Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment
Jun 13, 2026
Seasonal
Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment
D365 Support Analyst Permanent 32,000 Salary on Appointment Tewkesbury Full Time On Site (5 Days per Week) A well-established organisation based in Tewkesbury is seeking an Information Systems Officer to support and enhance its Microsoft Dynamics 365 environment and wider business systems landscape. This is an excellent opportunity for someone with experience supporting business systems who enjoys working closely with users, improving processes, and helping organisations gain greater value from technology and data. The Role Working as part of a collaborative IT and business systems function, you will provide first-line and second-line support for Microsoft Dynamics 365 users across the organisation. You will act as a key systems champion, helping drive user adoption, process improvement, and best practice usage. You will also support configuration, testing, reporting, workflow improvements, and ongoing system enhancements, while liaising with both internal stakeholders and external suppliers. Key Responsibilities Provide first-line and second-line support for Microsoft Dynamics 365 users Support system configuration, including forms, views, dashboards, reports, workflows, and security roles Work with departments to gather requirements and help shape future systems improvements Analyse existing workflows and identify opportunities for automation and process optimisation Deliver user training and create supporting documentation and guides Liaise with third-party suppliers and wider IT teams regarding escalated issues and enhancements Monitor system performance and contribute to continuous improvement initiatives Promote effective and standardised use of Microsoft Dynamics 365 across the organisation About You The successful candidate is likely to have: Experience supporting Microsoft Dynamics 365 or similar business systems Strong communication and stakeholder engagement skills An analytical and solutions-focused mindset Experience working with reports, dashboards, workflows, or system configuration An interest in process improvement and business systems optimisation Good organisational skills and the ability to manage competing priorities A proactive approach with a willingness to learn and develop Experience with Microsoft Power Platform or Power Apps would be beneficial but is not essential. Additional Information Permanent position Salary on appointment around 32,000 Based in Tewkesbury Fully site-based role (5 days per week) Supportive environment with opportunities for training and development To apply or find out more, please send you CV to (url removed)
Jun 13, 2026
Full time
D365 Support Analyst Permanent 32,000 Salary on Appointment Tewkesbury Full Time On Site (5 Days per Week) A well-established organisation based in Tewkesbury is seeking an Information Systems Officer to support and enhance its Microsoft Dynamics 365 environment and wider business systems landscape. This is an excellent opportunity for someone with experience supporting business systems who enjoys working closely with users, improving processes, and helping organisations gain greater value from technology and data. The Role Working as part of a collaborative IT and business systems function, you will provide first-line and second-line support for Microsoft Dynamics 365 users across the organisation. You will act as a key systems champion, helping drive user adoption, process improvement, and best practice usage. You will also support configuration, testing, reporting, workflow improvements, and ongoing system enhancements, while liaising with both internal stakeholders and external suppliers. Key Responsibilities Provide first-line and second-line support for Microsoft Dynamics 365 users Support system configuration, including forms, views, dashboards, reports, workflows, and security roles Work with departments to gather requirements and help shape future systems improvements Analyse existing workflows and identify opportunities for automation and process optimisation Deliver user training and create supporting documentation and guides Liaise with third-party suppliers and wider IT teams regarding escalated issues and enhancements Monitor system performance and contribute to continuous improvement initiatives Promote effective and standardised use of Microsoft Dynamics 365 across the organisation About You The successful candidate is likely to have: Experience supporting Microsoft Dynamics 365 or similar business systems Strong communication and stakeholder engagement skills An analytical and solutions-focused mindset Experience working with reports, dashboards, workflows, or system configuration An interest in process improvement and business systems optimisation Good organisational skills and the ability to manage competing priorities A proactive approach with a willingness to learn and develop Experience with Microsoft Power Platform or Power Apps would be beneficial but is not essential. Additional Information Permanent position Salary on appointment around 32,000 Based in Tewkesbury Fully site-based role (5 days per week) Supportive environment with opportunities for training and development To apply or find out more, please send you CV to (url removed)
The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details
Jun 13, 2026
Full time
The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details
Job Title: SC Cleared Desktop Support Analyst Location: Remote/Bristol Duration: 3 months with possible extension Rate: Up to 250 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Are you passionate about delivering exceptional IT support and eager to work in a dynamic environment? Our client, a reputable organisation, is hiring for a Desktop Support Analyst to join their team in Bristol. This is a fantastic opportunity to utilise your technical skills and provide vital second-line support across multiple sites. What you'll be doing: Troubleshooting and resolving hardware and software issues across desktop environments. Supporting Windows 10 platforms, including configuration and support for mobile devices. Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. Maintaining operational and technical documentation to high standards. Collaborating with third-line teams to support server and network infrastructure. Providing excellent customer service and clear communication to end users. Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: Experience working in a service delivery environment with a focus on desktop support. Strong knowledge of ITIL processes and second-line support practices. Proficiency in supporting Windows 10, printers, LAN, videoconferencing, and telecommunications systems. Ability to troubleshoot complex technical issues and liaise effectively with third-line teams. Excellent communication skills, customer-focused attitude, and a flexible, can-do approach. Strong organisational skills with the ability to prioritise effectively and work to deadlines. Security clearance to MoD SC level, with the ability to attain higher clearances if required. Willingness to travel between sites as needed. Qualifications & Certifications: Proven experience in desktop support and service management. Knowledge of ITIL frameworks. Relevant technical certifications are advantageous. This role offers a supportive environment where your expertise will make a real impact. If you're ready to take on a new challenge and thrive in a collaborative team, apply now to join a forward-thinking organisation committed to excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Contractor
Job Title: SC Cleared Desktop Support Analyst Location: Remote/Bristol Duration: 3 months with possible extension Rate: Up to 250 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Are you passionate about delivering exceptional IT support and eager to work in a dynamic environment? Our client, a reputable organisation, is hiring for a Desktop Support Analyst to join their team in Bristol. This is a fantastic opportunity to utilise your technical skills and provide vital second-line support across multiple sites. What you'll be doing: Troubleshooting and resolving hardware and software issues across desktop environments. Supporting Windows 10 platforms, including configuration and support for mobile devices. Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. Maintaining operational and technical documentation to high standards. Collaborating with third-line teams to support server and network infrastructure. Providing excellent customer service and clear communication to end users. Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: Experience working in a service delivery environment with a focus on desktop support. Strong knowledge of ITIL processes and second-line support practices. Proficiency in supporting Windows 10, printers, LAN, videoconferencing, and telecommunications systems. Ability to troubleshoot complex technical issues and liaise effectively with third-line teams. Excellent communication skills, customer-focused attitude, and a flexible, can-do approach. Strong organisational skills with the ability to prioritise effectively and work to deadlines. Security clearance to MoD SC level, with the ability to attain higher clearances if required. Willingness to travel between sites as needed. Qualifications & Certifications: Proven experience in desktop support and service management. Knowledge of ITIL frameworks. Relevant technical certifications are advantageous. This role offers a supportive environment where your expertise will make a real impact. If you're ready to take on a new challenge and thrive in a collaborative team, apply now to join a forward-thinking organisation committed to excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Jun 13, 2026
Full time
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Job Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service desk operates smoothly, supporting business operations effectively, and maintaining a high level of user satisfaction. This is a full-time office based position working on rotating shift pattern hours. Rotation between, day / evening & night shift ( Roughly 8am-4pm / 4pm-11pm / 11pm-7am) Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents in accordance with Service Level Agreements (SLAs). First-Contact Resolution (FCR) - Enhanced Aim to resolve as many issues in scope for FCR as possible during the initial contact to reduce the need for escalations and improve efficiency. Troubleshoot complex issues across Windows, macOS, Microsoft 365, Entra ID/Azure AD, VPN, and endpoint management tools to deliver FCR capability. Technical Support Provide first-line technical support to clients via phone, email, and chat and other online collaboration and remote support toolsets as provisioned by the business. Diagnose and resolve hardware, software, and network issues. Escalate complex issues to second-line support or relevant departments as necessary. Customer Service Maintain a high level of customer service and professionalism. Communicate effectively with clients to understand their technical issues and provide appropriate solutions and updates during the life cycle of the incident or service request. Documentation and Reporting Document all support activities, including incident details, troubleshooting steps, and resolutions. Generate and maintain reports on incident trends, service performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email, VPN, MFA, Device performance Familiarity with common software applications and troubleshooting techniques. Client engagement with strong stakeholder management skills. Experience of working with a 3rd party in a service delivery organisation is ideal. Excellent Communication skills (verbal & written) & time and priority management Benefits include Employee Benefits Platform, Reimbursements, Bupa Cash Plan, Cycle to work Scheme, Financial Health Check, Wellbeing, Legal, Personal finance support, Employee Assistance Programme Paragon is committed to creating an inclusive and accessible workplace where everyone feels valued, respected and able to thrive. We welcome applications from individuals of all backgrounds, experiences and perspectives. All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicable law.
Jun 12, 2026
Full time
Job Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service desk operates smoothly, supporting business operations effectively, and maintaining a high level of user satisfaction. This is a full-time office based position working on rotating shift pattern hours. Rotation between, day / evening & night shift ( Roughly 8am-4pm / 4pm-11pm / 11pm-7am) Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents in accordance with Service Level Agreements (SLAs). First-Contact Resolution (FCR) - Enhanced Aim to resolve as many issues in scope for FCR as possible during the initial contact to reduce the need for escalations and improve efficiency. Troubleshoot complex issues across Windows, macOS, Microsoft 365, Entra ID/Azure AD, VPN, and endpoint management tools to deliver FCR capability. Technical Support Provide first-line technical support to clients via phone, email, and chat and other online collaboration and remote support toolsets as provisioned by the business. Diagnose and resolve hardware, software, and network issues. Escalate complex issues to second-line support or relevant departments as necessary. Customer Service Maintain a high level of customer service and professionalism. Communicate effectively with clients to understand their technical issues and provide appropriate solutions and updates during the life cycle of the incident or service request. Documentation and Reporting Document all support activities, including incident details, troubleshooting steps, and resolutions. Generate and maintain reports on incident trends, service performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email, VPN, MFA, Device performance Familiarity with common software applications and troubleshooting techniques. Client engagement with strong stakeholder management skills. Experience of working with a 3rd party in a service delivery organisation is ideal. Excellent Communication skills (verbal & written) & time and priority management Benefits include Employee Benefits Platform, Reimbursements, Bupa Cash Plan, Cycle to work Scheme, Financial Health Check, Wellbeing, Legal, Personal finance support, Employee Assistance Programme Paragon is committed to creating an inclusive and accessible workplace where everyone feels valued, respected and able to thrive. We welcome applications from individuals of all backgrounds, experiences and perspectives. All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicable law.
Job Title: Junior Banking Systems Support Analyst Location: Hertfordshire Hybrid - 2-3 days per week in the office. It is expected to be office-based during the first 2 weeks. Salary: On Application Hours: Monday to Friday 9 am to 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Junior Banking Systems Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for a Junior Banking Systems Support Analyst to join the IT team and become an SME in their banking systems and software. You will work on the daily operation of the core banking systems and play a key part in the future development of the system. Additionally, you will provide general IT support to the wider business. Fors this role, we are looking for an experienced IT Support Analyst who has worked in a regulated background (ideally financial services). Responsibilities for the role of Junior Banking Systems Support Analyst: Administer and support Finova DPR for lending and savings operations, including product configuration, system integrations, and software upgrades. Provide first and second-line IT support across business applications, hardware, and operational systems. Manage and update incident and defect records within Finova and internal service management systems. Maintain and improve process documentation, procedures, and system guides. Coordinate testing activities with internal stakeholders and external vendors for system enhancements, upgrades, and new implementations. Analyse business processes and identify opportunities for automation, efficiency improvements, and system optimisation. Lead the planning and delivery of major and quarterly Finova system releases and upgrades. Act as the primary liaison for Finova-related BAU support, projects, enhancements, and defect resolution. Support internal audits, compliance reviews, and regulatory requirements where required. Gather business requirements, facilitate workshops, and deliver user training and knowledge transfer. Investigate system issues, perform root cause analysis, and provide effective problem resolution. Serve as a key link between business teams and Finova, ensuring clear communication and stakeholder engagement. Build, configure, and maintain user devices, including machine deployments and rebuilds. Provide technical guidance and specialist support to colleagues across the organisation. Develop strong relationships with business stakeholders to understand operational needs and deliver effective technology solutions. Experience and skills required for the role of Junior Banking Systems Support Analyst: At least 1/2 years' experience in an IT support role. Experience operating within a regulated industry, with financial services or banking experience considered an advantage. Strong working knowledge of Microsoft technologies, including Office 365, Teams, Windows 11, Azure, Intune, SharePoint, OneDrive, Active Directory, Azure Active Directory, and mobile device management (iOS and Android). Experience using IT service management and call logging platforms such as SolarWinds or ServiceNow. Proven ability to manage competing priorities and work effectively in a fast-paced environment. Self-motivated with the ability to work independently and take ownership of tasks. Strong awareness of operational and business risks, with the confidence to identify and escalate issues appropriately. Demonstrates professionalism, discretion, and the ability to handle confidential information sensitively. Quick to understand business requirements and translate them into effective system configurations and technical solutions. For more information regarding the role of Junior Banking Systems Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jun 12, 2026
Full time
Job Title: Junior Banking Systems Support Analyst Location: Hertfordshire Hybrid - 2-3 days per week in the office. It is expected to be office-based during the first 2 weeks. Salary: On Application Hours: Monday to Friday 9 am to 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Junior Banking Systems Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for a Junior Banking Systems Support Analyst to join the IT team and become an SME in their banking systems and software. You will work on the daily operation of the core banking systems and play a key part in the future development of the system. Additionally, you will provide general IT support to the wider business. Fors this role, we are looking for an experienced IT Support Analyst who has worked in a regulated background (ideally financial services). Responsibilities for the role of Junior Banking Systems Support Analyst: Administer and support Finova DPR for lending and savings operations, including product configuration, system integrations, and software upgrades. Provide first and second-line IT support across business applications, hardware, and operational systems. Manage and update incident and defect records within Finova and internal service management systems. Maintain and improve process documentation, procedures, and system guides. Coordinate testing activities with internal stakeholders and external vendors for system enhancements, upgrades, and new implementations. Analyse business processes and identify opportunities for automation, efficiency improvements, and system optimisation. Lead the planning and delivery of major and quarterly Finova system releases and upgrades. Act as the primary liaison for Finova-related BAU support, projects, enhancements, and defect resolution. Support internal audits, compliance reviews, and regulatory requirements where required. Gather business requirements, facilitate workshops, and deliver user training and knowledge transfer. Investigate system issues, perform root cause analysis, and provide effective problem resolution. Serve as a key link between business teams and Finova, ensuring clear communication and stakeholder engagement. Build, configure, and maintain user devices, including machine deployments and rebuilds. Provide technical guidance and specialist support to colleagues across the organisation. Develop strong relationships with business stakeholders to understand operational needs and deliver effective technology solutions. Experience and skills required for the role of Junior Banking Systems Support Analyst: At least 1/2 years' experience in an IT support role. Experience operating within a regulated industry, with financial services or banking experience considered an advantage. Strong working knowledge of Microsoft technologies, including Office 365, Teams, Windows 11, Azure, Intune, SharePoint, OneDrive, Active Directory, Azure Active Directory, and mobile device management (iOS and Android). Experience using IT service management and call logging platforms such as SolarWinds or ServiceNow. Proven ability to manage competing priorities and work effectively in a fast-paced environment. Self-motivated with the ability to work independently and take ownership of tasks. Strong awareness of operational and business risks, with the confidence to identify and escalate issues appropriately. Demonstrates professionalism, discretion, and the ability to handle confidential information sensitively. Quick to understand business requirements and translate them into effective system configurations and technical solutions. For more information regarding the role of Junior Banking Systems Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role The GlobalData Technology team is currently seeking a TMT (Technology, Media, and Telecoms) Senior Analyst to provide essential intelligence and insights to our global clients, enabling them to make more informed business decisions. This full-time position is located in our Central London office and presents an excellent opportunity for a recent graduate with robust quantitative skills who is eager to embark on a career in the TMT sector. The successful candidate will be responsible for producing and updating a variety of market sizing reports and related forecasts across the full TMT sector from mobile to fixed broadband, pay TV and entertainment, as well as contributing to industry-leading insight reports. The role involves conducting a range of investigative, assessment, and forecasting activities for the TMT sector through secondary research, as well as primary market research consisting of phone interviews and surveys with key opinion leaders (KOLs), industry experts, and highly renowned tech experts globally. What you ll be doing Evaluate and forecast the key TMT market segments, including mobile, fixed broadband, and entertainment. Analyze the TMT market from a strategic perspective. Contribute to the scope and direction of high-quality TMT market analysis deliverables. Author comprehensive market research reports and articles addressing current market developments. Produce content that is well written, concise, and delivered on time. Conduct secondary research and reading to build your awareness of industry issues. Represent GlobalData at client presentations, industry conferences, and in interactions with the media. Engage directly with clients to address ad hoc inquiries. Support the development of the TMT syndicated research platform. What we re looking for A degree or equivalent qualification in business, finance, strategy, or a related discipline. Exceptional analytical, research, and problem-solving skills. Proficiency with Microsoft Office Suite, especially Excel and PowerPoint. Previous research and/or work experience in the technology/ telecom space is preferred. Adeptness in dealing with numbers and comfort with Excel. Fast Learner able to grasp new ideas and concepts quickly. Excellent written and oral communication skills. Strong team player. Proficiency in other languages is not essential but is considered an advantage. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 12, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role The GlobalData Technology team is currently seeking a TMT (Technology, Media, and Telecoms) Senior Analyst to provide essential intelligence and insights to our global clients, enabling them to make more informed business decisions. This full-time position is located in our Central London office and presents an excellent opportunity for a recent graduate with robust quantitative skills who is eager to embark on a career in the TMT sector. The successful candidate will be responsible for producing and updating a variety of market sizing reports and related forecasts across the full TMT sector from mobile to fixed broadband, pay TV and entertainment, as well as contributing to industry-leading insight reports. The role involves conducting a range of investigative, assessment, and forecasting activities for the TMT sector through secondary research, as well as primary market research consisting of phone interviews and surveys with key opinion leaders (KOLs), industry experts, and highly renowned tech experts globally. What you ll be doing Evaluate and forecast the key TMT market segments, including mobile, fixed broadband, and entertainment. Analyze the TMT market from a strategic perspective. Contribute to the scope and direction of high-quality TMT market analysis deliverables. Author comprehensive market research reports and articles addressing current market developments. Produce content that is well written, concise, and delivered on time. Conduct secondary research and reading to build your awareness of industry issues. Represent GlobalData at client presentations, industry conferences, and in interactions with the media. Engage directly with clients to address ad hoc inquiries. Support the development of the TMT syndicated research platform. What we re looking for A degree or equivalent qualification in business, finance, strategy, or a related discipline. Exceptional analytical, research, and problem-solving skills. Proficiency with Microsoft Office Suite, especially Excel and PowerPoint. Previous research and/or work experience in the technology/ telecom space is preferred. Adeptness in dealing with numbers and comfort with Excel. Fast Learner able to grasp new ideas and concepts quickly. Excellent written and oral communication skills. Strong team player. Proficiency in other languages is not essential but is considered an advantage. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
D365 Support Analyst Permanent | £32,000 - £40,000pa Salary on Appointment | Tewkesbury | Full Time | On Site (5 Days per Week) A well-established organisation based in Tewkesbury is seeking an Information Systems Officer to support and enhance its Microsoft Dynamics 365 environment and wider business systems landscape. This is an excellent opportunity for someone with experience supporting business systems (CRM or ERP systems) who enjoys working closely with users, improving processes, and helping organisations gain greater value from technology and data. The Role Working as part of a collaborative IT and business systems function, you will provide first-line and second-line support for Microsoft Dynamics 365 users across the organisation. You will act as a key systems champion, helping drive user adoption, process improvement, and best practice usage. You will also support configuration, testing, reporting, workflow improvements, and ongoing system enhancements, while liaising with both internal stakeholders and external suppliers. Key Responsibilities Provide first-line and second-line support for Microsoft Dynamics 365 users Support system configuration, including forms, views, dashboards, reports, workflows, and security roles Work with departments to gather requirements and help shape future systems improvements Analyse existing workflows and identify opportunities for automation and process optimisation Deliver user training and create supporting documentation and guides Liaise with third-party suppliers and wider IT teams regarding escalated issues and enhancements Monitor system performance and contribute to continuous improvement initiatives Promote effective and standardised use of Microsoft Dynamics 365 across the organisation About You The successful candidate is likely to have: Experience supporting Microsoft Dynamics 365 or similar business systems (CRM or ERP systems) Strong communication and stakeholder engagement skills An analytical and solutions-focused mindset Experience working with reports, dashboards, workflows, or system configuration An interest in process improvement and business systems optimisation Good organisational skills and the ability to manage competing priorities A proactive approach with a willingness to learn and develop Experience with Microsoft Power Platform or Power Apps would be beneficial but is not essential. Additional Information Permanent position Salary on appointment around £32,000 - £40,000pa Based in Tewkesbury Fully site-based role (5 days per week) Supportive environment with opportunities for training and development To apply or find out more, please send your CV to (see below)
Jun 12, 2026
Full time
D365 Support Analyst Permanent | £32,000 - £40,000pa Salary on Appointment | Tewkesbury | Full Time | On Site (5 Days per Week) A well-established organisation based in Tewkesbury is seeking an Information Systems Officer to support and enhance its Microsoft Dynamics 365 environment and wider business systems landscape. This is an excellent opportunity for someone with experience supporting business systems (CRM or ERP systems) who enjoys working closely with users, improving processes, and helping organisations gain greater value from technology and data. The Role Working as part of a collaborative IT and business systems function, you will provide first-line and second-line support for Microsoft Dynamics 365 users across the organisation. You will act as a key systems champion, helping drive user adoption, process improvement, and best practice usage. You will also support configuration, testing, reporting, workflow improvements, and ongoing system enhancements, while liaising with both internal stakeholders and external suppliers. Key Responsibilities Provide first-line and second-line support for Microsoft Dynamics 365 users Support system configuration, including forms, views, dashboards, reports, workflows, and security roles Work with departments to gather requirements and help shape future systems improvements Analyse existing workflows and identify opportunities for automation and process optimisation Deliver user training and create supporting documentation and guides Liaise with third-party suppliers and wider IT teams regarding escalated issues and enhancements Monitor system performance and contribute to continuous improvement initiatives Promote effective and standardised use of Microsoft Dynamics 365 across the organisation About You The successful candidate is likely to have: Experience supporting Microsoft Dynamics 365 or similar business systems (CRM or ERP systems) Strong communication and stakeholder engagement skills An analytical and solutions-focused mindset Experience working with reports, dashboards, workflows, or system configuration An interest in process improvement and business systems optimisation Good organisational skills and the ability to manage competing priorities A proactive approach with a willingness to learn and develop Experience with Microsoft Power Platform or Power Apps would be beneficial but is not essential. Additional Information Permanent position Salary on appointment around £32,000 - £40,000pa Based in Tewkesbury Fully site-based role (5 days per week) Supportive environment with opportunities for training and development To apply or find out more, please send your CV to (see below)
Sharp analysis. Clear evidence. Impact that matters. Data and Research Analyst /Senior Analyst 1 x Permanent role and 1 x Part time (17.5 hours) fixed term contract till January 2028 £36,000-£44,000 (Pro-rata for part time) plus benefits Reports to: Data Analysis and Research Manager Grade: P2 Directorate : Policy, Information and Communications Contract : Permanent and Part time FTC Hours: Full time 35 hours per week/Part-time role 17.5 hours per week Location: Stratford, London. High Flex (1-2 days per week in office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External closing date: 17 June 2026, 23:55 Internal closing date: 22 June 2026, 23:55 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process consisting of a technical test prior to the interview, followed by interview task and role-based competency interview. Interview date: From 1 July 2026 Join us to turn data into life-saving insight At Cancer Research UK, we exist to beat cancer. Our Cancer Intelligence team plays a vital role in making that happen. By transforming complex data into clear, evidence-based insight, we help shape decisions, influence policy, and ultimately improve outcomes for people affect ed by cancer. This is an exciting opportunity to contribute to high-impact work at the intersection of data, science and storytelling. For more information on the type of projects click this link What you'll be doing You'll be part of a collaborative, expert team delivering trusted cancer intelligence to colleagues, partners, policymakers and the public. With support from experienced Analysts and Managers, you'll: Deliver meaningful analysis Work on carefully designed analytical projects, exploring cancer data and research to uncover trends, insights and opportunities that matter. Bring data to life Translate complex statistical findings into compelling, accessible outputs from presentations and reports to blogs, web content and peer reviewed publications. Grow your expertise Build specialist knowledge in areas like cancer survival, screening, or emerging approaches such as AI and interactive tools like R Shiny. Be a trusted source of evidence Respond to enquiries and guide others in the accurate, responsible use of cancer statistics and evidence. Create impact beyond the team Contribute to media facing content, helping shape how cancer stories are told through press releases, infographics and public facing insights. Innovate with data Help explore new tools, techniques and technologies to improve how we collect, analyse and communicate cancer intelligence. Empower others through knowledge Support training and capability-building across CRUK so more teams can confidently use cancer data. What we're looking for We're looking for someone curious, analytical and motivated by impact, someone who wants their work to make a real difference. You'll bring: Strong analytical and interpretation skills, ideally within health, science or cancer-related contexts Experience using statistical tools (such as R, STATA or SAS), and the ability to pick up new technologies quickly The ability to communicate complex information clearly to different audiences Excellent attention to detail, with confidence quality-checking data and written outputs Strong organisational skills, with the ability to manage multiple priorities and work to tight deadlines Why this role matters Cancer Intelligence sits at the heart of Cancer Research UK - shaping how we understand cancer today and how we beat it tomorrow. Every insight you generate helps inform decisions, influence strategy, and bring us closer to a world where everybody lives longer, better lives, free from the fear of cancer. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jun 12, 2026
Full time
Sharp analysis. Clear evidence. Impact that matters. Data and Research Analyst /Senior Analyst 1 x Permanent role and 1 x Part time (17.5 hours) fixed term contract till January 2028 £36,000-£44,000 (Pro-rata for part time) plus benefits Reports to: Data Analysis and Research Manager Grade: P2 Directorate : Policy, Information and Communications Contract : Permanent and Part time FTC Hours: Full time 35 hours per week/Part-time role 17.5 hours per week Location: Stratford, London. High Flex (1-2 days per week in office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External closing date: 17 June 2026, 23:55 Internal closing date: 22 June 2026, 23:55 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process consisting of a technical test prior to the interview, followed by interview task and role-based competency interview. Interview date: From 1 July 2026 Join us to turn data into life-saving insight At Cancer Research UK, we exist to beat cancer. Our Cancer Intelligence team plays a vital role in making that happen. By transforming complex data into clear, evidence-based insight, we help shape decisions, influence policy, and ultimately improve outcomes for people affect ed by cancer. This is an exciting opportunity to contribute to high-impact work at the intersection of data, science and storytelling. For more information on the type of projects click this link What you'll be doing You'll be part of a collaborative, expert team delivering trusted cancer intelligence to colleagues, partners, policymakers and the public. With support from experienced Analysts and Managers, you'll: Deliver meaningful analysis Work on carefully designed analytical projects, exploring cancer data and research to uncover trends, insights and opportunities that matter. Bring data to life Translate complex statistical findings into compelling, accessible outputs from presentations and reports to blogs, web content and peer reviewed publications. Grow your expertise Build specialist knowledge in areas like cancer survival, screening, or emerging approaches such as AI and interactive tools like R Shiny. Be a trusted source of evidence Respond to enquiries and guide others in the accurate, responsible use of cancer statistics and evidence. Create impact beyond the team Contribute to media facing content, helping shape how cancer stories are told through press releases, infographics and public facing insights. Innovate with data Help explore new tools, techniques and technologies to improve how we collect, analyse and communicate cancer intelligence. Empower others through knowledge Support training and capability-building across CRUK so more teams can confidently use cancer data. What we're looking for We're looking for someone curious, analytical and motivated by impact, someone who wants their work to make a real difference. You'll bring: Strong analytical and interpretation skills, ideally within health, science or cancer-related contexts Experience using statistical tools (such as R, STATA or SAS), and the ability to pick up new technologies quickly The ability to communicate complex information clearly to different audiences Excellent attention to detail, with confidence quality-checking data and written outputs Strong organisational skills, with the ability to manage multiple priorities and work to tight deadlines Why this role matters Cancer Intelligence sits at the heart of Cancer Research UK - shaping how we understand cancer today and how we beat it tomorrow. Every insight you generate helps inform decisions, influence strategy, and bring us closer to a world where everybody lives longer, better lives, free from the fear of cancer. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Join Ofwat's Risk and Return Team as a Corporate Finance Principal Equity Specialist. We have 1 Fixed Term contract until the end of December 2027 available, but it is also open to loans and secondments. Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role We are seeking an experienced Financial Economist or Corporate Finance Equity Specialist to join our Risk & Return team within the Price Review Directorate to help with preparations for PR29, the price review covering the period . The successful candidate will play an important role in determining our methodology for the allowed return on equity for PR29. We expect the draft and final methodology for PR29 to be published in 2027. Key deliverables In this role you will be expected to: Plan and prioritise your time - working to team-level and directorate-level milestones, and where new developments may require reprioritisation. Interpret financial data, arguments and analysis - for instance from company consultant reports and papers they reference. Monitor market data - to develop a well-informed understanding of equity investor sentiment by considering equity analyst commentary from Ofwat's subscriptions as well as the features of recent equity transactions. Conduct and commission financial analysis - for instance using the latest market data to estimate the return on equity using the CAPM. Draft slide packs and documents - for instance drafting a discussion paper to inform a cost of equity workshop or consultation, or a slidepack for a discussion that helps Ofwat Board to decide whether to sign-off on a cost of equity policy proposal. Verbally present findings - for instance briefing the team's Director on the key findings of review work or analysis. Develop and interrogate Excel-based models - while not primarily a modelling role, it will likely involve some scrutiny of non-Ofwat models and may involve having a hand in developing in-house models to support our policy areas. Oversee junior staff time - the role is likely to involve managing the time of 1 junior colleague, and potentially more during peak periods (e.g. a graduate). Build relationships - in particular with other Risk & Return team members, and other Ofwat teams where there is thematic overlap, and external stakeholders such as counterparts in other regulators, or investors. Develop skills - to build on your existing base of financial knowledge and skills through taking on structured or unstructured learning opportunities. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Experience in applying financial economics and/or corporate finance to the analysis of equity pricing. Advanced understanding of financial economics and/or corporate finance theory related to the cost of equity (particularly e.g. asset pricing models e.g. the CAPM). Advanced understanding of equity markets, including the roles played by different types of investors and funds, and the relevance of fund characteristics (e.g. open/closed fund) to economically regulated sectors. Good Microsoft Excel skills (particularly familiarity with VLOOKUP, SUMIFS, AVERAGEIFS, INDEX(MATCH); familiarity with array formulae and VBA would be useful but is not essential. Good written and oral communication skills, including the ability to understand and concisely explain complex issues in non-technical language. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 22 June 2026.
Jun 12, 2026
Full time
Join Ofwat's Risk and Return Team as a Corporate Finance Principal Equity Specialist. We have 1 Fixed Term contract until the end of December 2027 available, but it is also open to loans and secondments. Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role We are seeking an experienced Financial Economist or Corporate Finance Equity Specialist to join our Risk & Return team within the Price Review Directorate to help with preparations for PR29, the price review covering the period . The successful candidate will play an important role in determining our methodology for the allowed return on equity for PR29. We expect the draft and final methodology for PR29 to be published in 2027. Key deliverables In this role you will be expected to: Plan and prioritise your time - working to team-level and directorate-level milestones, and where new developments may require reprioritisation. Interpret financial data, arguments and analysis - for instance from company consultant reports and papers they reference. Monitor market data - to develop a well-informed understanding of equity investor sentiment by considering equity analyst commentary from Ofwat's subscriptions as well as the features of recent equity transactions. Conduct and commission financial analysis - for instance using the latest market data to estimate the return on equity using the CAPM. Draft slide packs and documents - for instance drafting a discussion paper to inform a cost of equity workshop or consultation, or a slidepack for a discussion that helps Ofwat Board to decide whether to sign-off on a cost of equity policy proposal. Verbally present findings - for instance briefing the team's Director on the key findings of review work or analysis. Develop and interrogate Excel-based models - while not primarily a modelling role, it will likely involve some scrutiny of non-Ofwat models and may involve having a hand in developing in-house models to support our policy areas. Oversee junior staff time - the role is likely to involve managing the time of 1 junior colleague, and potentially more during peak periods (e.g. a graduate). Build relationships - in particular with other Risk & Return team members, and other Ofwat teams where there is thematic overlap, and external stakeholders such as counterparts in other regulators, or investors. Develop skills - to build on your existing base of financial knowledge and skills through taking on structured or unstructured learning opportunities. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Experience in applying financial economics and/or corporate finance to the analysis of equity pricing. Advanced understanding of financial economics and/or corporate finance theory related to the cost of equity (particularly e.g. asset pricing models e.g. the CAPM). Advanced understanding of equity markets, including the roles played by different types of investors and funds, and the relevance of fund characteristics (e.g. open/closed fund) to economically regulated sectors. Good Microsoft Excel skills (particularly familiarity with VLOOKUP, SUMIFS, AVERAGEIFS, INDEX(MATCH); familiarity with array formulae and VBA would be useful but is not essential. Good written and oral communication skills, including the ability to understand and concisely explain complex issues in non-technical language. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 22 June 2026.
Project Manager - Sanctions (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Day Rate is available for suitable candidates Role Overview The purpose of the Sanctions Project Manager (Vice President) role is to support both the First and Second Lines of Defence (1LoD and 2LoD) by leading project and programme management activities across the bank. The role is responsible for leading, managing, and overseeing the Sanctions Enhancement Project-a multi-year transformation programme designed to support the bank's strategic objectives. This includes strengthening the sanctions control framework, operating model, data capabilities, technology, and associated processes. Key Responsibilities: Leading change and delivery management activities for the Sanctions technology upgrade initiative (Fircosoft v6), ensuring solutions are effective, efficient, and aligned with business and regulatory expectations. Acting as the accountable execution lead, managing the project backlog, delivery schedule, key regulatory commitments, and milestones, while working closely with Operations and Compliance to ensure objectives are delivered on time and within budget. Operating independently across complex tasks and initiatives, building subject matter expertise and contributing to broader strategic objectives. Applying strong analytical and problem-solving skills to respond to queries, deliver tasks within agreed timelines, and proactively escalate risks, issues, or areas requiring further investigation. Managing multiple projects concurrently, effectively prioritising workloads to ensure high-quality delivery across all workstreams. Collaborating with the Financial Crime Management Group (FCMG), Compliance (CPD), and Internal Audit leadership team to support the resolution of findings, action points, and stakeholder queries. Driving process optimisation by identifying opportunities for improvement and implementing enhancements to increase efficiency and streamline workflows. Overseeing governance and reporting within the change management framework, including chairing Operating Committee and Steering Committee forums. This involves engaging senior leadership, stakeholders, and MLROs across EMEA to communicate progress, highlight key risks and issues, and support critical decision-making. Providing team empowerment, leadership by working closely with Business Analysts and PMO teams to prioritise tasks, coordinate deliverables, and ensure high-quality presentations aligned to senior management expectations. Recommending and strengthening controls by identifying issues, analysing root causes, and developing actionable solutions to enhance the overall control environment. Skills & Experience: Industry and Regulatory knowledge applicable for the role, particularly of UK and EU Payment systems and transactions Familiar with key Sanctions / Fin Crime industry systems such as Fircosoft Evidence of previous experience in financial services, markets and banking activities and/or the relevant Fraud teams in other industries. Ability to manage and monitor large scale transformation programmes to deadline, budget and expectation Able to work collaboratively as well as independently Must be detail orientated, analytical and inquisitive Evidence of innovative thinking and problem-solving Must be able to communicate, both written and verbal with empathy and sensitivity with colleagues across a range of functions and seniorities, bearing in mind cultural and language differences as well as the commercial realities of our business Practical and willing to take responsibility to ensure objectives are achieved This role requires the ability to absorb complex subject matter rapidly and not be afraid to ask questions to ensure clarity and accuracy Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 12, 2026
Contractor
Project Manager - Sanctions (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Day Rate is available for suitable candidates Role Overview The purpose of the Sanctions Project Manager (Vice President) role is to support both the First and Second Lines of Defence (1LoD and 2LoD) by leading project and programme management activities across the bank. The role is responsible for leading, managing, and overseeing the Sanctions Enhancement Project-a multi-year transformation programme designed to support the bank's strategic objectives. This includes strengthening the sanctions control framework, operating model, data capabilities, technology, and associated processes. Key Responsibilities: Leading change and delivery management activities for the Sanctions technology upgrade initiative (Fircosoft v6), ensuring solutions are effective, efficient, and aligned with business and regulatory expectations. Acting as the accountable execution lead, managing the project backlog, delivery schedule, key regulatory commitments, and milestones, while working closely with Operations and Compliance to ensure objectives are delivered on time and within budget. Operating independently across complex tasks and initiatives, building subject matter expertise and contributing to broader strategic objectives. Applying strong analytical and problem-solving skills to respond to queries, deliver tasks within agreed timelines, and proactively escalate risks, issues, or areas requiring further investigation. Managing multiple projects concurrently, effectively prioritising workloads to ensure high-quality delivery across all workstreams. Collaborating with the Financial Crime Management Group (FCMG), Compliance (CPD), and Internal Audit leadership team to support the resolution of findings, action points, and stakeholder queries. Driving process optimisation by identifying opportunities for improvement and implementing enhancements to increase efficiency and streamline workflows. Overseeing governance and reporting within the change management framework, including chairing Operating Committee and Steering Committee forums. This involves engaging senior leadership, stakeholders, and MLROs across EMEA to communicate progress, highlight key risks and issues, and support critical decision-making. Providing team empowerment, leadership by working closely with Business Analysts and PMO teams to prioritise tasks, coordinate deliverables, and ensure high-quality presentations aligned to senior management expectations. Recommending and strengthening controls by identifying issues, analysing root causes, and developing actionable solutions to enhance the overall control environment. Skills & Experience: Industry and Regulatory knowledge applicable for the role, particularly of UK and EU Payment systems and transactions Familiar with key Sanctions / Fin Crime industry systems such as Fircosoft Evidence of previous experience in financial services, markets and banking activities and/or the relevant Fraud teams in other industries. Ability to manage and monitor large scale transformation programmes to deadline, budget and expectation Able to work collaboratively as well as independently Must be detail orientated, analytical and inquisitive Evidence of innovative thinking and problem-solving Must be able to communicate, both written and verbal with empathy and sensitivity with colleagues across a range of functions and seniorities, bearing in mind cultural and language differences as well as the commercial realities of our business Practical and willing to take responsibility to ensure objectives are achieved This role requires the ability to absorb complex subject matter rapidly and not be afraid to ask questions to ensure clarity and accuracy Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
12 month FTC (would suit someone immediately available or on short notice period Strengthen risk. Shape governance. Drive confidence. Excellent team culture. Hybrid working (2 days per week in office) Join my client in a pivotal second-line Operational Risk role where you'll help elevate the organisation's risk maturity, strengthen governance, and embed a forward-looking Operational Risk Framework across key Group Functions. This 12-month FTC offers the opportunity to shape how risk is understood, managed, and governed at scale - delivering insight, challenge, and real impact at the heart of a major UK Financial Services Institution. Produce high-quality, insight-led risk reporting to support committees and senior stakeholders Analyse risk events to identify trends, root causes and emerging risks Build strong working relationships with colleagues across EORM, Information Security, Compliance, HR and Finance Support and challenge business Risk owners and Risk Champions with the identification, assessment and documentation of their risks and control. You will have: Experience in operational risk, risk management, audit or a business control function within financial services Strong understanding of risk and control frameworks, including control assurance Experience in risk event or incident management and analysis My client offers a first class culture where you opinion matters and is heard, offering a flexible and mature approach to work.
Jun 12, 2026
Full time
12 month FTC (would suit someone immediately available or on short notice period Strengthen risk. Shape governance. Drive confidence. Excellent team culture. Hybrid working (2 days per week in office) Join my client in a pivotal second-line Operational Risk role where you'll help elevate the organisation's risk maturity, strengthen governance, and embed a forward-looking Operational Risk Framework across key Group Functions. This 12-month FTC offers the opportunity to shape how risk is understood, managed, and governed at scale - delivering insight, challenge, and real impact at the heart of a major UK Financial Services Institution. Produce high-quality, insight-led risk reporting to support committees and senior stakeholders Analyse risk events to identify trends, root causes and emerging risks Build strong working relationships with colleagues across EORM, Information Security, Compliance, HR and Finance Support and challenge business Risk owners and Risk Champions with the identification, assessment and documentation of their risks and control. You will have: Experience in operational risk, risk management, audit or a business control function within financial services Strong understanding of risk and control frameworks, including control assurance Experience in risk event or incident management and analysis My client offers a first class culture where you opinion matters and is heard, offering a flexible and mature approach to work.
About the opportunity Complete the free training, gain a qualification and career guidance - no brainer! Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the with, helping you start your career protecting businesses, data and digital systems. Course Details Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills.
Jun 11, 2026
Full time
About the opportunity Complete the free training, gain a qualification and career guidance - no brainer! Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the with, helping you start your career protecting businesses, data and digital systems. Course Details Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills.
Service Desk Analyst Glasgow - Hybrid Competitive salary - 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement and IT transformation initiatives. Key Responsibilities of the Service Desk Analyst role: Provide first and second-line IT support across hardware, software, and service requests within the Service Desk Deliver support via phone, email, remote tools, and floor-walking as part of a rota Troubleshoot and resolve incidents, escalating in line with Service Desk ITIL processes Support onboarding/offboarding, including setup and deployment of user equipment Manage laptops, mobile devices, and remote working tools Assist with AV/VC support and general workplace technology issues Maintain accurate user administration and support hardware life cycle management Contribute to Service Desk improvements and IT projects Key Requirements of the Service Desk Analyst role: Experience in an IT Service Desk or IT Support role Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work under pressure and prioritise effectively Knowledge of ITIL processes Experience with Microsoft Office 365 and common workplace technologies Able to work independently and as part of a team Apply now to speak with VIQU IT in confidence, or reach out to Fay Toomey via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if their referral is successful (terms apply). Service Desk Analyst Glasgow - Hybrid Competitive salary - 12-month FTC
Jun 11, 2026
Service Desk Analyst Glasgow - Hybrid Competitive salary - 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement and IT transformation initiatives. Key Responsibilities of the Service Desk Analyst role: Provide first and second-line IT support across hardware, software, and service requests within the Service Desk Deliver support via phone, email, remote tools, and floor-walking as part of a rota Troubleshoot and resolve incidents, escalating in line with Service Desk ITIL processes Support onboarding/offboarding, including setup and deployment of user equipment Manage laptops, mobile devices, and remote working tools Assist with AV/VC support and general workplace technology issues Maintain accurate user administration and support hardware life cycle management Contribute to Service Desk improvements and IT projects Key Requirements of the Service Desk Analyst role: Experience in an IT Service Desk or IT Support role Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work under pressure and prioritise effectively Knowledge of ITIL processes Experience with Microsoft Office 365 and common workplace technologies Able to work independently and as part of a team Apply now to speak with VIQU IT in confidence, or reach out to Fay Toomey via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if their referral is successful (terms apply). Service Desk Analyst Glasgow - Hybrid Competitive salary - 12-month FTC
KAG Recruitment Consultancy
Bickenhill, West Midlands
K.A.G. Recruitment are excited to be partnering exclusively with our client, a leader in the Food Manufacturing sector, in their search for an Integration Analyst to join their existing team based in Birmingham . Job Title: Integration Analyst (EDI & Business Systems) Location: Birmingham Salary 40,000 - 50,000 DOE Hours : 37.5 hours (Mon-Thu 8.30am to 5pm and Fri 8.30am to 2pm) Job Type: Permanent Purpose of the role: Acting as the bridge between the business, customers, project teams and technology teams, you will support and enhance the systems and integrations that underpin key business operations. The successful candidate will have experience working with EDI and business system integrations, with the ability to troubleshoot issues, support business-critical interfaces and work collaboratively with both technical and business stakeholders. This is an excellent opportunity for someone looking to develop their career across EDI, ERP systems, integrations and business processes within a fast-paced manufacturing environment. Key Duties & Responsibilities: Support, maintain and enhance EDI and business system integrations. Design, build, test and deploy new and modified integrations using established change management processes. Investigate and resolve integration issues, identifying root causes and implementing appropriate solutions. Support onboarding activities for new customers and trading partners. Work closely with business stakeholders to understand requirements and support delivery of integration solutions. Monitor interfaces, integration services and data exchange processes to ensure reliability and performance. Produce and maintain technical documentation, support procedures and knowledge articles. Provide guidance and knowledge transfer to Service Desk and Second Line support teams. Identify opportunities to improve integration processes, automation and system efficiency. Support project delivery activities and system changes across the business. Provide support for business-critical incidents outside normal working hours where required. About you: You will have experience supporting EDI and Business System Integrations and be looking to further develop your career within a Manufacturing and Supply Chain environment. As a naturally curious individual, you will enjoy problem-solving and be comfortable working with both technical teams and business stakeholders. Whilst training and support will be provided, you will have the ability to independently investigate issues, taking ownership of your work and contributing positively to the continued development of integration services across the business. You will be experienced in troubleshooting integration issues, data exchange problems and using Microsoft SQL Server for investigation, validation and analysis. A confident communicator both verbally and written who possesses strong analytical skills and has experience working with customers, third-party partners and integration providers. This role offers an excellent opportunity for someone with existing EDI and integration experience to broaden their knowledge of ERP systems, business processes and enterprise applications
Jun 09, 2026
Full time
K.A.G. Recruitment are excited to be partnering exclusively with our client, a leader in the Food Manufacturing sector, in their search for an Integration Analyst to join their existing team based in Birmingham . Job Title: Integration Analyst (EDI & Business Systems) Location: Birmingham Salary 40,000 - 50,000 DOE Hours : 37.5 hours (Mon-Thu 8.30am to 5pm and Fri 8.30am to 2pm) Job Type: Permanent Purpose of the role: Acting as the bridge between the business, customers, project teams and technology teams, you will support and enhance the systems and integrations that underpin key business operations. The successful candidate will have experience working with EDI and business system integrations, with the ability to troubleshoot issues, support business-critical interfaces and work collaboratively with both technical and business stakeholders. This is an excellent opportunity for someone looking to develop their career across EDI, ERP systems, integrations and business processes within a fast-paced manufacturing environment. Key Duties & Responsibilities: Support, maintain and enhance EDI and business system integrations. Design, build, test and deploy new and modified integrations using established change management processes. Investigate and resolve integration issues, identifying root causes and implementing appropriate solutions. Support onboarding activities for new customers and trading partners. Work closely with business stakeholders to understand requirements and support delivery of integration solutions. Monitor interfaces, integration services and data exchange processes to ensure reliability and performance. Produce and maintain technical documentation, support procedures and knowledge articles. Provide guidance and knowledge transfer to Service Desk and Second Line support teams. Identify opportunities to improve integration processes, automation and system efficiency. Support project delivery activities and system changes across the business. Provide support for business-critical incidents outside normal working hours where required. About you: You will have experience supporting EDI and Business System Integrations and be looking to further develop your career within a Manufacturing and Supply Chain environment. As a naturally curious individual, you will enjoy problem-solving and be comfortable working with both technical teams and business stakeholders. Whilst training and support will be provided, you will have the ability to independently investigate issues, taking ownership of your work and contributing positively to the continued development of integration services across the business. You will be experienced in troubleshooting integration issues, data exchange problems and using Microsoft SQL Server for investigation, validation and analysis. A confident communicator both verbally and written who possesses strong analytical skills and has experience working with customers, third-party partners and integration providers. This role offers an excellent opportunity for someone with existing EDI and integration experience to broaden their knowledge of ERP systems, business processes and enterprise applications
Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they are hiring a second line software support analyst to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers, rectify data issues and identify root causes. Help to support patching, testing, software updates and cloning. Troubleshoot issues with SQL Server and Azure. Communicate with key customers within a timely manner. Conduct root cause analysis, and document support investigations. Experience required for the Software Support Analyst Previous experience within software or application support focused roles. Hands on experience with SQL, ability to write queries and ideally stored procedures (nice to have). The ability to communicate effectively to both technical and non-technical audiences. Continuous improvement mindset, with a focus on learning and development. Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 09, 2026
Full time
Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they are hiring a second line software support analyst to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers, rectify data issues and identify root causes. Help to support patching, testing, software updates and cloning. Troubleshoot issues with SQL Server and Azure. Communicate with key customers within a timely manner. Conduct root cause analysis, and document support investigations. Experience required for the Software Support Analyst Previous experience within software or application support focused roles. Hands on experience with SQL, ability to write queries and ideally stored procedures (nice to have). The ability to communicate effectively to both technical and non-technical audiences. Continuous improvement mindset, with a focus on learning and development. Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Deputy Bid Manager We are looking for an experienced Deputy Bid Manager to join our team on a 6-month fixed term basis with the possibility to extend/make permanent. You will be involved in leading bid strategy and managing the end-to-end bid process, including governance, review and sign off with senior management, preparation of client presentations, legal analysis and pricing preparation. We recognise our employees are our greatest asset, and we understand that we could not accomplish what we do every day without our valued team. We offer an annual salary of between £42,000 and £46,000 dependent on experience, 1% benefit allowance, pension, 36 days annual leave including bank holidays - rising to 38 days after 3 years of service, life assurance, salary sacrifice schemes and more. Location: Bristol or South West is preferable, however candidates in other locations can be considered as this role is predominantly working from home. This is a full-time, Monday to Friday, hybrid working role predominantly home working with some travel required across the UK when required. What will I be doing? Lead Bid Strategy and Bid Production. Assessment of bid documents, drawing out key elements of the tender to inform technical and commercial strategy. Preparation and presentation of PowerPoint Presentations for internal governance processes and external client presentations. Production of Invitation to Tender (ITT) responses, GANTT plans and reports as required by the purchasing organisation. Manage review of contractual risk through contract review with allocated legal resource including presentation of overall commercial and contractual risk position Manage production of pricing in co-ordination with the Commercial Director and Strategic and Financial Analyst. Engagement with external companies and suppliers as required by the solution Maintain various internal records and produce reports as required from time to time by the Commercial Director. Organise, co-ordinate and attend meetings as required within each bid s process. This is a full-time, Monday to Friday, hybrid working role predominantly home working with some travel required across the UK when required. What are the requirements? 3+ years experience in a bid department, ideally managing end-to-end bid process. A proven track record of different tendering routes including use of OJEU processes, UK Utilities Contract Regulations and government frameworks would be an advantage. Qualified to degree level. Skills required to do this role: The ability to prioritise effectively and work to strict deadlines. Ability to understand contractual language and broadly assess contractual terms Advanced IT skills and proficient in the use of Microsoft Office Packages (Outlook, Excel, Word, PowerPoint) and database management. An understanding of project scheduling and planning. Understanding and working knowledge of cultivating strong relationships with existing and potential customers. Strong time management, planning and organisation skills. Who we are SUEZ is a major player in environmental services. For almost 160 years, SUEZ has supported local communities and industrial companies in the management of essential services such as water, waste, and air quality. As such, SUEZ produces drinking water for 66 million people worldwide, recovers 2 million tons of secondary raw materials per year, and generates 3.1 TWh of renewable energy from waste. SUEZ Digital Solutions, a SUEZ subsidiary, is committed to improve the environmental and economic performance of water & waste industries by leveraging the expertise of SUEZ Group through data analytics and AI. The 700+ experts of SUEZ Digital Solutions design, develop, deploy smart water and smart waste solutions worldwide.
Jun 09, 2026
Contractor
Deputy Bid Manager We are looking for an experienced Deputy Bid Manager to join our team on a 6-month fixed term basis with the possibility to extend/make permanent. You will be involved in leading bid strategy and managing the end-to-end bid process, including governance, review and sign off with senior management, preparation of client presentations, legal analysis and pricing preparation. We recognise our employees are our greatest asset, and we understand that we could not accomplish what we do every day without our valued team. We offer an annual salary of between £42,000 and £46,000 dependent on experience, 1% benefit allowance, pension, 36 days annual leave including bank holidays - rising to 38 days after 3 years of service, life assurance, salary sacrifice schemes and more. Location: Bristol or South West is preferable, however candidates in other locations can be considered as this role is predominantly working from home. This is a full-time, Monday to Friday, hybrid working role predominantly home working with some travel required across the UK when required. What will I be doing? Lead Bid Strategy and Bid Production. Assessment of bid documents, drawing out key elements of the tender to inform technical and commercial strategy. Preparation and presentation of PowerPoint Presentations for internal governance processes and external client presentations. Production of Invitation to Tender (ITT) responses, GANTT plans and reports as required by the purchasing organisation. Manage review of contractual risk through contract review with allocated legal resource including presentation of overall commercial and contractual risk position Manage production of pricing in co-ordination with the Commercial Director and Strategic and Financial Analyst. Engagement with external companies and suppliers as required by the solution Maintain various internal records and produce reports as required from time to time by the Commercial Director. Organise, co-ordinate and attend meetings as required within each bid s process. This is a full-time, Monday to Friday, hybrid working role predominantly home working with some travel required across the UK when required. What are the requirements? 3+ years experience in a bid department, ideally managing end-to-end bid process. A proven track record of different tendering routes including use of OJEU processes, UK Utilities Contract Regulations and government frameworks would be an advantage. Qualified to degree level. Skills required to do this role: The ability to prioritise effectively and work to strict deadlines. Ability to understand contractual language and broadly assess contractual terms Advanced IT skills and proficient in the use of Microsoft Office Packages (Outlook, Excel, Word, PowerPoint) and database management. An understanding of project scheduling and planning. Understanding and working knowledge of cultivating strong relationships with existing and potential customers. Strong time management, planning and organisation skills. Who we are SUEZ is a major player in environmental services. For almost 160 years, SUEZ has supported local communities and industrial companies in the management of essential services such as water, waste, and air quality. As such, SUEZ produces drinking water for 66 million people worldwide, recovers 2 million tons of secondary raw materials per year, and generates 3.1 TWh of renewable energy from waste. SUEZ Digital Solutions, a SUEZ subsidiary, is committed to improve the environmental and economic performance of water & waste industries by leveraging the expertise of SUEZ Group through data analytics and AI. The 700+ experts of SUEZ Digital Solutions design, develop, deploy smart water and smart waste solutions worldwide.
Help power a vital cyber security transformation that protects life-saving research and makes a real difference Project Support Analyst - Cyber £35,000 - £40,000 (+ Benefits) Grade: P1 Directorate : Chief Operating Office Reports to: Technology Programme Manager Contract: 18 month fixed-term contract Hours: Part time, 21 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) External closing date: 22 June 2026 Internal closing date: 22 June 2026 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: One competency based interview Interview date: W/C 22 nd June 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. We are seeking a highly organised and proactive individual to support Cancer Research UK's Cyber Security Transformation Programme. In this role, you will provide a wide range of programme support services, including coordinating and managing meetings, organising and facilitating workshops, and producing and maintaining key programme documentation and reporting. Working across multiple workstreams, you will play a central role in ensuring effective programme delivery, while also taking ownership of smaller initiatives and driving them through to completion. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys contributing to impactful, organisation-wide transformation projects. What will I be doing? Provide efficient and effective support on a large and complex cross organisation programme. Schedule and manage meetings, organise and prepare workshops. Facilitate day to day project activities ensuring effective collaboration and planning. Support in managing key programme artifacts including reporting and RAID logs. Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits and options. Manage project budgets, forecasting and tracking external and internal project resources, providing regular reporting on project cost, benefits and status. Ensure communication and critical reporting is provided on schedule and to a high level of quality. Support team with identifying, measuring and tracking progress and benefits throughout the initiative. Lead small pieces of work to support the delivery of the project/programme as required. What skills will I need? Suitable experience in using Microsoft Office and planning and collaboration tools (e.g. Jira, Mural) Experienced in using communication tools and techniques that articulate and present information clearly (e.g. PowerPoint). Experienced in managing project and programme artifacts, including risk and decision logs, planning and reporting documents and budgets. Good communication skills and confidence in acting as the central contact point, responding to routine enquiries in an appropriate manner, redirecting complex enquiries where necessary. Ability to build relationships at all levels and influence where required. Strong time and people management skills, able to juggle multiple projects, deadlines and stakeholders simultaneously Ability to organise and manage own workload consistently, seeking guidance from colleagues when needed. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their getting started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jun 09, 2026
Full time
Help power a vital cyber security transformation that protects life-saving research and makes a real difference Project Support Analyst - Cyber £35,000 - £40,000 (+ Benefits) Grade: P1 Directorate : Chief Operating Office Reports to: Technology Programme Manager Contract: 18 month fixed-term contract Hours: Part time, 21 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) External closing date: 22 June 2026 Internal closing date: 22 June 2026 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: One competency based interview Interview date: W/C 22 nd June 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. We are seeking a highly organised and proactive individual to support Cancer Research UK's Cyber Security Transformation Programme. In this role, you will provide a wide range of programme support services, including coordinating and managing meetings, organising and facilitating workshops, and producing and maintaining key programme documentation and reporting. Working across multiple workstreams, you will play a central role in ensuring effective programme delivery, while also taking ownership of smaller initiatives and driving them through to completion. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys contributing to impactful, organisation-wide transformation projects. What will I be doing? Provide efficient and effective support on a large and complex cross organisation programme. Schedule and manage meetings, organise and prepare workshops. Facilitate day to day project activities ensuring effective collaboration and planning. Support in managing key programme artifacts including reporting and RAID logs. Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits and options. Manage project budgets, forecasting and tracking external and internal project resources, providing regular reporting on project cost, benefits and status. Ensure communication and critical reporting is provided on schedule and to a high level of quality. Support team with identifying, measuring and tracking progress and benefits throughout the initiative. Lead small pieces of work to support the delivery of the project/programme as required. What skills will I need? Suitable experience in using Microsoft Office and planning and collaboration tools (e.g. Jira, Mural) Experienced in using communication tools and techniques that articulate and present information clearly (e.g. PowerPoint). Experienced in managing project and programme artifacts, including risk and decision logs, planning and reporting documents and budgets. Good communication skills and confidence in acting as the central contact point, responding to routine enquiries in an appropriate manner, redirecting complex enquiries where necessary. Ability to build relationships at all levels and influence where required. Strong time and people management skills, able to juggle multiple projects, deadlines and stakeholders simultaneously Ability to organise and manage own workload consistently, seeking guidance from colleagues when needed. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their getting started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment
Jun 07, 2026
Seasonal
Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment
