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At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.

Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.

We are currently working in partnership with a higher education college based in East London, who are recruiting for an HR Systems Analyst. About the Role The successful candidate will take a lead role in maintaining and developing the college's HR information system (iTrent), ensuring it meets operational, strategic and statutory requirements. You will work closely with HR, IT, Finance, MIS and Digital colleagues to deliver system improvements and support the wider people function. Responsibilities Managing the HR systems administration function Collaborating with IT, MIS, Digital, Finance and wider HR teams to schedule and execute iTrent updates Delivering training to system users Establishing clear procedures, processes and workflows for all iTrent operational activities Ensuring data structures and posts are accurate and maintained in line with finance budgets, and managing bulk uploads to support pay reviews and mass updates Supporting seamless integration between HR systems and other business systems Assisting with vendor management Leading and supporting HRIS-related projects Assessing and monitoring GDPR risks and compliance within HR systems Creating and maintaining detailed process documentation Providing expert advice to stakeholders on proposed changes to HR system data structures Producing accurate and timely management reports Overseeing regular data validation and integrity checks Leading on statutory reporting submissions Identifying areas for process improvement Supporting the Payroll team with system-related issues Required Skills Sound knowledge of HR legislation Ability to plan, prioritise and manage workloads to meet deadlines in a pressured environment Strong written and verbal communication skills, with the ability to translate technical information for non-technical audiences Analytical mindset with excellent data interpretation skills Experience using Business Objects and Power BI reporting tools (desirable) Competent in Microsoft Office, including Word, Excel and Outlook James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

The Role Our client is looking for a skilled Data Business Analyst to support our Housing Directorate, managing over 21,000 homes across the city. This is a key role combining data analysis, business analysis and systems thinking, helping transform how data drives decision-making, service delivery and investment planning. You will work across business and technical teams to turn complex datasets into clear, actionable insights, improving housing services and resident outcomes. Key Responsibilities Analyse complex housing and asset data to support strategic planning and decision-making Identify data quality issues, duplication and process inefficiencies across services Support asset lifecycle planning and investment programmes using data-led insights Develop dashboards, reports, heatmaps and performance metrics Enable predictive maintenance and risk-based service delivery models Work closely with Housing, IT and stakeholders to improve systems and data usage Support digital and transformation programmes across the directorate Produce business analysis outputs including process maps, requirements and project documentation Ensure compliance with GDPR, data governance and ICT security standards Liaise with system providers on improvements, upgrades and issue resolution About You Essential experience: Strong background in data analysis and business analysis Experience using tools such as SQL, Python, R or similar Proven experience working with large, complex datasets Ability to translate technical insights into clear, non-technical recommendations Experience delivering data-driven change or transformation initiatives Strong stakeholder engagement across technical and non-technical teams Desirable: Experience within housing, asset management or local government Knowledge of Building Safety, Decent Homes or housing regulations Familiarity with NoSQL (e.g. MongoDB) Understanding of data standards (GDS, governance frameworks) If you are interested in this role please send your updated CV in the first instance.

Business Analyst London Hybrid Working Rate: £300 per day (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: ASAP Working Hours: Full Time - 36 Hours per week Role Summary A London local authority is looking for a Business Analyst to support its Housing Directorate on a key data improvement programme. This role will focus heavily on data cleansing, spreadsheet management and improving the accuracy and consistency of housing-related datasets. This is an excellent opportunity for someone with strong Excel and data handling skills looking to gain experience within local government and housing services. It would suit a recent graduate or junior data professional with a keen eye for detail and an analytical mindset. You will work closely with operational and technical teams to identify inconsistencies, remove duplication and improve the quality of data across multiple systems. What you will do as a Business Analyst Cleanse and validate large housing and asset datasets Identify duplicate, incomplete or inaccurate records across systems Update and maintain spreadsheets and data tracking tools Support ongoing data migration and improvement projects Work with internal teams to improve data consistency and reporting accuracy What you will need as a Business Analyst Strong Excel and spreadsheet skills Good attention to detail and data accuracy Experience working with large volumes of data Confident communicating with both technical and non-technical stakeholders A degree or background in data, analytics, IT or a related field is desirable What's on offer Flexible agile working arrangement Opportunity to gain experience within housing and local government Ideal entry-level contract role for someone looking to build a career in data and analysis Apply now or contact the team to discuss this Business Analyst opportunity further.

IT Support & Infrastructure Analyst - 35,000 - 45,000 (depending on experience) - On-Site (FTC) Overview We are looking for a capable IT Support & Infrastructure Analyst to join a busy, fast-moving technology team. This role is focused on delivering reliable, high-quality technical support across the organisation, ensuring users, systems, and infrastructure operate efficiently and securely. Alongside day-to-day support, you will also contribute to ongoing improvements, upgrades, and wider IT initiatives. Skills & Experience Strong background in IT support, with 5+ years' experience, including time spent in a 2nd Line Support / Service Desk environment Experience working within a professional services or corporate environment, supporting a user base with high service expectations Experience contributing to infrastructure projects such as upgrades, rollouts, or migrations Hands-on technical experience across Microsoft technologies (Microsoft 365, Windows 10/11, Windows Server) Knowledge of Active Directory, permissions, and user account administration Excellent troubleshooting skills with a structured, analytical approach Ability to manage a varied workload and prioritise effectively Flexible and adaptable, with a proactive approach to meeting deadlines Comfortable working both independently and within a collaborative team Strong communication skills with both technical and non-technical stakeholders Customer-focused mindset with a positive, solutions-driven attitude Willingness to work in an on-site environment, collaborating closely with end users and internal teams Availability for occasional travel as required by the role Willingness to undergo security and background screening in line with business requirements Education A solid educational background, including at least five GCSEs (or equivalent), including Maths and English Key Responsibilities This is a broad role covering support, administration, and continuous improvement across the IT estate. Support & Service Delivery Manage and resolve incidents and service requests via a ticketing system and RMM tools, both remotely and deskside Operate at a 2nd line level, taking ownership of more complex technical issues and escalations Provide ongoing support across Microsoft 365 (Exchange Online, Teams, SharePoint) Troubleshoot issues within Windows 11 and Windows Server 2019/2022 environments Build, configure, and maintain end-user devices, including laptops, using MDM tools such as Intune Applications & Platforms Support and administer a Document and Email Management System (iManage preferred, or equivalent DMS platforms) Provide support for key applications, including: o Print management solutions (Uniflow, FlowMatrix) o Email security platforms (Mimecast) o Secure file transfer solutions (Egress) Security & Access Management Support and maintain Multi-Factor Authentication (MFA) solutions such as Cisco DUO and Microsoft Authenticator Assist with secure access technologies, including SASE platforms (e.g. Check Point Harmony) Contribute to security monitoring, incident response, and remediation activities Infrastructure & Networking Assist with the administration of firewalls, particularly Cisco Meraki Support and maintain network infrastructure, including switches and wireless access points Carry out proactive monitoring of systems and infrastructure to ensure performance and uptime Projects & Continuous Improvement Support delivery of IT infrastructure and system improvement projects Identify opportunities to enhance systems, processes, and user experience Produce and maintain technical documentation and knowledge base materials Compliance & Security Ensure IT practices align with Cyber Essentials and ISO27001 standards Assist with internal and external audits Support reporting and investigation of information security incidents Personal Attributes Friendly and approachable with a strong service ethic Well-organised with excellent attention to detail Reliable and accountable, with a sense of ownership Enthusiastic and keen to continuously develop Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.

Job Tittle: Technical Delivery Manager - Credit Risk Contract: 6 months (potential for extension) Rate: Circa 745/Day Location: London (Hybrid - 5 days in 10 in the office) Working pattern: Full time About the Role We are seeking an experienced Technical Delivery Manager - Credit Risk to join a major banking client and play a pivotal role in delivering strategic technology initiatives across the EMEA region. This role will focus on supporting the Bank's ECB Onboarding Programme , working closely with Credit Risk business teams, technology stakeholders, regulatory partners, and third-party vendors. The successful candidate will be responsible for managing the full project lifecycle, ensuring delivery of complex technology programmes that meet business objectives, regulatory requirements, budget expectations, and delivery timelines. This is an excellent opportunity for an accomplished Technology Delivery Manager with extensive experience delivering large-scale transformation programmes within highly regulated financial services environments. Essential Experience experience in IT Project/Programme Management or Technology Delivery. Experience delivering large-scale projects within Financial Services is essential Credit Risk and regulatory change experience preferred. Strong stakeholder, risk, and vendor management skills. Excellent communication, leadership, and problem-solving abilities. Knowledge of JIRA, Confluence, and Microsoft Office. Experience working in complex matrix environments. PMP, SAFe, CSM, ITIL, or TOGAF certifications desirable. Key Responsibilities Lead end-to-end delivery of Credit Risk and regulatory technology projects. Manage project plans, resources, budgets, risks, issues, and dependencies throughout the project lifecycle. Act as the primary liaison between business stakeholders, technology teams, and third-party vendors. Drive collaboration across cross-functional teams including developers, testers, business analysts, and external partners. Ensure project deliverables meet quality standards, business objectives, and regulatory requirements. Manage vendor relationships, resource allocation, and service delivery performance. Proactively identify, assess, and mitigate project risks and issues, implementing contingency plans where required. Monitor project financials, track costs, and ensure effective budget management. Provide regular project reporting, governance updates, dashboards, and management information to key stakeholders. Maintain comprehensive project documentation and promote delivery best practices and continuous improvement. Education & Qualifications Degree educated or equivalent professional experience. Professional certifications such as PMP, SAFe, Scrum Master (CSM), ITIL, or TOGAF are advantageous. Why Apply? This is a unique opportunity to join a high-profile banking transformation programme and play a key role in delivering strategic Credit Risk and regulatory initiatives across the EMEA region. You will work with senior stakeholders, influence critical technology decisions, and contribute directly to the successful delivery of major regulatory and business transformation programmes. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Role Purpose: The Systems & Information Assistant will support the day to day activities of our team including maintaining/inputting property related information accurately & efficiently into our systems . To provide technical support to users of all property information systems and assist with reporting and analysis of data. The post holder will assist other members of the team in: - Maintaining and updating data as required. - Providing support on adhoc/ high priority projects/tasks. - Supporting automation request. - Supporting the use of data quality tools. - Data analysis tasks. Work Context: Our Systems & Information Assistant will have the opportunity to develop their knowledge of systems and data analysis and will be able to work across both the systems and data areas of the team. This will involve matrix management by the Senior Systems Analyst and Senior Data Analyst. Our team currently operates from our Woodhatch office in Reigate. However, meetings will occur at other sites to which you will be required to attend. Staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. There is opportunity for flexible working and this can include working from home or from any of our offices. Representative Accountabilities: Planning & Organising Support senior colleagues to deliver initiatives and projects as required. Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People & partnerships Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service. May be required to assist in the recruitment, selection and supervision processes to ensure high standards of team delivery. Resources May be required to raise invoices and manage payments. Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Assist in undertaking research and analysis of information and prepare reports in prescribed formats. Prepare and dispatch a range of correspondence/ documents to ensure efficient response to enquiries and timely conclusion of any process connected with the defined area of activity. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristics: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Willingness to undertake professional/vocational study where appropriate. Basic understanding of the relevant area of work. Good written and oral communication skills with the ability to build sound relationships with customers. Good IT skills including database management systems, email and MS Office . Ability to work with others to improve customer service. Good administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous relevant work experience in an environment supporting staff and/or public. Details of the specific qualifications: Experience of inputting, managing and analysing large volumes of data Experience of reporting on data Experience of working with Computer Aided Design (CAD) (Desired) Excellent MS Excel Skills Experience of using with SharePoint Experience of working as part of a team. Role Summary: Roles at this level typically work as part of a team to provide technical support and assistance within a given discipline and assist senior colleagues with their duties. They will carry out a range of technical administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day or week-to-week timescales, usually reacting to clear deadlines or processes. They support more senior staff by executing the detailed processes in specific aspects of the service area and will be fully versed in all the procedures of their specialism. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job Title: SAP QM Functional Analyst Location: Manchester(Hybrid) Type: Permanent, Full-Time Infused Solutions is recruiting a SAP Quality Management Functional Analyst for a global organisation. This role is Hybrid and offers excellent career progression. You will be responsible for working on business projects and operations across the QM domain. Role Overview: You will be responsible for support, analysing business requirements, quality planning and improvement. Key Responsibilities: Lead and support SAP QM Projects. Supporting rollouts and enhancements. experience working in an organisation which is going through a SAP transformation ideally in a S/4HANA environment. Management and configuration. Lead and mentor junior team members including workshops. Produce high quality technical documentation Key Skills and Experience: Proven experience working as an SAP QM Functional Analyst. Experience with SAP ECC 6.0. Knowledge of SAP S/4HANA Environment. Integration experience with SAP modules including SD and MM. Excellent communication skills. Experience leading and mentoring teams. For immediate interview consideration, please contact Ahsan Iqbal.

Technical Pricing Analyst Bristol (Hybrid - 2 days per week in office) Competitive Salary + Bonus + Excellent Benefits We're supporting a leading UK consumer business in the search for a Pricing Analyst to join their high-performing Pricing & Value team. This is a fantastic opportunity for a commercially minded analyst to work on a large and complex pricing portfolio, helping shape acquisition, retention and profitability strategies through data-driven insight and technical modelling. You'll work closely with experienced pricing specialists and cross-functional teams, supporting live pricing decisions through modelling, forecasting, optimisation and analysis. The Role As a Technical Pricing Analyst, you'll be involved in: Building and enhancing pricing models to predict customer behaviours including conversion, retention and claims activity Supporting pricing strategy and trading performance through detailed analysis and insight Analysing competitor pricing and trial results to support optimisation activity Developing forecasting models and monitoring performance against forecasts Preparing, validating and reconciling datasets to support robust pricing analysis Exploring new data sources, modelling techniques and analytical tools Monitoring model performance and recommending improvements where required Working closely with Pricing, Finance, Marketing, Insights and Compliance teams Supporting pricing governance and ensuring regulatory compliance What We're Looking For We're keen to speak with candidates who have experience within pricing, analytics, data science or a similar data-focused environment. You'll ideally have: Strong analytical and problem-solving skills Understanding of pricing and modelling techniques such as GLMs / GBMs Experience using SQL, Snowflake or SAS Experience with Power BI or Tableau Exposure to statistical modelling tools such as Python, R, Emblem or Radar Strong commercial awareness and ability to communicate insight clearly Ability to work in a fast-paced and regulated environment Experience with optimisation tools such as Earnix or Radar Optimiser would be beneficial, but not essential. What's On Offer Competitive salary + annual bonus Hybrid working model 25 days holiday + bank holidays Generous pension contribution Life assurance Car salary sacrifice scheme Healthcare and wellbeing support Colleague discounts platform Share scheme opportunities Strong career progression within a technically advanced pricing function If you're looking to take the next step in your pricing career within a collaborative and commercially focused environment, apply now or reach out for a confidential conversation. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Data Analyst Contract up to 31/12/2026 Based in Filton Offering 50ph Inside IR35 Do you have experience with Jira or GitHub? Do you have experience with Palantir Foundry (Skywise) or Extended Platform (Jupyter)? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Data Analyst, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Contribute to the development of the fleet diagnostic and predictive maintenance models Support technical investigations with aircraft fleet data analysis Perform specific data analyses for the Design Office, starting from gathering the need from the requestor, to assessing the feasibility, and delivering the study Use in-service data in order to: Improve in-service operations understanding Improve system design Support business on Data Management projects with analytics skill application Your skillset may include: Jira Palantir Foundry (Skywise) Extended platform (Jupyter) Github Data Analytics & Data visualisation Good stakeholder management Skywise Predictive Maintenance (SPM) LG System understanding Understanding of Manage Fleet Diagnostic and Predictive Maintenance process (SU.CP.05) Previous experience in Predictive Maintenance and ZAOG plateau AI Machine Learning If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Data Analyst Contract up to 31/12/2026 Based in Filton Offering 50ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Senior Analyst - Insurance Your new company You'll be joining a well-established, highly respected organisation operating within the insurance and financial services sector. The business is known for its specialist expertise, strong market presence and commitment to high technical and governance standards. With continued growth and investment in its finance function, the company offers a stable yet progressive environment where high performers can develop their careers. Your new role This is a senior analytical role within the finance operations function, with ownership of the revenue control remit. You will play a key role in ensuring the accuracy and integrity of financial reporting, working closely with senior stakeholders across the business. Key responsibilities include: Owning and delivering the month-end close for revenue control Full responsibility for the balance sheet and P&L related to revenue streams Leading the audit engagement for revenue, acting as the primary technical contact Supporting improvements to reporting and controls, with exposure to data and insight tools Potential line management responsibilities as the team evolves Financial modelling Finance business partnering with different stakeholders What you'll need to succeed To be successful in this role, you'll be an ACA-qualified accountant with a strong foundation gained in practice, alongside experience working in an industry environment. Exposure to insurance or financial services is essential, either through sector-specific clients in practice or direct industry experience. Experience with Power BI or similar tools is advantageous, but not essential. What you'll get in return In return, you'll join a growing finance function in a role with genuine ownership and future progression. The business offers a competitive salary of up to £75,000, alongside a comprehensive benefits package and bonus. Hybrid working is supported, with offices based in the City of London, and the culture combines professionalism with collaboration and development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Contract Infrastructure & Network Analyst 3-month contract Up to 450 per day Chelmsford based In Scope of IR35 We are looking for an experienced Infrastructure & Network Analyst to support the setup and delivery of a new office environment at the Chelmsford site. This is a hands-on infrastructure and networking role requiring regular on-site attendance and strong stakeholder engagement skills. You will play a key role in supporting the physical setup of the new office, including comms room installation, network equipment configuration, cabling, meeting room technology setup, and end-user infrastructure support. There is also potential for the role to extend into wider network-related project work. This position would suit someone with strong infrastructure and networking experience who is comfortable working across both technical delivery and business-facing support within a fast-paced project environment. Key Responsibilities Support the setup and delivery of a new office environment in Chelmsford Configure, install, and support network infrastructure including Cisco Meraki switches and wireless access points Assist with setup and organisation of comms rooms and comms cabinets Carry out cabling, data patching, and infrastructure connectivity activities Configure and support meeting room and collaboration technology equipment Provide hands-on infrastructure and networking support across the office environment Troubleshoot connectivity, networking, and infrastructure issues Support Azure cloud and Microsoft infrastructure environments where required Work closely with project teams, suppliers, and business stakeholders to ensure successful delivery Provide clear communication and regular engagement with internal users and stakeholders Support additional networking and infrastructure-related projects as required Skills & Experience Required Proven experience in an Infrastructure, Network, or Infrastructure & Network Analyst role Strong hands-on experience with: Cisco Meraki switches and wireless access points Network setup, configuration, and troubleshooting Cabling and data patching Comms room and comms cabinet setup Meeting room and AV/collaboration technology setup Microsoft Azure and Microsoft 365 environments Windows Server and Active Directory Microsoft Intune and endpoint management Good understanding of: LAN/WAN networking TCP/IP, DHCP, DNS, and wireless networking Network and infrastructure security principles Comfortable working in a physical, site-based delivery role with regular hands-on infrastructure activities Strong communication and stakeholder engagement skills Ability to work independently and manage multiple priorities effectively Positive, proactive, and customer-focused approach Contract Details Title: Contract Infrastructure & Network Analyst Location: Chelmsford - regular on-site attendance required - up to 5 days per week Start: ASAP Duration: 3 months initially (with potential extension) Rate: Up to 450 per day (Umbrella) IR35 Status: In Scope of IR35 To progress matters, please contact Laura Ramm on (phone number removed) or email (url removed) Services Advertised are those of an Employment Business.

Technical Application Analyst Edinburgh - Remote Role 6-Month Contract Paying up to 95p/h (Inside IR35) Role Overview We are looking for an experienced Technical Application Analyst to support and manage the Maxavera and Primavera P6 platforms used for enterprise project and portfolio management. You will provide technical leadership, support platform stability, manage upgrades and enhancements, and help modernise the existing P6 environment. Key Responsibilities Provide technical ownership of Maxavera and Primavera P6 platforms Support application architecture, configuration, and integrations Manage upgrades, patching, maintenance, and system improvements Support platform modernisation and future-state solutions Troubleshoot issues and support incident/problem management Maintain technical documentation and governance standards Work with Agile delivery teams, architects, and business stakeholders Support continuous improvement initiatives Required Experience Strong experience supporting Primavera P6 environments Knowledge of P6 architecture, configuration, and lifecycle management Experience with Maxavera or similar project portfolio management platforms Understanding of enterprise application architecture and integrations Experience with IT service management and change processes Agile delivery experience Strong stakeholder and technical communication skills Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

DevOps Engineer SC cleared Permanent Flexible AWS Terraform SC Cleared At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The role: We are seeking an SC cleared DevOps Engineer to work as a forward deployed engineer, embedded within the Cyber Capability Unit. The role will support the design, build and deployment of AI powered solutions that strengthen cyber security and fraud prevention capabilities. You will work closely with engineers, product owners and stakeholders to understand operational needs, develop prototypes and deploy secure, reliable solutions within approved platforms and environments. This role directly supports the Cyber Resilience Centre s mission and contributes to the wider security strategy by delivering practical, governed AI solutions that provide measurable operational value. Responsibilities: Cloud and Platform Integration Design and deploy solutions in AWS cloud environments Use infrastructure as code to ensure repeatable and compliant deployments Ensure all solutions meet organisational governance, security and compliance standards CI/CD and Automation Configure, manage and maintain GitLab CI pipelines Automate testing, build and deployment of infrastructure, applications and services Promote best practice DevOps ways of working across environments Testing and Quality Implement unit, integration and performance testing for all components Ensure solutions are reliable, reproducible and stable across releases Support continuous improvement of testing practices Monitoring and Incident Response Implement observability and monitoring tooling Track system performance and detect anomalies Support incident response, troubleshooting and root cause analysis in live environments Collaboration and Delivery Work closely with engineers, analysts and stakeholders Translate requirements into working technical solutions Support deployment, handover and ongoing optimisation of delivered capabilities Skills & Experience: Active SC clearance Strong experience deploying and operating solutions in AWS Infrastructure as code using Terraform CI/CD pipeline development using GitLab CI Experience with monitoring, logging and alerting tools Understanding of secure DevOps practices in regulated environments Experience working with large data stores or big data platforms Desirable skills: Experience supporting AI or data driven platforms Knowledge of cyber security or fraud prevention domains Experience working within government or critical national infrastructure environments About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Find out more: peregrine.global or check out our LinkedIn page: peregrin e- resourcing

Workday Systems Analyst London Hybrid Up to 67,000 + excellent package A global brand is looking for an experienced Workday Systems Analyst to join its People Operations team. This is an excellent opportunity to play a key role in the configuration, optimisation, and support of enterprise people systems within a fast-paced, collaborative environment. You will help enhance and maintain the Workday ecosystem, ensuring strong system performance, data governance, and user experience across the organisation. Role and Responsibilities Workday Configuration & Development Support the design, configuration, and enhancement of Workday modules including HCM, Absence, Recruitment, Learning, Payroll, Performance, Talent, and Help Deliver configuration changes aligned to business needs and system improvements Identify opportunities for optimisation and automation across people systems Systems Support & Management Provide day-to-day support and troubleshooting for People Systems Maintain data governance, reporting accuracy, and security standards Partner with internal teams and stakeholders to maximise system capability and user experience Provide technical guidance to People team members System Enhancements & Testing Support Workday upgrades, releases, and enhancement projects Coordinate testing activities, documentation, and deployment processes Work closely with AMS providers on development and production releases Communicate system changes effectively to support user adoption Reporting & Analytics Produce ad hoc and bespoke reports to support business insights and workforce planning Collaborate with stakeholders to develop meaningful people analytics Collaboration & Continuous Improvement Build strong cross-functional relationships across the organisation Contribute to continuous improvement initiatives and an inclusive team culture Remain adaptable to changing business priorities Skills & Experience Essential Skills Strong stakeholder management and communication skills Excellent analytical and problem-solving abilities Experience working in fast-paced environments and managing competing priorities Understanding of systems change and project delivery methodologies Proven experience delivering high-quality system or project work to tight deadlines Previous experience in Workday, HRIS, or People Systems roles within complex organisations Experience supporting data governance, reporting, and systems optimisation initiatives Technical Experience Strong Workday experience across: HCM Recruitment Absence Learning Payroll Performance & Talent Security Management Reporting & Integrations

Join a globally recognised law firm and take on a key role in shaping commercial pricing strategy across an international business. As a Senior Pricing Analyst , you'll influence high-value client engagements, work on complex global projects, and collaborate with senior stakeholders to drive profitability and innovation. Responsibilities of the role: In this role, you'll combine analytical expertise with commercial insight to deliver impactful pricing solutions. Key responsibilities include: Designing innovative pricing strategies to support profitable client work Building financial models and scenario analyses for global fee arrangements Supporting partners through client negotiations with data-driven insights Managing the life-cycle of fee agreements and renewals Gathering and coordinating data to ensure smooth implementation of pricing deals Producing clear reports and visual dashboards (e.g. Tableau) to highlight trends Delivering hands-on pricing support and training to fee earners Monitoring market trends and competitor activity to inform strategy Collaborating across teams to improve processes, tools, and pricing governance Requirements for the role: You'll bring a strong mix of commercial awareness, technical expertise, and stakeholder engagement skills: Experience in pricing, commercial finance, or financial analysis (professional services preferred) Strong track record of building financial models and influencing decisions Confidence working with large datasets and pricing systems Advanced Excel skills; experience with Tableau, PowerPoint, or SAP is a plus Excellent communication and interpersonal skills A proactive, detail-focused approach with the ability to manage multiple priorities A collaborative mindset and passion for continuous improvement ACCA/CIMA (or equivalent experience) is beneficial but not essential Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Data Engineer - Manchester (Hybrid) - Python, Cloud, AI & Generative AI - up to £55,000 This is a great opportunity to join a well-established, global consulting organisation that's working on interesting, meaningful projects. The focus is on large-scale technology and transformation programmes, with plenty of opportunity to build practical AI and data solutions that are used in the real world. You'd be part of a team operating right at the heart of data and AI, tackling real problems for major public and private sector organisations. There's a clear commitment to investing in people, whether that's learning new technologies, gaining exposure to modern AI use cases or working alongside experienced engineers who are open, supportive and happy to share their knowledge. You will work with: End-to-end data engineering and AI solutions supporting enterprise-scale transformation Scalable data pipelines, datasets and analytical platforms AI and machine learning models, including predictive and advanced analytics Generative AI solutions, using large language models and prompt/context engineering Multiple data sources, ensuring strong data quality, governance and security Cross-functional Agile teams including engineers, analysts and business stakeholders What will be involved in the role: Designing, building and maintaining robust, scalable data pipelines and data models Developing and implementing AI / ML and Generative AI solutions aligned to business needs Integrating structured and unstructured data from multiple systems Implementing testing, monitoring and optimisation to ensure reliability and performance Producing clear technical documentation and supporting data governance standards Communicating complex technical concepts to non-technical audiences Benefits - What's on offer: Salary up to £55,000 plus a comprehensive benefits package Exposure to high-profile transformation and AI programmes Ongoing learning and development in data, AI and emerging technologies Clear and structured career progression pathways Supportive, inclusive culture with a strong focus on wellbeing and flexibility Key experience - What we're looking for: Experience as a Data Engineer, Data Developer or AI Engineer Strong programming skills in Python and SQL Hands-on experience building and maintaining data pipelines Exposure to AI / ML frameworks Experience with cloud platforms, data warehouses or big data technologies Strong analytical and problem-solving skills Comfort working in Agile delivery environments Eligibility for UK Security Clearance Interested? If you're looking to take the next step in Data and AI while working on meaningful transformation work, now is the time to act. Apply now!