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housing officer
Clarion Housing Group Limited
Tenancy Fraud Officer x 2
Clarion Housing Group Limited Southwark, London
Location: Flexible - hybrid working arrangement (please see office locations listed below) Salary : £34,869 to £43,586 (National) per annum £37,854 to £47,319 (London) per annum Hours: 36 hours per week Contract Type: Permanent We're recruiting Tenancy Fraud Officers to join our team. In this role, you'll provide expert guidance on tenancy fraud and support legal action relating to tenancy enforcement. You'll be responsible for managing fraud cases from investigation through to resolution, working closely with field-based Neighbourhood Response Officers to ensure cases are handled effectively and proportionately. You'll play a key role in identifying the most appropriate, cost-effective actions, ensuring compliance with relevant legislation while protecting our housing services. If you have a strong understanding of tenancy fraud and tenancy management legislation, we'd love to hear from you. If this sounds like an opportunity for you then please review the full role profile here before applying Tenancy Fraud Officer Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our careers page for full information about this opporunity. Closing Date: Tuesday 7th July 2026 at midnight. This post is subject to Basic Criminal Record Check Clearance. This is a hybrid role with a base location at one of offices listed below. Candidates will be expected to work from their assigned office at least one day per week. This role requires flexibility with occasional work outside of normal hours, including weekends and travel across the region as and when required. London, Corsica Street London, Wrights Road London, Greater London House Borehamwood, Oaks Court Leatherhead, Carlton House At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Act now - apply today! This vacancy may close early without notice and we wont be able to accept any later applications.
Jun 24, 2026
Full time
Location: Flexible - hybrid working arrangement (please see office locations listed below) Salary : £34,869 to £43,586 (National) per annum £37,854 to £47,319 (London) per annum Hours: 36 hours per week Contract Type: Permanent We're recruiting Tenancy Fraud Officers to join our team. In this role, you'll provide expert guidance on tenancy fraud and support legal action relating to tenancy enforcement. You'll be responsible for managing fraud cases from investigation through to resolution, working closely with field-based Neighbourhood Response Officers to ensure cases are handled effectively and proportionately. You'll play a key role in identifying the most appropriate, cost-effective actions, ensuring compliance with relevant legislation while protecting our housing services. If you have a strong understanding of tenancy fraud and tenancy management legislation, we'd love to hear from you. If this sounds like an opportunity for you then please review the full role profile here before applying Tenancy Fraud Officer Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our careers page for full information about this opporunity. Closing Date: Tuesday 7th July 2026 at midnight. This post is subject to Basic Criminal Record Check Clearance. This is a hybrid role with a base location at one of offices listed below. Candidates will be expected to work from their assigned office at least one day per week. This role requires flexibility with occasional work outside of normal hours, including weekends and travel across the region as and when required. London, Corsica Street London, Wrights Road London, Greater London House Borehamwood, Oaks Court Leatherhead, Carlton House At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Act now - apply today! This vacancy may close early without notice and we wont be able to accept any later applications.
Surrey County Council
Senior Highways and Planning Lawyer
Surrey County Council Reigate, Surrey
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a qualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 24, 2026
Full time
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a qualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Adecco
Housing Officer - Hertfordshire
Adecco
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 24, 2026
Full time
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Blue Arrow
Safer Neighborhood Officer
Blue Arrow Coventry, Warwickshire
Safer Neighbourhood Officer - Coventry Current clean driving licence and access to a car essential To understand the new tools and powers available to tackle anti-social behaviour on estates, including the instigation of legal action. To monitor and progress individual cases taking appropriate enforcement action, working closely in conjunction with appropriate staff to obtain a successful outcome. To Liaise with Solicitors to obtain appropriate advice to progress Court applications and attend hearings where necessary. To work closely with the Neighbourhood Services team and the Concierge team to determine the allocation and deployment of CCTV equipment, Lifeline alarms, mobile telephones and other measures providing support to tenants, including referrals to Victim Support, where appropriate. Responsibilities Work with colleagues in Neighbourhood Services Concierge team to implement local neighbourhood plans in a co-ordinated way to create neighbourhoods that are safe places for people to live in, 'creating places where people are proud to live' Ensure that appropriate enforcement action is taken, including legal remedies, in cases of serious and or/persistent nuisance or anti-social behaviour; developing specialist knowledge as appropriate Work with the tenancy sustainment team to provide support to vulnerable customers to enable to stay in their tenancy and minimise enforcement action Work with other teams to ensure that respective services align, specifically with the neighbourhood teams in managing tenancies effectively and in the creation of safer neighbourhoods To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: Ideally have relevant professional qualification e.g. CIH Ideally have knowledge of property structure, fabric and services to a level that enables specification of repairs to tenanted, void dwellings and communal areas Ideally have knowledge and understanding of the legislative and regulatory frameworks applicable to the social housing sector Knowledge of Housing Tenancy Conditions and the processes involved in their enforcement Experience of working for a housing service provider in a role involving regular interaction with the public or demonstration of other relevant experience Basic understanding of the legal framework within which anti-social behaviour can be dealt with Experience of working with customers, internally and externally and partner agencies to support the delivery of the business Excellent communication skills both verbally and in writing to a variety of audiences Ability to carry out interviews to discuss sensitive tenancy management issues, anti-social behaviour, neighbourhood disputes and provision of appropriate advice or guidance where necessary Ability and willingness to embrace the need for and adapt positively to change, resilient to challenges, obstacles and handling conflict Ideally be confident of lone working with a good understanding of the principles of risk assessment Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jun 24, 2026
Seasonal
Safer Neighbourhood Officer - Coventry Current clean driving licence and access to a car essential To understand the new tools and powers available to tackle anti-social behaviour on estates, including the instigation of legal action. To monitor and progress individual cases taking appropriate enforcement action, working closely in conjunction with appropriate staff to obtain a successful outcome. To Liaise with Solicitors to obtain appropriate advice to progress Court applications and attend hearings where necessary. To work closely with the Neighbourhood Services team and the Concierge team to determine the allocation and deployment of CCTV equipment, Lifeline alarms, mobile telephones and other measures providing support to tenants, including referrals to Victim Support, where appropriate. Responsibilities Work with colleagues in Neighbourhood Services Concierge team to implement local neighbourhood plans in a co-ordinated way to create neighbourhoods that are safe places for people to live in, 'creating places where people are proud to live' Ensure that appropriate enforcement action is taken, including legal remedies, in cases of serious and or/persistent nuisance or anti-social behaviour; developing specialist knowledge as appropriate Work with the tenancy sustainment team to provide support to vulnerable customers to enable to stay in their tenancy and minimise enforcement action Work with other teams to ensure that respective services align, specifically with the neighbourhood teams in managing tenancies effectively and in the creation of safer neighbourhoods To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: Ideally have relevant professional qualification e.g. CIH Ideally have knowledge of property structure, fabric and services to a level that enables specification of repairs to tenanted, void dwellings and communal areas Ideally have knowledge and understanding of the legislative and regulatory frameworks applicable to the social housing sector Knowledge of Housing Tenancy Conditions and the processes involved in their enforcement Experience of working for a housing service provider in a role involving regular interaction with the public or demonstration of other relevant experience Basic understanding of the legal framework within which anti-social behaviour can be dealt with Experience of working with customers, internally and externally and partner agencies to support the delivery of the business Excellent communication skills both verbally and in writing to a variety of audiences Ability to carry out interviews to discuss sensitive tenancy management issues, anti-social behaviour, neighbourhood disputes and provision of appropriate advice or guidance where necessary Ability and willingness to embrace the need for and adapt positively to change, resilient to challenges, obstacles and handling conflict Ideally be confident of lone working with a good understanding of the principles of risk assessment Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Hales Group
Housing and Support Delivery Officer
Hales Group
Housing and Support Delivery Officer Hours: Monday to Friday, 9am-5pm Bury St Edmunds Travel: Required across Norfolk and Suffolk Salary: £27,458 Temporary Driving licence essential We are seeking a Housing and Support Delivery Officer to join our client's team on a temporary basis. This is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation. Key Responsibilities: Provide housing management and support in line with rules and best practice Meet personal targets and agreed outcomes Support customers with plans and sessions to help them keep their tenancy and access services Promote Health & Safety and Safeguarding Complete sign ups, visits, checks, and deal with issues quickly Inspect properties, report repairs, and ensure compliance Reduce empty homes and let properties promptly Manage rent and service charges, and address anti-social behaviour Handle legal casework, including court presentations Write clear reports Support the team and take part in the on-call rota Person Specification: Experience delivering housing management services within a social housing setting, or a similar role would be advantageous. Excellent organisational skills and ability to prioritise workload Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) Full UK driving licence and access to own vehicle Able to pass and maintain an Enhanced DBS check Please call our office on (phone number removed) for more information, or apply with your current CV.
Jun 24, 2026
Seasonal
Housing and Support Delivery Officer Hours: Monday to Friday, 9am-5pm Bury St Edmunds Travel: Required across Norfolk and Suffolk Salary: £27,458 Temporary Driving licence essential We are seeking a Housing and Support Delivery Officer to join our client's team on a temporary basis. This is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation. Key Responsibilities: Provide housing management and support in line with rules and best practice Meet personal targets and agreed outcomes Support customers with plans and sessions to help them keep their tenancy and access services Promote Health & Safety and Safeguarding Complete sign ups, visits, checks, and deal with issues quickly Inspect properties, report repairs, and ensure compliance Reduce empty homes and let properties promptly Manage rent and service charges, and address anti-social behaviour Handle legal casework, including court presentations Write clear reports Support the team and take part in the on-call rota Person Specification: Experience delivering housing management services within a social housing setting, or a similar role would be advantageous. Excellent organisational skills and ability to prioritise workload Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) Full UK driving licence and access to own vehicle Able to pass and maintain an Enhanced DBS check Please call our office on (phone number removed) for more information, or apply with your current CV.
Opus People Solutions Ltd
Administrative Support Officer
Opus People Solutions Ltd Astwood Bank, Worcestershire
Pay rate: 15.31 Hours: Monday-Friday 37 hours Location: Crossgate House Redditch B98 7SN- office based Contract: 3- 6 months Role Overview: Opus People Solutions are recruiting on behalf of Redditch Borough Council for Administration Officer to support the Housing Property Service Training Managers with sourcing third-party trainers to deliver on-site Health & Safety training (e.g. Asbestos Awareness, Digger training). Key Responsibilities: Liaising with Training Managers to understand training requirements Sourcing suitable external training providers Contacting at least three suppliers per requirement to obtain quotes Coordinating training delivery within set deadlines Maintaining accurate records and reports of all activity Monitoring training budget: 175k Working through an existing schedule of training needs with fixed deadlines The successful candidate will have strong communication skills, as the role involves stakeholder coordination and supplier engagement. Apply now for more information!
Jun 24, 2026
Seasonal
Pay rate: 15.31 Hours: Monday-Friday 37 hours Location: Crossgate House Redditch B98 7SN- office based Contract: 3- 6 months Role Overview: Opus People Solutions are recruiting on behalf of Redditch Borough Council for Administration Officer to support the Housing Property Service Training Managers with sourcing third-party trainers to deliver on-site Health & Safety training (e.g. Asbestos Awareness, Digger training). Key Responsibilities: Liaising with Training Managers to understand training requirements Sourcing suitable external training providers Contacting at least three suppliers per requirement to obtain quotes Coordinating training delivery within set deadlines Maintaining accurate records and reports of all activity Monitoring training budget: 175k Working through an existing schedule of training needs with fixed deadlines The successful candidate will have strong communication skills, as the role involves stakeholder coordination and supplier engagement. Apply now for more information!
4Recruitment Services
Housing Admin Support Officer
4Recruitment Services
Housing Admin Support Officer Temporary, Full Time £28.00 - £31.00 ph (umbrella) Location: Rochford Essex Please note you will be required to be site based 3 days a week, due to location of office use of a car is preferable. Accountabilities We are seeking to recruit a full-time temporary Housing Admin Support Officer. You will be responsible in being part of a small team to deliver a customer orientated service within the Housing Options and Homelessness service. Experience in a customer facing role would be essential, experience in a housing options environment would be desirable. Deliver an excellent internal and external customer focused service in order to support the Housing Options service to find and process suitable solutions regarding customers homelessness and housing issues, acting as first line point of contact for customers. Support the Housing Options service to carry out the Council s statutory duties under homelessness legislations, Homeless Reduction Act 2017, Localism Act 2011, codes of guidance, case law and the Council s own policies and procedures Assist with administrative duties associated with homelessness, housing advice and housing allocations services; including liaison with other Council departments, statutory and voluntary agencies, other Local Authorities, Landlords, Solicitors, Banks and Building Societies Receive and accurately triage or record enquiries for advice and assistance, across the Housing Options Service. Including conducting triage phone calls. Manage the data input of all documents and correspondence for the Housing Options Service. The Experience You Will Bring Able to evidence excellent communication skills and ability to work in challenging situations Good working knowledge of Microsoft Office software: Word, Outlook and Excel to include spreadsheets Effective written communication and customer service skills Able to work to deadlines and work in a high-pressure environment Experience of working in a frontline customer focused environment dealing with the public by telephone and in person Effective team working. Sharing ownership, team goals and workload To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 24, 2026
Contractor
Housing Admin Support Officer Temporary, Full Time £28.00 - £31.00 ph (umbrella) Location: Rochford Essex Please note you will be required to be site based 3 days a week, due to location of office use of a car is preferable. Accountabilities We are seeking to recruit a full-time temporary Housing Admin Support Officer. You will be responsible in being part of a small team to deliver a customer orientated service within the Housing Options and Homelessness service. Experience in a customer facing role would be essential, experience in a housing options environment would be desirable. Deliver an excellent internal and external customer focused service in order to support the Housing Options service to find and process suitable solutions regarding customers homelessness and housing issues, acting as first line point of contact for customers. Support the Housing Options service to carry out the Council s statutory duties under homelessness legislations, Homeless Reduction Act 2017, Localism Act 2011, codes of guidance, case law and the Council s own policies and procedures Assist with administrative duties associated with homelessness, housing advice and housing allocations services; including liaison with other Council departments, statutory and voluntary agencies, other Local Authorities, Landlords, Solicitors, Banks and Building Societies Receive and accurately triage or record enquiries for advice and assistance, across the Housing Options Service. Including conducting triage phone calls. Manage the data input of all documents and correspondence for the Housing Options Service. The Experience You Will Bring Able to evidence excellent communication skills and ability to work in challenging situations Good working knowledge of Microsoft Office software: Word, Outlook and Excel to include spreadsheets Effective written communication and customer service skills Able to work to deadlines and work in a high-pressure environment Experience of working in a frontline customer focused environment dealing with the public by telephone and in person Effective team working. Sharing ownership, team goals and workload To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Niyaa People Ltd
Housing Options Team Leader
Niyaa People Ltd Marston Green, Warwickshire
We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)
Jun 24, 2026
Contractor
We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)
Sellick Partnership
ASB Case Officer
Sellick Partnership
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available 37 hours per week (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 24, 2026
Contractor
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available 37 hours per week (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Niyaa People Ltd
ASB Officer
Niyaa People Ltd
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. If this ASB Officer role is of interest, please apply or contact (url removed)
Jun 24, 2026
Contractor
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. If this ASB Officer role is of interest, please apply or contact (url removed)
Clarion Housing Group Limited
Neighbourhood Response Officer
Clarion Housing Group Limited
Location: Manchester, Fountain Steet or Salford, Elkanagh Gardens - hybrid working arrangement Salary: £34,000 to £39,408 per annum (pro rata) Contract Type: Permanent Hours: 18 hours per week Do you enjoy making a positive difference in local communities? We're looking for a Neighbourhood Response Officer to support residents and deliver effective neighbourhood management of properties in the local regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our careers page for full information about this opportunity. Closing Date: Tuesday 30th June 2026 at midnight. This is a hybrid role based in our Manchester or Salford office, requiring you to work in the office up to 2 days a week. You'll split your time between working from home and the office and being out on site, specific days will be agreed with your line manager. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.
Jun 24, 2026
Full time
Location: Manchester, Fountain Steet or Salford, Elkanagh Gardens - hybrid working arrangement Salary: £34,000 to £39,408 per annum (pro rata) Contract Type: Permanent Hours: 18 hours per week Do you enjoy making a positive difference in local communities? We're looking for a Neighbourhood Response Officer to support residents and deliver effective neighbourhood management of properties in the local regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our careers page for full information about this opportunity. Closing Date: Tuesday 30th June 2026 at midnight. This is a hybrid role based in our Manchester or Salford office, requiring you to work in the office up to 2 days a week. You'll split your time between working from home and the office and being out on site, specific days will be agreed with your line manager. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.
SNG (Sovereign Network Group)
Locality Officer
SNG (Sovereign Network Group) Thatcham, Berkshire
We're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Greenham Office 1 day a week, with travel across local areas. You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. The Role: As a Housing Officer , you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services. You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive. What you'll be doing: Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality Acting as a trusted point of contact for customers Building relationships with local authorities, community groups, and partner agencies Using data insights to improve services and ensure compliance with legislation and regulations Supporting neighbourhood improvements and shaping services based on the voice of our customers Maintaining accurate customer records and ensuring data is used responsibly Promoting SNG's values and culture of collaboration, safety, and inclusion What we're looking for: Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle
Jun 24, 2026
Full time
We're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Greenham Office 1 day a week, with travel across local areas. You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. The Role: As a Housing Officer , you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services. You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive. What you'll be doing: Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality Acting as a trusted point of contact for customers Building relationships with local authorities, community groups, and partner agencies Using data insights to improve services and ensure compliance with legislation and regulations Supporting neighbourhood improvements and shaping services based on the voice of our customers Maintaining accurate customer records and ensuring data is used responsibly Promoting SNG's values and culture of collaboration, safety, and inclusion What we're looking for: Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle
Goodman Masson
Lead Facilities Officer - 3 months temp
Goodman Masson Bradford, Yorkshire
We are currently recruiting a temporary Lead Facilities Officer to join us for 3 months via agency. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include but are not limited to: Lead and coordinate facilities services to ensure safe, efficient and well-managed workspaces that support colleagues and visitors Oversee day-to-day workplace operations including car parking, meeting and training room coordination, and facilities support services. Coordinate day-to-day compliance and maintenance activity across workspaces, including repairs, routine testing and service checks Carry out and monitor routine audits, including cleaning and workplace safety checks, to support safe, compliant and well-managed workspaces Able to move equipment and furniture safely inline with manual handling and health and safety procedures Requirements Knowledge of facilities support, workplace administration and customer service processes in a busy operational environment Knowledge of health and safety, security, data protection and compliance requirements relevant to workspaces and service delivery Experience of coordinating day-to-day workplace services, ordering goods or services, and maintaining records or administrative systems Good IT skills, able to use Microsoft Office applications, particularly Word, Excel and Outlook and Teams Strong organisation and prioritisation skills, with the ability to manage competing demands and meet deadlines Right to Work in the UK - Visa Sponsorship is not available. Benefits Hourly rate of £15.54 Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
Jun 24, 2026
Seasonal
We are currently recruiting a temporary Lead Facilities Officer to join us for 3 months via agency. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include but are not limited to: Lead and coordinate facilities services to ensure safe, efficient and well-managed workspaces that support colleagues and visitors Oversee day-to-day workplace operations including car parking, meeting and training room coordination, and facilities support services. Coordinate day-to-day compliance and maintenance activity across workspaces, including repairs, routine testing and service checks Carry out and monitor routine audits, including cleaning and workplace safety checks, to support safe, compliant and well-managed workspaces Able to move equipment and furniture safely inline with manual handling and health and safety procedures Requirements Knowledge of facilities support, workplace administration and customer service processes in a busy operational environment Knowledge of health and safety, security, data protection and compliance requirements relevant to workspaces and service delivery Experience of coordinating day-to-day workplace services, ordering goods or services, and maintaining records or administrative systems Good IT skills, able to use Microsoft Office applications, particularly Word, Excel and Outlook and Teams Strong organisation and prioritisation skills, with the ability to manage competing demands and meet deadlines Right to Work in the UK - Visa Sponsorship is not available. Benefits Hourly rate of £15.54 Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
Surrey County Council
Highways and Planning Lawyer
Surrey County Council Reigate, Surrey
The starting salary for this role is 48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to 60,898 per annum. We have a great opportunity to join our Highways and Planning legal team as a qualified Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. You will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and so achieve successful progression through the career scheme. Local Authority work involves a wide variety of daily challenges in new and interesting areas, but we will provide support for training to cover areas new to you. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Demonstrate recent and minimum of 2 years of legal experience in the relevant areas of highways and planning law Experience of working with clients at all levels and have the ability to give clear, accurate and practical advice Effective team working Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 24, 2026
Full time
The starting salary for this role is 48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to 60,898 per annum. We have a great opportunity to join our Highways and Planning legal team as a qualified Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. You will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and so achieve successful progression through the career scheme. Local Authority work involves a wide variety of daily challenges in new and interesting areas, but we will provide support for training to cover areas new to you. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Demonstrate recent and minimum of 2 years of legal experience in the relevant areas of highways and planning law Experience of working with clients at all levels and have the ability to give clear, accurate and practical advice Effective team working Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Hatched Recruitment Group
Park Warden
Hatched Recruitment Group City, Belfast
Park Warden Location: Belfast (East & West Areas) Pay Rate: 15.82 per hour Hours: 37 hours per week Start Date: Immediate Hatched Recruitment is recruiting on behalf of Belfast City Council for Park Wardens to support the safety, security, and management of parks and open spaces across Belfast. This role is ideally suited to candidates with experience in security, patrols, venue or facility opening and closing, public safety, enforcement, community safety, or dealing with anti-social behaviour. Key Responsibilities Patrol parks, cemeteries, allotments and open spaces. Open, secure and inspect council facilities and buildings. Enforce park by-laws, dog control orders, litter regulations and alcohol restrictions. Respond to incidents of anti-social behaviour and public disorder. Challenge inappropriate behaviour and provide guidance to park users. Gather information and evidence relating to incidents and complaints. Complete detailed incident, inspection and enforcement reports. Conduct routine inspections of park infrastructure, play areas and facilities. Work alongside the PSNI and other partner agencies when required. Support community events and provide excellent customer service to members of the public. Essential Requirements Applicants must have: A full UK driving licence. At least 1 year's experience in a security-related role involving patrols, site security, opening and closing facilities, alarm setting, access control, or incident reporting. Experience dealing directly with members of the public. Experience handling challenging situations, conflict management, or anti-social behaviour. Strong written communication skills with the ability to complete accurate reports. The ability to work independently and make sound decisions in the field. Desirable Experience Applications are particularly welcomed from candidates with backgrounds in: Security Officer Mobile Patrol Officer Door Supervisor Community Safety Warden Environmental Enforcement Officer Civil Enforcement Officer Neighbourhood Warden Park Ranger Event Security Housing or Community Safety Enforcement What You'll Need Professional and confident approach. Strong communication and customer service skills. Ability to remain calm under pressure. Good observation and problem-solving skills. Willingness to work outdoors in all weather conditions. If you have security experience, enjoy working with the public, and are confident dealing with challenging situations, we'd like to hear from you. Apply now!
Jun 24, 2026
Contractor
Park Warden Location: Belfast (East & West Areas) Pay Rate: 15.82 per hour Hours: 37 hours per week Start Date: Immediate Hatched Recruitment is recruiting on behalf of Belfast City Council for Park Wardens to support the safety, security, and management of parks and open spaces across Belfast. This role is ideally suited to candidates with experience in security, patrols, venue or facility opening and closing, public safety, enforcement, community safety, or dealing with anti-social behaviour. Key Responsibilities Patrol parks, cemeteries, allotments and open spaces. Open, secure and inspect council facilities and buildings. Enforce park by-laws, dog control orders, litter regulations and alcohol restrictions. Respond to incidents of anti-social behaviour and public disorder. Challenge inappropriate behaviour and provide guidance to park users. Gather information and evidence relating to incidents and complaints. Complete detailed incident, inspection and enforcement reports. Conduct routine inspections of park infrastructure, play areas and facilities. Work alongside the PSNI and other partner agencies when required. Support community events and provide excellent customer service to members of the public. Essential Requirements Applicants must have: A full UK driving licence. At least 1 year's experience in a security-related role involving patrols, site security, opening and closing facilities, alarm setting, access control, or incident reporting. Experience dealing directly with members of the public. Experience handling challenging situations, conflict management, or anti-social behaviour. Strong written communication skills with the ability to complete accurate reports. The ability to work independently and make sound decisions in the field. Desirable Experience Applications are particularly welcomed from candidates with backgrounds in: Security Officer Mobile Patrol Officer Door Supervisor Community Safety Warden Environmental Enforcement Officer Civil Enforcement Officer Neighbourhood Warden Park Ranger Event Security Housing or Community Safety Enforcement What You'll Need Professional and confident approach. Strong communication and customer service skills. Ability to remain calm under pressure. Good observation and problem-solving skills. Willingness to work outdoors in all weather conditions. If you have security experience, enjoy working with the public, and are confident dealing with challenging situations, we'd like to hear from you. Apply now!
Hays Specialist Recruitment Limited
Housing Complaints Officer
Hays Specialist Recruitment Limited
Your new company Complaints are a vital part of how organisations learn, improve, and deliver safe, high-quality services that customers can trust.We're looking for an experienced Housing Complaints Officer (also referred to as a Customer Experience Officer) who thrives in a regulated, fast-paced environment. This role goes beyond simply resolving complaints-you'll approach each case with empathy, take time to fully understand customer concerns, ask the right questions, collaborate with colleagues, and take ownership of the end-to-end complaint management process.Please note - this is a temporary opportunity on a 3-month ongoing basis. Your new role You'll be responsible for managing customer complaints from start to finish once they escalate beyond the informal stage, often handling sensitive and complex issues. Responsibilities include, but are not limited to: Conducting thorough, effective, and timely investigations into complaints of varying complexity Maintaining clear and consistent communication with customers throughout the complaint process Building strong relationships with a wide range of internal stakeholders to gather information and identify root causes Producing high-quality outcome letters outlining findings and actions taken to resolve complaints This role offers the opportunity to make a meaningful impact on customer satisfaction and service improvement. What you'll need to succeed The ideal candidate will have: Proven experience in complaint handling within a regulated environment Experience managing a high volume of complaints end-to-end (typically 15-20 cases at varying stages and complexity) Confidence liaising directly with customers and collaborating with internal stakeholders Strong written communication skills, with the ability to produce clear, professional correspondence and reports The ability to manage changing priorities and work effectively under pressure This role is primarily office-based, with some flexibility to work from home depending on business needs. What you'll get in return You'll receive an hourly rate of £23.26, alongside the flexibility of hybrid working, allowing a balance between home and office-based work. The role is based in a modern Birmingham City Centre office with excellent transport links, and offers the opportunity to gain valuable experience in a fast-paced, regulated environment while making a meaningful impact on customer experience within a supportive team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 24, 2026
Seasonal
Your new company Complaints are a vital part of how organisations learn, improve, and deliver safe, high-quality services that customers can trust.We're looking for an experienced Housing Complaints Officer (also referred to as a Customer Experience Officer) who thrives in a regulated, fast-paced environment. This role goes beyond simply resolving complaints-you'll approach each case with empathy, take time to fully understand customer concerns, ask the right questions, collaborate with colleagues, and take ownership of the end-to-end complaint management process.Please note - this is a temporary opportunity on a 3-month ongoing basis. Your new role You'll be responsible for managing customer complaints from start to finish once they escalate beyond the informal stage, often handling sensitive and complex issues. Responsibilities include, but are not limited to: Conducting thorough, effective, and timely investigations into complaints of varying complexity Maintaining clear and consistent communication with customers throughout the complaint process Building strong relationships with a wide range of internal stakeholders to gather information and identify root causes Producing high-quality outcome letters outlining findings and actions taken to resolve complaints This role offers the opportunity to make a meaningful impact on customer satisfaction and service improvement. What you'll need to succeed The ideal candidate will have: Proven experience in complaint handling within a regulated environment Experience managing a high volume of complaints end-to-end (typically 15-20 cases at varying stages and complexity) Confidence liaising directly with customers and collaborating with internal stakeholders Strong written communication skills, with the ability to produce clear, professional correspondence and reports The ability to manage changing priorities and work effectively under pressure This role is primarily office-based, with some flexibility to work from home depending on business needs. What you'll get in return You'll receive an hourly rate of £23.26, alongside the flexibility of hybrid working, allowing a balance between home and office-based work. The role is based in a modern Birmingham City Centre office with excellent transport links, and offers the opportunity to gain valuable experience in a fast-paced, regulated environment while making a meaningful impact on customer experience within a supportive team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Niyaa People Ltd
Scheme Manager
Niyaa People Ltd
We are currently recruiting for an experienced Scheme Manager to support housing schemes across Coventry and Birmingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)
Jun 24, 2026
Contractor
We are currently recruiting for an experienced Scheme Manager to support housing schemes across Coventry and Birmingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)
carrington west
Tenancy Support Officer
carrington west
A local authority in Warwickshire is seeking a dedicated Tenancy Support Officer to provide intensive, hands-on support to tenants with complex needs, helping them sustain their tenancies and live independently within council-owned housing. You will work directly with tenants from the start of their tenancy, developing personalised support plans and ensuring they are actively engaged with the support available to them. Working closely with Housing Officers, Revenues, Customer Advice teams, and external partners, you will deliver a joined-up approach to tenancy sustainment, income maximisation, and debt management. You will also support the coordination of a Tenancy Support Assistant, helping to manage referrals and ensure effective delivery of support services in line with performance targets, council procedures, and Best Value requirements. If you have experience in tenancy sustainment, housing support, or working with vulnerable adults, and are available for an immediate 3-month contract in Warwickshire, apply today to be considered. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Jun 24, 2026
Contractor
A local authority in Warwickshire is seeking a dedicated Tenancy Support Officer to provide intensive, hands-on support to tenants with complex needs, helping them sustain their tenancies and live independently within council-owned housing. You will work directly with tenants from the start of their tenancy, developing personalised support plans and ensuring they are actively engaged with the support available to them. Working closely with Housing Officers, Revenues, Customer Advice teams, and external partners, you will deliver a joined-up approach to tenancy sustainment, income maximisation, and debt management. You will also support the coordination of a Tenancy Support Assistant, helping to manage referrals and ensure effective delivery of support services in line with performance targets, council procedures, and Best Value requirements. If you have experience in tenancy sustainment, housing support, or working with vulnerable adults, and are available for an immediate 3-month contract in Warwickshire, apply today to be considered. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Insight Executive Group
Tenancy Support Officer
Insight Executive Group Rugby, Warwickshire
Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. Support customers with budgeting, money management, income maximisation, and benefit applications. Work closely with Housing Management, Revenues, Customer Advice and Support teams to provide a seamless service. Build strong relationships with external agencies including social services, healthcare professionals, voluntary organisations, and support providers. Help tenants access grants, benefits, and local support services. Monitor progress against support plans and maintain accurate records. Assist in resolving tenancy-related issues, including rent arrears and other debts. Provide day-to-day guidance and support to the Tenancy Support Assistant. Contribute to service improvement initiatives and performance targets. About You Looking for someone who: Has worked as a Tenancy Support Officer previously or transferbale skills in supporting vulnerable individuals, or people with complex needs. Understands housing-related support, tenancy sustainment, safeguarding principles, and multi-agency working. Has knowledge of welfare benefits, income maximisation, and debt management. Can build positive relationships with customers and partner organisations. Possesses excellent communication, organisational, and problem-solving skills. Is able to work independently while contributing effectively as part of a team. Has strong record-keeping and case management skills. Is committed to equality, diversity, and delivering excellent customer service. Holds a full current UK driving licence. If you feel you meet the above criteria for a Tenancy Support Officer please apply within.
Jun 24, 2026
Contractor
Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. Support customers with budgeting, money management, income maximisation, and benefit applications. Work closely with Housing Management, Revenues, Customer Advice and Support teams to provide a seamless service. Build strong relationships with external agencies including social services, healthcare professionals, voluntary organisations, and support providers. Help tenants access grants, benefits, and local support services. Monitor progress against support plans and maintain accurate records. Assist in resolving tenancy-related issues, including rent arrears and other debts. Provide day-to-day guidance and support to the Tenancy Support Assistant. Contribute to service improvement initiatives and performance targets. About You Looking for someone who: Has worked as a Tenancy Support Officer previously or transferbale skills in supporting vulnerable individuals, or people with complex needs. Understands housing-related support, tenancy sustainment, safeguarding principles, and multi-agency working. Has knowledge of welfare benefits, income maximisation, and debt management. Can build positive relationships with customers and partner organisations. Possesses excellent communication, organisational, and problem-solving skills. Is able to work independently while contributing effectively as part of a team. Has strong record-keeping and case management skills. Is committed to equality, diversity, and delivering excellent customer service. Holds a full current UK driving licence. If you feel you meet the above criteria for a Tenancy Support Officer please apply within.
Niyaa People Ltd
Scheme Manager
Niyaa People Ltd Leicester, Leicestershire
We are currently recruiting for an experienced Scheme Manager to support housing schemes across Leicester and Nottingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)
Jun 24, 2026
Contractor
We are currently recruiting for an experienced Scheme Manager to support housing schemes across Leicester and Nottingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)

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