1st Line Support - IT Service Desk Agent Shift Times: T he role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm. Pay Rate : 12.71 per hour ( 13.45 after 12 weeks) Location : Birmingham, B37 7YQ We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job. Main responsibilities of the role: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. Team Working: Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams. Communication: Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner. Problem Solving and Decision Making: Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader. Customer Service: Demonstrates awareness of customer and business needs. Call/contact and Ticket Quality: Demonstrates expected Quality requirements consistently. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Supporting on the DWP ASIS Resource Requests. Requirements: Customer service skills. IT Skills Clearance application required for this role - minimum 5-year UK address history. Client BPSS, and SC (security clearance) required. What we offer: As a valued employee of the Manpower, you'll have access to a range of amazing benefits; We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement. Staff discounts (range of lifestyle goods and services) Pension contribution Personal Accident Insurance Eye care vouchers Referral Schemes MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal) Please note that this is a Temporary ongoing contract. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 28, 2026
Seasonal
1st Line Support - IT Service Desk Agent Shift Times: T he role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm. Pay Rate : 12.71 per hour ( 13.45 after 12 weeks) Location : Birmingham, B37 7YQ We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job. Main responsibilities of the role: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. Team Working: Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams. Communication: Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner. Problem Solving and Decision Making: Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader. Customer Service: Demonstrates awareness of customer and business needs. Call/contact and Ticket Quality: Demonstrates expected Quality requirements consistently. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Supporting on the DWP ASIS Resource Requests. Requirements: Customer service skills. IT Skills Clearance application required for this role - minimum 5-year UK address history. Client BPSS, and SC (security clearance) required. What we offer: As a valued employee of the Manpower, you'll have access to a range of amazing benefits; We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement. Staff discounts (range of lifestyle goods and services) Pension contribution Personal Accident Insurance Eye care vouchers Referral Schemes MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal) Please note that this is a Temporary ongoing contract. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Lead Data Engineer The Lead Data Engineer will play a pivotal role in designing, building, and optimising data pipelines and architecture to support analytics and business intelligence in the financial services industry. This position, based in London, requires an individual with a strong technical background and a passion for data innovation. Client Details Lead Data Engineer This opportunity is with a well-established organisation in the financial services industry. The company operates as a medium-sized enterprise, offering a professional and forward-thinking environment that values expertise in analytics and data-driven decision-making. Description Lead Data Engineer Design, develop, and maintain scalable data pipelines and systems to process large datasets efficiently. Collaborate with analytics and business teams to understand data requirements and deliver tailored solutions. Ensure data quality, integrity, and security across all systems and processes. Optimise and troubleshoot existing data architectures to improve performance and reliability. Implement best practices for data engineering, including version control, testing, and documentation. Work closely with stakeholders to provide insights and support data-driven decision-making. Stay updated on emerging technologies and trends in data engineering and apply them to enhance operations. Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment. Profile Lead Data Engineer A successful Lead Data Engineer should have: Strong experience designing and building scalable data platforms in Azure. Deep expertise in Azure Data Factory, SQL, and Python for ETL/ELT pipelines Proven ability to lead, mentor, and develop data engineering teams Hands-on experience with data warehousing, modelling, and performance tuning Solid understanding of data governance, quality, and lineage frameworks Experience implementing monitoring, automation, and platform reliability practices Strong stakeholder management skills, translating business needs into technical solutions Exposure to financial services or regulated environments with data security awareness Job Offer Lead Data Engineer A competitive salary ranging from 90,000 to 110,000 per annum. Comprehensive health and pension benefits. Generous holiday allowance to support work-life balance. Hybrid working options for greater flexibility. A permanent role with opportunities for professional growth and development. If you are ready to advance your career as a Lead Data Engineer in London within the financial services industry, we encourage you to apply today!
May 28, 2026
Full time
Lead Data Engineer The Lead Data Engineer will play a pivotal role in designing, building, and optimising data pipelines and architecture to support analytics and business intelligence in the financial services industry. This position, based in London, requires an individual with a strong technical background and a passion for data innovation. Client Details Lead Data Engineer This opportunity is with a well-established organisation in the financial services industry. The company operates as a medium-sized enterprise, offering a professional and forward-thinking environment that values expertise in analytics and data-driven decision-making. Description Lead Data Engineer Design, develop, and maintain scalable data pipelines and systems to process large datasets efficiently. Collaborate with analytics and business teams to understand data requirements and deliver tailored solutions. Ensure data quality, integrity, and security across all systems and processes. Optimise and troubleshoot existing data architectures to improve performance and reliability. Implement best practices for data engineering, including version control, testing, and documentation. Work closely with stakeholders to provide insights and support data-driven decision-making. Stay updated on emerging technologies and trends in data engineering and apply them to enhance operations. Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment. Profile Lead Data Engineer A successful Lead Data Engineer should have: Strong experience designing and building scalable data platforms in Azure. Deep expertise in Azure Data Factory, SQL, and Python for ETL/ELT pipelines Proven ability to lead, mentor, and develop data engineering teams Hands-on experience with data warehousing, modelling, and performance tuning Solid understanding of data governance, quality, and lineage frameworks Experience implementing monitoring, automation, and platform reliability practices Strong stakeholder management skills, translating business needs into technical solutions Exposure to financial services or regulated environments with data security awareness Job Offer Lead Data Engineer A competitive salary ranging from 90,000 to 110,000 per annum. Comprehensive health and pension benefits. Generous holiday allowance to support work-life balance. Hybrid working options for greater flexibility. A permanent role with opportunities for professional growth and development. If you are ready to advance your career as a Lead Data Engineer in London within the financial services industry, we encourage you to apply today!
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Architect to help ensure security is properly built into our products, our engineering decisions, our product priorities and the way our products are deployed for customers. This is a senior individual contributor role sitting at the intersection of product security, application security and secure delivery. You as a Product Security Architect will work closely with the product, development, network & infrastructure and customer-facing teams to improve the security of what we build, how we build it, and how it is securely implemented in client environments. The role is focused primarily on influencing product and development decisions, backed by enough technical depth to review designs and code intelligently, assess risk pragmatically, and help drive secure development practices across the business. The role of Product Security Architect is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Architect - not exhaustive: Act as a senior security voice across the product and development teams, ensuring security is properly represented in roadmap, backlog and design decisions. Work with colleagues across product, development, and networks & infrastructure to embed security across the product lifecycle. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Provide security leadership and architectural guidance for the secure implementation and operation of SRT products in customer environments, including defining the principles, patterns and guidance that customer-facing and implementation teams should follow. Work with internal stakeholders to ensure engineering reality supports the security claims we make to customers, partners and auditors. Contribute to wider assurance and certification activity, including ISO 27001 or other relevant standards. Requirements - Product Security Architect - not exhaustive: Strong experience in product security, application security, secure software engineering, security architecture or a similar role in a software-led environment. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. Strong experience of threat modelling, secure design review, vulnerability assessment and remediation prioritisation. The judgement to assess exploitability and business impact pragmatically Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Ability to influence product, development and cross-functional stakeholders without direct authority. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
May 28, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Architect to help ensure security is properly built into our products, our engineering decisions, our product priorities and the way our products are deployed for customers. This is a senior individual contributor role sitting at the intersection of product security, application security and secure delivery. You as a Product Security Architect will work closely with the product, development, network & infrastructure and customer-facing teams to improve the security of what we build, how we build it, and how it is securely implemented in client environments. The role is focused primarily on influencing product and development decisions, backed by enough technical depth to review designs and code intelligently, assess risk pragmatically, and help drive secure development practices across the business. The role of Product Security Architect is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Architect - not exhaustive: Act as a senior security voice across the product and development teams, ensuring security is properly represented in roadmap, backlog and design decisions. Work with colleagues across product, development, and networks & infrastructure to embed security across the product lifecycle. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Provide security leadership and architectural guidance for the secure implementation and operation of SRT products in customer environments, including defining the principles, patterns and guidance that customer-facing and implementation teams should follow. Work with internal stakeholders to ensure engineering reality supports the security claims we make to customers, partners and auditors. Contribute to wider assurance and certification activity, including ISO 27001 or other relevant standards. Requirements - Product Security Architect - not exhaustive: Strong experience in product security, application security, secure software engineering, security architecture or a similar role in a software-led environment. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. Strong experience of threat modelling, secure design review, vulnerability assessment and remediation prioritisation. The judgement to assess exploitability and business impact pragmatically Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Ability to influence product, development and cross-functional stakeholders without direct authority. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
May 28, 2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weekshome. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weekshome. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 27, 2026
Seasonal
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Architect to help ensure security is properly built into our products, our engineering decisions, our product priorities and the way our products are deployed for customers. This is a senior individual contributor role sitting at the intersection of product security, application security and secure delivery. You as a Product Security Architect will work closely with the product, development, network & infrastructure and customer-facing teams to improve the security of what we build, how we build it, and how it is securely implemented in client environments. The role is focused primarily on influencing product and development decisions, backed by enough technical depth to review designs and code intelligently, assess risk pragmatically, and help drive secure development practices across the business. The role of Product Security Architect is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Architect - not exhaustive: Act as a senior security voice across the product and development teams, ensuring security is properly represented in roadmap, backlog and design decisions. Work with colleagues across product, development, and networks & infrastructure to embed security across the product lifecycle. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Provide security leadership and architectural guidance for the secure implementation and operation of SRT products in customer environments, including defining the principles, patterns and guidance that customer-facing and implementation teams should follow. Work with internal stakeholders to ensure engineering reality supports the security claims we make to customers, partners and auditors. Contribute to wider assurance and certification activity, including ISO 27001 or other relevant standards. Requirements - Product Security Architect - not exhaustive: Strong experience in product security, application security, secure software engineering, security architecture or a similar role in a software-led environment. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. Strong experience of threat modelling, secure design review, vulnerability assessment and remediation prioritisation. The judgement to assess exploitability and business impact pragmatically Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Ability to influence product, development and cross-functional stakeholders without direct authority. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Architect to help ensure security is properly built into our products, our engineering decisions, our product priorities and the way our products are deployed for customers. This is a senior individual contributor role sitting at the intersection of product security, application security and secure delivery. You as a Product Security Architect will work closely with the product, development, network & infrastructure and customer-facing teams to improve the security of what we build, how we build it, and how it is securely implemented in client environments. The role is focused primarily on influencing product and development decisions, backed by enough technical depth to review designs and code intelligently, assess risk pragmatically, and help drive secure development practices across the business. The role of Product Security Architect is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Architect - not exhaustive: Act as a senior security voice across the product and development teams, ensuring security is properly represented in roadmap, backlog and design decisions. Work with colleagues across product, development, and networks & infrastructure to embed security across the product lifecycle. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Provide security leadership and architectural guidance for the secure implementation and operation of SRT products in customer environments, including defining the principles, patterns and guidance that customer-facing and implementation teams should follow. Work with internal stakeholders to ensure engineering reality supports the security claims we make to customers, partners and auditors. Contribute to wider assurance and certification activity, including ISO 27001 or other relevant standards. Requirements - Product Security Architect - not exhaustive: Strong experience in product security, application security, secure software engineering, security architecture or a similar role in a software-led environment. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. Strong experience of threat modelling, secure design review, vulnerability assessment and remediation prioritisation. The judgement to assess exploitability and business impact pragmatically Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Ability to influence product, development and cross-functional stakeholders without direct authority. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Architect to help ensure security is properly built into our products, our engineering decisions, our product priorities and the way our products are deployed for customers. This is a senior individual contributor role sitting at the intersection of product security, application security and secure delivery. You as a Product Security Architect will work closely with the product, development, network & infrastructure and customer-facing teams to improve the security of what we build, how we build it, and how it is securely implemented in client environments. The role is focused primarily on influencing product and development decisions, backed by enough technical depth to review designs and code intelligently, assess risk pragmatically,and help drive secure development practices across the business. The role of Product Security Architect is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Architect - not exhaustive: Act as a senior security voice across the product and development teams, ensuring security is properly represented in roadmap, backlog and design decisions. Work with colleagues across product, development, and networks & infrastructure to embed security across the product lifecycle. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Provide security leadership and architectural guidance for the secure implementation and operation of SRT products in customer environments, including defining the principles, patterns and guidance that customer-facing and implementation teams should follow. Work with internal stakeholders to ensure engineering reality supports the security claims we make to customers, partners and auditors. Contribute to wider assurance and certification activity, including ISO 27001 or other relevant standards. Requirements - Product Security Architect - not exhaustive: Strong experience in product security, application security, secure software engineering, security architecture or a similar role in a software-led environment. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. Strong experience of threat modelling, secure design review, vulnerability assessment and remediation prioritisation. The judgement to assess exploitability and business impact pragmatically Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Ability to influence product, development and cross-functional stakeholders without direct authority. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Architect to help ensure security is properly built into our products, our engineering decisions, our product priorities and the way our products are deployed for customers. This is a senior individual contributor role sitting at the intersection of product security, application security and secure delivery. You as a Product Security Architect will work closely with the product, development, network & infrastructure and customer-facing teams to improve the security of what we build, how we build it, and how it is securely implemented in client environments. The role is focused primarily on influencing product and development decisions, backed by enough technical depth to review designs and code intelligently, assess risk pragmatically,and help drive secure development practices across the business. The role of Product Security Architect is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Architect - not exhaustive: Act as a senior security voice across the product and development teams, ensuring security is properly represented in roadmap, backlog and design decisions. Work with colleagues across product, development, and networks & infrastructure to embed security across the product lifecycle. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Provide security leadership and architectural guidance for the secure implementation and operation of SRT products in customer environments, including defining the principles, patterns and guidance that customer-facing and implementation teams should follow. Work with internal stakeholders to ensure engineering reality supports the security claims we make to customers, partners and auditors. Contribute to wider assurance and certification activity, including ISO 27001 or other relevant standards. Requirements - Product Security Architect - not exhaustive: Strong experience in product security, application security, secure software engineering, security architecture or a similar role in a software-led environment. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. Strong experience of threat modelling, secure design review, vulnerability assessment and remediation prioritisation. The judgement to assess exploitability and business impact pragmatically Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Ability to influence product, development and cross-functional stakeholders without direct authority. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectorsof the community.
May 27, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectorsof the community.
AI Engineer Salary: up to £65,000 Location: UK based - Midlands preferred, but remote considered Type: Permanent I'm working with a growing fintech/scale-up that is building AI into a customer-facing product used within the affordability and financial services space. They already have an AI virtual assistant within the platform, but until now a lot of the specialist AI work has sat with an external partner. They've reached the point where they want to start bringing that capability in-house and are looking for someone who can help them build on what is already there. This is not a role for someone who wants to train their own LLM from scratch. It is more about taking existing LLMs and AI services, understanding how to use them properly, and building useful product features around them. The business is fairly open-minded on level. You might be a graduate with a year or two of experience, a Python developer who has started moving into AI, a Machine Learning Engineer, or a Data Scientist with stronger engineering habits. They are not expecting someone to have ten years of LLM experience, because realistically very few people do. What they do need is someone bright, practical and genuinely interested in building AI that works in the real world. You'll be working on the AI side of a product that helps users complete income and expenditure journeys. In simple terms, the customer can either fill in the form themselves, or interact with the virtual assistant, which helps capture and complete the information for them. That means the AI work has to fit into a wider software product. It needs to connect with the front end, work safely, be tested properly, and be built with security in mind from the start. The role will involve: Building and improving AI/LLM features using Python Creating quick proof of concepts to test ideas Taking the right ideas further into production Working with existing LLMs, APIs and AI services Thinking about guardrails, safety, hallucination risk and validation Building software in a secure way, particularly given the regulated nature of the product Supporting automated testing rather than treating testing as an afterthought Working in a DevOps environment where builds, releases and deployments are automated Understanding how the AI module fits into the wider product and customer journey The key things they are looking for are: Strong Python skills A good general understanding of LLMs Some exposure to GenAI, chatbots, NLP, RAG, prompt engineering or similar An interest in AI guardrails and responsible use of AI Good software engineering principles Awareness of security in modern development A willingness to test properly and automate where possible Some understanding of cloud platforms - Azure would be ideal, but AWS or GCP is fine The ability to learn quickly and work out the right way to use new technologies It would also be useful if you had experience with JavaScript, deep learning, LangChain, LlamaIndex, Azure OpenAI, OpenAI APIs or similar tools, but none of these are absolute requirements. This is probably best suited to someone who wants more ownership than they may get in a larger business. You'll be close to senior technology leadership, close to the product, and involved in shaping how AI is used rather than just being handed small pieces of work. The most important thing is mindset. They want someone who can build, test, learn quickly, and stay focused on why the feature is being built in the first place.
May 27, 2026
Full time
AI Engineer Salary: up to £65,000 Location: UK based - Midlands preferred, but remote considered Type: Permanent I'm working with a growing fintech/scale-up that is building AI into a customer-facing product used within the affordability and financial services space. They already have an AI virtual assistant within the platform, but until now a lot of the specialist AI work has sat with an external partner. They've reached the point where they want to start bringing that capability in-house and are looking for someone who can help them build on what is already there. This is not a role for someone who wants to train their own LLM from scratch. It is more about taking existing LLMs and AI services, understanding how to use them properly, and building useful product features around them. The business is fairly open-minded on level. You might be a graduate with a year or two of experience, a Python developer who has started moving into AI, a Machine Learning Engineer, or a Data Scientist with stronger engineering habits. They are not expecting someone to have ten years of LLM experience, because realistically very few people do. What they do need is someone bright, practical and genuinely interested in building AI that works in the real world. You'll be working on the AI side of a product that helps users complete income and expenditure journeys. In simple terms, the customer can either fill in the form themselves, or interact with the virtual assistant, which helps capture and complete the information for them. That means the AI work has to fit into a wider software product. It needs to connect with the front end, work safely, be tested properly, and be built with security in mind from the start. The role will involve: Building and improving AI/LLM features using Python Creating quick proof of concepts to test ideas Taking the right ideas further into production Working with existing LLMs, APIs and AI services Thinking about guardrails, safety, hallucination risk and validation Building software in a secure way, particularly given the regulated nature of the product Supporting automated testing rather than treating testing as an afterthought Working in a DevOps environment where builds, releases and deployments are automated Understanding how the AI module fits into the wider product and customer journey The key things they are looking for are: Strong Python skills A good general understanding of LLMs Some exposure to GenAI, chatbots, NLP, RAG, prompt engineering or similar An interest in AI guardrails and responsible use of AI Good software engineering principles Awareness of security in modern development A willingness to test properly and automate where possible Some understanding of cloud platforms - Azure would be ideal, but AWS or GCP is fine The ability to learn quickly and work out the right way to use new technologies It would also be useful if you had experience with JavaScript, deep learning, LangChain, LlamaIndex, Azure OpenAI, OpenAI APIs or similar tools, but none of these are absolute requirements. This is probably best suited to someone who wants more ownership than they may get in a larger business. You'll be close to senior technology leadership, close to the product, and involved in shaping how AI is used rather than just being handed small pieces of work. The most important thing is mindset. They want someone who can build, test, learn quickly, and stay focused on why the feature is being built in the first place.
Role: Mechanical Engineer Location: Plymouth - 2 days per week on-site Salary: 45,000 - 70,000 depending on experience Mechanical Engineers needed in Plymouth to join our client, an established engineering consultancy working on cutting edge systems within the marine industry. The Mechanical Engineering team work collaboratively with the Customer within the Mechanical and Building Services teams to provide technical support non-nuclear and nuclear mechanical assets and facilities. Positions are available at Junior, Senior and Lead Engineer level as we expand our capability, with responsibilities & salary offered commensurate to your level of experience. What the role of the Mechanical Engineer entails: Some of the main duties of the Mechanical Engineer will include: Scope, design and propose modifications to existing assets or new facilities based on customer needs and system limitations. Engage in the full lifecycle development of mechanical projects, from conceptual design through to implementation and maintenance. Engage directly with the customer to understand requirements and provide mechanical engineering support and attend Authorisation Group meetings. Periodic reviews of maintenance regimes and activities. Specifying replacement equipment/components and supporting the production of configuration documentation for permanent modifications. Maintaining configuration of technical drawings and documentation. Assessing and approving technical documentation prior to customer submission, ensuring technical, regulatory and safety considerations have been addressed. Liaise with multi-disciplinary teams and stakeholders to align mechanical support with broader infrastructure projects. Support the planning and execution of installation, commissioning and testing phases as needed. Provide technical input to project documentation, risk assessments and progress reporting. What experience you need to be the successful Mechanical Engineer: Foundation degree in Mechanical Engineering Relevant mechanical engineering experience in a highly regulated industry (e.g., nuclear, maritime, infrastructure, oil and gas etc. ). Knowledge and awareness of mechanical systems e.g. hydraulics, pumps, valves & pipework, LP & HP air systems, cooling & chiller systems Proficiency in understanding/production of mechanical engineering drawings Proficiency in understanding/production of hand calculations/Mechanical maintenance Experience in the design process and producing evidence of the design and substantiation of systems and components. Benefits: Up to 8% match pension, 25 days holiday, company health plan and more! Please note: Due to security restrictions we can only consider Sole UK Nationals for this position. This really is a fantastic opportunity for a Mechanical Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 27, 2026
Full time
Role: Mechanical Engineer Location: Plymouth - 2 days per week on-site Salary: 45,000 - 70,000 depending on experience Mechanical Engineers needed in Plymouth to join our client, an established engineering consultancy working on cutting edge systems within the marine industry. The Mechanical Engineering team work collaboratively with the Customer within the Mechanical and Building Services teams to provide technical support non-nuclear and nuclear mechanical assets and facilities. Positions are available at Junior, Senior and Lead Engineer level as we expand our capability, with responsibilities & salary offered commensurate to your level of experience. What the role of the Mechanical Engineer entails: Some of the main duties of the Mechanical Engineer will include: Scope, design and propose modifications to existing assets or new facilities based on customer needs and system limitations. Engage in the full lifecycle development of mechanical projects, from conceptual design through to implementation and maintenance. Engage directly with the customer to understand requirements and provide mechanical engineering support and attend Authorisation Group meetings. Periodic reviews of maintenance regimes and activities. Specifying replacement equipment/components and supporting the production of configuration documentation for permanent modifications. Maintaining configuration of technical drawings and documentation. Assessing and approving technical documentation prior to customer submission, ensuring technical, regulatory and safety considerations have been addressed. Liaise with multi-disciplinary teams and stakeholders to align mechanical support with broader infrastructure projects. Support the planning and execution of installation, commissioning and testing phases as needed. Provide technical input to project documentation, risk assessments and progress reporting. What experience you need to be the successful Mechanical Engineer: Foundation degree in Mechanical Engineering Relevant mechanical engineering experience in a highly regulated industry (e.g., nuclear, maritime, infrastructure, oil and gas etc. ). Knowledge and awareness of mechanical systems e.g. hydraulics, pumps, valves & pipework, LP & HP air systems, cooling & chiller systems Proficiency in understanding/production of mechanical engineering drawings Proficiency in understanding/production of hand calculations/Mechanical maintenance Experience in the design process and producing evidence of the design and substantiation of systems and components. Benefits: Up to 8% match pension, 25 days holiday, company health plan and more! Please note: Due to security restrictions we can only consider Sole UK Nationals for this position. This really is a fantastic opportunity for a Mechanical Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 27, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 27, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Health & Safety Manager (North) The role: We are looking to appoint a Health & Safety Manager, to primarily cover Scotland. Although they may also cover England on occasions. Therefore the successful candidate will need to be based in Scotland. This newly created role will work collaboratively with the Health, Safety & Deputy Security Manager to implement the strategic and operational delivery of occupational Health and Safety across the organisation, predominately those depots in Scotland. The role focuses on driving continuous improvement of the Agency s Health & Safety performance, developing, and maintaining effective safety systems, and promoting a positive safety culture. The post-holder will provide expert guidance and leadership in occupational health and safety matters, ensuring legal compliance, supporting behavioural safety initiatives, and promoting workforce well-being in line with OPA s organisational values. As the OPA operates within the Major Accident Hazard industry, delivering and overseeing safety-critical activities, operating in a COMAH regulated environment, the Health & Safety Manager (North) will work closely with Depot Managers, Operations, Engineering, Projects, and the Executive team. The ability to liaise with people of differing levels, both externally and internally, ranging from the Competent Authority (HSE/EA/SEPA) to OPA Management and site operatives, is essential. The post-holder will act as a source of competent health and safety advice, in the implementation of the Agency s Safety Management System (SMS). As regular travel with some overnight stays will be a feature of this role, candidates will need to have a full (preferably clean) driving licence. Responsibilities: Act as a competent person for Occupational health and safety within the organisation. Work collaboratively with the Health, Safety and Deputy Security Manager to promote the delivery of key Occupational Health and Safety targets and success factors for OPA core business functions, and propose new, more cost-effective ways of meeting HSSE and Quality requirements. Provide site leads with technical and occupational Health and Safety advice, guidance, and support. Assist site leads in developing systems, processes, etc, to ensure activities undertaken are fully compliant with company policies, procedures, and legal requirements, particularly safety and ensuring safe systems of work. Support the implementation of new projects to enable the safety and effectiveness of design and operations through legislative compliance; identification and management of risk factors and the principles of ALARP for COMAH sites. Monitor and ensure compliance with COMAH and other UK H&S legislation, (e.g. Asbestos, CDM, legionella and COSHH), as well as internal standards (e.g. Control of Works). The candidate: Candidates will preferably be an Engineering graduate holding a NEBOSH Diploma qualification, and hold or be progressing towards Chartered Membership (CMIOSH) with IOSH (the Institution of Occupational Safety & Health), or equivalent. With a strong track record of developing and implementing Safety Management Systems, as well as delivering safety improvement programmes. Ideally, you ll have a minimum of 2/3 years experience in a Health & Safety management role within a COMAH regulated environment, with experience in most aspects of occupational Health & Safety, with supplementary knowledge around process safety awareness. Understanding of the regulatory aspects of MAHs as these relate to tank storage operations and COMAH regulatory requirements. Required Knowledge/Skills: Understanding of the regulatory aspects of MAHs as these relate to tank storage operations and COMAH regulatory requirements. Ability to maintain an effective site presence and communicate with individuals at all levels in the organisation. In-depth knowledge of UK H&S legislation, including COMAH, legionella, asbestos, and COSHH. Strong working knowledge in the application of auditing principles. Strong knowledge around the requirements of CDM (Construction Design Management) 2015 Regulations. Experience in well-being initiatives, particularly mental health in the workplace. Understanding of various systems for safety data management. Experience using tools and methods for risk assessment, audits, and data analysis. Skill in technical report analysis and writing. Excellent skills in Microsoft Office, particularly Excel. Candidates will need to be based in Scotland.
May 27, 2026
Full time
Health & Safety Manager (North) The role: We are looking to appoint a Health & Safety Manager, to primarily cover Scotland. Although they may also cover England on occasions. Therefore the successful candidate will need to be based in Scotland. This newly created role will work collaboratively with the Health, Safety & Deputy Security Manager to implement the strategic and operational delivery of occupational Health and Safety across the organisation, predominately those depots in Scotland. The role focuses on driving continuous improvement of the Agency s Health & Safety performance, developing, and maintaining effective safety systems, and promoting a positive safety culture. The post-holder will provide expert guidance and leadership in occupational health and safety matters, ensuring legal compliance, supporting behavioural safety initiatives, and promoting workforce well-being in line with OPA s organisational values. As the OPA operates within the Major Accident Hazard industry, delivering and overseeing safety-critical activities, operating in a COMAH regulated environment, the Health & Safety Manager (North) will work closely with Depot Managers, Operations, Engineering, Projects, and the Executive team. The ability to liaise with people of differing levels, both externally and internally, ranging from the Competent Authority (HSE/EA/SEPA) to OPA Management and site operatives, is essential. The post-holder will act as a source of competent health and safety advice, in the implementation of the Agency s Safety Management System (SMS). As regular travel with some overnight stays will be a feature of this role, candidates will need to have a full (preferably clean) driving licence. Responsibilities: Act as a competent person for Occupational health and safety within the organisation. Work collaboratively with the Health, Safety and Deputy Security Manager to promote the delivery of key Occupational Health and Safety targets and success factors for OPA core business functions, and propose new, more cost-effective ways of meeting HSSE and Quality requirements. Provide site leads with technical and occupational Health and Safety advice, guidance, and support. Assist site leads in developing systems, processes, etc, to ensure activities undertaken are fully compliant with company policies, procedures, and legal requirements, particularly safety and ensuring safe systems of work. Support the implementation of new projects to enable the safety and effectiveness of design and operations through legislative compliance; identification and management of risk factors and the principles of ALARP for COMAH sites. Monitor and ensure compliance with COMAH and other UK H&S legislation, (e.g. Asbestos, CDM, legionella and COSHH), as well as internal standards (e.g. Control of Works). The candidate: Candidates will preferably be an Engineering graduate holding a NEBOSH Diploma qualification, and hold or be progressing towards Chartered Membership (CMIOSH) with IOSH (the Institution of Occupational Safety & Health), or equivalent. With a strong track record of developing and implementing Safety Management Systems, as well as delivering safety improvement programmes. Ideally, you ll have a minimum of 2/3 years experience in a Health & Safety management role within a COMAH regulated environment, with experience in most aspects of occupational Health & Safety, with supplementary knowledge around process safety awareness. Understanding of the regulatory aspects of MAHs as these relate to tank storage operations and COMAH regulatory requirements. Required Knowledge/Skills: Understanding of the regulatory aspects of MAHs as these relate to tank storage operations and COMAH regulatory requirements. Ability to maintain an effective site presence and communicate with individuals at all levels in the organisation. In-depth knowledge of UK H&S legislation, including COMAH, legionella, asbestos, and COSHH. Strong working knowledge in the application of auditing principles. Strong knowledge around the requirements of CDM (Construction Design Management) 2015 Regulations. Experience in well-being initiatives, particularly mental health in the workplace. Understanding of various systems for safety data management. Experience using tools and methods for risk assessment, audits, and data analysis. Skill in technical report analysis and writing. Excellent skills in Microsoft Office, particularly Excel. Candidates will need to be based in Scotland.
Red Snapper Recruitment Limited
Nottingham, Nottinghamshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 27, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
We are looking for an outgoing, proactive finance administrator to join a small friendly team. The individual must have a keen eye for detail and likes to make a difference, whilst supporting an ever-growing Facilities Management (FM) team. Salary: £35,000 - £37,000 depending on experience Dynamic (hybrid) working: Typically 2-3 days per week on-site due to workload classification. Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: To support the delivery of Facilities Management Financial Services including invoice processing of payment, raising purchase requisitions, reporting and monitoring of spends vs Purchase Order values, recharging of internal services and general day to day financial administration. Facilities Management Finance team are responsible for Capital and Operational Budgeting and Expenditure. Working within a small team supporting Facility Managers and Company Finance to ensure the business delivers FM projects on Budget. This encompasses the processing of all FM financial aspects from processing Capital Applications, raising of Purchase Requisitions through to invoice receipting. The role involves working with numerous stakeholders across the business providing a good day to day working dynamic. What we're looking for from you: Basic Finance awareness of invoice processing, accounting principles and PL/GL Understanding and competency in the CAFM systems Relevant Health & Safety Awareness Customer Service Training Understanding of Facilities Management activities Good IT Skills, with a good understanding and competency in relevant software packages (Outlook, Word, Excel, PowerPoint) Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 27, 2026
Full time
We are looking for an outgoing, proactive finance administrator to join a small friendly team. The individual must have a keen eye for detail and likes to make a difference, whilst supporting an ever-growing Facilities Management (FM) team. Salary: £35,000 - £37,000 depending on experience Dynamic (hybrid) working: Typically 2-3 days per week on-site due to workload classification. Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: To support the delivery of Facilities Management Financial Services including invoice processing of payment, raising purchase requisitions, reporting and monitoring of spends vs Purchase Order values, recharging of internal services and general day to day financial administration. Facilities Management Finance team are responsible for Capital and Operational Budgeting and Expenditure. Working within a small team supporting Facility Managers and Company Finance to ensure the business delivers FM projects on Budget. This encompasses the processing of all FM financial aspects from processing Capital Applications, raising of Purchase Requisitions through to invoice receipting. The role involves working with numerous stakeholders across the business providing a good day to day working dynamic. What we're looking for from you: Basic Finance awareness of invoice processing, accounting principles and PL/GL Understanding and competency in the CAFM systems Relevant Health & Safety Awareness Customer Service Training Understanding of Facilities Management activities Good IT Skills, with a good understanding and competency in relevant software packages (Outlook, Word, Excel, PowerPoint) Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
