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HM TREASURY-1
Senior Business Engagement Adviser
HM TREASURY-1 Darlington, County Durham
Senior Business Engagement Adviser Salary: London: £46,090 - £49,500 / National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) Do you want a varied, fast paced, and stretching role with significant exposure to Special Advisers, Ministers, No.10, and senior stakeholders across business, HMT, and wider government? If so, read on! About the Team The Enterprise and Growth Unit (EGU) promotes sustainable economic growth and higher productivity for the UK. We provide analysis and advice on enterprise, innovation, private sector investment and a cost-effective transition to a low-carbon economy. The Enterprise and Growth Unit has a varied and exciting agenda, and we work closely with a wide variety of other teams across the Treasury. The Business, Trade, and Culture team is a flexible and friendly team of around 20 staff that sits across HMT's economics ministry functions (promoting sustainable economic growth) and its finance ministry functions (spending control for government departments). It manages the department's relationships with business and ensures that public money is spent wisely and in support of the government's objectives. The team is responsible for: - HMT's business engagement strategy and partnership work - Spending and strategy for the Department for Business and Trade and the Department for Culture, Media and Sport - Supporting growth across the advanced manufacturing sector and for small businesses - Inward investment policy. HMT values business engagement and partnership work as an integral part of policy development. As such, the Enterprise and Growth Unit has a team of 6 FTE dedicated to its support and facilitation. About the Job This is a varied, fast paced, and stretching role with significant exposure to Special Advisers, Ministers, No.10, and senior stakeholders across business, HMT, and wider government. Key responsibilities will include: Designing and executing stakeholder engagement for Ministers: ensuring meaningful engagement between business and HMT. Managing and building personal relationships with businesses, civil society, and trade unions - including HMT's relationship with business representative organisations. Designing and executing set-piece events where business engagement is the core focus. Managing strategic partnerships, including efforts in HMT to co-design policy initiatives with external stakeholders. Providing advice to Ministers, Special Advisers, and senior officials on opportunities for stakeholder engagement and public-private collaboration. About You We're looking for people who have the ability to build effective relationships and work collaboratively with a wide range of internal and external and can communicate effectively with senior leaders and break down complicated information. We also need you to manage a busy workload, meet short-term deadlines, and work well under pressure and in a changing environment. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Jun 20, 2026
Full time
Senior Business Engagement Adviser Salary: London: £46,090 - £49,500 / National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) Do you want a varied, fast paced, and stretching role with significant exposure to Special Advisers, Ministers, No.10, and senior stakeholders across business, HMT, and wider government? If so, read on! About the Team The Enterprise and Growth Unit (EGU) promotes sustainable economic growth and higher productivity for the UK. We provide analysis and advice on enterprise, innovation, private sector investment and a cost-effective transition to a low-carbon economy. The Enterprise and Growth Unit has a varied and exciting agenda, and we work closely with a wide variety of other teams across the Treasury. The Business, Trade, and Culture team is a flexible and friendly team of around 20 staff that sits across HMT's economics ministry functions (promoting sustainable economic growth) and its finance ministry functions (spending control for government departments). It manages the department's relationships with business and ensures that public money is spent wisely and in support of the government's objectives. The team is responsible for: - HMT's business engagement strategy and partnership work - Spending and strategy for the Department for Business and Trade and the Department for Culture, Media and Sport - Supporting growth across the advanced manufacturing sector and for small businesses - Inward investment policy. HMT values business engagement and partnership work as an integral part of policy development. As such, the Enterprise and Growth Unit has a team of 6 FTE dedicated to its support and facilitation. About the Job This is a varied, fast paced, and stretching role with significant exposure to Special Advisers, Ministers, No.10, and senior stakeholders across business, HMT, and wider government. Key responsibilities will include: Designing and executing stakeholder engagement for Ministers: ensuring meaningful engagement between business and HMT. Managing and building personal relationships with businesses, civil society, and trade unions - including HMT's relationship with business representative organisations. Designing and executing set-piece events where business engagement is the core focus. Managing strategic partnerships, including efforts in HMT to co-design policy initiatives with external stakeholders. Providing advice to Ministers, Special Advisers, and senior officials on opportunities for stakeholder engagement and public-private collaboration. About You We're looking for people who have the ability to build effective relationships and work collaboratively with a wide range of internal and external and can communicate effectively with senior leaders and break down complicated information. We also need you to manage a busy workload, meet short-term deadlines, and work well under pressure and in a changing environment. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
HM TREASURY-1
Senior Business Analyst
HM TREASURY-1 Norwich, Norfolk
Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500 Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London / Norwich / Darlington About the Team Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We're responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm's Length Bodies, continually improving how we work and the environment we work in. About the Job We're recruiting for two Senior Business Analyst roles within Treasury Business Solutions, covering both technology change and Appian automation. Across both roles, you'll provide high-quality, evidence-based business analysis to support decision making and deliver real outcomes for users and the organisation. You'll work closely with multidisciplinary teams to shape, prioritise and deliver change, ensuring solutions are grounded in user needs and aligned with HMT strategy and standards. You'll be expected to build strong relationships with stakeholders across policy, corporate and digital teams, advising on feasibility, risks and priorities, and ensuring work delivers value for money. Depending on the role, you may also contribute to setting the direction for business analysis, support automation initiatives, manage competing demands across a portfolio, and work with external delivery partners. For the Lead Business Analyst role, you'll have a particular focus on setting standards, leading analysis across a portfolio and supporting the development of others. For the Appian role, you'll focus on enabling effective automation through both strategic and hands-on analysis. Please review the full advert on Civil Service Jobs for more detail on each role and specific responsibilities. About You We're looking for people who can provide strong business analysis leadership, using clear, evidence-based insights to support decision making and deliver value for money. You'll be confident working with multidisciplinary teams to turn user needs into practical outcomes, and comfortable shaping, prioritising and delivering complex change. You'll be able to build strong relationships with stakeholders and partners, influence at a senior level, and ensure work aligns with wider strategy and standards. Above all, you'll be proactive, adaptable and focused on delivering real outcomes, whether that's driving technology change or enabling effective automation across the organisation. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 19, 2026
Full time
Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500 Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London / Norwich / Darlington About the Team Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We're responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm's Length Bodies, continually improving how we work and the environment we work in. About the Job We're recruiting for two Senior Business Analyst roles within Treasury Business Solutions, covering both technology change and Appian automation. Across both roles, you'll provide high-quality, evidence-based business analysis to support decision making and deliver real outcomes for users and the organisation. You'll work closely with multidisciplinary teams to shape, prioritise and deliver change, ensuring solutions are grounded in user needs and aligned with HMT strategy and standards. You'll be expected to build strong relationships with stakeholders across policy, corporate and digital teams, advising on feasibility, risks and priorities, and ensuring work delivers value for money. Depending on the role, you may also contribute to setting the direction for business analysis, support automation initiatives, manage competing demands across a portfolio, and work with external delivery partners. For the Lead Business Analyst role, you'll have a particular focus on setting standards, leading analysis across a portfolio and supporting the development of others. For the Appian role, you'll focus on enabling effective automation through both strategic and hands-on analysis. Please review the full advert on Civil Service Jobs for more detail on each role and specific responsibilities. About You We're looking for people who can provide strong business analysis leadership, using clear, evidence-based insights to support decision making and deliver value for money. You'll be confident working with multidisciplinary teams to turn user needs into practical outcomes, and comfortable shaping, prioritising and delivering complex change. You'll be able to build strong relationships with stakeholders and partners, influence at a senior level, and ensure work aligns with wider strategy and standards. Above all, you'll be proactive, adaptable and focused on delivering real outcomes, whether that's driving technology change or enabling effective automation across the organisation. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
HM TREASURY-1
Head of Legal and Illegal Migration Policy
HM TREASURY-1 Darlington, County Durham
We're looking for a senior policy leader to head HM Treasury's work on legal and illegal migration policy, covering both economic migration and asylum policy. About the Team The Justice, Home Affairs and Equalities team sits at the heart of government, overseeing more than £20bn of spending across the Home Office, Ministry of Justice and wider justice system. Our Home Office branch leads HM Treasury's relationship with key partners, shaping priorities on migration, policing and economic crime to support growth and high-quality public services. We're a friendly, collaborative and inclusive team, committed to developing our people and delivering excellent outcomes. About the Job You'll lead a team of three and shape HM Treasury's approach to Home Office migration policy, ensuring immigration policy supports labour market needs, economic growth and value for money. You'll work closely with the HMT Economics Group and other departments to assess the macroeconomic impacts of migration policy and provide clear, evidence-based advice to ministers. You'll also oversee HMT's engagement on asylum accommodation and international efforts to reduce irregular migration. This is a high-profile role requiring strong strategic judgement, confidence handling sensitive issues, and the ability to turn complex policy, operational and fiscal considerations into clear advice for senior leaders. In this role, you will: Lead HMT's overall migration policy approach, ensuring legal routes support growth and asylum policy is affordable, deliverable and delivers value for money. Shape policy on migration, skills and the labour market, including HMT's input to and analysis of Home Office approaches to legal migration. Assess macroeconomic impacts, working closely with HMT Economics to provide clear, evidence-based advice to ministers. Oversee asylum accommodation, scrutinising costs, delivery risks and value for money. Drive HMT input on irregular migration, ensuring robust assessment of policy effectiveness, costs and economic impacts. Coordinate cross-government working, building strong relationships and aligning priorities across departments to deliver government goals. Lead and develop your team, contributing to the wider leadership of the Justice, Home Affairs and Equalities group. About You We're looking for people who bring strong experience in migration or labour market policy, and/or can apply economic analysis or modelling to quickly build a clear understanding of new policy areas. You'll be confident making decisions in complex situations, able to weigh up different options and explain your thinking clearly. You'll communicate effectively with senior leaders, breaking down complex information into something accessible, and build strong relationships across teams to drive work forward and deliver results. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 19, 2026
Full time
We're looking for a senior policy leader to head HM Treasury's work on legal and illegal migration policy, covering both economic migration and asylum policy. About the Team The Justice, Home Affairs and Equalities team sits at the heart of government, overseeing more than £20bn of spending across the Home Office, Ministry of Justice and wider justice system. Our Home Office branch leads HM Treasury's relationship with key partners, shaping priorities on migration, policing and economic crime to support growth and high-quality public services. We're a friendly, collaborative and inclusive team, committed to developing our people and delivering excellent outcomes. About the Job You'll lead a team of three and shape HM Treasury's approach to Home Office migration policy, ensuring immigration policy supports labour market needs, economic growth and value for money. You'll work closely with the HMT Economics Group and other departments to assess the macroeconomic impacts of migration policy and provide clear, evidence-based advice to ministers. You'll also oversee HMT's engagement on asylum accommodation and international efforts to reduce irregular migration. This is a high-profile role requiring strong strategic judgement, confidence handling sensitive issues, and the ability to turn complex policy, operational and fiscal considerations into clear advice for senior leaders. In this role, you will: Lead HMT's overall migration policy approach, ensuring legal routes support growth and asylum policy is affordable, deliverable and delivers value for money. Shape policy on migration, skills and the labour market, including HMT's input to and analysis of Home Office approaches to legal migration. Assess macroeconomic impacts, working closely with HMT Economics to provide clear, evidence-based advice to ministers. Oversee asylum accommodation, scrutinising costs, delivery risks and value for money. Drive HMT input on irregular migration, ensuring robust assessment of policy effectiveness, costs and economic impacts. Coordinate cross-government working, building strong relationships and aligning priorities across departments to deliver government goals. Lead and develop your team, contributing to the wider leadership of the Justice, Home Affairs and Equalities group. About You We're looking for people who bring strong experience in migration or labour market policy, and/or can apply economic analysis or modelling to quickly build a clear understanding of new policy areas. You'll be confident making decisions in complex situations, able to weigh up different options and explain your thinking clearly. You'll communicate effectively with senior leaders, breaking down complex information into something accessible, and build strong relationships across teams to drive work forward and deliver results. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Sellick Partnership
Management Accountant
Sellick Partnership Birkenhead, Merseyside
Management Accountant 48,000 Permanent Wirral Hybrid Management Accountant required for one of our not for profit organisations based on the Wirral. The Management Accountant will support the Finance Business Partner by delivering accurate financial analysis, reporting, and insights. The role will play a key part in budgeting, forecasting, and improving financial performance, ensuring effective use of resources to support the organisation's strategic objectives and service delivery. Key Responsibilities; Prepare monthly management accounts and financial reports. Analyse financial performance, identifying trends, variances, and risks. Provide insightful commentary and recommendations to budget holders and senior management. Support the production of statutory accounts and regulatory returns. Lead or support the annual budgeting process across departments. Produce regular forecasts and scenario analysis. Act as a finance business partner to operational teams. Provide financial advice and challenge to support decision-making. Translate financial data into clear, actionable insights for non-finance colleagues. Monitor and analyse income streams Track and report on cost drivers Identify opportunities for efficiency savings and value for money. Knowledge & Skills; Ideally Qualified /Part-qualified accountant (ACCA, CIMA, ACA) or equivalent experience. Experience in a finance analyst, management accounting, or similar role. Experience of budgeting, forecasting, and financial reporting. Ideally experience within public sector, or not-for-profit environments Advanced Excel and strong financial modelling capability. Ability to interpret and communicate financial information clearly. Understanding of financial controls, governance, and compliance. Strong attention to detail and accuracy. Proactive, with a continuous improvement mindset. Excellent communication and stakeholder management skills. Ability to work independently and manage competing priorities. Whats on offer; Competitive pension scheme Hybrid working options Learning and development opportunities Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 19, 2026
Full time
Management Accountant 48,000 Permanent Wirral Hybrid Management Accountant required for one of our not for profit organisations based on the Wirral. The Management Accountant will support the Finance Business Partner by delivering accurate financial analysis, reporting, and insights. The role will play a key part in budgeting, forecasting, and improving financial performance, ensuring effective use of resources to support the organisation's strategic objectives and service delivery. Key Responsibilities; Prepare monthly management accounts and financial reports. Analyse financial performance, identifying trends, variances, and risks. Provide insightful commentary and recommendations to budget holders and senior management. Support the production of statutory accounts and regulatory returns. Lead or support the annual budgeting process across departments. Produce regular forecasts and scenario analysis. Act as a finance business partner to operational teams. Provide financial advice and challenge to support decision-making. Translate financial data into clear, actionable insights for non-finance colleagues. Monitor and analyse income streams Track and report on cost drivers Identify opportunities for efficiency savings and value for money. Knowledge & Skills; Ideally Qualified /Part-qualified accountant (ACCA, CIMA, ACA) or equivalent experience. Experience in a finance analyst, management accounting, or similar role. Experience of budgeting, forecasting, and financial reporting. Ideally experience within public sector, or not-for-profit environments Advanced Excel and strong financial modelling capability. Ability to interpret and communicate financial information clearly. Understanding of financial controls, governance, and compliance. Strong attention to detail and accuracy. Proactive, with a continuous improvement mindset. Excellent communication and stakeholder management skills. Ability to work independently and manage competing priorities. Whats on offer; Competitive pension scheme Hybrid working options Learning and development opportunities Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Solus Accident Repair Centres
IT Governance Risk and Compliance Analyst
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview At Solus, we are strengthening our technology governance and cyber resilience as we continue to grow. We are looking for an IT Governance, Risk and Compliance (GRC) Analyst to help us maintain a secure, well governed and compliant technology environment across the business. This is a great role for someone who enjoys analysing detail, challenging constructively, influencing stakeholders and helping teams make confident, risk-based decisions. About the role As our IT GRC Analyst, you will support the Cyber Security, Risk and Assurance function with a mixture of governance activity, assurance reviews, supplier assessments and compliance oversight. You will help us meet Aviva Group requirements, regulatory expectations and industry standards while ensuring our technology risks are understood and well managed. Location: Fully remote (UK based). Responsibilities Maintain and improve our IT risk register, ensuring risks are clear, evidenced and tracked Support risk owners with guidance on controls, remediation and governance requirements Complete compliance reviews, control testing and assurance activities Produce risk and compliance reporting for leadership forums Carry out supplier assurance assessments, recommend improvements and escalate risk where needed Keep IT policies and standards up to date and aligned with Aviva and recognised frameworks Provide clear insight to non technical colleagues on risk, controls and potential impacts Support Group assurance activity and represent Solus in relevant forums This is an individual contributor role with a high level of ownership and plenty of opportunity to influence how we operate. Qualifications You will thrive in this role if you have: Knowledge of GRC frameworks such as ISO 27001, NIST CSF, Cyber Essentials or DPA Experience in risk management, governance or cyber/security assurance The ability to analyse complex information and turn it into clear, meaningful insight Confidence challenging and advising colleagues at all levels Strong communication and stakeholder management skills Certifications such as CISM, CRISC or CGRC are desirable but not essential. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 19, 2026
Full time
Overview At Solus, we are strengthening our technology governance and cyber resilience as we continue to grow. We are looking for an IT Governance, Risk and Compliance (GRC) Analyst to help us maintain a secure, well governed and compliant technology environment across the business. This is a great role for someone who enjoys analysing detail, challenging constructively, influencing stakeholders and helping teams make confident, risk-based decisions. About the role As our IT GRC Analyst, you will support the Cyber Security, Risk and Assurance function with a mixture of governance activity, assurance reviews, supplier assessments and compliance oversight. You will help us meet Aviva Group requirements, regulatory expectations and industry standards while ensuring our technology risks are understood and well managed. Location: Fully remote (UK based). Responsibilities Maintain and improve our IT risk register, ensuring risks are clear, evidenced and tracked Support risk owners with guidance on controls, remediation and governance requirements Complete compliance reviews, control testing and assurance activities Produce risk and compliance reporting for leadership forums Carry out supplier assurance assessments, recommend improvements and escalate risk where needed Keep IT policies and standards up to date and aligned with Aviva and recognised frameworks Provide clear insight to non technical colleagues on risk, controls and potential impacts Support Group assurance activity and represent Solus in relevant forums This is an individual contributor role with a high level of ownership and plenty of opportunity to influence how we operate. Qualifications You will thrive in this role if you have: Knowledge of GRC frameworks such as ISO 27001, NIST CSF, Cyber Essentials or DPA Experience in risk management, governance or cyber/security assurance The ability to analyse complex information and turn it into clear, meaningful insight Confidence challenging and advising colleagues at all levels Strong communication and stakeholder management skills Certifications such as CISM, CRISC or CGRC are desirable but not essential. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
HM TREASURY-1
Data and Insights Lead
HM TREASURY-1 City Of Westminster, London
Data and Insights Lead Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) Can you demonstrate excellence in quantitative analysis, data management, data visualisation and evaluation? If yes, then within this role you will be able to run projects to a high standard and deliver high-quality outputs, while influencing interested parties. About the Team The centre for the Government Debt Management Function (GDMF) is a small team of 14, providing expertise and strategic leadership to align debt management practices across government and improve how government resolves overdue debt. Ensuring that people or businesses are paying or repaying what is due to government is essential to protecting public finances and supporting confidence in our systems. When debt arises, we seek to deal with it efficiently, effectively and fairly. Collecting money owed to government, or recovered by government on behalf of others, ensures more funding available for public services, reduces pressure to increase borrowing or taxes, and makes sure that no one is better off by failing to pay what they should. We work closely with the private sector and debt advice sector to ensure that those who cannot pay through financial, mental or physical vulnerability, are identified and able to access the relevant advice and support. This means debt recovery and enforcement activity can focus on those who are deliberately trying to avoid repaying their debts. Through our 2026-30 Government Debt Strategy , Functional Standard and Public Sector Toolkits we set expectations for the management of overdue debt across the function and articulate the strategic aims that will enable us to work towards this. Through our Debt Capability work we ensure we have a professional, and innovative workforce, equipped with the skills and knowledge to manage and resolve debt on behalf of the government. The key responsibilities of the post-holder will be: As Debt Data and Insights Lead, you will own the GDMF's programme of data analysis, insight and sharing of good practice. This is a key element of the new 2026-30 Government Debt Management Strategy . Your work will ensure we have robust data management processes in place and produce the high-quality reports and visualisations that support decision-making by senior leaders. In this role, you will have the opportunity to take an innovative and creative approach to data analysis, harnessing new methods, tools, and data sources to unlock deeper insights. We will rely on you to generate actionable intelligence that strengthens decision making across the debt portfolio. You will work across boundaries-engaging operational departments, analysts, policy teams, finance colleagues, and functional leaders-to turn data into clear findings, practical recommendations, and measurable improvements. We are looking for people who have the right set of skills for the role, demonstrating excellence in quantitative analysis, data management, data visualisation, and evaluation. Operating within this role you will be encouraged to run projects to a high standard and deliver high-quality outputs, while influencing interested parties. Being responsible for debt data collection from departments, covering performance, efficiency and fairness metrics, ensuring data quality processes are maintained. Carrying out exciting quantitative analysis to understand trends in government debt portfolios, including volumes, values, flows, segmentation, and performance over time. Translating analysis into actionable insight for a range of audiences (operational teams, policy colleagues, senior leaders). We need you to develop and maintain a clear narrative on "what the data is telling us", including key risks, opportunities, and emerging issues. Developing high-quality dashboards, visualisations and briefing products to communicate performance and insight clearly and accurately, bringing data together from different sources. Leading evaluation activity to assess functional interventions (toolkits, standards, training, assurance activity, departmental improvement plans) and to ensure we build evaluation into our work from the beginning. Building strong working relationships with debt leads analysts, digital/data teams, operational delivery leaders, and functional colleagues across government, including taking the lead in running the cross-government data board. Contributing to cross-government forums and working groups, representing our evidence and insight perspective. The contributions you make will be crucial in improving consistency of data definitions and reporting, recognising differences in systems and operational contexts. Supporting departments across government in embracing current good practice and innovation in use of data for debt management purposes, drawing from the private sector and from across government. About You We want you to demonstrate your experience in leading the development and application of data analysis approaches, with a proven ability to translate complex data sets, analytical frameworks, and strategic objectives into clear, actionable insights that drive effective operational decision-making. We would like you to have the ability to build relationships across departments and with delivery partners to align approaches and implement projects consistently as well as being able to seek out opportunities to create effective change and suggest innovative ideas for improvements in the management of debt owed to government. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages
Jun 19, 2026
Full time
Data and Insights Lead Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) or Darlington (Feethams House) Can you demonstrate excellence in quantitative analysis, data management, data visualisation and evaluation? If yes, then within this role you will be able to run projects to a high standard and deliver high-quality outputs, while influencing interested parties. About the Team The centre for the Government Debt Management Function (GDMF) is a small team of 14, providing expertise and strategic leadership to align debt management practices across government and improve how government resolves overdue debt. Ensuring that people or businesses are paying or repaying what is due to government is essential to protecting public finances and supporting confidence in our systems. When debt arises, we seek to deal with it efficiently, effectively and fairly. Collecting money owed to government, or recovered by government on behalf of others, ensures more funding available for public services, reduces pressure to increase borrowing or taxes, and makes sure that no one is better off by failing to pay what they should. We work closely with the private sector and debt advice sector to ensure that those who cannot pay through financial, mental or physical vulnerability, are identified and able to access the relevant advice and support. This means debt recovery and enforcement activity can focus on those who are deliberately trying to avoid repaying their debts. Through our 2026-30 Government Debt Strategy , Functional Standard and Public Sector Toolkits we set expectations for the management of overdue debt across the function and articulate the strategic aims that will enable us to work towards this. Through our Debt Capability work we ensure we have a professional, and innovative workforce, equipped with the skills and knowledge to manage and resolve debt on behalf of the government. The key responsibilities of the post-holder will be: As Debt Data and Insights Lead, you will own the GDMF's programme of data analysis, insight and sharing of good practice. This is a key element of the new 2026-30 Government Debt Management Strategy . Your work will ensure we have robust data management processes in place and produce the high-quality reports and visualisations that support decision-making by senior leaders. In this role, you will have the opportunity to take an innovative and creative approach to data analysis, harnessing new methods, tools, and data sources to unlock deeper insights. We will rely on you to generate actionable intelligence that strengthens decision making across the debt portfolio. You will work across boundaries-engaging operational departments, analysts, policy teams, finance colleagues, and functional leaders-to turn data into clear findings, practical recommendations, and measurable improvements. We are looking for people who have the right set of skills for the role, demonstrating excellence in quantitative analysis, data management, data visualisation, and evaluation. Operating within this role you will be encouraged to run projects to a high standard and deliver high-quality outputs, while influencing interested parties. Being responsible for debt data collection from departments, covering performance, efficiency and fairness metrics, ensuring data quality processes are maintained. Carrying out exciting quantitative analysis to understand trends in government debt portfolios, including volumes, values, flows, segmentation, and performance over time. Translating analysis into actionable insight for a range of audiences (operational teams, policy colleagues, senior leaders). We need you to develop and maintain a clear narrative on "what the data is telling us", including key risks, opportunities, and emerging issues. Developing high-quality dashboards, visualisations and briefing products to communicate performance and insight clearly and accurately, bringing data together from different sources. Leading evaluation activity to assess functional interventions (toolkits, standards, training, assurance activity, departmental improvement plans) and to ensure we build evaluation into our work from the beginning. Building strong working relationships with debt leads analysts, digital/data teams, operational delivery leaders, and functional colleagues across government, including taking the lead in running the cross-government data board. Contributing to cross-government forums and working groups, representing our evidence and insight perspective. The contributions you make will be crucial in improving consistency of data definitions and reporting, recognising differences in systems and operational contexts. Supporting departments across government in embracing current good practice and innovation in use of data for debt management purposes, drawing from the private sector and from across government. About You We want you to demonstrate your experience in leading the development and application of data analysis approaches, with a proven ability to translate complex data sets, analytical frameworks, and strategic objectives into clear, actionable insights that drive effective operational decision-making. We would like you to have the ability to build relationships across departments and with delivery partners to align approaches and implement projects consistently as well as being able to seek out opportunities to create effective change and suggest innovative ideas for improvements in the management of debt owed to government. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages
Exalto Consulting
Business Analyst - Manchester - hybrid - £41k
Exalto Consulting City, Manchester
IT Business Analyst Location: Manchester 2 3 days on site Salary: £41,000 + excellent benefits Type: Full-time, Permanent We re looking for an experienced IT Business Analyst to support a range of digital, technology, and service improvement projects within a public sector environment. You ll work closely with stakeholders, project teams, technical specialists, and suppliers to gather requirements, document business needs, and support the delivery of effective change. The role will suit someone confident working in structured, governance-led environments where quality, value for money, and service outcomes are key. You ll also help guide BA activity across projects, including working with contractors and external suppliers to ensure consistent standards and high-quality delivery. Key responsibilities include: Gathering, analysing, and documenting business requirements. Supporting IT, digital, and service transformation projects. Creating work packages, process documentation, user stories, and requirements specifications. Working with stakeholders across operational, technical, and senior leadership teams. Supporting benefits tracking, quality assurance, budget monitoring, and project governance. Contributing to enterprise architecture and best-practice BA standards. Supervising or guiding BA teams, contractors, and suppliers where required. We re looking for someone with: Proven Business Analysis experience across IT, digital, or change projects. Experience in public sector, government, local authority, healthcare, education, blue light, housing, or another regulated environment. Strong stakeholder engagement and requirements gathering skills. Experience working with suppliers, contractors, or wider project teams. Knowledge of BA tools, project governance, benefits realisation, and service improvement. PRINCE2 or equivalent project experience. ITIL Foundation V4. Strong MS Office and SharePoint skills. This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public service transformation while developing their career in a supportive, collaborative environment.
Jun 18, 2026
Full time
IT Business Analyst Location: Manchester 2 3 days on site Salary: £41,000 + excellent benefits Type: Full-time, Permanent We re looking for an experienced IT Business Analyst to support a range of digital, technology, and service improvement projects within a public sector environment. You ll work closely with stakeholders, project teams, technical specialists, and suppliers to gather requirements, document business needs, and support the delivery of effective change. The role will suit someone confident working in structured, governance-led environments where quality, value for money, and service outcomes are key. You ll also help guide BA activity across projects, including working with contractors and external suppliers to ensure consistent standards and high-quality delivery. Key responsibilities include: Gathering, analysing, and documenting business requirements. Supporting IT, digital, and service transformation projects. Creating work packages, process documentation, user stories, and requirements specifications. Working with stakeholders across operational, technical, and senior leadership teams. Supporting benefits tracking, quality assurance, budget monitoring, and project governance. Contributing to enterprise architecture and best-practice BA standards. Supervising or guiding BA teams, contractors, and suppliers where required. We re looking for someone with: Proven Business Analysis experience across IT, digital, or change projects. Experience in public sector, government, local authority, healthcare, education, blue light, housing, or another regulated environment. Strong stakeholder engagement and requirements gathering skills. Experience working with suppliers, contractors, or wider project teams. Knowledge of BA tools, project governance, benefits realisation, and service improvement. PRINCE2 or equivalent project experience. ITIL Foundation V4. Strong MS Office and SharePoint skills. This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public service transformation while developing their career in a supportive, collaborative environment.
Adecco
Reconciliation and Reporting Analyst
Adecco
Reconciliation and Reporting Analyst London/Hybrid Contract to March 2027 Day rate from £350 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking a Reconciliation and Reporting Analyst to join the team on a contract to the end of the March 2027. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. It would be expected that you would be fully office based for the first couple of weeks as you learn the role. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Based in the Limit Control side of the EDLC team you will ensure all limits across the bank are maintained and updated along with any excesses that occur on a daily basis. This will be Derivative limits and also helping to maintain their Trade Finance limits on the GGS system and working closely with other Operations Administration Departments to ensure all systems are correct and as per Credit Approvals. Purpose of Job Proactively provide support to Front Office departments for efficient execution of limit transactions across all bank systems. These are several different limits including Derivative, Money Market and Loan products. Responsibility for the accurate reporting of limit excesses across all EMEA Front Office Departments, ensuring excesses are escalated and followed through to resolution. Provide accurate reconciliations across a multitude of systems to ensure limits and transactions adhere to credit approved applications and credit approved conditions. Input limits to booking systems in relation to Foreign Exchange, Money Market and Overdraft products. Regularly review and maintain internal procedures Ability to multi-task and change priorities at short notice whilst continuing to supply quality service. Promote a control culture to ensure the Section accurately captures all transactions in the Banks core processing systems Constructively challenge and influence change to enhance business performance for the Section and Department Undertakes the role to support the collection and registration of covenant information in the Deal Document Tracking (DDT) system as defined in facility documentation, to include Compliance/Margin Certificates, Financial Statements, Forecasts, and Budgets. Manage and circulate overdue reporting to front office and team heads. Reconciliation between all systems to ensure Credit Approvals are replicated in each system Ensure all daily excesses are investigated and escalated in a timely manner Prepare and Distribute reports relating to limit set up and usage Support project work where required, including necessary system testing. About you Candidate must be an excellent team player with great communication skills to be able to liaise with all members of EDLC and wider departments. They must be well organised and self-motivated with strong interpersonal skills. Ability to bring a solution-based approach to issues, working with the team to move transactions forward. Demonstrate a proactive attitude and take the initiative to provide high quality levels of service to both our internal and external customers Eager to learn and be able to operate in a team that covers a wide variety of tasks where each area can be busy at different times. The ability to multi task and prioritise workloads efficiently to ensure SLA's are met and all required work is completed to a high standard. Experience & Skills A Level educated (or equivalent), with some exposure or interest in finance, banking, or business operations. Strong willingness to learn and quickly develop knowledge across banking products, including derivatives, FX, and trade finance. Highly organised with the ability to prioritise workloads and manage multiple tasks effectively, particularly during busy reporting periods. Demonstrates a proactive, "can-do" attitude with a strong work ethic and willingness to take initiative in a fast-paced environment. Comfortable performing high volumes of reconciliations, data checks, and reporting tasks with strong attention to detail and accuracy. Good analytical and problem-solving skills, with the ability to identify discrepancies, investigate issues, and support timely resolution. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and build relationships with stakeholders. Confident using Excel and ideally exposure to Power BI or similar reporting tools. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 18, 2026
Contractor
Reconciliation and Reporting Analyst London/Hybrid Contract to March 2027 Day rate from £350 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking a Reconciliation and Reporting Analyst to join the team on a contract to the end of the March 2027. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. It would be expected that you would be fully office based for the first couple of weeks as you learn the role. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Based in the Limit Control side of the EDLC team you will ensure all limits across the bank are maintained and updated along with any excesses that occur on a daily basis. This will be Derivative limits and also helping to maintain their Trade Finance limits on the GGS system and working closely with other Operations Administration Departments to ensure all systems are correct and as per Credit Approvals. Purpose of Job Proactively provide support to Front Office departments for efficient execution of limit transactions across all bank systems. These are several different limits including Derivative, Money Market and Loan products. Responsibility for the accurate reporting of limit excesses across all EMEA Front Office Departments, ensuring excesses are escalated and followed through to resolution. Provide accurate reconciliations across a multitude of systems to ensure limits and transactions adhere to credit approved applications and credit approved conditions. Input limits to booking systems in relation to Foreign Exchange, Money Market and Overdraft products. Regularly review and maintain internal procedures Ability to multi-task and change priorities at short notice whilst continuing to supply quality service. Promote a control culture to ensure the Section accurately captures all transactions in the Banks core processing systems Constructively challenge and influence change to enhance business performance for the Section and Department Undertakes the role to support the collection and registration of covenant information in the Deal Document Tracking (DDT) system as defined in facility documentation, to include Compliance/Margin Certificates, Financial Statements, Forecasts, and Budgets. Manage and circulate overdue reporting to front office and team heads. Reconciliation between all systems to ensure Credit Approvals are replicated in each system Ensure all daily excesses are investigated and escalated in a timely manner Prepare and Distribute reports relating to limit set up and usage Support project work where required, including necessary system testing. About you Candidate must be an excellent team player with great communication skills to be able to liaise with all members of EDLC and wider departments. They must be well organised and self-motivated with strong interpersonal skills. Ability to bring a solution-based approach to issues, working with the team to move transactions forward. Demonstrate a proactive attitude and take the initiative to provide high quality levels of service to both our internal and external customers Eager to learn and be able to operate in a team that covers a wide variety of tasks where each area can be busy at different times. The ability to multi task and prioritise workloads efficiently to ensure SLA's are met and all required work is completed to a high standard. Experience & Skills A Level educated (or equivalent), with some exposure or interest in finance, banking, or business operations. Strong willingness to learn and quickly develop knowledge across banking products, including derivatives, FX, and trade finance. Highly organised with the ability to prioritise workloads and manage multiple tasks effectively, particularly during busy reporting periods. Demonstrates a proactive, "can-do" attitude with a strong work ethic and willingness to take initiative in a fast-paced environment. Comfortable performing high volumes of reconciliations, data checks, and reporting tasks with strong attention to detail and accuracy. Good analytical and problem-solving skills, with the ability to identify discrepancies, investigate issues, and support timely resolution. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and build relationships with stakeholders. Confident using Excel and ideally exposure to Power BI or similar reporting tools. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
B3Living
Cyber Security Officer
B3Living Hertford, Hertfordshire
Cyber Security Officer Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £46,631 - £51,813 We have an exciting opportunity for a cybersecurity professional with experience in information security, risk management, and compliance, along with the ability to communicate complex security matters to a range of stakeholders. In this role, you ll help protect our systems, data and people by supporting and enhancing our cybersecurity framework. Working closely with colleagues, suppliers and senior stakeholders, you ll co-ordinate cyber risk management activities, maintain key security controls and ensure compliance with relevant standards and best practice. You ll play an important role in strengthening our cyber resilience, leading security awareness initiatives, supporting incident response and helping to embed a security-first culture across the business. Through your work, you ll help ensure security considerations are integrated into projects, processes and decision-making, enabling us to operate safely and confidently in an evolving threat landscape. We re looking for someone with - Experience in an information security and/or cybersecurity role - Experience producing clear policies, procedures, risk registers and reports for non-technical audiences - Good working knowledge of Microsoft 365 and/or Azure AD (Entra ID), endpoint security, email security and core network concepts - An understanding of UK data protection principles and how security controls support compliance - Strong stakeholder management skills - A relevant qualification(s) or evidence of continuous professional development (e.g., Cyber Essentials/Plus familiarity, CompTIA Security+, SC-900, ISO 27001 Foundation, or equivalent experience) A basic DBS check will be required for this role, which we will pay for. We re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. We enjoy a benefits package that offers something for everyone, including - 27 days holiday per year plus bank holidays (pro rata for part-time colleagues). - Buy and sell holiday scheme. - Cross-organisational bonus scheme. - Up to 12% pension contribution. - Life assurance cover. - Funded health cash plan or subsidised private medical insurance. - Discount vouchers. - Enhanced family leave. - Range of special leave. - Car loans, cycle to work and electric car lease scheme. The closing date for this vacancy is 15th June 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. Other organisations may call this role Cyber Security Analyst, Information Security Officer, Information Security Analyst, Cyber Security Specialist, IT Security Officer, IT Security Analyst, Cyber Risk Officer, or Security and Compliance Officer. We re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you d thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. So, if you d like to join us as a Cyber Security Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jun 18, 2026
Full time
Cyber Security Officer Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £46,631 - £51,813 We have an exciting opportunity for a cybersecurity professional with experience in information security, risk management, and compliance, along with the ability to communicate complex security matters to a range of stakeholders. In this role, you ll help protect our systems, data and people by supporting and enhancing our cybersecurity framework. Working closely with colleagues, suppliers and senior stakeholders, you ll co-ordinate cyber risk management activities, maintain key security controls and ensure compliance with relevant standards and best practice. You ll play an important role in strengthening our cyber resilience, leading security awareness initiatives, supporting incident response and helping to embed a security-first culture across the business. Through your work, you ll help ensure security considerations are integrated into projects, processes and decision-making, enabling us to operate safely and confidently in an evolving threat landscape. We re looking for someone with - Experience in an information security and/or cybersecurity role - Experience producing clear policies, procedures, risk registers and reports for non-technical audiences - Good working knowledge of Microsoft 365 and/or Azure AD (Entra ID), endpoint security, email security and core network concepts - An understanding of UK data protection principles and how security controls support compliance - Strong stakeholder management skills - A relevant qualification(s) or evidence of continuous professional development (e.g., Cyber Essentials/Plus familiarity, CompTIA Security+, SC-900, ISO 27001 Foundation, or equivalent experience) A basic DBS check will be required for this role, which we will pay for. We re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. We enjoy a benefits package that offers something for everyone, including - 27 days holiday per year plus bank holidays (pro rata for part-time colleagues). - Buy and sell holiday scheme. - Cross-organisational bonus scheme. - Up to 12% pension contribution. - Life assurance cover. - Funded health cash plan or subsidised private medical insurance. - Discount vouchers. - Enhanced family leave. - Range of special leave. - Car loans, cycle to work and electric car lease scheme. The closing date for this vacancy is 15th June 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. Other organisations may call this role Cyber Security Analyst, Information Security Officer, Information Security Analyst, Cyber Security Specialist, IT Security Officer, IT Security Analyst, Cyber Risk Officer, or Security and Compliance Officer. We re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you d thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. So, if you d like to join us as a Cyber Security Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Peaks and Plains Housing
Asset Data Analyst
Peaks and Plains Housing Macclesfield, Cheshire
Asset Data Analyst Macclesfield - Agile - offering a mix of office and home working Salary: £38,000 per annum Hours - 37 Hours per week We re a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. We re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We now have a vacancy for an Asset Data Analyst to join our Asset and Development team. You will be responsible for maintaining high-quality housing asset information to support safe, compliant and value-for-money investment decisions. The role manages and improves asset datasets (e.g., stock condition, component lifecycles, compliance and energy data), produces insight and reporting for operational teams and leadership, and supports robust data governance across asset management systems. We can offer you: 29 days holiday per year plus birthday leave and Bank Holidays A great pension scheme that s tailored to suit your needs Agile working providing homeworking and flexibility of working hours. A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development opportunities let us help you reach your career goals. A modern office with a friendly working environment To succeed, you ll have demonstrable experience in an analyst or data-focused role with experience of working with large datasets and database concepts. You will have the ability to identify patterns, exceptions and root causes, translate findings into clear recommendations and communicate to non-technical colleagues. The ideal candidate will also have knowledge of data quality and governance practices, advanced Excel skills and the ability to manage competing deadlines whilst delivering accurate outputs. For further details of the role, please take a look at the job description attached to this advert. Our values guide everything we do, so we re keen to hear from people who share a similar outlook and want to make a positive impact. Closing date: Thursday 11th June 2026
Jun 18, 2026
Full time
Asset Data Analyst Macclesfield - Agile - offering a mix of office and home working Salary: £38,000 per annum Hours - 37 Hours per week We re a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. We re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We now have a vacancy for an Asset Data Analyst to join our Asset and Development team. You will be responsible for maintaining high-quality housing asset information to support safe, compliant and value-for-money investment decisions. The role manages and improves asset datasets (e.g., stock condition, component lifecycles, compliance and energy data), produces insight and reporting for operational teams and leadership, and supports robust data governance across asset management systems. We can offer you: 29 days holiday per year plus birthday leave and Bank Holidays A great pension scheme that s tailored to suit your needs Agile working providing homeworking and flexibility of working hours. A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development opportunities let us help you reach your career goals. A modern office with a friendly working environment To succeed, you ll have demonstrable experience in an analyst or data-focused role with experience of working with large datasets and database concepts. You will have the ability to identify patterns, exceptions and root causes, translate findings into clear recommendations and communicate to non-technical colleagues. The ideal candidate will also have knowledge of data quality and governance practices, advanced Excel skills and the ability to manage competing deadlines whilst delivering accurate outputs. For further details of the role, please take a look at the job description attached to this advert. Our values guide everything we do, so we re keen to hear from people who share a similar outlook and want to make a positive impact. Closing date: Thursday 11th June 2026
GENERAL COUNCIL OF THE BAR-1
Policy Analyst: Regulatory Affairs and Ethics
GENERAL COUNCIL OF THE BAR-1
The Bar Council is the voice of the barrister profession in England and Wales. We lead, represent and support the Bar in the public interest, championing the rule of law and access to justice. Our nearly 18,000 members - self-employed and employed barristers - make up a united Bar that aims to be strong, inclusive, independent and influential. The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board. Regulatory affairs and ethics is a wide-ranging area of policy that also encompasses Anti Money Laundering (AML) and sanctions. The role sits within the policy team and involves working closely with barrister committee members and other legal sector organisations. Ethics support is one of the most valued services delivered by the Bar Council to the Bar. You will lead the maintenance of a suite of online ethics guidance documents together with the Ethics Committee. You'll be expected to contribute to Ethics Committee meetings and become involved in other aspects of its work, for example, producing consultation responses and organising ethics webinars. As an advisor you will answer telephone and written ethical and professional practice enquiries from barristers with reference to the Bar Standards Board Handbook. With time, you will be expected to assist with the training and mentoring of new ethics advisers. You'll be responsible for representing the Bar's interests on (AML) and sanctions. This involves being the executive to the barrister led Anti Money-Laundering and Sanctions Working Groups and liaising with key stakeholders such as the Bar Standards Board and other UK Bar Associations. There will also be opportunity for involvement in other regulatory work such as responding to regulatory consultations and developing evidence led policy. Regulation is a fast paced and exciting policy area that regularly throws up challenging issues that require research and collaboration with other teams and Bar leaders. You should be degree qualified (or equivalent level of experience) and have experience of policy issues within a similar organisation, including drafting policies and dealing with consultation responses. You should also have experience in the field of professional regulation, some committee management experience and some knowledge of the legal sector. You must be highly organised, flexible and proactive with demonstrable experience of being able to master complex information and communicate it clearly in a variety of contexts. This role requires a minimum of two days per week in the office; located in High Holborn, London. It is desirable for you to have a law degree and experience of service delivery in a membership organisation. Similarly, knowledge of any (or all) of the following would be an advantage: the Barristers' profession, the BSB Handbook, the regulation of legal services and the money laundering and sanctions regulations and experience giving support on a telephone line. In return the Bar Council offers excellent terms and conditions of employment, including: Up to 27 days annual leave Up to 12% employer's pension contribution Enhanced maternity and paternity pay Life cover, and more The Bar Council is Disability Confident. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. Closing Date: Friday 3 July, 2026 Proposed Interview Date: Week Commencing 13 July, 2026
Jun 18, 2026
Full time
The Bar Council is the voice of the barrister profession in England and Wales. We lead, represent and support the Bar in the public interest, championing the rule of law and access to justice. Our nearly 18,000 members - self-employed and employed barristers - make up a united Bar that aims to be strong, inclusive, independent and influential. The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board. Regulatory affairs and ethics is a wide-ranging area of policy that also encompasses Anti Money Laundering (AML) and sanctions. The role sits within the policy team and involves working closely with barrister committee members and other legal sector organisations. Ethics support is one of the most valued services delivered by the Bar Council to the Bar. You will lead the maintenance of a suite of online ethics guidance documents together with the Ethics Committee. You'll be expected to contribute to Ethics Committee meetings and become involved in other aspects of its work, for example, producing consultation responses and organising ethics webinars. As an advisor you will answer telephone and written ethical and professional practice enquiries from barristers with reference to the Bar Standards Board Handbook. With time, you will be expected to assist with the training and mentoring of new ethics advisers. You'll be responsible for representing the Bar's interests on (AML) and sanctions. This involves being the executive to the barrister led Anti Money-Laundering and Sanctions Working Groups and liaising with key stakeholders such as the Bar Standards Board and other UK Bar Associations. There will also be opportunity for involvement in other regulatory work such as responding to regulatory consultations and developing evidence led policy. Regulation is a fast paced and exciting policy area that regularly throws up challenging issues that require research and collaboration with other teams and Bar leaders. You should be degree qualified (or equivalent level of experience) and have experience of policy issues within a similar organisation, including drafting policies and dealing with consultation responses. You should also have experience in the field of professional regulation, some committee management experience and some knowledge of the legal sector. You must be highly organised, flexible and proactive with demonstrable experience of being able to master complex information and communicate it clearly in a variety of contexts. This role requires a minimum of two days per week in the office; located in High Holborn, London. It is desirable for you to have a law degree and experience of service delivery in a membership organisation. Similarly, knowledge of any (or all) of the following would be an advantage: the Barristers' profession, the BSB Handbook, the regulation of legal services and the money laundering and sanctions regulations and experience giving support on a telephone line. In return the Bar Council offers excellent terms and conditions of employment, including: Up to 27 days annual leave Up to 12% employer's pension contribution Enhanced maternity and paternity pay Life cover, and more The Bar Council is Disability Confident. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. Closing Date: Friday 3 July, 2026 Proposed Interview Date: Week Commencing 13 July, 2026
Adecco
Reconciliation and Reporting Analyst
Adecco
Reconciliation and Reporting Analyst London/Hybrid Contract to March 2027 Day rate from 350 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking a Reconciliation and Reporting Analyst to join the team on a contract to the end of the March 2027. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. It would be expected that you would be fully office based for the first couple of weeks as you learn the role. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Based in the Limit Control side of the EDLC team you will ensure all limits across the bank are maintained and updated along with any excesses that occur on a daily basis. This will be Derivative limits and also helping to maintain their Trade Finance limits on the GGS system and working closely with other Operations Administration Departments to ensure all systems are correct and as per Credit Approvals. Purpose of Job Proactively provide support to Front Office departments for efficient execution of limit transactions across all bank systems. These are several different limits including Derivative, Money Market and Loan products. Responsibility for the accurate reporting of limit excesses across all EMEA Front Office Departments, ensuring excesses are escalated and followed through to resolution. Provide accurate reconciliations across a multitude of systems to ensure limits and transactions adhere to credit approved applications and credit approved conditions. Input limits to booking systems in relation to Foreign Exchange, Money Market and Overdraft products. Regularly review and maintain internal procedures Ability to multi-task and change priorities at short notice whilst continuing to supply quality service. Promote a control culture to ensure the Section accurately captures all transactions in the Banks core processing systems Constructively challenge and influence change to enhance business performance for the Section and Department Undertakes the role to support the collection and registration of covenant information in the Deal Document Tracking (DDT) system as defined in facility documentation, to include Compliance/Margin Certificates, Financial Statements, Forecasts, and Budgets. Manage and circulate overdue reporting to front office and team heads. Reconciliation between all systems to ensure Credit Approvals are replicated in each system Ensure all daily excesses are investigated and escalated in a timely manner Prepare and Distribute reports relating to limit set up and usage Support project work where required, including necessary system testing. About you Candidate must be an excellent team player with great communication skills to be able to liaise with all members of EDLC and wider departments. They must be well organised and self-motivated with strong interpersonal skills. Ability to bring a solution-based approach to issues, working with the team to move transactions forward. Demonstrate a proactive attitude and take the initiative to provide high quality levels of service to both our internal and external customers Eager to learn and be able to operate in a team that covers a wide variety of tasks where each area can be busy at different times. The ability to multi task and prioritise workloads efficiently to ensure SLA's are met and all required work is completed to a high standard. Experience & Skills A Level educated (or equivalent), with some exposure or interest in finance, banking, or business operations. Strong willingness to learn and quickly develop knowledge across banking products, including derivatives, FX, and trade finance. Highly organised with the ability to prioritise workloads and manage multiple tasks effectively, particularly during busy reporting periods. Demonstrates a proactive, "can-do" attitude with a strong work ethic and willingness to take initiative in a fast-paced environment. Comfortable performing high volumes of reconciliations, data checks, and reporting tasks with strong attention to detail and accuracy. Good analytical and problem-solving skills, with the ability to identify discrepancies, investigate issues, and support timely resolution. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and build relationships with stakeholders. Confident using Excel and ideally exposure to Power BI or similar reporting tools. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 18, 2026
Contractor
Reconciliation and Reporting Analyst London/Hybrid Contract to March 2027 Day rate from 350 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking a Reconciliation and Reporting Analyst to join the team on a contract to the end of the March 2027. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. It would be expected that you would be fully office based for the first couple of weeks as you learn the role. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Based in the Limit Control side of the EDLC team you will ensure all limits across the bank are maintained and updated along with any excesses that occur on a daily basis. This will be Derivative limits and also helping to maintain their Trade Finance limits on the GGS system and working closely with other Operations Administration Departments to ensure all systems are correct and as per Credit Approvals. Purpose of Job Proactively provide support to Front Office departments for efficient execution of limit transactions across all bank systems. These are several different limits including Derivative, Money Market and Loan products. Responsibility for the accurate reporting of limit excesses across all EMEA Front Office Departments, ensuring excesses are escalated and followed through to resolution. Provide accurate reconciliations across a multitude of systems to ensure limits and transactions adhere to credit approved applications and credit approved conditions. Input limits to booking systems in relation to Foreign Exchange, Money Market and Overdraft products. Regularly review and maintain internal procedures Ability to multi-task and change priorities at short notice whilst continuing to supply quality service. Promote a control culture to ensure the Section accurately captures all transactions in the Banks core processing systems Constructively challenge and influence change to enhance business performance for the Section and Department Undertakes the role to support the collection and registration of covenant information in the Deal Document Tracking (DDT) system as defined in facility documentation, to include Compliance/Margin Certificates, Financial Statements, Forecasts, and Budgets. Manage and circulate overdue reporting to front office and team heads. Reconciliation between all systems to ensure Credit Approvals are replicated in each system Ensure all daily excesses are investigated and escalated in a timely manner Prepare and Distribute reports relating to limit set up and usage Support project work where required, including necessary system testing. About you Candidate must be an excellent team player with great communication skills to be able to liaise with all members of EDLC and wider departments. They must be well organised and self-motivated with strong interpersonal skills. Ability to bring a solution-based approach to issues, working with the team to move transactions forward. Demonstrate a proactive attitude and take the initiative to provide high quality levels of service to both our internal and external customers Eager to learn and be able to operate in a team that covers a wide variety of tasks where each area can be busy at different times. The ability to multi task and prioritise workloads efficiently to ensure SLA's are met and all required work is completed to a high standard. Experience & Skills A Level educated (or equivalent), with some exposure or interest in finance, banking, or business operations. Strong willingness to learn and quickly develop knowledge across banking products, including derivatives, FX, and trade finance. Highly organised with the ability to prioritise workloads and manage multiple tasks effectively, particularly during busy reporting periods. Demonstrates a proactive, "can-do" attitude with a strong work ethic and willingness to take initiative in a fast-paced environment. Comfortable performing high volumes of reconciliations, data checks, and reporting tasks with strong attention to detail and accuracy. Good analytical and problem-solving skills, with the ability to identify discrepancies, investigate issues, and support timely resolution. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and build relationships with stakeholders. Confident using Excel and ideally exposure to Power BI or similar reporting tools. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Money Expert
Junior Data Analyst
Money Expert Blacon, Cheshire
Junior Data Analyst Money Expert Chester Full-Time, Permanent £30,000 per annum Hybrid Working This is a hybrid role, based in our Chester office with flexibility to work from home on agreed days. This role is not fully remote. Only applicants within a commutable distance of the Chester office will be considered. About Money Expert Money Expert is one of the UK's leading independent comparison platforms, helping consumers make smarter decisions across energy, insurance, credit, and more. Our contact centre is central to how we deliver value and this role sits right at the heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign performance, own data reporting, and use insights to drive continuous improvement across productivity, contact rates, and compliance. Key responsibilities: Manage and optimise dialler configurations pacing, retry logic, call outcomes, and AMD settings Build and maintain outbound campaigns accurately and to schedule Monitor and report on key metrics: contact rate, conversion rate, abandon rate, and agent occupancy Deliver clear performance analysis and actionable recommendations to operations and leadership Ensure full compliance with regulatory and internal standards Maintain system stability and respond quickly to performance issues or downtime Identify opportunities for automation and process improvement Work closely with Team Managers, Operations Managers, and Contact Centre leadership Who We're Looking For We're hiring for analytical ability and mindset, not a specific job title. You may come from one of several backgrounds all are welcome: Direct experience in dialler management, campaign configuration, or contact centre analytics Workforce Management (WFM) or contact centre reporting / MI analyst backgrounds Data or operational analysts from financial services, utilities, insurance, or telecoms Contact centre team leaders or ops coordinators ready to step into a specialist analyst role No direct dialler experience? That's okay. If you're analytically strong and understand contact centre operations, the dialler-specific knowledge is something we can develop together. Skills & Experience Strong analytical ability confident reading performance data and translating it into clear recommendations Understanding of contact centre operations, outbound KPIs, and campaign mechanics Experience with dialler platforms or workforce management / reporting / MI tools A proactive, problem-solving mindset with a drive to improve processes Attention to detail and a compliance-conscious approach Good communication skills you'll present findings to ops managers and senior leaders Comfortable with Excel or similar tools; SQL or BI experience a bonus What You'll Get 28 days holiday (including bank holidays), plus an extra day per year of service Christmas and New Year shutdown Company pension Clear career progression pathway Ongoing training and development support Wellness and Wellbeing programme MEX Rewards employee benefits platform On-site parking To apply, submit your CV and a short note about your background. We respond to every application.
Jun 17, 2026
Full time
Junior Data Analyst Money Expert Chester Full-Time, Permanent £30,000 per annum Hybrid Working This is a hybrid role, based in our Chester office with flexibility to work from home on agreed days. This role is not fully remote. Only applicants within a commutable distance of the Chester office will be considered. About Money Expert Money Expert is one of the UK's leading independent comparison platforms, helping consumers make smarter decisions across energy, insurance, credit, and more. Our contact centre is central to how we deliver value and this role sits right at the heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign performance, own data reporting, and use insights to drive continuous improvement across productivity, contact rates, and compliance. Key responsibilities: Manage and optimise dialler configurations pacing, retry logic, call outcomes, and AMD settings Build and maintain outbound campaigns accurately and to schedule Monitor and report on key metrics: contact rate, conversion rate, abandon rate, and agent occupancy Deliver clear performance analysis and actionable recommendations to operations and leadership Ensure full compliance with regulatory and internal standards Maintain system stability and respond quickly to performance issues or downtime Identify opportunities for automation and process improvement Work closely with Team Managers, Operations Managers, and Contact Centre leadership Who We're Looking For We're hiring for analytical ability and mindset, not a specific job title. You may come from one of several backgrounds all are welcome: Direct experience in dialler management, campaign configuration, or contact centre analytics Workforce Management (WFM) or contact centre reporting / MI analyst backgrounds Data or operational analysts from financial services, utilities, insurance, or telecoms Contact centre team leaders or ops coordinators ready to step into a specialist analyst role No direct dialler experience? That's okay. If you're analytically strong and understand contact centre operations, the dialler-specific knowledge is something we can develop together. Skills & Experience Strong analytical ability confident reading performance data and translating it into clear recommendations Understanding of contact centre operations, outbound KPIs, and campaign mechanics Experience with dialler platforms or workforce management / reporting / MI tools A proactive, problem-solving mindset with a drive to improve processes Attention to detail and a compliance-conscious approach Good communication skills you'll present findings to ops managers and senior leaders Comfortable with Excel or similar tools; SQL or BI experience a bonus What You'll Get 28 days holiday (including bank holidays), plus an extra day per year of service Christmas and New Year shutdown Company pension Clear career progression pathway Ongoing training and development support Wellness and Wellbeing programme MEX Rewards employee benefits platform On-site parking To apply, submit your CV and a short note about your background. We respond to every application.
Hays
Senior Finance Analyst (Business Partner - Adult Social Care & Commissioning)
Hays
Finance Business Partner to support the Adult Social Care directorate Your new organisation At London Borough of Brent, finance is more than just producing the accounts-it's about enabling transformation, safeguarding public resources, and helping shape the future of our borough. Working closely with colleagues across the council to ensure that financial insight is at the heart of decision-making. Their work is grounded in fairness, inclusion, and respect, and great pride is taken in creating a team environment where every voice is heard, and every success is celebrated. These values are not just aspirations-they are embedded in how they lead, how they support each other, and how they deliver for Brent's communities. Your new role This role requires a forward-thinking Finance Business Partner to support the Adult Social Care directorate and help shape services that support some of the most vulnerable members of our community.As a key strategic partner to operational leaders, you'll bring clarity, insight, and challenge to financial decision-making across Adult Social Care. This is a role where your work directly influences outcomes for older adults, people with disabilities, carers, and those who rely on essential support services.You will be responsible for: Providing high-quality financial analysis, modelling, and forecastingSupporting budget holders to deliver sustainable, value-for-money servicesLeading on financial planning, monitoring, and reportingTranslating complex financial information into clear, actionable adviceDriving improvements, efficiencies, and innovation across the directorateManaging 2 financial analysts and a graduate trainee What you need to succeed To thrive in this role, you will be fully qualified and enjoy working collaboratively, influencing senior stakeholders, and navigating a fast-paced, evolving environment. We're looking for someone who brings:Strong business partnering experience, ideally in adult social care or a strong desire to work in that area. Excellent communication skills with the ability to build trusted relationships.Confidence in challenging stakeholders influencing strategic decisions.A proactive, solutions-focused mindset - you will embrace change as opposed to resisting itExperience in local government finance and ideally exposure to adult social care Benefits include competitive salarythe opportunity to join the Local Government Pension Schemegenerous holiday entitlements starting from 27 days' holiday a yeara full range of family friendly policies, including generous maternity and paternity entitlements and childcare schemesflexible working patterns, including hybrid workingtraining and development opportunitiesgood travel links in and out of Wembley and a range of cost saving travel schemesaccess to My Brent Rewards, our dedicated website for staff with big brand discounts and local offerswork at the state-of-the-art Brent Civic Centre Please do not wait until the closing date to apply.
Jun 17, 2026
Full time
Finance Business Partner to support the Adult Social Care directorate Your new organisation At London Borough of Brent, finance is more than just producing the accounts-it's about enabling transformation, safeguarding public resources, and helping shape the future of our borough. Working closely with colleagues across the council to ensure that financial insight is at the heart of decision-making. Their work is grounded in fairness, inclusion, and respect, and great pride is taken in creating a team environment where every voice is heard, and every success is celebrated. These values are not just aspirations-they are embedded in how they lead, how they support each other, and how they deliver for Brent's communities. Your new role This role requires a forward-thinking Finance Business Partner to support the Adult Social Care directorate and help shape services that support some of the most vulnerable members of our community.As a key strategic partner to operational leaders, you'll bring clarity, insight, and challenge to financial decision-making across Adult Social Care. This is a role where your work directly influences outcomes for older adults, people with disabilities, carers, and those who rely on essential support services.You will be responsible for: Providing high-quality financial analysis, modelling, and forecastingSupporting budget holders to deliver sustainable, value-for-money servicesLeading on financial planning, monitoring, and reportingTranslating complex financial information into clear, actionable adviceDriving improvements, efficiencies, and innovation across the directorateManaging 2 financial analysts and a graduate trainee What you need to succeed To thrive in this role, you will be fully qualified and enjoy working collaboratively, influencing senior stakeholders, and navigating a fast-paced, evolving environment. We're looking for someone who brings:Strong business partnering experience, ideally in adult social care or a strong desire to work in that area. Excellent communication skills with the ability to build trusted relationships.Confidence in challenging stakeholders influencing strategic decisions.A proactive, solutions-focused mindset - you will embrace change as opposed to resisting itExperience in local government finance and ideally exposure to adult social care Benefits include competitive salarythe opportunity to join the Local Government Pension Schemegenerous holiday entitlements starting from 27 days' holiday a yeara full range of family friendly policies, including generous maternity and paternity entitlements and childcare schemesflexible working patterns, including hybrid workingtraining and development opportunitiesgood travel links in and out of Wembley and a range of cost saving travel schemesaccess to My Brent Rewards, our dedicated website for staff with big brand discounts and local offerswork at the state-of-the-art Brent Civic Centre Please do not wait until the closing date to apply.
National Trust
Financial Performance and Insight Analyst
National Trust Trowbridge, Wiltshire
We're looking for a Financial Performance and Insight Analysts to join our Financial Insight and Planning Team. We're a large complex charity but the basic model upon which it runs is simple, we provide people with access to beautiful or historic places that provide physical and spiritual refreshment, people join, visit and donate money which is invested in conservation and access. It is a virtuous circle. The more income we generate, the more we can spend on the places that support strategic decisions. What it's like to work here You'll be joining a collaborative, forward-thinking Financial Performance & Insight function that sits at the centre of the organisation, supporting teams across finance, strategy, IT and operations. We're focused on creating a culture of data-driven decision making, continuous improvement and strong financial governance, working together to ensure high-quality insight underpins how the organisation plans for both the short and long term. Your contractual location will be our Financial Service Centre in Trowbridge and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll lead the delivery of high-quality, Trust wide financial reporting, forecasting and strategic insight that supports Executive and Board Level decision making. As a key member of the Financial Performance and Insight Reporting team, you'll own key reporting processes, act as a trusted advisor to senior stakeholders and drive continuous improvement in financial insight capabilities. Ultimately, you'll be supporting in decision making that influences the financial running of properties, places and outdoor spaces - now and setting up foundations well for the longer term. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for: Strong understanding of finance systems and management accounting, with AAT qualification or equivalent experience Proven ability to translate complex financial data into clear, actionable insight within large organisations Excellent numerical and analytical skills, with a high level of accuracy and attention to detail Strong IT and data management skills, including proficiency in MS Office, Alteryx, and Tableau Confident communicator, able to engage and influence a wide range of stakeholders through clear written and verbal communication Well-organised, with the ability to prioritise workload and meet tight deadlines Experience delivering strategic financial insight and presenting to senior leadership to support decision-making The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jun 16, 2026
Full time
We're looking for a Financial Performance and Insight Analysts to join our Financial Insight and Planning Team. We're a large complex charity but the basic model upon which it runs is simple, we provide people with access to beautiful or historic places that provide physical and spiritual refreshment, people join, visit and donate money which is invested in conservation and access. It is a virtuous circle. The more income we generate, the more we can spend on the places that support strategic decisions. What it's like to work here You'll be joining a collaborative, forward-thinking Financial Performance & Insight function that sits at the centre of the organisation, supporting teams across finance, strategy, IT and operations. We're focused on creating a culture of data-driven decision making, continuous improvement and strong financial governance, working together to ensure high-quality insight underpins how the organisation plans for both the short and long term. Your contractual location will be our Financial Service Centre in Trowbridge and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll lead the delivery of high-quality, Trust wide financial reporting, forecasting and strategic insight that supports Executive and Board Level decision making. As a key member of the Financial Performance and Insight Reporting team, you'll own key reporting processes, act as a trusted advisor to senior stakeholders and drive continuous improvement in financial insight capabilities. Ultimately, you'll be supporting in decision making that influences the financial running of properties, places and outdoor spaces - now and setting up foundations well for the longer term. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for: Strong understanding of finance systems and management accounting, with AAT qualification or equivalent experience Proven ability to translate complex financial data into clear, actionable insight within large organisations Excellent numerical and analytical skills, with a high level of accuracy and attention to detail Strong IT and data management skills, including proficiency in MS Office, Alteryx, and Tableau Confident communicator, able to engage and influence a wide range of stakeholders through clear written and verbal communication Well-organised, with the ability to prioritise workload and meet tight deadlines Experience delivering strategic financial insight and presenting to senior leadership to support decision-making The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Single Source Regulations Office
Finance and Procurement Manager
Single Source Regulations Office
Role: Finance and Procurement Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: London / Hybrid / Remote Salary: Up to £59,000 (pro rata) and Civil Service Pension + up to Zones 1-6 London oyster card + 30 days holiday plus bank holidays (pro rata) Closing Date: 26 June 2026 Interviews planned for: W/c 6 July 2026 Working pattern: Part-time (0.8 FTE). The SSRO welcomes flexible working arrangements. Introduction The Single Source Regulations Office (SSRO) is an executive non-departmental public body that supports the regulatory framework for single source defence contracts established by Part 2 of the Defence Reform Act 2014. It plays a key role in the regulation of the UK government's 'single source,' or non-competitive, procurement of military goods, works and services. The framework places controls on the prices of qualifying defence contracts and requires greater transparency from defence contractors. In conducting its functions, the SSRO aims to ensure that government obtains good value for money in its expenditure on qualifying defence contracts, and that contractors are paid fair and reasonable prices. By working for the SSRO you will be an important part of a dynamic organisation. Our staff have a range of professional skills and include accountants, analysts, economists, researchers, and military experts. The SSRO is seeking a qualified accountant with experience in preparing and managing a corporate budget. This role involves managing a tight budget and provides an opportunity to tackle complex transactions working in an outsourced system environment. You will also be required to provide advice on the SSRO's financial policies and ensuring compliance across the organisation. Working with the Head of Corporate Services, this role will also provide end-to-end procurement support for the organisation's purchasing of goods and services. Whilst a procurement qualification is not needed for this role, some procurement experience (ideally gained in the public sector) is required. Role Responsibilities Finance Lead on the preparation of the SSRO's corporate budget and the subsequent management of it. Ensuring regular review of expenditure takes place; developing relationships with budget holders and/or managers within SSRO and understanding their priorities and spending plans; providing advice and guidance. Communicating and interpreting of financial data to non-financial managers to facilitate monitoring of annual spend outturn on projects and long-term contracts; Production of monthly, quarterly and annual budgets and forecast reporting. Liaising with budget holders and/or managers to collate information and identify key financial risks, pressures and opportunities. Adminstration of the quarterly drawdown of Grant-In-Aid funding. Providing input into the development of and then ensuring compliance with finance and procurement policies and procedures. Lead on the production of the Remunertion Report for inclusion in the Annual Report and Accounts. Assist with the management of the outsourced finance and payroll contract and supplier. Liaise with internal and external auditors on matters relating to the budget and remuneration report. Provide cover, as needed for the Finance Manager. Procurement Provide end-to-end procurement support activity, while identifying and managing procurement risks, including: supporting service managers in identifying appropriate routes to market, production of procurement project plans, securing internal approvals and managing any market pre-engagement. preparing and issuing procurement documentation and co-ordinating communications with bidders. supporting evaluation panels, assisting the Legal Team with any contract negotiations and making the contract award; and fulfilling relevant transparency requirements, including the publishing of notices and compliance with relevant government procurement policy. Contribute to the review and development of the SSRO's Procurement Strategy, policy and processes. Undertake periodic reviews and updating of the SSRO's procurement policy and procedures. Manage the SSRO's Contract Register and contract management processes. Liaise with internal and external auditors on matters relating to procurement. General Engage actively with internal and external stakeholders and work closely with them. Manage and maintain effective relationships. Actively learn and develop your skills and experience. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Make best use of available technology and contribute to the delivery of new and innovative ways to deliver our work that improve quality and efficiency. Promote the SSRO's values. Undertake such other duties as the SSRO may require, in line with business need. Support working relationships with the MOD sponsor team, the internal audit function, NAO and HM Treasury. Represent the SSRO in meetings and other forums as requested. Participate actively and constructively in discussions in line with the SSRO's vision, values, objectives, and priorities. What skills do I need to be effective in this role? Essential criteria AAT qualified or Part qualified accountant e.g., CAB, ACA, CIMA, ACCA, CIPFA or equivalent Experience of financial planning, budgeting, forecasting and supporting senior management with decision making. Experience of supporting end-to-end procurement activity. Strong financial analytical skills with the ability to interpret data, generate insights and construct solutions. Good communication skills with the ability to explain financial data to non-financial managers. Intermediate excel skills. Demonstrable ability to meet deadlines and a "can do" attitude with the willingness and ability to work flexibly and undertake a wide variety of activities. A natural team player who can interact easily with colleagues and have strong communication skills. An ability to switch between tasks, to quickly get up-to-speed on new subjects and to deliver to sometimes challenging timetables, consistently delivering high quality and robust advice and support. Strong communication skills, with ability to explain and defend a position to a variety of audiences and to express procurement issues in easy-to-understand plain English. A team player who enjoys and has experience of working collaboratively with others. An ability to build strong working relationships, internally and externally, and to engage with stakeholders at all levels in business and government. Desirable criteria Relevant professional qualification(s), or part qualification in procurement and supply. A good understanding of the defence sector. Experience of contract relationship management, and an understanding of how that can deliver and improve value for money. Experience of working in a similarly sized and funded NDPB, or a public body would be an advantage but is not essential Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined above, using appropriate examples; and Your CV, setting out your qualifications and experience. This should clearly include any professional bodies of which you are a member. Applications that do not contain both covering letter and CV may be rejected. The SSRO embraces diversity and promotes equal opportunities. We recruit by merit based on fair and open competition. Contact point for applicants:
Jun 15, 2026
Full time
Role: Finance and Procurement Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: London / Hybrid / Remote Salary: Up to £59,000 (pro rata) and Civil Service Pension + up to Zones 1-6 London oyster card + 30 days holiday plus bank holidays (pro rata) Closing Date: 26 June 2026 Interviews planned for: W/c 6 July 2026 Working pattern: Part-time (0.8 FTE). The SSRO welcomes flexible working arrangements. Introduction The Single Source Regulations Office (SSRO) is an executive non-departmental public body that supports the regulatory framework for single source defence contracts established by Part 2 of the Defence Reform Act 2014. It plays a key role in the regulation of the UK government's 'single source,' or non-competitive, procurement of military goods, works and services. The framework places controls on the prices of qualifying defence contracts and requires greater transparency from defence contractors. In conducting its functions, the SSRO aims to ensure that government obtains good value for money in its expenditure on qualifying defence contracts, and that contractors are paid fair and reasonable prices. By working for the SSRO you will be an important part of a dynamic organisation. Our staff have a range of professional skills and include accountants, analysts, economists, researchers, and military experts. The SSRO is seeking a qualified accountant with experience in preparing and managing a corporate budget. This role involves managing a tight budget and provides an opportunity to tackle complex transactions working in an outsourced system environment. You will also be required to provide advice on the SSRO's financial policies and ensuring compliance across the organisation. Working with the Head of Corporate Services, this role will also provide end-to-end procurement support for the organisation's purchasing of goods and services. Whilst a procurement qualification is not needed for this role, some procurement experience (ideally gained in the public sector) is required. Role Responsibilities Finance Lead on the preparation of the SSRO's corporate budget and the subsequent management of it. Ensuring regular review of expenditure takes place; developing relationships with budget holders and/or managers within SSRO and understanding their priorities and spending plans; providing advice and guidance. Communicating and interpreting of financial data to non-financial managers to facilitate monitoring of annual spend outturn on projects and long-term contracts; Production of monthly, quarterly and annual budgets and forecast reporting. Liaising with budget holders and/or managers to collate information and identify key financial risks, pressures and opportunities. Adminstration of the quarterly drawdown of Grant-In-Aid funding. Providing input into the development of and then ensuring compliance with finance and procurement policies and procedures. Lead on the production of the Remunertion Report for inclusion in the Annual Report and Accounts. Assist with the management of the outsourced finance and payroll contract and supplier. Liaise with internal and external auditors on matters relating to the budget and remuneration report. Provide cover, as needed for the Finance Manager. Procurement Provide end-to-end procurement support activity, while identifying and managing procurement risks, including: supporting service managers in identifying appropriate routes to market, production of procurement project plans, securing internal approvals and managing any market pre-engagement. preparing and issuing procurement documentation and co-ordinating communications with bidders. supporting evaluation panels, assisting the Legal Team with any contract negotiations and making the contract award; and fulfilling relevant transparency requirements, including the publishing of notices and compliance with relevant government procurement policy. Contribute to the review and development of the SSRO's Procurement Strategy, policy and processes. Undertake periodic reviews and updating of the SSRO's procurement policy and procedures. Manage the SSRO's Contract Register and contract management processes. Liaise with internal and external auditors on matters relating to procurement. General Engage actively with internal and external stakeholders and work closely with them. Manage and maintain effective relationships. Actively learn and develop your skills and experience. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Make best use of available technology and contribute to the delivery of new and innovative ways to deliver our work that improve quality and efficiency. Promote the SSRO's values. Undertake such other duties as the SSRO may require, in line with business need. Support working relationships with the MOD sponsor team, the internal audit function, NAO and HM Treasury. Represent the SSRO in meetings and other forums as requested. Participate actively and constructively in discussions in line with the SSRO's vision, values, objectives, and priorities. What skills do I need to be effective in this role? Essential criteria AAT qualified or Part qualified accountant e.g., CAB, ACA, CIMA, ACCA, CIPFA or equivalent Experience of financial planning, budgeting, forecasting and supporting senior management with decision making. Experience of supporting end-to-end procurement activity. Strong financial analytical skills with the ability to interpret data, generate insights and construct solutions. Good communication skills with the ability to explain financial data to non-financial managers. Intermediate excel skills. Demonstrable ability to meet deadlines and a "can do" attitude with the willingness and ability to work flexibly and undertake a wide variety of activities. A natural team player who can interact easily with colleagues and have strong communication skills. An ability to switch between tasks, to quickly get up-to-speed on new subjects and to deliver to sometimes challenging timetables, consistently delivering high quality and robust advice and support. Strong communication skills, with ability to explain and defend a position to a variety of audiences and to express procurement issues in easy-to-understand plain English. A team player who enjoys and has experience of working collaboratively with others. An ability to build strong working relationships, internally and externally, and to engage with stakeholders at all levels in business and government. Desirable criteria Relevant professional qualification(s), or part qualification in procurement and supply. A good understanding of the defence sector. Experience of contract relationship management, and an understanding of how that can deliver and improve value for money. Experience of working in a similarly sized and funded NDPB, or a public body would be an advantage but is not essential Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined above, using appropriate examples; and Your CV, setting out your qualifications and experience. This should clearly include any professional bodies of which you are a member. Applications that do not contain both covering letter and CV may be rejected. The SSRO embraces diversity and promotes equal opportunities. We recruit by merit based on fair and open competition. Contact point for applicants:
Solus Accident Repair Centres
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 14, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Mercator Digital
Permanent User Researcher
Mercator Digital
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Oct 07, 2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Nhs Property Services
Customer Service Centre Quality and Training Analyst
Nhs Property Services Stockport, Lancashire
At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do. The CSC Quality and Training Analyst plays a pivotal role in supporting the strategic people agenda at NHSPS. This position is instrumental in fostering a culture aligned with our "Get, Grow and Keep" values, working in close partnership with the CSC Leadership Team to deliver exceptional service through high-quality training and consistent communication standards. A key focus of the role is identifying and driving opportunities to enhance communication across the CSC, strengthening colleague engagement and ensuring a unified approach to service excellence. Who are you You are a proactive and people-focused professional who champions quality and consistency in customer service. With a passion for learning and development, you empower colleagues through effective training and clear communication. You thrive in collaborative environments and are committed to driving engagement and continuous improvement. What you will bring to the role Coordinate induction and training for new starters, embedding NHSPS culture and role-specific knowledge. Track progress of new starters against training modules, performance metrics, and collaborate with Team Leaders to address concerns. Identify training needs using data from C-SAT, call quality, and appraisals, and present improvement suggestions to the CSC Leadership Team. Deliver refresher training to existing team members to maintain high standards and consistency. Create and maintain training materials aligned with NHSPS branding and evolving business priorities. Champion soft skills development alongside system and process knowledge to ensure brilliant customer service. Support learning and development plans across the team, including mandatory training compliance. Promote a customer-led culture by reviewing customer interactions and driving improvements in service delivery. This is a hybrid role, and you must live within a commutable distance to Stockport as you will work in our Stockport office every Wednesday. What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave. A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. Company-wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Check out more about Life at NHSPS on our LinkedIn page!
Oct 03, 2025
Full time
At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do. The CSC Quality and Training Analyst plays a pivotal role in supporting the strategic people agenda at NHSPS. This position is instrumental in fostering a culture aligned with our "Get, Grow and Keep" values, working in close partnership with the CSC Leadership Team to deliver exceptional service through high-quality training and consistent communication standards. A key focus of the role is identifying and driving opportunities to enhance communication across the CSC, strengthening colleague engagement and ensuring a unified approach to service excellence. Who are you You are a proactive and people-focused professional who champions quality and consistency in customer service. With a passion for learning and development, you empower colleagues through effective training and clear communication. You thrive in collaborative environments and are committed to driving engagement and continuous improvement. What you will bring to the role Coordinate induction and training for new starters, embedding NHSPS culture and role-specific knowledge. Track progress of new starters against training modules, performance metrics, and collaborate with Team Leaders to address concerns. Identify training needs using data from C-SAT, call quality, and appraisals, and present improvement suggestions to the CSC Leadership Team. Deliver refresher training to existing team members to maintain high standards and consistency. Create and maintain training materials aligned with NHSPS branding and evolving business priorities. Champion soft skills development alongside system and process knowledge to ensure brilliant customer service. Support learning and development plans across the team, including mandatory training compliance. Promote a customer-led culture by reviewing customer interactions and driving improvements in service delivery. This is a hybrid role, and you must live within a commutable distance to Stockport as you will work in our Stockport office every Wednesday. What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave. A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. Company-wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Check out more about Life at NHSPS on our LinkedIn page!
Nhs Property Services
Customer Service Centre Quality and Training Analyst
Nhs Property Services Stockport, Lancashire
At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do. The CSC Quality and Training Analyst plays a pivotal role in supporting the strategic people agenda at NHSPS. This position is instrumental in fostering a culture aligned with our "Get, Grow and Keep" values, working in close partnership with the CSC Leadership Team to deliver exceptional service through high-quality training and consistent communication standards. A key focus of the role is identifying and driving opportunities to enhance communication across the CSC, strengthening colleague engagement and ensuring a unified approach to service excellence. Who are you You are a proactive and people-focused professional who champions quality and consistency in customer service. With a passion for learning and development, you empower colleagues through effective training and clear communication. You thrive in collaborative environments and are committed to driving engagement and continuous improvement. What you will bring to the role Coordinate induction and training for new starters, embedding NHSPS culture and role-specific knowledge. Track progress of new starters against training modules, performance metrics, and collaborate with Team Leaders to address concerns. Identify training needs using data from C-SAT, call quality, and appraisals, and present improvement suggestions to the CSC Leadership Team. Deliver refresher training to existing team members to maintain high standards and consistency. Create and maintain training materials aligned with NHSPS branding and evolving business priorities. Champion soft skills development alongside system and process knowledge to ensure brilliant customer service. Support learning and development plans across the team, including mandatory training compliance. Promote a customer-led culture by reviewing customer interactions and driving improvements in service delivery. This is a hybrid role, and you must live within a commutable distance to Stockport as you will work in our Stockport office every Wednesday. What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave. A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. Company-wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Check out more about Life at NHSPS on our LinkedIn page!
Oct 02, 2025
Full time
At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do. The CSC Quality and Training Analyst plays a pivotal role in supporting the strategic people agenda at NHSPS. This position is instrumental in fostering a culture aligned with our "Get, Grow and Keep" values, working in close partnership with the CSC Leadership Team to deliver exceptional service through high-quality training and consistent communication standards. A key focus of the role is identifying and driving opportunities to enhance communication across the CSC, strengthening colleague engagement and ensuring a unified approach to service excellence. Who are you You are a proactive and people-focused professional who champions quality and consistency in customer service. With a passion for learning and development, you empower colleagues through effective training and clear communication. You thrive in collaborative environments and are committed to driving engagement and continuous improvement. What you will bring to the role Coordinate induction and training for new starters, embedding NHSPS culture and role-specific knowledge. Track progress of new starters against training modules, performance metrics, and collaborate with Team Leaders to address concerns. Identify training needs using data from C-SAT, call quality, and appraisals, and present improvement suggestions to the CSC Leadership Team. Deliver refresher training to existing team members to maintain high standards and consistency. Create and maintain training materials aligned with NHSPS branding and evolving business priorities. Champion soft skills development alongside system and process knowledge to ensure brilliant customer service. Support learning and development plans across the team, including mandatory training compliance. Promote a customer-led culture by reviewing customer interactions and driving improvements in service delivery. This is a hybrid role, and you must live within a commutable distance to Stockport as you will work in our Stockport office every Wednesday. What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave. A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. Company-wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Check out more about Life at NHSPS on our LinkedIn page!

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