Customer Service/Sales Administrator Desborough, Northants Hours - Monday to Friday - 37hrs - Office based Salary - £25-27k plus bonus and benefits We're working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression. This is a varied and fast-paced position where no two days are the same. You'll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations. Responsibilities include: Delivering exceptional customer service via phone and email Processing orders and preparing quotes Resolving customer queries and troubleshooting issues Liaising with internal teams including sales, finance, and marketing Managing multiple priorities in a busy environment We're looking for someone who: Has excellent communication skills Enjoys helping customers and solving problems Is organised, proactive, and detail-oriented Can manage multiple tasks effectively Works well both independently and as part of a team Has good Microsoft Office skills Previous experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be provided for the right person. Ideal for someone looking to build a long-term career within a stable and growing business with a friendly, team-focused culture. What's on offer: Competitive salary up to £27k Bonus scheme Private medical insurance Company pension Subsidised gym membership On-site parking 20 days holiday + bank holidays + Christmas shutdown Supportive training environment with genuine progression opportunities If interested, please apply here or call Kim to discuss further.
May 25, 2026
Full time
Customer Service/Sales Administrator Desborough, Northants Hours - Monday to Friday - 37hrs - Office based Salary - £25-27k plus bonus and benefits We're working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression. This is a varied and fast-paced position where no two days are the same. You'll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations. Responsibilities include: Delivering exceptional customer service via phone and email Processing orders and preparing quotes Resolving customer queries and troubleshooting issues Liaising with internal teams including sales, finance, and marketing Managing multiple priorities in a busy environment We're looking for someone who: Has excellent communication skills Enjoys helping customers and solving problems Is organised, proactive, and detail-oriented Can manage multiple tasks effectively Works well both independently and as part of a team Has good Microsoft Office skills Previous experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be provided for the right person. Ideal for someone looking to build a long-term career within a stable and growing business with a friendly, team-focused culture. What's on offer: Competitive salary up to £27k Bonus scheme Private medical insurance Company pension Subsidised gym membership On-site parking 20 days holiday + bank holidays + Christmas shutdown Supportive training environment with genuine progression opportunities If interested, please apply here or call Kim to discuss further.
Part-Time Administrator / Operations Support Edinburgh 3 days per week £16.50+ per hour Office-based Reed is recruiting on behalf of a well-established and friendly membership organisation based in Edinburgh city centre . Due to an exciting period of change, our client is seeking a Part-Time Executive Administrator to join their Operations team and support the smooth day-to-day running of the business. This is a fully office-based role , working Tuesday to Thursday , approximately 21 hours per week . The Role This is a varied administrative support role within a small, collaborative organisation. You will provide practical, hands-on support across business operations, acting as a key point of contact for administrative queries and activities. The role sits within the Audit & Services function and reports primarily to the Operations Manager. Training and ongoing support will be provided, and the organisation welcomes ideas from new team members on improving processes and ways of working. Key Responsibilities General day-to-day administrative and operational support to the business Managing a shared business email inbox and responding to routine queries Coordinating and maintaining records, files and documentation Processing and tracking invoices, including logging, filing and basic system input Supporting monthly administrative checks linked to accounts and payments Maintaining supplier and contact records, including updating databases and lists Assisting with project work such as invoice archiving, data clean-up and information requests Supporting recruitment activities, including screening applications and arranging interviews Assisting with event coordination, meeting logistics and travel arrangements Providing flexible PA-style support to the Operations team as required About You Previous experience in an administrative, office support or operations role Confident using MS Office and business systems Organised, reliable and detail-oriented Comfortable juggling multiple administrative tasks Strong communication skills and a collaborative approach Open to learning new systems and contributing to process improvements (Finance or invoicing experience is beneficial but not essential.) Working Pattern & Location 3 days per week: Tuesday, Wednesday & Thursday Hours: Approximately 9:00am - 4:30pm (30-minute lunch) Location: Office-based, Edinburgh city centre Why Apply? Join a welcoming and supportive small organisation Varied administrative role with exposure to different areas of the business Opportunity to contribute ideas and make a real difference Stable, part-time position with clear structure and support Apply now or contact Robbie Telfer @ Reed Edinburgh for a confidential discussion to learn more about this opportunity.
May 25, 2026
Seasonal
Part-Time Administrator / Operations Support Edinburgh 3 days per week £16.50+ per hour Office-based Reed is recruiting on behalf of a well-established and friendly membership organisation based in Edinburgh city centre . Due to an exciting period of change, our client is seeking a Part-Time Executive Administrator to join their Operations team and support the smooth day-to-day running of the business. This is a fully office-based role , working Tuesday to Thursday , approximately 21 hours per week . The Role This is a varied administrative support role within a small, collaborative organisation. You will provide practical, hands-on support across business operations, acting as a key point of contact for administrative queries and activities. The role sits within the Audit & Services function and reports primarily to the Operations Manager. Training and ongoing support will be provided, and the organisation welcomes ideas from new team members on improving processes and ways of working. Key Responsibilities General day-to-day administrative and operational support to the business Managing a shared business email inbox and responding to routine queries Coordinating and maintaining records, files and documentation Processing and tracking invoices, including logging, filing and basic system input Supporting monthly administrative checks linked to accounts and payments Maintaining supplier and contact records, including updating databases and lists Assisting with project work such as invoice archiving, data clean-up and information requests Supporting recruitment activities, including screening applications and arranging interviews Assisting with event coordination, meeting logistics and travel arrangements Providing flexible PA-style support to the Operations team as required About You Previous experience in an administrative, office support or operations role Confident using MS Office and business systems Organised, reliable and detail-oriented Comfortable juggling multiple administrative tasks Strong communication skills and a collaborative approach Open to learning new systems and contributing to process improvements (Finance or invoicing experience is beneficial but not essential.) Working Pattern & Location 3 days per week: Tuesday, Wednesday & Thursday Hours: Approximately 9:00am - 4:30pm (30-minute lunch) Location: Office-based, Edinburgh city centre Why Apply? Join a welcoming and supportive small organisation Varied administrative role with exposure to different areas of the business Opportunity to contribute ideas and make a real difference Stable, part-time position with clear structure and support Apply now or contact Robbie Telfer @ Reed Edinburgh for a confidential discussion to learn more about this opportunity.
Operations Administrator Are you organised and detail-oriented? Do you thrive in fast-paced environments? Are you an experienced project leader? The operations administrator role offers you the chance to support daily operations, ensuring smooth functioning and compliance within a dynamic waste management company. This is an excellent opportunity to develop your skills and contribute to a forward-thinking organisation committed to sustainability and excellence. Operations Administrator Responsibilities This position will involve, but will not be limited to: Coordinating administrative tasks to support day-to-day operational activities, ensuring information is accurate and up-to-date to facilitate efficient workflows. Maintaining detailed records, trackers, and reports to aid in audits and compliance, aligning with company standards and industry regulations. Collaborating with multiple departments, including workshop and maintenance teams, to ensure timely receipt and completion of documents. Assisting in health and safety compliance documentation and supporting ongoing risk management initiatives. Organising and prioritising workflows to meet strict deadlines, demonstrating your proactive approach. Chasing managers and staff for information and documentation to keep operations moving smoothly. Supporting audit processes by preparing structured documentation and reports. Leading the transition project to a paperless system. Operations Administrator Rewards Competitive administration level salary, depending on experience. 24 days of annual leave plus bank holidays. Access to a comprehensive employee assistance scheme. Company pension scheme to secure your future. Free uniform and PPE tailored for operational environments. Opportunity to work in a vibrant, friendly team that values your contribution. Membership of the cycle-to-work scheme and free annual flu vaccinations. Excellent professional development opportunities with a company committed to sustainability and innovation. The Company Our client is a leading waste management and recycling provider with a rich history, dedicated to excellence and long-term sustainability. They pride themselves on fostering a collaborative culture, prioritising safety, and delivering high-quality services to local communities. Their values centre on environmentally responsible practices, supporting employee growth, and maintaining a commitment to operational excellence. Operations Administrator Experience Essentials Proven experience in admin-heavy operations support roles, within a fast-paced and regulated environment handling high volumes of documentation. Strong proficiency in MS Office applications, particularly Word, Excel, and Outlook. Proven professional experience working collaboratively across multiple departments and with external stakeholders. Knowledge and experience of health and safety procedures and compliance. Ability to work independently, prioritise tasks, and meet deadlines under pressure. A levels or equivalent qualification; a degree in administration or related field is desirable. Experience in the waste or logistics industries within an operations administration role is desirable. Previous experience of taking the lead with projects (not project manager role). Location This is a fully office-based role working primarily at a waste transfer station with occasional site visits. Candidates must have access by car, as there are no public transport links nearby. The site offers free parking, and working hours are Monday to Friday, 8 am to 4:30 pm. IMPORTANT - You must be available to start ASAP and so we cannot consider applications from anyone with a notice period of more than 2 weeks. Action If you are ready to join a professional and supportive environment where your proven organisational, administrative and operational skills will make a real difference, please apply online today! We will review all applications and respond promptly. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
May 23, 2026
Full time
Operations Administrator Are you organised and detail-oriented? Do you thrive in fast-paced environments? Are you an experienced project leader? The operations administrator role offers you the chance to support daily operations, ensuring smooth functioning and compliance within a dynamic waste management company. This is an excellent opportunity to develop your skills and contribute to a forward-thinking organisation committed to sustainability and excellence. Operations Administrator Responsibilities This position will involve, but will not be limited to: Coordinating administrative tasks to support day-to-day operational activities, ensuring information is accurate and up-to-date to facilitate efficient workflows. Maintaining detailed records, trackers, and reports to aid in audits and compliance, aligning with company standards and industry regulations. Collaborating with multiple departments, including workshop and maintenance teams, to ensure timely receipt and completion of documents. Assisting in health and safety compliance documentation and supporting ongoing risk management initiatives. Organising and prioritising workflows to meet strict deadlines, demonstrating your proactive approach. Chasing managers and staff for information and documentation to keep operations moving smoothly. Supporting audit processes by preparing structured documentation and reports. Leading the transition project to a paperless system. Operations Administrator Rewards Competitive administration level salary, depending on experience. 24 days of annual leave plus bank holidays. Access to a comprehensive employee assistance scheme. Company pension scheme to secure your future. Free uniform and PPE tailored for operational environments. Opportunity to work in a vibrant, friendly team that values your contribution. Membership of the cycle-to-work scheme and free annual flu vaccinations. Excellent professional development opportunities with a company committed to sustainability and innovation. The Company Our client is a leading waste management and recycling provider with a rich history, dedicated to excellence and long-term sustainability. They pride themselves on fostering a collaborative culture, prioritising safety, and delivering high-quality services to local communities. Their values centre on environmentally responsible practices, supporting employee growth, and maintaining a commitment to operational excellence. Operations Administrator Experience Essentials Proven experience in admin-heavy operations support roles, within a fast-paced and regulated environment handling high volumes of documentation. Strong proficiency in MS Office applications, particularly Word, Excel, and Outlook. Proven professional experience working collaboratively across multiple departments and with external stakeholders. Knowledge and experience of health and safety procedures and compliance. Ability to work independently, prioritise tasks, and meet deadlines under pressure. A levels or equivalent qualification; a degree in administration or related field is desirable. Experience in the waste or logistics industries within an operations administration role is desirable. Previous experience of taking the lead with projects (not project manager role). Location This is a fully office-based role working primarily at a waste transfer station with occasional site visits. Candidates must have access by car, as there are no public transport links nearby. The site offers free parking, and working hours are Monday to Friday, 8 am to 4:30 pm. IMPORTANT - You must be available to start ASAP and so we cannot consider applications from anyone with a notice period of more than 2 weeks. Action If you are ready to join a professional and supportive environment where your proven organisational, administrative and operational skills will make a real difference, please apply online today! We will review all applications and respond promptly. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
JOB TITLE: Project Support Administrator LOCATION: Exeter (Office Based) SALARY: 26,000 - 35,000 DOE HOURS: Full-Time, Monday - Friday BENEFITS: 25 days holiday entitlement Salary sacrifice pension scheme Private health insurance cover with Vitality Gym membership discount through Vitality We are currently recruiting for a highly organised and detail-focused Project Support Administrator to join a professional and fast-paced business in Exeter. This is an excellent opportunity for someone with strong administration, coordination, and reporting experience who enjoys working across multiple teams, supporting project delivery, and ensuring accurate information flow between departments. MAIN RESPONSIBILITIES: Supporting the setup and administration of new projects across internal systems Maintaining and updating trackers, reporting tools, and project documentation Liaising with Project Managers, Finance teams, and senior stakeholders to ensure smooth project delivery Assisting with scheduling, resource coordination, and weekly planning activities KEY SKILLS: Experience in project coordination, project support, operations, or administration Strong organisational skills with excellent attention to detail Confident communicator, comfortable working with multiple stakeholders Strong numerical ability and comfortable working with data, budgets, and reporting Experience using spreadsheets and multiple systems (CRM or project tools desirable) Ability to manage competing priorities in a busy environment Proactive, professional, and solutions-focused approach This is a fantastic opportunity to join a growing business offering long-term development, exposure to project delivery and finance processes, and a varied workload within a collaborative team. NEXT STEPS: To apply, please submit your CV today. You can apply online or by emailing your CV directly to (url removed). Alternatively, you can call Georgia on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Full time
JOB TITLE: Project Support Administrator LOCATION: Exeter (Office Based) SALARY: 26,000 - 35,000 DOE HOURS: Full-Time, Monday - Friday BENEFITS: 25 days holiday entitlement Salary sacrifice pension scheme Private health insurance cover with Vitality Gym membership discount through Vitality We are currently recruiting for a highly organised and detail-focused Project Support Administrator to join a professional and fast-paced business in Exeter. This is an excellent opportunity for someone with strong administration, coordination, and reporting experience who enjoys working across multiple teams, supporting project delivery, and ensuring accurate information flow between departments. MAIN RESPONSIBILITIES: Supporting the setup and administration of new projects across internal systems Maintaining and updating trackers, reporting tools, and project documentation Liaising with Project Managers, Finance teams, and senior stakeholders to ensure smooth project delivery Assisting with scheduling, resource coordination, and weekly planning activities KEY SKILLS: Experience in project coordination, project support, operations, or administration Strong organisational skills with excellent attention to detail Confident communicator, comfortable working with multiple stakeholders Strong numerical ability and comfortable working with data, budgets, and reporting Experience using spreadsheets and multiple systems (CRM or project tools desirable) Ability to manage competing priorities in a busy environment Proactive, professional, and solutions-focused approach This is a fantastic opportunity to join a growing business offering long-term development, exposure to project delivery and finance processes, and a varied workload within a collaborative team. NEXT STEPS: To apply, please submit your CV today. You can apply online or by emailing your CV directly to (url removed). Alternatively, you can call Georgia on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A fantastic opportunity has arisen for a Management Assistant to support the Commercial Director in a fast-paced manufacturing business. The role will be to deliver high-quality PA, administrative & project support to the Commercial Director & Sales Directors of the UK Insulation Boards division, enabling the Commercial Management Team & their teams to operate efficiently & effectively. The role works predominantly in direct support of the Commercial Director, acting on their behalf when appropriate. It plays a key role in developing, maintaining & improving administrative processes & systems, providing high-quality management support to help the Senior Commercial Management Team operate effectively in their field based roles Job Description: Provide comprehensive PA support to the Commercial Director & Sales Directors, including proactive diary management & coordination of meetings. Act as a key point of contact, responding on behalf of senior stakeholders where appropriate & ensuring timely follow-up of actions. As the PA you will coordinate complex travel arrangements, accommodation, meetings & hospitality, both in the UK & internationally. Manage general administrative activities to support the efficient running of the Commercial Management Team. As the PA you will prepare, format & support the creation of professional presentations, reports & management documents. Attend meetings as required, producing accurate minutes, action logs & timely distribution of documentation. Collate, review & distribute agendas, papers & reports in line with agreed timescales. Build & maintain effective working relationships with internal stakeholders, customers & external contractors. Send out price lists, price increase and surcharge letters, and prepare, raise, and distribute rebate letters as required. Provide support with ordering office stationery and essential refreshments, including coffee, sugar, and lunches. Plan, coordinate & support corporate events, customer hospitality & internal meetings. Liaise with event organisers, venues & suppliers to manage logistics, budgets & timelines. Work closely with the Marketing team to support exhibitions, conferences & external events. Build effective working relationships with customer support teams & event stakeholders. Maintain active memberships with trade bodies by renewing annually, keeping certificates up to date, and monitoring key dates for related events. Produce regular & ad hoc reports for the Commercial Director using SAP/BI & other business systems. Analyse & present sales & performance data in clear, professional formats. Create & maintain monthly management presentations using Excel & PowerPoint. Prepare, draft & quality check surveys, reports, statistics & other commercial documentation Candidate Requirements: Education Level & General Experience Educated to GCSE level (Grade C / 4 or above) or equivalent; further education or professional PA/Business Administration qualifications desirable. Significant & recent experience in a Management Assistant, PA, Executive Assistant or Senior Administrator in a role supporting senior leaders. Advanced user of Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint & Teams, with confidence using shared documents & collaboration tools. Strong experience managing data accuracy, reporting & dashboards. Confident working with reporting tools, spreadsheets & presentations, including manipulation of data for management information. Experience working with expenses systems desirable. Comfortable working in a fast-paced, changeable & hybrid working environment. Full valid Uk driving licence is essential Valid passport is essential as occasional travel to Europe This role is commutable from: Stoke on Trent, Newcastle under Lyme, Longton, Uttoxeter, Stone, Stafford, Leek, Cheadle, Eccleshall and surrounding areas This role would suit candidates with the following experience: an PA, Management Assistant, Executive Assistant, Business Administration, EA, Senior Administrator, Senior Secretary Hours: Monday Friday, 8:00 am 4:00 pm Salary: up to £35,000 Per Annum The role will start onsite, then once comfortable in the role, it will move to hybrid 2 days at home, 3 days in the office. Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 20, 2026
Full time
A fantastic opportunity has arisen for a Management Assistant to support the Commercial Director in a fast-paced manufacturing business. The role will be to deliver high-quality PA, administrative & project support to the Commercial Director & Sales Directors of the UK Insulation Boards division, enabling the Commercial Management Team & their teams to operate efficiently & effectively. The role works predominantly in direct support of the Commercial Director, acting on their behalf when appropriate. It plays a key role in developing, maintaining & improving administrative processes & systems, providing high-quality management support to help the Senior Commercial Management Team operate effectively in their field based roles Job Description: Provide comprehensive PA support to the Commercial Director & Sales Directors, including proactive diary management & coordination of meetings. Act as a key point of contact, responding on behalf of senior stakeholders where appropriate & ensuring timely follow-up of actions. As the PA you will coordinate complex travel arrangements, accommodation, meetings & hospitality, both in the UK & internationally. Manage general administrative activities to support the efficient running of the Commercial Management Team. As the PA you will prepare, format & support the creation of professional presentations, reports & management documents. Attend meetings as required, producing accurate minutes, action logs & timely distribution of documentation. Collate, review & distribute agendas, papers & reports in line with agreed timescales. Build & maintain effective working relationships with internal stakeholders, customers & external contractors. Send out price lists, price increase and surcharge letters, and prepare, raise, and distribute rebate letters as required. Provide support with ordering office stationery and essential refreshments, including coffee, sugar, and lunches. Plan, coordinate & support corporate events, customer hospitality & internal meetings. Liaise with event organisers, venues & suppliers to manage logistics, budgets & timelines. Work closely with the Marketing team to support exhibitions, conferences & external events. Build effective working relationships with customer support teams & event stakeholders. Maintain active memberships with trade bodies by renewing annually, keeping certificates up to date, and monitoring key dates for related events. Produce regular & ad hoc reports for the Commercial Director using SAP/BI & other business systems. Analyse & present sales & performance data in clear, professional formats. Create & maintain monthly management presentations using Excel & PowerPoint. Prepare, draft & quality check surveys, reports, statistics & other commercial documentation Candidate Requirements: Education Level & General Experience Educated to GCSE level (Grade C / 4 or above) or equivalent; further education or professional PA/Business Administration qualifications desirable. Significant & recent experience in a Management Assistant, PA, Executive Assistant or Senior Administrator in a role supporting senior leaders. Advanced user of Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint & Teams, with confidence using shared documents & collaboration tools. Strong experience managing data accuracy, reporting & dashboards. Confident working with reporting tools, spreadsheets & presentations, including manipulation of data for management information. Experience working with expenses systems desirable. Comfortable working in a fast-paced, changeable & hybrid working environment. Full valid Uk driving licence is essential Valid passport is essential as occasional travel to Europe This role is commutable from: Stoke on Trent, Newcastle under Lyme, Longton, Uttoxeter, Stone, Stafford, Leek, Cheadle, Eccleshall and surrounding areas This role would suit candidates with the following experience: an PA, Management Assistant, Executive Assistant, Business Administration, EA, Senior Administrator, Senior Secretary Hours: Monday Friday, 8:00 am 4:00 pm Salary: up to £35,000 Per Annum The role will start onsite, then once comfortable in the role, it will move to hybrid 2 days at home, 3 days in the office. Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details
May 15, 2026
Full time
Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details
Head of Operations Bolton Office with hybrid working Contract type: Permanent, 35 hours per week Salary range: £79,482 - £89,238 per annum Ref: RCN02726 There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate. As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace. You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention. Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you'll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership. An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities. The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role. A commitment to trade union values and worker rights is essential, as is a strong personal commitment to promoting and embedding equity, diversity and inclusion. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. Our selection process Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Sarah Hardman, PA to Simon Browes, Regional Director on or e-mail . For more information about the recruitment and selection process please contact Closing date: 11.59pm, 5 October 2025. If we receive many applications after a week of advertising, we may close this vacancy earlier. Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
Oct 04, 2025
Full time
Head of Operations Bolton Office with hybrid working Contract type: Permanent, 35 hours per week Salary range: £79,482 - £89,238 per annum Ref: RCN02726 There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate. As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace. You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention. Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you'll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership. An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities. The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role. A commitment to trade union values and worker rights is essential, as is a strong personal commitment to promoting and embedding equity, diversity and inclusion. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. Our selection process Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Sarah Hardman, PA to Simon Browes, Regional Director on or e-mail . For more information about the recruitment and selection process please contact Closing date: 11.59pm, 5 October 2025. If we receive many applications after a week of advertising, we may close this vacancy earlier. Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
Commercial Administrator Location: Templepatrick, BT39 0RA Salary: £27,000-£29,000 DOE Contract Type: Permanent, full-time Working hours: Monday-Friday 09:00-17:00 About the role We are looking for a proactive and highly organised Commercial Administrator to support our commercial team within the landscaping sector. This role is vital in ensuring the smooth administration of contracts, procurement, and financial documentation across a range of high-quality soft and hard landscaping projects. You will be a part of a supportive and collaborative team environment with opportunities to train, develop and progress your career! Key Responsibilities: Provide administrative support to the commercial team, including document control, contract administration and reporting. Assist with the preparation and submission of tenders, quotations, and pre-qualification questionnaires (PQQs). Maintain accurate records of project costs, variations and subcontractor agreements. Support procurement processes by issuing purchase orders, tracking deliveries, and liaising with suppliers. Monitor and update project trackers, schedules and commercial reports. General administrative tasks including filing, data entry, and correspondence. Assist with the preparation of valuations, applications for payment and final accounts. Coordinate with site teams to ensure timely submission of timesheets, delivery notes and site records. Ensure compliance with company procedures and industry regulations. Requirements: Previous experience in a commercial or administrative role within the construction or landscaping industry. Strong organisational and time management skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with contract administration (e.g., NEC, JCT) desirable. Knowledge of landscaping materials and terminology beneficial. Benefits 21 days holiday plus bank holidays. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manager your finances. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Oct 04, 2025
Full time
Commercial Administrator Location: Templepatrick, BT39 0RA Salary: £27,000-£29,000 DOE Contract Type: Permanent, full-time Working hours: Monday-Friday 09:00-17:00 About the role We are looking for a proactive and highly organised Commercial Administrator to support our commercial team within the landscaping sector. This role is vital in ensuring the smooth administration of contracts, procurement, and financial documentation across a range of high-quality soft and hard landscaping projects. You will be a part of a supportive and collaborative team environment with opportunities to train, develop and progress your career! Key Responsibilities: Provide administrative support to the commercial team, including document control, contract administration and reporting. Assist with the preparation and submission of tenders, quotations, and pre-qualification questionnaires (PQQs). Maintain accurate records of project costs, variations and subcontractor agreements. Support procurement processes by issuing purchase orders, tracking deliveries, and liaising with suppliers. Monitor and update project trackers, schedules and commercial reports. General administrative tasks including filing, data entry, and correspondence. Assist with the preparation of valuations, applications for payment and final accounts. Coordinate with site teams to ensure timely submission of timesheets, delivery notes and site records. Ensure compliance with company procedures and industry regulations. Requirements: Previous experience in a commercial or administrative role within the construction or landscaping industry. Strong organisational and time management skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with contract administration (e.g., NEC, JCT) desirable. Knowledge of landscaping materials and terminology beneficial. Benefits 21 days holiday plus bank holidays. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manager your finances. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.