Our client is the UK's largest and most progressive operator of Leisure facilities and Spas in the UK. With their Spa operation continuing to grow, they are now looking to recruit a leading spa manager to work within their Spa based in the heart of Hampshire. We require an individual who has excellent leadership skills, passion and enthusiasm for providing a luxurious level service and a flair for success. This is a highly visible management role within the business and you will be expected to lead and direct both the therapist and host teams. With this in mind you will possess distinct leadership qualities in order to provide a credible and consistent role model, you will be passionate about delivering excellence in service standards to develop and coach a team skilled in anticipating guest needs and exceeding expectations. Your management duties will also include providing advice and guidance to guests on Spa facilities and services, marketing and promoting membership, bookings for treatments, recruitment, staff scheduling, product knowledge & treatment training, payroll and budgeting. The ideal candidate will have experience in the latest, high end skin care treatments and come from a beauty background. You should be passionate and determined to drive forward new business, to exceed sales and revenue targets whilst remaining focused on high end luxury service in order to maximise the overall profitability of the business. If you believe you have what it takes to provide this elevated level of service and lead our clients spa team within their luxurious facilities, then we would love to hear from you.
Jun 22, 2026
Full time
Our client is the UK's largest and most progressive operator of Leisure facilities and Spas in the UK. With their Spa operation continuing to grow, they are now looking to recruit a leading spa manager to work within their Spa based in the heart of Hampshire. We require an individual who has excellent leadership skills, passion and enthusiasm for providing a luxurious level service and a flair for success. This is a highly visible management role within the business and you will be expected to lead and direct both the therapist and host teams. With this in mind you will possess distinct leadership qualities in order to provide a credible and consistent role model, you will be passionate about delivering excellence in service standards to develop and coach a team skilled in anticipating guest needs and exceeding expectations. Your management duties will also include providing advice and guidance to guests on Spa facilities and services, marketing and promoting membership, bookings for treatments, recruitment, staff scheduling, product knowledge & treatment training, payroll and budgeting. The ideal candidate will have experience in the latest, high end skin care treatments and come from a beauty background. You should be passionate and determined to drive forward new business, to exceed sales and revenue targets whilst remaining focused on high end luxury service in order to maximise the overall profitability of the business. If you believe you have what it takes to provide this elevated level of service and lead our clients spa team within their luxurious facilities, then we would love to hear from you.
Family Activities Manager - Exclusive NEW Health Club - Kuwait Location: Exclusive Health Club Ras Al Ard Kuwait Salary: TAX FREE!- Per month: 850 Kuwaiti Dinar / £2.5K GBP (UK Equivalent) - Per Year: 10,200 Kuwaiti Dinar, £29-30k GBP (UK Equivalent) + discretionary BONUS + exceptional benefits The Opportunity An exceptional opportunity has arisen for a polished and experienced Family Activities Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experience. This is a pivotal role within the club, responsible for curating a refined, engaging, and safe family offering that reflects the standards of a premium private environment. You will lead the design and delivery of elevated children's programmes and family experiences, ensuring every interaction is seamless, thoughtful, and aligned with the club's luxury ethos. The Role As Family Activities Manager, you will take ownership of the club's family and children's offering, creating a standout programme that enhances the overall member experience while maintaining the highest standards of care and professionalism. You will: Curate a premium schedule of children's activities, holiday camps, family-focused events and swimming programs. Build strong, trusted relationships with member families, delivering a personalised and attentive service Lead and inspire a team of childcare and activity professionals to deliver best-in-class experiences Ensure all safeguarding, health & safety, and compliance standards are rigorously upheld Maintain immaculate, well-organised, and welcoming family spaces Drive engagement and revenue through thoughtfully designed programmes and offerings About You You are a confident and composed leader with a genuine passion for creating exceptional experiences for families within a high-end environment. You will bring: A recognised childcare qualification (Level 3 or above or equivalent) Proven experience in a premium health club, luxury hospitality, or private members' environment Strong knowledge of safeguarding, child protection, and health & safety standards A natural ability to build rapport with both children and parents Excellent organisational skills with a keen eye for detail A professional, polished presence aligned with a luxury brand What Sets You Apart You understand the expectations of a discerning membership and deliver service that is intuitive and discreet You lead with warmth, energy, and professionalism You take pride in creating environments that feel both welcoming and exceptional You are commercially aware, without compromising on experience or standards The Package Competitive salary with discretionary bonus Complimentary membership and access to premium facilities Ongoing training and development within a high-performing environment The opportunity to work within a prestigious and well-established private club Apply Now If you are passionate about delivering exceptional family experiences and ready to take the next step within a luxury environment, we would love to hear from you. Please submit your CV and a brief cover note outlining your suitability for the role.
Jun 22, 2026
Full time
Family Activities Manager - Exclusive NEW Health Club - Kuwait Location: Exclusive Health Club Ras Al Ard Kuwait Salary: TAX FREE!- Per month: 850 Kuwaiti Dinar / £2.5K GBP (UK Equivalent) - Per Year: 10,200 Kuwaiti Dinar, £29-30k GBP (UK Equivalent) + discretionary BONUS + exceptional benefits The Opportunity An exceptional opportunity has arisen for a polished and experienced Family Activities Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experience. This is a pivotal role within the club, responsible for curating a refined, engaging, and safe family offering that reflects the standards of a premium private environment. You will lead the design and delivery of elevated children's programmes and family experiences, ensuring every interaction is seamless, thoughtful, and aligned with the club's luxury ethos. The Role As Family Activities Manager, you will take ownership of the club's family and children's offering, creating a standout programme that enhances the overall member experience while maintaining the highest standards of care and professionalism. You will: Curate a premium schedule of children's activities, holiday camps, family-focused events and swimming programs. Build strong, trusted relationships with member families, delivering a personalised and attentive service Lead and inspire a team of childcare and activity professionals to deliver best-in-class experiences Ensure all safeguarding, health & safety, and compliance standards are rigorously upheld Maintain immaculate, well-organised, and welcoming family spaces Drive engagement and revenue through thoughtfully designed programmes and offerings About You You are a confident and composed leader with a genuine passion for creating exceptional experiences for families within a high-end environment. You will bring: A recognised childcare qualification (Level 3 or above or equivalent) Proven experience in a premium health club, luxury hospitality, or private members' environment Strong knowledge of safeguarding, child protection, and health & safety standards A natural ability to build rapport with both children and parents Excellent organisational skills with a keen eye for detail A professional, polished presence aligned with a luxury brand What Sets You Apart You understand the expectations of a discerning membership and deliver service that is intuitive and discreet You lead with warmth, energy, and professionalism You take pride in creating environments that feel both welcoming and exceptional You are commercially aware, without compromising on experience or standards The Package Competitive salary with discretionary bonus Complimentary membership and access to premium facilities Ongoing training and development within a high-performing environment The opportunity to work within a prestigious and well-established private club Apply Now If you are passionate about delivering exceptional family experiences and ready to take the next step within a luxury environment, we would love to hear from you. Please submit your CV and a brief cover note outlining your suitability for the role.
About Maslow's Maslow's is a leading provider of flexible workspace and serviced offices across London and beyond. We create dynamic working environments where businesses of all sizes can grow, collaborate, and thrive. We are a fast-growing, commercially driven business, and our finance function sits at the heart of how we make smart decisions. Job Purpose Reporting directly to the Financial Controller, the Group Management Accountant will own the monthly management accounts process across our multi-entity structure and be a key financial business partner to operational leaders across the business. This is a hands-on, high-impact role for someone who combines technical accounting rigour with a commercial mindset - comfortable in the detail but always connecting numbers to the bigger picture. Key Responsibilities: Financial Reporting and Analysis Monthly Reporting: Ensure accurate accruals, prepayments, and journal entries across all entities. Preparation of monthly management accounts Ensuring the balance sheet accounts have been reconciled and agree to supporting Produce clear, well-presented reporting packs for senior stakeholders and the Financial Controller. Multi-Entity Accounting & Intercompany: Manage accounting across multiple legal entities, ensuring intercompany transactions are accurately recorded and reconciled. Maintain intercompany loan balances, recharges, and eliminations in line with group policy. Variance and Cost Analysis: Produce detailed weekly/monthly revenue analysis, including occupancy, desk rate, licence income, and ancillary revenue streams. Identify trends, variances, and anomalies, providing clear commentary and insight. Maintain and develop reporting templates that support both operational and strategic decision-making. Act as the key finance contact for cost centre managers, providing monthly budget v actual reporting with clear, accessible commentary. Assist in the preparation of the annual budget and (re)forecasting, working closely with various departments to collect and collate financial data. Financial Compliance and Audit Support: Preparation of VAT reporting for submission of returns. Play an active role in the year-end audit process. Assist in the preparation of audit and tax packs and support external auditors during year-end audits by providing relevant financial information. Ensure that financial processes comply with tax regulations, industry standards, and other relevant financial regulations. Process Improvement & Systems: Continuously review and improve month-end processes, reporting templates, and financial controls. Leverage Xero and connected tools to automate routine tasks and reduce manual effort. Identify opportunities to improve the quality and speed of financial reporting across the business. Required Skills and Experience: Qualified or Newly qualified accountant (ACA, ACCA, or CIMA) - we will consider strong newly qualified accountants with relevant experience. Proven experience preparing management accounts end-to-end in a multi-entity business. Strong working knowledge of intercompany accounting, eliminations, and recharges. Hands-on experience with Xero, including chart of accounts management, bank reconciliation, and reporting. Confident communicator who can translate financial data for non-finance stakeholders. Highly organised with excellent attention to detail and the ability to manage multiple deadlines simultaneously. Experience working with or coordinating external auditors. Desirable Qualifications: Experience in the flexible workspace, hospitality, or property sectors. Familiarity with property management, CRM or workspace platforms (e.g. Nexudus, Hubstop) Experience working with Fathom, Spotlight, or similar reporting tools connected to Xero. What We Offer: A commercially minded, fast-moving finance environment with real scope for growth. Direct exposure to senior leadership and the opportunity to contribute beyond a traditional accounting remit. A collaborative team culture that values intellectual curiosity and a solutions-first mindset. Competitive salary, bonus eligibility, and a flexible hybrid working environment. Please note that we do not have a Skilled Worker Sponsor License
Jun 22, 2026
Full time
About Maslow's Maslow's is a leading provider of flexible workspace and serviced offices across London and beyond. We create dynamic working environments where businesses of all sizes can grow, collaborate, and thrive. We are a fast-growing, commercially driven business, and our finance function sits at the heart of how we make smart decisions. Job Purpose Reporting directly to the Financial Controller, the Group Management Accountant will own the monthly management accounts process across our multi-entity structure and be a key financial business partner to operational leaders across the business. This is a hands-on, high-impact role for someone who combines technical accounting rigour with a commercial mindset - comfortable in the detail but always connecting numbers to the bigger picture. Key Responsibilities: Financial Reporting and Analysis Monthly Reporting: Ensure accurate accruals, prepayments, and journal entries across all entities. Preparation of monthly management accounts Ensuring the balance sheet accounts have been reconciled and agree to supporting Produce clear, well-presented reporting packs for senior stakeholders and the Financial Controller. Multi-Entity Accounting & Intercompany: Manage accounting across multiple legal entities, ensuring intercompany transactions are accurately recorded and reconciled. Maintain intercompany loan balances, recharges, and eliminations in line with group policy. Variance and Cost Analysis: Produce detailed weekly/monthly revenue analysis, including occupancy, desk rate, licence income, and ancillary revenue streams. Identify trends, variances, and anomalies, providing clear commentary and insight. Maintain and develop reporting templates that support both operational and strategic decision-making. Act as the key finance contact for cost centre managers, providing monthly budget v actual reporting with clear, accessible commentary. Assist in the preparation of the annual budget and (re)forecasting, working closely with various departments to collect and collate financial data. Financial Compliance and Audit Support: Preparation of VAT reporting for submission of returns. Play an active role in the year-end audit process. Assist in the preparation of audit and tax packs and support external auditors during year-end audits by providing relevant financial information. Ensure that financial processes comply with tax regulations, industry standards, and other relevant financial regulations. Process Improvement & Systems: Continuously review and improve month-end processes, reporting templates, and financial controls. Leverage Xero and connected tools to automate routine tasks and reduce manual effort. Identify opportunities to improve the quality and speed of financial reporting across the business. Required Skills and Experience: Qualified or Newly qualified accountant (ACA, ACCA, or CIMA) - we will consider strong newly qualified accountants with relevant experience. Proven experience preparing management accounts end-to-end in a multi-entity business. Strong working knowledge of intercompany accounting, eliminations, and recharges. Hands-on experience with Xero, including chart of accounts management, bank reconciliation, and reporting. Confident communicator who can translate financial data for non-finance stakeholders. Highly organised with excellent attention to detail and the ability to manage multiple deadlines simultaneously. Experience working with or coordinating external auditors. Desirable Qualifications: Experience in the flexible workspace, hospitality, or property sectors. Familiarity with property management, CRM or workspace platforms (e.g. Nexudus, Hubstop) Experience working with Fathom, Spotlight, or similar reporting tools connected to Xero. What We Offer: A commercially minded, fast-moving finance environment with real scope for growth. Direct exposure to senior leadership and the opportunity to contribute beyond a traditional accounting remit. A collaborative team culture that values intellectual curiosity and a solutions-first mindset. Competitive salary, bonus eligibility, and a flexible hybrid working environment. Please note that we do not have a Skilled Worker Sponsor License
Spa Manager - Exclusive NEW Health Club - Kuwait Location: Exclusive Health Club Ras Al Ard Kuwait Salary: TAX FREE!- Per month: 1000 Kuwaiti Dinar / £2.9K (UK Equivalent) - Per Year: 12K Kuwaiti Dinar, £34-35k GBP (UK Equivalent) + discretionary BONUS + exceptional benefits The Opportunity An exceptional opportunity has arisen for a polished and experienced Spa Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experience. Role Overview We are seeking an exceptional Therapy / Wellness / Spa Manager to lead and curate a world-class recovery and performance optimisation offering within an ultra-exclusive private members' health club, Ras Al Ard in Kuwait. This role sits at the forefront of modern wellness-blending science-led recovery, longevity practices, and personalised care to support a discerning membership focused on performance, healthspan, and overall wellbeing. You will act as a trusted wellness authority, designing bespoke recovery strategies while ensuring every element of the experience is delivered with precision, discretion, and quiet luxury. Key Responsibilities Bespoke Recovery & Longevity Programming Design and oversee personalised recovery and longevity programmes tailored to individual member goals Integrate services such as mobility, regeneration, sleep optimisation, stress management, and performance recovery Work collaboratively with fitness, medical, and wellness professionals to deliver a fully integrated approach Member Experience & Advisory Build trusted relationships with members, acting as a go-to expert for recovery, wellbeing, and longevity strategies Deliver consultations and assessments with a highly personalised, evidence-based approach Ensure a seamless, discreet, and elevated member experience at every touchpoint Service & Product Curation Oversee and continuously evolve the recovery offering (e.g. cold therapy, heat therapy, compression, assisted stretching, advanced modalities) Introduce best-in-class, science-backed innovations aligned with longevity and performance trends Ensure all services are positioned as premium, results-driven experiences Leadership & Team Development Recruit, lead, and develop a team of recovery specialists and wellness practitioners Set exceptional standards in both technical delivery and service etiquette Provide ongoing education to ensure the team remains at the forefront of the industry Operational Excellence Maintain immaculate standards across all recovery and wellness spaces Ensure all equipment is maintained to the highest standard and used safely Oversee scheduling, utilisation, and service flow to optimise the member experience Commercial Performance Drive revenue through bespoke programmes, private sessions, and premium services Position offerings through education and value rather than sales tactics Monitor KPIs, utilisation, and member engagement to inform strategy Skills & Experience Relevant qualifications in sports therapy, physiotherapy, strength & conditioning, or a related field Additional certifications in recovery modalities (e.g. assisted stretch, soft tissue therapy, breathwork, etc.) highly desirable Proven experience within a luxury health club, wellness clinic, or high-performance environment Strong understanding of longevity, recovery science, and performance optimisation Experience working with high-net-worth or high-performance clients (preferred) Personal Attributes Highly professional, discreet, and detail-oriented Calm, credible, and confident in client-facing environments Passionate about cutting-edge wellness and longevity practices Naturally consultative with strong emotional intelligence Aligned with a luxury service ethos and standards What We Offer Competitive salary with performance-based incentives Access to premium recovery and wellness facilities Continuous professional development in a forward-thinking environment Opportunity to work within a prestigious, private members' setting
Jun 22, 2026
Full time
Spa Manager - Exclusive NEW Health Club - Kuwait Location: Exclusive Health Club Ras Al Ard Kuwait Salary: TAX FREE!- Per month: 1000 Kuwaiti Dinar / £2.9K (UK Equivalent) - Per Year: 12K Kuwaiti Dinar, £34-35k GBP (UK Equivalent) + discretionary BONUS + exceptional benefits The Opportunity An exceptional opportunity has arisen for a polished and experienced Spa Manager to join an exclusive health club renowned for its outstanding facilities and highly personalised member experience. Role Overview We are seeking an exceptional Therapy / Wellness / Spa Manager to lead and curate a world-class recovery and performance optimisation offering within an ultra-exclusive private members' health club, Ras Al Ard in Kuwait. This role sits at the forefront of modern wellness-blending science-led recovery, longevity practices, and personalised care to support a discerning membership focused on performance, healthspan, and overall wellbeing. You will act as a trusted wellness authority, designing bespoke recovery strategies while ensuring every element of the experience is delivered with precision, discretion, and quiet luxury. Key Responsibilities Bespoke Recovery & Longevity Programming Design and oversee personalised recovery and longevity programmes tailored to individual member goals Integrate services such as mobility, regeneration, sleep optimisation, stress management, and performance recovery Work collaboratively with fitness, medical, and wellness professionals to deliver a fully integrated approach Member Experience & Advisory Build trusted relationships with members, acting as a go-to expert for recovery, wellbeing, and longevity strategies Deliver consultations and assessments with a highly personalised, evidence-based approach Ensure a seamless, discreet, and elevated member experience at every touchpoint Service & Product Curation Oversee and continuously evolve the recovery offering (e.g. cold therapy, heat therapy, compression, assisted stretching, advanced modalities) Introduce best-in-class, science-backed innovations aligned with longevity and performance trends Ensure all services are positioned as premium, results-driven experiences Leadership & Team Development Recruit, lead, and develop a team of recovery specialists and wellness practitioners Set exceptional standards in both technical delivery and service etiquette Provide ongoing education to ensure the team remains at the forefront of the industry Operational Excellence Maintain immaculate standards across all recovery and wellness spaces Ensure all equipment is maintained to the highest standard and used safely Oversee scheduling, utilisation, and service flow to optimise the member experience Commercial Performance Drive revenue through bespoke programmes, private sessions, and premium services Position offerings through education and value rather than sales tactics Monitor KPIs, utilisation, and member engagement to inform strategy Skills & Experience Relevant qualifications in sports therapy, physiotherapy, strength & conditioning, or a related field Additional certifications in recovery modalities (e.g. assisted stretch, soft tissue therapy, breathwork, etc.) highly desirable Proven experience within a luxury health club, wellness clinic, or high-performance environment Strong understanding of longevity, recovery science, and performance optimisation Experience working with high-net-worth or high-performance clients (preferred) Personal Attributes Highly professional, discreet, and detail-oriented Calm, credible, and confident in client-facing environments Passionate about cutting-edge wellness and longevity practices Naturally consultative with strong emotional intelligence Aligned with a luxury service ethos and standards What We Offer Competitive salary with performance-based incentives Access to premium recovery and wellness facilities Continuous professional development in a forward-thinking environment Opportunity to work within a prestigious, private members' setting
ASSISTANT RESTAURANT MANAGER - Harrogate Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Hands-on, operational role throughout all serving periods, will include evenings and weekends. Taking a leadership role in engaging with guests and team members to meet and exceed their needs. Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan. Helping Restaurant Manager in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards. Identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience. Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning. Proactively attracting and selecting talent for the department in line with company procedures and culture Fully responsible for cleanliness of the department Respond efficiently and accurately to customer complaints Implement policies and protocols that will maintain future restaurant operations Key Skills, Qualities & Experience The successful individual will be confident, self-motivated and present a professional persona in all circumstances. A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable. A high level of confidentiality. Excellent verbal and written communication skills required. The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery. Utmost attention to detail when carrying out tasks. Previous Management experience is essential. Ability to work under pressure Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over 200 per month ( 3,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to 1000 Holiday Buy/Sell Scheme Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Stream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Jun 22, 2026
Full time
ASSISTANT RESTAURANT MANAGER - Harrogate Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Hands-on, operational role throughout all serving periods, will include evenings and weekends. Taking a leadership role in engaging with guests and team members to meet and exceed their needs. Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan. Helping Restaurant Manager in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards. Identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience. Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning. Proactively attracting and selecting talent for the department in line with company procedures and culture Fully responsible for cleanliness of the department Respond efficiently and accurately to customer complaints Implement policies and protocols that will maintain future restaurant operations Key Skills, Qualities & Experience The successful individual will be confident, self-motivated and present a professional persona in all circumstances. A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable. A high level of confidentiality. Excellent verbal and written communication skills required. The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery. Utmost attention to detail when carrying out tasks. Previous Management experience is essential. Ability to work under pressure Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over 200 per month ( 3,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to 1000 Holiday Buy/Sell Scheme Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Stream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.
Jun 22, 2026
Full time
Restaurant Manager Full-Time Competitive Salary Dependent on Experience We are seeking an experienced, driven, and customer-focused Restaurant Manager to lead our team and oversee the daily operations of our restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff performance, and ensuring the smooth and profitable running of the business. Key Responsibilities: Oversee the day-to-day restaurant operations to ensure exceptional service standards. Lead, motivate, and develop the front-of-house and bar teams to deliver outstanding guest experiences. Manage staff scheduling, rotas, and labour costs effectively. Ensure high standards of food quality, presentation, and service are consistently maintained. Handle guest feedback, complaints, and queries professionally and efficiently. Monitor stock levels, place orders, and manage supplier relationships. Control budgets, oversee financial performance, and work to achieve revenue and profit targets. Ensure compliance with all health & safety, food hygiene, and licensing regulations. Oversee cash handling procedures and financial reporting. Conduct staff training, performance reviews, and ongoing development. Lead by example during service, maintaining a strong presence on the floor. Manage opening and closing procedures. Requirements: Previous experience in a restaurant management or supervisory role is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work effectively under pressure in a fast-paced environment. Strong organisational and problem-solving skills. Good financial awareness and understanding of cost control. Flexibility to work evenings, weekends, and holidays as required. A proactive, hands-on approach to management. Benefits: Competitive salary (dependent on experience). Performance-related incentives (where applicable). Opportunity to lead and shape a dynamic hospitality team. Career progression opportunities. Supportive and collaborative working environment. We require 2 weeks of your annual holiday entitlement to be taken between January & February each year due to the needs of the business.
Full-Time 1-Year Fixed Term Contract Salary: £42,180 + Car Allowance £6,000 + Incidentals £2,160 (OTE £70,360) High performers can exceed £100K Role overview SumUp is looking for an experienced, field-based new business hunter to drive net new revenue through the sale of payments and full POS solutions into UK SMBs, with a strong focus on hospitality click apply for full job details
Jun 21, 2026
Full time
Full-Time 1-Year Fixed Term Contract Salary: £42,180 + Car Allowance £6,000 + Incidentals £2,160 (OTE £70,360) High performers can exceed £100K Role overview SumUp is looking for an experienced, field-based new business hunter to drive net new revenue through the sale of payments and full POS solutions into UK SMBs, with a strong focus on hospitality click apply for full job details
Role: Wedding and Events Manager Hours: 40 hours per week, including evenings and weekends as required Location: Lewes Pay: £40,000 - £50,000 per annum, depending on experienceAn excellent opportunity has arisen for a Wedding & Events Manager to join one of our longstanding clients, an exciting and unique wedding and events venue.This is a fantastic opportunity for an ambitious, organised and passionate events professional to take ownership of the full wedding and event journey, from initial enquiry through to flawless delivery and post-event follow-up. Benefits: Be part of an exciting and growing business. Autonomy to influence and shape the future success of the venue. Opportunities for professional development and career progression. Work alongside a supportive and passionate team. Deliver memorable events in one of Sussex's most beautiful countryside settings. The Requirements: Proven experience in wedding, events, hospitality or venue management. Strong sales, planning and organisational skills. Excellent communication and relationship-building abilities. A keen eye for detail and venue presentation. Ability to lead events calmly and professionally under pressure. Genuine passion for creating memorable experiences for clients and guests. The Role: Generate and convert wedding and event enquiries to maximise venue occupancy and revenue. Conduct venue tours and consultations, preparing bespoke proposals and securing bookings. Manage all aspects of weddings and events from booking through to completion. Coordinate timelines, logistics, suppliers, accommodation and guest requirements. Act as the lead on event days, ensuring seamless delivery and exceptional customer service. Work closely with Marketing, Finance, Operations, suppliers and industry partners. Monitor sales performance, event delivery and guest feedback, identifying opportunities for improvement. If you're keen to join an exceptional team who can offer the chance to shape the future of a unique Sussex wedding and events venue, deliver unforgettable celebrations and work within a supportive and passionate environment, then please apply to this Wedding & Events Manager role below or call Jamie on between 9:00am - 5:30pm.
Jun 21, 2026
Full time
Role: Wedding and Events Manager Hours: 40 hours per week, including evenings and weekends as required Location: Lewes Pay: £40,000 - £50,000 per annum, depending on experienceAn excellent opportunity has arisen for a Wedding & Events Manager to join one of our longstanding clients, an exciting and unique wedding and events venue.This is a fantastic opportunity for an ambitious, organised and passionate events professional to take ownership of the full wedding and event journey, from initial enquiry through to flawless delivery and post-event follow-up. Benefits: Be part of an exciting and growing business. Autonomy to influence and shape the future success of the venue. Opportunities for professional development and career progression. Work alongside a supportive and passionate team. Deliver memorable events in one of Sussex's most beautiful countryside settings. The Requirements: Proven experience in wedding, events, hospitality or venue management. Strong sales, planning and organisational skills. Excellent communication and relationship-building abilities. A keen eye for detail and venue presentation. Ability to lead events calmly and professionally under pressure. Genuine passion for creating memorable experiences for clients and guests. The Role: Generate and convert wedding and event enquiries to maximise venue occupancy and revenue. Conduct venue tours and consultations, preparing bespoke proposals and securing bookings. Manage all aspects of weddings and events from booking through to completion. Coordinate timelines, logistics, suppliers, accommodation and guest requirements. Act as the lead on event days, ensuring seamless delivery and exceptional customer service. Work closely with Marketing, Finance, Operations, suppliers and industry partners. Monitor sales performance, event delivery and guest feedback, identifying opportunities for improvement. If you're keen to join an exceptional team who can offer the chance to shape the future of a unique Sussex wedding and events venue, deliver unforgettable celebrations and work within a supportive and passionate environment, then please apply to this Wedding & Events Manager role below or call Jamie on between 9:00am - 5:30pm.
Sales Manager We are currently looking for an ambitious and commercially driven Sales Manager to join a growing football club commercial team. This is a fantastic opportunity for someone with a passion for sport, hospitality, and relationship-led sales to take ownership of premium revenue streams including seasonal tickets, executive memberships, hospitality packages, and matchday experiences. The Role As Sales Manager, you will be responsible for driving revenue across premium and hospitality offerings, building strong relationships with both corporate and individual clients, and delivering an exceptional customer experience. You will play a key role in promoting: Seasonal ticket packages Premier memberships VIP hospitality experiences Matchday and corporate events Executive boxes and premium seating Key Responsibilities Proactively sell hospitality packages, memberships, and seasonal ticket offerings Generate new business opportunities through outbound sales activity Build and maintain long-term client relationships Manage inbound enquiries and convert leads into sales Work closely with the commercial and events teams to maximise revenue opportunities Attend matchdays and club events to support client engagement Achieve and exceed monthly and seasonal sales targets Maintain accurate CRM and pipeline management Requirements 2-3 years' experience within sales, account management, hospitality, or sports commercial environments Strong communication and relationship-building skills Proven ability to hit and exceed sales targets Confident selling premium or high-value products/services Passion for football, sport, hospitality, or live events Self-motivated with a proactive and professional approach Experience within sports, events, hospitality, or ticketing is highly desirable What's on Offer Opportunity to work within a professional football environment Competitive salary + commission structure Career progression opportunities Exciting and fast-paced commercial team Access to matchday and hospitality events If you are a motivated sales professional looking to combine your commercial ability with the excitement of football and live events, we would love to hear from you. Apply now for immediate consideration. 51629MSR INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 21, 2026
Full time
Sales Manager We are currently looking for an ambitious and commercially driven Sales Manager to join a growing football club commercial team. This is a fantastic opportunity for someone with a passion for sport, hospitality, and relationship-led sales to take ownership of premium revenue streams including seasonal tickets, executive memberships, hospitality packages, and matchday experiences. The Role As Sales Manager, you will be responsible for driving revenue across premium and hospitality offerings, building strong relationships with both corporate and individual clients, and delivering an exceptional customer experience. You will play a key role in promoting: Seasonal ticket packages Premier memberships VIP hospitality experiences Matchday and corporate events Executive boxes and premium seating Key Responsibilities Proactively sell hospitality packages, memberships, and seasonal ticket offerings Generate new business opportunities through outbound sales activity Build and maintain long-term client relationships Manage inbound enquiries and convert leads into sales Work closely with the commercial and events teams to maximise revenue opportunities Attend matchdays and club events to support client engagement Achieve and exceed monthly and seasonal sales targets Maintain accurate CRM and pipeline management Requirements 2-3 years' experience within sales, account management, hospitality, or sports commercial environments Strong communication and relationship-building skills Proven ability to hit and exceed sales targets Confident selling premium or high-value products/services Passion for football, sport, hospitality, or live events Self-motivated with a proactive and professional approach Experience within sports, events, hospitality, or ticketing is highly desirable What's on Offer Opportunity to work within a professional football environment Competitive salary + commission structure Career progression opportunities Exciting and fast-paced commercial team Access to matchday and hospitality events If you are a motivated sales professional looking to combine your commercial ability with the excitement of football and live events, we would love to hear from you. Apply now for immediate consideration. 51629MSR INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Antella Recruitment is proud to be exclusively partnering with a growing and ambitious sports travel and hospitality business seeking a commercially driven Business Development Manager to expand partnerships across the UK and international markets. This is an exciting opportunity for someone with a genuine passion for football and strong experience developing B2B partnerships across travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, and entertainment sectors. The successful candidate will act as a brand ambassador for the business, driving sales growth and representing the company at both UK and international trade events. The Role: Drive revenue growth through the sale of football tickets, hospitality packages, and sports travel experiences Develop partnerships across travel trade, affiliates, marketplaces, concierge, banking, loyalty, and lifestyle sectors Identify and secure new B2B business opportunities across UK and international markets Build and manage long-term commercial relationships with partners and clients Attend UK and international trade shows, networking events, and industry exhibitions Negotiate commercial agreements and partnership opportunities Work closely with internal teams to maximise partner engagement and customer experience About You: Previous experience within Sales / Account Development / Partnerships Experience within Sports hospitality, travel, or entertainment sectors Genuine passion and strong knowledge of UK & International Football Strong commercial awareness and relationship-building skills Existing network across relevant sectors would be highly advantageous Confident presenter with experience attending trade events and networking functions Highly motivated, proactive, and target driven Open to international travel when required Why Apply? Exclusive opportunity through Antella Recruitment Join a fast-growing and exciting sports hospitality business International exposure and travel opportunities Dynamic and entrepreneurial culture Genuine progression opportunities within a scaling business At Antella Recruitment, we are committed to creating a positive and respectful candidate experience. We value every application received and appreciate the time taken to apply. While we may not be able to respond to every applicant individually due to application volumes, all applications will be carefully reviewed and treated with complete confidentiality by a human.
Jun 20, 2026
Full time
Antella Recruitment is proud to be exclusively partnering with a growing and ambitious sports travel and hospitality business seeking a commercially driven Business Development Manager to expand partnerships across the UK and international markets. This is an exciting opportunity for someone with a genuine passion for football and strong experience developing B2B partnerships across travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, and entertainment sectors. The successful candidate will act as a brand ambassador for the business, driving sales growth and representing the company at both UK and international trade events. The Role: Drive revenue growth through the sale of football tickets, hospitality packages, and sports travel experiences Develop partnerships across travel trade, affiliates, marketplaces, concierge, banking, loyalty, and lifestyle sectors Identify and secure new B2B business opportunities across UK and international markets Build and manage long-term commercial relationships with partners and clients Attend UK and international trade shows, networking events, and industry exhibitions Negotiate commercial agreements and partnership opportunities Work closely with internal teams to maximise partner engagement and customer experience About You: Previous experience within Sales / Account Development / Partnerships Experience within Sports hospitality, travel, or entertainment sectors Genuine passion and strong knowledge of UK & International Football Strong commercial awareness and relationship-building skills Existing network across relevant sectors would be highly advantageous Confident presenter with experience attending trade events and networking functions Highly motivated, proactive, and target driven Open to international travel when required Why Apply? Exclusive opportunity through Antella Recruitment Join a fast-growing and exciting sports hospitality business International exposure and travel opportunities Dynamic and entrepreneurial culture Genuine progression opportunities within a scaling business At Antella Recruitment, we are committed to creating a positive and respectful candidate experience. We value every application received and appreciate the time taken to apply. While we may not be able to respond to every applicant individually due to application volumes, all applications will be carefully reviewed and treated with complete confidentiality by a human.
Our client has an exciting opportunity for a Business Development Manager to join the team. Location: Remote Salary: £70k to £80k Job Type: Permanent, Full-time About The Company: Our client is a globally recognised leader in sustainability, hygiene, and operational solutions, partnering with organisations across hospitality, foodservice, healthcare, and facilities management sectors. With a strong international presence and a reputation for innovation, the business helps customers improve operational efficiency while creating safer, cleaner, and more sustainable environments. The organisation is known for its collaborative culture, commitment to employee development, and investment in cutting-edge technologies and customer solutions. This is an opportunity to join a purpose-driven business making a meaningful impact on industries worldwide. Business Development Manager The Role: We are looking for a commercially driven Business Development individual to lead the acquisition, development, and management of key corporate accounts across strategic market sectors. The role will focus on identifying growth opportunities, building long-term customer partnerships, and delivering tailored solutions that align with client objectives. Working closely with internal stakeholders and cross-functional teams, you will play a pivotal role in driving revenue growth and strengthening strategic customer relationships across national and international markets. This is an excellent opportunity for an ambitious sales professional who thrives in a fast-paced, consultative sales environment. Business Development Manager Key Responsibilities: - Identify & acquire strategic corporate accounts across hospitality, foodservice, care & facility sectors - Develop and execute tailored account growth strategies to achieve revenue and profitability targets - Build strong relationships with senior decision-makers and stakeholders - Collaborate with internal sales, operations, & international teams to deliver customer solutions - Prepare and deliver compelling commercial proposals, presentations, and strategic business reviews Business Development Manager You: - Minimum of 5 years B2B sales or business development experience within a corporate or strategic accounts environment - Proven track record of achieving sales growth and managing complex commercial negotiations - Experience working within a large, international, matrix-style organisation would be advantageous - Strong communication, presentation, and relationship-building skills with the ability to influence at all levels Business Development Manager Benefits: - Competitive salary and performance-related bonus structure - Company car or car allowance - Excellent opportunities for professional development, training, and international career progression To submit your CV for this exciting Business Development Manager opportunity, please click Apply now!
Jun 20, 2026
Full time
Our client has an exciting opportunity for a Business Development Manager to join the team. Location: Remote Salary: £70k to £80k Job Type: Permanent, Full-time About The Company: Our client is a globally recognised leader in sustainability, hygiene, and operational solutions, partnering with organisations across hospitality, foodservice, healthcare, and facilities management sectors. With a strong international presence and a reputation for innovation, the business helps customers improve operational efficiency while creating safer, cleaner, and more sustainable environments. The organisation is known for its collaborative culture, commitment to employee development, and investment in cutting-edge technologies and customer solutions. This is an opportunity to join a purpose-driven business making a meaningful impact on industries worldwide. Business Development Manager The Role: We are looking for a commercially driven Business Development individual to lead the acquisition, development, and management of key corporate accounts across strategic market sectors. The role will focus on identifying growth opportunities, building long-term customer partnerships, and delivering tailored solutions that align with client objectives. Working closely with internal stakeholders and cross-functional teams, you will play a pivotal role in driving revenue growth and strengthening strategic customer relationships across national and international markets. This is an excellent opportunity for an ambitious sales professional who thrives in a fast-paced, consultative sales environment. Business Development Manager Key Responsibilities: - Identify & acquire strategic corporate accounts across hospitality, foodservice, care & facility sectors - Develop and execute tailored account growth strategies to achieve revenue and profitability targets - Build strong relationships with senior decision-makers and stakeholders - Collaborate with internal sales, operations, & international teams to deliver customer solutions - Prepare and deliver compelling commercial proposals, presentations, and strategic business reviews Business Development Manager You: - Minimum of 5 years B2B sales or business development experience within a corporate or strategic accounts environment - Proven track record of achieving sales growth and managing complex commercial negotiations - Experience working within a large, international, matrix-style organisation would be advantageous - Strong communication, presentation, and relationship-building skills with the ability to influence at all levels Business Development Manager Benefits: - Competitive salary and performance-related bonus structure - Company car or car allowance - Excellent opportunities for professional development, training, and international career progression To submit your CV for this exciting Business Development Manager opportunity, please click Apply now!
Regional Franchisee Operations Manager Circa 45k Basic + 5k Car allowance Drive multi-site profitability and brand consistency across your region. As our Regional Franchise Operations Manager, you will coach franchisees, enforce SOPs, and elevate guest experiences. This is the perfect first step into regional management for an ambitious, high-performing General Manager or Restaurant Manager from a high-volume, single-site venue who is ready to scale their leadership impact. The Role As the Regional Franchise Operations Manager, you will act as the vital bridge between the corporate brand and our franchise partners. You will transition from managing one busy kitchen or venue to guiding a network of franchise owners. You will be responsible for translating our strategic vision into profitable, localized operations while safeguarding our premium reputation. Key Responsibilities Franchise Performance: Monitor P&L, drive revenue growth, and ensure all locations meet regional financial and KPI targets. Brand Standards & Compliance: Enforce standard operating procedures (SOPs), food safety, and brand guidelines across all sites. Stakeholder Management: Coach and mentor franchise owners and General Managers, providing operational support and identifying areas for continuous improvement. Guest Experience: Champion the brand experience, auditing customer feedback to implement service recovery and improvement strategies. Commercial Growth: Support the rollout of regional marketing initiatives and new menu/product launches. About You Proven management experience in a high-volume, large single-site branded hospitality venue, or existing multi-site experience. Ready to take your first step into regional field operations, with a passion for teaching and coaching others. Strong commercial acumen with a deep understanding of P&L management, labour controls, and stock management. Exceptional leadership, coaching, and stakeholder management skills to inspire and hold franchisees accountable. A passion for delivering high-quality hospitality and maintaining uncompromising brand standards. Flexibility to travel frequently across the designated region.
Jun 20, 2026
Full time
Regional Franchisee Operations Manager Circa 45k Basic + 5k Car allowance Drive multi-site profitability and brand consistency across your region. As our Regional Franchise Operations Manager, you will coach franchisees, enforce SOPs, and elevate guest experiences. This is the perfect first step into regional management for an ambitious, high-performing General Manager or Restaurant Manager from a high-volume, single-site venue who is ready to scale their leadership impact. The Role As the Regional Franchise Operations Manager, you will act as the vital bridge between the corporate brand and our franchise partners. You will transition from managing one busy kitchen or venue to guiding a network of franchise owners. You will be responsible for translating our strategic vision into profitable, localized operations while safeguarding our premium reputation. Key Responsibilities Franchise Performance: Monitor P&L, drive revenue growth, and ensure all locations meet regional financial and KPI targets. Brand Standards & Compliance: Enforce standard operating procedures (SOPs), food safety, and brand guidelines across all sites. Stakeholder Management: Coach and mentor franchise owners and General Managers, providing operational support and identifying areas for continuous improvement. Guest Experience: Champion the brand experience, auditing customer feedback to implement service recovery and improvement strategies. Commercial Growth: Support the rollout of regional marketing initiatives and new menu/product launches. About You Proven management experience in a high-volume, large single-site branded hospitality venue, or existing multi-site experience. Ready to take your first step into regional field operations, with a passion for teaching and coaching others. Strong commercial acumen with a deep understanding of P&L management, labour controls, and stock management. Exceptional leadership, coaching, and stakeholder management skills to inspire and hold franchisees accountable. A passion for delivering high-quality hospitality and maintaining uncompromising brand standards. Flexibility to travel frequently across the designated region.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 3- 6 months. The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events. We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential. The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role. Specifically, the role of the Events Manager involves: Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT s programme of events. Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors. Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards. Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors. Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints. Evaluating and reporting on events to committees including the Board of Trustees. Business and project management Devise and manage project plans, risk registers and budgets for events and associated areas of operations. Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers. Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. General Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK. Contribute to the development and implementation of the Strategy. Undertake training to ensure appropriate skills are acquired or developed. Provide occasional holiday and sickness cover for posts at the same or lower grade. Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post. If you would like to hear more about this opportunity, please apply for further details
Jun 20, 2026
Full time
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 3- 6 months. The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events. We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential. The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role. Specifically, the role of the Events Manager involves: Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT s programme of events. Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors. Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards. Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors. Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints. Evaluating and reporting on events to committees including the Board of Trustees. Business and project management Devise and manage project plans, risk registers and budgets for events and associated areas of operations. Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers. Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. General Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK. Contribute to the development and implementation of the Strategy. Undertake training to ensure appropriate skills are acquired or developed. Provide occasional holiday and sickness cover for posts at the same or lower grade. Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post. If you would like to hear more about this opportunity, please apply for further details
LONDON GRADUATES - START YOUR CAREER AT THE TOP We're expanding our London team and we're looking for driven graduates who want more - more responsibility, more progression, and more earning potential. This isn't a "gap year" job. It's a performance-driven career path designed for ambitious individuals who want to progress fast and be rewarded properly for their effort. If you're competitive, resilient, and motivated by success, keep reading. The Role: Graduate Education Recruitment Consultant Based in London, you'll step into a fast-moving sales environment where your results directly shape your income and progression. You'll work with schools across London and the surrounding areas, helping them secure outstanding teachers and support staff who make a real difference in classrooms every day. From day one, you'll be building your own client base, developing relationships, and generating revenue - supported by experienced managers who know how to turn graduates into top performers. What You'll Be Doing Proactively sourcing and headhunting high-quality education professionals Interviewing and assessing candidates Building long-term partnerships with schools Negotiating fees and closing placements Working towards clear targets with uncapped commission As your desk grows, so does your earning potential. There is no earnings ceiling - your output determines your reward. Industry-Leading Graduate Training No recruitment background? No problem. We provide structured, hands-on training designed specifically for ambitious graduates, including: Advanced sourcing and headhunting techniques Sales psychology and high-level negotiation skills Client development and revenue growth strategies Performance mindset and resilience coaching Clear career mapping and promotion planning You won't be left to "figure it out." You'll be developed into a high biller with a long-term career plan. What You'll Get 32,000 starting salary, increasing once you complete our training academy (6-12 months) Uncapped commission (Year 1 OTE 35,000- 42,000+) Fast-track progression based on performance, not time served Regular team incentives, rewards, and social events A high-energy, ambitious team culture Generous annual leave and wellbeing support Who This Suits We're looking for graduates who: Are competitive - whether in sport, academics, or part-time work Thrive in fast-paced, target-driven environments Are financially motivated and career-focused Communicate confidently and build rapport easily Come from or are interested in sales, hospitality, or education backgrounds (highly desirable) Most importantly, you must be prepared to work hard, push beyond your comfort zone, and commit to becoming exceptional. Why London? London is the UK's largest and most competitive education recruitment market, offering unmatched opportunity for ambitious recruiters to build high-earning desks quickly and progress rapidly in a performance-led environment. Ready to Launch Your Career? If you want a role where effort directly translates into progression and income - and you're serious about building a long-term, high-performing career - we want to hear from you. Apply now or contact (url removed) for more information.
Jun 20, 2026
Full time
LONDON GRADUATES - START YOUR CAREER AT THE TOP We're expanding our London team and we're looking for driven graduates who want more - more responsibility, more progression, and more earning potential. This isn't a "gap year" job. It's a performance-driven career path designed for ambitious individuals who want to progress fast and be rewarded properly for their effort. If you're competitive, resilient, and motivated by success, keep reading. The Role: Graduate Education Recruitment Consultant Based in London, you'll step into a fast-moving sales environment where your results directly shape your income and progression. You'll work with schools across London and the surrounding areas, helping them secure outstanding teachers and support staff who make a real difference in classrooms every day. From day one, you'll be building your own client base, developing relationships, and generating revenue - supported by experienced managers who know how to turn graduates into top performers. What You'll Be Doing Proactively sourcing and headhunting high-quality education professionals Interviewing and assessing candidates Building long-term partnerships with schools Negotiating fees and closing placements Working towards clear targets with uncapped commission As your desk grows, so does your earning potential. There is no earnings ceiling - your output determines your reward. Industry-Leading Graduate Training No recruitment background? No problem. We provide structured, hands-on training designed specifically for ambitious graduates, including: Advanced sourcing and headhunting techniques Sales psychology and high-level negotiation skills Client development and revenue growth strategies Performance mindset and resilience coaching Clear career mapping and promotion planning You won't be left to "figure it out." You'll be developed into a high biller with a long-term career plan. What You'll Get 32,000 starting salary, increasing once you complete our training academy (6-12 months) Uncapped commission (Year 1 OTE 35,000- 42,000+) Fast-track progression based on performance, not time served Regular team incentives, rewards, and social events A high-energy, ambitious team culture Generous annual leave and wellbeing support Who This Suits We're looking for graduates who: Are competitive - whether in sport, academics, or part-time work Thrive in fast-paced, target-driven environments Are financially motivated and career-focused Communicate confidently and build rapport easily Come from or are interested in sales, hospitality, or education backgrounds (highly desirable) Most importantly, you must be prepared to work hard, push beyond your comfort zone, and commit to becoming exceptional. Why London? London is the UK's largest and most competitive education recruitment market, offering unmatched opportunity for ambitious recruiters to build high-earning desks quickly and progress rapidly in a performance-led environment. Ready to Launch Your Career? If you want a role where effort directly translates into progression and income - and you're serious about building a long-term, high-performing career - we want to hear from you. Apply now or contact (url removed) for more information.
Travel Product Manager - Part Time Base Salary 24,000 based on 32 hours Fully Remote within the UK Our client is a fast-growing, entrepreneurial travel and media company specialising in Escorted Touring and Group Travel. They have developed partnerships with some of the world's best media brands to provide exclusive bespoke travel programs for their readers and members. Due to their growth, they are recruiting for a Travel Product Manager on a part basis (32 hours) to join their team who has a strong background in escorted tours and private group travel, with a proven track record of developing and managing bespoke travel programmes. The successful candidate will be commercially minded, highly organised, and proactive in identifying opportunities for growth and product enhancement. The Travel Product Manager will have full ownership of the product lifecycle from strategy to evaluation, including the management of product pipeline, ensuring internal and external stakeholders have the tools to maximise sales and discover new opportunities. This is a part role of 32 hours per week ideally working between the core hours of 10am to 3pm Monday to Friday. The role is offered on a fully remote basis with the requirement of 1 day per month in the office based in Surrey. Travel Product Manager Responsibilities: Work closely with the Head of Product to plan and manage the product pipeline, ensuring the appropriate balance between packages developed by us and those sourced through third-party partnerships. Develop and maintain product pipelines and schedules from concept through to launch, including the pricing and commercial viability. Ensure the ongoing delivery of an engaging, competitive, and diverse product portfolio that aligns with the needs of our partners and expert audiences, while supporting the achievement of business sales targets. Build, maintain and strengthen supplier relationships including negotiating the best rates and arrangements for our customers. Secure and manage product allocations, monitor availability, and source suitable alternatives when required. Collaborate closely with internal departments to deliver products in line with agreed deadlines and provide timely responses to sales and marketing-related queries. Travel Product Manager Experience Required: Previous experience within product development and contracting experience within a tour operator, cruise operator, or similar travel business, ideally in escorted touring or extensive experience in a 'front line' sales role that included working directly with DMCs and suppliers on the creation of itineraries Extensive experience of managing supplier relationship, contracting and rate negotiation Impeccable organisation and administration skills Strong commercial acumen with the ability to capitalise on revenue generating product opportunities. Strong interpersonal skills with the ability to build relationships at all levels, internally and externally Passionate about cultivating an open, positive and collaborative company culture Travel Product Manager Salary and Benefits: Base Salary 24,000 based on 32 hours 23 days annual leave Career development Pension Fully remote within the UK Travel discounts and fam trips To apply for this Travel Product Manager role, please email your CV and a member of the team will be in contact to discuss your application and the company
Jun 20, 2026
Full time
Travel Product Manager - Part Time Base Salary 24,000 based on 32 hours Fully Remote within the UK Our client is a fast-growing, entrepreneurial travel and media company specialising in Escorted Touring and Group Travel. They have developed partnerships with some of the world's best media brands to provide exclusive bespoke travel programs for their readers and members. Due to their growth, they are recruiting for a Travel Product Manager on a part basis (32 hours) to join their team who has a strong background in escorted tours and private group travel, with a proven track record of developing and managing bespoke travel programmes. The successful candidate will be commercially minded, highly organised, and proactive in identifying opportunities for growth and product enhancement. The Travel Product Manager will have full ownership of the product lifecycle from strategy to evaluation, including the management of product pipeline, ensuring internal and external stakeholders have the tools to maximise sales and discover new opportunities. This is a part role of 32 hours per week ideally working between the core hours of 10am to 3pm Monday to Friday. The role is offered on a fully remote basis with the requirement of 1 day per month in the office based in Surrey. Travel Product Manager Responsibilities: Work closely with the Head of Product to plan and manage the product pipeline, ensuring the appropriate balance between packages developed by us and those sourced through third-party partnerships. Develop and maintain product pipelines and schedules from concept through to launch, including the pricing and commercial viability. Ensure the ongoing delivery of an engaging, competitive, and diverse product portfolio that aligns with the needs of our partners and expert audiences, while supporting the achievement of business sales targets. Build, maintain and strengthen supplier relationships including negotiating the best rates and arrangements for our customers. Secure and manage product allocations, monitor availability, and source suitable alternatives when required. Collaborate closely with internal departments to deliver products in line with agreed deadlines and provide timely responses to sales and marketing-related queries. Travel Product Manager Experience Required: Previous experience within product development and contracting experience within a tour operator, cruise operator, or similar travel business, ideally in escorted touring or extensive experience in a 'front line' sales role that included working directly with DMCs and suppliers on the creation of itineraries Extensive experience of managing supplier relationship, contracting and rate negotiation Impeccable organisation and administration skills Strong commercial acumen with the ability to capitalise on revenue generating product opportunities. Strong interpersonal skills with the ability to build relationships at all levels, internally and externally Passionate about cultivating an open, positive and collaborative company culture Travel Product Manager Salary and Benefits: Base Salary 24,000 based on 32 hours 23 days annual leave Career development Pension Fully remote within the UK Travel discounts and fam trips To apply for this Travel Product Manager role, please email your CV and a member of the team will be in contact to discuss your application and the company
Antella Travel Recruitment is proud to be exclusively partnering with a growing and ambitious sports travel and hospitality business seeking a commercially driven Business Development Manager to expand partnerships across the UK and international markets. This is an exciting opportunity for a sales-focused professional with experience developing B2B partnerships across the travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, entertainment, or hospitality sectors. The successful candidate will act as a brand ambassador for the business, driving revenue growth and representing the company at both UK and international industry events. Business Development Manager Responsibilities Drive revenue growth through the sale of sporting event tickets, hospitality packages, and sports travel experiences. Develop strategic partnerships across travel trade, affiliates, marketplaces, concierge, banking, loyalty, lifestyle, and entertainment sectors. Identify and secure new B2B business opportunities across UK and international markets. Build, manage, and grow long-term commercial relationships with partners and clients. Attend UK and international trade shows, networking events, and industry exhibitions. Negotiate commercial agreements and partnership opportunities. Work closely with internal teams to maximise partner engagement and customer experience. Monitor market trends and identify opportunities to drive commercial growth. Business Development Manager Experience Required Previous experience within Business Development, Sales, Account Management, Partnerships, or Commercial Development within sports hospitality, travel, sporting events. Passion for live sporting events, hospitality, and customer experiences. Strong commercial awareness with excellent relationship-building and negotiation skills. Existing network across relevant sectors would be highly advantageous. Confident presenter with experience attending trade events and networking functions. Highly motivated, proactive, and target-driven. Open to UK and international travel when required. Why Apply? Exclusive opportunity through Antella Travel Recruitment. Join a fast-growing and exciting sports travel and hospitality business. International exposure and travel opportunities. Dynamic, entrepreneurial, and collaborative culture. Genuine career progression opportunities within a scaling organisation. At Antella Travel Recruitment, we are committed to creating a positive and respectful candidate experience. We value every application received and appreciate the time taken to apply. While we may not be able to respond to every applicant individually due to application volumes, all applications will be carefully reviewed by a member of our team and treated with complete confidentiality. We do not use AI to screen or assess applications.
Jun 20, 2026
Full time
Antella Travel Recruitment is proud to be exclusively partnering with a growing and ambitious sports travel and hospitality business seeking a commercially driven Business Development Manager to expand partnerships across the UK and international markets. This is an exciting opportunity for a sales-focused professional with experience developing B2B partnerships across the travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, entertainment, or hospitality sectors. The successful candidate will act as a brand ambassador for the business, driving revenue growth and representing the company at both UK and international industry events. Business Development Manager Responsibilities Drive revenue growth through the sale of sporting event tickets, hospitality packages, and sports travel experiences. Develop strategic partnerships across travel trade, affiliates, marketplaces, concierge, banking, loyalty, lifestyle, and entertainment sectors. Identify and secure new B2B business opportunities across UK and international markets. Build, manage, and grow long-term commercial relationships with partners and clients. Attend UK and international trade shows, networking events, and industry exhibitions. Negotiate commercial agreements and partnership opportunities. Work closely with internal teams to maximise partner engagement and customer experience. Monitor market trends and identify opportunities to drive commercial growth. Business Development Manager Experience Required Previous experience within Business Development, Sales, Account Management, Partnerships, or Commercial Development within sports hospitality, travel, sporting events. Passion for live sporting events, hospitality, and customer experiences. Strong commercial awareness with excellent relationship-building and negotiation skills. Existing network across relevant sectors would be highly advantageous. Confident presenter with experience attending trade events and networking functions. Highly motivated, proactive, and target-driven. Open to UK and international travel when required. Why Apply? Exclusive opportunity through Antella Travel Recruitment. Join a fast-growing and exciting sports travel and hospitality business. International exposure and travel opportunities. Dynamic, entrepreneurial, and collaborative culture. Genuine career progression opportunities within a scaling organisation. At Antella Travel Recruitment, we are committed to creating a positive and respectful candidate experience. We value every application received and appreciate the time taken to apply. While we may not be able to respond to every applicant individually due to application volumes, all applications will be carefully reviewed by a member of our team and treated with complete confidentiality. We do not use AI to screen or assess applications.
Deputy Sales Manager - Hospitality Location: Kingston, you will need to drive for this role due to site visits Contract Type: Permanent Salary : 35k to 40k plus commission, company events, pension, employee discounts and on-site parking and on-site gym Working Pattern: Full Time 40 hours, flexible working (with travel between local sites) Are you a dynamic sales professional ready to take your career to the next level in the hospitality industry? Join my client, a prominent player in the hospitality sector, as their Deputy Group Sales Manager ! This is your chance to make an impact across four local unique properties! About the Role: As Deputy Group Sales Manager , you will play a key role in driving group revenue across the Hospitality portfolio, supporting the Group Sales function and working closely with multiple properties. Key Responsibilities: Supporting the Group Sales Manager in developing and executing sales strategies to maximise group, MICE, and event revenue across all venues. Identifying new business opportunities through market analysis and competitor insights. Proactively sourcing and securing group bookings across Corporate, MICE, Leisure, and Events segments. Managing and developing key client relationships to drive repeat and long-term business. Assisting with rate negotiations, proposals, and contract management to ensure profitability. Coordinating and hosting site visits, client presentations, and familiarisation trips across the portfolio. Collaborating with operations and events teams to ensure seamless delivery of group business. Representing the hotels and venues at networking events, trade shows, and industry functions. Supporting reporting, forecasting, and sales performance tracking. Handling client enquiries professionally and efficiently, ensuring a high level of service at all times. What You Bring: Proven experience in hotel or hospitality sales, ideally within group, MICE, or multi-property environments. Strong commercial awareness with a good understanding of local and international markets. Excellent communication, negotiation, and relationship-building skills. A proactive, target-driven mindset with strong organisational abilities. Professional presentation and attention to detail. Flexibility to travel and adapt to business needs across multiple locations. Experience supporting or managing a team and contributing to business goals. Why Join? Be part of a vibrant team where your contributions will be recognised and celebrated. Work in a dynamic environment with the opportunity to lead and innovate. Enjoy the flexibility and excitement that comes with managing diverse venues. Join our client and make a lasting impact in the hospitality industry! Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
Deputy Sales Manager - Hospitality Location: Kingston, you will need to drive for this role due to site visits Contract Type: Permanent Salary : 35k to 40k plus commission, company events, pension, employee discounts and on-site parking and on-site gym Working Pattern: Full Time 40 hours, flexible working (with travel between local sites) Are you a dynamic sales professional ready to take your career to the next level in the hospitality industry? Join my client, a prominent player in the hospitality sector, as their Deputy Group Sales Manager ! This is your chance to make an impact across four local unique properties! About the Role: As Deputy Group Sales Manager , you will play a key role in driving group revenue across the Hospitality portfolio, supporting the Group Sales function and working closely with multiple properties. Key Responsibilities: Supporting the Group Sales Manager in developing and executing sales strategies to maximise group, MICE, and event revenue across all venues. Identifying new business opportunities through market analysis and competitor insights. Proactively sourcing and securing group bookings across Corporate, MICE, Leisure, and Events segments. Managing and developing key client relationships to drive repeat and long-term business. Assisting with rate negotiations, proposals, and contract management to ensure profitability. Coordinating and hosting site visits, client presentations, and familiarisation trips across the portfolio. Collaborating with operations and events teams to ensure seamless delivery of group business. Representing the hotels and venues at networking events, trade shows, and industry functions. Supporting reporting, forecasting, and sales performance tracking. Handling client enquiries professionally and efficiently, ensuring a high level of service at all times. What You Bring: Proven experience in hotel or hospitality sales, ideally within group, MICE, or multi-property environments. Strong commercial awareness with a good understanding of local and international markets. Excellent communication, negotiation, and relationship-building skills. A proactive, target-driven mindset with strong organisational abilities. Professional presentation and attention to detail. Flexibility to travel and adapt to business needs across multiple locations. Experience supporting or managing a team and contributing to business goals. Why Join? Be part of a vibrant team where your contributions will be recognised and celebrated. Work in a dynamic environment with the opportunity to lead and innovate. Enjoy the flexibility and excitement that comes with managing diverse venues. Join our client and make a lasting impact in the hospitality industry! Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We're looking for ambitious operators who want more than just another General Manager title. People who are driven by ownership. Motivated by progression. And ready to build a long-term, meaningful career within a fast-growing premium brand. If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets. Key Responsibilities Oversee the day-to-day operations of a high-end centre Manage facilities services (maintenance, cleaning, security, contractors, H&S) Ensure the building is maintained to a five-star standard at all times Coordinate planned and reactive maintenance Manage supplier and contractor performance Monitor budgets, control costs, and drive efficiencies Ensure full compliance with health & safety and statutory regulations Act as the main point of contact for tenants and client queries Handle escalations and operational issues professionally Support front of house and deliver exceptional customer service Lead viewings alongside sales to showcase the space Contribute to occupancy, revenue targets, and team presentation standards Skills & Experience Strong operational experience within a luxury/hospitality-led environment Proven ability to deliver five-star service standards Excellent organisation and problem-solving skills Confident stakeholder management and communication Able to manage multiple priorities in a fast-paced setting Previous team leadership experience (6+ years) Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jun 20, 2026
Contractor
We're looking for ambitious operators who want more than just another General Manager title. People who are driven by ownership. Motivated by progression. And ready to build a long-term, meaningful career within a fast-growing premium brand. If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets. Key Responsibilities Oversee the day-to-day operations of a high-end centre Manage facilities services (maintenance, cleaning, security, contractors, H&S) Ensure the building is maintained to a five-star standard at all times Coordinate planned and reactive maintenance Manage supplier and contractor performance Monitor budgets, control costs, and drive efficiencies Ensure full compliance with health & safety and statutory regulations Act as the main point of contact for tenants and client queries Handle escalations and operational issues professionally Support front of house and deliver exceptional customer service Lead viewings alongside sales to showcase the space Contribute to occupancy, revenue targets, and team presentation standards Skills & Experience Strong operational experience within a luxury/hospitality-led environment Proven ability to deliver five-star service standards Excellent organisation and problem-solving skills Confident stakeholder management and communication Able to manage multiple priorities in a fast-paced setting Previous team leadership experience (6+ years) Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Front of House Manager Luxury Hospitality Scottish Highlands Are you an experienced Front Office leader with a passion for delivering exceptional guest experiences? We're seeking an outstanding Front of House Manager to lead our Front Office operation, ensuring every guest receives a seamless, personalised and memorable experience from arrival to departure. Working closely with the senior leadership team, you will lead the Front Office Hosts, Night Team and Porters, driving service excellence, team engagement and operational efficiency within a luxury hospitality environment. The Role As Front of House Manager, you will be responsible for the smooth day-to-day running of the Front Office, ensuring the highest standards of guest service are consistently delivered. You will lead from the front, supporting your team in creating warm welcomes, handling guest requests with professionalism and care, and ensuring every interaction reflects the standards of a world-class luxury hotel. Key responsibilities include: Leading and developing the Front Office, Night and Porter teams. Delivering exceptional guest service throughout the guest journey. Managing arrivals, departures and VIP guest experiences. Handling guest feedback and resolving issues effectively. Driving upselling opportunities and maximising revenue. Ensuring departmental efficiency, compliance and cost control. Working closely with Housekeeping, Reservations, Events and Concierge teams to deliver a seamless guest experience. Coaching, mentoring and developing team members to achieve their full potential. Supporting wider hotel operations through Duty Management responsibilities. About You We're looking for someone who is: An experienced Front Office, Reception or Guest Services leader within a luxury hotel or resort environment. Passionate about delivering exceptional guest experiences. A confident and visible leader who enjoys developing high-performing teams. Highly organised, detail-oriented and commercially aware. An excellent communicator with strong interpersonal skills. Comfortable managing guest expectations and resolving challenges professionally. Proactive, adaptable and capable of thriving in a fast-paced environment. Confident using hotel systems and Microsoft 365 (Opera Cloud experience advantageous). Suitable Backgrounds We would be keen to speak with candidates currently working as: Front Office Manager Reception Manager Guest Services Manager Rooms Division Manager Assistant Front Office Manager Duty Manager Guest Experience Manager Hotel Operations Manager Luxury Resort Front Office Manager Experience working within a luxury hospitality environment is highly desirable, with exposure to Forbes or LQA standards considered an advantage. What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Excellent career development and progression opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required.
Jun 20, 2026
Full time
Front of House Manager Luxury Hospitality Scottish Highlands Are you an experienced Front Office leader with a passion for delivering exceptional guest experiences? We're seeking an outstanding Front of House Manager to lead our Front Office operation, ensuring every guest receives a seamless, personalised and memorable experience from arrival to departure. Working closely with the senior leadership team, you will lead the Front Office Hosts, Night Team and Porters, driving service excellence, team engagement and operational efficiency within a luxury hospitality environment. The Role As Front of House Manager, you will be responsible for the smooth day-to-day running of the Front Office, ensuring the highest standards of guest service are consistently delivered. You will lead from the front, supporting your team in creating warm welcomes, handling guest requests with professionalism and care, and ensuring every interaction reflects the standards of a world-class luxury hotel. Key responsibilities include: Leading and developing the Front Office, Night and Porter teams. Delivering exceptional guest service throughout the guest journey. Managing arrivals, departures and VIP guest experiences. Handling guest feedback and resolving issues effectively. Driving upselling opportunities and maximising revenue. Ensuring departmental efficiency, compliance and cost control. Working closely with Housekeeping, Reservations, Events and Concierge teams to deliver a seamless guest experience. Coaching, mentoring and developing team members to achieve their full potential. Supporting wider hotel operations through Duty Management responsibilities. About You We're looking for someone who is: An experienced Front Office, Reception or Guest Services leader within a luxury hotel or resort environment. Passionate about delivering exceptional guest experiences. A confident and visible leader who enjoys developing high-performing teams. Highly organised, detail-oriented and commercially aware. An excellent communicator with strong interpersonal skills. Comfortable managing guest expectations and resolving challenges professionally. Proactive, adaptable and capable of thriving in a fast-paced environment. Confident using hotel systems and Microsoft 365 (Opera Cloud experience advantageous). Suitable Backgrounds We would be keen to speak with candidates currently working as: Front Office Manager Reception Manager Guest Services Manager Rooms Division Manager Assistant Front Office Manager Duty Manager Guest Experience Manager Hotel Operations Manager Luxury Resort Front Office Manager Experience working within a luxury hospitality environment is highly desirable, with exposure to Forbes or LQA standards considered an advantage. What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Excellent career development and progression opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required.
IMSERV is one of the UK's leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: As the Head of New Business at IMServ, you will play a pivotal role in shaping and delivering IMServ's commercial strategy to drive new business growth and ensure customer retention. Your primary responsibility will be to introduce new business; manage and enhance IMServ's strategical relationships with large end user clients ensuring best in class customer satisfaction; value and longevity. Ensure the team are aligned to strategic and tactical aims whilst identifying and capitalising on new business opportunities which bring is growth to IMServ. Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement. MAIN RESPONSIBILITIES Oversee the commercial aspects of client relationships, ensuring alignment with IMServ's strategic goals and contributing to long-term business growth. Provide commercial support for day-to-day operational challenges, particularly those with contractual or financial implications, ensuring effective and timely resolutions. Lead by example, mentoring Account/Sales Managers and fostering a culture of excellence, collaboration, and continuous improvement within the team. Support team members' professional development, enhancing their skills and helping them achieve career goals. Support projects from initial idea through product development, customer trials, and securing contracts. Ensure projects are delivered on time, within scope, and budget. Provide comprehensive sales and revenue reporting to monitor team performance against targets. Use insights to drive continuous improvement and strategic adjustments. Actively participate in key customer tenders to ensure account management visibility and smooth transitions from sales to onboarding. Provide strategic input to enhance tender submissions. Ensure a smooth and efficient onboarding process for new clients, facilitating seamless transitions and setting the foundation for successful long-term relationships. Retain, renew, and grow existing contractual arrangements. Develop high-level relationships within customer organisations. Lead/support operational teams through commercial issues to ensure they are resolved operationally and contractually if needed. Ensure quality and timeliness of work delivered to clients, including organising scheduled key account reviews with board sponsors and internal project reviews. Ensure profitable delivery of work through effective cross-department relationships and processes. Manage the financial aspects and reporting of the client portfolio. Represent IMServ in public arenas such as conferences or exhibitions to promote the IMServ range of products and services. Host corporate hospitality events when required, including identifying the strategy for exhibitions and working with the Marketing Team to ensure the messaging is correctly positioned. Provide mentoring within the team, specifically to new members to assist with their onboarding and development. Build and manage a high-performing team, fostering a culture of ownership, collaboration, and continuous improvement. PERSON SPECIFICATION: Knowledge & Qualifications Educated to degree standard and/or hold relevant professional qualifications. Deep understanding of new business development and retention strategies, including industry-specific best practices. Project management experience including analysis, design, and execution Skills Strong knowledge of market research methodologies, segmentation, and customer insights. In-depth understanding of industry regulations, compliance standards, and competitive landscapes Exceptional leadership and people management capabilities, with the ability to influence at all levels. Advanced analytical and problem-solving skills, focusing on data-driven decision-making. Excellent written and verbal communication skills, including presentation and negotiation abilities. Strong project management capabilities to oversee multiple initiatives simultaneously. Proficiency in CRM systems and data analytics tools. Proactive approach to potential customers. Excellent communication skills, written and verbal comms Discretion is important as highly sensitive information is an everyday part of the role Experience Proven experience of leading sales and account management teams Demonstrated success in designing and executing comprehensive business and retention strategies. Significant experience in financial planning, budget management, and performance analysis. Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK's leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ's success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Jun 19, 2026
Full time
IMSERV is one of the UK's leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: As the Head of New Business at IMServ, you will play a pivotal role in shaping and delivering IMServ's commercial strategy to drive new business growth and ensure customer retention. Your primary responsibility will be to introduce new business; manage and enhance IMServ's strategical relationships with large end user clients ensuring best in class customer satisfaction; value and longevity. Ensure the team are aligned to strategic and tactical aims whilst identifying and capitalising on new business opportunities which bring is growth to IMServ. Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement. MAIN RESPONSIBILITIES Oversee the commercial aspects of client relationships, ensuring alignment with IMServ's strategic goals and contributing to long-term business growth. Provide commercial support for day-to-day operational challenges, particularly those with contractual or financial implications, ensuring effective and timely resolutions. Lead by example, mentoring Account/Sales Managers and fostering a culture of excellence, collaboration, and continuous improvement within the team. Support team members' professional development, enhancing their skills and helping them achieve career goals. Support projects from initial idea through product development, customer trials, and securing contracts. Ensure projects are delivered on time, within scope, and budget. Provide comprehensive sales and revenue reporting to monitor team performance against targets. Use insights to drive continuous improvement and strategic adjustments. Actively participate in key customer tenders to ensure account management visibility and smooth transitions from sales to onboarding. Provide strategic input to enhance tender submissions. Ensure a smooth and efficient onboarding process for new clients, facilitating seamless transitions and setting the foundation for successful long-term relationships. Retain, renew, and grow existing contractual arrangements. Develop high-level relationships within customer organisations. Lead/support operational teams through commercial issues to ensure they are resolved operationally and contractually if needed. Ensure quality and timeliness of work delivered to clients, including organising scheduled key account reviews with board sponsors and internal project reviews. Ensure profitable delivery of work through effective cross-department relationships and processes. Manage the financial aspects and reporting of the client portfolio. Represent IMServ in public arenas such as conferences or exhibitions to promote the IMServ range of products and services. Host corporate hospitality events when required, including identifying the strategy for exhibitions and working with the Marketing Team to ensure the messaging is correctly positioned. Provide mentoring within the team, specifically to new members to assist with their onboarding and development. Build and manage a high-performing team, fostering a culture of ownership, collaboration, and continuous improvement. PERSON SPECIFICATION: Knowledge & Qualifications Educated to degree standard and/or hold relevant professional qualifications. Deep understanding of new business development and retention strategies, including industry-specific best practices. Project management experience including analysis, design, and execution Skills Strong knowledge of market research methodologies, segmentation, and customer insights. In-depth understanding of industry regulations, compliance standards, and competitive landscapes Exceptional leadership and people management capabilities, with the ability to influence at all levels. Advanced analytical and problem-solving skills, focusing on data-driven decision-making. Excellent written and verbal communication skills, including presentation and negotiation abilities. Strong project management capabilities to oversee multiple initiatives simultaneously. Proficiency in CRM systems and data analytics tools. Proactive approach to potential customers. Excellent communication skills, written and verbal comms Discretion is important as highly sensitive information is an everyday part of the role Experience Proven experience of leading sales and account management teams Demonstrated success in designing and executing comprehensive business and retention strategies. Significant experience in financial planning, budget management, and performance analysis. Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK's leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ's success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
