9 jobs found

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Data Strategy Consultant, Marketing Solutions to join our growing team. This role reports directly to the Head of Data Strategy. The first 90 days will be intense training to learn the role's process, granular detail of tools & tasks, and how to perform independently across client accounts of varying complexity. The role will manage custom database curation & data stack creation (with the collaboration of the wider team) of 80+ clients globally, with databases involving 100 to 2,500 data feeds. It will also drive efficiencies in technical data processing and define the approach to solving complex challenges, as well as deliver training and maintain best practices to internal teams and external stakeholders. Day to Day You'll Be: Act as a technical data liaison between clients and our services team. Gather business and technical requirements to create data specifications Lead conversations with client data owners and media agency partners to identify data and source systems. Acquire and assess client data from multiple sources Guide clients and internal development teams with technical requirements and maintain documentation. Prepare data validation reports for clients and internal teams Collaborate with other functional groups including data science, consulting, and product management Identify ongoing risks and pain points throughout project and contribute to improving data acquisition practices, automated data pipelines, data validation methods, and related data tasks Essential Skills & Experience: Bachelor's Degree in Business, Marketing, Economics, Statistics, Computer Science, or related analytical/technical field. Track record years of experience in marketing, data, STEM, or related quantitative disciplines. Ability to navigate across functional organizations and adapt to new/different situations. Resilient work ethic with flexibility and nimbleness in terms of work planning. Strong verbal and written communication skills. Strong diagnostic skills to identify issues within data sets and propose solutions. Proficiency in data analysis tools such as advanced MS Excel, SQL, Python, SAS, and R. Understanding of ETL, data management, and data quality best practices. Familiarity with cloud technologies and APIs. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Consultant, Data Integration

Drive financial excellence and join a mission with purpose at senior level. Head of Finance Lead with Purpose. Empower Communities. Drive Impact. Join a mission-driven charity as Head of Finance and guide a high-performing team at the heart of life-changing international support work. For over 50 years, The Gurkha Welfare Trust has delivered essential welfare, medical, and community support to people who need it most, including extensive programmes across Nepal. With a strong heritage of compassion, resilience and service, they provide financial aid, medical care, safe housing, disaster relief, and community development initiatives that transform lives. Their work is rooted in dignity, respect, and long-term impact, ensuring vulnerable communities are supported with practical help, sustainable solutions, and unwavering commitment. Why Join? This is a rare opportunity to use your financial expertise to create real, measurable impact. You'll join a compassionate, mission-led team dedicated to improving lives, strengthening communities, and delivering crucial welfare support. If you want a role where you can be genuinely proud of the organisation you represent, and the difference you make every day, this is the place for you. The Role As Head of Finance, you will play a pivotal role in safeguarding the organisation's financial wellbeing and enabling frontline teams to deliver critical services across the UK and Nepal. Reporting directly to the CEO and working closely with Trustees, you will lead the entire finance function and serve as a key member of the Senior Leadership Team. You will guide strategic decision-making, maintain financial integrity, champion financial governance, and support the organisation's next phase of modernisation, including the introduction of a new finance system. Key Responsibilities Financial Leadership & Strategy Lead financial strategy, budgeting, forecasting and long-term planningProvide clear financial insight to Trustees, senior leaders and operational teamsSupport organisational strategy with sound financial direction Financial Management & Control Oversee day-to-day finance operations, including payroll, banking and cashflowPrepare quarterly management accounts and monthly group consolidationsManage UK and international multi-currency cash flowsAct as the key interface with investment managersLead statutory reporting, external audit, and compliance with SORP requirements Governance & Compliance Maintain robust internal controls and oversee internal auditsLead on fraud prevention and financial policiesEnsure ongoing compliance with Charity Commission and HMRC regulations Stakeholder Engagement Liaise confidently with banks, auditors, advisers, investment managers and government bodiesSupport colleagues with grants, project proposals, budgeting and financial oversightProvide financial advice across all departments and international teams Leadership Lead and develop a UK finance team and support finance colleagues overseasProvide mentoring and professional developmentServe as Secretary to both the Audit and Investment Committees About You You are a dynamic, influential and strategic finance leader who thrives in purpose-driven environments. You will bring:A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)Charity/third sector experience or the ability to quickly adapt to SORPStrong financial reporting, controls and systems confidenceExperience leading and developing high-performing teamsAbility to work both strategically and hands-onExcellent communication skills and the ability to engage with diverse stakeholdersExperience implementing a new finance system What's on Offer Hybrid role based in Salisbury, WiltshireFull-time, 37.5 hours per weekCompetitive salary 25 days annual leave + bank holidaysGenerous pension scheme (up to 10% employer contribution)Private medical insuranceFree on-site parkingOpportunities to visit overseas programmes and see the impact first-handA supportive, passionate and values-driven culture Interested? Let's Talk. Click 'apply now' to send your CV or contact me directly for a confidential discussion about your career.Emily Oakes - Hays Senior Business Director

Payment Systems Regulator, Head of Department - Policy The Payment Systems Regulator is an independent economic regulator led by a Managing Director, who is also Executive Director, Payments and Digital Finance for the FCA. The PSR is currently a subsidiary of the FCA, however it is to be consolidated into the FCA, simplifying payments regulation. The work of the PSR has a significant impact on millions of consumers and businesses as well as UK and international markets. It ensures firms have the interests of their clients and the integrity of the market at the heart of how they run their business; setting the standards the PSR expects firms to meet and exploring and analysing identified risks within firms in the payment systems sector. The opportunity An exciting opportunity has arisen to lead the PSR's Policy team as Head of Department. This role sits at the heart of the PSR's work, leading high impact policy development across priority areas including card fees, variable recurring payments and Authorised Push Payment fraud. You will lead a team through a period of significant change and innovation across the PSR/FCA and the wider payments landscape, shaping pragmatic, evidence based policy that reflects the PSR's strategic objectives and statutory duties. Working closely with internal and external stakeholders, you will use the regulator's powers confidently and creatively to promote competition and innovation, protect consumers, and reinforce the PSR and FCA's reputation as a leading regulator. The successful candidate will: Shape decisions at the highest level that influence both the PSR and the future of the UK's payments systems, as Head of Policy and a member of the PSR Executive Team, contributing directly to organisational leadership, strategy and impact. Lead the development and delivery of regulatory policy across the PSR's remit, providing authoritative advice to the FCA Executive and Board, sponsoring major initiatives that address harm, strengthen payment systems and drive greater competition, innovation and choice. Represent the PSR with senior leaders across major banks and payment firms, the FCA, Bank of England, HM Treasury, the CMA and Parliament, building credibility through confident and effective engagement. The successful candidate will bring: Senior level policy leadership, ideally combinedwith an understanding of the payments sector. A strong track record of leading large, multidisciplinary teams under pressure, driving delivery, operational improvement and sustainable change alongside business as usual. Excellent influencing and stakeholder management skills, enabling delivery through others across the PSR and FCA and with external partners. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 21 st June at 23.55. For more information and to apply, please visit

Adapro Talent Partners are delighted to be exclusively partnering with a large Milton Keynes based, multi-site retail organisation who are looking to recruit a Head of Risk, on a permanent basis. The Head of Risk is responsible for leading the organisations enterprise risk, business assurance, insurance and data protection frameworks. This role ensures robust governance, effective internal controls, and compliance with regulatory requirements, while safeguarding the organisation's assets, reputation and data. The Head of Risk will act as the primary liaison with Group Internal Audit, ensuring a strong control environment and protecting the organisation's assets, data and reputation. In capacity as formal Data Protection Officer, the role ensures effective oversight of data protection, privacy and information governance and operates with appropriate independence with an indirect reporting line to the Group DPO on data protection matters. Key Responsibilities: Risk Management & Governance - Oversee the enterprise-wide risk management framework - Maintain and continuously improve the Risk and Control Matrix (RACM) across all business areas - Facilitate risk identification, assessment, and mitigation processes with senior stakeholders - Provide regular risk reporting to the Senior Leadership Team - Embed a strong risk-aware culture throughout the organisation Audit & Business Assurance - Act as the primary contact for Group Internal Audit, coordinating audit planning, execution, and follow-up. - Manage internal audit responses, ensuring timely and effective remediation of findings. - Conduct periodic reviews of high-risk areas and key controls. Financial Controls & Compliance - Ensure robust financial control processes are in place, documented, and operating effectively. - Support the finance function in maintaining compliance with relevant accounting standards and internal policies. - Lead periodic reviews to drive continuous improvement in control effectiveness. - Oversee controls related to fraud prevention and detection. - Management of cash collection and processing contract Data Protection & Privacy - Act as the appointed Data Protection Officer under UK GDPR - Direct the organisation's data protection strategy and compliance framework - Advise stakeholders on data protection obligations, risks and mitigations - Ensure effective management of data subject rights requests (DSARs), data breaches and DPIAs - Maintain key documentation (ROPA, policies, retention schedules) - Act as primary contact for the ICO - Promote a strong data protection culture Insurance & Risk Transfer - Oversee the organisation's insurance programme, ensuring appropriate coverage and value for money. - Manage relationships with brokers and insurers. - Lead claims management and ensure lessons learned are embedded into risk management processes. Policy, Controls & Continuous Improvement - Develop, maintain, and enforce risk, audit, and compliance policies. - Drive continuous improvement in governance, risk, and control processes. - Leverage data and analytics to enhance risk insights and monitoring. Qualifications, knowledge, and experience - Significant experience in risk, audit or internal controls - Experience with DPO or privacy frameworks - Sound knowledge of UK GDPR and risk frameworks - Professional qualification (ACA/ACCA/CIA/CISA or equivalent) - Data protection qualification desirable - Strong stakeholder management skills - Ability to work in a fast-paced environment - Excellent planning, organisational and time management - Excellent verbal, written communication and presentation skills - Line management experience Our Client is offering a basic salary of 90,000 - 95,000 + Car + Bonus + Benefits

Taylor Rose is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver and to embrace and develop our employees through their legal career. Running own case load of commercial litigation and Insolvency files and managing a department of commercial litigation fee earners and paralegals. Winning, developing, and managing key client relationships as well as mentoring and aiding the progression of junior members of the department. We are seeking an ambitious and eutrepenurial leader with a passion for service, culture, talent and technology. This role involves but is not limited to: Developing, implementing and reviewing a department strategy to support and deliver our company strategy. Formulating, agreeing and delivering annual department budgets. Networking internally to build contacts and generate cross referrals Managing recovery of cash and aged debtors. Investigating and pursuing claims arising from business and personal failures, such as misfeasance, transactions at an undervalue, preferential payments, and wrongful or fraudulent trading. Developing, maintaining and reviewing monthly department KPIs and performance reporting. Passing department audits. Servicing clients in accordance with company policies and procedures. Delivering market-leading levels of customer service and communication. Ensuring technical competence through adequate training, support and succession planning. Requirements: Qualified solicitor with PQE Ability to lead and develop a Team Previous contentious insolvency experience with ability to run own caseload Good analytical skills Ability to handle complex and multiple case loads Experience of managing a department Accuracy and attention to detail Strong leadership and relationship building skills Ability to influence and drive mind-set change at all levels Proven track record of external networking, demonstrating the ability to increase workflow for a team Company Core Values: Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be Integrate : Bring together people and systems into a cohesive force Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details

Head of Revenues & Benefits Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 103.57 per hour Job Ref: OR12696 Job Responsibilities Provide assurance that Wirral Council is delivering high-performing, well-managed, strategic Revenues and Benefits services. Direct, lead, and manage the provision of high-quality, cost-effective services to meet the Council s policy objectives in relation to Revenues and Benefits. Lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services. Establish, maintain, and foster effective working relationships with Elected Members and stakeholders, ensuring alignment and understanding of processes, work, and priorities. Ensure teams are trained to provide high-quality customer service and advice, with clear communication free from jargon. Support the implementation of a new Enterprise Resources Planning (ERP) system, ensuring it is fit for purpose and maximizes AI automation. Implement a Digital first approach, enabling digital solutions for all customers and minimizing human interaction. Manage large-scale service budgets, providing timely, accurate financial information and proactively addressing budget pressures. Engage in enhancing the business of the Council by challenging norms and implementing innovative solutions for improvement. Compile and implement the service business plan, ensuring alignment with strategic and financial planning. Maximize the value of Government subsidy and grants, ensuring all available funding is applied for and systems are in place to avoid financial risk. Contribute to the Operational Performance Board with relevant data and intelligence regarding the service. Work with stakeholders to ensure a customer-centric approach to feedback and enquiries, including fraud prevention and detection. Foster a high-performing culture within the service, focusing on continuous improvement and value for money. Provide support and advice to Councillors on matters relating to the Service. Undertake other reasonable duties commensurate with the job role. Person Specifications Educated to degree level or equivalent experience relevant to the job description. Evidence of continuously developing self and others, creating an environment of continuous learning and improvement. Excellent relationship management skills with the ability to navigate diverse stakeholder views. High level of written and oral communication skills, with the ability to influence and negotiate effectively. Creative with an innovative approach, challenging the status quo and addressing new challenges. Experience of driving or leading key projects and delivering successful outcomes. Strong collaborator with the ability to empower individuals and teams to deliver outcomes. Experience of leading strategic initiatives or contributing to strategy/policy development and implementation. Ability to monitor, analyze, and predict changes in the environment to advise on risks and opportunities. Ability to adapt quickly to changing circumstances and operate in an environment of uncertainty. Experience of operating autonomously, prioritizing competing work demands, and meeting deadlines. Role model with demonstrable leadership skills and integrity. Ability to make effective evidence-based decisions under constraints or uncertainty. Experience of using insight/intelligence to improve organizational performance. Politically astute. Desirable Skills, Behaviours, Knowledge and Experience Experience of leading a Revenues and Benefits function. Project management experience. Systems implementation experience. Experience of managing budgets. Our Values Customer focused Professional Ambitious Accountable DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Head of Revenues & Benefits Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 103.57 per hour Job Ref: OR12696 Job Responsibilities Provide assurance that Wirral Council is delivering high-performing, well-managed, strategic Revenues and Benefits services. Direct, lead, and manage the provision of high-quality, cost-effective services to meet the Council s policy objectives in relation to Revenues and Benefits. Lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services. Establish, maintain, and foster effective working relationships with Elected Members and stakeholders, ensuring alignment and understanding of processes, work, and priorities. Ensure teams are trained to provide high-quality customer service and advice, with clear communication free from jargon. Support the implementation of a new Enterprise Resources Planning (ERP) system, ensuring it is fit for purpose and maximizes AI automation. Implement a Digital first approach, enabling digital solutions for all customers and minimizing human interaction. Manage large-scale service budgets, providing timely, accurate financial information and proactively addressing budget pressures. Engage in enhancing the business of the Council by challenging norms and implementing innovative solutions for improvement. Compile and implement the service business plan, ensuring alignment with strategic and financial planning. Maximize the value of Government subsidy and grants, ensuring all available funding is applied for and systems are in place to avoid financial risk. Contribute to the Operational Performance Board with relevant data and intelligence regarding the service. Work with stakeholders to ensure a customer-centric approach to feedback and enquiries, including fraud prevention and detection. Foster a high-performing culture within the service, focusing on continuous improvement and value for money. Provide support and advice to Councillors on matters relating to the Service. Undertake other reasonable duties commensurate with the job role. Person Specifications Educated to degree level or equivalent experience relevant to the job description. Evidence of continuously developing self and others, creating an environment of continuous learning and improvement. Excellent relationship management skills with the ability to navigate diverse stakeholder views. High level of written and oral communication skills, with the ability to influence and negotiate effectively. Creative with an innovative approach, challenging the status quo and addressing new challenges. Experience of driving or leading key projects and delivering successful outcomes. Strong collaborator with the ability to empower individuals and teams to deliver outcomes. Experience of leading strategic initiatives or contributing to strategy/policy development and implementation. Ability to monitor, analyze, and predict changes in the environment to advise on risks and opportunities. Ability to adapt quickly to changing circumstances and operate in an environment of uncertainty. Experience of operating autonomously, prioritizing competing work demands, and meeting deadlines. Role model with demonstrable leadership skills and integrity. Ability to make effective evidence-based decisions under constraints or uncertainty. Experience of using insight/intelligence to improve organizational performance. Politically astute. Desirable Skills, Behaviours, Knowledge and Experience Experience of leading a Revenues and Benefits function. Project management experience. Systems implementation experience. Experience of managing budgets. Our Values Customer focused Professional Ambitious Accountable DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

A fantastic opportunity has arisen within G4S for a Protective Security Incident Management Officer , who will work at a prestigious financial institution in London where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. This role does NOT require an SIA licence. MUST apply with a up to date CV to be considered. Position: Protective Security Incident Management Officer Location: Canary Wharf, London Pay Rate: £17.10 per hour Contracted Hours: 40 hours per week Shifts: Monday through to Friday covering 7am to 8pm, pattern will vary on rotation Your Time at Work You will report to the Security Control Room Team Leader and are expected to contribute to strategic direction, operational support and improve our values and outcome focused way of working. Your duties will include: - Provide a high-quality service to support branches/offices and achieve customer satisfaction which is an essential element of the role - Monitor the Intruder/Personal Attack and Premises alarm systems installed throughout the network and manage the response to alarms to ensure police are not called to false activations - Provide the correct response to various types of incidents involving criminal activity against staff, premises, and value assets - Provide security guidance to staff as and when required and help manage security incidents - Respond to CCTV requests from numerous stakeholders including police forces, fraud departments and local branches - Provide support to the Global Protective Security strategy as well as day-to-day business and new initiatives across HSBC sites in the region - Operate, monitor, and maintain the physical and electronic protection systems installed within the branch/office network to ensure a quality service is provided - Provide telephone support and technical expertise to the branch/office network and efficiently manage the alarm systems Our Perfect Worker - Prior experience in a security related role and/or financial institution is essential - Prior experience in a security control room environment is desirable - Good knowledge and understanding of security control procedures and systems is essential - Knowledge of head office and retail branch working practices is desirable - Be proficient in the use of software applications such as Microsoft Office. - Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels - Logical approach to problem solving in a proactive manner - Be polite, helpful and diligent, with a 'can do' ethos. Should be able to provide the highest standard in customer service and work in a technical, fast moving and challenging environment under pressure. To make critical decisions in a changing environment is essential - Be able to work without supervision and as a member of a team It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G607) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.