New Homes Sales Advisor An exciting opportunity has arisen for an experienced and driven New Homes Sales advisor to join a prestigious house builder on a flagship residential development in Greater Manchester. renowned for delivering high-quality homes and maintaining a strong reputation for customer satisfaction, this well-established developer takes pride in creating thoughtfully designed communities and providing a personal approach to home building. the development will feature an impressive collection of premium 3, 4 and 5 bedroom homes, appealing to growing families and executive purchasers alike. As a New Homes Sales Advisor, you will play a key role in guiding customers through the home buying journey, from initial enquiry through to reservation and completion, ensuring an exceptional customer experience throughout. Key Responsibilities: managing all customer enquires and converting leads into reservations. Delivering exceptional customer service throughout the sales process. Conducting site and show home tours for prospective purchasers. maintain accurate records on CRM systems and completing all sales administration. Working closely with mortgage advisors, solicitors and internal departments to ensure a smooth customer journey. Achieving and exceeding sales targets while maintaining high standards of presentation and compliance. Proactively generating interest through local marketing initiatives and networking opportunities. About You: previous experience in Customer facing sales related roles. Proven track record of achieving sales targets Excellent communication and relationship building skills. Highly organised with strong attention to detail. self-motivated, professional and customer focused. Flexible to work weekends and bank holidays. Whats on offer: Competitive basic salary. Attractive commission structure with excellent earning potential. Opportunity to work for a respected family-owned house builder with a strong reputation for quality. A premium development compromising high quality 3,4 and 5 bedroom homes. Ongoing training and career progression opportunities. Supportive and professional working environment. If you are passionate about delivering outstanding customer experience, we would love to hear from you. If you send your CV to (url removed) or for further information on the role you can give me a call on (phone number removed).
Jun 16, 2026
Full time
New Homes Sales Advisor An exciting opportunity has arisen for an experienced and driven New Homes Sales advisor to join a prestigious house builder on a flagship residential development in Greater Manchester. renowned for delivering high-quality homes and maintaining a strong reputation for customer satisfaction, this well-established developer takes pride in creating thoughtfully designed communities and providing a personal approach to home building. the development will feature an impressive collection of premium 3, 4 and 5 bedroom homes, appealing to growing families and executive purchasers alike. As a New Homes Sales Advisor, you will play a key role in guiding customers through the home buying journey, from initial enquiry through to reservation and completion, ensuring an exceptional customer experience throughout. Key Responsibilities: managing all customer enquires and converting leads into reservations. Delivering exceptional customer service throughout the sales process. Conducting site and show home tours for prospective purchasers. maintain accurate records on CRM systems and completing all sales administration. Working closely with mortgage advisors, solicitors and internal departments to ensure a smooth customer journey. Achieving and exceeding sales targets while maintaining high standards of presentation and compliance. Proactively generating interest through local marketing initiatives and networking opportunities. About You: previous experience in Customer facing sales related roles. Proven track record of achieving sales targets Excellent communication and relationship building skills. Highly organised with strong attention to detail. self-motivated, professional and customer focused. Flexible to work weekends and bank holidays. Whats on offer: Competitive basic salary. Attractive commission structure with excellent earning potential. Opportunity to work for a respected family-owned house builder with a strong reputation for quality. A premium development compromising high quality 3,4 and 5 bedroom homes. Ongoing training and career progression opportunities. Supportive and professional working environment. If you are passionate about delivering outstanding customer experience, we would love to hear from you. If you send your CV to (url removed) or for further information on the role you can give me a call on (phone number removed).
Sales Advisor - 32,000 OTE Torquay, Devon Join a Fast-Paced Sales Environment Where Success Is Rewarded Are you a driven sales professional who thrives on building relationships, exceeding targets, and helping customers find the right solutions? Do you enjoy working in a dynamic environment where every conversation presents a new opportunity? At Riviera Insurance Services, we're looking for an ambitious and customer-focused Sales Advisor to join our growing team in the heart of Torquay. This is an exciting opportunity to develop your career within a well-established and expanding insurance business. You'll be part of a fast-paced sales environment where no two days are the same, balancing new business development and relationship building. In return, you'll receive ongoing support, professional development, and genuine opportunities to progress your career. If you're motivated by achieving results, delivering excellent customer service, and being recognised for your contribution, we'd love to hear from you. The Role As a Sales Advisor, you'll play a key role in driving business growth by helping customers secure the right insurance solutions while building long-term relationships. Working within a busy and energetic sales team, you'll manage a varied workload, identify opportunities to grow accounts, and consistently deliver exceptional service. Key Responsibilities Build and maintain strong relationships with customers and insurers. Generate and convert new business opportunities. Carry out detailed fact-finding to understand customer needs. Provide tailored insurance solutions and competitive quotations. Identify and maximise cross-selling and upselling opportunities. Deliver outstanding customer service while ensuring FCA compliance. Achieve individual sales targets and contribute to wider team objectives and KPIs. What We Offer Competitive salary of 32,000 OTE Genuine career progression within a growing and ambitious business Ongoing industry training and professional development Supportive, collaborative team culture Recognition and reward for success The opportunity to work with a trusted and established insurance specialist A business that values integrity, customer service, and employee development About You We're looking for someone who is: A confident and effective communicator Motivated by achieving targets and delivering results Customer-focused with a professional approach Organised and able to manage a busy workload Commercially aware with strong sales instincts Comfortable working in a fast-paced, target-driven environment Able to work independently and as part of a high-performing team Eager to learn, develop, and build a long-term career Ready to take the next step? If you're looking for a rewarding role where your hard work is recognised, your development is supported, and your success genuinely matters, apply today and become part of Riviera Insurance Services' continued growth
Jun 16, 2026
Full time
Sales Advisor - 32,000 OTE Torquay, Devon Join a Fast-Paced Sales Environment Where Success Is Rewarded Are you a driven sales professional who thrives on building relationships, exceeding targets, and helping customers find the right solutions? Do you enjoy working in a dynamic environment where every conversation presents a new opportunity? At Riviera Insurance Services, we're looking for an ambitious and customer-focused Sales Advisor to join our growing team in the heart of Torquay. This is an exciting opportunity to develop your career within a well-established and expanding insurance business. You'll be part of a fast-paced sales environment where no two days are the same, balancing new business development and relationship building. In return, you'll receive ongoing support, professional development, and genuine opportunities to progress your career. If you're motivated by achieving results, delivering excellent customer service, and being recognised for your contribution, we'd love to hear from you. The Role As a Sales Advisor, you'll play a key role in driving business growth by helping customers secure the right insurance solutions while building long-term relationships. Working within a busy and energetic sales team, you'll manage a varied workload, identify opportunities to grow accounts, and consistently deliver exceptional service. Key Responsibilities Build and maintain strong relationships with customers and insurers. Generate and convert new business opportunities. Carry out detailed fact-finding to understand customer needs. Provide tailored insurance solutions and competitive quotations. Identify and maximise cross-selling and upselling opportunities. Deliver outstanding customer service while ensuring FCA compliance. Achieve individual sales targets and contribute to wider team objectives and KPIs. What We Offer Competitive salary of 32,000 OTE Genuine career progression within a growing and ambitious business Ongoing industry training and professional development Supportive, collaborative team culture Recognition and reward for success The opportunity to work with a trusted and established insurance specialist A business that values integrity, customer service, and employee development About You We're looking for someone who is: A confident and effective communicator Motivated by achieving targets and delivering results Customer-focused with a professional approach Organised and able to manage a busy workload Commercially aware with strong sales instincts Comfortable working in a fast-paced, target-driven environment Able to work independently and as part of a high-performing team Eager to learn, develop, and build a long-term career Ready to take the next step? If you're looking for a rewarding role where your hard work is recognised, your development is supported, and your success genuinely matters, apply today and become part of Riviera Insurance Services' continued growth
Permanent £35,000 - £40,000 per annum Grass Roots Academic Support is supporting one of their clients in Norfolk who is seeking a Commercial Property Legal Advisor. With three innovation parks situated on the outskirts of Norwich and one opening soon in Stowmarket, they offer fantastic career development opportunities within a growing company! Specializing in commercial property contracts, this role is mainly based near Coltishall, North of Norwich, with a requirement to travel to other sites around Norfolk. What They offer: • Competitive salary. • 26 days annual leave (excluding bank holidays) • Company pension scheme • Career progression and personal development opportunities. • Being part of a team as opposed to just being a number. • Company sick pay and private medical insurance. About the role: The Commercial Property Legal specialist will be the primary gatekeeper for all leasing activities across our business parks. This role is responsible for drafting, negotiating, and managing the end-to-end lifecycle of commercial leases for our 300+ SME tenants. You will act as the bridge between the management and sales team and our tenants, ensuring legal compliance and customer centricity. Key Responsibilities: Lease & Legal Documentation • Draft, review, negotiate, and manage commercial leases, renewals, licences to alter, deeds of surrender, and related tenancy documentation • Manage the end-to-end lease process from instruction through to completion and ongoing administration • Maintain accurate lease records and ensure all documentation is compliant and up to date Commercial Property & Legal Process Support • Provide guidance to internal teams on commercial landlord and tenant matters, including lease obligations, rent reviews, service charges and break clauses • Liaise with external solicitors and professional advisors where required • Ensure legal processes are followed correctly and efficiently throughout the tenancy lifecycle The Ideal Candidate: • Experience in commercial property, lease administration, legal services, or commercial real estate management • Strong working knowledge of commercial leases and landlord & tenant processes • Previous experience drafting and managing lease documentation and renewals • Ability to confidently interpret and explain legal terminology and lease obligations to non-legal stakeholders and small business owners • Highly organised with excellent attention to detail and document management skills • Commercially aware, customer-focused, and able to work collaboratively with operational and sales teams • Experience working within a law firm, commercial property environment, or in house property team would be advantageous. For further information about this role and remuneration please contact David Appleyard
Jun 16, 2026
Full time
Permanent £35,000 - £40,000 per annum Grass Roots Academic Support is supporting one of their clients in Norfolk who is seeking a Commercial Property Legal Advisor. With three innovation parks situated on the outskirts of Norwich and one opening soon in Stowmarket, they offer fantastic career development opportunities within a growing company! Specializing in commercial property contracts, this role is mainly based near Coltishall, North of Norwich, with a requirement to travel to other sites around Norfolk. What They offer: • Competitive salary. • 26 days annual leave (excluding bank holidays) • Company pension scheme • Career progression and personal development opportunities. • Being part of a team as opposed to just being a number. • Company sick pay and private medical insurance. About the role: The Commercial Property Legal specialist will be the primary gatekeeper for all leasing activities across our business parks. This role is responsible for drafting, negotiating, and managing the end-to-end lifecycle of commercial leases for our 300+ SME tenants. You will act as the bridge between the management and sales team and our tenants, ensuring legal compliance and customer centricity. Key Responsibilities: Lease & Legal Documentation • Draft, review, negotiate, and manage commercial leases, renewals, licences to alter, deeds of surrender, and related tenancy documentation • Manage the end-to-end lease process from instruction through to completion and ongoing administration • Maintain accurate lease records and ensure all documentation is compliant and up to date Commercial Property & Legal Process Support • Provide guidance to internal teams on commercial landlord and tenant matters, including lease obligations, rent reviews, service charges and break clauses • Liaise with external solicitors and professional advisors where required • Ensure legal processes are followed correctly and efficiently throughout the tenancy lifecycle The Ideal Candidate: • Experience in commercial property, lease administration, legal services, or commercial real estate management • Strong working knowledge of commercial leases and landlord & tenant processes • Previous experience drafting and managing lease documentation and renewals • Ability to confidently interpret and explain legal terminology and lease obligations to non-legal stakeholders and small business owners • Highly organised with excellent attention to detail and document management skills • Commercially aware, customer-focused, and able to work collaboratively with operational and sales teams • Experience working within a law firm, commercial property environment, or in house property team would be advantageous. For further information about this role and remuneration please contact David Appleyard
Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Crewe and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Jun 16, 2026
Full time
Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Crewe and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
New Homes Sales Advisors We are currently recruiting experienced New Homes Sales Advisors to support a range of leading developers and housebuilders on a temporary basis , with both full-time and part-time opportunities available. This is an excellent opportunity to work across a variety of sites and gain experience with well-established residential developers. Key Responsibilities Ensuring the sales area and show homes are presented to the highest standard Meeting, qualifying, and conducting guided tours for prospective buyers Managing and updating customer databases accurately Handling enquiries professionally, both over the phone and face-to-face Delivering an exceptional customer experience throughout the sales journey About You Confident, professional, and highly customer-focused Strong sales and service background Comfortable working independently and as part of a team Competent IT skills for database and CRM use Well-presented with excellent communication skills Full UK driving licence and access to your own vehicle Previous experience in New Homes Sales is highly desirable; however, we also welcome applications from candidates with a background in estate agency, property sales, or strong customer-facing sales roles . How to Apply If you're interested in this opportunity, please apply now or contact Sophie on (phone number removed).
Jun 16, 2026
Seasonal
New Homes Sales Advisors We are currently recruiting experienced New Homes Sales Advisors to support a range of leading developers and housebuilders on a temporary basis , with both full-time and part-time opportunities available. This is an excellent opportunity to work across a variety of sites and gain experience with well-established residential developers. Key Responsibilities Ensuring the sales area and show homes are presented to the highest standard Meeting, qualifying, and conducting guided tours for prospective buyers Managing and updating customer databases accurately Handling enquiries professionally, both over the phone and face-to-face Delivering an exceptional customer experience throughout the sales journey About You Confident, professional, and highly customer-focused Strong sales and service background Comfortable working independently and as part of a team Competent IT skills for database and CRM use Well-presented with excellent communication skills Full UK driving licence and access to your own vehicle Previous experience in New Homes Sales is highly desirable; however, we also welcome applications from candidates with a background in estate agency, property sales, or strong customer-facing sales roles . How to Apply If you're interested in this opportunity, please apply now or contact Sophie on (phone number removed).
SourceRight Recruitment Ltd
High Wycombe, Buckinghamshire
Job Overview: We are seeking a dedicated and professional Customer Service Advisor to join our office-based team. In this role, you will be the first point of contact for customers, providing high-quality support, resolving queries, and ensuring a positive customer experience. This is a fast-paced environment that requires excellent communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: Handle incoming calls, emails, and enquiries from customers in a timely and professional manner Provide accurate information about products, services, and company policies Resolve customer issues and complaints efficiently, escalating where necessary Maintain and update customer records using internal systems Process orders, returns, and requests accurately Work collaboratively with other departments to ensure customer satisfaction Meet individual and team performance targets and KPIs Adhere to company procedures, policies, and data protection regulations Skills and Experience Required: Previous experience in a customer service or office-based role (preferred) Strong verbal and written communication skills Good organisational and time management abilities Ability to work under pressure and manage multiple tasks Proficiency in Microsoft Office and general computer systems A positive attitude and a strong commitment to customer satisfaction Personal Attributes: Friendly and approachable manner Problem-solving mindset Reliable and punctual Team player with the ability to work independently
Jun 16, 2026
Full time
Job Overview: We are seeking a dedicated and professional Customer Service Advisor to join our office-based team. In this role, you will be the first point of contact for customers, providing high-quality support, resolving queries, and ensuring a positive customer experience. This is a fast-paced environment that requires excellent communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: Handle incoming calls, emails, and enquiries from customers in a timely and professional manner Provide accurate information about products, services, and company policies Resolve customer issues and complaints efficiently, escalating where necessary Maintain and update customer records using internal systems Process orders, returns, and requests accurately Work collaboratively with other departments to ensure customer satisfaction Meet individual and team performance targets and KPIs Adhere to company procedures, policies, and data protection regulations Skills and Experience Required: Previous experience in a customer service or office-based role (preferred) Strong verbal and written communication skills Good organisational and time management abilities Ability to work under pressure and manage multiple tasks Proficiency in Microsoft Office and general computer systems A positive attitude and a strong commitment to customer satisfaction Personal Attributes: Friendly and approachable manner Problem-solving mindset Reliable and punctual Team player with the ability to work independently
We have an exciting opportunity for a Customer Service Advisor. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Advisor: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Advisor: This role is for you if you have: Customer service experience (ideally within a banking service environment or similar) Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Advisor!
Jun 16, 2026
Seasonal
We have an exciting opportunity for a Customer Service Advisor. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Advisor: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Advisor: This role is for you if you have: Customer service experience (ideally within a banking service environment or similar) Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Advisor!
Customer Service Advisor - Bilingual (Healthcare Sector) Location: London (Hybrid - 1 day office / 4 days remote) Salary: £25,000 - £28,000 per annum (DOE) Overview An exciting opportunity has arisen for a confident and driven Customer Service Advisor to join a growing organisation within the healthcare sector. This role is central to supporting clients through an important and often sensitive journey, requiring empathy, excellent communication skills, and strong attention to detail. The organisation offers a supportive and inclusive culture, with a strong focus on work-life balance and employee wellbeing. Key Responsibilities Provide clear and professional guidance to clients on available programmes and services via telephone Support individuals throughout the enrolment process, ensuring a smooth and positive experience Handle enquiries across multiple channels including phone, email, and instant messaging Deliver a high standard of customer service with a professional telephone manner Demonstrate empathy and sensitivity when dealing with complex or personal situations Manage workload effectively, ensuring timely responses and follow-ups Candidate Requirements Previous experience in customer service (minimum 1 year) Strong organisational skills and ability to manage time effectively Confident communicator with a professional and empathetic approach Good working knowledge of Microsoft Office Interest in healthcare or patient-focused environments is advantageous Language Requirements (Essential) Fluent spoken and written English Fluency in either French or Italian (spoken and written) is essential Candidates must be able to communicate confidently and professionally in both languages. Working Arrangements Hybrid working model (1 day per week in the London office with possibility to increasing to 2 days in the future) Full-time, permanent position Compressed 4-day working week available after training Birthday leave offered upon successful completion of onboarding Benefits Salary ( £25,000 - £28,000 DOE ) Private medical insurance Life insurance Company pension scheme Health & wellbeing programme Cycle to work scheme Casual dress code Company events Sick pay Remote working options Additional Information Applicants must have the right to work in the UK Opportunities available within a diverse and inclusive team environment Early application is encouraged, as the role may close once sufficient applications are received
Jun 16, 2026
Full time
Customer Service Advisor - Bilingual (Healthcare Sector) Location: London (Hybrid - 1 day office / 4 days remote) Salary: £25,000 - £28,000 per annum (DOE) Overview An exciting opportunity has arisen for a confident and driven Customer Service Advisor to join a growing organisation within the healthcare sector. This role is central to supporting clients through an important and often sensitive journey, requiring empathy, excellent communication skills, and strong attention to detail. The organisation offers a supportive and inclusive culture, with a strong focus on work-life balance and employee wellbeing. Key Responsibilities Provide clear and professional guidance to clients on available programmes and services via telephone Support individuals throughout the enrolment process, ensuring a smooth and positive experience Handle enquiries across multiple channels including phone, email, and instant messaging Deliver a high standard of customer service with a professional telephone manner Demonstrate empathy and sensitivity when dealing with complex or personal situations Manage workload effectively, ensuring timely responses and follow-ups Candidate Requirements Previous experience in customer service (minimum 1 year) Strong organisational skills and ability to manage time effectively Confident communicator with a professional and empathetic approach Good working knowledge of Microsoft Office Interest in healthcare or patient-focused environments is advantageous Language Requirements (Essential) Fluent spoken and written English Fluency in either French or Italian (spoken and written) is essential Candidates must be able to communicate confidently and professionally in both languages. Working Arrangements Hybrid working model (1 day per week in the London office with possibility to increasing to 2 days in the future) Full-time, permanent position Compressed 4-day working week available after training Birthday leave offered upon successful completion of onboarding Benefits Salary ( £25,000 - £28,000 DOE ) Private medical insurance Life insurance Company pension scheme Health & wellbeing programme Cycle to work scheme Casual dress code Company events Sick pay Remote working options Additional Information Applicants must have the right to work in the UK Opportunities available within a diverse and inclusive team environment Early application is encouraged, as the role may close once sufficient applications are received
Pay and Reward Manager Slough Contract £370.40 per day PAYE or £500 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Pay and Reward Manager. Minimum 2 days in the office. The Pay, Reward and Payroll Manager is responsible for leading the organisation s pay, reward and payroll framework, ensuring it supports organisational objectives, workforce sustainability and financial governance. The role provides strategic and operational leadership across pay structures, reward mechanisms, payroll delivery and market competitiveness. The postholder will ensure pay and reward arrangements are equitable, transparent, legally compliant and responsive to labour market pressures, while maintaining strong payroll controls and service resilience. The role requires significant analytical expertise, strong leadership capability and the ability to work in partnership with Trade Unions, senior leaders and key stakeholders to deliver effective and sustainable reward solutions. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Pay & Reward Strategy and Governance Lead the review, development and maintenance of local pay and reward conventions, ensuring alignment with NJC arrangements, Council policies and workforce requirements. Develop and review paylines and pay structures to ensure the Council remains competitive with neighbouring local authorities within a 25-mile radius. Ensure pay and reward arrangements are fair, transparent, legally compliant and support recruitment and retention objectives. Provide expert professional advice on pay and reward matters to senior leaders, Members and stakeholders. Pay & Reward Analysis and Market Intelligence Lead detailed pay and reward analysis, using internal and external data to assess competitiveness, affordability and equal pay risk. Undertake regular benchmarking and market analysis, comparing NJC spinal points, local conventions and market pressures across comparable authorities. Develop evidence-based business cases to support changes to pay structures, market supplements and allowances. Monitor the impact of pay decisions on recruitment, retention, turnover and workforce planning, making recommendations for improvement. Translate complex pay data into clear, accessible insight to support decision-making. Supplementary Allowances & Enhancements Review, develop and maintain supplementary allowance frameworks, including but not limited to: Market supplements Shift pay On-call allowances Standby payments Ensure allowances are applied consistently, transparently and in line with policy, governance and NJC guidance. Establish clear approval, review and withdrawal processes for allowances, ensuring appropriate documentation and audit trails. Payroll & Continuous Improvement Lead a programme of continuous improvement across payroll and pay-related processes, driving efficiency, accuracy and service resilience. Identify, assess and mitigate single points of failure through process redesign, cross-skilling, documentation and system optimisation. Champion the effective use of Unit4 (ERP) to streamline workflows, reduce manual intervention and strengthen controls. Review end-to-end payroll processes to improve data quality, compliance and customer experience. Ensure robust governance, quality assurance and escalation arrangements are in place. Leadership & Team Management Provide leadership and day-to-day management of the payroll and/or pay and reward team. Set objectives, manage performance and support the development of team members, ensuring skills coverage and succession planning. Promote a high-performing, customer-focused culture with a strong emphasis on accuracy, professionalism and continuous improvement. Ensure the team operates in line with Council policies, values and professional standards. Trade Union & Stakeholder Engagement Act as the Councils lead professional advisor on pay and reward matters in formal and informal engagement with Trade Unions. Support consultation and negotiation on changes to pay, reward and related policies, maintaining constructive industrial relations. Prepare reports, proposals and briefing papers for Joint Negotiating Committees, senior leadership and elected Members as required. Compliance & Risk Ensure all pay and reward arrangements comply with: NJC terms and conditions Equal pay and employment legislation Local government best practice Support audits, reviews and inspections relating to pay, reward and payroll. Identify and manage risks associated with pay and payroll delivery. Knowledge, Skills and Experience Essential Significant experience working in a UK Local Authority in a senior pay, reward or payroll-related role. Extensive working knowledge of NJC pay, terms and conditions and their practical application. Proven experience of reviewing and developing pay structures, paylines and local conventions. Strong analytical skills with experience of pay modelling, benchmarking and market analysis. Demonstrable experience of working constructively with Trade Unions, including consultation and negotiation. Hands-on experience of using Unit4 (ERP) for payroll and/or pay and reward processes. A recognised payroll qualification (e.g. CIPP) or equivalent relevant professional qualification or experience. Proven experience of managing and developing a team, including performance management and workforce planning. Experience of reviewing and managing supplementary allowances, including market supplements, shift pay, on-call and standby arrangements. Desirable Experience of leading payroll or pay transformation or service improvement programmes. Knowledge of job evaluation schemes used in local government. Experience of presenting complex pay and reward issues to senior leaders or elected Members. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jun 16, 2026
Contractor
Pay and Reward Manager Slough Contract £370.40 per day PAYE or £500 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Pay and Reward Manager. Minimum 2 days in the office. The Pay, Reward and Payroll Manager is responsible for leading the organisation s pay, reward and payroll framework, ensuring it supports organisational objectives, workforce sustainability and financial governance. The role provides strategic and operational leadership across pay structures, reward mechanisms, payroll delivery and market competitiveness. The postholder will ensure pay and reward arrangements are equitable, transparent, legally compliant and responsive to labour market pressures, while maintaining strong payroll controls and service resilience. The role requires significant analytical expertise, strong leadership capability and the ability to work in partnership with Trade Unions, senior leaders and key stakeholders to deliver effective and sustainable reward solutions. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Pay & Reward Strategy and Governance Lead the review, development and maintenance of local pay and reward conventions, ensuring alignment with NJC arrangements, Council policies and workforce requirements. Develop and review paylines and pay structures to ensure the Council remains competitive with neighbouring local authorities within a 25-mile radius. Ensure pay and reward arrangements are fair, transparent, legally compliant and support recruitment and retention objectives. Provide expert professional advice on pay and reward matters to senior leaders, Members and stakeholders. Pay & Reward Analysis and Market Intelligence Lead detailed pay and reward analysis, using internal and external data to assess competitiveness, affordability and equal pay risk. Undertake regular benchmarking and market analysis, comparing NJC spinal points, local conventions and market pressures across comparable authorities. Develop evidence-based business cases to support changes to pay structures, market supplements and allowances. Monitor the impact of pay decisions on recruitment, retention, turnover and workforce planning, making recommendations for improvement. Translate complex pay data into clear, accessible insight to support decision-making. Supplementary Allowances & Enhancements Review, develop and maintain supplementary allowance frameworks, including but not limited to: Market supplements Shift pay On-call allowances Standby payments Ensure allowances are applied consistently, transparently and in line with policy, governance and NJC guidance. Establish clear approval, review and withdrawal processes for allowances, ensuring appropriate documentation and audit trails. Payroll & Continuous Improvement Lead a programme of continuous improvement across payroll and pay-related processes, driving efficiency, accuracy and service resilience. Identify, assess and mitigate single points of failure through process redesign, cross-skilling, documentation and system optimisation. Champion the effective use of Unit4 (ERP) to streamline workflows, reduce manual intervention and strengthen controls. Review end-to-end payroll processes to improve data quality, compliance and customer experience. Ensure robust governance, quality assurance and escalation arrangements are in place. Leadership & Team Management Provide leadership and day-to-day management of the payroll and/or pay and reward team. Set objectives, manage performance and support the development of team members, ensuring skills coverage and succession planning. Promote a high-performing, customer-focused culture with a strong emphasis on accuracy, professionalism and continuous improvement. Ensure the team operates in line with Council policies, values and professional standards. Trade Union & Stakeholder Engagement Act as the Councils lead professional advisor on pay and reward matters in formal and informal engagement with Trade Unions. Support consultation and negotiation on changes to pay, reward and related policies, maintaining constructive industrial relations. Prepare reports, proposals and briefing papers for Joint Negotiating Committees, senior leadership and elected Members as required. Compliance & Risk Ensure all pay and reward arrangements comply with: NJC terms and conditions Equal pay and employment legislation Local government best practice Support audits, reviews and inspections relating to pay, reward and payroll. Identify and manage risks associated with pay and payroll delivery. Knowledge, Skills and Experience Essential Significant experience working in a UK Local Authority in a senior pay, reward or payroll-related role. Extensive working knowledge of NJC pay, terms and conditions and their practical application. Proven experience of reviewing and developing pay structures, paylines and local conventions. Strong analytical skills with experience of pay modelling, benchmarking and market analysis. Demonstrable experience of working constructively with Trade Unions, including consultation and negotiation. Hands-on experience of using Unit4 (ERP) for payroll and/or pay and reward processes. A recognised payroll qualification (e.g. CIPP) or equivalent relevant professional qualification or experience. Proven experience of managing and developing a team, including performance management and workforce planning. Experience of reviewing and managing supplementary allowances, including market supplements, shift pay, on-call and standby arrangements. Desirable Experience of leading payroll or pay transformation or service improvement programmes. Knowledge of job evaluation schemes used in local government. Experience of presenting complex pay and reward issues to senior leaders or elected Members. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Customer Service Advisor West Malling, Kent (Hybrid Working) Permanent £25,000 basic salary + £2,000 annual bonus We are recruiting for a Customer Service Advisor to join a growing and well-established organisation based in West Malling. This is an excellent opportunity for someone with strong customer service and relationship-building skills who enjoys working in a fast-paced, professional environment.Offering hybrid working, you'll typically spend 2-3 days per week in the office and the remainder working from home. The Role Providing outstanding customer support via phone and email. Managing customer enquiries from initial request through to completion. Preparing quotations and helping customers identify suitable solutions. Maintaining accurate records and updating internal systems. Building strong relationships with customers and internal teams. Monitoring progress and ensuring service levels are consistently achieved. About You Previous experience in a customer service, account management or sales support role. Excellent communication skills, both written and verbal. Strong organisational and administrative abilities. High levels of accuracy and attention to detail. Confidence managing multiple tasks and priorities. A proactive and positive approach to customer relationships. What's on Offer £25,000 basic salary. Annual bonus of up to £2,000. Hybrid working (2-3 days in the office). 25 days holiday plus bank holidays. Ongoing training and development opportunities. A supportive team environment with genuine career progression.
Jun 16, 2026
Full time
Customer Service Advisor West Malling, Kent (Hybrid Working) Permanent £25,000 basic salary + £2,000 annual bonus We are recruiting for a Customer Service Advisor to join a growing and well-established organisation based in West Malling. This is an excellent opportunity for someone with strong customer service and relationship-building skills who enjoys working in a fast-paced, professional environment.Offering hybrid working, you'll typically spend 2-3 days per week in the office and the remainder working from home. The Role Providing outstanding customer support via phone and email. Managing customer enquiries from initial request through to completion. Preparing quotations and helping customers identify suitable solutions. Maintaining accurate records and updating internal systems. Building strong relationships with customers and internal teams. Monitoring progress and ensuring service levels are consistently achieved. About You Previous experience in a customer service, account management or sales support role. Excellent communication skills, both written and verbal. Strong organisational and administrative abilities. High levels of accuracy and attention to detail. Confidence managing multiple tasks and priorities. A proactive and positive approach to customer relationships. What's on Offer £25,000 basic salary. Annual bonus of up to £2,000. Hybrid working (2-3 days in the office). 25 days holiday plus bank holidays. Ongoing training and development opportunities. A supportive team environment with genuine career progression.
Aftersales Manager Basic Salary up to 55,000 DOE OTE up to 75,000 + Company Car 25 Days Annual Leave + Bank Holidays (increasing with service) Pension & Life Assurance Exclusive Retail, Lifestyle and Vehicle Discounts Full-time 45 hours per week, including Saturday mornings on a rota basis Lead Excellence. Drive Performance. Shape the Customer Experience. An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business. This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team. The Opportunity As Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability. Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement. Key Responsibilities Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency. Drive workshop productivity, utilisation, and departmental profitability through effective performance management. Inspire, coach, and develop your team to achieve individual and collective success. Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism. Monitor and manage departmental financial performance, budgets, and key performance indicators. Ensure full compliance with manufacturer requirements, company policies, and industry regulations. Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth. About You We are looking for a confident and results-driven leader with a proven track record in automotive aftersales management. You will bring: Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position. Strong operational expertise within a busy automotive service environment. Demonstrated success in leading and developing large, multi-disciplinary teams. Excellent commercial awareness with the ability to drive profitability and performance. Exceptional customer service focus and relationship-building skills. Strong analytical, organisational, and problem-solving abilities. A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction. A leadership style that inspires others, drives accountability, and creates a positive workplace culture. Why Join Us? This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand! In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success. If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.
Jun 16, 2026
Full time
Aftersales Manager Basic Salary up to 55,000 DOE OTE up to 75,000 + Company Car 25 Days Annual Leave + Bank Holidays (increasing with service) Pension & Life Assurance Exclusive Retail, Lifestyle and Vehicle Discounts Full-time 45 hours per week, including Saturday mornings on a rota basis Lead Excellence. Drive Performance. Shape the Customer Experience. An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business. This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team. The Opportunity As Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability. Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement. Key Responsibilities Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency. Drive workshop productivity, utilisation, and departmental profitability through effective performance management. Inspire, coach, and develop your team to achieve individual and collective success. Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism. Monitor and manage departmental financial performance, budgets, and key performance indicators. Ensure full compliance with manufacturer requirements, company policies, and industry regulations. Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth. About You We are looking for a confident and results-driven leader with a proven track record in automotive aftersales management. You will bring: Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position. Strong operational expertise within a busy automotive service environment. Demonstrated success in leading and developing large, multi-disciplinary teams. Excellent commercial awareness with the ability to drive profitability and performance. Exceptional customer service focus and relationship-building skills. Strong analytical, organisational, and problem-solving abilities. A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction. A leadership style that inspires others, drives accountability, and creates a positive workplace culture. Why Join Us? This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand! In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success. If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.
Bakery Customer Service Assistant We are a new bakery opening in Copthorne village, and we are really excited for the opening due in September. We're looking for friendly, enthusiastic and reliable Bakery Customer Service Assistants to join our team and help create an exceptional experience for every customer who walks through our doors. The Role As a Bakery Customer Service Assistant, you will be the face of our bakery, providing excellent customer service while helping to maintain a welcoming, clean and well-stocked shop environment. We will be running two different shift patterns: 7.30am - 12pm Monday - Sunday 12pm - 4.30pm Monday - Sunday The Employee is required to work one weekend day (either Saturday or Sunday) each week as part of their normal working hours. Please in your attached cover letter, let us know what hours and days you would be looking to work. If there are any queries please let us know. Key Responsibilities Greeting customers warmly and providing outstanding customer service Serving bread, pastries, cakes and other bakery products Preparing and serving hot and cold drinks Operating the till and handling payments accurately Replenishing displays and ensuring products are presented attractively Maintaining cleanliness and food hygiene standards throughout the bakery Assisting with opening and closing procedures Answering customer questions about products and ingredients Supporting colleagues to ensure smooth day-to-day operations What We're Looking For A positive, friendly and professional attitude Excellent communication and interpersonal skills A genuine passion for customer service Ability to work efficiently in a busy environment Good attention to detail and presentation Reliability and punctuality Previous retail, hospitality or café experience is desirable but not essential, as full training will be provided Food hygiene certification desired - but we are happy to provide training if not already obtained. What We Offer Competitive pay Staff discount on bakery products and drinks Training and development opportunities A supportive and friendly working environment The opportunity to be part of a brand new exciting bakery business If you enjoy working with people, take pride in delivering great service and would like to be part of a passionate bakery team, we'd love to hear from you.
Jun 16, 2026
Full time
Bakery Customer Service Assistant We are a new bakery opening in Copthorne village, and we are really excited for the opening due in September. We're looking for friendly, enthusiastic and reliable Bakery Customer Service Assistants to join our team and help create an exceptional experience for every customer who walks through our doors. The Role As a Bakery Customer Service Assistant, you will be the face of our bakery, providing excellent customer service while helping to maintain a welcoming, clean and well-stocked shop environment. We will be running two different shift patterns: 7.30am - 12pm Monday - Sunday 12pm - 4.30pm Monday - Sunday The Employee is required to work one weekend day (either Saturday or Sunday) each week as part of their normal working hours. Please in your attached cover letter, let us know what hours and days you would be looking to work. If there are any queries please let us know. Key Responsibilities Greeting customers warmly and providing outstanding customer service Serving bread, pastries, cakes and other bakery products Preparing and serving hot and cold drinks Operating the till and handling payments accurately Replenishing displays and ensuring products are presented attractively Maintaining cleanliness and food hygiene standards throughout the bakery Assisting with opening and closing procedures Answering customer questions about products and ingredients Supporting colleagues to ensure smooth day-to-day operations What We're Looking For A positive, friendly and professional attitude Excellent communication and interpersonal skills A genuine passion for customer service Ability to work efficiently in a busy environment Good attention to detail and presentation Reliability and punctuality Previous retail, hospitality or café experience is desirable but not essential, as full training will be provided Food hygiene certification desired - but we are happy to provide training if not already obtained. What We Offer Competitive pay Staff discount on bakery products and drinks Training and development opportunities A supportive and friendly working environment The opportunity to be part of a brand new exciting bakery business If you enjoy working with people, take pride in delivering great service and would like to be part of a passionate bakery team, we'd love to hear from you.
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Jun 16, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Jun 16, 2026
Full time
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Bishopsgate (Liverpool Street), Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Contact Lens Assistant role could be perfect for you. As an Contact Lens Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Bishopsgate (Liverpool Street), Specsavers Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting at £27k Plus Bonus! Hours: 40 hours per week We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Contact Lens Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
Jun 16, 2026
Full time
Bishopsgate (Liverpool Street), Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Contact Lens Assistant role could be perfect for you. As an Contact Lens Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Bishopsgate (Liverpool Street), Specsavers Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting at £27k Plus Bonus! Hours: 40 hours per week We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Contact Lens Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jun 16, 2026
Full time
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15601
Jun 16, 2026
Seasonal
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15601
Customer Service Advisor Location: Bournemouth and surrounding area Salary: £25,000 rising to £26,250 after successful completion of probation A fantastic opportunity has arisen for a Customer Service Advisor to join a well-established and growing organisation. This role is ideal for someone who is passionate about delivering excellent customer service and is looking to build a long-term career within a supportive and rewarding environment. Key Responsibilities: Provide a high level of customer service via phone, email, and face-to-face interaction Handle customer enquiries efficiently and professionally Maintain accurate records and update systems as required Work collaboratively with internal teams to ensure a seamless customer experience Meet individual and team performance targets This is a great opportunity to join a business that values its employees and offers excellent benefits alongside career development. If you are a motivated individual with strong communication skills and a passion for customer service, we would love to hear from you. Additional Information: Probation period of 3-6 months Opportunities for progression within a growing business Salary & Benefits: Starting salary of £25,000, increasing to £26,250 after probation Monthly incentive scheme 23 days holiday, increasing by 1 day per year after your first full year (up to an additional 5 days) No requirement to work bank holidays Healthcare plan available after successful completion of probation Free gym access Chiropractor sessions upon passing probation Working Hours: Monday to Friday, 08:30am - 5:00pm 1 in 6 Saturdays, 9:00am - 12:00pm
Jun 16, 2026
Full time
Customer Service Advisor Location: Bournemouth and surrounding area Salary: £25,000 rising to £26,250 after successful completion of probation A fantastic opportunity has arisen for a Customer Service Advisor to join a well-established and growing organisation. This role is ideal for someone who is passionate about delivering excellent customer service and is looking to build a long-term career within a supportive and rewarding environment. Key Responsibilities: Provide a high level of customer service via phone, email, and face-to-face interaction Handle customer enquiries efficiently and professionally Maintain accurate records and update systems as required Work collaboratively with internal teams to ensure a seamless customer experience Meet individual and team performance targets This is a great opportunity to join a business that values its employees and offers excellent benefits alongside career development. If you are a motivated individual with strong communication skills and a passion for customer service, we would love to hear from you. Additional Information: Probation period of 3-6 months Opportunities for progression within a growing business Salary & Benefits: Starting salary of £25,000, increasing to £26,250 after probation Monthly incentive scheme 23 days holiday, increasing by 1 day per year after your first full year (up to an additional 5 days) No requirement to work bank holidays Healthcare plan available after successful completion of probation Free gym access Chiropractor sessions upon passing probation Working Hours: Monday to Friday, 08:30am - 5:00pm 1 in 6 Saturdays, 9:00am - 12:00pm
Customer Service Advisor Andover Permanent £24,800 per annum ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude. The Role: You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment. Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call. Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer. You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details Requirements: Previous experience in customer facing roles or roles in the service industry. Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. Able to have courageous conversations. Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases. Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jun 15, 2026
Full time
Customer Service Advisor Andover Permanent £24,800 per annum ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude. The Role: You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment. Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call. Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer. You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details Requirements: Previous experience in customer facing roles or roles in the service industry. Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. Able to have courageous conversations. Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases. Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Ideal Personnel and Recruitment Solutions
Milton Keynes, Buckinghamshire
Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story. Role Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry. The role involves, but is not limited to: • Processing inbound sales calls. • Processing inbound sales emails. • Calling customers with sales offers and new product information. • Offering technical advice on all products. • Liaising with Brand and Sales teams to ensure customers are fully supported Requirements You'll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products. They offer a competitive package including a generous staff discount scheme and free onsite parking. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Jun 15, 2026
Full time
Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story. Role Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry. The role involves, but is not limited to: • Processing inbound sales calls. • Processing inbound sales emails. • Calling customers with sales offers and new product information. • Offering technical advice on all products. • Liaising with Brand and Sales teams to ensure customers are fully supported Requirements You'll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products. They offer a competitive package including a generous staff discount scheme and free onsite parking. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.