My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi-disciplinary teams and delivering high-performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Jun 17, 2026
Contractor
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi-disciplinary teams and delivering high-performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. Support customers with budgeting, money management, income maximisation, and benefit applications. Work closely with Housing Management, Revenues, Customer Advice and Support teams to provide a seamless service. Build strong relationships with external agencies including social services, healthcare professionals, voluntary organisations, and support providers. Help tenants access grants, benefits, and local support services. Monitor progress against support plans and maintain accurate records. Assist in resolving tenancy-related issues, including rent arrears and other debts. Provide day-to-day guidance and support to the Tenancy Support Assistant. Contribute to service improvement initiatives and performance targets. About You Looking for someone who: Has worked as a Tenancy Support Officer previously or transferbale skills in supporting vulnerable individuals, or people with complex needs. Understands housing-related support, tenancy sustainment, safeguarding principles, and multi-agency working. Has knowledge of welfare benefits, income maximisation, and debt management. Can build positive relationships with customers and partner organisations. Possesses excellent communication, organisational, and problem-solving skills. Is able to work independently while contributing effectively as part of a team. Has strong record-keeping and case management skills. Is committed to equality, diversity, and delivering excellent customer service. Holds a full current UK driving licence. If you feel you meet the above criteria for a Tenancy Support Officer please apply within.
Jun 16, 2026
Contractor
Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and ensure they can access the services and resources they need. The role combines office-based work with regular visits to tenants in their homes and the wider community. Key Responsibilities of a Tenancy Support Officer Deliver a high-quality tenancy support service to customers with complex needs. Develop, implement, and review personalised support plans with tenants. Support customers with budgeting, money management, income maximisation, and benefit applications. Work closely with Housing Management, Revenues, Customer Advice and Support teams to provide a seamless service. Build strong relationships with external agencies including social services, healthcare professionals, voluntary organisations, and support providers. Help tenants access grants, benefits, and local support services. Monitor progress against support plans and maintain accurate records. Assist in resolving tenancy-related issues, including rent arrears and other debts. Provide day-to-day guidance and support to the Tenancy Support Assistant. Contribute to service improvement initiatives and performance targets. About You Looking for someone who: Has worked as a Tenancy Support Officer previously or transferbale skills in supporting vulnerable individuals, or people with complex needs. Understands housing-related support, tenancy sustainment, safeguarding principles, and multi-agency working. Has knowledge of welfare benefits, income maximisation, and debt management. Can build positive relationships with customers and partner organisations. Possesses excellent communication, organisational, and problem-solving skills. Is able to work independently while contributing effectively as part of a team. Has strong record-keeping and case management skills. Is committed to equality, diversity, and delivering excellent customer service. Holds a full current UK driving licence. If you feel you meet the above criteria for a Tenancy Support Officer please apply within.
Tenancy Support Officer Location: Rugby Pay Rate: 17.18 per hour PAYE Contract: Temporary (3 Months) We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently. Key Responsibilities Deliver tailored tenancy support and develop individual support plans. Support tenants with budgeting, debt management, income maximisation, and welfare benefits. Work closely with Housing Officers, Revenues Teams, and external agencies. Signpost customers to local services and support networks. Maintain accurate records and case notes. Assist in resolving tenancy issues, including rent arrears and tenancy breaches. Support vulnerable tenants to achieve positive outcomes and maintain stable housing. Requirements Minimum 2 years' experience in a customer-focused or housing-related role. Knowledge of welfare benefits, housing support services, and tenancy sustainment. Strong communication, report writing, and organisational skills. Ability to manage a varied caseload and work independently. Experience dealing with vulnerable customers and complex needs. Good IT skills and attention to detail. Full UK driving licence. This is an excellent opportunity for a housing professional who is passionate about helping people maintain their homes and improve their quality of life.
Jun 16, 2026
Seasonal
Tenancy Support Officer Location: Rugby Pay Rate: 17.18 per hour PAYE Contract: Temporary (3 Months) We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently. Key Responsibilities Deliver tailored tenancy support and develop individual support plans. Support tenants with budgeting, debt management, income maximisation, and welfare benefits. Work closely with Housing Officers, Revenues Teams, and external agencies. Signpost customers to local services and support networks. Maintain accurate records and case notes. Assist in resolving tenancy issues, including rent arrears and tenancy breaches. Support vulnerable tenants to achieve positive outcomes and maintain stable housing. Requirements Minimum 2 years' experience in a customer-focused or housing-related role. Knowledge of welfare benefits, housing support services, and tenancy sustainment. Strong communication, report writing, and organisational skills. Ability to manage a varied caseload and work independently. Experience dealing with vulnerable customers and complex needs. Good IT skills and attention to detail. Full UK driving licence. This is an excellent opportunity for a housing professional who is passionate about helping people maintain their homes and improve their quality of life.
As the Sales & Marketing Finance Business Partner (FBP), you'll be working in a senior 'individual-contributor' role supporting the Chief Sales Officer (CSO) and Chief Marketing Officer (CMO) within Moorepay. Partnering with the wider leadership teams across Sales, Marketing and Pricing, you'll drive forecasting, performance insight, and decision support across pipeline, bookings/ARR, retention, and unit economics, ensuring strong financial discipline and commercial focus across the go-to-market function. You'll operate as a trusted Finance Partner to commercial leaders, and a key contributor to the Moorepay Finance team. You'll report to the Head of Commercial Finance, working closely with the broader Finance, FP&A, and Group Finance functions. This role will work on a hybrid basis (2-3 days per week) from our Swinton office. Key areas of responsibility will include: Financial Business Partnering - Sales & Marketing Providing clear commercial insight on Sales & Marketing performance, investment decisions, and go-to-market trade-offs. Challenging constructively, ensuring financial implications are understood and factored into decisions. Translating complex commercial and pipeline activity into clear financial narratives at OpCo Exec & SLT level. Planning, Budgeting & Forecasting Owning the end-to-end financial planning, budgeting, and forecasting processes for Sales & Marketing. Maintaining driver-based forecasts across pipeline, bookings/ARR, churn/retention, and commission run-rate. Owning Sales & Marketing overhead budgets, including marketing efficiency, commissions, and related costs. Driving improved forecast accuracy and insight, not just cycle delivery. Revenue Performance & SaaS Metrics Analysing CARR/ARR performance, bridges, and key drivers across recurring revenue. Owning CAC, LTV, LTV:CAC, and payback period reporting, ensuring metrics influence spend allocation and go-to-market decisions. Tracking pipeline, conversion, sales productivity, and related unit economics. Owning multi-touch attribution modelling to ensure CAC is accurately apportioned across marketing channels and touchpoints, providing reliable unit economics for investment decisions. Analysing churn and retention drivers and cohorts, supporting retention initiatives with actionable insight. Marketing ROI & Investment Governance Evaluating channel and campaign performance and supporting investment decisions. Building and reviewing robust business cases for Sales & Marketing initiatives, ensuring clear assumptions, benefits tracking, and ROI discipline. Partnering with Sales and Marketing leaders to define measurable outcomes and performance benchmarks. Cost Management & Financial Control Maintaining strong financial control over Sales & Marketing cost bases, including headcount, commissions, marketing spend, and third-party services. Identifying opportunities for efficiency and cost optimisation without undermining commercial delivery or growth. Managing accruals, controls, and overhead tracking within close and reporting cycles. Sales Capacity Planning & Quota Design Owning sales capacity modelling, including headcount-to-pipeline coverage ratios. Supporting the design and review of commission plans, including accelerators, SPIFs, and threshold mechanics, not just ongoing maintenance. Modelling the incentive and cost implications of plan design changes, and presenting recommendations to senior stakeholders. Partnering with Sales leadership on annual and in-year quota-setting, ensuring quotas are grounded in financial targets and market opportunity. Pipeline Data Governance & CRM Integrity Acting as the finance owner of pipeline data standards, working with Sales leadership to define and maintain CRM stage definitions, hygiene rules, and data quality expectations. Proactively identifying and escalating data quality issues that affect forecast reliability or metric accuracy. Partnering with Data/BI teams to ensure pipeline and revenue reporting is built on consistent, governed definitions. Owning and running structured forecast cadences, including weekly pipeline reviews, monthly forecast calls, and quarterly business reviews, ensuring analysis translates into action. Pricing, Discounting & Deal Governance Alongside the Pricing team, providing financial modelling to support pricing decisions and discounting governance. Owning the governance process for non-standard commercial terms, reviewing deals outside standard parameters before contracts are issued. Providing insight into the financial impact of pricing and deal structure decisions, including margin and ARR implications. Governance, Reporting & Senior Leadership Engagement Preparing clear, concise reporting and insight for OpCo Exec and senior leadership. Supporting Exec-level discussions with fact-based analysis and forward-looking insight. Ensuring KPI dashboards are current, accurate, and flag risks and opportunities early with actions tracked. Ensuring compliance with internal financial policies while enabling pace and agility. Skills & Experience Qualified accountant (ACA / ACCA / CIMA or equivalent). Experience in Commercial Finance, FP&A, or Finance Business Partnering, ideally in SaaS or a recurring revenue business. Strong grasp of SaaS metrics (pipeline, bookings/ARR, churn/retention, CAC/LTV) and comfortable working with data and BI tooling. Strong planning and financial modelling skills, including commissions, ROI, and pricing/discount scenario analysis. Experience in sales capacity planning, quota design, and commission plan structuring. Experience in budgeting, forecasting, and cost control within commercially-focused cost bases. Familiarity with CRM data governance and pipeline management processes (HubSpot or equivalent). Private equity or investor-led reporting exposure (beneficial but not essential). Proven ability to influence senior stakeholders as a senior individual contributor.
Jun 16, 2026
Full time
As the Sales & Marketing Finance Business Partner (FBP), you'll be working in a senior 'individual-contributor' role supporting the Chief Sales Officer (CSO) and Chief Marketing Officer (CMO) within Moorepay. Partnering with the wider leadership teams across Sales, Marketing and Pricing, you'll drive forecasting, performance insight, and decision support across pipeline, bookings/ARR, retention, and unit economics, ensuring strong financial discipline and commercial focus across the go-to-market function. You'll operate as a trusted Finance Partner to commercial leaders, and a key contributor to the Moorepay Finance team. You'll report to the Head of Commercial Finance, working closely with the broader Finance, FP&A, and Group Finance functions. This role will work on a hybrid basis (2-3 days per week) from our Swinton office. Key areas of responsibility will include: Financial Business Partnering - Sales & Marketing Providing clear commercial insight on Sales & Marketing performance, investment decisions, and go-to-market trade-offs. Challenging constructively, ensuring financial implications are understood and factored into decisions. Translating complex commercial and pipeline activity into clear financial narratives at OpCo Exec & SLT level. Planning, Budgeting & Forecasting Owning the end-to-end financial planning, budgeting, and forecasting processes for Sales & Marketing. Maintaining driver-based forecasts across pipeline, bookings/ARR, churn/retention, and commission run-rate. Owning Sales & Marketing overhead budgets, including marketing efficiency, commissions, and related costs. Driving improved forecast accuracy and insight, not just cycle delivery. Revenue Performance & SaaS Metrics Analysing CARR/ARR performance, bridges, and key drivers across recurring revenue. Owning CAC, LTV, LTV:CAC, and payback period reporting, ensuring metrics influence spend allocation and go-to-market decisions. Tracking pipeline, conversion, sales productivity, and related unit economics. Owning multi-touch attribution modelling to ensure CAC is accurately apportioned across marketing channels and touchpoints, providing reliable unit economics for investment decisions. Analysing churn and retention drivers and cohorts, supporting retention initiatives with actionable insight. Marketing ROI & Investment Governance Evaluating channel and campaign performance and supporting investment decisions. Building and reviewing robust business cases for Sales & Marketing initiatives, ensuring clear assumptions, benefits tracking, and ROI discipline. Partnering with Sales and Marketing leaders to define measurable outcomes and performance benchmarks. Cost Management & Financial Control Maintaining strong financial control over Sales & Marketing cost bases, including headcount, commissions, marketing spend, and third-party services. Identifying opportunities for efficiency and cost optimisation without undermining commercial delivery or growth. Managing accruals, controls, and overhead tracking within close and reporting cycles. Sales Capacity Planning & Quota Design Owning sales capacity modelling, including headcount-to-pipeline coverage ratios. Supporting the design and review of commission plans, including accelerators, SPIFs, and threshold mechanics, not just ongoing maintenance. Modelling the incentive and cost implications of plan design changes, and presenting recommendations to senior stakeholders. Partnering with Sales leadership on annual and in-year quota-setting, ensuring quotas are grounded in financial targets and market opportunity. Pipeline Data Governance & CRM Integrity Acting as the finance owner of pipeline data standards, working with Sales leadership to define and maintain CRM stage definitions, hygiene rules, and data quality expectations. Proactively identifying and escalating data quality issues that affect forecast reliability or metric accuracy. Partnering with Data/BI teams to ensure pipeline and revenue reporting is built on consistent, governed definitions. Owning and running structured forecast cadences, including weekly pipeline reviews, monthly forecast calls, and quarterly business reviews, ensuring analysis translates into action. Pricing, Discounting & Deal Governance Alongside the Pricing team, providing financial modelling to support pricing decisions and discounting governance. Owning the governance process for non-standard commercial terms, reviewing deals outside standard parameters before contracts are issued. Providing insight into the financial impact of pricing and deal structure decisions, including margin and ARR implications. Governance, Reporting & Senior Leadership Engagement Preparing clear, concise reporting and insight for OpCo Exec and senior leadership. Supporting Exec-level discussions with fact-based analysis and forward-looking insight. Ensuring KPI dashboards are current, accurate, and flag risks and opportunities early with actions tracked. Ensuring compliance with internal financial policies while enabling pace and agility. Skills & Experience Qualified accountant (ACA / ACCA / CIMA or equivalent). Experience in Commercial Finance, FP&A, or Finance Business Partnering, ideally in SaaS or a recurring revenue business. Strong grasp of SaaS metrics (pipeline, bookings/ARR, churn/retention, CAC/LTV) and comfortable working with data and BI tooling. Strong planning and financial modelling skills, including commissions, ROI, and pricing/discount scenario analysis. Experience in sales capacity planning, quota design, and commission plan structuring. Experience in budgeting, forecasting, and cost control within commercially-focused cost bases. Familiarity with CRM data governance and pipeline management processes (HubSpot or equivalent). Private equity or investor-led reporting exposure (beneficial but not essential). Proven ability to influence senior stakeholders as a senior individual contributor.
Revenues & Benefits Systems Officer Location: Surrey Rate: 28.80 per hour (Umbrella) Hours: Full-time, 36 hours per week Working Pattern: Monday to Friday Contract: Office-based initially, with potential for hybrid working following a successful induction period About the Role : An excellent opportunity has arisen for an experienced Benefits professional looking to take the next step in their career and move into a more technical, systems-focused role. We are seeking a Revenues & Benefits Systems Officer with significant experience in Housing Benefits and Council Tax Reduction administration who is ready to apply their operational expertise to the maintenance, development, and enhancement of a Revenues & Benefits system environment. This role is ideal for someone who understands Benefits assessment processes and legislation and is keen to develop specialist systems knowledge while supporting service delivery, compliance, and continuous improvement. Key Responsibilities Support the effective maintenance, development, and administration of the Revenues & Benefits system (Academy). Assist in delivering a high-quality systems support service that enables statutory and legal obligations to be met. Develop and maintain a detailed understanding of Academy functionality and system operations. Manage regular data updates and ensure reports are produced in line with business requirements. Support system testing, upgrades, enhancements, and the resolution of day-to-day system issues. Produce ad hoc reports and undertake system configuration changes as required. Assist with statutory returns, including subsidy work, and liaise with external auditors where necessary. Create, review, and maintain procedure manuals and system documentation. Provide advice and support to colleagues regarding system functionality, reporting, and upgrades. Work collaboratively with operational teams, IT colleagues, and external suppliers to maximise system performance and efficiency. About You To be successful in this role, you will have: Significant experience in Benefits assessment, including Housing Benefit and Council Tax Reduction. Strong knowledge of Benefits legislation, operational processes, and workflows. Excellent analytical and problem-solving skills. Good working knowledge of Microsoft Excel, including lookups, pivot tables, and data manipulation. The ability to communicate effectively with both technical and non-technical stakeholders. A proactive approach and a willingness to learn new systems and technical skills. Desirable ExperienceExperience or knowledge of any of the following would be advantageous: Academy Revenues & Benefits system QBF SQL CAKE / HBAP Quality Assurance processes Benefits Appeals End-of-Year processing Subsidy and statutory returns If you are an experienced Benefits professional looking to broaden your career into systems administration and development, we would love to hear from you.
Jun 15, 2026
Seasonal
Revenues & Benefits Systems Officer Location: Surrey Rate: 28.80 per hour (Umbrella) Hours: Full-time, 36 hours per week Working Pattern: Monday to Friday Contract: Office-based initially, with potential for hybrid working following a successful induction period About the Role : An excellent opportunity has arisen for an experienced Benefits professional looking to take the next step in their career and move into a more technical, systems-focused role. We are seeking a Revenues & Benefits Systems Officer with significant experience in Housing Benefits and Council Tax Reduction administration who is ready to apply their operational expertise to the maintenance, development, and enhancement of a Revenues & Benefits system environment. This role is ideal for someone who understands Benefits assessment processes and legislation and is keen to develop specialist systems knowledge while supporting service delivery, compliance, and continuous improvement. Key Responsibilities Support the effective maintenance, development, and administration of the Revenues & Benefits system (Academy). Assist in delivering a high-quality systems support service that enables statutory and legal obligations to be met. Develop and maintain a detailed understanding of Academy functionality and system operations. Manage regular data updates and ensure reports are produced in line with business requirements. Support system testing, upgrades, enhancements, and the resolution of day-to-day system issues. Produce ad hoc reports and undertake system configuration changes as required. Assist with statutory returns, including subsidy work, and liaise with external auditors where necessary. Create, review, and maintain procedure manuals and system documentation. Provide advice and support to colleagues regarding system functionality, reporting, and upgrades. Work collaboratively with operational teams, IT colleagues, and external suppliers to maximise system performance and efficiency. About You To be successful in this role, you will have: Significant experience in Benefits assessment, including Housing Benefit and Council Tax Reduction. Strong knowledge of Benefits legislation, operational processes, and workflows. Excellent analytical and problem-solving skills. Good working knowledge of Microsoft Excel, including lookups, pivot tables, and data manipulation. The ability to communicate effectively with both technical and non-technical stakeholders. A proactive approach and a willingness to learn new systems and technical skills. Desirable ExperienceExperience or knowledge of any of the following would be advantageous: Academy Revenues & Benefits system QBF SQL CAKE / HBAP Quality Assurance processes Benefits Appeals End-of-Year processing Subsidy and statutory returns If you are an experienced Benefits professional looking to broaden your career into systems administration and development, we would love to hear from you.
Principal Service Development Officer REF: 2806 PO2: £44,937 pa, rising in annual increments to £47,925 pa inc LW. 2x 12 Month Secondment Opportunity/Fixed Term Contract and Full Time About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team We're a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality-driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem solving, we're always exploring smarter, better ways to deliver our service. About the Role: This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You'll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes-making a real difference. Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply. We kindly request that previous applicants who applied within the last six months do not reapply, as they will not be considered at this time. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:55pm on Sunday 28 June 2026 Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion, please contact: Miranda Feasey, at Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Jun 15, 2026
Seasonal
Principal Service Development Officer REF: 2806 PO2: £44,937 pa, rising in annual increments to £47,925 pa inc LW. 2x 12 Month Secondment Opportunity/Fixed Term Contract and Full Time About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team We're a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality-driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem solving, we're always exploring smarter, better ways to deliver our service. About the Role: This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You'll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes-making a real difference. Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply. We kindly request that previous applicants who applied within the last six months do not reapply, as they will not be considered at this time. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:55pm on Sunday 28 June 2026 Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion, please contact: Miranda Feasey, at Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Position: Business Development Manager Location: London Salary: Competitive + Uncapped OTE Pareto is the UK's leading authority on sales assessment, training, and recruitment, having pioneered the industry for over 30 years. As a globally recognised market leader, we specialise in identifying exceptional potential and accelerating business growth through our premier Emerging Talent and recruitment solutions. We don't just place salespeople; we shape the future of the sales industry. We are expanding in central London seeking a Business Development Manager to join our industry leading commercial team. This is a fast-paced individual contributor role designed for an ambitious "hunter" who wants to operate independently and take total control of their earning potential. This role is perfect for someone that is ambitious, driven and ready to progress their career. Key Responsibilities: Outbound Prospecting: Execute multi-channel prospecting strategies using LinkedIn, cold calling, and emails, maintaining a high-volume of activity. Pipeline Management: Demonstrate rigorous Pipeline Management and Forecast accuracy. Full-Cycle Sales: Responsible for the full sales cycle from prospecting to close. Candidate Profile: We look for a very specific type of person who inherently embodies the "Pareto DNA". Our top performers are direct, high-energy, and relentlessly driven to win. Persona Familiarity: Experience engaging directly with revenue leaders specifically Sales Directors, Chief Revenue Officers, or VPs of Sales is preferred. Resilience & Drive: You possess a competitive, money-motivated, and resilient mindset. You view rejection as a problem to overcome. Benefits: Competitive Salary and Uncapped Earning Potential Travel Expenses covered or Car Allowance Provided Share Purchase Scheme Healthcare, Dental and Life Assurance Holiday Trading Hapi App Employee Assistance Programme Mentor Programme If you are interested in this position please apply now or get in touch with Sam Badger. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Jun 13, 2026
Full time
Position: Business Development Manager Location: London Salary: Competitive + Uncapped OTE Pareto is the UK's leading authority on sales assessment, training, and recruitment, having pioneered the industry for over 30 years. As a globally recognised market leader, we specialise in identifying exceptional potential and accelerating business growth through our premier Emerging Talent and recruitment solutions. We don't just place salespeople; we shape the future of the sales industry. We are expanding in central London seeking a Business Development Manager to join our industry leading commercial team. This is a fast-paced individual contributor role designed for an ambitious "hunter" who wants to operate independently and take total control of their earning potential. This role is perfect for someone that is ambitious, driven and ready to progress their career. Key Responsibilities: Outbound Prospecting: Execute multi-channel prospecting strategies using LinkedIn, cold calling, and emails, maintaining a high-volume of activity. Pipeline Management: Demonstrate rigorous Pipeline Management and Forecast accuracy. Full-Cycle Sales: Responsible for the full sales cycle from prospecting to close. Candidate Profile: We look for a very specific type of person who inherently embodies the "Pareto DNA". Our top performers are direct, high-energy, and relentlessly driven to win. Persona Familiarity: Experience engaging directly with revenue leaders specifically Sales Directors, Chief Revenue Officers, or VPs of Sales is preferred. Resilience & Drive: You possess a competitive, money-motivated, and resilient mindset. You view rejection as a problem to overcome. Benefits: Competitive Salary and Uncapped Earning Potential Travel Expenses covered or Car Allowance Provided Share Purchase Scheme Healthcare, Dental and Life Assurance Holiday Trading Hapi App Employee Assistance Programme Mentor Programme If you are interested in this position please apply now or get in touch with Sam Badger. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
CHARTERED ASSOCIATION OF BUSINESS SCHOOLS
City, London
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Jun 13, 2026
Full time
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Position: Business Development Executive Location: London Salary: Competitive + Uncapped OTE Pareto is the UK's leading authority on sales assessment, training, and recruitment, having pioneered the industry for over 30 years. As a globally recognised market leader, we specialise in identifying exceptional potential and accelerating business growth through our premier Emerging Talent and recruitment solutions. We don't just place salespeople; we shape the future of the sales industry. We are expanding in central London seeking a Business Development Executive to join our industry leading commercial team. This is a fast-paced individual contributor role designed for an ambitious "hunter" who wants to operate independently and take total control of their earning potential. This role is perfect for someone that is ambitious, driven and ready to progress their career. Key Responsibilities: Outbound Prospecting: Execute multi-channel prospecting strategies using LinkedIn, cold calling, and emails, maintaining a high-volume of activity. Pipeline Management: Demonstrate rigorous Pipeline Management and Forecast accuracy. Full-Cycle Sales: Responsible for the full sales cycle from prospecting to close. Candidate Profile: We look for a very specific type of person who inherently embodies the "Pareto DNA". Our top performers are direct, high-energy, and relentlessly driven to win. Relevant Experience: You bring 18 to 24 months of proven experience as a Sales Development Representative that now wants to transition into a closing role. Persona Familiarity: Experience engaging directly with revenue leaders specifically Sales Directors, Chief Revenue Officers, or VPs of Sales is preferred. Resilience & Drive: You possess a competitive, money-motivated, and resilient mindset. You view rejection as a problem to overcome. Benefits: Competitive Salary and Uncapped Earning Potential Travel Expenses covered or Car Allowance Provided Share Purchase Scheme Healthcare, Dental and Life Assurance Holiday Trading Hapi App Employee Assistance Programme Mentor Programme If you are interested in this position please apply now or get in touch with Sam Badger. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Jun 13, 2026
Full time
Position: Business Development Executive Location: London Salary: Competitive + Uncapped OTE Pareto is the UK's leading authority on sales assessment, training, and recruitment, having pioneered the industry for over 30 years. As a globally recognised market leader, we specialise in identifying exceptional potential and accelerating business growth through our premier Emerging Talent and recruitment solutions. We don't just place salespeople; we shape the future of the sales industry. We are expanding in central London seeking a Business Development Executive to join our industry leading commercial team. This is a fast-paced individual contributor role designed for an ambitious "hunter" who wants to operate independently and take total control of their earning potential. This role is perfect for someone that is ambitious, driven and ready to progress their career. Key Responsibilities: Outbound Prospecting: Execute multi-channel prospecting strategies using LinkedIn, cold calling, and emails, maintaining a high-volume of activity. Pipeline Management: Demonstrate rigorous Pipeline Management and Forecast accuracy. Full-Cycle Sales: Responsible for the full sales cycle from prospecting to close. Candidate Profile: We look for a very specific type of person who inherently embodies the "Pareto DNA". Our top performers are direct, high-energy, and relentlessly driven to win. Relevant Experience: You bring 18 to 24 months of proven experience as a Sales Development Representative that now wants to transition into a closing role. Persona Familiarity: Experience engaging directly with revenue leaders specifically Sales Directors, Chief Revenue Officers, or VPs of Sales is preferred. Resilience & Drive: You possess a competitive, money-motivated, and resilient mindset. You view rejection as a problem to overcome. Benefits: Competitive Salary and Uncapped Earning Potential Travel Expenses covered or Car Allowance Provided Share Purchase Scheme Healthcare, Dental and Life Assurance Holiday Trading Hapi App Employee Assistance Programme Mentor Programme If you are interested in this position please apply now or get in touch with Sam Badger. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Administration Officer - Revenues and Benefits Hours: 37 hours per week, Monday to Friday Rate: 13.60 per hour Role Purpose To support the recovery and administration of Corporate Sundry Debts, Hull Culture & Leisure Debts, residual Council Mortgages, and Parking/Bus Lane Enforcement debts within agreed timescales. The role involves delivering accurate, customer-focused services in line with legislation and Council policy. Key Responsibilities Support the day-to-day operation of the Debtors Team and recovery of outstanding debts. Make decisions on debt recovery and assist with write-off recommendations in line with procedures. Negotiate repayment arrangements based on customers' financial circumstances. Assist customers with Statement of Means forms and provide advice on priority debts. Investigate and resolve payment allocation issues, refunds, and account queries. Carry out daily administration duties including reminders, diaries, and write-off case preparation. Input and maintain accurate data on systems including Workday, CYGNUS, and Chipside. Maintain knowledge of relevant legislation, policies, and best practice. Work collaboratively with colleagues to support service improvements and new working practices. Ensure compliance with Health & Safety responsibilities and undertake additional duties as required. Skills and Experience Previous administration or customer service experience. Strong communication and organisational skills. Ability to manage workloads and meet deadlines. Good IT and data entry skills. Ability to deal professionally with customers and resolve issues effectively. Experience in debt recovery or local government services is desirable. If you are interested and meet the above criteria, please send your CV to (url removed) Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Jun 13, 2026
Full time
Administration Officer - Revenues and Benefits Hours: 37 hours per week, Monday to Friday Rate: 13.60 per hour Role Purpose To support the recovery and administration of Corporate Sundry Debts, Hull Culture & Leisure Debts, residual Council Mortgages, and Parking/Bus Lane Enforcement debts within agreed timescales. The role involves delivering accurate, customer-focused services in line with legislation and Council policy. Key Responsibilities Support the day-to-day operation of the Debtors Team and recovery of outstanding debts. Make decisions on debt recovery and assist with write-off recommendations in line with procedures. Negotiate repayment arrangements based on customers' financial circumstances. Assist customers with Statement of Means forms and provide advice on priority debts. Investigate and resolve payment allocation issues, refunds, and account queries. Carry out daily administration duties including reminders, diaries, and write-off case preparation. Input and maintain accurate data on systems including Workday, CYGNUS, and Chipside. Maintain knowledge of relevant legislation, policies, and best practice. Work collaboratively with colleagues to support service improvements and new working practices. Ensure compliance with Health & Safety responsibilities and undertake additional duties as required. Skills and Experience Previous administration or customer service experience. Strong communication and organisational skills. Ability to manage workloads and meet deadlines. Good IT and data entry skills. Ability to deal professionally with customers and resolve issues effectively. Experience in debt recovery or local government services is desirable. If you are interested and meet the above criteria, please send your CV to (url removed) Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Spencer Clarke Group are seeking a Billing & Collection Officer for a Local Authority Client in Northwest London. In this role, you will manage billing and debt recovery while resolving customer enquiries professionally and maximising council income. Duties: Manage the accurate billing, collection and recovery of council income and debts. Resolve customer enquiries across multiple channels with a high standard of customer care. Negotiate and monitor repayment arrangements in line with legislation and council policy. Maintain accurate records and work with internal and external partners to maximise recovery. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience delivering customer-focused advice, transactions and complaint handling. Experience working in billing, revenues, benefits or debt recovery environments. Experience managing accurate records and handling confidential data. Experience using IT systems, including Microsoft Excel and Word. What's on offer: Salary: 18+ph may negotiate higher for exceptional candidates, based on experience Contract type: 6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Jun 13, 2026
Contractor
Spencer Clarke Group are seeking a Billing & Collection Officer for a Local Authority Client in Northwest London. In this role, you will manage billing and debt recovery while resolving customer enquiries professionally and maximising council income. Duties: Manage the accurate billing, collection and recovery of council income and debts. Resolve customer enquiries across multiple channels with a high standard of customer care. Negotiate and monitor repayment arrangements in line with legislation and council policy. Maintain accurate records and work with internal and external partners to maximise recovery. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience delivering customer-focused advice, transactions and complaint handling. Experience working in billing, revenues, benefits or debt recovery environments. Experience managing accurate records and handling confidential data. Experience using IT systems, including Microsoft Excel and Word. What's on offer: Salary: 18+ph may negotiate higher for exceptional candidates, based on experience Contract type: 6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Hays Construction and Property
Motherwell, Lanarkshire
Your new company An exciting opportunity has arisen for an experienced Housing Revenues Officer to join a well-established Housing Association near Glasgow. This role will play a key part in delivering an effective income management service, supporting tenants to sustain their tenancies while maximising rental income. Your new role Manage a designated patch of rent accounts, ensuring timely collection of rental income Proactively manage arrears through early intervention, payment arrangements, and tenant engagement Provide advice and support to tenants in relation to rent payments, benefits, and financial inclusion Liaise with internal teams and external agencies to support vulnerable tenants and sustain tenancies Take appropriate recovery action in line with policy, including issuing legal notices and preparing court documentation. Monitor accounts and maintain accurate records using housing management systems Support continuous improvement of income management processes and performance targets What you'll need to succeed Proven experience in a housing income/revenues role within a housing association or local authority Strong knowledge of rent arrears management, welfare benefits, and tenancy sustainment Excellent communication and negotiation skills, with the ability to build rapport with tenants Experience working in a target-driven environment and managing competing priorities Ability to work collaboratively with internal teams and external partners Strong IT skills and experience using housing management systems What you'll get in return Opportunity to join a supportive and collaborative housing team Contract until August initially Competitive hourly rate aligned with sector benchmarks The chance to make a real impact within local communities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Seasonal
Your new company An exciting opportunity has arisen for an experienced Housing Revenues Officer to join a well-established Housing Association near Glasgow. This role will play a key part in delivering an effective income management service, supporting tenants to sustain their tenancies while maximising rental income. Your new role Manage a designated patch of rent accounts, ensuring timely collection of rental income Proactively manage arrears through early intervention, payment arrangements, and tenant engagement Provide advice and support to tenants in relation to rent payments, benefits, and financial inclusion Liaise with internal teams and external agencies to support vulnerable tenants and sustain tenancies Take appropriate recovery action in line with policy, including issuing legal notices and preparing court documentation. Monitor accounts and maintain accurate records using housing management systems Support continuous improvement of income management processes and performance targets What you'll need to succeed Proven experience in a housing income/revenues role within a housing association or local authority Strong knowledge of rent arrears management, welfare benefits, and tenancy sustainment Excellent communication and negotiation skills, with the ability to build rapport with tenants Experience working in a target-driven environment and managing competing priorities Ability to work collaboratively with internal teams and external partners Strong IT skills and experience using housing management systems What you'll get in return Opportunity to join a supportive and collaborative housing team Contract until August initially Competitive hourly rate aligned with sector benchmarks The chance to make a real impact within local communities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company You will be joining a well-established organisation within the public sector, supporting a busy Revenues & Benefits team. The organisation is known for its structured processes, collaborative working environment, and commitment to delivering high-quality services to the local community. This is an excellent opportunity to gain valuable experience within a stable and supportive team. Your new role As an Administration Support Officer, you will play a key role in ensuring the smooth operation of the Revenues & Benefits department through efficient and accurate administrative support. Your responsibilities will include: Processing, printing, sorting and checking documents and correspondence Running, reviewing and distributing system reports to support team activity Maintaining spreadsheets and producing data outputs such as tables and charts Managing shared inboxes, importing and forwarding emails appropriately Supporting finance-related admin, including Direct Debits, invoices and purchase orders Scanning, indexing and managing post and document systems Liaising with internal teams, customers and external organisations as required Monitoring stationery stock and organising confidential waste disposal This is a process-driven, detail-focused role, where accuracy and organisation are key to success. What you'll need to succeed To be successful in this role, you will have: Previous administrative experience within a busy office environment Strong IT skills, including experience using spreadsheets and office systems Excellent attention to detail and accuracy when handling data Good organisational skills, with the ability to prioritise workloads Strong communication and teamwork skills when liaising with colleagues and external contacts A proactive and conscientious approach, with the ability to quickly learn new systems and processes Experience within a public sector or revenues/benefits environment is advantageous but not essential, as full training will be provided. What you'll get in return Part-time hours: 22 hours per week across 4 days, with flexibility Opportunity for hybrid working following an initial training period A structured and supportive working environment with clear processes Valuable experience within the public sector Initial 3-4 month contract with potential for extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Seasonal
Your new company You will be joining a well-established organisation within the public sector, supporting a busy Revenues & Benefits team. The organisation is known for its structured processes, collaborative working environment, and commitment to delivering high-quality services to the local community. This is an excellent opportunity to gain valuable experience within a stable and supportive team. Your new role As an Administration Support Officer, you will play a key role in ensuring the smooth operation of the Revenues & Benefits department through efficient and accurate administrative support. Your responsibilities will include: Processing, printing, sorting and checking documents and correspondence Running, reviewing and distributing system reports to support team activity Maintaining spreadsheets and producing data outputs such as tables and charts Managing shared inboxes, importing and forwarding emails appropriately Supporting finance-related admin, including Direct Debits, invoices and purchase orders Scanning, indexing and managing post and document systems Liaising with internal teams, customers and external organisations as required Monitoring stationery stock and organising confidential waste disposal This is a process-driven, detail-focused role, where accuracy and organisation are key to success. What you'll need to succeed To be successful in this role, you will have: Previous administrative experience within a busy office environment Strong IT skills, including experience using spreadsheets and office systems Excellent attention to detail and accuracy when handling data Good organisational skills, with the ability to prioritise workloads Strong communication and teamwork skills when liaising with colleagues and external contacts A proactive and conscientious approach, with the ability to quickly learn new systems and processes Experience within a public sector or revenues/benefits environment is advantageous but not essential, as full training will be provided. What you'll get in return Part-time hours: 22 hours per week across 4 days, with flexibility Opportunity for hybrid working following an initial training period A structured and supportive working environment with clear processes Valuable experience within the public sector Initial 3-4 month contract with potential for extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Specialist subcontractor Hertfordshire Permanent, Full Time Salary: 100,000 to 120,000 per annum OTE: Up to 45,000 (based on 2023 to 2025 figures) Location: Hertfordshire (on-site, full time, 37.5 hours per week) The Opportunity A UK market leading, design led, specialist subcontractor is looking for a Sales Director to join its senior leadership team and lead the commercial function through a significant phase of growth and transformation. This is a business with over 60 years of heritage, now employee-owned, working on some of the most architecturally significant and historically protected buildings in the country. Its products, its people and its purpose are genuinely distinctive. So is the opportunity. This is not a role for someone who wants to maintain an existing position. It is for a commercially sharp, values-led sales leader who wants to transform a sales function and make a visible, lasting impact. About the Business Founded in 1966, the business has grown from its origins in acoustic insulation to become the UK's leading specialist in their field. It designs, manufactures and installs its own products, working closely with architects, conservation officers, acousticians, heritage advisers, energy consultants and security specialists. The business transitioned to an Employee Ownership Trust in recent years, which is central to how it operates. Decisions are made collaboratively. People are treated fairly. And the culture genuinely reflects the values the business publishes. This is a board that leads with integrity and expects the same of everyone around the table. The Role Reporting to the Managing Director, the Sales Director will take full ownership of the commercial function including strategy, team leadership, pipeline development, CRM implementation and performance. Strategic Leadership Develop and execute a board-aligned commercial growth strategy Translate business goals into clear sales targets, tactical plans and measurable milestones Identify and activate new market opportunities across heritage, healthcare, commercial offices, education and the public sector Monitor market trends, competitor activity and customer insight to continuously refine strategy Team Development and Change Management Lead, inspire and develop the Technical Sales Consultants team with clarity and accountability from day one Shift the team's focus from inbound enquiry management to proactive, structured business development Embed a strong coaching culture with honest performance conversations and clear role ownership Champion and lead the introduction of a new CRM system, driving adoption and data discipline across the team Business Development and Client Management Personally drive high-profile networking and sector engagement across target markets Build and maintain strategic relationships with architects, main contractors, FM teams and heritage advisors Increase specification pull-through, repeat business and new sector revenue Be personally involved in converting high-value, complex projects Commercial Performance Implement robust KPIs, sales processes and performance reporting Deliver accurate, evidence-based forecasting and disciplined opportunity qualification Build pricing frameworks that reflect performance, compliance, heritage sensitivity and long-term value Lead commercial negotiations on complex projects covering payment terms, scope, change control and risk Cross-Functional Collaboration Work closely with marketing, operations, production and technical teams Represent the sales function at board level with clarity and commercial credibility Representing the company at high profile events, delivering talks and presentations, About You Essential Director or senior sales leadership experience with a clear track record of transforming teams and culture Background in construction product sales, engineered building systems or other technically complex, specification-led B2B environments. Relevant experience from adjacent sectors will also be considered Demonstrated success in driving revenue growth, expanding into new sectors and leading teams through change Strong commercial acumen including pricing strategy, complex negotiation, opportunity qualification and forecasting Advanced CRM user with the ability to use data and sales technology as strategic levers Excellent communication and stakeholder management skills across technical and non-technical audiences Degree in Business, Sales, Marketing or a related field, or equivalent professional experience Desirable Familiarity with building regulations, heritage environments or listed building requirements Experience with specification intelligence tools such as NBS Experience with data visualisation tools such as Power BI or Tableau Additional qualifications in leadership, business or change management Values and Cultural Fit This is an employee-owned, purpose-led business and the Sales Director must be a genuine cultural fit. The board are looking for someone who is integrity-led and collaborative, who cares about sustainability as a personal conviction and who is genuinely engaged by the buildings the business works on. Someone who thrives in a smaller, agile environment where their contribution is visible every day. Remuneration and Benefits Base salary 100,000 to 120,000 per annum 2% Deferred Incentive Scheme commencing following January, payable in March. OTE up to 45,000 based on 2023 to 2025 performance figures Employee Ownership profit share: paid to all employees each January following six months of service Profit-dependent and will vary year to year Private healthcare including partner cover (currently WPA) Pension: 7.5% employer contribution, matched Life assurance: 4x annual salary Executive electric vehicle Flexible working features Equity, Diversity and Inclusion This business is committed to a workplace where every person is valued, respected and supported to grow. That commitment is built into its core values of Fairness, Respect and Support. Applications are warmly welcomed from candidates of all backgrounds and communities. If you do not meet every requirement listed but believe this is the right role for you, please apply. We are committed to a fair, consistent and inclusive recruitment process. How to Apply To apply, please submit your CV. To have a confidential conversation before applying or to request further information, please contact the consultant managing this search using the contact details provided in this listing. This appointment is being managed on an exclusive retained basis by an appointed recruitment consultant. Please apply through this job board listing only. Do not contact the business directly. Any unsolicited agency approaches to the client will be treated as introductions made under the terms of this exclusive search. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 10, 2026
Full time
Specialist subcontractor Hertfordshire Permanent, Full Time Salary: 100,000 to 120,000 per annum OTE: Up to 45,000 (based on 2023 to 2025 figures) Location: Hertfordshire (on-site, full time, 37.5 hours per week) The Opportunity A UK market leading, design led, specialist subcontractor is looking for a Sales Director to join its senior leadership team and lead the commercial function through a significant phase of growth and transformation. This is a business with over 60 years of heritage, now employee-owned, working on some of the most architecturally significant and historically protected buildings in the country. Its products, its people and its purpose are genuinely distinctive. So is the opportunity. This is not a role for someone who wants to maintain an existing position. It is for a commercially sharp, values-led sales leader who wants to transform a sales function and make a visible, lasting impact. About the Business Founded in 1966, the business has grown from its origins in acoustic insulation to become the UK's leading specialist in their field. It designs, manufactures and installs its own products, working closely with architects, conservation officers, acousticians, heritage advisers, energy consultants and security specialists. The business transitioned to an Employee Ownership Trust in recent years, which is central to how it operates. Decisions are made collaboratively. People are treated fairly. And the culture genuinely reflects the values the business publishes. This is a board that leads with integrity and expects the same of everyone around the table. The Role Reporting to the Managing Director, the Sales Director will take full ownership of the commercial function including strategy, team leadership, pipeline development, CRM implementation and performance. Strategic Leadership Develop and execute a board-aligned commercial growth strategy Translate business goals into clear sales targets, tactical plans and measurable milestones Identify and activate new market opportunities across heritage, healthcare, commercial offices, education and the public sector Monitor market trends, competitor activity and customer insight to continuously refine strategy Team Development and Change Management Lead, inspire and develop the Technical Sales Consultants team with clarity and accountability from day one Shift the team's focus from inbound enquiry management to proactive, structured business development Embed a strong coaching culture with honest performance conversations and clear role ownership Champion and lead the introduction of a new CRM system, driving adoption and data discipline across the team Business Development and Client Management Personally drive high-profile networking and sector engagement across target markets Build and maintain strategic relationships with architects, main contractors, FM teams and heritage advisors Increase specification pull-through, repeat business and new sector revenue Be personally involved in converting high-value, complex projects Commercial Performance Implement robust KPIs, sales processes and performance reporting Deliver accurate, evidence-based forecasting and disciplined opportunity qualification Build pricing frameworks that reflect performance, compliance, heritage sensitivity and long-term value Lead commercial negotiations on complex projects covering payment terms, scope, change control and risk Cross-Functional Collaboration Work closely with marketing, operations, production and technical teams Represent the sales function at board level with clarity and commercial credibility Representing the company at high profile events, delivering talks and presentations, About You Essential Director or senior sales leadership experience with a clear track record of transforming teams and culture Background in construction product sales, engineered building systems or other technically complex, specification-led B2B environments. Relevant experience from adjacent sectors will also be considered Demonstrated success in driving revenue growth, expanding into new sectors and leading teams through change Strong commercial acumen including pricing strategy, complex negotiation, opportunity qualification and forecasting Advanced CRM user with the ability to use data and sales technology as strategic levers Excellent communication and stakeholder management skills across technical and non-technical audiences Degree in Business, Sales, Marketing or a related field, or equivalent professional experience Desirable Familiarity with building regulations, heritage environments or listed building requirements Experience with specification intelligence tools such as NBS Experience with data visualisation tools such as Power BI or Tableau Additional qualifications in leadership, business or change management Values and Cultural Fit This is an employee-owned, purpose-led business and the Sales Director must be a genuine cultural fit. The board are looking for someone who is integrity-led and collaborative, who cares about sustainability as a personal conviction and who is genuinely engaged by the buildings the business works on. Someone who thrives in a smaller, agile environment where their contribution is visible every day. Remuneration and Benefits Base salary 100,000 to 120,000 per annum 2% Deferred Incentive Scheme commencing following January, payable in March. OTE up to 45,000 based on 2023 to 2025 performance figures Employee Ownership profit share: paid to all employees each January following six months of service Profit-dependent and will vary year to year Private healthcare including partner cover (currently WPA) Pension: 7.5% employer contribution, matched Life assurance: 4x annual salary Executive electric vehicle Flexible working features Equity, Diversity and Inclusion This business is committed to a workplace where every person is valued, respected and supported to grow. That commitment is built into its core values of Fairness, Respect and Support. Applications are warmly welcomed from candidates of all backgrounds and communities. If you do not meet every requirement listed but believe this is the right role for you, please apply. We are committed to a fair, consistent and inclusive recruitment process. How to Apply To apply, please submit your CV. To have a confidential conversation before applying or to request further information, please contact the consultant managing this search using the contact details provided in this listing. This appointment is being managed on an exclusive retained basis by an appointed recruitment consultant. Please apply through this job board listing only. Do not contact the business directly. Any unsolicited agency approaches to the client will be treated as introductions made under the terms of this exclusive search. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 08, 2025
Seasonal
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
Oct 06, 2025
Full time
Support Worker - Supported Living / Mental Health - £26.9k to £28.8k + allowances + excellent benefits - SE London / Catford This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £26.9k, reviewed to £28.8k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South East London / Catford REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients/caseloads at a time. Must be living in UK, with full rights to work in the UK (No Sponsorship available). Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a supported living environment. Great administration and organisation skills. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
The National Examining Board for Dental Nurses (NEBDN) is a registered charity and a leading Awarding Organisation for Dental Nurses in the UK, delivering awards in Diploma, Apprenticeship, and Specialised Post-Registration areas in Radiography, Implant, Oral Health, Sedation, Orthodontics, Special Care and Fluoride Varnish. We work with 100+ Training Providers across England, Scotland, Northern Ireland and Wales, to ensure that Learners' knowledge, understanding and practical skills are assessed by highly experienced practitioners. NEBDN and accredited Providers. The Provider Services Officer focuses on the day-to-day operational support, ensuring providers have what they require to deliver NEBDN accredited qualifications and courses effectively. They will work with the Provider Services Manager to establish, foster and maintain excellent provider relationships ensuring smooth communications, compliance with accreditation requirements and establishing continued provider relationships. They will take responsibility of gathering and collecting data for reporting dashboards, strategies, and external communications to ensure provider operations runs smoothly. Collaborative team working with internal teams such as Marketing, Accreditation, Customer Support, Assessment and Awards and Quality Assurance is essential for this role. Key Responsibilities To deputise for the Provider Services Manager where required. Maintain regular communication with accredited Providers, answering questions on policies, procedures, assessments and compliance so that all Provider related queries are dealt with to the highest standards of service delivery and are escalated where necessary. Escalate complex issues to the Provider Services Manager when required. To collect data for internal documents, reports and meetings as directed by the Provider Services Manager. Monitor Provider performance data flagging trends and risks. Support communication of Provider monitoring, moderation and audit activity to ensure effective communication and information sharing with the Provider and internal NEBDN teams. Assist with Provider landscape review, Provider onboarding, Provider updates and accreditation renewals with the aim of increasing and sustaining business revenue. Maintain accurate records of Provider information, interactions and compliance status reflecting this in relevant systems and providing data internally to NEBDN departments. Gather feedback from Providers and relay this data to Provider Services Manager for dissemination into NEBDN team through relevant meetings. Inform, attend and support the coordination of Provider webinars, networking events, training sessions and briefings in collaboration with the Provider Services Manager. Provide administrative support for Provider network events. Take responsibility for the operational execution of Provider changes in NEBDN developed systems. This includes bespoke portfolio management and in response to Provider regulatory and funding changes. To undertake practical tasks to implement the strategy set by the Provider Services Manager. Work at pace in line with business objectives and priorities. Help identify areas of service improvement. Benefits: Additional annual leave Bereavement leave Company events Enhanced Company pension Enhanced Maternity leave Enhanced Paternity leave Free on-site parking Health & Well-being programme Life Insurance Sick Pay Work from home
Oct 03, 2025
Full time
The National Examining Board for Dental Nurses (NEBDN) is a registered charity and a leading Awarding Organisation for Dental Nurses in the UK, delivering awards in Diploma, Apprenticeship, and Specialised Post-Registration areas in Radiography, Implant, Oral Health, Sedation, Orthodontics, Special Care and Fluoride Varnish. We work with 100+ Training Providers across England, Scotland, Northern Ireland and Wales, to ensure that Learners' knowledge, understanding and practical skills are assessed by highly experienced practitioners. NEBDN and accredited Providers. The Provider Services Officer focuses on the day-to-day operational support, ensuring providers have what they require to deliver NEBDN accredited qualifications and courses effectively. They will work with the Provider Services Manager to establish, foster and maintain excellent provider relationships ensuring smooth communications, compliance with accreditation requirements and establishing continued provider relationships. They will take responsibility of gathering and collecting data for reporting dashboards, strategies, and external communications to ensure provider operations runs smoothly. Collaborative team working with internal teams such as Marketing, Accreditation, Customer Support, Assessment and Awards and Quality Assurance is essential for this role. Key Responsibilities To deputise for the Provider Services Manager where required. Maintain regular communication with accredited Providers, answering questions on policies, procedures, assessments and compliance so that all Provider related queries are dealt with to the highest standards of service delivery and are escalated where necessary. Escalate complex issues to the Provider Services Manager when required. To collect data for internal documents, reports and meetings as directed by the Provider Services Manager. Monitor Provider performance data flagging trends and risks. Support communication of Provider monitoring, moderation and audit activity to ensure effective communication and information sharing with the Provider and internal NEBDN teams. Assist with Provider landscape review, Provider onboarding, Provider updates and accreditation renewals with the aim of increasing and sustaining business revenue. Maintain accurate records of Provider information, interactions and compliance status reflecting this in relevant systems and providing data internally to NEBDN departments. Gather feedback from Providers and relay this data to Provider Services Manager for dissemination into NEBDN team through relevant meetings. Inform, attend and support the coordination of Provider webinars, networking events, training sessions and briefings in collaboration with the Provider Services Manager. Provide administrative support for Provider network events. Take responsibility for the operational execution of Provider changes in NEBDN developed systems. This includes bespoke portfolio management and in response to Provider regulatory and funding changes. To undertake practical tasks to implement the strategy set by the Provider Services Manager. Work at pace in line with business objectives and priorities. Help identify areas of service improvement. Benefits: Additional annual leave Bereavement leave Company events Enhanced Company pension Enhanced Maternity leave Enhanced Paternity leave Free on-site parking Health & Well-being programme Life Insurance Sick Pay Work from home
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Oct 02, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Astute's Power Team is partnering with a leading power generation and engineering services provider, recognised for its expertise in steam plants, piping systems, and industrial maintenance, to recruit a Business Development Manager for its remote-based role with periodic travel to Cardiff. The strategically important Business Development Manager role comes with a competitive salary, performance-based incentives, and flexible working. If you're a Business Development Manager and are looking to work for an organisation that is committed to growth, safety, and operational excellence, then submit your CV to apply today. Responsibilities and duties of the Business Development Manager role Reporting to the Chief Sales Officer / Managing Director you will: Drive growth by identifying and securing new business opportunities in steam plant, piping, and ancillary equipment repair and upgrade projects. Develop and sustain strong relationships with utilities, EPC contractors, and industrial clients, including waste-to-energy operators. Lead the preparation of tenders, proposals, and contracts to successfully secure new projects. Ensure the safe, timely, and efficient delivery of maintenance, repair, and upgrade works on boilers, turbines, piping systems, and ancillary plant. Take ownership of budgets, schedules, manpower planning, and subcontractor management, ensuring full compliance with HSE and quality standards. Introduce and maintain systems to track performance, costs, and client satisfaction, fostering continuous improvement. Mentor and guide multidisciplinary teams, aligning operational performance with long-term business strategy. Act as a company representative at industry forums, technical conferences, and key client meetings. Professional qualifications We are looking for someone with the following: Bachelor's degree in Engineering, Business, or a related discipline, with preference for Mechanical, Power, or Industrial Engineering. A large network in the Energy from Waste or Combined Cycle Gas Turbine market. A minimum of 7 years' experience within power generation, industrial maintenance, or heavy engineering services. In-depth technical expertise across steam plants, piping systems, boilers, turbines, and associated ancillary equipment. Demonstrated success in driving business development while delivering complex projects to a high standard. Comprehensive knowledge of HSE regulations, compliance frameworks, and quality management practices. Personal skills The Business Development Manager role would suit someone who is: Commercially astute with strong business development capabilities. Able to balance revenue growth with operational excellence. A strong leader with excellent negotiation and client relationship skills. Analytical, problem-solving, and confident in decision-making. Customer-focused with a drive for reliability and efficiency. Capable of managing multiple complex projects simultaneously. Comfortable with P&L responsibility and forecasting revenue. Salary and benefits of the Business Development Manager role Competitive salary plus performance-based incentives. Opportunity to lead high-value projects in the power generation and piping services sector. Long-term career development within a highly specialised technical field. Flexible, remote-based role with supportive leadership and collaborative culture. INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Oct 02, 2025
Full time
Astute's Power Team is partnering with a leading power generation and engineering services provider, recognised for its expertise in steam plants, piping systems, and industrial maintenance, to recruit a Business Development Manager for its remote-based role with periodic travel to Cardiff. The strategically important Business Development Manager role comes with a competitive salary, performance-based incentives, and flexible working. If you're a Business Development Manager and are looking to work for an organisation that is committed to growth, safety, and operational excellence, then submit your CV to apply today. Responsibilities and duties of the Business Development Manager role Reporting to the Chief Sales Officer / Managing Director you will: Drive growth by identifying and securing new business opportunities in steam plant, piping, and ancillary equipment repair and upgrade projects. Develop and sustain strong relationships with utilities, EPC contractors, and industrial clients, including waste-to-energy operators. Lead the preparation of tenders, proposals, and contracts to successfully secure new projects. Ensure the safe, timely, and efficient delivery of maintenance, repair, and upgrade works on boilers, turbines, piping systems, and ancillary plant. Take ownership of budgets, schedules, manpower planning, and subcontractor management, ensuring full compliance with HSE and quality standards. Introduce and maintain systems to track performance, costs, and client satisfaction, fostering continuous improvement. Mentor and guide multidisciplinary teams, aligning operational performance with long-term business strategy. Act as a company representative at industry forums, technical conferences, and key client meetings. Professional qualifications We are looking for someone with the following: Bachelor's degree in Engineering, Business, or a related discipline, with preference for Mechanical, Power, or Industrial Engineering. A large network in the Energy from Waste or Combined Cycle Gas Turbine market. A minimum of 7 years' experience within power generation, industrial maintenance, or heavy engineering services. In-depth technical expertise across steam plants, piping systems, boilers, turbines, and associated ancillary equipment. Demonstrated success in driving business development while delivering complex projects to a high standard. Comprehensive knowledge of HSE regulations, compliance frameworks, and quality management practices. Personal skills The Business Development Manager role would suit someone who is: Commercially astute with strong business development capabilities. Able to balance revenue growth with operational excellence. A strong leader with excellent negotiation and client relationship skills. Analytical, problem-solving, and confident in decision-making. Customer-focused with a drive for reliability and efficiency. Capable of managing multiple complex projects simultaneously. Comfortable with P&L responsibility and forecasting revenue. Salary and benefits of the Business Development Manager role Competitive salary plus performance-based incentives. Opportunity to lead high-value projects in the power generation and piping services sector. Long-term career development within a highly specialised technical field. Flexible, remote-based role with supportive leadership and collaborative culture. INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Oct 01, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of Chilled Sauces & Soups! From our site we supply over 37% of the UKs chilled sauces and 20% of the country's chilled soups to both Sainsburys & Asda. What you'll be doing As Technical Officer you will report to the Technical Services Manager, you will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn! Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for making sure customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline so good organisation and excel skills are also required. What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Previous Technical experience is desirable, but not essential, as training will be provided Strong computer skills, particularly with excel. Effective planning and organising Attention to detail Excellent timekeeping skills Excellent communication skills, both written and verbal Ability to work on own initiative Ability to problem solve If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
