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IT Sales: Enterprise Customer Success Manager Construction SAAS Platform Location: UK Wide Salary: £70k-£80k BASIC, up to 20% BONUS + Excellent Benefits Ref: (phone number removed) Role: We are partnering with a leading construction software provider experiencing significant growth through both organic expansion and strategic acquisitions. They are now looking to hire an Enterprise Customer Success Manager to build and strengthen relationships with key customers including Tier 1 contractors and property/residential developers. This is not a typical customer success role dealing with churn/retention, implementation or onboarding. In this role you ll engage with senior stakeholders and executive leadership teams helping customers maximise value from their technology investment while supporting digital transformation and compliance initiatives. Ideally, candidates will have worked for a Tier 1 contractor, consultancy, developer or housing association in a digital construction/delivery or information management capacity with a strong understanding and experience of the Golden Thread and Building Safety Act. You must have the ability to act as a trusted advisor and drive strategic customer outcomes as opposed to have just dealt at a project or operational level. This is a great opportunity to join a market-leading construction software vendor in high-growth phase where you can work with some of the UK s most influential construction organisations. Excellent salary, bonus and career progression opportunities on offer. Required: Proven track record working on strategic projects/implementing new systems Digital construction and BIM experience Knowledge and understanding of The Golden Thread and Building Safety Act Ability to influence senior stakeholders at a strategic level Minimum of 7+ years construction industry experience Beneficial: Active member of associated networking groups Experience working for another software vendor To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.

The Opportunity Most companies talk about progression. At Fortrade, your numbers do the talking. We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: (phone number removed , established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. We are growing and we are looking for people who want to grow with us - not just fill a seat. What You Will Do You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: Build genuine relationships with clients over the phone and by email Provide clear, fair information on our products, platform and educational services Support clients through to creating and activating their live account No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. The Growth Path This is where it gets interesting. Start as an Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. The timeline is yours to control. We have seen it happen in four months. What You Can Earn Account Manager: Up to £35,000 £38,000 Senior Account Manager: Up to £60,000 £65,000 Commission is performance-based and in line with responsible practices. Where you land depends entirely on your results. What We Are Looking For A natural communicator - someone people warm to quickly Resilience under pressure. Not every call goes your way Hunger to grow, not just to start Coachable - the system works if you work it Professional telephone manner and strong written communication Commitment to ethical conduct and FCA compliance standards No finance degree needed. Attitude and drive will take you further here than any qualification. What You Get One week fully paid in-house training before you take a single call Performance-based commission from your first conversion Weekly and monthly incentives when the team hits the target, the team goes for lunch Annual salary review Fast-track progression based entirely on performance Contributory pension after 3 months Employee Assistance Programme free wellbeing support for you and your family Annual eye test Complimentary snacks and coffee Free on-site parking If your numbers talk, we will listen. Fortrade Ltd is authorised and regulated by the FCA, FRN: (phone number removed). Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: Financial Services Executive, Account Manager, Business Development Executive, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Sales Executive, may also be considered for this role.

Resident Advisor Ty Nant Our welcoming residents team at Ty Nant is looking to appoint a Resident Advisor on a permanent basis to join Fresh and help deliver an outstanding place for our residents to live. The Role As a Resident Advisor, you will work 37.5 hours per week , Monday to Friday between 8am and 6pm on a rota basis, as part of a collaborative and supportive on-site team. You ll play a key role in creating a welcoming, safe and engaging environment for our residents. This includes organising social events, managing both digital (social media) and traditional communications, and supporting day-to-day operations. Key Responsibilities Acting as the first point of contact for residents, delivering excellent customer service via email, phone and face-to-face Creating a vibrant community through events and resident engagement initiatives Supporting reception duties, including welcoming residents and visitors Assisting with administrative tasks, including processing rental payments accurately Building strong relationships with residents, colleagues and the wider team Helping ensure the smooth and efficient running of the building About You We re looking for someone who is: Friendly, approachable and people-focused Highly organised with strong time management skills Solutions-driven with a positive, proactive attitude Passionate about creating a sense of community and belonging Comfortable balancing customer service and administrative responsibilities If you enjoy working collaboratively and making a genuine difference to people s daily living experience, this could be the perfect role for you. What We Offer 25 days holiday plus bank holidays Dedicated training and development support Access to in-house Learning & Development programmes and qualifications Health cash plan to support everyday healthcare costs Wellbeing support via Your Wellbeing Programme & OpenUp Cycle to Work scheme Life insurance Access to exclusive shopping discounts About Fresh Fresh is a multi award-winning student accommodation provider, managing over 20,000 beds across the UK & Ireland. We believe great places to live start with great people and we re passionate about creating communities where residents truly feel at home. If you re a people person who thrives in a collaborative environment and enjoys making things happen, we d love to hear from you.

Commercial Manager - Contracts Manager Newcastle- Hybrid- Energy Sector Client Details Our client is a growing UK-based energy infrastructure business, delivering low-carbon heating and cooling solutions across residential and commercial developments. Operating a portfolio of energy centres and district energy networks, the business plays a key role in supporting the UK's energy transition. With continued expansion across the UK, they are strengthening their regional commercial capability. Description We're looking for an experienced Commercial Manager to take ownership of a diverse portfolio of business-critical contracts across our northern region. This is a highly visible role where you'll operate as the commercial lead across live contracts, ensuring performance, protecting revenue, managing risk, and driving value from complex agreements. You'll partner closely with operational, finance, legal, and business development teams, playing a key role in both pre-contract negotiations and post-contract management with a strong focus on commercial performance and contract optimisation. As a Commercial Manager you will need to understand and take contract and how it works and how output is. Need someone who can interpret contract so need someone who has enough experience to understand contracts and interpret the risk and what that means for them commercially What You'll Be Doing Commercial Contract Ownership Take full ownership of a portfolio of commercial contracts, ensuring they deliver against financial and operational expectations Lead on contract interpretation, ensuring key obligations and risks are clearly understood across the business Manage contract variations, amendments, and new agreements in line with business strategy Performance & Commercial Oversight Monitor and drive contract performance, ensuring all KPIs, SLAs, and commercial targets are met Analyse financial and operational data to identify risks, underperformance, and commercial opportunities Deliver clear, insight-led reporting to senior stakeholders Commercial Strategy & Risk Management Act as the commercial advisor to operational teams on existing and future contracts Identify, manage, and mitigate commercial and contractual risk Develop strategies to maximise value, protect margin, and improve contract outcomes Stakeholder & Relationship Management Build strong relationships with: Senior internal stakeholders (operations, finance, legal, leadership) External clients and partners Act as a key interface between commercial, operational, and client teams Support and lead commercial negotiations with customers and partners Disputes & Resolution Lead on the resolution of contractual and commercial disputes Work collaboratively to reach commercially sound outcomes that protect the business Financial & Commercial Governance Support budgeting, forecasting, and financial planning across contracts Ensure strong cash collection performance on commercial agreements Maintain oversight of contract compliance from both a financial and regulatory perspective Profile We're keen to speak with commercial managers/ contract managers who bring strong real-world experience managing complex agreements across the full supplier range. Essential Experience Proven experience in commercial or contract management roles (5+ years) Strong track record of managing live commercial contracts and driving performance Experience working in sectors such as public sector, utilities, infrastructure, energy, or built environment Confident handling complex contract structures (e.g. concessions, service agreements, long-term frameworks) Demonstrable experience of commercial negotiations and dispute resolution Skills & Capability Excellent commercial acumen with the ability to understand P&L impact Strong contract interpretation skills, able to translate legal language into business risk/opportunity Effective stakeholder management across multiple levels Data-driven mindset with the ability to analyse performance and identify improvements Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive salary ranging from 65,000 to 70,000 + Car + Bonus per annum. Comprehensive full benefits package. Opportunity to work in a leading organisation within the energy and natural resources industry. Engaging and supportive work environment in London. If you are ready to take on this challenging and rewarding role as a Commercial Manager (North), apply today to join a thriving team.

A Corporate Tax Associate Director is required to lead a highly skilled professional services team in Guildford. The successful candidate will be responsible for managing and guiding the tax team, as well as maintaining excellent client relationships. Client Details The company is a leading professional services firm in the UK. They provide a comprehensive range of financial and business advisory services to a diverse client base ranging from small businesses and individuals to multinational corporations. Description Lead, manage and mentor the corporate tax team in Guildford Ensure compliance with tax laws and regulations Deliver high quality tax advisory services to clients Manage client relationships and provide excellent customer service Contribute to the development and implementation of tax strategies Work closely with other departments to provide integrated services to clients Participate in business development activities to grow the tax practice Stay updated on changes in tax laws and regulations Profile A successful Corporate Tax Associate Director should have: A professional qualification in Tax or Accounting Experience in a similar role within a professional services firm Excellent knowledge of corporate tax laws and regulations Strong leadership skills and ability to manage a team Excellent client relationship management skills Strong business development skills ACA/CTA qualification Job Offer A competitive salary ranging from £80,000 to £100,000 per annum An opportunity to work in a supportive and professional work environment Opportunities for professional development and career progression A comprehensive benefits package Hybrid working

Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Temporary Customer Advisor Guildford Temp to Perm Opportunity Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person. Please note: Due to the location, you must be a driver with access to your own vehicle. Duties: Processing customer orders accurately and efficiently Managing customer queries, enquiries, and complaints with professionalism and empathy Ensuring orders are completed and updated within agreed timeframes Building strong relationships with customers over the phone and providing outstanding service Supporting the wider team with administrative and scheduling tasks Requirements: Previous experience in customer service, administration, or order processing Excellent communication and telephone skills Strong organisational skills with great attention to detail Confident using Microsoft Word and Excel A positive, can-do attitude with the ability to work independently and as part of a team Ability to thrive in a busy environment and manage multiple tasks effectively Beneficial if you have: Experience scheduling workloads or coordinating jobs Previous experience working within a busy customer service department Why Join? Friendly and supportive working environment Fast-paced and varied role Opportunity to develop valuable customer service and administration skills Genuine opportunity for a permanent position If you enjoy helping people, love staying organised, and want to be part of a supportive team, we'd love to hear from you. Apply today!

EMEA Recruitment Business Partner (Go-to-Market) Up to £75,000 per annum + Benefits | 6-Month FTC | Hybrid - 1 Day per Week in Central London We are looking for an experienced EMEA Recruitment Business Partner to join a high-performing Talent Acquisition team, supporting hiring across the EMEA region. This is a strategic recruitment role partnering with senior stakeholders to attract top commercial talent, with a particular focus on Go-to-Market (GTM) functions including Sales, Sales Engineering, Customer Success, Marketing, Channel, Alliances and Revenue Operations. This is not an agency-facing or delivery recruitment role. We're looking for someone who has worked in-house for a software or SaaS vendor , understands how GTM organisations are structured, and has experience managing external recruitment partners to deliver outstanding hiring outcomes. You'll act as a trusted advisor to the business, influencing hiring strategy, providing market insight, and ensuring an exceptional candidate and hiring manager experience. Key Responsibilities Partner with senior business leaders and HR Business Partners across EMEA to understand hiring priorities and develop recruitment strategies aligned to business growth. Lead the end-to-end recruitment process across a range of commercial and Go-to-Market roles, from initial briefing through to offer and onboarding. Recruit across functions including Sales, Enterprise Sales, Business Development, Account Management, Customer Success, Pre-Sales, Solutions Engineering, Channel & Alliances, Marketing and Revenue Operations. Build and maintain proactive talent pipelines for business-critical commercial positions across multiple EMEA markets. Manage relationships with external recruitment agencies and search partners, ensuring high-quality delivery, value for money and adherence to agreed SLAs. Manage recruitment activity through Workday , ensuring requisitions, candidate records and recruitment workflows are maintained accurately and in line with internal processes. Produce recruitment reporting and pipeline insights using Workday to support hiring managers and Talent Acquisition leadership. Provide market intelligence, salary benchmarking and competitor insights to influence hiring decisions. Deliver detailed candidate assessments and guide hiring managers through the interview and selection process. Negotiate offers and manage the closing process in partnership with HR and business stakeholders. Ensure an exceptional candidate experience while maintaining a compliant and efficient recruitment process. Use recruitment data and analytics to identify trends and continuously improve hiring performance. About You Previous experience working in-house for a software, SaaS or technology vendor is essential. Strong experience recruiting Go-to-Market (GTM) talent across EMEA. Proven track record of hiring Sales, Customer Success, Pre-Sales, Marketing, Channel & Alliances, Revenue Operations and other commercial functions. Demonstrable experience managing external recruitment vendors and agency partnerships. Strong experience using Workday for applicant tracking, recruitment workflows, reporting and recruitment administration. Experienced in direct sourcing and building passive talent pipelines using LinkedIn Recruiter and other sourcing tools. Confident partnering with senior stakeholders and influencing hiring decisions at all levels. Excellent communication, stakeholder management and relationship-building skills. Able to manage multiple vacancies across different countries within a fast-paced, high-growth environment. Data-driven with the ability to use recruitment metrics and market insight to shape hiring strategies. Experience recruiting across multiple EMEA countries is highly desirable. Additional European language skills would be advantageous. Why Join? This is an opportunity to join a collaborative and high-performing Talent Acquisition team where you'll play a key role in shaping the growth of a global software organisation. You'll work closely with senior leaders across the business, influence hiring strategy across EMEA, and recruit some of the region's top commercial talent, all while enjoying the flexibility of a hybrid working model with just one day per week in Central London.

Procurement Transformation Consultant London/Hybrid - in the office 2 days a week 6 month initial contract Day Rate from 600 via Umbrella Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. For the past 21 years, my high-profile client has been getting customers of failed authorised financial services firms back on track. Their strength is in their numbers. Since 2001, they have helped 6.5m customers and paid back 26bn in compensation. Over the years they have continually strived to be better, faster, and more empathetic to their customers' needs in an ever more complex financial world. Their people have worked together to make sure they can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. As an organisation they make a difference, and in which their people truly make a difference. The Role Lead and accelerate key procurement transformation initiatives alongside the Procurement Manager in reshaping and modernising the procurement function, operating at a senior level with a high degree of autonomy and providing independent leadership across key initiatives. The role will focus on driving consistency across the procurement lifecycle, identifying and enabling digital transformation opportunities, and embedding a centre-led Supplier Relationship Management (SRM) framework. This is not a BAU sourcing role ; focus is on transformation, frameworks and process improvement rather than running tenders. Key Responsibilities Procurement Function Transformation Provide oversight and expert guidance in the development and implementation of standardised procurement documents (templates, guidance, toolkits) covering the full procurement lifecycle. Ensure consistency, compliance and quality across all procurement documentation. Introduce best practice approaches to improve efficiency, reduce duplication and strengthen governance. Digital Procurement & Innovation Identify opportunities for digitalisation across procurement processes and activities. Provide recommendations for short-term improvements and develop a long-term digital procurement roadmap. Support the adoption of systems, tools and automation to enhance procurement delivery and reporting. Supplier Relationship Management (SRM) Support the design and embedding of a centre-led SRM framework across the organisation. Develop process maps, templates and guidance to enable effective implementation. Promote consistent SRM practices, including performance management, supplier segmentation and governance structures. Procurement Delivery Undertake procurement projects and sourcing activities as directed by the Procurement Manager. Provide expert advice and support to stakeholders on procurement strategy, sourcing routes and commercial considerations. Ensure procurement activity aligns with organisational policies, regulatory requirements and best practice. Stakeholder Engagement & Change Management Engage with internal stakeholders to support the adoption of new processes, tools and frameworks. Provide guidance and training where required to embed changes. Act as a trusted advisor to stakeholders at all levels. Essential Criteria Experience & Knowledge Significant experience operating at a senior level within procurement. Proven experience in procurement transformation and change management, particularly relating to processes, templates and governance. Strong expertise in Supplier Relationship Management (SRM), including framework design and implementation. Demonstrable experience in digitising procurement processes or delivering procurement technology improvements. Skills & Competencies Strong analytical and problem-solving skills with the ability to identify and implement improvements. Excellent stakeholder engagement and influencing skills, including working with senior leadership. Ability to develop practical tools, templates and frameworks that drive consistency and efficiency. Strong project management skills with the ability to manage multiple priorities. Personal Attributes Proactive and results-driven with a focus on delivery. Collaborative approach with the ability to build strong working relationships. Adaptable and comfortable working in a changing environment. Desirable Criteria Experience in public sector procurement. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Closing date: 01-07-2026 Funeral Plan Arranger £13.47 per hour plus benefits Part time, 18.75 hours per week, Working a variety of shifts between Monday - Friday 9am - 5pm. Based in Crewe the role will be covering the following regions North West, North Wales and North Stafford. You'll need a full UK driver's licence and access to a vehicle for this job. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. As a Funeral Plan Arranger, you'll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you'll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community. What you'll do Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations. Manage your own diary, making and receiving calls with clients or arranging face -to-face visits, as well as follow up on any enquiries you've received. Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion, and in a timely manner. Work closely with the branch teams, providing guidance and support on funeral plans enquiries, as well as support with any admin work when required. What you'll bring A full UK driving licence and access to a vehicle. Ideally worked in sales, customer service, financial services and other client facing roles where you've supported a client in purchasing the correct product to serve their needs. This experience would be advantageous, but not required. Excellent communication skills, with the ability to build meaningful relationships with clients, colleagues, and the local community. A keen eye for detail and accuracy, to make sure regulatory policies and processes are always adhered to. Excellent admin and organisational skills, with the ability to work on your own and manage your diary, as well as travel to client meetings and support the branch teams when necessary. High levels of empathy, discretion, and care; with strong listening skills and the ability to carefully follow and understand client's needs in a time of vulnerability. A passion for delivering great service and providing good outcomes for clients. Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products and 10% off other brands in our food stores all year-round as well as discounts on other Co-op products and services. 23 days holidays (pro rata, rising with service). a pension with up to 10% employer contributions. access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day. access to virtual GP and free eye tests. endless career development opportunities including apprenticeships. friendly, supportive team and the knowledge that you make a huge difference to your community. access to Stream - a money management app that gives you access to a percentage of your pay as you earn it. A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. In this role you'll work under FCA regulation - we'll provide you with all the training you need to become a 'certified colleague'. To make sure you're eligible to advise clients on 'pre-need' funeral plans as a 'certified colleague', we'll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.

We are recruiting on behalf of our client, a well-established franchise-approved commercial vehicle dealership in Swindon, for the position of Commercial Vehicle Parts Advisor. This role offers an excellent opportunity for an experienced and professional Parts Advisor to join a busy Parts Department within a respected local business. Benefits for the successful Parts Advisor: Competitive salary between 30,000 and 32,000 per annum, dependent on experience Performance-related bonus scheme (up to 300 per month plus 1% over 120% target) 22 days annual leave plus bank holidays Private healthcare with family discounts Online GP, personal accident, and travel insurance Employer contribution pension scheme Death in service (life assurance) at three times salary Refer a friend scheme ( 2,000 for qualified Vehicle Technicians, 500 for other employees) Regular staff events and manufacturer-accredited training Opportunities for career progression Duties of the Parts Advisor: Manage trade and retail customer parts enquiries and sales efficiently Identify, pick, and dispatch parts accurately, ensuring high customer service standards Deal face-to-face, via email, and over the phone with customers Carry out parts stock control and inventory management Supply parts to HGV Technicians within the workshop Cover for the Parts Delivery Driver when required Maintain the electronic parts catalogue system (experience with Kerridge/Keyloop advantageous) Ensure stock levels are maintained and organise parts distribution effectively Requirements of the Parts Advisor: Recent experience as a Parts Advisor within a franchise-approved dealership or motor factor company Preferably some exposure to commercial vehicle parts; non-essential but desirable IT literate, with experience of electronic parts catalogue systems (experience with Kerridge/Keyloop preferred) Full UK driving licence with minimal points Excellent customer service and sales skills Friendly and professional manner, capable of building strong customer relationships Ability to work efficiently within a team in a fast-paced environment Knowledge of automotive parts inventory management preferred Swindon location, with a reasonable commute, is ideal for this position. The working hours are Monday to Friday, from 9:30am to 6:00pm, with no weekend work required. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Wiltshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

We are currently seeking a skilled and experienced Service Advisor to join a reputable dealership in Exeter, Devon. This is a fantastic opportunity for a professional looking to progress their career within the automotive industry. The successful individual will be responsible for delivering excellent customer service and ensuring seamless communication between customers and the workshop team. Benefits of the Service Advisor: Competitive basic salary of around 30,000 per annum OTE up to 36,000 with commissions and bonuses Monday to Friday working hours, no weekends Supportive working environment with ongoing training opportunities Clear career progression pathway within a well-established organisation Duties of the Service Advisor: Greeting and advising customers on vehicle repairs and service options Providing accurate quotations and managing customer expectations Scheduling bookings and coordinating with the workshop team Maintaining detailed records of customer interactions and service histories Upselling additional services where appropriate and maximising workshop capacity Building strong customer relationships to encourage repeat business Requirements of the Service Advisor: Proven experience as a Service Advisor or in a similar customer-facing role within the motor trade Excellent communication and organisational skills Knowledge of automotive diagnostics and service processes Ability to work effectively under pressure and meet targets Full UK driving licence Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Exeter and Devon today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office). Shifts: Sunday to Thursday 6am - 2pm Sunday to Thursday 7am - 3pm Sunday 10am - 6pm & Monday to Thursday 11am - 7pm Sunday 10am - 6pm & Monday to Thursday 12pm - 8pm Your responsibilities will include: Answering emails, chats and telephone calls in Hebrew as well as English Resolving customer enquiries regarding online orders Being the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team! Profile: Required to be fluent in Hebrew and English, both written and spoken Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and the ability to work as part of a team and independently Strong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.

Service Advisor Franchised Motor Dealership - Borehamwood We are currently recruiting for an experienced Service Advisor to join a well-established dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group. Working Hours: 8am to 6pm Monday to Friday Saturday rota: 8:00am - 1:00pm (1 in 4) Salary & Benefits: Basic Salary: 32,000+ depending on experience OTE of up to 47,0800 Opportunity to work with a recognised brand Career progression within a reputable dealership group Key Responsibilities: Booking vehicles in for servicing, maintenance, and repair work Providing customers with clear updates on vehicle progress and required work Liaising closely with technicians and the workshop team Upselling additional work where required while maintaining excellent customer service Producing accurate job cards, invoices, and service documentation Ensuring customers receive a first-class aftersales experience Requirements: Minimum 12 months experience as a Service Advisor (or similar aftersales role) Experience within a main dealer environment is highly desirable Strong communication and customer service skills Ability to work in a busy, target-driven environment Good organisational skills and attention to detail If you are an experienced Service Advisor looking for your next opportunity within a professional and supportive dealership environment, we would love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Do you want to be the heartbeat of our clients people function. Our client believes great businesses are built by great people. Currently looking for an organised, proactive and people-focused HR Coordinator to join their team and play a vital role in delivering an exceptional employee experience. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in keeping processes running smoothly, we'd love to hear from you. As HR Coordinator, you'll be at the centre of their people operations, supporting employees and managers throughout the entire employee journey while helping to shape a positive and engaging workplace culture. What You'll Be Doing Serve as the first point of contact for day-to-day HR enquiries, providing advice and guidance while directing more complex matters to the HR Advisor or HR Manager when required. Oversee key HR administration activities throughout the employee lifecycle, including preparing employment contracts, offer documentation, contractual amendments, and processing employee changes. Manage onboarding activities for new starters and coordinate offboarding processes for leavers, ensuring a seamless experience from start to finish. Support and facilitate induction programmes, helping new colleagues feel welcomed, informed and set up for success from day one. Maintain accurate employee records, HR systems and personnel files, ensuring information is up to date, secure and compliant with data protection requirements. Collaborate with payroll colleagues by providing accurate and timely employee data and updates. Keep HR templates, policies, forms and documentation current and accessible. Provide administrative support on employee relations matters, assisting with case management and documentation where required. Produce HR reports and prepare people-related data to support decision-making and workforce planning. Coordinate training programmes, learning initiatives and development activities across the business. Contribute to HR projects and continuous improvement initiatives that enhance our people processes and employee experience. What We're Looking For Previous experience in an HR administration, HR coordination role or exceptional administration skills with a desire to learn. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and work effectively to deadlines. A professional and confidential approach when handling sensitive information. Strong communication and interpersonal skills with a customer-focused mindset. Proficiency in Microsoft Office and HR systems. A positive attitude, willingness to learn and passion for supporting people. You'll be part of a supportive team where your contribution truly matters. Our clients offers the opportunity to develop your HR career, work on meaningful people initiatives, and help create an environment where employees can thrive. If you're ready to make a real impact and grow your career in HR, we'd love to hear from you.

A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role

Job Title: Customer Experience Manager Location: West Dorset Working Arrangements: Full-Time Office-Based - 5 days per week Hours: Monday-Friday 8:00-16:30 Salary: £40,000 CCP are proud to partner with a well-established, premium subscription-based business entering its next phase of growth. The company has developed a complete, fully documented Customer Experience Operating System, which the incoming Manager will inherit, implement and evolve. This structured framework underpins service delivery, team standards and customer lifecycle management, making this one of the most distinctive and strategically positioned CX leadership roles in the region. This is a senior, hands-on leadership role within a high-retention, relationship-led environment. The business is founder-led and has built its reputation through quality and long-term customer relationships. The Role Lead and develop a small team of Customer Experience Advisors Inherit, implement and continuously refine the documented Customer Experience Operating System Deliver structured training directly to the team, including service standards, communication frameworks and conflict resolution Oversee subscription lifecycle operations (billing, pauses, reactivations, retention) Refine CRM/ticketing workflows, reporting and automation Set communication standards across written and telephone channels Ensure high levels of telephone confidence and professionalism across the team Handle complex escalations and sensitive cases Act as the operational bridge between customers and senior leadership This role requires experience within a premium, relationship-led environment. Candidates whose background is exclusively within high-volume contact centres or transactional retail environments will not be shortlisted. This is not a volume call-centre environment. It is a precision-led, relationship-driven function where structure, standards and customer satisfaction take priority over speed metrics. About You 5+ years' customer service experience 2+ years in a team leadership or managerial role Strong subscription or e-commerce operational knowledge Confident using and improving CRM/customer service platforms High level of telephone confidence and ability to coach others in call handling Experience within a premium, relationship-led environment Calm, measured and highly professional under pressure Excellent written and verbal communication Comfortable working in a hands-on, office-based founder-led business Based within commutable distance of West Dorset Progression This position offers a clear progression pathway to Head of Customer Experience, with responsibility expanding into strategic CX ownership, cross-functional influence and long-term service design. If this role is of interest and you feel you have the relevant experience, please apply online and we'll aim to respond within 72 hours. Alternatively, if you have any questions, please email

The Temporary Delegate Sales Advisor role in the Media & Agency industry involves engaging with prospective clients and promoting event attendance. This position requires excellent communication skills and a results-driven approach to sales. Client Details This role is with a small-sized organisation operating within the Media & Agency industry. The company specialises in delivering high-quality events and prides itself on creating impactful experiences for its clients and attendees. Description Engage with potential delegates to promote event attendance and secure registrations. Maintain a high level of product knowledge to effectively communicate event details and benefits. Build and nurture relationships with prospective clients to encourage repeat engagement. Achieve individual and team sales targets within the assigned timeframe. Keep accurate records of sales activities and outcomes using the company's CRM system. Collaborate with the wider sales team to share insights and strategies for success. Provide timely feedback to management on client needs and market trends. Support the team with additional tasks related to event preparation and execution as required. Profile A successful Temporary Delegate Sales Advisor should have: Prior experience in sales or customer service, ideally within the Media & Agency industry. Strong verbal communication skills and a persuasive approach to selling. Proficiency in using CRM tools to manage client interactions. A proactive attitude and the ability to work independently within a team environment. Attention to detail and excellent organisational abilities. A passion for events and the Media & Agency sector. Job Offer An hourly pay rate of 14.00 to 17.00, depending on experience. A temporary position offering flexibility and the opportunity to gain valuable experience in sales and events. A supportive and professional work environment in Guildford. The chance to work within a small-sized, innovative company in the Media & Agency industry. If you are a motivated individual looking for a rewarding opportunity as a Temporary Delegate Sales Advisor in Guildford, we encourage you to apply today.

ERP Solutions Consultant (Remote UK Customer Site Travel) Join a growing team delivering business transformation through ERP solutions. We're looking for an experienced ERP Solutions Consultant to work with customers across the UK, helping organisations streamline operations and maximise the value of their ERP investment. This is a remote-based role with regular travel to customer sites, giving you the flexibility to work from home while building strong client relationships face-to-face. About the Role As an ERP Solutions Consultant, you'll work closely with customers throughout the implementation lifecycle, from discovery and requirements gathering through to solution design, configuration, user training and go-live support. You'll become a trusted advisor, ensuring every solution delivers measurable business value while maintaining excellent customer satisfaction. Key Responsibilities: Lead customer discovery workshops and business process reviews. Gather and document business requirements. Design ERP solutions that align with customer objectives. Configure ERP software to meet business needs. Deliver demonstrations, training sessions and user workshops. Support ERP implementations, testing and go-live activities. Provide post-implementation consultancy and continuous improvement recommendations. Build trusted relationships with stakeholders at all levels. Work closely with Project Managers, Developers and Support teams to deliver successful outcomes. About You You'll be someone who enjoys solving business problems and working directly with customers. Ideally you'll have: Previous experience as an ERP Consultant, ERP Solutions Consultant, Functional Consultant or Implementation Consultant. Experience delivering ERP implementations. Strong business process knowledge across areas such as Finance, Manufacturing, Distribution, Supply Chain or CRM. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting solutions. A consultative mindset with a focus on customer success. The ability to manage multiple projects and priorities. A full UK driving licence and willingness to travel to customer sites when required. Desirable Experience Experience with ERP platforms such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, SAP Business One, Sage X3, Infor, Epicor, IFS, Oracle NetSuite or similar ERP systems. Knowledge of SQL, reporting tools or business intelligence solutions. Experience within manufacturing, wholesale, distribution or professional services sectors. What We Offer Competitive salary. Performance-related bonus. Remote working with flexible arrangements. Company pension. Ongoing professional development and training. Opportunity to work on varied and challenging customer projects. Supportive and collaborative team environment. Career progression within a growing business. Why Join Us? You'll be joining a business that values expertise, collaboration and customer success. We invest in our people, encourage continuous learning and give our consultants the autonomy to make a real impact with customers across a wide range of industries. If you're passionate about ERP, enjoy working with customers and want to be part of a forward-thinking consultancy, we'd love to hear from you. Apply today and help organisations transform the way they work through innovative ERP solutions.