11 jobs found

Time Appointments are working alongside an innovative Claims Management company who are currently recruiting for an experienced FNOL Motor Claims Team Leader to strengthen their UK based operations. The successful candidate will become part of a growing company who offer great routes of progression and industry qualifications to further skills and development. Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home. This role would suit a highly motivated individual with strong leadership skills, a passion for people development, and a thorough understanding of the motor claims journey from First Notification of Loss through to claim progression. To be considered for this fantastic opportunity, applicants are required to have experience gained from within a similar position, with a proven track record in successfully leading a Motor Claims Team, specialising in FNOL. You will also need to be fully competent in all aspects of claims management and people development, with proven influencing and problem-solving capabilities and experienced in FNOL Motor Claims. As well as leading, motivating, and coaching a team of FNOL Claims Handlers, the successful candidate will be involved in all aspects of the FNOL Claims process, ensuring claims are handled efficiently, accurately, and in accordance with company procedures and regulatory requirements. In return the successful candidate will receive: A generous and competitive annual salary Substantial health-insurance package Pension plan with employer contributions Industry Qualifications paid for (after a qualifying period) Competitive holiday / leave policy in addition to bank holidays Regular corporate retreats to build team cohesion, reinforce culture, and have fun All the technology you require to allow to work from home effectively and comfortably

Team Leader - Motor Claims Location: Bolton (Office-based with flexible working options) Salary: Range from 31,500 to 38,000 depending on experience Type: Full-time, Permanent Hours: Monday to Friday, 9am - 5pm (35 hours) Are you a natural leader with experience in motor recovery claims? If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference, this role could be the next step for you. What You'll Be Doing: Team Leader - Motor Claims - Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement - Handling escalated queries, complaints, and complex claims - Monitoring team performance and supporting staff development through coaching, mentoring and training - Working with internal stakeholders to meet recovery targets and maintain service levels - Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance - Ensuring full FCA compliance and supporting GDPR and confidentiality requirements - Contributing to recruitment, onboarding, and HR processes for your team What You'll Bring: Team Leader - Motor Claims - Strong background in technical motor recovery claims - Experience in a team leadership or supervisory role - Confident communication skills, written and verbal - Solid understanding of FCA, FOS, and general claims compliance - Excellent organisation and prioritisation skills under pressure - CII Certificate in Insurance (essential), Dip CII is a bonus - Microsoft Office proficiency and data confidence (Excel, Outlook etc.) What's In It For You: Team Leader - Motor Claims - Increased holiday allowance with length of service - Your birthday off, plus a half-day for seasonal shopping - Holiday sell scheme - Free parking and casual dress code - Support for industry qualifications - Bonus scheme for going above and beyond - Cycle to work scheme - Friendly, supportive environment with trained mental health first aiders on-site If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input, we'd love to hear from you.

We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop. Monday-Friday 08:00-17:00 with optional overtime/Saturdays. Key Responsibilities Reception & Customer Experience Act as the first point of contact for customers, in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly customer experience and keep customers informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Proactively identify and deliver upselling and cross-selling opportunities Explain recommended work, service options, and costs clearly Convert enquiries into bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee daily garage and front-of-house operations Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and workmanship quality Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Innovation & Continuous Improvement Bring new ideas and processes to improve efficiency, customer experience, and profitability Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' experience as a Service Advisor, Garage Manager, or similar Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling Organised, commercially aware, and comfortable managing a busy garage Proactive and solutions-focused MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About MD Autocare We are recognised for quality workmanship, honest service, and consistently high customer ratings. We foster a workplace where employees feel valued, supported, and proud of their work. As we grow, we seek individuals who want more than just a job - a career where effort is recognised, development is encouraged, and teamwork is valued. Why Join Us? Excellent customer ratings and a strong, established reputation Stable, long-term role with a growing business Friendly, supportive team culture Ongoing training and development opportunities REF-

Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.

Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.

Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.

Customer Service Advisor Location: Wellingborough Salary : £26,234 per annum Vacancy Type: Permanent, Full Time Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office What we offer Wellingborough, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to their website to complete your application.

Are you an experienced Contracts Manager with expertise in delivering defence-related contracts within advanced manufacturing, engineering, aerospace or defence environments? Do you thrive on managing complex contractual frameworks, mitigating risk and supporting programme delivery within highly regulated sectors? Niche Recruitment are proud to be partnering with MGI Engineering to recruit a Contracts Manager for their growing business in Witney. Operating across the defence, aerospace, automotive, marine and motorsport sectors, MGI Engineering are experiencing significant growth within the defence market and are looking for an experienced contracts professional to support the successful delivery of complex engineering and defence programmes. This hands-on role is centred around managing awarded contracts, supporting programme teams, ensuring contractual compliance and maintaining robust governance across a portfolio of engineering projects. Rather than focusing on new business generation, this position is ideal for someone who enjoys contract delivery, stakeholder management and driving successful outcomes within a fast-paced technical environment. This full-time role offers a highly competitive salary alongside excellent benefits, within a dynamic and innovative engineering business. Key Responsibilities Manage the delivery and administration of awarded engineering and defence contracts Support programme teams with contract interpretation, change control, claims management and risk mitigation Lead the negotiation and management of supplier and subcontractor agreements Ensure compliance with defence industry regulations, export controls and contractual obligations Identify, assess and manage contractual and commercial risks across complex engineering programmes Maintain strong commercial governance and provide clear reporting to senior leadership Collaborate closely with Engineering, Procurement, Finance and Programme Management teams to support successful project delivery Build and maintain effective relationships with customers, suppliers and key stakeholders Skills & Experience Proven experience managing defence-related contracts within engineering, aerospace, defence, manufacturing or other technical industries Strong understanding of contract management principles, programme delivery and change management processes Experience negotiating and managing complex, high-value defence or government contracts Knowledge of DEFCON terms, FAR/DFARS, ITAR, export controls and defence procurement frameworks Excellent stakeholder management, communication and negotiation skills Strong organisational skills with the ability to manage multiple priorities and deadlines Experience working closely with senior leadership teams and cross-functional stakeholders Benefits Competitive salary 25 days holiday plus bank holidays Flexible benefits scheme Free breakfast Birthday day off Flexible working hours How to Apply If you're an experienced Contracts Manager looking to join an innovative engineering business at the forefront of defence and advanced technology programmes, we'd love to hear from you. Apply today or contact Niche Recruitment for a confidential discussion.

A well-established general insurance business, authorised and regulated by the FCA, is looking for an experienced Senior Recovery Claims Handler to take ownership of complex and higher-value motor recovery claims at its busy office on the outskirts of Bolton (Egerton). Full-time, permanent. If you have substantial experience in technical motor recovery claims and want a senior, technical role with a forward-thinking company that supports your career progression and rewards your achievements, this could be the one. What you'll be doing: - Manage a caseload of motor recovery claims from first notification through to final settlement, including complex and disputed-liability matters - Act as a technical referral point and support coaching of less experienced colleagues - Deliver excellent customer service, handling queries and complaints professionally - Assess claims accurately and escalate any suspected fraud or irregularities - Handle all claims in line with FCA, FOS, GDPR and internal compliance standards - Maintain accurate records and support reporting and KPI tracking - Work collaboratively with colleagues and Team Leaders to manage workload and service levels - Support continuous improvement and contribute to team objectives What you'll bring: - Substantial experience in technical motor recovery claims, including complex settlement negotiations - Clear, confident communication, written and verbal, with a customer-focused approach - Calm under pressure, able to prioritise and meet deadlines - Strong knowledge of FCA, FOS and recovery claims regulations - Confident with Excel, Word and Outlook, and comfortable interpreting reports and KPIs - CII Certificate held or in progress preferred - completion supported What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35 hours), with flexible working patterns available - Increased holiday allowance with length of service, plus your birthday off and a half-day for seasonal shopping - Holiday sell scheme and contributory pension - Support with industry-relevant qualifications - A cash bonus for going above and beyond - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme - Discounted sports and social activities, and trained mental health and first-aid staff on-site If this sounds like you, apply now with your CV.

A well-established general insurance business, authorised and regulated by the FCA, is looking for an experienced Recovery Claims Handler to join its busy office on the outskirts of Bolton (Egerton) on a full-time, permanent basis. If you have experience in technical motor recovery claims and want a new challenge with a forward-thinking company that supports your career progression and rewards your achievements, this could be the one. What you'll be doing: - Manage a caseload of motor recovery claims from first notification through to final settlement - Deliver excellent customer service, handling queries and complaints professionally - Assess claims accurately and escalate any suspected fraud or irregularities - Handle all claims in line with FCA, FOS, GDPR and internal compliance standards - Maintain accurate records and support reporting and KPI tracking - Work collaboratively with colleagues and Team Leaders to manage workload and service levels - Support continuous improvement and contribute to team objectives - Participate in training and development to build your technical claims knowledge - Use Microsoft Office (Word, Excel, Outlook) for day-to-day claims administration What you'll bring: - Experience in technical motor recovery claims and settlement negotiations - Clear, confident communication, written and verbal, with a customer-focused approach - Calm under pressure, able to prioritise and meet deadlines - Familiarity with FCA, FOS and recovery claims regulations - Confident with Excel, Word and Outlook, and comfortable interpreting reports and KPIs - Organised, solution-driven and proactive about personal development What you'll get: - Sociable hours - Monday to Friday, 9am-5pm (35 hours), with flexible working patterns available - Increased holiday allowance with length of service, plus your birthday off and a half-day for seasonal shopping - Holiday sell scheme and contributory pension - Support with industry-relevant qualifications - A cash bonus for going above and beyond - Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme - Discounted sports and social activities, and trained mental health and first-aid staff on-site If this sounds like you, apply now with your CV.

Maintenance Engineer (FTC) Location: North Cornwall Contract: Fixed Term Contract until August 2026 Salary: £55,000 per annum (pro rata from start date) Shift Pattern: 3-on / 3-off (days & nights) The Role An exciting opportunity has arisen for a Maintenance Engineer to join a state-of-the-art food manufacturing site in North Cornwall. This is a front-line engineering role within a high-care production environment, supporting critical manufacturing assets and working closely with the Engineering Team Leader. You ll play a key role in maintaining and improving equipment across the site, with a particular focus on food production, supplying specialist ingredients to external food manufacturers. This role is ideal for an engineer who enjoys a hands-on, fast-paced FMCG environment and wants exposure to both preventative and reactive maintenance in a modern facility. Key Responsibilities Delivering planned preventative maintenance and responding to reactive engineering issues Maintaining and fault-finding on equipment including pumps, motors, valves, agitators and instrumentation Working collaboratively with engineering colleagues and production teams to plan and execute maintenance activities Recording and tracking work through the site maintenance management system Supporting multiple operational areas to gain broader site experience You ll be well suited to this role if you: Are a Maintenance Engineer, ideally time-served or qualified to NVQ, HNC or HND level. Have a good understanding of UK engineering regulations and legislation Enjoy a hands-on role, working both indoors and outdoors Have experience in a manufacturing or production environment (FMCG experience preferred) Work well as part of a team and are willing to support others when needed Are comfortable using computerised maintenance and reporting systems What s on Offer: Quarterly bonus scheme Autonomous and inclusive working environment Opportunities for career progression within the UK and internationally Enhanced employer pension contributions Health cash plan (including dental and eye care claims) 24/7 wellbeing support via a clinically approved app Life assurance up to 4x salary Discounted branded products Free on-site parking Subsidised staff restaurant Access to a wide range of retail discounts and employee benefits Apply now for more information and immediate review.