17 jobs found

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its third-party claims team and looking for a Third Party Claims Handler to manage third-party vehicle and property damage claims. This role suits someone with some motor claims experience who is ready to develop into third-party and credit hire work, with full support, fully funded CII qualifications and coaching from a dedicated in-house trainer. What you'll be doing: - Handle third-party vehicle and property damage claims, including investigation, negotiation and resolution. - Investigate liability, working with other departments to determine fault. - Begin working with credit hire claims - validating, negotiating and challenging hire charges, with support. - Liaise professionally with solicitors, insurers and accident management companies. - Recognise and escalate potentially fraudulent activity. - Prioritise your caseload while supporting wider team duties. What you'll need: - Some motor claims experience and an appetite to develop in third-party/credit hire claims. - Strong communication, active-listening and relationship-building skills. - Excellent attention to detail and confidence using multiple systems. - GCSEs (or equivalent) at grade C/4 or above in English and Maths. - Willing to work towards the CII Certificate, fully funded and supported. What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation. - Annual salary reviews and a recognition bonus of up to GBP300. - 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping. - Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve. - Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer. - Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling. - Contributory pension and a GBP1,000 refer-a-friend bonus. - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme. - Active sports & social club and on-site Mental Health First Aiders. - A Living Wage and Living Hours employer, and Disability Confident Committed. To apply, send your CV and we'll be in touch to talk through the next steps.

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is looking for an experienced Senior Third Party Claims Handler to manage complex third-party vehicle and property damage claims, including high-value files and liability disputes. If you have a strong background in third-party or credit hire claims and want to take the next step with a forward-thinking, supportive company, we'd love to hear from you. What you'll be doing: - Manage all aspects of third-party vehicle and property damage claims, including investigation, negotiation and resolution. - Handle complex and high-value files, including those with liability disputes. - Assess and manage credit hire claims - validation, negotiation and challenging excessive hire charges. - Lead liability investigations, working across departments and with external parties. - Liaise confidently with solicitors, insurers and accident management companies. - Identify and escalate potential fraud, and support the wider team with technical guidance. What you'll need: - A minimum of 2 years' motor/third-party claims experience (required for the upper end of the salary range). - Strong credit hire and liability-investigation knowledge. - Excellent negotiation, communication and relationship-building skills. - High attention to detail and a confident systems user. - GCSEs (or equivalent) at grade C/4 or above in English and Maths. - Holds, or is working towards, the CII Certificate (fully funded). What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation. - Annual salary reviews and a recognition bonus of up to GBP300. - 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping. - Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve. - Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer. - Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling. - Contributory pension and a GBP1,000 refer-a-friend bonus. - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme. - Active sports & social club and on-site Mental Health First Aiders. - A Living Wage and Living Hours employer, and Disability Confident Committed. To apply, send your CV and we'll be in touch to talk through the next steps.

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor claims team and looking for a Motor Claims Handler to take ownership of First Notification of Loss (FNOL) and accidental damage claims. This is a great opportunity for someone early in their claims or customer service career who wants to build a long-term future in motor insurance, with fully funded CII qualifications and hands-on coaching from a dedicated in-house trainer. What you'll be doing: - Handle incoming FNOL and accidental damage claims, capturing accurate details and progressing them efficiently. - Manage a caseload of claims by phone and in writing, keeping every case moving. - Act as the main point of contact for policyholders and brokers, providing clear updates and guidance. - Spot and escalate any suspicious activity or potential fraud. - Prioritise your workload to meet service standards and deadlines. - Deliver a consistently professional, helpful experience to everyone involved. What you'll need: - Some customer service experience and a genuine interest in building a career in motor claims (claims experience welcome but not essential - full training provided). - Excellent communication and active-listening skills. - Strong attention to detail and confidence using a range of computer systems. - GCSEs (or equivalent) at grade C/4 or above in English and Maths. - Willing to work towards the CII Certificate, with full funding and support. What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation. - Annual salary reviews and a recognition bonus of up to GBP300. - 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping. - Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve. - Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer. - Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling. - Contributory pension and a GBP1,000 refer-a-friend bonus. - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme. - Active sports & social club and on-site Mental Health First Aiders. - A Living Wage and Living Hours employer, and Disability Confident Committed. To apply, send your CV and we'll be in touch to talk through the next steps.

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is looking for an experienced Senior Motor Claims Handler to take ownership of more complex First Notification of Loss (FNOL) and accidental damage claims, and to help raise the bar across the team. If you have solid motor claims experience and want a new challenge with a company that rewards achievement and fully funds your professional development, this could be the role for you. What you'll be doing: - Manage a varied caseload of FNOL and accidental damage claims independently, from notification through to resolution. - Handle higher-value and more complex files with confidence. - Act as the main point of contact for policyholders and brokers, setting the standard for service. - Support and mentor less experienced colleagues, sharing best practice. - Identify, investigate and escalate suspicious activity or potential fraud. - Ensure full compliance with internal policies and regulatory requirements. What you'll need: - A minimum of 2 years' motor claims experience (required for the upper end of the salary range). - Proven ability to manage a caseload independently and resolve complex claims. - Excellent communication, negotiation and relationship-building skills. - Strong attention to detail and a confident systems user. - GCSEs (or equivalent) at grade C/4 or above in English and Maths. - Holds, or is working towards, the CII Certificate (fully funded). What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation. - Annual salary reviews and a recognition bonus of up to GBP300. - 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping. - Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve. - Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer. - Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling. - Contributory pension and a GBP1,000 refer-a-friend bonus. - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme. - Active sports & social club and on-site Mental Health First Aiders. - A Living Wage and Living Hours employer, and Disability Confident Committed. To apply, send your CV and we'll be in touch to talk through the next steps.

Team Leader - Motor Claims Location: Bolton (Office-based with flexible working options) Salary: Range from 31,500 to 38,000 depending on experience Type: Full-time, Permanent Hours: Monday to Friday, 9am - 5pm (35 hours) Are you a natural leader with experience in motor recovery claims? If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference, this role could be the next step for you. What You'll Be Doing: Team Leader - Motor Claims - Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement - Handling escalated queries, complaints, and complex claims - Monitoring team performance and supporting staff development through coaching, mentoring and training - Working with internal stakeholders to meet recovery targets and maintain service levels - Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance - Ensuring full FCA compliance and supporting GDPR and confidentiality requirements - Contributing to recruitment, onboarding, and HR processes for your team What You'll Bring: Team Leader - Motor Claims - Strong background in technical motor recovery claims - Experience in a team leadership or supervisory role - Confident communication skills, written and verbal - Solid understanding of FCA, FOS, and general claims compliance - Excellent organisation and prioritisation skills under pressure - CII Certificate in Insurance (essential), Dip CII is a bonus - Microsoft Office proficiency and data confidence (Excel, Outlook etc.) What's In It For You: Team Leader - Motor Claims - Increased holiday allowance with length of service - Your birthday off, plus a half-day for seasonal shopping - Holiday sell scheme - Free parking and casual dress code - Support for industry qualifications - Bonus scheme for going above and beyond - Cycle to work scheme - Friendly, supportive environment with trained mental health first aiders on-site If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input, we'd love to hear from you.

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll be at the heart of the Broker's claims service, delivering confident, proactive support to Commercial clients and their claims. They handle all types of Commercial Insurance, and their client base spans Property, Motor/Fleet, EL, PL, PI, Cyber, D&O. You will also be able to attend renewal meetings with your Account Executives, and the occasional quarterly Claims meetings. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Customer Service Advisor Dunstable (Office Based) Monday to Friday, 9:00am - 5:00pm (30-minute break) 13.23 per hour Temporary to Permanent Opportunity The Role: We are currently recruiting for a Motor Claims Handler to join a busy and supportive team based in Dunstable. This is an excellent opportunity for someone with strong administrative skills and attention to detail who is looking to secure a long-term position. You will be responsible for managing motor claims from initial report through to settlement, ensuring a cost-effective and timely resolution. Key Responsibilities: Liaising with third parties, solicitors, drivers and insurers via phone, email and written correspondence Taking accident details from the scene and accurately logging claims Uploading and managing claims on internal systems Authorising repairs for third party vehicles Raising and processing payments related to claims Managing incoming post, including cheques, in line with internal procedures Chasing third party insurers for updates and outstanding costs Following up with drivers for accident report forms and supporting evidence (e.g. photos) Identifying and escalating potentially fraudulent claims Investigating unreported claims Managing workload to ensure timely and cost-effective claim resolution Supporting general administration tasks, including scanning and file management Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Motor Claims Handler Dunstable (Office Based) Monday to Friday, 9:00am - 5:00pm (30-minute break) £13.23 per hour Temporary to Permanent Opportunity The Role: We are currently recruiting for a Motor Claims Handler to join a busy and supportive team based in Dunstable. This is an excellent opportunity for someone with strong administrative skills and attention to detail who is looking to secure a long-term position. You will be responsible for managing motor claims from initial report through to settlement, ensuring a cost-effective and timely resolution. Key Responsibilities: Liaising with third parties, solicitors, drivers and insurers via phone, email and written correspondence Taking accident details from the scene and accurately logging claims Uploading and managing claims on internal systems Authorising repairs for third party vehicles Raising and processing payments related to claims Managing incoming post, including cheques, in line with internal procedures Chasing third party insurers for updates and outstanding costs Following up with drivers for accident report forms and supporting evidence (e.g. photos) Identifying and escalating potentially fraudulent claims Investigating unreported claims Managing workload to ensure timely and cost-effective claim resolution Supporting general administration tasks, including scanning and file management Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.

At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical•Handle a caseload of SCT litigated claims.•Work with the Technical Manager to continuously improve best practice.•Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit.•Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.•To support and develop the technical expertise of the teams, including development of pre litigated handlers, handlers issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development.•Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.•Identify any training requirements and to feedback to the Technical Manager.• Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.•Manage individual file handlers on a performance improvement plan when relating to technical issues.•Continuously review suitability of workflows/processesoIdentify to the Technical ManageroAreas of risk and potential riskoEmerging trends / behavioursoAreas of avoidable litigation•Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver.•Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach.•Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions•Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager.•Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution.•Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary.•Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director.•To ensure compliance with the SRA Standards and RegulationsWorking HoursMonday-Friday 9am-5pm with 1 hour for lunch.This role is based in the Bolton office with hybrid working. Skills, Knowledge and Expertise •Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)•Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable).•Litigation experience is essential.•Previous experience of handling own caseload•A complete understanding of the claims process and delivery of client requirements including achieving KPIs.•Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.•Excellent listening and verbal communication skills.•Ability to anticipate problems and identify solutions.•A strong desire to invest in and develop others is required.•Experience in supervising, training others and / or mentoring.•Preparation for and attendance at client review meetings will be required from time to time•Close liaison with other teams and key stakeholders will be part of the role.•Good working knowledge of Excel and Powerpoint advantageous•Presentation skills - to include delivery of training •Calm under pressure with the ability to re-prioritise and delegate effectively when required.•Confident with ability to take initiative to innovate and adapt to changing situations.•Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.•Work effectively within the Keoghs Shared Values framework. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

A well-established general insurance business, authorised and regulated by the FCA, is looking for an experienced Senior Recovery Claims Handler to take ownership of complex and higher-value motor recovery claims at its busy office on the outskirts of Bolton (Egerton). Full-time, permanent. If you have substantial experience in technical motor recovery claims and want a senior, technical role with a forward-thinking company that supports your career progression and rewards your achievements, this could be the one. What you'll be doing: - Manage a caseload of motor recovery claims from first notification through to final settlement, including complex and disputed-liability matters - Act as a technical referral point and support coaching of less experienced colleagues - Deliver excellent customer service, handling queries and complaints professionally - Assess claims accurately and escalate any suspected fraud or irregularities - Handle all claims in line with FCA, FOS, GDPR and internal compliance standards - Maintain accurate records and support reporting and KPI tracking - Work collaboratively with colleagues and Team Leaders to manage workload and service levels - Support continuous improvement and contribute to team objectives What you'll bring: - Substantial experience in technical motor recovery claims, including complex settlement negotiations - Clear, confident communication, written and verbal, with a customer-focused approach - Calm under pressure, able to prioritise and meet deadlines - Strong knowledge of FCA, FOS and recovery claims regulations - Confident with Excel, Word and Outlook, and comfortable interpreting reports and KPIs - CII Certificate held or in progress preferred - completion supported What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35 hours), with flexible working patterns available - Increased holiday allowance with length of service, plus your birthday off and a half-day for seasonal shopping - Holiday sell scheme and contributory pension - Support with industry-relevant qualifications - A cash bonus for going above and beyond - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme - Discounted sports and social activities, and trained mental health and first-aid staff on-site If this sounds like you, apply now with your CV.

A well-established general insurance business, authorised and regulated by the FCA, is looking for an experienced Recovery Claims Handler to join its busy office on the outskirts of Bolton (Egerton) on a full-time, permanent basis. If you have experience in technical motor recovery claims and want a new challenge with a forward-thinking company that supports your career progression and rewards your achievements, this could be the one. What you'll be doing: - Manage a caseload of motor recovery claims from first notification through to final settlement - Deliver excellent customer service, handling queries and complaints professionally - Assess claims accurately and escalate any suspected fraud or irregularities - Handle all claims in line with FCA, FOS, GDPR and internal compliance standards - Maintain accurate records and support reporting and KPI tracking - Work collaboratively with colleagues and Team Leaders to manage workload and service levels - Support continuous improvement and contribute to team objectives - Participate in training and development to build your technical claims knowledge - Use Microsoft Office (Word, Excel, Outlook) for day-to-day claims administration What you'll bring: - Experience in technical motor recovery claims and settlement negotiations - Clear, confident communication, written and verbal, with a customer-focused approach - Calm under pressure, able to prioritise and meet deadlines - Familiarity with FCA, FOS and recovery claims regulations - Confident with Excel, Word and Outlook, and comfortable interpreting reports and KPIs - Organised, solution-driven and proactive about personal development What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35 hours), with flexible working patterns available - Increased holiday allowance with length of service, plus your birthday off and a half-day for seasonal shopping - Holiday sell scheme and contributory pension - Support with industry-relevant qualifications - A cash bonus for going above and beyond - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme - Discounted sports and social activities, and trained mental health and first-aid staff on-site If this sounds like you, apply now with your CV.

Commercial Account Manager Salary: £40-50k + Bonus + Excellent Benefits Location: London (City) with Hybrid Working Available Are you an experienced Commercial Account Handler looking for something more than a traditional servicing role? Do you enjoy the technical side of commercial insurance but want greater involvement with clients, relationship management and becoming a trusted adviser to businesses? If so, this could be the perfect next step in your career. We're working with a growing and highly respected insurance broker that is looking to appoint a Commercial Account Manager to join its expanding Commercial Division. This is a unique opportunity that sits between a Commercial Account Handler and an Account Executive role, offering the best of both worlds. You'll continue to utilise your technical insurance knowledge whilst gaining greater exposure to client-facing responsibilities, helping businesses navigate their insurance programmes and becoming a key point of contact for a portfolio of clients. The Opportunity You'll be responsible for managing and servicing a varied portfolio of commercial clients, ensuring they receive a first-class service throughout the year. Your responsibilities will include: Managing renewals from start to finish Negotiating terms and premiums with insurers Arranging and amending cover Handling client queries and claims support Providing technical insurance advice and guidance Attending client meetings and renewal presentations Developing strong relationships with business owners and decision-makers Supporting complex placements alongside senior colleagues Identifying opportunities to strengthen and broaden client relationships This is an excellent opportunity for someone who wants to move closer to an Account Executive position without the pressure of a heavily sales-focused new business role. About You We're keen to speak with experienced Commercial Insurance professionals who have a strong technical grounding and enjoy building relationships with clients. You may currently be working as a: Commercial Account Handler Senior Account Handler Client Manager Commercial Insurance Broker Account Manager To be successful, you'll ideally have: Several years' experience managing commercial insurance clients Strong knowledge across a range of commercial insurance products Experience dealing directly with insurers and clients Excellent communication and relationship-building skills Confidence attending client meetings and discussing insurance requirements A proactive and consultative approach to client service Exposure to products such as Commercial Combined, Property, Liability, Motor Fleet, Construction, Cyber and Professional Indemnity would be highly advantageous. What's in it for You? A genuine career development opportunity Pension, death in service, Private Healthcare, 25 days leave + BH's, Free gym access, free pilates classes, commission free insurance products for Home, Motor and Travel Insurance. The chance to bridge the gap between Account Handling and Account Executive responsibilities A supportive and collaborative environment Exposure to a broad and varied client portfolio Hybrid working (Monday and Friday from home) Long-term progression as the business continues to grow If you're looking for a role that offers more client interaction, greater responsibility and a clear path for future development, we'd love to hear from you. For a confidential discussion and full details, apply today or contact Kieran at CKB Recruitment.

Motor Claims Case Handler Competitive Salary (dependent on experience) Haslingden - Office Based Full UK Driving licence essential Full Time, Permanent Working Hours: Monday to Friday, 8:30am 5:30pm Plus one Saturday morning per month (9:00am 12:00pm) Join a family-run business where customer service really matters. Collision Solutions is an established Accident Management and Car Hire business operating its own fleet of vehicles from its Haslingden base. We support motorists following non-fault accidents, providing replacement vehicles and guiding them through every stage of the claims journey. As our business continues to grow, we are looking for an organised and customer-focused Claims Handler to join our team. This is a varied role where you'll manage your own caseload, build relationships with customers and third parties, and play a key part in delivering a smooth and efficient claims experience. What you'll be doing Managing non-fault motor claims from initial notification through to conclusion. Speaking with customers to explain the claims process and provide regular updates. Taking ownership of your own caseload and ensuring claims progress efficiently. Liaising with insurers, solicitors, repairers and other third parties. Maintaining accurate claim records, notes and diary entries. Proactively identifying and resolving delays or issues. Ensuring all work is completed in line with regulatory and company requirements. Delivering a professional, empathetic and customer-focused service throughout. About you You may already have experience within accident management, non-fault claims, credit hire, FNOL, motor insurance claims or a similar customer-focused claims environment. We're looking for someone who: Enjoys building rapport and supporting customers through challenging situations. Can confidently manage multiple cases at the same time. Has excellent communication and organisational skills. Works well under pressure and remains calm when priorities change. Has strong attention to detail and takes pride in maintaining accurate records. Takes ownership of their workload and enjoys seeing cases through to completion. A full UK driving licence and access to your own vehicle is essential due to our location. We welcome applications from candidates with experience in accident management, non-fault motor claims, credit hire, FNOL (First Notification of Loss), motor insurance claims and third party claims. You may currently be working as a Motor Claims Handler, Credit Hire Claims Handler, Claims Advisor, Claims Negotiator or in a similar role where you have managed your own caseload and delivered excellent customer service throughout the claims process. Why join us? Friendly and supportive family-run business. Varied role with genuine responsibility. Opportunity to develop your career within the accident management sector. Work within a close-knit team where your contribution is recognised and valued. If you're looking for a role where no two days are the same and you can make a real difference to customers following a stressful event, we'd love to hear from you. Apply now for this Motor Claims Case Handler role with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Motor Claims Handler (CH2) Location: Liverpool Contract: Permanent Hours: Full-time, 35 hours per week Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement. If you're organised, detail-focused, and confident managing your own caseload - we want to hear from you. Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish Delivering high standards of service and productivity Working collaboratively with colleagues to achieve the best outcomes Maintaining accurate data and ensuring systems are up to date Communicating clearly and professionally with clients Skills, Knowledge & Expertise What We're Looking For 12 months' relevant experience or 6 months' experience plus a law degree (or equivalent) Experience using the MOJ Claims Portal Excellent attention to detail Strong communication and negotiation skills Organised and able to manage your own workload effectively A client-focused mindset with great customer service skills Job Benefits Why Join Keoghs? At Keoghs , our values shape everything we do: We are Connected We are Dynamic We are Innovative We Succeed Together You'll be part of a collaborative and supportive environment where your contribution genuinely matters. What's in It for You? 25 days' holiday (increasing with service) + option to buy/sell 3 days Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support & wellbeing services Death in Service (after 1 year) Pension: 5% employee / 3% employer contribution Cycle to Work Scheme Tech Scheme Access to online discount platforms Local retail discounts If you're ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team - apply today and join Keoghs in Liverpool.

We are currently recruiting for a growing Insurance Brokers, who are now recruiting for three more people to join them as personal lines brokers on their busy team in their Eastleigh office due to growth. They ae keen to hear from you if you have motor or household insurance experience, gained in sales/broking, customer service or claims. These roles will deal with both existing clients and new business. As a leading insurance provider for clients that have either standard home or motor insurance or non-standard car and home insurance needs, you will need to be confident dealing with high net worth individuals and those that have unusual and often more challenging insurance requirements. Typical clients own super cars including Ferrari s, McLaren and Porsche. They could own kit cars, modified vehicles, motorhomes or classic and vintage vehicles. On a daily basis you will be negotiating and sourcing insurance from the UK s leading insurance providers for clients that may have properties that have previously been flooded, high sum insureds, previous subsidence issues or UK or overseas holiday homes. Whatever your personal goals, you ll find a remarkable level of training and support in reaching them. It s more than just team spirit, with many people saying that the encouragement they get within this business, is like being part of a big family. So, what do you need to join this family? Well, a talent for sales is obviously important, but as you will be dealing with their customers, you also need solid customer services skills and the ability to engage with a wide range of people. In return, you can look forward to plenty of opportunities for career progression, plus a generous and highly competitive salary. Salary on offer is £25-40k depending on experience to start. Working week here is Monday to Friday 8:50am to 5:30pm, and 9am to 12 noon on Saturdays (1 in 4) If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment

We are currently recruiting for a growing Insurance Brokers, who are now recruiting for three more people to join them as personal lines brokers on their busy team in their Eastleigh office due to growth. They ae keen to hear from you if you have motor or household insurance experience, gained in sales/broking, customer service or claims. These roles will deal with both existing clients and new business. As a leading insurance provider for clients that have either standard home or motor insurance or non-standard car and home insurance needs, you will need to be confident dealing with high net worth individuals and those that have unusual and often more challenging insurance requirements. Typical clients own super cars including Ferrari s, McLaren and Porsche. They could own kit cars, modified vehicles, motorhomes or classic and vintage vehicles. On a daily basis you will be negotiating and sourcing insurance from the UK s leading insurance providers for clients that may have properties that have previously been flooded, high sum insureds, previous subsidence issues or UK or overseas holiday homes. Whatever your personal goals, you ll find a remarkable level of training and support in reaching them. It s more than just team spirit, with many people saying that the encouragement they get within this business, is like being part of a big family. So, what do you need to join this family? Well, a talent for sales is obviously important, but as you will be dealing with their customers, you also need solid customer services skills and the ability to engage with a wide range of people. In return, you can look forward to plenty of opportunities for career progression, plus a generous and highly competitive salary. Salary on offer is £25-40k depending on experience to start. Working week here is Monday to Friday 8:50am to 5:30pm, and 9am to 12 noon on Saturdays (1 in 4) If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment