3089 jobs found

We are seeking a highly organised Operations Administrator to join a fantastic organisation on a 6 month FTC. As the Operations Administrator you will be responsible for: Provide administrative support to customers and internal team members Coordinate and managed shared inboxes calls and service requests Prepare and format documents, reports and correspondence Liaise with engineers to schedule works Act as a point of contact for customers The successful Operations Administrator will have the following related skills / experience: Previous experience in an administrative or customer service role Experience working in a fast-paced environment Ability to produce documentation and reports

Junior Office Manager £32,000 - £35,000 Ruislip, free parking Hours: 8-5 or 9-5 Monday to Friday, office based 5 days a week Fantastic opportunity for someone looking to take a step up into a Junior Office Management role. Ideally suited to a candidate with previous office experience who is looking to develop. Key duties include: General office/team admin support Ordering and managing office supplies Answering phones and dealing with customer and internal team queries Assisting organise events Assist with company processes and policies Dealing with post and filing Experience/skills required Some office experience IT literate (Microsoft office skills) Excellent communication skills A can do positive attitude Strong initiative Ability to bring and share ideas This is a fantastic business and team who are looking for someone with the right attitude and organisational skills to support their business, customers and team. You will make this role your own, working within an environment with well-established procedures and you will be given the opportunity to bring fresh ideas to the table and implement them. What You Need to Do Now: If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Office coordinator, office administrator, office manager, administration, organisation, coordination

Your new company An award-winning car dealership in the Llanelli area. Your new role Working as a Sales Administrator, you'll be responsible for providing clerical and organisational support to the sales team. The main focus of the role will be on managing and processing sales-related tasks, including order processing, customer database maintenance, invoicing and Excel operations. Working as an integral part of a busy team based at the regional HQ, you will be working in a fast-paced, customer-centric environment. Main duties will include Processing orders Checking data accuracy in orders and invoices Contacting customers to obtain missing information or answer queries Maintaining and updating sales and customer records Registering brand-new vehicles Invoicing Generating reports What you'll need to succeed Previous experience of dealership DMS, Keyloop would be an advantage. Previous experience of using Kerridge is highly desirable, but not essential. Previous experience of working in Sales Administration or Sales Support / Order processing capacity is essential. What you'll get in return This is a superb opportunity to join an established, successful company that is currently expanding. Hours of work are 37.5 hours a week, Monday - Friday, 9.00 - 5.00pm, with a 30-minute break. The salary for the role is 25954 - 26325 depending on experience. This is a permanent role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client is seeking a Project Administrator to join their team on a temp to perm basis. You will be providing support to a Project Manager, using Microsoft Project. You must have an understanding and experience of working on projects, knowledge/understanding of Prince2, and preferably hold a foundation certificate. Skills: Reliable, efficient, attention to detail, confident, and accurate IT skills to ensure the necessary support to facilitate the smooth running of various projects. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client.

School HR Administrator required in Leicester Days: Monday to Friday Hours: 8:00am - 4:30pm (hours may vary) We are looking for experienced HR administrator to work in our fantastic school. The ideal candidate will have previous experience of working in schools and have excellent written and oral communication skills along with a working knowledge of SIMS. The role has primary focus on payroll processing, plus wider admin support, but candidates must have HR admin experience. It would be desirable to have experience in admissions. Duties will include: Inputting details onto school system. Payroll processing Answering phones and taking messages. Typing of letters and memos. Filing, faxing, and photocopying. In return you will receive: A dedicated consultant with The Supply Register A competitive daily rate A fantastic school environment Career Progression Requirements to be considered for this post: Must have Right To Work Must Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional references covering the last 24 months in full Please apply for this position if you are interested and a member of staff will be in touch with you shortly.

VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. We're looking for an organised individual to join our team as a project/site-based HSEQS Administrator to join our team at Brize Norton, Oxfordshire. This role will sit within the Site Administration team, but will have a focus on MSITE and processing HSEQ documents and data. If you thrive on structure and efficiency, this is the role for you! Please note this role is initially for a 12-month fixed-term contract. About you At least 4 GCSE's (or equivalent) including Maths & English Experience in a similar role Computer Literate Positive & proactive approach Discretion and Confidentiality If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Transport Admin Required for Night Shift Job description Genuine ongoing long-term work near Kegworth! Pay: 14.81 per hour Location: East Midlands Gateway Shifts: 4 days on 4 days off, 18:00 to 06:00 Calling all Transport Administrators, are you looking to join a fantastic team with genuine long-term opportunities. Temp to perm Transport Administration positions available for the right candidates! Due to the location DE74, it is accessible via public transport. Duties: System Controls for all inbound and outbound loads. Ensuring stock is allocated correctly. Ensuring that all customer instructions are adhered to and are entered onto the system for picking. Processing reports. Deal with stock issues. Control of relevant delivery documentation. First point of contact for planners and allocation of loads. You can expect the following benefits: On site consultants Free onsite parking Subsidised canteen A personalised access card Secure Lockers A designated smoking area Regular overtime available Working in clean, modern environment MHE training availability Indoor and outdoor seating area for break time Clean working environment with fantastic team spirit. This exciting Transport Administration role is starting in immediately for successful candidate! To find out more on how we can assist you in finding long term work, please call the team now on (phone number removed)

Administrator Required ASAP Bradford BR2. Immediate Start Available. 12.83 - 14.38ph Role: Administrator Location: Shipley, Bradford (BR2) Duration: 3 Months initially with potential for extension/permanent contract Rate: 12.83 - 14.38ph Our ideal candidate should be competent and accurate with data entry, have good numerical skills, and will be fully conversant with Microsoft office (and possibly business systems such as Epicor although full training will be given.) The standard hours are Monday-Friday 8:30 - 5:00pm with a 1-hour lunch, but for the right candidate we could be flexible around this. Based on site in Shipley. Further information is available on request. If you have the above skills and wish to be considered for this position or find out more details then please contact Max Cannon on (phone number removed) or submit your CV to (url removed) alternatively, apply to this advert! Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with there details and if they are placed by Proactive you will receive 250. T&Cs apply Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy. Proactive Global t is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.

9-12 MONTHS MATERNITY COVER STARTING MAY 2026 - PAID PAYE We're Hiring: Receptionist/Administrator Location: Lancaster Pay rate: 12.71ph paid PAYE Duration: 9-12 months Fawkes & Reece are hiring for a Receptionist/ Administrator for our client based in Lancaster, starting May 2026. This position is maternity cover for 9-12 months in length. Completing day to day Receptionist and Administrative tasks. Job Responsibilities of the Receptionist/Administrator: Answer and manage incoming calls/ emails. Provide administrative support for office and site teams. Prepare and format documents, reports, and correspondence. Assist with the invoicing, purchase order, and timesheet processes. Track and log project documentation and compliance. Maintain records of subcontractors and suppliers. Input and update data in company systems. Required Experience for the Receptionist/Administrator: Previous experience in an administration role. Strong organisational skills. Excellent communication and customer service abilities. Confident in using PC's and systems. Attention to detail and problem-solving skills. Pay rate + Info: Ongoing contract 12.71 per hour paid PAYE Paid weekly on Friday How to apply: Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on (phone number removed).

Are you an organised and proactive Project Administrator who thrives in a fast-paced environment and enjoys keeping things running smoothly? A fantastic opportunity has arisen for a Project Administrator / Project Support Administrator to join a well-established business based close to Macclesfield. This is a temporary Project Administrator role supporting a nationwide project within a busy and collaborative environment. This Project Administrator position would suit candidates from administration, coordination, scheduling, or project support backgrounds looking for a fast-paced and varied role with full training provided. What will you be doing as a Project Administrator? Supporting the coordination and delivery of a nationwide project Assisting with communication between field teams, engineers, and internal teams Updating systems and ensuring project data is accurate and up to date Supporting scheduling, tracking, and general project administration Handling queries and providing first-line support where required Building strong working relationships across multiple teams Ensuring tasks are completed accurately and within agreed deadlines We would LOVE to hear from you if you have the following skills and experience: Previous experience in Project Administration, Project Support, Administration, Scheduling, Coordination, or Project Support roles Strong organisational and communication skills Excellent attention to detail and accuracy Ability to work at pace in a fast-moving environment Confident IT skills including Microsoft Office and Excel A proactive, positive attitude with willingness to learn Comfortable working independently and as part of a team Previous project experience is desirable but not essential. A minimum commitment of 6 weeks is required for this role. What will you get in return for your work as a Project Administrator? 13.45 per hour Weekly pay on a timesheet basis Full-time, 37.5 hours per week (Monday to Friday, 9:00am-5:30pm) Hybrid working available once trained (2 days from home, 3 days in the office) Free parking Friendly and supportive team environment Modern office setting Full training and support provided Immediate start available from Monday 11th May Potential for extension beyond the initial 6-week period Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Support the careers that keep us safe. As a full-time soldier, entry-level HR Specialist in the British Army, you'll: Be fully trained in HR but gain military skills that set you apart from civilian HR specialists Travel with your unit wherever they go - at home or overseas Gain qualifications up to degree level in HR Practice and Business Administration Enjoy exceptional prospects for promotion into specialist roles, such as Chartered Accountant To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have GCSEs grade A - D / 9 - 3 in at least English Language and Maths (or equivalent). Set yourself up for life. During your initial training, you'll earn £26,334. If you set your mind to it, you could reach Corporal within 5 years, earning £37,861. You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you'll be gaining transferrable skills - skills that could set you up for life. You don't need to know how to do the job before you get here, because we'll give you all the entry-level training you need. As a soldier you'll even get to travel the world, taking part in the Army's adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here. Job Types: Full-time, Permanent Pay: From £26,334.00 per year Benefits: Canteen Company pension Discounted or free food Gym membership Housing allowance On-site gym Sick pay Work Location: On the road

EMT Talent are currently supporting a growing and well-established engineering business who are looking for a motivated individual to join a busy service environment, supporting admin & coordination duties. The Role This position focuses on supporting the engineering teams with a wide range of administrative related tasks. The role is detail-oriented and process-driven, requiring strong organisation and the ability to handle multiple tasks at once. Hours: 09.00am - 5.00pm Monday - Thursday & Friday 4pm Finish Key Responsibilities Manage email inbox accounts Liaise with various engineering teams - field, service, install Correspond to customers Issue relevant documentation Loggig and data input on internal systems Assist in coordinating work with internal teams or external partners Support planning and scheduling duties Contribute to maintaining reliable external contacts Ideal Background: We re looking for someone who: Has experience in a busy office enviornment - admin, service coordination, or technical client support Is highly organised and able to manage multiple tasks simultaneously Pays close attention to detail and demonstrates commercial awareness Communicates confidently with colleagues and clients Is comfortable working within structured systems and processes No prior industry experience is required full training will be provided. Working Hours & Benefits Standard working week with early finish on Fridays Annual leave and bank holidays Access to company benefits and training opportunities Exposure to different teams and functions within a growing organisation Career Development This role provides insight into the operational and commercial side of a specialist service business. High-performing individuals may have the opportunity to take on broader responsibilities over time in areas such as estimating, service operations, or project coordination.

Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous

Join Our Team as a Licensee & Fleet Services Administrator! Location: Chesterfield Contract Type: Temporary (4 weeks rolling) Monday - Friday 8am - 5pm 12.71ph Are you ready to rev up your career in the automotive industry? We're on the lookout for a dynamic and organised Licensee & Fleet Services Administrator to join our energetic team in Chesterfield! If you have a passion for all things automotive and possess exceptional administrative skills, this could be the perfect opportunity for you! Why Join Us? Exciting Environment: Work in a fast-paced, vibrant atmosphere with a team that values collaboration and innovation. Opportunity for Growth: Gain valuable experience in fleet services and administrative operations while contributing to a growing company. Supportive Team: Be part of a friendly and supportive team that encourages your professional development. Key Responsibilities: As our Licensee & Fleet Services Administrator, you will: Manage licensing applications and renewals with precision and care. Maintain accurate records of fleet vehicles and ensure compliance with regulations. Coordinate the scheduling of fleet maintenance and repairs, ensuring top-notch service. Serve as a point of contact for licensees, addressing inquiries and providing exceptional support. Assist in reporting and tracking fleet performance metrics. Collaborate with various departments to streamline processes and enhance efficiency. What We're Looking For: Strong organisational skills with attention to detail. Excellent communication skills, both written and verbal. Ability to multitask and thrive in a busy environment. Proficiency in MS Office Suite (Word, Excel, Outlook). Previous experience in fleet administration or a related field is a plus but not mandatory. A positive attitude and a willingness to learn! Ready to Shift Gears? If you're excited about taking on this role and becoming a crucial part of our team, we want to hear from you! Don't miss out on this fantastic opportunity to grow your career in a thriving industry. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents within the Support & Operations team. By leveraging expertise in Google Cloud Platform (GCP), this position directly impacts customer satisfaction through effective incident management and quality assurance. The role requires active engagement with stakeholders to facilitate communication and ensure adherence to service level agreements (SLAs). Key Responsibilities 1. Ensure On-Time Resolution And Quality Compliance Of Escalated Tickets And Incidents By Analyzing Issues Within Gcp, Adhering To Established Slas And Quality Norms. 2. Mentor Team Members And Administrators While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation, Promoting Knowledge Sharing Across The Team. 3. Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Activities For Gcp Resources. 4. Facilitate Positive Customer Feedback By Actively Participating In Customer Meetings, Understanding Issues Faced, And Providing Effective Solutions That Enhance Customer Satisfaction. 5. Conduct And Validate Analyses Such As Root Cause And Trend Analysis Within Gcp, Preparing Reports That Enhance Task Performance And Are Presented To Key Business Stakeholders. Skill Requirements 1. In-Depth Knowledge Of Google Cloud Platform (Gcp) And Its Support Operations 2. Strong Analytical Skills With Experience In Incident Management And Resolution 3. Excellent Communication And Interpersonal Skills For Effective Stakeholder Engagement 4. Proficiency In Preparing Documentation And Sops For Operational Processes 5. Ability To Mentor And Guide Team Members In A Collaborative Environment Certification 1. Optional Certifications: Google Cloud Certified Professional Cloud Architect, Google Cloud Certified Professional Data Engineer

Business Improvement Administrator Part-Time 30 hours per week 4 days Salary 26,000 pro rata 3 days in the office 1 day WFH after probation 5% Pension 23 Days Holiday (pro rata) We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation. The Role Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance. Key Responsibilities Quality Assurance & Reporting Conduct audits across call quality, CRM data and client meetings Analyse findings and present clear, actionable insights Share feedback with managers and support corrective actions Track actions through to completion and maintain accurate QA records Support the creation of dashboards and performance reports Process Improvement Contribute to the development and refinement of QA processes Expand QA coverage across departments Support training and staff development linked to QA outcomes Identify opportunities to enhance quality standards and reduce failure rates Collaboration & Projects Act as a point of contact for QA-related queries Build strong working relationships across teams Provide administrative support to business improvement projects Track milestones and flag delays where necessary Compliance & Documentation Ensure QA activities align with internal policies and regulations Support audit readiness and compliance reviews Maintain clear, up-to-date QA procedures About You Analytical mindset with excellent attention to detail Confident presenting findings to different audiences Proficient in Microsoft Office, particularly Excel Experience with CRM systems beneficial Experience in Quality checking calls, administration or Learning and Development Please click apply or call Rachel for more info on (phone number removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

The Merchandising Administrator will play a key role in supporting the retail department within the FMCG industry. This permanent role, based in Leeds, requires a detail-oriented individual to manage and coordinate merchandising activities efficiently. Client Details The employer is a well-established organisation within the FMCG sector, offering a supportive and professional working environment. They are known for their structured operations and commitment to delivering quality products to their customers. Description Assist in the coordination and execution of merchandising plans and strategies. Maintain and update inventory records to ensure stock accuracy. Support the retail team with product allocations and stock replenishments. Generate reports and analyse sales data to identify trends and opportunities. Communicate effectively with internal teams and suppliers to ensure smooth operations. Monitor product performance and recommend adjustments to stock levels as needed. Ensure compliance with company policies and merchandising standards. Provide administrative support to the merchandising and retail departments. Profile A successful Merchandising Administrator should have: Previous experience in a similar role within the FMCG or retail industry. Strong organisational and administrative skills. Proficiency in using Microsoft Office, particularly Excel. Excellent communication and teamwork abilities. An analytical mindset with the ability to interpret data effectively. A proactive approach to problem-solving and attention to detail. Job Offer A competitive salary up to £23,500 per annum. Free parking for employees. Convenient location with close proximity to transport links in Leeds. A 35-hour working week to support work-life balance. If you are ready to take the next step in your career as a Merchandising Administrator, we encourage you to apply today!

Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. This is a varied and busy role suited to someone organised, reliable and confident working in a fast paced environment. You will enjoy working across multiple teams, take pride in delivering a high level of customer service, and be comfort click apply for full job details

Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website