207 jobs found

Job Title: Member Services Officer Location: King's Cross, London Salary: 24,000 - 26,000 per annum + Fully Paid Travel Job Type: Permanent Full-Time Join a Friendly and Supportive Team! We are looking for a professional and customer-focused Member Services Officer to become part of our welcoming and fast-paced organisation. This is a fantastic opportunity for someone who enjoys helping people, building positive relationships, and delivering exceptional member support within a collaborative team environment. Key Responsibilities Provide high-quality support and assistance to members through phone, email, and written correspondence. Handle member enquiries efficiently and professionally, ensuring excellent customer satisfaction. Maintain accurate membership records and update internal systems accordingly. Support the administration of member benefits, services, and general account queries. Assist with processing applications, renewals, and membership-related documentation. Work closely with colleagues to ensure all service standards and deadlines are achieved. Handle confidential information with professionalism and discretion. Skills & Experience Required Previous experience within customer service, membership services, administration, or a similar office-based role. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workloads effectively. Comfortable using Microsoft Office and internal database systems. A proactive and positive attitude with strong attention to detail. Ability to work independently as well as part of a team. Personal Attributes Friendly, approachable, and professional manner. Strong problem-solving and decision-making skills. Highly organised with excellent time management abilities. Reliable, motivated, and adaptable in a busy working environment. Committed to delivering outstanding service to members and colleagues alike. Benefits Competitive salary package. Fully paid travel expenses (up to Zone 9). 22 days annual leave plus bank holidays. Company pension scheme with employer contributions up to 10%. Private medical insurance. Life assurance and income protection cover. Ongoing training and career development opportunities. Supportive, inclusive, and friendly workplace culture. Apply Today! If you are passionate about delivering excellent member support and are looking to join a professional and welcoming organisation, we would love to hear from you. Submit your application today and take the next step in your career as a Member Services Officer! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Adecco are please to be recruiting for a PIP 2 Investigator to work within the Gloucestershire Constabulary Are you passionate about making a difference in the lives of vulnerable individuals? Do you have the skills and dedication to investigate offences that impact our community's most at-risk populations? If so, we invite you to join our dynamic Public Protection Unit as a PIP 2 Investigator in Quedgeley, Gloucester! Position Details: Contract Type: Temporary Hourly Rate: 19.24 per hour Working Pattern: Full Time, 37 hours per week, Monday to Friday (Office Based) End Date: October 2026 Driving Required: Yes Police Vetting is require for this you must have been within the UK continuously for a minimum of 5 years About Us: Our Public Protection Unit is dedicated to ensuring safety and justice for the most vulnerable members of our society. We work across specialist teams focusing on Child Abuse, Child Sexual Exploitation, and safeguarding adults. Together, we strive to investigate and prevent offences that threaten the safety of children, young people, and vulnerable adults. Key Responsibilities: As a PIP 2 Investigator, you will: Conduct thorough investigations in line with public protection directives. Collaborate with police and partner agencies, while also working independently. Engage with witnesses, prepare statements, and manage exhibits per legal standards. Participate in multi-agency meetings to foster information sharing and safeguard vulnerable individuals. Produce comprehensive reports and files for presentation to the Crown Prosecution Service (CPS). Act as Officer in Charge (OIC) in court hearings, providing evidence as required. Maintain up-to-date knowledge of legislation, policies, and procedures. What We're Looking For: Essential Qualifications: Qualified PIP 2 investigator with successful completion of the NIE and DDP course. Relevant experience in a policing environment with demonstrated investigative abilities. Strong understanding of criminal law and adherence to legal protocols. Capability to work independently and make informed decisions. Desirable Qualifications: Experience in a multi-agency team. Background in child/adult protection or safeguarding. Skills in data interpretation and information evaluation. Why Join Us? Impact: Play a vital role in safeguarding vulnerable individuals and enhancing community safety. Collaboration: Work alongside dedicated professionals committed to public protection. Development: Gain invaluable experience in a supportive environment, with opportunities for personal and professional growth. Ready to Make a Difference? If you're an enthusiastic and compassionate individual eager to contribute to public safety, we want to hear from you! Apply now to join our team of dedicated professionals in Quedgeley, Gloucester, and help us make a lasting impact. How to Apply: Please send your CV and a cover letter outlining your relevant experience to our recruitment team. We look forward to welcoming you to our Public Protection Unit! Join us in our mission to protect and serve our community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex housing and homelessness cases and produce well-reasoned review decisions. Make offers of Temporary Accommodation and settled accommodation in line with legislation and policy. Ensure all decisions comply with current housing legislation, case law and best practice. Liaise with applicants, legal representatives, housing providers and internal stakeholders. Maintain accurate case records and provide clear written communication throughout the review process. About You To be successful in this role, you will have: Proven experience conducting reviews under Part VII of the Housing Act 1996. Experience making offers of accommodation under homelessness legislation, including Temporary Accommodation. Strong knowledge of homelessness legislation, guidance and case law. Excellent written decision-making and report-writing skills. The ability to manage a demanding caseload and work independently. Previous Local Authority housing experience. This is a fantastic opportunity to join a busy and evolving Housing Service where your expertise will be highly valued. You will play a crucial role in ensuring fair, lawful and timely decisions for residents seeking housing assistance.

Housing Officer (Dispersal Accommodation) Southampton 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Southampton. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Southampton then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Principal Planning Officer/Team Leader (Development Management) North West Around £60 per hour (Negotiable) 12 month contract My client is looking to source an experienced, qualified Town Planner to provide temporary maternity cover. The role involves managing a Development Management team, overseeing complex planning applications, and ensuring high-quality delivery across the borough. Key experience required: RTPI-recognised degree in Town Planning and Corporate membership Significant experience in development management, including complex planning applications and public inquiries Proven ability to mentor, and lead a team Strong knowledge of Planning and Listed Building legislation Confident interacting with councillors, developers, and the public Able to prioritise work, solve problems, and deliver under pressure Key responsibilities: Provide direction on cases and ensure smooth progression through the system Review and authorise planning applications and pre-application enquiries Act as lead officer at Planning Committee and appeals Escalate issues and risks when required Mentor and supervise Senior Planning Officers and Planning Officers Maintain high service standards and professional delivery The Council is seeking someone confident, experienced, and comfortable operating at a senior level within a fast-paced, politically aware planning environment. Please contact Ryan Williamson on (phone number removed) for a confidential discussion on this role, or email me if you are short of time to chat.

Leasehold Officer / Service Charge Officer Temporary Contract Job Details Client: North Yorkshire Council Service Area: Housing / Income Services Hours: 37 hours per week Start Date: 06 July 2026 End Date: 12 October 2026 Assignment Length: 3 months initially, with a view to extend Working Pattern Hybrid working. Office attendance required 2-3 days per week initially . Location Client location: District Council Office, Rotary Way, Northallerton, DL6 2UU. Richmond, Harrogate or Selby office can be used as the base. Pay £17.85 per hour Job Overview North Yorkshire Council is seeking an experienced Leasehold Officer / Service Charge Officer to support the Housing Income Services team. The role will focus on the management of leaseholder accounts, service charges, shared ownership charges, income collection and arrears recovery. The successful candidate will manage a caseload of leasehold accounts, support customers in financial difficulty, negotiate payment plans, maximise income collection and take appropriate recovery action where required. This role requires strong experience in social housing, leasehold or service charge account management, housing arrears recovery, customer contact, financial hardship support and working with vulnerable customers. Important - Please Read Carefully This is a specialist leasehold, service charge and housing income recovery role. Candidates must have experience of housing management within a social housing environment, debt recovery, housing arrears or leasehold/service charge account management. Candidates without social housing, leasehold, service charge, arrears recovery or housing income experience are unlikely to be considered. Key Responsibilities Manage a caseload of leasehold accounts Manage service charges and shared ownership charges Carry out account management and income collection activity Undertake arrears intervention and preventative action Maintain accurate customer account records and case notes Negotiate realistic payment plans Identify welfare benefit, Housing Benefit, DHP and Council Tax reduction entitlements Support customers with Universal Credit and Housing Benefit issues Enforce payment of housing charges where lease terms have been breached Progress cases through legal processes where required Serve notices and court documentation where required Submit unpaid housing charge and debt recovery cases to County Court Take electronic payments and handle payment information securely Set up and amend direct debit instructions Recover recharged repairs, support charge accounts and former debts Liaise with Homeless Prevention, Housing Management and external agencies Maintain accurate records in line with GDPR and information governance requirements Essential Experience & Skills Experience of housing management within a social housing environment Experience of leaseholder account management, service charges or housing income management Experience of debt recovery, housing arrears recovery or enforcement Experience working with vulnerable customers in financial hardship Experience delivering customer-focused services Awareness of housing legislation and landlord responsibilities Understanding of leaseholder obligations Experience working with other agencies Awareness of Information Governance and Data Protection principles Safeguarding awareness Strong numeracy, English and computer literacy skills Ability to explain policies and procedures clearly Strong communication and negotiation skills Ability to work under pressure and meet deadlines Qualifications Essential: Educated to GCSE level standard or equivalent, with minimum Grade C or equivalent in Maths and English. Desirable Housing-related qualification, such as NVQ Level 3 or above Working knowledge of welfare benefits Mediation or conflict management experience Experience using CX, NEC Housing or other housing management software Understanding of court protocol and court attendance Full driving licence and access to a vehicle for business use Additional Information The role is office based with hybrid working arrangements available. Candidates must be able to attend the office 2-3 days per week initially. Richmond, Harrogate or Selby office can be used as the base. Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ

Transport Assessment Officer (Temporary Contract) Location: Glenfield (Leicestershire) Rate: £14.82 per hour (Grade 8) Hours: 18.5 hours per week Role Overview We are seeking a highly organised and detail-oriented individual to join the Transport Assessment Team on a temporary basis,. The successful candidate will be responsible for assessing eligibility for both Mainstream and Special Educational Needs (SEN) Home to School Transport in accordance with the Council's transport policies. The role requires the ability to accurately interpret and apply policy criteria to individual circumstances while managing a high volume of assessments within a fast-paced environment. The Transport Assessment Team processes approximately 24,000 assessments annually, making this an excellent opportunity for someone who thrives under pressure, can work independently, and consistently delivers accurate work to tight deadlines. Key Responsibilities Assess applications for Mainstream and SEN Home to School Transport eligibility. Interpret and apply Council transport policies consistently and accurately. Review and analyse information from multiple sources to support decision-making. Liaise with parents, carers, schools, colleagues, and other stakeholders to obtain and clarify information. Maintain accurate records and ensure all assessments are completed within required timescales. Work collaboratively with team members and stakeholders to resolve issues and support service delivery. Contribute to the efficient processing of a high volume of transport assessments. Essential Skills and Experience Technical Skills Excellent attention to detail with a high level of accuracy. Ability to interpret policies and apply them consistently to individual cases. Experience using Microsoft Office applications, particularly Word, Excel, and Outlook. Ability to gather, analyse, and interpret information from multiple systems and sources. Communication Skills Excellent verbal and written communication skills. Ability to communicate professionally and sensitively with parents, carers, schools, and other stakeholders. Strong interpersonal skills and the ability to build effective working relationships. Personal Attributes Able to work independently and manage workload effectively. Comfortable working in a fast-paced, high-volume environment. Strong problem-solving skills and ability to exercise sound judgement. Flexible and adaptable approach to changing priorities. Working Arrangements The successful candidate will be required to attend the office daily during the induction and training period. Following successful completion of training, flexible working arrangements will be available, including home working. However, attendance the office will be required for team meetings, training sessions, and service needs. Candidates may also choose to remain office-based for part or all of their working week. Candidate Profile We are particularly interested in candidates who can demonstrate: Strong administrative or assessment-based experience. Experience working within policy, eligibility, compliance, education, transport, local government, or customer-focused environments. A proven ability to manage detailed casework and make evidence-based decisions. Confidence working with multiple IT systems and handling large volumes of information accurately.

Your new company A regulatory organisation based in Manchester city centre are recruiting a number of Investigation Officers to join their busy team on a temporary basis. This is an exciting opportunity to play a key role in protecting the public by making enquiries into complaints. Your new role Gathering, analysing and evaluating evidence to support decision-making Conducting initial enquiries through to managing the full investigation process through to referrals. Managing a varied caseload of complex investigations, ensuring compliance with legislation Draft clear, concise summaries and reports for decision-makers Liaise with various stakeholders throughout the process Maintain accurate records within internal systems Participate in case review meetings with senior managers Ensure performance targets for quality and timeliness are met Support safeguarding practices and uphold confidentiality at all times What you'll need to succeed Strong analytical skills with the ability to interpret complex information quickly and accurately Experience managing complex casework and varied caseloads Excellent written communication skills, with the ability to explain decisions clearly in plain English Ability to work within structured policies, procedures, and quality standards High level of attention to detail and organisational skills Proven ability to handle confidential and sensitive information with discretion Understanding of the regulatory or healthcare environment Experience presenting information or supporting training delivery Experience supervising or providing guidance to colleagues What you'll get in return Hybrid working after the initial first week. 2 days a month in the office 35 hour working week. Monday to Friday. 9am till 5pm Supportive and collaborative working environment Central Manchester offices What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting on behalf of an NHS client for an experienced and highly organised Business Manager to provide senior-level support directly to the Chief Nursing Officer and the wider Nursing Directorate. Please note that this role sits firmly in the executive support space - while the title is Business Manager, the responsibilities are more closely aligned with those of a high-level Executive Assistant than a traditional Project Manager. What you'll be doing: Managing the Chief Nursing Officer's diary, priorities, and commitments Leading on performance reporting, data analysis, and producing high-quality reports and presentations for senior audiences Organising and servicing senior-level meetings, including agenda setting, minutes, and actions Supporting service improvement initiatives and monitoring progress against targets Overseeing delegated budgets and providing project management support Line managing administrative staff within the directorate Representing the directorate at internal and external meetings as required Handling sensitive and confidential information with the utmost discretion throughout What we're looking for: Degree-level qualification or equivalent experience Strong background in business management and performance reporting Experience in project management - PRINCE2 or similar is desirable Ability to analyse and present complex data confidently Advanced MS Office skills, particularly Excel, Word, and PowerPoint Line management experience Excellent organisational, communication, and stakeholder engagement skills Someone who can work autonomously and manage competing priorities with confidence Why apply? This is a genuinely interesting and impactful role for someone who thrives in a complex, senior environment and wants to contribute meaningfully to NHS nursing leadership. If you're a polished, proactive, and professional EA or Business Manager looking for your next challenge, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Are you passionate about creating positive workplace cultures and improving employee wellbeing? We're looking for an experienced and proactive Wellbeing Officer to lead the development of an exciting new wellbeing programme, helping to shape a supportive, engaged and resilient workforce. Key Responsibilities include: Developing, implementing and reviewing a comprehensive organisational Wellbeing Strategy Leading the ongoing development and promotion of a dedicated Wellbeing Hub and support resources Identifying wellbeing priorities through staff consultation, surveys, feedback and data analysis Designing, delivering and evaluating wellbeing initiatives, campaigns, workshops and engagement activities Building strong relationships with managers, employees and external partners to champion wellbeing Monitoring programme effectiveness, reporting on outcomes and recommending continuous improvements Supporting the development of policies, practices and projects that embed wellbeing across the organisation We are keen to see your CV if you have Previous experience delivering wellbeing, employee engagement, organisational development or related initiatives Proven project management experience from planning through to successful delivery and evaluation Strong understanding of workplace wellbeing, employee engagement and organisational culture Excellent communication, presentation and stakeholder management skills The ability to analyse data and use insights to inform decisions and drive improvements The ability to be highly organised, self-motivated and able to manage multiple priorities effectively. Welsh language skills are desirable, with English language skills essential Why Apply? Make a real impact by helping to build a thriving wellbeing culture within a forward-thinking organisation. Enjoy hybrid working (2 days in Bangor, 3 from home), a varied 37-hour week, and the opportunity to influence positive change. This six-month temporary role offers up to £17.67 per hour DOE, plus accrued holiday pay. Interested? Apply today we would love to hear from you

Housing Officer (Dispersal Accommodation) Bristol 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Bristol. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Bristol then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Waste Services Officer Salary: 20.58 per hour PAYE Location: Kidderminster Contract: Full Time, 3 months temporary 4 days on site: 8.00am-4.00pm or 9.00am-5.00pm About the Role We are seeking a proactive and organised Waste Services Officer to support the delivery of high-quality waste, recycling and environmental services. Working with operational teams, contractors, residents and partner organisations, you will help ensure services are efficient, compliant and customer focused, while supporting continuous improvement and sustainability initiatives. Key Responsibilities Monitor the performance of waste, recycling and garden waste services. Investigate missed collections, complaints and operational issues, ensuring timely resolution. Carry out inspections, audits and performance monitoring. Support contract management and service improvement initiatives. Analyse service data and produce performance reports. Promote waste reduction and recycling through community engagement. Respond to customer enquiries and liaise with residents, businesses and stakeholders. Assist with investigations into fly-tipping, contamination and other environmental offences. Ensure compliance with environmental legislation, health and safety requirements and organisational policies. Maintain accurate records and support budget monitoring where required. About You You will have: Essential Experience in waste management, environmental services or a related field. Knowledge of waste collection and recycling services. Understanding of environmental legislation and health and safety. Strong communication, customer service and organisational skills. Ability to analyse data and prepare reports. Competence in Microsoft Office. Full UK driving licence. Desirable Experience in contract management and performance monitoring. Knowledge of environmental enforcement. Relevant waste management or environmental qualification.

Role : Facilities Management (FM) Helpdesk Officer Payrate : 18.22 PAYE 23.71 Umbrella 35 hours per week Location : Working onsite, London Borough of Harrow Forward Drive, Harrow, Middlesex, HA3 8NT The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations. About the Role: As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently. Key Responsibilities: Manage helpdesk enquiries via phone, email, and internal systems Log and prioritise maintenance requests to ensure timely resolution Liaise with contractors and FM teams to coordinate works and follow ups Monitor service performance and escalate issues where required Maintain accurate records and update the CAFM system Provide excellent customer service to staff, visitors, and stakeholders About You: We're looking for someone who can demonstrate: Strong communication and customer service skills Experience in helpdesk or facilities coordination Ability to multitask and manage competing priorities Good IT skills and confidence using FM or ticketing systems A proactive, solution focused approach About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)>

Your new company Immediate Start Van Provided We are currently recruiting for an Estate Officer to join a busy Social Housing team on an initial 4-week temporary contract, with an ASAP start available. This is a fantastic opportunity for someone with experience in caretaking, estate services, grounds maintenance, or a similar hands-on role. Your new role Working as part of a team of three, you will be responsible for maintaining and improving the appearance of housing estates across a designated patch of approximately 500 properties. The patch is divided between the team, and you will operate from an onsite base.Daily duties will include: Litter picking across housing estates Removal of fly-tipped waste Weeding and general grounds maintenance Basic gardening and upkeep of communal areas Replacing light bulbs and carrying out minor estate maintenance tasks Ensuring estates are clean, safe, and well-presented for residents Reporting any maintenance or health and safety issues identified on site What you'll need to succeed Full UK driving licence essential (van provided) Previous experience within caretaking, estate services, grounds maintenance, or a similar role is desirable Good work ethic and willingness to undertake physical work What you'll get in return Company van competitve rates opportunity for further work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Support Officer Location: Warrington Hours: 35 hours per week, Monday-Friday (9:00-17:00) Pay Rate: 14.65 - 17.03 per hour- dependant on experience Contract: Temporary (minimum 3 months, with potential to extend) Overview We are seeking a friendly and adaptable Customer Support Officer to provide comprehensive support within a busy programme environment. This is a varied and engaging role, ideal for someone comfortable managing a wide range of queries and working with different stakeholder groups. This position is initially to provide holiday cover, however, there is potential for extension as the organisation progresses through a new strategy. Key Responsibilities Act as the first point of contact for a variety of enquiries Handle queries from parents, participants, schools, and local authorities Provide guidance and practical advice Direct enquiries efficiently to the appropriate teams where needed Support with expedition-related queries and general programme information Manage and maintain accurate records, including handling sensitive data Take calls and respond to enquiries in a professional and timely manner Assist with general administrative and customer support tasks Person Specification Essential: Excellent communication skills, both written and verbal Friendly, approachable, and confident manner Strong attention to detail and organisation skills Ability to manage a high volume of varied enquiries Comfortable working in a fast-paced, dynamic environment Able to handle sensitive and confidential information appropriately Desirable: Experience in a customer support or customer service role Exposure to education, youth programmes, or outdoor-based environments Compliance & Requirements Right to Work in the UK must be verified References will be required Adherence to confidentiality agreements Additional Information Full training will be provided Interviews will be conducted in person Application Process Please submit your CV for consideration. Terms of business and pay rates will be discussed during the recruitment process. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: No Access Investigation Officer - (Housing) Location: Newham Contract Type: Temporary - initially 6 months Rate: 21.91 PAYE hour Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community! About the Role: As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves: Investigating and managing a caseload of no-access properties through home visits and resident engagement. Coordinating access for essential inspections (gas, electrical, fire & building safety). Supporting vulnerable residents and upholding tenancy conditions. Collaborating with legal teams to escalate unresolved cases and prepare documentation for court. Key Responsibilities: Conduct interviews with residents to understand their needs. Provide expert advice on interventions to regain access to properties. Maintain accurate records and contribute to performance reporting. Liaise with internal and external agencies to support residents effectively. Requirements: You possess a strong understanding of housing law and safeguarding. You have experience in supporting legal processes or attending court. Your communication and negotiation skills are top-notch! You can manage a varied caseload while working independently and collaboratively. Housing background is a must Must be willing to work outside of working hours Qualifications: Minimum GCSE level C in English and Mathematics. Enhanced DBS Check required. Apply Now! Help us create a safer and more compliant community. Submit your application today and embark on a rewarding journey with our client! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

A South London local authority is seeking a Temporary Accommodation Move On Officer to join its dedicated Housing team on an initial 6-month contract. This is a key frontline role focused on helping households move out of temporary accommodation and into secure, settled housing. You will work directly with households in temporary accommodation to understand their individual move-on needs, identify and overcome barriers, and support them through the transition into suitable settled accommodation in line with legal housing duties. A core part of the role involves working closely with Lettings Negotiators to ensure the right properties are identified and effectively matched to households, maximising the use of available housing stock and ensuring no properties go unused. You will also play an important role in setting clear and realistic expectations for households around their move-on journey, helping them understand the most likely routes into settled accommodation and the actions required to achieve this. In addition, you will signpost residents to relevant support services, including benefits advice, debt support, and wider welfare assistance, ensuring they are fully prepared to sustain their future tenancy. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this

We are currently working with a local authority who are seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License. Must have experience using Northgate (NEC) system. This is a hybrid role based in Nottinghamshire , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

Location: Remote Contract: Temporary, 3 months Hours: Part-time, 21 hours per week (3 days) Salary: £19.73 p/h + holiday (£36,004 salaried equivalent) Prospectus are delighted to be supporting an international charity in their search for a temporary Recruitment Officer to join their team during a critical period of transition. This is a part-time, fully remote role running for an initial 3-month period, with an immediate start required. This is a hands-on opportunity for a recruitment professional who can quickly take ownership of live vacancies and drive processes through to completion. You'll play a key role in clearing an existing recruitment backlog, ensuring continuity and momentum across hiring activity. Responsibilities: Leading end-to-end recruitment processes across a number of active vacancies Picking up and managing existing candidate pipelines, ensuring a smooth transition from the outgoing postholder Liaising with hiring managers, candidates and external agencies to progress roles efficiently Coordinating interviews across time zones and maintaining clear communication throughout the process Supporting onboarding activity for new hires to ensure a positive and seamless experience Assisting with payroll administration as required, working closely with colleagues to ensure accuracy and deadlines are met Contributing to an effective handover and ensuring all recruitment documentation is up to date and accessible Requirements: Proven experience managing end-to-end recruitment processes, ideally within the not-for-profit sector Ability to quickly pick up and progress existing recruitment activity with minimal supervision Strong organisational skills and the ability to prioritise in a fast-paced, high-pressure environment Excellent stakeholder management and communication skills Experience coordinating recruitment remotely and across multiple time zones A proactive, solutions-focused mindset with a strong sense of urgency Some exposure to payroll or HR administration would be advantageous If you're someone who thrives in a dynamic environment, enjoys bringing order to complexity and values inclusive, purpose driven work, we'd love to hear from you. Applications are reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in every step of the application process.