We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Basildon. This role is working full time 40 hours per week and you must have the flexibility to work our full opening hours. We are particularly excited to receive applications from anyone with a Gambling, Leisure or Hospitality Management background. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of leading, and coaching a team to deliver exceptional customer service Applicants must be 18+
Jun 17, 2026
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Basildon. This role is working full time 40 hours per week and you must have the flexibility to work our full opening hours. We are particularly excited to receive applications from anyone with a Gambling, Leisure or Hospitality Management background. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of leading, and coaching a team to deliver exceptional customer service Applicants must be 18+
Internal Communications Manager Location: Hybrid Salary: Up to £52,500 depending on experience with discrentionary annual company bonus (based on compay performance) We re looking for a creative Internal Communications Manager to help shape how we connect with our colleagues across the business. Sitting within our small but mighty HR team, you ll take the lead in bringing our strategy, vision and culture to life through compelling storytelling and impactful communication. This is your chance to influence how over a thousand colleagues experience Buzz Bingo making sure every message is clear, meaningful, and engaging. What You ll Be Doing Designing and delivering an internal communications strategy that inspires, connects and engages our teams Creating standout content across emails, newsletters, intranet and social platforms Partnering with Marketing to ensure consistent messaging internally and externally Leading communications during change initiatives and crisis situations Supporting leaders to communicate with clarity, confidence and impact Managing and evolving our internal communications platform Analysing engagement metrics to continuously improve effectiveness Planning and delivering events and engagement initiatives Collaborating across departments to keep everyone aligned and informed What We Offer App fast remote GP access plus physical & mental wellbeing support for you and your family Thrive App NHS?approved mental wellbeing support Buzz Brights Apprenticeships Buzz Brilliance Awards our employee recognition scheme Buzz Learning Platform access hundreds of online courses Access to trained Mental Health Advocates Discretionary annual bonus of up to 20% depending on company performance 5 weeks annual leave + public holidays (pro rata) Buy extra holiday via salary sacrifice (if eligible) 50% staff discount on bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme You ll bring: Proven experience in internal communications within a large organisation Strong digital communications and channel management experience Exceptional writing and storytelling skills Experience supporting change communications Event and engagement delivery experience Confidence working cross-functionally and building strong relationships Strategic thinking with a hands-on delivery mindset Experience in CSR/ESG communications (a bonus) Background in leisure, retail, or hospitality (helpful, but not essential) Ready to bring our story to life? Apply now and help us create moments that matter for our people and our players.
Jun 17, 2026
Full time
Internal Communications Manager Location: Hybrid Salary: Up to £52,500 depending on experience with discrentionary annual company bonus (based on compay performance) We re looking for a creative Internal Communications Manager to help shape how we connect with our colleagues across the business. Sitting within our small but mighty HR team, you ll take the lead in bringing our strategy, vision and culture to life through compelling storytelling and impactful communication. This is your chance to influence how over a thousand colleagues experience Buzz Bingo making sure every message is clear, meaningful, and engaging. What You ll Be Doing Designing and delivering an internal communications strategy that inspires, connects and engages our teams Creating standout content across emails, newsletters, intranet and social platforms Partnering with Marketing to ensure consistent messaging internally and externally Leading communications during change initiatives and crisis situations Supporting leaders to communicate with clarity, confidence and impact Managing and evolving our internal communications platform Analysing engagement metrics to continuously improve effectiveness Planning and delivering events and engagement initiatives Collaborating across departments to keep everyone aligned and informed What We Offer App fast remote GP access plus physical & mental wellbeing support for you and your family Thrive App NHS?approved mental wellbeing support Buzz Brights Apprenticeships Buzz Brilliance Awards our employee recognition scheme Buzz Learning Platform access hundreds of online courses Access to trained Mental Health Advocates Discretionary annual bonus of up to 20% depending on company performance 5 weeks annual leave + public holidays (pro rata) Buy extra holiday via salary sacrifice (if eligible) 50% staff discount on bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme You ll bring: Proven experience in internal communications within a large organisation Strong digital communications and channel management experience Exceptional writing and storytelling skills Experience supporting change communications Event and engagement delivery experience Confidence working cross-functionally and building strong relationships Strategic thinking with a hands-on delivery mindset Experience in CSR/ESG communications (a bonus) Background in leisure, retail, or hospitality (helpful, but not essential) Ready to bring our story to life? Apply now and help us create moments that matter for our people and our players.
Centre Operations Manager Animal Welfare We are seeking an experienced operational leader to oversee a busy animal welfare centre, leading teams, volunteers and day to day operations while helping improve outcomes for animals in care. Position: Centre Operations Manager Location: Bedfordshire, near Milton Keynes Salary: £34,944 to £39,944 per annum depending on experience Hours: 40 hours per week, including alternate weekends Contract: Permanent Closing Date: 17th June 2026 - Please note we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged. Benefits include: 33 days annual leave including bank holidays, contributory pension scheme, life assurance, employee assistance programme and wellbeing support. About the Role This is a rare opportunity to lead the operational delivery of a well-established animal welfare and rehoming centre. The role combines operational management, people leadership and community engagement, ensuring the smooth running of the site while maintaining the highest standards of animal care and customer service. You will lead a team of employees and volunteers, oversee the welfare and rehoming journey of animals in care, manage site operations and help drive local fundraising and community awareness activities. Key responsibilities include: Leading and developing a large team of staff and volunteers Overseeing the intake, assessment and rehoming of animals Ensuring excellent standards of animal welfare at all times Managing operational performance across the site Supporting recruitment, training and staff development Managing health and safety compliance across the centre Overseeing site maintenance, equipment and external contractors Managing budgets and supporting income generation activities Building positive relationships with supporters, stakeholders and the local community Working collaboratively with internal teams and veterinary partners About You We are looking for a confident and compassionate manager with strong operational leadership experience and a genuine passion for team development and animal welfare. You will bring: Experience managing and developing large teams Strong coaching and people management skills Excellent communication and interpersonal skills Good organisational and time management abilities Experience managing budgets and operational processes Confidence using IT systems including Microsoft Office An understanding of health and safety responsibilities within a workplace environment The ability to manage multiple priorities in a fast paced setting A full UK driving licence Experience within animal welfare, rescue, veterinary, charity or customer focused operational environments would be highly beneficial. About the Organisation This organisation is dedicated to improving the lives of vulnerable animals through rescue, rehabilitation and rehoming services. With multiple centres across the UK, they are committed to providing high standards of care while helping pets find safe and loving new homes. You will be joining a passionate and supportive team committed to making a meaningful difference every day. Other roles you may have experience of could include: Operations Manager, Charity Operations Manager, Site Manager, General Manager, Animal Welfare Manager, Visitor Operations Manager, Veterinary Practice Manager, Regional Operations Manager or Service Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 17, 2026
Full time
Centre Operations Manager Animal Welfare We are seeking an experienced operational leader to oversee a busy animal welfare centre, leading teams, volunteers and day to day operations while helping improve outcomes for animals in care. Position: Centre Operations Manager Location: Bedfordshire, near Milton Keynes Salary: £34,944 to £39,944 per annum depending on experience Hours: 40 hours per week, including alternate weekends Contract: Permanent Closing Date: 17th June 2026 - Please note we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged. Benefits include: 33 days annual leave including bank holidays, contributory pension scheme, life assurance, employee assistance programme and wellbeing support. About the Role This is a rare opportunity to lead the operational delivery of a well-established animal welfare and rehoming centre. The role combines operational management, people leadership and community engagement, ensuring the smooth running of the site while maintaining the highest standards of animal care and customer service. You will lead a team of employees and volunteers, oversee the welfare and rehoming journey of animals in care, manage site operations and help drive local fundraising and community awareness activities. Key responsibilities include: Leading and developing a large team of staff and volunteers Overseeing the intake, assessment and rehoming of animals Ensuring excellent standards of animal welfare at all times Managing operational performance across the site Supporting recruitment, training and staff development Managing health and safety compliance across the centre Overseeing site maintenance, equipment and external contractors Managing budgets and supporting income generation activities Building positive relationships with supporters, stakeholders and the local community Working collaboratively with internal teams and veterinary partners About You We are looking for a confident and compassionate manager with strong operational leadership experience and a genuine passion for team development and animal welfare. You will bring: Experience managing and developing large teams Strong coaching and people management skills Excellent communication and interpersonal skills Good organisational and time management abilities Experience managing budgets and operational processes Confidence using IT systems including Microsoft Office An understanding of health and safety responsibilities within a workplace environment The ability to manage multiple priorities in a fast paced setting A full UK driving licence Experience within animal welfare, rescue, veterinary, charity or customer focused operational environments would be highly beneficial. About the Organisation This organisation is dedicated to improving the lives of vulnerable animals through rescue, rehabilitation and rehoming services. With multiple centres across the UK, they are committed to providing high standards of care while helping pets find safe and loving new homes. You will be joining a passionate and supportive team committed to making a meaningful difference every day. Other roles you may have experience of could include: Operations Manager, Charity Operations Manager, Site Manager, General Manager, Animal Welfare Manager, Visitor Operations Manager, Veterinary Practice Manager, Regional Operations Manager or Service Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Business Development Manager London & Surrounding Areas Up to £65,000 Bonus Hybrid Working We're partnering with a multi-award-winning, nationwide provider of mechanical and electrical building services maintenance to find a driven and ambitious Business Development Manager. With over 34 years of experience across the corporate, healthcare, education, retail, transport, and manufacturing sectors, this business has built a strong reputation for delivering compliant, safe, and efficient FM solutions - and they're now looking for the right Business Development Manager to help them grow it further. The Role As Business Development Manager, you'll be the driving force behind identifying and converting new business opportunities across the M&E maintenance sector. This isn't a role for someone who wants to manage existing accounts from behind a desk - this is about getting out there, starting new conversations, and building relationships that turn into long-term partnerships. You'll sit within a wider Sales and Commercial team that includes a tender writing and pricing function, so you'll have internal support behind you. Whether you're mapping out strategic opportunities across key UK geographies or walking the floor at an industry event, you'll be given the tools, the autonomy, and the backing to perform. Key Responsibilities Identify and pursue new business opportunities across the M&E and FM maintenance sectors Develop and execute strategic business development plans aligned to company growth targets Build and nurture relationships with new and prospective clients, offering tailored solutions to their needs Conduct market research to stay ahead of trends, competitors, and emerging opportunities Prepare and deliver compelling proposals and client presentations Collaborate with the wider Sales and Commercial team to map out strategic opportunities across key UK geographies Represent the business at industry events, trade shows, and networking functions Track and report on sales activity and pipeline performance Feed market intelligence back to the wider business to shape service and strategy What We're Looking For The client is open on sector background - if you've come from construction, commercial property, or even a completely different industry, that's fine. What matters is that you're a natural relationship builder with a genuine drive to win new business. The current high-performing BDM came from a medical background, so there's no box to tick here. The ideal Business Development Manager will be: Proven in a business development or sales role with a track record of winning new clients Energetic, proactive, and genuinely excited about getting in front of new people A strong communicator with confident negotiation and presentation skills Comfortable working independently and managing your own diary Proficient in CRM systems and Microsoft Office Results-focused with a real hunger to hit and exceed targets Experience in M&E or FM is advantageous but not essential - a willingness to learn the market is all they ask. What's on Offer Salary up to £65,000 depending on experience Performance-based bonus scheme Company car allowance Hybrid working 1 2 days in the office, the rest client-facing or remote 25 days annual leave plus 360 Wellbeing benefits Genuine career progression within a growing Sales and Commercial team Collaborative, ambitious team culture no dinosaurs, no going through the motions
Jun 17, 2026
Full time
Business Development Manager London & Surrounding Areas Up to £65,000 Bonus Hybrid Working We're partnering with a multi-award-winning, nationwide provider of mechanical and electrical building services maintenance to find a driven and ambitious Business Development Manager. With over 34 years of experience across the corporate, healthcare, education, retail, transport, and manufacturing sectors, this business has built a strong reputation for delivering compliant, safe, and efficient FM solutions - and they're now looking for the right Business Development Manager to help them grow it further. The Role As Business Development Manager, you'll be the driving force behind identifying and converting new business opportunities across the M&E maintenance sector. This isn't a role for someone who wants to manage existing accounts from behind a desk - this is about getting out there, starting new conversations, and building relationships that turn into long-term partnerships. You'll sit within a wider Sales and Commercial team that includes a tender writing and pricing function, so you'll have internal support behind you. Whether you're mapping out strategic opportunities across key UK geographies or walking the floor at an industry event, you'll be given the tools, the autonomy, and the backing to perform. Key Responsibilities Identify and pursue new business opportunities across the M&E and FM maintenance sectors Develop and execute strategic business development plans aligned to company growth targets Build and nurture relationships with new and prospective clients, offering tailored solutions to their needs Conduct market research to stay ahead of trends, competitors, and emerging opportunities Prepare and deliver compelling proposals and client presentations Collaborate with the wider Sales and Commercial team to map out strategic opportunities across key UK geographies Represent the business at industry events, trade shows, and networking functions Track and report on sales activity and pipeline performance Feed market intelligence back to the wider business to shape service and strategy What We're Looking For The client is open on sector background - if you've come from construction, commercial property, or even a completely different industry, that's fine. What matters is that you're a natural relationship builder with a genuine drive to win new business. The current high-performing BDM came from a medical background, so there's no box to tick here. The ideal Business Development Manager will be: Proven in a business development or sales role with a track record of winning new clients Energetic, proactive, and genuinely excited about getting in front of new people A strong communicator with confident negotiation and presentation skills Comfortable working independently and managing your own diary Proficient in CRM systems and Microsoft Office Results-focused with a real hunger to hit and exceed targets Experience in M&E or FM is advantageous but not essential - a willingness to learn the market is all they ask. What's on Offer Salary up to £65,000 depending on experience Performance-based bonus scheme Company car allowance Hybrid working 1 2 days in the office, the rest client-facing or remote 25 days annual leave plus 360 Wellbeing benefits Genuine career progression within a growing Sales and Commercial team Collaborative, ambitious team culture no dinosaurs, no going through the motions
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Forestside Shopping Centre store in Belfast! Position : Assistant Store Manager - Full Time Location: Forestside, Belfast Hours per Week: 37.5 Salary: £28,000 What we offer to our Assistant Store Managers: A 50% staff discount to use on all of your favourite Molton Brown products 25 days holiday + Bank Holidays A day off for your birthday! A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Private Medical / Healthcare Plan Wellbeing Support Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships) The Assistant Store Manager role: An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI's and business profit through inspirational motivation Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Assistant Store Manager Candidate: Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An excellent communicator An engaging and successful leader Proven commercial acumen Customer Centric approach Flexibility in working arrangements to suit business requirements including some travel to other stores Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
Jun 17, 2026
Full time
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Forestside Shopping Centre store in Belfast! Position : Assistant Store Manager - Full Time Location: Forestside, Belfast Hours per Week: 37.5 Salary: £28,000 What we offer to our Assistant Store Managers: A 50% staff discount to use on all of your favourite Molton Brown products 25 days holiday + Bank Holidays A day off for your birthday! A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Private Medical / Healthcare Plan Wellbeing Support Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships) The Assistant Store Manager role: An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI's and business profit through inspirational motivation Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Assistant Store Manager Candidate: Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An excellent communicator An engaging and successful leader Proven commercial acumen Customer Centric approach Flexibility in working arrangements to suit business requirements including some travel to other stores Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 47k We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Experience Manager to join their growing team based in Hemel Hempstead. This is an excellent opportunity for an experienced customer experience professional to play a key role within a fast-paced repairs, maintenance, and retrofit environment. The successful candidate will be responsible for driving customer satisfaction, service improvement, and resident engagement across responsive repairs, planned maintenance, and refurbishment programmes. As the Customer Experience Manager, you will lead the delivery of a high-quality customer journey for residents and clients, ensuring services are delivered in line with contractual obligations, customer expectations, and operational KPIs. You will act as a key escalation point for customer issues, oversee customer engagement initiatives, and use customer insight and data analysis to identify and implement service improvements. Key Responsibilities: Lead and develop teams to deliver outstanding customer and resident experiences across repairs and maintenance services Manage customer relationships, ensuring a consistently high level of service delivery and customer satisfaction Act as an escalation point for complex complaints and customer issues, ensuring effective and timely resolution Investigate complaints and service failures using root cause analysis to identify long-term improvement opportunities Analyse customer feedback, KPI data, and satisfaction trends to drive service enhancements and operational improvements Lead the development and continuous improvement of customer journey mapping and service design processes Identify, implement, and embed process improvements to improve efficiency, communication, and customer outcomes Support and deliver resident and community engagement initiatives, building positive relationships with customers and stakeholders Collaborate with operational managers and key stakeholders to improve customer processes and service delivery Produce regular performance and customer insight reports for senior management Promote a positive team culture through effective leadership, coaching, and development of team members Ensure health, safety, and wellbeing remain at the forefront of decision making and operational delivery Key Criteria: Previous experience managing customer experience, customer service, or resident engagement functions within Social Housing, Property Services, Repairs & Maintenance, or a regulated environment Experience in customer journey mapping, service improvement, and process implementation Proven experience investigating complaints and conducting root cause analysis to improve service delivery Strong understanding of customer satisfaction metrics, KPI reporting, and performance analysis Demonstrated leadership and people management experience Excellent communication, stakeholder management, and relationship-building skills Ability to manage multiple priorities within a fast-paced operational environment Customer-focused mindset with a passion for delivering service excellence and continuous improvement This is an excellent opportunity for somebody looking to further their career with a highly reputable and forward-thinking contractor delivering essential services within the Social Housing and Property Services sector. For more information, please apply online or call Meg on (phone number removed)!
Jun 17, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 47k We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Experience Manager to join their growing team based in Hemel Hempstead. This is an excellent opportunity for an experienced customer experience professional to play a key role within a fast-paced repairs, maintenance, and retrofit environment. The successful candidate will be responsible for driving customer satisfaction, service improvement, and resident engagement across responsive repairs, planned maintenance, and refurbishment programmes. As the Customer Experience Manager, you will lead the delivery of a high-quality customer journey for residents and clients, ensuring services are delivered in line with contractual obligations, customer expectations, and operational KPIs. You will act as a key escalation point for customer issues, oversee customer engagement initiatives, and use customer insight and data analysis to identify and implement service improvements. Key Responsibilities: Lead and develop teams to deliver outstanding customer and resident experiences across repairs and maintenance services Manage customer relationships, ensuring a consistently high level of service delivery and customer satisfaction Act as an escalation point for complex complaints and customer issues, ensuring effective and timely resolution Investigate complaints and service failures using root cause analysis to identify long-term improvement opportunities Analyse customer feedback, KPI data, and satisfaction trends to drive service enhancements and operational improvements Lead the development and continuous improvement of customer journey mapping and service design processes Identify, implement, and embed process improvements to improve efficiency, communication, and customer outcomes Support and deliver resident and community engagement initiatives, building positive relationships with customers and stakeholders Collaborate with operational managers and key stakeholders to improve customer processes and service delivery Produce regular performance and customer insight reports for senior management Promote a positive team culture through effective leadership, coaching, and development of team members Ensure health, safety, and wellbeing remain at the forefront of decision making and operational delivery Key Criteria: Previous experience managing customer experience, customer service, or resident engagement functions within Social Housing, Property Services, Repairs & Maintenance, or a regulated environment Experience in customer journey mapping, service improvement, and process implementation Proven experience investigating complaints and conducting root cause analysis to improve service delivery Strong understanding of customer satisfaction metrics, KPI reporting, and performance analysis Demonstrated leadership and people management experience Excellent communication, stakeholder management, and relationship-building skills Ability to manage multiple priorities within a fast-paced operational environment Customer-focused mindset with a passion for delivering service excellence and continuous improvement This is an excellent opportunity for somebody looking to further their career with a highly reputable and forward-thinking contractor delivering essential services within the Social Housing and Property Services sector. For more information, please apply online or call Meg on (phone number removed)!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs. Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jun 17, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs. Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Interim Corporate Tax Accountant Who we are At Grant Thornton we're building something bold. We're doing things differently -looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in Tax The Corporate tax team at Grant Thornton provides expert advice on a wide range of tax matters, supporting clients with compliance, risk management, and strategic planning. Their services include corporate tax compliance, transaction support, structuring, and advice on tax-efficient growth and international expansion. The team works closely with businesses of all sizes to help them navigate complex tax legislation and optimize their tax position, ensuring they remain compliant while maximizing value. If you're an experienced interim Corporate Tax Manager who's tired of choosing between freedom and meaningful work, there's another route. Within our Tax team, you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. As a Corporate Tax Manager, you will play a pivotal role in providing expert guidance and leadership in all aspects of corporate tax compliance and advisory services. You will work closely with a range of clients, across avariety of industries, providing comprehensive tax solutions and strategic insights. This is an exciting opportunity for a tax professional to make a significant impact and contribute to our clients' teams. You can engage with us through your own limited company or on inside IR35 terms - whichever way gives you the freedom you're looking for. Skills we are looking for: Able to demonstrate knowledge within corporate tax compliance and advisory Advising on a wide range of corporate tax matters, including tax planning, VAT, reorganisations, and M&A transactions Overseeing and reviewing tax computations, tax returns, and tax accounting for clients Identifying opportunities for tax efficiency and risk mitigation within client businesses Building and maintaining strong client relationships, acting as a trusted advisor on tax matters Keeping abreast of tax legislation changes and proactively communicating their impact to stakeholders Professional qualification (CTA, ACA, ACCA, or equivalent) required Strong technical knowledge of corporate tax legislation and regulations Proven experience in managing and developing client relationships Excellent communication and leadership skills, with the ability to mentor and develop junior team members Why Consultants choose the ATC Work that moves you forward: When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin: You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel: Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.
Jun 17, 2026
Full time
Interim Corporate Tax Accountant Who we are At Grant Thornton we're building something bold. We're doing things differently -looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in Tax The Corporate tax team at Grant Thornton provides expert advice on a wide range of tax matters, supporting clients with compliance, risk management, and strategic planning. Their services include corporate tax compliance, transaction support, structuring, and advice on tax-efficient growth and international expansion. The team works closely with businesses of all sizes to help them navigate complex tax legislation and optimize their tax position, ensuring they remain compliant while maximizing value. If you're an experienced interim Corporate Tax Manager who's tired of choosing between freedom and meaningful work, there's another route. Within our Tax team, you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. As a Corporate Tax Manager, you will play a pivotal role in providing expert guidance and leadership in all aspects of corporate tax compliance and advisory services. You will work closely with a range of clients, across avariety of industries, providing comprehensive tax solutions and strategic insights. This is an exciting opportunity for a tax professional to make a significant impact and contribute to our clients' teams. You can engage with us through your own limited company or on inside IR35 terms - whichever way gives you the freedom you're looking for. Skills we are looking for: Able to demonstrate knowledge within corporate tax compliance and advisory Advising on a wide range of corporate tax matters, including tax planning, VAT, reorganisations, and M&A transactions Overseeing and reviewing tax computations, tax returns, and tax accounting for clients Identifying opportunities for tax efficiency and risk mitigation within client businesses Building and maintaining strong client relationships, acting as a trusted advisor on tax matters Keeping abreast of tax legislation changes and proactively communicating their impact to stakeholders Professional qualification (CTA, ACA, ACCA, or equivalent) required Strong technical knowledge of corporate tax legislation and regulations Proven experience in managing and developing client relationships Excellent communication and leadership skills, with the ability to mentor and develop junior team members Why Consultants choose the ATC Work that moves you forward: When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin: You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel: Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.
Contact Centre Manager / CX Manager Salisbury £50,000 & Benefits The Role This is a fantastic opportunity to lead a contact centre operation of around 50 advisors , driving performance, shaping customer experience, and embedding a culture of continuous improvement. You'll lead a team of Team Leaders , alongside Quality and Project functions , ensuring consistent delivery of excellent service and operational performance. What You'll Be Doing Lead, coach, and develop Team Leaders and their teams Own and deliver key KPIs (SLAs, CSAT, quality, productivity) Drive a best-in-class customer experience across all touchpoints Lead continuous improvement initiatives to enhance efficiency and outcomes Oversee forecasting and workforce planning Build a strong coaching culture and develop future leaders Work cross-functionally to improve processes and customer outcomes What We're Looking For Proven contact centre leadership experience (40-100 FTE) Strong people leadership across multi-layered teams Track record of delivering and improving KPIs Experience in customer experience, coaching, continuous improvement, and operational performance Strong analytical and data-driven approach Experience in forecasting and resource planning Why Join Us? Competitive salary 23 days holiday + bank holidays Extra days off for your birthday and Christmas Volunteering days Company pension scheme Health cash plan & eye care vouchers Employee Assistance Programme (EAP) Colleague referral and business introduction bonuses Social events and team activities Access to staff discounts platform Professional development pathways and CPD support Wellbeing initiatives including mental health support Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. Apply Now If you're a passionate leader who thrives on improving performance, developing people, and delivering exceptional customer experiences, we'd love to hear from you.
Jun 17, 2026
Full time
Contact Centre Manager / CX Manager Salisbury £50,000 & Benefits The Role This is a fantastic opportunity to lead a contact centre operation of around 50 advisors , driving performance, shaping customer experience, and embedding a culture of continuous improvement. You'll lead a team of Team Leaders , alongside Quality and Project functions , ensuring consistent delivery of excellent service and operational performance. What You'll Be Doing Lead, coach, and develop Team Leaders and their teams Own and deliver key KPIs (SLAs, CSAT, quality, productivity) Drive a best-in-class customer experience across all touchpoints Lead continuous improvement initiatives to enhance efficiency and outcomes Oversee forecasting and workforce planning Build a strong coaching culture and develop future leaders Work cross-functionally to improve processes and customer outcomes What We're Looking For Proven contact centre leadership experience (40-100 FTE) Strong people leadership across multi-layered teams Track record of delivering and improving KPIs Experience in customer experience, coaching, continuous improvement, and operational performance Strong analytical and data-driven approach Experience in forecasting and resource planning Why Join Us? Competitive salary 23 days holiday + bank holidays Extra days off for your birthday and Christmas Volunteering days Company pension scheme Health cash plan & eye care vouchers Employee Assistance Programme (EAP) Colleague referral and business introduction bonuses Social events and team activities Access to staff discounts platform Professional development pathways and CPD support Wellbeing initiatives including mental health support Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. Apply Now If you're a passionate leader who thrives on improving performance, developing people, and delivering exceptional customer experiences, we'd love to hear from you.
Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Jun 17, 2026
Full time
Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Look Ahead Care Support and Housing
Islington, London
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £42,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. - Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. - Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. - Manage ticket and incident escalations, as appropriate. - Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: - Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system - Previous history of supporting business systems or their use - Self-starter with good initiative - Well organised and methodical - Good problem solving / analytical skills - Experienced in issue resolution - Excellent attention to detail - Success orientated and delivery focused - Excellent communication skills - The ability to work to tight deadlines - The ability to work through conflicting priorities - The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Jun 17, 2026
Full time
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £42,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. - Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. - Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. - Manage ticket and incident escalations, as appropriate. - Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: - Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system - Previous history of supporting business systems or their use - Self-starter with good initiative - Well organised and methodical - Good problem solving / analytical skills - Experienced in issue resolution - Excellent attention to detail - Success orientated and delivery focused - Excellent communication skills - The ability to work to tight deadlines - The ability to work through conflicting priorities - The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex needs Service in Croydon . Sounds great, what will I be doing? Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will have experience working with people with mental health and/or dual diagnosis needs, gained through paid or voluntary roles. You will be able to learn quickly, gather and assess information, and make sound decisions while accurately recording and sharing information in line with confidentiality requirements. You will be confident supporting individuals who may display challenging behaviour, using a calm, non-judgemental and solution-focused approach to de-escalate difficult situations and work collaboratively towards positive outcomes. The role requires resilience and optimism, with a strong belief in people's capacity for change, and the ability to work effectively in a fast-paced and sometimes pressured environment. A sound understanding of safeguarding is essential, along with the ability to respond appropriately to concerns. You must also be flexible and willing to work unsociable hours, including early and late shifts and occasional weekends as part of a team rota. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jun 17, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex needs Service in Croydon . Sounds great, what will I be doing? Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will have experience working with people with mental health and/or dual diagnosis needs, gained through paid or voluntary roles. You will be able to learn quickly, gather and assess information, and make sound decisions while accurately recording and sharing information in line with confidentiality requirements. You will be confident supporting individuals who may display challenging behaviour, using a calm, non-judgemental and solution-focused approach to de-escalate difficult situations and work collaboratively towards positive outcomes. The role requires resilience and optimism, with a strong belief in people's capacity for change, and the ability to work effectively in a fast-paced and sometimes pressured environment. A sound understanding of safeguarding is essential, along with the ability to respond appropriately to concerns. You must also be flexible and willing to work unsociable hours, including early and late shifts and occasional weekends as part of a team rota. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 17, 2026
Full time
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Nottingham Women's Centre
Nottingham, Nottinghamshire
Are you an experienced fundraiser and communicator ready to make a meaningful impact? Nottingham Women s Centre is seeking a talented Fundraising and Communications Manager to play a key role in our next phase of growth and development. At Nottingham Women s Centre, we are a vibrant, feminist organisation dedicated to supporting women to overcome barriers, amplify their voices and build better futures . Through a wide range of services including counselling, advice, courses, wellbeing activities and campaigning we create opportunities for women to thrive. The Fundraising and Communications Manager will lead the delivery of our fundraising and communications strategy, helping to increase income, engagement and visibility . You ll build and manage a small team, oversee integrated campaigns, and drive forward diverse income streams, including trusts and grants, digital fundraising, major gifts, community and corporate partnerships and events. You ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners and stakeholders. We re looking for someone with a strong track record of delivering successful fundraising activity, excellent communication and copywriting skills, and experience of managing people and projects. You ll be confident using insight and data to guide decision-making and maximise impact. A commitment to feminist values and equality is essential. In return, you ll join a supportive, values-led organisation where your ideas and contributions are genuinely valued. We offer flexible and hybrid working, generous annual leave, a strong focus on wellbeing, and opportunities to engage in wider organisational and community work. This is an exciting opportunity to shape the future of a growing organisation and contribute to life-changing work for women across Nottingham. Please review the full Fundraising and Communications Manager job description below for further details.
Jun 17, 2026
Full time
Are you an experienced fundraiser and communicator ready to make a meaningful impact? Nottingham Women s Centre is seeking a talented Fundraising and Communications Manager to play a key role in our next phase of growth and development. At Nottingham Women s Centre, we are a vibrant, feminist organisation dedicated to supporting women to overcome barriers, amplify their voices and build better futures . Through a wide range of services including counselling, advice, courses, wellbeing activities and campaigning we create opportunities for women to thrive. The Fundraising and Communications Manager will lead the delivery of our fundraising and communications strategy, helping to increase income, engagement and visibility . You ll build and manage a small team, oversee integrated campaigns, and drive forward diverse income streams, including trusts and grants, digital fundraising, major gifts, community and corporate partnerships and events. You ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners and stakeholders. We re looking for someone with a strong track record of delivering successful fundraising activity, excellent communication and copywriting skills, and experience of managing people and projects. You ll be confident using insight and data to guide decision-making and maximise impact. A commitment to feminist values and equality is essential. In return, you ll join a supportive, values-led organisation where your ideas and contributions are genuinely valued. We offer flexible and hybrid working, generous annual leave, a strong focus on wellbeing, and opportunities to engage in wider organisational and community work. This is an exciting opportunity to shape the future of a growing organisation and contribute to life-changing work for women across Nottingham. Please review the full Fundraising and Communications Manager job description below for further details.
The Hospice of St Francis
Berkhamsted, Hertfordshire
Main Duties & Responsibilities Volunteer Recruitment & Onboarding Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles. Deliver a high-quality, seamless onboarding experience for volunteer applicants. Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement. Maintain effective recruitment pipelines to meet service needs. Support with recruitment campaigns for high priority volunteering roles. Compliance & Governance Oversee volunteer compliance, ensuring volunteers, where required: Have satisfactory references Are DBS-checked Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments Maintain accurate compliance records within CRM systems. Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team. Ensure adherence to Hospice policies, legal requirements and best practice Volunteer Operations & Service Delivery Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams. Work with education team to co-facilitate Hospice Connections training sessions where required. Build strong cross-departmental relationships to align volunteering with organisational priorities. Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes. Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes. Arrange regular meetings with Hospice volunteer managers to: Review volunteer pipelines and activity Analyse data and service needs Identify opportunities for collaboration and service improvement Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation. Manage and organise tasks for admin volunteers within the Voluntary Services team. Volunteer Engagement & Experience Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety. Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience. Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates. Foster a positive, inclusive and motivating environment for volunteers. Data, Systems & Continuous Improvement Maintain high standards of data accuracy across volunteer systems and records. Use data insights to inform planning and improve service delivery. Identify and suggest improvements to volunteer processes, including onboarding and rota systems. General Responsibilities Represent the Hospice and uphold its values and reputation at all times. Support organisational income generation activities where appropriate. Identify and engage in continuous professional development opportunities, sharing learning with colleagues. Contribute to ongoing service improvement across volunteering and wider Hospice operations. Qualifications, Skills, Experience, Knowledge & Approach Essential Demonstrable experience in volunteer coordination or management Experience overseeing compliance processes (e.g. DBS, safeguarding, governance) Experience managing rotas, logistics or service delivery functions Demonstrated experience coordinating volunteer recruitment and onboarding processes A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance. Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management Strong analytical, planning, and organisational skills Excellent verbal and written communication, diplomacy, and problem-solving ability Ability to manage competing priorities and work independently in a fast-paced environment Proven stakeholder management and relationship-building skills Proven ability to meet recruitment targets across multiple service areas Desirable Experience in healthcare, hospice or charity sector Experience facilitating training or group sessions Knowledge of EDI principles and inclusive volunteering practices Proven experience of working in diverse communities Communication Excellent customer care skills understands importance of good customer engagement & able to build strong working relationships Good team player who is willing to support others/learn new skills Able to communicate sensitively and understand boundaries of working with volunteers Excellent verbal, written, and digital communication skills Compassionate, emotionally intelligent, and able to communicate sensitively Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services Strong interpersonal skills to build collaborative relationships across teams Decision Making Maintain confidentiality at all times Proactive, solutions-focused, and accountable for outcomes Strong attention to detail and ability to drive multiple projects concurrently. Confident decision-maker with sound judgement Mental & Physical Considerations, working conditions and environment Commitment to the aims, ethos and values of the Hospice Keen to develop self within role Ability to prioritise in the best interests of the organisation as a whole Willing and able to work as part of a team and independently using own initiative Skilled in managing competing demands and expectations Work with pace and accuracy Ability to manage various tasks in a timely manner Self-motivated and able to fulfil the job role with minimal supervision Task driven able to see processes through to competition Ability to concentrate for sustained periods of time Confident under pressure Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training and ensure compliance of direct reports and contractors Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
Jun 17, 2026
Full time
Main Duties & Responsibilities Volunteer Recruitment & Onboarding Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles. Deliver a high-quality, seamless onboarding experience for volunteer applicants. Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement. Maintain effective recruitment pipelines to meet service needs. Support with recruitment campaigns for high priority volunteering roles. Compliance & Governance Oversee volunteer compliance, ensuring volunteers, where required: Have satisfactory references Are DBS-checked Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments Maintain accurate compliance records within CRM systems. Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team. Ensure adherence to Hospice policies, legal requirements and best practice Volunteer Operations & Service Delivery Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams. Work with education team to co-facilitate Hospice Connections training sessions where required. Build strong cross-departmental relationships to align volunteering with organisational priorities. Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes. Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes. Arrange regular meetings with Hospice volunteer managers to: Review volunteer pipelines and activity Analyse data and service needs Identify opportunities for collaboration and service improvement Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation. Manage and organise tasks for admin volunteers within the Voluntary Services team. Volunteer Engagement & Experience Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety. Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience. Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates. Foster a positive, inclusive and motivating environment for volunteers. Data, Systems & Continuous Improvement Maintain high standards of data accuracy across volunteer systems and records. Use data insights to inform planning and improve service delivery. Identify and suggest improvements to volunteer processes, including onboarding and rota systems. General Responsibilities Represent the Hospice and uphold its values and reputation at all times. Support organisational income generation activities where appropriate. Identify and engage in continuous professional development opportunities, sharing learning with colleagues. Contribute to ongoing service improvement across volunteering and wider Hospice operations. Qualifications, Skills, Experience, Knowledge & Approach Essential Demonstrable experience in volunteer coordination or management Experience overseeing compliance processes (e.g. DBS, safeguarding, governance) Experience managing rotas, logistics or service delivery functions Demonstrated experience coordinating volunteer recruitment and onboarding processes A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance. Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management Strong analytical, planning, and organisational skills Excellent verbal and written communication, diplomacy, and problem-solving ability Ability to manage competing priorities and work independently in a fast-paced environment Proven stakeholder management and relationship-building skills Proven ability to meet recruitment targets across multiple service areas Desirable Experience in healthcare, hospice or charity sector Experience facilitating training or group sessions Knowledge of EDI principles and inclusive volunteering practices Proven experience of working in diverse communities Communication Excellent customer care skills understands importance of good customer engagement & able to build strong working relationships Good team player who is willing to support others/learn new skills Able to communicate sensitively and understand boundaries of working with volunteers Excellent verbal, written, and digital communication skills Compassionate, emotionally intelligent, and able to communicate sensitively Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services Strong interpersonal skills to build collaborative relationships across teams Decision Making Maintain confidentiality at all times Proactive, solutions-focused, and accountable for outcomes Strong attention to detail and ability to drive multiple projects concurrently. Confident decision-maker with sound judgement Mental & Physical Considerations, working conditions and environment Commitment to the aims, ethos and values of the Hospice Keen to develop self within role Ability to prioritise in the best interests of the organisation as a whole Willing and able to work as part of a team and independently using own initiative Skilled in managing competing demands and expectations Work with pace and accuracy Ability to manage various tasks in a timely manner Self-motivated and able to fulfil the job role with minimal supervision Task driven able to see processes through to competition Ability to concentrate for sustained periods of time Confident under pressure Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training and ensure compliance of direct reports and contractors Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
Role: Portfolio Executive Location: Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What You'll be doing: As part of our dynamic portfolio team, you'll play a key role in supporting the successful delivery of new and existing products from concept through to launch. Working cross-functionally across the business, you'll help ensure projects are delivered on time, aligned to customer expectations, and contribute to Greencore's strategic KPIs and innovation plans. Key responsibilities include: Maintaining and updating the Project Master Plan to provide a live, accurate overview of all products progressing through the IBP process Supporting weekly and monthly ITP, IBP, Feasibility and S&G meetings, ensuring actions are tracked and followed through Managing documentation and reporting processes to keep key stakeholders informed and aligned Creating and maintaining product master documentation throughout the Stage & Gate product lifecycle Assisting with the effective delivery of projects through the Stage & Gate process to meet critical path timelines Coordinating Post Launch Reviews to evaluate financial, operational and sales performance, while capturing key learnings and continuous improvement opportunities Supporting range performance reviews, helping identify opportunities to improve profitability and portfolio performance Providing support across BAU activities in the absence of the Portfolio Manager, ensuring continuity across reporting, communication and escalation processes What We're Looking For We're looking for a highly organised and commercially aware individual who thrives in a fast-paced, data-driven environment and enjoys working collaboratively across multiple teams. You'll ideally have: Strong numerical and analytical skills, with experience interpreting and working with data Excellent stakeholder management and influencing abilities Strong written and verbal communication skills, with confidence engaging stakeholders at all levels Experience supporting projects through their lifecycle against challenging KPIs, timelines and business objectives An understanding of manufacturing capability and food development processes Experience within a commercial environment, ideally within FMCG Knowledge of category management principles and commercial priorities Most importantly, you'll be proactive, detail-oriented, and passionate about delivering successful products that make an impact. At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies
Jun 17, 2026
Full time
Role: Portfolio Executive Location: Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What You'll be doing: As part of our dynamic portfolio team, you'll play a key role in supporting the successful delivery of new and existing products from concept through to launch. Working cross-functionally across the business, you'll help ensure projects are delivered on time, aligned to customer expectations, and contribute to Greencore's strategic KPIs and innovation plans. Key responsibilities include: Maintaining and updating the Project Master Plan to provide a live, accurate overview of all products progressing through the IBP process Supporting weekly and monthly ITP, IBP, Feasibility and S&G meetings, ensuring actions are tracked and followed through Managing documentation and reporting processes to keep key stakeholders informed and aligned Creating and maintaining product master documentation throughout the Stage & Gate product lifecycle Assisting with the effective delivery of projects through the Stage & Gate process to meet critical path timelines Coordinating Post Launch Reviews to evaluate financial, operational and sales performance, while capturing key learnings and continuous improvement opportunities Supporting range performance reviews, helping identify opportunities to improve profitability and portfolio performance Providing support across BAU activities in the absence of the Portfolio Manager, ensuring continuity across reporting, communication and escalation processes What We're Looking For We're looking for a highly organised and commercially aware individual who thrives in a fast-paced, data-driven environment and enjoys working collaboratively across multiple teams. You'll ideally have: Strong numerical and analytical skills, with experience interpreting and working with data Excellent stakeholder management and influencing abilities Strong written and verbal communication skills, with confidence engaging stakeholders at all levels Experience supporting projects through their lifecycle against challenging KPIs, timelines and business objectives An understanding of manufacturing capability and food development processes Experience within a commercial environment, ideally within FMCG Knowledge of category management principles and commercial priorities Most importantly, you'll be proactive, detail-oriented, and passionate about delivering successful products that make an impact. At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies
We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire. Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice. About the Role This varied and rewarding role will include: Supporting relationships with existing and prospective major donors and supporters Researching and preparing applications to trusts & foundations Helping to identify and engage new community audiences Supporting fundraising income targets and pipeline management Working collaboratively across teams to gather stories, impact information, and develop supporter materials Maintaining accurate records using Raiser s Edge CRM Representing the hospice at events and engagement activities where appropriate About You We are looking for someone who is: An excellent communicator with strong written and verbal skills Confident building relationships with a wide range of people Organised, proactive, and able to manage multiple priorities Passionate about delivering excellent supporter stewardship Creative, resilient, and motivated to help grow income Committed to the values and mission of hospice care You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser s Edge would be an advantage. Benefits 27 days holiday plus bank holidays Pension and life assurance schemes Employee Assistance Programme for health and wellbeing support Cycle to work scheme Health Service Discounts Refer a friend bonus If you're ready to use your experience and energy to connect communities and make a real impact, we d love to hear from you! We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment. Successful applicants will be required to undertake a DBS check. For details of our inclusion statement, please see our website.
Jun 17, 2026
Full time
We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire. Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice. About the Role This varied and rewarding role will include: Supporting relationships with existing and prospective major donors and supporters Researching and preparing applications to trusts & foundations Helping to identify and engage new community audiences Supporting fundraising income targets and pipeline management Working collaboratively across teams to gather stories, impact information, and develop supporter materials Maintaining accurate records using Raiser s Edge CRM Representing the hospice at events and engagement activities where appropriate About You We are looking for someone who is: An excellent communicator with strong written and verbal skills Confident building relationships with a wide range of people Organised, proactive, and able to manage multiple priorities Passionate about delivering excellent supporter stewardship Creative, resilient, and motivated to help grow income Committed to the values and mission of hospice care You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser s Edge would be an advantage. Benefits 27 days holiday plus bank holidays Pension and life assurance schemes Employee Assistance Programme for health and wellbeing support Cycle to work scheme Health Service Discounts Refer a friend bonus If you're ready to use your experience and energy to connect communities and make a real impact, we d love to hear from you! We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment. Successful applicants will be required to undertake a DBS check. For details of our inclusion statement, please see our website.
Venue Logistics Operative Full-Time Annualised (1,950 hours) Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a proactive Venue Logistics Operative to join our team! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide The successful candidate will assist with the physical changeover of all areas of the M&S Bank Arena, Convention Centre and Exhibition Centre Liverpool from event to event to meet organisational needs and plans. The ideal candidate will have experience of working within a physical, fast-paced environment, and a positive attitude to delivering events on time. Main duties of this role include: Set-up and de-rig allocated rooms and areas of Liverpool Experience Campus including change over for alternative use, to meet specified timeframes. Facilitate the correct storage of all equipment and furniture to ensure all storerooms and their contents are kept clean and report any defects to furniture and equipment immediately. To undertake light maintenance and cleaning duties as instructed by the Venue Logistics Manager. Support the Senior Venue Logistic Operative to ensure basic repair and maintenance on equipment is undertaken as deemed appropriate. Assist production companies / clients / service partners etc. with the load in and load out / deliveries within the venue incorporating the use of forklift trucks (trained and licensed personnel only) / pallet trucks / trolleys etc. where necessary to ensure successful delivery of events. Assist production companies / clients / service partners etc. with build-up and break downs general maintenance duties incorporating the use of MEWPs (trained and licensed personnel only) where necessary. To fulfil the porter role throughout Liverpool Experience Campus as and when required. Assist the Senior Venue Logistics Operative and Venue Logistics Manager to ensure client needs are met. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we re looking for someone who: Can contribute to the success of our One Team culture to deliver our aims and objectives, maintaining a flexible and positive attitude. Assist and contribute to the evaluation of Venue Logistics Operatives work performance, appraisal assessments to ensure their training needs and development are met. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 June 2026 Interview Date: W/C 29 June 226 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Jun 17, 2026
Full time
Venue Logistics Operative Full-Time Annualised (1,950 hours) Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a proactive Venue Logistics Operative to join our team! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide The successful candidate will assist with the physical changeover of all areas of the M&S Bank Arena, Convention Centre and Exhibition Centre Liverpool from event to event to meet organisational needs and plans. The ideal candidate will have experience of working within a physical, fast-paced environment, and a positive attitude to delivering events on time. Main duties of this role include: Set-up and de-rig allocated rooms and areas of Liverpool Experience Campus including change over for alternative use, to meet specified timeframes. Facilitate the correct storage of all equipment and furniture to ensure all storerooms and their contents are kept clean and report any defects to furniture and equipment immediately. To undertake light maintenance and cleaning duties as instructed by the Venue Logistics Manager. Support the Senior Venue Logistic Operative to ensure basic repair and maintenance on equipment is undertaken as deemed appropriate. Assist production companies / clients / service partners etc. with the load in and load out / deliveries within the venue incorporating the use of forklift trucks (trained and licensed personnel only) / pallet trucks / trolleys etc. where necessary to ensure successful delivery of events. Assist production companies / clients / service partners etc. with build-up and break downs general maintenance duties incorporating the use of MEWPs (trained and licensed personnel only) where necessary. To fulfil the porter role throughout Liverpool Experience Campus as and when required. Assist the Senior Venue Logistics Operative and Venue Logistics Manager to ensure client needs are met. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we re looking for someone who: Can contribute to the success of our One Team culture to deliver our aims and objectives, maintaining a flexible and positive attitude. Assist and contribute to the evaluation of Venue Logistics Operatives work performance, appraisal assessments to ensure their training needs and development are met. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 June 2026 Interview Date: W/C 29 June 226 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Progression Coach You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for. Location: Manchester (GM Pathfinder) Salary: £29,481 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Ready to help young people move forward with confidence? We re seeking a proactive Progression Coach to support year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence. You ll be confident working autonomously and collaboratively creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work. This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities • You will record your work accurately and in a timely manner on our client database • You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul s Policy and Procedures • You will carry a large caseload of clients and ensure each client receives personcentred, tailored support • You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed • You will deliver one-to-one support in the local community and will occasionally facilitate group work • You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols • You will be flexible, reflective and creative in your engagement with clients and personalise your support to them • You will involve clients in the decisions made about them and encourage participation in Depaul s wider community programme of activities • You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team • You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team • You will fully understand the requirements of the outcomes-based contract • You will proactively engage with internal and external Evaluation teams to improve the service delivery • You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities • Experience of managing a large caseload independently • Experience of lone working in the community • Good literacy, numeracy and IT skills • Experience of keeping records continuously up to date and accurate, logging information in a timely manner • An understanding of and commitment to working in a strengths-based way • Experience and understanding of Risk Assessments and Support Planning • Experience and understanding of safeguarding requirements and procedures • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working and partnership building • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 17, 2026
Full time
Progression Coach You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for. Location: Manchester (GM Pathfinder) Salary: £29,481 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Ready to help young people move forward with confidence? We re seeking a proactive Progression Coach to support year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence. You ll be confident working autonomously and collaboratively creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work. This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities • You will record your work accurately and in a timely manner on our client database • You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul s Policy and Procedures • You will carry a large caseload of clients and ensure each client receives personcentred, tailored support • You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed • You will deliver one-to-one support in the local community and will occasionally facilitate group work • You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols • You will be flexible, reflective and creative in your engagement with clients and personalise your support to them • You will involve clients in the decisions made about them and encourage participation in Depaul s wider community programme of activities • You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team • You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team • You will fully understand the requirements of the outcomes-based contract • You will proactively engage with internal and external Evaluation teams to improve the service delivery • You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities • Experience of managing a large caseload independently • Experience of lone working in the community • Good literacy, numeracy and IT skills • Experience of keeping records continuously up to date and accurate, logging information in a timely manner • An understanding of and commitment to working in a strengths-based way • Experience and understanding of Risk Assessments and Support Planning • Experience and understanding of safeguarding requirements and procedures • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working and partnership building • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Do you want to be part of a business where you can encourage and empower people to develop in their role? Do you thrive in a fast-paced environment? Do you take pride in delivering great food? If yes, we would love to hear from you!Join us as a Lead Cook in our Wavertree Club offering a 30 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As Lead Cook, you are responsible for managing the kitchen service and motivating the team. You make sure our food is prepared and served in line with company standards, making sure fantastic quality is consistently delivered to our Customers. You can be yourself and build meaningful connections with Customers and Colleagues. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Develop an in-depth knowledge of our menu, suppliers and agreed procedure of how to produce all dishes Monitor and record wastage, reporting to the Duty Manager Operate in accordance with the Companies Operating Manuals, standards and procedures Check-in food deliveries, completing administration and storage of the same correctly Make sure stock rotation (FIFO) and stock counts are completed accurately Consistently cook food from our menu to specification and company standards Complete other ad hoc duties as requested Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of cooking to specification, following directions and producing meals based on brand standards It is desirable you have previous experience of cooking from a 'cook to order' menu The ability to work in a busy kitchen environment and remain calm under pressure Knowledge of legal cooking requirements, including minimum temperatures etc. Applicants must be 18+
Jun 17, 2026
Full time
Do you want to be part of a business where you can encourage and empower people to develop in their role? Do you thrive in a fast-paced environment? Do you take pride in delivering great food? If yes, we would love to hear from you!Join us as a Lead Cook in our Wavertree Club offering a 30 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As Lead Cook, you are responsible for managing the kitchen service and motivating the team. You make sure our food is prepared and served in line with company standards, making sure fantastic quality is consistently delivered to our Customers. You can be yourself and build meaningful connections with Customers and Colleagues. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Develop an in-depth knowledge of our menu, suppliers and agreed procedure of how to produce all dishes Monitor and record wastage, reporting to the Duty Manager Operate in accordance with the Companies Operating Manuals, standards and procedures Check-in food deliveries, completing administration and storage of the same correctly Make sure stock rotation (FIFO) and stock counts are completed accurately Consistently cook food from our menu to specification and company standards Complete other ad hoc duties as requested Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of cooking to specification, following directions and producing meals based on brand standards It is desirable you have previous experience of cooking from a 'cook to order' menu The ability to work in a busy kitchen environment and remain calm under pressure Knowledge of legal cooking requirements, including minimum temperatures etc. Applicants must be 18+
