualification clinical experience Current registration with a relevant professional body (HCPC, NMC, or Social Work England) Experience establishing or implementing rehabilitation packages Strong clinical reasoning and autonomous decision making skills Excellent relationship-building and communication skills, including report writing A full driving licence and access to your own vehicle Willingness to travel across the UK as required for individual cases. Desirable : Previous case management experience Experience working within community, hospital or private rehabilitation settings Apply Now If you are currently working as a Case Manager, Social Worker, Occupational Therapist, Sports Science Professional, Physiotherapist, Registered General Nurse, Clinical Rehabilitation Coordinator, or Paediatric Nurse interested in flexible, independent case management work then we would welcome an expression of interest. REF-
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 22, 2026
Full time
Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A fantastic opportunity has arisen for an experienced Customer Service Manager to join a leading manufacturing organisation within a fast-paced commercial environment. This is a full-time, permanent role based in Wigan. Benefits: Salary - £50,000 to £55,000 per annum, dependant on experience Working Hours - Monday to Friday, 9am to 5pm Holidays - 25 days per annum, plus 8 Bank Holidays 4.5% Matched Pension Contribution Office-based The Role: You will be responsible for leading a customer service team, ensuring the delivery of exceptional service, and acting as a key link between customers, sales, production, and logistics. This role is critical in driving customer satisfaction and supporting the wider commercial strategy. Key Responsibilities: Lead, develop, and manage a team of Customer Service Coordinators Deliver outstanding customer service and manage expectations effectively Oversee order management, ensuring accuracy across pricing, stock, and delivery timelines Work cross-functionally with production, logistics, and sales to achieve OTIF targets Support account planning and customer review meetings Drive continuous improvement across customer service processes Specification: Experience working with ERP/CRM systems (e.g. SAP) Background in manufacturing, logistics, or commercial sectors is essential Understanding of order management and supply chain processes Customer-centric approach with strong empathy Excellent communication skills (written and verbal) Team leadership and development capability Please apply today if you match the specification and this role is right for you!
Jun 22, 2026
Full time
A fantastic opportunity has arisen for an experienced Customer Service Manager to join a leading manufacturing organisation within a fast-paced commercial environment. This is a full-time, permanent role based in Wigan. Benefits: Salary - £50,000 to £55,000 per annum, dependant on experience Working Hours - Monday to Friday, 9am to 5pm Holidays - 25 days per annum, plus 8 Bank Holidays 4.5% Matched Pension Contribution Office-based The Role: You will be responsible for leading a customer service team, ensuring the delivery of exceptional service, and acting as a key link between customers, sales, production, and logistics. This role is critical in driving customer satisfaction and supporting the wider commercial strategy. Key Responsibilities: Lead, develop, and manage a team of Customer Service Coordinators Deliver outstanding customer service and manage expectations effectively Oversee order management, ensuring accuracy across pricing, stock, and delivery timelines Work cross-functionally with production, logistics, and sales to achieve OTIF targets Support account planning and customer review meetings Drive continuous improvement across customer service processes Specification: Experience working with ERP/CRM systems (e.g. SAP) Background in manufacturing, logistics, or commercial sectors is essential Understanding of order management and supply chain processes Customer-centric approach with strong empathy Excellent communication skills (written and verbal) Team leadership and development capability Please apply today if you match the specification and this role is right for you!
Purpose of the Role The Group HR Advisor delivers high-quality, operational HR support across the full employee lifecycle. This role blends hands-on HR administration with proactive advisory support, acting as a trusted first point of contact for both managers and employees. You will provide practical, solutions-focused guidance on a broad range of people matters, including employee relations, policy interpretation, absence management, and recruitment. The role requires sound judgement, confidence in applying HR best practice, and a strong commitment to consistency and compliance. As a key member of the HR team, you will contribute to strengthening people practices, enhancing the employee experience, and supporting a positive, aligned organisational culture. Reporting Line Reporting to: HR Director Location Basildon Travel to other sites as required Key Responsibilities1. Recruitment & Onboarding Partner with hiring managers to support workforce planning, job scoping, and recruitment activity Coordinate end-to-end recruitment processes including advertising, screening, and interviews Ensure a professional and engaging candidate experience throughout the hiring journey Lead onboarding processes, including new starter inductions Liaise with recruitment agencies and preferred suppliers Monitor agency performance and recruitment costs Maintain accurate recruitment records and reporting Identify opportunities to improve recruitment and selection processes 2. Employee Relations & Policy Support Provide timely, practical HR advice to managers and employees on policies, procedures, and people matters Support employee relations cases including disciplinary, grievance, and absence management Assist with investigations, minute-taking, outcome documentation, and case tracking Escalate complex or high-risk cases to the HR Director as appropriate Promote fair and consistent application of policies across the organisation Support early intervention approaches to performance and wellbeing concerns 3. HR Operations & Compliance Manage employee lifecycle administration (starters, leavers, changes) with accuracy and efficiency Maintain and update HR systems (People HR) ensuring data integrity and compliance Produce and analyse HR metrics (e.g. absence, turnover, engagement trends) Support internal audits and compliance requirements Ensure all HR practices align with UK employment legislation and company standards 4. Culture & Engagement Support delivery and analysis of the annual Employee Engagement Survey Work with stakeholders to implement actionable engagement initiatives Promote company values, behaviours, and a positive working environment Contribute to initiatives that enhance inclusion, collaboration, and continuous improvement 5. HR Projects & Continuous Improvement Support the development and review of HR policies and procedures Contribute to HR projects and cross-site initiatives Assist with HR communications, briefings, and guidance materials Act as an HR representative during audits or external reviews Identify and implement opportunities to improve HR processes and service delivery People Management & Support Guide and support managers in applying performance, development, and attendance processes Promote consistency, fairness, and accountability in people management practices Support development of HR resources, templates, and toolkits to enhance management capability Act as a role model for professional, respectful, and values-driven behaviours Relationship Management Build strong, trusted relationships across all levels of the organisation Maintain effective communication with Trade Union representatives Collaborate across departments and sites to support a unified culture Approach all interactions with professionalism, credibility, and a solutions-focused mindset Self-Management Operate with integrity, discretion, and strict confidentiality Proactively manage workload, priorities, and deadlines Demonstrate resilience and adaptability in a fast-paced environment Maintain up-to-date HR knowledge through continuous learning and external benchmarking Take initiative in identifying improvements and contributing to team effectiveness Qualifications, Skills & Experience Proven experience in an HR Advisor, HR Coordinator, or HR Generalist role (ideally within an SME or multi-site environment) CIPD qualified, or working towards CIPD Level 5, or equivalent practical experience Strong working knowledge of UK employment law and HR best practice Confident communicator with the ability to influence and build relationships at all levels Experience using HR systems (People HR or similar) and Microsoft Office tools High level of professionalism when handling sensitive and confidential matters Strong organisational skills with the ability to manage multiple priorities effectively Resilient, proactive, and adaptable with a positive approach Fluent in English; additional language skills (e.g. Polish) are advantageous Why Join Us? Opportunity to shape and influence HR practices across a growing organisation Exposure to a wide range of HR activities and projects Collaborative and supportive team environment Commitment to employee development and continuous improvement Benefits: Private medical insurance Company pension Death in service benefit Employee retail discounts Life insurance Free on-site parking Canteen facilities You will receive 33 days holiday per year which includes a Christmas closure You ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment
Jun 22, 2026
Full time
Purpose of the Role The Group HR Advisor delivers high-quality, operational HR support across the full employee lifecycle. This role blends hands-on HR administration with proactive advisory support, acting as a trusted first point of contact for both managers and employees. You will provide practical, solutions-focused guidance on a broad range of people matters, including employee relations, policy interpretation, absence management, and recruitment. The role requires sound judgement, confidence in applying HR best practice, and a strong commitment to consistency and compliance. As a key member of the HR team, you will contribute to strengthening people practices, enhancing the employee experience, and supporting a positive, aligned organisational culture. Reporting Line Reporting to: HR Director Location Basildon Travel to other sites as required Key Responsibilities1. Recruitment & Onboarding Partner with hiring managers to support workforce planning, job scoping, and recruitment activity Coordinate end-to-end recruitment processes including advertising, screening, and interviews Ensure a professional and engaging candidate experience throughout the hiring journey Lead onboarding processes, including new starter inductions Liaise with recruitment agencies and preferred suppliers Monitor agency performance and recruitment costs Maintain accurate recruitment records and reporting Identify opportunities to improve recruitment and selection processes 2. Employee Relations & Policy Support Provide timely, practical HR advice to managers and employees on policies, procedures, and people matters Support employee relations cases including disciplinary, grievance, and absence management Assist with investigations, minute-taking, outcome documentation, and case tracking Escalate complex or high-risk cases to the HR Director as appropriate Promote fair and consistent application of policies across the organisation Support early intervention approaches to performance and wellbeing concerns 3. HR Operations & Compliance Manage employee lifecycle administration (starters, leavers, changes) with accuracy and efficiency Maintain and update HR systems (People HR) ensuring data integrity and compliance Produce and analyse HR metrics (e.g. absence, turnover, engagement trends) Support internal audits and compliance requirements Ensure all HR practices align with UK employment legislation and company standards 4. Culture & Engagement Support delivery and analysis of the annual Employee Engagement Survey Work with stakeholders to implement actionable engagement initiatives Promote company values, behaviours, and a positive working environment Contribute to initiatives that enhance inclusion, collaboration, and continuous improvement 5. HR Projects & Continuous Improvement Support the development and review of HR policies and procedures Contribute to HR projects and cross-site initiatives Assist with HR communications, briefings, and guidance materials Act as an HR representative during audits or external reviews Identify and implement opportunities to improve HR processes and service delivery People Management & Support Guide and support managers in applying performance, development, and attendance processes Promote consistency, fairness, and accountability in people management practices Support development of HR resources, templates, and toolkits to enhance management capability Act as a role model for professional, respectful, and values-driven behaviours Relationship Management Build strong, trusted relationships across all levels of the organisation Maintain effective communication with Trade Union representatives Collaborate across departments and sites to support a unified culture Approach all interactions with professionalism, credibility, and a solutions-focused mindset Self-Management Operate with integrity, discretion, and strict confidentiality Proactively manage workload, priorities, and deadlines Demonstrate resilience and adaptability in a fast-paced environment Maintain up-to-date HR knowledge through continuous learning and external benchmarking Take initiative in identifying improvements and contributing to team effectiveness Qualifications, Skills & Experience Proven experience in an HR Advisor, HR Coordinator, or HR Generalist role (ideally within an SME or multi-site environment) CIPD qualified, or working towards CIPD Level 5, or equivalent practical experience Strong working knowledge of UK employment law and HR best practice Confident communicator with the ability to influence and build relationships at all levels Experience using HR systems (People HR or similar) and Microsoft Office tools High level of professionalism when handling sensitive and confidential matters Strong organisational skills with the ability to manage multiple priorities effectively Resilient, proactive, and adaptable with a positive approach Fluent in English; additional language skills (e.g. Polish) are advantageous Why Join Us? Opportunity to shape and influence HR practices across a growing organisation Exposure to a wide range of HR activities and projects Collaborative and supportive team environment Commitment to employee development and continuous improvement Benefits: Private medical insurance Company pension Death in service benefit Employee retail discounts Life insurance Free on-site parking Canteen facilities You will receive 33 days holiday per year which includes a Christmas closure You ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment
Our client is a well-established national provider of specialist plant and equipment solutions, supporting major construction, infrastructure, rail and energy projects across the UK. Due to continued growth, they are seeking an organised and proactive Resource Coordinator to join their operations team. The Role Reporting into the Resource Management function, you will be responsible for coordinating the supply of skilled plant operators to support customer contracts across your region. This is a fast-paced role requiring excellent planning, communication and organisational skills to ensure customer requirements are met efficiently and compliantly. The position also includes responsibility for coordinating rail personnel, ensuring all compliance, competency and administration requirements are maintained in line with industry standards. Key Responsibilities Coordinate the allocation of suitably qualified operators to fulfil customer requirements across your region. Maintain and develop relationships with operators, subcontractors and agency personnel. Liaise with operational teams, hire desks, sales teams and site contacts to ensure smooth delivery of services. Ensure all operator documentation is current and compliant, including qualifications, right to work checks, medicals and competency records. Manage rail resource requirements, ensuring compliance with relevant industry standards and systems. Monitor sponsorship arrangements, fatigue management requirements and rail-specific compliance obligations. Maintain accurate records across internal systems and databases. Conduct regular operator welfare and attendance checks. Process payroll information and support accurate customer invoicing. Provide support and cover for colleagues within the wider resource coordination team when required. About You Previous experience within recruitment, labour supply, resource planning or workforce coordination. Experience working within a temporary recruitment or resourcing environment. Knowledge of rail labour supply essential Strong administration and organisational skills. Excellent attention to detail. Confident communicator with strong telephone and email skills. Able to work effectively under pressure and manage multiple priorities. Strong IT skills, including Microsoft Office and database systems. Team-focused approach with a positive and professional attitude. Package Enhanced annual leave entitlement that increases with service. Workplace pension scheme. Employee referral programme. Employee Assistance Programme. Health and wellbeing support. Retail discount scheme. Paid volunteering days. Eye care vouchers. Annual flu vaccination vouchers. Accredited Living Wage employer. If you're an experienced resource coordinator, recruiter or workforce planner within rail and looking to join a growing national business supporting major UK infrastructure projects, we'd love to hear from you.
Jun 22, 2026
Full time
Our client is a well-established national provider of specialist plant and equipment solutions, supporting major construction, infrastructure, rail and energy projects across the UK. Due to continued growth, they are seeking an organised and proactive Resource Coordinator to join their operations team. The Role Reporting into the Resource Management function, you will be responsible for coordinating the supply of skilled plant operators to support customer contracts across your region. This is a fast-paced role requiring excellent planning, communication and organisational skills to ensure customer requirements are met efficiently and compliantly. The position also includes responsibility for coordinating rail personnel, ensuring all compliance, competency and administration requirements are maintained in line with industry standards. Key Responsibilities Coordinate the allocation of suitably qualified operators to fulfil customer requirements across your region. Maintain and develop relationships with operators, subcontractors and agency personnel. Liaise with operational teams, hire desks, sales teams and site contacts to ensure smooth delivery of services. Ensure all operator documentation is current and compliant, including qualifications, right to work checks, medicals and competency records. Manage rail resource requirements, ensuring compliance with relevant industry standards and systems. Monitor sponsorship arrangements, fatigue management requirements and rail-specific compliance obligations. Maintain accurate records across internal systems and databases. Conduct regular operator welfare and attendance checks. Process payroll information and support accurate customer invoicing. Provide support and cover for colleagues within the wider resource coordination team when required. About You Previous experience within recruitment, labour supply, resource planning or workforce coordination. Experience working within a temporary recruitment or resourcing environment. Knowledge of rail labour supply essential Strong administration and organisational skills. Excellent attention to detail. Confident communicator with strong telephone and email skills. Able to work effectively under pressure and manage multiple priorities. Strong IT skills, including Microsoft Office and database systems. Team-focused approach with a positive and professional attitude. Package Enhanced annual leave entitlement that increases with service. Workplace pension scheme. Employee referral programme. Employee Assistance Programme. Health and wellbeing support. Retail discount scheme. Paid volunteering days. Eye care vouchers. Annual flu vaccination vouchers. Accredited Living Wage employer. If you're an experienced resource coordinator, recruiter or workforce planner within rail and looking to join a growing national business supporting major UK infrastructure projects, we'd love to hear from you.
Macildowie Recruitment and Retention
Northampton, Northamptonshire
Customer Service Coordinator / Support Northamptonshire (Office-Based) Permanent Full-Time Salary: £24000 - £28000 Macildowie are working with this client based in Northamptonshire to recruit a Customer Service Coordinator to join a growing organisation operating within the environmental services and sustainability sector. This is a fantastic opportunity for a customer-focused professional who enjoys working in a fast-paced environment and wants to be part of a business that is committed to helping clients achieve their sustainability goals. The successful candidate will play a key role in coordinating customer requirements, supporting operational delivery, and ensuring an exceptional service experience from start to finish. Key Responsibilities: • Prioritise and process customer orders, requests and enquiries received via telephone and email• Maintain regular communication with active client sites to ensure service delivery standards are achieved• Investigate and resolve customer queries and complaints in a timely and professional manner• Maintain accurate customer records and update internal systems accordingly• Escalate any customer or supplier concerns to senior management when required• Support the wider team with operational processes and administrative activities• Assist with diary management, scheduling and maintaining accurate filing systems• Ensure all internal procedures and compliance requirements are followed consistently• Contribute positively towards continuous improvement initiatives across the business About You: • Previous experience within a customer service, coordinator or administration role• Strong communication skills, both written and verbal• Highly organised with excellent attention to detail• Comfortable managing multiple priorities in a busy environment• A proactive problem-solver with a customer-first approach• Strong IT skills, including Microsoft Office applications• Able to work effectively both independently and as part of a team The Opportunity: This role offers genuine career development opportunities within a growing and values-led organisation. You will join a collaborative team environment where customer service excellence, sustainability and continuous improvement are at the heart of everything they do. For more information or to apply, please get in touch with Macildowie Recruitment.
Jun 22, 2026
Full time
Customer Service Coordinator / Support Northamptonshire (Office-Based) Permanent Full-Time Salary: £24000 - £28000 Macildowie are working with this client based in Northamptonshire to recruit a Customer Service Coordinator to join a growing organisation operating within the environmental services and sustainability sector. This is a fantastic opportunity for a customer-focused professional who enjoys working in a fast-paced environment and wants to be part of a business that is committed to helping clients achieve their sustainability goals. The successful candidate will play a key role in coordinating customer requirements, supporting operational delivery, and ensuring an exceptional service experience from start to finish. Key Responsibilities: • Prioritise and process customer orders, requests and enquiries received via telephone and email• Maintain regular communication with active client sites to ensure service delivery standards are achieved• Investigate and resolve customer queries and complaints in a timely and professional manner• Maintain accurate customer records and update internal systems accordingly• Escalate any customer or supplier concerns to senior management when required• Support the wider team with operational processes and administrative activities• Assist with diary management, scheduling and maintaining accurate filing systems• Ensure all internal procedures and compliance requirements are followed consistently• Contribute positively towards continuous improvement initiatives across the business About You: • Previous experience within a customer service, coordinator or administration role• Strong communication skills, both written and verbal• Highly organised with excellent attention to detail• Comfortable managing multiple priorities in a busy environment• A proactive problem-solver with a customer-first approach• Strong IT skills, including Microsoft Office applications• Able to work effectively both independently and as part of a team The Opportunity: This role offers genuine career development opportunities within a growing and values-led organisation. You will join a collaborative team environment where customer service excellence, sustainability and continuous improvement are at the heart of everything they do. For more information or to apply, please get in touch with Macildowie Recruitment.
With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it's an exciting time to be part of building our next chapter. Event & Engagement Coordinator Remotely based in North West England with one day a week based in Manchester office. 9 month fixed term contract / placement. Job Purpose: To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences. Key Responsibilities: Event Coordination Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. Liaise with relevant external and internal contacts such as venues, suppliers, CSSC's ticketing platform, Head Office departments, and volunteers. Complete all relevant compliance work such as risk assessments and public liability checks. Develop and manage event budgets, ensuring value for money and accurate financial tracking. Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. Recruit and coordinate volunteers to assist with events. Evaluate event success through feedback, data collection, and post-event reporting. Digital Engagement Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. Manage and grow the North West's CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. Create engaging, on-brand short-form video content tailored to target audiences. Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. Stay up to date with emerging social media trends, tools, and platform updates. Key Skills & Experience: Essential: Proven experience in planning and delivering events. Strong organisational and time-management skills. Ability to manage budgets and handle multiple projects simultaneously. Excellent communication and stakeholder engagement skills. Flexibility to work evenings and weekends when required. Full UK driving licence and willingness to travel across the region. Ability to analyse member insights to inform event planning and attract potential new members. Ability to work collaboratively with regional teams to support membership growth and positive member experiences. Ability to build rapport with volunteers and identify the support needed for successful event delivery. Confidence in using IT systems and ticketing platforms to promote events across appropriate channels. Desirable: Experience working with community groups, charities, membership organisations or not for profits. Knowledge of health and safety and safeguarding procedures. Familiarity with marketing or PR for events. First Aid or event safety training. Previous experience with ticketing platforms or willingness to learn. Understanding of how comms and events align with one another. Data literacy or willingness to understand some basic data analytics. Who are we looking for? Energetic and positive, bringing enthusiasm to everything you do. Excited by change, seeing new opportunities and possibilities. Keen to succeed with a strong development mindset. Passionate about delivering great events and experiences. Open to feedback, always looking for ways to improve. CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed. If this job sounds like it would be of interest to you, please get in touch, we'd love to hear from you! To apply, please visit our website via the button below.
Jun 22, 2026
Full time
With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it's an exciting time to be part of building our next chapter. Event & Engagement Coordinator Remotely based in North West England with one day a week based in Manchester office. 9 month fixed term contract / placement. Job Purpose: To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences. Key Responsibilities: Event Coordination Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. Liaise with relevant external and internal contacts such as venues, suppliers, CSSC's ticketing platform, Head Office departments, and volunteers. Complete all relevant compliance work such as risk assessments and public liability checks. Develop and manage event budgets, ensuring value for money and accurate financial tracking. Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. Recruit and coordinate volunteers to assist with events. Evaluate event success through feedback, data collection, and post-event reporting. Digital Engagement Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. Manage and grow the North West's CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. Create engaging, on-brand short-form video content tailored to target audiences. Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. Stay up to date with emerging social media trends, tools, and platform updates. Key Skills & Experience: Essential: Proven experience in planning and delivering events. Strong organisational and time-management skills. Ability to manage budgets and handle multiple projects simultaneously. Excellent communication and stakeholder engagement skills. Flexibility to work evenings and weekends when required. Full UK driving licence and willingness to travel across the region. Ability to analyse member insights to inform event planning and attract potential new members. Ability to work collaboratively with regional teams to support membership growth and positive member experiences. Ability to build rapport with volunteers and identify the support needed for successful event delivery. Confidence in using IT systems and ticketing platforms to promote events across appropriate channels. Desirable: Experience working with community groups, charities, membership organisations or not for profits. Knowledge of health and safety and safeguarding procedures. Familiarity with marketing or PR for events. First Aid or event safety training. Previous experience with ticketing platforms or willingness to learn. Understanding of how comms and events align with one another. Data literacy or willingness to understand some basic data analytics. Who are we looking for? Energetic and positive, bringing enthusiasm to everything you do. Excited by change, seeing new opportunities and possibilities. Keen to succeed with a strong development mindset. Passionate about delivering great events and experiences. Open to feedback, always looking for ways to improve. CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed. If this job sounds like it would be of interest to you, please get in touch, we'd love to hear from you! To apply, please visit our website via the button below.
Salary from £53,486 + Up to 10% Bonus Permanent, 40 Hours Per Week Based at our offices in Thorpe Park, Leeds or Doxford Park, Sunderland Shaping safe, compliant designs that power our network As an Investment and Design Coordinator at Northern Gas Networks (NGN), you will be at the heart of delivering safe, high?quality capital projects that support our network and customers. You will lead and coordinate the full design lifecycle, from early concept development and scoping through to final handover, taking technical ownership throughout the process. Acting as the technically responsible person, you will ensure that all designs are safe, compliant, cost?effective and aligned with regulatory requirements and NGN s strategic objectives. You will also provide design assurance across the wider project lifecycle, working closely with internal teams and delivery partners to ensure design integrity is maintained from start to finish. This is a hands?on technical role, working across a range of disciplines including Mechanical, Electrical and Instrumentation, Pipelines, Cathodic Protection, Civil and Security . The role requires strong technical capability, supported by relevant qualifications, authorisations and experience within your specialist discipline. A full UK driving licence is essential. The role involves travel across NGN s operational area, including major cities such as Newcastle, Sunderland, Leeds, York, Hull, and Bradford, as well as rural regions like North Yorkshire and Cumbria In this role you will Deliver the full early project lifecycle from concept through to final design, maintaining technical involvement through to construction handover Develop clear, comprehensive scopes that fully capture project requirements and remove technical ambiguity Embed a strong Health & Safety culture by applying Safety by Design principles across all engineering solutions Lead and manage detailed design activities across projects, ensuring consistent and effective design contract management Provide robust technical challenge to ensure designs are constructable and aligned with business and operational needs Engage with the supply chain to support timely procurement of long?lead items and achievement of key project milestones Plan, coordinate and oversee all enabling works and specialist surveys required to support project delivery Collaborate with internal and external stakeholders to support business cases, coordinate delivery activities, and embed lessons learned for continuous improvement Be responsible for business case production, CBA analysis and justification to the Investment Steering Group We are looking for Gas Safety Passport and a relevant engineering qualification (HNC through to degree level or equivalent) Strong knowledge of CDM regulations, health, safety and environmental legislation Sound understanding of the gas distribution network or experience within a similarly regulated utility environment Proven experience delivering technically robust, compliant designs within a regulated industry Experience managing work across a portfolio of projects, coordinating multiple activities and priorities Demonstrated capability in contracting strategies and procurement across the full project lifecycle Strong stakeholder engagement skills, with the ability to collaborate effectively and remove delivery blockers Competent in leading detailed design for CAPEX projects, applying Safety by Design principles and assuring programme deliverables Desirable - Membership of a recognised engineering body such as IGEM or IET, working towards Incorporated or Chartered Engineer status You don t need to tick every box above to apply. If this role sounds like a good fit and you bring relevant experience, we encourage you to put yourself forward. Why join NGN? Salary from £53,486 per annum Annual bonus of up to 10% recognising your contribution and performance 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/RootsandResonance/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the beginning of July . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Jun 22, 2026
Full time
Salary from £53,486 + Up to 10% Bonus Permanent, 40 Hours Per Week Based at our offices in Thorpe Park, Leeds or Doxford Park, Sunderland Shaping safe, compliant designs that power our network As an Investment and Design Coordinator at Northern Gas Networks (NGN), you will be at the heart of delivering safe, high?quality capital projects that support our network and customers. You will lead and coordinate the full design lifecycle, from early concept development and scoping through to final handover, taking technical ownership throughout the process. Acting as the technically responsible person, you will ensure that all designs are safe, compliant, cost?effective and aligned with regulatory requirements and NGN s strategic objectives. You will also provide design assurance across the wider project lifecycle, working closely with internal teams and delivery partners to ensure design integrity is maintained from start to finish. This is a hands?on technical role, working across a range of disciplines including Mechanical, Electrical and Instrumentation, Pipelines, Cathodic Protection, Civil and Security . The role requires strong technical capability, supported by relevant qualifications, authorisations and experience within your specialist discipline. A full UK driving licence is essential. The role involves travel across NGN s operational area, including major cities such as Newcastle, Sunderland, Leeds, York, Hull, and Bradford, as well as rural regions like North Yorkshire and Cumbria In this role you will Deliver the full early project lifecycle from concept through to final design, maintaining technical involvement through to construction handover Develop clear, comprehensive scopes that fully capture project requirements and remove technical ambiguity Embed a strong Health & Safety culture by applying Safety by Design principles across all engineering solutions Lead and manage detailed design activities across projects, ensuring consistent and effective design contract management Provide robust technical challenge to ensure designs are constructable and aligned with business and operational needs Engage with the supply chain to support timely procurement of long?lead items and achievement of key project milestones Plan, coordinate and oversee all enabling works and specialist surveys required to support project delivery Collaborate with internal and external stakeholders to support business cases, coordinate delivery activities, and embed lessons learned for continuous improvement Be responsible for business case production, CBA analysis and justification to the Investment Steering Group We are looking for Gas Safety Passport and a relevant engineering qualification (HNC through to degree level or equivalent) Strong knowledge of CDM regulations, health, safety and environmental legislation Sound understanding of the gas distribution network or experience within a similarly regulated utility environment Proven experience delivering technically robust, compliant designs within a regulated industry Experience managing work across a portfolio of projects, coordinating multiple activities and priorities Demonstrated capability in contracting strategies and procurement across the full project lifecycle Strong stakeholder engagement skills, with the ability to collaborate effectively and remove delivery blockers Competent in leading detailed design for CAPEX projects, applying Safety by Design principles and assuring programme deliverables Desirable - Membership of a recognised engineering body such as IGEM or IET, working towards Incorporated or Chartered Engineer status You don t need to tick every box above to apply. If this role sounds like a good fit and you bring relevant experience, we encourage you to put yourself forward. Why join NGN? Salary from £53,486 per annum Annual bonus of up to 10% recognising your contribution and performance 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/RootsandResonance/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the beginning of July . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Major Recruitment Oldbury
Wilnecote, Staffordshire
Major Recruitment Oldbury are delighted to be recruiting for our professional Tamworth based client who are seeking an experienced Customer Service Coordinator to join their busy team. This is a coordination role at the centre of customer operations. You will help make sure customer work moves cleanly from order readiness through booking, delivery, close-out, and follow-up. You will work with Sales, Account Management, Customer Success, Technical Support, Field Operations, Laboratory Operations, Logistics, and Finance. This role is not general office admin. It is about owning the customer coordination flow: checking information, confirming dates, chasing actions, keeping records up to date, and making sure blocked work is escalated before it becomes a customer problem. The role is office based and the hours are Monday to Friday 9am to 5pm. Duties and tasks will include: Coordinating customer-facing operational activity. Checking that order and handover information is complete. Chasing missing customer information such as contacts, asset details, locations, and site requirements. Coordinating bookings for site visits, installations, calibration visits, training, and planned service activity. Sending clear customer confirmations, reminders, and updates. Coordinating report and certificate issue once approved by the technical owner. Tracking post-visit actions and follow-up work. Supporting post-visit quote coordination by gathering scope and routing commercial decisions to the right owner. Keeping CRM, order, and coordination records accurate. Candidates welcome to apply for the role will have the following: Excellent organisation and attention to detail. Clear written and verbal communication. Confident, professional customer manner. Ability to manage several tasks, bookings, and follow-ups at once. Confidence chasing information from customers and internal teams. Comfortable using CRM, service, or order management systems. Able to escalate blockers clearly and early. Parking is available Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
Jun 22, 2026
Full time
Major Recruitment Oldbury are delighted to be recruiting for our professional Tamworth based client who are seeking an experienced Customer Service Coordinator to join their busy team. This is a coordination role at the centre of customer operations. You will help make sure customer work moves cleanly from order readiness through booking, delivery, close-out, and follow-up. You will work with Sales, Account Management, Customer Success, Technical Support, Field Operations, Laboratory Operations, Logistics, and Finance. This role is not general office admin. It is about owning the customer coordination flow: checking information, confirming dates, chasing actions, keeping records up to date, and making sure blocked work is escalated before it becomes a customer problem. The role is office based and the hours are Monday to Friday 9am to 5pm. Duties and tasks will include: Coordinating customer-facing operational activity. Checking that order and handover information is complete. Chasing missing customer information such as contacts, asset details, locations, and site requirements. Coordinating bookings for site visits, installations, calibration visits, training, and planned service activity. Sending clear customer confirmations, reminders, and updates. Coordinating report and certificate issue once approved by the technical owner. Tracking post-visit actions and follow-up work. Supporting post-visit quote coordination by gathering scope and routing commercial decisions to the right owner. Keeping CRM, order, and coordination records accurate. Candidates welcome to apply for the role will have the following: Excellent organisation and attention to detail. Clear written and verbal communication. Confident, professional customer manner. Ability to manage several tasks, bookings, and follow-ups at once. Confidence chasing information from customers and internal teams. Comfortable using CRM, service, or order management systems. Able to escalate blockers clearly and early. Parking is available Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
Our client is a well-established national provider of specialist plant and equipment solutions, supporting major construction, infrastructure, rail and energy projects across the UK. Due to continued growth, they are seeking an organised and proactive Resource Coordinator to join their operations team. The Role Reporting into the Resource Management function, you will be responsible for coordinating the supply of skilled plant operators to support customer contracts across your region. This is a fast-paced role requiring excellent planning, communication and organisational skills to ensure customer requirements are met efficiently and compliantly. The position also includes responsibility for coordinating rail personnel, ensuring all compliance, competency and administration requirements are maintained in line with industry standards. Key Responsibilities Coordinate the allocation of suitably qualified operators to fulfil customer requirements across your region. Maintain and develop relationships with operators, subcontractors and agency personnel. Liaise with operational teams, hire desks, sales teams and site contacts to ensure smooth delivery of services. Ensure all operator documentation is current and compliant, including qualifications, right to work checks, medicals and competency records. Manage rail resource requirements, ensuring compliance with relevant industry standards and systems. Monitor sponsorship arrangements, fatigue management requirements and rail-specific compliance obligations. Maintain accurate records across internal systems and databases. Conduct regular operator welfare and attendance checks. Process payroll information and support accurate customer invoicing. Provide support and cover for colleagues within the wider resource coordination team when required. About You Previous experience within recruitment, labour supply, resource planning or workforce coordination. Experience working within a temporary recruitment or resourcing environment. Knowledge of rail labour supply essential Strong administration and organisational skills. Excellent attention to detail. Confident communicator with strong telephone and email skills. Able to work effectively under pressure and manage multiple priorities. Strong IT skills, including Microsoft Office and database systems. Team-focused approach with a positive and professional attitude. Package Enhanced annual leave entitlement that increases with service. Workplace pension scheme. Employee referral programme. Employee Assistance Programme. Health and wellbeing support. Retail discount scheme. Paid volunteering days. Eye care vouchers. Annual flu vaccination vouchers. Accredited Living Wage employer. If you're an experienced resource coordinator, recruiter or workforce planner within rail and looking to join a growing national business supporting major UK infrastructure projects, we'd love to hear from you.
Jun 21, 2026
Full time
Our client is a well-established national provider of specialist plant and equipment solutions, supporting major construction, infrastructure, rail and energy projects across the UK. Due to continued growth, they are seeking an organised and proactive Resource Coordinator to join their operations team. The Role Reporting into the Resource Management function, you will be responsible for coordinating the supply of skilled plant operators to support customer contracts across your region. This is a fast-paced role requiring excellent planning, communication and organisational skills to ensure customer requirements are met efficiently and compliantly. The position also includes responsibility for coordinating rail personnel, ensuring all compliance, competency and administration requirements are maintained in line with industry standards. Key Responsibilities Coordinate the allocation of suitably qualified operators to fulfil customer requirements across your region. Maintain and develop relationships with operators, subcontractors and agency personnel. Liaise with operational teams, hire desks, sales teams and site contacts to ensure smooth delivery of services. Ensure all operator documentation is current and compliant, including qualifications, right to work checks, medicals and competency records. Manage rail resource requirements, ensuring compliance with relevant industry standards and systems. Monitor sponsorship arrangements, fatigue management requirements and rail-specific compliance obligations. Maintain accurate records across internal systems and databases. Conduct regular operator welfare and attendance checks. Process payroll information and support accurate customer invoicing. Provide support and cover for colleagues within the wider resource coordination team when required. About You Previous experience within recruitment, labour supply, resource planning or workforce coordination. Experience working within a temporary recruitment or resourcing environment. Knowledge of rail labour supply essential Strong administration and organisational skills. Excellent attention to detail. Confident communicator with strong telephone and email skills. Able to work effectively under pressure and manage multiple priorities. Strong IT skills, including Microsoft Office and database systems. Team-focused approach with a positive and professional attitude. Package Enhanced annual leave entitlement that increases with service. Workplace pension scheme. Employee referral programme. Employee Assistance Programme. Health and wellbeing support. Retail discount scheme. Paid volunteering days. Eye care vouchers. Annual flu vaccination vouchers. Accredited Living Wage employer. If you're an experienced resource coordinator, recruiter or workforce planner within rail and looking to join a growing national business supporting major UK infrastructure projects, we'd love to hear from you.
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: 000016 Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 21, 2026
Full time
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: 000016 Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Contract type Permanent Location Whittington Hours 37.5 hrs Full time or Part time hours, site based Annual salary C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours. Review date 5/06/2026 They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services. Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience. In summary, the Support Facilities Coordinator is accountable for: Safe and compliant environments. Availability and governance of equipment. Disciplined management of consumables and stores. Effective supervision of Volunteers. Dignified management of shared and bereavement spaces. Supporting uninterrupted service delivery. Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential GCSE (or equivalent) English and Maths. Recognised Infection Prevention & Control training (or willingness to complete). COSHH awareness training (or willingness to complete). Desirable Health & Safety qualification (e.g. IOSH Working Safely or equivalent). Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline. DSE Assessor training (or willingness to complete). IWFM (Institute of Workplace and Facilities Management) membership. Knowledge and experience Essential Working knowledge of facilities coordination within a public-facing environment. Understanding of Health & Safety responsibilities in non-clinical environments. Experience of contract performance monitoring (cleaning, waste, suppliers). Understanding of safeguarding principles in shared spaces. Desirable Awareness of DSE compliance processes (formal qualification desirable but not essential at entry). Experience maintaining asset registers and managing consumables. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Desirable Experience managing stock control and consumables. Personal Attributes Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff. Natural host mindset - understands the importance of first impressions. Calm and measured under pressure, particularly in sensitive end-of-life situations. High levels of personal accountability - follows through on actions and closes the loop. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness - anticipates risks before they escalate. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Jun 21, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time or Part time hours, site based Annual salary C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours. Review date 5/06/2026 They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services. Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience. In summary, the Support Facilities Coordinator is accountable for: Safe and compliant environments. Availability and governance of equipment. Disciplined management of consumables and stores. Effective supervision of Volunteers. Dignified management of shared and bereavement spaces. Supporting uninterrupted service delivery. Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential GCSE (or equivalent) English and Maths. Recognised Infection Prevention & Control training (or willingness to complete). COSHH awareness training (or willingness to complete). Desirable Health & Safety qualification (e.g. IOSH Working Safely or equivalent). Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline. DSE Assessor training (or willingness to complete). IWFM (Institute of Workplace and Facilities Management) membership. Knowledge and experience Essential Working knowledge of facilities coordination within a public-facing environment. Understanding of Health & Safety responsibilities in non-clinical environments. Experience of contract performance monitoring (cleaning, waste, suppliers). Understanding of safeguarding principles in shared spaces. Desirable Awareness of DSE compliance processes (formal qualification desirable but not essential at entry). Experience maintaining asset registers and managing consumables. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Desirable Experience managing stock control and consumables. Personal Attributes Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff. Natural host mindset - understands the importance of first impressions. Calm and measured under pressure, particularly in sensitive end-of-life situations. High levels of personal accountability - follows through on actions and closes the loop. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness - anticipates risks before they escalate. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary C1 £28,176.08 to C3 £31,217.24 Review date 05/06/2026 They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery. The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity. The Clinical Facilities Coordinator also ensures that the Hospice s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays. In summary, the Clinical Facilities Coordinator is accountable for: Safe and compliant clinical environments. Availability and governance of clinical equipment. Disciplined management of consumables and stores. Effective supervision of Ward Volunteers. Dignified management of shared and bereavement spaces. Supporting uninterrupted clinical service delivery. Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential GCSE (or equivalent) English and Maths. Recognised Infection Prevention & Control training (or willingness to complete). COSHH awareness training (or willingness to complete). Desirable Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline. Health & Safety qualification (e.g. IOSH Working Safely or equivalent). Certificate in Healthcare Cleaning or Environmental Hygiene. Knowledge and experience Essential Demonstrable experience leading front-line teams in a hands-on operational environment. Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment. Working knowledge of environmental hygiene standards in clinical settings. Knowledge of safe systems of work, COSHH and Health & Safety requirements. Knowledge of CQC standards relating to environment, safety and patient dignity Desirable Understanding of clinical equipment handling, asset tracking and consumables governance. Values Exhibits our hospice values and behaviours Skills Essential Strong organisational and coordination skills with attention to detail. Demonstrable ability to set clear expectations and maintain standards through visible leadership. Ability to manage multiple operational threads simultaneously. Practical problem-solver who resolves issues without unnecessary escalation. Focused on preventing care delays through proactive equipment and bedspace management. Able to balance dignity and compassion with regulatory discipline. Understands that environmental quality directly impacts patient safety and care experience. Personal Attributes Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers. Comfortable working physically within clinical environments - not office-bound. Calm and measured under pressure, particularly in sensitive end-of-life situations. Able to provide supportive but firm supervision to staff and volunteers. High levels of personal accountability - follows through on actions and closes the loop. Practical mindset focuses on solutions rather than process for its own sake. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness - anticipates risks before they escalate. Comfortable having difficult conversations when standards are not met. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Jun 21, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary C1 £28,176.08 to C3 £31,217.24 Review date 05/06/2026 They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery. The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity. The Clinical Facilities Coordinator also ensures that the Hospice s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays. In summary, the Clinical Facilities Coordinator is accountable for: Safe and compliant clinical environments. Availability and governance of clinical equipment. Disciplined management of consumables and stores. Effective supervision of Ward Volunteers. Dignified management of shared and bereavement spaces. Supporting uninterrupted clinical service delivery. Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential GCSE (or equivalent) English and Maths. Recognised Infection Prevention & Control training (or willingness to complete). COSHH awareness training (or willingness to complete). Desirable Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline. Health & Safety qualification (e.g. IOSH Working Safely or equivalent). Certificate in Healthcare Cleaning or Environmental Hygiene. Knowledge and experience Essential Demonstrable experience leading front-line teams in a hands-on operational environment. Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment. Working knowledge of environmental hygiene standards in clinical settings. Knowledge of safe systems of work, COSHH and Health & Safety requirements. Knowledge of CQC standards relating to environment, safety and patient dignity Desirable Understanding of clinical equipment handling, asset tracking and consumables governance. Values Exhibits our hospice values and behaviours Skills Essential Strong organisational and coordination skills with attention to detail. Demonstrable ability to set clear expectations and maintain standards through visible leadership. Ability to manage multiple operational threads simultaneously. Practical problem-solver who resolves issues without unnecessary escalation. Focused on preventing care delays through proactive equipment and bedspace management. Able to balance dignity and compassion with regulatory discipline. Understands that environmental quality directly impacts patient safety and care experience. Personal Attributes Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers. Comfortable working physically within clinical environments - not office-bound. Calm and measured under pressure, particularly in sensitive end-of-life situations. Able to provide supportive but firm supervision to staff and volunteers. High levels of personal accountability - follows through on actions and closes the loop. Practical mindset focuses on solutions rather than process for its own sake. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness - anticipates risks before they escalate. Comfortable having difficult conversations when standards are not met. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Jun 21, 2026
Seasonal
Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Security Coordinator 12 month contract Based in Belfast Offering 30.23ph Inside IR35 Do you have experience in Security, Administrative, or Operational Support? Do you have experience in auditing, process confirmation, root cause and analysis, and continuous improvement? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Security Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist the Head of Site Security to deliver a robust Security framework Drive the physical security operations activities including self-delivered and third-party security solutions Coordinate and manage Physical Security Project enablement across the Belfast Projects Supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures Implement those improvements and assess the results Assist the Head of Site Security and the Site Security Manager with the running of the regular meetings, ensuring that all actions are captured on the trackers and actions are identified with owners and tracked through to resolution Lead Capex on a project basis. Active Risk Management (ARM) central coordinator You will be responsible for EHS - 11 Point Plan upkeep Raising invoices and maintaining cost trackers Your skillset may include: Project Management A background in security, administration, or operational support Comprehensive experience in computer skills Microsoft office and G-SUITE Experience of auditing, process confirmation, root cause and analysis, and continuous improvement Experience with security systems installation project management Experience of managing a contractor Understanding of KPIs and SLAs If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Security Coordinator 12 month contract Based in Belfast Offering 30.23ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 21, 2026
Contractor
Security Coordinator 12 month contract Based in Belfast Offering 30.23ph Inside IR35 Do you have experience in Security, Administrative, or Operational Support? Do you have experience in auditing, process confirmation, root cause and analysis, and continuous improvement? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Security Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist the Head of Site Security to deliver a robust Security framework Drive the physical security operations activities including self-delivered and third-party security solutions Coordinate and manage Physical Security Project enablement across the Belfast Projects Supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures Implement those improvements and assess the results Assist the Head of Site Security and the Site Security Manager with the running of the regular meetings, ensuring that all actions are captured on the trackers and actions are identified with owners and tracked through to resolution Lead Capex on a project basis. Active Risk Management (ARM) central coordinator You will be responsible for EHS - 11 Point Plan upkeep Raising invoices and maintaining cost trackers Your skillset may include: Project Management A background in security, administration, or operational support Comprehensive experience in computer skills Microsoft office and G-SUITE Experience of auditing, process confirmation, root cause and analysis, and continuous improvement Experience with security systems installation project management Experience of managing a contractor Understanding of KPIs and SLAs If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Security Coordinator 12 month contract Based in Belfast Offering 30.23ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English
Jun 21, 2026
Full time
We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English
Location North West London Salary Competitive, dependent on experience The Opportunity An established and growing fire, security, and technical services business is seeking an organised and proactive Operations & Procurement Coordinator to support the day-to-day running of its installation and maintenance operations. This is a varied, hands-on role that combines scheduling, administration, procurement, and stock management. Working closely with the Office Manager, Project Managers, engineers, suppliers, and clients, you will play a key role in ensuring projects run efficiently and engineering teams are fully equipped and prepared. The position offers genuine responsibility, visibility across the business, and opportunities for long-term progression within a growing organisation. Key Responsibilities Scheduling & Administrative Support Coordinate engineer schedules and diary management for installation and maintenance activities Book and organise engineer visits, ensuring resources and equipment are available Handle client enquiries and communications professionally via phone and email Produce, chase, and maintain operational and compliance documentation Support Project Managers with administrative and coordination tasks Procurement & Stock Management Manage procurement activities across the business Place orders with suppliers following approved processes Maintain accurate stock records within company systems Prepare equipment and kit packs for engineering teams Manage product returns and supplier warranty processes (RMA) Conduct supplier price comparisons and maintain pricing information Coordinate stock requirements with operational teams Monitor PPE, uniforms, tools, and calibrated equipment Carry out monthly and periodic stock audits Reporting & Coordination Attend weekly operational planning meetings Produce and distribute operational reports Liaise regularly with engineers and project teams regarding upcoming requirements Assist with onboarding new starters through preparation of equipment, tools, and uniforms Skills & Experience Required Essential Previous experience in an operations, coordination, administration, scheduling, or procurement role Excellent organisational and time management skills Proficient in Microsoft Office applications Ability to prioritise multiple tasks in a fast-paced environment High attention to detail and accuracy Self-motivated with the ability to work independently Desirable Experience within Fire & Security, Facilities Management, M&E, Construction, or Technical Services What's on Offer Competitive salary Ongoing training and professional development Long-term career progression opportunities Stable and growing business environment Career Progression This role sits at the centre of the business's operational function and provides exposure to project delivery, maintenance, procurement, compliance, and client services. Successful candidates will have the opportunity to progress into more senior operational and coordination positions as the business continues to grow.
Jun 20, 2026
Full time
Location North West London Salary Competitive, dependent on experience The Opportunity An established and growing fire, security, and technical services business is seeking an organised and proactive Operations & Procurement Coordinator to support the day-to-day running of its installation and maintenance operations. This is a varied, hands-on role that combines scheduling, administration, procurement, and stock management. Working closely with the Office Manager, Project Managers, engineers, suppliers, and clients, you will play a key role in ensuring projects run efficiently and engineering teams are fully equipped and prepared. The position offers genuine responsibility, visibility across the business, and opportunities for long-term progression within a growing organisation. Key Responsibilities Scheduling & Administrative Support Coordinate engineer schedules and diary management for installation and maintenance activities Book and organise engineer visits, ensuring resources and equipment are available Handle client enquiries and communications professionally via phone and email Produce, chase, and maintain operational and compliance documentation Support Project Managers with administrative and coordination tasks Procurement & Stock Management Manage procurement activities across the business Place orders with suppliers following approved processes Maintain accurate stock records within company systems Prepare equipment and kit packs for engineering teams Manage product returns and supplier warranty processes (RMA) Conduct supplier price comparisons and maintain pricing information Coordinate stock requirements with operational teams Monitor PPE, uniforms, tools, and calibrated equipment Carry out monthly and periodic stock audits Reporting & Coordination Attend weekly operational planning meetings Produce and distribute operational reports Liaise regularly with engineers and project teams regarding upcoming requirements Assist with onboarding new starters through preparation of equipment, tools, and uniforms Skills & Experience Required Essential Previous experience in an operations, coordination, administration, scheduling, or procurement role Excellent organisational and time management skills Proficient in Microsoft Office applications Ability to prioritise multiple tasks in a fast-paced environment High attention to detail and accuracy Self-motivated with the ability to work independently Desirable Experience within Fire & Security, Facilities Management, M&E, Construction, or Technical Services What's on Offer Competitive salary Ongoing training and professional development Long-term career progression opportunities Stable and growing business environment Career Progression This role sits at the centre of the business's operational function and provides exposure to project delivery, maintenance, procurement, compliance, and client services. Successful candidates will have the opportunity to progress into more senior operational and coordination positions as the business continues to grow.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Manchester! Key Responsibilities Manage and deliver extra works projects across client sites, ensuring compliance with contractual obligations and company standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements. Oversee the planning, scheduling, and execution of additional works outside of core FM services. Prepare and submit quotations for extra works, ensuring accuracy and competitiveness. Raise Purchase Orders & Sales Orders for goods or services as required, in compliance of business controls at all times. Liaise with clients to understand requirements, provide updates, and maintain strong relationships. Coordinate with internal teams and subcontractors to ensure timely and cost-effective delivery. Monitor project budgets, costs, and profitability, reporting variances as required. Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant processes are in place and being adhered to. Maintain accurate documentation and records for all extra works projects. Identify opportunities for additional services and contribute to business growth. Resolve any issues or delays promptly to maintain client satisfaction. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 8am - 5pm Monday to Friday Hybrid once trained Experience / Qualifications Proven experience in project management within FM or a related industry. Strong understanding of building services, maintenance, and compliance standards. Excellent communication and client-facing skills. Ability to manage budgets and deliver projects within financial targets. Proficient in MS Office and CAFM systems. Knowledge of health and safety legislation. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jun 20, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Manchester! Key Responsibilities Manage and deliver extra works projects across client sites, ensuring compliance with contractual obligations and company standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements. Oversee the planning, scheduling, and execution of additional works outside of core FM services. Prepare and submit quotations for extra works, ensuring accuracy and competitiveness. Raise Purchase Orders & Sales Orders for goods or services as required, in compliance of business controls at all times. Liaise with clients to understand requirements, provide updates, and maintain strong relationships. Coordinate with internal teams and subcontractors to ensure timely and cost-effective delivery. Monitor project budgets, costs, and profitability, reporting variances as required. Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant processes are in place and being adhered to. Maintain accurate documentation and records for all extra works projects. Identify opportunities for additional services and contribute to business growth. Resolve any issues or delays promptly to maintain client satisfaction. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 8am - 5pm Monday to Friday Hybrid once trained Experience / Qualifications Proven experience in project management within FM or a related industry. Strong understanding of building services, maintenance, and compliance standards. Excellent communication and client-facing skills. Ability to manage budgets and deliver projects within financial targets. Proficient in MS Office and CAFM systems. Knowledge of health and safety legislation. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.