22 jobs found

Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially. Our Facilities Management client is looking for a Helpdesk Scheduler / Planner to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis. The ideal candidate will have a Helpdesk Planner, Scheduler, or Facilities Management coordination role background. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description The Helpdesk Planner / Scheduler plays a key role in the coordination, scheduling, and administration of reactive and planned maintenance activities, ensuring efficient deployment of resources, high service delivery standards, accurate & timely system utilisation and excellent customer communication. Operate as the first point of contact for client service requests, managing incoming calls, emails, and system-generated requests in a professional and customer-focused manner. Log, raise, prioritise, and manage work orders through the CAFM system, ensuring accurate data capture and compliance with Service Level Agreements (SLAs). Plan, schedule, and coordinate reactive, planned, and preventative maintenance (PPM) tasks for engineers and subcontractors, optimising workloads, travel time, and resource allocation. Liaise with customers sites points of contact to agree timings and update PPM schedules to reflect agreed date and/or any changes to the original schedule. Monitor job progress and proactively re-plan schedules to manage emergencies, changing priorities, and operational challenges. Dispatch and allocate work to technicians via CAFM systems and telephone communication, ensuring clarity of job requirements and access arrangements. Track and manage job statuses, updating CAFM systems with real-time progress, completion notes, and subcontractor updates. Collate, produce, and distribute client reports generated from subcontractor results and CAFM data. Produce quotations, purchase orders, and invoices, supporting the commercial and operational functions of the business. Support accounts administration, including processing supplier invoices and reconciling timesheets to ensure accurate labour allocation. Process engineer timesheets through CAFM systems, ensuring correct job costing and payroll accuracy. Dispatch compliance certificates, inspection documentation, and O&M manuals to clients and internal stakeholders. Maintain accurate site data, asset registers, addresses, and contact records within CAFM and internal systems. Liaise closely with engineers, subcontractors, management teams, clients, and suppliers to ensure effective communication and service delivery. Arrange travel and accommodation for engineers, subcontractors, and management staff as required. Prepare Compliance Certification & Documentation for internal audits and ISO compliance, ensuring processes meet regulatory and quality standards. Support Health & Safety compliance by liaising with internal forums, HR, and Learning & Development teams. Organise, manage, and store both digital and physical documentation in line with company policies and data protection regulations. Personal Specification Previous experience in a Helpdesk, Planner, Scheduler, or Facilities Management coordination role is desirable. Background in Facilities Management, Building Services, Engineering, or Construction advantageous. Strong IT literacy, including Microsoft Office (Word, Excel, Outlook, PowerPoint) and CAFM systems such as Joblogic, Maximo, Easybuild, or similar. Experience in work order management, scheduling, and resource planning. Familiarity with SLAs, KPIs, PPM scheduling, and compliance requirements. Strong organisational and multitasking skills, with the ability to prioritise workloads in a fast-paced environment. Excellent attention to detail and commitment to accuracy. Strong written and verbal communication skills with a confident telephone manner. Proactive, adaptable, and capable of working independently using own initiative. Strong customer service ethos with the ability to build effective working relationships. Ability to remain calm under pressure and manage high volumes of reactive requests. Key Performance Indicators Helpdesk Performance & SLA Compliance Accurate logging, prioritisation, scheduling, and completion of work orders within agreed SLAs. Planning & Resource Efficiency Effective allocation of engineers and subcontractors to optimise productivity and reduce downtime. Customer Satisfaction Delivering consistently high standards of communication, responsiveness, and service quality. System Accuracy & Reporting Maintaining accurate CAFM records, compliance documentation, and operational reporting. Continuous Improvement Actively contributing to service improvement, efficiency gains, and best practice development. Teamwork & Communication Demonstrating effective collaboration across departments and contributing positively to team objectives. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.

We re currently looking for a Manager, Physics Workforce , offered on a full time, permanent basis to help us deliver our mission. What s it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance, dental insurance and a healthcare cash plan Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays Flexible working opportunities The Role What will I be doing? The Manager, Physics Workforce is a key role in the team with a core purpose of supporting and shaping activities that develop a strong and robust evidence base through research to: Identify the skills needs of physics powered sectors and champion new ways to meet them. Highlight the often-hidden contribution of physics skills to our economy. Projects you may work on include: A multi year, Physics Workforce programme that delivers evidence and insight on physics skills across the UK and Ireland. Development of sector deep dive projects to identify impactful policy, industry and IOP/partner-led solutions to identified shortages and challenges(with associated reports and stakeholder engagement). Supporting the workforce and skills elements of policy submissions and other initiatives across IOP s strategic pillars of Skills, Science and Society. Who will I work with? You ll work closely with a range of colleagues and stakeholders, including: Strategic influencers across the skills ecosystem. Physics-based sector and industry stakeholders, including those holding IOP Membership. A wide range of colleagues across the IOP - Policy and Public Affairs; Membership; Science, Business and Data Insights; Communications and Marketing; Nations; and EDI. Ideally, we hope you ll apply if you bring: Essential: Credible evidence of translating data, evidence, and stakeholder insight, into compelling narrative (through the writing of reports and similar communication assets). Project management competence and experience, including leading high profile, initiation-to-evaluation, multi-stakeholder programmes. A strong background of leading stakeholder and desk-based research to drive influence and engagement, ideally developed through a STEM-based policy, public affairs or research role. Nice to have: An understanding of the skills ecosystem and the challenges faced by STEM-based sectors. Line management experience. At the IOP, we know that great candidates don t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we d love to hear from you. How to apply Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. As an organisation we also meet in person once a quarter at our Head Office in Kings Cross, London. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. We re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we re always happy to help. Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

First Line Support Analyst - Salesforce / CRM Hybrid - North West (Runcorn area) Competitive Salary + Benefits Healthcare / Regulated Environment We're currently supporting a well-established healthcare organisation who are investing heavily into their digital platforms and customer systems. They're looking for a First Line Support Analyst to join their internal applications team supporting a Salesforce-based platform used by both internal teams and external healthcare professionals. This is a great opportunity for someone coming from an Application Support, CRM Support or Service Desk background who enjoys troubleshooting issues, supporting users and taking ownership of tickets through to resolution. The environment would suit someone who is naturally analytical, calm under pressure and enjoys investigating problems rather than simply escalating them. The Role: Acting as the first point of contact for platform and application support issues Managing and progressing incidents through to resolution Supporting a Salesforce / CRM environment on a day-to-day basis Troubleshooting user, access, workflow and integration-related issues Escalating more complex platform issues where required Supporting system improvements, testing and ongoing platform enhancements Working closely with internal stakeholders and external users What They're Looking For: Previous experience within Application Support, CRM Support or Service Desk environments Exposure to Salesforce or similar CRM platforms Experience managing tickets within a structured support environment Strong troubleshooting and problem-solving skills Confident communication skills with both technical and non-technical users Ability to remain organised within a fast-paced environment Desirable: Salesforce Administration exposure Experience within healthcare, pharmaceutical or regulated environments Exposure to ServiceNow or similar ticketing systems QA / UAT support experience This is an excellent opportunity to join a business where technology is becoming increasingly business-critical, offering long-term progression and exposure to enterprise-level systems within a highly stable environment. If this sounds relevant, apply now or get in touch directly for a confidential conversation. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Service Desk Engineer - HYBRID WORKING We are looking for an experienced Service Desk Engineer to join our fantastic client on a hybrid working basis. The company offers a fantastic working environment to grow in and hopefully create a long career path for the successful candidate. Purpose of this role To provide in person and telephone IT technical assistance to the client's internal customers. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Your key responsibilities are Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required for the clients internal service levels. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Support, maintenance, and stock management of hardware on site including Windows laptops, Android mobile devices and associated peripherals. Experience/Knowledge Experience working within an IT service desk / IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above / BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Our client is one of the worlds leading data centre specialists who maintain data centres in the UK, Europe and World Wide. They now have an opportunity for a Shift Leader to join the team on a permanent basis. The Responsibilities: Maintaining and keeping in good repair, the buildings mechanical & electrical systems along with all associated component parts of Data Centres. Routine tests, checks and record keeping for all the buildings systems HV Switching, writing HV/LV switching schedules Maintain water systems and all records to the highest standard in accordance with L8 Legislation. Undertake daily walk rounds of client areas and plant rooms to note and rectify any defects and to maintain Plant rooms in a clean, tidy and safe condition. Liaise and arrange sub contractor support and effectively manage and control all sub-contractors, including cleaning. To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement To monitor and adjust as deemed necessary, the building management systems (BMS) to control the buildings HVAC to optimal levels of efficiency. Provide rapid and effective response to customer and helpdesk calls and defects. Provide innovative solutions to improve building, plant and system energy efficiency. Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. Keep the Shift Manager and Operations Manager briefed on all issues and progress. Raise hazard, incident and flash reports Use the Log Book System to store all records and certification for the site. Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of Purchase Orders and arrangement of rectification. They are looking for a Shift Leader Salary including shift allowance 69,000 to 70,000 + Bonus + Annual Salary increases 4on, 4off, 4on, 6off, 6on, 4off Overtime Available at 1.5x hourly rate Pension 20 Shift Days Holiday Cycle to work Scheme Life Assurance Retail Discounts There will also be a great opportunity to progress within supervisory and management positions etc. To be considered for the post you will need to have relevant electrical qualifications and experience in a similar role carrying out building services maintenance in a critical environment. City and Guilds, NVQ or equivalent is essential Previous experience with HV in a Data Centre This job involves the maintenance and upkeep of the building systems, AHUs/Lighting/Power/UPS/HV/Generators/Cooling systems/BMS/Faultfinding etc. The HV ticket doesn't necessarily need to be in date. If you would like to be considered for this incredible job opportunity, apply now online or contact Tarik Bell-Ross on (phone number removed) / (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Required Experience/Skills Geo-Environmental Engineer The position will be to support the growing Geo-Environmental team in the North East, with a Teesside based office, aided by our current hubs in Leeds and Newcastle. The Engineer will be delivering Geo-Environmental services across numerous sectors. The position will ultimately involve both Geotechnical and Environmental assessment of sites and undertaking ground risk assessments, in time specialising in their chosen discipline. The varied workload we have will offer the opportunity across the spectrum of Geo-Environmental services. The role will include supporting the building of a local team and client base during these exciting times. Main Duties: • Planning and undertaking ground investigations; • Liaise with clients and approving bodies with respect to assigned schemes; • Undertaking site supervision of remedial works; • Production of Geo-Environmental Reports such as; Phase I Desk Studies, Phase II Reports, Ground Investigation Reports, Geotechnical Design Reports, Remediation Method Statements and Material Management Plans; • Undertaking Geo-Environmental Assessments of sites moving towards specialising in wider contamination or geotechnical aspects; • Preparation of site investigation logs utilising AGS Data. • Learn specialist drafting and design software such as SlopeW and DQRA software;. Training & Development: You will be encouraged to / and will have support provided to work towards a relevant professional qualification for Civil or Geological Engineering such as a CEng or CGeol. • You will be expected to attend in-house and external training courses, seminars, institution events, and generally comply with the Continuing Professional Development requirements of: o The training requirements of the professional body to which you are (or will become) affiliated. • You will be encouraged to advance within the project team and company hierarchy within Company Education & Learning Experience: • You will possess a Degree in a related discipline; • You will be a member of an appropriate Institution; • An MSc in an associated discipline would be desirable; • You will ideally have over 3 years experience in the Geo-Environmental field fulfilling some of the main duties. Competencies: • Enthusiastic and personable attitude. • Good written and verbal communication skills. • Ability to manage own workload within agreed time scales. Company Information/Benefits You will be encouraged to contribute and rewarded for your efforts. Bonuses are paid twice per yr Excellent benefits inc generous holidays and pension contribution. Flexible working conditions and remote working.

Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing

The IT Helpdesk Support Specialist is responsible for providing technical assistance and support to end-users within the organization. They will diagnose and resolve software and hardware issues, set up and configure computer systems, and offer guidance on IT-related problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries and will ensure a high level of customer service and problem resolution for all IT-related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through various communication channels (phone, email, ticketing system). Troubleshoot and resolve hardware and software issues for computer systems, printers, mobile devices, and other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support incidents and service requests using the IT ticketing system. Prioritize and manage multiple support requests to ensure timely and effective resolution. Escalate complex issues to appropriate IT support teams when necessary. User Account Management: Create and manage user accounts, passwords, and access permissions based on company policies and security protocols. Assist with onboarding and offboarding processes for employees, ensuring proper access to IT resources. Software and System Configuration: Install, configure, and update software applications on desktops and laptops. Perform system updates, patches, and software upgrades as required. Network and Connectivity Support: Troubleshoot network connectivity issues, including wired and wireless connections. Assist with VPN setup and connectivity for remote users. IT Documentation: Maintain accurate records of support requests, troubleshooting steps, and resolutions in the IT knowledge base. Create and update user guides and documentation to help users with common IT tasks. Hardware and Inventory Management: Monitor and manage IT hardware inventory, ensuring adequate stock levels for replacement and repairs. Coordinate with vendors for hardware repairs and warranty services. IT Security and Compliance: Enforce IT security policies and protocols to protect sensitive data and information. Assist in implementing and maintaining cybersecurity measures. Requirements: Associate or Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Proven experience as an IT Helpdesk Support Specialist or in a similar IT support role. Strong knowledge of computer hardware, operating systems, software applications, and networking concepts. Proficiency in troubleshooting technical issues and providing remote support. Familiarity with IT service management and ticketing systems. Excellent customer service skills with a patient and professional demeanor. Strong problem-solving and analytical abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a team. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. INDPB

We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are seeking an experienced Power BI Developer to join us for a 12 month fixed-term period , working on key projects within our Everyday Excellence programme. In this role, you will design, build and deploy interactive analytics and dashboards in Microsoft Power BI, converting enterprise data into meaningful insights for business stakeholders. You ll collaborate with data engineers, business analysts and business users to deliver high-impact visualisations, adhering to code, governance and user adoption standards. The successful candidate will have a proactive mindset and identify opportunities for improvement, anticipate user needs, and suggest enhancements. You ll be detail-oriented and able to think at an executive level, translating complex data into clear insights. Whilst working under tight deadlines in a fast-moving programme environment, you ll operate collaboratively and use your communication skills liaise with technical and non-technical stakeholders. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is an agile working role, based out of our Coventry office 2-4 times per month. What you'll achieve Engage with business stakeholders and Business Analysts to gather and clarify reporting requirements, KPIs, data sources and user stories. Develop and maintain Power BI dashboards, reports and scorecards that deliver actionable insights to users across operational, tactical and executive levels. Build robust data models in Power BI: define tables, relationships, hierarchies, measures using DAX, performance optimisation, data refresh strategy. Ensure data accuracy, consistency and integrity - reconcile Power BI outputs with source systems, data warehouses, and business rules. Implement role-based security (row-level security, workspace permissions) in the Power BI service. Apply visual design best practices, including layout, interactivity, filter/slicer design, performance considerations, drill-throughs, mobile-ready views. Work with the Data Engineering team to ensure data pipelines, data marts and warehouses deliver appropriate and performant data. Monitor and optimise report performance (data refresh, query performance, caching, incremental loads). Document technical designs, data flows, reporting specifications, user guides and training materials. Conduct user acceptance testing (UAT) and incorporate feedback to refine reports. Support the change-management and training programme: deliver training sessions, create quick-start guides, address user queries in early adoption phase. Maintain, enhance and decommission reports as required; maintain a backlog ofenhancements and defects; ensure version control. Stay current with Power BI features, analytics trends and provide recommendations for continuous improvement. What you'll bring Essential skills Deep expertise in Microsoft Power BI (Desktop, Service, gateways, workspace management) and strong skills in DAX and data modelling. Solid experience of working with large/complex data sets, writing optimised queries, understanding performance impacts. Strong understanding of data warehousing concepts, star schemas, ETL/data ingestion, and relational database systems (e.g., SQL Server, Azure SQL, or equivalent). Experience with role-based security/row-level security in Power BI. Good visualisation design sense: knowledge of UX, best practices in dashboards, filters/slicers, mobile vs desktop views. Familiarity with cloud platforms (e.g., Azure, Power BI Premium/Embedded) Certification (e.g., Microsoft Certified: Data Analyst Associate) is advantageous. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

IT Service Desk / Business Systems Associate 35,000 - 45,000 + profit share + 25 days holiday Office-based, with occasional travel as needed. Newbury, Berkshire Are you a proactive problem-solver with a passion for business systems and technology? Deerfoot Recruitment is partnering with a rapidly growing, dynamic wholesale specialist to find a dedicated professional to join their head office team in Newbury. This is an opportunity to step into a pivotal role where you will directly influence the continuous improvement of core business applications. Working within a fast-paced IT service desk environment, you will bridge the gap between internal departments and external technical suppliers, ensuring critical systems run seamlessly while supporting exciting new technical initiatives. Key responsibilities System Administration & Support: Deliver day-to-day administration for core ERP, CRM, and reporting systems, while promptly responding to incidents and monitoring performance. Supplier Coordination: Liaison with external suppliers to coordinate, test, and document scheduled releases, system updates, patches, and deployments with minimal operational disruption. Cross-Department Collaboration: Partner with internal teams (Sales, Procurement, Operations, and Finance) to gather requirements for enhancements, support UAT, and contribute to process improvement initiatives. Documentation & Data Integrity: Maintain comprehensive system documentation, update user guides, and ensure strict data consistency across all supported platforms. Key skills and requirements Essential Criteria: Exceptional communication and organisational skills, proficiency in Microsoft Office (Excel, Word, Outlook), a strong attention to detail, and a full UK driving licence to accommodate occasional travel. Desirable Extras: Previous experience in application support or the wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, IT Support Analyst, IT Support Engineer, IT Support Technician, Service Desk Engineer, 2nd Line IT Support, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Product Lifecycle Manager (Engineering / IT) Engineering IT / PLM Manager Cambridge/Hybrid £70-75k & Benefits. The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM). The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements. RESPONSIBILITIES List key responsibilities and tasks that sit within this role PLM Ownership & Roadmap: Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions. Application Portfolio Management: Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control. PLM Champion: Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency. Strategic Business Support: Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery. Vendor & Contract Management: Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs. Service & Issue Resolution: Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions. Third Line Support: Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents. Architecture Oversight: Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs. Change Management: Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment. Governance & Compliance: Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable. Process Ownership & Improvement: Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working. Data Management & Reporting: Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools. Stakeholder Engagement: Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals. Budgeting & Forecasting: Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements. Asset & Licence Management: Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal. System Maintenance & Availability: Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity. Knowledge & Documentation: Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues. PREVIOUS EXPERIENCE REQUIRED: Experience managing, supporting or administering PLM systems within an Engineering or manufacturing environment. Experience working with Engineering teams using CAD and PLM tools. Experience of PLM system configuration, administration, support and continuous improvement. Experience supporting or managing data transfer between PLM and ERP platforms, including IFS Cloud, covering parts, BoMs, documents, change data, lifecycle states and release-to-manufacture processes. Experience managing PLM-related incidents, problems, root cause investigations and corrective actions. Experience working with IT teams, vendors and business stakeholders to deliver system improvements. Experience leading or supporting PLM upgrades, deployments, migrations or process changes. Experience managing a small technical team or leading cross-functional improvement activities. Experience of Windchill would be highly desirable. Experience with CAD tools such as Autodesk Inventor, AutoCAD or similar would be beneficial. Experience with Engineering configuration management, change control and product data management would be beneficial. TECHNICAL SKILLS/EDUCATIONS REQUIRED: Degree, HND or equivalent qualification in Engineering, ICT, Computer Science, Information Systems or a related discipline. Equivalent experience in an Engineering IT, PLM, CAD administration or Engineering systems management role would also be considered. Strong understanding of PLM capability, administration and configuration management. Ability to document technical specifications, user requirements, process flows and system changes. Good logical diagnostic skills with the ability to troubleshoot and resolve PLM-related problems. Understanding of CAD integration with PLM, ideally including tools such as Inventor, AutoCAD or similar. Understanding of PLM reporting, data extraction and business reporting methods. Awareness of database queries and reporting tools such as SQL, MS PowerQuery, REST APIs or Query Builder would be beneficial. Awareness of PLM customisation, workflows, XML configuration, Java, JavaScript or Windchill development would be desirable. Understanding of application maintenance, upgrades, testing and deployment activities. Understanding of IT service management processes, incident management and problem resolution. Configuration Management / CMII training would be desirable. Experience of virtualised environments such as VMware would be beneficial. Able to support process improvement and system improvement activities across Engineering IT applications. Strong understanding of IFS ERP is highly desirable. Experience in a regulated industry, particularly aerospace and defence, is strongly preferred. Excellent communication, negotiation, and stakeholder management skills.

Senior Security Engineer Onsite in Bracknell & the South Eligible for DV clearance 60-70k per annum + benefits package We are recruiting for a Senior Security Engineer to join a specialist cyber security programme supporting a highly secure and business-critical environment. This is a hands-on technical role that would suit an infrastructure, security, systems or application engineer looking to develop further into architecture. You'll work across the full lifecycle of solutions, from design and implementation through to support, troubleshooting and continuous improvement. The role sits within a collaborative team of architects, engineers and support specialists delivering secure gateway technologies and associated infrastructure services. What You'll Be Doing Supporting the design, implementation and ongoing enhancement of secure gateway solutions Producing technical designs and documentation for customer-driven change requests Working closely with Solution Architects, Engineering Leads and operational support teams Supporting service availability, resilience and security improvements Troubleshooting complex infrastructure and application issues Assisting SOC and 3rd Line teams with incident investigation and resolution Managing and maintaining directory services, messaging systems and gateway technologies Creating scripts and automation to improve operational efficiency Supporting the full change lifecycle from design through deployment and support Key Technical Skills We're particularly interested in candidates with experience in several of the following areas: Infrastructure & Platforms VMware vSphere Windows Server Red Hat Enterprise Linux (RHEL) Active Directory DNS Group Policy (GPO) Remote Desktop Services (RDS) Security Trellix / McAfee technologies SIEM platforms Syslog reporting and integration Antivirus technologies TLS certificates and PKI concepts Secure gateway technologies Linux & Scripting Linux administration Shell scripting Regular Expressions (Regex) Firewall configuration and management Directories & Messaging LDAP directory services LDIF Email protocols and standards Chat and messaging technologies (XMPP desirable) Data & Integration XML JSON schema File format validation and analysis Web protocols If you are interested in discussing this Security Design Engineer role further, apply now or send your CV to me at (url removed)

Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Financial Planner (Desk-Based) Job Title: Financial Planner (Desk-Based) Location: Newcastle Salary: Up to £55,000 Job Reference: 10420 Recruit UK are looking for a Financial Planner (Desk -Based). If you have a passion for financial planning and delivering outstanding client outcomes. Whether you're currently working as a Paraplanner, Mortgage Adviser, Financial Planning Associate, or in a similar role, you're looking for an opportunity to take the next step in your career within a supportive and forward-thinking environment. If you hold the Level 4 Diploma in Regulated Financial Planning and are looking to develop your career within a growing advice team, we'd love to hear from you. About the Role This is an exciting opportunity to join a highly successful and technology-driven financial planning team as a Financial Planner. You'll provide desk-based financial planning advice and ongoing service to an established client bank, supporting clients with investable assets of up to £250,000. Working within a hybrid environment, you'll focus on building strong client relationships, delivering holistic financial planning solutions, and helping clients achieve their long-term financial goals. As a Financial Planner, you will: Manage and develop relationships with an existing client portfolio. Proactively engage with clients to review their financial planning needs and deliver ongoing advice. Convert existing legacy clients to the firm's ongoing service proposition. Provide holistic financial planning advice across investments, pensions, protection, and retirement planning. Generate new business opportunities through proactive client engagement and referrals. Work collaboratively with colleagues across the wider business to identify cross-selling opportunities. Deliver an exceptional client experience through timely communication and high-quality advice. Utilise industry-leading technology and systems to enhance client outcomes and adviser efficiency. What We Offer A growing and supportive financial planning team. Exposure to an established client bank and quality business opportunities. Hybrid working model (3 days office-based, 2 days from home). Ongoing professional development and support with maintaining your SPS and technical knowledge. Access to innovative technology designed to improve both adviser and client experiences. Clear opportunities for long-term career progression within a leading wealth management business. A collaborative culture focused on client outcomes, professional development, and continuous improvement. Key Responsibilities Deliver holistic financial planning solutions tailored to individual client needs. Review and service existing clients as part of the firm's ongoing advice proposition. Achieve revenue and business development targets. Identify opportunities to generate additional advice income and referrals across the wider group. Ensure all client recommendations and reports meet regulatory and internal compliance standards. Maintain detailed knowledge of financial planning products, legislation, and market developments. Adhere to Consumer Duty, Treating Customers Fairly (TCF), and Regulatory Conduct Risk (RCR) principles. Maintain strong relationships with both internal stakeholders and external professional introducers. Ensure excellent client outcomes through high-quality advice and service delivery. Identify and recommend process improvements to enhance client experience and regulatory compliance. Skills & Experience Diploma in Regulated Financial Planning (Level 4) - Essential. Experience within Financial Planning, Paraplanning, Wealth Management, or Private Client services. Strong technical knowledge across pensions, investments, and protection planning. Excellent communication and relationship-building skills. Strong attention to detail and analytical ability. Ability to manage workload effectively and meet deadlines. Experience using CRM systems, databases, Microsoft Word and Excel. Cashflow modelling experience desirable but not essential. A client-focused approach with a commitment to delivering excellent outcomes. Benefits Competitive salary Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3-days) Life Assurance Health cash plan Hybrid working Discretionary performance related bonus Employee Assistance Programme Why Join Us? This is an excellent opportunity for an ambitious financial services professional who wants to build a long-term career within financial planning. You'll join a business that invests heavily in technology, values professional development, and provides the tools, support, and client opportunities needed to succeed.

Overview An excellent opportunity has arisen for a motivated and customer-focused Showroom Salesperson to join a well-established business. This role would suit someone with a passion for machinery, sales, and delivering exceptional customer service. You will be responsible for driving showroom sales, supporting customers with product enquiries, and ensuring the smooth day-to-day operation of the showroom environment. Key Responsibilities Drive showroom sales by providing expert advice and support to customers. Maintain showroom stock levels and ensure displays are accurately priced, well-presented, and fully stocked. Process customer orders and source products and parts from suppliers. Manage stock control processes and conduct regular stock checks. Handle point-of-sale transactions and associated administration. Arrange and support machinery and product demonstrations. Promote the company's products, services, and special offers. Identify opportunities to upsell additional products and accessories. Assist with loading and unloading deliveries and preparing customer orders. Develop and maintain strong product knowledge through ongoing training. Build positive relationships with customers, suppliers, and colleagues. Deliver excellent customer service across face-to-face, telephone, and email channels. Work towards individual and departmental sales targets. Ensure compliance with company procedures and health & safety standards. Candidate Requirements Previous experience in a sales, showroom, trade counter, hire desk, parts, or customer-facing environment. Strong communication and interpersonal skills. A proactive and sales-driven mindset. Good organisational and administration skills. Ability to manage stock and process customer orders accurately. Comfortable working both independently and as part of a team. Full UK driving licence preferred. What's on Offer Competitive basic salary plus commission structure. Company mobile phone. Generous holiday allowance. Workplace pension scheme. Life assurance. Employee discount scheme. Company sick pay scheme. Employee referral programme. Ongoing product and manufacturer training. Long-term career development opportunities within a growing business. Working Hours Monday to Friday: 8:00am - 5:30pm Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

At Blue Arrow, we're redefining the world of recruitment. We don't simply hire recruitment consultants, we invest in Recruitment Superheroes with a passion for people and purpose and ambitions of progression, rewards and so much more. We have been named as a Financial Times Diversity Leader, awarded Best Companies three-star rating, the highest possible level representing organisations that excel at world class levels of workplace engagement, and we continue to be an Investors in People Platinum employer - the highest accolade that can be achieved. Making Blue Arrow a truly great place to work. At Blue Arrow, we genuinely care about creating a diverse and inclusive team, not just because it's the right thing to do, but because we know it makes us a stronger, better business. We are searching for people that share our excitement and passion for what we do, and we will continue to grow our with brilliant people from all different backgrounds, perspectives, and experiences, celebrating our differences and knowing that collectively we make the difference. We're a team of high-achievers we're also parents, mentors, gym-goers, animal-lovers, bakers, music-lovers and so much more. We're Blue Arrow, and we're dedicated to Enhancing Your Everyday with our people-first priorities, Progression, Purpose, Teamwork, Rewards and Performance. Sounds like something you'd like to be part of? then join our at our well-established Belfast branch as a Recruitment Associate to support and grow desks supplying temporary and permanent staff across all sectors including catering, industrial, driving and office. You will be supported by our advanced technology systems and at Blue Arrow we embrace hybrid working and offer our people the flexibility to work from home for a proportion of their week after onboarding and performing. We are also committed to maximising wellbeing which is why we have a dedicated Out of Hours service that can support our Operational teams when it's time to relax. Some of your day-to-day responsibilities as a Recruitment Associate will include: Sourcing and registering candidates Filling temporary bookings and vacancies Identifying client leads and making business to business outbound sales calls Managing existing and new business opportunities within the private and public sectors Developing candidate and client relationships Sales and service activities whilst working to targets Negotiating, offering solutions and overcoming objections Working from the Belfast branch and home Blue Arrow is a leading global Talent Acquisition and Managed Workforce Solutions provider. Blue Arrow specialises in staffing for Admin & Secretarial including Call Centre, Transport & Logistics, Hospitality & Catering, Manufacturing & Production and Public Sector. Some of the Benefits, Training and Development we offer: Salary basic up to 25k + bonus Hybrid working from home and the Belfast office Performance based quarterly salary reviews as a Recruitment Consultant Clear career paths Promotion from Associate to Consultant on successful passing of probation Dedicated structured support for new starters, including performance and development support, goal setting and advice on navigating your way through your new job 25 days holiday (plus public holidays) increasing by length of service until it reaches 30 days Focused wellbeing programme, including access to a network of mental health first aiders and a full subscription to the Calm mindfulness app Your Birthday off and you can buy extra holidays Fully paid day off for charity work of your choice Wide range of flexible and lifestyle benefits Long service and recognition awards Ongoing training and development Opportunity to enjoy trips for Gold Award Winners Experienced Management team and network of colleagues Proud to be an inclusive and equitable employer We are committed to being a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying. We are also a forces-friendly employer and extend the same interview guarantee to any current reservists, ex-armed forces personnel or forces spouses/partners applying. To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use. We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so. RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare, Tate and The Recruitment Co. Please see our privacy notice and note all data processing will be in line with our privacy notice that you can view by clicking here (url removed)>

GCS currently deliver in excess of 200,000 on Desktop LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. These audits and other related compliance services to meet our client s specific requirements include: Desktop Validation and Verification of Landlord s Gas Safety Records (LGSR). Planning inspectors work Domestic Landlord s Gas Safety Record (LGSR) and appliance service post completion audit Domestic LGSR appliance service in progress audit Domestic boiler replacement or new heating installation post completion audit Communal heating servicing post completion audit Communal heating servicing in progress audit Renewable technology or other fuel post service audit New build or development heating installation post inspection audit Validation and verification of service provider claims The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. The main duties of the role include: Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage the contractor relationship and suitable return for rejected LGSRs. Deliver internal quality checks on completed works by Contracts Administrator. Be the day to day point of contact for both Client and Contractor. Working alongside the Service Department to ensure an effective and joined up service delivery is achieved for inspection audit services. Manage the timely completion of any audit related reports. Identification and incorporation of known best practice into the Contracts Department s business activities. Act and deliver upon any reasonable contract requests by a Company Manager and/or Company Director. Be available to undertake any associated resident liaison duties as required. Be available to assist colleagues to meet the reasonable needs of the business in times of absence and/or annual leave. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business objectives of the Company. The ideal candidate must have: A strong understanding of Microsoft and its suite of applications. Proficiency in Microsoft Teams for collaboration and communication. Advanced knowledge of Microsoft Word for document creation and formatting. Expertise in Microsoft Excel, including data analysis, formulas, and spreadsheet management.

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Helpdesk Coordinator Salary: £26,000 - £28,000 dependent on experience Hours 9am - 5pm (Client happy to discuss less hours but salary would be pro rata) About our client: Our client is a rapidly growing facilities management company dedicated to providing exceptional service to a diverse portfolio of clients. As their business continues to expand, they are looking for a Helpdesk Coordinator to join their team, ensuring efficient, professional, and customer-focused support. Job Overview: The Helpdesk Coordinator will be part of a small helpdesk team, ensuring that all service requests are handled promptly and effectively. The role involves includes ensuring smooth communication between the helpdesk, facilities management teams, contractors and clients. Key Responsibilities: Helpdesk Operations: Part of a team that ensures all incoming service requests, incidents, and inquiries are logged, tracked, and resolved in a timely and effective manner. Client Communication: Ensure consistent and professional communication with clients regarding service requests, project updates, and issue resolution. Working to Service Level Agreements (SLAs): Ensuring service requests are resolved within agreed timelines. Take action to address and escalate any issues that might breach SLAs. Customer Satisfaction: Maintain a high level of customer satisfaction by resolving issues efficiently and enhancing customer service protocols. Key Skills & Experience: Proven helpdesk experience ideally in facilities management or a related industry. Strong customer service orientation with the ability to handle challenging situations calmly and effectively. Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently in a fast-paced environment. Strong analytical skills with the ability to assess performance data and make data-driven improvements. Familiarity with helpdesk management software and ticketing systems. Strong verbal and written communication skills. Ability to manage and motivate a team to meet targets and deliver high-quality service. Knowledge of facilities management practices is desirable but not essential. What our client offers: Opportunity to be part of a growing, dynamic team with potential for career development. Supportive and collaborative work environment. Professional development

Job Title: IT Support Engineer - Field Based (Northampton) Salary: £25,000 - £30,000 Location: Northampton About the Role This is the perfect chance to gain hands-on experience with a wide range of technologies while supporting a busy organisation on-site. As our Field-Based IT Support Engineer, you will be solving technical challenges across hardware, software, Microsoft platforms, and networking, including exposure to Cisco technologies. The role is ideal for someone looking to move beyond the service desk, develop real-world technical expertise, and take clear steps towards a long-term IT career with opportunities to progress into senior technical or specialist roles. Key Responsibilities Provide hands-on support for hardware, software, and networking issues Support Microsoft technologies including Windows Server, O365, Intune and Active Directory Install, configure, and maintain end-user devices and systems Carry out routine maintenance, upgrades, and troubleshooting Deliver a professional and approachable service to end users Assist with networking tasks including Cisco technologies Skills and Experience Required Previous experience in IT support or field engineering Knowledge of Microsoft environments including Windows Server, O365, Intune and Active Directory Understanding of networking fundamentals, ideally with some Cisco exposure Strong problem-solving and communication skills Ability to work independently and manage priorities effectively Enhanced DBS (or willingness to obtain) What's on Offer Competitive salary between £25,000 and £30,000 depending on experience Car allowance with fuel reimbursed from the moment your commute begins The perfect opportunity to gain hands-on experience across Microsoft and Cisco technologies Varied and challenging workload with real autonomy and responsibility Clear progression path into senior technical or specialist IT roles Long-term career development in a supportive and stable organisation Ongoing training and support to help you progress your technical skills Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Title: Product Marketing Manager Location: Banbury - Hybrid Working Salary: £42,000 The Client Our client are a leading manufacturer of consumer products, with plans to expand the business further this has presented an exciting opportunity for an experienced Product Marketing Manager to join the team. The role of Product Marketing Manager: The purpose of the role is to develop and lead product category vision and planning, championing best in class category management. Key Areas of Responsibility of the Product Marketing Manager Ownership of Product Management and Marketing for consumer business categories; from identifying where our client will win, the formation of launch plans, product positioning, creation of engaging and relevant content, through to analysing competitor and category performance, enabling informed decisions that support growth of market share, revenue and margin. Main Tasks Develop data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measure and report performance to senior management, both in the UK and Internationally. Create comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry. Develop product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products. With the support of Product Management Coordination, track and analyse sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations. Carry out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner. Work closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Be proactive with recommendations based on research and/or analysis as well as category plans. Manage the creation of all copy and content for Kärcher Consumer categories and products. Liaise with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy. Document, and make decisions / recommendations from extensive competitor research. Support the wider Product and Marketing team with desktop, field and product test analysis. Report findings and recommendations to wider business and internationally. Oversee and manage all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Be a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required. Liaise closely with Head Office (Germany) colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions. Work closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans. Proactively attend retailer and internal meetings to influence and support category performance objectives. Qualifications, experience and characteristics of the Product Marketing Manager Degree qualified or at least 3 years consumer / retail product management experience Knowledge of Marketing, Product Management and Retail environments is required. We are looking for someone with experience of Category Planning, Product Management, Pricing strategy, Project Management, FMCG / Consumer Products and Competitor and Insight Analysis The ideal candidate will be a Self-starter with a Proactive hands-on approach, they must have excellent Influencing skills and the ability to build relationships both internally and externally Benefits: Starting Salary £42,000 Performance Related annual salary increases. Pension Scheme Discretionary Bonus Scheme 26 days annual holiday + bank holidays (increases with service) Simplyhealth Cash Plan (including retail discount scheme) Critical Illness Cover Employee Assistance Programme (EAP) Staff discount on company products Hybrid Working Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.