32 jobs found

About the role We have an exciting opportunity for a Facilities Manger to join the Royal College of Obstetricians and Gynaecologists. This role sits within Buildings and Guest Services team based at our office 10 Union Street SE1 1SZ. The Facilities Manager plays an important role in ensuring the Colleges premises operate safely, efficiently and to a high standard click apply for full job details

Head of Estates and Facilities - Immediate start! We are looking for a senior Head of Estates and Facilities - someone with a solid grounding in the estates sector, a hands-on understanding of health, safety, and compliance, and the leadership confidence to take ownership of a complex, multi-site portfolio from day one. Membership of a relevant professional body - such as RICS, IWFM, or IOSH - would be an advantage, as would previous exposure to a healthcare or similarly regulated environment. You must be available for an immediate start. This is a 4-5 month interim engagement with the potential for extension or for the role to go permanent. The Head of Estates and Facilities role is full time and based in Colchester, reporting to the Director of Finance and Asset Management. You will take strategic and operational responsibility for approximately 30 sites spanning clinical, retail, and commercial premises - ensuring all environments are safe, compliant, well-maintained, and aligned with organisational objectives. Key Responsibilities - Head of Estates and Facilities Provide strategic leadership for the management and development of a 30-site estate portfolio including clinical, retail, office, and operational facilities Lead and line-manage the Estates and Facilities Team, including Maintenance, Catering, and Health & Safety functions Drive long-term physical resource planning, ensuring optimal asset utilisation and efficient service delivery Lead capital build projects, major refurbishments, and lease/purchase transactions - on time, on budget, and to brief Chair the Health, Safety & Wellbeing Committee; act as organisational Risk Manager for estates Ensure full statutory compliance across all properties, including inspections, audits, risk assessments, and insurance arrangements Develop and monitor KPIs for the estates and facilities function Champion sustainability, energy efficiency, and environmental responsibility across the portfolio Represent the organisation in sector-wide forums and provide input to internal governance and corporate planning About You Proven experience in a senior estates or facilities management role, ideally across multi-site portfolios Strong background in health, safety, and compliance; experience chairing safety committees or acting as Risk Manager is advantageous Experience of leading capital projects and major refurbishments Further education qualification in an estates discipline; membership of RICS, IWFM, IOSH, or similar is desirable Excellent communication, stakeholder management, and leadership skills Calm under pressure, decisive, and able to manage competing priorities effectively Full UK driving licence and access to a vehicle for work purposes A background in or exposure to healthcare environments is advantageous but not essential What's on Offer Immediate start! Competitive salary - dependent on experience 4-5 month contract with the potential for extension A varied, high-impact role with real leadership responsibility from day one Colchester-based with multi-site travel across the local area How to Apply - Head of Estates and Facilities To be considered for this role, please submit your CV in the first instance. Head of Estates & Facilities Colchester Interim Estates Management Facilities Management Health & Safety Capital Projects

About the Role RG Setsquare is recruiting on behalf of one of the UK's most established independent building services and facilities management contractors - a business with over a century of heritage, a blue-chip client base, and a proven commitment to investing in the quality of its engineering teams. We are looking for an experienced Mechanical Fitter with a strong background in pipefitting and mechanical installations to join their mobile project delivery team on a permanent basis. Working across a varied portfolio of commercial sites - including corporate offices, public sector buildings, healthcare facilities, and high-profile private sector premises - you will be central to the installation and commissioning of mechanical systems as part of new works, refurbishments, and upgrade projects. This is a solid, well-rounded package: up to 38,000 base salary, company vehicle, and genuine overtime opportunities on top. What You'll Be Doing As a Mechanical Fitter, your day-to-day responsibilities will include: Installation of commercial pipework systems including LPHW, CHW, domestic hot and cold water, and steam - across new build, refurbishment, and upgrade projects Fabricating, cutting, threading, and joining pipework using a range of methods including press-fit, compression, welded, and soldered jointing Installing mechanical plant and equipment including pumps, pressurisation units, heat exchangers, fan coil units, AHUs, and associated valves and fittings First and second fix mechanical installation works on commercial projects, working to drawings, specifications, and installation programmes Commissioning and testing of newly installed mechanical systems, ensuring performance meets design intent and client specifications Working closely with project managers, other trades, and site teams to ensure installations are delivered on programme and to the required standard Identifying and reporting any site issues, design queries, or variations that may affect the installation Completing installation records, test sheets, and handover documentation accurately Working safely at all times in full compliance with current health & safety legislation, RAMS, and company procedures What We're Looking For Essential: Recognised mechanical trade qualification - NVQ Level 2 or 3 in Mechanical Engineering, Plumbing, or Pipefitting (or equivalent time-served apprenticeship) Proven experience in commercial mechanical installations and pipefitting within a building services, M&E contracting, or FM environment Practical ability across a range of pipework jointing methods - including press-fit, compression, solder, and threaded connections Experience installing mechanical plant including pumps, FCUs, AHUs, heat exchangers, and associated pipework and valves Ability to read and work from mechanical installation drawings and specifications Comfortable working across multiple live commercial sites and coordinating with other trades Full UK Driving Licence Professional approach and strong communication skills when working on client sites Desirable (not essential): Experience with welded pipework (MIG, TIG, or oxy-acetylene) CSCS card IPAF / PASMA (working at height) Any additional mechanical or plumbing qualifications About Our Client Our client is one of the UK's leading independent building services companies, with specialist capabilities spanning mechanical and electrical engineering, facilities management, energy services, and water treatment. With over 100 years of trading history and long-standing relationships across the public and private sectors, this is a stable, well-respected, and genuinely established employer in the FM market. The business is committed to the development of its people - offering structured induction, an internal training Academy, funded qualifications, and real opportunities for career progression. Full details will be provided to shortlisted candidates. The Package Up to 38,000 per annum depending on experience and qualifications Company vehicle provided Fuel card Overtime available - a genuine opportunity to increase your earnings Company pension scheme Learning and development through the client's internal training Academy Funded qualifications and structured career development Long-term, stable employment with one of the UK's most established FM and building services contractors How to Apply This vacancy is being managed by RG Setsquare. To be considered, please submit your CV via CV-Library. Shortlisted candidates will be contacted directly by our team with full information on the client, the area covered, and next steps. RG Setsquare specialises in technical and FM recruitment across the UK, placing skilled trades and engineering professionals with leading contractors and service providers at every level. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

About the Role RG Setsquare is recruiting on behalf of one of the UK's most established independent building services and facilities management contractors - a business with over a century of heritage, a blue-chip client base, and a strong reputation for investing in the quality of its people. We are looking for an experienced Commercial Gas Engineer to join their mobile field engineering team on a permanent basis. You will cover a diverse portfolio of commercial sites - including corporate offices, public sector buildings, healthcare facilities, and high-profile private sector premises - delivering planned and reactive gas and heating maintenance to a consistently high standard. This is a well-remunerated role with a salary of up to 45,000, company vehicle, and a genuine opportunity to build a long-term career with a contractor that takes technical quality seriously. What You'll Be Doing As a Commercial Gas Engineer, your responsibilities will include: Carrying out planned preventive maintenance (PPM) on commercial gas and heating systems across a managed portfolio of client sites Responding to reactive maintenance and breakdown call-outs, diagnosing faults and restoring systems to full operation with minimal client disruption Servicing, fault-finding, and repairing commercial boilers, heating systems, and associated plant - including pressurised systems and heat exchangers Installing and commissioning commercial gas appliances and pipework in line with current Gas Safe and industry regulations Carrying out gas safety inspections and issuing appropriate certification Ensuring compliance with all relevant legislation including Gas Safety (Installation & Use) Regulations Identifying and quoting for additional or remedial works arising from site visits Completing job reports, service records, and CAFM system updates accurately and on time Liaising professionally with clients, site managers, and the internal operations team Working safely at all times in accordance with company health & safety procedures What We're Looking For Essential: Full Gas Safe registration with commercial gas competencies - as a minimum, COCN1 Proven experience servicing and maintaining commercial boilers and heating plant in an FM or building services environment Strong fault-finding and diagnostic skills across a range of commercial gas equipment Sound knowledge of current gas safety legislation and industry standards Ability to work independently across multiple sites and manage your own workload effectively Full UK Driving Licence Professional, client-facing approach and strong communication skills Desirable (not essential): CPCS1 / ICPN1 - Commercial Pipework Unvented hot water systems qualification Oil boiler servicing or OFTEC registration Experience with CAFM or job management systems Any additional mechanical trades skills About Our Client Our client is one of the UK's leading independent building services companies, with specialist capabilities spanning mechanical and electrical engineering, facilities management, energy services, and water treatment. With over 100 years of trading history and a portfolio of long-standing relationships with some of the UK's most recognised public and private sector organisations, this is a stable, professional, and highly regarded employer in the FM sector. The business invests heavily in its people - with structured induction programmes, an internal training Academy, funded qualifications, and a strong track record of internal progression. Full details will be provided to shortlisted candidates. The Package Up to 45,000 per annum depending on experience and qualifications Company vehicle provided Fuel card Company pension scheme Learning and development opportunities through the client's internal training Academy Funded qualifications and structured career progression Structured induction and ongoing operational support Stable, long-term employment with one of the UK's most established FM and building services contractors How to Apply This vacancy is being managed by RG Setsquare. To be considered, please submit your CV via CV-Library. Shortlisted candidates will be contacted directly by our team with full information on the client, the patch covered, and the next steps in the process. RG Setsquare specialises in technical and FM recruitment across the UK, placing skilled trades and engineering professionals with leading contractors and service providers at every level RG Setsquare is acting as an Employment Agency in relation to this vacancy.

General Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. General Manager - London Venues You'll report to the Business Manager for London. You will be responsible for: Deputy General Manager, Technical Heads of Department, Sales & Ticketing Manager. This is your opportunity to manage one of our prestigious theatres in the heart of London's West End. Managing, motivating, and developing the staff within the theatre is a crucial part of this role, ensuring clarity of direction and delivery of business priorities. Ultimately reporting to the Business Director for London, you will be responsible for the Profit & Loss statement for the venue and for the management of all commercial and operational activities that deliver a successful and profitable outcome for the Theatre. To be successful in this role you will need to demonstrate a thorough understanding of the commercial theatre business. You will have strong financial and commercial skills and be able to articulate and implement the actions required to deliver sustained profits and growth potential. Excellent with people, you will understand the needs of the business, your team, and customers, and be able to balance and manage conflicting priorities effectively. You will be a team player, knowing when to direct, when to support and when to provide hands on assistance. The producer experience is at the heart of what we do, and you will be the key player in creating a welcoming and collaborative environment for visiting productions, where shared goals are the driving force to achieving success. This is a role that demands the ability to operate in a fast-changing environment, where efficiency and effectiveness are paramount. You will be flexible, a good problem solver and able to think and act independently. In addition, you must demonstrate an appetite for challenging the status quo and making change happen, whilst working within the policies and procedures of a large, multi-site, international organisation. Key responsibilities Financial and Commercial To exercise effective financial control and reporting on the venue including monthly financial reconciliations, settlements, and the timely processing of purchase orders, deliveries, and invoices. Working with the venue's Finance Business Partner, to create the annual budget for the venue and be responsible for achieving the targets set within it, regularly reporting to key stakeholders throughout the year. To maximise revenue streams and ensure overheads are in line with the budget and monitored accordingly. To oversee and ensure the effectiveness of the stock management system to maintain positive margin variance. Customer To always lead by example and empower the venue team to give an unrivalled customer experience to audience and producer alike, by delivering world class customer service. To maximise retail opportunities by leading on initiatives and driving and implementing new ideas. Encourage creative thinking in Customer Experience department. To ensure the venue has a proactive approach to delivering an inclusive and accessible experience to a diverse audience base. To act as an ambassador for ATG. To duty manage performances, including evenings and weekends. People Management To line manage the Deputy General Manager and Heads of Department, including Technical and Sales & Ticketing Heads of Department. To lead with any recruitment for the above roles, and to work with the Deputy General Manager and Heads of Department in delivering all staff inductions, scheduling, training and performance management. To motivate, lead and develop your team, with the ability to succession plan. To create a meritocratic working environment where a culture of excellent performance is embedded throughout the team. To set and maintain effective and efficient communication channels with the whole venue team and other key personnel, as well as external stakeholders. To effectively oversee all HR processes in the venue, paying due diligence to Union agreements. Building and Risk Management To ensure all fire safety, security, and counter terrorism, building checks, risk assessments and first aid procedures are always in place and in accordance with the license. To be responsible for the venue's repair and maintenance spend, liaising closely with ATG's central Property and Facilities Management departments. To utilise the in-house technical teams and external contactors in ensuring the building and its system are well maintained and operational. To develop and oversee the delivery of a rolling maintenance program, ensuring upkeep of the venue remains at an excellent standard. To act as a custodian and take pride in the theatre, ensuring the building is welcoming, safe, and fully operational, as well as reflecting the ATG brand positively. To ensure the venue meets its environmental goals though staff engagement and encouragement, attention to detail, information sharing and leading by example. To act as a first aider, and to undertake any other safety training as deemed appropriate to the role. To ensure the timely and thorough reporting and investigation of accidents and incidents. To be the Designated Premises Supervisor (DPS) for the venue. Relationships To lead on building a positive and dynamic relationships between ATG, the resident producer and any external clients. To engage, lead and support all departments in the delivery of the ATG's visions and values. To build and develop a constructive relationship with central ATG services, the local business community and key external stakeholders whilst acting as an ambassador for the venue. To build a positive relationship with Union representatives. Your skills, qualities, and experience If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Previous experience working in a management capacity; 3 years + is preferred Proven ability to organise, lead and motivate a large and diverse team while engendering a sense of teamwork and common purpose Evidence of a passion for delivering sophisticated and high-quality customer service in a busy environment Ability to manage and develop internal and external relationships at all levels Skills in developing people with a track record in training delivery Ability to work smartly with proven skills in problem-solving, and budget management A highly organised and flexible approach with the ability to plan and prioritise a varied workload, meet deadlines and ambitious targets The ability to work collaboratively, write reports, make presentations, and chair meetings Excellent IT skills, including advanced use of Office 365, including Word and Excel Desirable Personal licence holder Knowledge of ticketing and retail systems A genuine interest in the live entertainment industry, with some relevant work experience Holder of an appropriate management qualification Health and Safety qualification/experience About Us - Our Values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens . click apply for full job details

Cleaner - Levington Court, Lowestoft Salary: £12.77 per hour; £9,963.00 per year (FTE £25,239.59 per annum) Hours: 15 hours per week; Permanent Ref: LC069 Are you looking for a part-time cleaning role? We have a great opportunity to work as a Cleaner in our extra care setting, Levington Court, Lowestoft, Suffolk. We're looking for someone who takes pride in creating clean, welcoming spaces across all communal and staff areas- from corridors and stairways to offices, kitchens, and more. You'll also help prepare empty rooms and maintain strong infection control standards to ensure a safe, spotless environment for everyone. Your duties will include: Cleaning in accordance with agreed schedules, covering daily, weekly, monthly and quarterly tasks. Being responsible for keeping storage facilities tidy and locked when not in use in accordance with COSHH regulations. Being responsible for reporting any items which are becoming worn or damaged and needing replacement. Removing and disposing of litter and keep all communal and staff areas tidy. Carrying out any other cleaning works as directed by the Service Manager (such as voids). More reasons to apply 22 days annual leave (pro rata) plus bank holidays. Please note that bank holiday work may be required as part of this role. Free DBS checks. Ongoing training and development & opportunities to progress in your role through the Orwell Academy. Wellbeing programme. Great training and development opportunities. Cashback Health plan. Access to Blue Light Card - membership fees apply. More about Levington Court Levington Court is situated in close proximity of Lowestoft's picturesque seaside location offering many local amenities. Levington Court is close to doctor's surgeries, dentists, restaurants and traditional sea side shops. Levington Court is an Extra Care housing scheme, helping to live independently for as long as possible. It gives the security and privacy of a home with a range of shared facilities on the premises and 24-hour care services if they are needed. It also offers couples the opportunity to continue living together. Interview Date: To be confirmed Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing

Job Title: Night Assistant Contract Type: Permanent Salary: £26,227.50 per annum plus 10% Night Allowance Working Hours: 37.5 Hours per week Working Pattern: Night shifts between 20:00-6:00, Monday to Sunday Location: South Lakes Foyer, Kendal, Cumbria. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Assistant Undertaking a range of tasks that contribute to the safety and security of the building at night, alongside ensuring the effective delivery of high-quality service, you will work collaboratively as part of a committed team to ensure the safety, security and support of all customers using the service. Duties will include, operating and implementing security, fire and telephone systems, cleaning communal areas and rooms as required and completing regular checks of the property and reporting repairs and maintenance issues. About you We are looking for someone with: Experience working with vulnerable client groups. Experience of, and ability to lone work at night IT Skills to include basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating and implementing the night security systems, fire alarm system and telephone system, ensuring the overall safety and security of the service. Having an awareness of support needs, in order to contribute as directed to the delivery of agreed outcomes. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Meeting and monitoring health & safety policies and practices by responding to/reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Maintaining an inviting Reception area as per the Psychologically Informed Environment standards. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night. Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments. Ensuring information related to logs/reports/records are all effectively and accurately recorded. Effectively supporting the Housing Team and Service Managers with administrative support, in order to provide a high-quality support service. Additional

Head of FM and Capital Projects To lead, manage and direct the strategy and internal governance for the delivery of facilities building management (FM) across the Council and its partner services Head of FM and Capital Projects Implement the strategic overview of FM operations and ensure that facilities management operations activities are regularly reviewed regards contract management, and that building related duties and procurement arrangements are followed. This will include FM energy related works and works related to net carbon zero efficiencies through lifecycle repairs and/or upgrades. Head of FM and Capital Projects To oversee the formulation and delivery of plans for the management of the Council's property assets to ensure that assets are appropriately inspected and maintained in accordance with all legislative and regulatory requirements. Head of FM and Capital Projects To develop and implement effective arrangements for Facilities Management in all the premises occupied by the Council, its staff or partners for the delivery of its services. Head of FM and Capital Projects To present timely, robust and relevant information and advice to Members and Officers in relation to the Council's property and land assets To ensure that the Council's property assets are regularly inspected, maintained, and reviewed as appropriate to keep them in good repair and maximise the benefit the Council gains from the ownership and use of the properties. To ensure that all statutory and legislative requirements are met in respect of the Council's ownership and use of its property assets, including completing any necessary risk assessments and remedial works. To put in place contracts and agreements with appropriate contractors or providers as necessary to deliver the full range of Facilities Management functions in an effective, timely manner, ensuring value for money for the Council. To procure where appropriate, suitable providers/contractors to undertake specialist work. To direct and monitor such providers and contractors so as to ensure that all services are delivered to specified standards and within agreed budgets and timescales. To be conversant with the relevant statutory and regulatory requirements (in particular as they relate to Local Authority owned and occupied property) and the provisions of the Council's constitution and to develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post. To present timely and relevant information and advice to the Deputy Director Finance and Property and to Cabinet Members and to deal promptly with other matters requiring the postholders attention. A degree in Facilities Management or similar CIWFM or similar professional accreditation Project Management qualification - PRINCE 2

Facilities Administrator Near Bury St Edmunds (Office based) 12-month fixed term contract (Immediate start) Full-time, Monday to Friday From £31,519 per annum Purpose of this role To assist in leading the facilities team, who are responsible for the maintenance of buildings, associated equipment and services on a day-to-day basis. This role will be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environmental and quality standards as required. Your key responsibilities are: Assist in overseeing the facilities team who are responsible for the maintenance of buildings and associated equipment and services Respond to, escalate, record, and complete planned and reactive maintenance tasks Be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environment and quality standards Complete and stay current with all required SHEQ training and risk reporting Be proactive in highlighting and driving preventive measures and controls Assist the Group Facilities Manager to plan and coordinate all premises-based works activities, identify process improvements, review environmental targets and recommend cost saving opportunities Arrange for regular maintenance of equipment and internal systems (e.g. heating system, fire & intruder alarms) Maintain an updated record of maintenance of equipment and internal system and document processes Assist the Group Facilities Manager with longer term/larger scale projects such as office moves/ relocations and or significant refurbishment works Visit other premises as and when required to monitor/ review ongoing facilities activities Covering main Head Office reception and reception duties when required Any other duties as required by the business Provide general administrative support Experience/Knowledge: Previous facilities maintenance experience or equivalent Experience completing site inductions, Method Statements, Risk Assessments Experience of leading a team and projects Abilities/Skills: Be adaptable to any situation in a calm and collected manner Strong understanding of Microsoft Office & Excel Desirable: Basic health and safety knowledge PowerPoint

Name of Head Teacher: Tally Bhambra Salary: Grade/scale point Scale S02 (point 26 to 28 - £37,280 to £39,152 FTE plus London Weighting £2,301 FTE Hours: 36 per week 'Learning and Growing Together' The School: Lyon Park Primary School is a flourishing learning community whereby inspirational teaching creates a love of learning for a diverse community, dedicated to achievement. Together we enable every child to achieve their best in all areas, from the time they enter the school irrespective of their starting points. Together we ensure that all teaching leads to the best outcomes. Together we support all pupils to develop as independent and collaborative learners who are able to take responsibility for their own learning and apply it within and beyond the school community. Together we share clear expectations about behaviour and safety to ensure the well-being of all in the school community. Together all in the school community takes responsibility for their actions and respects the differences and rights of others. Together all in the school community have the opportunity to share in the collective responsibility for self-evaluation and improvement. Together we share and promote a love for learning through the ethos and values of the school. The Post: Our happy and enthusiastic children Our positive , friendly and supportive staff team Opportunities for training and support The Person: Lyon Park Primary School is looking for a Site Manager starting in September 2026 or sooner. You will be responsible for the management and operation of premises-related functions including buildings & grounds maintenance, security, cleaning and lettings of our facilities. The successful candidate is expected to have good communication skills and be confident in using Microsoft office. Good knowledge of health & safety is required to ensure statutory premises checks are carried out and accurate records are maintained. The successful candidate will need to: Have an experienced trade in one or more of the disciplines of: Electrical Plumbing Carpentry Construction Have a good standard of DIY skills to undertake general maintenance and repairs. Experience of understanding of site issues. Be resilient, flexible and demonstrate an ability to work in a school environment. How to apply: Application forms and information packs can be found on the school website via the button below or please contact the school office for further details and an application for by an email or telephone . Closing Date: Rolling advert until vacancy filled. Interview Date: As & when candidates are shortlisted. Start Date: 01/09/2026 or sooner. Brent Schools are committed to safeguarding and promoting the welfare of children. Successful applicants will be required to undergo a DBS check.

Sales Administrator - Export Team Sutton in Ashfield £27,300 - £30,000 neg (salary reviewed every 6 mths up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for Sales Administrator to join their Export team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties: Accurate Order Processing Ensuring queries from Agents / Customers are resolved efficiently Processing credit & return requests Organising return shipments from distributors Confirming delivery date information and keeping Agents/Customers updated with backorder information Ensuring despatch of orders with correct documentation Chasing parcels with carriers Providing feedback on product and service/operations to Export Office Manager Confirming special price agreements Following through sales enquiries from new contacts Coordinating visits from agents/distributors Maintaining and updating orderly filing systems Person Specification: High level customer service / account management experience is essential and able to Demonstrate outstanding Customer Service experience Highly organised, with the experience of working in a fast moving business environment. Have meticulous attention to detail Knowledge of export sales administration process & export documentation - ideal but not essential Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.

Reporting to: Accommodation and Facilities Manager Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca s services are delivered Hours: 37.5 hrs per week including some evening and weekend hours may be required Salary: £26,750 per annum Overall Purpose To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites. Duties Responsibilities Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms. To become familiar and actively use the Baca s maintenance management system which aids the reactive and planned works across all sites. Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned. Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up. Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed. Support in the setting-up and closing down of properties and rooms between moves. Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people. Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful. Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification. Supporting with other administrative activities in line with the team needs. General: Play an active and supportive role within the organisation. Take ownership of files allocated, ensuring they are up to date and stored correctly. Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca s Confidentiality statement and Data Protection Policy. Embrace the Vision and Values of Baca and reflect this in working practice. Treat all staff and young people fairly and without prejudice, in line with Baca s Equality and Diversity policy. Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca s Child, Vulnerable Adult Protection & Safeguarding Policy. Adhere to all Baca s policies and procedures. Personal Specification Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties. The successful applicant will have a personable style that is in line with Baca s vision and values. Someone who is supportive, approachable, responsible, reliable and personable. Qualifications/Knowledge/Experience Good knowledge/understanding of the building and maintenance process. A good awareness of general health and safety, especially regarding maintenance work. Ability to use computers well, with experience in Microsoft Office and on-line email systems. Experience of prioritising workload to meet competing deadlines. Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner. Skills/Abilities Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening. Excellent personal organisation with a high attention to detail. Ability to manage a number of tasks at any one time. Self-motivated to complete a varied workload. Working well as part of a team is essential. Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties. Ability to work to deadlines and respond in a flexible way to the changing demands of Baca s work. Other Expectations Appointment is subject to a satisfactory DBS check. Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular. Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice. Commitment to work within the aims, values and ethos of the organisation. Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors. Holds a full, clean driving licence and has access to transport. How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future! Applicants will be shortlisted and interviewed as and when applications are received. Please note: We do not offer sponsorship for this role.

Discover Tradebe Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the UK, we are leaders focused on recycling, energy recovery and circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! This role is responsible for ensuring the safe, efficient, and compliant management of Inutec's facilities, plant, and equipment. You'll lead and support a suitably qualified and experienced team to keep the site operating effectively, while delivering against key performance standards, licence conditions, and site safety requirements. The role also involves supporting direct and indirect reports, as well as supervising contracted functions to ensure high standards are maintained across the site. Key responsibilities: Maintain accurate maintenance, PAT testing and asset records. Ensure planned and reactive work is completed within KPIs and SLAs. Manage Permits to Work and contractor competence/SQEP checks. Oversee the Maintenance database and Work Control Centre. Deliver weekly work plans and support the Duty Engineer on-call rota. Ensure maintenance work is supported by appropriate RAMS and work instructions. Maintain FRA, WRA, ARA, ET&I and M&P frameworks in line with regulations. Provide engineering support across electrical, mechanical, electronic and control systems. Do you have what it takes? Experience managing a maintenance team and workshop facilities. Strong people management and team leadership skills. Able to plan, organise and deliver maintenance work safely and effectively. Confident using Permit to Work systems. Good communication skills, with the ability to work well with colleagues, contractors and customers. Proactive, flexible and able to work on own initiative. Comfortable using Microsoft Office and maintenance/reporting systems. Knowledge of site safety, housekeeping and compliance standards. Experience managing contractors and supporting site-based activities. Desirable skills and experience Experience in a nuclear or highly regulated environment. Experience delivering small projects. IOSH training. Legionella Responsible Person training. Safe Management of Asbestos in Premises. Approved Person status for Mechanical and Pressure Systems. CDM knowledge and experience. Creative thinker who can suggest improvements. We expect from you to Be accountable , Drive results , Embrace Change , and high levels of Collaboration ! What's in for you? £45-50,000 base salary Bonus 6% Contributory Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre) Ready to make a difference? Apply now! If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it.

Bookkeeper Full-Time, Permanent Location: Greater Manchester Salary: £26,000 £30,000 A rapidly growing and forward-thinking accountancy practice is looking for an experienced Bookkeeper to join their expanding team. Specialising in management accounts and bookkeeping for medium sized businesses across the Northwest, this organisation offers a dynamic environment where accuracy, professionalism, and client care are at the heart of everything they do. About the Role You will manage your own portfolio of clients, ensuring their bookkeeping requirements are delivered to a high standard. Reporting to the Practice Manager, you ll be trusted to work with autonomy and confidence, supported by a full handover and client specific training. This is a busy, varied role where no two days are the same. The position is based at the Greater Manchester office, with a blend of office, home, and onsite client work. All necessary equipment including a laptop will be provided. Key Responsibilities Managing purchase and sales ledgers Raising and entering invoices using Sage or Xero Processing sales and purchase orders Completing bank reconciliations Preparing VAT returns Meeting strict HMRC deadlines Working with multiple currencies, bank accounts, departments, and CIS (beneficial) Producing accounts to trial balance stage (beneficial) General day to day accounts and administrative duties, including maintaining accurate records Skills & Experience AAT qualified Minimum of 3 years experience in a similar bookkeeping role Strong communication skills Confidence working independently, including offsite at client premises Proven track record of accuracy and reliability Benefits & Perks Competitive salary Pension scheme Excellent staff facilities Modern, well equipped offices Supportive working environment Opportunities to develop your skills and grow within the organisation 33 days holiday (inclusive of bank holidays) New client bonus Recommend a friend incentive Strong focus on work life balance Flexible working hours Plus more Why This Role Could Be Perfect for You This role is ideal for someone who enjoys variety, meeting new people, and working with independence. You ll be part of a supportive team environment with excellent working conditions and plenty of opportunities to take on new challenges as the organisation continues to grow. This vacancy is being handled by Aspire Recruitment. Due to high application volumes, we will only contact you within 14 days if selected for interview. By applying, you agree to our Privacy Policy and consent to Aspire Recruitment keeping you informed about future opportunities.

Are you a Handyperson, seeking your next interim role in Bristol? My client has an immediate opportunity for a Handyperson, to join their Maintenance Team on an initial temporary basis. The successful applicant will play a key role in ensuring the property remains safe, secure, and well-maintained. Responsibilities: Carry out routine repairs and general maintenance tasks such as painting, cleaning, lock changes, mending of blinds and movement of furniture. Be the go-to person for urgent and emergency repairs, helping keep the premises in excellent condition for the people utilise the facilities. Conduct on-site assessments of repairs and report any unreported maintenance issues to the line manager. Specify and request materials and equipment through the line manager as needed. Requirements: Wide knowledge of all aspects of building maintenance, including basic carpentry & painting and decorating Awareness of Health and Safety and ability to work in compliance with key H&S requirements. To apply, please attach a copy of your CV

Job Title: Night Concierge Contract Type: Permanent Salary: £28,860 per annum plus 10% Night Allowance Working Hours: 37.5 hours per week Working Pattern: Rota 18:00hrs to 04:00hrs, 4 days on 4 days off. Location: Robert Runcie Court, Brixton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Concierge You will act as an initial point of reference on the phone, or in a reception area undertaking a range of tasks contributing to the safety and security of the building. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as they are discovered. You will also monitor CCTV and visitor access to scheme and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating the night security systems, fire alarm system and telephone system, to ensure the overall safety and security of the service providing a concierge service. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Monitoring CCTV for security and health & safety purposes and responding to and reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments Ensure that all information is effectively and accurately recorded relating to logs, reports, or records. Other Duties Work to a rota on a night shift basis. Travel to different properties within a defined area as and when required Use the Lone Worker system as and when required by the Lone Worker policy or risk assessment to maintain safe working requirements. Ensure customers are always safe - conducting all your duties within Riverside's Policy and Procedure framework Act and respond to any

Facilities Administrator Near Bury St Edmunds (Office based) 12-month fixed term contract (Immediate start) Full-time, Monday to Friday From £31,519 per annum Purpose of this role To assist in leading the facilities team, who are responsible for the maintenance of buildings, associated equipment and services on a day-to-day basis. This role will be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environmental and quality standards as required. Your key responsibilities are: Assist in overseeing the facilities team who are responsible for the maintenance of buildings and associated equipment and services Respond to, escalate, record, and complete planned and reactive maintenance tasks Be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environment and quality standards Complete and stay current with all required SHEQ training and risk reporting Be proactive in highlighting and driving preventive measures and controls Assist the Group Facilities Manager to plan and coordinate all premises-based works activities, identify process improvements, review environmental targets and recommend cost saving opportunities Arrange for regular maintenance of equipment and internal systems (e.g. heating system, fire & intruder alarms) Maintain an updated record of maintenance of equipment and internal system and document processes Assist the Group Facilities Manager with longer term/larger scale projects such as office moves/ relocations and or significant refurbishment works Visit other premises as and when required to monitor/ review ongoing facilities activities Covering main Head Office reception and reception duties when required Any other duties as required by the business Provide general administrative support Experience/Knowledge: Previous facilities maintenance experience or equivalent Experience completing site inductions, Method Statements, Risk Assessments Experience of leading a team and projects Abilities/Skills: Be adaptable to any situation in a calm and collected manner Strong understanding of Microsoft Office & Excel Desirable: Basic health and safety knowledge PowerPoint

Site Manager £34,359 - £35,892 per annum (Scale 5, Point 12-15 plus other allowances as acquired- e.g. First Aid and Swimming pool) 36 hours per week All year round (32 days holiday per annum - dates agreed in advance with the Headteacher) Required as soon as possible The Headteacher and Governors of Granard Primary School and Cedar ASD Base are seeking to appoint an experienced, reliable and self-motivated Site Manager. This is a key role in ensuring that the school site is safe, secure, well maintained, compliant with statutory requirements and fit for purpose. The role includes site security, routine maintenance and minor repairs, statutory and operational checks, record keeping, contractor liaison, porterage and room set-up. The successful candidate will need to work flexibly, including emergency callouts, occasional out-of-hours working and support during school closure periods, as reasonably required. Applicants should have experience in premises, caretaking, facilities or site management in a school or similar environment, practical maintenance skills, and the ability to work independently, prioritise effectively and communicate well with staff and contractors. Visits to the school are strongly encouraged. Please contact the school office if you would like to arrange a visit or find out more. To apply please download an application pack from the Wandsworth Council website which can be found via the 'visit website' button at the top of this page. Completed applications should be returned by email to Closing date: 12 June 2026 (at noon) Interviews: 19 June 2026 We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. We believe our school motto sums up our vision: Growing together; Achieving together. This post is subject to a DBS check. CVs are not accepted. Granard Primary School Cortis Road, Putney, London SW15 6XA Tel: E-mail: Headteacher: Mrs Cheryl Grigg

Job Title: Night Concierge and Security Assistant Contract Type: Permanent Salary: £26,227.50 per annum plus 10% Night Allowance (pro rata) Working Hours: 30 per week Working Pattern: 4 week rota - shifts 9.30pm-7.30am. 6 nights on 8 nights off Location: The Crossings, Hull If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Night Concierge and Security Assistant You will act as an initial point of reference on the phone, or in a reception area undertaking a range of tasks contributing to the safety and security of the building. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as they are discovered. You will also monitor CCTV and visitor access to scheme and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays (pro rata) Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure our customers are always safe by: Operating the night security systems, fire alarm system and telephone system, to ensure the overall safety and security of the service providing a concierge service. Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure. Monitoring CCTV for security and health & safety purposes and responding to and reporting any issues as per procedure. Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises. Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures. Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure. Advising customers who may have issues relating to their safety during the night Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises. Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures. Cleaning rooms and communal areas as required. Completing checks of the property as required and reporting repairs or maintenance issues appropriately. Providing an effective customer service with any facilities related to tenancy enquiries for example distribution of post and rent payments Ensure that all information is effectively and accurately recorded relating to logs, reports, or records. Other Duties Work to a rota on a

The Organisation: YCS (Cwmni Siarad) was originally set up in 2011 to improve access to and meet the needs of groups traditionally under-represented in taking up psychological therapies, through the provision of accessible, evidence-based therapies and other support. It has been mainly run by volunteers but is now progressing widening its services to provide facilities for private and contractual counselling support. Any profits from its activities is used to subsidise the provision of counselling support to individuals who have difficulty accessing counselling services for a variety of reasons. Apart from the delivery of face-to-face counselling in South East Wales, the organisation provides on-line counselling services throughout Wales. Job Purpose: To lead, manage and develop YCS Counselling services, ensuring the delivery of high-quality, accessible and ethical counselling provision. The postholder will support the safe and effective practice of student and volunteer counsellors, overseeing both the client journey and the placement experience to ensure positive outcomes for clients and a supportive, structured development environment for counsellors. The role requires a strong understanding of the counselling sector, with the ability to work empathetically with a diverse client group, while supporting and guiding counsellors on placement. As part of a small charity and an NCPS-recognised service, the postholder will adopt a hands-on approach, contributing directly to the day-to-day running of the service, working flexibly as part of the team, and supporting the practical operation of the therapy centre. Salary: £30,030 pro rota (£18,018 for 21 hours) Accountable to: Director Working Pattern: 21 hours per week. Currently the post will be expected to work Tuesday, Wednesday and Thursday (9am 5pm) at our Therapy Centre including one late shift per week (11am - 7pm). Objectives: (i) Ensure the delivery of safe, ethical and high-quality counselling services in line with professional standards (BACP/NCPS). (ii) Develop and implement processes that improve client access, flow, and outcomes (e.g. waiting times, engagement, completion). (iii) Strengthen and expand the volunteer counselling programme, including recruitment, retention, and development. (iv) Embed a culture of reflective practice, continuous improvement, and clinical excellence. (v) Contribute to the financial sustainability of the service through efficient resource use and support for income-generating activity. (vi) Build and maintain partnerships with training providers and referral organisations. (vii) Monitor and evaluate service outcomes to inform development and reporting. Service Leadership & Delivery Lead the day-to-day delivery of YCS counselling services, ensuring a high-quality, accessible and well-coordinated provision. Oversee the full client journey, including referral, assessment, allocation, engagement and endings. Manage client assessment appointments, waiting lists and allocation to counsellors to ensure timely and appropriate access. Maintain a small caseload, including undertaking client assessments and delivering counselling where required, particularly in more complex cases. Contribute to the smooth running of the therapy centre, including opening and closing the premises and working flexibly as part of a small team. Work collaboratively as part of a small, values-driven team, contributing to a supportive and flexible working environment. Student & Volunteer Counsellor Support Lead on the recruitment, induction and onboarding of student and volunteer counsellors. Provide ongoing guidance and support throughout the placement journey, ensuring a positive, structured and professionally enriching experience. Act as a key point of contact for counsellors, supporting them with queries relating to client work, processes and placement requirements. Monitor counsellor progress, including review of client logs, attendance and placement requirements, and completion of reports for training providers. Support counsellor wellbeing and development through regular communication, informal support and signposting where appropriate. Clinical Quality & Safe Practice (in collaboration with Clinical Lead) Support the delivery of safe, ethical and effective counselling practice in line with NCPS (or equivalent) standards. Provide day-to-day guidance to counsellors on managing risk, safeguarding concerns and complex client presentations, escalating to the Clinical Lead where appropriate. Act as a safeguarding point of contact during operational hours (e.g. when locking up) and ensure concerns are appropriately recorded and escalated. Monitor client engagement, endings and overall service quality, identifying areas for improvement. Service Development & Partnerships Support the Director in the ongoing development and growth of the counselling service. Build and maintain relationships with counselling training providers to support the recruitment and retention of placements. Contribute to the development of systems, processes and policies that improve service delivery and consistency. Operations, Systems & Data Maintain accurate and up-to-date client and service records in line with GDPR and confidentiality requirements. Use digital systems (including Microsoft 365 and client management databases) to support efficient service delivery, communication and reporting. Monitor key service data, including waiting times, engagement and outcomes, supporting reporting requirements. Contribute to the effective administration of bookings, cancellations and client communications. Build and maintain relationships with local training organisations to increase volunteer placements. Participate in operational duties including opening and locking premises and acting as a safeguarding contact when required. Maintain accurate data monitoring, reporting, and record-keeping systems.