33 jobs found

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational projects? Do you thrive in complex environments where stakeholder engagement and innovation drive success? We're looking for a Change Delivery Lead to play a key role in delivering high-impact projects that improve the way we work, benefit our customers, and enhance our business operations. As part of our Change Delivery team, you'll lead the end-to-end delivery of business and technology change initiatives-turning ideas into action with well-defined project plans, robust business cases, and seamless implementation. What You'll Be Doing Leading business-critical projects from discovery through to implementation, ensuring they are delivered on time, within budget, and to a high standard. Engaging and influencing key stakeholders to gain buy-in and ensure successful adoption of change. Developing and managing business cases that assess impact on customers, people, processes, policies, and technology. Applying structured project management methodologies (PRINCE2, Agile, Waterfall, or Hybrid) to drive success. Managing risks, issues, and dependencies, ensuring clear communication and proactive mitigation strategies. Driving innovation and continuous improvement, ensuring projects deliver tangible business benefits. What We're Looking For Proven experience leading and delivering change projects within a large, complex organisation-preferably in public sector, housing, or regulated industries. A recognised project or programme management certification (PRINCE2, MSP, PMP) or equivalent experience. Strong knowledge of Agile and Change Management methodologies. Experience delivering digital transformation projects, including cloud-based solutions and enterprise-wide system implementations. Exceptional stakeholder management skills-able to navigate complex relationships, communicate effectively, and influence at all levels. A collaborative leader, able to bring teams together, drive engagement, and embed new ways of working. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 12th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Occasional travel to the office may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational projects? Do you thrive in complex environments where stakeholder engagement and innovation drive success? We're looking for a Change Delivery Lead to play a key role in delivering high-impact projects that improve the way we work, benefit our customers, and enhance our business operations. As part of our Change Delivery team, you'll lead the end-to-end delivery of business and technology change initiatives-turning ideas into action with well-defined project plans, robust business cases, and seamless implementation. What You'll Be Doing Leading business-critical projects from discovery through to implementation, ensuring they are delivered on time, within budget, and to a high standard. Engaging and influencing key stakeholders to gain buy-in and ensure successful adoption of change. Developing and managing business cases that assess impact on customers, people, processes, policies, and technology. Applying structured project management methodologies (PRINCE2, Agile, Waterfall, or Hybrid) to drive success. Managing risks, issues, and dependencies, ensuring clear communication and proactive mitigation strategies. Driving innovation and continuous improvement, ensuring projects deliver tangible business benefits. What We're Looking For Proven experience leading and delivering change projects within a large, complex organisation-preferably in public sector, housing, or regulated industries. A recognised project or programme management certification (PRINCE2, MSP, PMP) or equivalent experience. Strong knowledge of Agile and Change Management methodologies. Experience delivering digital transformation projects, including cloud-based solutions and enterprise-wide system implementations. Exceptional stakeholder management skills-able to navigate complex relationships, communicate effectively, and influence at all levels. A collaborative leader, able to bring teams together, drive engagement, and embed new ways of working. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 12th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Occasional travel to the office may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational projects? Do you thrive in complex environments where stakeholder engagement and innovation drive success? We're looking for a Change Delivery Lead to play a key role in delivering high-impact projects that improve the way we work, benefit our customers, and enhance our business operations. As part of our Change Delivery team, you'll lead the end-to-end delivery of business and technology change initiatives-turning ideas into action with well-defined project plans, robust business cases, and seamless implementation. What You'll Be Doing Leading business-critical projects from discovery through to implementation, ensuring they are delivered on time, within budget, and to a high standard. Engaging and influencing key stakeholders to gain buy-in and ensure successful adoption of change. Developing and managing business cases that assess impact on customers, people, processes, policies, and technology. Applying structured project management methodologies (PRINCE2, Agile, Waterfall, or Hybrid) to drive success. Managing risks, issues, and dependencies, ensuring clear communication and proactive mitigation strategies. Driving innovation and continuous improvement, ensuring projects deliver tangible business benefits. What We're Looking For Proven experience leading and delivering change projects within a large, complex organisation-preferably in public sector, housing, or regulated industries. A recognised project or programme management certification (PRINCE2, MSP, PMP) or equivalent experience. Strong knowledge of Agile and Change Management methodologies. Experience delivering digital transformation projects, including cloud-based solutions and enterprise-wide system implementations. Exceptional stakeholder management skills-able to navigate complex relationships, communicate effectively, and influence at all levels. A collaborative leader, able to bring teams together, drive engagement, and embed new ways of working. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 12th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Occasional travel to the office may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.

Senior Capital Accountant Job - Senior Finance - ACCA/CIMA/CIPFA Qualification - London Senior Capital Accountant - Local Authority A Senior Capital Accountant in a London borough leads the authority's capital accounting, ensures compliance with CIPFA and statutory reporting, and supports strategic financial planning across major capital programmes. Role SummaryThe Senior Capital Accountant leads the council's capital accounting function, overseeing the delivery of accurate, timely, and compliant capital financial reporting. The role provides expert advice on capital financing, supports the development of the Medium-Term Financial Strategy, and ensures robust financial stewardship of the authority's capital programme. Key Responsibilities Capital Programme Oversight - Lead the financial management of the council's multi-year capital programme, ensuring accurate monitoring, forecasting, and reporting. Statutory Accounting Compliance - Prepare capital elements of the Statement of Accounts in line with CIPFA Code of Practice, IFRS, and local government regulations. Asset Accounting - Oversee fixed asset registers, valuations, impairments, disposals, and revaluations, ensuring data integrity and audit readiness. Capital Financing & Treasury Interface - Advise on financing options including borrowing, grants, capital receipts, and revenue contributions, ensuring optimal use of resources. Business Partnering - Provide strategic financial advice to service areas delivering capital projects, including regeneration, housing, and infrastructure. Audit & Governance - Lead on capital-related audit queries, ensuring strong internal controls and compliance with governance frameworks. Team Leadership - Supervise and develop junior accountants, promoting high standards of financial management and continuous improvement. Skills & Experience Professional Qualification - CCAB-qualified accountant (e.g., CIPFA, ACCA, ICAEW). Local Government Expertise - Strong knowledge of the CIPFA Code, capital financing regulations, and public-sector accounting. Analytical & Technical Skills - Advanced financial modelling, forecasting, and data interpretation. Stakeholder Engagement - Ability to influence senior managers, project leads, and external partners. Systems Knowledge - Experience with local authority finance systems and asset management tools.

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational p click apply for full job details

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational p click apply for full job details

Location: Hybrid with flexible base location London: £50,850 to £69,918 per annum National: £46,886 to £64,468 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational p click apply for full job details

Customer Complaints Team Leader Location: Basildon, Essex Salary: £34.5k per annum Contract: Full-Time, Permanent The Opportunity We are seeking an experienced and customer-focused Customer Complaints Team Leader to oversee a dedicated complaints team within a fast-paced operational environment. This is an excellent opportunity for a motivated leader who is passionate about delivering exceptional customer service and driving continuous improvement. In this role, you will take ownership of complaint resolution processes, ensuring customers receive timely, fair, and professional outcomes. You will be responsible for supporting team performance, maintaining service standards, and creating a culture of accountability, quality, and customer excellence. Key Responsibilities Lead, coach, and support a team responsible for managing customer complaints and enquiries. Ensure complaints are investigated thoroughly and resolved within agreed timescales. Monitor team performance, productivity, and service quality against key business objectives. Analyse trends and recurring issues, identifying opportunities to improve processes and customer experience. Provide guidance and escalation support for complex or sensitive customer cases. Produce and review performance reports, using data to drive service improvements. Conduct regular one-to-one meetings, coaching sessions, and team briefings. Work collaboratively with operational teams and stakeholders to resolve customer concerns effectively. Promote a positive working environment that encourages engagement, development, and high performance. Support wider operational goals, including service delivery, compliance, attendance management, and employee wellbeing. About You The successful candidate will have previous experience working within a social housing repairs environment and a strong understanding of the challenges involved in delivering responsive services to residents. You will be a confident people manager with a proven ability to develop teams, improve performance, and maintain high levels of customer satisfaction. To be considered, you should demonstrate: Experience leading or supervising customer service, complaints, or contact centre teams. Strong knowledge of complaint handling and customer resolution processes. Experience managing work in progress (WIP) and performance-driven environments. Excellent organisational skills with the ability to prioritise workloads effectively. Strong communication and relationship-building abilities. A proactive approach to problem-solving and continuous improvement. The ability to interpret performance data and implement action plans. Good working knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint. A commitment to delivering outstanding customer experiences. Benefits Discretionary annual bonus scheme 26 days annual leave plus bank holidays Enhanced pension contribution Private healthcare or healthcare cash plan Life assurance and personal accident cover Share save scheme Enhanced family-friendly policies Employee discount and reward platform Holiday purchase and sell options Flexible working arrangements Cycle to Work scheme Paid volunteering days Ongoing training and career development opportunities Employee wellbeing programme and assistance services Long-service and recognition awards Professional membership support

Have you worked in policy before? Are you interested in a role addressing major domestic issues that draw interest from the Chancellor, No 10, and ministers across Government? These positions offers the chance to positively affect lives throughout the country. If this appeals to you, we'd love to hear from you! About the Team The Local Government and Reform (LGR) team are responsible for managing HM Treasury's interests in local government policy and funding. We work closely with colleagues in the Ministry for Housing, Communities and Local Government, and other departments, to shape the government's approach to local economic growth and local government. This includes ensuring that councils have the resources they need to deliver key services and implement government priorities, including reform of adult and children's social care. We also seek to ensure that financial powers and policy responsibilities are devolved to the most appropriate level of government. HM Treasury has an interest in these issues from both a spending perspective (ensuring expenditure is affordable and delivered to budget) and an economic perspective (evaluating whether policies offer value-for-money and will deliver the benefits envisaged). The team is split into two units: English Devolution and Economic Clusters Unit and the Local Government Finance Unit. The Housing, Planning and Cities (HPC) team shapes policy and manages spending for the Ministry for Housing, Communities and Local Government (MHCLG), while also co-ordinating cross-government work on regional growth and place. This means we are responsible for over £10 billion of public spending each year and work on an exciting range of government priorities including regional growth strategy (one of the Chancellor's three 'big bets' in her recent Mais lecture), housing supply, planning and homelessness reduction. About the Job In the LGR role, you will be: Leading HMT's engagement with Mayoral Strategic Authorities (MSAs): You will work closely with MHCLG to build and deliver HMT's engagement strategy with mayors and their officers, including advising on senior and ministerial engagement around fiscal events and for set piece moments throughout the year via working groups with MSAs. Ensuring local government is set up to deliver growth: Working collaboratively with teams across the Treasury, central government and local government, you will guide central government's approach to supporting Mayoral Strategic Authorities and other local partners to deliver growth. This will include using your relationships with local stakeholders to understand their needs and working across departmental boundaries to ensure central government's offer addresses these. One example of this is ongoing work with the Northern Growth Strategy team as they design and deliver strategic the Northern Growth Strategy. In the HPC role you will be: Leading on several key policy areas' interaction with the regional growth strategy (e.g. culture, energy, skills), liaising with the spending teams and representatives from the relevant department, and working with these partners to develop a package of announcements that supports the regional growth strategy and northern growth corridor. Developing a cross-government workstream to deliver better regional spend data. The postholder will assess departmental capability and work with partners in MHCLG to invigorate efforts across departments to deliver better regional tracking of spend, both day-to-day and at spending reviews. For a full list of key accountabilities please view the advert via Civil Service Jobs. About You You will be able to develop strategy across a range of policy fields, considering the interaction between multiple levels of government. Communicate effectively with senior leaders and break down complicated information. Build good relationships with colleagues from many different teams, departments and external stakeholders - and use these connections to drive goals forward. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28%. Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .

An established provider of housing maintenance and repair services is seeking an experienced Scheduling Manager / Team Leader to oversee operational planning accross multiple contracts. In this role, you will be responsible for coordinating scheduling operations, managing customer interactions, and ensuring effective resolution of service-related concerns. You will lead a team responsible for workforce planning and customer communications, helping to deliver a high-quality experience for residents and clients. Responsibilities Manage the day-to-day scheduling and customer service operations. Lead and support a team of up to 10 schedulers. Ensure repairs and maintenance appointments are planned efficiently for field-based operatives. Monitor service performance and implement improvements where required. Handle escalated customer issues and oversee complaint resolution processes. Promote excellent customer service standards across the team. Work closely with colleagues and stakeholders across multiple locations to ensure smooth service delivery. Requirements Proven background within housing repairs and maintenance services. Experience overseeing workforce scheduling or resource planning functions. Previous involvement in customer service management and complaint handling. Strong leadership and team development abilities. Confident user of planning, scheduling, and general IT systems. Excellent communication and relationship-building skills. Ability to motivate teams and drive operational performance. Package Negotiable salary of up to 42k Monday - Friday 8am - 5pm Office Based in East London 23 days annual leave plus bank holiday Pension, medical scheme options and life assurance Perkbox benefits worth up to 350 per year, including discounts, perks and wellbeing support 1 paid volunteer day Simply apply to be considered for the role.

Compliance & Quality Assurance Risk Analyst Recruiter: Adecco (on behalf of London Borough of Barking & Dagenham) Rate: Day rate - flexible Contract: Temporary Working Pattern: Full-time or Part-time options available About the Role Adecco are currently recruiting for a Compliance & Quality Assurance Risk Analyst on behalf of the London Borough of Barking & Dagenham . This is a key interim role focused on ensuring building safety, statutory compliance, and data assurance across the Council's housing stock, corporate buildings, and schools. You will play a vital role in turning complex data into clear insights , helping senior leaders understand risks, improve compliance, and meet regulatory requirements. Key Responsibilities Lead the collection, validation, and management of compliance and building safety data Analyse data to identify risks, trends, and performance gaps Develop risk models, dashboards, and assurance frameworks Produce high-quality reports for senior leadership and governance boards Support regulatory requirements including the Building Safety Regulator (BSR) and Regulator of Social Housing (RSH) Drive improvements in data quality, systems, and reporting standards Work collaboratively with housing, compliance, and asset management teams About You We are looking for someone with: Strong experience working with complex data in compliance, housing, or property environments Knowledge of building safety and statutory compliance areas (e.g. fire, gas, electrical, asbestos, water hygiene, M&E systems) Proven ability to analyse data and provide actionable insights Experience producing dashboards, KPIs, and governance reports Excellent communication skills, with the ability to translate technical data for non-technical stakeholders Understanding of regulatory frameworks such as BSR and RSH (desirable) Apply Now If you are a data-driven risk or compliance professional looking for your next interim opportunity, we'd love to hear from you. Apply today with your CV or contact Adecco for more information. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Title: Complaints Team Leader Pay: £30 per hour (Via Umbrella - All inclusive) Location: Birmingham (Central location - Plenty of transport options) Hours: Mon - Fri (9-5) Working Pattern: Fully onsite for the first 4-6 weeks, then hybridCCP are recruiting for an experienced Complaints Team Leader to join a leading Housing Association in Birmingham on an initial 3-month temporary contract , with strong potential for extension or a permanent position for high performers. Key Requirements: Proven experience leading a complaints team Essential experience managing Ombudsman complaints (preferably Housing Ombudsman) Strong performance management and coaching skills Ability to quickly build relationships and motivate a new team Experience improving service standards and driving team performance The Role: You'll lead a busy complaints function, ensuring Ombudsman and customer complaints are handled effectively, on time, and to a high standard. This is a hands-on leadership role where you'll coach your team, manage performance, and drive continuous improvement. What's on Offer: £30 per hour Immediate start Hybrid after initial settling in period (4-6 weeks) Initial 3-month contract Potential for extension or a permanent role Opportunity to join a respected Housing Association and make a real impact This role is being managed by Dan Bryant at CCP. If you believe you have the relevant experience and would like to be considered, please apply online today. We aim to respond to all applications within 72 hours.

Carrington West are assisting a London based local authority client in the search for a Developer Contributions Team Leader and/or Principal (S106) on a 6 month contract. We are looking for an experienced Team Leader and/or Principal who has experience in the collection and enforcing of planning obligation matters whereby you will proactively scrutinise developer's submissions and maximise the collection of S106 monies and ensure that governance and internal controls are exemplar. Team Leader Responsibilities: 1. Establish and maintain performance targets for a team 2. Line management including performance development and any action 3. Develop and deliver service improvements related to planning obligations 4. Ability to manage and support the team with advice on complex planning obligations matters - you must support their development 5. Ability to support the team with negotiation with developers to regularise breaches or under performance on planning obligations 6. Experience of enhancing the use of Exacom 7. Collaboration with Finance colleagues to maintain robust internal controls 8. Good stakeholder relations 9. A knowledge of infrastructure planning in a busy urban context Principal Responsibilities: 1. Understanding and ability to deal with viability related matters 2. Experience of re-negotiating deeds of planning obligation - particularly in relation to amendments to the delivery of affordable housing 3. Managing relationships with a range of stakeholders to assess non-financial planning obligations matters 4. Working with service areas and infrastructure providers to facilitate the expenditure of funds 5. Interpret complex deeds and submissions 6. Enhance the use of Exacom 7. Report writing with clear recommendations made on your professional judgment 8. Deputise for senior managers It would be beneficial for the post holder to have a Degree or postgraduate diploma in town and country planning or relevant subject such as geography, environmental science, sustainability or geology; and have an in depth knowledge of the UK planning system. The council are looking for candidates who will be able to hit the ground running, who have experience of leading a team of professional officers/staff dealing with town planning and/or S106 and/or CIL and/or infrastructure planning matters. Carrington West Pay Rate - £45-55per/hour Job Ref - 67263 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.

Yolk Recruitment are delighted to be partnering with a well-established and ambitious housing organisation in South Wales to recruit an experienced Executive Assistant to support their Chief Executive and Board leadership team. This is a fantastic opportunity to join an organisation undergoing significant transformation and growth, where you'll play a central role in supporting senior leadership, governance activities and strategic priorities. The Opportunity As Executive Assistant to the Chief Executive, you'll be the operational backbone of the executive office, ensuring the smooth running of day-to-day activities while providing high-level support across a range of strategic and confidential matters. Working closely with the Chief Executive, Chair and Board members, you'll manage complex diaries, coordinate key meetings and governance activities, draft and edit executive-level correspondence, and act as a trusted point of contact for both internal and external stakeholders. This is far more than a traditional administrative role. We're looking for someone who can anticipate needs, manage competing priorities, build strong relationships and confidently operate within a fast-paced, governance-led environment. Key Responsibilities Providing comprehensive Executive Assistant support to the Chief Executive Managing complex diaries, correspondence, travel and meeting arrangements Supporting Board, Chair and senior leadership activities Drafting and editing reports, briefings and executive correspondence Tracking actions, deadlines and organisational commitments Coordinating governance and regulatory reporting activities Building strong relationships with external stakeholders and sector partners Acting as a trusted point of contact for the executive office Handling highly confidential and sensitive information with discretion About You Significant experience supporting senior executives at Board level Experience working within a regulated, governance-led environment Strong stakeholder management skills and the ability to build credibility quickly Exceptional organisational and prioritisation skills Experience managing confidential and sensitive matters Excellent written communication skills, including drafting and editing documents The confidence to challenge constructively and maintain professional relationships Strong Microsoft 365 and digital systems skills Experience within housing, public sector, healthcare, education or another regulated environment would be highly advantageous. Benefits Hybrid working arrangement Choose from SHPS pension options, including a Defined Contribution scheme with a 6% employer contribution and matched additional contributions up to 10% 25 days annual leave plus bank holidays, rising to 30 days with increasing length of service. Buy and sell up to 1 week of annual leave. Enhanced family-friendly policies Health cash plan for you to claim back money towards optical, dental, health and other treatment, as well as access to private appointments for faster access to consultation and scans. Cycle to Work and salary sacrifice schemes Professional development opportunities Apply Now To apply, please submit your up-to-date CV demonstrating how you meet the criteria. For a confidential discussion and to access the full job description, please contact Hannah Welfoot at Yolk Recruitment.

Pathway Manager Apply today to step into a role where your leadership will drive real, measurable impact empowering teams, shaping inclusive services, and making a lasting difference in people s lives every day. Location: Lambeth Salary: £43,632 per annum Closing date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions. We re looking for a proactive, values-driven leader who thrives in complex environments. You ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service You will be adept in managing the service and its partnerships You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth s developing approach You will comply with quality inspection and assessment procedures You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored; You will ensure young people are a major part in shaping service delivery You will ensure effective delivery of approved life skills training and work closely with Participation and Volunteering leads. At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. You will undertake full line management of the Team Leader and ETE worker Any other duties commensurate with the role Health and Safety: To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents. To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings. To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room. To work for a proportion of the time as a lone worker and as part of the wider team. Undertake appropriate risk assessments for lone working. Administration: To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system. To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director. To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment. Any other administrative tasks that will ensure the smooth running of the service. Finance: With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment. Ensure that arrears management procedures are adhered to. To take responsibility for petty cash and record all transactions in line with policy. General: To contribute to a high quality and effective delivery of service. To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary. To participate in regular supervision and IDP and help in identifying your own job-related development and training needs. To contribute to and be supportive of young people s involvement in our services and in all levels of decision making throughout the organization. To ensure that all policies and procedures are adhered to. To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. Any other duties commensurate with the role. What we are looking for from you When completing your application form please address all the points set out below. A commitment to the ethos and values of the charity including the organisation s policies and procedures Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs. Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training. Experience of leading a team, establishing processes and relationships. Negotiating skills Coordinating and organising skills Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks. Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally. A clear understanding and ability to implement risk management, information sharing and data security arrangements. Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect. Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports. Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week The ability to provide cover Monday to Friday with occasional management support at weekends. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Location : Hybrid, Bradford (occasional office presence) Salary : £58,530 per annum Hours : 35 hours per week, Monday Friday, 8am 6pm Contract : Fixed Term Contract, 12 months With over 21,000 homes across the country, our client supports thousands of customers and their families. They're proud to build positive, long-lasting relationships that go beyond housing creating vibrant communities where people of all backgrounds can thrive. As their Strategy and Policy Lead, you'll have a unique opportunity to shape the future of the organisation. Working closely with the Director of Strategy, Governance and Assurance, you'll be at the heart of developing and delivering strategic plans, coordinating impactful ESG initiatives, and championing continuous improvement. This is a role where your ideas, insight, and leadership will directly influence how they grow and evolve. What You'll Be Doing Lead the development and review of forward-thinking, evidence-based policies aligned with legal and regulatory requirements Partner with senior leaders to ensure policies are understood, embedded, and making a tangible difference Bring data and insight to the forefront, ensuring decision-making is informed, robust, and future-focused Drive consistency, clarity, and excellence in how policies are applied across the organisation Lead and develop a small team, providing clear direction, coaching, and support to deliver high-quality outcomes Lead horizon scanning and in-depth research to anticipate legislative and regulatory changes, keeping strategies relevant and ready for the future About You Proven experience developing and implementing strategy and policy, with the ability to turn ideas into practical outcomes A strong understanding of ESG principles and their application in an organisational context Knowledge of housing legislation and sector best practice, with the ability to apply this meaningfully Well-developed project management skills, with a track record of delivering priorities effectively Excellent stakeholder engagement and influencing skills, including the confidence to advise senior leaders Strong critical thinking and analytical ability, using data and insight to drive informed decision-making Experience producing clear, impactful reports and briefings for senior leadership teams The successful candidate will be required to undergo DBS and social media checks as part of pre-employment screening. Salary The spot salary is £58,530 per annum for applicants who fully meet the requirements. If you're still developing some skills or experience, you can start at 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Interviews Stage 1 A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you your experience, goals, and what you bring. Planned date: 16th July. Stage 2 A presentation and behavioural and scenario-based interview at their Bradford office. You'll complete a Congruity Questionnaire in advance. Planned date: 21st July. A Place to Build a Future 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and exclusive discounts through their benefits platform Defined Contribution and Defined Benefit pension schemes plus life assurance at three times your salary Enhanced parental leave and flexible working options Career development through internal leadership and management programmes, apprenticeships, and more We're Committed to Inclusion They believe diversity makes them stronger. Their process is designed to be accessible and inclusive if you need any reasonable adjustments at any stage, just let them know. Candidates must have current eligibility to live and work in the UK. Our client does not currently hold a sponsorship licence. Recruitment Agencies: Our client works exclusively with PSL partners and does not accept unsolicited CVs or speculative approaches for this role. REF-

Support Worker - Kittens Lane Salary: £12.83 per hour (FTE £25,342.44 per annum) Hours: Various Hours Available Shift Pattern: 7am-14:30pm, 14:30pm-22:00pm & Alternative Weekends Ref: KL031 Are you driven by the desire to help others thrive? We're looking for a dedicated Support Worker to join our Learning Disability service, Kittens Lane, working alongside individuals to promote independence, confidence, and personal development. From everyday routines to community activities, you'll support people to achieve what matters to them. If respect, inclusion, and person centered practice guide your work, we'd love to meet you. About Kittens Lane Kittens Lane is in the charming market town of Loddon on the banks of the River Chet, offering a great mix of local shops, cafés and everyday amenities. The service is located just off High Bungay Road and George Lane and just a few minutes' drive away from the A146. Located just a short two minute walk from the Kittens Lane bus stop, served by routes 86 and X22. As public transport does not always align with shift patterns, we recommend that applicants have a driving licence to ensure consistent travel to the service. What you'll be doing: Work as part of a caring team to help tenants maintain independence in their daily lives. Support tenants to express their preferences and make decisions that matter to them. Deliver person centered support, including personal care, medication help, domestic tasks, and tenancy-related guidance. Record all support provided clearly and accurately in line with CQC and Orwell expectations. Provide encouragement, compassion, and thoughtful support to help tenants take appropriate risks and achieve positive outcomes. Foster strong, respectful relationships with tenants, colleagues, family members, and professionals. More benefits of joining : As well as joining Orwell for our strong values and commitment to person centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role: 22 days annual leave (pro rata) plus bank holidays (Please note that bank holiday work will be required as part of this role) Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification Care Certificate is desirable QCF Level 2 in Health and Social care, or equivalent, is desirable A full driving licence is desirable. but not essential Due to the location of the service, having a driving licence can be helpful, but it isn't essential, we welcome applicants who use public transport or other travel options. Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.

We are seeking a Discharge Support Worker to join our Mental Health Floating Support team, within wards in Greater Manchester. There are multiple sites available (with some local community outreach) in North and South Manchester. This role provides a highly-responsive hospital in-reach service to deliver housing-related support for people with mental health needs, and additional issues, which create barriers for discharge (e.g. homelessness, history of offences, financial issues). We are looking for someone to work a maximum of 32.5 hours. Our person-centred approach aims to encourage our service users in their aspirations, while supporting them to have the best quality of life. You will support individuals to work towards achieving outcomes across key areas, including independent living and social skills, community links and social inclusion, and pathways to meaningful employment. The role includes the following responsibilities: Carrying out person-centred assessments to identify housing support needs Ensuring clear targets for outputs, timescales and quality Providing direct support and practical assistance in accessing housing and support options Provide support to maximise financial wellness Create links with housing and support providers to create sustainable pathways Ensure smooth transitions out of hospital Due to the nature of this role, experience in supporting individuals with mental health needs is an essential requirement. Vacancy Reference Number: 91495 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Are you a naturally curious data professional or housing specialist who loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands-on property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your screen matches the reality on the ground. What you'll be doing: Audit service charge schedules, spot discrepancies, and separate genuine errors from necessary adjustments. Travel to properties nationally to physically verify assets, ensure fair cost recovery, and review service delivery. Work closely with Asset and Housing teams to future-proof apportionment models and align data with lease agreements. Directly protect tenants and leaseholders by ensuring every single charge is transparent, fair, and legally compliant. What you need: An inquisitive "detective" mindset. You don't need to be a qualified accountant, but you must be highly analytical, comfortable with complexity. A background in service charge administration, property services, data analysis, or housing operations. Intermediate to advanced Excel skills and the ability to confidently navigate finance or housing management software. The ability to read and interpret complex residential leasehold and tenancy agreements to verify accuracy. Comfortable collaborating with internal leadership, regional asset teams, and external contractors. A full UK driving license and a willingness to undertake regular national travel for site visits. Why you'll love this job: Competitive Salary: circa £34k Work-Life Balance: 35-hour work week with hybrid working 50/50 between the Peterborough office and home. Perks: 28 days holiday, plus bank holidays, and your birthday off, plus the option to buy/sell more. Health & Wellbeing: comprehensive health cash plan, and excellent gym/retail discounts. Future-Proofing: Exceptional internal training, access to a Leadership Academy, and strong long-term career progression. Security: Top-tier pension schemes (including defined benefit options) and peace of mind life assurance. If you are thorough, love problem-solving, and are ready for a role with real movement and variety, apply today!