We are currently recruiting on behalf of a reputable franchise-approved car dealership in South Wales for the position of Group Management Accountant. This is a highly skilled role suited for a fully qualified Chartered or Certified Accountant with extensive managerial experience in finance. The ideal Group Management Accountant will possess a solid background in the automotive industry, demonstrating strong leadership, organisational, and reporting capabilities. Benefits: Competitive salary up to £45,000-£50,000 per annum, dependent on experience and current earnings Company car (electric model) with on-site charging facilities Private medical care scheme Discretionary in-house bonus scheme 22 days annual leave plus 8 bank holidays, increasing with continuous service Workplace pension scheme Employee discounts, store discounts, and on-site parking Duties of the Group Management Accountant: Oversee and manage monthly management accounts and financial reporting Maintain accurate cash flow sheets and prepare financial forecasts Supervise the sales and purchase ledger teams and other line managers Complete payroll processes for management and family team members Ensure strict balance sheet control and conduct inter-company reconciliations Maintain strong financial controls and compliance with company policies Utilise computerised accounting systems, including DMS, to export, manipulate, and report data using Microsoft Excel Collaborate with senior management and provide financial advice and insights as a Group Management Accountant Requirements: Fully qualified Chartered or Certified Accountant (ACCA, CIMA, ACA) Proven experience overseeing an accounts department with multiple team members Previous experience within the automotive industry is essential Proficient in computerised accounting systems and DMS software Strong organisational and leadership skills Excellent communication and numeracy skills Ability to manage and delegate to teams effectively This is an excellent opportunity for an experienced Group Management Accountant to join a forward-thinking automotive business. Our client offers a supportive working environment and outstanding career development prospects. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering South Wales, today to discover more about this fantastic Group Management Accountant opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 20, 2026
Full time
We are currently recruiting on behalf of a reputable franchise-approved car dealership in South Wales for the position of Group Management Accountant. This is a highly skilled role suited for a fully qualified Chartered or Certified Accountant with extensive managerial experience in finance. The ideal Group Management Accountant will possess a solid background in the automotive industry, demonstrating strong leadership, organisational, and reporting capabilities. Benefits: Competitive salary up to £45,000-£50,000 per annum, dependent on experience and current earnings Company car (electric model) with on-site charging facilities Private medical care scheme Discretionary in-house bonus scheme 22 days annual leave plus 8 bank holidays, increasing with continuous service Workplace pension scheme Employee discounts, store discounts, and on-site parking Duties of the Group Management Accountant: Oversee and manage monthly management accounts and financial reporting Maintain accurate cash flow sheets and prepare financial forecasts Supervise the sales and purchase ledger teams and other line managers Complete payroll processes for management and family team members Ensure strict balance sheet control and conduct inter-company reconciliations Maintain strong financial controls and compliance with company policies Utilise computerised accounting systems, including DMS, to export, manipulate, and report data using Microsoft Excel Collaborate with senior management and provide financial advice and insights as a Group Management Accountant Requirements: Fully qualified Chartered or Certified Accountant (ACCA, CIMA, ACA) Proven experience overseeing an accounts department with multiple team members Previous experience within the automotive industry is essential Proficient in computerised accounting systems and DMS software Strong organisational and leadership skills Excellent communication and numeracy skills Ability to manage and delegate to teams effectively This is an excellent opportunity for an experienced Group Management Accountant to join a forward-thinking automotive business. Our client offers a supportive working environment and outstanding career development prospects. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering South Wales, today to discover more about this fantastic Group Management Accountant opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
An ambitious and fast growing international B2B organisation is seeking an experienced Commercial Director to help lead the next phase of its growth strategy. This is a hands-on commercial leadership role for an individual who can both generate revenue personally and lead high performing sales teams. The successful candidate will play a pivotal role in driving growth across an established portfolio of international events, while helping to shape and execute the wider commercial strategy of the business. Working closely with the senior leadership team, you will be responsible for improving sales performance, developing strategic partnerships and delivering ambitious growth plans across multiple international markets. Key Responsibilities Revenue Growth Personally generate revenue in the focused growth sector. Build and maintain strategic commercial relationships with senior decision-makers. Develop and execute growth strategies for both existing and new event launches. Create long-term commercial partnerships across multiple products and regions. Commercial Leadership Lead, mentor and develop a team of sales managers and sales executives. Drive accountability and performance across commercial functions. Set clear targets, objectives and expectations. Conduct regular sales meetings, forecasting reviews and pipeline management sessions. Ensure consistent levels of prospecting and new business development activity across the team. Events Growth Drive commercial growth across an international events portfolio. Develop strategies to increase sponsorship, exhibition and delegate revenue streams. Support the launch of new events across key global markets. Identify opportunities to expand successful conference formats into larger-scale event platforms. Forecasting & Performance Management Maintain accurate forecasting and reporting processes. Monitor team and individual performance against targets. Identify performance gaps and implement improvement plans where required. Produce regular commercial reports and revenue projections for senior leadership. Strategic Development Work closely with senior stakeholders on business growth initiatives. Identify new markets, products and commercial opportunities. Support partnership, acquisition and expansion projects. Contribute to the long-term commercial evolution of the organisation. Essential Experience Minimum five years' experience in a senior commercial, sponsorship, exhibition or events sales leadership role. Proven track record of generating significant revenue. Experience leading and developing successful sales teams. Strong forecasting, pipeline management and commercial planning skills. Demonstrable success in launching and growing commercial products or events. Excellent negotiation, relationship-building and stakeholder management abilities. Desirable Experience B2B events, exhibitions, conferences or media experience. International event sales exposure. Experience working across multiple regions and markets. Experience scaling conference products into larger exhibition or event platforms. Personal Attributes Commercially driven and highly organised. Leads by example with a hands-on approach. Comfortable managing performance and driving accountability. Strong communicator and team leader. Strategic thinker with a growth mindset. Entrepreneurial, ambitious and results focused. Willingness to travel internationally when required. Why Apply? This is a rare opportunity to join a business at an exciting stage of growth and play a key role in shaping its future direction. The successful candidate will have genuine influence over commercial strategy, team development and international expansion, with the opportunity to build and scale a high-growth events portfolio across multiple global markets.
Jun 18, 2026
Full time
An ambitious and fast growing international B2B organisation is seeking an experienced Commercial Director to help lead the next phase of its growth strategy. This is a hands-on commercial leadership role for an individual who can both generate revenue personally and lead high performing sales teams. The successful candidate will play a pivotal role in driving growth across an established portfolio of international events, while helping to shape and execute the wider commercial strategy of the business. Working closely with the senior leadership team, you will be responsible for improving sales performance, developing strategic partnerships and delivering ambitious growth plans across multiple international markets. Key Responsibilities Revenue Growth Personally generate revenue in the focused growth sector. Build and maintain strategic commercial relationships with senior decision-makers. Develop and execute growth strategies for both existing and new event launches. Create long-term commercial partnerships across multiple products and regions. Commercial Leadership Lead, mentor and develop a team of sales managers and sales executives. Drive accountability and performance across commercial functions. Set clear targets, objectives and expectations. Conduct regular sales meetings, forecasting reviews and pipeline management sessions. Ensure consistent levels of prospecting and new business development activity across the team. Events Growth Drive commercial growth across an international events portfolio. Develop strategies to increase sponsorship, exhibition and delegate revenue streams. Support the launch of new events across key global markets. Identify opportunities to expand successful conference formats into larger-scale event platforms. Forecasting & Performance Management Maintain accurate forecasting and reporting processes. Monitor team and individual performance against targets. Identify performance gaps and implement improvement plans where required. Produce regular commercial reports and revenue projections for senior leadership. Strategic Development Work closely with senior stakeholders on business growth initiatives. Identify new markets, products and commercial opportunities. Support partnership, acquisition and expansion projects. Contribute to the long-term commercial evolution of the organisation. Essential Experience Minimum five years' experience in a senior commercial, sponsorship, exhibition or events sales leadership role. Proven track record of generating significant revenue. Experience leading and developing successful sales teams. Strong forecasting, pipeline management and commercial planning skills. Demonstrable success in launching and growing commercial products or events. Excellent negotiation, relationship-building and stakeholder management abilities. Desirable Experience B2B events, exhibitions, conferences or media experience. International event sales exposure. Experience working across multiple regions and markets. Experience scaling conference products into larger exhibition or event platforms. Personal Attributes Commercially driven and highly organised. Leads by example with a hands-on approach. Comfortable managing performance and driving accountability. Strong communicator and team leader. Strategic thinker with a growth mindset. Entrepreneurial, ambitious and results focused. Willingness to travel internationally when required. Why Apply? This is a rare opportunity to join a business at an exciting stage of growth and play a key role in shaping its future direction. The successful candidate will have genuine influence over commercial strategy, team development and international expansion, with the opportunity to build and scale a high-growth events portfolio across multiple global markets.
Sales Administration Team Leader Permanent Based in Bordon - Own transport essential Competitive salary - details available on application This a fabulous opportunity to join a company in a very exciting phase of growth and development. They are at the forefront of a very exciting market place and looking for an individual to join their Sales Administration department as Team Leader. The Sales Admin Team Manager will oversee the Sales Admin team which spans across all areas of Sales to ensure the smooth execution of daily operations, alignment with organisational goals, and delivery of excellent service to internal and external stakeholders. This role entails supervising, mentoring, and supporting the team of administrators, ensuring tasks are completed efficiently, customer satisfaction is maintained, and sales targets are supported effectively. Beyond the day-to-day management of the team, the role will review and improve administrative processes and systems within the Sales admin team with the aim to drive efficiencies, streamline ways of working and ensure best practice is consistently. Seek opportunities for more automation of processes and use of AI tools to drive improvements in ways of working. In addition, the role is expected to liaise strongly and regularly with the other Sales managers, and wider teams to ensure that the team provides the right level of support. Responsibilities: Provide leadership and support for the Admin team on operational tasks and individual development. Conduct performance reviews and provide constructive feedback to foster growth in the team. Delegate responsibilities effectively to balance workloads and meet deadlines. Oversee the accurate setup of customer accounts in the sales system by team members. Ensure problem logs are dealt with accurately and timely for internal and external customers Oversee sample and event stock ordering for Sales department Oversee event order processing and reporting Maintain top data quality standards, ensuring customer records, order data, and marketing lists are updated consistently. Address complex or escalated queries, including raising logs for system or process-related issues. Coordinate with couriers, distribution teams, and other stakeholders to resolve delivery or Proof of Delivery (POD) queries efficiently. Supervise the compilation of sales data and reporting on behalf of the team for internal or external use. Work with Sales and Distribution teams to align operational goals and ensure seamless customer order processing. Facilitate communication between departments for marketing material requests, new product data, or customer service inputs. Compiling data and sales reports, manipulating data on Excel for specific retailers and for internal reporting. Seeking opportunity for process improvement and use of AI tools to automate tasks within the team. Always exhibits the correct behaviours as well as delivering the required result Experience required: You will have experience in managing a team, with strong collaboration and engagement skills, along with a track record of working in a role heavily focussed on processes and administration Previous experience in a sales support role or customer services administration role Confident communicator both verbal and written Ability to multi-task and be adaptable to changing demands and priorities Work well under pressure Strong team player but happy to work independently Positive and enthusiastic with a passion to learn and deliver fantastic customer service Resilient and determined Intermediate Excel skills If you have the skills and experience required for this role, please email your CV to Kate Sefton or call (phone number removed) for more information.
Jun 17, 2026
Full time
Sales Administration Team Leader Permanent Based in Bordon - Own transport essential Competitive salary - details available on application This a fabulous opportunity to join a company in a very exciting phase of growth and development. They are at the forefront of a very exciting market place and looking for an individual to join their Sales Administration department as Team Leader. The Sales Admin Team Manager will oversee the Sales Admin team which spans across all areas of Sales to ensure the smooth execution of daily operations, alignment with organisational goals, and delivery of excellent service to internal and external stakeholders. This role entails supervising, mentoring, and supporting the team of administrators, ensuring tasks are completed efficiently, customer satisfaction is maintained, and sales targets are supported effectively. Beyond the day-to-day management of the team, the role will review and improve administrative processes and systems within the Sales admin team with the aim to drive efficiencies, streamline ways of working and ensure best practice is consistently. Seek opportunities for more automation of processes and use of AI tools to drive improvements in ways of working. In addition, the role is expected to liaise strongly and regularly with the other Sales managers, and wider teams to ensure that the team provides the right level of support. Responsibilities: Provide leadership and support for the Admin team on operational tasks and individual development. Conduct performance reviews and provide constructive feedback to foster growth in the team. Delegate responsibilities effectively to balance workloads and meet deadlines. Oversee the accurate setup of customer accounts in the sales system by team members. Ensure problem logs are dealt with accurately and timely for internal and external customers Oversee sample and event stock ordering for Sales department Oversee event order processing and reporting Maintain top data quality standards, ensuring customer records, order data, and marketing lists are updated consistently. Address complex or escalated queries, including raising logs for system or process-related issues. Coordinate with couriers, distribution teams, and other stakeholders to resolve delivery or Proof of Delivery (POD) queries efficiently. Supervise the compilation of sales data and reporting on behalf of the team for internal or external use. Work with Sales and Distribution teams to align operational goals and ensure seamless customer order processing. Facilitate communication between departments for marketing material requests, new product data, or customer service inputs. Compiling data and sales reports, manipulating data on Excel for specific retailers and for internal reporting. Seeking opportunity for process improvement and use of AI tools to automate tasks within the team. Always exhibits the correct behaviours as well as delivering the required result Experience required: You will have experience in managing a team, with strong collaboration and engagement skills, along with a track record of working in a role heavily focussed on processes and administration Previous experience in a sales support role or customer services administration role Confident communicator both verbal and written Ability to multi-task and be adaptable to changing demands and priorities Work well under pressure Strong team player but happy to work independently Positive and enthusiastic with a passion to learn and deliver fantastic customer service Resilient and determined Intermediate Excel skills If you have the skills and experience required for this role, please email your CV to Kate Sefton or call (phone number removed) for more information.
Our established and creative client is currently seeking an Account Manager and Senior Account Manager to join their team on a permanent basis. The Account/Senior Account Manager will support the business in sourcing, securing, and delivering creative projects while developing client knowledge and relationships. Key Responsibilities: The Senior Account Manager will lead and manage overall liaison with designated clients Interpret client briefs and produce detailed project briefs Shape responses, ensuring proposals and presentations are written, reviewed, and presented to gain client approval. Delegate and manage allocated projects from start to completion Collaborate with senior members to enhance processes Develop and deliver operational plans for client relationships and potential new clients, Key Skills and Experience: Proven experience in account management in a creative agency Strong project management skills Excellent communication and presentation skills. Ability to interpret client briefs and produce detailed project requirements. The Senior Account Manager will have the ability to inspire and manage a team. Collaborative mindset Company Benefits: Hybrid working- 1 day a week in office Generous holiday allowance Free parking Pension Collaborative and innovative work environment FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions.
Jun 16, 2026
Full time
Our established and creative client is currently seeking an Account Manager and Senior Account Manager to join their team on a permanent basis. The Account/Senior Account Manager will support the business in sourcing, securing, and delivering creative projects while developing client knowledge and relationships. Key Responsibilities: The Senior Account Manager will lead and manage overall liaison with designated clients Interpret client briefs and produce detailed project briefs Shape responses, ensuring proposals and presentations are written, reviewed, and presented to gain client approval. Delegate and manage allocated projects from start to completion Collaborate with senior members to enhance processes Develop and deliver operational plans for client relationships and potential new clients, Key Skills and Experience: Proven experience in account management in a creative agency Strong project management skills Excellent communication and presentation skills. Ability to interpret client briefs and produce detailed project requirements. The Senior Account Manager will have the ability to inspire and manage a team. Collaborative mindset Company Benefits: Hybrid working- 1 day a week in office Generous holiday allowance Free parking Pension Collaborative and innovative work environment FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions.
Senior Delegate Sales Executive £30,000 - £40,000 Uncapped Commission + Excellent Benefits Flexible working London Our client is an award winning events business and in line with their ambitious growth plans they are now looking to hire a Delegate Sales Account Manager to join their team. This is a fantastic opportunity for either a proven delegate sales person with 12 - 24 months experience or someone who has a couple of years experience in another area of b2b sales and is looking to join a super fun events business with huge growth plans. Profile: Delegate Sales Account Manager Some previous delegate sales experience ideally - 12-36 months Ideally degree educated Polished with excellent communication skills Positive attitude with a strong desire to earn money Strong desire to close deals and earn commission Relish a challenge, are resilient and have a desire to succeed. Excellent communication skills are a must along with bags of enthusiasm. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 16, 2026
Full time
Senior Delegate Sales Executive £30,000 - £40,000 Uncapped Commission + Excellent Benefits Flexible working London Our client is an award winning events business and in line with their ambitious growth plans they are now looking to hire a Delegate Sales Account Manager to join their team. This is a fantastic opportunity for either a proven delegate sales person with 12 - 24 months experience or someone who has a couple of years experience in another area of b2b sales and is looking to join a super fun events business with huge growth plans. Profile: Delegate Sales Account Manager Some previous delegate sales experience ideally - 12-36 months Ideally degree educated Polished with excellent communication skills Positive attitude with a strong desire to earn money Strong desire to close deals and earn commission Relish a challenge, are resilient and have a desire to succeed. Excellent communication skills are a must along with bags of enthusiasm. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
Jun 16, 2026
Seasonal
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Sales Administrator is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Sales Administrator ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, or shipping) Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Jun 16, 2026
Full time
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Sales Administrator is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Sales Administrator ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, or shipping) Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
On behalf of several Managing General Agents (MGA) we are looking for Underwriter s from Senior to Assistant Underwriter level, for the following classes of business: Commercial Combined Construction / Contractors All Risks Commercial Property (UK) / Property Owners / HNW Liability Working for an MGA you will be able to offer clients flexible products allowing you to tailor client s needs, ensuring a seamless experience that sets the benchmark for customer service in the industry. Purpose of Role/Job Overview: • Underwrite and price UK risks in line with underwriting guidelines, appetite, and delegated authority. • Drive profitable growth through accurate underwriting of new business, renewals, and mid-term adjustments. • Respond to broker enquiries received direct or via online quote platforms, email, and direct submissions. • Build and maintain strong broker relationships across UK markets, with existing broker contacts considered highly advantageous. • Ensure underwriting decisions are technically sound, compliant with FCA regulations, and meet service level expectations. • Contribute to product development and refinement based on broker feedback, market trends, and risk appetite. • Collaborate with internal teams including operations, compliance, and sales to ensure smooth policy lifecycle management. • Use data and reporting tools to monitor performance, identify trends, and support continuous improvement. • Represent our clients brand positively through professional communication and a strong service. Key Accountabilities: • Meeting and where possible, exceeding brokers service levels and expectations. • Identifies cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk. • Understands the impact of claims and risk management on the performance of a case and demonstrates an ability to review taking these factors into account. • Build and maintain strong relationships with key trading partners to maximize influence. • Support the development and operation of sales campaigns to drive the acquisition of profitable business. Other Activities, Duties and Responsibilities: • Maintain and develop market awareness. • Maintain good working relationships with all internal departments. • Maintain an open communication ethos with colleagues and managers. • Demonstrate model behaviours • Comply with all legal, regulatory, and contractual requirements to ensure obligations are met. • Contribute to wider business activities. • Operate within individual underwriting authorities and guidelines. Applicants should possess a minimum of 2 years Underwriting experience of UK risks. All our clients offer competitive salaries and flexible benefits package Please contact us to discuss.
Jun 14, 2026
Full time
On behalf of several Managing General Agents (MGA) we are looking for Underwriter s from Senior to Assistant Underwriter level, for the following classes of business: Commercial Combined Construction / Contractors All Risks Commercial Property (UK) / Property Owners / HNW Liability Working for an MGA you will be able to offer clients flexible products allowing you to tailor client s needs, ensuring a seamless experience that sets the benchmark for customer service in the industry. Purpose of Role/Job Overview: • Underwrite and price UK risks in line with underwriting guidelines, appetite, and delegated authority. • Drive profitable growth through accurate underwriting of new business, renewals, and mid-term adjustments. • Respond to broker enquiries received direct or via online quote platforms, email, and direct submissions. • Build and maintain strong broker relationships across UK markets, with existing broker contacts considered highly advantageous. • Ensure underwriting decisions are technically sound, compliant with FCA regulations, and meet service level expectations. • Contribute to product development and refinement based on broker feedback, market trends, and risk appetite. • Collaborate with internal teams including operations, compliance, and sales to ensure smooth policy lifecycle management. • Use data and reporting tools to monitor performance, identify trends, and support continuous improvement. • Represent our clients brand positively through professional communication and a strong service. Key Accountabilities: • Meeting and where possible, exceeding brokers service levels and expectations. • Identifies cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk. • Understands the impact of claims and risk management on the performance of a case and demonstrates an ability to review taking these factors into account. • Build and maintain strong relationships with key trading partners to maximize influence. • Support the development and operation of sales campaigns to drive the acquisition of profitable business. Other Activities, Duties and Responsibilities: • Maintain and develop market awareness. • Maintain good working relationships with all internal departments. • Maintain an open communication ethos with colleagues and managers. • Demonstrate model behaviours • Comply with all legal, regulatory, and contractual requirements to ensure obligations are met. • Contribute to wider business activities. • Operate within individual underwriting authorities and guidelines. Applicants should possess a minimum of 2 years Underwriting experience of UK risks. All our clients offer competitive salaries and flexible benefits package Please contact us to discuss.
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team as Supply Chain Assistant. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Supply Chain Assistant is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Supply Chain Assistant ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, shipping). Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Jun 13, 2026
Full time
Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team as Supply Chain Assistant. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Supply Chain Assistant is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Supply Chain Assistant ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, shipping). Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Project Finance Supervisor Location: Leeds (Hybrid 3 days in, 2 days WFH) Salary: £32,000 per annum The Project Finance Senior role sits within a team of 8, reporting to the Project Finance Manager. The Supervisor should have a flexible attitude to meet the demands of the business. As part of the Project Finance team, working from a shared ticket hub, you would be supporting the team facilitating project set ups, project cost budgeting and sales invoicing. You will support the Project Finance Manager to meet department objectives. The success of this position will be measured by the completion of accurate invoicing, ensuring invoicing and revenue recognition targets are met in line with the given deadlines. Job Description Manage workload and delegate within the team to ensure tasks are fulfilled accurately in line with deadlines and business expectations. The Supervisor is expected to provide more ad hoc support to the wider business and deputise for the manager in times of absence. Working closely with the Project Finance Manager you will help train and mentor the Project Finance Senior and Assistants Working on an Oracle based system you will be involved in setting up projects, creating and amending project budgets, preparing, and processing sales invoice requests in line with Tetra Tech policy with accuracy. Ensuring company policy on authority and risk is adhered to. Monitor the flow of drafted invoices. Expedite invoicing via email, telephone, and teams' meetings Be a contact point for Project Managers for project set up, budget and sales invoice assistance. Ad hoc fee, invoice, and cost reconciliations. Action monthly checks and tasks to ensure system data is accurate and maintained Provide cover and support for all department employees on key tasks such as project reporting. Any Ad hoc duties which may be client or discipline specific. Produce any ad hoc reports that may be required. Work and assist accounts receivable with credit note queries and supplier questionnaires. Complete the annual audit in line with the set timescales and deadlines. Complete the daily CSR report with accuracy. Knowledge and experience To lead by example. The skills to manage and prioritise workload to ensure essential items are processed for deadlines. To be able to work independently and as part of a wider team. The ability to maintain a high level of accuracy and work efficiently. To be computer literate with working knowledge of relevant software packages, notably Microsoft Excel (look-ups and pivot tables). The ability to understand, discuss and challenge fee amendments, budget alterations and sales invoice queries. Must have strong written and verbal communication skills, to explain, train and discuss commercial matters. To have good understanding of project accounting and finance, revenue recognition and project forecasting. Always operate in a professional manner and in line with business practice and policy. Demonstrate that they can be flexible with regards working hours should business needs require. About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. We pride ourselves on truly flexible working. Ideally, we are looking for someone based in Leeds, but you can work from anywhere - we don't mind so long as the job gets done! Project Finance Supervisor
Oct 08, 2025
Full time
Project Finance Supervisor Location: Leeds (Hybrid 3 days in, 2 days WFH) Salary: £32,000 per annum The Project Finance Senior role sits within a team of 8, reporting to the Project Finance Manager. The Supervisor should have a flexible attitude to meet the demands of the business. As part of the Project Finance team, working from a shared ticket hub, you would be supporting the team facilitating project set ups, project cost budgeting and sales invoicing. You will support the Project Finance Manager to meet department objectives. The success of this position will be measured by the completion of accurate invoicing, ensuring invoicing and revenue recognition targets are met in line with the given deadlines. Job Description Manage workload and delegate within the team to ensure tasks are fulfilled accurately in line with deadlines and business expectations. The Supervisor is expected to provide more ad hoc support to the wider business and deputise for the manager in times of absence. Working closely with the Project Finance Manager you will help train and mentor the Project Finance Senior and Assistants Working on an Oracle based system you will be involved in setting up projects, creating and amending project budgets, preparing, and processing sales invoice requests in line with Tetra Tech policy with accuracy. Ensuring company policy on authority and risk is adhered to. Monitor the flow of drafted invoices. Expedite invoicing via email, telephone, and teams' meetings Be a contact point for Project Managers for project set up, budget and sales invoice assistance. Ad hoc fee, invoice, and cost reconciliations. Action monthly checks and tasks to ensure system data is accurate and maintained Provide cover and support for all department employees on key tasks such as project reporting. Any Ad hoc duties which may be client or discipline specific. Produce any ad hoc reports that may be required. Work and assist accounts receivable with credit note queries and supplier questionnaires. Complete the annual audit in line with the set timescales and deadlines. Complete the daily CSR report with accuracy. Knowledge and experience To lead by example. The skills to manage and prioritise workload to ensure essential items are processed for deadlines. To be able to work independently and as part of a wider team. The ability to maintain a high level of accuracy and work efficiently. To be computer literate with working knowledge of relevant software packages, notably Microsoft Excel (look-ups and pivot tables). The ability to understand, discuss and challenge fee amendments, budget alterations and sales invoice queries. Must have strong written and verbal communication skills, to explain, train and discuss commercial matters. To have good understanding of project accounting and finance, revenue recognition and project forecasting. Always operate in a professional manner and in line with business practice and policy. Demonstrate that they can be flexible with regards working hours should business needs require. About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. We pride ourselves on truly flexible working. Ideally, we are looking for someone based in Leeds, but you can work from anywhere - we don't mind so long as the job gets done! Project Finance Supervisor
Gaucho are looking for an experienced and passionate Assistant General Manager to join our Richmond, London team! The successful candidate will be an experienced Assistant General Manager, being fully accountable for guest experience, finance, sales growth, legal compliance and team development, both FOH and BOH. The Assistant General Managers take charge of the controllable of the P&L as delegate click apply for full job details
Oct 06, 2025
Full time
Gaucho are looking for an experienced and passionate Assistant General Manager to join our Richmond, London team! The successful candidate will be an experienced Assistant General Manager, being fully accountable for guest experience, finance, sales growth, legal compliance and team development, both FOH and BOH. The Assistant General Managers take charge of the controllable of the P&L as delegate click apply for full job details
Restaurant Manager - Accommodation Available - New Milton, Hampshire Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more. What's in it for you? Attractive salary and service charge Annual performance-based bonus scheme Private healthcare Company pension Accommodation available if required Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more Restaurant Manager - About you Proven experience in managing a restaurant in the luxury sector is essential Previous management experience in a high volume restaurant is desirable Confidence managing a large team in a fast paced environment Experience in delivering training, writing rotas and team management Pro-active and passionate for your work and communication with colleagues Enthusiastic about hospitality and 5 star service Keen eye for detail and flexible attitude Aim of the Restaurant Manager role In this Head of Department role, it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage, whilst increasing spends and business, as well as improving productivity Key responsibilities of the Restaurant Manager Take ownership of managing the restaurant, stillroom and room service within The Dining Room Have a strong customer facing presence in restaurant trading peak times and ensure that service is performed at high level in a professional manner Support Assistant Restaurant Managers with training to keep 5 star standards Delegate responsibilities and tasks to the Assistant Managers and Supervisors, other employees effectively ensuring follow up and accountability Take ownership for the administration of the restaurant reporting to the Food and Beverage Operations Director Take ownership for the preparation and presentation of trainings and briefings to the Company's specification To hold monthly staff meetings to ensure effective communication and control Respectfully support disciplinary matters within the restaurant Be aware and confident of product knowledge of all services offered in the Hotel to ensure that all guests' wishes are met as far as reasonably possible Continuously keep staff informed of restaurant and room service and hotel goals, budgets and standards Assist the Food and Beverage Operations Director in keeping the Deputy General Manager and General Manager informed of all comments and complaints received from guests and to use these where possible to improve service standards showing integrity and discretion at all times To handle and follow up on every type of guest comment and feedback To liaise with Reception / Reservations re table bookings and special requests Implement appropriate strategies to resolve adverse trends and improve sales together with Food and Beverage Operations Director To show a constant united front of management to the staff through respect, listening, training and teamwork If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 04, 2025
Full time
Restaurant Manager - Accommodation Available - New Milton, Hampshire Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more. What's in it for you? Attractive salary and service charge Annual performance-based bonus scheme Private healthcare Company pension Accommodation available if required Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more Restaurant Manager - About you Proven experience in managing a restaurant in the luxury sector is essential Previous management experience in a high volume restaurant is desirable Confidence managing a large team in a fast paced environment Experience in delivering training, writing rotas and team management Pro-active and passionate for your work and communication with colleagues Enthusiastic about hospitality and 5 star service Keen eye for detail and flexible attitude Aim of the Restaurant Manager role In this Head of Department role, it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage, whilst increasing spends and business, as well as improving productivity Key responsibilities of the Restaurant Manager Take ownership of managing the restaurant, stillroom and room service within The Dining Room Have a strong customer facing presence in restaurant trading peak times and ensure that service is performed at high level in a professional manner Support Assistant Restaurant Managers with training to keep 5 star standards Delegate responsibilities and tasks to the Assistant Managers and Supervisors, other employees effectively ensuring follow up and accountability Take ownership for the administration of the restaurant reporting to the Food and Beverage Operations Director Take ownership for the preparation and presentation of trainings and briefings to the Company's specification To hold monthly staff meetings to ensure effective communication and control Respectfully support disciplinary matters within the restaurant Be aware and confident of product knowledge of all services offered in the Hotel to ensure that all guests' wishes are met as far as reasonably possible Continuously keep staff informed of restaurant and room service and hotel goals, budgets and standards Assist the Food and Beverage Operations Director in keeping the Deputy General Manager and General Manager informed of all comments and complaints received from guests and to use these where possible to improve service standards showing integrity and discretion at all times To handle and follow up on every type of guest comment and feedback To liaise with Reception / Reservations re table bookings and special requests Implement appropriate strategies to resolve adverse trends and improve sales together with Food and Beverage Operations Director To show a constant united front of management to the staff through respect, listening, training and teamwork If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
