51 jobs found

Administrator - small Property Investment business in London. Seeks part time Administrator, reliable and organised, to provide administrative support. Part Time office-based role in Central London, ideally working Tues, Wed, Thurs (flexible). This property office administrator role includes: General office administration, handling telephone and email enquiries Preparing correspondence, maintaining property records and filing systems Assisting with service charge administration and property documentation Liaising with tenants, leaseholders, contractors and managing agents Monitoring compliance records and inspection schedules Arranging inventories, check-ins and check-outs Coordinating cleaning, maintenance visits and contractor appointments Assisting with tenancy deposit releases and related administration Assisting with rent collection and invoice administration Following up outstanding matters and ensuring actions are completed Supporting the directors with ad hoc administrative tasks The ideal administrator will be pro-active, well organised and detail-oriented with good communication and interpersonal skills, comfortable dealing with people by telephone and email. You will have excellent MS Office skills and be able to work independently and be flexible and willing to assist with a variety of tasks. Property experience would be useful but not essential.

An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1-2 years' experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products

Porter / Concierge (Residential) Location: London, Bayswater (W2) Hours: Mon-Fri 09h00-17h00 (Permanent) Salary: £28k per annum We are seeking an exceptional Porter / Concierge to provide resident services at Porchester Terrace, a premium residential development in London W2. The Role: As the primary on-site point of contact during working hours, you will manage a versatile mix of front-of-house service and operational oversight. Your responsibilities will include: Resident Hospitality: Providing a visible, welcoming presence, assisting residents within communal areas, handling routine enquiries, and managing visitor access. Parcel Management: Securing and organizing incoming deliveries, notifying residents, and distributing parcels directly to apartment doors. Building Security & Safety: Conducting regular internal and external patrols, checking access control systems, monitoring CCTV, and keeping fire exit routes completely clear. Estate Presentation: Carrying out light housekeeping to keep the lobby and entrance areas pristine, monitoring external cleaning contractors, and managing the rotation of refuse/recycling bins for local authority collection. Maintenance & Contractors: Conducting visual checks of communal plant machinery, logging maintenance defects for the Managing Agents, and supervising visiting contractors. Site Administration: Managing the key register, updating daily incident logs, and working closely with the Managing Agents to ensure smooth operations. What We Are Looking For: Smart, professional, and courteous, with excellent written and verbal communication skills. Must have porter/concierge experience in a luxury residential block, boutique hotel, or a premium front-of-house environment. A friendly, polite and a positive can do attitude. Very strong customer service skills. Responsible, organised and extremely reliable. Contact: Bryn Cadfan-lewis (url removed) (phone number removed) (url removed) WHY USE BLOCK RECRUIT? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. Award winner of News of the Blocks 2019 Recruitment Company of The Year for having strong Values and Ethics which shape the way we work.

Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm After training will be on call 1 in 6 weekends (paid at an exceptional rate) - Will get the following Monday off. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier) Managing bookings, collections, transport, and liaising with overseas agents/customers Preparing and processing shipping documentation Submitting import & export customs entries Building strong relationships with customers, suppliers, and partners to deliver excellent service Providing quotations, pricing jobs, and raising invoices accurately Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- Imports or exports (or both) within the freight forwarding industry Excellent customer service skills with a professional telephone manner Highly organised, detail-oriented, and able to work to strict deadlines Ability to thrive in a fast-paced, time-critical environment Benefits:- Annual and Performance bonuses Additional payments (on call once trained) Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a AOG Operator to work 4 nights on 4 nights off for a well-established Freight Forwarder. The company is based in the Feltham, Middlesex area. Daily Duties:- Coordinate Time Critical shipments (Airfreight and Roadfreight). Dealing with both Export and Import Customs entries Respond to emails and manage collections and deliveries efficiently. Complete MAWB and HAWB's. Monitor shipments. Processing customs entries. Dealing with large Key Accounts. Liaise with Airlines, Handling Agents and Transporters. Skills Required: Air Export or Import (or both) experience Air or Road (or both) experience Customer Service (highest level) Excellent salary offered with a shift allowance of 20% on basic salary. Working hours are 4 nights on 4 nights off 7pm - 7am As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

️ Office Coordinator (Cargo Agent) Heathrow Airport &#(phone number removed); Location: Heathrow Airport Cargo Terminals &#(phone number removed); Pay Rate: £13.50 per hour (inclusive of holiday pay) After successful completion of the 12-week temporary period, the rate increases to £15.31 per hour upon permanent employment &#(phone number removed); Shift Pattern: 4 On / 4 Off Day Shifts Only 11-Hour Shifts (1 Hour Unpaid Break) Training may initially be completed Monday to Friday &#(phone number removed); Job Type: Temp to Perm (12 Weeks) Top Tier Recruitment is pleased to be recruiting on behalf of a leading air freight ground handling operation based at Heathrow Airport. This is an excellent opportunity for an experienced Cargo Agent or Office Coordinator looking to build a long-term career within the aviation and logistics sector. What We Offer: Permanent opportunity after 12 weeks Career progression within a multinational organisation Free parking close to site Free PPE provided 24/7 operational support Secure and rewarding working environment Key Responsibilities: Organising bookings, deliveries, and collections accurately Managing daily tasks and ensuring deadlines are met Liaising with internal teams, suppliers, and customers via email, telephone, and face-to-face communication Supporting operational activities when required Using systems including Outlook, Excel, and Google Calendar Prioritising workload effectively during busy periods Working closely with colleagues and providing regular updates Delivering excellent customer service at all times Requirements: Minimum 6-12 months cargo administration or logistics experience Knowledge of import and export processes Strong numeracy and literacy skills Ability to pass DfT Cargo Operative Training Excellent IT skills, including Microsoft Office Strong communication and customer service skills Professional, organised, and proactive approach &#(phone number removed); Start Date: ASAP If you are looking for a long-term opportunity within the aviation industry and have experience within cargo, freight, or logistics administration, we would love to hear from you.

Litigation's Executive Red Recruitment is looking to recruit experienced Litigation's Executives with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages. The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused. The salary is 31,500 per annum and the successful candidate must have previous litigation experience Benefits and Package for a Litigation's Executive: Salary: 31,500 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Generous Holiday Allowance Key Responsibilities of a Litigation's Executive: Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulations Conduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangements Issue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt Claims Prepare and review documentation for County Court claims (CCJ applications) Liaise with solicitors, legal representatives, and enforcement agents (bailiffs) Progress cases through the County Court Business Centre (CCBC) where applicable Apply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of Control Monitor defended claims and support the preparation of witness statements where required Maintain accurate case notes and documentation using internal systems Ensure full compliance with FCA Consumer Credit Sourcebook (CONC), GDPR, and relevant UK legislation Meet individual recovery and performance targets while maintaining Treating Customers Fairly (TCF) principles Third party relationships management and Debt sale preparation. Key Skills and Experience of a Litigation's Executive: Previous experience in debt recovery, collections or litigation within the UK Practical experience of County Court litigation processes (CCJs, enforcement actions, defended claims) Understanding of the Pre-Action Protocol for Debt Claims Knowledge of FCA regulations and consumer credit legislation Experience working with solicitors and enforcement agents Strong negotiation and communication skills Ability to handle vulnerable customers appropriately and sensitively Good IT skills, including case management systems and MS Office Experience within financial services, utilities, or retail credit sectors If you are interested in this position as a Litigation's Executive and have the relevant experience required, please apply now! Red Recruitment (Agency)

Housing Officer Leeds 3 months + 39 hours pw 15- 19 PAYE + holiday pay ph (DOE) Hamilton Woods Associates are recruiting for a number of Housing Officers on an initial temporary basis to work across leasehold and shared ownership properties. Office working will be required at least 4 days a week in the organisations Leeds based offices. Key Responsibilities of the Housing Officer: Acting as the first point of contact for customers living within shared ownership and leasehold properties Managing rent arrears cases and enquiries Maximising income collection for the business, including rent and service charges Negotiating feasible repayment plans for customers Managing complaints of anti-social behaviour Liasing with third party property management agents, developers and customers Managing shared ownership homes and leases, ensuring compliance with relevant legislation, regulation and industry good practice Liaising with external legal advisors, mortgage lenders, debt charities, and government benefit departments. Attending court to represent the organisation at repossession hearings Supporting the team with regards to customer feedback, including customer satisfaction surveys Maintaining accurate records of customer accounts and changes to existing accounts Requirements of the Housing Officer: 1 year + worth of property management experience in affordable housing or private rental sector

Analyst Location: London Location type: Hybrid Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role Our Healthcare Analysts provide key intelligence and insight, enabling our clients to make effective decisions for their businesses. From customised client projects to keeping our syndicated data sets up to date, our analysts across the business cover the full Healthcare sector including medical devices and pharmaceuticals, clinical trials, and a range of therapeutic areas and themes. Our analysts are responsible for maintaining data quality, overseeing and implementing processes for data collection, monitoring data from external sources, and using their expert analysis to create leading industry insight Global Data s Competitive Intelligence team is looking for an individual who has the interest, experience, and passion for conducting business intelligence and/or market research within the healthcare sector. This position directly contributes to the high-quality business intelligence and disease/therapy area analysis that GlobalData provides, and will involve conducting a range of investigative, assessment, and forecasting activities for the healthcare sector through secondary research, as well as primary market research consisting of phone interviews and surveys with key opinion leaders (KOLs), industry experts, and high-prescribing physicians globally. In addition, this position will contribute to developing business intelligence within the immunology and metabolic diseases space through attendance and coverage of healthcare conferences in the US and/or within Europe. What you ll be doing Contribute to the scope and direction of high-quality market/disease analysis deliverables in the healthcare portfolio. Support development of the pharmaceutical syndicated research platform Write in-depth market research reports and timely articles on current market events. Track and analyse the market from a strategic perspective. Assess and forecast the market opportunity for immunology (such as Rheumatology, Gastrointestinal Disorders, Musculoskeletal Disorders, Dermatology and Respiratory Diseases) agents in clinical development. Represent the company at client presentations, conferences and with the media. Interact directly with pharmaceutical clients to address client enquiries and contribute to business development efforts as key therapy area expert What we re looking for Advanced degree (M.S., M.P.H., PharmD, M.D. or Ph.D.) in the life sciences or a related field Fast Learner able to understand new ideas and concepts quickly. Work experience in the healthcare industry or a syndicated reports publishing company is not essential but would be an advantage. Research and/or work experience in the Immunology (such as Rheumatology, Gastrointestinal Disorders, Musculoskeletal Disorders, Dermatology and Respiratory Diseases) space is not essential, but also would be an advantage. Strong analytical and problem-solving skills Excellent writing and oral communication skills Proficient with Microsoft Office Suite, especially Microsoft Word, Excel, and PowerPoint Problem Solving Skills: Ability to prioritize, multi-task at the same time and deliver results without compromise of quality or time Excellent logical ability, problem solving skills and attention to detail Excellent analytical skills with experience in dealing with large volumes of data Eagerness to learn: Should be keen to expand skill sets and learn about business, markets, and industries Willingness to take up additional responsibilities Self-driven with a keen eye to enhance report and data quality and processes Communication Skills: Excellent verbal, written and presentation skills Flair for writing and eye for detail Professional & Interpersonal Skills: Positive and proactive attitude, ability to interact with many levels, ability to face and deal with issues in a mature and professional manner Self-motivated, with proven ability to work efficiently and independently A team player, with strong inter-personal skills, who can collaborate effectively within and across the organization In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. LI-HYBRID LI-SR1

Seafreight Import/Export Operator Salary: Up to £30,000 Location: Dartford Start: ASAP Our Client is a leading global logistics provider, offering worldwide freight and logistics solutions. Due to increased demand they are currently looking for an experienced Seafreight Import/Export Operator who an hit the ground running, joining their busy team in Dartford. What you'll do: As Seafreight Operator, you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging shipments by the air freight. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and that they receive their goods safely and on-time. Working to strict deadlines to coordinate Worldwide multimodal imports and exports with end to end responsibility (including collections, airline bookings, liaising with overseas agents/customers until delivered). Strong customer relationships to understand requirements and always deliver excellent customer service. Submitting Import & Export documentation Liaising effectively and building close relationships with supply chain colleagues Quotations, pricing and invoicing clients. What you need: We're keen to speak to people who have 3+ years' experience in freight operations. Good operational know-how of import and export procedures is essential as we're looking for someone who can hit the ground running. Experience with eCargo, Gama Suite, and/or CargoWise would be advantageous. Customs entry experience would also be a distinct advantage. Why you'll love this role: This is a full-time, permanent position, working Monday to Friday, 8:30am to 5pm. Our client is offering up to £30,000 in line with skills and experience. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

JOB: Export Logistics Co-Ordinator LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm (37.5 hours per week) My client is seeking a permanent Export Logistics Co-Ordinator. This is a fantastic opportunity for someone who enjoys a varied workload, international communications and the satisfaction of seeing shipments delivered successfully to global markets. Are you an organised, detail-focused Export Logistics Co-Ordinator? Would you like to play a central part in ensuring the smooth, compliant and timely movement of products to distributors and partners across the Globe? If so, you will be collaborating with Manufacturing; Pack Assembly; Finance; Regulatory Affairs; QSHE, Purchasing; and the Distributor Support Team. You will also be working with freight agents and official bodies such as Chambers of Commerce; International Trade Advisors; Border Force and Inspection Companies. This exciting and varied role, based in the beautiful spa town of Harrogate, offers great long-term career prospects and on-going training. So, what are the key responsibilities? Prepare and validate export documentation, invoices, CDS declarations, Dangerous Goods Notes, and certified documents. Coordinate FCA/DAP shipments, container bookings, and airfreight with freight forwarders. Ensure compliance with customs, payment terms, and customer-specific requirements. Provide proof-of-export paperwork to support VAT compliance. Manage export-related email traffic and support urgent orders. Process Letters of Credit and Documentary Collections. Maintain system data (Sage X3, GTA, SharePoint) and archive sales order documentation. Setting up new customers, updating product codes and price lists in Sage. Processing new orders and amendments through the Distributor Portal and Sage. Do I have the right skills? Essential Strong attention to detail with excellent accuracy, record-keeping and documentation skills. An understanding of export documentation, international shipping, customs procedures or similar roles. Ability to work independently while collaborating effectively with cross-functional teams. Excellent communication skills and confidence liaising with freight agents, customers, and internal stakeholders. Strong customer service focus with the ability to interpret and respond promptly to distributor email requirements. Good written and verbal English language skills. IT literate, with working knowledge of Microsoft Office (particularly Excel and Outlook) and document management systems such as SharePoint. Ability to manage multiple shipments and priorities in a fast-paced environment while meeting strict deadlines. Desirable Proficiency with ERP systems such as Sage X3 (or similar) An understanding of dangerous goods and associated software (e.g. eGTA) Experience completing CDS export declarations. Familiarity with Letters of Credit and Documentary Collections, including preparation of compliant bank documentation. Experience processing Certificates of Origin through a Chamber of Commerce. Previous experience resolving customs queries or shipment holds with Border Force or customs authorities. As part of an established and supportive Export Logistics team, you will be working in a collaborative environment and you will develop a strong knowledge of international trade and logistics. There are opportunities to learn, grow and contribute to continuous improvement. The highly competitive package includes: Company Pension Plan Private Healthcare Life Assurance Permanent Health Insurance 23 days annual leave plus statutory holidays Cycle to Work scheme Employee Assistance Programme Benefit Hub If you believe that this job "has your name on it", then please let me have your CV as soon as possible. My client is keen to make an appointment in the near future.

Semi Senior Accountant/Cloud Bookkeeper Salary: £28,000-£32,000 (flexibility DOE) We are looking for a semi senior accountant to join a well-established accountancy practice based in Crosshills, nr Keighley. The role is an office-based position, Monday to Friday, 9am to 5pm. The desired candidate will have responsibility for maintaining client bookkeeping on a day to day basis for a varied portfolio of small businesses, along with assisting our senior team with accounts preparation. Responsibilities: • Managing a small portfolio of clients taking responsibility for the inflow and processing of information through cloud accounting software • Liaising with clients as and when necessary by phone and email • Submission of VAT returns • Ability to work under pressure, prioritise own work load and keep to deadlines • Assistance with the MTD department of the practice and growing thereof • Assisting the senior accountants of the practice with processing of entries up to trial balance along with potential production of management accounts and other accounting matters as directed. • Be a team player with a willingness to assist and a keen attention to detail • Car ownership and driving licence required due to the requirement for travel for collection of records as the need arises Requirements: • Excellent working knowledge of accounts preparation for a range of businesses including sole traders, limited companies and partnerships • Ability to prepare accounts to a high standard • Ability to use own initiative, to work under pressure and to deadlines • Excellent communication and organisational skills • Excellent attention to detail • Must have experience on cloud bookkeeping software, preferably on Sage Business Cloud, Xero, Quickbooks and Freeagent

Customer Accounts Officer (Council Tax Recovery) Adecco are recruiting on behalf of Ealing Council for a Customer Accounts Officer specialising in Council Tax Recovery. This is an excellent opportunity to join a Local Authority team and support the effective recovery of council tax arrears. This is a temporary assignment initially for 3 months. Contract Details: Type: Temporary Pay: 20.76 per hour (PAYE) / 27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid - mainly home-based, with attendance required in the office for court hearings. Hours: Full time, 35 hours per week (Monday to Friday) The Role: As a Customer Accounts Officer, you will play a key role in supporting the collection and recovery of council tax, ensuring processes are carried out in line with relevant legislation and procedures. The role will involve case management, attending court hearings when required, and liaising with residents regarding outstanding balances. Key Responsibilities: To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures. To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances. To amend the records promptly on becoming aware of any changes to liability. To assist more junior, temporary or less experienced accounts staff, and work experience students, by providing day to day advice and guidance on using the system and procedures. To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person (whether at the reception or at the magistrates court). At all times having regard to the council's Equality & Diversity Policy, the provisions of the Data Protection legislation and adherence to the objective to deliver services to a high level of customer care. To properly record dealings with customers. To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager. To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary. To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses). To assist in the checking of summons prelists, liability order lists, civil enforcement (bailiff) prelists and other arrears listings to ensure appropriate enforcement action is taken, recovery action held or cancelled when necessary, or that recommendations/referrals are made to a more senior officer. To use negotiating skills and exercise discretion to make and monitor arrangements with defaulting Council Tax customers, in accordance with laid down procedures and with regard to the particular facts in each case. In conjunction with the returns on financial information request forms, determine suitable cases and issue the necessary documentation for attachments of earnings, deductions from Income Support/Job Seekers Allowance, and referrals to bailiffs. If appropriate, identify and refer cases for committal proceedings, attachment of members' allowances, Charging Orders, or insolvency proceedings. To assist the Customer Accounts Manager in representing the Council in court proceedings, including making payment arrangements with customers at the Magistrates Court. To discuss and obtain income and expenditure details with customers for means enquiries at committal courts. To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment. Carry out credit and debit card transactions with customers, whether by telephone, or through letters or emails. Essential Skills and Experience: Experience in council tax recovery Knowledge of council tax legislation Knowledge of NEC/Northgate systems Strong communication and customer service skills Ability to manage workload effectively and meet deadlines Apply Now - if you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are looking for a Head of Programming to join the National Theatre's Digital team. The Head of Programming is responsible for shaping and delivering the National Theatre's digital content programme across NT Live, NT at Home, NT Collection and future platforms. This is a high impact senior editorial role responsible for creative curation, audience development and commercial performance. Working collaboratively across the organisation and with external partners, the role leads key stakeholder relationships, including producing partners, agents, unions and broadcasters in negotiating commercial terms, rights, and contracts. The Head of Programming contributes to departmental strategy and is accountable for delivering against both departmental and organisational objectives. The role also leads and develops a team of Programming Producers, providing clear direction, coaching and oversight, while fostering a collaborative, agile and high-performing team culture The successful candidates will have the following: Significant senior-level experience in theatre programming is essential. Strong track record of shaping and delivering high-quality programming. Extensive experience of negotiating and managing complex contractual arrangements, including leading high-value negotiations and overseeing delivery. Deep experience of working across a broad stakeholder landscape, building and maintaining effective relationships with both internal teams and external partners. Proven leadership of high-performing teams, with the ability to develop, motivate and support others within an inclusive and collaborative culture. Strong commercial and financial acumen, including experience of budget ownership, forecasting and performance management. In-depth understanding of the contractual and industrial landscape of the theatre sector, including union frameworks. If that sounds like you, then we would love to hear from you! To apply, please follow: The closing date for the receipt of a completed application is Tuesday 30th June 2026 at 12 noon.

Job title: Property Manager - Retirement Portfolio Location: Shoreditch! Contract Type: Permanent Hours: 8:30am-5:30pm Salary: 40,000- 45,000 pa Are you a proactive and detail-oriented Property Manager with a passion for enhancing tenant experiences? Do you want to play a crucial role in managing a retirement portfolio while ensuring legal compliance and maximising occupancy? If so, we want to hear from you! About the Role: Join our dynamic Property Management team and take full operational responsibility for a diverse portfolio of approximately 100 retirement flats across the country. Your expertise will be essential in maximising rental income and delivering an exceptional tenant experience. You will also act as a vital link in the refinancing process, ensuring smooth communication with freeholders, block managing agents, and on-site house managers. Key Responsibilities: Lettings & Void Management: - Instruct and oversee local letting agents nationwide. - Manage marketing, viewings, and negotiation of terms. - Ensure compliance with referencing and Right to Rent regulations. - Review tenancy agreements and oversee deposit registration. Refinancing Support & Lender Liaison: - Gather essential information from various stakeholders to address lender inquiries. - Compile refinancing packs, ensuring timely completion of batches. - Maintain a single tracker for outstanding items and chase resolutions. Renewals & Rent Reviews: - Manage tenancy renewals aligned with company goals. - Conduct rent reviews to ensure competitive pricing. Rent Collection & Arrears Management: - Monitor rental payments and proactively manage arrears. - Serve statutory notices and negotiate payment plans as needed. Compliance & Regulatory Management: - Ensure full compliance with residential lettings legislation. - Coordinate compliance checks and maintain accurate records. Property & Contractor Coordination: - Collaborate with the Property Management Team to oversee contractors. - Ensure properties are maintained to the highest standards. Person Specification: Minimum 2 years' experience in residential lettings or property management, preferably in retirement stock. ARLA Propertymark or TPI qualified (or working towards). Strong knowledge of current lettings legislation and experience with renewals and rent reviews. Exceptional organisational skills and the ability to manage a geographically dispersed portfolio. Professional, calm, and solution-focused, with a commercial mindset. What We Offer: Competitive salary and benefits, including salary sacrifice schemes (Cycle to Work, Electric Vehicle, Childcare). Eye care vouchers and local retail discounts. Enhanced annual leave for long-term service. Monthly company lunches and exciting Shoreditch perks. Access to a 24/7 confidential Employee Assistance Programme and wellbeing support. If you're ready to take on this exciting opportunity and make a real impact in the property management sector, apply today! Join us in creating a professional and enjoyable living environment for our residents. Your next adventure awaits! To Apply: Submit your CV to (url removed) detailing your relevant experience and why you would be a great fit for this role. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Collections Agent Leamington Spa Hybrid (after training) £25,000 £28,000 + Benefits Are you experienced in early-stage collections, or do you come from an outbound customer service or contact centre background and feel confident handling conversations about overdue accounts? This role sits within an early-stage collections team, managing customer accounts that have gone overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven role requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts Conduct financial conversations to assess affordability and agree next steps Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Experience in collections, arrears management, or a high-volume outbound customer service or contact centre role Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am 5:00pm 1 8:00am 4:30pm 1 11:30am 8:00pm INDH

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £34,00. . click apply for full job details

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £34,00. . click apply for full job details

Your new company Our client manages mixed-use estates and commercial assets. They have gone through a period of growth over the last few years and are now looking to take on a Property Asset Manager to the team in Manchester. As a Property and Asset Management Surveyor, you will play a key role in managing and enhancing a diverse commercial property portfolio. Working alongside experienced colleagues across surveying, facilities management, and finance, you will help drive asset performance, strengthen occupier relationships and deliver value-led strategies for their clients. This role offers the opportunity to take ownership of assets, influence key property decisions and build trusted relationships with investors, occupiers and stakeholders. Whether overseeing lease events, supporting asset strategies, managing service charge budgets or identifying opportunities to improve performance, you will be empowered to make a meaningful impact. They are looking for a commercially minded, proactive and collaborative property professional who shares their commitment to excellence, attention to detail and outstanding client service. In return, you will join a supportive and ambitious team where your contribution is valued, your development is encouraged, and your success is celebrated. Your new role Develop and execute property asset management strategies to maximise property performance and value Perform financial analysis and market research to identify opportunities for growth, investment, and portfolio optimisation Collaborate with local letting agents to develop and implement letting strategies, focusing on securing new lettings Coordinate with property managers to ensure smooth building operations and proper maintenance. Oversee service charge budgeting, management, and accounting Oversee rent collection, other receivables, and debt recovery processes Manage tenant relationships by addressing concerns and ensuring a positive tenant experience Supervise lease administration, including lease renewals, negotiations, rent reviews, and tenant retention efforts Maintain and update in-house lease records, including administration and documentation of lease agreements Manage tenant applications for alterations, alienations, and other requests Conduct periodic tenant experience reviews and property inspections to ensure asset quality. Build and maintain strong working relationships with existing clients Prepare and deliver regular asset performance reports for senior management and property owners, focusing on financial performance and key metrics Attend client meetings, preparing necessary materials and following up with actionable steps Liaise with building managers and regional facilities managers to ensure effective property management Oversee insurance matters, including claims management. To assist and support the Commercial Property Surveying team in the asset management of the properties managed. Going into further detail: - Complete monthly or quarterly client reports, meeting with the client to agree strategic objectives and associated actions to be taken Oversee and report on the performance of the property and ensure maximum value. To oversee Service Charge Budget schemes on all assets Lead on Lease transactions, Licence to Alter and Assignment applications Sign off rent and service charge prelists, holding arrears meetings, liaising, and advising clients on debt recovery Undertaking periodic inspections on assets under management Assessing leases, producing change notes, maintaining up-to-date tenancy information, developing and maintaining property management software and client files. Planning for critical lease event dates such as reviews, lease expiries and advising on options and best methods of implementation to the client. Building insurance administration, including overseeing insurance claims from inception to completion Working closely with the Building and Estate Management team to deal with all on-site issues, as well as service charge matters/queries Working together with the finance team relating to leasing, rent and service charge matters To undertake other duties and responsibilities within the department, commensurate with the grading of the post, without changing the general character of the post The post holder's duties must be carried out in compliance with property policies on Equal Opportunities Policy, Information Security Policies, and the Health and Safety at Work Act (1974) and other subsequent Health and Safety legislation. What you'll need to succeed RICS accredited (preferred but not essential) Solid command of written and spoken English Minimum 2:1 degree level (RICS accredited, preferred but not essential). Commercial property management experience of at 3 years Property management systems and software experience Experience in undertaking lease transactional work A working knowledge of Microsoft Office, including PowerPoint, Excel and Outlook Experience of presenting and reporting to clients. What you'll get in return Working Hours: 9.00am - 5.30pm Nature of Work: Office (at least 4 days a week in the office) Annual Leave provision: 25 Days, excluding bank holidays Bonus: Discretionary Pension: If the employee chooses to pay a 5% of Pensionable Pay each period, 5% of Pensionable Pay each period. Probation Period: 6 months Should the employee successfully complete the probationary period, the employee will benefit from: Healthcare: Bupa Select Cover Life Assurance & Income Protection Medicash Wellbeing Benefit of up to 250 per Year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)