8 jobs found

Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!

We re looking for a CCTV Service Desk Engineer to join a busy and growing team based in Bracknell. This is a fantastic opportunity for someone with strong communication skills, a technical mindset and a proactive approach to customer support. About the candidate We re looking for someone who is organised, reliable and confident when handling customer queries and technical issues. The ideal candidate will have previous experience within a support desk, helpdesk or coordination role (not IT focussed) and will be comfortable managing multiple tasks in a fast-paced environment while maintaining a high standard of customer service. You will have strong communication skills, a professional and proactive approach, and excellent attention to detail. You should be confident prioritising workloads, troubleshooting basic technical issues and working with Windows operating systems and remote connection tools. Experience working to response time targets or service level agreements would be beneficial, along with the ability to work both independently and as part of a team. Salary: £32,000 to £37K per year Hours : Full time, 40 hours per week Location: Office based in Bracknell background: Facilities, fire and security or mechanical support What you ll do You ll act as the first point of contact for incoming support requests, providing first-line assistance and coordinating issues through to resolution. You ll manage service tickets, update internal systems accurately and ensure customers are kept informed throughout the process. The role will involve remote troubleshooting, escalating issues where required and supporting engineers and internal teams with day-to-day coordination. You ll also contribute to continuous improvements within the department and maintain up-to-date technical knowledge through training and development. Benefits • 25 days holiday plus bank holidays • Simply Health scheme • Company pension • Bonus scheme after probation • Ongoing training and development opportunities If this sounds like your next opportunity, we d love to hear from you apply today!

TechOps Lead We're looking for a TechOps Lead to take ownership of technical operations within a fast-growing, technology-driven organisation transforming real-world infrastructure through smart, connected systems. This is a player-manager role , ideal for someone who enjoys balancing leadership with hands-on technical work. You'll lead a small team while remaining deeply involved in infrastructure, diagnostics, and continuous improvement across a distributed technology estate. The Role As TechOps Lead, you'll own the technical operations function end-to-end. You'll set standards for how issues are identified and resolved, act as the escalation point for complex problems, and ensure the reliability and performance of a multi-site infrastructure. You'll work closely with operational and project stakeholders, acting as the technical authority across systems that combine hardware, networking, and backend platforms. Key Responsibilities Leadership & Team Management Lead, mentor, and line manage a team of TechOps engineers Set clear expectations, run 1:1s, and drive performance standards Define and document workflows, escalation paths, and SOPs Own and optimise the service desk/ticketing pipeline Report on performance metrics, trends, and improvements Monitoring & Device Management Own monitoring and alerting systems to proactively identify issues Manage lifecycle of IoT and edge devices across multiple sites Drive preventative maintenance strategies Lead root-cause analysis and post-incident reviews Maintain accurate asset inventory and ensure compliance standards Infrastructure & Networking Manage site network infrastructure (routers, VPNs, DNS, DHCP, etc.) Standardise configurations and maintain documentation Troubleshoot end-to-end system workflows across hardware and software Act as escalation point for complex technical issues Recommend and implement infrastructure improvements New Site Onboarding Lead technical delivery of new site deployments Oversee network design, hardware setup, and system configuration Support remote commissioning and technical validation before go-live What We're Looking For Experience 6+ years in IT support, infrastructure, or technical operations Proven experience managing or leading a technical team Experience working with distributed systems or multi-site environments Exposure to IoT, CCTV, ANPR, or similar infrastructure is advantageous Technical Skills Strong networking knowledge (IP, VLANs, VPNs, DNS, DHCP, firewalls) Experience with routers, switches, and firewall

Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We're growing rapidly - and we're looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You'll be the face of Venom IT onsite - diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You'll work independently, think on your feet, and get stuck in across a wide range of environments. What You'll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary - approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you're a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!

Ark Mechanical & Electrical Services was created in line with the JRL Group s philosophy of owning the solution . With MEP vital to the success of every project, the Group identified that dividing the package had the potential to adversely affect the critical path. Taking control of this, Ark M&E provides a complete mechanical, electrical and public health (MEP) solution for large complex residential projects. We require an Electrical Design Engineer to join our Technical team at our head office in Borehamwood. Role & Responsibilities: Defining the installation requirements of electrical systems and components Responsible for undertaking electrical services design including lighting, small power, fire alarms, CCTV and security system Preparation and configuration of standard and custom wiring drawings Performing electrical load analysis The selection and application of materials and processes appropriate to each design element Supporting Mechanical Design Engineers within the group with guidance on electrical issues Supporting problem solving during manufacturing build process and through aftermarket queries HV/ LV designing Producing lighting and cable calculations using Amtech and Dialux Coordinate with the 2D and 3D CAD and Revit MEP teams to create models Perform the role of Electrical Design Lead at internal and external design review meetings. Supervising and mentoring an electrical design team to ensure the quality of the design output and achievement of deadlines throughout the project. Evaluating technical requirements and providing viable solutions Requirements: Demonstrable experience and knowledge/qualifications in Electrical Building Services Engineering design Autodesk CAD and Microsoft Office packages Experience of site works including mechanical condition surveys and snagging/inspection during construction works, experience of commissioning witnessing Experience in specification writing (NBS or NES type) would be beneficial Experience in thermal modelling/EPC assessment would be beneficial Experience of sustainable design solutions Knowledge and application of Building Regulations (Part L, Part F etc.) and appropriate British Standards (heating, natural gas, pipework systems etc.) Knowledge of RIBA Plan of Work/BSRIA Building Services Design Framework process Ability to manage workload of multiple projects and prioritise workload Working as part of a team or autonomously Writing and verbal communications Analysing and problem solving Membership of professional engineering institution (CIBSE/IMechE/IET) preferred but not essential. We will support candidates looking to progress to CEng/IEng or EngTech level

IT Support Engineer / Junior Consultant London, England £25,000 to £28,000 An opportunity is available for a confident, well-presented IT Support Engineer to move into consultancy within a London based IT consultancy, who offer businesses professional IT support services and project implementation. As an IT Consultant, your focus will be on maintaining and supporting the client's IT infrastructure, planning and implementing new technology projects with realistic expectations of customer budgets. You must be well-presented, have excellent communication skills, both written and verbal, and strong client facing skills. A willingness to take ownership of issues and a commitment to providing excellent customer service is also key. This is the ideal role for a motivated professional, with a strong skill set that includes experience of Microsoft Cloud, Desktop and Server products looking to further their career. The ability to find solutions to technical problems that you have not had previous experience of solving by utilising search engines and forums. The successful applicant will have the opportunity to progress within an expanding company and grow their skills in other technical areas such as VOIP, IP CCTV and AV. Responsibilities: Collect customer requirements and work with the team to provide technology solutions. Providing efficient customer support for servers, desktops, routers, firewalls, applications and client networks. Although predominantly office-based, you will visit clients in the London area, when required. Update client notes in a clear and methodical manner. Update and track issues using ticketing software. Provide time information for billing. To be considered for this position, you must have some of the skill sets outlined below. Where our client asks for knowledge, they expect an understanding of the relevant technology not necessarily hands on experience: Experience with Windows Server 2016, 2019 and 2022. Experience with Office365/M365 and Azure. Experience with Hyper-V. Experience of Windows 10 and 11 desktop operating systems. Basic Knowledge of Mac OSX operating systems. Experience with Windows Active Directory. Knowledge of Windows File / Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardware maintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT Support Engineer sounds like the ideal next step to grow your career, then apply today.

This role is primarily based on-site at a secondary school in St Albans, serving as the senior escalation point alongside the onsite technician. You will manage the school's network, resolve technical issues, and ensure IT systems support teaching, learning, and administration. While mainly site-based, you will also be part of a wider Technology in Schools team providing hands-on support to other schools in Hertfordshire as needed. Occasional project work such as network and Wi-Fi installations, cloud solutions, and remote service desk support may also be part of your role. Some out-of-hours work may be required to maintain smooth system operations during school hours. Key Responsibilities Deliver both on-site and remote IT support for educational settings, ensuring optimal operation of Windows, iOS, and Google devices. Act as the first point of contact for technical support tickets, resolving issues promptly and escalating when needed. Configure and deploy hardware and software, including workstations, tablets, laptops, drivers, and printers tailored to school environments. Support Office 365 administration including user management, email setup, licensing, and basic troubleshooting. Collaborate effectively with customers, internal teams, and third-party suppliers to maintain high service standards and strong customer relationships. Ideal Candidate Profile Proficient in Windows Server (), Hyper-V, Active Directory, Group Policy, DHCP, and MFA. Skilled in Microsoft 365, Azure, SharePoint, Teams, Windows 10/11, and Google G Suite. Experienced with Switches, VLANs, wireless technologies, Mobile Device Management (MDM), and school systems such as CCTV and digital signage. Effective communicator with excellent problem-solving capability and mentoring skills. Calm, organised, flexible, and capable of travel with a full driving licence. Equipped for hybrid working, including home working setup. Benefits Include 28 days annual leave plus bank holidays, increasing to 31 days after five years of service. Additional leave options including compassionate, emergency, pregnancy-related sickness, and disability leave for appointments. Pension scheme with 10% employer contribution. Life assurance. Cycle to Work scheme. Annual company bonus opportunity. Learning and development opportunities including academic sponsorship. Occupational sick, maternity, and adoption pay. Employee rewards platform offering savings, discounts, and cashback. Paid leave for volunteering, especially school governance roles. Hybrid flexible working with commuting expense support. Access to Employee Assistance Programme, including counselling. Mental Health First Aiders. Modern office facilities. Employment Details Contract: Permanent. Hours: 37 hours per week, 52 weeks per year. Salary: £28,000 FTE. Location: On-site at secondary school in St Albans with occasional attendance at office or other sites as business needs evolve. Closing date: Applications reviewed as received, early application advised. Interview process: Initial remote MS Teams interview followed by face-to-face interview stage.

Onsite Engineer - London (Within M25) - 40k to 45k - Monday to Friday - 40 hours a week - weekends OT available - Location: Central London (site-based) Salary: 45,000 (negotiable depending on experience) Hours: Monday to Friday Contract: Full-time, Permanent About the Role We're seeking a proactive and technically capable Onsite Engineer to support a long-term, high-security project based in Central London. This is a two-year programme with a gradual transition from team-based support to independent working, offering a unique opportunity to be part of a critical infrastructure environment. The role involves supporting and maintaining large-scale integrated security systems, including CCTV, access control, and perimeter detection. While the day-to-day pace is steady, the environment is highly secure and requires a detail-oriented, dependable engineer who can work autonomously and communicate effectively with stakeholders. Key Details Based on-site in Central London (Westminster Embankment area) Monday to Friday schedule 5-10 weekend shifts available annually (first refusal given to this role) One Field Engineer visits the site weekly for additional support 2-week turnaround for onboarding and clearance process Must be eligible for DV clearance (British citizen or born in the UK with a British passport) Key Responsibilities Respond to daily fault requests and complete planned preventative maintenance (PPM) Support out-of-hours reactive duties as required Maintain and repair high-end integrated systems including CCTV, access control, and perimeter detection Ensure the site remains secure and operational at all times Work collaboratively with remote engineering teams and escalate complex issues when needed Maintain accurate service records and communicate effectively with the helpdesk Skills & Experience Essential: Strong knowledge of CCTV, DVR/NVR, and access control systems Experience with IP systems, RAID recording, and video matrix systems Confident in on-site diagnostics and repairs Excellent communication and customer service skills Desirable: Experience with: PID systems Galaxy alarms Cortech GUI CEM, C-Cure, or Gallagher Access Control Synergy, Milestone First-line gate/barrier repairs Benefits Remote & hybrid working supported (where applicable) Flexible working around core hours Health & wellbeing programme Life assurance (4x annual salary) 5% matched pension scheme Holiday carry-over (up to 5 days) Reward & recognition programme Long service rewards Learning & development support including mentoring and coaching About the Company Our client is a specialist provider of integrated surveillance and control systems, delivering end-to-end solutions for some of the UK's most demanding and secure environments. With deep technical expertise and a proven track record in complex, regulated sectors, they serve clients across public space, heritage, transport, critical national infrastructure, finance, high-security, and custodial markets. Their culture is fast-paced, collaborative, and focused on delivering innovative, dependable solutions. They value their people highly and are committed to providing a stimulating environment that supports both personal and professional growth. Interested? please call Aleks on (phone number removed) or apply now